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Consumer Affairs


Cub Cadet


Consumer Complaints & Reviews

The hydraulic pump went out on my Cub Cadet wood splitter after only about 25 hours of use. I have had this product for about 22 months and have kept it serviced properly. I contacted the company who pretty much contested my claim of time the unit was used and refused to help me in any way. I would think there would be at least some compensation to help with rebuilding the pump on the product due to the short length of time it was used.

I have found that the warranty on this product is as useless as the product itself. I have found out that the 2-year warranty pretty much only covers the frame after deducting the 1 year warranty on the actual moving parts (which makes no sense at all). If the company isn't going to stand by its product, then it's up to us as consumers to let them know that we aren't going to be subjected to false advertising on warranties that are worthless.

I purchased an lTX 1050 from Home Depot in June 2010. It is still covered by Cub Cadet. The engine blew, I contacted Cub Cadet, and the lawn tractor was picked up by their authorized service rep. That was a month ago and still no tractor.

Cub Cadet has been non-responsive to my calls and was always giving me the runaround. A supervisor told me today that "this call is over" after I suggested legal action. Great customer service. I will never, and suggest you don't, purchase a Cub Cadet product.

I bought the Cub Cadet LTX1045 model 14 months ago. After breaking for the second time, I tried to get it fixed through the warranty. Of course, not covered. Telling the company to go ahead and fix it, I've been waiting 2 weeks for a belt that is on backorder and there's no telling when I'll get it. If it's not a warranty problem, then why can't anyone get their hands on a part for it? Apparently, for something that's not covered, the company must be having a problem keeping parts that must break a lot. I will never buy another of your products for the fact that this company does not stand behind an obvious flaw.

Approximately four years ago, I bought a Cub Cadet Super LT 1554. Up until this year, it has been the best mower I have ever owned. Of course there has been small problems like the starter, blade shafts, etc. But every year I turn it in during the winter to have it completely serviced by Pratt's Small Engine, Waynesville, Mo.

Late last year, it started throwing the belt that runs the blades. I replaced the belt. It threw the new belt ruining it. So I turned it in for its winter maintenance cycle informing the people at Pratt's what it was doing. Several months and $ 600 later, I went in to pick it up. Got it home, mowed one time before it threw the belt. I called Pratt's and the lady said, "You must have gotten into something heavy to stretch the belt". Not thinking that I did, I said OK and bought another belt ($60).

Same thing, I soon as I engage the blades, the belt comes off. I can not afford to rent another trailer to have this thing looked at again nor the labor cost they will charge me. I paid for it once to be fixed, they failed. What do I do?

I purchased a 2006 Cub Cadet GT1554. I do mow two whole flat acres and after 3 weeks from date of purchase, all tires went flat. I called Cub Cadet and filed a complaint. I had to call back and they lost the complaint. They even told me to call back on a later time! I since have busted all the tires twice and have little problems now.

Also, the mower deck water flush system clogged repeatedly on the first five mowings. I just gave up on using it.

On the first season I used it, the blade spindle grease zerts rusted and smelled. I have to breakdown the spindles to lubricate it. The next season, the deck spring loaded pins that hold the mower deck on, began to freeze in place. I now use ropes an levers to remove each time now. On third season, the left side mower deck support cable broke. I fixed it but is now broke again on it's fifth season with me. With it, the left-most blade pulley failed and I couldn't get a replacement. I just welded it back on. The pulley material failed after three mowings but my weld held. I was able to get a replacement pulley, which has a heavy duty spline spindle attachment.

Today, the steering bushing went out. It appears that I have to tear apart a lot of pieces to change this 4-dollar part!

I purchased a new (2006) Cub Cadet GT2554. First week, the battery went bad; the dealer did replace it. Third mowing session, the LCD control center on the dash finished working. The front mower deck pivot wheels occasionally fall off due to inferior design/weld. I've fixed them several times. The rear mower deck wheels ride on shoulder bolts which I've replaced several times. All the above items are trivial to me, but the biggest issue I have with this tractor is that the mower deck consistently clogs to the point (if you let it) of stalling the blades/engine.

I know what I'm doing: The blades are sharp, installed correctly, the grass isn't "wet" or too tall, the engine is at full throttle, the under deck has been cleaned and even polished and waxed, and the cut grass still builds up and stays for the ride. The only times that the grass doesn't build up is when either I'm not mowing or it is so dry it's yellow/golden (dying). Other than that, it pulls a garden cart as advertised. I also forgot to mention that the fiberglass hood mounts cracked so I operated it without the hood; which helps as the engine fan shroud clogs with grass clippings often so without the hood it is easier to clean. I'm sure you won't have any of the issues I've had, so go ahead and buy a Cub and have some fun.

We purchased a Cub Cadet lawnmower on May 10, 2011. We noticed it was not working right. We took it to a certified dealer for repair (Gilliam's US at 60 Ashland, KY). They had the lawnmower for around 4 weeks.

We did call about 3 and 1/2 weeks after they had it. My husband was so upset and they finally said they would look at the lawnmower and call back. They did tell us the transmission was defective and the blade was bent. When we called back, they had not touched or ordered the part. This was a week after our second conversation. They stated they work on lawnmowers purchased there first, so we would have to wait.

So I called Cub Cadet and opened a file. I was told by a supervisor that I should take it to Barker's Equipment in Wurtland, KY because they could not make an independent dealer work on the mower until they were ready. So on Monday, August 10, I picked up the lawnmower from Gilliam's and took it to another place for repair. We just wanted our lawnmower repaired.

The people at Barker's took the lawnmower and the next day, we were called and told that our lawnmower was repaired. They had overnighted a new transmission. We were unable to pick it up at this time so we picked it up the following day.

My husband returned home with the lawnmower. My nephew came to cut the yard. He had just gone two rows of cutting when I saw him jump and look funny. The blade flew off the lawnmower and hit his boot then bounced into the yard. I immediately ran to him. He had on steel-toed boots or we would have been at the emergency room. It put a deep nick in his boot.

When we started looking at the blade, it seems that a bolt broke causing the mower blade to fly off. We found the bolt and once again, I was calling Cub Cadet. I was immediately given to a supervisor. I was told to go back to Barker's Equipment.

So today, here we go again. The lawnmower we bought has been used very little this year. Maybe 6 times. I feel the lawnmower is unsafe and I am now wondering what will happen next. I am scared that next time someone will get really injured and upset that we don't have a working lawnmower. I feel that the lawnmower is defective and we should get our money back or a new one.

I purchased an RZT 42 zero-turn lawn mower for $2,500. Since purchased, I've had numerous problems.

At 1 hour when turning the mower, white smoke would billow out in the exhaust. At 13 hours, the drive belt slipped and at 18 hours, the bolt broke on the crank shaft, causing PTO clutch to come off and destroying my clutch.

I bought a cub cadet in 2005 from a dealer in my area; that dealer is now out of business. I have had consistent problems with the mower deck. I have a 48" deck and I'm finding that I have to replace the belt on an average of every other time I mow my yard. It appears that the rollers in front and behind the deck are plastic and wear out very quickly. Thus, it is impossible to keep the deck leveled. I have had to replace the blade spindle and bearing assemblies more than once; the gear transfer rod at least once; all of the holes in the deck where screws come through the bottom to bolt on the various gear box assembly, belt pully covers, etc. were all worn out and now it appears the bracket that holds the gear box onto the deck is broken at the screw hole.

In my opinion, this is a cheaply built mower deck and has no business being on a mower at all. I am extremely frustrated and I only thought I had trouble with my previous Murray mower. As for the mower itself, I have had a few difficulties. Right now, the fuel line needs to be replaced. However, the line was apparently installed before the frame assembly was completely put together and the old line cannot be removed. I had it to a repair shop and they couldn't remove it either. As of now, the new line is being ran on the exterior of the mower, which is not safe at all. I also don't believe it should be necessary to have to remove the entire seat of the mower to be able to get to the top of the mower where the fuel line connects.

This review is for the LTX 1050 with the Kohler engine. I attempted to put this review on the Cub Cadet site however, the 72 hours they indicated that it will take for it to be posted has past; suggesting they bias their reviews by only publishing positive feedback. The following is from my submission:

"I purchased this mower from a local dealer/service center (Producers Co-Op) rather than buying it online or from a big chain so I could have it serviced where I bought it. After less than 2 months of use and 15 hours (engine time), it would not start (problem # 1). I tried a new battery but that was not the solution. The dealer suggested I bring it back. When I attempted to unlock the transmission to push it, it would not disengage (problem # 2). Since the instructions are clear not to push it without the transmission disengaged, I contacted the dealer to pick it up. They would not agree to pick it up unless I paid them $200.00 --this felt like extortion at this point since they knew I needed the mower and they are the "only game in town" for authorized service.

I contacted my credit card company and filed a dispute and there has been no response yet. They have until October to settle it and the season will be done by then. I have since rented a mower (not a cadet) to care for my property and I'm in the process of purchasing another brand of mower. I will be happy when I no longer have to look at this thing in my backyard. I am done with Cub Cadet."

I have looked around the web for reviews about riding mowers so I could buy one that would last. I have came across very many complaints about the Cub Cadet riding mowers. I have one also that has had problems since the day I got it. Thus, the reason I am looking for a new mower. Cub Cadet use to make good mowers some years ago. Now they seem to be nothing but junk. You would think Cub Cadet would try and save thier name by replacing the bad mowers with better ones. Or atleast make an effort to fix them.

Home Depot sold me a lemon! I bought a GT1554 Cub Cadet and have had nothing but problems from day one. I have had the frame replaced once and welded two other times. I have had each front wheel spindle replaced three times and one rim. The oil drain always leaked and the mechanic cub who was sent to me said that he can do nothing about it. The bracket that holds the hood down broke in the second year I had it. I have replaced each mower deck spindle every year since I have bought it in 2008.

Home Depot told me that they can send their tractor in but it would take at least 4 months to get it back and I cannot go with out it. Looking up information on it is a joke as well, unless you want to pay $17 to find out the size of something.

I bought the Club Cadet 1550 two years ago for 2600 dollars. It would not start or only start when cold. I took it back to Home Depot and they told me it would be sent back and it would take 9 months to getit back. But I could take it to a Club Cadet dealer and get it fixed. The same story the dealer in Mathews county was backed logged for 6 months. I was told to turn the top part of the engine 1/2 turn and it would start. I neede the machine for the season so I got by with starting it with a half turn on the engine. at 25 Hours i broke a belt. I could not get a free replacement and had to buy one for about 60 dollars. I looked at the deck and noticed that the spring was not holding the belt tight. I moved the spring tighter and that seemed to work. More trips to Home Depot and Mathews Lawn and Garden 9306 Buckley Hall RD Mathews VA .

At 100 hours it stopped and needed a new voltage regulator. did not help the starting problem but now it would start. cost 55 dollars outside Home depot and Mathews Lawn. at 200 hours the mahcine broke off a bearing housing on the mower deck, dry no grease. Still does not start right at 200 hours. This machine is a lemon. and I can't seem to get any help with it.

