Hague Quality Water

My experience with this company is like a freaking joke. None of these people are educated and if they are, they must have gotten their degree at Pot Smoking University. They do not care about their techs at all. These guys work their butts for nothing. They drive for miles, hundreds of miles and a lot of times they work 16 hour days and end up maybe making $70.00 by the time there done. ** McDonald pays more than that, and they aren't wasting fuel like these guys do. It's absurd!

These guys turn around and tell them to drive back to the same town the next day. You would think that someone that could rip you off so well could schedule 2 jobs on the same day. Duh! Instead of running these poor guys around for less than McDonald's pays. I have had them in my home. I have heard many stories from lots of other people about the way this owner treats these guys.

All I can say to the one running this circus is that what comes around goes around and you really should think about that. Start having some compassion for your employees and quit lying to your customers and take responsibility for what you have created. My Mother always said "You get more flies with honey! Anyway just think about this for awhile maybe your business will pick up and your employees will respect you a little bit if you change your attitude towards them and towards your customers.

This company really doesn't know what they are doing. They have two office managers, one smokes weed all day. They lie to customers. They do not give you the real price of the machines when they are selling them to you, over six times of how much they have been purchased at. The actual machine itself only cost $800.00. So as a person that knows Hague for as long as I do, I would not recommend purchasing anything from them.

I just purchased a new home and a salesman came door to door selling water softeners by Hague WaterMax. He claimed that I could get financed easily and that they would install it within two days. But a week after the installation, my skin started having a bad reaction to the water. I started getting rashes and bumps all over. The drinking water has a bad odor and tastes like charcoal. I called the only number I had, which was the salesman's, but he was no help at all. He said that the finance company still needed to finalize my loan and they couldn't do anything to help me until I did so.

So, we can't take showers, brush our teeth or anything in my home that requires water until I finalize my loan. They must think I'm stupid. If your product is causing problems for me and my family after only one week of use, I"m not finalizing nothing. Since I had no down payment and no payments made, I'm not losing any money. However, I am considering of suing them because the company denied me and my family help with our water. If that is the case, they never should have installed it in the first place!

Hague water company called and told my wife to have me call them back about an ATV I have put in for to win. I called them back and Sarah answered and had me speak with, I believe, his name was Collin or Cameron. He told me that I had been pre-selected to win one of 3 prizes, but that I needed to answer a few questions first. He proceeded to ask me all of the questions that I had filled out on the form to win the ATV.

I went along and answered them because it's not like they didn't already have this information from my form anyway. When he found out that I already had a water softener in my home, he said he would put my entry form back in for the drawing for the ATV. I told him that he had already told me that I was pre-selected for one of three prizes and he told me that I would have been if I didn't already have a water softener. But he told me that he again would put my info back in for the ATV.

I told him that I thought the drawing for the ATV had already taken place and he said that it hadn't. Then I asked him when the drawing was and he told me he "didn't have any idea". I knew something was up way before this point, so I told them to take me off their call list and not contact me again.

In the middle of telling them to take me off the call list, I was hung up on. I called them right back and got ahold of Sarah again. I asked why I was hung up on and if that was their normal way of conducting business. Sarah told me I was not hung up on and that he had even told me goodbye! Yeah, right!

I then told her to take me off their call list and she told me that she didn't have just any call list. She went by the cards that were submitted for winning prizes. I told her that the guy had just taken down all of my information so that he could find my entry form, and she said he had already thrown it away. So I then said, "Ok, so I will not be contacted by your company again, correct?" She told me that she still had to go through all of the entry forms and I would still be getting a call back when they pulled out my entry form. I told her that she had already told me that Collin or Cameron had already said he needed my info to find the form and that she had already told me that he threw it away. Her only response to this was that I would still be getting a call again.

I made sure she knew and understood that I did not want to be contacted by this company again and to not call me. Then I said goodbye, as did she, and I hung up.

These people have my information, and many other people's information, and it sounds like they have no idea what they are doing with it. I do not believe that my information is safe with them and think they are a scam company that is just trying to take advantage of people.

