Frigidaire Washers, Dryers

I bought a washer four years ago. A year and a half ago, one of the two bolts that hold the tub to the main shaft broke. Now, the one-way bearing below the gearbox broke too. I cannot find where to buy this bearing. According to Frigidaire (Electrolux), I have to buy the bearing and the gearbox, which will cost more than a new washer.

When we first purchased our house 6 years ago we purchased a Frigidaire side by side. Four months after we purchased it, the compressor went. They did fix it right away. 7 months ago we purchased a washer and dryer. Within 2 months of purchasing the washer, the door sensor broke; then 4 months later the shock went. When the repair man left, he said he would order the part which typically takes 2 days. We have now gone 3 weeks without a washer and now find out it will be another week before the part even gets to the manufacturer.

Frigidaire will not replace the washer; in fact, they informed me that they never replace items no matter how many times they break. They have no regard for the customer and don't seem to have any kind of resolution with items that are continually breaking. Never will I ever purchase another Frigidaire product and have passed that on to everyone I know. I have socks that last longer than these products; of course I can't wash any of them because my washer is a piece of **. If they had an office in the area, I would dump it on their front door. On another note, the casing on our oven broke and the whole touch pad needs to be replaced (another Frigidaire product).

I bought a Frigidaire Front Loader Washer in 2005. Since then, there has been excessive mold in the gasket of the washer despite constant cleaning and the use of products that clean washer mold (Smelly Washer). Our towels smell like mildew and mold and many have been discarded. I contacted Electrolux, a couple of years ago about this issue and they gave me cleaning instructions for getting rid of mold. These remedies are only temporary and the mold continues. I spend more time cleaning my washer than actually washing clothes in it. At this point, I would like to purchase a different washer but really don't have the funds for this and am angry this is my only remedy.

I contacted Electrolux again, last week about this issue. A representative of Electrolux sent me an email where she apologized for these issues but that their responsibility as a manufacturer has ended (and that surely I could understand this). Well, I don't understand this and based on the research, I've done on the internet on these defective washers, this is a major issue for many people.

In addition to the sale of a defective and unsafe product, Electrolux is responsible for causing health and environmental risks with this product. Mold causes serious health issues including allergic reactions, respiratory problems and other maladies. I would like to file a formal complaint against Electrolux as well as proceed with other legal actions. I'm an attorney (non-practicing) and feel this is a major injustice that needs to be addressed by the Consumer Affairs division. Thank you.

I had a dryer fire, not a lint fire, on the Frigidaire gallery front load heavy duty supreme model. The fire was inside the drum. It destroyed every room of my house with smoke damage. I also had severe water damage from the fireman putting it out. I always make sure lint exhaust hose is clean and replaced every year. This was done less than two months when we had the fire. Every room, from floor to ceiling, had to be done over. It puts my family at a great loss. Never buy a Frigidaire front loading dryer for they are not safe.

I bought a brand new front loading Frigidaire affinity washer and dryer from HH Gregg. After 1 month, I begin to have multiple issues with these appliances. I have had mold, mildew on the rubber liner. I have had the door and hinge totally replaced. I also have had at least 3 door tabs replaced on the washer. And I not only have the 3 year replacement plan, but I use all HE detergents and softeners as well as use the tabs they sold me to keep it clean and fresh. But none of it works. I've also had to have the trap worked on twice. It leaks occasionally and rips holes in our clothes and also the spin cycle ** up constantly. Most of the initial repairs were covered by the replacement plan, but my ripped and ruined clothes were not. I would give anything to just have my Whirlpool set back that I had for over 10 years and not one service call.

My husband bought this washing machine (and matching dryer) as a surprise for me to replace my 15-year old top-loading machine. He bought it at H&H Gregg. The machine began to have problems after one month. It started with the drum not spinning. After fighting with H&H, they covered the $300 plus the repair fee. Since then we have replaced the door latch twice. No warranty coverage. We just replaced the draining pump for $320. No warranty coverage. We were told the hinge on the door will need to be replaced soon. The door must be left open between washings to prevent nasty things from happening. I'm about to throw in the towel and buy an inexpensive top loader15 years and not one service call.

My Frigidaire front load washer and dryer, bought in July of 2008, started putting holes in my clothing about a year after we purchased them. Anything that is made of cotton is especially vulnerable. No, I do not use bleach, I do not wash my cottons with zippers or bras, and I do not over load my machine. It will occur with big loads or small loads. I also use high end detergent. It is not a particular brand of clothing, Gap, Target, Wal-Mart, Macy's, Banana Republic, and even Talbots, have suffered at the hands of my machine. At first I thought it was my washer. I washed a load of brand new cotton shirts, 6 of them, on the delicate cycle, and one appeared with two holes.

I then started putting all my soft cottons in a laundry bag, and hang drying them. What a pain! The holes were less, but still present in the clothes that did not go in the laundry bag. Recently I washed some t-shirts in the laundry bag, and took them out, and dried them in the dryer, and they are full of small holes. Front, back, arm, there is no rhyme or reason where the holes appear. Recently, my husbands gym shorts, made of very strong fabric, had a bite taken out of them by my dryer. The cherry on top is that the washer always smells like mold, because the water never fully drains out. I want my old top loader, and my cheap reliable dryer back! I contacted Frigidaire and Lowe's, and they said that they have never heard of this problem, and that most likely, the drum needs to be replaced.

It was and still continues to be the worst experience of my life. I was recovering from surgery to repair a shattered leg that happened on March 18th. My old dryer had burnt up after having it repaired multiple times. I decided to just get a new one. On April 14th, I had a new one installed. On June 26th, while my daughter was changing after work, she put the load of clothes in the dryer that I had started before leaving to go to physical therapy. Twenty minutes after arriving, I was alerted to a fire at my apartment by my hysterical daughter.

After the insurance company took the dryer and investigated the cause, it turns out it was a faulty dryer. The insurance company and I are suing them due to the fact that they denied culpability in the fire, as well as they will not cover the insurance claims. I however feel that due to putting me in a recovery stage after surgery and my five daughters through the terrible ordeal that came in the months following the fire, they owe my children and me restitution for our time consuming ordeal that their faulty equipment has caused.

My sister bought a Frigidaire from Best Buy in Lexington, KY. The dryer worked for six months. She called Best Buy and they said that it was Electrox's problem. A repairman was sent out three times to replace the circuit board. Each time the board was replaced, it burned out again. The repairman said that it was the electric current in the house. An electrician came out and said that the current was fine. By that time, the warranty has run out and Frigidaire's no service said that the case was closed.

If you go online, you will find many of the same complaints. I must apologize for my sister who is a widow. We are mountain people and we are stubborn, proud and fatalistic. We often cut off our nose to spite our face. I believe my sister feels that she has been cheated once and she will do without a dryer, which she has for three years.

This absolutely drives me out of my mind that this could happen. She has called BBB and I believe the State Attorney. Isn't this dryer a lemon? How can these companies get away with putting out a shoddy product and not standing behind their product. Please help before I go completely bonkers. My sister has been without a dryer for three years.

The washer dryer combo has a recall on it. It malfunctioned and exploded on my hardwood floors. I am seeking for reimbursement but their representative ignored my claim for reimbursement. I am seeking for reimbursement to pay for the floor repairs but Frigidaire ignored my request for 4months now. I was working with Laurie ** of Electrolux 980-236-2528 at 1310- Fanning Bridge road. Fletcher, N.C. 28732 and she has totally dismissed my claim with no response no nothing for 4months and I have proof of this. I paid out of my pocket now and I need to be reimbursed per the warranty liability claim made. I can't seem to get anyone on the line anymore to report her and the handling of my claim. Now I just want my money back that I paid for floors to be repaired.

As per our conversation, I advised you we had previously faxed over this information to the fax number we were provided by an employee at Frigidaire and due to not hearing back from anyone regarding this claim we submitted is what made me follow up again a 3rd time. As we called Frigidaire back they had advised me that they received my fax (I have a copy of the fax sent and a copy of the confirmation pages as I sent the fax more than once and also sent paperwork. By mail- if needed to verify my claim exists) and that someone would be contacting us shortly regarding the damage portion of my claim and no one ever did.

Also if you are in need of additional confirmation please contact Dependable Care Service. They are one of your service providers in my area that we had come out to assess the damage to our washer dryer combo machine and he noticed the damage the machine had caused to our wood flooring. I then spoke with and you advised me you never received anything in your office and that you probably wouldn't as you don't have fax service. I then called you again and left a message and you returned my call and left a voice message advising me to fax you the necessary documentation which I have enclosed. Please, can you review my paperwork submitted and advise me at your earliest convenience as to what is my next steps with regards to having my condo repaired. Our Washer Dryer Combo/ Laundry Center with Model # FEX83FS4 OR XE03705379.

We purchased a Frigidaire Affinity front loader in 2008. I have had a gradual build-up of mildew on the rubber gasket or boot between the door and the washer, despite drying it out after every wash and keeping the door open. It also has a mildew smell. The rubber gasket has disintegrated in places at this point. I called the store where we bought it. I was told that I could replace the boot, but the mold was user-error by not drying out the boot properly after every wash. I have friends and relatives with other front loaders that have never had a problem with mold. I would not buy this product again.

The "door open" alarm keeps scrolling across the LED screen and the dryer will not start. I have been without a functioning dryer for four weeks now. A factory authorized technician has been unable to fix the "open door" alarm after three visits. Another repair company, setup by the retailer, came on 14 Oct 11. He is going to replace a part already replaced by the previous company. We are just going around in circles. This situation is forcing us to use the local laundry mat on a weekly basis which is not only damaging to our clothes, it is also taking our time out of the weekend to complete this chore.

In March 2007, we purchased a Frigidaire washer and dryer with the extended service contract. After several months of use, we started noticing rips and tears in numerous things that we washed and dried in those machines. We have had a repair technician here, regarding this, over 10 times since our purchase. And I repeatedly showed the technician the clothing and linens that were being destroyed.

I finally called Frigidaire, and they said it was the warranty company's responsibility, not theirs. They also said that I should turn the loss of clothing and linens to our insurance company.

I feel that Frigidaire should be responsible for the thousands of dollars in destroyed clothing and linens that was due to their faulty machines. Please help.

My landlord purchased a front load washer and dryer stackable in July 2009. After a while, black mold began to build on the rubber. Cleaning and drying it did not help. Now, after only a year and a half, the control panel is broke. Of course, the warranty has ran out. I wish I would have looked at these reviews so I could have warned my landlord. Do not buy this product! I only gave it one star because I had to; otherwise, my comment would not be submitted.

I purchased a Frigidaire front loading washing machine in 2008. Two weeks ago, I found my laminate flooring covered in water. I hadn't used the washing machine in a couple of days, but it seems that the system that opens and closes the water valves had gone on hiatus! The door was closed when I went to bed and when I got up in the morning, it was wide open. My guess is that it continued to fill with water until the weight opened the door, creating a flood and continued to run all night.

I have left the machine plugged in but the water turned off. The machine seems to start and stop on its own and the door is always in lock down mode. Through all this, I have had to move out of my house as all my flooring needs to be removed and replaced. Also, the ceiling in the garage below needed to be replaced, repainted, etc. As of now, my insurance company is looking into going after Frigidaire for repair costs!

Approximately 6 to 7 years ago, we bought washer, dryer, fridge stove, and dishwasher. They are all Fridgidaire products. The dryer is the worst. Well, I called a repairman for the dryer as it was destroying all our clothes. We have a family of 4. And at that time, my niece was living here too. We put in bras, cami tops, the baby's blanket sleepers and onesies, my husband and daughter's t-shirts, my shirts, towels and wash rags. They were being destroyed. The repairman said we'd have to use dryer bags. But I recently found out the tumbler is off on dryer. It destroyed approximately 6000 dollars worth of clothes. I found out the movers must have dropped it and my fridge, as they have great, big indentations in them. I don't like to complain, but my husband and I paid full price for all these appliances.

I bought my Frigidaire Affinity front-load washer about 1-1/2 years ago. After just six loads of laundry, it broke! The store was going to send a repairman, but they did not want to replace the unit even though it was within a couple of days from receiving it. The washer will just quit during one of the cycles and go on pause mode. If you "unpause" it, it starts again and within five minutes, it's back on pause. We had to threaten the store with picketing and news coverage unless it was replaced. Within one day I had a new one. Now that the warranty is out, it does it again - a different washer but same problem.

In February 2009, we had a frigidaire GLD4355RFS heater element stick on, melting much of the plastic in the washer. At that time, Electrolux offered us a 60% rebate on a replacement washer.

We purchased the same model and guess what happened last night? It got hot enough to melt two 1/4 inch thick, acrylic cutting boards, the lower spray arm, and something, I'm not even sure what it was, maybe tongs; it was unrecognizable! Stay way from this junk.

I own a Frigidaire Affinity front loading washer. On 2 separate occasions, I have had garments destroyed at some point during the cycles. They appear to have been rubbed in some way to wear holes in the garment. Why is this happening? How can I prevent it in the future? I am hoping that someone will respond.

