GE Microwave Ovens

I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.

The problem was the Magnetron, a key component inside the unit. I was shocked to see that the Magnetron was made by LG. I bought a GE because I did not want an LG, but I ended up with a GE with LG parts. The unit worked for several months and now it will not heat anything. I have only had this unit for 13 or 14 months and it is broken for the second time. I called the 1-800-GE-CARES to learn that they do anything but care. They told me it was out of warranty, but the parts are covered.

It will cost me $99.99 for the tech to come out plus the cost of labor to repair the unit, which varies based on what needs to be repaired. This is unacceptable. There is clearly something wrong with this unit. I have had microwaves last 10+ years with no issues, and one of them was a GE! I thought GE would stand behind their products better, especially since they can see I had prior problems with this unit. This is a $699.00 tin can.

We moved into a new home in June of 2011 with the appliances already included. Ours came equipped with a GE, over-the-range microwave, model JVM1540DP1WW, manufactured in Malaysia, in April of 2010. Within several months, the revolving platter began to make a bumping noise while turning and then it eventually quit turning altogether. Five service calls later, we had the platter motor replaced, circuit board and four fan motors (apparently the platter has voltage supplied from that fan to make it run) and it still didn't work.

It was taken back to the shop and eventually the problem was traced to a loose wire on a terminal connector. After a month of operation, it is again beginning to make the bumping noise while the platter turns. To top it off, Consumer Reports (the March issue) deals with problematic microwaves, especially the GE model and the unexpected fires that can occur. In addition, they can be susceptible to (not always however and only on certain models) wireless transmissions which could potentially cause them to start on their own. I know for a fact that it knocks off my XM Satellite Radio when it is running. Bottom line...it's history and will be replaced with a check rated appliance before I too have a major problem.

The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.

First of all, I wish I had seen this site over two years ago and I wouldn't have purchased a GE product. But, that is spilled milk. My two year old microwave, GE 1750 over the range, started running on it's own. I disconnected it and called GE and asked if they had experienced any problems with their product and if this was a fire hazard, the nice young lady put me on hold and did "research" and stated that no reports of a fire hazard or running on it's own. My husband encouraged me to do my own research and guess what? shocking, I was lied to! There are reported fires on the news and a law firm has a class action lawsuit against GE!

I guess because this appliance wasn't in the nice young lady's mom's house it wasn't of importance to inform me of the fire hazard? GE is off of my list of products I would buy!

My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.

This is my 2nd GE microwave over the range built in model # JVM1750SP1SS, serial # RT922585B. The first quit totally after 4 years. It did not work at all. I bought a replacement and installed it on 1/1/2010. Now 14 months later it no longer works. I was going to warm up a vegetable for dinner cooking on the range and everything on the microwave went out. About 1/2 hour, all lights came back, I reset the clock (no error signal occurred), and now every function on the microwave works except it does not heat anything!

I unplugged the plug for a little and replugged. I also tried unplugging and turning the circuit breaker off. When plugged and turned back on, after resetting the clock again, everything works except not heating anything at all. This M/W cost right at $400 and there's no excuse for it not to work after slightly over one year. Same with the first one, as 4 years is also way too soon for them to go out. In the past, I have had microwaves for 10 years without any problems at all.

Manufacturing date of April 2009, model JES1451DN1BB, serial GS909753B, purchased on the summer of 2009. It ended its functionality on January 2, 2012. I expect a 5-year life span of durable products. So the product should have lasted until SUMMER 2014. I reported online at GE appliance and made sure I do not buy GE again. Food heated as soon as door closed, no time display on LED and tray ceased rotating.

Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.

I called GE Consumer Relation today and they will not address this issue free of charge. I will not purchase another GE product because GE don't stand behind their products.

If I could give it less than a star, I would. We bought the GE model JEB18600M2WW as a wall insert microwave earlier to replace a 1999 GE of similar version that went out earlier this year. We use it 2-3 times daily, 30 seconds here, 2 minutes there. Today, I went to warm up the baby's bottle, and it made a weird sound and went dead. I'm sure it's the same thing everyone else is complaining about. I won't be buying another GE microwave again.

I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwave's plug. The toaster was fine so it's not the plug. A repairman at his business location said it's probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.

Beware of GE's scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Here's basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didn't want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor.

I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didn't schedule a repair because I was taking a long trip and wouldn't be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldn't give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment.

On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldn't come because his truck wasn't safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip.

When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didn't seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didn't think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.

I think this is a great scam GE and maybe others have going. It's entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.

My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $250.00 broke already. The table doesn't turn and nothing heats up even though the timer works. There are only two adults in the household using it, and we don't even use it very often. I find this pitiful service. My last microwave lasted about 15 years.

I have a GE SpaceMaker Microwave Model #JVM1650BH01 that loses power and requires a clock reset intermittently a couple of seconds after starting. After reading about numerous consumers experiencing similar problems, the root cause seems to be the magnetron. There's even specific mention of an extended warranty in my owners manual for the magnetron, however, it requires me to pay a technician for a service call and the repair ($150+). GE Customer service agree to sell me a replacement magnetron for $79 which is about half the suggested retail price, although I found the same part (wb27x10017) on the web for $59 from Martin Microwave.

I have a Service Bulletin (RA 08-02) that indicates this isn't the first time GE has experienced trouble with inferior magnetron. In the bulletin they promised to replace the magnetron, diode, and stirrer assembly. I'm pretty handy and believe I can replace these parts myself (there's even a YouTube video), but GE won't send them too me free of charge even though it is clear that numerous other consumers are experiencing similar problems.

I bought a JVM3670SK05 a little under two years ago. It is an above the cooktop vent-a-hood microwave. I believed I was buying a quality unit. Now everything is working, but there's no heat! Even the cheap units from Walmart work longer than this expensive piece of crap! Now I either have to spend enough to buy a new hood for cooktop and new microwave or pay the same price and buy parts in hope that they will not go out again. Not really feeling lucky with the GE product.

I purchased a GE JVM1540SM4SS listed as JVM1540SM seven weeks ago. I used it rarely, about once a day for a few minutes at a time (popcorn, re-heating coffee/tea). A week ago, the fan started staying on. A couple of days ago it made a loud buzzing sound and completely died. GE needs to strengthen its quality control.

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesn't go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I don't expose myself to rays coming from the microwave.

I spoke with several appliance repair shops, and they told me that it is probably the circuit board, and that to repair it would run at least $200. I am so disgusted with GE. I also have a stove that practically blew up, when the door shattered, after only having it for six months. They had to come and replace the whole glass front. I doubt very much, if they will help me, because it took at least 12 calls to get them to replace the glass door, with the glass all over the place, and inside the oven, four days before Easter dinner at my house.

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not "microwave", GE customer no-service says the part "magna" something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the enamel coating on the top of the unit is chipping. GE has been unhelpful, saying it is outside the warranty and I need to mail the cord and sticker inside it to have a rebate issued. Since I use my microwave daily, I cannot wait until it is processed to buy a new unit. Not only did the product endanger us with exposing our food to paint emissions, the company has been unhelpful. I highly recommend buying another company's product and do your research!

I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesn't take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didn't! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.

I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, 'service needed, keypad shorted out' or 'press clock.'

GE has so many complaints about there microwaves, some that are very serious. They still claim that there are no problems with them. They have to know there are problems, but do not want to issue a recall and take a financial lose. It's only a matter of time, before something so serious happens that it will be a bigger financial lose than a recall.

GE built-in oven with microwave on top in white color, model no. JKP90CMICC. Microwave's outside door is peeling off in chunks. This is a manufacturer defect and I have contacted GE to see if they will stand behind their product's quality and replace this door of the microwave. I have heard so many negative things about GE customer service so I don't have much hope but I have to pay to replace this poorly constructed door. I will never buy another GE product and I will spread the word on how they treat their customers. I will post again when and if I hear back from them.

Had 2 G.E. microwaves make a loud popping sound (like a boom) while turned off and then they started smoking like crazy. 1 model #JVM1630BB004/ serial#MA9713685. The previous microwave was just thrown away. I didn't realize there was a problem with these G.E. microwaves, so I don't have the other model/serial #'s. These are a real danger.

I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as part of a kitchen renovation. I also purchased the GE Profile dual-fuel range, **, and the Profile ** refrigerator at the same time.

I am now having to replace the over-the-range microwave as the interior enamel is chipping off in chunks rather than the discreet amounts in the beginning. The dual fuel range burst into flames and was replaced 3 years ago (the line was eventually recalled). The tracks that support the drawers in the refrigerator are breaking off slowly but surely, meaning they will not be useable shortly. I would not take a GE appliance as a gift.

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinson's disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wife's health deterioration absorbed all my attention.

Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.

Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldn't believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.

Since 2010, our 2006 GE 1.1 cu. ft. countertop microwave oven model # JES1136WL has had power failure problems. It began in our previous home and now in our next home. All of a sudden, I'd check the panel and it would say "PF", which means power failure. So, I'd reset the clock and there it is, ready for the next usage. Over a year later, in our new home, as of yesterday, it will start and immediately cut off. Now, we've been using this microwave in the same plug since May and now it's October. So, what happened? Today, I'm looking for the user's manual and have located it online. But it appears that the PDF GE has for it, the Adobe document, has a problem. So, I'm going to check it on my laptop, as this is my PC. Thank God we only paid under $100 for it. On some of these consumer complaint stories, the person paid a great deal for theirs.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

We have a five-year old GE Profile Microwave that has an LCD panel. It is a nice feature, but it has become unresponsive to touch and now will cost us $500 to replace the LCD panel. We will just buy a KitchenAid instead. The LCD panel is not sealed, so when you cook, even using the exhaust fan, the moisture gets up in there and damages the panel. This is such a terrible design. We paid $600 for this microwave thinking it is a good quality appliance. Never buy GE! I was in Best Buy yesterday and told people who were there looking at microwaves. Terrible quality! We have to purchase a whole new microwave hood range now.

The key pad says it is shorted out and needs service. It turns on randomly. I unplug it and plug it back in and it will either say 'service needed, keypad shorted out' or 'press clock '.

I don't use it much for microwave cooking. It came with the house we just bought and it only worked for 3 weeks before it started this mess. I could deal with it if it didn't beep all the time.

I have a GE Cafe Microwave that I have only had 3 years. The other night, the outside glass shattered into 1,000,000 pieces and the microwave was not even in use.

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

I have a General Electric HVM1540DN1WW over the stove microwave that I have had. This month will be a year and a half. The oven stopped heating so being a DIY person, I pulled the oven out and took it to my workshop to see if it was something I could repair.

Inside the front panel was a very helpful schematic of the whole oven. Using the troubleshooting step listed on the paper, I found that the Magnetron tube had gone out. So I went to my owner's manual and found that the tube had a four-year warranty on it so I called General Electric consumer relations to have the part replaced.

First I had to fight with them because they said it was only covered for a year. After about an hour and a half on the phone and giving her the publication number on the manual, she agreed that it was indeed covered for four years. So she said that she would replace the part and she would even send a technician out to install it at no charge. I was very happy at this point. She said that she would ship the part to me next day with UPS and the tech would be out the following day to replace it. So far so good, till the next day when the part did not arrive.

I called back in to General Electric consumer relations and spoke with a man this time and he told me that she had canceled the order that is why I did not receive it, and he couldn't see why. So he looked at the comments she had made the day before and did see that she said she would replace it and send a tech. The tech was supposed to be here the next day and I had no part for him to install. The man said he would place the order and have it shipped to me by the next day no later than 10 a.m. and the tech would be here between 1 to 5 p.m. Great! Until the next day and again no part when they said it would be there.

Again with the call only to find out that it was scheduled to arrive next day guaranteed by 7 p.m. The tech is supposed to be there with in the next few hours and I wouldn't have the part. I called Fed-Ex and sweet-talked the lady into getting a hold of her driver to see if she could get to me ASAP.

Bingo, next thing you know I have the part, the tech calls and the part is replaced. Oh boy, the big gaping hole above my stove is finally going to be filled once again. (I promise I am coming to the end.) After reinstalling the oven, I found out that it was taking longer to heat than when I got it, and it has a brand new Magnetron in it.

Again with the call to General Electric consumer relations to set up another tech to come out and check it out. So the following day, the same tech arrives and puts a cup of just barely cool water in it and puts it in for 30 seconds, pulls the water out and says "it is working just like it is supposed to" and leaves. Well, again I called General Electric consumer relations to let them know what has transpired, but this time I asked to speak with someone higher up the food chain. I then spoke to a lady and she said that she would set up another tech to come out and check it out, and if it resulted in the same way that she would replace the unit with a new one.

The following day, the same tech calls me and said that the oven is working the best that it could so I should call back to consumer relations as he did and set it up for a new one to be sent in its place. So I called once again and was not able to speak with the same lady and the only thing she could do is send me a voucher for $250 laying around for a new oven, but I would have to purchase one and send the voucher in with the receipt to get a refund. I told her that I did not have a spare $250 dollars around to go buy a new oven and then wait for the refund to get to me. So I asked that she have the lady that said she would replace it to call me back to straighten this problem out.

Finally the following week, the lady calls me back and said, "This is the best that I can do, due to me voiding the warranty." I asked, "What?" She said that the tech that spoke with me said that because I had hard wired in the unit to the house wiring, it was receiving low voltage so she couldn't do any better than that. I told her that was the most asinine comment I have ever heard coming from a field tech and asked her whether he went to a school backyard Techs-r-Us. I asked if she would have the tech call me to explain. I also gave her some friendly advice that she should not use that comment to anyone else for fear of someone laughing at her. We agreed to have the voucher sent if that was the best she could do.

I will not buy another GE appliance again! I have purposely not mentioned anyone's name because it was the experience, not the person that I spoke with.

The exterior glass on my GE Microwave Oven (Model: JVM164OBJ) exploded when no one was home. Similar to others below, glass was all over the kitchen. I can't imagine how I would be feeling if my two year old had been home and in the kitchen when it happened. I will contact Sears and GE tomorrow.

I found the phone number after going online. After calling this number, I was told that this person was the only individual I was allowed to speak to in regard to my complaint. I was treated like a piece of dirt. I was spoken down to, and, might add. very disrespectfully so. I will never ever purchase a General Electric appliance as long as I live.

The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I don't expect it to be free. I just don't understand how they can justify that much.

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says it's not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they don't stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didn't steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.

Two years ago, after owning a GE JVM1490 microwave-convection oven (over the stove) for three years, the door handle broke.

Let me clarify that I worked for GE first as an engineer, later as manager, for 20 years including 6 in Major Appliances. I am ashamed of what I am reading how GE is treating customers today.

I am perfectly capable of replacing the handle myself if I am provided the complete and correct assembly drawings and/or instructions. GE refused to provide me anything when I requested them. The scant drawings and instructions I found online are insufficient. As a matter of fact, the design is so poor that removing the internal bezel, which you must do to reach the handle fasteners, forces you to break the mounting tabs, requiring replacement of this part plus the handle. This was confirmed by the parts store I visited.

However, even after removing the bezel, neither I nor another ex-GE appliance engineer could figure out the access to the fasteners. I have glued the handle three times using epoxy and Cyanoacrylate (super glue), but it has broken off a fourth time. I will figure out a way of fixing it before I pay GE close to $100 for both the handle and bezel. And if I replace the appliance, you can be sure it will not be GE.

GE should be ashamed of the poor design and deplorable customer service they are giving now. How things have changed!

My suggestion is that all with this problem post name and phone number of GE customer service personnel they spoke with.

In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN1BB Serial #: MS900742B). I paid almost $500.00 for it. Now, in less than two years, the inside is already clipping off so it is dangerous to use. I returned it to the store and was told that the guarantee was good for only one year. So, I would have to pay to have it repaired. My last microwave (before GE) lasted well over 10 years. I always thought that GE was a good company; I guess not. I feel that it is their fault. I seldom use the microwave and I even clean it with a damp cloth. I do not think that I should have to pay for the repairs and I should be given some kind of a discount on a new one. I feel that GE is now in the business of making effective appliances. They should stand behind what they make.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesn't seem to want to turn off!

To inform others that need an under-cabinet space-saving microwave, unless you are replacing an existing GE unit (and want the mounting brackets to align for easy re-installation), I would strongly suggest getting a different unit. I am about to buy my third GE undercounter microwave for the past 11 years. The rest of my kitchen is pretty high-end Thermadore, Kitchenaide, ASKO, and Braun. My last Profile PEM 31 DMBB lasted less than three years. The Toshiba that I bought while deployed to Okinawa lasted 15 years.

My first GE under-counter microwave died after five years. The replacement unit, a Profile PEM 31 lasted less than 3 years. It's not so much the cost, but the work it takes to remount the new unit.

I am currently searching for a more dependable unit as I have had microwaves that provided the same delivery (with no more use than that which I am using now) for many more years.

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

I had the same issue as an earlier post regarding my GE microwave. One day the the screen said "keyboard shorted", later that day the microwave began turning on by itself. I called GE and they said this is the first they have heard of it. Clearly this has happened before. GE needs to step up and take care of this issue before someone's house burns down due to this issue.

We have a GE SpaceMaker JVM 239BV 001 over the range microwave purchased about 10 years ago. Within one year of installation the handle snapped - just as numerous people here have stated. I went to our local replacement parts store and was shocked that it cost $30 for a new handle. The sales person said "if I were you I would by the lifetime warranty for an extra $3 because you will be back, I sell lots of these".

Our GE microwave/convection oven model number JES1290SK01 is making grinding noises and has caught fire once on the side panel. We have owned this microwave for only 4 years. It was a terrible investment. No wonder Obummer had to bail them out. That is the quality the unions are currently producing. It's sad really...

GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE won't just send me the part, or let me send them my old part.

Two months after I purchased a GE countertop microwave, the heating element died out; since it was still under warranty, GE sent out a technician to repair it.

It worked fine until a year later. I was lying in bed reading the newspaper on a Sunday morning, when all of a sudden I heard the microwave turn on. It ran for a short while, and then started beeping long beeps. It stopped, and then started beeping again. I ran to the kitchen to see what was going on, and I smelled a foul odor and immediately unplugged it. The microwave had turned itself on and was very hot. If I hadn't been home, my house would have burnt down.

I called GE to complain, as the microwave was only 14 months old, and their solution was to send a technician out for $84 just to look at it. Needless to say, I declined. When I said that I would never buy another GE product ever again, GE said, "I'm sorry you feel that way--have a nice day."

I can't remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed.

I called repair man; I was told that it was the circuit board, and GE was not able to send repair spare part. Since then the microwave is only good for displaying the time, and storing my everyday pan. I do remember paying $400.00 for this microwave because I purchased it at my employment. It would seem to me a company making a $400.00 appliance would be backed by a circuit board, which they know would go bad in a short time. That's why they only had a one year warranty guarantee.

To show you the difference in a microwave appliance, I purchased a small counter top microwave in 1997; it still works like a charm, and I use it every day. From the negative reviews I read on these Spacemaker microwaves, I firmly believe there should be some compensation to us consumers for the money spent, plus the hazards we experienced. If that is not agreed, then all of us consumers should file a class action suit against GE.

I bought three GE microwaves, all with the same model. One was for our house, one for our camp, and one for my wife's mother. The one with my mother-in-law failed, the message said keyboard shorted. The next day, the one in the house failed, with the same message on the screen.

GE basically said "Too bad. Contact Walmart.". Walmart said "Too bad. Contact GE.". These microwaves were approximately 15 months old. I expect our third one will do the same thing. If it does, there is certainly an issue, and I may initiate a class action suit against GE.

We replaced all our appliances a few years ago, and all were GE. There will be no more GE products purchased by us, ever.

They have poor customer service and obviously inferior products!

we purchased our 3rd microwave, if this one doesn'nt last more than 2 years like the last 2 we bought, we are done buying ge products!

My GE microwave was caught on fire tonight while it was not in use. The entire upper compartment which houses the motor and the vent fan along with other components were engulfed in flames and melted a majority of the plastic on the top and back. We had to use a fire extinguisher to extinguish the flames. It filled the house with the terrible stench of burned plastic.

GE Profile Microwave & Oven combo for the second time has peeling paint on the roof of the microwave. The first time, the whole unit was replaced (was still under warranty). This time, same thing happened but it is no longer under warranty.

Awaiting a reply to see if they are really going to stand behind their products or at best a very good discount on a new unit. If the company isn't going to stand behind their product, why would I want to purchase another from them? Model # J T965C0F7CC. There is undoubtedly a flaw with this unit.

We purchased a modular home and the appliances were included. The microwave was mtg. June 2005 with model number JVM1650WHO03. First the range light blew and it very difficult to get into in order change the bulb - well this is minor considering now the microwave shuts off within 3 seconds of turning it on then - you have to reset the clock and after "MAYBE" 10-15 times of doing this is will operate, only to do it again maybe the same day or may a couple days later. VERY FRUSTRATED!!! Would not recommend this product

I have had nothing but problems with this microwave since I purchase it. First the underneath light - did not work, then subsequently, some of the buttons on the front panel didnt function, it made a loud buzzing noise which I thought it would explode in addition to the sparks that were observed in side the microwave. I could only heat for 2 minutes and after 2 minutes the microwave would power down and then restart in the middle of the night making a beeping sound. I had two licensed electricians here which cost severl hundred dollars - After contacting GE and getting absolutley no assistance from them whatseover. In fact they were quite nasty and offered for a GE technician to come out for $150 plus cost of repairs.

I replaced the Magnetron only to have the same problem 1 month later. Once again I contacted GE and they basically told me to purchase another microwave as it sound like it was "shot". When ppurchase new - this cost over $850.00!!!! I would never purchase another GE product. I have now come to read that the stove I have from them is listed as being recalled - a fire hazzard and dangerous!!!!

A few weeks ago my GE Sensor Microwave in the middle of the night, started beeping and trying to go into the Auto Defrost function. So, I unplugged it and plugged back in and the problem went away. Then on Saturday, while baking a sweet potato, the microwave completely stopped, with the display saying the keyboard had shorted. I could understand if the microwave was old, but this one is less than a year old! Is the microwave still under it's original warranty?

I placed a punctured potato in my GE microwave model JVM1850DMCC serial number **and pressed the "Potato" button. The microwave caught fire and the only thing that shut it off was the safety thermostat. A GE technician came out to my house to repair the microwave oven. The microwave was totally dead and had fire damage. It was unrepairable because the oven cavity was unrepairable and he stated that the microwave needed to be replaced. While he was at our premise, I called GE Consumer Relations and they agreed to replace the microwave which was only eight months old and under the original manufacturer's warranty. They said that they would call and send a technician out as soon as it was shipped from their warehouse.

Three days later, I receive a call from GE that they were refusing to replace the microwave and offered me a $150 coupon off the purchase of another GE microwave. I called back and spoke to Cindy in Consumer Relations and she argued with me and stated that they are not responsible for microwave oven fires and that I should have been standing there watching the potato. I explained that the potato sensor button failed and that the only thing that would shut off the microwave was the safety thermostat according to the technician. They sent another GE technician out to my house and even though the potato sensor failed, he would not declare the microwave defective. He tested it with the replaced safety thermostat and said that the beverage button worked, so the microwave was fine and not GE's fault. I am very upset that GE refuses to be responsible for their faulty product and will never again purchase GE products in the future.

There was extensive smoke damage to my home because the smoke was blowing out of the microwave and the microwave was dead so the microwave fan would not work to blow the smoke out of the house. I had to put fans at all the entrances and open windows.

I am still without a microwave. It is sitting in my garage. I had the technician remove it because it stunk up my home. I feel that I should be reimbursed for the faulty microwave or that they should replace it free of charge. I had purchased a 4-year extended warranty with this microwave that was supposed to start August 2011. It does me no good if I don't have a microwave.

There was no damage. There is no telling what would have happened if I hadn't been home when it happened.

My wife and I purchased a brand new GE Profile Microwave on 3-2-10 for $436 and it stopped working or heating today, 5-12-11. I called GE regarding the issue and was told that the part was covered and the labor was not. I asked the customer relation operator what the standard life expectancy of a GE microwave was and she refused to answer. I asked if a year and two months was reasonable and her answer was I should have purchased an extended warranty. She told me a service call would be around $100 and the failed part would be covered. Why should I have to spend additional dollars on a part that is clearly defective?

At this point I would rather strap this piece of ** to the roof of my Suburban and write on the back of windshield, "Ask me about my GE experience!" and purchase a reliable produce like Maytag or LG that is made in the USA and not in Mexico. Even the company I bought it from (Home Depot) said they have had so many problems with GE products that they were encouraging people to purchase different product lines. I know that I will be sending a message to all of my friends on Facebook and Twitter letting them know about my experience and that GE doesn't back their products!

We have a GE Microwave, Counter Top, white inside and out. Model JES1036PWH02. The paint in the inside bottom started peeling about 2 1/2 years after we had it and and now it is peeling on the sides and top inside the oven. Half of the time the carousel doesn't work and the oven doesn't heat evenly. Sparks fly and food burns. We are the original owners and have used it according to instructions.

I understand other people are experiencing the same problems. Some say we should not use the oven, others say it is okay. GE says do not, appliance service company say scrape the paint and repaint the inside. Who do I believe? I think GE should replace the unit on a recall as there are too many consumers with the same problem. Thank you!

We have a GE spacemaker microwave. It was approximately 4 years old and had never given us any trouble. The other day, I was home alone and heard a loud vibrating noise coming from the kitchen. I went to the kitchen to find the microwave had turned on by itself and now had a small fire inside. I unplugged the microwave and threw it outside. If I would not have been home at the time, or this would have happened in the middle of the night, the outcome could have been devastating.

GE microwave oven, recommended by Consumer Reports magazine. After about 5 years of use, the floor of the oven, where the turntable groove is, rusted. I purchased it in 2001. On Jan. 13, 2006, I spoke with the 800 GE number, a person named Ted, said the cosmetics warranty is one year. He added that I should sand off the rust and use touch-up paint to restore it. I purchased from them a touch-up tube at &21.75 plus $5.95 shipping, handling, and tax. My handyman did touch-up using the product.

Over the next 5 years, more rust developed, most of which I did not deal with. Eventually, today April 29. 2011, I noticed an actual hole in the floor of the microwave. Serial number is AA900504K. I phoned GE 800 number, but there was nothing they could do. I will not buy another GE product nor have I consulted Consumer Reports since the initial rust problem.

I heated a bowl of soup. 15 minutes later, I smell something burning. The microwave did not shut off. It was red hot and I pulled the plug. There were burn marks on the lower part of the door and melted part of the VIN sticker. I had metrotron placed last year.

I have a microwave that stopped working. I am a technician by trade. I have determined that the magnetron has burned out. I have confirmed through GE that the part is still under warranty, but not the labor. GE will not send me the part and insisted that I place a service call to have one of their representatives replace it. I can get this part anywhere online, but I want the part that has warranty.

Our microwave portion of our GE Profile microwave/wall oven combo, Model JT965SOK4SS, installed in our new home in April 2007 and now going on four years, is defective and noted by the GE technician as unrepairable. The microwave interior top panel is melting and the paint is chipping away and exposing metal which we've been told can now rust. GE will not cover to replace the defective unit, only offer a discount on a new comparable model.

We're not only out of a microwave as this is a combo unit, we would have to shell out more than a $1000 to replace the unit with their discount. This is the second GE Profile appliance that has been defective. Two years ago, our new side by side refrigerator had to have the entire computer panel replaced.

We have been told by GE to stop using the microwave; although they note that there is no potential fire hazard or the paint chips can't poison my family! What a joke! The unit is defective from the manufacturer and they can't make those types of assurances and they don't know what the dangers or repercussions could be.

Purchased a GE Eterna EM03000HBB04 Over the Range Microwave manufactured in 2005. Magnetron went out last year and had to be replaced. Door handle has come off twice. I was given the same response from customer service about the door handle. A new door would cost more than a new Microwave. Yes, I do use Windex as front is glass. Handle is plastic parts with a screw at top and bottom.

I am shopping tomorrow for a new Microwave and skipping all GE models.

GE should read these reviews and realize they can spend all they want on ads, but product reliability is more important to the consumer.

General Electric Over the Range Microwave purchased from Best Buy just over two years ago, stopped working about 8 months ago (all buttons stopped working except for the add 30 second button oddly enough). The clock does not work nor any of the other buttons, but because the add 30 sec button works I haven't called to complain as I can still re-heat something for 30 sec. We are going to be selling our condo and thought it would be nice to figure out what is going on. GE wasn't able to help other than to offer a rebate on a new GE appliance or discount off a service repair. So I am stuck with either purchasing a new product (when the first one lasted 18 months) or paying even more for a technician to come out and fix it. Really?

We live in an age where customer service and standing by a product you sell doesn't mean anything; where fear to purchase an extended warranty is ingrained in our heads because appliances are cheaply made. I will never purchase new GE products in our new home because of the faulty ones I have already bought.

I have a built-in double oven (oven and microwave) by GE purchased 5 1/2 years ago to replace my old one which lasted 17 years. The paint is all peeling on the inside and falling on food. It is peeling from top, back sides, and bottom. Two different GE representatives told me I can fix it myself by scraping it and painting it with their special paint. It was okay to use. I spent almost $70 on the paint. When it came and I realized it was spray paint, I was concerned because I can't remove the unit to spray it outside.

I called GE again and the 3rd person (Adam) told me it was not safe to use the microwave or oven and I cannot repair it on my own. He set up an appointment for a GE authorized repairman to come out and evaluate it. He said it was out of warranty, but he believed it could be replaced free of charge or at a cost of 20% at most. And, of course, during this time I have no oven or microwave to use. I told them it was a known defect because it is all over the internet. It had been peeling for a while, but I hadn't dealt with it.

Microwave/oven is not even 4 months old, and it stopped working today,11-28-10. I looked it up on internet and found several dozen complaints just like mine. It made a loud noise like a vibration and then went dead. It has power where it is plugged in.

Purchased a new Spacemaker microwave, used it two years and it quit heating. Went online for troubleshooting info and found so many complaints about these. I decided to just trash it and get a Whirlpool.

I have the same complaints as others on GE Profile micro/convection oven. The megatron has died for the second time in five years. This is a very expensive microwave and the replacement cost of the megatron is also unreasonable. I am doing without microwave while waiting for repair; major component replacement cost, plus service calls. I built a cabinet to fit the microwave so replacing with a different brand model might be prohibitive.

This is a corrected response. I did not give complete address and typed Modec for Model. This Microwave/convection oven started making noise after about 10 months. It is now making this loud noise all the time until I push clear/off. I would like to know if there are other people having this problem.

I am so glad that I found all the comments on here. I feel so lucky not to have gone through all the troubles that you all have gone through and it is because you gave me all this information that now, I can just go buy a new microwave oven and be done with it. My turntable has stopped working and as many of you did, I was thinking of calling for a service repair as well. I thought it would save me some money and be better for the economy to have it repaired rather than throw it in the landfill.

