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Consumer Affairs


Hampton Bay Lighting


Consumer Complaints & Reviews

Yesterday morning, my girlfriend and I bought a Hampton bay floor lamp with reading lamp. We attempted to assemble it and it could not be done due to the fact that it's an inferior product! The stand would not screw together because the threaded cuplink was bent. We took it back same day and bought the same model lamp thinking it was just a fluke. But guess what? As I just found out from all the consumer complaints about their products, it's not a fluke!

This one happened to screw together okay, the problem started when the directions told us to pull the excess wire through the bottom so we could screw the top on. Well, when I gently pulled the excess wire, I now have an exposed stripped end of wire in my hand. What are the odds of getting two defective appliances from the same brand on the same day? Do not waste your time with this brand.

I bought and installed 6 Hampton Bay outside lights. All started rusting within 6 months. These are Inferior products, and I would never buy this brand again.

We purchased several lighting fixtures from the home depot. First of all, the directions were wrong. When we took it out of the box, the glass in the center light was broken with most of the bulbs. Its model #853645 - 5 light track lighting. I will never purchase anything from them again.

I purchased a LED-undercounted lighting (puck style) with a dimmer. Within six months, individual pucks began to fail. I inquired at Home Depot for replacements and the line had been canceled.

I will never purchase a Hampton bay product. China garbage!

We have a hampton bay fan that is no longer made. The metal piece holding the blade just broke off flying the blade across the room. I want home depot to replace the two fans but because I don't have receipts (they are approximately 3 1/2 years old) they are giving me the runaround. Its because they don't carry that fan any more. Excuse me but Home Depot and Hampton Fans are one and the same.

We are lucky one of us or one of our pets wasn't seriously injured. The fan was just on low. It appears it was caused by some type of metal fatigue which makes me scared to death to run the other fan.

I am boycotting home depot from now on. We spent over $50,000 on cabinets, etc. four years ago building this house and I can't get two fans that are dangerous replaced!

I had installed four Hampton Bay portable under the counter lights in September 2010. Since then up to July 23, 2011, four bulbs have failed. Three failures from the original installation and one more after I replaced a bulb. The replaced bulb lasted three months. I was very careful while replacing, not touching the bulb with bare fingers and aligning the filament according to instructions.

Trying to contact Hampton Bay is useless and only gets you an independent technician which you have to pay to answer your question.

I purchased Hampton Bay products before from Home depot and like them. However, I purchased a Mounting tab, linkable cord light set to mount under my kitchen cabinets. These were 70% energy efficient. I have to say now that the lights are up I love them. But, the mounting clip were terrible. I finally had to use another means of hanging after several hours of trying to use the mounting tabs provided. I am surprised by the poor quality of these tabs which made the installation impossible. It has the potential of starting a fire should they fall off the tabs provided.

I purchased bathroom fixture about a year ago when I was remodeling my bathroom. Brand is Hampton Bay from Home Depot. SKU 159 517. The fixture was "brushed nickel" to match other accessories. This fixture is now beginning to rust. Ventilation in my bathroom is good. I contacted Home Depot and they gave me info to contact the company. I tried to email Hampton Bay to get info as to why this fixture is rusting and I found that you have to pay to get an answer. Absurd! I would like someone to contact me regarding this "rusting" situation.

Not six months ago, I replaced my kitchen overhead lights with two sets of the Line Voltage Flexable Track Lighting Kits from Home Depot. I now have 3 bulbs burnt out and am concerned that after the expense of having the system installed by an electrician. Do I have a dud? What is the problem? The model number is 338910. At the very least, I expect to be reimbursed for the 3 bulbs which I will have to replace. I am definitely concerned about any ongoing problems I may incur. The consequence at this point is the expense for replacement bulbs and the probability of having to replace the entire system.

I purchased Hampton Bay about three months ago. I had to replace a bulb #046677203313, 50watt, price total $7.39 on 2/16/10 for transitional colllection3 light track fixture.

I purchased a rechargeable lamp from Home Depot. I mailed in the warranty card. After 2 charges, the lamp would not recharge. The prong on the charger would not stay in. I called King of Fans, warranty co., and they sent me a new charger. It still did not work. I was told to mail the lamp at my cost, which I did. The lamp was returned 2 days later and still did not work. I called and was told that they, "voided my warranty because the felt, really thin cheap felt, was ripped and oh, by the way, there is a wire loose inside." I said I had no idea it was torn and it is so thin and the lamp was outside that it could have ripped picking it up off the table or in the packing box.