The Frigidaire Stackable washing machine I purchased at Lowe's in St. Louis, Missouri, consistently tear holes in my white t-shirts. Why does it do that? Any suggestions on how to stop it? I would never recommend the machine to anyone.

I purchased a Frigidaire Front Load Washer for $799.95 on October 23, 2010. Within less than one month, I had to have a belt replaced. Now, less than ten months after the purchase, the entire electronic panel needs to be replaced which will take more than a week. The unit is still under warranty but in two months, it will go off the warranty and then I am stuck with a piece of junk that already needed two big repairs when new.

I contacted Frigidaire and told them that I wanted a replacement for this obvious lemon but they offered to sell a costly extended service contract. I will never buy another Frigidaire product.

We bought a Frigidaire set from AArons on May 3rd ish 2011 .The day they delivered the units the dryer caught fire in the drum .I freaked out and called them should have insisted they replace.They said it was just a freak thing relax.So I kept it Last night 7-17-11 The thing went nuts again.My mom walked in the house smelt smoke and went for the laundry room she saw smoke billowing out of the dryer and turned it off.She woke me up and told me.I have called the store Frigidaire and contacted the BBB this thing is a death trap.6 people could have been seriously injured or died last night.. Model # GLEQ2152ES1 Serial # XD01244685 Make them recall these things . My washer smells like someone died in it as well it's just the most foul smell .I am replacing these things asap......

I purchased a Frigidaire stackable front load washer LAFW8000LW and dryer LAQE8000. After 2 washes, the drip pan under the washer had 1-inch high water in it. I purchased it at Lowes Indian Harbour, Florida. The salesperson and the store manager were so rude when I told them what happened. I want to return it if this is what happens after 2 washes. The manager told me that after 7 days, they have to send the repairman out. I told him I only had the washer for 4 days. I don't know why I got these. I don't like Frigidaire or GE products. By the way, by Murphy's Law, last night, my Frigidaire dishwasher stopped working, after 2 years. I will probably go with a Bosch or LG. I have a Bosch at my other house for 6 years with no trouble. Also, I had horrible trouble with Whirlpool front load washers. I had 2 that stopped working after 3 months.

I purchased a Frigidaire Affinity front loader washing machine in 2008, Model#ATF8000. The entire rubber gasket is full of molds. I have tried running all kinds of HE washing machine cleaners through the machine but to no avail. I've also, after each use, dried the gasket and have left the door open to let air get at it but also, to no avail.

I am completely sorry that I ever purchased this product. I feel at this point that I have no choice but to get rid of a very expensive appliance and was forced to buy something different, of which I really can't afford to do so at this time.

I bought a Frigidaire washing machine and I have it for about a year. Now, it is a piece of junk since it quit working. When they fix it, it will work only for about two weeks, then quit again. I had it worked on for about ten times. I just got it back from the repair shop two weeks ago and it quit working again. They put a new mother board in it--new values chip board--but they don't want to replace it or give me my money back. They just keep replacing parts and it still doesn't work. Now, I am currently waiting for the repairman.

I have purchased a Frigidaire stackable washer dryer about 4 years ago. I spent hard working money on this product and I had problems from the get go. I had a warranty during the warranty. I called several times for them to come repair it. They kept giving me numbers of outside service places that never showed up, and when they did show up, I needed to pay them since they claimed this is not under warranty. And that's not under warranty, I only had aggravation with this product. I did not renew my warranty since I felt I was wasting money. They didn't do anything for me last time, and few weeks ago, when I called them that I want to make another warranty, my machine is dying, always having problems with it, they told me I needed to get someone to give me a price of what's the condition of it. That guy wants another $150 to come down. I know the condition. I received a lemon from the beginning. It's an awful machine and I've always had problems with it.

Now I'm a mom of 4 kids, my daughter is sick and she needs urgent surgery. I don't have time for this. I don't have time to play around. I have 2 babies under the age of two. I'm leaving out of town for 4 weeks since my daughter was diagnosed with a severe disease. I have a sitter that's coming in to take care of them. They can't be without a washer dryer, I don't need to tell you how much laundry I have when you got two babies. Please, be so kind and do something for me so I can get a new washer dryer. I had a technician here yesterday. I was told it will cost me $400 to fix. I am out of work since I need to assist my daughter that's ill so I cant afford a new washer dryer. Please be so kind and do something for me. Thank you in advance. I've been having problems with this stackable washer dryer for years now.

We purchased this brand new Frigidaire Affinity front-load washing machine on November 28, 2010. After three weeks of use, the drain hose and strut broke-- leaking water all over my floor. We contacted the local authorized repairman, and repairs were made. We were without our washing machine for two weeks while we waited for parts. Once repaired, we did two loads of laundry, only to find water all over the floor again.

We called Frigidaire, who had given us a complete runaround. They refused to replace the appliance. Rita did state that Frigidaire will reimburse us for the money we have spent at the Laundromat, but we still have to wait another week for new parts. So, we are still inconvenienced. It's obvious that this product is defective. Frigidaire doesn't stand behind their product, or have any respect for their customers.

I purchased a Frigidaire washer/dryer set 5 years ago and a 5-year extended warranty. I have had several problems with both appliances that began soon after the purchase. I spent close to $2,000 expecting the appliances to last for quite a while without any problems. Now the warranty just expired and the dryer is not working again. The last time we had a problem, we were told we could buy another extended warranty, which is a at a ridiculous cost.

So now after 5 years of continuous repairs, I still continue to have problems and no help other than spend more money on appliances to repair them or spend more money to buy a new washer/dryer. The control panel has been replaced once, while under warranty and now I assume it is the same problem again.

I purchased a Frigidaire Washer/dryer set five years ago and the five-year extended warranty. I have had several problems with both appliances that began soon after the purchase. I spent close to $2,000 expecting the appliances to last for quite a while without any problems. Now the warranty just expired and the dryer is not working again.

The last time we had a problem we were told we could buy another extended warranty, which is at a ridiculous cost. So now after five years of continuous repairs, I still continue to have problems and no help other than spend more money on appliances to repair them or spend more money to buy a new washer/dryer. The control panel has been replaced once while under warranty and now I assume it is the same problem again.

I purchased a new washer and dryer (Affinity Series) on 2/20/10. The day they were delivered, there was a problem with the dryer door not closing properly. Now, 9 months later and 5 warranty service calls later, the problem still exists. All serviceable parts to do with the problem have been replaced twice. After speaking with Frigidaire, they still refuse to acknowledge that this is a problem. They just keep sending repair men out. They keep replacing the same parts over and over. and the problem still exists. What happens when the warranty runs out? Frigidaire never again!

My dryer is 3 years old. It lights up and beeps at will even after I hit the cancel button. I never know when this is going to happen so I shut the power off in my circuit breaker box.

I bought a front load washer/dryer set from Frigidaire. I can't even begin to count the number of clothes with any type of strap that have been ruined by getting all twisted up and eventually ripping off. Anything from bras, underwear, tank-tops, strings on sweat pants or jackets. I called Frigidaire and a service man came out. I even saved several items of ruined clothing and showed him. He said that he couldn't find a problem. He felt that I was 'overloading the dryer'. I told him that it happens whether it is a small load or a full load, if it has straps, then it's ruined.

He said the only way to correct the problem is a garmet bag, which tends to just ball things up and they come out all wrinkled up. So every single wash I have to go through all my daughter's laundry to pull out anything that may have a strap and be very careful with them. Solution, I don't think so for the money I spent!

Three years ago, I bought a front load washer and the dryer in Costa Rica where I live. I loved the design and how easy it is to use both appliances. Suddenly, a month ago, the dryer stopped working. The technician charged us almost US$ 250 to replace the main card and I was amazed that replacing a card could cost almost a third part of what I paid for it. This week was the washer, so I call again for technical support and this time I'm totally amazed. Turns out that I have to replace both cards of my washer for a total amount of almost $700, same of what I paid for it.

I cant believe that after only 3 years both appliances stopped working almost at the same time and for the same reason: damaged card. I had a GE washer for almost 7 years and never ever had any trouble with it. The only reason I decided to sell it was because I need and washer and a dryer that could be place one in top of the other. Now, I regret it! The technician said it is very common in Frigidaire front load washer and dryer. So, I believe you should really make an effort to provide better products, unless their business is selling parts. I'm so disappointed with the brand that I will not ever buy it or recommend it to anyone. I wish I could just send them the tons of dirty laundry, so you can help me with it.

Dryer Model # LE 02152EE1 Serial# YD83503978, this model Dryer is eating up my clothing and now parts from the inside of the dryer are coming out into the dryer drum, not only is it shredding the laundry but also leaving nasty grease stains all over the clothing. I have 4 children, 2 adults in the house, can you imagine the hassle? Not to mention, I just bought all new winter clothing for them. Monika from Frigidaire basically told me I am responsible for this myself! I need help! This uncalled for, purchasing over $1200.00 in washer and dryer and then I got to pay for this myself?

We purchased a Frigidaire Affinity washer and dryer set in March 2006 thinking we were getting a good product. We were sadly mistaken. From day one we have had problems with the lint trap in the dryer eating our clothes. Anything with a strap gets hooked on the trap and then the garment spins around until the strap breaks or the garment rips. I've even had cases where it tangled up other items and damaged those. I have resorted to hanging my tank tops and other similar items to air dry because even the delicate item dryer bags get caught. Why they wouldn't put the lint trap down farther like a normal dryer is beyond me, but I won't be purchasing another dryer without looking at the lint trap location ever again. I've lost hundreds of dollars worth of clothes over the years which is ridiculous if you ask me.

As far as the washer goes, I thought we were doing OK at first but after eight months we got an error code and had to call for service. The pump had gone out and needed to be replaced. We didn't worry too much since it was covered under the warranty, but we should have taken the hint and looked at the extended warranty they sent us when the time came. Less than a month after our warranty went out another error code came up and the door on the washer locked. We couldn't even get it to open, even after we unplugged it for a while. We ended up spending $360 to replace the control board and got nothing from Frigidaire but "Sorry, your warranty is up." in response to our calls. In the last couple of years we've noticed a moldy, disgusting smell coming through in our clothes, even after they were washed, and the washer smells horrible if it's been sitting closed and unused for any period of time.

To top it off, the boot warped and an error code popped up earlier this week so we are without a washer again. We thought we could replace the boot and it would resolve the issue so we spent $135 for the part and installed it but the error code is still there. After researching it further we found that the code is actually a drain pump relay error on the control board or it could be that a wire is off of the pump. The solution? Fix the wire or replace the control board. Another $360 (assuming the cost hasn't gone up) on top of the $135 we've already spent for this current repair, add to that the $360 we spent the last time this happened and we could have purchased a different washer from a more reliable company. I will never purchase from Frigidaire again and can't believe that there hasn't been a lawsuit filed against this company yet. They are obviously selling a bad product and not doing anything about fixing problems that they know are there, costing consumers thousands of dollars. If I could go back in time I'd keep my 20 year old top loader. It worked fine, we just thought that it would be nice to upgrade since we had just started a family. Never thought we would have found ourselves downgrading instead.

The front dispenser panel has yellowed and that is the least of my concerns. The rubber shield inside the door has mold and mildew in it despite my attempts to keep it clean and dry. The mildew seems to have penetrated the rubber. The machine has been in operation for about a year. I have allergies to mold and mildew and have had asthma attacks after using and cleaning the washer.

My parents purchased a Frigidaire front load washer June 2010. It was delivered to me in Marietta Ga on June 6, 2010. November 3, 2010, the washer began to fill and would stop after 1 min. I spoke with Sears and they directed me to call the manufacturer. I did this and a repair man came out on November 3, 2010, he said it was a control board that had gone back as well as a switch.

He returned on November 8 to repair the items and the washer then gave another "error message". With further investigation the repairman noticed that the belt had frayed because it was wrapped around the motor. He had to go out to retrieve a belt, returned and the washer then gave another "error message". The repairman said that he had to order another control board for another part of the washer. This I feel is uncalled for with a washer that is less than 6 months old.

The washer was finally repaired on November 9, 2010. I have a family and was without a washer for a week and a half. My parents spent good money for a washer/dryer pair that they felt would last a whole lot longer than 6 months. This washer is a lemon! I cannot believe you would advertise and put out merchandise that would give a customer this kind of service. The repair service called me the next day and said that Frigidaire said that the warranty had worn out in June of 2009.

How could that be when I received it in June of 2010? Is there any recourse for this time of aggravation, is the product what you advertise....No it is not. I am very unhappy not with Sears, not with the repairman who tried desperately to repair the machine but with the label "Frigidaire". It left me with piles of clothes that I had to take to the laundry mat. This is totally uncalled for with a machine "supposedly" brand new.