I bought an LZT 54 zero turn mower in March of 2010. I cut a lawn of about one acre in size. The mower started screaming when the blade clutch was engaged. On investigating the problem, it was found to be the center deck spindle and it had frozen the (sealed bearing) burned out. I was told my warranty was not good for that because it was normal wear and tear. The mower has 66 hours on it. I feel squandered on this. The part I had to buy was $89.00. Please tell me why I would want to buy another mower from Cub Cadet.

On 04/18/2011, I purchased a Cub Cadet SLTXO54 Lawn Tractor. The first time I tried to use it, the deck belt came off. I contacted Home Depot about it and they told me to call the 1-800 number on the tractor; and that they would pick it up and repair it at no charge for me. This was in April of this year. A week after I had called Cab Cadet, the Cub Cadet contractor came out to pick the tractor up. It took them from April (the month that I had just purchased this tractor) until June to return it to me in worse condition that it were in before I sent it to them. I went out to use it and it wouldn't even go into drive or reverse.

So I contacted Home Depot. I was told to get it in to them so that they can send it out to get it diagnosed, to decide what their next step will be; and it would take them another 3-4 weeks. At this point, I told them that I don't even want the tractor because its been a problem from the first day I purchased it. Now, here it is July. They have my money and I have nothing for it. No one should be treated this way, when they buy big-ticket products such as this. They can keep the tractor because it's as if I never owned it, anyway; and I still don't have it now. I've spoken to Home Depot a number of times to resolve the problem by seeking a full and complete refund of all of my money connected to this tractor. But, it seems they think it would take forever for that to happen.

I bought a cub cadet LTX 1054 riding lawn tractor less than two months ago. I live in a high drought area (TX) and the grass is not growing. So I never even started the device. I went to move some hay bales around with it today,and noticed a puddle of gasoline on the floor and a dripping leak near the carburator.

Actually, it emptied over half of the tank before I got the tractor back to Home Depot where I purchased it.

Fortunately, I had saved the receipt.

My LT1045 Cub Cadet Engine has 3 major issues and has been diagnosed no longer usable by a cub cadet mechanic here in Rochester. The issues in the order they happened, The top cover plate had 4 10mm bolts loosen up and were getting hit by the fly wheel. Later oil was leaking from the block where a crack had developed and most recently the mower started running very rough and the oil light came on. Now the engine runs with a very loud knocking. The Engine is a SV600-0009 20HP Kohler Courage. Serial # 3504817763. The mower has never seen rain or snow and has been stored in the garage all year round. I bought the mower from Lowes in 2006. I was a return customer to Cub Cadet because the one before it lasted 25 years and this most recent one only lasted 230hrs. The mower itself is still in great condition except for the motor. I'm currently without a mower and i own 1 acre that needs mowing. Hope you can help me. I have not contacted Kohler directly about my engine yet.

Purchased Cub Cadet LT1045 in March 2008.

Spring 2008: 23 hours mowing and it was into the shop - for five weeks at the most critical mowing time. Muffler came loose and melted lift-up hood. PTO blades would not engage. $300+ repair.

Spring 2009: another 20 hrs of mowing and some pin was sheared off, making PTO blades inoperable. $300+ repair.

Spring 2010: wow - mowing hours up to 82. clanging noise. cracked block. machine is out of warranty, but Cub Cadet agreed to replace engine. while in shop, muffler had come loose again, mounts loose. $350+ repair.

I purchased a Cub Cadet LT1045 riding mower in June of '07. From the very start, I had problems with the belt coming off and springs breaking in the belt assembly. I had to replace the battery in the second season and have had it to a dealership a couple times for maintenance. This mower only has 79 hours on it and I have two acres to mow. I had to purchase a push mower so I could work on my yard while making repairs to the expensive machine!

I own a Cub Cadet LT2 542 lawn tractor (purchased in 2006; currently has 175 hours on it). I just finished ordering a new seat base for it. The original steel base cracked at the areas where the base connects to the "L" brackets that hold the base to the frame. This is a dangerous condition, because when the areas in question gave way, the seat came loose as I was riding it. I nearly fell off the mower. A piece of heavy gauge steel less than 6 years old should not crack like that.

But considering MTD's reputation for using inferior grade steel (among other things), I shouldn't be surprised. The base is poorly designed to begin with. And the steel used is less than adequate for the job. Furthermore, I can't help but wonder how many other Cub owners have experienced this. And if so, has there ever been a recall issued? I'm not aware of one. For those of you who own the same or similar models, you might want to take a moment and check the seat base the next time you go to use the unit. Look for cracks where the base piece is bolted to the "L" brackets.

I have a Cub rider still under warranty. It is automatic and will not go into forward or reverse the right way. I have had it to 2 different dealers, and they told me there was nothing they could do. They did admit that there was a problem.

I have a Cub Cadet zero turner (Serial Number: 0C054Z00016). After turning the Cub Cadet ignition off, fire blazed on engine. At that time, I proceeded to try and put the fire out, but fire became too intense to handle. When I saw the chance to try and control the fire, I grabbed a nearby fire extinguisher and put the fire out. By the time I was able to control and put out the fire, my engine was destroyed--resulting in a monetary loss. Not only did the fire destroy my engine, it was also a very dangerous situation for me physically.

I purchased new a Cub Cadet LT1040 in 2006. Kept in heated garage and serviced as per CC. The first time, while cutting my lawn the transmission blew. Then transmission was repaired, the second time I went to cut grass and tire was flat. I had to replace battery, first summer of use with less than 5 hours on the tractor. Same summer the deck drive belt pulley sheared off. Second summer the deck fell off. This spring I started it up and piston rings / engine blew. With 45 hours on the motor!

What an unbelievable piece of **. I paid a lot of money for what was supposed to be top of the line tractor. I should have known MTD would make Cub Cadet cheap junk instead of keeping the quality up with Cub Cadets of the past. I should have bought a Kobuto. Oh and the one size fits all $400 dollar bagger was complete pain and continually fall apart when in use.

Let me begin by saying that Cub Cadet wasn't always a **. In 2005, I bought a cub cadet LT1046 that served me well until Hurricane Ike took it from me. After losing my first mower, I bought a 2009 LTX1050. I haven't made three cuttings in a row without making some kind of repair. I've replace 2 spindles and a belt. I also have constant problems with the belt. It comes off constantly because of stripped self tapping bolts used to hold pulleys in place.

I now have my Cub Cadet in my front yard with a 'for sale' sign on it. I payed $1999.99 for it. I hope I get $200.00 for it.

I purchased an RZT 42 Zero Turn Mower in August of 2006. I used it basically for three mowing seasons. I took it in for service as the engine mounts are broken, and I need a new engine. Because it was past warranty, Cub Cadet will not do a thing, even though they obviously cannot properly tighten the bolts securing the engine to the frame. I even asked the place where I bought (and serviced) the mower, and they said this was not something they checked for, and Cub Cadet still will not even give me a credit towards a new mower. I'm done with this company; I will never buy another mower from them.

In the spring of 2007, I purchased a commercial Cub Cadet M50 Zero turn mower. Both hydro pumps have failed one with 100 hours on it and the other with 300 hours on it. Now at 350 hours the right pump is failing again. Cub replaced them the first two times because they were under warranty but now they are not. I also hate that I needed a lug nut and they told me I had to buy the entire hydro pump assembly ($1100.00) when all I needed was a $1.00 part. I am very upset and disappointed by their customer service and will now break my 20-year loyalty to the company brand. I am out a few thousand dollars as a result of these problems.

I bought this 2006 mower off the original owner with only 50 hrs on it; it was like brand new. I had it for less than a month. On my third cut, the right rear axle snapped in half. The wheel almost fell off. After a week of complaining, all Cadet will do is pay for the axle for $39.00. The local dealer ( Power Up Equipment) wants 10 hrs of labor to replace it for $700. This is absolutely ridiculous! This is an item that should never break. It is clearly a defective part. This is how a major company stands behind their product. I should have bought a Kubota.

I've had Wheel Horse, John Deer and Cub tractors for years. The Cub tractors were supposed to be dependable. I found them needing more maintenance on belts, blown oil seals, spindle and deck problems. Then my 2146 caught fire last weekend after cutting the grass, but a quick reaction from my kids and the Dresser fire department prevented my entire shed from going up in flames. I'm done with cub tractors.

Horrible mower, absolute junk. I bought it in July 2007 and mowed 4-6 acres. I have only 92 hours on this sad excuse. In October 2009 the right side transmission ceased working. I tool it to Palm Bay Power Equipment for repair. In March 2010 they informed me that Cub Cadet would not honor the warranty. After my attorney contacted them, they changed their tune as it was under warranty.

In September 2010 I retrieved the mower with the right side transmission "repaired" and had been informed that the steering box needed repair! These repair people had the part for two months without fixing it. It came back to me and I used with the left side transmission only. Now six hours after return, the entire piece of junk will not move. We have once again contacted Cub Cadet without response. This $3500 albatross needs to go and a new product given to us. To be honest, I would much rather have a refund than another one of these horrible products.

After reading the experiences of Cub Cadet users, I thought I might add some info on my 1045 mower, bought new in 2006 from Home Depot. When I received the mower back in '06 it came with a flat tire. I called HD and they sent a service tech with a replacement tire assembled on a new wheel. I describe the techs assistance as friendly and helpful.

Unlike the person who had the same machine bought in the same year and had problems now after only putting 50 hours on hers. I mow 4 acres, more than the machine is rated for, and over the time I had the mower I never once had a problem that I did not create. One spindle wore out, and likely it was that I didn't grease it that caused that! I put just under 300 hours on my 1045, and the deck belt came apart. Not bad performance on a used and likely somewhat abused machine.

So, I just went out and bought a Cub Cadet Tank, 48 inch deck and the 1045 is sitting in my barn waiting to be used for a back-up. If I do not need to use it in the next 2 months, I will sell it and I already have someone waiting to give me $450- for it. Great product! And to think I will sell it after all this time and use for more than 1/3 of what it cost me. Need I say more? The biggest issue I have found with these, and other similar products, is they are not used enough so they develop the "ethanol blues".

I got a new Cub 2550 garden tractor which worked okay. Then it hit a hole in my yard and the hood mounts snapped off and my hood needs to be replaced. It's under warranty with only 42 hours on it. Then the big roller in front of the deck fell off and I mowed over it bending one blade. This tractor is the biggest ** I ever had and the sales people at Kavolich in Greenfield, PA are worthless. It's like talking to the floor. Not once did they say sorry or anything! Just, 'thanks for the $3800' and 'see you, bye.'

I will never buy from this guy again. I will have kids and they will never buy there! I work 50 hours a week and have to put up with this when I come home.

In 2006, we bought a Cub Cadet LT1045. I always kept it garaged, clean and in good condition. Last year, it started having issues - leaking oil. So far, we had 50 hours on it. The oil leak got worse to the point that it wouldn't run. End result: I found out the block was cracked. I had contacted H.D., but no response. After using a push mower on 1.25 acres for a year, we must invest another $1400 in another mower (not a Cub Cadet, not at H.D.).

