Complain about a product or service

Frigidaire Air Conditioner

Ruth of Sparkman, AR July 22, 2009

Bought Fridgidare room air condtioner. Worked fine for 8 days. After 8 days control panel stopped responding. Can't even turn on or off. Finally quit altogether. I paid store owner/salesman to get it going, since I was getting nowhere with warranty service. It malfuntioned again shortly after. Long story short, after one month and many lies and run arounds and put offs, Fridgiaire has not done one thing to repair my air condtioner. After one month I finally received parts and now the same run around is happening with getting a technician to my house.

Jessica of South River, NJ July 19, 2008

I purchased a 15,100 BTU air conditioner unit (model FAM157Q1A) from Lowe's in June 2007. This month, July 2008, the unit was making horrible grinding noises and finally refused to work. The service people came out and informed me that the motor had seized, the bearings were shot, and the fan was trying to rotate in both directions at once. Since none of these repairs were covered under warranty the 242 dollars for parts, plus 70 per hour for labor would have to come out of my pocket. I refused the repair. I would rather buy a brand new Carrier for 300 than to pay to repair this unit. I have had air conditioners for 15-20 years that never encountered this many problems. After 1 year this unit is worthless.

300+ for the unit, 65 to be told by service people that it is basically a lemon.

Felicitas of Edmond, OK June 6, 2007

I bought a Frigidaire window air conditioner in the late summer of 2005. We used the unit for about 2 months the first year and maybe 4 months in 2006 before it started running loudly. It would not turn on at all this year. We called a factory rep. repairman and he claimed the blower motor was out, looked at my paperwork and agreed that, yes, it was still under warranty, and ordered the part from the factory.

They said that part is indeed no longer made because it was defective (yes, he actually told me this) but that if I bought a new unit they would then send me a 40% rebate. I told them this was unacceptable as the paperwork I have stipulates a full 5-year in home repair or replacement of all defective materials. There is not indicator of prorating.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.