GE Washing Machines

I am unable to close the door of the washing machine, due to the overwhelming smell of mold that continues to increase. The drain on the bottom is always full of water that has an awful odor. My wife is very allergic to mold and has had continued respiratory problems for the last several months. Our clothes and towels smell of mold and I am ready to put this washer out on the curb.

Clothes come out so twisted together and wrinkled, that one is forced to run them through the dryer. No hanging on the line for these wretched looking pieces. No wonder it was on a 10x3% sale. You should not even give away these turkeys. Shame on you, GE. You used to be a dependable company, who made decent products. No more GE appliances for me.

I purchased a GE washer front load and matching dryer with pedestals on 12-18-09 (model number WCVH6800J1WW). I paid $2,033.59 on 1-25-12 (2 years later). I found 4" of water in the pedestal drawer of the washer. I called for repairs, as I had a 5 year warranty (I actually had 1 yr from GE, and thought I was purchasing 5 additional years, but actually got 4 additional years).

The repairman from A & E factory service came and repaired it. He said the leak was from a cracked 'water inlet' piece, from soap dispenser into tub, that cracked due to an unbalanced load. There was heavy jarring from a blanket or bath mat, which makes an unbalanced load. He said when it cracks, it leaks right away. I was washing an ordinary load of clothing that day, not a blanket, and it cracked. The plastic piece had a very thin top around the gasket, so no wonder it cracked. If it were made of a flexible material, it would have been better.

He then informed me that although I had a warranty, that particular piece was not covered, even though my warranty said parts and labor for 5 years. So I said, next time you come and it's something else, you could say sorry that piece is not covered as well. He then informed me that you can never wash a blanket, or bath mat, even though the booklet that came from it, says you can. Only wash sheets with sheets, shirts with shirts, or light pants, and towels with towels. You can never mix light clothing with heavier clothing. This would require all sorts of different loads to be washed. It does not make much sense to me. So now, I must take my blankets to a laundry?

(Environmental Protection Agency), makes all the rules for energy, water saving, etc. They require the manufacturers to make products that no longer are able to do the job they were designed to do, but you save energy and water. This is not so. If I have to wash several loads, instead of one, where is the water and electric saving? The EPA also make the rules for toilets, low water, so some require 2 flushes. Where's the saving of water?

I have had, in the past, 3 Insinkerator hot water dispensers on my kitchen sinks. They lasted exactly 10 years. The new one I purchased at $125, lasted under 3 years. The tank under the sink leaked water. I came within days of the manufacturer's warranty. The repairman installed a new tank under the sink. I asked why it lasted not even 3 years. His reply, the EPA made them take out a piece of 'something' (bad for the environment), and now the unit lasts 3 years tops, not the usual 10 years.

I'm afraid this is our future. From this point forward, we will never really be sure of our appliances lasting, or doing the job it was designed to do. I hope you 'green' people, the global warming suckers realize what a hoax have been perpetrated on us, all under the umbrella of 'environment protection'. You will be replacing appliances, and paying a higher price for everything as well.

Our washer and dryer had had multiple problems. Before Christmas the machine broke again. We contacted GE and we scheduled an appointment for someone to come see the machine. They came and said we needed a new timer. We ordered the timer and scheduled an appointment to fix that. They came back and said that the belt is broken. We ordered the belt and scheduled another appointment. They came again and said that there was a broken nut and bolt that was very large and clearly broken. At this point I had had enough. I contacted customer service and they agreed to send us a brand new machine free of charge. They had someone contact me to choose the new machine. They asked me "is your machine electric or gas?" I said, "I believe it's gas because it has tubes coming out the back but I don't have the machine in front of me to tell you; maybe you can look it up being that you've serviced the machine 6 times now." They look it up and said, "The machine is electric, please chose from two options."

I chose a machine and they said the dispatcher would contact me to schedule an appointment to deliver and take the old machine away. They did a week later and we scheduled the appointment for 7 am today 1/20/2011. They delivered the machine and it turns out the machine is a gas machine after all. So I called GE to reschedule and get the correct machine. After waiting hours for them to call me back and without response from the person who was supposed to be working on this case, Stacy, whom I contacted by phone and email, they give me a phone number. The number is for Home Depot. Home Depot forwards me back to GE. GE forwards me back to Home Depot. Home depot once again forwards me to GE who says that we are supposed to contact consumer affairs. I told her I did and she said they have to help you with this and they are only available Monday-Friday (9-6 pm). At this point it is 6:18 pm. I will be going on another week without a machine.

This is completely unacceptable. I don't understand how you can treat consumers this way. It is horrible and I will never purchase and appliance from GE again. I live in a condo and they are all brand new units. I will be talking to the board about this issue because there are a few other condos who are having problems with their washer and dryers and I will make sure that you hear from them as well. I will make sure that Timberridge is aware about how you treat your customers. If there is one thing they don't like it is unhappy buyers and poor reviews on the appliances they have in their new condos.

GE Energy Star Top Load Washer model # GTWN505MWS, serial # AV134045G: It was delivered from Home Depot on Jan. 26, 2010. The product did not wash clothes clean on day one. Lint and dark spots were left on clothes. HE laundry soap was used. I tried different HE products, sizes of loads, and sorted clothes. It never came out clean. I installed a house water system with 1 micron filter plus a new water heater - temp set at 140. The clothes were still not clean.

I went back to Home Depot and complained about the machine. I was given GE's number. I called for service after 3 months. I was told I would have 2 weeks after service to determine if the service was effective. I was going away and cancelled the service call due to their time restrictions. I returned from extended stay and tried new water filters, different water temps on cycles, and smaller loads, but nothing worked. It ruined more clothes.

I called for service. GE was happy to send service. The serviceman arrived today and greeted me with, "Let's go see what you are doing wrong." We proceeded to the basement and he asked me to "demonstrate putting a load of wash in" (I have managed a front load commercial laundry system from 1979 and own one since 1985). He proceeded to tell me "You did it wrong. You never put the soap in first. You put the clothes in first." I pointed to the top load lid and read the instructions to him. I was doing it right.

He said the machine was "siphoning" the water out and I needed to put an "anti-siphoning" valve on my washer drain line. I asked him to show me where it states that in the manual. He was not able to find that. We were told we would be billed $59.00 plus for the service call since it was not warranty work (less than 1 year old and under full warranty). The only way it would be covered is if I call him and tell him it still didn't work (he did not have the parts or offer to install the system himself).

I had the anti-siphoning valve installed by another service man at my expense today (parts and labor $100.00). I then washed one load and it came out looking worse than when the clothes went into the washer. I did a quick rinse on the load. There was no change. I rewashed the entire load in heavy and hot, and lint was still on clothes after the added 2nd rinse. We are now talking 4 hours of washing one load to get clean. Yes, the water for rinse does not even fill the holes in the bottom of the washer during the final 3 rinses. The amount of water that flows in during this period is for only 30-40 seconds before it drains out without agitating. My drain was not siphoning the water.

GE thinks this will clean clothes. GE, Home Depot, and the GE serviceman deny having any problems with this GE model. I have taken photos of clothes with residue and peeled lint of the clothes. The serviceman, my husband, and I observed the lack of water in the system plus no agitation in the rinse cycles. GE and the serviceman will be called again tomorrow.

GE Profile WPRE6150K2WT purchased in Sept. 2010, after last child left for college. Ic ould only go with a top load due to size in laundry room. It was 'sold' on high efficiency, water saver, etc. The machine never fills up with enough water. I tend to wash smaller loads for that reason. If the load is too large, the clothes come out with lint and dirt, so have to rewash. In the last six months, we have been noticing 'spots' on the laundry when it comes out.

The most recent, my son's two brand new buttoned down shirts he received as gifts to help with the interview process this spring. We washed them so he would be ready to go when arriving back to school and they both came out with black spots on them! I am a very unhappy GE customer and will not buy or recommend again!

Two years ago, I bought a GE Washer model no. WJRE5550K2WW from Lowe's. Before the year was out, I noticed having unclean clothes. Called GE, very friendly repair service. Replaced a motor. Repair guy said was first generation motor with second generation motor. Three months later, clothes are still unclean and soap scum.

I called GE again to complain about this model. Customer Service was very understanding. I told them about the unclean clothes for nearly a year and they said they would replace the machine with another one with an agitator. For free, they delivered the replacement machine model # GTWN4250M1WS. Both units have cost me double the electricity to run and doesn't save water because I have to rinse 3 times. It has now been 6 months and this unit is even worse that the previous model! White laundry turns gray and doesn't get out even the lightest stains. I shouldn't have to go to the expense (but I did) of buying liquid detergent. I have followed all their cleaning rules.

Went out today because I finally found "Old Technology" agitator washing machine! Being delivered tomorrow. And this last piece of crap GE washer is going out on the curb with warning signs about its dis-function! Don't buy either model.

Bought a front load washing machine and can't even wash 3 towels without it shaking and they are still selling these at Lowes. Just don't want someone else to have this problem without being warned. Thanks.

I have WCVH6260 GE front load washer. I have a terrible problem with mold & smelly clothes as well as smelly water.

My mother-in-law bought a new GE Wavetech washing machine, model number WCRE6270H1CC. She was complaining of it banging when it should be washing. I checked it out and apparently the clutch system had failed, causing the machine to try to agitate the clothes with a stuck clutch.

Realizing it was something that needed a professional to address, I called and had it looked at. I was told the "Mode Shift Coil" was bad. True enough, the coil was open (an open circuit, non-functional). The repairman said he could fix it but it would cost between $335 and $400 to fix. I decided I would try to find the part myself.

Apparently there have been numerous complaints about this machine having the same problem. As I disassembled the unit, I discovered that I could remove the clutch coil itself. However, GE does not sell just the coil, rather, you must buy the assembly at an average cost of $125.

Being experienced with electronic motors, I realized there might be a "fuseable link" internally that may have gone out. I had to cut the riveted body of the clutch coil to gain access. Upon inspection, I found the coil was in pristine condition, the only thing that failed was the fuseable link.

That link can be bought at a local electronics outlet for less than two dollars.

As in my experience with manufacturing, that particular part is on the order of cost about 2 cents each (guessing). Nevertheless, it is the weak link in the system.

I replaced the link with the one I bought at XXXXX and the washer is working fine. In fact, I'm willing to bet it will never have that problem again.

$2.00 versus $335 for a repair? GE has quite a racket going on with this one.

One further comment, in my search for parts, I discovered that model number WCRE6270H1CC is common with many more models with the last four characters changing from C's to D's, all using the same clutch assembly, and likely the same cheap 2 cent part.

GE should make good on this. But if they don't, I fixed my washer for less than $2.00. Go figure! GE should have a recall to fix the defective part.

Working as an inspector nearly 30 years in the manufacturing electronics industry, their Receiving QC department should have done tests on the component to determine if it can withstand 130 degrees Celsius at 2 amps current at the same time. My bet is it wouldn't pass QC testing.

Two years ago, I bought a GE washer (model no.WJRE5550K2WW, serial number MS162926G) from Lowe's, and it is the worst machine ever designed. It doesn't clean, it doesn't soak, it doesn't rinse, and it sounds like it's torturing small animals. The Stop/Start button may or may not start the machine, and now I have to spend money to fix a machine that should best be used as a boat anchor! I need to run the 2nd rinse all the time, just to be sure most (not all) of the soap is removed. It tangles everything so badly, which gives clothes wrinkles, that couldn't be removed by the dryer. It doesn't fill enough to wash and rinse, so everything sits in a murky bath.

Model WCVH6600HWW. 2010 front load hydro washing machine. We've always had a problem with our clothes coming out smelly. Turns out it is mold. There is mold smell in the drum and a ton right behind the dispenser. I wish I had a fix for it. GE does not.

One and a half year old HydroWave washing machine does not spine, which makes it junk because it is more expensive to fix than to replace. When we were sold the machine, we were sold on it by a sales man that talked it up so much. It has not been a great machine.

I purchased a GE clothes washer, model no. WHDSR109J5WW serial no. STR170753G, from Home Depot, Denham Springs, LA, in November 2010. The timer knob stripped. When I removed it to replace it with a $3.50 knob, I found that the teeth on the timer was almost stripped, which cost $82. The material used is very poor. They would last but 13 months.

I have a 2-year-old GE washer, model # WJRE5500G2W that has been breaking down every week since late October. I have a case number ** with GE and when I called today about my problems, I was told that my case manager had closed my case even though the problem was not solved.

I called because it died again; the service company said that they figure the problem was the pulley and would order it. The service technician said that once the washer was two years old, it was burned out. I am glad that I got the extended warranty from the store because it is no longer an option for GE washers.

I am unemployed and have no money for a replacement washer.

I have 2008 5100 model front load. I paid $999.99 cash. It did not last 3 years. Now I have dirty clothes. There's no way to wash them. I cannot buy a new one at this time. I have limited income.

I bought GE Hydrowave Washer WBSR3140G1WW from Alabama Power in January 2008. On September 2010, the agitator/spin stopped (thank God I had extended warranty!). The repairman replaced the motor (valued at approx. $300, according to him). On November 11, 2011, the agitator/spin stopped again. Alabama Power repairman said it was the motor again, along with leak in seal tube. I had to order the motor. The repairman said his boss wanted to give me 'cash' on another washer. I told him no. His boss said sometimes parts are discontinued. I told the repairman that if I ever heard those GE Washer parts were 'discontinued', I would alert others online that Alabama Power does not stand behind their extended warranty. I will keep you posted.

We purchased a GE frontload washer in 2008. 3 months later, we began to notice mold growing on the gasket. I bleached it once a week to try to keep it from growing. By 8 months, the mold smell was horrible. I peeled back the gasket and there was mold all around. From then on, I alternated with bleach and vinegar. I called the warranty company and they said they never heard of such a problem and to just keep spraying it with bleach. Fast forward 3 years and bottles of bleach and vinegar later, the laundry room smells of mold as well as all of our clothing. My husband now has an inhaler and has been coughing and seems to have a cold all the time since Dec 2008.

I recently called the consumer relations for GE. They said they can get us the gasket at 1/2 off . I went ahead and purchased it but haven't had it repaired because it will cost us over 100.00 to have them repair it. The repair man that came out just looked at the gasket and said it needed to be replaced but didn't take the time to see if mold was elsewhere. I have had constant headaches beginning 4 weeks after we purchased it. Been to a neurologist and ended up finding out in the beginning of 2010 from an allergist that, I'm allergic to mold which in turn could be the result of the headaches. Was so hoping they would replace the washer but they won't. Any one know of any good Product liability attorney?

After the first year and warranty was up, the rubber seal ripped. I had to replace it and it was very expensive. This is not energy efficient. It takes double the time to wash. It sounds like a freight train, and now, it made a loud sound and smoke was coming out. I can't use it and don't want to put more money into it again. It is a piece of junk.

I bought a GE Adora front loader washer (model # whdvh626fww, serial # dl201692t) back in June 2006 for $900.00. First week, we had to put in a service call as the washer wouldn't drain. The repairman told me to take off the front bottom cover and turn the knob to open and it release water backup weekly. What a pain! The water (and clothes) smell, the washer shakes so bad when it is spinning, my detergent fell off the top of washer when in spin cycle. This week I put a load of clothes in and left the laundry room, within 5 minutes, my laundry room was filled with smoke. I pushed the power button off, opened the door and the smoke poured out. I was not sure what was smoking, but I did find a large rubber piece (maybe from around the door) inside the washer. I am now without a washer. This model is awful! Stay away from GE washers!

After the initial wash cycle, the washer drains and enters "rinse and soak," which consists of the washer filling up with water (only halfway) and sitting for a few minutes. No agitation, it just stops. This leaves soap suds still in my clothes when I take them out of the washer. Every other washing machine I've used in the past has filled up to the top and agitated for a few minutes. This one under fills and just sits there, then drains and leaves soapy clothes.

I purchased a top load hydrowave washer (model WJRE5500G2WW) last Oct 2008. After only a few months, the motor had to be replaced, it was under warranty then. Now, the machine will not spin while in the spin cycle. I have also had issues with slow fill. I also purchased the matching dryer and have had no problem. This washer is an absolutely trash.

A new GE washer and dryer set (the washer model GLWN5050MOWS is the hydro wave infusor HE low water 3.6 cu. ft) was installed by Lowes . We had new stainless water lines put in, too.

Since day one, the squeaking noise during the wash cycle (GE said it was normal) has been annoying and now after the 3rd visit by a technician (four-year warranty), it spins and sounds like a freight train. After the first visit, the clothes wash fine but my black pants and jeans get white wet lint-looking spots on which you have to scrub off with a wash cloth. We use HE detergent liquid and after the techs advice use no fabric softener. No help.

The dryer GTDN500EMOWS makes a low whistle during revolution. This has still not been fixed after three visits. The tech says they have the parts to fix both but still waiting for over two weeks to see the repair done.

I bought a GE Profile Washer, model WPRE6150K2WT, in 2010. This was touted as a high-efficiency, water-saving model. It does not get things being washed cleaned. In fact, there is often more dirt on the things being washed when they are removed after the complete cycle. It just does not rinse and remove dirt well. The "low water use" claim is a sham because more water is needed just to get the dirt off, if you're lucky. I wrote to the manufacturer to complain. They responded with a list of problem solving solutions to the "lint" problem. This was not just a lint problem but soil and other residue.

However, the list covered not using too much powdered detergent (which I don't use at all), separating lint producing items from lint collecting items. My personal favorite: "Water level: Setting the water level switch to a higher setting than needed will cause linting due to excessive movement of the clothes in the water." Well, I should have been suspicious in the showroom of a washer like this that featured three separate second rinse settings. Believe me, they are much needed because the first rinse often does not do the job. Sometimes, the second rinse does not do it either and so, back it goes through the whole cycle again.

Energy efficient? Not at all. This is false advertisement of energy efficiency and this should be stripped of its stars. I am not a novice at this. I have had Kenmore, Magic Chef (believe it or not) and Whirlpool over the years. This is my first, and last, GE washer. This was a bad buy that I must live with. I use much more water than ever before. I am writing this complaint because I believe that they have pushed off a product that does not do what they say it will. False advertising.

I brought a GE Frontload dry and washer in 2006. I had to repair the rubber tub every year since I got the washer and replace parts for the dryer. On the first year, GE replaced one washer because this happened twice within 3 months. The warranty ran out so I had to pay a repairman to come out and repair the machine. My husband and I repaired the dryer.

GE does not stand behind their products. I had a Kenmore dryer for over 15 years and never did I have to get it repaired, not once. I also have a GE stove that I had to get repaired.

I purchased a GE Stationary Washer (top load) Product #WSLS1500JWW in June of 2010. I made a first service call in August because the machine would not fill with water and was giving me an FF code. The technician came and showed me these tiny filters that were located where the water fills into the machine. The filters were the size of a pencil eraser and were getting clogged with sand which was coming through my water.

Since the technician showed me what to do, I figured I would clean it myself to avoid making a service call. Well, I am now cleaning out the filter every other wash load. I find this odd since I have a full water filtration on my water well system. Personally, I think the filters are useless and I will be removing them before I damage the fittings that I have to keep taking apart. I would not suggest this $800.00 24-inch machine to anyone. I was stuck with this system due to the size of where the last machine was already hooked up. Going to the laundry mat is less stressful than dealing with this mess.

NEVER again will I purchase a GE product. They do not stand behind their products. Also, I have problems with an over-the-range microwave oven (a broken door handle after 3 years, possibly due to the cheap plastic that they used for it). The vent on top of the microwave oven falls off every month or so for NO apparent reason. I replaced it 6 times during the 3 years that I owned it and I finally decided to just let it go without a vent cover. It looks like hell, but I figured that there was no other way around it.

Do yourself a favor and avoid GE products at this time. Maybe down the road, they will start to make a product using materials that will stand up to some wear and tear.

I wanted to give this machine a fair chance before writing a review or complaint (model # GTWS3000M1WS). I've done laundry for well over 42 years and have always owned a GE brand machine. Recently, my old machine developed a transmission leak. Had I known then what I know now, I would have had the old machine repaired regardless of the cost. I'm sure it would have been far less than the $450 I just spent on this new one. The first machine I received not only didn't wash, it didn't spin either. It just filled with water then dumped it out, mostly on the floor. Lowes gladly replaced it. The second machine works, but does not get the clothes clean. I emailed the GE consumer relations department to make a complaint. I explained to them that a washer is purchased with the sole purpose of getting your clothes clean. This was their response.

Your washer model, GTWS3000M1WS, has what GE calls the water saver rinse, a timer, and a dual-action agitator with a fabric softener dispenser. Here is an explanation of what happens in these cycles: The washer fills normally for wash, but defaults to water saver rinse if the fabric softener setting is not selected. At the end of wash, the washer pumps out, but does not spin, retaining water in the clothes. Rinse fills with approximately eleven (11) gallons of water, agitates for approximately ten (10) seconds, followed by approximately a three (3) minute soak. At the end of rinse and soak, the washer completes a 2nd pump out and then a final spin. There is no end of cycle signal.

If fabric softener is selected, the washer will pump out and complete a high speed spin to dispense the fabric softener. Next, the washer will add water to the selected load size for a deep fill rinse. The load size selected will determine when the approximate ten (10) second agitate will occur. If small load size is selected, agitate may occur at the end of rinse fill. If super load size is selected, agitate may occur during rinse fill. After agitating for approximately ten (10) seconds, the washer will soak for approximately three (3) minutes, followed by a pump out and a final spin. There is no end of cycle signal.

It does seem that if you use the fabric softener choice on the settings selector, you are getting two spin cycles (one of which is a high-speed spin) and a deep fill rinse. Yes, this will use slightly more water than the standard cycle. But it still uses less water overall than the older washers.

I would also like to give you some suggestions that you may find helpful when using your new washer. Please keep in mind that since these are different machines from the past machines, some adjustments may be needed. This is the same as in any aspect of life where technology has made changes, which I'm sure you can understand. If you think about how we cook our food (gas oven to microwave oven to convection oven), it has changed. And some adjustments have to be made in order to use this new technology, so it is with doing laundry.

We now have high-efficiency washers and detergents. With this technology, much less detergent is needed because less water is used. A helpful test to determine if you are using too much detergent is to place small item. An example is a wash cloth from a load that has been washed but not yet dried in a bowl of hot water. If a white film develops on the top of the water in bowl, too much detergent is being used. Also oversudsing can occur, especially in houses with a water softener, if too much detergent is being used. This oversudsing can cause an overflow of suds and water, resulting in what appears to be the tub leaking.

I found their response a bit condescending. They acted like I came out of the stone age and didn't understand the latest technology. I wrote back and asked how did they expect a tub full of water to remove soap with a 10-second burst of agitation. The process of agitating the clothes is what removes the soap lodged in the cloth. Soaking it for 3 minutes isn't going to remove much of anything. My whites are all dingy looking. If I can't see a difference there, it certainly isn't getting the moderately dirty clothes clean. The truly dirty clothes washed on the super load didn't come clean at all. The ground in dirt in the knees of my grandson's pants didn't come out even after retreating.

I bought a GE Washer/Dryer set on March 10, 2008 thinking that it would last me at least 10-20 years based on what the sales representative presented. However, in July 2011 (only 2 1/2 years later) the washer went out. Conn's expressed that since I did not purchase the extended warranty, the only thing that they could do was to offer to send a repairman out at my expense at approximately $100 for a service fee. This is not inclusive of the actual repair cost. Needless to say, you should know what my answer was on a product that was purchased for a little less than $400. I am now out of a brand new washing machine, unable to purchase another one at this time and highly upset that the machine did not last for at least 10-20 years. The inside cover of the washer says, "service every 5 years". It didn't even last 3 years! Money wasted and I feel that it was a misrepresentation of product...a scam!

I transferred my personal washer and dryer to a rental property and purchased a new set of GE HE washer and dryer a little over a year ago. I do wash often, but I was told these were high-efficiency and I expected them to work like charm.

The washer will no longer drain, the clothes are left soaking wet, and during the last cycle, my laundry room was filled with smoke. Not sure if I should spend another penny buying a new GE motor or just buy a new washer. I now see threads of the same happening to many consumers. Needless to say, I'm extremely disappointed. Total waste of money.

I have had my washing machine for approximately three years and it has broken down twice. The model number is WHDRR41HG1WW and the serial number is TM920503G. I paid a lot of money for this machine, partly because it has a stainless steel basket inside. The first time it broke down, I had a GE service representative come and fix it. I don't think I should have to pay again for what could possibly be the same problem. It has stopped spinning the water out of it. Please just fix my washer. I cannot afford to have it fixed by anyone else. I am retired and I live on SS.

My washer only fills with water on the rinse cycle and rest for a period of time then spins the water out. After calling the store, where the washer was purchased, a serviceman came out and replaced the part which controls the timing on the cycle which we both thought to be improper timing.

After having the same experience over and over, I was finally told by one of the GE customer service people that my washer is in fact not suppose to agitate at all on the rinse cycle. Well, I am very unsatisfied that the washer which I paid $399.95, plus tax, does not actually rinse my clothes. This is not a washer that washes and rinses laundry! I am a very dissatisfied customer and I failed to read the fine print. I intended to purchase a machine that both wash and rinse my clothes.

I will never buy another General Electric product as long as I live and I will not recommend anyone to do so! I don't like wearing itchy clothes!

What a waste of my money!

I needed a new washer and dryer, and of course being from the old school, knew the GE was the best. I am a widow and on a fixed income with no other means of support. It took me about six months to save the money to first buy the washer one year and two months ago, then the dryer--both being about $450.

How could this happen that washer just stopped the wash cycle. It's a GE--nothing could be wrong. Well, I found out to fix it, it's going to be another $200--half the cost of the new one.

I guess I will have to do without it for a while to save to get it fixed. I am so disappointed with it. I would never believe a good GE would quit after only a short time. Next time, if I live that long, I will never buy a GE again. Thanks so much for the wonderful experience.

I bought a GE washer model number WPREG150K2WT and serial number is LT180196G back in July of 2010.

It is now August 2011 and I went to wash a load of laundry yesterday and it stopped at the end of the cycle and there was water still left in it. It will not drain out. I'm not sure what is wrong with it, I have only had it for a little over a year and I thought GE would be a good brand to buy but unfortunately, I did not buy the extended warranty and my year service was up a little over a month ago.

I was wondering should I contact Sears or is there anything that GE can do? I spent 560.99 on the washer that does not work after a little over a year.

The inner spring that holds the drum in place broke which sent the drum into several different directions. Due to this action the outer drum is now broken which is a repair of over four hundred dollars. I have been told by the repair man that these springs are built not to break. The washer is only five years old.

I am an electrical engineer. My GE washer motor is not working. It is a three phase 120V 60Hz, electronically protected motor made in China. I am of the opinion that the PWM circuit is faulty. I need a circuit diagram. Can you help me?

My builders model washing machine GE malfunctioned causing &17,000 of damage which I had to pay deductible of $2,000.Appliance Co Action ** from State farm POL TRANS ID **., Than again on May 8th my upstairs neighbor washing machine caused a flood that went into my condo-had to pay another $2,000. deductible. because in fl you are responsible even though it was my neighbors washing machine that caused the damage. He had the same problem with the Ge. Model # WCSE4160B1WW.

He said it could not be repaired.