Especially since it still works, except it doesn't turn (it does make noise because it won't turn). I also appreciate hearing how GE has treated its customers. I will not buy another GE microwave because of the feedback. I think I have been one of the lucky ones to have bought my house with it already installed new and used it for 9 years without it losing its handle, blowing up, catching fire or stop working. Wow!

We purchased a GE Profile microwave in 2006 (model JEB1095BB04; serial number 900057B; manufactured on 3/2006). After 13 months the magnetron failed and we had a local appliance repair replace the magnetron. 13 months later it failed again and we had another magnetron installed. Now a year later it is broken again. As we eat out a lot, this is not acceptable. Our office Magnavox microwave purchased in 1988 is still working but the GE is dead. Obviously it is a defective design. Do we have any recourse? I removed the built in microwave from built in take it to a repair shop. It got repaired twice for $140 each time.

We purchased a GE Profile combination convection/microwave oven model # JVM1790SK01. After a short period of time, the top part of the grill above the door began to wear. We have replaced the grill now 3 times and GE is aware of the problem. However, they do not have a fix for it at this time. They had the audacity to charge me for the first grill when engineering knew it was a problem. Their solution is to continue to send me grills to replace the damaged one and will not replace the unit because it is cosmetic. I am not happy and not buying GE products any longer.

I bought a beautiful microwave in 2008, it was manufactured in 2007. Today it stopped heating. I only had it almost 2 years. I went and purchased a new one, but still trying to fix the other. I went to Dick Van Dyke ,they said it would be $37 just to have a look and go up from there. I called another company, he said starting at $125.00.

I'm so disappointed with GE. I bought a chrome and black Emerson. I like my other better. I'm still trying to get a magnetron and have someone I know put it on.

I bought an expensive over the top of the oven microwave, a GE Adora in March 09. By June, the magnetron went out. August 2010, the magnetron went out. When the magnetron went out in March 09, I told customer service I wanted a new microwave. They told me the magnetron had to go out three times. Well, three magnetron has gone out now. So, I told GE I wanted another microwave.

They said, the first one doesn't count because it was the original. To me, what different does it make, three magnetron has gone out in this computer. Customer Service told me there must be some reason why they are going out and that I should ask the repairman. The repairman said one word..."China". Need I say more. When it goes out again, what will GE excuse be then.

This is a follow-up to my previous report on my GE convection microwave oven JES1290ML01. GE did arrange for a repair under warranty, even though I bought the oven about three years ago, reportedly because the appliance cost more than $200. It took three weeks for the part, a magnetron, to arrive. The service call and the parts were provided at no charge to me. The delay was inconvenient and getting the repair authorized through the customer service call center at GE was a bit of a challenge, but otherwise GE's coverage of the repair was satisfactory.

I called the repairman & was told that this was not covered under my warranty & that I would need a new door which would run $489.

An identical microwave can be purchased for $350. for that matter, if I could get someone to tell me what type of glass was in the door (only safety or is it leaded and is does it have a certain amount of lead?) I could buy and install the new glass myself. No one was at home when it happened. No one was hurt but it did scare the dogs & wouldn't go into the kitchen for a couple of days. No other property was damaged and so far it hasn't cost me anything as I haven't been able to repair or replace it.

I can't believe my eyes. I came online searching for a replacement for the door handle on my GE microwave oven (JVM1440BA001) which I purchased new in 1999. The handle has been broken at the bottom for years, and I just put duct tape on it and kept using it. Never could figure out how or why it broke. Now, fast forward several years later and I am getting ready to sell my house. I thought I'd have to replace the microwave, but someone said I could just order a handle or a door. So I stumbled on this website and read post after post after post about broken handles on GE microwave ovens. Sheesh! I had no idea! I thought I was the only one with this problem. You can believe I will never buy a GE microwave again now that I know how common this problem is!

My GE Spacesaver XL model # JVM1331ww002 was purchased in 1997 and has worked perfectly ever since. The only problem is that the handle has broken off at the bottom. It costs too much just to have it replaced so I will purchase another one like it. It has been great! Please post this even though it's not a complaint.

We purchased our home in the Spring of 2008. It had been renovated and the kitchen was updated with new stainless steel GE profile appliances. The microwave, model # PVM1870SM1SS, had worked fine up until a couple weeks ago. Just before our vacation, the microwave just died. The keypad is completely unresponsive, it won't power up at all, no lights, etc. I have tried resetting the circuit breaker and playing with the buttons with no success. I even took it down (large over the range model) and tried it in another outlet in another room. I have just emailed GE but after reading all the other related posts on here, I don't see much happening. I even went so far, as to include a link to the GE Microwave Complaint page and asked them to kindly read it and give me feedback on it. What do we do to get some action going against them in the form of a recall or class action suit? This is truly unacceptable products being sold to the unsuspecting public. It is shameful.

We purchased a GE Adora 1.8 cu. ft. Microwave Oven at Home Depot on January 29, 2007. We paid $472.00 between the microwave and installation. On August 6 2010, the microwave sounded a bit louder and just shut off. When I went into my garage, I saw that the entire circuit had popped shutting off my stove too. We plugged the microwave into an extension outlet to use a different plug thinking it was the outlet and not the microwave. It still did not work. This microwave was costly and only lasted 3 years. Now that I was troubleshooting on the computer, it appears that GE is known for this. How disappointing!

I bought a GE Spacesaver Microwave (JVM1842BP001 - manufacture date Oct. 2001) for our new home about 7 years ago. About two years from the purchase date, the bottom of the handle came loose. My husband glued it with some strong adhesive glue. This worked for about a year, then we noticed some cracking at the bottom of the plastic part around the microwave. Again, we glued the plastic. A year later, the top of the handle started coming off, again glued. More cracking. Last night, the handle came completely off. With it, there were many "melted" plastic pieces and non-melted pieces from around the outside of the microwave door. I will have to replace the door or the whole microwave.

I have a GE Profile Over-the-Range Microwave, model no. 1870SM. What a piece of **. I bought one when I moved into my house in 2005 December. We've had problems as soon as we started using it. First, the magnetron broke, then something wrong with the fan. After repeated calls, they fixed it. Okay, few months later, we have the same problem. The magnetron breaks down. This time I'm out of warranty as it is just more than a year. So GE agreed to fix it, but they won't pay the labor ($115).

All right, fast forward a few more months, the microwave breaks down again. Now it is 2 years old. So GE, after looking through the record, replaced the microwave but they charged me $265 to cover about 50% of the cost of the microwave. Stupid me, I paid $265 and bought the new one. You might think this is the end; completely wrong, my friends. It's August 2010, and guess what, the magnetron and the transformer both conked out. Obviously, out of the 1-year warranty, GE said they'll fix, but I have to pay labor again, ($115)! Can you believe this company? They know they have a known issue with their magnetron (that's why they have an extended warranty on the part), but they won't cover the labor. Why will I pay $115 or more every year on such an expensive microwave? What kind of stupidity is this? Is there anyone to question these **? I'm done with this company. This microwave deserves a general recall and replacement, pretty obvious.

I have sparking from the waveguide cover of my two-year-old GE convection oven/microwave model JES1290ML01. I called the GE Answer Center at 1-800-626-2005, obtained a case number, and was transferred to consumer relations. After a five-minute wait on hold and some persistence with the operator, the operator determined that my microwave is eligible for a no-cost diagnostic visit by a local technician, apparently because the oven cost more than $200. We'll see if there are any repair costs.

I had a new home, new appliances, all from GE, new everything. I went to Walmart to buy groceries, stocking pantry, refrigerator etc.. When I walked into the kitchen with several bags, I heard something running and looked around to see the microwave, GE model JVM1750DP1WW above the stove was running. I opened the door and then shut it, pressed cancel, stop button and still it ran. I then went to the breaker box and shut the breaker off to the unit and thought perhaps it would reset itself. After putting the groceries away, I turned the breaker back on and upon entering the kitchen it was still running, at which time I tried the cancel and stop button again as well as the reduce power button which gave me a message of reducing power at this time is not an option.

Now I'm thinking Chernobyl. Well, it started to smoke and pop so I ran to the breaker again and shut it down with smoke rolling out of it. I looked around for the fire extinguisher which was not there, the one thing they didn't put in, since I've purchased one. Who knows how long it had been running, I was gone for several hours and if I had not come home when I did, I would probably be left with a pile of ashes to sift through.

My GE Spacesaver Microwave oven is just 17 months old. The door handle has broken. I have had three of these microwaves in the past and multiple broken door handles. I have no children and my husband and I don't even use the microwave on a daily basis. Two years ago, prior to replacing my last microwave, I called GE's customer complaint line and they told me no one else had complained about their door handles. So I finally replaced that microwave. (I was replacing the handle several times a year.)

Now, on this 17 month old unit, the same thing has happened again. When I called to complain yesterday (7/26/10), the woman I spoke with was very rude. She told me that she was not aware of any problems with their door handles. When I persisted, she asked me how I was cleaning the unit. I told her that I use Windex. She told me that that was the problem, that the owner's manual clearly says ammonia and alcohol will damage the unit. She told me they had done tests with ammonia and that cleaning the door with it would not only cause the handle to break, but that the door would crack. I told her that, indeed, my door was cracked too. I happened to have my owner's Manual with me when I called so I read to her what it said about cleaning the unit, "We recommend against using cleaners with ammonia or alcohol, as they can damage the appearance of the microwave oven...."

I argued that this recommendation was based on concerns for the "appearance" of the unit and that I had used Windex on appliances for years very successfully, always enhancing the appearance and never damaging it. It did not clearly state not to use ammonia or alcohol. It was their recommendation. I also argued that a broken door handle was not an issue of "appearance," rather it was an issue of "functionality." She would not give in. She told me that the unit was no longer under warranty and that I would have to pay for a new handle ($40, but she would give me a discount because of my complaint and only charge me $20). She also told me that I could replace the entire door for $200 (she would discount that to $100) but that she could not ship a door directly to me as I could not install the door myself because there was a radiation hazard.

Now the microwave only cost $450; the door was priced at $200? She, of course, wanted to schedule their service people to come to my house and do the repair. I asked to speak to her supervisor. I finally got to speak with Keisha who was just as bad as the first person I spoke with. The only thing she said that was different was that she could ship me the door if I wanted and that there was not a concern for radiation. She was unsympathetic. I wasted an entire hour on the phone (having been passed to four people prior to Keisha). I ended up paying $20.95 for a new door handle and hanging up very disappointed with GE, once again. I asked Keisha if she had documented my complaint and if someone would review it. She said she had documented it but that, "no one else will review it. I'm the one who reviews it. "

I have had this microwave for several (about 5) years and it has been performing perfectly well. A few hours ago, I decided to reheat a left-over pizza from a large pizza chain which I visit frequently. I put the pizza box in the oven with the pizza in it and set the timer for 2 minutes.

About one minute later, I smelled a bad smell, and at the same time the smoke detectors throughout my house started making noise. I looked at the microwave and there was a fire on the right side of the microwave interior! I ran over and pulled the burning box out and ran it under the faucet to put it out. The plastic piece that covers the magnetron output on the right side of the microwave was still burning, but I was able to blow it out like a birthday candle.

I have examined the scorched pizza box and the debris inside the microwave. There is no evidence at all that there was anything metal or otherwise inappropriate for putting in the microwave. It's the same cardboard pizza box I have heated pizza in many dozens of times over the years. I have no idea what or why this happened.

When I remodeled my kitchen, I purchased a Spacemaker XL microwave over the stove model. The handle snapped off. When I contacted GE, they told me the warranty had expired and a new handle would be $90, just for a handle. The reason it snapped off was because a cheap plastic plug that held a screw in place simply broke off. This is planned obsolescence.

Paint peeling off the inside of microwave oven directly above food! GE microwave model # WES1130DM1WW. s/n FR938648 B , manufactured March 2008, made in Malaysia. Not sure how much paint has fallen into the food we have consumed.

My family purchased three GE products over the past 2 years. One was a microwave which stopped heating after a year and a half. It would cost more to repair than buy a new one. The other was an oven. After a year and a half, part of the display stopped working and one of the ignitors on the stove top stopped working. The last was a mini refrigerator. The motor burned out after 2 months.

I had to purchase a new refrigerator and microwave without any compensation. I would never buy anything GE again.

I purchased a GE Profile Convection Microwave Oven in 2005. This is a built-in unit model JEB1095BB03. The Magnetron part number ** has failed three times in five years. I have spent $350 thrice for this issue since 2005.

Upon checking the internet, I discovered this problem has occurred with hundreds of GE Microwave Ovens since 2005. I am a microwave tube engineer working for CPI in Palo Alto, CA and will do a dissect analysis of the magnetron to determine why it has failed. The cooker magnetron used in commercial microwave ovens should have a minimum life of 80K hours.

I bought a new GE Profile Spacemaker 2.0 microwave less than two years ago. The cover for the vent slowly opens and then closes as used. Little by little, it did not close fully. When it stayed open, I took a look at it and there were all kinds of broken plastic in the opening! The vent cover finally fell off. I called GE and first they said they had no one in the area, luckily my own repairman told me to tell them it had to be someone from GE. Guess what, she found someone in my area! He came today and that cost me over $100 and he had to order a part that will cost $175!

I did nothing to cause this problem! He was very nice and gave me the number to call for complaints to see if they might pick-up the cost of the part, of course, they are gone until Monday. I will call, but I will never buy another GE product! I am also concerned that after I repair this, that something a lot worse will happen after reading other people's complaints. It is outrageous that they are able to get away with selling such **.

This repair, really minor, is going to cost almost $300! I am 67 years old and take good care of my things.

I purchased a Spacemaker GE Microwave Oven 10-07-2007, Model LVN 1750DM1BB, Serial #HM900116B from Lowe's in Cape Coral Florida. I placed 1 baking potato into oven and set timer for 10 minutes. The next thing I recall was a great deal of smoke coming out of the microwave, potato totally charred and on fire inside the oven. After taking the potato from the oven while still in flames, the oven no longer worked at all. Everything was dead. Repairman from Lowe's warranty service came and stated there was no way to repair, very unusual and dangerous situation; he'll have to call insurance company and get a refund of our monies. We paid $278.00 + $84.97 for warranty and $21.78 tax. The smoke smell has remained, and I need new microwave and installation costs only.

I purchased a GE stove microwave (Model # JVM1540DM2WW) in August 2008 that was manufactured in May 2008. I used it sparingly because I share it with my husband. I have power to the mircowave and a glorified clock. The microwave will not cook or heat anything, though.

GE just says, "Sorry." They tell me that they have no one in my area to fix it. I called a local appliance company and was told it would be around $300. What kind of a sub-standard product are they selling, that you cannot count on an appliance lasting more than 1.5 years.

I will never purchase another GE appliance again.

I purchased a GE Micro/Convection Oven that stopped heating after 4 years. Because it fit into a custom cabinet, I decided to buy the same one instead of waiting around for a service call to fix. The new one was delivered and stopped working a week later. When I asked for a new one, GE insisted it must be serviced. They sent someone out that was not a GE Factory trained technician who did not even have any parts. I had to schedule another day off for another call. The same company came out and being new problems developed, he also did not have all the parts.

After hours on the phone, they decided they would send me a new one. The new one came in damaged and also did not work. This time they sent a GE service technician who was planning on replacing most parts. After more hours on the phone, they decided to send me another one. Bottom line is GE will give you the run-around hoping you will give up your claim. They have multi-levels of customer service representatives as well as service technicians and you will put in many days before you get any satisfaction. They need to know that satisfying their customers will satisfy their share holders by getting repeat customers. I also like to support American companies. However, I will never buy a GE product again.

The Magnetron on our GE Spacesaver Microwave failed after it was 5 months out of warranty. Since we have friends who live in our subdivision with the same microwave that have already had 2 Magnetrons replaced, I am wondering if there isn't a defect in these microwaves. The part was covered under warranty but the labor was $195.15.

I bought the GE model JVM1740DP1 over the stove microwave. Within a week it burned up. I called GE for service. A nice guy named Jeff came out and he found a stray screw had been left in the diffuser at the factory. Metal in microwave means destruction. Microwave was a total loss. GE called and said they could maybe get me a new one in a month. I asked for some kind of compensation because of my inconvenience. They absolutely refused. GE doesn't stand behind it's products the way Japanese companies do. If that oven had been a Panasonic there would have been someone to help me within a few days. This is why American companies are failing. It's not because Americans don't want to buy American, it's because American companies are such a pain in the butt to deal with.

The spacemaker microwave exploded, sounded like gunfire, lightning. The elctric panel inside burst into flames. Potential fire hazard!

I bought the GE spacemaker 1 year and 3 months ago and it stopped heating. Everything seems to work (the turn, table the clock etc.) accept it does not heat or cook anything anymore! Of course the warrenty expired 3 months ago.

Purshased a home that had a GE Spacemaker Model#JVM1630WJ01 in August 2009. In May of 2010 my daughter thought she hit the timer but turned the microwave on for an hour-she always times her reading. I happened to walk into the kitchen and noticed a one inch flame in the middle of the microve radiating through the turntable. I immediately opened the door without thinking-hope nothing happens to me..

In the fall of 2008 we purcahsed a GE Microwave oven [Mod# JES1451WJ 2, SER# 905245 U] It has faile to heat the last couple of time we tried to warm a cup of coffee.

Is not the magnetron tube still under warranty?

Spacesaver Microwave is not yet 5 years old. Today, the microwave started turning itself off after 1-2 seconds of being turned on. We can't figure out what is wrong or what to do with this issue. Is this a common problem?

We bought a ge microwave with browner about 3 years ago. yesterday it quit heating. the light comes on, the turntable turns. no heat. the browner however still heats. We expected more from a ge appliance. I have all ge appliances. I hope that they last longer than this microwave. the last microwave I had lasted more than 15 years.

I purchased warranty on my appliances from Fry's Electronics in 2006. I purchased a 5 year warranty effective until 2011. April of 2010, I called GE for a repair and was told by an answering machine there was a new number and company covering appliances purchased over 1 year ago. I called the company, Service Protection Advantage, and was told their database did not include my warranted appliances. After several weeks back and forth from GE to S.P.A., I paid out of pocket for the repairs. The repairman informed me that the contracts for warranties were sold to S.P.A. And should call back and explain my concerns to a supervisor, customer service, and/or customer relations.

Finally, a lady named Jana with S.P.A. asked me to fax my warranty and receipt and it would be examined by the main office in Atlanta who would give me a contract number and reimburse me for repairs and honor my warranty. I then waited two weeks and still was not approved for service under my warranty agreement. There is no number available for the company's input database in Atlanta to contact them about the transfer of my warranty from GE to S.P.A. After paying $75.00 fee for just coming to look at my appliance, labor and parts for a warranty I'm clearly covered for, I am still out of $300.00 and not warranted on my four major appliances.

Have a GE profile space saver microwave manufactured in 05. Had mag tube replaced once already and now the appliance just "died" again. I also have a profile oven with ceramic range top and it is horrible too! I am embarrassed that GE markets these products as upscale. What a terrible performance.

Have a GE profile space-saver microwave manufactured in 05. Had mag tube replaced once already and now the appliance just "died" again. I also have a profile oven with ceramic range top and it is horrible too! I am embarrassed that GE markets these products as upscale. What a terrible performance.

We purchased a suite of GE Profile Appliances when we moved into our home in 2006. We have had repairs on 3 out of 4 of appliances including the GE Spacemaker (Model JVM2070) Microwave which had the magnetron replaced in 2009, after the microwave quit working. Yesterday, while cooking popcorn, I heard a loud "boom" while waiting for the corn to pop and could not believe my eyes when I opened the microwave door. I stopped the "popcorn" feature and opened the door to find the glass turntable had exploded into giant slices of glass.

The glass was so hot when I tried to pick up the pieces, they were unusually overheated. I had only cooked 1 bag of corn and had not used the microwave prior to that event. Prior to this, the turntable had been in perfect condition, no cracks or damage whatsoever. I was just glad my 10-year-old had not been the one to open the door to find the hot glass pieces, and I wonder if I had not stopped it, would it have caught fire. It took a very long time for the glass to cool enough for me to even remove it, hours, it was so hot. I contacted GE Cares consumer hotline to no avail. The CS person said she had no information on this occurring and we could send out a repair technician. I wondered to look at what. I know the plate was broken, is the repairman going to superglue the turntable plate or what? CS lady acted uninterested so I told her how disappointed we had been with their appliances and how dangerous the exploding turntable situation may have become. I am not paying $90 for a replacement under these circumstances. I agreed to contact the GE Consumer Affairs hotline number. I want to know why the microwave safe turntable exploded.

I bought GE Spacemaker microwave 3.5 yrs ago. Last week, it just died; no power, outlet has juice. I haven't investigated further. It's out of warranty and I cannot afford to replace it right now and certainly wouldn't get another GE. I cannot afford repair bill either. It will have to be torn out of its built-in cabinet; inconvenient especially when it's so new. It was hardly used. It was not cheap; repair is unlikely.

I purchased a GE JES1290ML01 microwave convection oven from Wal-Mart in 12/07. It seemed to run well until 4/09 when it began arcing while popping popcorn. Sparks and flame blew through the cardboard plate on the interior right side. I took it to GE appliance repair which said it did not see anything wrong with it and that it's safe to use.

We were able to use it (though we don't always stand and monitor), but it has arced briefly since. Today, loud pop, large flame, and sparks again while popping popcorn. After reading several online complaints, how is it this has not yet been recalled? I paid more than I usually would for a microwave and expected better performance or at least that GE would recall for such a fire hazard.

I purchased a GE Profile microwave and really don't use it very much and purchased an extended warranty from Lowe's. I thought I was protecting myself and only live here 6 months and don't use it much. I was heating up something and it started popping and stopped it. They put these screens on the front of the doors and it is impossible to wipe it and it has like moisture between the screen and glass.

I called it in and asked how to fix this. Remember I have the extended warranty, and they told me I have to pay to have someone come out and remove the glass and remove the moisture. I have to pay for this, it's not in the warranty. Never will I buy anything GE, ever.! I have drips between my glass and that darn screen and it can't be removed by me. It needs to be removed by a technician. This is totally not good on GE'S part

I have a GE Spacemaker Over the Range Microwave purchased in 2006 and recommended by several people. Well, the door has all kinds of crack in first by the handle, now by the middle of the door, this microwave is being used by 2 adults not abusive at all. GE said in an email that door could not be replaced to get a new microwave. It seems all appliances today are made to last a few years and be thrown away, what happened to quality and a business standing behind their products.

I purchased a GE Spacemaker XL Microwave 4 1/2 yrs ago &a it has quit working. After seeing online hundreds of complaints, I was shocked there was no recall on these microwaves. The Customer Service at GE gave me the run-around after I suspected the problem may be the magnetron tube. They informed me they were not able to ship it to me as it was too dangerous for someone not knowing what they are doing. I informed them I cannot afford to hire someone and pay $75 for a service call and then labor on top of that plus parts and the magnetron tube was under warranty still and they cannot force me to hire a certified GE technician.

I told them I was filing a complaint. They then told me to speak to the Resolution Dept who said they would ship it right away. I hired someone to put this in and it is heavy and I cannot afford to hurt my back trying to fix the thing myself. GE is making a very bad name for themselves and have extremely poor and show neglect to their customers. Why is nothing being done about this. I want my full price of the microwave back. I have my receipt. This company is not putting out a quality microwave in the Spacemaker and should make amendments for this. I simply cannot afford to pay out any money in fixing this. I should not have too. It should not be such shabby quality as all the hundreds upon hundreds of complaints have verified.

I purchased a GE Spacemaker microwave that was installed by Home Depot in January, 2009. 14 months later exactly, the microwave stopped. It had not been used much since I travel for work and being alone, I am the only who uses it. I called GE and the repairman came and after checking said the board was gone since a fuse must have blown. It would cost $173 for a new one and take a few weeks plus the $99 for the service call. This is the second Spacemaker that just "went. " Did GE forget how to make things? Naturally, since it was fourteen months old and hardly used, the warranty is not good.

1)Purchased Home, 2)Purchased, installed all new GE appliances and moved in December 2008. When we woke this morning, the GE microwave PEB1590SMiSS had no evidence of power. I checked the outlet with coffee grinder to learn it was not the outlet or a circuit breaker. I spent 4 hours getting ran around by GE Customer Service Employees. This appliance is 4 months past warranty expiration. Now I'm concerned for all GE appliances purchased for this home. Unfortunately Everything is GE!

GE has no local drop off repair center in the greater St. Louis area. GE requires a $75 service fee for some contract repair representative to arrive at my door. Should it be determined the product is junk, they will offer a $75 coupon for another GE junk product. Like I would ever buy another GE product.

I wish I could attach a copy of a receipt I have for two lamp holders for my GE microwave oven. The back-story is this... The bulbs in my microwave gave out and needed replacing. After being screwed in to their holders for a couple of years, these bulbs are difficult to remove. In fact, in both cases, while trying to unscrew the bulbs, the glass shell of the bulb separated from the metal base that screws in to the bulb holder. Both of them!

So, in order to replace two $3 bulbs, I ended up spending over $30 bucks to fix this problem.

My request to you is that you please make the bulbs of sufficient quality such that they may be unscrewed without the glass separating from the base! Should be easy for as large a bulb supplier as you, eh?

We have a GE Profile SpacemakerXL microwave oven that is 9 years old. We have already had the magnetron tube replaced a couple of years ago. The microwave just stopped heating again, and we are assuming it is the magnetron tube again. While the part is still covered under the 10-year warranty for magnetron tubes, we are not able to find out the labor costs as it is GE's poor policy to not give out that information.

Their policy is putting the consumer in a difficult position forcing them to pay the service fee without knowing what the labor costs are and whether or not it is feasible for the consumer.

I have read about hundreds of complaints of this nature, and GE is unwilling to change their policy. This being said, we have decided not to have the microwave fixed, as it is very likely we will have the same magnetron issue a year or two down the road. We will be replacing our microwave with anything other than GE. It is this type of service that will keep me from buying other GE products as well. I will also be filing a formal complaint with the State.

I purchased a Spacemaker Profile microwave oven model #jvm2070 on 11/12/06 for $546.00 including tax. I had it installed as part of a remodel in 1/07. It stopped warming food by 3/26/10. I suspected a magnetron based on other complaints in the internet, which it was. GE came out on 3/30/10 and replaced the magnetron, and charged me $223.62. I am outraged that an appliance that is just 3 yrs. old and gets only minimal use would need a major part like this replaced. I never in my 54 years had to pay for an appliance to be repaired so early after purchasing it. Most of my appliance over the years lasted well into their teens! Something is wrong and I was ripped off, what is my recourse? Consequence is the $223.62, which I know I will never see. I feel if enough people complain then GE may at some time be held accountable for selling appliance that are obviously faulty in some way.

My wife was heating a bowl of chili in a microwave safe bowl in a Model JVM1750SM1SS General Electric microwave that was installed in our apartment. The microwave was built Jan 2009 in Malaysia and installed in May of 2009. When the 1:30 was up, she opened the door to check on it. When she closed the door and began to re-program it for some additional time, the glass on the front exploded with a large bang. Being a combat vet, this didn't sit too well with me. It was safety glass, but small fragments flew all over the kitchen. She could easily have gotten a splinter in her eye. No harm was done except scaring the crap out of us. Our apartment maintenance contacted GE since it is still under warranty.

We have a GE Spacemaker model JVM1653WH05. This is our second GE microwave. The first one quit after just a few months. We were offered a small credit on the above model. This one is now smoking when you use it and is making a grinding noise. If you cook in it for more than a few minutes, it shuts off for a while then comes back on. I paid too much for only a two year microwave. I wish I would have purchased another brand. I'm very disappointed with GE.

We purchased a GE Microwave Oven in November of 2008 (Model WES1384SMSS). We have had some problems with it apparently overheating while baking potatoes using "convenience feature" 7. The oven would seem to shut down afterward and be unusable for a period of time following. Whether or not that has any relation to the problem that has not rendered the microwave now inoperable, we do not know.

Two days ago, my husband reheated a cup of coffee in the microwave for 40 seconds and when the cycle was completed, he removed the cup from the microwave and sat down to have breakfast. About 30 seconds later, he heard a very loud pop and hissing sound from the microwave and when he turned to look he discovered that the glass in the door had virtually exploded. The sound was loud enough to send our normally not excitable dogs into a frenzy of frightened barking. Although the glass looks as though it is only cracked in hundreds of places and still intact, there were actually tiny fragments of glass that shot out onto the counter top and floor.

The microwave is, of course, beyond its one year warranty and it is probably pointless to contact GE about the matter. However, we feel this should be reported as a safety hazard because had anyone been close to the microwave when the glass broke, there could have been possible eye injury or damage due to the force with which the glass spread out into the room.

I own a GE Spacemaker Microwave. At 4 am, the thing turns on and starts on fire. It almost burnt the house down.

Purchased a GE JVM1870SK03 microwave, along with $5200 worth of other kitchen appliances when we built our new home in 06. In 2008, the microwave quit heating so we called an authorized GE repair outfit to check it out. They replaced the magnetron, capacitor and transformer once...diodes and fuses twice and still couldn't get it to heat. Every time it was turned on, it smoked. Finally, after 2 months with no microwave, GE replaced it with a model PVM1870SM1SS on 9-22-09.

On March 22,2010, this one quit heating and GE was called. Their service tech came the next day, replaced the magnetron, turned it on and got a loud pop and blew the fuses. Said he'd never had that happen before. A new list of parts have been ordered, a week delay and it will probably be the same sequence of events as last time. If I could get my money back, I would replace it with a different brand. Totally dissatisfied with this product to say the least. With all the complaints I've read about this product, what is Consumer Affairs doing about it? Looks like nothing!

Our six-month old GE Large Counter Top Microwave just started making a fast, loud ticking noise while powered off. I immediately unplugged the thing, but I'm afraid to plug it back in because of what I'm reading. I can't get anyone from GE to respond. Wondering what I should do?

I have a $869 microwave that is defective. I needed service and I called GE to find out if there is a recall or give me an estimate on replacing the shorted key panel (code F3). GE's rep states they cannot give out estimates. I have to pay you $89 for someone to come out and give me an estimate. This is a very expensive microwave and now after only 4 years, I have nothing. I called a local appliance repair company and they were able to get the price of the part which is $471 plus labor. I feel gypped by GE; I spent that kind of money with them expecting excellent quality and service. I am out of my top of the line $869 microwave only used for 4 years. I will have to buy a new one, pay to have it installed. It will not be a GE or a Spacemaker.

I have a GE Profile Microwave WB27X10489. I moved into new house in 2005, and in 2007, I spent $180 for labor to change the Magnetron Tube. Now, 02/2010, I am having the same issue and GE wants another $200 to replace the unit. What a crooked process. They have an almost guaranteed revenue stream to fix these every two years. I refuse and will be filing a formal complaint with the State Attorney General as this seems to be a huge issue with GE magnetron tubes.

I purchased GE Spacesaver microwave and it had total failure of the magnatron after 1 year and 8 months. That, is the heart of the microwave costing, we found, more than the microwave to replace with parts and labor. GE has an increasing number of complaints on their over the counter microwaves for this problem and have yet to offer a recall.

