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Home Depot Gift Cards

Home Depot • Customer Service • Credit Policies • Equipment Rentals • "Interest-Free" Promotions • HomeDepot.com • An Insider's View --- • Appliances • Bathrooms • Doors • Floors • Gift Cards • Generator • Home Heating • Kitchen Dept • Nursery & Gardening • Rebates • Roofing • Siding • Special Orders • Windows & Siding • Expo Design Center --- • Contractors' Advice --- News • Home Depot Sells Supply Unit As Home Construction Sags • CEO Nadelli Ousted with $210 Million Severance • Home Depot Buys a Bank • Home Depot, Monogram Credit Card Bank To Pay Connecticut $672,000 • Home Depot, Lowe's Settle Credit Card Suit • 6 Months "Interest-Free" Class Action

Rick of Elk River, MN May 2, 2008

Rick of Elk River MN (05/02/08)
Purchased a stove for 800.00 and was told by store employee that the stove when put on credit card qualified for a store gift card of 75.00. Employee printed up multiple copies of reciept for me and gave me the rebate forms to be sent in. Sent in all required info and reciepts to rebate center before any deadlines. 8 wks go by no card-call center and they claim it was lost-remail all paperwork.

Wait 8 wks-still no card-call center again and was jockyed to many different people-finally they claim it was handled and card was coming.8 wks still no card-call center and was asked to write a letter explaining what had gone on so far and fax it to them-did that-still no card. Finally went to store and spoke with Asst manager waited for 35 min while he called the center and got it sorted out-Still no card that was on 3/14/08. Went back to store today and was told for the 1st time in 10 months that my stove didn't qualify for a rebate. Is Home Depot trying to wear me out.

Kitchen has been apart for 10 months waiting for card to buy over stove microwave

William of Lawton, OK May 1, 2008

William of Lawton OK (05/01/08)
I wish home depot would stop the survey they just waste peoples time on line. either give up the 500.00 dollar gift card or stop the on line

Connie of Hummelstown, PA March 2, 2008

Connie of Hummelstown PA (03/02/08)
I purchased what I thought were Home Depot cards for my mother for Christmas at a K-mart near me, for 100.00. When we went to Home Depot to use them, we found they were racing cards. The bright orange card with Tony Stewart with Home Depot across his chest is very misleading. I guess the warnings for reading gift cards should be taken seriously. I think you should take a look at the cards to avoid any future loss to Home Depot.

Carole of Davie, FL February 15, 2008

Carole of Davie FL (02/15/08)
I orderd a 75.00 gift card. Never received it, and they said that they are not responsible for loss in the mail. Nobody wanted to help on the phone; they just do not understand. The 75.00 that is owed to me is just lost.

I am frustrated, and they are going to lose me as a customer. Lowe's is not that far from me.

Kristine of Davis, CA February 11, 2008

Kristine of Davis CA (02/11/08)
My husband and I received several Home Depot gift cards as wedding presents - they totaled 200. On February 10, 2008, we went to the homedepot.com website to pick out some light fixtures. Everything we wanted to buy was listed as available online only, so we figured we could buy them online using the gift cards. When we started the checkout process, we couldn't find anywhere to enter the gift cards for a credit. My husband called Home Depot customer service, and they told us that there was no way for us to pay for an online order with a gift card.

We asked, could we do the order over the phone and pay with the gift cards? They said no, there was no way to use the gift cards for anything but in-store purchases. My husband went ahead and ordered the lights with our own money - I'm sorry we did. We still have 200 to spend at Home Depot, and after we use up these cards - at the store only, of course! - we won't be shopping there again.

We spent 200 of our own money when we had the funds in gift cards.

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