I live in a small apartment I have 4 glade fan scented oil plug ins. I set them all on high and they are not good enough. They cost too much not to work.
Consumer Complaints & Reviews
I love Glade products but I have complaints about the plugin scents that don't last long (and it's happened again). I don't know what to do now. Can you contact me, please? I am about to give up on Glade.
Around May 1, 2001 I purchased a Glade Scented Oil Warmer and cartridge unit, vanilla scent from my store. On June 1 while sitting in my living room watching T.V. my husband and I smelled something burning. We walked around the house trying to find out what it was. As I got into the kitchen I knew it was in that room, I followed the smell to my eat-in kitchen area and saw smoke coming out of the Glade unit. The smell was horrible.
I had two of these units in my house, one in the kitchen and the other in a bedroom. I immediately unplugged the unit and went to find the other one. Upon inspection of the unit it was found that the plastic was burned and starting to melt. The other unit showed signs of the same thing happening but had not yet begun to burn.I contacted the company through planetfeedback.com with a complaint letter and recieved the following response:
Dear ChristinaThank you for contacting our company through PlanetFeedback.com. I was sorry to learn of your experience with our product and we are concerned about what happened. I would like to speak with you personally about your experience. Please call me at 1-888-301-0033 M-F (8-5 ET) to discuss. Please retain the products for our retrieval.
Nancy
Consumer Specialist
Consumer Resource Center
SCJohnson, A Family Company
Racine, WI 53405
1-888-301-0033
I am unsure about contacting this company and sending them their defective product. How do I know that they will handle this correctly?All I could think about was what would have happened had we not been home that night. I am afraid to use any of these such products now. Looking back I probably could have been electrocuted unplugging this unit, but instinct said to unplug it to stop it from burning.
Glade scented oil Plug-Ins are a dangerous product, particularly if small children are around. The scented oil Plug-In works the best of any other Plug-In but the actual oil is dangerous.
My husband unplugged the product because the deodorant was getting too strong in the kitchen, he placed the bottle on the top of our new Maytag refrigerator, out of harm's way, or so he thought. Somehow the bottle was tipped over and the oil ran down the side of the refrigerator and was not discovered until next morning.
This oil took the finish off our new $2,000.00 side-by-side Maytag right down to the bare metal. If it is that corrosive, just think what it could do to a little child getting it into the eyes or ingesting some of it.
My husband unplugged the product because the deodorant was getting too strong in the kitchen, he placed the bottle on the top of our new Maytag refrigerator, out of harm's way, or so he thought. Somehow the bottle was tipped over and the oil ran down the side of the refrigerator and was not discovered until next morning.
This oil took the finish off our new $2,000.00 side-by-side Maytag right down to the bare metal. If it is that corrosive, just think what it could do to a little child getting it into the eyes or ingesting some of it.
These are products that are plugged into outlets anywhere in the house and could be accessed by any curious toddler. I will have to contact Maytag and see if there is any kind of paint they could send me to repair the damage, but would like a public warning to go out warning parents of the possible extreme danger of this product.