This company called as courtesy call and wanted to test our water. The man came over and did some tests and told us our water had dog feces from the runoff of the streets into the water supply. He said we would get kidney stones and we wouldn't get acid reflux anymore. He asked if we wanted the system and that it could be kept on a trial basis and sent back anytime. He also told us that we would receive a free five-year green cleaning supply of soap and that a certain website would give us coupons for anything we buy. He promised my husband no payments and no interest for six months will be made. However, when the bill finally came, we almost fell to the floor! They had charged us for the supposedly "free" six months and according to them, we owe 20,000 dollars.

Ever since the system was installed, it broke and flooded our kitchen floor, damaging the cabinet works. I still have a one-year warranty and as we checked the folders to look for any contact numbers, we only found one number. It was in Ohio and when we called, the company told us there was nothing they can do for us. So we attempted to call all the companies using the company brand name and everyone told us they stopped selling them because the company does not hold up their merchandise or warranties. I feel that we have been totally deceived and this has been extremely stressful. I didn't think I needed to pay for a product that we were lied to about and has been broke anyway after it was installed. The negotiated price of $86, which was barely in our budget, was stretched to a $176 per month and not being able to pay this has destroyed our credit and our lives. Now the finance company is threatening to have us investigated.

I had an in home demonstration done on the 1st of July 2008 and after much deliberation because of my finances, I finally agreed to purchase the unit that had been used for a short period of time by someone else. I was put on a 90 Day No Payment/ No Interest-Code "90NOP". My son had trouble finding a job to help make the monthly payment of $99 and I couldn't do it myself.

I got real upset and called them to come get the unit and was told that I had taken out a loan and was responsible. I would have to sell the unit to another individual to pay off what I owed. At this time, my son is currently working and now we need the rest of the product that is due us and there is no one in the Joplin Phonebook to call.

They are not listed and the number on the Business card is no longer in service. It went to a Nancy **, General Manager. I am really put out by all of it that I would not recommend this Company to anyone. I still owe $4,252.97 at 17.990%. The loan is through Aqua Finance Inc., PO **, Milwaukee, WI 53201-3256. The representative that did the demonstration is the one that called Nancy. I believe and the loan was set up that way.

My wife and I purchased a water system from a company called Hague Quality Water located in Fridley, MN. The owner of the company Charles Kes gave us a in home demonstration, my wife and I decided to purchase the system from his company. We are on a fixed income and are elderely. The system was installed improperly and incorrectly, it never worked properly. We have KINETICO come and they thew the system away, after being out thousands of dollars. I am happy to say we are pleased this the KINETICO system. Do not call Hague Quality Water unless you want to throw your money down the drain!

i recieved a phone call...long story short...agreed to purchase a refurbished hague water fiter for the bargain price of $3229.08! the salesman larry a. and i made the agreement (after several phone calls to his boss, shawn?) to a small down payment and monthly payments my husband and i could afford on his ss check. he has lou gerhigs desiese, which larry was informed of and in turn informed his boss, who decided he would make us a special deal on the down pmts. and mo.pmts. well the service plumbers came at the appointed day and time, unloaded the filtration parts and begain installment.

right before the plumbers started to drill a hole in my counter top (for the water spicket) the phone rang, it was shawn, the owner of covevant filtration, he called to tell me the down payment we agreed on three days before was not enough and could we possibly make it a larger amount? we signed a contract three days before stateing the down and monthly payment amount. when i told him i absolutly could not, he ask me to sign 12 months worth of post dated checks. this was not mentioned the day of the sale.

i would have never purchased the system under those conditions. i stopped the plumber, drill in hand, seconds before he drillled the hole in my counter! i just dont think it is professional to sign contracts and then call during installation to change things! i am very thankful i didnt get their system!

Purchased 4,500 hundred dollar system a few years ago along with home & body cleaning package which we only recieved about 1/3 of them! Also they stuck a high intrest credit account on us in which we had to transfer to another lower intrest credit account. When our unit needed serviced we had found they went out of business! Now all I have is a 4,500 hundred dollar non-working unit! And no cleaning products!