My wife and I purchased a new Cub Cadet 1050 from Home Depot approx. one year ago (2009). I purchased this brand thinking it would be better than the Murray brand we had previously owned.

What a disappointment. When we first got it home, I read the manual and followed pre-use directions. The mower would not start. Bad battery. One of the managers from Home Depot was good enough to exchange it out on his way home the following week. After cutting the yard 1/2 acre 5-6 times, the mower out of the blue refused to start. I have titanium in my spine and both knees have been replaced. I had to push the mower 1/2 acre up hill and then load it by myself to return it to the original Home Depot where it was purchased. Another Home Depot refused to take it back and stated it had to go to the original purchase location. (glad I haven't moved out of state)

After three weeks, the mower was returned. The next two mowings the mower started fine. Then it started taking longer to start the mower.

After four more cuttings the mower has again refused to start. Again I had to fight this mower across 1/2 acre and load it to go back to the Home Depot where they say they will gladly return it to Texas for repair again. I told the store manager that I did not want it back. In 100 degree weather, pushing a riding mower that weighs a few hundred pounds with titanium knees isn't a lot of fun.

I then contacted the Cub Cadet home office customer service and spoke to a female there on 9/03/10. I told this female tech of what I had been thru and that I expected a full refund of my almost $2200 spent. I was told i would have to take that up with Home Depot. I further advised the tech that in my physical condition I couldn't keep pushing a riding mower around and needed something that I could depend on. She quickly informed me that all Cub Cadet would do is repair the mower while under warranty and that was it.

I then informed her that if I couldn't get a refund on my Lemon Cub Cadet 1050 that I would seek legal action if need be to get satisfaction.

I further advised her that I recently came across several sites of unhappy angry customers on the internet that were very unhappy with the customer service and quality of Cub Cadet's products. I advised her that I might start my own page. The customer care tech informed me that I'd better watch what I print or Cub Cadet may seek legal action against me.

Please spread the word. MTD/Cub Cadet does not take care of the customer and will not stand behind their product. Now I understand why so many people are so upset and all should seek satisfaction in the courts.

Extreme back pain / leg pain from having to push this riding mower because of poor design.

In 2006 I bought a brand new Cub Cadet 1045lt. I have taken very good care of this lawn mower. Maintenance has been a top priority being done on more than a regular basis. I was hoping to get at least 15-20 years out of my Cub. I only got 4 seasons of light mowing. 2 months ago the mower started leaking oil and knocking. Soon the loss of power started. Come to find out that the block is cracked and there is damage that suggests that mower was started up without oil the first time. Thank you cub cadet who I thought I could trust. And thank you to Kohler for building such a fine engine with the nylon gears in it.

I traded my John Deer in on this mower special order on October 2, 2009. It is a 3000 cub cadet. It has been bought but bad. Can't even get my yard mowed before it tares up. Difference things happen. Had it in shop almost all summer. I would like to have my money back which they gave me 1500 trade in. I payed them 5900 difference or they give me another mower of same value. It makes it hard when grass gets too big, doing without a mower. Appreciate your help. Thanks.

I bought a new Cub Cadet in April 2009, after my snapper rider finally rust out the deck and I could not get 1 bolt loose. So, I sold it for $150.00. Not bad after I had it for 15 years. Good reason to tell my wife that I needed a new tractor. I did my research and by far the Cub cadet ltx1040 auto, beat out the John Deere by far in turning and warranty.

Anyhow, my problem started when Home Depot delivered my tractor to my home, which I wasn't home yet and my wife signed for it. The first thing I did notice was the steering wheel was clocked 180 deg. off center. So I called and was told to return the tractor. I repaired it myself. I put the tractor in my shed, till the week-end so I could use it. When I was taking pictures of my pride and joy, I notice some hay were the drive belt and deck was. To my surprise, it was a bird's nest with 4 eggs in it. I pulled it out and put in a tree, but knew the fertile eggs would be dead. So, after driving the tractor for awhile, I always notice the toe was really cranked in on the front tires. My neighbor always made a comment about it.

I finally contact Cub Cadet corp, customer service,and Scott there was very helpful and sending me the procedures on aligning the front end (which I should have not had to do if it was set up right from the builders). After about 6 months, I really started to notice rust spots along all the welds. I started looking everywhere, under the seat, the deck, everywhere rust. I contacted Cub Cadet again, was instructed to take the tractor to get pictures taken from the repair shop. The mower shop took over 1 week to send the pictures. I was going back and forth with Cub Cadet, just to get some answers. Never have till this day still.

I called Home Depot corp office on Friday after noon, spoke to customer service and explained the problem. By Saturday, the manager of the store called and I explained everything and he gave me some options. I said, "best option was to return it and get full refund and your company can deal with Cub Cadet". He said, "No problem". I loaded the tractor up with my neighbors trailer and returned it. I was treated very good, I plan on go down tomorrow and buy a brand new one again. As long as your selling store takes care of you, it's not their fault when the tractor breaks. Happy Mowing!

In March 2010, I purchased a Cub Cadet LTX 1050 from Home Depot in Marion, IL believing this to be a top end product. I was severely mistaken. The first attempt to mow my yard resulted in the mower's transmission slipping and finally transmission went out on mower. I contacted Home Depot who did deliver another new LTX 1050. I mowed happily with the new second mower for about a month without a problem. Then it threw the deck belt which I put back on three times and it threw belt three times.

Home Depot told me to take my mower to the nearest warranty Cub Cadet dealer, conveniently located 80 miles round trip from my home. Three weeks later ,I pick up the mower and mowed my yard. The second I time I mow, it throws the belt again. I contacted Cub Cadet in Ohio and they tell me it is my fault (I explain I have 20 years of mowing experience) and insist that the deck level 8 out 12 is too low to engage the blade. I take it back to repair shop (80 miles round trip) and two week later, I get it back with a new belt. I mow the yard once and next time it throws the belt. Do we see a pattern? Cub Cadet should replace this mower with a mower that works or refund my money! I would like Cub Cadet to pay mileage for the 240 miles and reasonable compensation for my time to load and travel to the repair shop and travel home and return to the repair shop to pick-up and travel home and unload. Also, I need compensation to reimburse the individual providing me a mower to mow with that is a 13 year old craftsman outperforming a $2000 brand new Cub Cadet. I actually want amower that will be reliable and can mow my yard. I sincerely hope that some type of justice via this site will occur. Please contact me if more information is needed.

My Cub Cadet 1554 SLT throws the deck belt very frequently. I have paid to have it replaced and repaired 6 times in 2 years. I see similar complaints online. Why is there no class action suit about this? Repair costs now equal to $600.00.

I am spending more on repairs in four years than I did in five years with my yard machine. I have 2 ztrs, 2004or5 and 2006, at a cost of $3500.00 for each one. The yard machine was only $800.00. I thought cubs were suppose to be the best. I am having serious,serious doubts. I am close to selling both and try to find something of quality for my money.

I have had to replace two sets of barrings on the older model; twice in three years. Plus two other belt wheels on the mower deck. The new one had to be repair the second year but I do not recall what for. I would have to look it up. The bottom line is am not very happy with where my money is going.

On Aug 1st, 2010, I purchased a Cub Cadet LTX1040 lawn tractor thinking I was buying a quality product. Wish I would have read some of these complaints before. Today is 16 days after I purchased it and I am having major problems. I used it for a total of 7 hours for three lawn cuttings. Mind you, they are residential lawns and no stress on the machine. Well, after the third cutting it started to sputter. Not all the dash lights are on. It will not start or run unless it gets a little starting spray and I have a tire flat. No nails in it or wear. It even has the numbs. Also, the battery is completely dead. After a couple calls asking for a new machine to Home Depot, they are sending the store repair person and he said if he can't fix it, they will call Cub Cadet. Bunch of horse ** to me. Wish me luck, people, because I am in for a fight.

I purchased a Cub Cadet self propelled mower last August and the first day of use, the mower would not start after it warmed up. After all repairs, the mower would not ever start after it has warmed up. I dealt with it and just made sure I did not shut it off until I was done mowing, then the transmission went out after 5 uses. I took it to the repair shop and it sat for 2 weeks. Used the mower several more times and the transmission went out again. The mower has been worked on a total of 4 times for repairs like transmission and not starting.

This last time, the authorized service repair shop for cub cadet shop basically refused to repair it, and took the mower apart then lost several bolts than had me pick it and loaded it in my truck and said it was fixed, but they did nothing but change the spark plug, and the dam mower will not move with the self propelled. So I guess the transmission is still broken and they will not fix it, even though its still under warranty. So you know what I did? I took it back to Tractor Supply in the pieces that Phillips repair, the authorized service and dealer for Cub cadet left it in. After a full year of use minus repair time and told them to shove Cub Cadet up their asses and bought a John Deere.

In April, 2010, we purchased a Cub Cadet LTX 1050. The first time we used it, it threw the deck belt. It continued to throw the belt periodically for several weeks. In July, as my husband was mowing, he looked down and saw a pulley lying in the grass. One of the deck idler pulleys had broken off, but the belt was still working as it was caught on the bolt. We had the mower repaired under warranty. The first time we mowed after getting it back, it threw the belt at least 5 times. Now, it is in the repair shop again! We are paying for a $2000 mower and not able to use it as it has been in the shop for 2 weeks and now 1 more week. We also have to stop mowing and put the belt back on which drastically increases the amount of time mowing. A new mower should not be doing this!

I have a Cub Cadet Lt1045 Lawn Tractor which is still supposedly under the manufacturer's warranty. The tractor was purchased at Home Depot in Midlothian, VA. It recently caught fire after a short term use of about 20 minutes. Cub Cadet refuses to fix, replace or reimburse for this because they are erroneously hiding behind a line in their warranty, which states they will fix it only if it is not subjected to misuse, abuse, vandalism, theft, fire, water, etc. In my opinion, it wasn't "subjected" to fire, but rather it "was" the fire!!! Poor design of where the exhaust and other hot engine parts combined with the cheaper plastic hoods of these machines are the cause of the fire and should be considered a manufacturer's defect! Serious injury could have occurred in addition to the property damage that has been done. Cub Cadet (MTD) does not stand behind their products! This was a $1700.00 tractor that should be expected to last longer than the 3 year / 120 operating hours warranty!

We bought a Cub Cadet 1050 Mower in Spring of 2010. Every time we have used it, it has shucked the deck belt at least once. It has become so aggravating, I am going to try to sell it for what I can and buy something worth while. I have never spent a more worthless 2000 dollars in my life. I will never buy a Cub Cadet product again.

We bought a Cub push mower a couple of years ago, and it is the most uncomfortable and tiring mower to use that I ever bought. However, it does start and work okay, so I can't say as much bad about it as I can the rider mower. I just wanted to warn everyone to stay away from Cub Cadet no matter what you hear, you will be dissatisfied. We went to buy a belt for it at Home Depot. They had 2 bins for the 50-inch belts. They were both empty. What does that tell you? The other belt bins at least had belts in them!