I have a GE Microwave over the range PVM1870SMSS, that is not even 2 years. Old and it started shutting down like it lost power. Now, it is completely off and won't start at all. GE said that can't even give me an idea of whats wrong without a tech to come out for $100. I paid $400+ for this but would hate to invest anymore in this unit if its only going to burn out again in 2 years. I can't believe a top of the line model would go this quickly and GE would not want to stand behind their products! After hearing everyone's complaints, obviously it's not just mine. GE lost me as a customer too!

February 2006, we moved into our new manufactured home and when we purchased it, we upgraded all the appliances to GE Stainless Steel. Big mistake! We should have changed them to anything other than GE. Within the first year, we had problems with the dishwasher and the second year, a couple of the burners quit working on the stove and the ice maker in the freezer quit working entirely. The third year, the Spacesaver microwave started making a grinding noise and quit, no clock, no lights, nothing. I came home from work 2 days ago and everything was on (all by itself) and working again. I checked it all out and found out now when I push lightly on the door or the vent above the door, the microwave comes on.

I wonder how many injuries or fires have occurred from these appliances? The microwave I had prior to this one was a GE and it had caught on fire after I had it 3 months. The store where I had purchased it offered to replace it with the same model but I said no, thank you. When I bought my new home, I thought maybe that was just a defect in the model I had so I gave GE another chance. That will never happen again! We have dished out enough money for repairs! I will never buy GE products again! When you are buying and they offer upgrades, I believe it is because they purchased from GE bulk and not quality, even though the customer is charged for quality.

I bought a GE Spacemaker 5 years ago when I had my kitchen redone. It suddenly stopped heating up food. I read online that the magnetron is most likely the culprit. I had an electrician replace the magnetron for me. I was trying to keep my cost down. He put it all back together and of course it still does not heat. Now it looks like I'll have to spend more money to have a tech come out. With these many complaints, GE is destroying any customer satisfaction they had with me. They are certainly not the "dependable" company I had known in the past.

My GE Profile (Model: PVM1870SMSS) is less than two years old and the Magnetron tube stopped working and heating food.

I upgraded the appliances in my new home through the builder to the GE Profile series which were very expensive. Manufactured in June of 2006, the Spacemaker Microwave Oven Model JVM1870SK03. This has been in use about 2 1/2 years and suddenly stopped working; i.e. heating. It made a funny sound and now makes a different sound when trying to heat something. Nothing heats in the microwave oven now. Everything else works fine. I called Customer Service as this should be under warranty. The Profile line is their "top of the line" product and at the price it is, should definitely last longer than 2 1/2 years. I feel certain it is the magnetron tube which has gone out.

The part is covered under warranty, but I will have to pay labor. GE wanted to charge $100 to send out a service tech plus labor. When I told them I couldn't afford the $100 and could I take it someplace, the person was very unhelpful. I was transferred to Customer Care and told I could take it to a GE authorized service center. I found a local service center which will charge me $65.00 for labor, but at least I can get it fixed. I'm very disappointed that this high end appliance has not lasted very long. It did not have excessive use as I have a household of one. Isn't something being done about this? GE shouldn't have so many complaints regarding magnetron tubes. They should last longer than 2 1/2 years! I see hundreds of complaints here regarding same issue.

I have a Spacemaker by GE, a 2001 but it was not used until 2004. It is in a manufactured home that was a model for two years. It has now been in use since 2004, about 5.5 yrs and just now, it stopped turning off at the correct time. It will only turn off if I open the door. I will have a service person out tomorrow. Sears will cover all repairs and parts for one year for $250, a lot, but cheaper than a new one. If they can't fix, it they give you $500 towards a new one. This is dangerous though, not stopping to heat. I caught it and do not leave the kitchen when cooking with it.

We bought a home in 2003 that came with a GE microwave cook-center. In 2004 we replaced all the kitchen appliances with new GE ones. Everything was built-in, so we had no option but to replace them with newer GE appliances. The GE microwave cook center (model JKP 85) needed servicing in 2007 (a new control panel) and the magnetron has been replaced twice in 5 years. Now the inner surface of the microwave is shedding its epoxy coating where the three plastic wheels that hold up the glass turntable touch the bottom of the microwave.

Checked the GE website and they say this is only a cosmetic issue as long as there are no holes in the surface of the microwave (there are no holes). I've scheduled a GE service call; they said they will wave the $89 service fee if I allow the technician to fix the microwave. Their website recommends a $34 can of their spray paint to fix the surface, but I want the technician to confirm the microwave is safe to use and then he/she can fix the surface. I asked whether the microwave can be replaced, but GE says the entire oven/microwave unit has to be replaced for $2100 plus labor and delivery. Sounds like a scam to me given all the complaints I've read about GE microwaves!

I will never buy a GE appliance ever again now that I see how poor their products are and how the company makes its money! No wonder why the US economy is going down the tube with this type of business ethic and poor consumer product behavior! Are they engineering poor products so they can sell service contracts? What is going on here?

My wife and I bought a GE Spacemaker Microwave Oven. For some reason, the microwave comes on when you open the door or when it's not in use. I talked to the CSR department. They told us that it's probably dirty or that possibly we have done something to this thing. The problem is we barely use the thing, and it's not dirty. He really ** me off. He told us that it's not covered and will probably have to get a new one.

We purchased a GE microwave oven (model # JVM1650SH02) 4 years ago. After 10 months, it stopped working. GE sent a tech over and determined that the magnetron tube went out. He fixed it at no cost since it was under warranty but this raised a red flag with us. Now, 3 1/2 years later it started smoking. GE now says the tube has gone out again. The tube is still under warranty but they want to charge me a "discounted" fee of $170.00 to fix it a second time. Their only fix to this problem, after telling them of my discontent, is to offer me a deal on a new one. Their deal was to only charge me $214.00 for another model. That same model can be bought for $256.00 from anywhere. Big deal, a $40.00 savings. Why on earth would I take a chance on fixing this one or buying another GE microwave oven? There is certainly a problem here!

I purchased a new GE Spacemaker microwave oven in 2000. In 2002, the unit quit working, due to a magnetron failure. After going through the chain of folks at GE, each telling me "it's out of warranty", I finally spoke with someone who told me that GE had outsourced the magnetron production, and each has failed. GE did agree to replace the unit, and sent a repairman who replaced my old Spacemaker with a new one. I was assured that GE does not outsource now, and I would be very satisfied with the new microwave. 7 years later, the magnetron has failed once again. My previous microwave was a Zenith, and was over 20 years old, and working fine when I replaced it, so I don't think I'm expecting too much. No more GE appliances for me.

I bought the GE Spacemaker XL (model JVM1650) less than 4 or 5 years ago, and the microwave has suddenly stopped heating. Through research, I am certain it is the magnetron tube. I spoke with customer service, and was told magnetron tube is a covered part, but not the labor charge. That is just ridiculous! Why would I pay a hefty service charge, for a part that will probably fail as well. I decided to buy a new microwave (not GE). I'd rather pay for a new microwave, than give GE anymore of my money!

Wow, GE let me down as well! Long story short, I bought two GE microwaves that both broke within a couple of months! They both stopped heating up! Really ridiculous. Don't buy from GE until they get their act together!

My microwave simply quit operating (heating after 3 or 4 months). I called the number on the pamphlet. I was given a date and time for a local service man to come to my house by the computer. The service man called me and stated he could not fix my micro-wave unless I produced a receipt from the store where I bought it. I am stuck with a non-functioning GE product still under warranty in the original box with all vender numbers, serial numbers and store vendor information, etc. on it.

Our new home came with GE appliances in 2001. By 8/02, the magnetometer went on the spacemaker microwave. We took it to these authorized repair guys who said that it would cost us over $200 in labor to fix the part which is still under warranty. We just got a new one and left the old one there. We think that they just changed the part to resell it for a profit. Just after Christmas (2009), the same thing happened. Since they are the only authorized repair shop in town, we had to go to the same cheats we dealt with before.

After a five-minute service call at a cost of $44, it was the magnetometer again. Only, they won't fix it because the door film is singed where my niece put some foil on some food for about a minute. They claimed it's some law that they can't fix the broken part without replacing the door for over $150. They don't do just the film repair even though we have been using the door and microwave with the singe for five to six years! All calls to GE (parts, warranty, customer services, etc.) were frustrating and insulting. I'll never buy GE again for anything. With buying a new oven, it's going to be at least $500. Since they were built into our cabinet, we may need to replace those too.

We bought a new home in 2006 with the over-the-range GE spacemaker microwave installed. In December 2009, abruptly the microwaves stops heating the food. GE service technician comes out and in 5 minutes determines that it is the magnetron tube and tells me that the part is covered by warranty but the labor to replace it will be $215. And he also mentioned that it will not take him more than 30-45 minutes to replace it. So in effect, for a max of 50 minute job, GE is charging me $215. That is such a rip-off and for a big company such as GE to function in such a way is absolutely pathetic.

My GE microwave conked out on me while it was under warranty. I called GE to have it repaired or replaced. They told me I could not return it or have it repaired, but they would send me a Good Will Certificate if I sent them the original sales receipt. After doing so, I received a Good Will Rebate, but here's the catch: I have to buy another GE product in order to receive my money back after I send them the original receipt for the new GE product.

They also limit what I can buy. They tell me I can buy a major appliance, including refrigerators, freezers, ranges, microwave ovens, washers, dryers, dishwashers, compactors, disposals, room air conditioners, and dehumidifiers. I had already purchased a replacement microwave oven (not GE) before I received this Good Will Rebate. I do not need any of these major appliances and asked if I could use it to purchase a small appliance. It was an emphatic "no"!

So, I still have until 5/21/2010 to use this Good Will Rebate but for what? Should I hope that my new microwave conks out before that so I can use it to replace it with a GE microwave? Sheesh! It looks like I'm out $78.85 as of 5/21/2020. So basically, GE is not honoring their replacement promise.

We bought GE over the counter microwave product number JES1451WJ02 in 2005. We have had problems almost from the day we brought it home. I saw sparks on more than one occasion. In Dec. 2009, the microwave caught food on fire. The smoke detector came on. Fire went out quickly. I was able to get food out of microwave and outside where it was raining. The glass pan/bowl cooled down but was ruined. Now I noticed there is a hole in a corner of microwave. I have not been satisfied with this product at all.

Purchased GE Profile Built In Microwave model # PEB2060SMSS and installed it on 10-25-2008. Started noticing that food was splattering thru metal screen and attaching to inside of glass door. Read and reread owners manual to learn how to clean inside of glass. No mention anywhere that there was supposed to be a clear plastic film to prevent food from going thru! Owners manual mentions glass door, metal shield, and how to wipe clean but nowhere in the owners manual does it ever mention there is supposed to be a clear film, nor any mention of how to replace or clean this film. We thought we needed to remove the screen to clean and I called GE Customer to ask how to remove the shield. It was then that I was told there was supposed to be a clear plastic film to prevent food from splattering thru the door.

They scheduled a service person to come out. Instead, he called and said the door would require replacing. He ordered a door and rescheduled to come out when the door was to arrive. He suggested I call Customer Service and they should waive the costs since my original microwave came without the film. When the new door arrived, I looked at the clear film and, had I not known in advance to leave it be, I would have peeled it off! It looks just like the protective strips that come on most electronics that you are supposed to remove prior to use! (one of the Customer Serv Reps stated that if GE had wanted the customer to remove the film, it would have stated so in the instructions but when asked why the instructions did not state to leave it in place, I was told "We can't give instructions on every little aspect")Customer Service agreed to waive the $165.00 cost of the door but said to have the Service Tech call them when he arrived and then they could decide if they would waive the labor charges.

Once the service tech was here, he called and after putting me on the phone with two different reps, I was told they refused to waive the labor costs. They said I was outside the warranty window and felt they had done enough by waiving the cost of the door. Then I am told by the Service Tech that the charge for him to arrive at my door was $79.95, which by that time, I already owed! I said for him to go ahead and change out the doors. Imagine my surprise when, not 5 minutes later, he told me I owed $170.93!!!!! ($79.95 trip charge and $90.93 Labor) I am searching for my original receipt and then I will complain to Home Depot or Lowes as well. I tried to "Buy American" and I feel I have been taken advantage of! All this for a microwave that I use only to reheat food & water!

My above the range GE Profile microwave Model JVM1871SK04, Serial Number FM901678B came with the condo I purchased in June 2007. It malfunctioned when I placed a sweet potato in it. I hit the "potato" button, which is then supposed to cook the potato with a sensor. Minutes later the potato self combusted and the plate exploded. The fire rendered the microwave unusable and the kitchen was full of smoke. This was not your typical "burnt toast" smoke. We had to leave the house overnight.

The next day I called the GE helpline and was told I could receive a $50 rebate coupon towards a new microwave since the warranty. This was a serious fire and could have caused considerable damage if I had not heard the plate explode and seen the fire. I do not think it is a reasonable expectation for this to happen even though the microwave was two years old and out of warranty. What if the fire had spread?
Edited Complaint:

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This microware is at least 10 years old. It has worked very well. However, last night when we were going to bed , the glass in the front exploded. We heard a bang ,like a small explosion and when we checked, there was glass all over the floor in the kitchen. When we got up this morning there was more glass on the floor. We believe this model should be recalled.. Anyone standing near the microwave would have bee injured. Eyes could have been put out. This is a GE Profile, model number JEB1050. We have saved the glass and have not removed the microwave so that you may have evidence of the condition. A prompt reply will be appreciated.

microwave paint on the inside started to peel off in big chunks and started to rust in less than one year of purchase. Was sent a small thimble bottle of paint as a solution. I would need a gallon of paint to fix this junk. I was told by GE that it was safe to cook in a rusty microwave.

Paint chipping and peeling from the top inside of the microwave into my food. It is a model JVM1740SMISS, serial #FR901133B manufactured in 2008. I have owned it for about 18 months.

When contacting GE, they want to sell me spray paint to put on the area where the metal is exposed. If one spot is peeling, aren't the chances good for all of the paint to start peeling? This is an over the range microwave and taking it down is quite extensive. We would have to remove it outdoors, scrape, sand and then spray paint. It is only 18 months old! I have owned many microwaves and this is the only one that has gone bad like this. I usually donate them to charity when I change them out. Not this one, it has to go into a landfill. Not very good for the environment.

I don't think the CEO of GE would like serving chipped paint to his family in their food.

GE is selling [bad product]. Jeff I., the GE CEO is a wheeler/dealer, not interested in making a real business work. I will never buy GE again, ever. Two microwaves together costing about $500-$600 in the trash.

I own a GE Microwave Oven manufactured in September 2003 (Model No. JES1039WF001, Serial No. SF903490B). I would like to express my concern for the general safety of this product. I recently came home to find my microwave running and spontaneously sparking fire and smoking. The fire stopped when I unplugged the appliance.

I removed the microwave from my house as quickly as possible so not to inhale the toxic smoke it was emitting. I left the house approximately 4 hours prior to this discovery and can confirm that the microwave was not on nor was it used that day. I am very thankful that I arrived home when I did, because it could have severely damaged my home and injured my pets.

This fire was extremely unnerving and scary to think about what could have happened if I had not arrived home when I did. This dangerous event has discouraged me from purchasing any GE appliances in the future.

We purchased a GE microwave 3 years ago and the paint on the top started popping off and the microwave top could not be cleaned. No cleaner was ever sprayed on the inside of the microwave. The paint would fall in the food that was being heated which was dangerous for our children and ourselves and therefore could not be eaten and would have to be thrown away. Well we thought maybe that was a manufactured defect and then bought another GE microwave and now the same thing is happening to this microwave. The paint in bubbling on top and now on the bottom and this microwave will also have to be trashed. We feel we should make the public aware of this dangerous health hazard. We also feel we should be reimbursed by GE for both microwaves. A WARNING to consumers, DO NOT PURCHASE ANY GE APPILIANCES.

We bought a new Microwave and an oven from GE 2 years back. The paint on the interior (top part) started peeling off. We see quite a few paint cracks on the microwave interior. We bought the 3 years extended warranty. When we called GE to get it replaced we were redirected to Assurant, their insurance agency. We were told that the insurance covers only if the microwave is not functional. And this doesnt qualify as a functional fault. The paint inside the microwave shouldn't be peeling off in a couple of years. We paid a lot to get the top of the line oven and even bought the extended warranty to make sure we are covered if something like this happens. Right on the microwave it says "Do not attempt to operate this oven with damaged door, hinged latch or sealing surface". The Model number is JTP86S0H6SS serial number is VL629088Q.

I bought a GE spacemanker microwave overn on New Years Day 2007 ($228.10) Had to pay to have it installed by an appliance service (141.21). Now almost exacctly two years later, there is a small whole in teh back corner of the microawave. After investigating a funny smoky smell, I realie that as my microwave is cooking, there are sparks burning through the back wall of the microwave!

My spacesaver microwave oven stopped heating after only 5 years. The GE service tech (very good, btw) came by and said that the magnetron needed to be repaired. Some parts were covered by a 10 year warranty so that wasn't bad but he charged $224 for labor. For one hours work. Total rip off in my mind. GE should be ashamed of itself.

While boiling water, cooking popcorn, baking a potatoe, etc.. in approved microwave containers my microwave started producing a burning small like paper or some other type of dry material. At first I thought it was the popcorn the first time. The next time when I was boiling water in a glass microwave approved container there was not only the smokey smell but also the noise you hear when you put metal in the microwave. Needless to say I have stopped using it for fear and/or radiation leaks. My microwave was bought brand new from Lowes. My microwave is probably less than 18 months old. I first noticed that the power must have decreased because of the sound it would make when I was cooking things and because the cooking time for popcorn just about doubled.

We purchased our home in 2002. Our GE over the range microwave, model JVM 1861 1SD 002 (MFG. MARCH 2002) worked fine until recently. About 6 weeks ago it began to occasionally beep for no reason. 3 weeks ago it began randomly turning itself on. At times it would even run with the door open. The only way to stop it is to flip the breaker or unplug it from the receptacle. This is a serious life safety hazard. Several GE microwaves built at the same time have been recalled, but not this model.

My GE Profile microwave which was 2 yrs of burned up. I programmed a baked potato and when it another room, smoke detector went off and place was filled with smoke, I emailed GE and they said that there was no recall on my yr, sorry. Now I have to buy a new one. The builder (not sure of who) bought these not our condo management. Will have to pay around $400 for new one, not buying the same kind going to a different brand

I was heating up a bowl of soup when we saw sparks and then flames coming from inside the top of microwave where the electrical component looked to be. I turned off microwave and opened the door. A small hole had burned through the top completely and the fire spread quickly via the dripping plastic until I used a blanket to smother the flames. Thank God I was next to microwave and saw the fire as soon as it started. Another minute and it may have exploded. My 4 and 21 month old were so scared. This just happened so I haven't had a chance to contact GE or buy a replacement.

We purchased a GE microwave oven, model HVM1540DN1WW in early 2008. The microwave was manufactured in Jan. 2008 according to the tag. This microwave no longer works, none of the buttons work at all. In looking this model # up for possible recall, I see there are SEVERAL complaints about the same model #. I have placed several calls to GE for repair or complaint and keep getting sent to another phone #. All I want is a new microwave. Buttons no longer work on this microwave that is less than 2 years old

The damage looks as if the entire microwave will have to be replaced.

Has there been a recall on this problem?

While attempting to cook a potato in our 5 year old GE Spacesaver XL1800 microwave, the food caught fire. She was running the unit with the rack removed and employing the pre-programmed "Potato" function. This occurred about 8 months after they had replaced the magnetron under "warranty" service call which cost us about $100.

Purchased two (2) GE microwaves two years ago. This year the interior walls on both microwaves blistered and broke the white coating, leaving patches of the surface exposed.

My 5 month old above the cooktop microwave convection oven caught fire while baking a potato on a paper plate. GE authorized mechical repair to the unit but not the smoke damage. When I called to request total repair or replacement, I was told that the fire was caused by customer abuse. That I should have put 'water' in the paper plate to back a potato. I have been baking potatoes in microwaves for over 20 years without water in the plate. Abuse! I believe that the unit malfunctioned and that there is problem that GE does not want to acknowledge. If they did not know what the problem was why not request the return of the unit to try to find out, why just authorize the repair. I have similar problems with this unit on this site and others.

Help. the time counts down but the unit does not run. What the hay. it's only three years old.

GE Microwave Space Saver Profile model JVM1860WD 001 This unit had replaced a faulty GE microwave with a discount upgrade by GE when I purchased my house in 2000. Since then recently the microwave has turned on by itself and also beeped continiously and the key pad locks. I have reset the power and threw the breaker but still it reets and does the same thing. I looked online and found that other recalls but not my specefic model same issues and catching fire. So far my microwave has not done that.

My ge microwave oven model jvm 1740 stopped heating when it was only 18 months old.This is 6 months beyond the warrenty date. They offered me a free magnetron replacement but I must pay $85 for the service trip charge plus labor charges. This is ridiculous a microwave should last longer than 18 months. This is not acceptable. Can you help me. Basically their offer is nothing. Many others have had this same failure I'm not alone. Can you be of help?

Ge JES831WF001 microwave turns on by itself. screen says ipot gets hot inside. may turn on at any time plugged in.

I have a GE Profile Microwave/Oven Combo unit which came part of a new house I purchased in mid-2007. About 2 weeks ago (around 10/9/09) my son walked by the microwave and indicated a humming sound was coming from it and we also noticed a burning wire/rubber smell. When we openned the microwave door, the sound stopped. Closed the door and the sound started again. Noticed none of the controls works and no display. The oven controls continued to work. Left the door open for a while but then closed it about 10 minutes later and the sound did not come back. However, the cotrolls still didn't work. About 1/2 hr later, I noticed the display cycled with all zeros and then the lights came on. The controls then worked but the microware wouldn't heat anything. Called GE and scheduled a service call.

When the first tech came out a few days later he indicated it was the high voltage regulator but also the magnatron may be damaged. He indicated the magnatron was under warranty but the other parts were not. He went ahead and ordered but part. However, when another tech came to install, he indicated the magnatron was not covered and wanted to charge me $200 more for that part.

One of the reasons I'm posting this complaint is because of similar reports with this combo unit which caused fires and other damage. The burning smell and some of the other complaints are dead on with what we experienced.

Microwave oven keeps shorting circuit pretty much every other time I try and use it. It's ridiculous and I"m concerned it's going to do more damage to my electricity.

I've owned a GE Spacesaver Micro-hood combination microwave model JVM1631WB 004 since 2000. During that time up until now I have not had any problems with it's operation but have had several progressing problems with its overall build quality. within the first year I noticed a small crack in the door facing that eventually opened up completely allowing the glass to slide back and forth freely. As time has progressed I then noticed a second crack in the door handle. Recently a third crack in the door handle has appeared and is threatening to allow the whole handle to be pulled off the door. At this point I have to be extremely careful when opening and closing the door as not to tear the entire handle off the unit.

My Microwave shorted out while not in use, this most likely would have resulted in a catastrophic fire had I not been at home. I just purchased another GE profile Microwave for my vacation home and am very concerned about keeping it after this problem.

Purchase date Oct. 2006

I purchased a GE Microwaves; model number JVM1653BH01, serial number AH903501 in Sep of 2006. It was installed on Oct 1, 2006. Most of my kitchen appliances are GE products. The problem that I have with them is that my microwave stopped working within 5 seconds of starting into its cycle. To my surprise, when I goggled it, the answer to what was wrong was there and it had been reported in the past by other consumers. Bingo, the Magnetron, which GE was aware of this problem, call it the brain. But, instead of doing a recall to fix this problem, it appears to me that they decided to put a bandage on it and only own up to the consumers that inquired about this problem. I called and scheduled to have my microwave serviced. They inform me that it would cost around $79.00 to have their GE Service Tech to come out to my home check out the problem and if the part is under warranty they would cancel the $79.00 fee, only if I decided to aloud them to repair the unit. Sounds reasonable or so I thought. The tech replaced the defected Magnetron, which carries a 4 year warranty on the original part, with their new Magnetron Kit. Plugged the information into his little lap top computer and printed out a bill for $185.15 for Labor. Well, kiss my grits. Somebody has bumped their head. If its not illegal for them to charge that type of fee for labor, then it should be. I am very disappointed in what should be fair labor practices by GE for an American product. Now, you are wondering why some of our business are being send south of the border and overseas.

I purchased a GE Microwaves, model number JVM1653BH01, serial number AH903501 in Sep of 2006. It was installed on Oct 1, 2006. Most of my kitchen appliances are GE products. The problem that I have with them is that my microwave stopped working within 5 seconds of starting into its cycle.

To my surprise when I googled it, the answer to what was wrong was there and it had been reported in the past by other consumers. Bingo, the Magnetron, which GE was aware of this problem, less call it the brain. But, instead of doing a recall to fix this problem, it appears to me that they decided to put a bandage on it and only own up to the consumers that inquired about this problem.

I called and scheduled to have my microwave serviced. They inform me that it would cost around $79.00 to have their GE Service Tech to come out to my home check out the problem and if the part is under warranty they would cancel the $79.00 fee, only if I decided to aloud them to repair the unit. Sounds reasonable or so I thought. The tech replaced the defected Magnetron, which carries a 4 year warranty on the original part, with their new Magnetron Kit. Plugged the information into his little lap top computer and printed out a bill for $185.15 for Labor.

If its not illegal for them to charge that type of fee for labor, then it should be. I am very disappointed in whats should be fair labor practices by GE for an American product. Now, you are wondering why some of our business are being send south of the border and overseas.

I purchased a GE Microwaves, model number JVM1653BH01, serial number AH903501 in Sep of 2006. It was installed on oct 1, 2006. Most of my kitchen appliances are GE products. The problem that I have with them is that my microwave stopped working within 5 seconds of starting into its cycle. To my surprise when I googled it, answer to what was wrong was there and it had been reported in the past by other consumers. Bingo, the Magnetron, which GE was aware of this item, less call it the brain. Instead of doing a recall to fix this problem, it appears to me that they decided to put a bandage on it and only own up to the consumers that inquired about this problem. I called and scheduled to have my microwave serviced. They inform me that it would cost around $79.00 to have their Service Tech to check out the problem and if the part is under warranty they would cancel the $79.00 only if I decided to aloud them to repair the unit. Cool, The tech replaced the defected Magnetron Kit, which carries a 4 year warranty, plugged the information into to his little lap top computer and printed out a bill for $185.15 for Labor. Well, kiss my grits. Some body has bumped their head. If its not illegal for them to charge that type of fee for labor, then it should be. I am very disappointed whats should be fair labor practices by GE for an American product. Now, you are wondering why some of our business are being send south of the border and overseas.

New built home installed with GE range and overhead microwave. Manufactured March 2008, the home was completed and closed on June 2008. It's October 2009 and doesn't work. Microwave won't heat, but turns on. Over 1 year warranty. GE will come out for $79.96 then give an estimate of repair labor/cost. We will loose $80.00 if it's determined to costly to repair. No thanks. After reading all that is here on this site, we will purchase a different brand. Seems they are making junk these days. We are currently using a counter microwave that is ancient non-GE product and seems to work just fine. Amazing, new and improved?

Now within the past week, nothing on it works. Nothing. Is there a recall on this model? It wasn't a cheap microwave. I would have expected better from GE but after reading the other entries on this site, I guess not! Will throw out with the trash and get a new one I guess.

Purchased new at Home Depot 2007 for use in second home. Used 2 months- August and December 2007. Next time used was August 2008 when it makes buzzing noise when turned on and shuts down at about 3-5min of operation. After a few minutes (?cooling?) it is able to be operated again until the same thing happens. Home depot does not service and there are no GE servicemen in the area.

I got a new GE spacemaker microwave oven installed in my house that was built summer 2007. I came home from work at 7 in the evening n wanted to warm up sum dinner. Everything ran fine but it would not heat the food. I had no idea what was wrong. After a little research on the web I had an idea. The cost of the repair seems to be in the neighborhood of $300. I cannot believe that this thing has failed after 2 years. I have never had any microwave I have had stop working. My mom has one that is over 20 years old! After reading several posts on here, I think I am just gonna buy a different brand and toss this one in the recycling bin.

GE Sensor Microwave: Arching and shutting off.

GE Profile Downdraft Vent System: Up/Down button has detached and unit cannot be turned on.

GE Profile Dishwasher: Clean button will not turn off.

On September 23, 2009, the microwave started making rattling sound, did not heat the product and I smelled burning insulation. The one year manufacturers warranty had just expired in July 2009. I replaced my GE microwave oven with a Sharp brand. This time I made sure that I do not buy a GE appliance.

We bought a GE Microwave Oven, Model #JES1288SHO3, Serial #SL900910M, on 4/22/07 at Lowe's for $199.28. In July 2009, the microwave started arcing. Since it only had a one-year warranty, and we didn't get an extended warranty, I knew there was probably nothing we could do about it.

I called GE and was told I would have to schedule a service appointment, but when I asked for the price of the service charge, they couldn't tell me unless I set up an appointment. I didn't set up an appointment. The microwave didn't arc all the time at first, but since late August it started it doing it frequently. We removed it from our kitchen because we were afraid to use it anymore. Then we heard on the news other consumers were having the same problems we were having. On September 16, I e-mailed GE and got reasons why my oven would arc. Of course, none of them was the reason it arced. On September 20, we went to Lowe's to ask if they had heard from GE about problems the microwaves were having. The salesman said no-they weren't aware of anything.

If we had bought the extended warranty from Lowe's, they would have taken care of it. I think I've only had 3 other microwaves during my 35 years of marriage. They all lasted a lot longer, and they never arced like this one.

I purchased a GE Spacemaker Microwave to replace one that was only 3 years old. The original one started to have a mind of it's own - turning itself on and off when no one was operating it. The replacement model is 1 year old and it too has started to turn itself on. I am afraid to keep this microwave because of this problem. I am concerned that if the motor would get too hot it may catch fire.

Until I can replace this microwave (which being built in is a pain in the neck to replace), I have to unplug it everytime I leave. Unplugging it involves getting up on a step stool to reach in the back of the cupboard to enable me to reach the cord! I have always preferred G E, but after 2 of these spacesaver microwaves, I will switch brands. Electric bill is higher becuase of the microwave running without physically being turned on.

Purchased a GE micro/oven combo unit in 2004. Past few months we noticed the inside of micro unit has turned the color of stale-yellow, the interior coating has chipped off in several areas, peeled away in large sections noticeably upper top like someone has shot it with a BB gun, then started smoking and stopped working. Called GE they said we were 1 digit off on the model # and not on the recall list; caled consumer protection agcy - they said to post on their website but it could take "months" to get a reply.

Now I have to replace the entire micro/oven unit b/c the oven controls are on the microwave. What a piece of crap GE sells; the $300 rebate doesn't cover the replac. cost of $2600. and more $$ to take out the old unit, discard and hook up a new one. If anyone knows of a class action suit in progress, please post. Thanks!