I took all the soap, cleaner and gave it back to the Co. We bought the system in Marchof 07' . We haven't used it in 3 years. I have had no luck with this co. I wish they wouldn't have prayed on us, We have two small children ,and they scared us into believe we needed this to keep our family healthy. higher payment, loss of clothes, felt very taken advantage of.

My husband received a call today, March 6, 2010, from Hague Quality Water. My husband was not at home so I took the call. She stated my husband's name had been picked out today for a call and a chance to win some prizes. She stated he had registered to win a free BBQ grill and obviously, they had not given it away yet. She also wanted to know if I was aware he had registered. I said I didn't know. She (Susan) proceeded to tell me that if I answer a few questions, I could win a free gift.

I told her that was fine. She asked if I was a homeowner and if we had any type of filtering system on our water system. I told her we own our home and did not have any filtration system. She proceeded to tell me about one of three free gifts I could have: $500 in grocery coupons, $1000 restaurant coupons or a 3 days/2 nights stay at a hotel with one year to use it. I asked about the restrictions on the hotel and she said there were none so I said that was what I wanted.

She (Susan) then told me they would have to deliver the gift to my home and do a demonstration while they were there. I immediately told her I wasn't interested and didn't want them to come. She tried to convince me to let them come and I said I did not want the gift and was not interested in them coming, to please take our number off their calling list and not to contact us again. She asked me if we had ever had our water tested before and I said yes, by Culligan but I didn't want it tested now and for them not to call again. She then said, "so you are willing to take the free gift but you aren't willing to let us come to your house for a 45-minute demonstration?".

I told her she was out of line for saying that. She said she only said back to me exactly what I had said to her and I said she didn't. I was again told her that once she told me they had to bring the gift and do a demo, that I wasn't interested. I asked her name, Susan, and told her I had her phone number on caller ID, that I would call and speak to a supervisor and also report them to the Better Business Bureau and hung up.

I called the company back and asked to speak to a supervisor. I got to speak to Tammy. Tammy said she had been sitting beside Susan during the call and didn't think Susan was being a **. I said that when Susan told me about the gift/demo thing, that she was being very rude and should have never said that. I told Tammy what Susan had said about answering questions, I would get a free gift and Tammy said she didn't say that, that I was wrong. Tammy just kept siding with Susan. I told Tammy that I would be reporting them and to make sure they take our phone number off their calling list and she said they would. She still tried to continue to state they had done nothing wrong and Susan makes these calls daily and doesn't do anything wrong.

Tammy also said that I had said I wanted the free gifts anyway and I never said that. I clarified that once Susan told me they had to come to my home and do a demo, I immediately stated I didn't want them and was not interested. I don't want anyone coming to my home and please take us off the call list. Tammy tried to tell me I was wrong and I hung up on her. End of story.

We bought this and now we can't get service. We didn't get the cleaning products we were promised. The website won't let me submit my complaint, they don't return calls. We just would like to have a reputable service person! This dealer in Kansas came to our house and sold it to us, but we are too far away for service which is not what they told us when we bought it. We have all the information they gave us, but there are no names on them at all. What do we need to do?

The system was installed by Jim Fugarino, I say installed, it was rigged to stay in place is more like it. Jim, who claimed he was a master plumber, rigged the machine to drain into my washers drain pipe. Long story short, the sytem flooded my kitchen numerous times. When I called Jim out to fix the system he first tried saying there was nothing wrong with it, then ended up tying the drain into the main drain for the house.

I told Jim about the flodding of my kitchen issue. HE seemed liked he was realy sorry and "looked" at my floor for me. My wife and I had thought we had done a good job of getting all of the water up. Apparently there is a lot more that goes into water cleanup than just cleaning up the water. After Jim said our floor appeared to be fine we went back to using the system as before. We started noticing discoloration in the floor and called out a disaster cleanup company.

The short version is they said we had extensive water damage and some mold issues because the water penetrated the wall then it the system leaked. Of course Jim said he was not going to pay for my floor to be fixed, Hague said it was the dealers fault, and aqua finance basically told me to screw myself and started reporting to the credit bureaus that I was no longer making my payments.

I sued.