I am not and never will be a Cub owner. My friends on the other hand are, with regrets. For the past few weeks, I have been mowing their yard for them. Two of the three weeks, I have had to go get another mower to mow their yard. Their yard is somewhere around 4 1/2 to 5 acres and they have a zero turn with a 48 inch deck. The first time I went to mow, one of the front tires came off as I was going down a hill. The second time I used it, I mowed two 30 foot swipes and the belt burnt into. I felt bad about it until they informed me that it was normal that they broke them all the time and not to worry about it.

They got it fixed and I went out today and mowed it for the third time and actually mowed until I ran out of daylight, but as was I mowing, I happened to look over and I saw a metal pipe laying in the already cut grass. I got to looking and it was the exhaust pipe off the mower and the grass around it was black. Never a dull moment. Now let me tell you about fixing it, we decided since we had to put a new belt on it that we would go ahead and sharpened the blades. 3 hrs later we got the blades off and we were using an impact wrench. The dealership was the last ones to work on it.

The best part tho apparently the stupid thing does not throw grass out because I literally took my hands and scraped off a 5 gallon bucket of grass from the deck. I asked if they had bought a lawn mower or a vacuum cleaner. Anyways, it's a piece of work to say the least. Our advice to everyone, buy something else or if you get a Cub buy a goat to go along with it.

Purchased 2554 mower in April of 2007. Within the first two years, the hood kept popping off, violently, after being put in the shed. Several times the mower was taken in and different hoods were placed on. I sent a letter, concerned that at some time if the hood popped while I was driving it - my safety and health would be harmed. They considered to assure me it was safe and they would take care of me. Then, the front axle broke for no reason. Since, I have had problems with the front right wheel. The deck fell out when I put it in reverse. Then the deck was mowing lopsided.

The general manager, Dave C., at Culpeper Motor Corporation came to my house to pick up the mower to repair the deck. When I returned I found him mowing my grass and he said he fixed it with some wire he found in the yard. He also mentioned he had spilled the mower and thought I needed a larger mower. The mower never did mow correctly after that. Then in September of 2009, the front wheel broke. I called Mr. C. who informed me that the business was being moved. He asked for my patience and promised to make me happy by refunding me my money or getting me a new machine. A great deal of correspondence had been written and I was given assurances that they would make it right.

By November, Mr. C. was refusing to take my calls and I had to call Vince A. of the Cub Cadet Manufacturer. Mr. C. then called and said he understood I was to get my mower picked up. He picked it up in November of 2009. I hadn't heard anything and by January showed up at his new address to make certain my machine was still in his possession. He then made an offer to repair a long list of items (I never have received a letter in response to my repeated requests to return the machine to the manufacturer - as required by Cub Cadet that the dealer write). I did not want that. The machine was constantly breaking down. I no longer trusted that the machine was quality (which I was told it was - and which is why I paid $4,000) instead of $2600 at Home Depot.
I relied on the assurances of the sales person, and Mr. C. He promised me several times that he would make me happy and refund or replace the machine.

Then, suddenly, he changed his story and offered to repair it.

In April, he sent a letter stating that the damage was due to operator error. He insisted that I sign the letter and return it to him. I wrote certified letters to the old company (since he told me he received mail from there), and also phoned him. He denied receiving the letter I wrote asking him to return the machine and wanting a refund. Mr. Dave C. of Cub Cadet Culpeper has been wrongfully withholding my 2554 Cub Cadet for 9 months. November 2009 through August 2010. He has now spoken to a friend and threatened to have the mower impounded and stated he would sell it at an auction. My mower had 95 hours on it. It was kept in a shed and was in pristine condition, except for the manufacturing defects which caused items to break frequently.

Mr. Dave C. is using unfair business tactics, has fraudulently made promises that he has not kept, has attempted to sell me a higher quality mower after I was told the mower I had was sufficient for my needs. Mr. C. has refused to provide written evidence of the numerous repairs. Came to my house and trespassed by mowing my lawn and stated he had "flipped" the lawn mower. Now, Mr. C. is insisting on making me sign a document that will release Cub Cadet from its manufacturer's warranty obligations and is withholding my machine until I sign his letter.

I have had to replace 5 gas caps on my RZT 50 mower. It is a design flaw with the neck and gas cap sticking up so high just waiting to snag on brush or cables. Home Depot who sells the unit and other Cub Cadets has no parts at the store for a cub cadet. There has to be a fix for the problem. I have an idea how to rectify the problem and if it works then I shall get a patent on it for the Cub Cadet as well as other manufacturers equipment. The way this thing often gets hung up under things and rips the gas cap off, it could easily start a fire from the spilled gasoline.

I bought a 06 Cub UTV new on 05/21/07. I have had brake trouble since owned. They always said it was driver error. Four weeks after purchase, brakes were replaced to my expense, 11/15/07 a brake kit was put on and front disc brakes were crystallized and were replaced. On 06/11/08, the same repairs were made, 04/14/09 brakes were repaired again, spring of 2010 brakes were messed up again and parts were taken off a new UTV and put on mine because after three weeks the parts ordered never came in.

On 07/16/10, my nephew, his two sons and myself were going to the river. We pulled up and parked, unloaded chairs, fishing poles and were gathering firewood, then the UTV started rolling down a 15ft bank and crashed into the river. 2000 dollars in damage. Again Cub Cadet is saying driver error even though I have complained and have had brake failure from the time I purchased this.

This UTV only has 150hrs on it and never has been abused. I am the only person who drives it. I have paid for 3 sets of brakes, the company has also replaced 3 sets but they said nothing was wrong with it. Thanks to brake failure on the river, an 8 year old and 10 year old could have had their life taken. It's a shame.

Cub Cadet should be responsible for repairing my UTV. Someone please help. Thanks.

This store can't help. The manager quits 3 years ago. Axle broke 3 times, all 3 shafts broke and worn, belts gone, eats 4 sets of blades a year, deck support bracket welds broke, power take off wires shorted out. Stress cracks all through the 50"mower deck. Cub Cadet is bad. I am over 60, Combat Vietnam Veteran, disabled and very upset! $500.00 a year to keep it running from the second year. I have had it more than 5 year rzt22 w/ 50in deck Briggs eng, the only good thing on the mower.

I purchased a Cub Cadet UV on 7-09-10. Upon delivery, I drove it to my house when the side door flew open and would not close. They came the next day and adjusted them so they would close. I drove it again and it started to backfire when I shut it off. It was also idling too fast and has a loud screech when you take your foot off the gas. So they came and picked it up to service it 2 days in the shop. I got it back, drove it some more and still had the same problems. But now, it is leaking oil. They picked it up on Friday, we had to call on Tuesday to see what was going on. They had to adjust the idle. Ordered an oil gasket and adjusted a cable. We called again on Thursday but the only person in was a parts clerk, who had no ideal what was going on. Today is Friday, they still haven't called or delivered the cub back to me. I am to the point of going and getting my money back and telling them to stick the cub.

We purchased a LTX1050 Cub Cadet from Home Depot in April 2010 for $1900. After having only 8 hours on it, the deck belt popped off. We read the book and put the belt back on. The next time we used it, the deck belt popped off again. We called Home Depot and spoke to Cindy, a manager, and she said that I would get a call the next day. However, a week passed and we never received a phone call. We had a family affair at our house so we had to fix the belt and cut the grass, which by the way is an acre of land. The following week, yes, you guessed, it the belt popped off again.

I called Home Depot again and Cindy was not available but I spoke to Frank, a manager, and he gives you the same story. The mower has to be returned to them for them to send out and if it is determined that it is a warranty item, then it will be fixed. But they cannot tell you how long it will take and we could be without a mower for 3 weeks. In New Castle county, if you do not cut your grass, you get a citation. After having so many issues, we started researching and found that this mower has a poor design and many people are having the same issue. When you pay almost $2,000 for something, you expect it to work and to work for more than 2 months. No one is willing to admit that this mower should be recalled and our money should be refunded so we can buy a mower that will work.

I purchased the Rider (Cub Cadet) 46 inch cut, approximately 2008. We have nothing but problems with the belt coming off. We bought a new belt but it still comes off. This machine has been nothing but a pain in the neck. I believe we bought a lemon. We would appreciate your help in this matter. If we lift the height bar while blades are in motion, it will also come off. Please help.

When I read your Cub Cadet stories, I realize that not only I have a great dislike for Cub Cadet Lawn Tractors. In 2002, I purchased a brand new 2000 Series Cub Cadet lawn tractor from a reputable tractor dealer. It was very expensive, but I wanted a shaft drive model and not always worry about belts. The mower deck however is still belt driven with 2 belts. Unfortunately, when using the thing, within the very first 10 minutes the deck drive belt broke. The dealer gave me a new belt without charge and I installed it. It was quite a bit harder to do than I thought. I ran it about 45 minutes and parked. Next day, shortly after starting to mow, the same belt broke again. This time, I had to pay for it. The discount for parts, promised by the salesman, was not honored.

Upon inspecting the deck carefully, it revealed a misaligned (bent) idler pulley, which with its sharp rim cut the belt under load. A few months later, the paint started to flake off the engine cowlings on both sides. The dealer replaced them under warranty. Not much later, the paint on the hood came off and started rusting around the edges. The dealer replaced the hood.

Every time the dealer got involved, it took weeks to get the machine back. Then 2 of the blade spindles had to be replaced (by myself), a spring broke on the deck mechanism and then a tension arm on the deck broke off. The mower really did a lousy uneven job and everything had to be mowed twice. The motor would not stop running after the ignition was turned off and kept on dieseling and back firing.

The cut-off jet in the carburetor was found to be faulty. Then when it ran erratically, the dealer claimed water was in the carb and charged $98.00 for carb kit and fuel filter. Next, the spindles, made of cheap pot metal, were deteriorated to the point where they all needed to be replaced. Electrical problems were numerous. Last year, I replaced the entire deck because I was tired of replacing spindles and linkages again. The steering is so hard that I wonder what's going on there. Yesterday, the mowing deck stopped again because the electric clutch will not engage.

Since we had the mower, it has required more work, more annoyance, produced more choice vocabulary and brought more surprises than any other piece of equipment I was ever fortunate to own and use. This Cub Cadet was and is an ongoing nuisance. The only reason we still have it is that I paid so much for it that I am a pretty fair mechanic and can't afford another one.

The only good thing in my favor is that I personally can and will do most of the repair work. We have a Honda mower, which starts every time, cuts real smooth and is very easy to operate. Bottom Line: No, I would never buy another Cub Cadet. Take heed, do your homework, find a mower with a good track record, foreign made if necessary. You know, they did show the big three how to make reliable cars. Stay away from Cub Cadet!

The first mower we purchased, the mower deck fell off and broke the hangers and had to take it back to Lowe's where we purchased it. They gave us another mower and we have had lots of problems out of it. Not only have we had trouble keeping belts on it, we are having trouble with it not pulling on the left side. It is blowing oil out of the reservoir under the seat. Every year we have to spend $300.00 or more to begin the mowing season. This year, we have had to replace all the spindles and belts again.

For the price we paid for this mower, we thought this would be a better product than this. This mower has been a lemon since the day we bought it. They are saying it is going to cost $795.00 per side to replace the transmissions and for what we have paid for this mower, it should have lasted a lot longer than this, and that is not counting labor. We are very unsatisfied with this product and would like to see if Cub Cadet could help us with this matter.