On Memorial Day, 2009, my daughter was making a baked potato in the microwave. It was punctured and the time was set for minutes which should have produced a nice baked potato. Instead, the microwave began making a popping sound and smoke began to pour from the oven. Upon entering the kitchen to investigate, flames were visible inside the microwave oven. I immediately hit the cancel button and unplugged it. The damage was done. The microwave was just over 1 year old.

Failure to heat. The microwave will work for about one second and then just stop. Need to purchase a new microwave.

There was a loud bang, a flash, and then the items in the micromwave caught fire. I quickly stopped the microwave but the fire/arcing melted the plastic clips that held the metal rack in place.

On the evening of September 19th, 2009, while making Popcorn - the microwave started popping itself followed by an electrical fire (I could actually see a flame) inside the oven over on its upper left side, which, upon the discovery - I immediately stopped the oven, then unplugged it just to make sure that it was completely off!

I could just imagine what might have transpired had I not been right there at the time! A very frightening experience. Needless to say - I will be purchasing another Microwave oven, however it will not be another GE.

My fairly new microwave started zapping when we put anything in it. Last week when my son was defrosting a hamburger, the microwave starting zapping, then it sparked the top of the unit and left 2 burn marks inside. My son was right there and stopped the microwave. We are terrified to use this microwave

My GE microwave started zapping for unknown reasons and then caught fire. I called GE and asked if there was a known problem like this with their microwaves, and they denied it. Now I see that others are having the same problem with their microwaves. Had to replace the microwave.

My GE microwave starting zapping strangely while my daughter and her friend were making popcorn. It was still under warranty so I contacted GE and they replaced it with the same model. About a year went by and the replacement started doing the same thing. Now it cannot be used for certain items like popcorn or small amounts of bacon because it starts to zap and I immediately turn it off. Although I can see how it could start a fire if there weren't someone nearby to stop it.

Approximately six (6) months ago, the microwave began operating unassisted. It runs randomly and will not stop under this condition with the STOP button; it must be unplugged or the door opened to cease operation.

The microwave is fortunately in an staffed office, thus we were immediately aware of this condition. It now remains unplugged. This is just for informational purposes as we saw a story on WTAE-TV Pittsburgh regarding issues with GE microwaves.

I contacted GE immediately, and they told me there was nothing they could do since the warranty had expired. I still usde the microwave without the rack. I will not purchase another GE microwave.

I suppose there is nothing that can be done at this point, but I just heard that other consumers were having problems with their ovens, and I wanted to register my complaint. The covering on the holder in the microwave for the wire rack completely burned off and the metal is exposed. I no longer use the rack as I do not want to have 2 metals surfaces touching.

I was watching channel 4 (pghchannel.com) news. They mentioned problems with GE microwaves catching fire without warning. I own a GE profile Spacemaker 11 Sensor microwave, model # JEM31SA 002, Serial # RA 901405B which was manufactured August 2001. For the last couple months this microwave has been stopping and throwing my circuit breaker almost every day. I am concerned with it catching on fire.

What could of happen if it came on while we were all sleeping. It is a GE model #JES1358WK02 serial#AL918354U date January 2006. I am worried that this could happen to someone else with a bad ending. Please look into this Thank you

This is a nightmare, and we paid extra for the "better" appliances! Wish there was something we could do legally! Consequentially, now we have to dish out money for new dishwasher, and at least 200 for microwave that sounds like it will break down anyways again, so probably better off buying a different brand.

I bought my home new in 2003. Witin 4 years, my GE Microwave magnetron failed. I replaced it, and now less than 2years later, the magentron (in the same mwave)failed again. I too am done with GE. I have also had problems with my GE regrigerator and my GE Stove. NEVER AGAIN!!! I too am done with GE.

My microwave (JKP90WM1WW) a combo micro/oven unit, turned on by itself, and started burning. Only way to shut off was to turn off the breaker. I see where there were recalls listed in 12/07 for the same problem. However my unit was mfg in 3/08 and therefore no recall has been submitted for this model and year but I think the same problem is prevalent.

I have contacted the CPSC today (9/3/09) and understand there is a class action lawsuit filed by a Hasaan Zavareei of Washington DC with the same complaint. I have gotten no where with GE as they say they have not heard of this problem and would send out a repairman to analyze the problem at $100 an hour but my best estimate for repair would be between $400 to $600 and no guarantee this same problem wouldn't happen again.

I think the only way we can be safe with this unit (if it is repaired) is to shut off the breaker everytime we leave the house. What a hassle but I don't want to come home to a pile of ashes or even have it smoldering while we are asleep. Hope you can help. Right now my $2000 micro/oven unit is unusable (purchased 4/08). We have had to purchase a separate microwave to do our cooking.

I have a 2 year old GE Profile SS microwave. It powers on then immediately powers off and then the screen freezes. Sometime it powers on again and then freezes for weeks a a time. It is a yera warantee and the smartboard is 150 not on the GE website. It is 299 on it!!! Thats the end on ANY GE products. Karma is a .... huh GE? No wonder your stock is worthless.

We purchased a new home with GE Profile stainless appliances installed - they cost a premium. The Microwave lasted approximately 16 months before it broke suddenly. $140 service call later I was informed that it would cost an additional $150 to repair. The condition was a loud ticking noise and absolutely no heating of contents. Turned out to be the main component in the unit...made in south Asia by the lowest bidder.

I decided to buy a new one and bought the Adora to save $125. 14 months later, the unit stopped working suddenly (between making kid's oatmeail breakfast) - EXACT SAME CONDITION. I am really tweaked by this.

The Refrigerator Ice maker produced an ice cube that was too large. The ice cubes merged during freezing and casued a severe problem dispensing trhough the door - a loud grinding noise with nothing coming out. Then it went through 3 of these cheap plastic drive rings located on the spiral dispensing bar. One after the other they broke - a $28 part that cost a quarter to mold.

Finally, I stopped replacing it and open the door to get my ice.

THANK YOU, GE.

I have...ummm had a GE Spacemaker JVM1650 over the range microwave. It was built in August 2004 and installed in our house.. We bought the home from the first owner in 2006.

It is now August 2009 and for the past year the microwave would just reset it self a few seconds after turning it on. After this reset, I would have to put in the time, am or pm and then put in the friggen date. Then I would have to try it again. Most of the time it would work again for a while. This past week it happened about 6 times repeatedly so I started researching it. I found that this is most likely a bad Magnetron problem that GE has had since the 90's. I called GE and found it only had a one year warranty. I verified this by pulling up the owner's manual. What a load of crap. To replace the Magnetron myself would have been about $130.

I seriously have microwaves at work from the mid 80's that get the crap kicked out of them daily in our factory and they still work great yet this microwave in my house in perfect condition can't function as designed.

After last week's fiasco trying to get a burrito cooked, I went to Consumer Reports and found the replacement microwave. I went to Lowes and got a Samsung, top rated stainless microwave for less than $300 and it has a ten year warranty on the Magnetron. I installed it in about an hour and it seems to work great.

Screw GE and any of their crappy appliances. Our last GE dishwasher in our old house had a recall on it. The GE fridge in our new house doesn't get cold enough and it makes a weird noise at times. The GE dishwasher doesn't' do a great job and the GE gas range takes for friggen ever to boil water. I am done with GE and look forward to replacing every appliance I have with anything but a piece of crap GE.

My 4 year old GE Spacemaker Over the Range Microwave oven, Model EMO3000, stopped working on August 25, 2009. When I attempted to use the oven, it started and shut down in 2 seconds. The oven required a reset of the clock prior to attempting to use it again. After resetting the clock, the same problem occurred and the unit is completely non-functional.

In researching the problem, a simple Google search reveals numerous complaints about the same problem with the Spacemaker ovens. This appears to be a known defect in the product. I contacted GE as this problem is not listed on their website and received generic replies for repair. My question to GE was directed at acknowledging a known defective product and offering a reasonable solution for remedy.

GE is unwilling to take responsibility for marketing a subpar product and encourages repairs, which according to consumer complaints, cannot resolve the inherent defective nature of the product. It is unacceptable to not inform the consumer, at the time of purchase, that this product has a limited lifetime due to poor quality in the manufacturing process.

GE is selling defective and sometimes dangerous products and should be held accountable. The microwave oven is too costly to repair and reviews of consumer experiences indicate that the defects cannot be cured. The only option is to discard the product.

My GE Spacemaker is less than 3 yrs. old and has a mind of it's own...it starts beeping randomly and we have to turn off the breaker to make it stop. When we turn it back on...F3 code flashes on the display screen w/a continuous beep.Sometimes you can press the keypad and it will function,but most of the time it is dead. I called the appliance store where I purchased this micro and was told I would have to pay an hourly service fee of $70 to have someone come out and tell me what the problem is...shouldn't a microwave last longer than 3 years. It is so unfair for a company to get the comsumers money and not stand behind the product they promote and sell us.

purchased a new GE PROFILE microwave- installed in oct 2002, it is vented through the roof, all vent piping is insulated and yet we continually get a buildup of grease/oils in the top which drip down inside-there is good exhaust to the outside- any solutionmto the issue model AD929487 S serial-JVM1190WYC-04 unit is a GE PROFILE CONVECTION V

We moved into a new place on July 29,, 2009 with all GE Profile appliances all from 2001. Night before our move our 2003 GE Profile Microwave stopped heating anything - completely shot. Since we had to have one based on sale of our house we bought a new one for $399 with installation - remember we moved out of state the next day so no time to search out best costs.

NOW IN THE NEW PLACE AFTER ONLY 3 WEEKS, our Arctica fridge water line was not working and the fresh food section was always too cold and froze.
Our microwave - you could not really read the read-out and the turntable stopped working immediately.

Finally our double wall ovens stopped working - unbelievable, we have only lived here 3 weeks.

Service came timely from GE and the guy could not have been more efficient or nicer. However, Fridge needs $300 part plus $85 service call (we decided to get a new one- not GE), Ovens had to have a $350 part (he comp'ed the service call), Microwave will need new turntable motor at $200 and new digital controller at $300-- NO! A new microwave is only $300! So, we fixed the oven and are getting a new fridge and microwave. Will not buy GE Profile again.

Glass Microwave tray broke in two while heating food! Unit is about 4 years new. Ordering one from GE is about $100! Still paid $50 from third-party. Amazing. We've been programmed to expect less, after years of using Chinese-infused products. Glass microwave plates breaking when being heated? What did the engineers think it was going to be used for? $100 for replacement.

Purchased Microwave Oven 3/2008 Interior paint on roof of over bubbled and peeled. GE's Fix for this was a can of spray paint which made it worse. UNACCEPTABLE FIX. I am afraid to use this appliance now. G.E. should be ashamed of themselves. I will never buy another GE product and will tell all my friends my experience

May 29,09 bought four ge profile appliances,Installed by AJ Appliance in toms river nj. three days later i called to complain that the microwave and dishwasher don't work properly, dishwasher don't shut off and microwave has a mind of its own. service man came out and said he has to order parts for both units. Two months of complaining and arguing with them now it's aug 7/09 units still broke and getting no satisfaction. asked for new replacements and they said they couldn't do it. I had to unplug the microwave before it starts a fire and dishwasher will run forever without turning off. dishwasher melted dishes in it because it won't shut off and continues to heat up inside. Microwave got so hot i unpluged it before it starts a fire. Microwave goes on by itself?

GE appliances are CRAP - I have had no name microwaves last 10 years or more, but my JVM1850SM2SS that we paid EXTRA for in our new home, lasted but 18 months! (how convenient - 6 months out of warranty)

Our GE dishwasher also isn't washing dishes on the top rack!

we are currently shopping for a microwave, and rest assured that it won't be any product made by GE

I hope their Jet engines that power commercial aircraft last a LOT longer than my microwave!

I guess he knew better than to say that to my face.

Bottom Line: DO NOT BUY GE APPLIANCES

Purchased a stainless steel GE Microwave Oven (JES1290sk01) and 1 week later the interior light failed. Took three weeks before a GE authorized repairman showed up to make the necessary repair under warranty. After two years of use there were excessice sparking and smoke coming from begin the interior panel and the unit ceased working. I won't buy another GE microwave oven.

GE modelWES1130DMWW purchased less than a year ago, poor performance. Paint chipped off inside microwave, eventual failure.

I have a GE over the range microwave Model JVM1650WB003 built 3/2000 had been repaired under warranty faulty magnatron that is covered by warranty for 10 years. So if this was repaired in first 30 days I should still warranty until 4/2010 on this magnatron. Tech came out spent less than 3 minutes said part was under warranty but labor is $140--or you owe me $80 for 3 Minutes and how would you like to pay My response was you can take this ge appliance and put it where the sun don't shine

GE Spacesaver XL quit working after two years, GE will offer no assistance in fixing and all parts plus service would amount to more than cost to buy a new one. I am getting no power at all and from what I have been reading on line, many other consumers have had these same problems.

Update to my last report on the fire in my MW. GE Customer Relations tells me that after talikg with service tech that the fire was caused by Customer Abuse. They say that a metal rack must have been placed in the MW (BULL) They will not replace or repair the unit. So much for GE Warranties ?

On July 11, 2009 at 8:00 p.m. I noticed that the clock on my microwave was off. When I touched the front panel to try and turn on the microwave it was very warm, and I could not turn on the microwave. Nothing happened when I pushed start. The handle of the door was extremely warm. I opened the door and the interior of the oven was too hot to touch. I immediately unplugged the oven!

I truly believe that if I had not noticed that the microwave clock was not on, and had gone to bed....I would have awoken to smoke and fire in my kitchen.

I purchased all new GE kitchen appliances in May 2009. About 1 month later I had smoke bellow out of my Microwave afeter 1 minute of cooking Microwave popcorn. The incident left a burn mark on the back of the inside unit. Tech said there is nothing wrong with the unit and mailed me some touch up paint. I applied the paint but it did not help. Recently I was standing in front of the MW while heating some rice and I saw the flash inside the unit from the same location as the last one. Contacted GE service again but so far all I got was a 3 month extension to the warranty that they do not want to honor anyway

Our GE Spacemaker XL 1400 microwave oven filled our house with smoke tonight. It was fine, defrosting spinach, we stirred the spinach, put it back to finish & ~ 2 minutes later we were in a cloud of smoke. There was no fire in the oven itself. The filters are kept clean. It tripped our circuit breaker. We unplugged it & our walls don't feel hot. We don't know why it smoked & will be up all night hoping we don't have an electrical fire.

and thats it.

I purchased a GE microwave oven (model WES14500M1BB) for my 86 year old mother on 12/28/08 and it quit working six months later for no reason. I called GE to see if they would replace or fix it and was told that I might be eligible for a type of rebate. I complained that I either wanted it replaced or repaired and was told that if I did not like the rebate program they would put me down as refusing it. I stated that I was not refusing it but would like to speak to her supervisor or manager and was told that she was a case worker and I was not going to speak to anyone else. I understood that I would be receiving something in the mail for this "rebate" but have yet to hear from them. I doubt that they will make good on the faulty microwave. I am frankly surprised on how little GE cares for its customers. They build faulty equipment, will not honor repairs or replacements, and their personnel could care less. I am now stuck with a non-working microwave from GE and they got my money. I will not buy another GE appliance again. This is shameful.

Just to say, I bought a GE SpaceMaker in early 2009 to replace the 20-year-old grungy one left in the condo I bought. The oven stopped heating three months later.

appliance, so now have to go the the trouble of researching another brand.

Our general electric microwave (model JES1288SH03) occasionally(about every 6th time its used) makes a rattling noise, popping sound, bright light in the top right corner by the element and smokes. when i contacted GE they basically told me that because it was more than 1 year old i would have to pay a technician to come out and look at. According to GE...if it is still heating then there is nothing wrong with the unit itself. Are they concerned at all about the bright light and smoke? NO---not as long as it's still "heating"! Why would i pay someone $100+ dollars to possibly repair a $250 unit that is less than three years old. I opt to throw this microwave in the trash and replace it with something other than a GE product. I will NEVER purchase another GE product. what is wrong with our country that we can't get adequate customer service?

We have a General Electric Microwave model number GE JVM1450WA that we bought in October of 1998 while remodeling out Kitchen. Last week the unit stopped heating food. Everything else seems to work fine, lights, fans, clock, etc... but the unit will not heat up the food. I was instructed that this was due to a failed Magnetron and that I should consider replacing the Microwave. The unit is just over 10 years old and the manufacturers warranty has long expired, so I am not too disappointed.

The unit has been a good product, but after reading all of the negative complaints regarding General Electric Microwave Ovens I am concerned about their reliability. I have recently had to replace two GE Microwaves at my work as they have both failed in a relatively short period of time. The first was about 4 years old and the second one was just over 1 year old. I have never personally had any other brand of microwave oven, but I remember my parents having a Quasar countertop model for over 20 years that just would not quit. They ended up giving the unit away and buying a newer, smaller unit that took up less counter space.

I only had my GE microwave for 1 year then all of a sudden the buttons stopped working. In order for me to get to work I have to unplug it and then use only the express buttons to cook food. I can't set my own time to cook food, the start button, the clear button none of the buttons work. When I want to re-use the microwave again. I have to repeat the same steps of unplugging it pushing one of the express buttons. This is tedious because it is mounted over the stove and my family needs to use a step ladder to unplug and plug the darn thing when they need to use it. I had no idea after reading all of the other complaints on this page that GE had so many problems with their products. Its a lesson learned for me. Now I'm worried that all of my other appliances will stop working because they are all GE products also and just over a year old and I really don't want to pay for new appliances because this company fails to produce reliable products.

I had bought GE Micowave model # JES1142SJ. The serial number was not displayed properly.

It stopped working 20 days after the 1 year manufacturer waranty. It looks perfectly great but deosn't start.

Apparently we're one of the lucky ones. Our GE built-in microwave continues to heat food OK. But when you open the door the turn table starts turning and the exhaust fan comes on. We checked to see if magnatron continued to heat the food and it did not. But after reading all the incidents of this obviously defective appliance, we're opting for total replacement with something other than a GE! Microwave replacement cost, $400. Distress of having a potinual fire hazzard installed in our kitchen cabnetry.

I called GE only to find out that our service plan was no more. I told them that it went up in a flame but they said they could not do anything about it. I said is there a recall and the women told me that they didnt have any other complaints like mine . And if they did it would have to take many to have a recall. But anyway the micro still works but I dont have a rack anymore and the burn and melted hook is still seen. Never will I ever but Another GE product. We were ripped off big time.

The repaiman fixed that problem by replacing one plastic braket that holds the convection grate up. There was still fire marks on the inside and I wanted a new unit but he refused. Since then, I've had 2 more repair problems that were fixed and then NSI refused to renew my warrenty! Can you believe it? A week after the warrenty expired, now it won't heat! I will never buy another GE product again, along with never buying a third party warrenty!

My GE Spacemaker JVM1440WH02, manufactured May 2005, has a faulty interlock. Pulling on the top of the handle causes the door to twist open at the top, the light comes on, and the microwave operates. It stays on as long as the door is held partially open. It has not caused any damage (yet) but obviously microwave leakage is a danger, and after reading other reports on this site, I am concerned that the faulty interlock may someday play a part in a more serious problem.

On two occasions I have experienced my General Electric Turntable (counter top model)Microwave oven turn on and run in the middle of the night. It also appears to reset the time quite often on its own. I had not given it much thought until I had seen the consumer alerts on TV. General electric should be recalling these models as well!

I had a GE microwave oven for about 5 years that was always in need of repair. During a service visit by a GE repairman, I was encouraged to buy a new microwave oven rather then repair the old unit. I purchased the brand new unit from the GE repairman for approximately $425 upon his good advice (or was it good salesmanship?). Thinking that the new unit would be trouble free for years (were my expectations too high?), I decided that this was the most cost effective way to go. The new microwave, Model JVM15400M2WW(manufactured in March '08) was installed on 4/26/08. Just a week or two later the magnatron tube failed.

Why was I was not surprised by this? I contacted GE and asked them to pick up the new microwave and have them refund the $425, but they refused to do this. They insisted on dispatching a repairman. They told me that they would extend the original 1 year warranty to 2 years and the unit would be as good as new. On 6/2/08 the repair was done, a new magnatron tube installed. The new magnatron tube failed on 5/19/09, after less then a year of very limited use. I called GE, and they agreed to waive the $99 service charge, and labor, if I paid for the replacement parts only. I was told that the magnatron tube itself costs approximately $100. When I returned from work on Friday evening, I received a confirmation call from GE, however, on Saturday morning, at 7 am my phone rang (this call woke up my entire family), and a recorded message indicated I would be the next appointment. I glanced out of my window and saw a GE repair van parked in front of my house.

I walked over to the van at 7:10 am, and told the repairman that it was OK if he came inside and started his repair (he had already awakened my entire family). By 7:20 am he was situated in my kitchen with his portable laptop on my countertop. He immediately knew that the magnatron tube had failed, and told me that according to his information, GE consumer relations had agreed to waive only the parts charges, completely contrary to what I was told a couple of days before. The net result is, with no charge for parts, he expected me to pay him $275, $99 for the service call, and $175 for labor. I told him that this was outrageous, and he left my home without me paying him a cent. I am certain that GE will be contacting me trying to extort $99 for this service call. In dealing with GE I have learned three things, 1- GE microwaves are terrible , 2- when boating stay away from the coast of Somalia, and 3- a different group of pirates runs GE.

Damage Resulting = The economic consequences are that I have invested hundreds of dollars in inferior GE microwave ovens, have been inconvenienced, and now have to sue GE in Small Claims Court to get my money back.

I had a GE microwave oven that was extremely problematic. During a service visit by a GE repairman, I was encouraged to buy a new microwave oven rather then repair the older microwave. I purchased a brand new unit from the GE repairman for approximately $425. Thinking that the new unit would be trouble free for years, I decided that this was the most cost effective way to go. The new microwave, Model JVM15400M2WW was installed on 4/26/08. Just a week or two later the magnatron tube failed. Why was I was not surprised about this?

I contacted GE and asked them to pick up the new microwave and have them refund the $425, but they refused to do this. They insisted on dispatching a repairman. They told me that they would extend the original 1 year warranty to 2 years and the unit would be as good as new. On 6/2/08 the repair was done, a new magnatron tube installed. The new magnatron tube failed on 5/19/09, after less then a year of very limited use. I called GE, and they agreed to waive the $99 service charge, if I paid for the replacement parts only. I was told that the magnatron tube itself costs approximately $100. On Saturday morning, at 7 am my phone rang (this call woke up my entire family), and a recorded message indicated I would be the next appoinment. I glanced out of my window and saw a GE repair van parked in front of my house. I walked over to the van at 7:10 am, and told the repairman that it was OK if he came inside and started his repair (he had already awakened the family). By 7:20 am he was situated in my kitchen with his portable laptop on my countertop. He immediately knew that the magnatron tube had failed, and told me that GE had agreed to waive only the parts charges, completely contrary to what

I was told a couple of days before. The net result is, with no charge for parts, he expected me to pay him $275, $99 for the service call, and $175 for labor. I told him that this was outrageous, and he left my home without me paying him a cent. I am certain that GE will be contacting me trying to extort $99 from me for this service call. In dealing with GE I learned three things, 1-GE microwaves terrible , 2- when boating stay away from the coast of Somalia, and 3- a different group of pirates runs GE.

What is the problem with GE and their microwaves? I did an internet search and found all kinds of consumer reports of GE microwaves that turn themselves on and catch on fire! Then I checked this forum and I am shocked at the number of people who report problems with their GE microwaves. I would recommend that anyone considering purchasing a microwave do some thorough research before buying a GE. One website is reporting that a national class action has just been filed against GE for this very problem.

I have a Ge microwave that caught fire on Saturday. Model #JES831WB001, manufactured March 2001. This is a serious issue that needs to be addressed. Thankfully I was in the kitchen when it caught fire so I could put it out right away.

We agree that this will be our last GE purchase and anything made by GE also I will pass this experience to all I see attempting to buy GE. Paint is bubbling and starting to peel off in large strips inside the Microwave.

This Item was purchased slightly over One year ago. I have original receipt; however, mfg. booklet says warranty is one year. And when I contacted GE, Yes, they sent a tech charging $99.00 also the tech said that it was a $100 for him to repair this defect , using spray paint, but since home depot was willing to refund me $200, he would be charging $200, a total of $299 for a $1700 purchase of appliance under two years old . I have read a lot of the same issues I have with my appliance.

Microwave number JES831WB 001. Blue fire started when using the microwave.

We have the XL1800, and the magnetron is out for the second time in just 7 years of ownership. GE repair service is the aboslute worst, the phone scheduling rep was rude, impersonal, and could not give us any better time than 8-5 on the day of the repair. This is absolutely absurd that we have to be held hostage because of their inefficiency in scheduling a technician. We really will never buy a GE kitchen product again.

Smoke damage, scorched cabinets. Microwave destroyed.

model# wes1130dm2

The magnatron in my microwave blew up (for the second time). While this part was still under warranty, it destroyed another part which was not under warranty and made the microwave unfixable. GE offered to send me a new microwave at a discounted price. I agreed. It arrived and didn't fit - the door was a different style.

I spoke with GE and they said it was my fault because I didn't go out and check out the microwave they offered (I didn't know I had an option, and wasn't told to), and now they were going to charge me a 35% restocking fee to return the microwave (it had already been returned).

They have been absolutely horrible to work with, won't admit they didn't give me all the information, refuse to give me the transcript of the conversations (I wonder why), and are simply a stone wall. I can't believe all the horror stories about this company and they don't seem to want to make any positive changes - amazing. I'm out $140 and still have to go buy a new microwave, all because of a faulty part.

GE Microwave Model: JEB1095SB002 This is my 3rd complaint- and going on the 3rd magnetron tube for a microwave installed in Jan. 2003 in a new home. We purchased the home in June 2007. 1st magnetron replacement- 9/2007. Parts =FREE (underwarranty). Fee for having the techician come to my home to evaluate the problem (push the start button and hear the awful noise, see the microwave is not heating)= $95. Labor to install the FREE parts in a 4 year old appliance=$200. 2nd magnetron replacement-8/2008. Part=Free, installation=FREE after my husband complained to GE customer service.

5/2009- going on 3rd repair, and was told they would waive the $95 callout fee and replace the magnetron tube for FREE (since it is less than one year since the old installation)- BUT I would have to pay the labor fee! What a racket. Free parts and $200 for 10 minutes of labor. 3 magnetron tubes in less than 2 years! What will be done with this situation when hundreds of other people are being scammed by this set-up?

This microwave is a lemon. Do you think that it keeps overheating maybe because it has no rotating table? This is the first microwave I have had in the last 20 years, and 10 NEW houses without a rotating table. This is ridiculous. No microwave service. Extreme aggrivation in having to deal with the GE Customer Service Dept. Repeated $200 labor fees for a 6 year old appliance.

I am very disappointed with my GE microwave; model # JVM1440BH01. It just stopped heating one day although everything else about the oven continues to work, lights, motor, clock, timer etc. I was told by GE reps as well as several appliance repair people that the problem is the magnatron. It is commonly known that this part is a problem in the GE microwaves. The part itself, I was told has a warranty of ten years. The catch is you cannot replace it yourself and the service charge and labor to fix a part under warranty are as much as the unit.

There is something seriously wrong with a company being allowed to continue to produce faulty products that they will not fix for less than the original purchase price. I checked to see if there had been a recall on these microwaves and there has not. But, I read literally hundreds of complaints regarding many of the GE microwaves.

Of course I will not purchase another one of their products but what about all the people that are shopping today or tomorrow or the next day that have no reason to read these complaints. More profits for a company that is knowingly taking advantage of the consumer. Having to replace the microwave because the repair (even though the magnatron is covered by warranty) is too costly.

Reading other complaints about this line of microwaves chances are good that we will need to replace the same part again in a few years. Hoping I could do it myself next time, I watched the pro... there is no way a novice could do this repair. Whom ever decides how much to charge labor per "job"(not per hour) obviously knows this, hence the $150+ labor charge for a 45 minute repair! When we asked the repairman what the life expectancy is on a microwave he answered, "15 to 20 years". Our GE microwave is a little over six years old with minimal to average household usage.

I have give GE yet another chance 2.5 years ago and purchased another GE SpaceSaver Microwave after the first one died. I will NOT be purchasing another GE product since the second one just died and is no longer heating. I'm disappointed with GE and expect better from such a large company. Another $500 down the drain in times when money is necessary for other priorities.

I have had my jvm 1660 for about 3 years...and it has stopped heating. After reading all the other complaints.. I am shocked that GE has not had a recall for these. As a single mother I decided to search online for a hopefully less expensive "fix", but it appears like even after a "fix" it won't last long. I will not be purchasing a GE product again....very dissapointing. If anyone has any suggestions please respond.

I really like our GE micorwave above the range untill the light bulbs burned out. Imagine my surprise when we went to unscrew the little doors, only to find that they open TOWARD the user, rather than towards the back.

Hard enough to unscrew, but to actually SEE what one is doing? Not possible even if one is arched backwards over the stove. And then, since you can't SEE, one cannot know how the bulbs are in..and do they BREAK from their metal housings very easily? Yeah.. of course they do.

Stupiest engeineering job I have seen in a long time. DOH to GE!

It really sucks that I will never have the lights working again.

GE Spacemaker microwave handle broke. The construction of it makes it obvious why: it is a weak piece of plastic, unsuited to the task of being pulled repeatedly. Finding a new handle on the Web is a bit of work. Cost is only about $60-$70, but why am I having to go through this trouble?

I bought a brand new GE microwave over the counter from Lowes in Williamsburg,Va. Feb.19, 2009, We had it installed by their sub-contractors Gault Electric the next week,which they picked up the microwave and bought it to us when they came to install it. From the very beginning, my husband and I kept smelling something ,but we thought it was the newness of it. On Tuesday April 14 I was using the microwave and all of a sudden, I smelled something burning and it cut off, just everything went blank. I immediately called my husband at work he said to call Lowe's so I did. I told them what happened. They got in touch with GE., they called me back, saying that GE wanted me to call them. Ge preceded to say tha I'm under contract, so they can send a repair person out. I said I don't want my microwave repaired, I want a new one. We went back + forth on the matter, they said I would have to go back to Lowe's for a new one because that's where I bought it, all they can do is repair it if it can be fixed. Ge went as far as to say, if you bought a pair of shoes from a store and something was wrong with them you wouldn't send it back to the manufacture would you, you would take them back where you bought them. So I said, okay but Lowe's is telling me to call you(GE). Again GE said when can send a repair person out you have a 1 yr contract.

So after a few calls speaking with Miranda + Debbie, I called GE back to set up an appt. The repair man (John) came on Thursday 04/16/09 . He told me that the microwave had a Bad Power Board and showed me the part and why we were smelling something. You could see the burnt part. John thought he had a part for it but it wasn't the right piece, he said after me telling him that Lowe's said if he deems the microwave unfixable then I could get a new one. Of course he said I'm a repairman, I can fix it. I said but I want a new one. So he said I would have to talk to to Lowe's. He could set up another appt. to come back with the part and fix it. I made the appt. which was Thurs. 4/23/09. I called Loew's to let them know what the problem was and again I stated I want a new microwave if I wanted one fixed I would have kept my old over the counter microwave that I had for 12 years since we bought our home.

