Complain about a product or service

Farberware Coffeemakers

Pam of Bridgeport TX (10/8/04):
The large coffee urn has quit perking coffee or getting the water hot. We have used it a dozen times maybe. The one year warranty is up. The company does not offer repair or the name of a company that might repair a small appliance. or a company on the internet where I could get repair parts.

Farberware • Coffeemakers • Cookware • Rebates • Service

This coffee pot was purchased for $100 by our Ladies Group at church. We do not have that kind of money to reinvest in another coffee urn, that might not last through 12 uses. We took very good care of the pot, so it is not suffering from negligence! We are willing to get it repaired, however we can't find any businesses that do this.

We are so upset over this. We are responsible for spending the money that comes from fundraisers for our parish kitchen. Let me tell you it takes a lot of cakes to bake to make enough money to buy a coffee urn this big!

Gerald of Amarillo TX (6/7/04):
Bought their 10-cup drip coffeemaker. After about 90 days it stopped working It would not pump water from the reservoir to the grounds holder, but would heat up to a dangerous level. Outside of the fact that I'm out about $30 for a worthless coffee maker, If we hadn't disconnected this thing though, it could have started a fire.

Dale of Sault Ste. Marie, Ontario (1/25/04):
Over the past 2 years, I have purchased 4 Farberware coffe pots at the Farberware outlet in Birc Run, Mich. (2 4-cup and 2 12-cup). I gave one of each size to my daughter-in-law and kept the others. They worked great at first but now (all 4 of them) do not seem to be perking long enough to make a good cup of coffee. It looks like weak tea and is barely warm.

We checked our instruction booklet and made sure the disc at the bottom of the insert post was loose but it has made no difference. I purchased these products on the reccomendation of my sister-in-law who has had hers for 35 years. While vacationing in Las Vegas, I purchased a 5th percolator for my niece but have not yet heard if she is having any problems.

Regina of Brooklyn NY (11/11/03):
Every time we purchase a Farberware Coffeepot it breaks after a couple of months of use. We bought the New Milennium Farberware Coffeepot in the springtime and the spout on the top came off. It was not handled roughly and this should not have dislodged.

Michelle of Louisburg NC (6/12/03):
Received a Farberware percolator for wedding gift. Not even used for one year (less than 3 times a week) and the coffee pot just quit working.

Angie of Kinston NY (3/3/03):
Purchased Farberware percolator June, 2002; not even one year and coffee pot does not work, does not perk coffee; very disappointed with this product; purchased Farberware because of reputation.

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