I paid $6000.00 for a Z Force Zero-Turn Mower Model #53AA5DBJ709. It has around 60 hours on it and the left axle shaft broke off in the drive unit. Of course, now it is out of warranty! This part can easily be replaced, unfortunately, Cub Cadet does not sell the axle shaft. Instead, they will sell me a complete drive unit for $1300.00. That is just ridiculous. There is obviously a defect in the axle as it was broken clean off, like it was cut off. No strain or wear marks. I have been a certified auto technician for over 30 years and have never seen an axle break like that!

I bought this tractor new from nugent tractor sales in 9/9/09. i have only 5 hr on it the hood broke off all 4 bolts called owner johnny n. he said he would replace it, but reverse won't work on a bank. over all the the tractor is a peice of junk i would like to have my money back. i wouldn't buy a cub cadet, and I had cub cadets sent 1969. mtd junk.

I purchased a Model 3206 Cub Cadet lawn tractor with a 48 inch mowing deck in 2002. The Club Cadet spec listed the Model 3206 as having a 22 HP Kohler Engine. In 2009 the deck failed. The Cub Cadet spec for the 3206 indicates it can take up to a 54 inch deck. The engine failed this week.

I just discovered that engine is a 20 hp per the Kohler spec listed on the engine. The Cub Cadet spec has the max deck size as 48 inches for the 20 hp engine.

I also just determined that there is a class action suit for which Imight be compensated up to $75 if I filed.

I sent a similiar email on May 25th 2010 to this MTD, products Techinican and received No response!! I'm the owner of a 5000 Series Cub Cadet Tractor 5234D which has problems with two transmission gears. the tractor has had a new service kit installed back in July 2007. Which was supplied by Cub Cadet and four hours of labor support and I paid the balance for that repair. now item #5, the 13 Tooth Spiral Bevel Gear(30Rc strength/hardness)is ruined with the teeth worn down like it had slipped on item #9 the 54 Tooth Spiral Bevel Gear (52Rc strength/hardness)is also ruined with some teeth worn and chipped at the edge. has Cub Cadet made any changes to either of these gears since the December 14, 2006 Service Kit. I don't feel that the gear strengths are of the right steel strength/hardness for this model tractor. I said I would be willing to send him the affected parts for his personal inspection or email photo's which ever he would like to look at this problem.

i got a new cub heavy duty 2550 lawn tractor. very poor design, when you change the oil it runs all over top of deck and motor plate, the hood broke and fell off after 1 year, the deck has 3 big holes to create a vacume to cut grass better so they say all this dose is makes a big mess all over the mower, dum idea tractor. is hard to turn. needs power steering, tires are to small. tractor will beat you to death on rough ground, all in all dont buy one. you will be sorry

I bought a Cub Cadet self propelled mower at Home Depot in 2008. I remembered what good mowers they made back in the '70s. Huge mistake. Constant maintenance issues. Poor quality craftsmanship and parts. It went down again tonight. I have a small, undemanding yard. I can't imagine relying on this piece of you know what for a bigger job. $200+ in expenses so far and lots of headaches.

I bought a Cub Cadet LT 1042 in 2004 from Lowe's.
The tractor has been in storage for 3 years. Again, I have a large yard so I started using the tractor again. After 4 mows, the cable that engages the blade broke. This is the 3rd cable I have replaced. I have had the mower serviced every year that it was used at reputable mower repair shops.

From day one this mower has been in the shop, the first year we owned it - bought in January and it broke in June and was in the shop for over 3 months during summer. Shop could not get the parts (and this was an authorized repair shop). I want to know if anyone else has had problems with the cable that engages the blade/does anyone know what this part is called? I am going to try to fix it myself.

On April 6 2010 I purchased an LTX 1040 Cub Cadet from the local Tractor Supply store. From the first time I mowed with it it was apparent that something is not right in the front end. When getting to the end of my row and making my turn to come back the outside steering tire digs into the turf and tears the grass out. No matter how wide I swing or how slow I go it still happens. The manager at TS said they would do whatever necessary to make it right with me but that turned out to be not true. I took the mower to the authorized repair dealer in Zanesville and he took it out in the grass and came back and said "There definitely is something not right".

He called MTD and was told that they hear that complaint every spring. Another repair shop in Ashland was called and he stated "it is what it is". I mowed with a Snapper for 27 years and never had any major problems. Unfortunately MTD now owns Snapper so no doubt their quality is gone. As you can tell from all the other complaints if you buy any MTD product you are asking for serious financial setbacks.

While mowing our lawn,

our riding lawn mower started on fire, I jumped off and the unit exploded.

I purchased a Cub Cadet lawn mower model no. 12av467009 on 5-10-09 at Tractor Supply. I was mowing the grass last week. The transmission broke after four mowings this spring.The mower is less than a year old. It has a three-year warranty. This is where the fun begins, to get it repaired. Where I purchased it, they do not do repairs. I called Cub Cadet. They told me to go to the nearest dealer, which was 35 miles away. By the way, there is another dealer close to me, but they only repair Cub Cadets sold by them, not other dealers.

I called the repair dealer and was told it may take a month or two to repair as they do all their work on the equipment they sell. They will get to mine when they have a chance. Also, the mower is supposed to start on 2 or 3 pulls, mine can be hard to start sometimes. I didn't tell them that as I don't know when I would get it back. I told them to get me the part and I will change it. I can't wait that long to get it back. I tried to call Cub Cadet and tell them of my problem, but I could not reach anybody there except a lady who told me where to take it. I asked to be transferred to someone or a phone number to call. She would not give me either, just a runaround. She just said, "Bye and have a nice day." This warranty isn't worth much. I think these mowers are junk. This mower was not cheap. I could have bought a cheaper one but was told Cub Cadet is the best. I should have gone with a cheap one because I still ended up with a cheap mower.

I purchased a LTX1040 cub cadet 42 inch cut rider from Home Depot on 5-25-09. I have less than ten hours on the machine. I was mowing my front yard on 4-29-10 when all of a sudden there was a loud bang. I immediately turned off the mower and looked underneath. The mower deck had jumped time and shredded the belts and bent the blades. I went to Home Depot and asked them about my warranty and where to get it repaired at. That was when I found out the warranty did not cover blades or belts. By the number of complaints, I have seen online it is obviously a factory defect if all they will do is replace these items at my expense that is not going to fix the problem. What do you do?

I am writing about my dad's Cub Cadet LTX1045 problems, which are also mine. He bought the mover during the Fall of 2007, when it was on sale at Home Depot. I can see why it was now. In Fall 2007, before they put up the stock of lawn mowers, he made the purchase and started using the mower in the Spring of 2008. I have replaced the belt for my dad 6 times now - twice in the last 2 months alone! That does not come close to the amount of times I have had to put the belt back on during his mowing sessions! This season, it slips off about 2 times per mow!

I was originally thinking it was just the one individual mower that was a lemon (just my dad's). Imagine my surprise when I came across this web page!? Hearing everyone else's complaints with their Cub Cadets, I can see it won't help, nor be any use to try to get help or satisfaction through the parent company nor through the dealer of this defective product. The warranty obviously isn't worth the paper it is written on, when it should cover any major defects within the first 2 years of operation.

Constant and continuous belt and timing issues are major problems.You shouldn't need to worry about anything having to be repaired, when you spend the kind of money Cub Cadet charges for their products. I am going to try to talk my father into going public with this problem, if he doesn't get anywhere with his complaint to Cub Cadet, to which I am not expecting a thing to happen after reading others complaints.

If this many people are reporting having the same problems - think of how many people are not reporting their problems at all! They are just continuing to pay out and pay out... just like my dad has. My mother and father should be using their retirement money on something other than replacing belts at $100.00 a piece. He has 30 acres of land that he mows and needs to be able to count on his mower to not fail him at 68 years old.

I bought Cub Cadet riding mower from Home Depot in Asheville, N.C. in May 2007. I have a small yard but I cannot walk to cut the yard. The mower only has 50 hours on it in 3 years. It came with a 3-year, 120 hr warranty. The deck spindles began getting louder and louder even though I greased them upon the owner's manual recommendation for every 25 hours. Home Depot did not tell me that the local Cub Cadet dealer will not work on anything they did not sell. So I had to rent a trailer worth $25.00 to haul the mower 30 miles one way to a dealer who would do warranty work.

After 2 weeks, the dealer called and said he had to replace 5 bearings in the spindles and Cub Cadet would not cover the bearings under warranty. I had to pay $114.00 for the bearing replacement and rent the trailer again to go pick up my mower. I am very disappointed with Home Depot and Cub Cadet that I will not buy from them again. I do not recommend Cub Cadet Products if this is the way they treat their customers. This will eventually catch up with them. In the meantime, avoid Cub Cadet Products. I had a total expense of $164.00 with no mower for 2 weeks for a product that is still under warranty.

I bought a Cub 621 in 2009 and within two years, the front wheels fell off. The deck adjust handle snapped off. The rope pull keeps jamming and I have to keep taking the top cover off to fix it. Also, the six-speed transmission sometimes, during cutting, it stops working and then it kicks back in gear.

I bought it because of the brand name but never again. I wish Echo made a mower.

On 3/10/09, I purchased Cub Cadet LTX 1040 19 HP 42" AUTO 2009, model # 13rx90arp56 sku 767-035. We did not use it until May. On 7/20/09, I took it back to Home Depot because it kept jumping time and the belt kept coming off. I wanted them to take it back since it only had 11 hours on it and I would have gladly purchased another more expensive machine. They told me they had a 30 day return policy and cannot do that that it has a 2 year warranty and it had to be sent out to be fixed. But, of course, nothing was covered under warranty. The repairs cost me almost $300.00. On 4/17/10, I tried to cut my grass with it and it jumped timing again. It only has 28 hours on it. This mower has to have a major design defect and I think it is about time someone gets in touch with Cub Cadet and forces them to make things right with their consumers since we have no way of getting in touch with them ourselves.

June 13, 2009, I purchased a Cub Cadet LTX 1042, Factory #13AX91AR010 from Tedder Farm Equipment Company. There seems to be a problem with it starting after it has been used 1-2+ hours of mowing. I could not get it started on April 1 after having mowed with it for over an hour. I called and talked to a service technician at 4:50 PM at Tedder Equipment and he told me everything seemed to be in order, it just wouldn't start, however, they were closing for the holidays and would reopen on April 5. It did start about three hours later.

Today, April 8, I mowed the same lawn, 1-2+ hours, cut the mower off, it would not start. Pushed it on the trailer, took it to Tedder Farm Equipment and ask if someone could take a look at my mower (it was outside and would not start) to see if they knew why it would not start. I was told no, because they were too busy and had too many Cub Cadet work orders, (they proceeded to show me and the other customers in the sales room, the stack of work orders they had the reason they could not pull someone off their work). Okay, what better way to know the problem, if your mechanic is going to work on it, than to see it at its worst?