So on Saturday 4/18/08 the repair man John called me to say he had the part + if I would be home he could come by since he was in the area. Confused on what to do, I asked him to call me back in 5 minutes, I asked my husband, and I called Loew's spoke with Debbie, I told them GEs repairman wanted to come today, Debbie told me to let him come, that's what she would do, again I told her I still wanted a new microwave(over the counter) but I would let him come. When the repairman called me back, I told him to come on, and he did ,and right now, it's working. But I'm not comfortable with that one.

I paid for a brand new, and I got a faulty one which had to be repaired in less then 2 months. I'm still waitng to hear from Lowe's. I spoke with Debbie on Saturday, she promised me she would call GE when she came in Monday (4/20/09. In fact she said she would even come in a little earlier to take care of this matter. Haven't heard from her today. So I called the store again Spoke with Katelyn, she said Debbie wasn't there and Miranda was in a meeting. So I'm still waiting to hear from them. I want a new microwave, I really feel as a conumer ,I'm not being treated fairly. Loew's is worrying about getting paid from GE so that have to have a sign off from GE. I am really upset. Everybody seems so sympathic but not enough to give me the consumer, a new microwave.

Mentally, not comfortable with this microwave, I'm not sure if this could cause an electrical problem, fire

Bought a JES 1290 microwave/convection oven 10/2007for $205.00. On 4/2009 a 1 1/2 years later the whole right inside made a loud pop and caught on fire while making popcorn. Called GE and explained the situation and they where going to be more than happy to fix it but it would cost me a trip charge plus parts. I expaline I was only out of warranty by 6 months. She said she was sorry but could do nothing. I could see if it was just an 50 or 60 dollar micro, but it cost over 200 and to me thats no peanuts. I just figured a product was made to last more than a year and 1/2. but I guesss I was wrong. I will never buy another ge product again.

The whole inside of the mirocwave is damaged.

We have had a GE Spacemaker over-range microwave oven for 5 years now, with fairly heavy use, and it continues to perform perfectly.

From last evening on, the GE overcounter microwave oven begins to buzz even when I open the door. After reading the complaints from this site, it seems that I have to replace it with a different brand of microwave oven. Hopefully I can find a matching one per color and size.

GE Profile microwave oven model JE 1860GB 001. Throws sparks above panel behind the light and burned a hole in the metal. We have a counter top microwave oven until we decide what we are going to do. We don't want to get another GE but all our kitchen appliances are black GE Profile. I now wish we had gone with another line of products, but GE is SUPPOSED to be a good brand name

We can't use the microwave because we are afraid of fire. We have children in the house.

I would like to tell you about a fire that I had last night using my 1985 GE Spacemaker Microwave oven Model Number JVM61001. Hopefully, my story will save your life and you'll replace your old microwave. My wife was melting some butter last night when I saw sparks flying around the inside of the microwave. Then smoke and fire followed. I couldn't believe it. I opened the door and blew out the burning plastic cover of the magnitron which is on the top inside of the microwave. A hole was burned through the cover the size of a quarter.

After speaking with experienced people in the appliance business I've come to learn that all microwaves die a death like this. Either they burn up their wires, start smoking, buzzing or start on fire when the magnitron focuses too much power in one spot. If I have known this I would have bought a new microwave every five years just to avoid the fire hazard. I am so glad I was home when this fire happened. I can only imagine what the outcome would have been if someone else like my kids were operating it at the time. The moral is toss out your old microwave frequently at least every 7 years. Don't wait for the fire to happen. Save your life and avoid the imminent threat to your family. Be smart. Toss it out. Report your claims to the U.S. Product Safety Commission.

We bought our GE Profile Spacemaker XL 1800 36 Microwave oven in 2003 for our remodeled kitchen. It is designed to fit above our range and to fit snugly between the cabinets. The other day it just stopped heating food and makes a load humming sound. After calling both Sears and GE and doing some research on line it seems that there have been many problems with this GE product and in most cases it is an issue with the magnetron. I do not want to pay hundreds of dollars for a repair visit and another $150 for the part. Because our cabinets were built to fit the microwave I need a microwave of the same size if I'm going to replace it.

Has anyone repaired/replaced the magnetron themselves? Are there any easy to follow instructions on doing this? To repair the existing microwave would cost an estimated $350 and a new one (hopefully not a GE) would cost about $700 or more.

We bought our GE Profile Spacemaker XL 1800 36" Microwave oven in 2003 for our remodeled kitchen. It is designed to about our range and to fit snugly between the cabinets. The other day it just stopped heating food and makes a load humming sound. After doing some research on line it seems that there have been many problems with this GE product and in most cases it is an issue with the magnetron. I do not want to pay hundreds of dollars for a repair visit and another $150 for the part. Because our cabinets were built to fit the microwave I need a microwave of the same size if I'm going to replace it. Has anyone repaired/replaced the magnetron themselves? Are there any easy to follow instructions on doing this?

I was baking a small potato in the GE Space Maker Microwave. I heard the alarm go off in my apartment and noticed that there was smoke filling the kitchen. I saw a fire in the microwave and tried to press the off button. However the off button would not go off. I the button for at least a minute; then open the door of the microwave to get the potato out. The microwave evidently just stopped. Of course, the microwave is inoperable. I am very concerned that a microwave can just start random fires.

The microwave can no longer be used. Since my landlord requires me to replace damages property; I am looking for model number JVM1631CJ03 in the color beige.

We bought a GE microwave oven about 2 months ago. After about a month of use, it gave a loud buzz, lit up, and smoked. We were stupid and did not keep the receipt, so we went out and bought the same one (because it was the size and color we needed and we assumed it was just a fluke). We have had the new one for 2 weeks, and it did the exact same thing! This time we kept the receipt and returned it. Obviously, after reading all of these posts, GE needs to recall these microwave ovens!!!! Before this, we had a Litton microwave that worked for 25 years! It actually never quit, we just felt it was time to upgrade to digital. BIG MISTAKE. Things are not made like they used to be. I can tell you this...I will never buy a GE product again.

I have carecredit and just paid it off and made a pet appointment for my 10 animals for vacinations and in the mail they had cancelled my credit. I got a letter that said a bunch of stuff that was not true. I had just paid my balance off and they shut down my credit for no reason. Can't get my animals vacinated now.

Can't get my 10 animals vacinated now.

On 10/22/04 We bought a JEB1095SB Ge Profile Microwave and paid 872.10 for it. On 1/21/05 we paid 150.50 for the service call to repair the magnetron and diode that went out, that was the first time, later on that next year it made a loud vibrating noise followed by a pop with sparks flying out and no heat. There was no way we were going to pay the outragious price of a GE service call again so my husband being an electrician fixed it.

Last week ( 04/2009) It happened agiain. I got online and that is when I saw all of the complaints on this model, apparently GE hasn't learned a thing since the first complaints in 2000. You would think a company as large a GE would get there stuff together. I am very angry and I will never by GE again. We have since replaced the GE with another model that was way cheaper and heats a whole lot better than the high priced GE ever did.

My GE Microwave oven just stopped heating. Everything else looks good though I do hear a humming sound when it runs, but doesn't heat. Model No: J T965S0K2SS Serial No: LH6 20155Q

Well nothing so far. But looks like this is a pretty common complaint. Need to figure what to do next.

I had my ge microwave for only 2 months and the magnatron tube split in half, after ge replaced it now the vent fan comes on AND off when microwave is not in use, now its been 2 months since they replaced the maGNATRON and now its split again, when is someone going to do something about this? Why would ge continueto keep selling defective merchandise?

my microwave was my christmas present and its only april 3rd, and the magnatron has went out twice, its takes a week for ge to come and look at it and then they have to order parts and then they have to come back out. seems like that would be costing them and they would manufacture a magnatron tube that wasnt defective. shouldnt some one step in and help the consumer, why are companies allowed to sell defective merchandise, isnt there a consumer protection agency?

In Oct of 2008 we purchased a microwave/convection oven from our local Home Depot. The first oven had a fist sized dent in the side and had to be replaced. When the second oven was installed it would randomly make a loud buzzing noise while cooking the food and did not brown the food evenly. Home Depot came out & checked but were unable to make the oven produce the buzzing during their visit. After dealing with this for several months we decided to ask for the oven to be exchanged.

I called the number on the GE warrenty book and was told we were out of luck. No exchange. I asked if I might talk to someone else and talked to Bobbie Jo at a 1-800- number. She told me Home Depot was obligated to stand behind their products as a GE distributor. Home Depot replied their warranty only covered thirty days. The expediter called GE and arranged for a technician to make a service call on Feb. 20.

On the 19th someone called from GE to trouble shoot over the phone. She told us the magnatron tube would make different noised due to different types of food being cooked. (IT would, however, produce the buzzing at different times while cooking the same food.) When the GE technician arrived the next day he was unable to fix the problem. He told me the uneven cooking appeared to be a design problem. I asked for him to just exchange the oven and he replied even his BOSS couldn't get an oven exchanged. How is it that a purchase in excess of four hundred dollars is not backed by warranty? We had the product less than five months and I expected a company as large as GE to be reputable.

We ended up buying a much more expensive oven that actually worked. I think GE owes me the additional difference in cost. I'll never buy another GE appliance

We too have replaced one magnatron on our GE microwave which is connected to a GE oven, and both share a control panel. Again the microwave has lost it's ability to heat. We suspect it's the magnatron again. On the first repair job the GE service tech suggested that we don't use the oven's self cleaning system again as it doesn't do well on the microwave's magnatron. OMG! We couldn't believe what he was telling us. The repair cost around $150. Better than the cost many GE owners had to pay.

Well we didn't use the ovens self cleaning system anymore, but here we are again. We have no plans to fix the microwave again as we certainly know it will happen all over for the third time. We consulted a non-GE service tech who told us the design of the GE microwave/oven combos are just faulty. He also said just the everyday heat generated by the oven used on a daily basis is a real problem for the microwave. So what are we going to do. Stay away from the microwave/oven combos.

Certainly no consumer likes to get a nearly new appliance fixed and have to pay for it. It's really a sign of the times and the poor design of products and their longevity. I too like many can certainly recall appliances owned by my parents and grandparents that lasted a longtime. Sad but true.

We bought a GE spacesaver 2 last year (2008)for under the cupboard area. The old microwave had given out after many years of use. Today my 9 year old daughter asked if she could heat up some leftovers for lunch and I told her to put in in for 3 minutes, an almost daily event in our home. I jumped in the shower. THANK GOD my Mom was here!

After only a few seconds in the microwave, her food burst into flames! Our whole house filled up with smoke in 30 seconds. I could hear commotion from the shower, but knew my Mom was out there. I just started smelling the smoke and got out in time to see my Mom and a fire extinguisher. She had thrown the bowl of food out the back door onto the deck where it proceeded to burn for over an hour before we soaked it with water.

I feel so lucky that my home didn't burn to the ground, thanks to GE! Then I get online to look at my warranty and I see this site, with hundreds of blogs about the exact same problem!! Report them everyone! There should have been a recall on that part LONG AGO!! If hundreds of people are on this site, image the tens of thousand who aren't?? I wonder how many can't even type their GE story because their computer's burned down with the GE microwave fire?? I'll never buy GE again!

Our Adora Spacemaker XL1800 over the range microwave, installed in 2006. has now broken down twice. The first breakdown, preceeded by a flash and smoke, happened only weeks after the warranty expired. After a misdiagnosis by a GE authorized serviceman and two service calls, the magnatron tube was replaced under the 10 year warranty. Because we have a decent authorized GE repair outlet ( Vann's Appliances) the entire problem cost us about $80. Today, the magnatron went out again about two years after replacement. I will not call for service because this appears to be a problem GE does not intend to fix and therefore we will not buy another GE appliance. I was amazed at the number of similar complaints on your website. We are so very disappointed in GE!

We paid approximately $80 for service which appears to be much less than others paid to solve the initial problem- but if the magnatron goes out every year or so, who wants to buy their microwave two or three times over because of poor design and poor quality?

We have been in our home 4 years. We have purchased two GE Profile microwaves in that time. We were unhappy that our microwave was not even 3 years old when it gave out. So, we called repairmen that told us that the magnatron in this particular model has a ten year warranty and usually is the problem. But, they would need to charge us $157.00 to even determine if that was the issue. This, of course, does not include the price of a part that may be needed or the installation of that part.

I found this microwave for sale on the internet for $150.00. I bought a new microwave 4 months ago and paid an individual $80.00 to take the other one out and install the new one. This morning this microwave stopped working. I am so disgusted. I do not know where to go from here. This particular model is built into my cabinetry. We are sick of undependable appliances. We had just as many problems with our Kitchenaid dishwasher. My advice: Don't buy GE appliances!

Our 3 yr. old GE profile microwave quit heating our food today. I called the place we bought it from and were told its probably the magnatron and these have a 10 yr. warranty. Great Right!! Wrong. I spent a couple of hours calling 5-6 differt GE numbers and being on hold to be told the warranty is for the part only, and it does not cover the scam of paying a repair man $100-$300 for coming to the house to put in a part I found 15 minutes away for $69. When I found this site with DOZENS maybe HUNDREDS of the same complaint I almost flipped out. I will most likey fix this on my own and post again with the final results. I told GE that Im 45 years old and that the month I turned 16 my mother bought our families first and only microwave for me to quickly heat up my food before I left for work. That same microwave oven went thru hell for years as my brothers and I pounded that thing. That same oven is still being used daily with no problem today by my retired parents. What a shame that things are being built so poorly today.

We have the GE JVM166owb003 over the range microwave that was installed in 02/2000 by a previous owner of the house. We moved in about six months ago and started noticing that the oven would sometimes have sparks on the side wall. Today the sparks turned into a fire - luckily I was right there and turned it off immediately. It looks like the wall insulation has rubbed off and that's what is causing the fire. After reading these reports, I assume that calling GE to replace the thing or even come to look at it is useless so will just go ahead to buy a new non-GE appliance.

I want to add that we also have had trouble with the magnatron with our GE Monogram Mircowave. It has gone bad twice in two years and we have had to have a repair man out and have paid dearly to have a new magnatron plus labor. I think it is a shame that GE does not back up their products. We have always purchased GE appiances over the years, but it will not continue. I will buy anything but GE in the future.

I had all of GE appliances installed in my new house about 3 years ago. The Microwave stopped working and called GE Appliance center. I was charged about $85 for GE tech to come and tell me what was wrong. He said the Magnetron Tube requires changing. He told me I have warranty on the part but it will cost and additional $300 to fix it. I am frustrated by this because, I hardly use this microwave and based on what I am reading; all of the GE microwaves have the tendency to burn this part constantly. I think this is a defect on design.

I think GE should be responsible in changing their design to make their product robust. Knowing that this issue is present on almost all of their wall microwaves and not doing anything about it is not right, if not legally wrong. Customers need to be aware of this issue and should not purchase GE Microwaves since they end up requiring fixing it every couple of years. Again, I think this is a defect on design and GE should have been responsible to fixing the design issue on newer designs as opposed to using the known failing design on all of their products.

Bought brand new home in Feb. 08 and came with all new GE Profile kitchen appliances. In Feb. 09, microwave starts making a humming sound and when you open it there is a burning smell. Microwave is lightly used, at most. I'm NOT going to join the unfortunate folks who have wasted time and $ hoping GE cares about their customers to get repaired. I WILL NOT spend $200 for a repair man to come fix a defective item that will occur again (likely within another year). I WILL, however, buy a new NON-GE microwave. And will likely be buying new NON-GE appliances when the rest go out within the coming years. I WILL also be telling everyone I know about my experience, and those of the people on this website (which are absurdly many!)

Have to by another microwave, deal with not having one until I can afford one, and wil have to deal with non-matching appliances (that is until the rest go out (due to being defective) and get replaced. And I will NOT buy another GE product as long as I can help it.

Absolutely Nothing, it worked wonderful, you folks who buy the el-cheapo $250 models are getting what you paid for. Mine was $500 and works like a champ.

I purchased microwave, washer, dryer, stove,dishwasher,air conditioner all at the same time and everyone of them have had to be repaired within the 1st 2 years of use either by a repair man or by myself. also i have found that most appliance repair shops will not work on anything from GE. the air conditioner, dryer, and microwave could not be repaired economically and I had to repurchase. I do not seek a legal remedy but I do tell everyone I see and come in contact with not to purchase anything that says GE.

Our GE microwave has gone out. The magnetron has stopped working. I have been reading many other complaints about the part and thought I would just add mine. Will make sure to buy another brand next time.

I will NEVER buy GE products again!!! Nor will my family!

Burning smell/strange noise, low humm!

Purchase a GE XL1400 spacesaver mircowave new in 2002. In 2005,it blew the magnetron tube. It was replaced under warranty, but labour costs were over $100.00, Magnetron went again in 2006, and while replaced under warranty, still cost over $100.00 for service. Couple of days ago while on heat, there was a loud "snap" and it ceased to heat.

We purchased a GE Spacemaker and all appliances in 2006. Less than 3 years later the microwave quit heating so we called a service rep. out. The magnetron went out and he wanted to charge us $262.55 to fix it. I declined and looked online the cheapest part is $123 to replace the part myself. Then I read that this is a constant problem with this microwave so why waste the money. Like everything else microwaves are disposable too. For $100 more I can buy a new one with a 5y/warranty and a 10y/warranty on the magnetron. However, I will not buy GE ever again, customer service is a joke.

GE PRofile Microwave. I've noticed several complaints about keypads burning out. Mine has after two years. that is rediculous.

G.E. spacemaker microwave has had three magnetron in it since new in 2001 and I hear the third make a crackling noise this morning 3/4/9.

Tip of post burnt off on magnetron

Purchased GE Spacemaker 1800 XL Microwave in Jan 2006. This is an over the range model with choice of external venting (top or back exhaust) or recirculating (air blown back into kitchen). Arrived with small dent on right side (near control panel). It was installed by licensed electrician and put on a dedicated circuit breaker; working properly after installation. Removable wire rack has never been used; removed on installation and stored away.

Feb 2009, pushed cooktop light button and there was an immediate, loud pop sound, a small flash from rear underside of microwave and the fan began running on high, no light. I pushed fan button to stop fan; it didn't work and neither did any other button. The display window would show what function button I had pushed, but nothing worked. I turned off the circuit breaker, called Lowe's (4 yr ext warranty purchased thank God) and set up appt.

Decided to check online for recalls or complaints. Found this site. I'm filing complaint with Consumer Product Safety Commission (cpsc.gov). I'd suggest others start doing the same thing. If cpsc.gov doesn't get complaints and info, they can't issue a recall!

I won't know the consequence or damage until repair person arrives on 3/3/09. Again, file complaint at cpsc.gov.

We purchased a beautiful, new home in 2000. The built-in appliances were all GE. To date we have put in 4 new magnetron tubes. The first one was under warranty -- Two of them we just paid for the labor which was $100 each time and the fourth time, we paid for the new magnetron tube and the labor. Well, you guess it, it quit again. This time, we removed it and replaced it with another brand.

After owning this GE microwave for three years, we could have replaced it with a high-end microwave for the money we spent in repairs. GE did and does not stand behind their products. This microwave should have been replaced by the manufacturer at no cost to us.

I bought a GE spacemaker microwave Jan. 23rd. 2008. In Feb. 2009 in went completely dead. It got real hot on the inside, and for about 10 minutes, you couldn't even touch the sides of it because of the heat. Thank goodness it didn't catch fire. The microwave was only used for a few months, as the last of Feb. to the last of Oct. 2008 I was in Michigan.

$329.00 wasted for a few months use. Now they want $85. for a service call, then on top of that I have to pay an outrageous amount for parts, and labor. I have contacted someone from GE, and they did respond, and said that complaints weren't their dept., but would forward my emails to the correct people. I haven't heard anything more.

My husband bought me a new microwave over 2 years ago (not sure when). The paint started to come off on the inside of the door, so I called the company and told them what was happening to it (this happened about a year after we bought it). The customer representative told me to repaint it. I told him that I had never had this problem in all the years I had used a microwave (different brands). He offered no excuse but to say this sometimes happens. Anyway, I was appalled and I refuse to buy any more GE appliances of any kind in the future.

Now the inner side of the door is rusted and corroded. I have a mess every time I open the door.

I bought a GE Microwave oven in 2003 for about $150. Six years later it stopped heating, so I opened it up and determined the magnetron was dead. The terminals are shorted to ground, and it smells like ozone, and it burned and blackened. Luckily the magnetron has a 10 year warranty. But to get a replacement you have to have a repair man come to your house, which is $80 the moment he knocks on your door, and labor charges after that. They won't tell you anything about the labor costs. I ask: Can I deliver the oven to a repair center myself? Answer: No! You must have a repairman drive out to you. At least they won't charge for the new magnetron. It's under warranty after all.

You can also just forget the warranty and buy a magnetron. That'll only cost you -- $150. At least that's the price on the GE parts website. So it's like Joseph Heller runs GE's warranty department. Their goal is to provide a warranty that looks good but is actually worthless. I'm glad it's only $150 for a new oven. I'll be getting one today. And it's not going to be a GE.

$150 wasted. And my food is cold.

I have a 2 1/2 year old GE Profile (top of their line) Microwave. I had an extended warranttee which expired about 2 1/2 months ago. The microwave stopped working and I called for service. I had asked what the service charges were and the representative advised the fee is according to the job along with a $75.00 house call. The service person immediately after I discibed the burnt electric odor said he knew what the problem was. He advised this part frequently burns out for no reason at all or power surges. He removed 3 screws from the unit, removed the part (took about a minute) and plugged a new one in (part #WB27X1160). It took longer for him to process my credit card. The charge was a total of $187.41.

I checked the internet and that part comes up many times. I believe this part burns out VERY often and GE has not addressed it's defective or cheaply made quality. The part from GE is $32.90. It is certainly a money maker for their service department. I checked online and the microwave can be bought from $399. - $449. I called ther customer relations department to complain about such a costly bill for such a small part that should not have burnt out in the first place. She informed me the part was covered under the warrentee and they did not charge me for the visit but the labor charge was the whole cost!

So the labor cost for a five minute job replacing a small item that should not have failed on a $400. appliance is $187.41. That is robbery. That represents approx $2,100.00 per hour. She also advised that is why people have service contracts. I asked her if people should not feel secure buying their products unless they intend to purchase service contracts. An overly expensive cost of $187.41 which is totally out of line with the cost of the product, the size of the job and the newness of the appliance

I bought a GE microwave in late 2006. It just went over its warranty date and it now is making a loud noise and the light gets really bright. I thought it was going to explode. I refuse to pay GE any more money by paying someone to come out and fix it. From what I hear, it would cost twice as much as just getting a new microwave. I won't ever buy a GE microwave again.

I just purchased a new GE washer & dryer last summer and now I think I'm going to regret that decision...everything I hear about all GE appliances is all bad. I now have to pay another $100 or so to get a new microwave...and believe me, it will NOT be a GE.

I purchased a brand new home with GE Profile appliances in 2006. Since then, my Advantium Oven ($2000) has broken down 3 times. It is always the same problem....the key pad which costs about $500 to replace. It broke the first time when the appliance was 6 months old, again when it was just under 2 years old and then again 6 months later. GE fixed it the first 2 times, but now refuses to fix it because it is out of warranty.

My complaint is that there is an underlying problem with the microwave that keeps burning out the keypad. GE refuses to do anything but replace the part. After having it burn out 3 times in 2.5 years, I am concerned about paying out money to fix it knowing in 6 months I will probably have to do that again. GE is no help. I have talked with numerous representatives and written them, and they say they will replace the part, but they want to charge me $200 for labor.

Since this appliance is obviously a lemon, I feel they should be taking care of it. I have not had use of the microwave for 6 months as I cannot get them to do anything for me. Today I had to pay $250 to replace the pump on my GE Profile dishwasher and the ice maker on my Monogram has had to be replaced. All this in less than 3 years. I can't afford to keep fixing my very expensive appliances, and I get no help from GE. Can you help me with the microwave?

ge profile advantium microwave oven wont heat. they could care less. never will buy ge again

I have a GE Microwave, JVM1850SH, which has broken twice in three years. The first time it failed under warranty and a GE Tech came to fix it. Two years later it breaks again, assuming GE will do nothing to help me, I call another repair shop. When the tech arrives and dives into the microwave he uncovers that the previous repair was made using the wrong part. At that point I called GE and they offered me the part at 50% off (even with the discount it is $100). The microwave never worked great and now I see why. My experience with GE has been nothing but negative, I would not buy another GE product and will advise others to do the same, even something as simple as a light bulb. Another note, my GE frig also broke in two years. In my opinion GE is one of the worst companies to deal with.

GE customer service is terrible, and they completely misled me with the wrong information. When I called to report that my microwave had died, I was told that the cost of the repair would simply be parts plus the hourly rate. When the repairman arrives, he tells me that it is not hourly, that there is a FLAT FEE of $175 for the repair, plus parts. This is not what GE told me during scheduling, because if they had, I would've simply thrown out the microwave and gone out to buy a new one, for less than $175. Your typical bait and switch.

And of course now there is a $90 fee for just showing up. Let alone that the window they gave me was between 8 am and 5 pm, which means my entire day is completely wasted. Calling them was totally useless, the Consumer Relations rep I spoke with made it clear that they do not care much about their customers. I will NEVER buy a GE product again. Wasted one full day out of work, and still have to pay $90 for the visit, let alone buy a new microwave.

GE Spacemaker Over the range microwave Model JVM1650WH03, purchased new from Lowes. 2 months outside of warranty (approx 2 years and 2 months from installation) microwave started making a grinding noise but continued to work. Approx 2 weeks later when in use smoke started coming from the back of the unit, and in an emergency situation had to be unplugged before a fire started. After removal, you can visibally see the unit to the right (sorry I'm not a technician) is burnt.

Calls to GE customer service went nowhere, even when I tried to warn them the product was dangerous if nothing else. They refused to send a technician out to repair or see the unit without me paying upfront. I have just purchased and installed another brand from Lowes, with no problems, so it's clearly NOT my electrical system that caused the problem. I still have the unit for inspection if anyone is able to assist me in filing against GE. They need to be stopped from selling these, and an immediate recall needs to be issued for this model.

I had to purchase another unit, resulting in an economic loss of approx $400.00 including installation, not to mention the hours (and I do mean hours) spent on the phone with GE customer service.

Bought a new house 6 years old, furnished with Ge appliances.Dishwasher, stove, microwave. Refrigerator is Amana, no problems. Come home from hospital after having a baby and microwave does not work, great timing. Call for service, rude technician comes out and says you need a new microwave heres a bill for 100 for that brilliant advice. Hormones kick in, call and ***** so much they have him come out and fix it for free. Minus the 100 dollors for service call. Thanks for the favor.

Fast forward one year, dishwasher starts flooding water all over the floor into finished basement. Happens a couple of times, decide to hand wash, much cheaper then having a service guy come out to tell me I need a new dishwasher for 100 bucks. Hand wash dishes for family of 4 until we can afford dishwasher. 2 weeks ago , surprise! oven goes. My husband calls and makes appointment for service, tells them the part and whats wrong with it. Rude service tech comes in sits at my kitchen table with his laptop and tells me it will be over 300 dollors to fix the oven.

He has the part in his hand. His labor is 175$. It would maybe take him 15 mins to install part. Oh, best part is the top burner is broken to but Im to petrified to ask how much that would be. Refuse service, at this point I want nothing to do with GE. So know I just lost 100$ for an estimate, and I still have a broken oven. Called customer servive and all they say is this is a valid charge maam.

So now I have a broken dishwasher and oven. And im out 100$. Going to refurnish appliance with anything but Ge or any company owned by GE. They really suck and besides I think Appliances should last more then six years anyway right? From what I have been reading it looks like Im lucky I got more then one out of them. DO NOT BUY GE. BUYER BEWARE!

Our GE microwave (under the counter) stopped working so I scheduled a service call with GE Service. They came out and spent a half hour (at most) and replaced a $25 part and charged me $222.01. I could not believe it. GE Service is apparently raking their customers over the coals. When we bought our home the GE oven & microwave were already here, but we will never buy a GE product after this experience.

$222.01 for a $25.00 part and barely a half hours time!

We purchased our GE over the range microwave Model JVM 1533 in May 2004. In Jan. 2009 it suddenly stopped heating. The Magnatron tube has a 10 year warranty.My first call was to 1-800-GE CARES. Good luck with that. Turned out to be recorded menu that eventually told me there was no GE technician in my area. Next I tried local repair services which all told me the part was over $100 and that I should try GE again to get a warranty replacement. I emailed GE through their website, 4 days later they answered.

I was given another phone number where I actually spoke to a person who could only set me up an appointment with a local repair service. I then called the repair company. To diagnose the problem was $65. If it is under warranty than I would only pay labor costs but they were unable to give me a ball park figure as to what that might cost. It's far cheaper to buy a new microwave. And my next one will NOT be a GE. I am done with GE appliances. I could write another page on my GE dishwasher where dishes come out dirtier than they went in.

I bought a GE XL1800 Profile microwave 2/06. Just 11 months to the day, the unit failed. After complaining bitterly to GE, they replaced the unit with a new one on 2/07. Now, two years, almost to the day, the magnatron tube went out. GE advised that there would be a $70 service call charge. They did not explain that there would be additional labor. The repairman came on 2/2/09 and acknowledged that it was the magnatron. This part is under warranty for 10 years, but the labor was additional.

So, it was $208 to repair. Given that a new oven is close to $500, discretion was the better part of valor, and I paid the $208 to have it repaired. What gripes me is this ... I use the thing maybe - once a week. Twice at the most. It's not like a family of six slamming stuff in the microwave daily. The usage has been truly minimal. Even a week will go by without using the thing. It's apparent that GE makes an inferior product. Their engineers must design the thing to fail in a few years so they either get 1) repair money or 2) sell a new unit for replacement. Avoid GE products, period. But especially avoid their microwave ovens.

We purchased four GE appliances and had nothing but trouble. Mainly it has been the Microwave which has gone out 5 times thus far. Four times it has been the Magnotromb tube and one time a fuse. I have called and complained about there appliances but nothing is being done. We have spent alot of money getting these appliances fixed. Can someone please help with a lawsuit against GE. If an appliances has failed four times with the same part isn't there something that can be done.

I can spend hours discussing the issues we had with GE. I have every conversation documented by dates and exactly what happened. Please help.

Anyway, after waiting a week A technician finally came out told me the part cost more that the Microve was worth an I could buy a new one for less.

What I don't understand is how can a company like GE produce and sell such horrible products to the American consumer and still remain in buisness. Looking at all these complaint sites , it's more than obvious that there is a really big problem with this company's products.

