Complain about a product or service

Haier Dishwashers

Debra of Wake Forest, NC September 1, 2009

I have a BC112G 32 bottle digital wine cooler that is out of warranty. This past weekend I doscovered that an error message was being displayed and 23 bottles of white wine had frozen in the cooler that would normally hold the temperature at or around 45 degrees. I contacted Haier who told me they couldn't help because the product was out of warranty.

When I indicated that I wasn't looking for warranty work, that I wanted the name of a companty that could come out and fi it for me, I was told that there is no one in my area. When I asked what the "LL" error code being displayed was I was told that it was an error message that something was wrong with the unit.

Already KNOWING there was something wrong with the unit, I asked him to be more specific in hopes that I could fine a local refrigeration company to come and replace the thermostat. I was told that they didn't know who could do it and that since it was out of warranty I might want to consider buying another unit. I will never purchase this manufacturers products again. EVER

Mike of Columbus, IN July 8, 2009

Bought a Haier dishwasher 3 months ago. stopped working 3 days ago. Called Haier.. was told no service people in our area return dishwasher to Menards and exchange it for another dishwasher. Took dishwasher to Menards today to do the exchange was told they only do that within the first 2 weeks after purchase. Manager called Haier was told that Haier would refund our money but would take 30 days. Long story short... Menards did the refund on the spot( They were excellent for doing that for us) but were now out of a dishwasher. had to spend another 220.00 for a better brand.

DO NOT EVER buy a Haier product. what is the use of a warranty if they do not have service techs in the area. The Haier people are very rude when talking to them on the phone they do not care about the consumer If anyone needs the corporate office number here it is 1-877-461-4788. goodluck!

Kathy of Burney, CA March 14, 2007

My husband bought a dishwasher from Target (I think it was Target). We contacted Haier after we had trouble with it. It was 2 weeks after warranty and it overflowed. The hose was defective and they would do nothing. my husband hook up our old hose and it was ok. Then the heat element stopped working, probably the faulty hose that caused the over flow was damaged from the water, and now it does not go thru the processes properly and the power button stays on. We have contacted the company many times.

They have said that we do not live close enough to a repair service and they will not bring anyone here. Now we are selling our home and we have to take the dishwasher in my small car about 2 hours away 1 way and pay possibly they said 200 to have it fixed. I am so angry with that company.

We thought they were a reliable company because we bought 2 air conditioners from them and they are great. We have had nothing but trouble with this dishwasher from the start and when my husband who was an electrician and home service repair person moved the dishwasher out from the cabinet the floor which was new got ripped up. Now we have to replace the floor and that is just 100 in tile.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.