I purchased a Frigidaire washer and dryer on 1-16-2010. A circuit board has already been replaced twice and I called in today for the third time for the same problem. It is the board that controls the washer loads that keeps malfunctioning. It will not wash on normal load both times before. But now, it will not wash on normal or quick. What can you do to keep this from happening again? I am getting pretty fed up with calling and putting on hold or transferred and being put on hold again, only to be given phone numbers of local repair services that may or may not return your call. Believe me that I will never purchase anything else with the Frigidaire name on it. This is ridiculous. I need help or I need a new washer!

I purchased a Frigidaire dryer on 1/6/2006 and it has completely died on me (less than 5 years). Not to mention that the knobs broke off in less than 2 years. I do one load of laundry per week; therefore, that was ridiculous. But I dealt with it. The product was not labeled "piece of **" when I purchased it. If it had been labeled that, I would have never purchased it. My damages are that I had to purchase a new dryer as the cost to fix this one was unbelievable after little use. Frigidaire needs to be charged with false advertising and unfair business practices. I would like some money back for their deceit and extortion.

Front loading washer is burning our clothes. It leaves gray rubber marks that eventually shred. It is a risk every time I wash clothes.

They have hundreds of defective dryers that cost between $400 and $500 dollars that work for little over a year and then get an error68. Check the internet is loaded with overwhelming complaints. I spent huge money on a worthless dryer that now needs to be replaced.

Sixteen months ago, I purchased an expensive washer-dryer Affinity series set from Frigidaire. I can provide the model and serial numbers if needed. Within 4 months, the latch on the washer as well as the boot that keeps water in the machine and prevents it from leaking were broken. I had it fixed under warranty. However, the washer kept leaking. Since I have a mold allergy, I have to mop up puddles every time I wash. On Oct. 18, I called customer service who kept referring me to the extended warranties dept. including the individuals mentioned above. Recently, the leaking from the washer became profuse, the latch on the washer was once again broken and moreover, the fast spin cycle (computerized) was not working which gravely increases my energy costs in drying. In addition, the latch on the dryer was broken.

I brought in a repair guy at my expense ($95.35) to assess the situation and see if anything could be done to rectify the situations like balancing the machines or whatever. He told me that in his experience Frigidaire products were very poor and my washer in particular appeared to be a lemon. The fact that the boot broke after 4 months and then again in less than one year indicated that mere repairs would not solve the problem. I called Frigidaire customer service once again who once again referred me to extended warranties. At this point, extended warranties questioned/needed to research my warranty agreement. This took an entire day and they were supposed to call me back that day but did not.

Yesterday, Oct. 19, 2010, I called back Lastacia and she appeared to not even remember the case and phone calls from the previous day. She was extremely rude and I had to register a complaint with her supervisor ,Aylaya **. One of these items included Lastacia's refusal to give me a number where I could register a complaint with higher level executives at Frigidaire, a number I found myself after a 3 min. search on the internet. At this point, even though my machine had already been repaired under Frigidaire's warranty and I have in my possession an offer to renew my warranty stating that the renewal date is 11/8/10, ** denied that I had an existing warranty.

This is less than two years from the date of purchase and as I read through the warranty contract in my possession, I pointed out that the most expensive of the repairs, the computerized fast spin cycle, was covered for five years under the initial purchase warranty. This she chose to ignore and said I was taking up her time. She indicated that customer service had made "an equipment compensation" for me. I called customer service and found out that the "compensation" covered only the two latches and the boot for the washer. I called the repair businesses they referred me to in the Philadelphia area and got estimates of the repairs for these items, $200.00 This estimate did not cover the expenses I would be incurring to fix the fast spin cycle.

At this point, I have decided that it is equally (or less over time) expensive and less hassle to purchase a standard (not state of the art washer) $523.56 from Whirlpool .At the very least, I would like other consumers to become more aware that Frigidaire products are of very low quality and their warranty contracts are not honored, as in the case of my fast spin cycle problem.

In October 2008, we purchased a Frigidaire Affinity washer/dryer. After 20 days in our home, the dryer buzzed when turned on and would not run. Repairman came and told me the motor was shot. The dryer was replaced and we thought everything would be fine. No, I was wrong. The lint trap in the dryer catches anything with strings or silky material and twists it until it ruins it. I've even had towels and washcloths caught. That's not all. Today I went to use my washer and as I removed the load, I had just washed. I noticed the rubber seal (called a boot) that runs from the drum to the outer edge of the machine is tore completely through.

All of the water of course is on the floor (which is carpet). I called the store where I purchased it and they said it can be replaced. My warranty expires in 2 days, so I asked if I could extend it and was told no, when the warranty expires that's it. The washer has odor and has also ruined clothing that has gotten wedged next to the door and the boot.

I purchased the washer 2 years ago (09/18/08). The washer has always had a moldy, and musty smell. The hand wash and delicate cycles have always came out soppy wet and have to run them through the rinse/spin cycle. Very aggravating. Then it quit working. Contacted repairman to find out the diagnostic, labor and parts are going to be between $320 and $400 dollars

I purchased the washer 2 years ago (09/18/08). The washer has always had a moldy, and musty smell. The hand wash and delicate cycles have always came out soppy wet and have to run them through the rinse/spin cycle. Very aggravating. Then it quit working. Contacted repairman to find out the diagnostic, labor and parts are going to be between $320 and $400 dollars

The washer would not spin clothes. The diagnostic test was done and the repairman said it needed motor control board. I purchased it for $177 and we installed. The washer is not working. Online, people say that it is the door lock that needs replacing. The repairman said that can be true and he could return the control board, but I cannot return it and I am stuck with it.

We purchased a washer/dryer set (stackable) in Oct. 2005. Since the purchase, if I put any item with strings/loops/straps, etc. into the dryer, the defective lint trap "twists" the item & either breaks the strap (from twisting so tightly) or stretches out the item, so it is no longer wearable.

Today, I opened the dryer & my whole load was twisted together because of a string on a shirt. I took pictures of the last two loads that had issues & finally called Frigidaire. The rep told me that because my service warranty is expired, Frigidaire is not liable for anything. I told him it is not a warranty issue; it is a defect in the design of the lint trap. The lint trap is at the bottom in the front of the dryer (inside) & it is square, allowing for things to get "caught" on the trap. If it were a rounded trap, the clothes would just "slip" over the trap & not get entangled.

I asked if they had a better designed trap that they might replace the one I have with & he said no. So, I asked if Frigidaire would send me a new dryer (one that doesn't have the lint trap on the inside) & he laughed. He said that it is a warranty issue & I know it is not. He then told me that the instruction manual says to place items that have strings (undergarments, etc) into a mesh bag before putting in the dryer to avoid this issue. Mesh bags have string! If I did that, my laundry would always turn out the way it did today (10/8/10). So, my husband is now forced to go buy a newer dryer (when mine is probably capable of lasting us another 10-15 more years; it's a good dryer overall) that we shouldn't have to do.

I purchased a Frigidaire front load washer in 2008. Two years later, the washer gets a "hick up" (as the technician called it) ie. all dashboard lights go on at the same time -- this happens once in a while. I am told that I need a new control board costing $335.52, which includes labor. It's really outrageous that after only 2 years of use, I would need a new board. Machines nowadays seem to be manufactured with a very short lifespan, and I am extremely disappointed.

Three years ago, I purchased Frigidaire Washer & Dryer and both have gone out. None of the cycles, for the dryer, worked except the 15-30-60 min. The Washer, none of the cycles worked; the digital read out works and that's all. I have to spend $1200 to have these machines replaced.

This is a rip-off. These machines should last 15 plus years. How can Frigidaire get away with manufacturing defective products like this?

I purchased a Frigidaire Front Load washer & Dryer in 2008. I've had so many problems with them both. The washer sounds so loud when it spins, like a helicopter is inside. The clothes get wrapped up into a ball & get all tangled up. Sometimes, I have to spin the cycle twice because the clothes come out all soaking wet. My dryer has torn so many tops; the straps get stuck in the lint trap & rip the straps up. My comforter has been burned. It has just ruined too many of really expensive clothing and bedding.

I've called Frigidaire; they told me they need 3 Call tickets & if it can't be fixed they will replace them. I have had two repair men come out & replace the speed control on the washer & to tell me that they need to come off the pedestals to fix the shaking. So we did that and it still didn't fix the problem. So we put them back on and still the same problem.

Another guy came out and replaced the lint trap; that only worked for a month. Then my warranty was up so I had to get an extended warranty. So I called them back; now, they're telling me I need to call another repair man to come look at them again & they need three more repairs in order to replace them for me. So I'm back to where I just started. We spent a lot of money to get a nice washer and dryer, we thought, to save energy and water. Instead it has been more expensive, replacing clothes, bedding and paying the repair man to come out to look at them. It's been so frustrating when you call them and they just want a repair man to come out and deal with it. I either want them to give me my money back or replace the machines.

I bought a front loader washing machine and mold and mildew builds under the rubber seal in the front of the washer. I have sent them emails and asked for help but no response. There is no way to get it out and keep it from coming back. Poor design. Have you had any other complaints about this? Mold and mildew is a health concern to me.

I purchased a Frigidaire washer and dryer in 2007 and the washer never worked properly. The clothes come out with a funny smell and the washer smells as well. Clothes would be sopping wet after the spin cycle was done, which would cause clothes to take twice as long to dry or we would put them through the spin cycle again. A lot of waste of electricity and aggravation. Then the tub broke apart and smashed the sides of the washer out it looks like it exploded and that was what it sounded like when it happened, like a bomb went off.

We went into the garage after hearing the loud bang followed by slamming sounds to find our washer pushed way out from where it was and the sides are bulging out like it was going to pop. I never expected to have such a short life for a washer and it to break like that for no reason, even though it never did work correctly.

I spent a lot of money for something that only lasted three years. I should have kept my old one. I had it for over nine years and gave it away to get this set. The people I gave it to are still using it. Also, when the washer broke and went banging across the floor, it caused the washer to slam into the dryer which was sitting next to it causing multiple dents in the dryer. I'm very upset to find so many of the same complaints from people who experienced the same malfunctions in these dryers. I feel like I purchased a faulty product as did so many others. Times are very tough to spend money like that and be out of luck after only three years. Horrible. Horrible experience. I spent $1800 for the set, now what? Never again, Frigidaire.

We purchased a front loading Frigidaire washing machine seven years ago. We are a retired couple so it doesn't get used a lot. It gets "stuck" in the cycle and the bearings are going out. We called a repairman and he told us to just run it until it dies and buy a new one as it would cost as much as a new one to repair this one. Because the bearings are going out, it is extremely noisy. We have to close two doors between us and the washer to reduce the noise enough to be able to stand it. The Frigidaire customer service representative indicated that it probably should last longer but there is nothing they can or will do about it.

My story is identical to this lady from Portland, ME which was posted on July 1, 2010. I have lost approximately 20 American Eagle shirts and 10 Aeorpostale shirts to-date from the dryer vent-lint bin side grabbing the straps and the shirts continuing to roll round-and-round until they snap or I have to cut out when I open dryer and find them attached to vent screen bin's end. I've only had the dryer for 2 years.

This is the story of Anna of South Portland, ME, July 1, 2010:

Any clothing with thin straps or cords gets caught in the dryer lint vent and gets wrapped up and torn. I contacted the company which claimed to have never had a complaint about this before. I was told that the only way to be reimbursed for the damage to all of my clothes was to take photos and provide receipts from when I originally purchased the clothes! I can not just throw a load of laundry in to be dried as I have to be very careful of damage.

All white clothes come out gray. I have title floors throughout the home due to allergies. They are cleaned every other day. This washer is 10 months old and never gets my whites clean. We are looking to replace this new washer already. There should be no need to have to buy a new washer so soon.

I purchased a Frigidaire washer in November 2009. It was delivered in December 2009. One month ago, this appliance would not work. The warranty repair service came on 7/12/10, and ordered the control panel. The control panel arrived the next day. The repair company came two weeks later (7/23/10). There was another problem - had to order new motor. The motor is back ordered and will not arrive until early August. I have spent over $30 at laundromat for wash for 4 people. The service tech said the warranty for these new parts would not extend from time of installation.

That warranty was for one year from date of purchase. I want a new machine. This is a quality control problem. I replaced a washing machine that was over 20 years old and working. I have sent several emails to Frigidaire with no response. I have spent over $30 at the laundromat and several hours composing emails to the company to no avail.

The washers drain pump keeps going. This is the third time it's been repaired. There was a recall on drain pumps but they said it was not or model but what I've seen on this web site has the same complaints. We have a home owners repair insurance but it cost every time they come out this machine should be replaced or recalled I think the next steps is a lawyer.

Frigidaire Gallery Front load Dryer has design flaw. The dryer drum is held up at the door area by guides and a felt gasket. Wet clothes weigh the drum down compressing the gasket which does not return to its normal shape. This leaves a gap at the bottom by the lint trap. Clothes slide into this gap and are pulled up around to the top of the drum at which point the drum is tight against the gasket. Clothes twist and become ruined when they reach the top. The gasket and guides have been replaced multiple times.

