I happened to small a fire as I have a three-storey home and walking around for several moments, I realized it was coming from the kitchen ceiling. I looked up and suddenly saw a fire on my recessing lighting high hat. I immediately turned off all the power, shut off the breakers and waited for it to cool off. I am so very thankful I was home that day. Who would have ever imagined having to come home to a home that could have burned down from the energy efficient light bulbs I changed out in my entire home? After further inspecction, I realized several of these bulbs looked like we're going to catch on fire and immediately removed all the bulbs from all fixtures in my home. The SKU# was 292-460 Model# EDXO -14 number on bulbs where 440458 and they where purchased at Home Depot. I tried calling Commercial Electric but only got an answering machine and never a call back. I am disappointed that this company shows a total disregard for the safety of the Americans who support their wages. I will never buy another Commercial Electric product ever again.
Consumer Complaints & Reviews


I had a light bulb almost start a fire. It burnt the light fixture that it was in and now have to replace the light. Model # EDSO-9 120V 60Hz 9w 168A V# 42836.

I have had two Commercial Electric CFL #EDOX-14, bought from Home Depot. It popped, smoked, and burned in an overhead light fixture. Luckily, there had been no house fire.

I have the same situation as other numerous complaints. Commercial Electric's SKU #292-460 bulb with a plastic base melted and burnt after 2 yrs in service. I'm concerned enough with these bulbs that I am removing all of this brand from my house.
The Customer Service number is no longer working (surprise!). I'm interested to know if there has ever been an actual fire associated with these bulbs (or this condition) and if there is a pending consumer alert. This is a potential fire hazard and personal electrocution when removing failed bulbs.

I purchased 30 bulbs from Home Depot Manuf. Commercial Electric 120-v light bulbs (EDXO-14). The bulb needs to be on a recall list. I had one catch fire in my tiffany style lamp while I was lucky enough to be at home to see and smell it burning. I installed the bulbs in 2010. I have since removed them all and will return to Home Depot with a complaint. I'm keeping the bulb that caught on fire to save as proof. It could burn your home down.

Commercial Electric CFL, model # EDXO-14, burned where glass tube enters plastic base. The lamp was returned to Home Depot for replacement.

I have a bunch of bulbs SKU #423-599, model EDXO-14. They are all looking like popped corn. I am afraid they can burn my house down so I am replacing them. The customer service only allows you to listen to menus, in other words no customer service. I bought them from home depot but called the 800 number listed on the lights. Risk of home fire due to defective lights.

I installed commercial electric light bulbs, model EDXO-14, in an open globe ceiling fan light about a year ago. Two of them arced and showed burning at the glass to ballast base junction of the bulbs. These bulbs are rated to last 5 years. These bulbs should not fail this fast and definitely should not fail by arcing at the light to base junction. This could be a fire hazard if they fail in an unattended room. I attempted to contact the manufacturer at the 800 number and it did not allow me to leave a message.

I have three lights in my basement that are Commercial Electric lights. They use two Compact Fluorescent 4 pin bulbs. You can't get them out of the light "socket." The instructions that came with the bulb tell you to turn the power off to the room with the fixture. You have to do that or you will be electrocuted, so Lord, help anyone who does not read the directions. The people who designed this lighting system should be in a well-designed prison.

I just had a Commercial Electric fluorescent bulb model EDXO-14 burn out and nearly catch fire. It appears to have shorted out, and the base where the bulb enters melted and turned black/brown, creating a lot of smoke and a noxious odor. Luckily we where home and turned it off in time before it caught fire.
After about two minutes, I went to unscrew the bulb, and burnt my fingers. This bulb is a fire hazard. I called the company immediately and the recording said that this number is no longer accepting messages.

Compact fluorescent bulb model CBPESL23TM I purchased at Home Depot does not work and others in the same bubble package do not last very long. These are inferior quality and I am attempting to contact the manufacturer. I just expect to get what I paid for especially for purchases at a US retail outlet like Home Depot.

Upon turning on light in my daughters room (fan with 4 lights), the light bulb (SKU 591-830, Model EDXO-23 120V 60Hz 23W .330A V# 42836) popped really loud. We actually saw a light colored arc come from the base of the bulb. Then the bulb started smoking and had a terrible odor. We turned off the light to investigate and found that the light bulb had actually burned and melted at the plastic base. It was a very scary incident for my daughter as well as our whole family. We had these bulbs through-out the house and felt the need to remove all of them and replace them all with standard light bulbs. Also, upon trying to remove these spiral lights bulbs from the rest of the house, several of them broke off in our hands as we unscrewed them, leaving the base of the bulb in the light bulb socket. We had to turn off the electricity to the whole house and get tools to unscrew the broken bases out of the sockets.