I wish there was a class action law suit I could have been a part of. For the general principal of it. This company uses deceitful sales tactics and does not hold up to its end of the agreement but expects you to pay. I can guarentee there is a breech of contract violation with every sale. Unfortunately these people have been doing this long enough they know how to skirt around it. Verbal promises made in the livingroom never seem to hold up in the courtroom. That is why I am making it my duty to tell everyone I meet about how Hague Quality Water stole my money, caused damage to my house and had to be taken to court before they would do what they promised.

i purchased a hague watermax system in june of 2006. the system worked great until august of 2009 when the power supply (transformer) went out. i called the dealer to come out and look at the system. they called my son who was at work at the time and said they were there but they would not do anything until they got paid for the service call which was 90.00.

this system came with a 25 year wrty and i also paid an extra 100.00 for an extended warranty. the dealer never supplied me with any paper work other than the bill of sale. i have contacted hague directly and spoke to a billy s. who basically said hague does not supply prts to anyone but the dealer.

i am at wits end trying to get this system back on. i paid 4000.00 and only got 3 years of service. if anyone can help please do. i am a maintence supervisor and deal with a/c elec and plumbing venders everyday. if their service chgs were 90.00 to 180.00 they would not work for me. i think 90.00 is excessive after i paid for a warranty

my whole house is turning orange. the sink the washing machine the showers. the water heater has failed twice because the filter is not running. all i need is the transformer and they wont sell it to me without getting a 180.00 service call

I purchased a water filteration system for my home about a year ago from Hague Quality Water. My husband I were told that it would take care of alot of our problems. I felt itchy all the time no matter what I did. I was told it would help that it didn't. We were told it would make our skin softer and it doesn't. It has made my clothes start stinking after I wash them I am embarrased to take my children in public. I contacted Hague they sent out a technician. The technician said everything looked good I waited a while longer and nothing had changed I had only used 3 bags of pottasium in alomost 8 months. I called again no one returned my call I tried to call yet again and found out they went out of business. I then decided to get online and file a complaint with the Hague Corporation located in Groveporrt Ohio I talked to a gentleman there and he told me to call another place in joplin that does service for them. I called and they sent out a technician he said everything was good but it wasnt. I have talked to people now for almost a year to get this system working correctly I have tried everything they have told me. Tamara is now doing business under another name but still for Hague she even came to my home and smelled my clothes and took a sample shirt back to her boss to show him that they smell bad.

I dont know what to do I am paying over $8,000 for a system that only worked for about a month ever since I have had it and now nothing is working and my husband and I have told them more than once to come and get it because we have tried more than one thing and we are tired of messing with it. Hague tells me that it is not their problem since the business that sold it to me went out of business I have to go after him. I believe that it is still Hague's problem because it is still under manufactuer warranty and something needs done. I was also supposed to be provided with a 5 year supply of soap products almost none of them work. I was told this system would help with our health and save us money thats why we bought it and it does none of the things Hague Represenatives said it would. If you can help me figure out what to do please do. I am currently buying my normal soap I used before I got the system and my clothes still smell so I would say its the system itself.

They imformed us that the warrenty was no longer valid. We received service from them and was charged for parts and service after the last annual service call I broke again and they said that the blatter in the RO tank was shot and we would need a new one. We were told that the annuaL service calls were to keep everything working right , It is just a joke now because it is just more good money after bad . I have read reviews from alot of people that are having the same problems as we are and they are wondering what can be done. Is there a class action we can get involved with or something?

the system for $6000.in the meantime, the finace company is hounding me for finance charges even though i cancelled the account and paid cash for $6000, way overpriced

The finance company has used the contract to tack on their finance charges up front to make the item unaffordable @ 18% and not the initial original contract aggreement.

Water system was installed in 9-2-2004 and had a 25 year limited warranty that they will not honor or return my phone calls on. When I first called they were very nice and gave me another person to call after dealing with Dave R and he said he would try and help but once again nothing. I've called corp. office but evertime I call the guy I talked to first is always on the phone and never calls back after detailed messages.