3-year old washer and dryer bought at the same time. The drier is fine, the entire washer door has rusted though and the door cannot be closed. These two units sit side-by-side in the same environment. The door seems to have been faulty. I can no longer use this appliance.

I purchased a Frigidaire Gallery Dryer from Lowes in about Fall 2008. Since the purchase of my dryer (when it was brand new), it has ruined my clothes. There are two issues with my dryer that Frigidaire decides to ignore since my one-year warranty is up even though this has been a problem since I bought it. The first issue is that clothing, such as bras, thin strapped tanks, etc. get caught on the lint trap and twist until they become broken. The second issue is that clothing with buttons or snaps get caught in the drum where they twist until they snap. Not only does it ruin my clothes, but also I have to figure out how to get the button out of the drum.

This dryer has ruined at least two garbage bags of clothing. There were many things my infant daughter did not even get to wear. When I called Frigidaire, they said that they would purchase replacement parts if their authorized "fix it" guy decided there was a problem. The problem is not a part? If you buy a new lint catcher, it is still going to be in the same place and catch my clothing. If you put the exact drum in there, it will do the same thing as well. Like I said, it has been like that since it was new! My sister, who has one as well has the exact problem, so what are the odds? I own a Frigidaire washer, dryer, dishwasher, stove, refrigerator and microwave. I will never buy another Frigidaire appliance ever!

My Frigidaire dryer ruins anything with a spaghetti strap or tie. Everything catches on lint trap!

My washer is only 3 years old, is indoors and already the front is rusting. The paint is bubbling and rust stains are running down the front.

Any clothing with thin straps or cords gets caught in the dryer lint vent and gets wrapped up and torn. I contacted the company which claimed to have never had a complaint about this before. I was told that the only way to be reimbursed for the damage to all of my clothes was to take photos and provide receipts from when I originally purchased the clothes! I can not just throw a load of laundry in to be dried as I have to be very careful of damage.

Here's my question. From reading many posts, this seems to be a pretty common problem with this washing machine. Why is debris -- or a sock for that matter -- able to get to the water pump so easily? Isn't this a design flaw that Frigidaire should own up to and provide a retrofit at no cost to those of us who are having this problem with their product?

I have had Kenmores and Maytags that have lasted for many, many years. In fact, a Maytag that I gave away just had a 20th birthday and is still going strong. When I mentioned this to the Frigidaire service manager, he shrugged and said that my Frigidaire is a "more delicate machine."

I bought this machine because it was a highly rated heavy duty piece of equipment. I either have a lemon or these machines are built to break after two years of use. Either way, I have already paid for this machine twice, between the purchase price and the repairs.

I'm frustrated and angry.

There are so may people with this problem yet they will not do a recall

Frigidaire washer snags silk items and leaves long lines of thread. Many items have been damaged as a result of the design not the machine part. The service rep has been here twice and his conclusion was there is no fix for boot catching silk items. recommended calling Sears and Frigidaire. Many silk items are being destroyed. The washer was not repaired and the rep suggested we present the problem to you for a satisfactory solution

My husband and I was recently given a new Frigidaire a front loader washer and dryer. Whenever there was anything in the dryer that had straps, they always got caught up in the lint trip and would tear them. The other day I had my dryer on when all of sudden I smelt what seemed like rubber burning. When I went to check my dryer, the whold front piece where all the buttons, and computer was on fire. Luckily I was at home. The whold front of it was completely burnt. Needless to say I had to buy a new dryer (standard). I have never had so many problems with a dryer before I bought this one.

We purchased a Gallery Series electric dryer, and it has to be the worst dryer I've ever owned. Any item of clothing with cords, straps or extra "bits" end up getting caught on the corner of the lint trap, and the dryer twists them until whatever is caught breaks. It also does the same thing with t-shirts that have anything printed on them. I've resorted to hanging all t-shirts on a clothesline, as well as any tank tops, athletic pants or shorts with drawstrings, etc., negating the reason for having a dryer in the first place. This dryer has ruined literally hundreds of dollars worth of clothing (including yet another brand new pair of shorts with drawstrings that managed to slip by me today--grrr!!), much of it only worn once before being ruined. In addition, the dryer tends to wrinkle almost anything that is put in it, even though it has "press saver" settings. If I had known how horrible this dryer was, I would never have bought it.

I bout a new front load washer / dryer Frigidaire Gallery model. The washer seems to work well I use the HE soap. Keep the door open when not in use. But the matching dryer it over dryers or under drys. Then the other night I put a small load in and nothing but a buzz. Ok Gas dryer propane gas might be low in the tank and yes it was low but not out the stove also Frigidaire. worked fine.

So I did not touch the dryer till the propane company filled the tank so it sat for maybe 3 days. Turned it on same thing it makes a buzzing noise. I called Frigidaire. And they where happy to give me the name of a local 50 miles away repair, service and since my dryer is just about 2 years old so I have to pay to fix it myself. Hum last dryer I had made by this company worked fine for 15 years with 3 growing messy children in the house. This one has had very light use and it is history in less than 2 years. Frigidaire used to be a great brand Now its Junk throw away.

We purchased new front loading Frigidair washer & dryer in Dec 2008. Some problems with the washer door not closing, and also not unlocking - service did fix that. But the dryer I am totally frustrated with. As others have reported, there is a space between the drum and the liner that catches clothes. First it was any string on athletic shorts, sweat pants, sweat shirts, etc. But now it has started catching the lettering on t-shirts and twisting them all till they break or are torn. In all my years using appliances I have never seen this happen before. Sears says it is out of warranty and it would be $129 for a repair person to come and take a look. Was hoping there was some type of recall on this appliance.

I purchased a new frontload washing machine in January 2009. I loved how it performed; it even save me drying time, but it was not more than a month before it did not work. Then the repair man came out time after time after time. Finally, they replaced the machine. The second machine was no better, and out of frustration, I got rid of the machine. $1300 down the drain. But there is more.

The repair people who came to my home accused me of all kinds of things. "It has too much soap in it." Of course, it had soap in it. I put the clothes in to wash, added the correct amount of soap, and the machine did not work. So I took the clothes out. The machine had not gone through the cycle, so the soap was still in the machine. Yet, this bozo was willing to accuse me of using the wrong amount of soap and if that was not enough, said it was the wrong brand. The first repair man was at least a little subtler in his accusations.

I have and will tell people about my Frigidaire experience and with the people they recommend, and I will tell them never to do business with them or the people they were bought out by.

I purchased a new front load washing machine. It had a bad seal and water ran out of it and damaged ceiling and carpet below. I provided risk management team with information required. They sent out an insurance adjuster from Crowford Insurance. I have been asked to work with them but risk management contact gets no response from the risk management contact. I have also called her at least a dozen times with no call backs. It seems they are just hoping that I will give up. I am very frustrated as the damage was extensive and I want to get it repaired. I have no idea how or where to escalate this issue.

I bought a Frigidaire Laundry Center Model LEH1642DSO in September 2004. In June 2009 the dryer began making horrific clanging noises and had to be repaired to the tune of $299. Yesterday I had to pay another $243 to have the washer timer replaced, for a total of $542 in repairs to date. If mine breaks down again, I am going to heave it out the door and never, ever buy another Frigidaire or Electrolux product again. Manufacturers used to take pride in their products. Now they seem to take pride in how efficiently they can rip off customers and fill up landfills with their junky products.

We purchased a front load Frigidaire washer model GLTF294OES1 in Feb. of 2006. It needed it's first major repair in July 2007 when the basket drive pulley belt broke. The second major repair was needed in November of 2007 when the drive pulley cut into the outer tub and the outer tub started leaking and failed to spin. It had to be replaced along with bearings. Now in March 2010 at just 4 years old, it is leaking again and won't spin. They say it needs an inner tub, outer tub and bearings and is more expensive to fix than it is to buy a new one. When I called Frigidaire customer service and complained that I had a lemon, they told me I should have purchased an extended warranty and it was no longer their problem. A washer that cost over $700 should last more than 4 years. I will never buy another Frigidaire.

I purchased a new Frigidaire washing machine (front-load) on November 27, 09. It was delivered / installed on 12/12/09 and is defective. At the end of the cycle, it leaves excessive water on gasket and door. Water drips on cabinet below and on the floor. After eight repair men, it is in the same malfunctioning state. After numerous calls to Hector S. (Manager) on 3-16-10, we went in person to talk to Hector S. He was rude and curtly told us. He would not take the washing machine back because it is now considered "used". He ignored my calls and never acknowledged my email photos of the malfunction and ignored my voice messages to him. I have osteoporosis and allergies to mold/mildew. We are senior citizens in bad health and I do not think it is fair to have to contend with this defective product.

My washer, purchased in 2006, was never able to be leveled. It is on a pedal stool that I purchased at the same time. They came out 11 times to level it, as it has never spun correctly, and walks all over the garage. The feet and pedals were removed, but nothing changed. Now, the metal rim around the rubber is broken, and the door is misaligned, and the paint around the inside door is peeling, and it does not shut correctly, or wash a regular sized load, without walking. It also leaks. Great buy huh? They came only until the warranty was expired, even though the problem was never fixed. It is now my problem, and my own expense. The washer is useless. It caused damage to my wall in the garage where the washer slams into it while spinning.

I purchased a washer/dryer 8/19/08 which has proven to be one of the worst decisions I have ever made. The washer (ATF6700FS) has had the door hinge repaired twice and needs to be repaired again. The hinge obviously is too weak to handle the weight of the door and eventually the door begins to sag resulting in a bad connection when closed resulting in a sound similar to a 747 taking off in my laundry room!

I purchased the extended warranty on the washer because I know this will continue and I hope that the recall or class action suit will hurry up and come on. This washer is waiting to break. The dryer GLEQ2152ES is the worst of the two though. There is a small gap between the tub and the housing of the dryer that catches strings, straps, small washcloths (you name it) and results in torn up clothes and a loud thumping during drying. I mentioned this to the repair guy and he said "you need to get a lingerie bag for the small things", excuse me, is a wash cloth something that should have to be put in a mesh bag to be laundered? My son is 6'4" and 230 lbs. His sweat pants won't fit in a mesh bag! We have ruined numerous pairs of shorts, sweats etc (Nike, under armor) and they are not cheap.

I also am concerned about how hot the dryer gets at times. We are faithful to clean out the lint filter and keep hose unrestricted. You can barely put your hand on top of the dryer after drying a heavy load (towels) because it is so hot. This is an accident waiting to happen and I know somebody will have a dangerous fire as a result of using this appliance. Never leave home with this dryer running or run it after you go to bed! Do not buy this!

It took only 15 minutes for an authorized repair person to tell me that my Frigidaire Stackable Full-Capacity washing machine is condemned. The gasket is broken and is leaking lubricant which will cause the bearings to dry and break. This causes the entire machine to break down and start leaking water. It is a manufacturing defect originating from the factory. It means that the cost to repair is well over the amount that it will cost for me to replace it.

And, since I purchased a stackable unit, I will have to pay extra to replace a dryer unit that, at the moment is working and does not need repair. Are Frigidaire parts made of plastic, glue and tape? My conclusion, since this unit is only 3-1/2 years old, and I paid $730 for it and used it maybe, an average, 1 to 2 times a week for light and normal washing, is that I absolutely will not ever purchase another Frigidaire product again as long as I live. I will make every effort that whatever "name brand" is stamped on a product I plan to purchase, that I will make sure it is not manufactured by Electrolux or Frigidaire, since the company does not stand by their parts, labor or products to last longer than 2-3 years, under normal care and usage. And, there is no care for their customers to be satisfied. I was told that my unit was too new to be warranted. Basically what this means is that Frigidaire sells products so substandard now that they cannot stand by them and provide consumers with any parts if they fail. "Give us your money and you are on your own, so good luck", is Electrolux's, (manufacturer of Frigidaire), message to the customer.

I have spent countless hours babysitting my washer because it was too noisy to leave alone during a normal wash cycle. I spent 5 hours of paid vacation time out of my day from work, and also paid $62 for a scheduled repairman to come to my home to find out why my washer was knocking within 15 minutes. And now, I have no washing machine. I lost a total of $900+ and will now have to lose more valuable time to locate a new washer and dryer, purchase it, and schedule to take additional time off to have it delivered and installed properly. Why is this happening? Can't the government do anything to step in and help consumers who are taken by companies who manufacture substandard goods to sell and are getting away with it?

I originally purchased a Frigidaire Affinity front loading washer/dryer with matching pedastools on10//4/08. Because we were having remodeling done, the appliances were not installed until November, 2008. These appliances, along with four other appliances (thank God not Frigidaire), were purchased at Blonders Discount Appliance Center in Levittown, PA. The washer/dryer and two pedastools total cost was $2,177.76. In addition, we purchased an extended five year parts and labor warranty at a cost of $129 per appliance.