The twist florescent bulbs (all wattage) short and burn at the base where the glass enters. I have returned over 20 bulbs to the company in the past year. I have approximately 20 bulbs of this type in my home. They have all experienced this problem. One became so hot I burned my fingers removing it and one began smoking.

I do not think it is worth investing in these lights bulbs when there are safety issues that it appears no one has addressed. To me THIS PARTICULAR MODEL BULB IS NOT SAFE TO HAVE IN ANY HOUSEHOLD. As I read many complaints on the consumeraffair.com website I became curious if the issue of the burning plastic and cracks in the plastic base have been brought to anyones attention. Are the energy efficient light bulbs safe? Is the strong odor toxic? Are we putting our family in danger? Has the company Commercial Electric been informed and are they working on fixing this problem?

The plastic that separates the center contact fromt he sides cracked and shorted out.
The resulting short damged the lamp to where it has to be rewired with a new cord and socket

I have trouble with their spiral light bulbs and so have many other people. They do not last any longer than normal light bulbs and they sizzle and pop, smoke, and stink when they burn out. Are they safe? It isn't just this brand. GE does the same and another one I tried. This is a big rip off to the consumers.

I bought light blubs with a 7 year garentee. When burn out before 7 years I would call the consumer number they would ask for the number on the blub and if it fit into the time period they would send a new blub.
Now when I call the phone number listed I get a recording "all cirtuits are busy please call again later" after a week of calling same message. If they are not going to respond it sounds like a phony number and therefore there is no way to contact the company. Question or complaint: How does one make contact as before?

I purchased some of the new bulbs that is supposed to last 5 - 7 years. Two of them burned after a year. It smoked and had a terrible order. I would like to get a refund from commercial electric. SKU 292460 MODEL EDXO-14

My contractor purchased ten florescent lighting fixtures from Home Depot, made my a company called 'Commercial Electric'. The lighting fixtures in question come with a vertical florescent light bulb that 'snaps' in to the four-prong outlet. So far, three of the light bulbs have just fallen out of their fixtures, and shattered, and in one case, one fell and broke on my head. I notice that the very tiny clips that hold the light bulb in place is highly sub-standard, and should be recalled.
I am especially upset by this, being my city and state requires by code that I use this type of lighting in my kitchen and bathrooms. Dangerous falling light bulbs that could cause serious injury.

2 seperate times two seperate energy efficiant light bulbs purchased seperate times from same store when bulb usage nearing end of usage become extreamly hot and start smoldering. 1 instance ignited and flames were produced as a result
FIRE

I had a Commercial Electric bulb Model ES42 start smoking while in a light fixture. It had a horrible odor to it also. Tried to return the bulb to Home Depot and they wouldn't accept it because I didn't have the original package. When you smell the bottom of the bulb you could smell the burn odor. The girl at the returns counter shook the bulb so hard that she shook something loose and blamed it on me.
Fortunately my house didn't burn down. All I want is the price of the bulb back - $7.50.

My model SKU # 738-704 23 watt florescent light bulb overheated with electrical odor. There was no smoke noted. The base of the bulb (not the fixture) is visibly overheated and the base has blistered due to heat.
Home Depot would not accept the bulb without a receipt which I am searching for at this time.

A compact fluorescent light bulb from the brand Commercial Electric (purchased from The Home Depot some months ago) suddenly caught fire today. Fortunately the incident occurred as I was present in the room being lighted by the bulb. There were bright sparks, a small fire inside the fitting and a heavy smell of an electric fire when the incident happened. I turned off the light switch immediately and removed the bulb. The bulb was very hot and had a large hole burned in its plastic base. There was also smoke residue on its base. I then placed a standard incandescent light bulb in the now empty fitting, to make sure the problem did not reside in the light fixture. This was not the case, there were no problems when the fixture was fitted with the newly placed incandescent bulb.
I am worried what might have happened if I had not been present in the room when the incident occurred. I have saved the defect bulb. Identification on bulb: Commercial Electric,SKU#591-830, Model EDXO-23, V#42836
Minor because I caught it in time. The house probably would have burned down had I not been present in the room when the incident happened.