I bought an NXR 36" range in 2010 that came in damaged. Every time I call anyone to have it repaired I get nowhere, not with Austex Appliance where I bought it (what a joke, bill the owner is) or DuroCorp. The number on the website does not work; you get someone other than them. And when I searched out a number and finally found them, they always say they will call me back. I have called and emailed them to date 31 times and guess what they say: they will get back with me. God forbid this thing breaks. I am **, I guess. I would run from this NXR range as far away as you can get. Absolutely no customer service.
Consumer Complaints & Reviews
I purchased a NXR 36 inch gas range made by Duro Corp from Fletcher appliances in Nashua, NH in September 2009. The stove has had multiple problems and now I believe it to be a totally defective unit. The porcelain on the bottom of the stove has come off and is a fire hazard. The unit is not heavily used and this should not happen. I am concerned that this stove is going to be a money pit and I want it replaced. Multiple other problems have occurred but this is the worst. It is $3600 for the stove plus lack of use due to defects and potential fire hazard. I seem to be the only one concerned
