Finish Dishwasher Detergent

My dishwasher had been working beautifully until I purchased Finish at Sam's. I agree with the other reviews about the white ugly film on my dishes. My daughter had the same problem.

I used Finish dishwasher detergent. I kept them in a cool dry area. Almost half of them still stuck together and leaked everywhere in the container. The ones I could use I always ended up with residue on all my glasses. I have a brand new dishwasher that I used vinegar with. I've used vinegar and baking soda. I've done empty loads with vinegar to see if maybe it was just bad luck on build up and still had the same results of white film on all my dishes and baby bottles and couldn't even wipe it off with a dish towel or my fingers. So I had to toss all my bottles and dishes away and buy new ones.

I can't understand why these caps melt together. I can't see wasting my money on this product again. I keep them in a cool place, but they seem to melt together anyway. Thanks.

We have been using Finish dishwasher detergent recently. I noticed an ugly glaze over the glasses at first and thought maybe the water was too hot. It was 120. This morning, when I opened the dishwasher, all the dishes had lost their finish. The silverware had an awful white finish over them, and the glasses were totally trashed with a white coating all over them. I put them through a second rinse only with lemon juice, and it did not work. I tried vinegar, and still, it did not work. I tried ammonia too, and also, it did not work. Then I tried buffing them with a dish towel; nothing!

I am angry about this. It was 6 dishes out of an 8-piece set. Now what! The silverware and glasses are also ruined. I would really like to know what you are going to do about this situation, since it was your product. I also read all the complaints about Finish when I was checking online. It sounds like a problem to me.

I've been using Finish Powerball Tabs and Gelpacs for a while, but my dishes were never really clean, the glasses have a white film and I always have residue on my dishes. I thought the problem was my dishwasher, so I purchased a new one. I kept having the same problems. I called a technician to see what the problem was and he told me it was the detergent I was using. He told me that this product is not designed to be used with new water efficient machines, the product doesn't dissolve and not only leaves the dishes dirty, but over time damages the dishwasher, too! It creates a hard buildup, impossible to get it off. He told me that he sees this type of problems every day and advised me not to use it again.

I called customers service and they were unapologetic and not very helpful. When I asked to speak to a manager, they told me all the managers were busy. They admitted to me that this product is not good for water efficient dishwashers because it needs a longer cycle to dissolve, so why don't they put a disclosure on the box, so people know if what they are getting is right for them?

I am a 64-year old female on a fixed income. I love the performance of the gel caps. I purchased the box with 32 caps in it for $4.99 today, 3/2/12. When I got home I was transferring the caps to my air tight container and just out of curiosity I decided to count them. To my surprise I counted only 30. I then counted a second time to make sure I was correct. I definitely was. So now in the future I will feel compelled to count each time I purchase the caps. Very annoying. Thought you might want to mention it to quality control. Thanks.

Dull look on dishes and silver. They are rough to the touch. I'm using Bar Keepers Friend to scrub off the powder. It helps but is hard work.

I recently purchased my first home, so I bought everything new, new dishes, new silverware, etc. I got the Finish liquid detergent, and I have been noticing white residue on all of my glassware. There are streaks on everything I put in the dishwasher. I am so upset over this, as it ruined a lot of my new stuff!

I bought the Finish dishwasher tablets and after most washes, the tablets haven't dissolved completely and the dishes are still dirty. This is very frustrating as I have two big boxes of these tablets. And every time I use the dishwasher, it uses up electricity as well as water. Judging from other complaints it seems that this detergent could even be damaging the dishwasher.

Noticed white coating on glasses in dishwasher. Worse, have started having buckling in hardwood floor next to where dishwasher is. I cannot find a leak anywhere. Only thing I have done differently was to try/use the Finish detergents. Last one used was Finish Quantum. Due to the way it is packaged, I decided to Google to see if there were any complaints -- Real eye-opener. I do not want to ruin any more hardwood in kitchen, so am going to replace dishwasher and (hopefully) will be able to have floor repaired. Will hand wash dishes until I can get a replacement!

Finish 2 in 1 gel with shine boost. Terrible white residue left on dishes and it seems to calcify around the detergent dispenser door. I thought I was getting a really good deal by purchasing a couple of large containers. Not so. This stuff is no good, at all, and ought to be completely discontinued.