Over the past 6 years, I have managed an apartment building and from time to time, things break. We have had the most problems with the microwave handles. When we purchased them, usually at around $50.00, my husband was able to install them. Then, the company we usually dealt with (above) said the handles were discontinued. It is a General Electric product!! I have tried several other product places, both online and in person in close proximity, but no one has these handles. It seems ridiculous to pay $250+ for a new microwave when all we need is a $50 handle.

We too have a GE Spacemaker Microwave Model JVM1880SB005 manufactured in 2000. We heard a popping sound then it stopped heating. it smelled like wires burning so we called GE. $80.00 for the service call which would be free if we did the repair. As soon as the repairman looked at the unit he said it was the magnetron tube. The good news was the part would be free but the installation would be $229.00. Or they would credit me for the service call and sell me a new micorwave over at their retail cost. $339 plus $45.00 for shipping. I could buy the same unit locally for $319 without the shipping cost. Talk about highay robbery. I'm done with buying GE Products.

GE phone support could not give me an estimate for labor on a microwave still under limited warranty. There is a service charge of $79.00 plus labor plus parts if it's not the magnetron tube. Even if it's the magnetron tube they couldn't give me the labor charge. GE has to know what the labor is to replace this warranted part. When the appliance can be replaced by a new one for between $200 to $300 why repair one that may cost you more. I will do my best to purchase appliances from any manufacturer but GE in the future.

I have a 2 year old GE spacesaver over-the-range microwave oven.The fan and clock suddenly stopped working,everything else works. There is electricity running to the unit. The cost of paying repairs far outweigh the cost of installing a new one. I CERTAINLY WILL NOT PURCHASE ANOTHER GE APPLIANCE-NO MATTER WHAT THE BARGAINS ARE OUT THERE! I just want other consumers to know the reliability of owning a GE appliance.

We smelled burning wires, turned off the circuit breaker to the house and called 911. Three fire trucks arrived to look for the cause. As it turned out the microwave was the cause. I called GE and they said they would send a technician out for $99.00. I told her that the thing almost burned our house down and that if anyone was paying, GE could reimburse the City of Virginia Beach for the cost of sending three trucks and crew out here. She agreed to send a tech without the fee.

He looked at the burned area inside and noted that something inside the units sometime get stuck and this happens! The burn focused on a plastic clip that held the shelf and it burned through that hole. He told us a lady would be calling soon. He hightailed it out of here. As he cleared the driveway, the lady called and told me she could offer us a replacement for $136.99. The retail for the unit is $219.00 and I was being charged a useage fee of $59.04 plus tax of $2.95 and a fee of $75.00 for someone to bring a new unit out, install it and remove the old unit.

I told her I was completely competent to remove this unit, return it to her and install the new one and I was not going to pay anyone $75.00 to profit from my misfortune. She then told me she could make that fee $50.00. I told her I was not paying that either. She referred me to a Ray G in Louisville, KY. I faxed him a letter on January 7, 2009 and have not heard a word since. I have photos of the burn and have every intention of posting them on the Internet on February 8, 2009 if I don't hear from Mr. G with a reasonable offer. I told him I was willing to pay the useage fee but not the other and if in fact he could not agree to replacing my unit that I would accept a check from GE for $159.99 plus tax (the difference between $219 and the prorated useage).

So here I sit without a micro, without a fan over the stove and with big ruts in my yard and driveway from the fire engines!

The problem is now mine is out of warranty n now I have to pay for repairs. The outer frame shatter into pieces one day while opening the door!!!! I had to replace all that plus handle 6 months after warranty expired! I think is all prepared by then to have you call GE for repairs!!!NO WAY Its going in the TRASH!

Loss of time and, money

I live in a new subdivision where almost every house has the unit, they all had to call repair 1- times, like I did. The problem is now mine is out of warranty n now I have to pay for repairs. The outer frame shatter into pieces one day while opening the door!!!! I had to replace all that plus handle 6 months after warranty expired! I think is all prepared by then to have you call GE for repairs!!!NO WAY Its going in the TRASH!

I bought my pre-owned house in May 2007. The house built in 2005, is now going into its 4th year with General Electric appliances. I was home alone and decided to clean out my kitchen cupboards. This was today, Thursday January 22, 2009. By lunchtime, I was in the middle of the project. At lunchtime, I placed a sweet potatoe in my General Electric Spacemaker 1800 XL microwave to cook for a quick snack. After a few minutes I checked to see if it was cooked but it was still hard so I extended the time and continued to work at the cupboards.

To my surprise when I glanced in the direction of the microwave, there was a flame coming from the food in the microwave. The flames quickly spread inside the microwave, and soon the smoke alarms started to go off in all the rooms. I remembered a forward that I received long ago on how to put out fires and quickly opened the microwave and tossed my husband's aprons - his Christmas gifts - on top of the flame and then soaked a towel in water fromthe sink to put on top - I was not sure in the moment whether the towels had to be dry or wet so I did both. Soon the fire was out. Needless to say, the experience was traumatic. Lots of airing, scrubbing and a later visit of our neighborhood electrician resulted in the knowledge that our microwave would in all likelihood need to be replaced.

Replacement of an microwave that will now cost us abot $519 - the cost reflected on the GE Website = as it needs to be fitted into the same overhead position. Damage of the aprons and towels used to put out the fire.

My microwave is only 2 years old and this is the 3rd service call to fix/replace the magnetron heating unit on it. this is becoming extremely frustrating .I talk with customer service and I would have to buy a new one to replace at a discounted price Does this sound fair after everything I have had to go threw for GEs defect!!!

Just wanted to let you know that I have an entire house full of GE appliances. As of today I will NEVER buy another GE product. A Spacemaker XL Microwave oven I bought 8 years ago quit working. The part has problems and should be recalled. GE knows this and this part called a Magnetron? is under warranty, but labor is not. Fine I agreed to pay for labor.

GE set up the appointment on Monday told me it would $84 for labor. Confirmed this with an email (Below). I had to wait from 8 AM 5 PM for the service rep. Today at 12: 20 PM, the serviceman called and BEFORE even coming out said that the labor cost would be $178. He said that GE should have told me and he was sure that they did not. I am beyond Angry! Why would anyone pay that much to repair a microwave? Why did GEs representatives tell me the cost would be $84? I researched it online and others have paid around $75 for the labor on this same DEFECTIVE PRODUCT!!!!

Service all cancelled. I have broken microwave and will have to purchase another expensive applicance to replace defective GE product.

We built the house in 05 and it came with GE applicanes. For the last 6 months the microwave has been doing wierd things. It will turn on as soon as you shut the door and the only way you can get it to quit is to open the door again. Sometimes it just doesn't work at all. Sometimes it appears to be working but it actually is not heating the food up.

After reading the other review I have decided that I won't bother fixing it, so I guess we will have to save up for another one.

I contacted my home warranty company. They sent someone out who said the magnatron antenna had burned through the passage above. it was irriparable, but it was still under warranty. I contacted GE and they told me they could replace the unit for 80% of the value. I would be responsible for 20% of the cost, Shipping and handling, and labor. I concluded that Home Warranty Programs are crap,(they wouldn't do anything because of the GE warranty) and GE doesn't stand behind it's product anymore.

We are still working on this situation. I am out 50 dollars to the warranty company and looking at 300++ dollars to replace a 700 dollar microwave.

My GE Spacemaker over range 1660 started arcing and snapping at about 18 mos. old and after reading all the complaints here and elsewhere I was expecting the worst. I called GE parts number in their user manual and after telling them the symptoms and that I am an experienced tech in other fields they had no problem sending me a new magnetron at absolutely no cost even for shipping. It arrived with no new stirrer antenna or diode as I expected but they looked fine anyway so I installed the mag today which took perhaps an hour as it was the first time after all. I am happy to report that it is perfect again so far. The old mag appeared to be a bit overheated but that was about all the damage I could see. In was expecting to see a lot more damage than I found.

The instructions in the service schematic located in the cabinet were a hoot as they said nothing more than "remove unit from wall" under Magnetron so I took lots of picts and will do a procedure write up blog soon. Google will find it when I am done. Hope this helps some other tech types out there. It really is a beautiful unit and worth saving. Even a tech friend can do the job if they obey the high voltage safety rules found on the web. 4,000 volts is nothing to sneeze at.

I bought a new home in 2005 that had all GE appliances. I thought they were excellent until I was told the magnetron need to be replaced after more than 2 hours calling. A representative told me I dont have to pay anything except labor; the total charges will be $74.95 for sure since it was under warranty. The repairman came to my house and told me -everything is fine but magnetron need to be changed, however, the total price is $190 instead $75.

The price is almost as same as a brand new one. Of course, I refused his asking price. There will be more than $300 if I have to pay part. I just noticed not just my self, my neighbors have save situation, and I have a feeling if they put this on their program on purpose. They probably make money in wrong way. I want to know why they made it so difficult to change by your self if this product is very easy to be damaged. Yes, they dont want you to replace it. They just want to make money from this way.

While using our GE Profile microwave it suddenly went black...no power, nothing. This item was purchased in Oct 2007 so it wasn't even 1 1/2 years old. My wife called GE and all they could do is send a repair man to our door @ a minimum rate of $100 dollars BEFORE any work was done. I called BS on that and decided it would be more beneficial to buy a new one for about the same cost ($300 or so) but I'll be looking for something other than a GE after reading the other complaints posted.

While using our GE Profile microwave it suddenly went black...no power, nothing. This item was purchased in Oct 2007 so it wasn't even 1 1/2 years old. My wife called GE and all they could do is send a repair man to our door @ a minimum rate of $100 dollars BEFORE any work was done. I called BS on that and decided it would be more beneficial to buy a new one for about the same cost ($300 or so) but I'll be looking for something other than a GE after reading the other complaints posted.

My wife and I purchased a G.E. Adora Spacemaker XL1800 microwave oven from Home Depot on the salesmans' recommendation. It has worked fine since we bought it 3 years ago, except that for the past year, the underbody light will not turn off. A week or so ago it stopped heating.

I tried calling G.E. service to get some over the phone troubleshooting assistance but I was told that they did not do that. The only thing they would do is send out a service tech, along with a big fat service charge. I asked if there was any way to tell if the problem was the magnetron (it is still under warranty) she said no, I would have to pay for a service call and take my chances.

Wanted to make sure people know GE will not stand behind their crappy products.

We purchased a GE Profile Spacesaver II microwave to mount under our cabinets when we remodeled our kitchen about 2 1/2 years ago. It no longer heats properly. I noticed this problem when I could no longer pop popcorn bags. I would have to try two or three times before it would work. Now it won't heat properly at all. What a piece of JUNK. I have owned both a Sharp and a Panasonic, both of which worked for 10+ years. Only got rid of them to upgrade to this new worthless product.

I'll never buy GE again. I'm out a few hundred dollars. What a rip off!

My GE Spacemaker suddenly stopped. Used my portable until today. Called for repair. Fuse - good. Power supply fine. Entire board - gone. I waited because it was installed, and I wanted to compare repair versus new unit. The unit has to be replaced. Didn't last long at all. My old unit is from the 80's and is in excellent condition. We should be reimbursed.

This is a letter I have just composed to GE Consumer Relations:

We moved into our new house in January of 2006. Soon after our move, we did some minor remodeling to the kitchen and one thing we did was to purchase a new range and a GE Microwave to go above it. We purchased it from Sears Appliances in Wysox, PA, an authorized GE Dealer. After we had the microwave installed (according to the specifications on the accompanying pamphlet) for less than a year, the door frame started cracking just below the handle and then on the other side of the door as well. We called Sears and they told us to deal directly with GE.

A dear friend of our works at GE and she was kind enough to get us the number for Consumer Relations. I called for the first time about a month or so ago. I spoke to several people who were not helpful at all and offered me a 10% discount on a new microwave. I thought that was not at all in line with what we should receive for our trouble so I asked to speak to a Supervisor and ended up talking to Mr. W who was very helpful. In our conversations, Mr. W offered to send me a new unit for the price of $75.75. The unit we spoke about is model number JVM1740DMCC. I told Mr. W I would get back a hold of him after I had looked at the unit and let him know my decision.

I am totally frustrated and disgusted by this whole process and then there is the matter of the way a number of GE people have talked to me on the phone. There is obviously no such thing as customer satisfaction other than with Mr. W who no one will let me talk to any more!!! He was the ONLY helpful person in this whole process. One of the women I talked to said in a condescending tone WHY would you think we would send you a new unit for that price?? I cant believe you would think that!? Now I ask you is that any way for your consumer relations staff person to speak to a consumer????

What I can tell you is that I want the original deal of the new unit model number listed earlier sent to the Sears store in Wysox, PA in good faith to compensate for the enormous amount of time spent and the total aggravation I have experienced in this whole three-year process. I will also tell you that with the way I have been treated in all of this, I will never again buy a GE product.

I am so upset by this.

Had an overhead GE Spacemaker Oven when we bought our home in 1992. The magnagron went out so we replaced it with a new oven in 1999. Now the handle has broken off. I won't buy the $55 handle because I don't trust the GE oven to last much longer. Super glue works fine.

None except it's hard to open without the handle.

Who can tell me which microwave will replace the one that I have that only worked for 2 years. It is surrounded by tile, therefore I would prefer to only replace the inside, rather than the whole thing. My current microwave is no longer available at Home Depot. It is Model #JVM1653SH02. Can someone tell me the model number that would replace this one without my having to demo my kitchen?

I just want to replace my microwave as inexpensively as possible

The GE Monogram model ZMC1095SF03 is a great machine to look at and for show. However, it lacks quality and customer support from GE. We purchase a brand new home from Lennar Homes and they had installed appliances. Our Monogram dual use microwave (ZMC1095SF03) gave out within the first 18 months. Fortunately right after the warranty expired. We call GE and they sent a technician who replaced the magnetron. The technician charged a small fortune for about 20 minutes of work. I was shocked when he billed us $389 dollars. To my disbelieve the magnetron just broke down again. A little over a year since the last repair. That another $400 to repair. Since I didn't pay for the extended warranty I had to dish out more money. At this rate I'll be paying about $400 ever other year for this piece of ART.

I've been forced to pay for repairs that should be covered under warranty.

GE Spacemaker Microwave oven Model No. JVM1430WD03 was installed in our new home in 2005. Three weeks ago, it suddenly stopped working while food was being reheated. All lights were off and none of the buttons had any effect. I unplugged the unit for fear of potential fire and called local appliance service company. Repairman came out the next day, plugged the unit in, and viola!...the unit came on and acted normal in all respects. The repairman said nothing was wrong with it and charged me $91.50 for a minimum amount of labor. Two days later, while heating a potato, the microwave shut down again!

So, I unplugged it and let it sit for about an hour, plugged it back in and it returned to normal. I called GE Service Department and asked them what was causing this. The rep told me it was probably the mother board and it would cost approximately $216.00 (parts and labor) to replace this board. Since I do not trust "on-the-phone" analyses, and cannot be sure that is indeed the cause of the problem, I am unwilling to drive my own personal cost to more than $300.00 to fix an appliance which may fail again in the near future. I would be better off purchasing a new microwave oven and you can be assured it won't be a GE Product. It is no wonder that appliances made by American manufacturers are so crappy and unreliable.

I bought a microwave Adora less than 2 years ago. From the get go this microwave has been a problem. I had two repairman from GE in my house due to the vent fan.The motor i was told was not connected properly mind you after two guys certified by ge came in and 6 weeks delay. A few days ago the motor started to make noise and now stopped all together. I was told by Home Depo to by Adora brand since it was superior and more expansive of course.

My SpacemakerXL Microwave Oven, purchased in 2003, suddenly started smoking on Christmas morning and now keeps blowing fuses. It smells like burnt wiring on the inside. Were there recalls on model JVM1650WB008?

I own a GE spacemaker microwave JVM1460WA. It is now 10yrs old. It has needed a magnatron tube twice now, almost every three years. GE came out and fixed it twice, charging me $160 each time for the service call, as the part was "under warrenty". Then why isn't the labor under warrenty too? What a rip off! The microwave is broken again...same thing...magnatron tube! I was told by a local appliance repair store that GE knowingly has had problems with the magnatron tube. I get no where with their customer service. All they do is repeatedly tell me their warrenty is on the part only, NOT the labor. Well, I called GE again this fall. I don't care to spend $160 for a 3rd time. I am now looking into another brand ...Fridgidare. Hopefully, this one will work well. I feel a microwave should last longer than 3 yrs at a time. GE should own up to its responsiblity to consumers. I would definitely not recommend a GE product!! Beware!!

I have the GE Spacemaker Microwave, JVM1650WB008, manufactured 2002. On Christmas, Dec. 25, 2008, my 9 year old daughter put a hot pocket in for 2 minutes and called out to me because the microwave was on fire! There was no metal or other products in there, just the hot pocket. The fire was coming out of the side of the interior wall. I googled this product and found that this is happening quite a bit and am wondering why this has not been recalled. This is extremely dangerous and it scares me to think what would have happened if my daughter had walked away.

This was the second GE Spacemaker we have had, the first one began crack and fall apart after about two years. I made the unfortunate decision to replace it with the same model, since the builder had cut the space to fit this specific model. NEVER AGAIN! My home came with supposedly upgraded GE appliances, but they have all failed horribly.

The dishwaher had a defective seal and caused approx. $8,000. in damage, which GE did cover, since it happened to all the homes in my track. The built in oven's control panel failed, oh course right after the warranty was up, had it replaced and paid several hundred dollars, just to fail again in another year or so. Built in range, burners began to stop working properly and just releasing gas and clicking. Needless to say, as I have replaced all my appliances, they are not GE!

I work in the remodel industry and tell everyone not to use their products, period! This fire hazard now is by far the most concerning and they should be held accountable for not recalling an appliance that can potentially cause serious damage and injury to the public.

So far I have contacted GE and they are going to have their customer relations contact me. The microwave is no longer being used and I just want it out of my home, since it is a serious concern. I do not want a new GE anything! I would like some sort of compensation to replace this unit with a different, non-lethal brand.

Purchased a GE Microwave about 3 years ago and the paint on the top and bottom is peeling off. The paint on the top drops down into my food so I have to cover everything to make sure I'm not eating paint.

Never buy another GE piece of Crap

GE microwave, model JES1036NL01 less than 2.5 years old. Severe rusting/erosion underneath turntable. This is unsatisfactory to have a usable lifetime under five years for a microwave. The turntable gets too hot to touch and smoke filled the oven.

Oven is a possible fire hazard. Use discontinued.

I own a GE Microwave - Model JES1456BJ02, date of manufacture is Jan 07. I have it almost 2 year, the paint on the inner ceiling is tearing and falling out. I have never seen this problem in any other Microwave and am concerned if I should replace it.

We have had our GE Spacemaker over the oven model for about six or seven years. Within the past year, we have had issues with the hood lights...they won't go off. To remedy this, we had to take the lights out of the unit. This is very frustrating as this means we essentially have no light over the cooking area. The MFG. date is May 2001.

I will look for a different make when we replace this oven as it sounds dangerous and the company doesn't stand behind their products. Where is it made? It seems like outsourcing of manufactured products has really affected quality. When will the American public wake up on this issue and demand better! I say, vote with your wallet!

Consequence: I have no light over my cooking surface, especially over the back burners where the microwave obstructs overhead lighting. I'm now worried about what other issues may crop up after reading the extensive list of postings.

Our GE Profile Spacemaker microwave/range hood started making a loud noise and foul smelling smoke came out when my daughter tried to melt chocolate chips in a bowl. Since then it makes the loud noise after a second or two when we try to use it. I read they can start fires so I unplugged it so now we don't have a working range hood.

GE Spacesaver microwave oven, aproximately 2 1/2 years old. Model JVM1631WJ03 caught on fire while my daughter was heating a bowl of oatmeal. She had left the room and fortunately I entered the room and saw flames several inches long inside of the microwave coming from the side. I opened it and was able to extinguish the fire by throwing some water on it. Had I not walked into the room at that time the kitchen would have been on fire in a matter of a few more seconds.

I have contacted GE. They are sending a tech to look at it next week to see if they can help me in getting a new one. The customer service person indicated the service call will be free, so I'll see how much help they will give me in replacing it. I'm not sure at this point if I really want another GE product though, considering the fire in this product.

I purchased a GE microwave JVM1870CF07 1/3/08 and had it installed by the retailer. After 5 months the handle developed a crack at the handle, I called GE service and they sent a tech to replace the door. The new door lasted until 11/08 before it developed the same kind of crack. I again called GE service and the sent another teck out and changed the door. I requested that GE buy back the microwave oven because this appears to be a defect in the design. GE refused but has given me an extended service contract to cover the door only.

I now have 1 year coverage from now but have my doubts that this will last. I have decided that if this door fails again that I will sue them in Small Claims Court. I sugust to all that have problems with a new or near new appliance do the same. I believe that a Small Claims Judge will side with the consumer.

This is the 2nd model of this microwave that I have purchased. The last on lasted about 5 years with no problems except that the door plastic deteriorated in the same way.

an over the range damaged microwave

Burnt plastic smell coming from microwave, less than 5 months old.

Our new GE spacesaver went out within 4 years from purchase.I feel for what we paid for this Item we got a raw deal. After doing more reading I see I'm not the only one.

Afraid to turn the thing on for fear of what might happen.We are out the purchase price plus the inconvenience of use. We cannot afford to go out and just buy a new microwave.The reality is that we our just out and goodbye.I would like to see some form of replacement and/or repair to make this right.Is that even a possibility? Not from Sears. We take care of things and in this case for the amount of use we have lost out. Thanks for listening to my complaint.

My GE Microwave oven is 4 years old and it will not heat up on the first one or two tries...We have to turn it on at least 3 times before it will heat....What is the problem with it and do I need to replace it or can I fix it?

GE microwave model JVM1653SH02 shuts down after 2 seconds of operation. Have had about 2 years, just enough to be out of warranty. Many, many blogs on Internet of same model, same problem, occurring about same time of ownership. GE refuses any responsibility.....have had problems with other GE kitchen appliances of the $5,000 worth I bought two years ago. Now try hard to avoid buying any product with a GE label on it.

I purchased and have used for less than 1 1/2 yrs.is unusable. Surface under rotating plate has eroded away causing arcing and ZZZZZ sounds!

Dear Sirs, I'm writing in regards to the service I received on 11/25/08. I was told I had to pay 99.95 for the service and if I choose to have it fixed that would come off of the final charge. I was charged 212.92 for 55 minutes of service to change a warranty part which was free!!! Most trade professionals (car mechanics, plumbers, carpenters) DON'T MAKE 200.00 PER HOUR I don't know how GE thinks they are qualified to make that kind of money.

I could have refused the service and handed the service tech $100.00 bucks and had nothing to show for it, or pay the money and have my microwave fixed. Who would of thought they were going to charge another $112.00 more for labor on top of the $100.00 I owed for the service call.

I bought a new home two years ago. This microwave was a built-in already in the hom with all GE applicances. The microwave was irratic about cutting off, and after 1 1/2 years, still intermittently cuts off. One day it works, another day cutting off after two seconds. This inoperation happens daily and is quite annoying. After reading articles on your website about this model, I may just go and get a new microwave, as this one sounds like a lemon. In another house, I had an oven that I could not keep an element working. I hated that oven, and now this has pretty much soured me on GE anything. It's Thanksgiving week and I need my microwave operating.

I purchased a GE Microwave, model #MW8119SB, for my son & his wife for Christmas last year, about a month ago, it started acting crazy. The door doesn't want to open, you have to work at getting it open. It is making a howling noise & it now shuts off after about 5 minutes of cooking something. I paid a pretty penny for this microwave & I expected it to last longer than 10 months.

I purchased GE Convection, Grill Combination Microwave (JES1290ml01) on 4-6-07. The Magnetron went out and was replaced 2-26-08. Unit was still under warranty. On 11-19-08 the 2nd Magnetron went out only after 10 months. (Looks like the Magnetrons last only 10 months). I was told by the GE service man that there is no warranty on the replaced parts. This Microave will have to be replaced after less then two years and two meg. I will never buy any GE product.

After that incedent, I was leary of the junky piece of trash, but it wasn't till it started BEEPING at all hours that we finally unplugged the apparent piece of junk and decided to call it quits, and look for a new microwave. THANK GOD we looked here before making the mistake of purchasing another GE reject. I thought it was a fluke, but after reading all these other complaints, JUST LIKE MINE, it ths GE line, not a one time occurance.The trash heap is to good for this trouble some piece of junk!!!

Loss of sleep, $100.00 gift, potential loss of my home and all my possessions if this GE microwave had been allowed to continuosly run by itself, unattended

Purchased a new GE Cafe Microwave. Installed but it does not work. It comes on sometimes but if you jiggle the door it goes off. If you open the door it might come on again. Called have it serviced. The GE service guy called and canceled the appointment. Said he would call me back and reschedule but never did. Tried calling him but he has not returned phone call. Why did we buy a GE? We had a GE profile microwave before that took a dump after only 3 years! We also purchased the GE Cafe stove and dishwasher at the same time as purchasing the microwave. I so regret that choice.

We are out a lot of money on this microwave and it is brand new!

My GE microwave oven is less than 4 years old and the interior paint is bubbling and peeling! I called the customer service department and the women told me to scrape off the peeling paint and they would send me a can of spray paint to repair it! So I will be microwaving paint fumes into my food! Why don't microwaves have stainless steel interiors or baked on enamel like regular ovens!

Since this is a micro/oven combination I need to replace both for over a 1000 dollars! I have pictures if anyone is interested

My GE Spacemaker II microwave oven recently stopped heating food. The unit is less than three years old.

Being an engineer, I opened it up and checked the HV cap and diode, as well as the thermal sensor and switches. Everything checked out OK; I suspect a bad magnetron.

I expect a better lifespan than 3 measly years. No more GE appliances for us!

ge will wait to hear from them

can't possibly cook again in this unit

I won't be purchasing any more GE products!

I purchased a new home in 2005 which came with all GE appliances. Until yesterday, Nov. 8, 2008, everything worked fine. Last night, as I was preparing dinner, I put a dish of corn in the microwave to heat up. I use the microwave to reheat things, to pop corn, make tea or hot chocolate, etc. After heating the corn for 3 minutes, I took it out and it was still room temperature. I tried 3 more minutes and it was still room temperature.

Thinking I had done something wrong, I cleared the microwave and tried another 3 minutes and this time the microwave started making a loud buzzing noise. I quickly shut if off and warmed the corn on the stove. After church today, I came home and look up the paperwork on the unit. Then I went to my trusty computer and put in GE Microwaves and found your site. I intended to call a repairman and have the unit fixed, but after reading all the complaints and fire hazards from people, I unpluged the unit and I intend to get it replaced, AND IT WON'T BE WITH A General Electric unit.

I hope my stove, refrigerator and dishwasher have a longer life span than my microwave did and I hope they don't present a fire hazzard. I don't have any idea what it will cost or how much trouble it will be to find a replacement microwave to fit the space alloted for it over the stove.

We built a new home less than 2 years ago and had all Monogram appliances installed. Our Monogram dual use microwave (ZMC1095SF03) gave out this past September and needed a magnetron. I knew it needed a magnetron before I called Monogram. Monogram stated they would waive the service call fee for a repairman to come out. He came out and within 20 minutes we (I helped him) replaced the magnetron. Much to my shock he stated it would be over $300 in labor for what he did.

After calling Monogram they stated it would be $240 b/c of the waived service fee. I still thought it was way too high for a microwave less than 2 years old that I paid $1,800 for with a trim kit. We have been disputing the charges. I never signed anything and think the labor rate is outrageous for a part under warranty. The magnetron has a 5 year warranty. Several people at GE have stated the magnetrons have a problems and you are lucky if you get 2-3 years out of it.

Anyway, I'm still disputing the charges and I'm glad I did not pay because today the magnetron went out again. GE says if I pay my original bill they will fix the magnetron again. So at this rate I'll be paying about $200 to GE every 6 months. They also offered me a new advantium with trim kit for about $900. I'm thinking I might want to stay away from built in models and GE. Shame on GE!

My GE microwave oven stopped heating. This is only 7 years old. The warranty on the magnetron tube is 10 years. I think GE must repair this free of cost, since this is a widespread problem with a lot of GE models.

When remodeling my kitchen, I purchased a GE Profile microwave oven along with a refrigerator, oven, and dishwasher. The appliances sat while the work was finished. A few months later the microwave quit working. I called for repairs. A serviceman came out and ordered a part. Over a period of months parts were ordered, the repairman ordered parts and when they were delivered he said they were the wrong part. GE kept saying they were the part that he ordered. finally parts were being installed, but, alas, it never worked.

After months and six repair visits (this does not include mediating between the repairman and the parts departments)and six days off work to let him in, GE replaced the microwave. At one point the repairman said it was a good thing the microwave was under warranty because the part costs around a five hundred dollars! Great business to be in; quite a mark up!

Last night it quit working again, but it is November 5th and the warranty expired on September 4th. So, do I invest hundreds of dollars in something that I expect to be junk, have an elaborate and over-priced bread box, or throw it off the back of a truck at the door to GE or Sears?

Six days off work. I can't afford to replace it, and even if I could, I would have to get the same thing to match my kitchen

I purchased, less than 2 years ago a GE convection microwave oven. The model number is JES1290. I NEVER used the convection oven, even though I made the purchase because I wanted it. The product isn't/wasn't cheap. I paid $279 plus tax. After reading the instructions for using the convection oven...I decided it was best left alone. I loved the look..and the microwave itself was great...my husband likes popcorn..thus that was the only thing he ever used it for.

My husband was using the microwave for his popcorn and he said suddenly there was fire inside of the oven...coming from the left side of it...not sparks but fire. he immediately unplugged. I checked with Lowes and of course the warranty was for 1 year only.

My complaint.. any product over $100, should have longer warranties. either the product was made to last just over a year or this product was inferior. I refuse to buy extended warranties. the premise...a product should be manufactured to last a bit longer than 3 years. We built a new house with all GE appliances. we will start another new home most likely within the year. this consumer will never purchase another GE product for personal use, nor will I recommend them. I would like this product replaced. I'm not holding my breath.

I purchased a GE Spacemaker Microwave within 1 week of use it stopped heating. I called and was told it was probably the magnetron and just return it to the store. Lets see how long the new one last.

I also purchased the GE Profile Washer and Dryer. I stood and looked through the glass during the wash cycle and noticed that the clothes on top never got wet. There was not enough agitation/water to pull the clothes into the wash. The only time there was enough water in the tub was with heavier loads. I washed two sets of sheets and when removed, simple dirt stains were still evident. I immediately returned these items also.

I also have a GE Profile slide-in range. I am afraid to use it for fear something may happen. I will never purchase GE again.

It appears these Micro Wave ovens should be recalled by GE. My new home came with an installed GE MWO. After three years of use, I experienced the same problem. It runs but will not heat at all. Same smell. I now have second thoughts about purchasing any GE product. Would advise all to do the same.