The case manager said I could get a new washer. Then they did not call me back and when I called them, they said they had changed their mind and could only give me a discount. All because the authorized GE repairman had told them it could be repaired if they replaced everything but the shell(inner and outer tub and transmission) and that it would cost much more than a new washer. But they latched on to that phrase "could be repaired" and refused to budge. It took days of arguing and they did not care how much they kept me holding on the phone when I should have been working.

Bought a Profile dryer Brand new Now 5 months old. It's broken. Has no heat. But the BAD part is the way GE treats me. It was nearly impossible to find a person to tell: Auto service and website do NOT say if techs have Workers Comp, criminal background check, etc. I do NOT know who will show up in the 4 hours I must take off work. Technician has NOT phoned me yet (after 2 days waiting).

Will he charge me? (It is still under warranty, no? ) Just got an automated phone call from GE. I must find a secure place for my pet and move furniture and other items away from the dryer and he will be here in a few minutes!!!! Suppose I am alone and cannot lift that furniture by myself? Why did their recordings or website not say all this beforehand. Because GE does not care - It does nOT have to care. My next appliance will NOT be GE. .

GE Profile Washer WPRE8350HWT

I bought this washer in June 2009 at Home Depot St-Jerome, Qc. It's a noisy machine and depanding on the cycle it can take well over one hour per load. The transmission broked last week and the GE recommended serviceman charged me $ 65 to say it had to be replaced, that the part is guaranteed for 10 years but not the labor so I would have to pay him another $ 175 to have it repaired.

in normal use for a reasonable length of time, which may vary according to the price paid, the terms of the contract and the conditions of use (Section 38 of the Act).

Caution before buying this model.

We bought a GE Profile WPRE6150K2WT in August 2009. In less than two years, it has died. The cost to replace it is more than the cost to get a new one. Our laundry room has a musty smell. Our clothes are not as clean as they should be. We will never again own a GE appliance. I agree with other consumers that GE should stand by their product. However, I would not want another GE product. Well, I'm off to get a Maytag or Whirlpool.

I purchased a GE washer model: WPRE6150K2WT on August 2009. I only owned this washer, GE profile, for a year and 4 months. The washer no longer operates. Initially, the problem was the spinner, it would not spin. Within 2 days, the machine completely stopped working. I believe this is by far ridiculous considering I only owned this machine for a year and 4 months. The cost to repair by far outweighs the value. In addition, after reading reviews about this product, I have discovered there are tons of other customers who have had or who are having similar issues with this particular model. The location where I purchased this model, no longer carries the profile series because of the many issues. GE should stand by their products. In this situation, I feel they aren't.

I have a fairly new GE Profile front loading washing machine. I am noticing spots that appear to be "bleached out" looking areas on my towels and clothes. These items are fine when I put then in and spotted when I take them out.

GE Washer - top load, Hydro Wave, transmission failure: I had problems with the washer from the beginning. It ate clothes and often failed to rinse out the detergent even using the 2nd rinse option (I was never able to use any type of powder). After three years it stopped agitating. Mid-way through the fill cycle it begins to spin. My husband looked it up on the Internet and it is due to a defect in the transmission; it will short out if the lid is ever opened during the spin cycle. Apparently, GE has fixed the problem in subsequent models, but no recall has been issued. (Say it isn't so! )

We also read where one customer went back to Sam's Club with the same complaint. They looked the purchase up in their system and even though it was a year out of warranty Sam's gave them a replacement washer, no questions asked. Wow! So we went back to Lowe's where we purchased it and they apparently don't have a very up-to-date computer system as purchases are not retained after 6 months. We could probably dig up the receipt (misplaced it when we sent in the energy rebate) but based on Lowe's fat-chance attitude, it will be a waste of time (We even went armed with print-outs of this being a GE-known problem, along with the story from the happy Sam's customer. And they didn't care when we pointed out that we have purchased all of our appliances from them in the last several years, two of which were still in their system).

Moral of the story: Do not buy a GE Appliance and purchase all appliances from Sam's Club. We will be getting our membership shortly!

I wrote regarding a washer and dryer that I purchased new back in October 2010 and am very dissatisfied with their performance. The dryer already scorched my new comforter, $140, and clothes from the washer do not wring out thoroughly and there is soap and water at the bottom of the tub at least 75% of the time, requiring me to add another rinse cycle. Clothes have come out dirtier than when going in due to the fact that there is no center post (a new innovation) and clothes don't wash properly if they are not lined around the tub.

Oversized loads cannot be achieved due to the fact that they do not clean properly, even though this tub is larger than my old machine. Clothes come out of the washer with lint all over them, forcing me to use the dryer to try and remove the lint. So much for putting my clothes on the line to air dry. Going green now goes out the window.

All of my knit tops have little holes in the front of them. I separated my clothes to be sure nothing was catching on the knit tops, but still, brand new tops have holes just the same as the others. We received a recall on the machine and I decided to check on line about it and came across a complaint which was the same problem I am having. Now, I know that it's something within the washer and not something that I am doing wrong. Unfortunately, based on her complaint, it doesn't sound like GE is taking responsibility for this problem.

We purchased this washer in 2007 and from the start, it has given us problems. During the spin cycle, the machine violently shakes, creating a loud noise. We have done all of the things that GE requires to remedy the situation--put the machine on a pedestal, off a pedestal, on rubber reinforcement blocks, off rubber reinforcement blocks, verified shipping rod removed, and small-medium-large loads of normal laundry--but they all produced the same result. I am not financially in a position to replace this machine at this time so I have to live with it. I cannot believe that GE would put their name on a machine that seems to have a design flaw. I read many other similar complaints online, and even see that people have posted a demonstration of this madness on YouTube.

We purchased a frontload washer and dryer, and have had consistent problems with both. The bearing had to be replaced in the dryer after three years (and shredding many clothes) and the washer has never worked properly. It's large capacity, heavy-duty, but will only handle small loads. It takes forever to wash a single load because it stops mid-cycle and has to be restarted. It sometimes doesn't spin, and we frequently have to drain it manually.

We live in a rural area and have to take it to the appliance repair shop ourselves, and at this point we are so frustrated that it isn't worth it. On a previous visit, they were unable to pinpoint the problem. We also bought a GE dishwasher, and are disappointed with its performance as well. We are definitely doing our homework now as we plan our next purchase, but we won't even consider GE.

Has there been a recall on GE washers? The reason I am asking is because my washer is 5 years old and predicated on your (Consumer Affairs') info that it should last about ten years. Well, the Agitator came off? And even though my husband slipped it back on, it does not agitate. What now?

Well, we contacted the store owner where we made purchase and got an answer, "Not that we're aware of." No recalls. But we can call GE service.. Well it's like this, I had a Hotpoint in 1981 when I bought my first house. It had bad transmission in about 5 years. Get it fixed. Two years later, same thing. Seems to me that something is intrinsically wrong with the design in order for that to happen. Or, the attitude that if you don't pay top dollar in the short run, you will in the long run. Although my sister-in-law just bought a new washer, top of the line and she's not real thrilled either! I actually loved the performance of this washer, the most of any I have owned.

I called last week on Wednesday to complain that my GE Washer **** had a bad pump. I am a licensed electrician and a maintenance technician for a 330,000 square feet facility. I took the lines apart and made sure the unit was not clogged and that it had control voltage. The service department stated that they would have a 3rd party company Central Plains Appliance out for a service call on Friday from 8 am to 12 pm. I stayed home until 1 pm with a call to Central Plains and only got a voicemail.

I left to go shopping awaiting a call. I came home at 4:15 pm with no call from Central Plain Appliances. I called Central Plains and only got a call person saying that she did not know where the technician was and there was no manager/owner to help me. I called back to the GE Service Center stating that they are sorry and would reschedule the no show company. I escalated it to a supervisor and asked for a more reliable company. I was scheduled out to the following Tuesday afternoon, 12 pm to 5 pm wait time. The technician called and said he was on his way. When the technician that I thought was with A&E Appliance showed up, it was Central Plains Appliance. I called the GE Service Department again and stated that the wrong company came out and wanted to talk to the supervisor that I had talked with last week and gave them his name and employee number. I was told that they would send him an email. About 30 minutes later, A& E Service Department called and said that the technician will be out around 5 pm.

I called back GE and asked what was going on? They said that A&E was the correct company and to turn away Central Plains Appliance. A&E Technician called and showed up shortly there after. He had to get approval due to Central Plains' showing up. The technician did not have a pump with him and I would have to wait for the part and spent another half day off next week if the part shows up! This is the second time within 2 years. I have been dumped for a no show call from the technician.

Bought a GE front Loader washing machine. Doesn't fill with enough water to properly clean clothes. Doesn't save energy as wash cycles are over an hour long. Can't tell from one wash to another if spin cycle will work and it smells musty, my clothes smell musty, even my laundry room smells musty. Yes, the repairman and GE swear it is working okay.

I bought a product to replace a washer/dryer that were still working to save energy and water costs. That didn't happen.

GE should be fined so badly for it and should replace every single one of their washing machines for something that actually cleans clothes without destroying them. My husband and I have been trying to figure out whether the washer or dryer is ripping the clothes and staining them, not to mention not even cleaning them. Well, the problem is with both GE products, the washer and dryer.

The washer is putting black grease marks on the clothes and not even getting them completely wet during the wash. It's absolutely disgusting. They should not even be allowed to sell such an item. Yes, they will come hopefully and under warranty fix the grease problem. However, there is nothing they can do about the clothes not getting clean. The whole "high efficiency" idea of putting hardly any water in the machine and just banking on the idea that when it agitates it splashes water onto the clothes on top is absolutely infuriating to me.

It used to be when you made an appliance purchase you knew you were good for at least a decade. What has happened? It's higher costs and terrible quality! Needless to say, I will never purchase another GE appliance. My husband and I looked at the GE clothes dryers the other day while at Home Depot and could not believe they are still making the dryers the same way, with the cheap plastic and nothing smooth inside. Therefore, I can't even begin to think of how many people must be affected with ripped, damaged and stained clothes. I can't help but think that maybe there should be some type of class action lawsuit against GE for making such shoddy, cheap appliances.

Back in 9/22/08, we purchased a GE front loader washer and dryer with the pedestals which of course were extra. I called the place of purchase and they were wonderful. My trouble started when I called GE appliance for help. The model we purchased is WCVH6800JWW washer. I was not impressed with the washer or dryer but they were new and I needed them. While using the basked clean cycle, I went to check on the time it was taking that is when we had a basement full of water. Things that were stored in the basement were wet and destroyed.

We could hear the water coming from the bottom of the washer in the back. I called PSEG because I have a contract with them for several of my appliances. They came out and looked at it and said that a bolt from the motor mount came loose and caused the outer tubs to shift and now we have a crack in the tub. The water was just running out of the washer. PSEG stated that they would not cover the part or labor and advised me to contact GE that the washer was not that old and that this should not have happened. This is where I was very frustrated. I first called the 800 answer center and spoke to Andrea. I was told that I could pay for a GE service rep to come out and tell me what was wrong to the cost of $89.95 without tax, mind you. She told me that if it was considered, a manufacturer defect by the GE service rep that they would pay for parts and labor. If it was not considered a defect by the service rep then they would pay for the parts, I just had to pay for the labor.

I explained that the washer just turned two years old and the motor mount bolt came loose. She told me that it was not considered a manufacture defect according to GE. To me, it is a manufacturer problem. How was it something that I caused? She said they only give a one year service agreement with the purchase and the year was up. I agreed to have the GE service rep come out and I paid for him to tell me the same thing that PSEG told me, however the GE service man did not say anything about the motor mount bolt coming loose. Funny isn't it? I received a print out for the cost of the "replace outer tub" for $174.99 times 2 for a total of $349.98, which with tax comes to $374.48 total.

This washer is just a little over two years old. How am I responsible for a bolt coming loose from the motor in a covered area of the motor and on a pedestal? So I called again to the same 800 number and spoke to Joyce who also would not listen to the fact that the GE service man did not say anything about the bolt being replaced. She stated that he would fix that if it was broken. I told her that he didn't say anything so I am not going to assume that he is going to fix it and what happens if the tub cracks again? Apparently, the motor and tub are not stable. She said she would have the GE service man call me and explain why the slip that he printed out stated $174.99 twice on the receipt. I am very unhappy with the service. The GE service person came with a computer and only took off the back of the washer. The tech from PSEG took the back, top of the machine off and had already told me what was wrong.

I paid this GE service guy for nothing including that he never even mentioned the bolt on the motor coming loose! I will never purchase another GE appliance. They do not stand behind what they manufacture or sell and at a hefty price might I add for the front loaders. I should have stayed with Maytag instead of GE.

I also have a GE profile dishwasher that is good for nothing and a GE profile ref that is good for nothing. Any chance I get, I am going to let people know how horrible GE appliances are! I work for a very large company and have contact with many people and I will not be afraid to tell them what kind of service and runaround and how the company does not stand behind what they make for more than one year.

I am in the process of looking for a up right freezer and I can tell you even if GE was giving one away for free I would rather pay for any brand but GE. I hope people do check with Consumer Affairs before they buy. I learned a bitter and costly lesson. Bottom line, do not buy GE products!

After my Whirlpool Washer quit after 15 years of trouble free service, I went out and purchased a new Whirlpool washer dryer. They were delivered and hooked up. It would not stop filling on the first load tried. I called service. After two weeks, someone showed up and took it apart, breaking off tabs and denting and scratching it by using a large screwdriver. He could not get it to stop filling. He said this being a new model he was not sure. He came back two days later and said I needed a part ordered. I waited two weeks until the part came in. After installing it, it did the same thing over fill.

I went back to the store and said I paid for a washing machine. They gave me a replacement machine. After hooking it up, it did the same thing. Took that one back. There were five other returned machines sitting there with the same problem. I said I want a different brand. So they gave me a GE. This one worked but after a year, it started to clunk loud. They said looks like the main shaft/ shifter is broke. I mean it is just my wife and I and it gets used 3 times a month. It is now out of warranty and I look forward to a $300 to $400 repair bill. Find the people who designed and built the one which lasted me 15 trouble free years and hire them back.

I purchased washer/dryer 6 months ago. The dryer has squeaking problem. Technicians have been out 3 times now. First Visit: Technician Terry cannot identify the problem. He lubricated parts and notes that something is worn out (Worn out? I have only had the product for 6 months! ). Second Visit: Technician Mike cannot identify the problem. He asked me what the first technician did. I told him to check his records. I do not work for GE. He replaced the bearing. Within 30 minutes of his departure, the dryer started squeaking again.

I called the technician directly. He said schedule an appointment and specifically request him. He said that he would come back with every part imaginable and replace them all, because he was unable to narrow down where the issue was. Third Visit: Technician Mike arrived and did not have the parts. He said he would just have to come back another day. I have contacted GE Consumer Relations department and spoke/emailed Mia. She is polite and professional, but very lax about communication and has not been able to resolve the problem.

I purchased a new GE washing machine (model # WHDRR418G1WW, serial # SR127560G) from Home Depot. The washing machine never worked. The clothes always got dustier and dirtier. A GE repair man came and performed a diagnosis.

The motor was busted. It cost $75.00 for the visit and $275.00 to repair. I said, no thanks. I will buy a new washer but never will I buy a GE product again. I went in Home Depot on Tuesday, 9/14/2010. A customer was in there with the same complaint. But not only did she buy one with a broken motor, she had brought two. We were both upset and out of $500.00.

She even reported hers to the attorney general which I am about to do. Home Depot should discontinue selling GE products and refund their customers their hard earned money. Who is making this inferior washing machine? Why is Home Depot risking their reputation by still selling GE products?

We have a two-year-old GE front loading washing machine. I feel that we spent a little more on this appliance than I wanted but was certain I would get what I paid for--a quality washing machine that would last and clean my family's clothing very well.

Instead I have a sub-par machine that consistently "chews up" our clothing. We have now had several items of clothing completely ruined because, it seems, the material somehow gets caught on something inside the machine and causes the garment to literally shred to pieces. In addition, the machine doesn't wash very well, is extremely noisy (it sounds as if our house would lift off the ground if possible), and the cycles seem to take forever. The door doesn't stay clean for long and needs to be constantly scrubbed or else it gets a disgusting build-up caked around the rim. Often when I wash towels, although it claims to be a high-capacity washer, it can't handle the weight of the items and the load comes out completely soaked so I have to re-run the spin cycle, pray that nothing gets shredded in the process, and hope for it to drain a little better... and sometimes have to repeat this process more than once.

This is the worst washing machine I have ever owned!

This is an addendum to previous complaint dated 9/9/10. I just read some of the complaints on the GE washers and noticed that I had missed something on the original complaint, and think this is a biggie. The gasket on the inside of the washer door holds water underneath it. I have on numerous occasions noted black areas, most likely mold, and have cleaned the black off as much as possible with paper towels. I have noted that on occasion I will become very lightheaded while working in the laundry area. This especially was true in the winter months when the house is kept closed up.

Purchased GE front load washer model # WBVH5200J2WW. From day one the machine bounced all over the floor and sounds like a freight train rolling thru. It would not spin dry the load enough to put in dryer. Have to reset to drain and spin to get clothes as dry as possible. Repair/Service was called and could not find the problem, was told that the load was improper, by repair and GE, and that machine needed to be full. It does not matter what size load is in machine, it does not remedy the problem. After the warranty had ceased GE did not want to deal with the problem, kept telling me the load was improper.

Called GE today, number above, and they wanted to give me a discount on another GE washer, don't think so! Said they could not replace washer because warranty had ceased. I do not want another one of their washers after reading all of the complaints associated with them. 1. The extra use of electricity (having to reset to another spin cycle after each load), they are supposed to be energy efficient. 2. The physical strain associated with having to move the machine back in place after jumping all over the floor. 3. So far, the tile underneath the machine has not cracked but with the way this thing bounces all over, afraid it is just a matter of time.

Purchased a stackable GE washer and dryer in May 2010. This unit replaced a GE stackable that we had for 17 years and had no problems with. The new washer had a permanent press cycle which I normally used with my earlier washer. However, on this new machine it would drain after the wash cycle and then begin to fill up again before advancing to the rinse cycle. Drain again and then advance to the rinse cycle shown on the knob. Sometimes, the first rinse fill-up was complete; sometimes, it is only partially filled.

I called GE customer service to see if this cycle had a double rinse since no where in the owner's manual did it say that it did. According to the first, he had "no idea" if it did or didn't. This was after about 20 minutes with him on the phone and him implying that I didn't know what I was talking about. Since we are on a well/septic system, I am very conscious about water usage and did not want a second rinse.

I called GE again the next day to get a second person's opinion and this rep immediately said that the permanent press cycle or any cycle on this model did not have a second rinse cycle. She scheduled a service call. A repair person came and guaranteed that he fixed the problem, which was that the drain hose was not properly inserted causing the partial/second fills. After he left, I ran a load of clothes and the same problem occurred. A call to GE resulted in another service call a week later. Same service person. This time he talked with a more experienced repair person and found the schematic papers hidden behind a panel on the door, which the average consumer would not know about or know how to read. This diagram did indicate that there was in fact two rinse cycles on this machine. Now, why did the owner's manual not indicate that and why did the dial on the machine not indicate that?

I am very unhappy with this product. It was expensive and is very noisy. GE customer service is inefficient, insufficiently trained, and at times rude. This is my last GE product. Unfortunately, I'm stuck with this one since I can't afford to replace a new washer and dryer.

I have a GE washer that is only about 2 years old. Ever since I bought it there has been a leaking problem. I reported it to GE and they said that I must be leaving the top open. No way was I doing that. I am tired of my laundry room floor being wet. Last night was the last straw as now the carpet is wet. I open the front and there is an overflow pipe with no stopper on it, so the water just leaks all over. Why it only does it sometimes I don't know, but lately it has been every time the washer is used. Ruined carpet and linoleum.

I've been using GE appliances over 30 years--installed in homes I built over years. I'm very satisfied. Recently, in small new house about 2 years and washing machine needed repair. Man came and said a built-in fuse broke and cost me $195.00. That hurt as now on S.S. and if it was a fuse that could be seen and replaced could have done it myself. Unfair to have such a fuse, especially to someone 78 like myself. I'm disappointed in GE in this regard as never expected such a high bill for 10 minutes work for replacing a built-in fuse. Worker was very efficient and knew his business which I appreciated. Thanks for your consideration.

On 8/20/08, I had my GE profile washer put in my house (model # WPRE6100GWT). At first, I loved it. Then last year on 8/11/09, while it was under warranty, I had to have the speed sensors replaced. Now one year later, again the speed sensors are out. I paid to have someone come and look at it to see what the problem was. It is not under warranty. Now, they want me to pay the $120.98 to have the new one put on. They said that they would just pay for the part, not the labor. The part is $167.20. I feel I should not have to pay any money. The lady on the phone said that no one has had any trouble with this washer or the part. I asked her if next year when it goes out again, what I am going to do. She told me that she didn't see it going out. But they did offer to give me a warranty for 6 months after it is put on. Why not cover the labor charge and not give me the 6 months warranty? It is crazy from what I am reading on here. There are plenty of problems with this washer. To me, they do not care about the people who buy their stuff. Never again will I buy anything GE.

My GE Adora front load washer Model #WHDVH626FWW started making a lot of noise when spinning so I called the GE service people they charged $79.95 to come out the guy manual spun my drum and look at the plastic piece just inside the door and said my drum was bad and the plastic piece needed to be replaced. I asked him if he was going to take the back of the machine to look at it and he said no that cost more then a service call. He told me the total cost would be around $1200 and I might as well buy a new one. It is only 3 years old it was purchased 2/07. This seems like a common problem with this model. Why aren't they solving it? I will never buy another GE product. I can't afford to pay that much for the washer to get fixed an I don't have money to purchase even one at a cheaper price so I'm doing laundry by hand I can't afford to even go to a laundry mat. I just hope the dryer don't go.

We purchased this unit as new; however, problems #1 and #3 above clearly indicate that this is used and possibly a refurbished machine. Also, we ordered model WCRD2050JWC, not this one.

We have cancelled the credit card payment and are now disputing the receipt the merchandise we ordered.

Note: We were forced to buy this machine, at a slightly discounted price, as a result of your policy. This new machine is replacing a washer used for only one year of service where we had continual problems. We had GE service on site three times during the warranty period, but never identified and thus acknowledged as a problem by the technicians. We can only surmise the strict directions the technicians are under to avoid finding the true cause of a problem that might require replacing a defective machine.

We had constant complaints by our tenants using the machine with washes; for example, that it would stop half way and not continue. The problems continued after following all the recommendations, such as, using the correct soap and balancing the wash with the correct load; but over a long period of time, these suggestions proved to be a decoy to the real problem. We are now no better off with the new machine, if not in a worse situation with a machine that doesn't work at all.

It's no longer just an issue to get a properly functioning GE product. My wife has literally spent hours on the phone with GE Cares that include long waits. She has a record of her recent calls including names and phone extensions. Many times we did not receive the return calls that were promised (including supervisors). Perhaps the best and perhaps only way to get your attention and the proper service is in small claims court. The Denver City court house is just down the street where it will be much easier to see you in court, where we can publicly disclose that your service is just as poor as your products. As landlords, we are in a distressed situation where we have compensated our tenants in the hundreds of dollars for their severe inconvenience over a long period of time. Actually, it will be much easier to file a claim and see you in court than be jerked around."

We purchased a GE Profile Top Load Washer Model #WPRE on January 2007. The machine had to be serviced for multiple reasons: Bad motor, computer went out, new tub, shutting off intermittently. These problems went on for approximately 2 years. The GE service company also admitted they have had problems with these machines. So I made sure we purchased the extended warranty for two years. The warranty just expired on 7/15/10 and the machine broke again 7/22/10. I had an independent company come out to assess the machine and it is the motor again. GE will not work with us unless we pay another $79.95 for their service tech to come out nor will they replace the motor.

So we have basically spent $850.00 and barely got 3 years out of this machine. I can not find any information concerning a recall for this machine and would suggest they need one based on complaints I have read online. I would warn any consumer wishing to purchase a GE Profile series washer to beware.

Purchased a GE Profile washer in Jan 2009. Machine just started leaking water. Called for repair. Repair man said estimate of $302 because transmission and motor are bad and the machine is spinning while washer is washing? The machine is new. Come on, I had to pay $79.95 for him to tell me that.

We purchased a top load GE washer (model number WJRE5500G2WW; ser. RR128286G) in April 2009. On a few occasions, the washer would start to make a loud squealing noise and leak water. I spoke with a few different people at the store we purchased it at and was told to make sure that the washer was leveled and that we should check this to make sure before they called a service tech; otherwise, we would be charged a service call, even though the wash was under warranty. We leveled the machine on numerous occasions and thought this kind of solved the problem. Well, guess what? Now that the one year warranty has expired, the machine does not always spin out. We had a local service tech here.

He told us that the switch for the spinning cycle was badit was actually melted. He removed the switch and asked if I wanted one ordered. He said we really didn't need to because if we needed to stop the spin cycle, we could just push the stop button. He added that since the switch was of such poor quality, it would just burn out again. Well, it washed one load and now will not spin again. I will be calling him again to see what he can do to help us. But after reading everyone else's horror stories, I'm pretty sure we are going to end up having to purchase a new non GE washer. I have a bad back and I don't know how I am going to haul wet clothes back from the laundromat.

I have called GE service for repair my GE/hotpoint washer. Over the phone, the GE lady advice me the visit charge for a tech is $99.99 but there will be a coupon for $80 if we don't want to tech to repair. When the tech arrived, he told us there is no coupon and he have no idea about that either. So I call back the same number 1-800-GE-cares. They are telling me this time that the coupon is not covered in my region. But when I called the service, I have given them my zip code and phone number (which they always ask), and then they transfer me to GE customer relation with EXT 3656 at 4:40pm. The lady after putting me on hold and came back telling me there are no coupon for the washing machine, the only coupon they have is for microwave and only uses for if we want to buy new one. Now our washing machine still broke plus we spend additional $99.99+tax= $108.83.

My niece has been trying to get the washer repaired, several times. You brought her a new one and it was broken! She has health issues and small children so you are putting her at risk by not fixing her problem. If anything happens to her because of this stress. Her entire family is watching this play out.

I have a dryer purchased on 2007. When we dry clothes, they sometimes get caught and then they are all twisted up. It happens all the time with anything that has a string in it. The straw that broke the camel backs! Before, these have not been new items! However, last night my new Jones of New York $50.00 blouse got caught up in the dryer. It puts grease on the item and it is all twisted up. Now it is ruined. That should not be happening. I would say that this is different a recall item. I would appreciate a call from you people.

The Appliance Place said that they would do a service call. I do not think that I should have to pay for a service call. We have not nothing to cause this problem. I would appreciate some help. We have been buying appliance there for over 30 years.

I have had an ongoing problem with my washing machine. For the past month, GE has sent a technician to fix the problem. Now, after replacing many parts it worked for one week. I have been on the phone now 45 minutes and getting asked the same questions several times. The rep. gives me a repair service that is 200 miles away. After telling him that one particular company comes here and has for 10 years, he seemed puzzled. I am canceling my contract. Beyond annoyed and frustrated. Who needs this!