Regardless, she was not going to do anything about it. I took the lamp back to Home Depot, now 8 months past the day of purchase and no receipt, they would not take it back and had none to replace it with. They had their licensed electrician expert look at the lamp and state that it has never been tampered with. King of Fans would not reply to that nor any of my calls or letters. I now have my useless, $39.99 lamp plus the $9.98 it took to ship to King of Fans for them to just return it not in a working mode. Hampton Bay is a company of Home Depot.

I bought fans with the light fixtures; some work, some don't. I have one that doesn't turn, on one the light fixture is burnt up. This model has four individual lights. Also the reverse switch is crooked on two of them so the blade housing hits it each time it rotates and it's so annoying. Also, one of the fans I bought did not have all the parts needed to install it. I gave that one and the other one I had away. I didn't want anything else to do with this company's brand. Don't buy it. I don't have the model number, but it's silver light and fan housing with reversible blades. UC707CT is the remote model number. It's also hard to take bulbs in and out, and several times bulbs have broken in the sockets because the housing is narrow and they are hard to twist in and out. I would never recommend any of these to anyone, ever.

Bought a Hampton Bay ceiling fan (Genoa model) and a track lighting light attachment in 1994. Three of the four lights stopped working. Had to buy a new one for $40. When I took the track lighting fixture apart, I discovered that three of the four lights had sooty wiring and some of the bare wire was showing through the insulation. The wiring burned out over time. Also, some of the wire was too long and thus was bent sharply when forced to fit into very small spaces inside the fixture. That's what probably caused the exposed wiring.

Bought two Hampton Bay ceiling fans.
42" Bridgeton white with brass from Home Depot.

Some of the light fixtures are not working. Can not find any one to help us.

I bought a Hampton Bay specialty light that takes a Halogen bulb. it was wroking fine, then went out.
i have bought three replacement bulbs, none work.
i tired different outlets.

i tested the outlets, they work. I want to know why 1) when i try the hampton bay website, it re-directs to home depot? I want to know why Hampton Bay is so damn hard to find? I just want to know what Hampton Bay will do to replace this or give me my money back for this expensive decorative light fixture. I'm out the money. they did get my money.

March 2003 we bought the Windward II ceiling fan. We had it installed by an electrition. After 2 years the light stopped working, but the rest of the fan worked fine. We finally had it checked by an electrition on 7/27/09 who found that the light kit was in good condition, the problem was with the remote contol.
model 545HRL, Y211266A-G

What do we need to do now? Will a new contoller fix it?

Recently purchased a light fixture made by Hampton Bay Fixtures at Home Depot (also installed by home depot) & when the bulb blew out - one week after installation -it melted the plastic on the bulb. Went to purchase a replacement bulb & they no longer carry the bulb or anything equivalent to a replacement bulb.

They have also informed me that they CANNOT order the replacement bulb for me because according to there computer it no longer exists in their system. Now I am stuck with a useless ceiling light & I am now basically being forced to have to replace the entire fixture which will require an electrician to remove the fixture & wires at my expense.

I bought 8 Hampton Bay fans and the one that cost the most $249.00 (Miramar 60") was missing the screws to attach the blades. I went into Home Depot to just get the screw and the only one they had on the floor was missing them too. I have tried to search online to get the screws but have had no luck and now Home Depot does not carry the same fan any longer so I can not exchange it. I do not want another style, just the screws to the one I have. (almost 1700.00 later, I am still missing some simple screws)

Please Help urgently!!!

I purchased and installed the Hampton Bay Caswyck Ceiling Fan today. This fan has a 100 watt haligon lamp in the bottem of the fan. There is absolutly no venting of the heat produced by this bulb resulting in a burning insulation odor after about 20 minutes of operation.

The track light fixture19EF HB555-184 120VAC 60HZ overheats and distorts the surrounding metal even causing the paint to bubble and the insulating retraint material holding the wire to the bulb disintergrates causing the wire burn. I have replaced two and refuse to replace any more as I fear these lamps could short and cause a fire.

Re: Hampton Bay Antique Brass Full Spectrum Lamp using Tel-27 Bulb 27W 5700k bulb. Home Depot does not carry this type of bulb which is a medium base screw type with three tubes. Length of bulb is appox. 7 in. I've searched on-line and locally. No replacement is available. Without a bulb the lamp is useless. This lamp is manufactured in China. I think Home Depot should give me a replacement lamp since they cannot provide bulbs for the product they sold.


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