We bought a new home in 09/2005 that came with GE appliances. The microwave quit working in 01/2008. ( we only used for popcorn, defrost and occasional frozen dinner) It cost $75 for a GE repair man to tell me it would cost around $500 to replace the part and labor. A new one would be less. We have a GE spacemaker. Of all the complaints i've read about these microwaves, i think GE should be held accountable

A GE JE1860SH00 was in stalled in our new house when it was built 5 years ago. Today, it started making noise and we smelled smoke. When I opened the microwave door i could see that a spot on the ceiling of the cooking chamber had melted all the way through. If I had not been in the kitchen at the time, who knows what might have happened. I can see from the comments hear that GE microwave products are defective and dangerous. I will never buy another.

Fortunately I was able to turn off the microwave before a full blown fire was started.

GE JVM1653sh microwave, 18 months old, just quit, GE says sorry out of warranty, 2nd GE to quit in less than 2 years, real junk and no service support.

We have a GE Space saver over the range microwave. Stopped heating up after just 8 months. These large companies do NOT care about you. They want your money and then out the door you go.

I purchased this microwave oven brand new had it professionally installed and 4 years later no longer operates. I have already had a service call on this same produce once before. I never had problems with my old microwave oven. I went to the same store to purchase a new microwave and before they even new my circumstances they recommended this same microwave. I was told that it is the best. I then told them why I was there and that I will never purchase another GE Product.

We have a GE over-the-range microwave which came with the condo we purchased two years ago. I guess we were lucky enough for it to just stop heating up in early august of this year. Of course it only had a one year warranty sticker stuck on the inside of the microwave. Well we figured since it was manufactured in march of 1999, maybe it was time to be replaced.

With my husband being laid off work indefinitely and my job also in question, we could not afford to buy another spacesaver. So, we purchased a smaller countertop microwave also made by GE. This microwave quit heating up after two weeks and two days and it was manufactured in March of 2008!

Not knowing that we had purchased a piece of garbage, we lost track of the reciept. Neither my husband nor I had the patience nor the time to call these people and tell them something that they probably already knew about their merchandise. And after reading all of the complaints about GE, Im glad we didn't waste our time. Now we are just microwaveless! At least until we save enough money to buy a spacesaver from A DIFFERENT COMPANY!

My GE Spacemaker Microwave started on fire where it was plugged into the wall. I started the mircrowave and within 2 minutes could smell and see smoke coming from the wall. Thankfully I was inside standing there at the time or my house could have easily burned down. THe unit is only 4 years old.

I have had to buy a new microwave and repair the damage the fire caused .

Our GE spacesaver microwave was acting strange. By strange I mean, I coundn't turn off the light over the stove. It just went from dim to bright. It would say off, but the light was still on. I unplugged it and plugged it back in and it was fine for a day or two, but then it would do the same thing.

Yesterday I heard something running, but could not figure out where it was coming from. I final came closer to the microwave and found the noise coming from it. No light was on and the usual fan running noise was not present. I got a flashlight and looked through the door. The turn table was going around as if the unit was in use. I was concerned this might be a fire hazared and that there might be a recall, so I got online to check and found this website.

Thinking back I have also heard an occasional pop or crack. After reading all the problems others have had, I don't think we will bother with a warrenty or repairs. We'll probably just get a new unit and not one associated with GE.

The handle of my Above the Cooktop Micrwave/Convection oven broke off in March 2008. I called GE service and was told that the whole door would have to be replaced and would cost about $400.00. I glued it back on a couple of times but that didn't last. The person I spoke with told me that they have had some issues with this problem, but that there was n othing they could do. So much for GE. I will never by another GE product. It is cheaper to get a new microwave than replace the door.

Purchased a GE JES1136 in May 2007. It was fine until a week or so ago -- now sometimes, but not always, we will hear a loud buzzing noise periodically when the microwave is heating. At first I just thought, weird, what the heck, but sometimes it happens for longer & longer periods, and more often, and I noticed that when it makes this noise I can see a bright fluorescent yellow light/lightning behind this small maybe 1.5 x 2.5 inch panel on the upper left part of the right wall of the microwave. Also, if it is allowed to do this for more than a second or two, or very often, there is a burning wire/electrical smell when I open the microwave.

Even though my microwave still heats my food, and doesn't ALWAYS make the buzzing and da-glo yellow, and it hasn't spontaneously combusted as have the microwaves of some people on this forum, and would like to get a new microwave when it is a financial possibility or if this one gets worse. I know after reading these posts that I WILL NOT buy a GE, which I was comfortable buying because it has generally been a well-respected brand.

Fortunately no one has been injured with this appliance but as I said, I'm not totally comfortable continuing to operate it as it is, because it's obviously not a normal thing for a microwave to do. I just want it to heat my food and not break only a year and a half after I bought it new, is that so much to ask from ANY brand?

We purchased a GE microwave oven Model JVM1850SM2SS (microwave oven with bottom hood) from Sears on 9-11-08. When we attempted to install it, we discovered that one of three connection brackets did not align. When we called Sears, they instructed us to call GE; GE would assist us in getting the replacement for the defective product. We called GE Consumer Relations number and spoke to Adrian. She said that this is an installation problem, but they will send someone out to inspect it.

The first appointment they missed and rescheduled. The second appointment was also rescheduled. Between 9-11-08 and 10-04-08, they continued to reschedule, and they missed the last scheduled appointment on 10-4-08. We did not hear back from them since 10-4-08. We called on 10-14-08 and spoke to Adrian again who told us that this is an installation issue--not a defective product. When I asked how they determined their decision without inspection, she refused to provide a reasonable answer and wolud not say or offer anything else.

I asked her supervisor, and Rude Peggy answered. Without any introduction, she flat out refused to offer any help. And in a sarcastic manner, she replied, Oh yes, we do stand behind our products. Do whatever you wish. When I asked for their address to send legal documents, she refused to provide an address or any further information including her last name.

Because of their repeated delays in scheduling, I lost my 30 day return policy with Sears. The microwave works, but it is a safety issue to install it with 2 of the 3 possible contact points. This is clearly a manufacturing defect that GE refuses to take responsibility for and provide its consumer with any recourse. Financially, I am out $318.07 due to receiving defective product from GE.

Why would a microwave start beeping for no reason. Sometimes when it's in use but mostly when it's not even being used?

I purchased a GE Spacemaker microwave oven 12/24/05. December 07 the Microwave started sounding funny. It seemed that it was only working on a low level of power, but it was still funtioning. I called GE service department, found out the ridiculous price of repairing it and decided to continue using it until it died completely, which was October 08. It kept overheating and would just shut off.

I decided to call GE to schedule a service call. They told me that I would not have to pay for the $99.00 service call, why I havent a clue. They came today, and the tech had to replace the Motor Part # WB26X10105, (Motor Mag Fan Assy), and would cost me a grand total of 305.48. Labor cost of $174.95, which the tech wasnt here even hour and $106.60 for the part, and of course tax.

I called GE and put in a formal complaint about their product. They said they were sorry and noted the complaint. Other than their sorry NOTHING would they deduct from my bill. I told them about your site and that there were many complaints about this product. I AM DONE WITH GE APPLIANCES, and hopefully if there are enough complaints they will add it to their recall list which doesnt seem like they will.

This is the 2nd GE Profile Microwave that we have owned that quit working. It works one day, then next day will not work. We had the Profile JE2160 for 14 months and this happen. Just out of the 1 yr. warranty so no help with $.

We replaced it with the profile peb2060smms, so we would not have to buy another face trim plate for built in cabinet. This one lasted just over 2 months. Twice bitten by GE.

I had a good experience with GE and wanted to share it. I have a spacesaver 1400 microwave that stopped heating. Everything else seemed to work. The microwave was here when we moved in 6 1/2 years ago and I know it wasn't new then. This is the first time we had trouble. I read these reviews and even considered just getting a new microwave. Expecting the same experience everyone else had, I tried to save some time and told the woman who took my call that it was the magnatron tube and I would like to have the service man bring one with him so I didn't have to have 2 visits.

The only complaint I do have is with the woman on the phone. She was rude, tried to give me an 8 hour window for the repair man and told me he would have the magnatron tube with him. Turns out, if it is a magnatron tube, they need 2 people to get the microwave out so it wasn't possible to do in 1 visit. They need 1 visit to diagnose and the other to repair.

The service man was wonderful and explained everything to me. He explained that the parts would be shipped directly to me and why, put me for the first visit the following week and showed up on time and did his work quickly and effeciently. The parts were here in a few days. I had no problems at all. Just wanted to give people a little hope if they are debating repair vs buying a new one. The magnatron tube was under warrenty even though I didn't have a receipt.

My microwave was manafactured in 1999. I did have to pay for service which was $187. The inital fee for them coming out was covered in the repair. I think it was $80 something if I decided not to have them repair it. Good experience out here in the Philadelphia suburbs. Thanks!

GE Spacemaker Model JVM1640WB Serial GZ976432s Popping almost like if metal was left inside with microwave occurred a few months ago, now the microwave doesn't heat. I am sure the heating elemnt is gone on this one too. It was installed with the house about 6-7 years ago.

GE Microwave & Profile Refrigerator; Both needed a part replacement within 18 months of purchase. GE did partially reimburse me for the repair costs but it stil cost me more then $200

I purchased a GE Spacemaker microwave oven in 2005. Within 18 months, I experienced the oven shutting off when it was heating on high heat. I thought it was electrical related and validated that there was no problem with the electrical before I placed a service call. The service call was very expensive, I believe $250 and I was told by the repairman that it was due to the fan that was installed at the factory not being glued down properly, thereby not engaging to cool down the unit during heating. He repaired the fan by gluing it and I filed a complaint with GE. They kicked in $75 bucks but required me to pay the remainder of the service fee.

I do not use my microwave very often but was using it this weekend and it failed to heat. I makes a very loud buzzing noise and with the posts I have read here, I am concerned that it may catch fire. I am very dissatisfied, and as one reader posted, this was not a cheap microwave oven. I will not pay to have it fixed. I expect GE to reimburse me for the cost of the appliance and all expenses I have been out of pocket. I will not be purchasing another GE product.

Bought GE microwave oven JVM1653SH in Dec.31,2005, Have same mag.tube problem as everyone else...cuts on, runs 2 seconds, goes to error. Have friend who runs appliance repair business, used to be GE warranty man, diagnosed problem in grocery store! Said that it is prevalent! I'm just going to another brand and saving my money for a new unit with a new warranty. I'm a contractor and won't be recommending GE in any homes that I build! In my line of work these problems could be catastrofic.

My GE microwave start working and I called GE repairmen. It is going to cost me $99.00 for the service call plus the parts/labor totalling $275.00. I should of dump the mircowave and buy a new one. Here is GE that preaches about six sigma quality all over the world and their products are rated belw average.

I don't think I will ever buy any GE products.

GE Spacemaker oven handle brook off and GE customer rep. asked me to pay for a new handle and install it on my own, saying this is normal wear. The oven was $600 and for that price I expect better quality. The handle is attached in a way that makes replacement difficult for a lay person.

The GE over-the-range microwave that came with the home that my husband and I purchased 3 years ago, just quit heating up. NO warning, just stopped! The model is a Spacemaker XL-1800 and when we checked our warranty it was (of Course) for a year only. So we called the GE 800 number and they offered to send someone out for $70.00 just to look at it, not including parts and labor. We proceeded to check prices on a new one and they range around $379.00 to $400.00.

I checked the consumers affairs website and i see that there are many complaints on these GE models. We have decided to go with another vender to replace this micdrowave since it seems as though GE is not maufacturing a quality product. I have had microwaves in the past by other venders and they have lasted from 6 to 10 years. I am very dissapointed and with this company. With the economy being the way it is and my husband was out of work for 3 months after being laid off, I am not a happy consumer.

Have to purchase a new one on a tight budget.

I was melting butter in the microwave and saw large flashes (larger than sparks) from the top surface inside the microwave.

I have had this microwave less than 2 years. It has a one year full warranty and a 5 year warranty. I checked on the GE service website and was instructed that there would be a $79 service charge just to look at it. With parts and labor it will certainly cost more to repair than replace. To make things worse, if I just replace it then I am stuck with a piece of junk that would just sit in a landfill, but I probably can't throw it out because it's likely hazardous waste.

on 10/09/06 i purchased a GE undermount spacemaker XL microwave oven at Home Depot for $571.91. Two days ago while using the microwave for microwave popcorn, i heard a strange noise and observed sparks coming from the sides of the microwave. from that point, it stopped working. I contacted the ge service repair and scheduled a service call.

today, the repairman told me that the magnetrob tube had to be replaced and the total cost would be $381.11. For a microwave that is less than two years old and only had a one year warranty i felt this amount was outrageous. not only that but i had to pay for a service call in the amount of $69.95 for him to tell me that it will cost me $381.11 to fix the problem. this is disgusting and an outrage for consumers like me. i will never but a ge product again.

Purchased a GE spacesaver over the oven in July 2008 and have been having a code PF...Power failure. I have read several complaints regarding this unit. It is still under warrantee can I just trade it for another model.

I have a GE microwave oven, over the range, model JVM 1851 Spacemaker XL1800. This is the model the builder installed, came with the house (brand new). After only 3 yrs the magnetron tube had to be replaced. Now, 2 yrs later, the unit isn't heating again and the magnetron tube may need to be replaced again (twice in 5 years!). My GE side by side refrigerator had to be replaced as well after 5 yrs new, and my GE Nautilus dishwasher leaks. What gives? I advise everyone I know not to purchase any GE appliances. This is out of control.

The technician advised not to repair the refrigerator. The freezer door was leaking from the inside and a new door would cost $650. Aside from this, the refrigerator was no longer cooling and died 2 days later. I had to buy a new refrigerator. I'm hoping the current issue with the microwave oven is the magnetron tube since it is covered for ten years under warranty. I will need to pay for my second service call for the microwave. The technician for the dishwasher advised that the door needed to be replaced and would cost $200. He tightened the door as much as possible and I'm living with the leak.

I have a GE spacemaker microwave. Twice the handle has broken off when I simply opened the door. One look at the broken handle and it is clearly a design flaw to attach the stress-bearing handle to a door with such a thin rod of plastic. I argued that because it is a design flaw GE should send me a new handle free; one should normally expect a handle to last the life of the product. They sent me a free handle once (same exact design) but not this time.

It is unfortunate that this kind of problem will prevent me from buying another GE product because the microwave has otherwise operated flawlessly. However, I need to know a manufacturer will address design flaws without seeking to profit from the remedy.

microwave blew up! Heating butter, Baby bottles, eyebrow wax make the microwave spark from the side metal plate in the microwave, shooting blinding light, and electric shorting out noise. The metal plate in the microwave now has a hole in it from it going crazy. It came installed in my doublewide, brand new. The problem didn't occur until after warrenty had expired. Go figure.

since the micro isn't under warrenty, I have to buy a new one. The only damage done was to the microwave itself, thank goodness.

I was given Microwave/Convection JES1290SK by my daughters. Eight months later it stopped working. Unplugged IT and plugged it in once more and it started up again. Now 18 months later, it has stopped working completely. It is totally unresponsive to anything we have tried. Even had a couple of other individuals look it over.

GE Consumer Services said I would have to pay $99.95 for someone to LOOK at it only and tell me what the problem was. I would have to pay for parts and labor. They refused to give an estimate of what labor cost and parts cost would be and let me know in no uncertain terms that I would be responsible for those costs. They claimed not to know what parts were needed, yet, when I asked if it was possibly a fuse, they suddenly became knowledgeable about the fact that it was definitely not a fuse.

I made an appointment for a repair man to look at it, but after reading all the complaints listed, I think I will cancel it. After a cost of $400 plus for the oven, and being aware of what repair costs are in New York City, I have no choice but to suck this up or I will be paying close to the original cost of the oven for repair service -and for how long will it function? Another 6 months?

A unit costing this much should not burn out after 1-1/2 years. It is not right that I should have this big expense after such a short time. I am very angry and feel that I have been taken advantage of since GE obviously knows they are turning out very inferior products. I do wish we had read the reviews before purchasing this piece of junk. We have learned an expensive lesson...NEVER AGAIN BUY A GE PRODUCT!

Got on line to see what I could find out and, WOW, did I get educated. Called back and GE siad the unit was out of warranty and that there was no recall. Tried to reason with them but this was an exercise in futility. GE is NOT a company we will use in the future and we will tell EVERYONE about the problems we have had with their product, and how poor their service was. This, along with everyone elses notice will eventually put them out of business for their lack of empathy or pride of workmanship. If I treated my cleints and customers in the same way, then I'd be out of business in months!

Spent $200 on a new/used (it had never operated) microwave. from out neighbors. It just quit after spending about three hours installing it. Our neighbors were cool and gave me my money back, so I took the GE Spacesaver and placed it at the front door of the company that our neighbors bought the microwave from at 3:00am. Not a big protest, but let them deal with the disposal of a crappy product. DO NOT BUY GE PRODUCTS! The one we got sucked!

Our GE Sensor mirowave Model JES1351WB almost caught our whole kitchen on fire! My neice placed a large frozen bagel on a paper plate and pushed the defrost button, walked into the other room, 60 seconds later black smoke poured out of the top of the microwave. I got up from 12 feet away and we opened the microwave to see flames. We had to get a fire extinguisher to put out the blackened bagel and finally the fire department came to help us remove the microwave. It was plugged in behind a heavy microwave hutch filled with dishes and canned food, so it was not easy to unplug the unit immediately.

Now the yellow extinguisher powder has left an irritating coating on everything (inside of closed cupboards included), and we have nasty smoke damage in the living room carpet and furniture. Our insurance company will not pay for the cleanup and I am disabled. My niece has since gone home to another state, my daughter had to be treated for smoke and extinguisher chemical inhalation at the hospital, and she cannot help me clean up because she is asthmatic and the chemical dust triggers another attack. What a nightmare! I have to wash every single dish and dust every single cupboard and container of food in my entire kitchen now! I cannot even go in there. I am so overwhelmed.

We moved into a new home Build by Pulte Homes in a area known as Serrano. In El Dorado Hills, California. All the appliances came templated by the hundreds of Pulte Build Homes. Pre-installed are all General Electric Appliances.

The Built-in microwave now has a f3 error. It has been absolutely annoying to beep every 30 seconds for the past four days in our house. I have turned the power to the whole house off and it seems to be on a different breaker. There is NO Way to see a power off switch either in the Breaker or on the Microwave. There are no instructions from PULTE homes to turn off the microwave or to find out where the plug is on the built in Microwave.

Annoying beeping sound. for 4 days. No access to a power off switch. The GE Alliance person said they can come out in 5 days. It is still under warranty but the GE Appliance person is still not here.

Purchased a new GE Spacemaker in Feb. 2002. The turntable motor quit after a year & a half (of course, it would have to be after the mfg. warranty had expired). It's now Aug. 2008...I'm now trying to find a new motor for it(tired of hearing the grinding noise if I forget to run it without turning the turntable off) and wondering (after reading all the other complaints on these models), if I should just bite the bullet and buy a different one (although a new motor is about $40.). I would definitely stay away from a GE model though.

I owned an Amana Microwave prior to this unit, for over 20 years...not once did I ever have a problem with it.

Whatever happened to Quality Control with GE...did they take a permanent vacation????

I purchased three GE appliances (refrigerator, electric Range and microwave) The fridge in 2005 and the Range and microwave in 2006. All three appliances stopped working and had to have replacement parts. GE tried to make us pay for the repairs to the fridge in 2007 even though they knew there was an existing problem with the water dispenser and even designed a part to fix the issue. I was on the phone with a GE Rep for several hours explaining that we should not have to pay for a part that the company knew was defective. The heating element burned completely in half in 2007 and we had to order a new one which cost $75.00 plus shipping and handling.

The Spacemaker microwave stopped working (not heating) this month due to the magnetron tube. I complained to the Better Business Bureau and received a call from Ms. C. from GE that they would pay for the service call and parts but that I would have to pay for the labor. The technician came out today for five minutes and said that the tube needed replacing and that the labor would be $100.00. I asked him how long it would take to replace the tube and he said anywhere from 30 - 45 minutes. I consider that a hefty labor charge for less than 1 hour of work. He said that if I paid for parts, visit and labor the total would be approximately $300.00. He said it would be cheaper to buy a new microwave. I would have to agree.

Therefore, I have concluded that not only is GE Appliance making alot of money from their products, but also from their service calls. Their products are not reliable. I will not buy another GE product. GE is also overcharging for visits. Especially appliances that are just a couple of years old. As Ms. C. at GE stated, "we will just have to agree to disagree". I'm having to pay $100.00 for labor when is only taking 30 or 45 min to replace a tube. That is outrageous. The appliance is only 2 years old.

Manufactured March 2004 - 4 year old GE JKP86-27 just stopped heating. It still goes on like it is heating/working but the food comes out cold.

This is a double oven unit with the microwave on top of the in cabinet oven so it is expensive to replace!

One day it was working and the next day it wasn't.... I called Sears to see about getting it serviced and the service department said it would cost as much or more to fix then to buy a new one. It has been used only to heat coffee,tea and/or cook fresh vegetables. This is in a 5 year old kitchen used by 2 people over 65 years old!

I bought an over the stove microwave on Feb 28, 2008 and installed it the middle of April, 2008. Around the third week of June I noticed a smell whenever I used the microwave. The smell got worse with each use and within a couple weeks I was unable to use the microwave. I called for service and they sent someone out within the week.

The technician arrived on July 7th, 2008 and thats when the real problem started. The technician said he would order the parts and they would be shipped to me and he would return the following Monday to put the parts in. However, I had to take the microwave off the wall for him to work on it.

I had not received the parts by Friday, July 11, 2008, I called GE again and was told that I was not on the schedule as they had one of the parts but that the magnetron tube was on backorder with no estimated date of arrival. I stated that this was unacceptable and that if they couldn't fix it they need to replace it. The customer service representative then told me to call the next day as the parts could come in and be shipped and would be here on time. I called on Saturday only to find that all I got was an automated response. The automated response indicated that I was scheduled for service as promised, so we took the microwave off the wall.

The following morning, Monday, July 14, 2008 I received an automated call at approximately 7:45 AM that stated I was the next service call. I waited until 10 AM, then called to find out what the delay was. At that point I was informed that there was no service as the parts were not in and still not estimated date of arrival. She said she would check into it and call me back. I contact another customer service rep at noon and was again told they had no estimated date of arrival for the parts.

She suggested I contact a different division of the customer service, when I demanded that something be done to rectify this problem. When I called the other division, I was told they had an estimated date for the parts to arrive as July 25th. I stated that waiting another two to three weeks with the microwave taking up a large portion of my counter was unacceptable. As this representative was uncooperative and somewhat rude in her responses, I hung up on her and called back to speak to someone else. This representative said she looked it up and that the parts were due in on July 18th. When I questioned the fact that with four different people supposedly looking at the same computer screen there were three different answers, she said that this was what her computer said and that it was the best she could do.

I contacted the store where I bought the microwave, Lowes and explained the problem to them. Since I bought this particular microwave based on their recommendation, I ask if they could help. I was told that there was nothing they could do but they would make a call and see if they could find out any additional information. They called back to tell me there was nothing they could do and that they had gotten the same response I had already received.

At 3 PM I received a call from someone who identified himself as the GE repairman and he informed me that the regular guy had called in sick and so he was doing double the work and he wasnt sure when or if he could get to my place that day. After some discussion with him whining about how it was already 3 PM and he had not even had lunch yet, etc, I ask if he had the parts. He told me they were to be shipped to me and I should have them. When I explained the situation he said he just wanted to let me know he might be late or not get there and that he didnt know what to do about the parts. I finally told him if he did not have the parts, it would be useless for him to come by as he couldnt make the repairs anyway.

On July 24th, 2008 I received a call from A-1 Delivery Service. I was ask to set up an appointment to deliver my microwave. I ask if this was a new or reconditioned microwave and was told it was new. The appointment was set for Tuesday July 29th, 2008. On Monday, July 28th, 2008 A-1 Delivery called again to give me a set timeframe of before noon for the delivery.

On Tuesday I waited until almost 1PM before I called to see if there was a problem as the delivery had not yet arrived. I was told I was the next stop and they arrived shortly thereafter. However, once again there was a problem. The driver/installer informed me that the microwave was the wrong color. I told him to install it anyway as I didnt want to wait any longer. He started telling me that they could have the white one out on Friday morning, that since my other appliances were all white. I stated that I really didnt want to wait any longer, but he said since I had a white one and that I might want to match all the appliances, and it would only be 3 days. When I expressed concern about the fact that I didnt want to waste another day waiting for a delivery, he promised to deliver it before 8 AM. He said that they made their deliveries to the desert early so they could get out of the heat and that his first delivery that day had been in Indio at 6:40 AM. I finally agreed to let them bring a white one on Friday, August 1st, 2008.

On August 1, 2008 I got up early to make sure I was ready for the delivery. However, once again I was disappointed. I called A-1 Delivery at 8 AM to see when they would be here only to be informed that they wouldnt be making the delivery. Once again I had been lied to. When I spoke to Campos at A-1 Delivery he said the only way to order a different unit was if the one they delivered was damaged.

As it was never taken out of the box, I am quite sure it was not damaged. He stated that they did not re-order for a color change. It appears that I was put off once again by GE in an effort to keep me from calling my lawyer. With the effort the delivery guy put into convincing me to wait three days for the white one, I am suspicious about their involvement as well. At this time I still do not have a working microwave, but a box from GE arrived the day after the driver convinced me to wait for the right color. No one has contacted me about any repairs and at this point I am sure there must be so many problems with this unit that I worry I will have more issues even if it gets fixed. After all why would there be such a backlog on parts for a unit that was manufactured in January 2008??

The last conversation I had with anyone was with Campos at A-1 Delivery at approximately 9:30 AM today (August 1, 2008). At that time he said he had sent an email to GE, [after he told me he was going to call them when I spoke to him at 8 AM this morning] and that he would send another.

Since this began I have been lied to, put off and just plain ignored. Why is it such a problem to simply fulfill a warranty promise??

Extra cost of gas to cook with, which created more heat, therefore causing extra use of electricity for cooling unit to maintain a comfortable temperature in my home. Inability to utilize kitchen to fullest extent due to space required on counter for defective unit. Not to mention the stress and frustration I feel in trying to deal with this situation

I bought a GE Model JES1358WL01 Microwave in March, and by June it quit heating. Everything looked like it was working, but food came out as cold as it went in.

Since I did not have the box (like most people, I had already recycled it), and just my luck I had misplaced the receipt, I was only allowed to return it for the exact same model. After seeing other complaints for the same issue, I fear I will be out of luck when this one fails!

GE countertop microwave oven JES1136WK 01 manufactored April 2006 was purchased May 2006 and malfunctioned November 2007. Was cooking in oven when I heard an awful noise and smelled what seemed to be an electrical fire. I rushed to the unit and immediately unplugged it from the wall. I waited several minutes before removing what I was cooking and was amazed to find the interior right wall (behind the keypad) blown out. I used the unit at least once a day every day for 18 months with no problems. I had absolutely no warning that it was not working properly. Had I not been in the room with the oven I can only imagine what might have resulted; however, I was able to unplug the unit. It inconvenienced our family for a short period while shopping for a replacement oven.

My fiance just sold his house (so that we can get one together), which contains a built-in GE Spacemaker XL microwave. When the house was inspected, we were told we needed to replace the surface area bulbs on the bottom of the microwave. Last week we packed up the house because my boyfriend is spending the next seven weeks teaching outside the country. So, I am left to take care of these minor things, and I've replaced the bulbs. But now the lights won't go off.

This is set up with a bright setting, which I assume would have both bulbs on, a night light setting, which I assume would leave one light on, and an off setting. Although the panel on the front of the microwave cycles through the settings, there's no change to the lights--they both stay on. I have to turn off the circuit for them to go off. It seems as though the entire electronic circuitry of these microwaves is messed up big time.

I guess that I'm going to have to go out and buy a brand new microwave and pay to have someone install it since my boyfriend is out of the country. It won't be another GE.

Purchased a JVM1540LM2CS over-the-range microwave from a scratch-and-dent store. Within a week, the vent fan was going on, all by itself, all times of the day and night. Press the button, it stays on. Have to flip the breaker switch. Called GE, nasty lady sez $80 to look at it. Yeah, right, GE.

Unscrewed the top screws, took the vent cover off, there's a screw above the keypad, took that off, and there are instructions tucked in the bottom of the keypad for service people. Obviously, a short in the relay. Clipped the wire, put it back in, well, I can't use the vent fan anymore but it won't matter because I'll never buy GE anymore. Hope to save some of you at least $80.

I was steaming crabs on the stove and put a dish of butter in the microwave to melt it. After several seconds of operation there was a flash and loud explosion. The plastic vent above the door was broken in the explosion and the carousel stopped turning. The carousel has not worked since then. I would like GE to get the word out about the potential problems of running the microwave when steam is rising from the stovetop.

while i was in the hospital my old microwave broke. teenagers NEEDED a microwave to cook. so when i got out i went to sears and saw the ge profile microwave convection stainless steel it had a tiny scratch on the time but still had the warranty but i got a discount.

from the first day it made a vibrating sound but we thought that might be normal. then just this week it started to sound like someone had put aluminum foil in like popcorn and a kind of odor. we have not used it since and now i have been made aware of the recall and want to see what to do.

i am handicapped due to lupus and i am unable to cook for my family. they depend on the microwave and convection combination to get meals.

I purchased a stainless steel GE 30 micro/hood (Model# JVM1870CH) in 2004, for $500 Adult household with very little microwave use other than the occassional warm ups 2-3 times a week. No cooking on a daily basis. Microwave will no longer heat. GE Service call is $99.95 plus any parts and/or labor. It would cost as much as buying a new microwave.

From reading other complaints on this website, it appears GE has a problem. Possible recall in order? Will not purchase another GE product

They sure don't make 'em like they used to! We purchased a stainless steel GE Spacemaker micro/hood (Model# JVM1650) when we updated our kitchen in May 2005.(Our 16-year-old Hotpoint micro/hood worked just fine, but since we were re-doing our kitchen, we decided to go for form over function.)

In April, 2008, our new microwave started to malfunction --shutting down after only a few seconds. We called a technician who removed it and later informed us that the magnatron was defective and that repairing it would cost as much as buying a new microwave. After more than two months of deliberation, we decided to purchase a so-called top-rated Kenmore micro-hood and are hoping it lasts more than a couple of years!

$468.99 for original unit $100 service call $615 replacement

I purchased GE Microwave Model#JES1358WL01 not even a year ago and it has just stopped heating. I mean the microwave pratically looks brand new and has stopped working. They need to build them so that they will last more than a year. No one can afford to buy a microwave every year.

Purchased a GE microwave model number JVM1650SH01 Made in 2/2005 it now does not heat seems alot of these u nits are haveing magnatron issues.