Within six months, the washer would quit prior to the cycle being completed. There was no rinse or spin cycle, leaving a pool of water in the base of the drum. Countless parts ordered and service calls by A&E Service in Pennsauken, NJ in an attempt to fix the problem, were not only inconvenient, but ineffective. Parts included a heating element, a new pump, a new motor and bellows. Finally, Frigidaire agreed to replace the original washer. My problem would be solved! No!

In November, 2008, I received a replacement washer (and dryer due to the inability to match the original color). I actually went with white, thinking I'd make this replacement easy.

In December 2009, my new washer (Model #FAFW3577KW1) would turn itself on, lights flashing and beeping until I finally had to pull the plug. Again, I called to A&E Factory Service. The serviceman arrived and actually suggested that I shouldn't run the washer and dryer at the same time. No, he was not joking. It gets worse. He thought it was the lock on the washer door, but decided he would not even touch the appliance until I had a separate circuit placed in the laundry room. For 25+ years, I have used this outlet to both wash and dry clothes without any problems.

We purchased a Frigidaire Affinity Washer (ATF6000ES) & Dryer on July 24, 2007. I paid $599 for the washer and $489 for the dryer. Also we bought a 5-year extended warranty for an additional $169.96. No problem with the dryer but the washer stinks and is full of mold. I have been leaving the door open, which isn't safe because my 10-year-old found my 3-year-old daughter in the washer with the door closed the other day.

She was fine, but I have tried to scour the rubber seal and run vinegar through the cycle also to no avail. I am trying to get the company to take this back. I have already called Frigidaire and they say that their warranty was only for 1 year and that I have to deal with the company that sold us the 5-year warranty. So far, Jim L has avoided me since a couple weeks before Christmas, when he said, "I'm on this." I just got done reading all about the poor other people that are dealing with this problem with these front loaders. And they are still selling them?! What are we supposed to do?!

I purchased a Frigidaire washing machine in Nov 2007. After only two years, the drum broke and per a service repairman recommended by Silver City (the store I purchased the washing machine from) could not be repaired. He also said this was a common problem with Frigidaire washing machines. This was subsequently reconfirmed by a salesman at Silver City, as well as a second appliance repairman.

2) Since Frigidaire washing machines have a history of breaking prematurely. I am at risk of being in this exact situation again two years from now if I repurchase another one.

I have requested several times that I want the rebate in cash based on the two factors above, they just keep re-offering credit towards a new purchase.

I called a store recommended repairman after my two year old Frigidaire washing machine broke. He advised that the drum was broken and it is more expensive to fix than to buy a new one. He also said that this is a very common problem with Frigidaire washing machines. This statement was reconfirmed twice, once by another repairman and once from a salesman at the Silver City, the store I purchased it from.

3) This is a well known, common problem that Frigidaire has ignored.

Now, thousands upon thousands of people in cyberspace know my experience and look to purchase their next washing machine from a different manufacturer who produces quality products.

Absolutely disgusted with Frigidaire appliances. I bought brand new washer, dryer and refrigerator when we moved into new house just over 5 years ago and within the last 30 days, have had to have washer fixed with new parts. Today, I called to have the refrigerator fixed. It is not running, ruining everything inside fridge and freezer. I had a GE dryer that lasted 20 years and still using another Kenmore refrigerator that has been working over 20 years. You would think with the money you spend on these appliances they would last more than 5 years! Repair expenses during extremely hard economic times. Loss of all food in freezer, most in refrigerator. Added prices of items = $828.

I and my husband bought a Frigidaire Affinity front-loading washer in November of 2008. The salesperson told us how efficient it would be as far as saving water, etc. However, if we would have known about all the black mold inside the rubber in the machine, I would not have bought it. Our washing machine smells so bad sometimes it makes me sick. I can't believe how our towels smell after they get wet again from drying us off after a shower. It is so disgusting and it can't be too healthy. We always have strange rashes and sinus problems. I think this has something to do with the front loading washer.

On the 5th of January, I put a small load in my Frigidaire dryer with model number FER641FSO. I went back to folding and putting away my children's clothes when my oldest son yelled that the kitchen was on fire. He made sure his brothers got out and I went to see where the fire was. That's when I noticed that it was my dryer on fire. After the fire department put it out, the fire marshal said, from the way it looked, he would say either the fan quit turning or the motor locked down so that is what started the fire.

It's been over a week and we still cannot get any answers. So my four boys, my boyfriend, and I are out of our house and have no clue when we can return. The worse is watching my children go through this. So my question is why something doesn't get done before someone gets hurt or dies. Because if I would have waited and started that load when I went to bed, we may have never got out.

I paid $1694.89 for a new washer and dryer. I immediately had problems with the washer then the dryer went. I contacted Electrolus in May 2009. They sent someone out to repair both for free. In October, I started having the same problems with both all over again (as if the repairs had not been done at all). I have tried to contact Electrolux via email and phone on several occasions, but cannot get anyone to return my call/complaint this time. My house smells like mold/mildew from the washer, and the dryer gets so hot. I am afraid it is going to cause a fire. Because of the high cost of these items and such short usage out of them, I am not able or willing to purchase a new set at this time. My last washer/dryer lasted more than 15 years.

I bought a frigidaire gallery series washer and dryer set on 10-11-08. today its 12-14-09 and last week my washer started making noise,has dirty water in it and smells worse than john wayne gacy's basement! I have read on this website a bunch of the same problems people are having with this machine.I called frigidaire's customer service line and reached a third world country overseas helpless hotline. At first i thaught the guy was trying to sell me a slurpee but listening closer to his terrible broken english he basically said im out of luck and there's nothing they can do for me because the washing machine went out of warranty less than 2 months ago, yes, TWO MONTHS!

Luckally i am an auto mechanic and have knowledge of mechanical things so i started inspecting the washing machine and found that the water pump is making a horrible noise and is very hot. I go to THE authorized frigidaire parts store and found the pump for $116.95. I googled the part number( 137108100)and found the part much cheaper on every website, cheapest being $54.99. Frigidaires parts place was the most expensive. So not only did I overpay for a junk machine($799 just for the washer), they want to overcharge me for the part!I am ordering the part today(NOT FROM FRIGIDAIRE!)so i pray that is the problem. These were the first new appliances i bought for my new house and i was going to buy all frigidaire appliances for my house and i am so lucky i did not! I would never buy another frigidaire product again!

I purchased a Frigidaire stackable washer/dryer combo in 2007. The rubber ring around the dryer slowly fell down from the dryer so that when the dryer was running it was metal on metal. There was a metal clanging sound that we would hear when the dryer was running but we didn't pay any attention to it. Eventually, the metal on metal caused sparks which ignited with the lint inside the unit and the dryer caught fire. Thankfully, my roommate noticed the smoke and put the fire out.

I purchased a brand new Frigidaire Stack Washer/Dyer, from Lowes of Fashion Valley, on May 2, 2009. Within days of its delivery, I had problems with it periodically not spinning, not tumbling or not completing a wash cycle. I called a service tech out on June 3, 2009. He was very kind but stated "all functions were working properly" & that these front loader washers have a mind of their own. I knew things weren't working properly, but how could I argue with the expert? In all fairness to the tech, these problems would only manifest themselves intermittently. So I dealt with these problems mentioned above for 6 months, thinking that Im the problem; constantly being told by friends that I either didnt have a full load or that the load was too full.

During this time, I went through numerous bottles of detergent (not to mention clothing damage & fading from sitting in pools of water). I also used way too much water & electricity, by having to do loads over & over again thinking, OK, I did it wrong & Ill get it right this time. Well, eventually it just stopped working all together & upon the Techs 2nd visit on June 3, 2009 (I was too embarrassed to call sooner), it is determined that I need a motor & speed control. Wait, didnt I just say that I purchased a brand new Frigidaire Stack Washer/Dyer?

Although this is not a MasterTech issue per se, their customer service started out OK, but then deteriorated after the 2nd or 3rd call. I was told by Mark (the tech) to ask for Elvia. Well getting to her was like trying to get through to Fort Knox. Am I upset? You bet! Upset @ Lowes for taking 15 days to deliver my unit when promised 7 days or less, upset @ Frigidaire for supplying me with a substandard unit & MasterTech for making it difficult for me to speak to whomever I was told to ask for. If there was such a thing as a rewind button, this would be one of those times that I would use it. Id probably go to Home Depot or Sears & I would certainly purchase something other than a Frigidaire.

I bought a Frigidaire Affinity washer/dryer combo on 11/7/09 and within two weeks the door on the front loading washer was sagging to the point that it had to be lifted to make the door close. The service rep informs me that this is a very common problem with Frigidaire and they choose not to correct the problem. I am very disappointed and would not recommend that the Affinity be purchased.

Back in March of 2006, my husband and I moved into NY, and purchased from Olums alot of furniture as well as a dishwasher and a washer and dryer.

The washer and dryer we purchased was a Frigidaire front loading washer and dryer--extra capacity, so I could do the queen size bedspread in it.

right from the start, I've had problems with this machine. mold accumulates in the washer, right at the interior of the machine, where the rubber parts are. after each wash, I must use paper towels to soak up all the water that accumulates there, to help keep the mold from appearing. then, a few times a week or every other week, I have to clean this out with bleach water and a sponge. sometimes the sponge comes out so filthy dirty, I throw it away and don't even keep it!

I cannot do large loads in this machine, even what I consider 'normal' loads will not come clean. the usual load will be 3pair of bluejeans and 3 shirts, 3 pairs of socks. anymore then this, and the clothes will not come clean.

often, with a load of towels, (4 or 5 bath towels, along with 4 or 5 washcloths and a few hand towels) the towels do not spin well enough, and will still come out soaking wet--to where I have to re-spin the load once or twice more.

then, moving it to the dryer, I often have to dry my clothes for hours on end for each load! i generally hang my clothes out on the clothesline to dry there first, then bring it in and put it into the dryer to get all the allergens off it, (we have allergies), and to 'freshen' it up. not exactly what I had in mind when I purchased these machines.

in the first 3 mos. of owning these machines, I have had the repair man out 6 times. he had the nerve to tell me the last time that I should never (and I quote here) "never wash and dry your socks with your jeans and t-shirts, THAT is your problem!"

uh-excuse me??? he even put it in writing for me, and called the Fridaire company to confirm what he told me. morons.

i've been doing laundry for nearly 35 years now-and have NEVER had such trouble. I've called Better Business Bureau but I think they also have the siblings of the above morons working for them too. they have agreed with them. telling me I am not using the machines properly.

I cannot do my queen size blankets in either machine. I have to take them to the laundry center to get them clean. even my sheets, (flat, fitted and four pillow cases) must be done in 2 separage washings to come clean.

I cannot afford to replace these $%*& machines, and am very frustrated with it. I will NEVER purchase a Fridgidaire machine again - EVER!!! it's like doing the laundry down at a creek bed and banging the clothes on a rock to get clean.

frustrating as anything.

The range t-stat was defective and had to be replace, they were suspose to reimburse me for the part and never did. The dishwasher started to leak and ruined my hardwood floor.

In addition to having wasted $800+ on this defective product, my wife and I and our pets have been having recurring health problems (sinus and ear infections), which likely has been the result of the mold.

Frigidaire combo washer and dryer put into light use in August 2008. In September 2009, washer failed. When repaired, the pully assembly had "worn out." I do not believe this part should have failed so quickly and want to know if there are others with a similar problem. Note same model,later Serial Number, was recalled. $250 repair so far. Worried about more repairs with this expensive combo unit.

Black marks on clothing. Thought I was given good advice to clean things up, but it hasn't worked yet. Ran vinegar through the cycle. Cleaned around rubber with bleach. Checked for mold before doing a load of laundry, and it appeared to be clean, but still got black marks. Switched to HE detergent. Washed multiple loads in hot water with bleach. On the same day as the multiple loads in hot water and bleach, still ruined one top washed in cold water.

I bought the Frigidaire dryer on 8/8/09, the first day we used it it left burn marked on the blanket, I thought it was my mistake for not setting it at the right temperature. A month later it melted a garment into black ball, and several clothing eventhough it set on low. I called a repairman and was blamed that the outlet was not cleaned properly. We cleaned it and still leaving burn marks. I tried turning it on for 10 seconds and turn it off and touch the rear vent in the dryer, it almost burned my hand. Still frigidaire will not replace it. It insisted that we call the repairman. This products should be recalled.

Frigidare washer model FTFB 4000FGS. Frgidar dryer model FEQB4000FS. I purchased a front load washer and dryer that can be stacked. The washer is horrible. It broke right around the 1 year mark. The washer has 7 cycles but I could only use two of them, full and quick the rest would not work. Then the handle feel of in to my hands and I am by no means anyones idea of strong. Now it will not drain, well it drains somewhat but there is a couple of cups of water at the bottom of the washer. I have had it. I paid a lot of money for this and it is only two years old. Please do something! Make them fix these horrible machines.We all paid a lot of money and we did not get what we paid for!