Me and my wife purchased a new set of GE washer and dryer. Also, my sister did the same. Within four weeks of having them at our house, we came home from work to find our house smelling like burnt rubber, and we had no idea what was going on. So we started searching and came to find out that a pair of pants caught fire in the washer. Yes, the washer melted them to the side. We freaked and called GE. They sent a repair man out to fix it. He cleaned it up and said it's my pants' material. I said, "What? You're joking, right?" So I called GE again and they argued with me saying it's my pants and it was bad material for the washer. Maybe someone can explain to me how a pair of pants can melt in a washer when they're wet.

Oh, well, we went on using it. Again, it happened. Again, we cleaned it ourselves. Well, now we find out there's a recall because people's houses have burned down due to the same issue. It's their junk washers, not my pants. Following that, my sister lost the seal ring. Wowee, did you ever have to spend five hours with fans and a shop vac sucking up water? And all they can say is, "You should have bought an extended warranty." All buyers out there, beware: GE is a bad idea for a washer.

I hope you can help me. I am a very dissatisfied customer of General Electric. I purchased a washer Model no. WJRE5500GOWW Serial no. HM902319G, in September of 2009. I have called GE since November of 2009 because this washer continues to leave my laundry drenched in water.

During one of these visits, an electrician advised me to wash less than 10 towels at a time; the machine is a "king capacity" model. I have a family of 5 and purchased this model in order to accommodate the size of my family. At the end of the cycle, the clothes are also left tangled and stuck in the mechanics of the washer. Several times, I have torn expensive sheets and clothing in order to release them from the washer.

I have owned several washing machines over the last 30 years; I have never seen anything like this machine. It is very frustrating because I have contacted the company over 20 times and continue to be given the run round. I have a case number with GE and I also sent a registered letter to the Consumers Relation Department at GE and never received a response. Thank you in advance.

Do not buy GE washing machines. After 1 year and 6 months, the washer stopped spinning. It has a broken motor and timer. We put lots of money into many different parts, and they still didn't work. We ended up trashing it and having to buy a new washer. Never again will I buy a GE product.

We got a GE front loading washer from Sears. The first one, they had to take back because they didn't take the shipping bars out of the washer. The second one, I hate it because when I wash my towels, the washer bounces a lot. I have to stop it and rearrange the towels and try again for it to spin without it bouncing. Sometimes, it takes two or three times to work. I will never get another GE. The model is WCVH6600HWW with serial number **

I sent an email to GE stating that the locking mechanism on their front load washer was in the locked position with the door in the open position. They replied to get a service repairman to replace the lock. I checked various websites and found out that there are many reports of this happening and that the lock needs to be replaced at $160 to replace plus labor. This is a GE defect and should be replaced at no charge from GE.

The clothes are very wet and frequently still have soap at the bottom of machine. We need to re-rinse and spin. I called company tech came out said I needed new hoses, which we bought, but the problem persists. Don't buy GE!

I have a 2000 washing machine that has sounded like a machine taking off like a plane (spinning loud) for about the last three years. Then it started to only agitate and not spin. I have had my own personal warranty and have called a technician out twice. This time in June, I was told that the machine needed a transmission part WH38X100002 for the Model WSSE4220 GE Prodigy. The cost is $60 for the visit and then $271.62 for labor and parts (covered under the Choice Warranty). I now was told to call GE, who could not come out for three weeks.

I called GE myself and found that the part was not covered under warranty, therefore, Choice Warranty agrees to pay a settlement cost of $222.64 (I lose my $60 already paid). I called GE back since their service visit is also $74.00 and asked how much they charge per hour for labor. They refused to give any kind of idea of cost. I am uncertain whether to go back to the Choice Warranty and ask them to complete my repair. What if GE diagnoses the problem at a more expensive cost? This is frustrating, especially since I have already paid a warranty fee for the entire year to have my house covered.

In April of 200, we bought GE Adora front loading washer and dryer for approximately $1,755.00. The washer Model # WHDVH626FWW has had several problems over the last 4 years requiring attention on my part. The drain pump failed within the first two months of service and had to be replaced. The gasket between the door and drum then separated and leaked water below the washer into the electrical about a year later. Recently, we noticed our clothing has not been smelling very clean therefore we purged the washer with vinegar and although this helped, the problem returned within a few months.

My son put laundry in recently resulting in the local Fire Company visiting my house because he thought the washer had caught fire. To top this off Medics had to check him out because the house was filled with smoke and my son had an asthma attack. We called GE and they offered to come out for an analysis of the problem for our cost of $85.00, in turn they would issue a coupon worth $80.00 only online. I decided to take a look at the problem myself and completely removed the drum from the washer, split and removed the inner drain basket finding the problem.

The drive shaft that attaches to the back of the inner drain basket had broken in 3 places. Further to this GE in their infinite wisdom had engineered the broken support from Cast Aluminum that will corrode and break when the back seal leaks detergent into this area of the drum. The inner basket, since it rotates had come in contact with the outer plastic front non rotating drum rubbing it's way to leakage. Cost to buy seal, bearings, inner basket with shaft and front drum? About $600.00 with shipping. Now the dryer Model# DHDVH526FOWW: so far I have had to replace the gas solenoid and the drum bearings twice since 2006.

What happened to expecting appliances to last 10 or 12 years? We have completely lost our faith in GE products and will not buy another GE product again.

Have had this washing machine only 3 years and the motor went out. Will never buy another GE appliance.

Repair for my front load washer. This all started on June 5th and today is June 25th. called for a service call June 5th for a noise in front load washer during spin cycle. Scheduled for 6/10. Took moring off work 6/10 only to be callecd to be bumped to 6/11. Repair main came on 6/11 only to be told he did not have parts. Ordered parts and they arrived 6/13. Called repair man as he said he may be able to get us in earlier, but we were scheduled for 6/16. Called repair man and unable to come any sooner than the 6th. Took day off work on 16th only to be called at 1230pm that repair man could not come, reschuled for 6/18.

Took the day off work only to find out need additional parts and a 2 man job. ordered parts which arrived 6/22 new repair date was 6/25. GE service called 6/23 to verify parts were received. 6/24 CG service called to confirm repair date of 6/25. took day off work 6/25 and no one came. Called GE service to be told that it was a 2 man job and was scheduled incorrectly internally. I have now been on and off phone with Consumer relations for 3 hours with no resolution other than we are scheduled for 6/30.

They cannot do the job today because they have no repair man or any sooner, yet we were bummped 3 times. I have now taken 4 days off work, and have to take another day off. Plus my third trip to laundromat at $25 each time. So i figure at this point they owe me 5 days pay to replace vacation days I have used and $75 in cost to do my laundry Thats over $1000! So as of today I have no working washer, and 3 boxes of parts still sitting in my home.

I purchased a new home 2 years ago with new GE appliances. The washer was just identified in a GE/CPSC recall as being a fire/shock hazard which required remedy from a GE technician. I called the Hotline and was directed to their website to schedule a 4 hour time block for a technician to repair the machine. I chose to remain on the line despite indications that it might be a long wait to speak with someone. A front line employee promptly picked up my call and verified all my information then sceduled me for a technician visit for the upcoming Thursday.

It was only Friday, which according to their "recommendation" meant a week of no laundry for a family of four (GE recommends disconnecting the machine from a power supply). I asked to speak to a supervisor and was put on hold. The same front line guy came back and tried to explain that the time delay was to ensure that the technicians had the needed parts in their possession. Not good enough. I asked to speak with a supervisor again and was transferred to Shawn who graciously patronized me with a date of the upcoming Tuesday. Wow, no laundry for five days instead of seven.

When I asked for someone today, Shawn rudely replied, "That's not gonna happen." and then tried to explain that she doesn't have the ability to open an opportunity for a technician to respond today. She must have forgotten that she just exercised her ability to move the schedule up two days. I mentioned that I read where the recall is in conjunction with the Consumer Product Safety Commission and was the CPSC aware of the hardship that they are putting on the consumer. Shawn quickly mentioned that all aspects of the recall were in conjunction with the CPSC and have received full approval from the CPSC.

I appealed to Shawn that I was home today and would need to take Tuesday afternoon off work so that they can fix the faulty washing machine and that in the mean time we will have to take our clothes to the coin-op laundry and her response was that there would be no reimbursment. I asked if she was in my shoes, how would she feel about GE's lack of responsibility and she responded by saying that she "would be perfectly fine with that". I think she is a liar with no moral responsibility- apparently a good "company girl". There have been no consequences yet as this has just begun to unfold. There will no doubt be damages in the future as I said, I have to take off work and cannot use the machine.

Had a GE washer that lasted for 5 years, then stopped spinning. GE said it wasn't worth repairing. So we bought a replacement in Nov 2009, and 7 months later, and under warranty, it crapped out -- same problem -- not spinning. GE service says this is a "common problem" with these units, and thus it takes about 10 days for the parts to come in. (I guess they have so many units failing, its hard to keep parts in stock!) GE customer service gives you a different story each time you call in for status. One time, they will expedite overnight the parts to you; next time, they've sent out the parts to the GE repair service. So who knows when it will be repaired! Recommendation is to steer clear of GE appliances -- the quality of their products is terrible, and their customer service even worse.

Purchased GE hi efficiency energy star colossal capacity washer (WPRE6150K) on 5/12. Delivered on 5/19, stopped spinning on 6/16. I felt good to participate in Mass Appliance Rebate program, going a bit greener and replacing an older non efficient machine. I am shocked, disgusted and livid that a brand new several hundred $$$ appliance does not last 30 days! The usage at home was well within the specs and recommendations set forth by the manufacturer. Customer support was kind enough, but not helpful. We will see what the technician brings to the sad saga.

I also have a GE washer that stays broken more then it stays in service. GE warrenty is paying for the repairs. But that's not the point. I need a washer that is dependable. I think We the people that bought a washer in good faith and have had to endure service call after service call should file a class action law suit againest GE. They have a faulty product, they know they do, but they keep selling it to the public using false advertisement.

My machine will not be a year old until Sept. Its out again. I am waiting on parts and the serviceman to have time to fix it. GE servicemen are very busy people. I am going to let them fix this piece of CRAP one more time. I have had to spend more time in the laundrymat the last 9 month then I have in 25 years. Not that the people at GE care but I promise that I am never going to buy anything from GE again. Not even light bulbs. And if I can prevent anyone else from making the same mistake I did I will.

I have one of the GE front loading washers that was recalled. At first I couldn't figure out why my laundry smelled funky. Then I realized the water recycles through the trap and it was picking up the smell from nails and stuff that was stuck in there.

Then we tried to wash a blanket and the thing started shaking violently and moved about a foot. I thought someone was trying to break in the back door and I actually went and got my shotgun.

The thing is...the laundry never does seem totally clean like with my old Maytag.

I purchased a Ge Frontloader Washing Machine from them. I had them come out to exam a leak that occured from under the unit twice. The Final answer that was given to me from their service tech was that I was using the wrong type of detergent and that was why it had been leaking. I was not satisfied with their determination and called Apliance Smart back and asked to speak with their manager and continuosly got into a run around argument with him. He said there was nothing he could do. After getting no where and having a washing machine that randomly leaked, I gave up. Now, the entire wash load cycle leaks out everytime and also leaks onto the electrical circuit board inside the machine. This machine had been nothing but trouble from the beginning and the least they could do is give me a new part for free of cost to resolve the issue like they should have initially. The replacement part is the door gasget which ranges from $117-$170. I'm not even asking they install it but only the replacement part.

Saturday, 5/22 washing machine stops spinning during a cycle. Try several times to turn off machine, unplug machine, restart. Doesn't work. Call GE, schedule service appt under 1st year Warranty Center

5/26 GE Repairman sees the machine and says "I've been fixing these machines for years and can't figure out what's wrong." He orders 5 parts including; pressure switch, air chamber, powerboard, inverter- I don't know what the other part is.

6/2 get a call from GE Factory Parts that one of the parts is on back order, due to arrive to GE 6/4 and they will fed ex out that day, due to arrive to my home by 6/8. Woman in Factory Parts explains GE does not reimburse for any laundry I have to do but maybe I should call customer service (!).

No part arrives, I call GE on 6/10 and talk to Mary in customer service x5254- we talk for nearly 40 minutes- I explain I'm now on week 3 no washing machine, give her my model # and serial # of my machine. She gives apologies for GE- says her department is here to fight for consumers. Says she has created a case # for the problem case # 109380072. Says she will call me back on Friday 6/11 with info on the delayed part.

No call 6/11- my family of 4 laundry is piling up from baseball games, etc.

Monday 6/14 I call Mary 6/14 8 am leave a message. She returns my call and leaves me a message on my mobile (I'm in a training class). She, amazingly, refers to my case # and tells me my machine is from 1997 and that "it seems to have really hung in there." She says that the best she can do is offer me a discount on a new machine and refers me to the GE website to look for a model. HUH?????? I call Mary back and her system has picked up an OLD GE washer model # in her system, not the new model # and serial # I gave her the week before. They have a new system and she is terribly sorry. I explain I have already spent $60 in laundromat plus another $108 to drop off laundry and have it done- so far $168 spent. Mary does get a $90 check sent out to me- sorry GE will allow $30 a week for laundry. So I'm out $78.

6/14 Mary tells me that the soonest my part can be shipped (from Asia) to GE is 6/24 (no guarantee, she says) and they will get to me as soon as they have it. I say this is all completely unacceptable and GE must fix the situation. To look at minimum 6 weeks no washing machine for a GE Profile machine is egregious and GE should be embarrassed at this service level. I request a new machine asap. She hangs up to check on it and calls me back that afternoon promising a new machine.

6/16 Mary calls back with bad news. GE doesn't have any of our Profile washers in stock and they won't be produced in Asia til earliest 7/15- no guarantee. Delivery to me is then minimum 3 weeks from that- so we are looking at first week of August! 11 weeks no washing machine! And this is GE's best washing machine? She tells me I can go to the GE site and pick another machine that may be in stock but won't match my machine.

Can you believe this?????

I think GE is having more problems with this unit than they want you to believe. They are making a bad product design and won't do anything until some one gets killed. The washer shakes horribly in the spin cycle and it eas that way since it was new. We even had people come in to level unit twice. The model number is WCVH6260WW. We have been without a washer for 10 days now and have had to go to a laundry mat. The washer was around $800 new. I would expect it to last more than 2 years. And of course GE has a 1 year warranty. Thank You

Well as I sit here and wait for a repairmen to fix my recalled front loading washer I would probably feel better if I knew ther were coming to get this piece of junk out of my house. I am sure that my back problems stem from the redistributing of my laundry trying to get it from being off balance. Does not matter how you load this machine even by there instructions it still gets off balance. Did I mention piece of crap. And of course we were so sold encouraged our daughter to get the same washer. Sorry mine did not self destruct before the recall. Pretty sure the design must have come from an off balance inventor. Truly the biggest screw up we have ever made in purchasing this washer!!!! Think it would be easier to wash clothes by hand.

My GE Front loader model WBVH6240FWW that we purchased at Lowes is putting holes in our clothes. I have run my hand over & over the entire drum looking for something sharp. There is nothing. I am doing small loads on hand wash cycle using little liquid detergent & no bleach yet each load something gets ruined. In the last 4 months at least 12 items have been destroyed. Tonight my brand new shirt now has a hole. I am so fed up! At least $400.00 worth of clothing has been ruined.

Purchased a GE washer model#WBSR3140G1WW on 6/25/08 for $375.00+, within 1 month the washer would not spin out the clothes. I went back to Kirkish and after a long conversation he agreed to replace it with a new washer of the same. With in 8 months the same thing happened with the second washer. The repairman from Kirkish's came out and replaced a part on the washer but also stated he had to do the same on a bunch of this particular washer, he said he thinks they got a "bad batch".

With in a few months the same thing happened again, I called GE this time and they paid for the part, but I had to pay for labor. Well guess what....it happened again the other day. I called GE again and this time I talked to a very nice young man Tyler, he said GE would take care of everything. Hopefully this is the last time.

In trying to exchange for an actual machine that washes and rinses the first time through (not even return for my $500+ buckaroos) a new GE top-loading energy/water efficient washer (due to having to wash & rinse loads twice in order to get them clean - NOT an energy efficient model at all!), I was told the machine performs as described. I was also told I had "buyer's remorse" - as, apparently expecting a machine newer than my 18 year old machine it was replacing to at least perform efficiently the first time a load is washed and rinsed (not needing a repeat performance of either cycle.)

Lint is left on dark loads which doesn't come off even in the dryer. This leads one to believe the lint is not rinsed off in the rinse load. A repairman stated I should "rinse twice" - defeating the energy efficient quote. He also said my machine doesn't wash as well, because it doesn't "beat up the clothes" like the old ones or agitator style. But if I'm washing each load twice - and rinsing them twice - they are getting double the action and not saving any energy, or water, correct???

I was told by GE Consumer Relations that the machine performs as stated: but it doesn't, if one has to repeat wash/rinse --- the point, is GE isn't backing what IT says it sold me: a washing machine that washes with energy and water savings if I have to rewash/re-rinse...

My washer is a year and a half old. It began leaking water each time I used it. The leak became so bad that the water ran through my laundry room wall to the outside of my house. After two weeks with no washer, one of the parts needed to repair my washer arrived from GE damaged. Two weeks after that, it is now on back order. The total time without my washer will be at a minumum seven weeks. The insurance company that contracts with GE said they would replace the washer if it was cost effective. They have now decided that a part can be found and I will just have to wait. The cost of the part that is on back order is over $400. The washer cost less than $500 new. Does this make sense.

My clothes washer is only 6 months old. The motor burned up due to faulty computer chip on control panel, according to the repairman. The parts were replaced. As soon as he left, I started a load of laundry. Needless to say, my clothes are still sitting in water. I have been without a washer for three weeks now. What if anything can be done about this company selling junk? When I say company, I mean GE and Lowe's.

We bought a washer/dryer front load for $1500 from the GE website. Within the first 15 days, the rubber in the dryer burnt. We demanded to have the unit replaced, but they say they won't as it is past 7 days already. Is that a joke? We are talking about a dryer. They won't provide any compensation for the pain it caused us. All they can offer is another 3 months of repair warranty. Therefore, they know it's bad and it will go bad.

The customer relation is bad. We will make sure to spread the word not to buy GE or from GE ever again. We've been doing our laundry at our friends' house and in coin laundry place for over 15 days already. We had to take days off as the service technicians do not show up on weekends. Never buy a GE again.

This is my second complaint on this machine, model number WHDRR418GOWW. First time this happened was in October 2009 when the machine was less than two years old. A technician came out and replaced the transmission then. Now April 5, 2010, the same thing has happened again. The machine had a loud noise when it went into spin and then stopped. When I looked in the machine, it appears that something has broken and the tub is off center. Also, I noticed water was on the floor of my laundry room.

I removed the wet clothes with a bucket and placed in the bathtub. I pulled the machine out and mopped up all the water, which was two buckets. I then continued to remove the water from the inside of the machine. I took the wet clothes and the remaining loads that needed to be laundered and drove 20 miles to find a laundromat. I washed the clothes and then drove home. I think I have been sold a lemon!

I will spend hundreds of dollars repairing and replacing faulty parts after paying nearly 1K for the dryer.

Bought a new washing machine on 4/6/09. Inside of the 9 months, it needed a new motor and transmission. Service guy told me that my model breaks all the time and I should seriously consider the yearly $60 service contract going forward. So over the next 10 years (which should be the typical life of a good washer), I will spend more on service contracts than what I paid for the washer and endure countless service appointments like the one today, where the service guy left water on the floor, used a whole roll of paper towels, left two boxes of trash in my house and a muddy, dirty floor.

The consequence is that I will either need to spend $60/year going forward or endure countless $280 repair calls or have to buy a new washer in a few months to replace my washer that hasn't even celebrated it's first anniversary!

I hold a valid extended warranty on my G.E washer, but it seems after a long 8 months of weekly repair calls and continuous replacement parts, my machine still doesn't work! I've had repairman service, my washer over and over and replace parts even twice, but still cannot get my machine to function properly. I wish I had never purchased this warranty because all it has caused me is lose of time and wages but no working machine as of 8 months later. G.E will never get another hard earned dollar from me, my family, friends and I will make sure I stress to anyone they are not worth it.

My washer, no matter what cycle I use on it, will not complete its drain and spin cycle due to an error reading "laundry out of balance trying to rebalance" but it just keeps recycling (which means it fills with water and generates the cycle to begin all over again). In conclusion, the machine can have a few articles of clothing in it or a regular wash amount and it still reads the unbalanced error, which at the end causes the machine to power down after not being able to complete its cycle. I have been using public services to wash my laundry, lost days out of work waiting for service and thats goes with serviceman that never shown up for service calls.

I purchased the GE Profile dryer model # DPSB620EC4WW on 3/17/2006, so the dryer is just 4 years old. At the end of February, I called for service because the dryer isn't heating. This dryer needs a new control board which I have been told is over $618.00 more than the price of the dryer originally. I am outraged that products that are supposedly built for heavy duty and long term use are being so shoddily built and prohibitively expensive to repair. Obviously, I am going to buy a new dryer-one without any electronics and definitely not a GE product.

Do not buy these! I purchased the washer (WPDH8800) and dryer (DPVH880) as well as the Smart Dispense pedestals (Model SPBD880). I have been extremely dissatisfied. After a few weeks of washing, our clothes did not smell clean, so I called GE. They sent someone out and he said that the person who installed it (Sears GE delivery) set it up wrong. (He did not connect the hoses correctly, so no soap was getting to the clothes). He fixed that and several weeks later, we still had bad smelling clothes. They just were not fresh or soft.

So back out another GE guy came, and he said it has do to with the drain hose not properly installed and that too much water was being drained out! After several loads,there was still no improvement! I have been told by a GE service man that this is just the way these machines are, due to the fact that they use so little water, they do not get the clothes thoroughly cleaned! Now, I am having problems with the dryer. It is supposed to receive its information from the washer through the USB hook up. It does, but after it has been on for about 2 minutes, it shuts off, leaving me with wet clothes. GE service man said it's the Sensor Dry Level and it will cost $200 parts and labor to fix.

I have to run each cycle on a timed cycle now. Another problem is that many times the washer runs through a cycle and levels me with sopping wet clothes, I have to re-run it on a drain and spin cycle a few times to get all the water out of it. After all the money I spent on these new GE innovations, they are not working correctly, not cleaning efficiently and their GE Service men do not know how to properly hook them up or fix them right the first time. I'm done with any GE Product. I will never buy GE again!

I was in the market for a new dryer to replace my 12 1/2 year old Kenmore. After consulting Consumer Reports, and doing a lot of research, I went with GE Profile because overall these particular models got good ratings. Also, I have Profile appliances in my kitchen and have been very happy thus far with their performance. I decided to purchase the matching washer since there was $150 in rebates being offered, and it was only a matter of time before the washer went too.

I, at first, was going to purchase the washer that was not Energy Star rated, but was the exact same washer in every other way. However, I decided to go with the GE WPRE6150HWT and paid about $80 more for the Energy Star rating, thinking that I would be saving electricity and water. What a joke! The first day I had it, I realized that it didn't hold nearly as many clothes as my Kenmore, and the water level, even on "super load" didn't fill up enough to even cover the clothes. Consulting the manual, I loaded the clothes exactly as the manual said I should and the clothes didn't even get wet at the top! I thought there was something wrong with it, so I called the place where I purchased it and they set up an appointment for a GE repair person to come look at it

The repair person did, and he determined that the fill switch was faulty. He also believed that there wasn't enough water going in for a full load. We both consulted the owner's manual, which specifically states that the water level should be above the clothes, and to load the clothes to the top holes in the basket. The water, however, was maxing out way below that, leaving 4 rows of holes showing from the top. He ordered a new switch and a week later he replaced it. Same thing happened. He measured it and there was 13 1/2" of water in the basket at "super". He said that the specs call for 14" of water. He said that he too agreed that it didn't appear to have enough water.

He called GE and spoke to someone else who said that this is the way it's supposed to be. Now, supposedly, I have no other recourse, even though my manual is contradictory to what is happening. I still believe that the washer is faulty. If it isn't, and this is what they tout as "High Efficiency," it's a pure scam. Now, because this new washer doesn't hold nearly the amount of clothes as my Kenmore, and doesn't fill up all the way, I just have to do extra loads of laundry. As a result, I am using more electricity and at least the same amount of water if not more in the long run. What a joke this has turned out to be.

Since this washing machine was delivered on 1-3-09, and I wrote the first review about the washer not filling completely, the washer hasn't drained completely on several occasions. As many others have written, I too am experiencing soap and water remaining in the bottom of the tub at the end of the cycle. This has definitely gotten worse over the past several months that I have owned the washer. I spend so much time running up and down stairs to reset and wait for extra spin and drain cycles and extra rinse cycles. Doing laundry should not be this much of a hands-on activity!

On average, I need to reset the washer at least two times using the spin and drain cycle or quick rinse cycle (depending on how much soap is left); This is in addition to the extended spin cycle which I am constantly forced to leave on. What prompted me to write this second review is that the problems have continued and GE refuses to accept any responsibility for the problems. I have just come from my basement to take my one blanket from the washer to put it into the dryer. It is still dripping wet and covered in soap, even though I used half the amount of soap as recommended and used the extended spin cycle (which, again, I am forced to leave on all the time).

I have called the appliance store that I purchased the washer and dryer from, and although they have tried to be somewhat helpful, I have been told that I am basically left to fight with GE because they came out and serviced it the first time, and now they can't get involved. I have had GE at my home 3 times and am waiting for them to come for a 4th. This means that I will have missed work 4 times for a washing machine that is 2 months old! The GE repairman has flat out refused to take the machine back and said to me "there is no such thing as a lemon!".

Now, the latest scam by GE is to replace the pump, but not the one that pumps out the water, the main pump, whatever that is, and the electronic circuit board to see if this solves the problem. The parts sit in my living room as I write this, waiting to be installed, having been shipped directly to my home after being ordered by the repairman last week. I find this idea of replacing brand new parts to be totally ridiculous, since GE is aware that many people are having the same trouble with this washer. However, I have been told that this is the only recourse that I have. The last time the repairman came, I did a load of washing just prior to his arrival, which consisted of one regular size blanket and two bath towels-that's it.

I actually showed him the inch and a half of water and the remaining soap in the tub. He tried to tell me I was using the wrong soap-until I showed him the Tide HE (specifically that one that doesn't say "for front loaders") and showed him that I used 1/4 of the recommended amount. I blew that excuse out of the water (no pun intended). He then reset the washer to the 6-minute spin and drain cycle. When it finished and there was less water in the bottom of the tub (although it wasn't completely dry), he replied, "It's working fine now." I told him that I did not think that it should take 3 spin cycles for most, but not all, of the water and soap to drain. He then stated, "Well, what can I do? I can't fix something that's working fine."

I told him that it wasn't working fine and he told me that was just my opinion. Then he told me that I really shouldn't be washing blankets and comforters saying, "Washing machines really don't like those things!", I told him that my old washing machine handled these just fine, and as a matter of fact, handled much more in one load than this washer does. He then had the audacity to tell me that it appears that the washer just isn't suiting my needs! I told him that if washing blankets, comforters, bath towels, work pants and shirts and socks and underwear is what he considers suiting my needs, I guess it isn't and all the more reason for GE to take it back.