On 4/13/2009 Hague came out because water would not come out of my kitchen RO system they installed in 2001. They charged me $108, claimed they fixed my problem and told me I also needed a computer monitor replaced for my water softener. The technician told me I was covered under warranty and that Hague would call to schedule a follow up appointment.

After he left, the water in the kitchen still did not work so after several days of getting no call I called Hague and was told it was not covered under warranty and that it would cost me $200 for a monitor and $40 for a new RO tank. I asked to speak to a manager but had to leave a message.

After two unanswered voicemails and no call from the Hague manager, I called again on 5/4 and demanded to speak to a manager. A while later the manager called and while I was trying to explain my concern, began yelling and swearing at me. I have unsafe water for family of 4 and spent $108 without getting my problem fixed

Our household was not informed of the class action suit or the fact that Hague is out of business. We have a leak in our watermax system and need a new filter for our reverse osmosis drinking water. Who do we contact for service now in our Pittsburg, KS area?

Does this mean that we no longer have a leg to stand on with our contract with Hague? We were serviced by the Joplin MO dealer as recently as 15 months ago. Please advise us what to do. No one answered the phone when we called, so we left several messages. When my husband called again today the recording said the number was disconnected. Thank you.

When the seller came to my home they advised that some of the things that was making us ill would go away. Like my daughter has exzema, and its still relavant to this day its going on 2-3 years since we purchased the unit. They also advised that we had high levels of metal and hard water that wasnt good to drink. That was the reason we purchased the unit, to help our daughter and we thought it was heathier.

I'm paying for something has never lived up to what I was told it would do. I have to pay the monthly installment regardless if the unit is giving me what I was promised. I dont have the contact info for hague at this time i have left a mess to get it with the company!

I was given an at home demonstration and when asked if i could just have a deeper well drilled to reach good water i was informed that the gentleman was on the water commission in Ill. And Mo. and knows the water tables very well and i would be wasting my money by drilling a well because of the iron in the area. The only solution was this system.

My problem is the continuos problems i have had with the system failing. I currently am trying to locate an office,(they moved away) to get this system back to operational. Wished i would have drilled the well as my next door neighbor did and they now have great water with no $3000.00 treatment system.

The hague salesman came to our door to sell their water system. My wife thought it would be great for her mary kay buisness. The salesman promised it would save us money in tons of areas, use less soap, spot free wash on the cars, you will not get dandruff. All of these promises and after using the system we found out they were all un true. Now i am being sued by hague for falling behind and not being able to make the payments on this way too overpriced system. All i can say is dont buy this system! It is a joke and they just want to charge $5,000.00 for something that is not worth more than $500.00 in material and labor.

They promised better water for my wifes sorices, (sp). Less water usage during recycling. Now they have just left me in the dark. The water makes me itch all over. They also installed a Ro system improperly. When I drain my sink, the water backs up into the Ro faucet.

We purchased a Hague Water System. We, too ended up being financed through a finance company which charged high interest rates. The young man who sold it to us quit working for them a month after we bought it. Within a year, the Republic, MO location closed down. Someone from Integrity Water Systems in Branson West contacted us and serviced our system a couple of times. We have been trying to contact him for several months to get our system serviced and the phone numbers are no longer any good, so he must have gone out of business as well.

We bought Hague Water system because my daughter has bad skin, and also they told us that we would never have water spots on our dishes, showers, toilets etc. Nothing they said was true. We called Hague out 5 different times only to be told that we had a "high" expectation, and we might have been told something different. We also started seeing tiny holes in our clothing, that started when we used the new water and soap. They blamed my new washer and dryer, which worked perfectly for the 6 months we had it prior to the water system. They now are out of touch and I can;t seem to find them now. I want to get my 3,000 back, but I cannot find anyone who will even think about doing it. So I am stuck hoping that someone else reads this and we can flood the internet with their sleezy practices. Thanks

ever again. then they had a never to give me a credit card so i can buy salt and i guest to service the system once they stopped doing it for free.

My husband and I purchased a water unit from this company for $5,995 at $120/month,until paid in full.After our second payment,I noticed we were being charged a 17.9% interest rate,not disclosed at the time of purchase.The unit also does not perform as the salesman stated it would.