I Own a Frigidaire Washer and Dryer set. Dryer overheats and melts decals on shirts. Clothes get stuck on lint trap handle and rips clothes. I cant put anything in the dryer with spaghetti straps or ties, or they will get ripped off. I havent contacted customer support, but I intend too. Also own a Frigidaire refrigerator Gallery Series. We had to have a repair man come out 3 times to fix it, right after we bought it. The water on the door kept freezing. They finally had to bring a whole new door for the freezer!

Yes, the dryer lint screen seems to be the problem as it sticks up too far and the thin straps get wrapped around it. I agree I should not have to put my laundry in mesh bags to compensate for a design flaw! What to do? Has anyone gotten any satisfaction from the company? I have lost several hundred dollars worth of camis, bras, etc.

My daughter and I purchased a pair of front load Frigidaire washer and dryer in 2007, the dryer model # FEO1442ES0; since purchasing the dryer we notice every time we used the dryer it would destroy multiple pieces of clothing. It was mysterious since we had not idea what was happening until recently we discovered inside the dryer just under the lint screen is a huge gap about inches wide and the clothing is getting caught a would shred. There are so much pieces of clothing inside this gap that it is scary. We contact the customer service number for Frigidaire and received not help just the run around. I though I was alone until I found this website. Can anyone help us with some kind of class action suit? I cannot afford to go buy a new set of washer and dryer.

I own a Frigidaire Full size tumble action washer, bought on 07/15/08. The mold smell is unbearable, dispite trying several different fixes. There is dark mold on the rubber gasket in several spots and it does not wipe away. I also pulled back a small area where the gasket is affixed to the machine and it's disgusting. This cannot be cleaned without removing the gasket, which I'm afraid to do.

It sounds like there are several complaints about the same issue, but the company is ignoring it. I have the manual in front of me and the onnly thing is says is to "Periodically, wipe dry the folds in the bottom of the flexible gasket to remove lint and other debris." Sure, it works for lint and debris, but not for mold. I've followed suggestions to keep the door open when not in use, but then the whole house stinks.

I am so glad to see so many similar complaints to mine: Whenever I called Frigidaire they swore no one else had ever reported this problem. I have a Frigidaire front-loading tumble action washer and have had a problem with the gasket getting moldy and black since I bought it. I have complained via phone but have never received a satisfactory solution or answer about how to correct such a defective design. Because of the way the gasket folds it is impossible to wipe dry the inner folds of the gasket, which turn black and moldy. The crack on the outer edge of the gasket also gets black, and no matter how much I wipe it off, the paper towel comes away black. If an article of clothing touches it, it can leave a black mark on that. Im really frustrated. My husband is very allergic to mold and I worry that the mold is making his problems worse. I cant imagine how Frigidaire could design such a faulty product and take no responsibility for it.

We purchased a frgidiare front loading washer and have had the same repair 4 times. The 1 year warranty is about to expire and we do have an extended warranty, but the inconvenience each time it breaks is great. I have requested the unit be replaced as it is defective, but have received poor service/results from the frigidaire service dept. They won't put me through to the replacement department as that is "not their policy". I have only been able to speak with the one person who answers the calls and to their supervisor. I am very frustrated with this service. When the washer is working it is fine, but feel that 4 repairs for the same thing, in less than a year is extreme. It is obviously defective. Once the ewarranty runs out and I have to use the extended warranty, the service takes 3-4 weeks for repairs and that is a long time to be without a washer. I just want a working/reliable washing machine!

Purchase a Frigidaire washer in May of 2004 and after calling to get service on it (was making a racket!) I was told it would not be worth fixing and that I needed to replace it! I contacted Frigidaire on the advice of my appliance provider and got nothing, zip. Dead washer. They are sorry for my $699.00 inconvenience. I have no faith in American products.

I purchased a Frigidaire Washer Model # GLTF2940FS1 on 11/28/08. The washer recently started tearing clothes and leaving gray rubber marks all over the clothes. This happens no matter what speed or cycle the washer is set to. I have personally read over 100 complaints about this same problem with other Frigidaire washers on the internet, yet Frigidaire told me that no one has ever complained about the problem.

I purchased a Frigidaire washer and dryer set 2 years ago. Over the last month I noticed it was taking a little longer to dry my clothes but I did not think anything of it. I have 3 kids and we have a lot of clothes. Well on 5/12/09 at 510 PM I turned my Dryer on for the very last time. I had left my house with my 3 children. My husband and our dog were home. My husband was sleeping. He had to go to work at 7pm for the night shift. Around 6pm I recieved a call that my house was fully engulfed with flames. The dog woke my husband but at this point it was to late my house was completely gone. My husband and the dog jumped from the 2nd floor window. Everything we owned is gone!

Today the fire inspector from the county and the insurance company has comfirmed that this dryer was the cause of the fire. Something to do with the motor. An engineer will be out at the end of the week to finalize the cause of the problem. I guess several fires have started from this and the company has failed to offer a recall! Does someone have to die before they will admit there wrong! the model number for my dryer is ser6600es.

Frigidare should have to go back and recall and replace their sorry washers. but guess what that is not going to happen either

My Frigidaire dryer caught my clothes and my home on fire! Why aren't these being recalled? I am trying to pursue a claim against the company but I can't stand that anyone else will have to go through what I have. Please take the overheated clothes, burn marks or any other signs of too much heat seriously.

We purchased our Frigidaire front load washer and dryer in late 2005. About 6 months after having our washing machine Model # GLT81670AS0 we noticed a moldy and musty smell. After calling the company they suggested keeping the door and the dispenser door open. We did this, nothing helped. I have repeatedly cleaned the black rubber seal because of the mold that accumulates. The dispenser door also gets moldy. After having to wash and wash and wash our clothes over and over again, I finally pulled the rubber seal back to see what was under it! I AM COMPLETELY DISGUSTED! There is mold, hair, dirt, scum, sludge and anything else you can imagine behind this seal.

Why is it my job to clean this, why is there mold in the first place. I have been having a few health problems over the past few years, I honestly think that it has something to do with this mold that has accumulated over the years. My laundry room, stinks, since I've pulled that rubber seal back to see what was behind it, my whole house smells of mold. It brings me to tears knowing that I have been washing my little boys clothes in this machine with all of this mold accumulated over this time.

I will NEVER, EVER buy another of Frigidaire products. We also have a front load dryer and it collects so much in the lint trap, we can't even get in there to clean it out. We spend $180.00 every 6 months to have a company come out and clean it for us. Sometimes the top of this dryer is so hot, we can't even touch it, it also smells as if something is going to catch on fire it gets so hot.

I'm very sad about this, especially the washing machine. Our towels smell and our clothing smells and with the way I have kept it clean with bleach etc, it still stinks. I've also noticed a lot of times our whites will come out with grey streaks or lines on them. My husband lost his job last November and we are in no position to buy another unit, I think this company needs to do something to correct this matter. I have photos of all of this mold also. Please, if any one reads this, DO NOT BUY THESE APPLIANCES.

Have to hire someone to come and clean our lint traps because the lint is so bad in the dryer, we can't get to it. That's $180.00 every 6 months. Rewashing our clothing over and over again to get the smell out raises our electric bill. I have also been having respiratory problems over the past few years and I honestly think it has to do with this mold in the washing machine and washing our clothing and towels in the moldy waser.

Purchased front loading washer a year ago. Did not have the funds at the time to purchase matching dryer. Finally had the funds at the end of February 2009. Very happily purchased dryer and installed it.

Worked wonderfully until 2 days ago when it just "up and quit" without warning. Initially I thought it might be a circuit breaker (checked - not the problem). Used a volt meter to check for the presence of electricity - good at the electrical socket - still nothing from the dryer (no light, no digital controls, nada). Mind you that this dryer is only 2 months old! Very, very frustrated.

Unfortunately, my original receipt for the unit was in my purse which was stolen a month ago. (receipt required for warranty call)

So, here I sit with a washer full of wet clothes and a dryer that does not work. I do not have an additional $800 to replace the brand new dryer.

We purchased the Dryer from Lowes, and we are on our Third Repair (heating Elemet) since 2/22/07. This purchase was for both washer & Dryer. The Dryer is going to continue having this heating element issue.

I am concerned with a fire resulting from the heating elememt going bad, it appeas to get to hot and the wire will break which results in tripping the breaker.

Purchased an apartment size stacked Frigidaire washer/dryer in November from Best Buy. I was out of town for most of November and December and didn't use the WD until January and found out that the dryer didn't dry the clothes.

I live in a remote area of the west and it took Electrolux nearly a month to find a company (National Appliance Repair) to accept the job. It took National Appliance Repair over a month to ship me suspect parts and another two weeks to find a repair person. The repair person came out three times, couldn't repair the dryer, but, unknown to me, reported back that he had fixed it.

Neither National Appliance Repair or the repair person returned my calls so I went back to Frigidaire/Electrolux and was told that there was nothing they could do since their records show the dryer was repaired despite my assurances that the dryer had not been repaired. After many rounds with both Electrolux and National Appliance Repair I am back on the list for yet more attempted repairs. I wish I could be hopeful. It is disappointing that Electrolux would take their share of the $1,000 I spent on this appliance and fail to stand behind their faulty product.

I will never purchase a frigidaire appliance again and recommend the same to all readers. They are one of the worst customer service companies I have ever dealt with.

By the way - Best Buy does not get any kudos, either. They said they had a 2 week return policy on major appliances and they did not get involved with intervening with the manufacturer on lemon products.

I'm out $1,000 for a non-functioning washer/dryer unit.

i got onto the complaint website and couldn't believe how many people are having the same problem, think it would be a good of them to fix or replace these dryers

I purchased a washing machine model FWS1649ZAS1, and I have been usign it for many years. When it broke, I called the maintanance department in Kuwait, and they came in and fixed it. When they left, it was not working properly, and I had paid. When I called again, they arrived two days late. After that, they told me that they would take it the next day. But they didn't show up.

I tried to seal it the gaps with electrical tape which does not hold cause of the heat from the dryer. So Dependable came out a second time and confirmed it was faulty. They came back a 3rd time with caulking and high heat glue and told me to wait 24 hrs. before I used it. IT DID NOT WORK...IT IS MELTING! I called Frigidaire customer service back and they said to call Dependable Repair back but they will not pay for any parts since it is out of warantee.

I called Frigidaire customer service back and they said to call Dependable Repair again but they will not pay for any parts nor will they replace the defective machine since it is out of warantee! So I have a defective dryer that allows a tremendous amount of lint to blow out into my home!This a defective machine that Frigidaire should take responsibility for!

I bought a Frigidaire dryer from a local retailer, after I got it hooked up and started using it I noticed a shirt hung up along inside the barrell of the dryer. I pulled the shirt loose and thought nothing about it. Until it happened again the very next time I dryed clothes. I called the retailer nd was told that I would need to contact the manufacturer. WHO the heck is the manufacturere now? I cannot find any information at all and I am so upset.I have ruined over 500.00 worth of clothing due to this dryer.

On Fed.22,2009 I had dryer fire (still in the one year contract). Through several attempts for repair through Frigidaires service providers and/or Frigidaire they don not care to take responsibily and subject me through evasive tactic.

I have a broken door to my laundry area which is leaned on my hallway wall. I am forced to give out my laundry that is costing a significant amount

I bought a frigidaire dryer two years ago, I had it repaired less then 30 days ago. Well last night the dryer caught fire thank God we were home and called the fire department and they put it out before the rest of the house caught fire. Repair man came out today and the fire starte in the motor because he told us this type of dryer collect lint around the motor and that caused the fire. Frigidaire is selling a defect machine. My home could have burned down and God forbid injured or killed my family.

Now I have to buy a new dryer. MIssed day of work to clean my home which had smoke damage.

247975 FR FL ELEC DRYER LEQ2152EE-BLACK

This dryer seems to have a major defect from the day I purchased it. Has ruined many new and old clothes. After what I have read I am afraid to still use this appliance. What if it continues to destroy clothes and I have NO WAY OF KNOWING. That is what took so long to discover it last time...when I saw them stuck up in the rim (big gap, rough spot that would snag them). Very upset and dissatisfied with this product. Makes us think twice about purchasing Frigidaire appliances again, and we always have in the past.

I bought a frigidaire dryer #GLGQ2152ESO and I've been having major lint issues with it...after having 3 handymans look at it, I called Frigidaire and they sent G+G service to look at it. They came and confirmed that it was installed properly and the lint issue is possibly a manufacturing problem. When the guy opened up the bottom, it was filled with lint that is obviously escaping out of the openings in the back of the dryer but he said he saw nothing unusual. He left saying he would go back to the office and investigate.

This dryer has so much lint escaping that it is all over my living area which causes me so much additional cleaning after every load. I'm also concerned that it's a health hazard for my sons asthma.

Purchased fridgidaire affinity front load wash machine. had a total of 3 control panels and a water pump. wash machine just stips working on all cycles especially the spin cycle. The control panels just start cracking apart!! Never saw anything like this. Also have all black spots over entire gasket.

terrible smelling towels clothes etc. money spent trying to find cleaners that do not work!