Well, I was told (several other customers in the sales room) to take it home, check the spark plug, check gasoline, etc. I purchased the mower from Tedder Farm Equipment because they advertise "SALES-PARTS-SERVICE". Little to know that service only means, at the time you buy, not after you leave the store with your equipment. I find it hard to believe that anyone could complain about having too much work during these hard economic times. You might as well buy a mower from Home Depot, because service doesn't mean anything anymore, not at Tedder Farm Equipment. I am nobody, however, I am a Cub Cadet owner.

April 23,2009, I purchase a Cub Cadet LTX 1040 19 HP Model # 13RX90AR056 from Home Depot. Within the first month, I began having problems with the mower from the belt jumping off, blades jumping time, spring broke, spindle broke, and now, just this morning, the blades just jump time. It has been in the shop at least 3 times, I just got it back from Home Depot in February. and I've only had 2 good cuts this year.

I am so upset with home depot and Cub Cadet,I asked for a replacement for this mower, well that didn't happen, they just sent it off for repair and now it's broken again. I believe there is a defect with this mower, I shouldn't have these problem with a mower that's not even a year old. I think I deserve a replacement or my money back on this defective product. I have to borrow mowers to cut my lawn, costing me time and money to transfer mower and the headaches I've been getting, and now, grass season just began and I can't mow my lawn.

We took a Cub cadet lawn mower to them and asked them not 1 but 3 times to let us know if the warranty covered it before they fixed it and they replaced a belt at the cost of 99 dollars without even calling and didn't call to let us know it was finished. They have had it since the 19 of March. Also when I asked what they would have done If we dint have the money. They said they would hold the mower. This mower hasn't been used but about four times to mow a yard. Just getting my blood pressure up but people need to know about business practices like this.

I purchased a Cub Cadet LTX-1045 mower in the summer of 2009. I've used it for one mowing season and in that time period, I've had to replace the mower belt three times and the two pulleys twice. The safety brake, which allows me to exit the mower while it's running, has also failed to work. I've conducted loads of internet research and found that the belt/pulley issue is very common on the LTX1045 mower and Cub Cadet refuses to create a fix for the problem.

I cannot locate a "contact us" area on the cub cadet website. The manufacturer simply refers all owners of their products to local repair shops. I know other owners have discussed a class action lawsuit and if I don't see any action on this soon, then I will be retaining a lawyer to try and get my money back out of this defective product. I owned a Sears Craftsman mower for 11 seasons and never had these kinds of issues. If this were a car issue, the government would've stepped in by now. I am unable to mow my property. The belt slips off constantly. I have spent well over $300.00 on a brand new mower to keep it running. I want Cub Cadet to refund my money and I will give them back their defective product.

I have been cheated by Club Cadet on what should have been warranty replacements.

I bought a Club Cadet 50" riding mower Model LT1050 from Home Depot on 4/08/08 for $1,999.00 and it came with a two year warranty. The steering bearing ($9.83) wore out in August '09 after only about 90 hours of use. The plastic right fender ($65.66) broke that same month. The spindle assembly ($74.85) and V Belt ($40.11) tore up the next month. The Mower Deck ($416.08) rusted through 9/20/09 after 98.2 hours and tore up another spindle ($74.85). I took it to the warranty dealer who agreed with me and made a warranty claim with Club Cadet.

Club Cadet reviewed our photos and refused to honor the warranty saying it was caused by "Sand blasting of the deck." One glance at the photos (Attached) will show the original factory paint. Obviously the deck has not been sandblasted -- It just rusted out from poor paint over thin untreated sheet metal. After extensive correspondence Club Cadet refused to budge from that decision.

I am out $681.38 for items that should be covered by the Club Cadet warranty and they refuse to honor it. I would like to tell anybody that will listen, that Club Cadet makes a piece of junk and refuses to stand behind their product. Don't buy from Club Cadet and don't handle their products.

In 2003 I purchased a new Cub Cadet Lawn Tractor, model 2180, serial number 1L153G10024 from Lowes in Knightdale, NC. The tractor performed well until the past spring when cutting lawn the front end engine compartment erupted into flames. The tractor proceeded to burn to the ground, leaving only the metal framework. I was not injured but as you can see from the pictures the tractor was unsalvageble.

2004 when I purchased a Brand New Cub Cadet 5252 compact garden tractor From Carns Equipment in Clearfield, Pennsylvania. The day I purchase the tractor I asked J. Carns if the deal he was offering me was one with revolving credit, He said no, which was a flat out lie. I didn't figure out until later that in fact, my GE line of credit with Carns Equipment was revolving credit. Then the problems with the tractor started.

The FIRST 5252 tractor had several problems. The tractor couldn't do the simple jobs Carns promised it could do. The throttle would vibrate back and lower the RPM's after running for several minutes. (was adjusted several times and did not fix the problem) The forward and reverse linkage binds. (was adjusted several times and did not fix the problem) The loader linkage fell apart due to faulty workmanship.

One of the hydraulic lines burst within the first 100 hours of use due to faulty workmanship. The battery light would flash on and off sometimes, due to faulty electrical system. The tractor would overheat on a even 70 deg. Day, due to the engines inability to breathe. The transmission failed due to minimal and inadequate engineering at the factory. It took 1 year to get me a new brake pedal that did not hit the loader frame. After that Carns said He would replace the tractor and transfer my attachments.

The SECOND 5252 tractor broke the differential lock cable. It had similar electrical problems. It had similar over heating problems. It had the same throttle problem. It had the same forward and reverse linkage problems. The transmission failed. I was given a THIRD, but this time a 4x4 5234, tractor with cruise control and a canopy on loan while my 5252 tractor was again being repaired. Again this tractor had similar problems.

Carns gave me a list of repairs and fixes the factory supposedly had made to the 5000 series tractors. It had no logo or Cub Cadet specific information and was probably written by Carns in a Word document. He stated that this was written as a tech bulletin by the factory. He promised that all my problems would be over if, I would get a FOURTH new 4x4 5234 tractor and he said it would only cost me $20 more bucks a month.

Feeling as if I had no other options, I agreed. This tractor has overheating problems. The fuel gauge works sometimes. The battery light will flash on sometimes. The glow plug light will work sometimes. The front axle started leaking from both lower king pin joints when it had 280 hours on it. Now at just over 300 hours, something broke in the transmission and the tractor hardly moves

My new tractor (FOURTH) which I am pretty sure is just the Previous 4x4 model 5252. I say this because, I noticed months later that there are marks where the cruise control cable was removed. When I pressure washed the axle to get a better look at the leaks, the paint flaked off of the #7 king pin bolts telling me the axle was previously repaired, but I never had this tractor in for service. As for the canopy, Carns had my FIRST tractor with no canopy mounting marks on the roll bar, which I believe he transferred over. All tractors were garaged when not in use. At Carns Equipment, all tractors were left outside.

My current tractor is out of warranty and I have been asking for help from both the dealer and Cub Cadet for months. They don't seem to want to help, unless it means a considerable amount of more money for them by me being required to trade up and loosing most of the apx. $12,800 I paid for the Cub Cadet 5252DL with front end loader. I called other Cub Cadet Dealers in the area and they told me things like there were a lot of bad ones, their transmissions are a nightmare, Cub Cadet had a quiet recall and one winter took hundreds of new tractors back to the factory to replace the transmissions and they are marked with a sticker on the frame of a red or green X about the size of a quarter which sometimes peels off, that cost them a lot and that's why they sold out to YANMAR.

This tells me Cub Cadet has failed to provide a quality product. I paid a lot for a brand new pile of junk ($12,800). After only 300 hours is virtually worthless. I am having a difficult time trusting Carns Equipment and Now Cub Cadet as well. Cub Cadet told me that I had refused to have the tractor looked at and I never refused to have the tractor looked at. I was very patient through the first three tractors.

Considering how I have been treated, as well as the product, I am disheartened and out of patience. I have been back and forth with J. Carns and he is hiding behind the Manufacturer with a smile on his face and when I call B. Jakeway of Cub Cadet I am interrupted, distracted and talked over or diffused and ignored. I am not given the time to explain or get my story out. I took all of my 401K out to pay off the revolving credit debt. My tractor is now worthless. Being very angry and having no results with Carns Equipment or Cub Cadet for months, I developed stomache problems and had a nervous breakdown.

Purchased Cub Cadet push mower little less than 2 years ago. Had problems with starting\rough running after 1st summer of use. This year could not keep it running so brought is to authorized service center in early May(still under warranty). Today is 9/18 and they still have my mower. They say they are waiting for carburetor to come in, which they say is on backorder. I am very disappointed with both Cub Cadet and the Service Center. Cub Cadet doesn't seem to care about their customers and neither does the service center. I will never be bringing anything else I need repaired to this place, nor will I ever purchase another MTD product. Should have bought a Honda.

I have a Z-Force 50 zero turn cub cadet still under warranty with less than 60 hours on it. the transmission has gone bad. Cub Cadet refuses to repair it under warranty they say it has water in it from condensation. HydroGear who makes this transmission told me today that the transmission is built to Cubs specs, is sealed and builds up condensation as part of the natural design of the product. There is nothing that can be done about it and that it is excluded from warranty. Checking forums nationwide you finds 100's of people in the same situation, so cub has built a known flawed design, excluded the flaw from warranty and then rips you off for $900 to repair it. Now that is a scam and I believe an illegal action. Cub owners need help on this. MIne is in the shop now for over 4 weeks trying to get this resolved

I have had my cub cadet lawn mower about 3 yrs. After 1 yr I have had nothing but trouble with the deck belt popping off and snapping. I had it repaired and it cost me $250 and I am still having problems with it. It is back in the shop. I live alone and I cannot even depend on this mower to mow my grass. I have to borrow my neighbors lawn mower. I am ver displeased with this product.

I purchased a Cub-Cadet Lawn Tractor i1046 series from them on 09-01-07. I started having trouble all about six months later. The tractor has been back to the dealer seven times . They have change the left rear pump, the right rear pump, the steering box, and now the engine oil is flashing which the books states it has low oil pressure. THE LAWN TRACTOR CAME WITH A 3 YEAR WARRANTY or 120 hours. It is two years old with 100 hour on the meter. I have taked it to the dear 7 times hauled the lawn tractor 420 miles back & forth to the dealer. I thas spent 18 weeks at the dealer ship & i have spent $60.00 dollars in gas hauling it. The cub -cadet dealer ship has been unable to fix it .

Where to begin...... First is to warn all future Cub Cadet Purchasers!

To start out we have an acre of land so we decided to purchase a 42' Cub Cadet May 14, 2006. We have had NOTHING but problems since we bought it from the Tractor Supply CO. The first time we had a problem with this Cub Cadet lawn mower was on July 31, 2006, yes less than 2 1/2 months after purchasing (just the beginning). The problem was blowing smoke and oil from the front part of the motor, then backfiring & killing grass. After not having a lawn mower for approx 3-4 weeks and making other arraignments to cut our grass, we got it back. The repair shop said it was supposedly fixed by changing the valve cover gasket, yea right.