Finish Gel gelled my dishwasher up alright. I have pulled hand fulls of blue plastic like stuff out of my washer for days. It is so thick that I have hand fulls. I have taken most of the motor apart to get this stuff out of my washer. I just can't get it all out. I had to replace one of the spinning arms because of the goop that hardened inside it.

Cycle completes but tablet does not dissolve. I do not have a complaint but I'm unable to find customer service. I'm wondering why half the time when I use Finish Quantum dishwasher detergent in the dishwasher, after the cycle finishes, the tablet is not dissolved.

I have used Cascade Dish detergent for years, but decided to try the Finish Gel because it was cheaper. After a few washes I noticed a hard white buildup on the door that runs down into the machine. It has built up around the heating coils and also inside, on the bottom. I cannot get it off. It has diminished the capability of the dishwasher. The dishes don't come very clean and I feel like I need to wash them again. I called the company and they're sending a refund but what about my dishwasher?

I bought Finish Dishwashing detergent for the first time. I used it and it left a horrible white residue on my dishes and silverware. We tried several methods to clean without success. We ran vinegar through the dishwasher, still it had problems. I thought it was the dishwasher so I bought a new one, but still have the same problem. I noticed other complaints online. I called customer service, they offered to send a coupon good towards any of their products, suggested I soak my dishes in vinegar for 5 minutes and it should come right off. It didn't. The product is in a box that looks like the ElectraSol box. I have used ElectraSol in the past with no problem. Apparently, Reckitt Benckiser bought them and changed the formula. It is horrible.

I may have to throw away dishes and silverware. Not sure if I will have to replace my dishwasher.

The Finish Dish-washing Powder was used in a brand new stainless steel dishwasher. This detergent has something caustic in it that damages nylon, stainless steel, and ceramic surfaces, leaving a permanent white residue on their surfaces. After trashing most of my stuff, I switched to Cascade, and had no issues. Later, I tried the Finish Dish-washing Powder again to see if it was a fluke, but it wasn't. The load I used it on, was all permanently coated with the white residue again. This is horrible, and is most likely causing millions of dollars of damage across the US!

I had to replace all my nylon cooking utensils (which cost me approximately $50), and buy new everyday dishes (approximately $100). I can't afford to replace the stainless items it has damaged, but if I did, it would be about $200 more.

We bought two of the model 603 dish drawers, one for each side of the kitchen sink. They are perfect for us. We installed and have been using them since early 2006. Just recently, we had to replace the dispenser kit as the rinse agent pump started to leak and drip the rinse agent down through the bottom of the front cover. We replaced the entire dispenser kit as this is the smallest replaceable part and everything was okay. A month later, the same thing happened to the other dish drawer. I am wondering if this is a problem others are having and/or why the problem occurred so close together. The person I ordered the replacement part from, the second time around, did not know if other occurrences. We are using FINISH Jet-Dry Rinse Agent.

I have always used Cascade; I went to the store and found that Finish had a good deal on some detergent so I figured I would try some. I had the first load of dishes washed, opened the dishwasher (just bought dishwasher 6 weeks ago) and find everything had a white residue on it. We cannot get that white residue off anything. I even tried washing by hand and still it won't come off. Now we have an $800 dishwasher that is now ruined on the inside and a number of dishes ruined.

Finish finished off my dishes! That's for sure. I would have been better off washing them without any detergent at all - they would have come out cleaner. I must join the unhappy chorus of victims of this product which should be taken off the market.

I have a white residue on my dishes now that I have not been able to remove after soaking in dish soap, then with ammonia added, with abundant scrubbing over a period of 3 days. I haven not found anything that can yet it off yet. I'm afraid my dishes are ruined, and afraid to try my dishwasher again, for fear of ruining yet more dishes with the residue remaining in my dishwasher. I intend to file a complaint and will certainly join any group action on this front. It's unconscionable that a defective product should be on the market, destroying people's dishes and dishwashers.

I recently purchased Finish dishwasher powder by accident, not realizing I had selected the wrong product until I got home. I used it and when I opened the dishwasher door was horrified to find the stainless steel panels covered in a white residue that would not wipe off. Upon inspecting the dishes, I found the same white residue. Thinking perhaps the rinse cycle was interrupted I ran a second rinse but no change, the residue was still present. I ran a third rinse adding a cup of white vinegar which helped some but not 100%. I had to scrub the interior of the unit with a cleaning compound and still have dishes that are ruined due to residue, especially plastics and my utensils. What a major mess and so destructive!