I told him that something is definitely not right when 100% cotton sport socks remain soaking wet when washed only with other socks and underwear. He just shrugged his shoulders and said, "They tell me there's nothing wrong with the machine, but I agree that it should be filling more. They keep changing the rules and the specs on these things and I just have to go by what they tell me." I just stood there flabbergasted at what I was hearing! I then asked him for the phone number so that I could speak to whoever "they" are. He refused to give me any telephone numbers, saying, "I will call them when we are ready to cross that bridge." I told him I was ready to cross it now, and he said, "No, we have to replace all the parts first."

Then I asked him to give me a receipt for his visit and he refused. When I told him that I wanted a receipt to prove he had been here, since he told me that GE wouldn't even consider taking the washer back until at least 4-5 visits and this was visit no. 3, he stated ,"Oh, this visit doesn't count because I didn't do anything. I only ordered parts." I told him that this was just unbelievable. He then told me, "Listen, I can order the parts and replace them or I can leave your house right now and not do anything else. But if I don't replace the parts, that's it! You own it the way it is."

I am so angry about the time, energy and money that I have wasted since this washer was delivered on January 3rd. I have missed 3 days of work (soon to be 4) and have been held hostage by this company and their (lack of) customer service so far. So many people are having the same problems, and obviously GE knows that this is a design flaw and they just don't care. Maybe it's time for a class action lawsuit? I have essentially thrown away $526.96 plus 7% tax. (You can do the math because I have to go downstairs and see if I have to do another spin and drain cycle, be right back...)

Okay, I'm back. It didn't spin out enough yet, still too much water to be able to put it in the dryer (good thing I got the stainless steel drum in the dryer!). By the way, don't bother buying the companion dryer either, my work uniforms come out all wrinkled even though I use the "easy care" setting on medium heat. (My old dryer did them perfect-no wrinkles at all. I wish now I had invested the money to get the old one repaired). I'm not sure if that's a result of the crappy washing machine or if it's the dryer itself. I have a kitchen full of GE Profile appliances, but I can guarantee I will never purchase anything from this company again!

Since these 2 reviews were written, the repairman even said that the machine was faulty. He contacted customer service and gave his blessing on the theory that the machine could not be fixed. After 5 calls to GE customer service, Mrs. R. offered me a replacement washer. I told her I wanted a full refund. She refused and offered a new washer, same model. I told her no because it was obvious by all of the consumer complaints that the line was faulty. She told me I could choose another model of equal or lesser value with no refund for a lesser value. I did research online and found that most GE washers were experiencing the same issues.

I insisted on getting my money back. She said "no" and then offered the WPRE8150KWT (more expensive), I checked out reviews on them and found they too were having the same problems. I said "no" and again insisted on getting my money back. She said she wasn't authorized to do that, and I asked her to put me in touch with someone who is. She then put me through to her supervisor Alex P. He was rude, condescending and at one point told me that I was getting overly excited about the situation. He was very sexist and treated me as if I was just an overly dramatic housewife. I was so frustrated and insulted at how he was treating me that I put my husband on the telephone, saying to him that he obviously didn't believe "the little woman" and maybe he would believe my husband since he is male.

My husband then told Alex the exact same information and advised him that I had missed several days of work trying to get this brand new machine fixed. He refused to refund the money and made the same offer to my husband. My husband made it clear to him that we do not want another GE washer, only to have the same problems with the replacement. As of this date, I still have the washer, nothing has been done by GE or Wickford Appliance, where I purchased it, except for GE to send advertisements in the mail trying to get us to purchase an extended warranty on the machine (yeah, right...still trying to soak us for more money). I have a washing machine that does not spin, drain or clean- in addition, it leaks all over the basement floor.

I have still photos with audio narration of the water all over the basement floor, the clothes still in the washer covered with soap and still soaking wet after 3 spin cycles. I have missed many days of work waiting for GE repair to show up and fix the problem, but it never got done. I am simply amazed at the amount of complaints about this machine and others like it on Epinions, Yahoo Shopping, etc. and no one has taken up a class action lawsuit on this yet. It would be a hands-down winner for the attorney who chooses to take it on and there would be many grateful consumers if someone chose to challenge GE. I am simply waiting for the piece of junk to break again, now that it is out of warranty, and I will be forced to write off almost $600 of my hard earned money to go buy a new washer, because I refuse to sink another penny into this machine.

The consequences are that I am extremely frustrated that GE is getting away with taking such advantage of consumers with absolutely no consequences, I am out at least 5 days of vacation at work, I will also be out almost $600 when I have to go buy a new machine in the near future. Hopefully, I won't have damage to my belongings in the basement when it leaks all over the floor the next time. Please, I am asking that someone hold this company responsible for all of the frustration and anger that they have caused so many people. This is just not right what they are doing. GE should not be allowed to sell this washing machine any longer, knowing how many problems people are having with it. I would like to be included in the litigation if an attorney decides to take on this case. Thank you for taking the time to read my complaint.

My GE washing machine (Model # WJRR4170GIWW) died after two years. I had a repairman come out and he told me that the motor had died. Of course, the warranty has expired but still, I am appalled that I am going to have to buy a new machine so soon. I only use it once a week and do perhaps three to four loads. So why would it cease to function? Are they built to last the minimum period of time? Is it poor workmanship or is GE just the worst appliance company in America? I have to buy a new washing machine and you know it won't be another GE.

I purchased the GE Profile Energy start 4.2 4.2 IEC Cu. Ft. Colossal Capacity Front Load Washer with Steam with smart dispenser on March 10th 2009 WPDH8900JMV and DPVH890EJMV - it does not wash and rinse the cloth properly and the rinse does not work and the steams clean on both does not work, the dryer is not working and GE has been coming out for the first two-week since I purchased them and to this date, they have been coming out, they pull apart the dryer and put it back together and they keep on changing the parts.

I have asked over and over again for them to change them and they refused to do so, even Home Depot got on the phone with them for the first two weeks, for about a month and half trying to get them to change them and they still refused, so I'm asking for some help with this matter. Now, I have to keep taking my clothes to the laundromat to wash them when we just spend $3923.07 to replace the washer and dryer for new one and now, we have nothing and out of $3923.07.

GE frontload washer purchased November 2007. The machine shakes violently, and recently, I've noticed clothing that is torn and frayed. I have noticed many comments about the identical issues with GE frontloaders. This is not a coincidence, but a clear pattern of poor quality. Do no buy GE products. The only solution is to buy a new washer as these units are not fixable or worth fixing.

My GE washer had people out to service it three times in the first year. Shortly after the warranty expired, it died yet again. I tried calling GE to ask about any lemon law or policy but I could never get a human voice from the touch tone merry-go-round.

I could only use two cycles of all the settings because the others would leave the clothes wet. It finally died completely after one additional year. I tried to explain why I was so frustrated but to my surprise GE had no record of any service calls during the warranty period so they could not help me. It will be a cold day in hell before any GE appliance of any size finds its way into my home. I also plan to add the link to consumer complaints to my email signature to spread the word to anyone who will listen how terrible GE is.

I purchased GE Washer Model WCVH6600HGG in April 2008. I have had ongoing problems related to balancing when washing. The washer bangs and walks and will not spin clothes dry. GE Service has made repeated calls and just indicates that you must redistribute clothes. I've tried that many times and I'm extremely dissatisfied with this product. I've spent over $10,000 on GE appliances during our remodel project and I am getting zero satisfaction from GE. The washer even started smoking due to the unbalanced load. I have read similar stories on this product and I believe GE should recall this defective product. How can we consumer's make this happen?

I cannot wash clothes without constantly watching the washer. I am afraid the washer will ruin the wall and cabinets due to its banging and walking. Smoke was enough to set off smoke alarm. I must not take all bedding to the laundry mat as GE washer cannot perform this wash cycle without going out of balance.

After 25 years of good service from my previous GE washing machine, I purchased another one (model #WWSE5240G2WW), thinking I would be as satisfied. Wrong!

The motor and mode shifter needed replacement within the first nine months. Fortunately, they were covered under warranty but I had to fight to get an extended warranty from GE longer than the original one year. The information that came with the machine is inadequate and doesn't answer questions re: operation or specific "how to". I already know how to sort my clothes.

Trying to speak to a person at the GE consumer line is impossible unless you want to set up a repair appointment. I'm sure they make many of those and those are automated. I found out today, another service call for banging noises when in Pause, that the motor that was installed in 9/09 will compensate for opening the lid when in operation. That was a big problem with this washer but they are very reluctant to give you this info. The repairman wouldn't answer me when I asked how many service calls/new motors under warranty he has replaced. Their standard reply is that they only repair those that breakdown and don't have a figure.

The literature says to "open the lid or press pause" to pause the cycle. The repairman says that should never be done because it damages the motor. The new manuals have been rewritten and those instructions taken out.

They have an inferior product and are not informing customers of the difficulties that have occurred. Never again will I buy a GE product and I will not buy an extended warranty. I'd rather spend my money on a different brand washer when this one fails than to repair this lemon. I expect that to be quite soon after reading all the complaints. I just hope it's something other than a flooded laundry room. If you haven't purchased one of these inferior pieces of junk yet, don't even think about it. Wish I had read this site before we bought one!

I purchased my GE dryer, model dwsr483eg3ww in '09 of 2007. The other day the start switch shorted out almost causing a fire.

Our dryer is only 3 years old and the drum flared and is causing problems. The warranty manual says it is covered to replace the drum. GE tells me I got the wrong manual and it is not covered. Funny, the model number is on the cover! I will never buy GE again.

I bought my washer WCVH66HWW, front loading on 09/07. Lack of access to drain filter causes machine to stop working, stop spins and clean cloths! It has poor quality door boot seal which tears itself apart, causing water to drip on electronics below, this is bad, and puts tears in all of your delicate clothing which is bad too! The cost of repairs exceeds the cost of machine and damage to clothing were not repairable. It causes friction with family; they think that I'm destroying their clothes and making them smell bad!

GE doesn't cover any costs and Sears doesn't stand behind it and I'm angry!

I have always bought GE appliances. I have a GE washer and dryer about 4yrs old. The dryer drum has ripped the steel where you load your clothes; the clothes are getting stuck and are putting holes in them. My husband has become disabled and I cannot afford another one. Ithink your appliances should last longer.

I purchased a new condo and moved in on 9/25/08. The condo had all new GE appliances. My washing machine model #WCSR4170G1WW, Serial #FR124966G, stopped draining and spinning the clothes. I called out a reputable repairman this weekend and they said it would cost $345 to replace the drive motor! The unit is only 17 months old! I called 800GECARES. What a joke. They said, the unit only had a one year warranty and that they could send somebody out to look at it. I didn't need someone else to "look at it" as I already paid an independent company $50 to tell me what the problem was. I have emailed the company on their website and am waiting a reply. I am extremely concerned that all of my GE appliances will have this track record and GE will not back their products. It is shameful that a new appliance would fail completely after only 17 months of use.

I have always had a "used" washing machine and have never had to have them repaired. I am now faced, as a single mother, in having to replace a basically new washing machine! I will never purchase another GE product based on this track record. Pathetic.

It seems GE has decided to send these defective models to Central America. As I speak now, I have a flood in the laundry room due to a defective transmission on a washer that is less than 3 years old. Of course parts aren't available here. Thanks, GE, for sending your lemons abroad. Heaven forbid you shouldn't profit by this shoddy workmanship somehow! This unit is a vacation rental, and this has resulted in disastrous stays for our guests, and we are now out of pocket one very expensive heavy-duty washing machine.

We purchased a new GE Profile front load washer on April 9, 2009. My wife has to re-spin sometimes 3 out of 5 loads. GE Service was out several months ago, they said it was within specs, etc. and could do nothing! It is worse now and GE said they would come out again, but if they still found within specs they still could not help us and that spin item would no longer be covered under their warranty. If they do not fix it, we are going to display it in front of our home with busy traffic with a big sign that it is a terrible product, is defective and GE told us to pound salt.

I bought a GE washer and dryer from Home Depot in August 2007, a GE washer model WJRR4170G0WW which stopped spinning in April 2009. I called GE and they said it was no longer under warranty and they hadn't had any complaints about the product. I told them that the washer was less than two years old and I felt they should stand behind their product. They refused and told me that I would need to call a service man and that if they had enough complaints about that particular model, they would reconsider.

I learned from your site that the motor for my particular model is defective and GE has re-manufactured them. I received no notice from GE nor any compensation. I feel that I should be sent a replacement motor at absolutely no cost to myself since GE is aware of a problem with them. I'm hoping someone from your site can help those of us who have been left with a lemon while GE gets away with this over and over.

In April 2007, I purchased a very expensive and beautiful black front loading washer and dryer combo and have had a lot of trouble with the washing machine since. Violent shaking, walking across the floor, not spinning, noisy spinning, and finally, it caught on fire the other night and the fire department came. I am in the process of dealing with GE, but given the response I have had in the past, especially regarding a double oven, I am not too hopeful. However, enough people have complained about this particular model that something has to be done about it. Are consumers not important any more? What happened to quality?

We purchased a Profile washing machine through Lowe's less than a year ago. Yesterday when doing laundry, the machine simply stopped spinning. It sits and hums but will not move. It won't wash. The motor and the transmission are gone. I have a small family so it wasn't used that much. After reading all the other complaints, I regret buying it. I will buy a new one, because it sounds as if it isn't worth trying to fix it. How sad.

I have several GE appliances (heck, I work for a non-appliance GE division) but my washing machine and recently purchased dishwasher (08/09) are complete pieces of crap.

I brought a GE washer, wjrr4170g. Just after 3 years, it stopped spinning. My washer before this last, worked for 10 years. I gave it away because I wanted a new appliance but wrong choice. I will never buy GE again. It cost too much to fix. I have seen this model number numerous times on this report for the same thing. I think it should be recalled.

I purchased a new GE Profile washer in January 2008. First service call was still under warranty in January 2009 when the washer wouldn't complete the spin cycle. The second service call by a local technician is this January 2010 when the washer started banging. The transmission is bad after 2 years. It sounds like GE hasn't corrected their problems. The repairman said to trash it and not to buy a GE washer so I just replaced it with a Speed Queen.

We purchased our brand new nice and shiny Black GE front loading washer and dryer with pedestals in June of 2007. They had to deliver them three different times due to damage. Finally they were able to set up our washer and dryer and I used them the first week in July. By May 2009, the repair men had been to my home 10 times. In May of 2009, GE agreed to replace the washer, paid for the huge hole in my wall the washer had caused and paid me for my towels that have bleach spots all over them. My husband was called to active duty service, so the washing machine took a back seat for a few months.

In Jan 2010, I had enough of my towels being dirty when finished washing and even more tired of the very loud banging that the washer was doing, and set up service call. Service man that came out was the same service man that had been out here so often. On different occasions he told me to different things, "don't wash more than 4 or 5 big towels", "these machines are made for large loads, fill it as full as possible", "you are buying too nice towels, they are too thick", "don't wash the babies clothes by themselves", "don't wash nylon shorts or pants in the machine, it spins too fast", "make sure all of your towels that you wash in one load are the same size", "be sure you clean out the filter".... all of these excuses were the reason that my machine was rocking back and forth and banging against the wall and the dryer. Ed was just out here on Monday, today is Thursday and I just set up another service call. This one is for a week from today. I wonder what the excuse will be this time?

I bought a new GE top loading washing machine (WWSE5240G0WW) in August 2007 along with all the other major GE appliances, totaling about $3,000. There are only two adults in the house, so not a lot of use. I've already had to have the refrigerator repaired twice, but that's a whole other complaint. After washing a large load of laundry, it quit spinning. I contacted GE for a service call, which they were going to charge $79.95, plus parts and labor. I opted for local, highly reputable repair service instead at $48.95, which would be applied to the labor. The tech immediately said, "Oh, GE," when he walked in. After testing it, he said the motor was burnt out and would need to be replaced, which would cost at $300 for the part plus labor. He said there had been lots of problems with these motors and that a replacement motor would be the same one.

He recommended I junk the machine and buy a new washing machine from a different brand. I called GE's Consumer Relations Department to complain and tell them what the tech had said. They said they would have to send one of their techs out (again, at $79.95), plus the tech would charge whatever labor cost he wanted to. GE would waive the cost of the part only. She couldn't give me any idea what the labor cost would be, saying it was completely up to the tech, which is unbelievable. I was out $53.72 (including tax) for the original diagnosis, plus I will now be spending $600-$800 for another new washing machine to replace this one that is less than 2 1/2 years old.

I bought a GE washer on 6/22/09. It broke down on 10/22/09. It needed a new motor and transmission. It worked approximately 2 months and broke down again. This time it was the motor (replaced 2 months ago). I was told they were on back order and wouldn't be available until February. That's 5 weeks without a washer. I have to drive 22 miles to do laundry. Driving 22 miles each way and paying to do my laundry.

I hate my GE Adora Front Load Washer model #WHDVH66OHWW. Same as other complaints I've been reading. It does not spin towels dry. I literally have to wring the towels out before putting in dryer. So much for conserving energy. It takes twice as long to dry. I had a repairman out, he cleaned filter. It did the same thing 2 weeks later. I'm not a novice at this. I've had 2 other washing machines which lasted 8-10 years each! Clothes smell musty. I've run bleach through it. I always dry any excess water around the rubber seal after every load and I keep the door ajar so it is never sealed tight when not in use. Of course, it's out of warranty. Very dissatisfied. I wrote GE and they sent me a $75.00 credit. Not much help there.

I bought a GE washing machine and dryer in April of 2008 (model number WLSR220J3WW serial number FR168028G). I had a one year warranty through Lowe's for both the washer and dryer. I lived alone for almost a year before my husband moved in. So, I was not using the washer more than 3 times a week. On December 25, 2009, I was doing laundry after getting back from Christmas parties and the washer would not stop filling. It overflowed and ruined my floor in my laundry room, not to mention soaked our brand new Christmas presents. I called on December 28, 2009 and the woman I talked to said I would have to pay someone 100 dollars to come out, not including for him to look at it, or put in the order for the part, or the part or to install the part.

My parents also had a GE washing machine. Just a month before mine messed up, theirs did the same exact thing. A guy came out to look at theirs and said that they needed this and that done and it would be over 500 dollars. They decided to get another washer instead. They got another GE washer for cheap from a neighbor or friend in the beginning of December and it has not worked right. It almost overflows and floods their house. Also, my aunt and uncle had a GE washer for 2-3 years. A few months before my parents and my washer flooded our houses, theirs did. That's three people in my family that the same exact thing has happened to, twice with my parents.

In addition to my, my parent's, and my aunt and uncle's washers, I ran into someone a few weeks ago dragging his washer to the curb. I asked him what was wrong with it and he said that it won't stop filling and overflows. It ruined a table and carpet throughout most of his house. I asked what kind of washer it was and he responded GE. This totals 5 GE washers that have had the same problem in the last 3 months. There is something wrong with GE and they are not willing to help their customers. I will never own a GE washer or any other GE appliance again.

I had purchased a General Electric top-load washer (WHDSR316G1WW) in 11/08. It was noisy and in self-destruct mode from the start. Home Depot/GE gave me a replacement 2 months after the purchase date. Now, the replacement model is also going into self destruction.GE won't cover the replaced washer, because the original one was purchased one year from the date. The washer's parts are engineered to fail after one year.

This washer is advertised as the quiet model. It makes enough noise to run you out of the house, once it goes into self-destruct mode. Please save your money, and buy a different brand--something with a better warranty. This model is engineered to fail after the warranty period is over.

I bought a GE Washer from Lowe's November 2008 with a 4 years extended warranty. A quite washer with the HydroWave wash system. The washing machine started jerking really hard and making a thumping noise during the wash cycle. I made the first call to the number Lowe's gave me the first week of November 2009. They sent a repair tech to my house on November 12, 2009 using A & E Factory Services. Tech said that it needed a new shaft because the brake was not engaging. Scheduled repair day for November 25, 2009. Tech showed up, put in new shaft but said that the shaft had nothing to do with the problem, and said that it needed shocks. Ordered shock and rescheduled repair for December 9th. Same tech (this time) showed up on the 9th and installed the shocks.

Added clothes, washer still has the same problem. Told my husband that he bent a piece of metal out of the way so that it no longer thumped, but didn't know what else to do about the jerking. In the mean time, he has messed up the lid switch so he had to order that part. Said that I could continue to use the washer. I tried to do a load of laundry on December 11th. Washer would not spin after the wash cycle. Called A & E and told them that I was fed up with this and wanted a new washer.

Was told to call GE. I called GE and was told that the only time they'll issue a credit for a machine is if A&E states that its unrepairable. Was told to call A&E. I called A&E and they said that the tech and the engineering department would have to make that decision and that if they could still order parts then they would keep repairing it. Called GE again to complain, was told that it was an extended warranty problem and transferred me to the extended warranty department. I told them that the call was made under the manufactures warranty, was told that it would still be up to A&E.

Called A&E again was told that they would send a tech out on December 18th. A new tech showed up and said that the problem was with the shaft. I told him that they had already put one of those in it and it still jerked and thumped. He seen where the previous tech had bent the metal on it. Said that the only thing he could do was order another shaft but that he would also order a new motor as well. Scheduled my next service for December 29th. Another tech showed up and took the washer apart and started putting it back together with the new parts. When he attached the new motor, it found that it was "locked up". Said that he would place an emergency order for the part which should arrive Thursday, Dec. 31st and that when I received it I needed to call A&E so that I could get it fixed that week. Said that he would be working that Saturday and could probably come out and fix it. As of January 4th, 2010, I still hadn't received that new motor, so I called A&E, and was told that the part was in transit. Said that the earliest time for the tech to come back out was January 12th.

Front load washing machine. Model #WCVH6800JMR. Whenever I do a load of towels, the machine is out of balance. It shakes and makes the loudest noise. The machine never sits straight next to the dryer because of the shaking it does. I had one repairman tell me to fill it up with as many towels as would fit. The next repairman told me to not put more than 5 or 6. If I put more than 4 towels in, it gets out of balance. We are talking 4 out 5 loads. Just towels! Repairman told me I should not buy such nice towels. I get them at Costco for Gods sake. I am under the extended warranty now. As I sit here, I am waiting for the repairman. I always have to put the load through the extra spin cycle. The towels are still wet and so it takes 2 hours to dry them. I don't think that is very energy efficient.

I purchased a new front loader washer ge adora. It does not currently have a warranty.I purchased the appliance along with the matching dryer 6 /13/2006 at home depot I have had problems with the washer having mold growing on the inside and outside of the rubber gasket that the door closes onto. I suppose I should have reported it then, but really thought I could take care of it.

This gasket keeps the water inside the washer. There is a small section in the middle of the manual that says to wipe the gasket after each use, otherwise there is no warning about special care regarding this. I do far more than this. I wipe the gasket inside and out, and dump water out of the drawer and then wipe the inside of that cavity with a towel and then leave the door to the washer open for hours after doing several loads of laundry to help the interior dry out, which it never does. It has always smelled mildewy inside, except for when it was very new.

A few months after getting the washer I was horrified to discover an actual mold colony (black and elevated) growing on the inside of the gasket. I cleaned it with bleach the best I could, but never could completely remove the stain. Since then I have been extremely diligent in wiping the gasket dry (altho because of the design this is quite difficult to do) and the other steps I mentioned. In addition I have run the washer with special tablets purchased at Lowes that remove the musty smell from washers like this. I do not know if they contain fungicide. I also have run bleach through the empty washer in an attempt to kill mold spores, but that didn't seem to work, at least on the gasket itself.

They had no explanation for why this is occuring, even after my ongoing attempts to reduce moisture. This is an appliance designed to be wet, so I do not understand why all this is necessary, or why the company does not make a big point of this in their printed materials. I do believe this may be a known problem with this washer, from something one of the consumer relations reps said to me. Answer was to have a new gasket installed and I would still have to pay for the home service call and labor, they will not budge on this.

My worry, and I repeatedly stated this to the supervisor and to the previous rep, is that there are mold spores inside the washer, behind the perforated steel inner liner, which will not be removed by simply replacing the gasket.

I find their lassaiz-faire attitude about this type of problem extremely odd, warranty or no warranty, since mold is a health hazard and I have done so much to remove and prevent it. Although to be fair they only know what I tell them, but still you would think they would do more if for no other reason to keep a customer with a house full of GE appliances and to prevent a potential lawsuit. GE Adora WHDVH626fww front load washer. water running all over the floor and damaging walls causing even more mold. should be recalled

Purchased a GE Model WJRR4170G0WW, serial number DM904041g. Never agitated properly from the begining. Had a service repairman come and diagnose the problem. First thing he said was the GE line, like mine were duds and should be a recall. He stated these machines the transmission has never workd propely. They (GE) wanted to charge me another $79 to come and tell me the same thing.

Since GE says it is out of warrenty, they would charge me for a new transmission. Purchased a machine for over $500 and it never worked right.

Check consumer reports before you buy and you will not buy GE.

We built our home in 2006. When looking for appliances, we felt very confident in choosing the GE brand. We got our entire kitchen outifitted in the GE profile series, as well as our washer and dryer. I am really beginning to doubt our decision. Since day one, our ice maker on our side by side refrigerator has been very sluggish. It takes forever to get one piece of ice. Now, it has stopped working all together. Our front left burner element on our electric cooktop has stopped working.

And now, our microwave has decided to stop heating. All I have now is a very expensive, $600, hanging "clock" So much for a quality microwave. All of this stuff couldn't have happened at a worse time for us. I am now holding my breath wondering when my other appliances will bite the dust too. Three and a half years is hardly what I would call a good amount of time for an appliance to work. I am so disappointed.

I don't know about anyone else, but with the economy these days we don't have extra money lying around to replace all of the stuff that really shouldn't be broken now anyway. I have read several other complaints from other consumers that almost match mine exactly. Isn't that a red flag to GE that they're products are not functioning properly? Then again, what do they care. They already have our money. They have no worries. Us? We have inferior, broken appliances. I will NEVER purchase another GE appliance

This did not eliminate the fact that it still eats & ruins items of clothing. I have put up with these probs all this time. Today however, my 2 yr. old's Colt's shirt was totally mangaled. I would appreciate answers. Help! I cannot afford to continue using this washing machine.

Puchased GE front loading washing machine 2 years ago. Noticed strange odor from machine and discovered the door gasket holds water without adequate drainage provisions for drying and found black mold growing profusely inside the entire gasket even between gasket and door and drum. New gasket part sold by GE is $165.00. This is a design defect that should be investigated and considered an environmental disaster.

GE Washer, top load, model #WJRR4170G0WW stopped working only after 2 years of normal use. It turns out that a defective part, the motor, part #WH20X10051, caused the problem. GE now has re-manufactured this part due to the defect, but has failed to notify its customers or reimburse them for their trouble. Our situation has caused us time, money and pure frustration! Not only that, all our appliances in our kitchen are GE, except for our dishwasher.

There are thousands upon thousands of complaints about GE Appliances going bad after 2 years or less. A National Class Action Suit was settled against them in 2006 for 304 defective models of GE Refrigerators! Now a firm is doing research regarding their line of microwaves since there are many complaints about the microwaves causing major problems, even catching on fire. GE has turned a blind eye and is ignoring the very people who pay their mortgages! There are hundreds of people who would be willing to file a class action law suit against them. Help!