The second time it there was a problem was May 12, 2007 and it just so happened that it was blowing oil & smoke, backfiring & still killing grass. Now 2 times in a year we had it "serviced" again FOR THE SAME PROBLEM LESS THAN A YEAR BEFORE. Again the lawn mower was gone for approx 3-4 wks and again it was supposedly fixed by changing the valve cover gasket, yea right. Now mind you we live in Ohio and you can only use the lawn mower roughly 5-6 months out of the year so having less than 60 hrs on this Cub Cadet mower and the second time in for same problem.

Ok so now for the THIRD time would be NOV 5, 2008! Once again FOR THE SAME PROBLEM plus one more issue: now not starting and blowing smoke and oil, backfiring, KILLING grass. So they changed the valve cover gasket (AGAIN) and starter-alternator.

Once again they said it was fixed after being gone and making other arraignments to cut our grass, we got it back for 3-4 weeks. This was all within having LESS than 100 hrs.

Now for this last time June 24, 2009. Our extended warrant ran out May 14, 2009, but of course having less that 15 hrs since it was "repaired or fixed" again it started to blow smoke and oil, backfire & kill my grass we had to call the extended warranty center, National Electronic Warranty. They were aware that our warranty ran out, but they authorized a service center to pick up our mower and started to repair it. Well after not hearing from the service center for over 2 weeks I called to get an update. They told me that they had been trying to contact N.E.W. for 2 wks but could NOT get a response to get the ok to fix the Cub Cadet lawn mower. I called N.E.W. myself & told the story that the service center was not getting a response. Basically I was called a liar until the phone rep called the service center direct. They couldnt explain why no response was being given so he passed me on to a supervisor.

The next day the service center received an e-mail that said Extended Warranty expired, bill customer! Now N.E.W. knew that the warranty expired but authorized everything anyway. We have been in contact with Cub Cadet & Kohler directly. Of course they kept passing it off to the other person. Kohlers solution to it blowing 4 valve cover gaskets in 3 YRS was to change the valve cover because it COULD be warped. Well I'm not a mechanic but I would think if it was warped it would leak all the time. Cub Cadet has been helpful but still CANNOT tell me why it is killing my grass. The answer to why the mower was killing the grass to the service center when they called MTD & Kohler was It is what it is DONT let the lawn mower set on the grass. Now I don't know about anyone else but we DID NOT pay $1600+ to have a lawn mower KILL spots in our yard. NOT ACCEPTABLE!!!! So since the mower has been gone since June 24, 2009 and making other arraignments to cut our grass. All we were asking was a replacement mower or our money back but both still to no avail. This has been a very LONG ON GOING problem that is extremely frustrating. Nobody is willing to say we see you have a problem (same problem at that) what can we do to dissolve this problem. Just a warning DO NOT BUY CUB CADET they DO NOT stand behind equipment, if so then I would think we would of had a new lawn mower or repair correctly by now! We liked the lawn mower but just NOT ALL the problems that came with it.

My mother purchased a cub cadet self propelled mower for me as a house warming gift. The first time I used it something went wrong and it cut off halfway through my yard. After calling the "support line" that basically asked me if there was gas in it they referred me to the local authorized service center. This guy has had my mower for 3 months and claims to be "waiting on a part." If he is the authorized service providor for Cub Cadet shouldn't he stock the parts to fix them?

I can't find a number for Cub Cadet anywhere that isn't just an automated hotline, and emails weren't responded to. Cub Cadet obviously doesn't back up their products, and isn't concerned about problems customers may have. Very dissapointing. I have had to either pay a local kid to cut my grass at $30 a pop, or borrow my father in laws mower just to keep the yard looking ok

bougth a Cub Cadet weed trimmer,and an extened 2 yr.warranty, used it maybe 5 times before winter,the first time we used it in spring it worked once then started running backward,we took it to the nearest repair shop,they laughed at us said no way it could run backward,keep it several weeks, on the invoice it said,it ran backwards,and had wear and tear causing bushing to wear. After 6 uses? They charged us 40.59 for 1/2 hr labor.What good is a warranty if you have to pay so much to get it worked on?Could buy several cheap on each year and come out ahead. We live on a small fixed income,that amount really is a lot to us. Had to wait on some of our medication to pay the bill.We want buy anymore cub cadets of any kind.

Had my 4600 cub for one season....belt slipped off mowing deck...had a friend replace it after calling two dealers 23 miles away ...being 75 yrs old with crippling arthritis in hands and fingers...asked dealers when they could put new belt on...both said would be two weeks before they would be able to touch it...withing two weeks the belt broke and was screeching and smoking...

going to call tomorrow to see how long it will take to replace the belt...again..being 75 yrs old I cannot waste what little time I have left playing games with repair people for a junkie mower...I had three Murry mowers bought from Walmart and had very little trouble other than maintenance with them..all lasted ten or more years...just grease the bearings in the blades and you have no troubles....cannot find anyone to mow my two acres which will require a bush hog soon and bail the hay...

The 2005 Kohler engine in my Club Cadet LT 1050 riding lawn tractor caught fire when I turned the ignition off and burned the air filter, filter cover and all the hood components in less than a minute. I believe the green material around the air filter ignited plastic cover which caught the rest of the mower in flames; luckily I was returning with the water hose to clean the mower before returning it to the garage.

I have owned a Cub Cadet riding mower for 7 years and every year had carburator problems.

In and out of the shop, very expensive to keep running.

On May 5, 2009 I purchased a Cub Cadet riding mower from TSC, Purcell, OK. The mower was delivered May 7th and ran beautifully. After running it 6hr and burning 3 tanks of gas, on May 23rd, the mower died after going about 4 ft and refused to start again. When I bought the mower, I was assured that the business that does the warranty work, if any was ever needed, would pick up the mower and return it after any repairs were completed, but, we may have to pay them a fee for the service, as we have no means of hauling the mower and my husband is a truck driver and away from home much of the time.

We were advised to contact Metro Turf Outdoor Power Equipment, in Norman OK for service. They are located less then 20 mi from our home, but they refused to pick up the mower, even for a fee. A week later, after my husband got home from a run, he and a friend were able to get the mower in for repairs. Before they even looked at the mower the service person stated the it was either " bad " gas or the sparkplug! Now, how was he so sure of that? The young man who had looked at the mower stated that he hadn't seen any water in the fuel when he checked it.

On June 13th, when the mower was ready to be picked up we were presented with a bill stating that there was excessive water in the fuel, necessitating draining the fuel system and cleaning the carburator which had corroded. Since the warranty did not cover this problem, we were charged $72.02 for the service. They also were very rude and treated my husband in a condescending manner. My husband is a " farmboy " and has a working knowledge of small engines, but since the mower was under warranty he did not touch it. Oh, by the way, Metro Turf also seller Cub Cadet mowers. Hmm

my lawn tractor has less than 50 hours on it and the starter went out, they wouldnt even give me a deal on a new one. i am not happy a starter should last longer than that, i can promise you i will never buy another lawn mower from them and i will never buy a cub cadet again! i will also run the cub cadet and lake henry implement name through the mud, there is no way i would ever recommend anyone else to either one! the starter set me back 130 dollars,my time and frustration with it is worth something also.

We purchased a cub cadet riding lawn mower from tractor supply in Center, Tx. at the end of 2007 and it came with a 3 year warranty and we asked them did they do the repairs and they said they had Toledo Automotive that took care of it. Recently the pulley that holds the blades up came loose and we took it to Toledo Automotive after being told to by Tractor Supply and they said it was under warrant.

Now that they say they have it fixed we are being charged over $300 for parts and labor. When we ask Tractor Supply they now say it is not covered. What good are warranties - companies should not be allowed to say it comes with a 3 year warranty when they do not plan to honor their warranty - need to contact an attorney?

I have grass up to my rear end because Cub Cadet doesn't supply expendable parts like mowing deck belts to its dealers. I've been looking for over a month. I've been telling everyone about it and talked my neighbor out of buying one.

We purchased our Cub Cadet tractor in April of 2005. We used the tractor in the summer for mowing and in the winter for plowing our driveway with the snow blower attachment. In January of 2008 we had to take the tractor to a local authorized Cub Cadet repair shop because the tractor would not start. The tractor had only 60 hours recorded at the time of repair. Alden Lawn and Garden Equipment contacted Kohler to pay for part of the repair under the Kohler Warranty Claim as the tractor should not have had this type of repair so soon and with so few working hours. The repair shop had the tractor for approximately 2 weeks and returned it to us on 2/6/08.

Please note the events which followed:

On 2/8/08 the tractor was used for the first time since repair to snow blow a moderate amount of snow from the driveway. The tractor was returned to our attached garage and shut off.

Within 10minutes the tractor started on fire in the garage. The whole tractor was engulfed in flames. Luckily, the smoke detectors went off in our hallway to alert my husband. The local fire department responded and the tractor was able to be pulled out into the driveway. Our garage was damaged and our house was smoke damaged to a total insurance loss of $25,000.

The tractor was taken by Travelers Insurance to have forensics testing to try and determine why it started on fire. We were eventually told that it was so badly burned that they could not determine the cause.

Due to Travelers not being able to determine who was at fault, Travelers canceled our home owners insurance. This forced us to pay a much higher premium as we were now put in a risk pool?.

We would never recommend a Cub Cadet tractor to anyone and we relay our story to anyone who will listen. The whole ordeal caused our family financial loss, inconvenience and an emotional toll. We are fortunate that nobody was hurt and our whole house was not destroyed due to a defective tractor.

I purchased a Cub Cadet self-propelled mower, model 18M from Home Depot last summer after talking to the salesman at the store. He was impressed with the mower and it came highly recommended from him. (I can't believe I fell for that!) The first thing I noticed was that the bag attachement was very difficult to attach to the mower and difficult to empty. The hole the grass blows into was small and constantly clogging up. To empty it, you had to unzip the back of the bag, turn it upside down and shake it, alot!I mowed the lawn about 4 times last summer before it started sputtering and then would not start.

I called Home Depot and told the customer service person the problem. To my surprize, she did not have anything good to say about the mowers! (Where was she when I was purchasing the thing!) I was told that they would send it in to Cub Cadet. She said that the mower would take 4 to 6 weeks to repair, which means no mower for the rest of the summer. I had decided to send it in since it was still under warranty until I was told by Home Depot that Cub Cadet would perform $80.00 worth of work on it before I would be notified and I would only be called if the expenses went over that amount. I informed the clerk that I did not want to spend any more money on it and for the amount of time I had it the warranty should be good or the mower should simply be replaced.

I was again told that Cub Cadet would not simply look at it an only fix what was covered by the warranty, they would do $80.00 of work and then call if there were additional expenses. I refused to send it in under those conditions and Home Depot refused to replace it with another mower. I will include the fact that my neighbor also bought the same mower. What a surprize it was when her mower did the exact same thing right before mine did. When she told them to send it in for repairs, a salesperson at Home Depot replaced it for her with a new mower.

I guess 2 weeks later, when mine broke down, they had probably had others returned and would not replace them any more. I decided to have the lawn mower looked at by someone else. Sure enough it was the carburetor that was bad. The cost to fix it? To my surprise the part cost $80.00, just the amount of work they would do before they would call me. What a coincidence! I will never again buy any Cub Cadet product. From my experience, the products are extremely poor quality and the warranty was a worthless piece of paper.