I had a GE Spacesaver microwave installed in my kitchen about 6 year ago. The model number is JVM1842BD001. Soon after installation we had a annoying problem. After pulling out the heated food and closing the door, the light would come on and the microwave start on it own. To stop it, you have to open the door and close it again. That usually works. OK, annoying but I learned to live with it.

just this past month, a different problem. The door handle broke. I searched the web for instructions on how to remove the handle. It is hard to find much. Couldn't GE at least give you detailed instructions on their web site? Any way with much trial and error I figured out how to get to the screws to remove it. I just ordered a replacement handle. Including shipping, this will cost me about $44 dollars.

We bought this house in October and the kitchen comes with a full line of cheap GE appliances. The GE Spacemaker microwave caught fire after a month when there was an arc between the metal interior shelf and the side of the microwave. Luckily we were standing right there and turned the microwave off before it got out of control. It left a nice scorch mark though. I took the shelf out and we kept using it. Then I am guessing the magnitron went bad from what I have read. It would got for two seconds and then shut off and then you would have to reset everything. I was going to see if I could just get it repaired, but after reading all the bad about these microwaves. I don't want to risk it and throw good money after bad. Thanks to all who have written in on all these sites. You have saved us some money.

I plan on going to Lowe's or Home Depot and finding a brand not associated with GE.

GE Profile Built-In Microwave/Convection Oven Model: JEB1095SB002 Two magnetron burnouts in 11 months. We are resale owners of this house. We have lived here just over 1 year. This will be our 2nd microwave repair. This microwave had burn spots all over the metal plate on the back wall of the microwave. And the paint is peeling on the floor of the microwave. We are normal users- reheating food, defrosting meat, occassional microwave popcorn. The house and microwave are only 4 years old! What a lemon.

Interestingly, the magnetron part is under warranty- but the service call is over $200! (We live in Northern NJ). That's $400 out the window in less than a year for a faulty product. It will be cheaper to just buy another brand.

We bought a GE microwave from Walmart 1 1/2 yrs ago. The heating element has gone out and I spent a lot of time on the phone with GE and they told me that I bought a product that I need to take back to the place where I bought it and most places will only accept returns for a couple months. So I said basically all I can do is buy a new microwave and she said yes.

I told her I wasn't going to buy a GE and she said 'we hate to lose you' well, then make products that last more than a year. We've had microwaves that have lasted over 20 years. We are a family of 6 and can't afford to buy a microwave every year.

I can't believe the paint is bubbly and peeling - I feel it is unsafe to use this unit now, unless GE thinks it is ok to eat paint in your food. We have used our previous microwave in the same manner, just normal family use popcorn, soup, reheating small quantiest, drinks for a number of years and only upgraded because of the look. We like the look of this unit (JES1036), but unfornately it is not a quality made product -- we got in Dec. 2007 Cleareance Unopened item from WALMART and it only made it now.

We agree that this will be our last GE purchase. Paint is bubbling and starting to peel off the well area under turntable. Item was purchased slightly over two years ago. I have original receipt; however, mfg. booklet says warranty is one year.

Like many other reviewers, our GE Spacemaker microwave that was purchased a year ago started sparking from the upper left corner near the plastic clip that holds the metal rack. After reading these comments, there doesn't seem much use in trying to contact GE.

The metal rack has rusty burn marks, and the microwave wall is burnt.

GE SpaceSaver JVM1640BJ03 no power. I cooked something then, a while later we noticed no power to the unit. Tested Outlet fine. Reset circuit breaker and tested ok. Unit born on date (inside panel) is January 2006. Doesn't seem right. The funny thing is that I had a countertop microwave that was used for over 25 years that is still operating and being operated by the person I gave it to. This GE SpaceSaver operated for under 2.5 years and it's failed? Bad engineering or poor testing.

I purchased a GE Microwave/Convection Oven JEB1095SB002. Yesterday July 3, 2008 there was a loud bang and the glass in the microwave shattered. There were shards of glass everywhere in the kitchen. Some flew over 10 feet! This is exactly like Gai of North Haven CT (06/19/08)post. I have a call into the repair center as I still have an extended warranty on this unit. In addition the magnetron has gone out on this unit twice.

Ge Spacemaker model JVM166OCB Microwave started crackling and emitting the smell of electricity. Seems to be a common problem all over the web. Add me to the class action list if one starts.

We haven't used it so we may have caught it early enough. Repairs will be in excess of 200.00.

Magnatron tube is out again on our GE Microwave JVM1631WB003

I am afraid to replace this again because of its reliability. It will cost me ^00.00 to replace it - I'm retired and thought GE was reliable. I understand the had Samsung build these under GE name - what a shame! Include me on any suits filed against them.

Have owned a GE microwave for less then 3 years. Stopped working and service call costs $80 and repair man said the board would cost $175 to replace.Apparently there is a problem with these models and there should have been a recall. Filed a complaint with the company but know they are not going to do anything so i'm stuck with a Microwave that looks great but does not work.

GE Advantium 120 Microwave ovens have a defect which affects many models, that causes a thermistor fuse to burn out. This part has a lifespan of about a year. The part costs only $0.14 but the cost to repair is generally $250. From my research on line it appears that this problem runs rampant with both the older and newer models.

Between the cost of the unit and subsequent repairs $1500

Paint is bubbling and starting to peel off the well area under turntable. Item was purchased slightly over two years ago. Do not recommend purchase of Model #JES1136. I have original receipt; however, mfg. booklet says warranty is one year.

Last GE appliance we will purchase.

My GE Spacemaker XL1800 is less than 2 years old and stopped heating...absolutely absurd! For the amount of money spent on this appliance it should not be worthless after a year and a half of use!

Based on info I have seen here, I REFUSE to dump money into the repair for fear it will be never ending! I really wish I had done a search on GE appliances prior to purchasing!! If I had found this site prior to my purchase I would have NEVER bought any GE products! Maybe this post will save another person time and money---AVOID making the mistake of purchasing GE products as it is clear their products are not designed to last!!!!

A few months ago my GE Spacesaver Microwave Oven burned out (2nd time, under warranty). Unit is still like new, gently used. The magnetron had to be replaced again (cost over $150, labor and service call, part under the warranty replaced at no charge). I was very upset and complained LOUDLY to GE. I said I was going to replace the part myself, and ordered and received it.

I was advised by several knowledgeable folks I should not attempt the job, due to dangers involved. I decided to send magnetron back for credit, which I did. I just had the GE serviceman do the job and microwave is again doing just fine. My reason for writing this now is to tell everybody to check closely in the instruction book that came with their microwave and they will find a paragraph that tells them NOT TO OPERATE THE OVEN WITHOUT ANYTHING IN IT for more than a minute or two or the oven may overheat and the magnetron BURN OUT! I think most people don't see this, because it is NOT set out with a clear CAUTION or WARNING heading, and it SHOULD be the first thing listed!

During the years I was working, we often had microwaves go out because people heated popcorn in the oven. The stink remained in the area for a long time. I guess they used the wrong type popcorn, or wrong type of popping container. I think maybe the magnetrons might not be as poorly designed or made as people think. I was in electronics many years, and the unit they shipped to me was very high quality. I know I will be extra careful from now on. I've put a warning both inside and outside on my unit. Thanks for your time.

I installed a built-in GE Profile Microwave/Convection oven in November 2005 (Model JEB1095SB002). A week ago, the exterior glass door shattered. It was not in use; no-one was even home when it happened. GE Customer Service took a week to schedule a call, then actually read the description of the complaint and called the day before the call to ask if I was prepared to pay $475 for a new door plus $160 for labor, and of course it would take an additional week to order the part.

Further, the technician argued it could not POSSIBLY be a mechanical fault because the interior glass would also be shattered. He implied I wasn't telling the whole story. I cancelled the service call, and will NOT be replacing the unit with anything made by or for GE.

The unit cost me around $1,000 2 years ago, and a similar replacement will now be $1500.

I have a 13 month old, lightly used, over the range, GE Spacemaker microwave with exhaust fan. After useing the fan for a short period of time the whole unite went black. No power or digital readouts. Nothing works. I went on the internet and this is not an isolated incident.

To call a repair man to my home before tracing the problem or part down would be around $80. I tore it apart and replace the fuse, however that did not solve the problem. I will never purchase another GE product after reading other consumers complaints about their GE purchased. Thank You

MY MAGNETROM OM75P(10) failed, under warrantee but it cost 75 for the call and 100 for the labor to spend 31 minutes to replace it. If it goes again I will replace it, not with GE the part retails for $59.99 plus 10 for shipping.

If the magnetron has not been upgraded, I will not buy a new one.

My GE microwave spacesaver Oven shuts off in 2 seconds. I am going to pay $75 for the call and more for labor for the magnatron replacement...the 3rd in 8 years. I better insure it,if they will permit it. When is the recall?

Three magnatrons in 8 years is too much for me to take. The costs are high for a warranteed part that lasts only an average of 3 years.

We purchase a GE stainless steel Profile spacesaver microwave for approx. 650.00 less than 2 years later the turn table does not turn and the unit turns off in 2-4 seconds. The sad part about it is that when I called GE, they were very defensive and rude. We will never buy another GE product, ever!!

My G.E. Spacesaver II has gone out three times in four months. The fuse, capacitor, and transformer have been replaced, and now it is not working again. Customer relations claims that the warranty only covers repairs, not replacement....

I bulit a new home in the year of 2005, all new Ge products we bought for the new house. Within the 1rst month we had someone service our Dishwasher, then in year 2 someone had to service our microwave with a $90 services charge. Few months later the microwave broke again (blown fuse), I then again called to have someone service the microwave again, another $90.. Too, make long story short. the microwave has been serviced 5 times for the same thing (blown fuse).

I also, asked the Services Guy, that sometimes when you open the Microwave door the microwave turns on and the plate spins, He says, that is normal. I have owned maybe 2 microwaves my whole lifew and never experienced that with a microwave. Im just waiting for the Microwave to catch on fire. I have called and wrote letters, but no one seems to care. Plus I had to use my vacation time to meet the service guy...

Microwave is 3 yrs. old - bought at Lowe's in Springfield, Mo. and installed in my 91 yr. old mothers kitchen. She was heating a cup of water to make coffee and the microwave made a loud noise and quit working. We expected this to last her a lifetime but it appears it is inferior and GE is aware of this prodcuct breaking down and the astronomical cost of repair. Someone needs to deal with GE and money should be refunded to us who were victims of their fradulant product.

I have a complaint about a GE Profile Microwave-Oven Combo that is made of extremely inferior quality material. The paint inside the microwave is not heat-resistant and it has been peeling and rusting the interior for a long time. The inside of the microwave has been stripped of paint, the inside metal exposed, and it occasionally sparks, which is a huge fire hazard. To make matters worse, GE recently recalled this model because of a faulty electric design. A service rep came to fix the recalled circuit in Dec 07. He dismissed the microwave rust as normal, and said his job was to fix the recall piece only. The turntable plate does not rotate due to the rust, and yet GE prefers to call this normal wear and tear!

I contacted Customer Service again in May 08. This time the service rep said the unit was definitely non-repairable and that it should have been replaced long time ago. He assured us that Customer Service would expedite the process of replacing the unit. No one called back. When I called Customer Service, they could not find my case, then they could not locate the notes by the technician, and finally they wanted to dismiss the case by saying this should be handled by the recall division. The agent did not even want to know the details of the case, and it took several frustrating attempts before he could understand the situation. He informed me that since the unit was old (I didn't know that GE Profile appliances had a life expectancy of only 5 yrs!), they would give me a prorated 40% discount on a new unit, which is their policy for replacing units with normal wear and tear; take it or leave it!

It is sad to see so much arrogance by GE Customer Service about replacing their faulty, defective appliances at no cost, WHEN THEY ARE AT FAULT! One would expect a reputable company such as GE to graciously concede their mistake and make that extra effort to retain existing customers. Such swindling tactics does not befit a reputable company such as GE.

The product involved is a GE Profile Microwave/Convection Oven - model JEB1095BB04. In 2001 we moved into a new house which had all GE Profile appliances already installed. Neither my husband nor I use the microwave that much or that often. It's used mainly to heat up things like coffee.

Within 2 years, the magnatron went out. Turned out GE has a 10 year warranty on the tube but charged $160 for a service call to replace it - which we did. Within 2 years, the tube again needed to be replaced. After many calls to GE and assurances that the problem had been resolved, we purchased a new microwave from them. It was the same model (only one that could fit in the built in cabinet). That was in May of 2006 and in May of 2008 it again broke.

I was furious at them but they would do nothing except set up another service call at my expense. We have spent over $1,000 over and beyond the cost of the initial microwave. What I am not seeing is what a consumer like me (and many others) can do about it. Are there any consumer protection laws to protect us from a giant corporation selling shoddy products and then not being held responsible?

My Kenmore over-the-range microwave is less than 2 years in use. It began making strange sounds at about 1 year, and began sparking from the interior left-hand ceiling a month ago. I investigated, and found that Kenmore microwaves are made my GE or Whirlpool, both of whom have numerous reports of similar problems (some of which have led to house fires, and large recalls of the devices). LG teamed up with GE too... to make microwaves!

Numerous hours on the phone to Sears service deparment, who did every thing BUT service me, including taking my $80 for a repair man to hit the start button and observe the same thing I'd already told them: sparking from the interior ceiling.

I have a GE over the oven microwave. I have had to replace the magnatron four times. Each time the part is replaced, it last for approximately four to six months. Although the part is under warranty, I must pay to have the part installed. In addition, if I have a service man pick up and deliver the microwave there is an additional charge of approximately $150.00. I have contacted GE service department and the only answer I get is the part is under warranty and GE will provide a replacement to the repair facility.

Bought the Stainless Over the Range GE Spacemaker JVM1650SH01 in June of 05, worked fine for the first 2-2 & a half years, then started cutting off for a split second or so when we would try to use it. Then the time, date would have to be reset...we would set the cook time, press start and after 2-10 seconds it would cut off again. Very frustrating, especially knowing that the last microwave we had is 18 years old and still going!

After reading on the consumer reports it looks like we are not the only ones experiencing this problem. We WILL NOT purchase another GE! Looks like since they know the problem is the magnetron, they would be glad to send it FREE of charge to be installed by a local than to inconvenience their customers by waiting too long on their service person!

No physical damage, just mental anguish for purchasing a top dollar, brand name appliance that is a DUD!! We have spend several hours and fuel driving to appliance stores looking for a new microwave, have been on the phone with local servicemen...realizing that the money we paid on the GE is lost money and will have to purchase a new one at upwards of $250-300.

Thank you for your time with this complaint. Continued beeping a F3 warning. We unplugged the unit. We are now forced to purchase a new unit which will cost approximately $400. In the meantime, our kids need to heat up the oven to warm up meals. Not safe or energy efficient.

we bought GE spacemaker stainless steel microwave, have had about 14 months and we were outside my daughter smelled something funny, opened it up and it was burned. it had not been used all day. this is obsurd.... what if we had not been home and it caught our home on fire. something needs to be done..

We are out $450.00 for microwave $30.00 to take to dump and another $500.00 for a new microwave. we called GE and they are not willing to help in any way. model # JVM1750SMISS.

I have a GE Spacemaker Microwave Oven, Model JVM1740DM1WW, since April 25, 2008. All of the sudden, in less than a year, on April 12, 2008 it has stopped working (no heating). On April 14 I called GE Appllianes Customer Care Services at 800-432-2737 to schedule a service technician home visit for April 18. On this day a repair man came to detect a problem, and we needed to wait for a week for a part needed to be replaced. A repair man has told my wife that somebody else should be at home at the time of the next visit in order to take the microwave down to the kitchen table. This part was ordered and delivered in a week, and we have been waiting for another week until April 25, when other two repair men have come.

On April 25, these two men made a lot of mess in the kitchen, could not repair the microwave, and told us that they needed another part to be delivered and replaced. We have been waiting for another week until May 2. On this day, they finally have got some positive result, once again making a lot of mess in the kitchen, behaving very rudely and impolitely. One of repair men was named Simon, he is a Russian speaking person, and my wife speaks Russian, and her English is not so well. She was trying to communicate with Simon in Russian, but he refused to do so, and pretended that he doesn't understand her. I had to take two days off at my own expense in order to help my non-English speaking wife to communicate with the Russian-speaking repair man, Simon. He is very rude and unapproachable. It is very difficult to call and reach a person in charge at GE Customer Relations.

Loss of two working days for waiting repair men from GE Appliances. A lot of mess and dirt in the kitchen, because of using a kitchen table for fixing microwave. Waiting for three weeks for a microwave repair. The repair men did not leave any paper about their work.

microwave appliance i wrote in a complaint and they were going to get in touch with me but they never did. The paint burnt off and they said they would. They sent me a bottle of touch up paint and when i used my microwave more paint came off and it looks terrible.

looks like i left it dirty bur I didn't. Always cleaned it when i used it.

I have a GE Spacemaker, model JVM1650sh01, that started powering off after a second or so whenever I try to cook anything. Once that happens, it asks me to reset the clock. If I try to use it again, the circle continues and my microwave is not functionable.

At this point, their is no physical damage to my unit. However, it is going to cost me a $89 service fee to have someone come out to tell me the magnetron is faulty on my unit (as it is with thousands others that I read on this website). They are also going to charge me for labor, but they won't give me an answer as to what that will be. The consumer relations person at GE (said her name was Adora) could care less about my complaints, said she had no knowledge of any problems, and the product was not under recall.

I advised her of the consumer affairs website and she told me (with sincerity which is scary) that anyone can put anything on a website and they have no knowledge of any problems. The funny thing is, when I told her how I felt the issue was the magnetron, she new exactly what I was talking about and told me the part would be covered, just not the call or labor. What a scam!

handle broke cost more to repair than to purchase new microwave

cannot use microwave

Called service because the interior light bulb had burned out for the second time in eight months. Along with this the microwave would run when the door was closed. Service man said i needed a new printed circuit board, at a high cost. All this for a unit that is 2 years old? This does not speak well for GE!

After just 4 years of use, our microwave stopped working (JVM 1660 CB). GE was to charge $90 to send a repair person. We decided just to buy a new one. Two things we learned. All microwaves are made by Sharp (so our distaste of GE wouldn't matter if we change to Fridigaire or another brand). Microwaves that serve multiple functions (especially over the range one since they serve as a light, vent, as well as mw) are more prone to go out after 4 years.

I have a GE Spacemaker XL that was part of the new house we purchased. 3 years later after we moved in, the handle came off. I looked at it, the handle's only attachment to the door are two tiny platic sticks!

And we just had a new gas cooktop from GE. Guess what, the grate is too high and the flames do not get to the bottom of the pans! It took like 7 minutes to cook some eggs. I will not buy one more GE appliance in my life from now on. I thought GE used to pride themselves as either #1 or #2 in a market. I think they are down on the list not only on their products but their reasonable repair fees. They charge the consumers a lot higher than other brands.

My last microwave lasted me 12 years. Of course it was not a GE. I replaced it with a GE Spacemaker and had it for nearly a year before the thing started to stop working. I can only use for 3 minutes at a time or it shuts down completely for at least 20 minutes. Am I nuts or is it sad that so many people complain of the same thing and nobody can stand up to the plate and admit that this product is faulty. The company needs to stand behind this product one way or the other.

Waste of money, and $80 to be told your microwave doesn't work.

No damage but lots of frustration! I don;t think 8 years is along time for a microwave!

I purchased all new GE appliances when we built our home in July 2005. Since then, our control panel on our refrigerator went out, the control panel on our microwave went out, the broiler on our gas oven went out, and most recently, our microwave quit heating all together. I contacted GE several times and get the same answer ..... the magnetron tube is covered, but parts and labor are not. When I tried to discuss how many other people were having this same problem, they just told me that they would not discuss any other microwave with me. Our microwave is model JVM1650SH02 serial GH900183B. I will NEVER purchase another GE product.

When we repaired our oven, less than a month ago, is cost $144.00 for just labor and service charge (NO PARTS). The purchase of this microwave new was $350.00 and the one we are thinking about replacing it with is the LG that is recommended by Consumer Reports which is $300.00. Wow, that is a lot of microwave in 2 1/2 years.

My husband and I built a new house in 2001 and installed all GE appliances in the kitchen. Today, seven (7) years to the day, our GE Space Saver Microwave Model #JE1860WB 001, Serial #ZZ909207K oven caught fire while cooking microwave popcorn. Luckily we were close by and quickly turned it off, averting a disaster.

We no longer have a microwave oven and will now have to buy another. Besides the cost, we have the inconvenience of having to remove and install another oven and we may have to buy the same make if we can't find another company that makes an oven fitting the same dimensions.

I have a GE Over the range microwave that came with a new home purchase. model # JVM1650SH01 serial # DH 905529 B manufactured 2/2005. The microwave shuts off after a few seconds and I have to reset the time and date. Unit will not run longer than a few seconds. After reading reports here as well as several other websites, I will more than likely replace with other than a GE model rather than waste money on a GE repair.

Considering I have 4 children, who eat lots of leftovers, and other microwavable meals, this has put a severe crimp in our cooking regimine until we can get a new microwave. Most importantly, considering it may be a fire hazard, I am only glad I found this out from your web site, as I have been out of town and my wife continued to keep trying to run it, to get food cooked. Back to Mac and Cheese on the stove, to save up enough money to buy a new microwave from someone other than GE, so we can start cooking again.....

Our GE microwave oven (model JE1860WH, Serial #AH900253U) failed shortly after one year. It has burn marks on the inside. GE said they cannot help us as the warranty had expired. We contended the equipment was faulty, but GE said they had no indication of that.

Possible fire hazard. Equipment failure.

Purchased a 'great looking' GE Microwave Spacemaker during a remodel in Dec of 05 for a little over $300.00. It looked and worked great for about 13 months. We then began experiencing cooking failures. It would run for a few seconds, sometimes longer, than fail. We battled this huge frustration for several months (the rest of 2007) than began using an old 'cheap' counter top microwave. My wife suggested it was time to fix, replace, or do something. I agreed finally.

I scheduled an appointment with GE online agreeing to a ridiculous $84.95 service call. The GE repairman arrived not so promptly. I must state he was very polite and he apologized for our long wait. He said he was very busy with calls. He powered the microwave on while I was explaining the problem to him and within FOUR SECONDS he told me what was wrong. He said, It is the Magnetron, it's leaking. I said, The what?. He pointed it out to me and said the Magnetron is the heating element and that it was leaking and interfering with the circuitry causing the failure. Long story summed up. A quick trip to his service van and back he handed me an estimate for $254.90. That would include the service call of course. He did say the part is still covered but not the labor. He said it would take about 30 minutes if I wanted it repaired. But, the labor would only be guaranteed for 30 days. $255.00 for a repair guaranteed for 30 days? What a scam! What a travesty to the long ago and once held GE excellence in product and service. I took the $84.95 loss for a bad / good learning experience.

Economically, were out the expense of the $84.95 diagnosis that GE should have been able to share with me over the phone or at their site. Especially since they have so many problems with that part. And now we have to purchase, uninstall, reinstall a new microwave. Doing it myself, probably another 4 to 6 hundred dollars. We will NEVER purchase another GE appliance nor refer their product.

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I had the under cabinet put in with help from installers. I have had my son check the height from stove to bottom of microwave, and it is within the guildelines, and still the lower piece of the door has broken in half. It has melted and pulled away from glass door, and I am afraid the handle will break off soon. I now look at the junk. As soon as it blows up, I will have the money I need to buy something better that a GE product.

Broken door trim so far, but everyday it looks like it will explode; or I will put something in it, but the handle will brake. I will then need to break the door to open it.

We had it installed over the oven as part of kitchen remodel 3 years ago. It's dead already. Lights go on, turntable turns, but no heat. After researching and reading these complaints, I'm inclined to cut my losses and buy new. NEVER AGAIN, GE! NEVER AGAIN!

Our GE Spacemaker Microwave (Model JVM1660CH01 Ser SG900012B, made Sept 2004) had magnetron fail for 2nd time since new in our home purchased in Dec. 2004. Last repair cost $161 for service and labor (part was free!). Calls to GE Customer Service resulted in their sending me a $50 credit good for a year--but only as a rebate after I purchased any GE item. They've taken no action as to the need for me to again have part replaced (presumably again for est $175 service and labor!).

Having considerable electronics background myself, I sent to wwwRepairClinic.com. Part was in stock, and should arrive here today: total cost of $127.97 including 3-day shipping charge. I am going to replace the magnetron parts myself, and will write again whether repair was successful. We wanted to let everyone know about this source for reasonably priced authentic factory repair parts, and they treat you very nicely, too. Thanks for printing this for others to read.

GE microwave, Model RVM1435WK. My husband was microwaving soup, when he came down the hall he noticed an acid electrical smell, he turn the corner and saw smoke and fire. The microwave was on fire! We had not been in our home a year. The house is 7 yrs old. The microwave was bought by the Gen.Contractor, it was new. I have started a daycare in my home. It so happen that this occurred on a Saturday, so this quite possibly could have been worst. We have an old reliable microwave in the garage that we had to pull out thanks to GE.

Service call just to tell us, it caught on fire, with the service man asking the What were you doing when this occurred? Eh, microwaving food? Along with terminal consumption of time trying to get this taken care of, Who bought the mw? Was it in the house? Did the contractor have a warranty? Do you have the papers for it, Does he? We will call you back...Oops we forgot to call, but now that you are on the line how can we help you? Then a letter thanking me for being a loyal customer. Ha! It still is not resolved, hey but there is always tomorrow!

I purchased a spacesaver microwave, modelJVM165OSH02 about 2 years ago. Microwave stops heating after two to three second then shuts off. I contacted GE on multiple levels ranging from customer service rep. to GE consumer affairs. I informed them of the problem with my microwave, In addition I gave them a list of consumers with the same microwave and microwave problem. All levels instructed me to have one of their technicians, at a trip charge of $69.95, to come to my home and evaluate the problem. After complaining that I should not be responsible for trip charge, labor and parts due to an obvious manufacture defect, I was informed that all charges would be waved if problem diagnosed as a manufacture defect.

Technician arrived to my home expecting trip charge. I explained to him the condition of the waiver and technician said that he received no such instructions on paperwork and therefore could not authorize waiver. I had a detailed list of other owners of same microwave complaining of same issue. GE has also issued a public notice regarding this same issue related to 1600 series microwaves, yet as many of my peers in the same dilemma GE is not recalling the item nor are they honoring labor costs. I also asked if I could have the microwave repaired by repairman of choice and still receive parts under warranty but I was told no, that they had to contact and schedule their own technician for service.

GE has a public notice regarding 1600 series microwaves acknowledging defect and hazard, however they have not, as of date, recalled this model.

I had a GE Spacemaker with outside vent installed in our new home October 2005. Model # jvm1650SH01 serial # AH 908814b .(COST of $600+) Manufactured in January 2005. A few months ago, December 2007, the clock started flickering when I'd put in items, it would work fine on large items. Then in January 2008, the unit would turn off completely if used on high; after it shut down I would reset time and date and it would work for a while. Then after about a week it would only heat items on medium heat.

On February 9th 2008, when using it to defrost hamburger, the microwave made a popping sound and smoke was coming from the unit. After shutting it down and clearing the smoke from the kitchen I noticed a burn place in the inside back on the right side of the microwave, which looks like an high power scorch mark that had burned from the inside of the wall on the left, this burn mark is about three inches long. We called GE and were told there is no recall on our model, and we'd have to have it serviced. I also looked on the net to see if other people were having problems with this Model, and I see that I am not alone. I am a Fire Chief and I must say there is a serious problem with this microwave. This Microware is a possible hazard to personal safety and lives, and I can't figure out how GE will not admit that they have a serious problem with this Model, I guess we will have to wait until a few people Die or are seriously injured from the problems occurring with this Microwave. I would suggest any consumer that is currently having problems with this GE SPACEMAKER MICROWAVE, contact Consumeraffairs.com and lodge a complaint. I will send a photo of the damage to the microwave to anyone requesting it; our microwave appliance is no longer operational.

$600 unit must be replaced.

In August of 2006 I purchased a GE Spacemaker 2.0 Microwave oven Model #JVM2070SK02, Mfg. in Malaysia, from Sears. The machine started to shut off during the cooking cycle. Reading the instruction book, it says disconnect oven and then replug back into power. This seemed to work for a while, then the cycles got shorter and shorter until it stopped working. I called the repair man, and he said the cost of repair would be $1,200--more then the cost of a new machine. How can GE market this junk? This junk should be recalled like many other items from the Far East. I want my money back! It's just another way to sell their warranty program. What a ripe off. Thanks for nothing!

A loss of at least $500 to replace or $1,200 to repair.

Microwave GE model JVM1443WK02( 15 mo. working and more $250). Problem was cracking of the plastic front door and handle (2 huge cracks and some mini cracks).

Our 1st GE Profile Spacemaker Microwave worked well for quite a few years, only problem was cracking of the plastic front door and handle. Replacement parts cracked in a similar way within a year of installation. Thirteen months ago we replaced the older unit with a model in Stainless; it worked well during the one-year warranty period. Now it is shutting itself down at random during cooking. We have to switch the breaker off and on to reboot it, then it works normally for a time or two before quitting again. It is very likely that the cost of a service call, then repair to the electronics, will exceed the price of a new microwave.

Even if the problem is with the magnetron which is covered for parts for 5 years, the combined cost of a diagnostics visit and the magnetron repair labor (not covered) will be more than buying a new one. The moral: If you like the GE Spacemaker, fine, but be willing to pay up front for an extended warranty policy (and read the fine print to make sure that it really protects you). Or be prepared to buy a new one everyone year or two.

No damage just a partly functional appliance which is a big nuisance, and the prospect of having to buy a new microwave every year of two. I should only have to budget maybe $80/year to have a nice microwave, with the GE Profile it could be as high as $500/year.

I purchased a GE Spacemaker Mod. JVM1653SH02 in July of 2005. A few months ago the clock started flickering when I'd put in small items, such as a cup of water. It would work fine on large items. Now if I try to make popcorn the unit turns off completely; I need to reset time and date. It will only heat large items. My sister in-law had the same model, just older. She had hers fixed for free because she said there was a recall on her model. We called GE and were told there is no recall on our model, and we'd have to have it serviced. I'm going to try to have the sensor changed even though I'm not sure if this will fix the problem. I just hate to have to go through the headache of installing a new microwave, especially since this one is only 2 1/2 years old. What I don't understand, is if a company like GE knows there is a problem why wouldn't they fix it on their new models, because like many of you, I'll probably never buy a GE again.

I'm going to have to pay to have this one repaired. Or I'll have to go buy a new one.

I have the SpacemakerXL Microwave Oven. It has been just over 2 years now and without any warning, the microwave stopped heating today. I am told that it is the magnetron tube that has failed and needs to be replaced.

GE told me that the part was under warranty from the 2nd through the 10th year from the date of original purchase. They said they would provide replacement of the magnetron tube free because of a manufacturing defects. I would pay $79.99 for the service trip and between $100-150 in labor charges for a 10-15 minutes job.

I called around and found a local repair shop that would replace the tube for $85. I called GE and told them I only wanted them to send me the tube that was under warranty. They said they could not send me the tube and that it was only under warranty if they replaced it.