I have used "Cascade" dishwasher detergent for years and been very happy. The store I was shopping in recently didn't have Cascade and I purchased Finish. To my horror, my silverware and dishes are ruined. The silverware looks like the finish has been eaten away and the dishes feel like the glaze is gone. And I am now down to the original pottery or something. There is a horrible residue all over the plastics. I have no idea on the loss I have suffered in this. I subsequently went and bought the "Jet-Dry" product they recommend on the box and it didn't help at all. I use 3 sets of silverware and 2 sets of dishes, so I may need to replace these. I'm not sure if it is safe to eat off these utensils now or not.

Our dishwasher worked just fine, until we started using the Finish Quantumatic. Suddenly, we started having problems with seal leakage that we had never experienced before. While trying to determine what was causing the leakage, my wife told me to take the Finish Quantumatic out, so I didn't waste soap when running the dishwasher repeatedly. To my amazement, the dishwasher didn't leak when I ran it without the Finish Quantumatic. Also, since we started using the Finish Quantumatic, my wife has complained on several occasions that there was water left in the bottom of the dishwasher after the cycle was completed. By recycling and immediately resetting my dishwasher, the excess water was easily pumped out and up until now, I wasn't sure why this was happening. This retained water problem also seems to be in some way related to the Finish Quantumatic, as the problem was noted in the several test runs I did with the Finish dispenser inside the dishwasher, but never when I ran it without the Finish.

What I also noted was an excessive amount of foam in the dishwasher when the Finish dispenser was in use. My dishwasher came with instructions that specifically said to avoid placing any detergent in the unit that would cause foaming. Well, Finish foams a lot, so I guess someone should have told the manufacturer that foaming was a problem. I guess I was somewhat lucky to figure out what was causing the leak, before I ended up replacing my dishwasher. On the other hand, the leakage has caused major problems with my laminate floor and will probably result in having to replace it (around a $1000 expense).

Like others, I have damaged dishes, silverware, glassware, anything touched by Finish lemon scented dishwashing powder. That'll teach me to switch from generic store brand to name brand! I called the customer service number and got an offer for a coupon for their modified product, which I declined. Then, I got an offer for a cash refund and was directed to go out and buy gallons of vinegar to soak and clean my items. I explained that I had tried vinegar, but it did not remove all residues.

I was told, "Sorry, that's our only suggestion. I can refer your problem to a research specialist for further investigation." When I requested more immediate results, I got the usual "No one is available to assist you" line. So much for "customer service", I still have unusable dishes etc. and no solution, except my time and money! Oh, Megan is supposed to call me back within the hour if she can reach a research specialist who can help me correct their problem in a more timely manner. By the way, at least they never denied that it is their problem! I get cloudy film and dusty residue on all items in dishwasher when using Finish lemon scented powder.

I bought the Finish Electrasol Dishwasher powder at the store and a lot of my dishes were so messed up. I thought something was wrong with the water or the dishwasher. I bought a rinse, but that didn't help much. It would take forever to clean the thick film off of my dishes. I ended up throwing some of the dishes away. I ran vinegar through the dishwasher several occasions trying to clean the dishwasher out.

Once I went back to the Cascade, I realized I wasn't having this problem anymore. I ran a sample wash with Finish and got the same film. I quit using the Finish and am now sticking with what works, Cascade. I still have the Finish box and I don't know why. I finally decided to check to see if anyone else had this problem and it looks like I was not the only one who suffered. Damages were lost dishes. Lots of hand scrubbing to remove the thick, soapy residue from what dishes I could save. Film was definitely a soapy film and taste.

I got this "Finish" as a sample with my new dishwasher. The first time I ever used the sample of "Finish", I got the worst headache right after filling a glass of water. That had just come out of the dishwasher that was ran with the "Finish"! I was in bed most of the entire day feeling terrible! I switched back to my usual dishwasher detergent and I am feeling much better! That was a awful experience. I had been using my new dishwasher with my usual detergent just perfectly until I used the "Finish" sample. Good thing I am feeling much better now, 80 % better. Tomorrow is my birthday and I was seriously concerned about being in bed with that headache.

Finish dishwasher powder leaves a white residue that builds up on dishes and is almost impossible to remove. I called company and told them I had used product in the past and had not ever had this problem. I was told that this occurred because the product was now being made without phosphates. I bought new dishes because I am still trying to get the residue off my old ones. I am not sure if this residue is harmful or not.