Borrowed mowers for the rest of the summer and the cost of a new lawn mower the very next.


In Aug 2007 we bought a Cub Cadet 23HP Z-Force 50 Riding Mower. It's cost was $3800.00. We purchased the mower new for our local TSC store. It has a 2 yr warranty. This mower has a stamped deck, and it is the problem. We have mowed the same property for over 30 years and never had this sort of problem with any mower we have had. It's inevitable that you will hit things when you mow, and the very first time we used this mower the front wheel bent, breaking the weld. Eventually the finger guard broke. Paint is popping off all over the deck.

The real problem is this is too much mower and too little deck. I think Cub knows that as they now have a welded deck with this mower. Assuming the warranty would cover the repairs, we took the mower to a local dealer, only to find out Cub would do nothing, wear and tear. I've had new cheap mowers over the years and the decks lasted longer than the tractor itself! I mow 2 acres of yard, it's not a field or pasture, it's my yard...so I wasn't any harder on this mower than I've been on any other one we owned. We thought spending this kind of money on a mower was a good move, but we could go thru 2 new John Deere's for the price we paid for this one that is already falling apart.

Contacted Cub Cadet several times, ultimately had to pay for repairs that took the deck to a useable standard, it will not last long.


Several problems with it since purchasing it new. Bearing problems, deck problems, tire valve stem problems. Main problem is the carburetor had to be rebuilt and the machine less than one year old. It had been used 11 times for approx 25 hours. The cost of rebuilding the carburetor was over $500. I just bought the machine for over $3000 and less than a year later had to spend this kind of money. I feel it should be covered by warranty.

A financial hardship. The reason I bought this mower is to avoid spending money I do not have to fix a mower. I took a loan out for this mower and still paying on it. The $500 is an unexpected hardship financially. I bought new to avoid costly repairs.

I purchase a mini tractor from a local dealer. I tractor since day one has been nothing bit a promblem. Major component have broken and the machine has been in the shop more that not. I have been told by many people that this machine has a long history of these types of issues. No again it is out of service with another major falure. 150 hours on the machine $20,000 cost biggest piece of junk I have ever purchased

I purchased a new Cub Cadet Garden Tractor GT 1554 for $3,000 or thereabouts in the spring 2006 from Hilo Hawaii Home Depot. When I picked it up the tire was flat, a bad omen, I should have run to Sears. The first problem happened when the BLADE FLEW OFF of the deck at 11 hours. YES, 11 HOURS. I had to take it back to Hilo 44 miles away and leave it there for 2 weeks. This tractor weighs over 525 ponds and is a Big Hassel to move in a truck anywhere as it is also 54 inches wide, pickups are 48 inches wide! There were 2 other brand new ones at the small repair facility J&J Lucas. I took it home and another blade fell off at 50 ours, and another at 75 hours. Seems the spindles are junk and the star pattern attachment locator and nut assembly is a very, very poor design for this high of power and size.

I took it back to JJ Lucas again and he told me Cub Cadet did not pay him for a few warrantee claims and he did not want to repair mine anymore. I wanted to drive it to H Depot and drive it thru the windows. I have bought 3 more spindle sets SINCE then... a total of 5 have been installed on this piece of junk. It has total of 200 hours on it.When a spindle gets loose and the blade comes loose, it destroys the star spindle hub and the BELT GETS HOT AND IS DESTROYED AS WELL. They are 45$ a pop. I have had some many. I hate this junk and hope no on in America ever buys another one. I try to buy a spindle from Cub Cadet .com and there is no choice in the drop down boxx for the whole state of Hawaii!!! Yet they sell them here for sure.

Purchased a cub cadet zero turn mower. 1 month before the warrenty ran out the transmission went out. The dealer dealer did not claim the warrenty repair before the warrenty was out. Therefore Cub cadet would not pay for the repair so the dealer did. This mower has been the biggest pile of junk I have ever purchased. I contacted Cub Cadet to let them know what had happened and they told me this was between them and the dealer. Please if anyone is considering purchasing any Cub Cadet product please reconsider. They are the most rude people and sell JUNK.

The mower now has more transmission problems although the unit only has 55 hours on it. The choke lever has pulled out of the plastic frame which means a new finder. JUNK JUNK

On May 24, 2008, we purchased a Cub Cadet lawnmover from Home Depot, for $287.00. At just 4 months old, while cutting grass, the lawn mower started running rough & wouldn't continue to run. We contacted Cub Cadet for an authorized repair shop. On or about September 15, 2008, we took the lawmower for repairs. We were told it would be 6 days before they could look at it.

After leaving it there, they diagnosed with needing a new carburetor, which they replaced, but had to wait 2 weeks for the parts to be shipped from Cub Cadet. Another week went by, and the new carburetor did not fix the problem. The repair shop has to get approval from Cub Cadet to do any troubleshooting and repairs. At this point, after being told that it would be another 2 weeks to get the next part to try to fix it with, the governor return spring,

I called Cub Cadet's customer service number after no response to my email complaint to their online customer service department. I spoke with Susan,on November 1st, who told me that I could not speak to a supervisor because she was who would take care of the problem and expedite getting my lawnmower repairs completed. She promised that she would have an answer for me and would return my call later that same afternoon.

No phone call came, nor any additional email. So far, the repair shop has spent more time in labor hours alone than I spent on the original cost of the mower. I feel that over a month to have it in the repair shop is an exorbitant amount of time.

I have had to rent a lawnmower in order to take care of my yards. I feel that I have been dismissed by Cub Cadet, that they do not care about the inconvenience I am suffering from this situation, and that I feel that the customer service department has blown me off to try and shut me up.

i bought a 2006 cub cadet lt 1050 riding lawn mower new in 2006. now this tractor only has 81.6 hours on it. i do proper maintenance on it. as of 6-22-08 i have had to buy a new deck belt, 3 new blades. ok you say thats normal. after installing the new parts, on the same day 6-22-08 i find that 4 sealed ball bearings in two deck spindles are bad. when i took the spindles apart i found sealed ball bearing made in CHINA! OK SO I PAYED TOP DOLLAR FOR A CUB CADET THAT IS A PIECE OF CHINA JUNK! THIS IS NOT ACCEPTABLE! i also own a F CUB MADE IN 1957 THAT IS STILL RUNNING AND HAS ONLY COST ME 100.00 DOLLARS TO KEEP RUNNING SINCE 1972.

I purchase a 5252E Cub Cadet with 20hrs on mower from ebay. The mower is just new, but after I use it for about 1/2 hour the steering gets hard to steer. It does have power steering. The muffler is up next to the fire wall or the steering shaft & it get so hot it will burn your hand. The muffler heat is so great it is getting the steering shaft very hot, and that makes it hard to steer. Can you help with this? I talk to Cub Cadet about this and they said they have not heard of any other report about this.

8/12/2007 bought a brand new Cub Cade mower Model I1050. I paid $3708.94 used it 3 times uring the next two months and the bottom part containing the blades collapsed. I Took the mower back to Tractor Supply. The repairs according to terri, manager were caused by me and not by the poor manufacture of the product. After numerous calls and discussions I decided to pay for the repairs.

On January 19, 2008 I drove from Miami to Ft myers to pick up the mower. I paid $ 802.61, when I reached my destination, the mower would not start. I inmediately took it to tractor supply and once again spoke with Terri, manager, he agreed that there was something terribly wrong with the machine, it would not go into gear and even Terri had to use his equipment to take it down. He was going to work on refunding my expenses.

It's been 6 weeks, everytime I call I am told that he is working on it. In the meantime I have spent $4511 and I do not have a mower. I have been cheated, the product is deffective and I am not getting any resuls please help

for the second time this year i tried to start my cub cadet. 11/25/07.the first time i had to take the carburetor apart clean it out and then prime it to get the mower to start. that time it worked. this time i cannot get it to start. i have only cut the grass 6 times with this mower. i am fed up with spending that much money on something that is not reliable. 11/25/07 when i had to push it by hand i could not get it to go into neutral. once i got it in there i could not get it to run. again take the carburetor apart. clean it and prime it nothing happens. extremely disappointed. i need help with cub cadet

paid over $1700 for the mower hoping to buy reliability, and good use. neither has occurred.

This spring I bought a Cub Cadet i1050. It cost about $4000.00. this is my warning! Stay Away!!! I have had mine for about 3 months. I cannot turn left. The right transmission does not work. If I use my e brake and then disengage and try to drive the right transmission will lock up solid leaving the left wheel spinning. It is at the shop again! The E brake is very difficult to use and will not stay on if the motor is running, the vibrations knock it off. My wife and son are unable to engage the e brake as well as the employee who loaded the mower into my trailer.

Mine came from the dealer with many loose or missing bolts. The wire for the pressure switch on the seat is also the washer for the pivot and will only last about 10 hours. The tires are very thin, I was getting flat tires every time I mowed. That was solved by tire slime. My left axle was bent, and replaced by the factory. I cannot go up a grade (unloaded)that my 2004 Craftsman 5000 could do with a trailer full of firewood. I cannot pull my lawn sweeper with more than 5 of grass in it. When I am driving, it sounds like tin cans are bouncing around inside the transmission.

The worst part is that Cub Cadet doesnt seem to care. All complaints must be submitted in writing (been doing that). I have spent many many hours on the phone trying to talk to people. The say that I need to go through my dealer, he is their customer service. My dealer says he cannot get them to replace it or refund me, he wishes me luck. He is now talking about trying to get cub to replace the one tranny, I am concerned about the other tranny getting week from overcompensating.

I have dealt with these problems since new and wanted to wait until winter to get them fixed, unfortunately they kept getting worse. It is in the shop now for the 3rd time in 6 weeks. Since I bought this tractor I have put 41 hours on it and put 150+ hours on my father-in-laws mower. I challenge you to call cub cadet and try finding their customer service before you ever buy any of their products.

After having an ordeal with John Deere not backing their Kohler engine mistakes, I turned to Cub Cadet compact tractors and bought a model 5234D with mower deck and blade for approx. $14,000.00 (not cheap) Anyway, the safety switch that shuts off the mower deck if the tractor rolls, quit working the first day that we got the tractor. Not even into less than 7 working hours, the tractor gas pedal went to the floor and the tractor rolled backwards all the way down a hill with my 13 year old son on it!

We got to use this tractor 3 times and it is sitting in the shop. Nobody has called us, we have made repeated calls as well as trips down to see what is going on, in spite of all of their 'promises' to call us and keep us informed. I am furious at the treatment as soon as the money is doled out and the payments come in, the dealer is like, see ya........after repeated attempts to call in a complaint, I find out that troy built, cub cadet, yard man are all made and distributed by MTD products. There is NO phone number for customer service, either on line or in their manuals.

My husband and I are in the process of leaving the tractor at the dealers and dissolving this whole business before I pay it off and have the mess that I had with John Deere and kohler engines. Is there any mowers/plow tractors worth buying other than resorting to 30,000.00 full size commercial equipment? I am tired...........


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