GE is totally unethical in its business practices. If you are reading this, please send your complaints to 60 minutes, as I did. Get the media involved. What GE is doing is no less than criminal. When we are at Lowes or Home Depot looking at appliances to buy, there should be a warning sign that says, "Beware, this appliance that you will pay $450 for will break after 1-2 years." That is no less than robbery. Time, money and frustration. The smell of the motor burning cause the whole house to smell like burning plastic! Don't let them get away with it. You worked hard for that money! They pay their million dollar mortgages with it!

Please consider a class action suit against GE.

I bought a GE top load washer and gas dryer on 10/16/09. First time i put my clothes in the dryer it made a noise that sounds like metal grinding against metal. I call the store where i purchased it. I wanted the dryer replaced since i have only had it a week and used it once. I was told to call a repair tech. I called tech they came out and he was not able to hear the noise because the noise didnt happen while he was here. I come home from work and use the dryer and hear the noise again. I'm like crap why wasnt the rep able to get machine to make noise.

Ok a week later Sunday 11/8 cant take the noise from the dryer and call. And on the darn service line they say Common problems Loud Noises i'm thinking to myself if its a friggen common problem why didnt the repair tech check the cause for the common noise problem. well if that isnt bad enough the customer service wont replace my machine they want to send another tech to check problem. I deside to call the store before the first 30 days go buy and have the machine replaced.

What did i get from John the sales person at the store about the return policy. I cant return the product unless the repair tech hears the problem and put in a repair or replacement request. I'm like are you serious I have owned this product less than a month had a service tech out to my house and I cant do anything.I thought EG was a brand to be proud of I know now i should have checked this site out before paying for these disappointing products. This store got an A rating from the BBB. So much for the BBB

We purchased a GE coin operated washer in January 2009, the motor went out of it in March 2009 and Home Depot replaced the washer with no problem. After we received the second washer, 2 more motors went out and we had at least 2 other service calls. After numerous phone calls/arguments with Ge, they did replace the washer; however, they said they no longer made our model and that the only commercial machine available was a smaller version than we had.

We received the new washer on 10/17/09, we were not there when the delivery company dropped off the machine and our tenant said it was dropped 3 ft. off the back of the truck. I again reported this to GE, they said if we had any trouble with the machine all we had to do was call...what a joke that is. Our tenants can't even wash clothes in it without it jumping all over the place.

We called on 10/30/09 to tell them we wanted a different machine and they will not replace it? They said they had a 7 day return policy, how can that be when we had to have the coin box installed to even use it. I would never purchase a GE appliance again. Their customer service is awful and extremely frustrating. Definately do research before purchasing a GE washer. Since January, our washer has been out of service on and off. It's probably only worked a total of 3 out of 10 months. We've lost the coin income from the washer not being operational.

We have been married 13 years and started our marrage with new ROPER Appliances. The washer and dryer set were absolutely wonderful. After 10 years we decided to buy a much more advanced, and Fancier, if you will, GE Washer From Lowes. This machine is less than 3 years old, Used Correctly, in a 2 person household. It quit working so, I hired a technician reffered to us by Lowes only to find out the motor has burned up in our washer ! The price quote we got on just the motor is only about $85.00 less than we paid for the new washer !

Since I cannot produce the original reciept, and did not purchase the extended warranty We are just out of luck !! I find this very un-acceptable. I've talked to 2 more technicians and they all said this model machine burns up motors regularly. We are 2 grown adults, that wash just our laundry. I fully expected this machine to last well as many other GE items we have used over the years. This model is JUNK !! A company as large as GE Should easily be able to help consumers such as ourselves in some way.

I do not expect free replacement but, I honestly believe GE is aware this model has a motor problem and still sells. The price has actually gone up since we purchased ours but, I'm sure none of the components have beed changed or up-graded to help with this problem. The model number to my machine is - WLSR30000G5WW. I would love for you to help me out in any way you can, A free motor replacement ? A Good Discount on said motor replacement....I would greatly appreciate a response, and any help you can give us. Please help to restore our confidence in your products.

I called 10/20/2009 about a GE Spacemaker front-loading washer we purchased in 2/2007. It does not currently have a warranty. I have had problems since the washer was fairly new with mold growing on the inside and outside of the rubber gasket that the door closes onto. I suppose I should have reported it then, but really thought I could take care of it.

This gasket keeps the water inside the washer. There is a small section in the middle of the manual that says to wipe the gasket after each use, otherwise there is no warning about special care regarding this. I do far more than this. I wipe the gasket inside and out, and dump water out of the drawer and then wipe the inside of that cavity with a towel and then leave the door to the washer open for hours after doing several loads of laundry to help the interior dry out, which it never does. It has always smelled mildewy inside, except for when it was very new. I live in a very dry climate and still have a problem with the washer smelling mildewy.

A few months after getting the washer I was horrified to discover an actual mold colony (black and elevated) growing on the inside of the gasket. I cleaned it with bleach the best I could, but never could completely remove the stain. Since then I have been extremely diligent in wiping the gasket dry (altho because of the design this is quite difficult to do) and the other steps I mentioned. In addition I have run the washer with special tablets purchased at Lowes that remove the musty smell from washers like this. I do not know if they contain fungicide. I also have run bleach through the empty washer in an attempt to kill mold spores, but that didn't seem to work, at least on the gasket itself. I am going to try wiping the gasket with straight bleach, although the people I spoke with at GE did not suggest doing anything of this nature. I do not know if this will damage the rubber.

They had no explanation for why this is occuring, even after my ongoing attempts to reduce moisture. This is an appliance designed to be wet, so I do not understand why all this is necessary, or why the company does not make a big point of this in their printed materials. I do believe this may be a known problem with this washer, from something one of the consumer relations reps said to me, but the only remediation offered was to replace the gasket at no charge. I still have to pay for the home service call and labor, they will not budge on this. My worry, and I repeatedly stated this to the supervisor and to the previous rep, is that there are mold spores inside the washer, behind the perforated steel inner liner, which will not be removed by simply replacing the gasket. Perhaps running bleach through it has killed those, but I do not know. I find their lassaiz-faire attitude about this type of problem extremely odd, warranty or no warranty, since mold is a health hazard and I have done so much to remove and prevent it. Although to be fair they only know what I tell them, but still you would think they would do more if for no other reason to keep a customer with a house full of GE appliances and to prevent a potential lawsuit.

I did not find the supervisor that I spoke to to be very concerned or friendly and certainly did not offer to do anything other than what the consumer relations rep offered. I did tell him I was not happy with the remediation offered and would take care of this problem only because I need a washer. The washer will be replaced next year with another washer by a different manufacturer that offers better customer service and a safe product.

i purchased a washer in january 2009 in june the machine started having problems called ge customer service they sent a repair person had motor replaced well within amonth later started having problems again making noise shaking .called ge again sent repair tech again found loose bolt . he stated he never seen that happen to where he can remove with his had . so he repalaced it within 2 days washer stoped spinning called repair again . they said needed part was without for 2 weeks attempted to explain everytime i have service call i miss work not worth losing job over and going to laundry matt . when have machine that should work asked them to replace due to is defective not reliable at all getting run around . G.E is large co cant believe i am being treated like this for purchasing their product . i lost alot due to this issue and all i want is for them to replace with new one .

I bought my GE profile in December 2007 and the motor is broken. The service tech got $106 with tax for the call. The bill to repair machine would be $650! I can buy a new machine for $500. No more GE.

Our GE washer is almost 3 years old. I have to call a repair person to come to our residence to clean the pressure fill switch. Without this cleaning every three months @ $150 per visit, the tub will overflow and flood our basement. The washer has done this since it was new. The first few times it was on warranty.Once the warranty was up, we let it flood the laundry room. There was no real damage to anything since we had a concrete floor. My wife finally got tired of walking through water so we started to call the repair person which turned out to be about every three months. I called GE customer service and was told that there was nothing they could do since it was off warranty. I purchased their product in good faith and if I could afford to buy a new washer I surely would -- but not GE.

I purchased a GE Washer model # WHDRR418GOWW on May 17, 2007. On October 1, 2009 the machine made all sorts of noise and was completely off balance when it was going into the agitate cycle. I had to stop the machine, remove the wet clothes and call for service.

Today I had to have the motor/inverter and shaft & Mode Shifter replaced. Parts # WH20X10051 and WH38X10017. Of course this was not covered under warranty, why I do not know. In the past these parts would more than likely have been replaced if the product was less than 5 years old. G E has really let me down. I had to pay $254.53 to have this machine repaired by a G E service tech. This is more than half of what I paid for this machine.

So, here it is 2 years later.. you cant really do a load unless it is totally filled (I have to add towels so that I can fill up the washer to do a small load). When I add towels, half the time when the load is done everything is SO HEAVY FROM WATER that I have to do the rinse and spin cycle 1 or 2 times to TRY to get the water spun out. Why is that not just a spin cycle? Why should my water bill and electric bill be so much higher each month when this product is supposed to help to reduce your cost? Why do my clothes come out looking streaked from bleach when I don't even use bleach in the washer?

We are hoping for the best- we thought that the product would last 5-10 years and be great. But instead we are wishing we kept our lower brand top loader. There really were no problems with it we had purchased a new house and decided to upgrade our appliances with it.. WRONG DECISION ON OUR PART!

Would love to go back and by a top loader but who will buy this product off of us? No one if they take the time to read consumer comments.

I think everyone that purchased these products should be reimbursed. Kind of like when a car has a recall.. they fix it at their cost...same goes with this product.

There is also a moldy smell in the washer from time to time. We try to look under the rubber rim and clean it monthly.. but it does not seem to help. Clothes often have to be washed twice to make sure they smell clean.

I bought a new GE Washing Machine Model# WWSE5240GWW in the middle of Jan 2007. From the moment we installed it, we've had nothing but problems. Once my warranty expired, I got an extended warranty on the machine. I'm frustrated because it seems like (for the last 2 1/2 years) I've had the GE service techs out @ my house like 10 times +/-. It's Saturday. Last night (when I went to do a load of laundry) the washing machine wouldn't spin. Spin cycle wasn't working. I'm fed up. GE can't come out and fix it until Wed of next week. I'm going to have the tech come out and fix it. Once it's fixed, I'm going to leave it *and the dryer* out by the curb. I'll also be canceling my warranty at that point.... I'm on my way to Home Depot or Lowe's now to buy a new washer & dryer -- not a GE model, I might add. I need to do wash today -- not next week. I got one word for GE: LEMON!

NEVER buy GE. They should be boycotted.

Does not spin the water out of the clothes such that they can be place in the dryer. Sopping wet loads. The spin cycle cannot be repeated, you must run the wash cycle from the beginning. As far as can tell, there is no fix for this horrible, defective product.

Very simply, GE washers and dryers are horrible!! The washing machine doesn't wash and the dryer doesn't dry. Brand new two years ago and my clothes at first were treated to stripes of oil and grease (had to throw some really nice stuff out!) and now that that has ended (took 6 months, intermittent) the washer never delivers me any clean clothes. I wash loads twice. The dryer is useless since it takes 24 hours to dry one load. In the summer, that sometimes makes the clothes smell sour. The lint builds up around the seal in the dryer door and needs to be cleaned after each load. Crummy and double yucko. No more GE for me.

Bought a GE Adora washer/dryer in 2006, but due to renovation work did not start using them for another year, mid 2007. Started having problems within a few months: clothes not spun dry, but heavy with water; timer off, so showing "1" minute to go for perhaps 30 minutes-lost count; mold growing in basket and rubber lining as a result of the water not emptying; machine not starting, tho it lights up with "Door Locked". Rubber "tire" around face of drum -I can't understand the drawings of the manual online of parts, so I don't see it's actual name-this has a big tear in it, so THIS is the reason my floor keeps getting puddles.

Moldy smelling clothes that I have to wash AGAIN, torn clothing-at least 8 items now-probably $400 worth. Having to run machine numerous times to spin water out of clothing-and not even being able to be sure it would work. That process takes at least 18 minutes-can't just put it on "spin"-must rinse and spin. Spent time and money going to a coin laundromat as a result. Many clothes coming out with spots as if I put in bleach-but I never do. Some clothes have fading sort of bleached areas as well.

We bought our GE washer 17 months ago yesterday it stoped spinning on any cycle.today i thougt i might look on line for some ideas on what could be the problem and maybe i could fix or get it fixed.this site is the first i stumbled apon and after reading about so many GE washer problems and responses the other consumers have had i thank to fix or have fix would be the beganinig of lots of wasted time and money.ill buy new but not GE.Is the GE factory on wall street?

I bought a G.E. front loader washer and dryer from this place,also extended warranty.The cabinet of the washer started falling apart-rust forming on the outside around the door-detergent despencer drawer broken--leftover bleach that did'nt cycle comlpetely from previous load-ruined some of the following load--leaking-crack in the control panel-the handle on the door had to glued back on. The Dryer catches a small object when it makes a revolution getting hung between the cabinet ahd the drum and makes a thumping sound--brunt places on my linens and some clothes that look like little loops or branded places on them. warranty only covered mechanical-Appliancesmart hung up phone on me even though i sent them pleanty of bussiness before this. G.E. sent tech. 3 times he suggested full replacement on both. G. E. gave me the run-a-round.The set is 2 yrs old and I have been trying to get something done for over a yr. now meanwhile the rust has spread more on the outside of the machine. I expected when i upgraded to these appliances to get at least 10-12 yrs out of them and now I am very fustrated and always had good luck with G.E. and all my major appliances have thier name on them, but I will NEVER buy another G.E. product

We purchased several GE appliances, including a washer, dryer, Range, and a refrigerator from Lowes. Almost immediately we had to call service on our washer. The technician informed us that our extended service contract was through Lowes and not GE so we cancelled the Lowes contract and bought a GE service contract for all the appliances at a cost of over $1000 because we wanted GE service, rather than some local contractor.

We have since had numerous service calls on all of the appliances. Don (not a good sign when you are on a first name basis with your GE service guy) has been great, but getting him here is almost impossible.

The last time we called for service on our refrigerator for not cooling properly we were quite surprised when a local service company (A&E Appliance Repair) showed up, unannounced, to handle the call. He replaced a thermistor but broke a cover in the process and said he would come back to replace it. The cover arrived in the mail then more than a week later we arrived home from shopping to find an A&E truck sitting in front of the house waiting to come in and install the new cover.

Now we are having more trouble with the refrigerator. Typical of all the others, it doesn't cool properly, the ice/water dispenser is intermittent, and it is making a high pitched whining noise from the fan. When I call GE, I am transferred to someone with Assurant Solutions in India who tells me I can only be serviced by A&E because they serviced the original problem. BUT I DIDN"T WANT A&E TO SERVICE IT EVER! That was the reason I paid $1000 for GE service.

I,like so many others, have had the worse experience ever with the GE Front Loader Washer. I replaced my previous set ONLY because I wanted the newer, updated, water-saving front loading sets, but instead I've received frustration, stress, humiliation, larger water bills and larger electricity bills! The washer doesn't spin correctly, it doesn't drain correctly and sometimes it leaks!

I have not been happy with my washer from day 1 and I have never been so dis-satisfied with a product as I am now. GE charges over $70 to "look" at it, and other service repairers won't and don't work or fix GE Front loaders because of all of the problems! When the repairers complain of a product, you know there is a problem! It seems to me that the only benifit from this washer is to GE for the money of the purchase and again on the back-end of the amount of money that they make from servicing their horrible product.

Financially, due to the non-spinning, and non-draining of my washer, I literally have to wash each small load at least 5 times just to be able to drain them enough to dry. Therefore, my water and electricity bill has grown TREMENDOUSLY. I have purchased more Tide detergent in the last 8 months than I've had to in the last 3 years!

And now, I am forced to Drive to a nearby laundermat to wash my clothes in a public washer because it has stopped spinning altogether. Mentally-I am drained. Defeated. I have been stressed, frustrated, and humiliated (I sold my former set to a friend for $100- it works great, while I've updated to a nightmare)! I will NEVER make the mistake of purchasing another product from GE again.

I bought the GE Adora Washer and Dryer summer of 2007. The Washer has been a complete disaster. About two months after owning it, it was making horrible sounds, wasn't spinning properly and kept stopping mid cycle, shorting out. A repair man came and said it was a computer issue, so fixed something on the computer panel.

It was still having the same issues after that and one day we were sitting in the house and smelt "fire", the laundry room was completely filled with smoke. My husband and I frantically grabbed our baby from her crib and I went outside while he tried to quickly figure out the cause of the fire before calling the fire dept. He found it was coming from the washer. We stopped the washer. I phoned for a repair man to come. He said "what do you mean it started on fire", like he didn't believe me. He looked it over and said it looked "fine" and fixed the belt. It seemed to work okay after that.

A couple of uses later, it was up to the same old thing. The repair person couldn't find anything wrong with it and I almost felt like they were trying to convince me it was my imagination. Now, it's a month off warranty and it completely stopped working. I phoned a new appliance repair company to come look at it. He told me that the bearing was completely unusable and that it looked like it once burnt out. He asked if it ever smoked or seemed to start on fire....to which I replied "uh..yeah"...he said it should have been replaced then and couldn't believe I got the use out of it I did after that. He said he could fix it for around $600.

Home Depot said they don't accept returns or liability and to deal with GE. GE said it's off warranty and not their problem. I challenged that it was their problem because it should have been repaired while under warranty. I'm not getting anywhere. This whole situation is frustrating. I now have an unusable washer and am not sure if I should continue to fight this, fix the darn thing or just go out and buy a new one. I haven't even used this one for 18 months, so it's cost me almost $100/month to use it if I scrap the washer.

Oh how I wished that I had read this site before my purchase, that hindsight is always 20/20. As stated by so many consumers before me, GE Appliances are useless. I puchased my machine brand new, straight out of the box and it broken down one week later. Yes, you heard correctly, one week. It took about a week to hear from a service man and another two to three weeks to received the part.

The machine worked for a little over one year and broke down again with the same problem. Imagine that, it worked longer enough until the manufacture warranty expired. I'm told by Home Depot which is where I purchase the machine to call GE, GE tells me to call Home Depot and see what they will do. Yes, you guess it, the blame game is being played. I asked that the machine be returned and another one be sent to me, but I was told that I had to have GE look at it first. You can usually take back any item within 30 days so why could I not return this item?

I spoke with Natasha and she stated that they have to treat all of their customers fair. I nearly failed out of my chair, did she say fair? I was not asking for anything extradonary, I was simply asking that the machine I paid for work. She proceed to tell me that I should have purchased an extended warranty. I asked for her supervisor (Mr. Wilson) and he told me that Natasha was correct. I guess it's the norm with the company to blame the customer for "shottie" appliances. Let's get this straight, pay for a machine that's poorly made, and then let us squeeze you for more money for a warranty.

As I'm discovering, I think that GE is fully aware of the poor craftmenship of their products and eagerly pushes the purchase of warranties. This is the company policy as I preceive it: Sell a product that is guarantee to break down shortly after purchase; request that the consumer buy a warranty and if they do not, too bad, they are on their own. With so many complaints, why is this company not investigated for better practices? GE will continue to operate in the manner it has if no officials step in. I've purchased two machines before the GE purchase, one lasted ten years and the other one lasted twelve years, yet GE wishes to push, "it's man made and things can break". Well if you know that, required more from your engineers not the consumer.

GE front load washer. Gasket tore with no sign of cause- no sharp objects found. Through the one year that we have had washer, many items of clothing have had rips and tears when they came out of washer- again no apparent reason. Water spilled out resulting in damage to floor/ lower level's ceiling. New gasket $150 + repair cost. Clothing items that were ripped were not repairable.

The front load High Energy clothes washer I bought from County Appliance in Stamford, CT is the most poorly designed and mal-functioning washing machine I have ever owned. If you put too many towels in the washer (more than 2) it gets off balance and will not spin water out of the load. If you put in too few clothes, it also gets off balance and won't spin out the water. And, the machine makes a loud banging sound and moves all over the floor when this happens. I am constantly stopping loads and re-arranging the clothing. It is the most poorly designed machine and customer service at GE refused to listen to me. The machine is 3 months old and I told them I wanted them to take it back. They refused. The machine has been serviced twice and had a broken water pipe at three weeks. I will never buy another appliance from GE nor will I ever shop at County Appliance again.

I purchased a front-loading washing machine in February 2008. Since I have had this machine I have had to have it repaired four times. The first time it was the gasket, after that the timer/lock mechanism. I have been without a machine for one month today,and I was told that it will be another two weeks until the machine will be repaired.

I purchased a GE washing machine (model no. WPRB8050D1WW) in January 06. The machine started leaking in December 08. The transmission and motor had to be replace - seems to be a problem with this machine. It took until March 09 to get the parts replaced. In the meantime spenting alot at laundrymat. Warranty covered parts but not labor. June 2009, machine starts leaking again.

This time GE agreed to cover labor as well as parts. Again a new motor and transmission, washed one load and machine leaking again. Contacted repairman and informed me outer tub would also have to be replaced. GE then wanted to give me a $70 dollar discount on a $430 machine. I said no I could beat that deal at the local Lowes and I wanted machine repaired. So GE sent parts but after consulting with repair shop said machine was unrepairable due to bent shroud. This was the first time the shroud had been mentioned.

I checked the shroud and it is not bent but GE said they would have to take work of repair shop. Now GE refuses to repair a 3 year old machine and wants me to shell out another $360 dollars for another piece of junk. When I mentioned to the costumer service MANAGER that she should check the number of complaints concerning GE products on the internet, she informed me that she had a life and did not have the time. I realize GE is more than appliances, but no wonder their stock nosedived long before the recent recession if this is the attitude of management. Never again will I buy a GE product and thankfully I got rid of GE stock several years ago.

I feel that the repairs should be done without charge, since it's the same parts giving the problem. The cost of repair is going to be over 1/2 the cost of the new machine. This is big money out of my pocket.

In this day and time, I cannot afford to take off an entire day of work. I'm sure that A&E Factory Service gave the lowest bid on service contracts, but GE is sacrificing their customers for their bottom line. This will be the LAST service contract I purchase from GE.

So bummed to be reading all these reviews. I have ge adora washer/dryer also, about 1 1/2 yrs old...they suck!!! all the same complaints, won't rinse/spine, clothes wet and stink, may save water...so what when you have to run them over and over using energy to get the water out! the cycles last forever and they just suck!!!

Bought a new GE Front Loader washer and matching dryer in May 2009. Have had 3 prior service calls and am waiting for a repair person as I am writing this. I have the same problem, washer will not spin or drain. I have gotten the run around from the service department even though I purchased 5 year extended warranty. Contacted consumer relations and all they want to talk about is setting up service appt not why the same problem keeps happening. Spent 07.03.09 waiting all afternoon waiting for repair person from authorized GE repair and he didn't show or call. I finally calle Home Depot extended warranty service he finally called (at 5:35)to say he was running late.

I run a taxiservice, I don't have time to sit and wait for service that isn't going to show or even have the courtesy to call and tell me what is going on. I have always bought and been very satisfied with GE washers before. Bought my first one in 1965 and used through raising 3 children. Sold it to a friend in 1990 and it is still working. So of course, when I bought a new one I went back to GE. Wrong move. Apparentely GE is like other manufacturing companies in US who have built obselescene into their product. And, service is a joke. Consumer relations and service are a joke at GE.

I am sure I will have to call them agai for repair as they have built a defective product and won't admit it.I have spent approx. 300 at laundromats since the purchase of this machine plus time I didn't have. Also, the soap dispenser leaks soap when you are loading soap into it, so I wonder how much soap is actually going into the wash cycle. My sister is in the market for a new washer and I have told her not to buy GE and I will advise anyone else who is buying a new washer the same

Bought a new high efficiency front load Profile GE washer and Electric Drier. These things are the same kind of energy efficient as water saver toilets. They use 50% less water but you have to cycle them 4 times to get them to work. Do the math. The cycle times on these things are measured in hours instead of minutes. Immediately started getting mildew smelling clothes. Called for service and they cleaned the trap that is hidden in the front under a service panel that is difficult to get to. Problem persisted. Service called. Same result. Take a shower and dry off and you smell like old sneakers! Calling GE was useless as the bozos they send out don't know enough to install them much less service them. They are parts changers.

This machine seems to know the value and color of clothes as anytime you put something expensive and white in it, you can be sure it will come out with brown grease stains on it. If you put in some expensive color item it will decide that now would be a good time to dump some little cache of bleach that it has been hiding from 5 loads ago. Many of our clothes develop small holes for no apparent reason. It only happens to your favorites. The drier just stopped turning altogether and the motor would trip out on thermal overload. I used to have an appliance repair business so even though it was in warranty, I was fed up with their so called service and tore into it myself. Everything spun freely. I tested all parts and all function tested fine. Put it back together and it works fine.

I HATE intermittant problems. Mine is about two years old and I have not encountered the transmission or gasket problem yet. I think it's time to donate these things to charity or sell them cheap with a disclaimer and abandon GE. By the way, LG is no better on there appliances or service.

End of Feb 2007/early March 2007: purchased a GE Top Load Washing machine model # WDSR2080G2WW to replace our 30 year old Hotpoint. Our Hotpoint was used daily and never had a service call until it died after 30 years of use.

End of Feb/Early March 08: GE Washer transmission, motor, and brakes were replaced, parts and labor under warranty.

April 09: transmission was replaced again, but this time we had to pay $125 for labor.

July 1, 09: transmission has died. The family-owned business we purchased the washer from directed us to call 1-800-GE-Cares and report it as a "lemon". GE employee was sympathetic but said we needed to call the Customer Care Phone Center at 1-800-626-2001. Their hours are 8am-5pm EST M-F and 9am-4pm EST Saturday.

This is the third transmission failure in a washing machine we've had barely 2.5 years. Our research reveals that transmission failures were not uncommon with GE Washers in the late '90's and into the early 2000's, but our experience indicates that chronic transmission problems still exist. Faulty parts? Faulty design? Regardless, this is unacceptable.

After the first few months of ownership, the washer developed a constant squeaking on spin cycle that could be heard several rooms away and a strong mechanical burning smell. A few months after installing the 2nd transmission, the noise and smell returned. Noise and smell were constant after 3rd transmission was installed and it burned out completely after only 2-3 months.

Knob to set water level also broke off after two years and was replaced the same time the 2nd transmission was replaced.

GE Front Load Washing Machine Model No. WCVH6270FWW purchased on 04.02.2006 to replace a recalled Maytag front load machine, turns out to be nothing but junk. After only 3-years, what I would refer to as the inner tub spindle (which is a sub part to item #311 on the parts diagram) totally fell apart. We're talking about a $400-$500 part, not counting the labor. Come on! 3-Years! My parents have a Maytag that is going on 30-years, washing clothes for 7 children. Sorry GE, you will not be getting our next washing machine purchase. Oh, by the way, did I mention that only 2-months ago we replaced our GE washing machine that lasted 9-years with 4 repair jobs in between. After the 4th repair, we vowed that if it breaks down again, it will get replaced. Well, it got replaced all right.... not with GE. We purchased Bosch this time.

I bought a GE 2009 Harmony top loading washing machine this March and it does not clean clothes. In order to get anything remotely clean I have to wash something 5 times. I had the repair person out to my house two times. They never called to even tell me he was coming.

USELESS! The customer service reps at GE were worse. Kept passing the buck, saying only the technician says the machine works according to the specifications. IT DOES NOT WASH CLOTHES. PLEASE LET OTHERS KNOW, IT COST US $1000. and IT IS THE WORSE WASHING MACHINE i HAVE EVER OWNED OR USED. A WASTE OF MONEY AND ENERGY AND WATER. If WE ARE WASHING THINGS 4 OR 5 TIMES HOW GOOD CAN THAT BE?