In February 2005 I purcahsed a frigidaire front loading washer machine model LTF530D50. I did a load of laundry few days ago and it sounded like a train was comming through my laundry room. After checking the washer I realized that the drum was out of place. So I called my local repair man and after explaining the problem to him he told me that it would be cheaper for me to buy a new washer than it would be for him to come out and fix it.

My washer is only 4 years old. I purchased this one cause I though it would last forever. 4 years is definitly not what I had in mind as forever. I will call frigidaire tomorrow and probably get no where with them as it seems no one else on this site has.

I purchased this washer in April 2007 and the tube is leaking everywhere. This washer has not lasted even two years. I will never purchased another one of [their] product. I have had GE, Maytag, Whirpool and had 10 to 15 years of service out of them. I am very unhappy and hope to tell everyone what had piece of junk are selling to the people and not cheap as I paid over $500.00 for this set and could have gone to Lowe's and purchased a better washer and dryer for the same price if not cheaper, however I have done business with Sutherland's in the past and thought they sold good products, but I will not purchase anything else from them, I will take my business to Lowe's at least they stand behind their products. I don't like Sears at all and I certainly don't want them doing in service work for me as they are not any good and do not care about their customers.

I bought a Fridigaire front loading washer and dryer in November 2007. The dryer has a design flaw and my clothing keeps getting snagged and ripped between the paddles and drum wall; at least one peice of laundry is ruined from every load. it seems that their is no way of fixing the problem.

I am going to attempr to call The Better Business Bureau to try and get a credit for the machines and ruined clothing.

The cost to replace the clothing will be at least $400, and the washer and dryer cost us about $1300. we really only need the dryer replaced but I would like for the units to match. I have no problem returning the defective units.

WE will never buy frigidaire applainces of any sort. We have had nothing but problems with our dryer that we purchased from Lowes. We have had the dryer for about 4 years and have been through about 2 heating elements and the clothes are still not drying properly. Why is this company allowed to do this to all. They should have recalled all of their appliances. Our washer all though no calls were made we have problems with odor and getting the washer to wash the clothes properly.

washer used to be really quiet and now is very loud and just stopped draining water out of it on the spinning cycle. i called in about his assue and as told that i was going to reciever a call back in 24 hours. However i had to make another call and then again was told that i would recieve a call within 24 hours and am still waiting for a responce.

cloting was not able to be washed and still is not being able to be washed and we are now getting the run around trying to get someone to came and fix it.

We bought a brand new Frigidaire front loading washer and dryer on 4/2/05 and a 4 year EPP 2 pc major appliance plan. We have had to have them both worked on many many times. We have gone without the washer and dryer for months at a time waiting for the repair company to get the part in or wait for the right part to come in or get another service company because the last one didn't fix it. And now for the umpteenth time the dryer is not working again! We are so frustrated!

We thought that we were getting a very good name brand washer and dryer and all we've had are headaches and spending more money to do laundry than we could've saved with buying another name brand product, which we will do from now on! We would actually like to have the washer and dryer both replaced! Thanks

The months that the washer and dryer were out of commission cost us $50 a week to go to the laundromat. I would have to contact Lowe's service and the company that they have sent out to tell you exactly how many time they've been here and how long we've gone without the use of our washer and dryer. The emotional upheaval that it has caused us is unreal.

I called to complain that my front load washing machine is growing BLACK MOLD around where the rubber is. I have tried several times to remove the BLACK MOLD which will not come off. It is the poorest design I have seen of late. There is no way the water can empty and not be trapped each time the machine is used. Where ever there is rubber there is mold. I expect to be contacted SAP. I have logged a complaint with your 866 phone # as I have an extended contract with you. This is a health issue as well.

BLACK MOLD in the washing machine

Our clothes are being ruined by mildew that grows in our front load washing machine in a place that we cannot reach to clean and dry.

$100's of clothes have been ruined. We hope that the washer can be changed or reeplaced.

I purchased a front load washer model GLTF1670AS on 11-29-05. On 11/25/08 I called the 800 provided in the manual to find out you have to call another number which is not an 800 number due to the brackets on the back of the tub corroded through and broke. This also caused damage to the shell. I contacted Frigidaire/Electrolux and was advised that there was an extended warranty on the tub. They gave me three servicers to call.

When I spoke to the servicers I was informed that frigidaire had advised they would only pay for the tub itself and nothing else. I contacted frigidaire and they informed me that they would not pay for the shell even though the defaulted tub is what caused the issue. I was advised I would have to pay $75.00 for a servicer to come out and $25.00 for every 15 min they are at my home. After calculating the amount of the part and the amount for labor was unreal. It appears that the washer was defective from the beginning as there is no water that could cause a washer to corrode in less than 3 years.

We purchased a front loading Frigidaire washer and dryer in September 2006. We began to see mold forming around the rubber seal several months after this. We have tried bleach, leaving the door open between washes, washing and scrubbing with soap. Nothing works! We weren't too concerned about it until recently, but I have had bronchitis for over a month with two rounds of antibiotics. I believe it could have something to with the mold in the washer. Anyway, I heard there may be something we could do legally to get Frigidaire to either refund our money or replace this one with a top loading washer. Any advice?

Possible health issues.

Frigidaire dyer in 2006 and have had the same problem as Paula of Mashpee MA. I taked with there customer service department and they acted like I was insane and never heard any complaints of this I too have had to by nylon bags for my dryer. It has ruined several tank tops, bras and sweaters. I took me awhile to figure out what was happening. It is a bad design flaw the lint catcher in by the door and has a lip that sticks up and catches cloths. I have found that if I completely take apart the screws and all and clean there once a week it minimizes the problem but it still but the problem does still exists.

In 2006 we purchased a frigidaire dryer. After several months began to notice that items were getting damaged, ie. ripped and torn and pulled out of shape. Appliance repair came out and advised me that articles of clothing were getting caught on the lint screen and I should put clothes at risk in a net bag before putting them in the dryer, but there was really nothing he could do. In other words, I needed to babysit my laundry, an unreasonable expectation after spending hundreds of dollars on a high end washer.

The problem was inconsistent, but has become worse to the extent that hundreds of dollars worth of clothing has been ruined in the last several months. I emailed Electrolux, which is apparently the parent company of Frigidaire, and was given the same response as the appliance repair man. Clearly they think it is quite OK to sell a product that has the potential to ruin the clothes it is supposed to launder. I am now saving all the ruined clothes as evidence. I cannot honestly believe that I am the only one who has this problem.

I have an 18 month old Frigidaire Affinity washer and dryer. I set a bottle of Tide on top of the washer and there evidently was some detergent that spilled down the side of the bottle. It stained the top of the washer. I have tried everything to get the stain out to no avail. I have never heard of anything so stupid...that you cannot spill any detergent on a washer because it will stain it. I am 60 years old and have owned many washers in my life and have never had this problem. They told me that it must have been the soap that I used (Tide).

We have this washer and dryer set in a laundry room and it looks terrible. I had several unsatisfactory conversations with Bernadette, her supervisor and someone at headquarters. I feel that they should replace my top panel (about $50.00) at their cost because this should not be happening. I am wondering if their product is now being made in China? I will NEVER purchase another Frigidaire product, not only because of the defective product I got, but mainly because of how they stand by them.

I bought a front end loader frigidaire washer about 12 months ago. I have mold in the ring of the washer that I cannot get rid of. I checked with the web site and it said to leave the door open when I'm not using the washer. It has not helped the problem. Frigidaire does not offer any other solution. I am allergic to mold and am ver unhappy with the situation.

We purchased a front loading Frigidaire washer in late 2006. 11 months later with one month left on the warranty the washer had it's first on many problems. the door would not lock. for these washers to work, the door must lock. we contacted the store we bought it from, (Colders) but because it took over a month to get someone out to repair it, we had to call frigidaire, who then had us call Electrolux.

they sent a repair man out to fix the washer. While this first repair man we fixing the machine, he said he had to fix the door lock. of course he did not have one so he had to come back the following week. when he fixed the door lock, he only replaced half of it and the door shims were worn which they did not fix. there was also a wire for the inside light that was broke. when this wire is broke the washer will not work either. so he came back to fix that one week later. we got to use the washer for about eight loads and the lock will not work again.

this time it was not under warranty and cost $250.00 for the parts and labor. he replaced the lock, both parts of it and shimmed the door. this was on july 15th and on July 25th the door lock will not work again. this washer is only 18 months old and has been repaired 4 times going on the 5th one. what ever happened to quaility products made in the great USA.

We have had to go to the laundry mat when ever this washer has not worked and there is eight people in our house, the amount of money we spent is almost enough to buy another washer, 35 to $40.00 per week. Electrolux offered to give us a rebate of 60% but we have to purchase one of the brands they want us to and it has to be with one month. with all the money i spent on this washer, i quees we go on a diet and stop driving to afford another washer and it will not be a frigidaire that is a fact

I bought a Frigidaire washer about 12 yrs ago and it worked great for 11 years, not one problem. When it finally went I obviously went with another Frigidaire. One month before the warranty expired the washer stopped working and smelled like it was burning. The repairman came out and fixed it and told me it shouldn't happen again. I shouldn't have listened, I should have extended the warranty.

It's now a month after the expired warranty and the washer did the exact same thing..it stops spinning and it smells like burning rubber. I think it's a fire hazard but they won't do anything until they find out if it's the same part. I was without a washer for almost a month and a half last time and it's been two weeks already and they are scheduled to look at my washer in a few days. It's absolutely ridiculous.

I purchased a Frigidaire front loader washer and dryer in Feb. 2007. It is May 2008 and the dryer is no longer working.

This has caused me to have to go to the laundry mat, and I have gone for long periods of time without clean laundry. since I spent $1500 for these items I expected them to last alot longer than this.

Purchased a frigidaire gallery series washer and dryer about two years ago. May I say, "Don't buy these appliances". The washer does not wash very well and never has since day one. The dryer is such a joke. Clothes have always gotten stuck around the dryer drum, in January had to replace the belt and since the dryer has a loud squeak. Now the dryer is not heating up. Had Kenmore washer and dryer before this and had them for over 15 years. Not near as many problems especially when they were this old. Many clothes have been destroyed due to being caught around the drum of the dryer.

We purchased a Gallery series stackable washer dryer. After 18 months the control panel would only let one setting be used on the washer. The entire panel gave out 6 months later. A new one was replaced and Frigidair gave a discount on the part but we paid $170 in labor. 16 months later the control panel AGAIN began to malfunction - allowing only one setting to be selected. Two months later the panel has to be replaced. This time I was offered a 5% discount on a new washer ($30). After persisting, they allowed the part to be sent free, but nothing on labor... another $170.00. It took alot to convince them to replace the part for free. I had to ask for a supervisor, and still was not able to get them to pay labor.

Every two years I am paying $170 labor to keep my washer running. If I hadn't spent 1 hour on the phone each time with a supervisor, I would have had to pay several hundred dollars just for the part - TWICE. This is my LAST Frigidair appliance! In the meantime, it takes weeks for the repair to happen and I end up spending $20 a week at the laundromat.

I bought a washer last year with our taxes and it broke this year. It was working fine then the spin cycle just up and quit. I checked to see if the load was unbalanced then checked with no cloths in it at and it did the same. It turns out I have to pay for the service tech to come tell me what is wrong then they may help me.

I have done lots of research on this washer and tend to have found that this seems to be quite common that around 15 months this particalar piece of the washer malfunctions. It is a 49 dollar part and 95 dollars in labor plus the cost of the initial assesment just to tell you this is wrong with it. Hense long process with no washer spend 850 and then keep paying to keep it running plus the monthly bill you incure running it. This I believe is why they only give you one year warranty because just a little over one year later it will break anyways and you will have to pay them more for the same machine you already paid for.

I have a husband who has limited clothing for his job as an auto body tech. 10 pairs of jeans. The rest of his cloths are of regular wear. I also have 4 young children that go to school daily and need clean cloths. With no washer in my home and a broken van (of course due to electronics also) I can not get to a laundry mat, I live 20 miles outside of town. 15 in gas to get to a laundry mat. 10 dollar in wash 10-15 in drying then time away from home not getting other housework done in between loads later dinner because spent so much time outside the home doing laundry 20 miles away in my home that is catostrophic.

I can not live without my washer and dryer. My house does not function. No clean towels no clean cloths no clean sheets nothing gets accomplished. Physical damage is the wear and tear on my body for having to sit in the most uncomfortable chairs at the laundromat waiting.. economically well we become dirty and unclean and stinky.. That is real welcome around here.. Fridgedair should automatically give a longer warranty since this problem is so common. Or resolve the problem with a permanant solution.

In Feb. '06, I purchased a frontloader washer and matching dryer. How exciting, right? No, a total nightmare. Oh how, I miss my Kenmore topload washer and my dryer with the pull down door.

