I purchased a Frigidaire from Lowe's on June 30th of 2010. A couple of nights ago, I kept hearing water running in the item so, I shut it off, waited a couple of days to put it on and nothing was working-- no buttons, no lights. Therefore I kept hitting the reset button on the plug area then my husband kept hitting the timer since that was the only option that was lite. He mysteriously found a reset button on the panel left of the timer button, but was not visible. Now it's working but, no lighted options, can't shut it off nor put it on and we can still hear water in the unit. We cannot locate our receipt therefore, Lowe's cannot help us.
Consumer Complaints & Reviews


My installed Frigidaire residential window mounted air conditioner, only provides fan air from the outside. There is no cooling feature function. I have not been able to receive any service help replies from my emails or from Robo phone 1 800 444 **. Model FAA064P7A 6,000 BTUs S/N IK75238406. My purchase delivery date was 7/26/2010. The cooling feature function is not working. No helpful customer support is available.

Two years ago, I bought a Frigidaire Gallery Air Conditioner for one of my windows to replace an air conditioner that had lasted forty years. A couple of months ago, it stopped working. I called the repairman and he replaced the starter unit. One month later, it stopped working again, and this time, it is the motor.
I will have to throw it out and buy a new one, a different brand. I live in a 500-unit cooperative and the supervisor told me that these machines break a lot. Buyers beware! Between replacing the air conditioner and the repairs, I have wasted over a thousand dollars. Worst yet, is the fear that this can happen again. There is no protection from bad products.

I purchased Frigidaire Air Conditioner, Model FAM186R2A and had it installed on 7/5/2010. Two days later, it shut down completely. Then it would start up during the night. This went on for several days. The technician came and said the problem is in the cord. New cord has been ordered. We'll see if that corrects the problem. To me, it seems like there is a timer issue.

On January 11, 2010, we purchased a Frigidaire A/C/Heater combination from a local store. It never heated during the coldest times that we have had it. It would come on for about a minute (set on 80), but it would not warm the room. I called Electrolux and told them about it. They gave me several excuses as to why it would not heat the room, including "the room is too small." Finally, the woman said that she could not find our zip code (where we have received mail for 20 years). We finally just called the store and had them come pick it up and cancel the contract for payment. When they sent a repairman, he said, "It is the control panel," and he had replaced many of them on Frigidaires. I told the employee of the store that they needed to get a different brand.

Long story short, after one month and many lies and run arounds and put offs, Fridgiaire has not done one thing to repair my air condtioner. After one month I finally received parts and now the same run around is happening with getting a technician to my house.

I purchased a 15,100 BTU air conditioner unit (model FAM157Q1A) from Lowe's in June 2007. This month, July 2008, the unit was making horrible grinding noises and finally refused to work. The service people came out and informed me that the motor had seized, the bearings were shot, and the fan was trying to rotate in both directions at once. Since none of these repairs were covered under warranty the $242 dollars for parts, plus $70 per hour for labor would have to come out of my pocket. I refused the repair. I would rather buy a brand new Carrier for $300 than to pay to repair this unit. I have had air conditioners for 15-20 years that never encountered this many problems. After 1 year this unit is worthless.
$300+ for the unit, $65 to be told by service people that it is basically a lemon.

I bought a Frigidaire window air conditioner in the late summer of 2005. We used the unit for about 2 months the first year and maybe 4 months in 2006 before it started running loudly. It would not turn on at all this year. We called a factory rep. repairman and he claimed the blower motor was out, looked at my paperwork and agreed that, yes, it was still under warranty, and ordered the part from the factory.
They said that part is indeed no longer made because it was defective (yes, he actually told me this) but that if I bought a new unit they would then send me a 40% rebate. I told them this was unacceptable as the paperwork I have stipulates a full 5-year in home repair or replacement of all defective materials. There is not indicator of prorating.