Same as others. My front load washer is junk. It tears small holes in my clothes, the front seal is torn so it leaks, and half the time I have to clean the filter and respin the clothes 2 or three times. The inside of it stinks. I HATE THIS WASHER! IT IS A RIP OFF, NO MORE GE'S FOR ME!

G.E.Profile Washer- purchased in 6/06 the glass top lid shattered for no reason. Shards of glass everywhere. They would only replace the lid and refused to replace the unit stating it was a freak situation and assured us it would NEVER happen again. On 6/09 the exact same thing happened. They dont have a clue why and refuses to replace the unit.

Non-working GE Washer bought in May 2009 08 June 2009. I am very disappointed, frustrated and angry, since I am Lied and cheated to by GE. The washer does not work. Worked twice and then stopped working, now fills with water for 5 seconds then stops with the lights on.

I am an Army officer, Major, recently returned from the Iraq war and purchased a house. In one year I will redeploy to Afghanistan. Decided to buy American products and was very disappointed with a GE product. Essentially, I have a non-working new GE washer full of clothes and water from a few days ago.

Purchased the GE washer in good faith to use at my convenience not GE's, now given the runaround by customer service. Don't have the time to wait half a day for a repairman or wait days for a part. Spent half a day with customer service, took time from a military course I am attending talking to customer service, used up my cell phone minutes and even more frustrated with GE after talking to customer service.

I NEED MY WASHER REPLACED!

Before, I was going to purchase many GE products, but now I do not trust company or products. It is not a company of honor, integrity, courage and character.

** GE, I expect you to stand up and do the right thing of honor, integrity, courage, character and replace the washer with no inconvenienced to me. I have had enough!

** Unfortunately, what GE will do is to play additional games, give me the runaround, quote policy, wait out my warranty, try to wear me done, and furthermore lie, cheat, steal and take advantage of a US military veteran returning from Iraq and who is soon redeploying to Afghanistan.

**GE, I have every full intention to send this issue where ever it needs to go as long as it takes from the American public, Pentagon and Whitehouse in order to have my non-working new GE washer replaced.

V/r,

Glenn Juman

After only a year and a half our 700.00 front load washer is junk. After the GE serviceman looked at it he told us the tub was out of round and the gasket was torn. This is why it started to smoke and make a very loud noise. Customer service at first said they would cover parts and labor, when I called to comfirm this I was told the same. Then when it came to the serviceman fixing it they changed their minds. Now they will only pay for parts and we have to cover the labor which is 250.00 plus. Evaugh at GE was very rude. She went as far to say she had no bosses and didnt know the home office phone number or who was the CEO of GE. Now we will never buy another GE product no matter what it is. GE really has fallen into that class of junk appliances.

GE Adora Washer Model WHDVH626FWW, Serial # GL201098T On many occasions this washer has some how caught one or more pieces of clothing, usually something of a silky texture and it literally tears it to shreads during the spin cycle. Of note there is also grease present on the clothing. I am unable to identiy what triggers this since it has happened with small loads, medium loads and full loads in no set pattern.

In researching this problem on line I see that it is quite widespread with no resolution presented from Home Depot or GE who claim there is nothing wrong with the washer. Clearly there is, a washing machine should wash clothes not destroy them. This not an isolated complaint since I seen dozens of postings with the complaints I have expressed here.

The spin cycle is also quite more vigorous than one might expect. If anything is placed on the washer, such as a heavy bottle of fabric softner the vibrations will literally move the bottle off on the floor. It is also extremly noisy and has especially long cycle times. I don't like that, but could live with it. The destruction of clothes is something that I can not tolerate.

I am hoping that you can help with next steps to have this resolved. Washers as you know are quite expensive and not something you buy for long periods of time. I trusted GE and Home Depot and have been sorely disappointed.

A few months ago, my son purchased for me a GE Profile High-Efficiency Washing machine WPGT9150HWW. Having used many different washing machines throughout my life, this has to be the worst. I couldn't believe it when I took out my first load of wash. The clothes come out all wrinkled and twisted. Sweaters are matted. Someone needs to talk with the Chief Engineer of their appliance dept. THIS IS A VERY POORLY DESIGNED MACHINE AND THE WORLD NEEDS TO KNOW THIS. Thank you,

I bought a GE Washer in 2007. A couple of weeks ago it stopped agitating/spinning. I called a serice repair place and was told it was the motor and would cost somewhere around $350. The machine cost me a little over $400. I called GE Customer Service and they asked if I used a certified GE repairman, and unknowingly I hadn't (although I had to pay this guy $75 to come out.) I then had to wait about a week to have one of their GE Certified Repairperson come. I said they would have to agree this was defective since it was only 2 years old.

No should have to replace thier washer every 2 years. They agreed it was defective and they would pay for parts - I would have to pay labor. I figured around $100. Now without a washer for 2 weeks - they came today and said yes the motor was bad. He replaced and it cost me $187.24. I paid it but personally don't feel I should have had to pay anything given that the machine was only 2 yaers old. Glad to have it fixed, i just paid it.

I did two load of laundry and its broken again. I now called - they can't send anyone out until Friday. Too bad so sad for me is thier attitude. My husband is unemployed and they could care less. Are they going to pay me for time to take off work or the money I've used at the laundromat? Hardly! Porr product and poor service. $75.00 for one repairman, $50 in quarters at the laundromat, half a day off waiting for them $60 and $187.24 for repair service that didn't hold up.

2 high end, barely 3 yr old, GE Profile appliances went during the same week. The service tech came to the house and said the "Clutch is gone" on Washer WPGT 9360, cost to replace $325, and the Motherboard on Refrigerator PSC23NG is $100 to replace.

I told Tech to start on Motherboard, and forget the washer for now. The price went down to $225. I asked about warranty and he said that this was the price, take it or leave it. The tech after an hour on the washer, told me he didn't have all the parts, and would return in 1 week.

Upon research I found that the tech lied. The motherboard was defective, and was being replaced at no charge. The clutch is the transmission, and has a 5 year warranty. I want my washer repaired under warranty

washer tub gasket shredded. 2nd time. part is defective. manufacturer sent out a tech that stated that this happens all the time. part was 43.00. labor and service call 175.00. company would not even as a courtesy, pick up the full charge. tech left. he was paid for his time. i am left with a machine that shreds everything that goes into it. will no longer endorse any g.e. products or services. luckily for me was reimbursed for a comforter that was ripped apart and was useless.

April 07 we purchased a GE model#WJRR4170G0WW top loader washing machine. On 5/16/09 it broke.

4/19/09 called independent repair man who informed me the motor is bad. Had to pay $75.00 for him to diagnoise the problem and the repairs will be $240.00 parts/labor. This repair man is honest and a good person-unlike most I've run across..not complaining about his service, however GE products are very poorly made from what I am told. Two years is all their products last? Unbelievable! Will not buy GE ever again.. WE are facing a major expense we can not afford..either buy a new at the same cost to repair a 2 year old product. Products truly should be made better, to last at least 10.. heck my old washer lasted over 20, but it was a Maytag!

called GE and was told "tough luck, should have bought the extended warranty" I told them they should have built a better quality product. informed their snotty employee to do something impossible with the washing machine, if they got their head out first. My new house will be finished in a couple of months, and it will NOT GET a single item labeled GE. This doesn't fix my current problem, but it sure will prevent some new ones!

I have a GE washer that is three years old. I called a repair man out due to the loud noise it is making. He said that the transmission is going out. Said it would be a $250.00 repair. Also stated that this was the second one in a week he had a call on. Told me to call GE and if they would not help, let it run till it stop and buy a new one. Am I the only person that feels a washer that is used for two people should last more than three years. This washer is situated behind doors in my kitchen, because of the noise it makes we cannot stand to be in the kitchen while the washer is running as for as that goes we can't stand to be in the living room either.

Called G.E. said the only thing they would do is sell us the transmisson for 127.00 this is suppose to be a break. Normal cost is 155.00. After I pay for installation it will cost $250.00 That means in three years I will be paying OVER 1/2 the cost of the washer to have it repaired. I was told that is why they sell extended warrantys. I feel if you put out good money for a product you should get more than three years of service from it. They use to guarantee the transmissions for five years, they no longer do that. I WONDER WHY!!!!!!!!

I have a ge washing machine that is less than 2yrs. old and it is broke for the second time. I think ge should replace this machine because its a lemon.

I have a ge washing machine that is less than 2yrs. old and it is broke for the second time. I think ge should replace this machine because its a lemon.

For the past six month I have been requesting for a change of product I had purchases in the FAMSA Furniture store located in Bell Gardens, CA, California. the problem is that I had bought a washing machine model #WWSE5240GWW in Dec,2008 and since I have had it; I only have problems with it The belt broke the transmission busted and now the motor is jammed and i had ask the store to please help me out with this problem and their no case on me asking and asking I don' get help no matter what I've have done so if you guys or some one please help me out

After 3 months of still having problems, I called for service again and was told that it needed a new transmission again. This new washer now has had 3 transmissions and again, it's not working. GE refuses to replace my washer. It's only 7 months and they said they they will fix it (again) even though it will cost them almost double this time to fix it then it would for me to go down the street to buy a new one. I can't understand the logic in this. Here I am trying to keep our family's clothing clean and ready for my children to go to school each day and it now has become impossible. What can I do?

it made noise from the get go. went to store they told me i had to talk to GE Service. they wanted me to wait and break it in. it was a breaking in noise. after 20 minutes of the run around i told him i demand a service call. the service call got cancled due to the man being out sick. the next day he came. said it needs to be broke in. the break were tight and he proceaded to open the top to stop the spinning about 20 times. left. still made all the noise and was not washing clothes. i was ending up going to laundry matt and neighbors houses to catch up on wash. carry wet clothes home to dry.

went back to store and told them of problems with service man and still all the noise and not washing. need to have another service call before home depot can do anything. Different man comes when i requested the same service man. this man said he was out sick they sent him instead. he takes the front pannel off and say it need a new transmission. i say i want a new machine i paid for anew machine not a rebuilt one. he said i will put that in my report but the dession is not up to me..

i hear nothing from GE till i call and say what is up. go back to home depot and tell them of this nonsence of a rebuilt machine. Linda called and got the same story and run around as i did. they are willing to fix the machine. She did not document the information in my file. i am now waiting for the man to come and the part to be delivered to my house today before he gets here. No part yet.. when i talked to the manager Maureen at home depot yesterday she thought GE would have replaced after the second service man. So she called the home depot Ge REP. they are gonna get back to me. fit to be tied and told my kids that there kids are never to buy a GE appliance. they should be so ashamed of there service department and phone people.

Purchased GE washer 6/08. defective unit. GE sent repair people here 3times. Parts were replaced. Still not functioning correctly. GE agreed to upgrade the model and deliver a new machine.

New machine was delivered today. it leaked water in my driveway and the model was the same and the pushbutton to start the machine was worn out. you could see fingerprints from usage

Delivery wss refused. The delivery people took the old defective machine as well.

I have no washer machine.

I called this morning and confirmed that they are coming and when no one showed up for hours, I called again and was told the appt. was for tomorrow. Theyare INCOMPETENT AND THE SERVICE IS JUST TERRIBLE. You call the 800 line and either get hung up on or get someone who is just does not know what they are doing. This costs the consumre time and money.

bought a brand new ge washing machine(#whdsr316gww).every thing was working fine until the spin cycle was over.my clothes were still soaking wet,i mean completely soaked.i thought maybe i selected the wrong cycle so i tried it again.same result. we told ge to come an take this away.

we will never deal w/ge every again

I purchased a front load washer & dryer on Feb. 2007. It does not spin properly, therefore the clothes come out soaking wet. Also the front seal has torn. Our clothes come out stinking and not clean at all. Take a cloth from the washer that has been washed on hot, on the longest cycle, put in a bucket of clean water and wring it out and your water is dirty. We are on our 4th washer. The store owner replaced the first 3 and GE did bring out the 4th one on April 9,2009. Guess what? This piece of junk does not work either.

It took me 7 hours to do 2 loads, with trying to get them to spin and drain. I called the 800 number after the weekend and finally heard from them 5 days later. They say that they have to send out a technician and see what he has to say before they go any further. Between 2 machines (because the second one we only had for 1 day) they have replaced 10 pumps, 4 invertor boards, timers and belt. Not one solved the problems.

Other reasonings the tech gave us was, maybe your using too much soap, not the correct soap, not big enough loads, too large of loads. Grasping at straws, as far as I can tell. Also we were told that we were the only with problems. HA! I have now shipped off a letter to the address on the back of the manual with a request for a buy back.

The cost of my electric bills has gone way up because of how many times you have to try and spin the water out of the clothing or having to put them on a dry cycle that takes 80 minutes to dry. Lucky we have a cement floor in our laundry room, so when the seal ripped and leaked it didn't cause a lot of damage.

The Gasket is torn! It was purchased 3-03-08 and today is 4-17-09. Only 46 days after 1 year warrantee.

I have seen many people on this site complain about GE appliances. However, after I call GE's customer relations department, the have agreed to send a tech out at NO CHARGE to repair my washer. So, Great for me and nothing but NICE, WONDERFUL words from me about GE! THANKS GE!

When we build our house in 1991 we purchased all GE appliances. (Dishwasher,cooktop,oven/microwave,refrigerator,washer and dryer).Within a very short time we began to have problems with EVERYTHING one after the other. Within the last two years we had to replace our washer and dryer.Now my washer will not spin. It won't do anything but fill up with water and drain. My clothes are full of water when it finishes. Iam so frustrated with GE appliances I really don't know what to do. Can someone tell me what has happened?

It is a hardship on me and it is extremely frustrating to have a washer sitting in my home that doesn't work correctly.

This machine had problems from the beginning of purchasing this washing machine and even up to now, I have experienced nothing but the same. Always had problems of spinning the water out and leveling, even to the extreme of knocking holes in the wall because of such. I contacted GE and they sent a tech out, M. Sefko, Tech#602, they replaced several things, when I initially called them (and I would have contacted them earlier but I was experiencing health issues which took precedent over this purchase), but they did extend the warranty out to 2-1-09.

Still, it has little pieces of very hard plastic breaking off around the top of the machine and grabbing onto clothes etc. and now, I just feel like I am stuck with this piece of junk. I called back to discuss this warranty situation etc. and to date have heard nothing. I am disabled and I can't afford to purchase anything else and I as well can't take my clothes to/fro laundry facility, so I have no idea as to what I need to do now.

As mentioned above, this machine has knocked holes in my wall, notwithstanding the noise etc. that goes on when running and my having to get up/down to check on every load to see what stage the cycle is in etc. as I do not want further damage as I can't afford to have the wall repaired let alone purchase a new machine, so at this point, I don't know what to do, I have to have something in my home as I am disabled and the washer I had only lasted 5 years, which I have never encountered that in a washer as well. Most I have owned lasted 10+ years more.

So, at this venture, I have left several messages, I have emailed as well to no avail has anyone called me back. So, I felt I had to notify someone so they would not encounter what I have in the future. This machine was purchased at a Home Depot store. I have spoken with them and of course it falls back on GE every time I have called. NOW WHAT AM I TO DO?

Transmission failure in a 6 year old GE washing machine. Read the comments and know now that my case is not isolated. I just want to add another case for others to see. I thought I must have abused the machine but now know that I bought a lemon. From what I read I also realize I'm stuck with the situation. I too thought it was a quality name but based on my experience and that of several others I know I'm not replacing it with another GE machine.

Bought a GE top-loading washing machine in August 2007. Because of drought in Georgia we wanted to help conserve water so we spent the extra money to help the environment. About a week ago I noticed some black stuff on the rubber gasket on the front of the machine. I tried to get it off, thinking it was mud. Turns out it is toxic black mold. The mold is everywhere, inside the gasket. No telling how long we have been exposing ourselves to it. It is frightening just to look at and I have not been able to get it all off with Clorox and Tilex.

I called a GE repairman and the estimate to change the gasket is $334.87. The charge for coming out was $69.95. This is ridiculous. I feel completely taken advantage of. Even if I get it fixed, I will have to clean it with Clorox after using and keep the door oper to air it out. Did anyone ever test these things before they put them on the market?

I am out the money I spent on this unusable washer $699.00 AND I have to buy a new one.

I first started having problems with my GEWBSR3140D0WW (top load) washer after only 2 years of use. It came with the house along all other GE appliances brand new, as the house is newly built. I didn't imagine it wouldn't have extended warranty, since it's all included in the price of the house. By the time each piece of machinery is paid I'll be paying the price of 3 machines. I started noticing small dark brown stains on my whites 3 weeks ago. A towel here a sock there. Than my Adidas running jacket, baby clothes. I couldn't imagine where the stains are coming from.

Nobody else uses the washer but me, for the three of us (2 and a half.) Every time I found these stains I spent hours bleaching. Just last Friday (Mar-20-09) I zipped off the covers all over my carriage (Silver Cross Mayfair $600) to wash. This time the whole load came out looking like a sneeze of oil spots every half inch of my carriage. Ruined, discontinued model. I went through a 2 gallon color safe bleach trying to make them at least fade. I was now curtain this can only come from the washer. I found a tiny, maybe an eight of an inch hole on the plastic where the agitator is mounted. It looks like something grated it from the inside out. Something rubbing against it underneath.

I called GE. They scheduled a mechanic to come see it for $100, but that fee would be waived if I decide to fix it with them. It would not only be an out of pocket cost lack of extended warranty, but being an engine repair it wouldn't be the same after, and nearly the price of a new one. So I called GE back instead. They offered me another, compatible model for a pro-rated price $340. GE WBSR3140GWW. It got delivered today (Mar-26-09) at noon. While I preoccupied my toddler they unhooked the old one, connected up the new one, started to run the water and they were out the door. As soon as the water filled up I heard a Click sound and the agitator did not move. I tried in another cycle, same results.

Called the company. I got a woman on the phone with A TOTAL ATTITUDE. As if I asked her to buy me another washer. Boy, some people really just get psychotic; and she works at customer service. I told her the machine was just connected, the delivery people just left and it's not working. She insisted to send someone to repair it. Repair a 2 min old machine?! As she put it; it can NOT be defected, we'll send a service person, it will NOT be replaced! I don't know how she would know whether it's defected, I hung up and called my card company and disputed the charges.

I called back GE trying to speak to a supervisor. Instead I got another women who still could only send a repair guy, however if that guy says the machine is defected they will probably replace it. The probably still doesn't sound promising to me. Is GE this bad? I mean the products don't last even 3-4 years and customer service, if you're lucky you find a nice person. Doesn't even have to be nice, just intelligent enough not get personal.

The most expensive damage is the Silver Cross Mayfair carriage, all seat cover is freckled with transmission oil. GE gave me their insurance co. phone number I haven't yet called. Some day when my husband could watch the baby for 10 minutes during regular business hours, maybe I could call them.

I bought a GE front load washing machine for close to $1000, and it ok as long as every piece of clothing is perfectly balanced during the spin...which doesn't happen too often. I would say that 80% of the time, our clothes come out soaking wet. My old Kenmore for $400 did better than this. It looks like the springs that hold the drum are just too weak. I washed a small outdoor lawn blanket. Soaking wet, this thing is about 2 pounds...maybe. The spin will not pick up at all. As soon as it starts...it slows back down to a tumble. Even at the tumble, it is usually too fast for the clothes to rebalance themselves. I truly cannot believe this went through QA and passed. So much for high efficiency when I have to dry soaking wet clothes...there goes our cost savings.

I bought a GE front load washing machine for close to $1000, and it ok as long as every piece of clothing is perfectly balanced during the spin which doesn't happen too often. I would say that 80% of the time, our clothes come out soaking wet. My old Kenmore for $400 did better than this. It looks like the springs that hold the drum are just too weak. I washed a small outdoor lawn blanket. Soaking wet, this thing is about 2 pounds maybe.

The spin will not pick up at all. As soon as it starts it slows back down to a tumble. Even at the tumble, it is usually too fast for the clothes to rebalance themselves. I truly cannot believe this went through QA and passed. So much for high efficiency when I have to dry soaking wet clothes. there goes our cost savings.

I have mold growing inside the detergent cups and the drum of my washer. It also has an odor even if I clean these things as much as I can. I think there are places in this washer that I cannot get to to clean that have mold in them but I cannot see them. Have you had any other complaints about this particular model of washer and dryer.

I bought a GE profile washer in 11/08. It started leaking and making loud (very loud squeeling noises). The sqeeling quit but it continued to leak. The repair guy came out and did not seem very knowlegable as he stated he would order every part that could cause leaking and a new belt. He told me I could continue to use the washer on a low level water setting but the leaking has gotten worse so we are unable to use it at all.

My floor and possibly my foundation have been damaged by the leaking of the washer. I have bare wood flooring in my laundry room (smae floor you see from under the house). You can see the water leak outside behind my house which encompasses an area of 3 feet out to about 10 feet in length. If I continued to use the washer like the repair guy said the damage would be worse.

I cannot afford to go to a laundromat and we have 6 people residing in my home. They guy ordered the parts and only one has arrived so far. This washer is only about 4-5 months old and already needs 3 or more parts.

My washer was purchased in mid October 2008. It just caught on fire Tue 03/03/2009, I called right away to notify GE and they sent out a tech, he reported that there is absolutely no problem. I called in about this ridiculous inspection (the tech inspected nothing) they said they would send out a different tech for a second opinion. I waited all day Sat 03/07/2009 from 8:am 5:pm no one called or showed up. I had to wait until Monday 03/09/2009 to call in to ask what happened at which point they had absolutely no explanation.

Another appointment was scheduled for Tue. 03/10/2009 8-12:00 again there was no one called no or showed up. So on Tue. 03/10/2009 at 1:pm I called in and I was told that the tech. cancelled the appointment without notifying me. They actually sent out the same tech from the very beginning of this despicable situation. I do not want this fire hazard in my home and it needs to be replaced this is well under the 1st year warranty and I feel I should not have to deal with any of this nonsense. I truly believe they would rather take the chances of harming my home and family rather than taking care of the actual concern this product should have.

I bought a top of the line front loading washer and dryer directly from the GE store on-line in 2007. After having the pair for a year, the washer would no longer spin. I contacted GE and they sent a repairman out. He showed me the secret drain behind the panel at the bottom of the washer. In the drain was a ton of lint, hair, change, Barbie shoes, etc. Nowhere in the manual does it mention this filter. When I called with my complaint, no one mentioned the filter. The motor had to be replaced on my washer. Now, I regularly check and clear the drain.

However, the washer seems to be having problems spinning again. The clothes always smell musty and there is mildew in the machine. We saved our money to buy a good washer and dryer and were ripped off. The bottom of the line Sears machines that we had before worked so much better than these. GE should be ashamed!

We wasted our money on a product that does not perform as promised. It is hard to get on the floor and unscrew the front panel to clean the drain.

My new GE Washer is tearing clothes. They appear to catch between stainless rim and rubber gasket. I tried to put less clothing in the machine and it still occurs.

We bought a front loading washer in 2001 from Community Appliance in Middletown. Model #WSXH208A1WW. Two of us use the washer and after seven years it was declared unrepairable by an appliance repair person referred to us thru Community Appliance. We contacted GE as it was in perfect condition except it didn't work. They would no issue a part as it had to be put in by their tech. My husband took the machine apart and found the tub to be of steel with a bronze brushing. The part that hold the tub in place is white metal of sorts adn the normal use of soap caused this piece to decay and thus the machine rendered useless. Are there other problems with this appliance and what can be done to compensate us for this obviously defective equipment. Thanks for your consideration of this.

We had to buy a new washer since this one was declared not worth fixing by the repair person who examined it. Stated that it would cost as much as a new machine.

I bought a washing machine on 11/20/08. it was not working properly I call GE to come and repair it (it would not rinse the Clothes) they sent a technician a week later to repair it. He told us we were using the incorrect amout of detergent. He filled the machine half way and spun and rinsed the water out. 2 weeks later the same problem was back. I called and explained that it was still doing the same thing so they sent the same tech out again he then adjusted the level of the machine and spun and rinsed and left and said that it was o.k.

The problem still persisted. By the 17th of December, it would not rince at all. The same tech has come back twice since with still no results. At this time I can only clean a small load of clothes and rinse them at lease twice before I can put them in the dryer to dry them. Today the machine is not working properly and the front is off because of the tech opening it so often - it will not stay on.

GE told me that i must have at lease 5 visits for them to replace the unit and I have had three and they informed me that the first vist was not considered a service call because the technician said that it was was an instructional call since in his opinion I was using the incorrect amount of soap. I have missed 4 days of work (the last visit I waited at home and GE canceled) and I have not been able to wash cloths since November of last year. There must be some lemon laws or something I do not want the machine repaired i would like a new one or my money back I have all the records of all of there visits.

Purchase GE Washing machine Model WBVH6240HWW on 19 Mar 08. The machine is leaking, will not spin, clothes not clean, clothes ruin. Water floded the basement. Lowes told me to contact GE for repairs since it is under warranty. GE send a technician on 2 occassion and the machine is not working it is doing the same thing. I requested a new washing machine. GE decided to send another technician but he could not fix the machine due to ordering electrical parts. When the parts arrive I have to contact the technician for an appointment to repair the defected washing machine.

My children uniform, the basment stayed wet only when the washing machine is on. Inconvenience for me to take the clothes to the laundry mart. I have 2 small children who need clean clothes. I have a bad back and it is very difficult for taking the clothes to the laundry mart or my mom. I am out of a washing machine and it is very stressful. GE should honor the warranty by replacing a new machine.

I am a very unhappy customer and this is not right. My husband purchase a washing machine and we are getting the run around from LOWES and being on hold on the phone with GE and getting transferred to part of the department. I am really disappointed in GE and LOWES. These companies should listen to the customer and help us, instead take your money and get stuck with a defected washing machine. All I want is a new washing maching like the advertisment and warranty promise the american people. We work to hard to take care of the family and buy the things we want in life but instead we are fighting to get the right and correct washing machine.

Purchase a LG washer and dryer in 2007. 1.5 year later the machine floods the laundry room when it is draining. I checked the drain hose it's ok. Called GE for service they gave me an appointment for two days later along with the company name and number. The next day a different company calls about servicing the unit. Before confirming I called GE and now there records only show the name of the new comany that calledm so I confirmed with the new company. The Morning of service GE called and gave me the name of another company that would be providing the service and they would call me within 48 horus to schedule an appointment. This is where we are now NO WASHER AND NO SERICE!!!!!!!

The bearing went out on my GE profile washer. When I had an appliancee technician come out to check it I was told that it would be almost $500 to fix. I looked around for the part I needed and the GE part was $336.00. Well what GE doesn't tell you is that Fridgedaire's parts fit their stackable washers and dryers. I ended up purchasing the needed part for $190 and that included shipping and taxes.

Had I not looked into different comments from other users I would have ended up buying a whole new washer or a very very expensive part. I want to make the public aware of a much less expensive option.

I too have had nothing but horrible experiences in regards to fixing my GE Washing MAchine. My machine has been broken since Dec 2008. I have had the repair man out to my home more times than i can count. He told me that he informed GE that a new machine was necessary. GE had the audacity to tell me they will not replace my machine until they see if it will be cost effective for their company. I explained to them having a machine not working for almost 3 months is not cost effective for me. I also stated that I have children under the age of 5 and going to the laundromat was not an option. As well as that I will not go and shouldnt have to because i purchased their machine not to.