Washer: Since I purchased this washer, I have had streaks of dirty gray lines on my clothing, especially the whites or even more, anything light colored. I just washed a load of whites, and I have nice gray lines all over this load of laundry. So I decided to look on the Internet to see if anyone other than myself is experiencing the same problem. I see that I am not the only one who is frustruated. I too am terrified to wash my clothes.

Dryer: Just shy of a year old (Feb '07), the dryer was overheating so I called Frigidaire. A repairman came and replaced the heating element. Again, I am having problems with the dryer. I am now drying my clothes on permanent press medium heat. Clothes are wrinkled, no matter how small, medium, or large of a dryer load. For bulky items, such as rugs, towels, jeans, these items do not dry within the 40-50 mintues on the hight heat, or if by chance they do dry, again everything is a wrinkled mess. My lint filter is always clean.

Since the washer/dryer are stackable, upon the spin cycle of the washer, the set rocked so bad that we had to unstack the set. Next we purchased the pedestals for the washer and dryer. The washer never runs quietly. It is pathetically loud, especially on Quick cycle spin. When I placed a call to Frigidaire, I was informed that this type of set-up is better if set-up on a hard surface such as concrete. Then why wouldn't Frigidaire disclose that information somewhere on the FRONT of the washer and dryer. Upon being placed on the floor, stacked on the pedestals, sometimes the water is cycled out, sometimes not.

I call these appliances a lemon. Based upon my problem with these appliances, just a little over two years old, I would never recommend anyone to purchase these products. My Sears washer/dryer were 10 years old and I never had these problems. Too bad, I just wore that set out.

Dryer, replaced heating element. I am calling Frigidaire tomorrow to complain about the problems with the gray lines and the dryer not working properly. I am still under warrantly for these items. I will f/up if the repairs fix the problem.

I bought a washer and dryer last year. My warranty expired on 12/12/2007. My washer broke, and I filed a complaint for repair on November 10, 2007. They gave me numbers for repairmen in surrounding areas to contact to come out and do the repair. None of those would come out and repair in this area. So I contacted the appliance store (Conleys Electric) where I bought the washer, and he said to give a couple of days and he would find me a repair place. One and a half weeks later he put me in contact with Tri-County Appliance. They sent a repairman out to do an assessment of the repairs needed. He ordered the parts which were to have been delivered in 72 hours. Two and a half weeks later the parts arrived. One week later the repairman arrived and repaired the washer with the new parts. Repairman stated that this washer had a factory defect and his repair would not hold. One hour after he left the same part broke again.

I contacted Frigidaire and told them that the repair did not hold; they said they had to wait on the paperwork to come in from the repairman at Tri-county Appliance. They did not receive the paperwork until after my warranty had already expired. Having said that, Frigidaire says there is nothing they can do now except to offer me a 70% rebate on the purchase of a new washer. Why am I being penalized because the paperwork did not get turned in on time? It was not my responsibility but rather the repairman's. Keep in mind that my washer initially broke BEFORE my warranty expired.

I have been without a washer for 3 months now. I have had to go to the laundromat and do my laundry which has added an extra expense on my budget. Also now Frigidaire says I have to first buy a new washer, then send in my receipt, and then they will issue me a 70% rebate. I am on a fixed income and am unable to do this.

We bought a home, and the appliances were included; we were happy that the brand new washer/dryer front loading models were left as well. Within a short length of time I noticed that there were dark gray lines across some of my good suit jackets and skirts, and thought I might have messed up and washed something with that load, that maybe had gum or similar in it. I felt sick. I noticed it happened again, and again. When I moved the rubber seal, I could see that actually it was deteriorating and therefore when rubbed against clothing THAT was what was leaving the line! I just checked this web page to see if anyone else had this problem. I have not called anyone as yet, and so was wondering what way I should go about having this looked at.

I have numerous items of clothing with this awful gray streak on them. I am not sure what can take it out. I am nervous to even wash my clothes now.

I purchased a stackable washer/dryer in 2000, and the dryer caught my clothes and condo on fire. This was not a lint fire. The heating element caught the clothes in the barrel on fire, and the door burst open in flames.

Condo was water/fire damaged. I was hospitalized.

On 11-09-07 our Frigidaire washer would not go into high spin. Called on 11/12/07; they said my drain was clogged--to check drain and drain tub. Called back at 12:00 pm and was told to Call A Home-tech Service Company. Called on 11/12/07, and they came out to look at it on 11/15/07. They ordered the parts. On 11/27/07 they were to come out to repair; they never showed up. Came on 12/01/07, and the repair guy said the part was bad--had to order same part, but a new one. On 12/10/07 still had not heard from A Home-tech Service Company. The Washer is only 2 years old. I will never buy another Frigidaire product.

Service Call was $89.50 for them to come and look at it and three trips to laundromat at 40.00 each, totals $209.50 and one day's pay at $92.00 = $301.50.

I bought a Fridigaire front loading washer plus dryer in November 2006. At first I did not notice any problems, then realized towels were wearing out so much that there was a difference between each washing; the lint filter was so clogged I had to replace it weekly. Unfortunately I washed a batch of wool sweaters, gentle cycle, mild detergent, cold water, and destroyed them. They were all felted. I had washed them many times before, same process, in Maytags (plural) without problems.

I contacted Frigidaire by telephone. Their representative was profoundly unhelpful and fairly rude and inisted that they should not have washed or washed in warm water. I did not think she knew what she was talking about but thought if I had proof they would listen. They did not, although that sweater shrank until it was small anough to fit a small child (about 8-10 shrinkage). Another sweater shrank that much in cold water. At no time could I get someone out to look at the machine.

The dryer had a design flaw that meant small items were caught between the paddles and drum wall; they would then drop down and dampen the dry laundry. They did send out a technical service person to look at the dryer. He said it was a known problem and that he had no way of fixing it.

The Better Business Bureau persuaded the vendor to take back the machines and give me almost full credit for the machines.

The sweaters were pure wool and Itlaian. The cost to replace them will be at least $300, and only if I do some very careful bargain hunting. This is a problem because woolen sweaters will go on sale in the spring, not the beginning of fall in Minnesota.

We lost thousands of dollars in clothing ruined by this dryer.

I am paying for parts that Frigidaire should cover because it's only 2 years old and rarely used, and doing the repairs myself.

I purchased a Frigidaire Gallery washing machine from H.H. Greg 16 months ago. It is model #GLWS1339ES0. It has seen minimal use during this time. After loading the washer and going about my day, I returned two hours later to find the whole laundry room floor flooded. I immediately checked the hoses behind as I was sure it couldn't be the machine after only 16 months. Finding no water coming from the connections I began to mop up the water & called a repairmen from a large appliance chain in the area.

When he examined the machine he explained it was a hole worn in the lining of the tub. It would require disassembling the whole machine to repair- at least 4 hours labor. He further stated he'd seen 3 of the same model Frigidaire washing machines this week with the exact same problem. He stated it was not worth fixing and we might as well by a new machine.


The machine cost approximately $400.00 to begin with and we had to buy a new washer.

I lost a day of work cleaning up the flood. I will never buy another Frigidaire product again and plan on telling everyone I know. I took some pictures I plan on posting on the web also.

I purchased a front load Frigidaire washing machine in July 2003 for $597. I basic machine that I truly expected to last me 10 to 15 years given our experience with old Frigidaire and Maytag washing machines. Today, after a $65 diagnostic service call, I was advised that it would cost more than $600 to repair the machine. `

I will purchase another washing machine this week. It definitely will not be Frigidaire. I know that it is totally hopeless to expect any kind of response from the manufacturer and engaging an attorney would only result in them making money. So, my response to this will be to interact with every customer in every appliance department that I visit while seeking to replace this machine, advising them that, whatever they do, they should not purchase a Frigidaire product. Once the unit is replaced, I plan a full kitchen remodel with complete appliance replacement. Needless to say, I will not be replacing with Frigidaire and will take every opportunity during this time to advise anyone I come into contact about the quality of Frigidaire products. I should state that my ex-wife warned me about buying anything other than Maytag. She is still right 10 years after the divorce!

Purchased on 2/23/06

7/10/06 Replaced door seal

9/18/06 Washer broke called several places could not come out for at least one week. Went with Central Repair Service. They came out said they did not have the parts would need to order them for the washer. Told them the dryer is also not drying correctly. They did not have on the truck but would send out when they repaired the washer a tool that could see if the dryer sensor was going bad.

10/05/06 Came out to repair washer it seemed that the washer was fixed. Asked if they brought out the tool to check the dryer. He said there was no such tool and he did not check the dryer said it was just that the sensor was not having the clothes to go over it so it was saying it was dry. Less than on hour after he left the washer was making noises and stinking. Called the office they said they would call me back as soon as he was off of the call. Well I called back to the office before closing they said he would call me in the morning.

10/6/06 They called and said he would be out during this 4 hour window. I told them he would have to call me right before he was to get here. He came out said the belt was bad. It was chewed up and the motor needed to be replaced on the washer. Still nothing has been looked at for the dryer. They would have to order the parts and could not do that until Monday. I called and said do not order anything until I give the ok.

10/10/06 Called Frigidaire explained the issue. Becky the supervisor was told by Central repair they would have the parts in a day or two. Becky said they would overnight them. But there was no use since they would have the parts so soon.

10/13/06 Called Central Repair to check to see if the parts were in. They had not gotten them in yet. However they would set an appointment up for me to have the service on 10/19/06.

10/17/06 I called Frigidaire to let them know what was going on and the delay that I was having. Laura who was less than kind. While I was explaining the problem put me on hold and just let me sit there talking away. When I realized she was not on the phone I said hello. In about 10 seconds she said well there is nothing that we can do. We just need to wait for the parts to come in.

Let me tell you I have a family and have been without a washer since 9/18/06. I am really loosing my temper. Since all of this has gone on I have been taking my laundry to the laudrymat and bringing it home to dry. I am still having issues with the Dryer. I am not sure if they will look at it or just put me off again. The dryer will dry and then before the clothes are dry it will go into the cool down cycle. It will beep to say it is done. I go check the clothes and they are still wet.

i had to go to the laundrymat for a month.

I am self-employed in the medical field and as this is the third time I have re-arranged my schedule to be available for repair service, I am at my wit's end, as well as out $500+ dollars in income.

At least 3 trips to laundromat per week. New carpeting stained, ruined because of water leaking.

I have spent almost $200 by going to the laundromat to have my clothing cleaned, and have missed 2 days of work at $150 per day. I have lost $500 out of pocket, paid $1500 for a washer and dryer and still do not have a laundromat in my home.

had problem with 2 1/2 yr old front load washer. Called authorized repair told me bearing was bad. Bearing is part of rear shell ($158). He also said from experience the shaft was probably scored and no good too. Shaft is part of the inner spin drum ($217). The seal would have to be replaced too ($17). Labor ($180).

A friend who contacted Frigidaire told me he found out from their tech dept and enginneering that they used a new vendor for their bearing, had a problem, and went back to old vendor, so they knew they might have problems with these bearings. This person told my friend the bearing has a 25yr warrenty. When I contacted Frigidaire myself, they told me only the inner drum was covered by warrenty. This would leave me responsible for $370 worth of repairs for a 2 1/2 yr old washer i purchaced for $600. I requested they pur their papers aside a moment and simply stand by their product. They wouldnot budge from their position.

In March 2003 I purchased a front loading washing machine. It is now September 2003 and my washing machines motor is burned out. I phoned Frigidaire and explained that I had 70 people coming to my house on Saturday September 13th. I explained that I could not be without my washing machine for 4 days and since the machine wash is less than 6 month old I felt it should be replaced not fixed. I was told they could not do that. I am very unhappy and think that something need to be done so other consumers do not have the same problems

My roommates and I bought a Frigidaire dryer in Feb. of 2000. In April of this year the unit caught fire and the fire department was called. They told me that a wire was the cause. We called Frigidaire and they sent a Sears repair man to replace the wires. Well this month, June, the unit caught on fire again. I caught it in time but it melted most of the wires. I called Frigidaire and they said since this happened out of the 1 year warrenty, the only thing they would do is give us a rebate towards a new dryer. I explained that this was not a warrenty issue. To me this was a defected product they manufactured. They told me the only way they could do something if we had damage to our house. So it sounds like my fault for catching the fire in the first place.

So they will give us a rebate for a new machine. We still have to pay 300+ dollars for a new machine that will last a little over a year. The wires caught on fire twice. This is something we have no control over. We were sold a defected product and they won't take responsability for it. That is wrong. I only can think what might of happened if the fire would have spread. I've called twice to there customer service and wroted them an email. Bottom line, Frigidaire manufactored a product that was sold to us which caught on fire twice because of defective wiring, and they will do nothing for us exept give us a rebate on another dryer.

We lost our investment on the dryer which cost us around $300. For the past 3 weeks we've had to use pay machines to dry our clothes and have a piece of crap sitting in our kitchen with burnt wires wondering what we're going to do with it. We don't feel safe getting it fixed. That was already proved when they had it fixed and it caught on fire again.