I mentioned to Susan (GE REP) that i feel as though i should be compensated for all the hassels that their company has caused by not working at a faster rate to repair/replace their failing products. This is not to mention that i only had the machine working for less than 2 weeks, after it was fixed again before it broke down this last time. THe lady did not care, was not interested in anything i had to say. I am glad to see in these tough economic times that GE is willing to let a loyal customer go because they want to save a dollar. I am now in the process of having my money refunded for the machine, since they told me today that they cant fix it.

They wanted to replace it with a smaller, non comparable replacement washer. I said NO THANKS. I will get my money back and will never buy another GE appliance again. HORRIBLE. The washing machine made a loud banging noise when it ran. IT needed a new tranmissions, tube, etc. Also it leaked water onto my floor when in use. ALl the water that was in the machine would end up on my floor. But GE thought it was fixable.

I purchased a GE washing machine ( Model # WHDSR209G2WW Serial # DM125999G) for my mother in Jun 2007 and not even a year later the knob broke and needs to be repaired. I called and spoke with Mrs. Johnson ID# 73931 and Richard ID# 543107 and both of them stated for a service charge of $79.00 they would have the GE service technician come out and repair the machine.

After inspection of the washer I noticed the knobs are stripped and after more investigating ( I went to Home depot and looked at the other GE washers) a number of the knobs at the store were also broken. Another consumer in the store stated the knobs on GE washers always strip and are hard to replace. This is not a good thing and the customer service was not good either. I have to say that I thought GE was the way to go but experience has taught me better.

I have special needs children and no clean clothes. I cannot afford to take clothes to a laundry mat...I don't have the money or the time...If I did, I guess I wouldn't have bought a washer and dryer. I only want what I paid for to be working. They have been rude and they keep saying, I know how you feel. They have no idea. I plan to get this thing fixed and buy a Whirlpool...never a lick of problem with my last one...I had it for 12 years and not one time did I have to call a service man.

My Wife and I had a Maytag washing machine that had repairs needed that were too expensive to fix, according to our GE service contract, so we were told to pick out a replacement washer BUT IT HAD TO BE A GE WASHER they would not replace it with another maytag (even though our Maytag was only 3 years old) So, ok we thought no problem so we pick it out, had it delivered on Jan. 22 and have had a major balance problem with it and noone seems to know how to fix it. GE's service SUCKS their people lie to you and their supervisors have ZERO PEOPLE SKILLS when it comes to SATISFACTION. The problem with the machine we picked out, top loading, is so bad that we are afraid its going to either tip over or put holes in our walls. When this F'ED UP washer goes into spin the drum bangs around so fast and loud it sounds like a bomb is exploding sending everyone in the house to run to it and unplug it before something really bad happens. So the knuckleheads at their service dept tell me thats just what it does and that you have to lift the lid reset the clothes and redo the spin cycle. These people are nuts. I have been doing wash for 30 years and have never seen anything like this.

So GE sends out their repair man and he finds nothing wrong with it so I show him with a load of clothes and when the spin mode kicked in the repair guy shot out of the chair he was sitting in and couldnt get to the plug fast enough to stop it form spinning and banging. GE says he needs to replace the balance ring, I say ok go for it....... the next day after the repair SAME THING WITH AN EVEN LIGHTER LOAD THIS TIME. Now he has to come back AGAIN (4th TIME) and this time talk to their "engineers" You know the idiots that designed this piece of **** to begin with to see if its "REPAIRABLE" meanwhile the service dept is useless and wont help. I was very suprised by all the customer complaints I have read about this CRAPPY COMPANY but now I can see why. They are horrible to deal with and THEY DO NOT CARE ABOUT THE CONSUMER AT ALL !!!!!!!!!!!! I actually called their corporate office and got no help from them either (supposedly it was corporate- I still thing the woman was lying to me) I WILL NEVER EVER EVER EVER EVER AGAIN BUY GE, AND I WILL MAKE IT MY MISSION IN LIFE TO MAKE SURE ANYONE ELSE I KNOW WILL NOT BUY THEIR PRODUCTS EITHER.

Our repairman has been servicing our other ge products over the years and so he tells that you also shouldent lift up the lid on the washer when its going because the transmisson will burn out. The instructions tell you NOTHING about this either. SO anyway he will be back to work on it again on Feb 17th and we will see what happens next. My calls to their customer relations dept. started with Mary, got nowhere with her so then I spoke with her supervisor Adonica, then spoke with her supervisor Pat who the said to call her directly if after the repair we just had done did not help that I should call her back at the Headquarters Dept of consumer relations, so I try to reach her and nobody seems to know who she is and they cant connect me to that dept without an extension number, however Pat told me she has no extension number and that I can reach her through their customer relations dept. Well nobody can connect me without an extension they tell me, SO WHO THE HECK IS LYING TO ME. I was very nice and calm with these women while they were loosing their patients with me and this situation and became testy after a while.

I purchased a washer from Home Depot in 2007. Under the manufacture warranty which was 1 year, this washer has had 2 washer tubs, a motor, and other parts. I purchased the extended warranty. The washer broke down again in December another tub and motor was installed again on the washer. After installing the tub and motor the tech realized that more parts were needed. The parts were installed in January 2009. I went to wash a load of clothes the same day it was repaired and I had to recall for services, the water would not stop running from the machine.

A tech came out 4 days later to correct the problem. Before the tech came out I spoke with someone in the Replacement Department to ask for them to replace this machine. It was ridiculous for me to have a brand new machine that required so much work. The machine isn't even 2 years old. She informed me only if the tech said that the washer was unrepairable then and only then I could get a new washer.

I called February 9, 2009 because the washer again has stopped working. The tech came out today to replace the motor again. I have a sick mother at home that require clean linen. I have spent to much money and time at a laundromat. All I am asking for is a brand new washer. I paid for a brand new washer but instead got a lemon.

My husband and I purchased a brand new GE Profile Front Load Washer and Dryer around April of 2006. We bought them after taking a long time to investigate the different brands and speaking to sales reps at Lowe's, Menard's, and Home Depot. After using the machine for only about 6 months, I noticed a tear in the rubber gasket/rubber seal around the opening of the washer door. This tear became worse, but my washer still worked fine, so I disregarded it. I then began to notice a mildew building up on the rubber seal after about 8 months of using the washer. I tried to remedy it by using bleach and a toothbrush - this only worked for a short period of time. I continued to try the bleach, but the mildew was winning. It was then that I called the company - GE - directly.

As I recall, they kept apologizing, had me list my washer serial number and explain the issue(s) I was having. One of the options that they quickly offered was to have a service tech come out to my house (for a fee) to see the issue and offer suggestions. I didn't think I should have to pay for this (and certainly didn't want to), but they were not willing to do this at no charge to me. They told me to go to Lowe's and buy these pellets to clean the washer. I have now done this twice - BUT THE MILDEW REMAINS. I have used the appropriate detergent that the manual suggests, AND we have city water (not well water, which sometimes can cause issues with rust). I am extremely frustrated with the mildew - if I don't remove my clothes immediately after the wash cycle, they stink! I have also been leaving the door to my washer open to try to remedy this problem, which in my opinion is unsafe because I have two young children and heaven forbid they climb inside and something happens!

Therefore, I called again today (2/10/09) to see if - after quite some time has elapsed - they are going to do something about this problem. I also wanted to ask if other customers have issued the same complaint(s) and/or if a recall has been made. In speaking to the service department, I received several apologies again and the offer of sending out a technician. Then, I was told there is no certified technician in my area, so I'd have to look in the yellow pages and find one to look at my machine. I DON'T NEED SOME PERSON TO WALK INTO MY HOME, LOOK AT MY MACHINE AND SAY YEP, YOU HAVE MILDEW AND NEED A NEW SEAL. I NEED GE to back their product, plan a recall, and make the hundreds of consumers dealing with this issue happy. I mean, at least send me a free rubber seal so I can try to install it! It is so frustrating to keep running in this hamster wheel.

When I asked about how many other complaints they've had regarding this the lady (service supervisor) said she hasn't had many at all. I find that hard to believe. All I had to do was a quick Google search and I've found plenty. I'm seriously frustrated. And, in regard to the drain behind the front panel, I have had to dismember this 3 time because of clogging and water on my floor. Each time, I've found pieces of clothes that have penetrated through the seal and gone into the pipes. I suppose I can cope with this, but again, very frustrating.

Regarding a GE Front Load Model WBVH6240FWW... I bought this as a floor model from Lowes. I used it for a year and a half with no problems just for myself. Cycles seemed a bit slow...Had some grand kids move in and the problems began. I discovered that there was a drain not mentioned in the manual behind the front panel. After the first problems with the washing machine not draining, we seemed to have regular problems. Whole pieces of clothing sometimes reached the filter. If you have this machine the first thing to check should be this filter. Why is it behind a panel without a user serviceable feature? Seems down right consumer hostile to me.

Sometimes the cycle would freeze and require an indefinite length of time to clear. There would be no blockage in the drain filter. Finally it quit altogether. Nothing would light up or respond. I concluded that it was probably the Control module. I could order it for $189 - $300+ if I have serviceman do it, but I can't completely rule out the motor inverter.

I also had problems with the door interlock. These seemed almost too minor to report, but still an occasional hassle. I see many reported problems with these machines, so am not inclined to fix it. 2 years use out of a machine that cost over $700 as a floor model. I have not had the mold problems many report. The door gasket drains well and doesn't collect mold. Was it redesigned at some point?

I called G E to have my gas dryer repaired. I asked if the techs are prepared to service a gas dyer and repair gas lines they replied YES. The tech showed up to my home the next morning. Opened the dryer looked inside and 3 minutes later said that will be 95.00 please. He didnt look at the lines he didnt check any connections and 3 mins later 95.00 I still have a broken dryer and a to top it off a $95 bill for what?

We purchased a new large capacity GE washer & dryer set in Sept. 07 In July 08 both units failed. we had to wait a week to get a service man out to repair them. He had to replace the circuit board on the dryer and the transmission on the washer. Fairly major repairs on units less than a year old. Within the next two months, the dryer's circuit board was replaced two more times along with one other part we were told was causing the circuit board failures. Why did it take three blown circuit boards before they pinpointed the cause? The washing machine was inspected during one of those visits also because it was squeaking like it had done before the transmission went out the first time. We were told that it was fine. Now, Feb '09 the washers transmission is out again and needs replaced.

Our warranty is expired and GE tells us that even though the part is less than a year old, we must pay for the repairs. After much arguing, GE will do us a favor and waive the parts cost, but we must pay the labor costs. The serviceman admitted that they are seeing this failure often and have found that a defective motor causes the transmission to fail. So, why wasn't the motor replaced the first time while under warranty?

GE customer service is like talking to a brick wall and they can't seem to get the point that we don't think we should have to pay any costs - labor or parts since they didn't fix the root cause the first time out. How many more service calls are they gonna cost me? The washer is model # WLRR5000G0WW and the dryer model # DRSR495EG1WW -- DO NOT BUY EITHER ONE, THEY ARE JUNK AND WILL COST YOU DOUBLE THEIR PURCHASE PRICE WITHIN 3 YEARS, If my calculations are correct.

At this point I think it is going to be more cost effective for us to eat the purchase price and buy new units-- different brand of course-- rather than dump money into appliances that have proven themselves prone to failure.

GE front loading washer streams water out of detergent tray onto the floor. It streams down around the door and almost appears as if the door is leaking but it is not. THE PROBLEM TURNED OUT TO BE CAKED UP POWDER DETERGENT in the detergent tray area. Remove the detergent tray by pushing down on the tab at the rear of the tray and it will come out easily. This will expose the caked up powder detergent. This can be easily broken up and removed with a long screwdriver or stick or whatever. If possible, spray some hot water into that area so that all the residue is washed away. vMy beef is that although this information is on many websites, GE service was not forthcoming with this very common problem and solution. Instead they direct me to service. Helping consumers instead of bilking them will result in more sales and profit GE, dont be weasels ! The real moral of the story is DONT USE POWDER DETERGENT IN THE LIQUID DETERGENT TRAY, it will mess up your machine and eventually it will LEAK !

The consequences are that I will no longer use powder detergent in the LIQUID TRAY (duh). I had to take a day off work to do all this because I thought the leak was a plumbing disaster, but thank God, it wasnt. I hope this helps your readers. God bless.

I purchased a GE Quiet Washing Machine on November 3, 2007 in Tampa, Florida brand new. On January 28, 2009, the machine stopped washing. The agitator wasn't working. The machine would fill with water, then drain. It wouldn't spin or anything. On January 29, 2009 I called the Store and obtained the extented warranty information that I purchased when I bought the washing machine. I called Quality Applicance Service Inc. who are contracted with Famaous Tate, to schedule a repair appointment. It was scheduled for Friday, Janaury 30, 2009 between 10 am and noon.

On January 30, 2009 the repairman informed me that the motor shorted out. But instead if recommending a replacement washing machine,instead he said that he would order another motor. I don't much about these matters but I do know replacing the motor would be continued problems. I called GE but was pasted on from on department to another getting no where. I would never purchase another GE product ever. I am in the market to purchase a washing machine for my parents, and you can believe it wont be an GE. Maytag or any product would be a beeter choice an GE. Never again.

I had purchase a GE washing machine from PC Richards about 11/12/07 (hundreds of dollars) and purchased the extended warantee for a three-year term for an additional $311.58. This washing machine is located in a commercial building, but is used by my residential tenant in an adjacent building. Since this time, this machine has broken down three times and has been serviced by GE repair people. The machine just recently broke down again and when I called for repairs I was informed that I do not have the appropriate contract since it is in a commercial building and I only have a residential contract. I was informed that my contract was null and void, despite my explanation that the machine was used for residential purposes, and that the contract that I signed never stated not for commercial use or housed commercially nor that this contract is exclusively for residential use. No one ever informed me or sent me a letter stating that my contract was not valid for this commercial use.

I had talked to over 8 people at the 800-number including: Gloria, Erica, Jennifer (a manager) and Shaquiqua, as well as speaking to Melanie and others at 800-6-. Despite the extremely rude treatment, esp. by Jennifer the manager, being placed on hold (for up to and hour and a half - before I hung up) and the basic run around; my problem has still not been resolved. I originally purchased this machine and was later sent a letter by a company GE Comp Service Protection Plus, providing me with a service contract for this washer. This company did take my money, $311.58 via credit card and to my surprise, according to the GE consumer relations dept., I have no coverage and that this is my problem. They informed me that I purchased a residential contract (my signed contract doesnt state this) and I signed a contract and their company/service provider is obligated to provide coverage based on this agreement.

Gloria later informed me that they sent me a follow-up service contract with terms stating that this product is not covered for commercial use. I explained that the machine isnt used for commercial use, it is only in a commercial building. I have never been treated so poorly and so humiliated by a Consumer Relations department in my life. Jennifer has the most condescending attitude and put me on hold for over and hour and a half. Shaquiqua yelled at me saying that I had talked to the other representatives and that no one is going to help me out. I was just trying to get an answer as to why I dont have coverage that I paid for, why I was sold a contract that should not have been sold to me or should have stated certain restrictions, and lastly, how could I transfer this residential contract to a commercial one?

After talking on the phone to over eight consumer relations personnel, for over 3 hours of phone time, I am still without a commercial contract, $311.58 in the hole and do not have a service contract nor coverage for my machine that loves to break down. I rarely write letters like this, but I have never been treated in such a humiliating manner as with this episode, treating my situation, my money and myself in such a demeaning manner. I have no problem converting this residential contract to a commercial one if that is what needs to be done and HOW it can be done. I was feeling hopeless and did not want to call back. Multiple GE employees did the same thing and would not put a supervisor on the phone with me or repetitively put me on hold.

We bought the new GE front loading washer and dryer from Lowe's because of the company name. But since buying them, I wouldn't recommend them to anyone and if I could afford it I would get rid of them and buy another brand. The washer consistently overflows, plus does not always spin the clothes properly. So I have to set the cycle to spin and drain and then dry them for extra time because they are still so wet.

I am disgusted by this more than I can say. I'm sure the policy is too bad, you bought them, you're stuck. They were over $1,000.00 and we had saved up for them.

I purchased this washer and the complementing dryer in 2006. Luckily for me, I purchased it from Army and Air Force Exchange Services (being military) and also got the extended warranty and service contract. I have had to have both the washer and dryer 'band-aided' about 3 times each. In addition to the lint trap issues, and drum problems, as of right now I am trying to get the warranty company to buy me out and simply give me my money so I may purchase a new unit.

Currently the rubber gasket is ripped and using the washer floods my laundry room, living room and kitchen. I have been trying to get this resolved since October, and today the service contractor through the warranty company berated me on the phone and said I needed to figure out what to do to get bought out because it was too expensive for him to fix. He basically told me that he would 'figure it out' so I could get a new one, because fixing this was not worth his time. If only he had told me this when I made the original claim in October, after it took him 3 weeks to come look at it.

This machine is a piece of crap and I am really disappointed in GE. I expect more for my dollar. I don't expect perfection, but I don't think I should waste my money on a product that fails so regularly.

So I've been schlepping laundry across town for a family of 5 a couple of times a week, which isn't especially great since the military retired me early due to having spinal fusion surgery last year. My husband is still on Active Duty, so I can't exactly ask him to go to the Laundrymat. So if you figure $25 bucks twice a week for 14 weeks... Besides that, it actually is an energy saver-- If I can't use it at all, I save tons of electricty and water.

Front Loader Washing Machine is ripping clothes. Apparently not just me having this problem

A GE repairman came out to the house and quoted me $120 to fix my washer (1 year and 3 months old). The $120 is a labor charge, as the part was covered under warranty. We scheduled an appointment for Saturday morning. The repairman showed up on Friday when my wife was home. He fixed it and charged her $168. She didn't know what he had originally quoted and paid him. I called GE to complain, and their records showed that he charged us $160.99, which is bizarre that GE doesn't realize that the repairman was also stealing from them. They, of course, did nothing, putting me out $48.

I purchased a GE top loader washer in July 2008. My first service call was because the machine did not dispense hot water. The technician said that, due to the energy saving devices installed on it, it was not designed to dispense hot water. The next service call was due to the violent shaking during the spin cycle. The technican told me that it was off-balance, and needed a new drum and balancing ring. He came out again the following week to install those parts, but it did not fix the problem. He then ordered a clutch, water valve (for hot water), and some other parts, and returned the following week.

After installing these parts, the technican indicated that the machine cannot be fixed. I was told to contact GE Consumer Relations to find out what my options were. I called GE Consumer Relations the following week, and was told that, according to the engineers, the machine is operating as designed. I was also told that the technicians will no longer come out to service this machine, even for the new problem that appeared since the last visit.

Even though there are 6 months remaining on the original manufacturer's warranty, they refuse to honor it. I was told to call a 3rd party to repair it and pay for it out of our own pocket. I refuse to fix this piece of junk. All my appliances are GE, and they will be replaced with those from another manufacturer as they break. I have had it with GE products and service. Isn't it a law that they must honor their own warranty?

I purchased a washing machine in Sept.2008 it went out in October,2008 As of Jan 14,2009 it still has not been fix, the repair man has had the part since Dec. 23,08 I have call G E at least 1,0000 times and they still, won't make the guy to come out a fix my machine. We have tried to be understanding but, almost 3 months later and close to 600. dollars spent at the laundry mat I can not get G E to do the right thing. or the Appliance center that is responsible for the work. I have took off work and been home, 3 diffrent times in the last, 2 weeks for him to be a no show and G E still wont do anything about it.

My GE washing machine (new in 2006) flooded two rooms Sunday. After reading the most recent post in this thread, I checked the hose that triggers the switch to stop the incoming water supply, and, sure enough, a small amount of lint had disabled the mechanism completely. Lennar used all GE when building this house, including the worst dishwasher that I have ever owned - very slow, cleans dishes only when loaded to half-capacity; a GE dryer with an alarm buzzer that can't be turned off; a GE refrigerator that has had a number of service calls, most recently for the mechanism that closes the flap after dispensing ice.

When the tech showed me the part, it was rusty and lousy as though it came from an old junkyard appliance, not a two year old unit in a climate-controlled house. He was amazed and embarrassed at the poor quality of both the part coming out and the part replacing it. My GE oven takes twice as long to pre-heat as did my 25 year old GM/Frigidaire, and one of the hot spots on the cook top can't be trusted to heat at the lowest setting. My entire family and circle of friends are well aware of the declining quality and reliability of GE appliances.

Very lucky in this regard -- I was home to pre-empt water damage, very glad to just mop up when I know it would have been SO much worse had I started the wash on my way out the door to the office. Also, I don't race to call for repair service until I am certain I can't resolve the problem myself. But I will not buy nor recommend GE products ever again.

The front seal around the door ripped and sent water running all over my kitchen floor flooding the mud room and the kitchen both. Have saw several others have had the same problem as i have had. Ge should recall these washers and fix the gaskets I will never buy another ge appliance again. wish i could afford a new brand. would go to another brand.

well when it ripped it flooded my kitchen, mud room and runt every thing that was in the stand under neath soap powder, irons, you name it. every thing was soaked and ruined.

I purchased a new GE washer in 2006 for my new home.The washer malfunctioned Dec. 28, 2008 & flooded my entire carpeting in every room.The poor design of the washer caused a piece of lint to stop the water control sensor, therefor water continued to pour out of machine damaging my new home. After contacting the Water Damage Restoration Co. & my Ins. Co. etc. to take care of this mess, I contacted GE to let them be aware of this GE Washer malfunction. They said they can send a service tech repairman to look at the washer....but no help beyond that. I do not want the GE Washer. I will never purchase a GE product again.

After the washer malfunction water damage, we had to leave our home, make provisions to stay elsewhere, also do my laundry out, very costly & disruptive. We are both Seniors on a limited income.This has caused us very much distress, because we now have to carpet the entire house, which means moving every item out of every room & being held to someone elses schedules until this matter is cleared up. And now we have to purchase a new WASHER. I think GE should compensate us for the cost of the Malfunctioned piece of machinery that they produced.

Our 2 week old washing machine, GE Model WWSE524062WW, quit spinning. We called for repair and upon inspection the tech informed me the motor and fuse are dead and this is not a surprise.

They know there is a problem with this motor and they now have a different motor for replacement in this model. He wasn't sure he had one in the truck because they've been using a lot of them', sure enough he had to order the part. I was told it couldn't be sent for two days and therefore the service rescheduled for 2 days out, which unfortunately conflicts with our schedule so we'd get bumped to the following week (another weekend without laundry...on a brand new $500+ machine).

So I called the 1-800 line, talked to three different people at the main line and finally the third one had the authority to actually order parts AND communicate directly with dispatch, she was able to expedite the part at their cost (she originally wanted ME to pay for the expedited shipping - which is absurd because they shipped me a defective unit that died within 2 weeks of use!). I've not run into a company with as isolated of service departments with CS reps that have so little authority in a very long time. It's also sketchy to me that GE is knowingly sending out washing machines with a defective motor, hoping that only some break and have to be repaired - that is questionable practice in my eyes. It only takes a moment to lose a customer for life....GE has lost me.

Assuming the new part works, since I fought them, this may not cost me a dime outside of my time - assuming the new motor doesn't fail.

The front loading washer will not spin out the water in the tub. We have cleaned the trap three different times and having to take the pump off and clean it also. The last time the pump locked up, full of lint. GE has a problem, lint should not be able to get inside of a pump. This set is a year and a month old spent over $2000 dollars for the set. Thinking about throwing it in a big hole! Would not sell this set to anyone!

Always have to take the pump off to see if it is full of lint. When the pump locks up you have to buy a new pump at the price of $171.00!

Purchased My Ge Washer and Dryer in 6/07. The washer was always loud and shook but I thought it was just a front loader and would do that. Now a Year and 1/2 later. The seal around the front ripped and water got everywhere. Paid 300.00 for a service guy from American to come fix it. He said the Drum was bent and probely was like that when I bought it and I should call Ge for some help.

Because the problem still wasnt fixed.I called GE and they said they would give me the parts for free but there service guy would have to fix it. Well he called 2 days later very rude that he had to drive so far to get to me and if the drum is bent it would cost me 80 for him just to come look and tell me again the drum is bent and then another 4oo to install it.. So even thought I can get if for free they will charge me that much.

Even thought the repair guy from american can install it for 40 dollars...yes, 360 dollars cheaper for the same work. So, I called GE again and told the lady this and she said to get the part numbers i need and they will over night them to me and the repair guy from American can fix it. So, I finally get the part numbers and call GE again today. I get a case manager named Jackeyln that was so rude a d should not be working with the public!

Basically called me a lier that no one had told me they would help me. But the nice person she was (NOT) told me they could send them at a discount.. so, she being so helpful looked up the DISCOUNTED price for me and the total came to over...1000 Dollars for the parts...and dont forget the 400 dollars for THERE guy to install it. Even thought American can get the parts for the same price (not a discount!) I asked Jackelyn if there was someone else I could please talk to and she said no she was the only one I then asked if I could please talk to the girl I talked to before and once again she said No. She cant transfer calls, but I could write a letter...

The other two people I talked to was going to help me but this very Rude person just wouldnt help at all. But she did say she could give me a discount on a new GE washer..haha!! so, Now Out 300 dollars they want me to buy another GE. I just want the parts they told me they would send to me. I will pay for the American service guy to help.

The only thing Im out is a washer I only had a year 1/2 mts when this started the 300 dollars for the repair that didnt fix it and now I have to buy a new washer.. So 749.97 plus 300 then 1000 for a new one.. not to bad for 1 1/2 years

in two years we had to have the seal replaced 3 times. then after the warrenty was up two more time at a cost of 225.00, each time. Then it broke again, so we bought a second hand one for 80.00 dallors, and it works better than your crap.I still owe a lot of money on these appliances that i will pay but i nor any boby i can tell will ever buy your stuff again. And the sad part is this econmics times you people dont evan care about dissatified coustomers.

OK, another update from the fine folks at GE, after my last Eight service calls for my rather violent vibrating washer and almost every part being replaced they put a new drum in, that didnt seem to work so now we are onto replacing the motor that is squeeling and growling. that still has nothing to do with the bouncing all over the room breaking everything in reach. unless I find help i am going to junk the washer and buy the three hundred dollar cheap o brand I had for years before

Purchased washer in October of 07, since then had GE techs out 8... Yes 8 times for a slight vibration... ok not so slight... the machine will jump 6 inches in the air breaking what ever it comes into contact with they have nearly replaced every part inside the machine and still no result... gone thru the GE replacement claims process and been denied because machine is working as designed.... still cant seem to get any action out of the fine folks.....

I have the frontload GE washer and dryer which I had purchased in 2006. Since then the washer has needed to be serviced more than 3 times and the dryer twice. The washer would tear up the clothes, the water would not drain out, and then it would just keep running without shutting off. The Dryer has been serviced twice, the drum needed to be replaced and the board that tells you how much time is still left on the load.

When I had these Items serviced I was told that the washer and dryer were not meant for home use because the washer and dryer needed to be fully loaded. When I fully loaded the dryer, it would just stop because it was too heavy. Then I would have to re-wash the clothes because the dryer wouldn't work. Real Energy Saver. I have probably spent more money servicing both products than I have on the actual appliances.

Been having problems with my GE Adora front loading washer that was sold to me as one of the best, when I should have really bought an LG or a Kenmore, which (I now realize) rate much higher in cosumer guides.

I'm having the same problems as mentioned above, lack of draining, unbalanced loads, failure to complete a load, and I am about to check to see if the hidden, undocumented, lint/coin trap is blocked.

Never Again GE, I spent thousands on this, and I thought GE was a huge name I could trust. Pure garbage.

My uncle has a small Kenmore front loader that is rated for smaller loads but takes more laundry and cleans better.

Go figure.

We purchased 2 GE commercial dryers, model # DHDVH52GF1WW for a small, 13 room bed in breakfast in August 2007. Since that time, the slide wheel & slide drums on top bearings had to be replaced on both dryers due to being of a poor design & cheaply constructed, certainly not fit for commercial use. When I go to Home Depot, I want to buy a good quality product, not have something that needs to be fixed every couple of years. This was an inferior product.

We had to replace parts in the amount of $35.95 and pay 2 hours of labor at$20.00/ hr.

im sorry but i had to laugh at the complaint (11/12/08) the GE washer and Dryer is the worst product we have ever purchased.... any how i just got the washer today in my house and took me forever because it weighs more that my durango and this massive energy saver is so large that i had to mover everything in my house to one side just to get it ready to put it in the hall way. i thought that the timer was a clock and realised that was how long it was going to take me to wash 1 load of clothes. it is now 620 and i started id at 500, it restarted because i forgot to put something els in. oops.... well all said and done. after reading all the complaints i think i still have time to return this hunk of junk. thank you for the info guys and girls

flooded room, hurt back and waste of a good day and money

this ge ge front loader is the worst washer i have every had it shuts off all the time it will not spin out half the time and the door boot seal get black mold on it.

I complained to the company. They take no responsibility for the built in flaws of the washing machine that I bought. Instead, they say it's meant to function that way. In an attempt to compensate fr the machine wobbling she offered to send me new legs and vibration pads. She told me to use the Speed Wash setting for ALL load types; there goes cleanliness. Isn't there an equivanent of a lemon law for appliances? That appliances with flaws are allowed on the market is disgraceful. What I want is a refund so that I can purchase a replacement. Model Numeer: WCVH6200JOWW.

I have been using electric washing machines for the past 60 years. In April 2008 I purchased a GE front loading, Energy Star, washing machine, as part of doing over my kitchen with all GE Profile appliances. I find it -- the washing machine -- to be the most ill conceived, poorly engineered piece of junk that I've ever owned. Water remains standing in the rubber gasket surrounding the door for weeks at a time. I went on a three week vacation, deliberately leaving the machine door open, and when I returned, the water was still in the gasket It doesn't even evaporate. Who designed this piece of junk? Sears made it's sale. They want nothing to do with me now, so I'm referred to GE.

This GE machine just doesn't do the job. I have to now purchase a new washer/dryer for a rental unit that I have. It won't be a GE product after this misadventure. I'd like for [GE] to take this piece of work back and allow me to purchase another model. Meanwhile, I need for [GE] to arrange for someone to come to this house to balance this machine and get the drain system operating correctly. T

ECONOMIC DAMAGE? How can I measure the additional electricity required to operate a machine that saves water? I spend significantly more time tending to a machine than I previously did. My time is also valuable. PHYSICAL/EMOTIONAL DAMAGE=ONGOING STRESS: I have to wait hours to do all my laundry because the machine decides how long the load will take. Really dirty laundry takes 2hr 44min as a base time line.

WE got the washer and dryer less than 2 years ago and are not at all happy after spending almost $2000, It smells in the washer,will not spin and now I am going to the laundry mat to wash!Our laundry smells like dirty water and here we paid this much for this.

well after that much money out I was sick . when my old washer lasted 15yrs for three times less money,I do know I will tell anyone do NOT buy this type of washer and dryer!

I bought a Ge front loader washer and dryer. we spent alot of money on these thinking they were going to save us in our water bill and last a long time (our cheap reg set lasted 12 yrs with mabey 1 service call each) anyway after the first month the washer produced a strong stench and it made the clothes smell awful a musty moldy strong smell. I called GE I was told not to use fabric softner and to run bleach and hot water through the unit w no clothes a few times a month and leave the door open when not in use and that should do the trick

So after the first month it stopped spinning had it repaired a few weeks later there was water all over my basement in the washers petistole filled up completely, the rubber seal split in the frond this was replaced and serviced (EVERY TIME YOU NEED SERVICE IT TAKES THEM AT LEAST A WEEK which leaves you stuck w no washer and laundry mat trips I have three kids this got costly) So they fixed the seal the washer ran from this point on jumping around noises the smell got worse then the rubber seal broke agian water everywhere.

at this point I reported to the BBB and after months I did get a new washer replaced to me was the same exact unit and I bought a 5 yr contract for servicing it and its a good thing because right away the smell is back the washer front seal is leaking theres water all over my floor as I type this. I am so sick of this. WE NEED HELP. I want my money back so I CAN JUST BUY A REG CHEAP SET these are junk and are a big dissapointment!

AS FAR AS MY DRYER it too is not heating up. I have not had it looked at yet but its just over a year old and i just know its going to be trouble.

the mold smell cant be good for my family , my water bill is higher w these , the laundry mat is sucking away my money , my basement has been flooded over 10 times my rugs are ruined the water is under my floor , my childs toys were damaged by water .

We purchased Ge adora in april of 2006 paid almost $2000 for the set of washer and dryer within 2 month the gasket tore apparently because of tiny baby nail clippers unbelievable. Our clothes have a musty smell towels even worse wont even wash it right. well we cleaned the filter found one baby sock. Called ge they said we would have to purchare a repair contract for 1yr at $309 or 2yr at $370.80.

1 load takes a whole day and wont drain the water correctly now it wont drain the water luckily I have the storage on the bottom and when I opened the washer all the water collected their, it is wrong that the company doesnt recall this product it is horrible. I have told friends and family not purchase this product. I dont know what to do.

Know we are stuck we cant afford to purchase a repair contract plus the clothing it has ruined. We are frustrated myself, my husband and 3 children we are planning to junk this washer we bought at Home depot and purchase something that will last.

I've got about six pages of what happened regarding my GE Front Loading Washer, but it doesn't do any good to post all that info if we can't get anything done. Let's start putting together names and info for a class action law suite..

Adora front load washer makes clothes smell moldy & nasty.

I am so glad I am not the only disappointed buyer of a GE Adora washer. I have had to replace the rubber gasket next to the door 3 times in the 2 years I have had the machine. Today, it tore again and so I will have to wait another 2 weeks to do laundry in my own home- I have 5 kids and a husband. Now I have to pay for it to be fixed and go to the laundrymat while I wait for maintenance.

This is the first expensive washing machine I have ever bought. The other cheaper machines never had a problem. I don't know what to think. I was also told by the appliance store that the moldy smell will go away if you leave your washer open. It just makes my house smell moldy. I also had a tech out when my washer wasn't draining correctly and my clothes were coming out soaking wet.

He showed me what to do, a complicated way of fixing a machine. I'm sure I'll have to have him out again for that. I am disappointed but don't know what to do. I wish I had returned the machine when the rubber gasket was not sealed correctly, but Home Depot insisted on sending someone out to help me.

I purchased a GE washer in October of 2007. In April 2008 it stopped spinning and they sent someone out to fix it- but first I had to wait a week and a half for someone to come out. It stopped spinning again in October of 2008 and they came out again on a Monday. By Wednesday it had stopped spinning AGAIN. Finally I demanded to speak to a supervisor and was able to get someone out on Thursday to fix it again. Now it is November 2008 and, surprise surprise! It stopped spinning again!!

I called GE and talked to a customer service rep. I let her know that I would like a new washer as they can't seem to get this one fixed. She said they would send someone out to verify it was broken and go from there. Instead, they had the repairman fix it and now they are telling me I am stuck with it. No one is willing to help me and the rep literally told me I was out of luck. Previously I owned a Whirlpool washer for 5 years and never had one problem. Unfortunately when I sold my house, the buyers wanted the washer and dryer. I am considering junking this washer and buying another whirlpool!! Stay away from GE. Their products are garbage, as are their customer service reps.

Economically, I have had to go to a laundromat because I have kids and cannot go more than a week without a washer.

We now have to regularly un-plug the drain by unscrewing the front panel and draining the machine then cleaning any debris out. The second machine has the same issues as the first but more! It also sounds very loud (like a freight train coming) it often damages clothing like swim suits, socks and underwear. We bought these frond loaders as a set. And both of them have been terrible! We have had the second washer a little over a year and the dryer two years. The dryer is also starting to have problems. Cloths rip and it turns on and off. The dryer also makes a very loud screeching noise as it runs. These machines need to be recalled and GE needs to take responsibility for this poor product!

I purchased a GE front loader washer and dryer on 8/4/06. Since purchaing these units I have had repair men out numerous times, at least 10 times for issues with the washer. There is a strong oder of MOLD resinating from the washing machine. My clothes smell horrible and it's an embarrasement when people come over and inquire What is that smell???

I have had the repair men to my home neumerous times and was continously told the same thing... Clean your washer. Well, I clean my washer MORE than my clothes yet, the washer and my clothes continue to smell like MOLD! The last time few times they came out, I called them not only for the smell but for a different problem.

I had contacted them about my washer not spining all the water from the clothes, they sent a repair man out again. They replaced the tub because it was warped and the electrical components for the settings , Wayne, the GE repair man stated, in regards to the smell, This is the problem right here, I stood over the replair mans shoulder and what I saw was a HUGE amount of black mold in the covering back of the drum, he stated I had legitmate gripe, however, he would not document it and refused to clean the black mold and Mike, (his partner) left the MOLD in the plastic basket that holds the tub and proceded to reassemble the unit and left.

I feel that GE has fraudently sold me and other consumers a so called energy efficient that is not anywhere near energy efficent when I have to run the unit with nothing in it on a regular basis according to the representatives at GE Corporation to clean the tub and 'other' components.

At my expense, they, GE Corporation, wants me to purchase bleach and chemicals, use my electricity and water to run through the unit to mask the smell, (THEIR WORDS), how is this efficient and saving energy?

However, the kicker? It doesn't do a blasted thing to correct the issue, only drain my pocket book! I am tired of GE ignoring this issue and continues to tell me there is nothing they can do, they don't cover smell and mold, how convienent considering that many others have the same issues, this issue in my opinion is a manufacture defect and therefore should be the responsibilty of the manufacturer.

I've been sold a bill of goods due to their engineering flaw design, and I am told I have to swallow it. I don't feel that I, or others should have to! I hope you can assist me and others who are experiencing this problem.

Recently, I started to do a little investgating to see if I'm the only one with this issue, I can assure you, I have found MANY people with this same issue. GE is the last place I'd shop again for appliances, their customer service and repair departments lack the ability to resolve issues to a customers satisfaction. They're in the wrong and we, the consumers, are left hung out to dry!

I feel that breathing that black mold is a health issue!

Within the first week, the Clothes Washer FLOODED my downstairs doing $20K damage, because the piece that part that stops the water from filling was not put on. Clothes constantly smell like mildew because water does not empty from washer.

Next the dryer WOULD NOT dry the clothes at all (still having problems)

Refridgerator: Ice maker throws all of the ice all over the bottom of the freezer, it melted and flooded and the water did damage to the ceiling below. No matter what temperature you set the Refridgerator on THE FOOD FREEZES. I am constantly cleaning up frozen and exploded eggs. I throw away food because it is ruined from being frozen (this is the refridgerator NOT THE FREEZER)

Dishwasher: that's a joke, I must completely wash the dishes BEFORE I put them in the dishwasher otherwise they come out just as dirty. AGAIN, how silly of me to expect clean dishes.

Double Oven: I use the second oven for storage because you cannot use it. It will not cook the food, it only BURNS it. I was told that I could not expect the lower oven to work like the upper oven because it was different technology, and I was expecting too much. The glass stove top has already cracked once and been replaced. Now some times the burners work sometimes they don't. You just take your chances.

If it were at all possible I would take all five appliances and throw them out in the street and run over them with my car, but I cannot afford that. And these appliances are now almost 12 months old.

I purchased a GE Adora front-loading high efficiency washing machine 2 years ago. I noticed that the machine was progressively declining..clothes were not spinning well and coming out wet, etc...eventually - it would shut off between cycles, if restarted - it would not spin - then it would not drain the water out. We read the entire owner's manual - made sure the hose was not crimped, household drain was not clogged, etc....We DID NOT call a service tech - which would have been the next step at our expense.

Check this out - my husband unscrewed the panel on the front bottem of the washer - right there is a cap for the drain, easily uncrewable by hand - when removed it is connected to a screen - WHICH WAS PACKED WITH LINT, ETC - completely blocking the water from draining. #1 - this should be routine maintenance, periodically cleaning this filter. I am lucky that I did not burn out the motor trying to re-run my washloads. #2 - there is no access to the filter. This should be in a place easily accessible for cleaning. NOWHERE in the manual or online does it tell you to check this!!! That is because I believe the company would benefit from service calls - or ultimately replacing motors when this breaks.

I am sure that the project management team working on the development of these washers knows that this exists - you can't miss it when you uncover the front - this is now routine maintenance. Although I believe I have probably put years on my washer running it with the filter clogged - I am more concerned about the fact the GE should be required to make this knowledge available to the public.

Additionally, I was told that the mold smell my washer developed over the first year was because with front-loading washer you need to keep the door open when not in use. Hello - I spent a lot of money on this - I need to keep the door open. How about the reason may be that the water that did not drain because my filter was clogging was sitting in the bottem of the washer developing mold. Incredible. GE is aware of this - should the public be also?

My only physical damage would be the years added on to the motor of my washer because I was running it with a clogged filter. Economically - for people who would not go past what the owner's manual tells you to trouble-shoot - it is going to cost everyone a service call or ultimately a new washer if they burn out their motor. This is not right.

the GE washer and Dryer is the worst product we have ever purchased. The washing machine takes twice as long to wash a load of clothes as any machine I have used before. The washing machine also eats sock, underwear and bathing suits. The clothes come out of the washing machine so twisted up that no amount of drying will un wrinkle them. I have to iron everything, because it is wrinkled beyond belief. We have to , once or twice a month unscrew the front plated and unclog the drain pipe, and always pull out underwear, bra parts,etc. It is a major deal and no matter how you do it, water gets everywhere. There should be a recall on this machine, but honestly I don't think you can fix it, it is an all around horrible design. Will never buy GE applainces again.

I purchased the Ge Adora washing machine almost 2 years ago and noticed our clothes always smell musty after they have been washed. It drives me nuts! I thought well I will try different detergents and that does not help! I realize that the smell is in the machine itself. Also I have to manually open the drain after every few washes to release the water that does not empty entirely, after the final spin cycle. I believe there should be either a recall or a class action suit!

We are having the same problems as we see many are reporting, our washer is not spinning (jumping all over the place at times and leaving a lot of water on the floor). The rubber gasket has ripped and there is a bad smell from it because the washer is not fully draining. We have had GE repairmen come here multiple times and they blame this on the hose that drains from the machine, the detergent etc etc. They have changed the motor,the control board and the rubber gasket and the mashine is still not draining and there is a foul smell in it and the clothes are not clean smelling. We have told the repairmen that this machine is a lemon but they will not agree on it and are obviously trained with answers to all comments. We are very tired of this and do not know how to get them to replace the machine!

We spent quite a lot of money on the washer and have never experienced anything like it before.

Bought washer at homedepot. The rubber gasket showed cracks after a year. After 4 more washes it ripped completely and the machine will not work. The service personnel at GE were not very helpful. The machine is useless and currently does not work.

I have a baby and both myself and husband work, so we need a washer. This was a waste of my money. Now I have to spend about $1000 for a new machine, $300 for service repair with no guarantee or make daily trips to the laundry mat.

I own a service contract that is a complete waste of my time. I had contacted the office to arrange for for a technician to make the repairs. I told the contact on the phone my switch was broken and gave her the serial number. On Saturday, after waiting 6 hours, a technician comes to my home to diagnose I have a broken switch on my dryer, he needs to order a part, took the serial number and left.

The following Friday, I waited two hours for a technician to show up at my door without a switch, claiming he had the office call, order a switch which was supposed have been delievered to my home the day before, and I was responsible to have the switch ready for hime. I was furious. For him to repair my dryer, he needed to order another switch, I needed to wait for another technician to arrive at my home (waiting time 8:00-4:00) on a day of my choice and I am to be home to receive the switch.

I have already wasted 10 hours of time and pay and am looking forward to another 8 hours. I could understand a reasonable amount of time of inconvience but I am looking at 18 hours of loss of work, money and time over a broken switch that was originally reported. I don't need a PH.D. in engineering to have solved this riddle. The office had the serial number, all their personnel needed to do was order the switch, made sure the technician received the part and came to my home and repair the dryer. The fact of the matter, why is the consumer expected to pay for in time and money and aggrivation for the repair of an applicance that I have a service contract for? Then the company makes the consumer responsible for tracking down the missing part at the nearest FedEx. (where ever that is). The General Electric Company Sevice Protection Plus needs to be held accountable for the poor service they provide to their consumers. The public should be aware that service contracts focus on the money they receive for the contract and the service they sell the public.

We purchased a GE Adora washing machine April 2007 while the machine was still under the one year warranty we purchased an extended 5 year warranty. Since originally purchasing the machine we have had three service calls. The last incident has taken four service calls and two weeks to repair. The warranty division of GE is rude and unaccomodating.

Like many others we purchased the matching GE Adora Washer and Dryer, and like them we are also experiencing the smelly moldy musky smell and never overload the washer, always use only HE soap and I personally check all the pockets of everything before we put it the clothes in the washer as I do the laundry in our home. From time to time we have seen a garment damaged by the washing machine and have also experienced the lack of spinning capacity to ensure all the water has been removed in the spin cycle.

I think it is time to finally put an end to GE's apathy when it comes these products, and unless they have improved them to the point of replacing the machines, they should at a minimum refund the entire purchase price of those machines so as to allow the general public to purchase machines that actually work.

Dryer boought in Late April of 08 started making noises almost immediatly. After letting it settle in, called the repairman. Wait 1/2 a day and he replaces the bearing. Almost immediatly same sound. Repairman is back 2 times but since sound is intermittent, he won't stick around to hear it and leaves within 2-3 minutes. We record the sound, and have him back. he replaces the bearing, and within a day, the dryer sounds like a car wreck happening.

Next week he is back and states the drum is eggshaped? New drum ordered, and arrives a week late, He returns the followiing week. Oops, they sent a used drum. Wait another 2 weeks and get the new drum, he returns a week later, and replaces the drum, bearing, diffuser, and backplate. before he leaves the dryer is making the same car wreck noise. Now they are going to replace the panels. Non moving parts!

Six months, countless hours on hold, six days staying home for the repair man to arrive between 8:00 and 12:00 or 12:00 and 5:00, close to $100 doing laundry at the laundramat, because we don't have a dryer, and they refuse to replace it. It's a $400 dryer! I've talked to Mary, Duan, Shannon, Jamal, Rosa and Al and probably many others. No one offers any real help. It just goes from one to the other, with the same response, Thank you for useing GE, and Have a Nice Day. No more GE for ME

Cost of doing laundry out of the house, transportation to and from, Inconvienience, and aggrivation from sitting on hold for hours listening to the same old song.

I purchased 8/07 for new home, we moved in 10/15/2007 and began using. The plumber had a tech out before we moved in because not all of the packaging was removed and it was making noises. Then I call a GE for a tech back in April 08, due to noise. Then again September 08 for same noise and leaking. The tech now told me the machine's motor was faulty because it was not agitating. It was just balance. I said great because that was the motion the machine always made, it never did any other motion during the cleaning cycle. I thought it was cleaning, and all this time it hasn't for an entire year I owned it.

Well they said they would pay parts only. In the mean time I have spent double electricity, double in laundry soap and lost clothes because they just looked dingy. I asked the repairman if I should continue to use it. He said only if you want to wear unclean clothes. It is ridiculous after having three people out to set it up, repair from packaging, and then again because of same noise....noone tech noticed the machine wasn't working correct since the day I received it.

I have thrown about $400 dollars out in white clothing and jeans that did not come clean, plus I had to wash whites 2 or 3 times and same with jean which increase my laundry detergent and electrical bill. Now they expect me to pay labor charges for the machine.

Have a GE front load washer model # WBVH6240FWW and the matching dryer. Had a techinician in a month ago at $150 know I need to replace the rubber gasket around the door. Of course my warranty expired 3 months ago. So that is no help. It has eaten several articles of clothing and ruined my daughters soccer uniform. I thought I was doing something wrong, until I have seen all the compliants.

Unbelievable that a washer of this price and reputation could cause so much damage. That last washer I had last over 20 years and only had to fixed twice. Maybe better technology isn't always the best. Will never buy GE again and have told everyone I know to do the same. Very dissatified.

Model# WWSE5240G1WW

One month old, loose tub. Service Technician tightened.

Three months old, tub loose again. Service Technician replaced big nut.

Six months old. front cover won't stay on. sheet metal bent from regular use.
Right front adjustable foot won't adjust. Threew a block of wood under it

to level it. Service Technician said he'd order me a new foot. He didn't. Service Technician accused me of modifing machine, I did not. He had never seen a machine like this one. It showed.

Was given a year's extension on warranty.

Eleven months old, will not spin. Waited a wek for service, Service Technician installed wrong motor will have correct delivered to my home, next week.

Back to the laundromat!

My wife and I bought a GE Adora, front load, washer and dryer in '06. We have been having problems with the washer not rinsing the clothes. I traced the drain hose to the front of the machine where I found a screw off filter behind a screwed on panel. I figured out how to clean my filter and reassemble the washer but the clothes still get so wet the washer gets out of balance and won't spin on high speed (it gets out of balance and shuts down)the clothes remain soaked.

I don't over load the washer, nor do I do anything out of the ordinary. This shouldn't be happening. We have relied on GE for many years and different appliances and we've never been this dissapointed.

Fudiciary damages $900. I'm going to have to buy a new washer and scrap this one after 3 years.

When we moved into our new house in April of 2006, we bought a new GE washer and dryer from Lowes. After several months, the washer started leaking from behind. I didn't notice until our hardwood floors outside our laundry room started buckling. I then called the GE repair company and asked them to come out for service. The GE service tech told me that I was using too much soap and washing too many clothes at one time. I paid the service fee then cut down on my soap and amount of clothes per wash.

This first visit was within the 1 year warranty. After about a month, maybe less, my washer started leaking again. I had another company come out and look at my washer. The repairman told me that we needed a new tub seal and a bearing, which would cost approximately $600 for parts and labor. I then called GE again and was immediately told that GE would pay for the parts if I would pay for the labor. Realizing that my 1 year warranty had passed, I agreed. I was also told by GE that the company that I used to service my washer the second time was an authorized dealer of GE parts and that they could fix the machine. So I called the other company and tried to proceed with having my washer repaired.

They let me know that they haven't recieved any authorization for my case and that I would need to call GE again and try to get them to fax the authorization to them. When I talked to GE again, I was told that the fax would be sent immediately. The other company called me again and told me that the fax that was sent to them did not mention that the parts were being paid for and that I needed to call GE again and clear this up. So, I called GE again and I was told that the other company was Screwing Up and that the information that was sent was correct. I was given a number to give to the other company that was supposed to clear everything up and guide them through the warranty issues. I was also told by GE during this call that this washer, was under a 10 year warranty and that I shouldn't have to pay for labor or parts.

I was then forwarded to the consumer relations department to try to understand this new information. The consumer relations person said that certain parts only were under warranty and that the other company would have to call and confirm what parts were needed and if those parts were under warranty. After almost an hour on the phone, I was left with having to call the other company and the parts I needed were probably not going to be covered under the 10 year warranty.

THe last call I have recieved was from the other company stating that they called the GE 800 number and that they were told the parts I needed were not covered under the 10 year warranty and that I would have to pay for the parts and labor, totalling almost $600.

On Dec/15/06 I went into Brandmart in Kennesaw Ga, and got a pair of GE Profile Harmony Washer, and Dryer. About 6 mo. went by but in that 6 mo. I was finding my close with tairs in my closes. I did not no that it was coming from my washer, till I got a new package of T- sharts. When I washed them, Thats is when I found that the washer was do this to my close.

GE came out, and repleased everything inside of the washer, but it did not stop what it was doing. So thay repleased the washer. now I found this new washer doing the same thing, as the old one did. I called Brandmart U.S.A. and talk to the manager. He said, that he will do what ever it takes to make it right.

Metel steress causeing my blood presser to go up and I beleve that it has cause me to have ulsurs damage to some of my close

I bought the GE washer and dryer.The washer smells horrible. We pulled the rubber seal back and it was disgusting. It was built up with mold and mildew thicker than you could ever imagine.

It takes up a lot of my time to keep this thing clean. I have very bad allergies and know this is not good for me or my family.

I purchase washer & dryerProfile Series Washer #WPRE 6100 GI Wht Dyrer. Both installed 7/03/08 Clothes do non't come out clean Towels take over one hr to dry on high setting Always purchase Whirlpool never a problem for over 40 yrs Clothes came out extremely clean never one or over fordrying Very Dissatisfied and was mispresented both are not energy savers especially since washer had a yellow ticket attached about saving energy

My electric & gas bills have soared I'm widowed and on a fixed income this presents a problem for me financially My purchases were made from Jacobson Distributing Co Eliz NJ They claim no responsiblity and did not give me any satisfaction I was also quoted $35.00 for gas dryer installation this turned out to be $99.00 Therefore I must turn to you for help Very disappointed with rebate of $100,00 and getting a debit card which was hard for me to use in different stores

First call motor was replaced and another part was replaced at the same time. They were called a second time wanted to charge us a service charge and I felt they should have made sure everything was working before they left but they did not cause they wanted to get paid for an extra service call while this machine was under warranty.

Off and on I have been having problems with it draining from the machine itself. I know it is not something blocking the drain because I had a friend test it by blowing down in the drain hose and bubbles of air came into the water in the machine so I know it is clear of any obstruction. I unplug it several times let it sit for a good while and then it would work well today it did the same thing but this time it will not work . I will be calling G.E. again in the morning which is Monday September 15,2008.

Clothes has to be wrong out by hand water is left to sit in the machine ,so it puts me behind in my laundry, my husban and son need their work clothes they get grease and heavy dirt and grime on their clothes so I try to keep up their clothesand this week-end I had guess my friend and her husban and my daughter all from out of town trying to wash their clothes plus my daughter has a 3 year old and a baby that is 6 months old so we had a lot to wash for and I had to send them home with some clothes that I could not wash because my machine was not working correctly. I never send people home with dirty clothes I make sure they are clean and ready to put in their luggage. I was really embarrased.

Clerk told me GE could not respond to a repair call for a NEW GE dryer for 12 days. Supervisor was no help at all. This was one of the most expensive dryers on the market, and broke the first day of use. Dryer under warranty. Nothing made an impression on the repair scgeduling people at GE. Terrible service, worse attitude toward the customer.

No use of dryer yet...still waiting for repair tech. after 10 days so far!