1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Carico Cookware and Carico Water Filters


Consumer Complaints & Reviews

Carico International sells air filtration, water filtration, cookware, and other health products. Consumers complain about problems with refunds and sales tactics. For details, read the consumer comments below:

Unfortunately, I am very unsatisfied with the cookware, but I am furious with the customer service department in Bloomfield, NJ. Stephanie is very unprofessional. I thought customer service was to help the customer, but with her, if you complain, she assumes you don't want to pay your bill. Because I complained about the pots, she quickly said to me that she thought that the pots are fine and that maybe it's that I don't want to pay.

It's crazy that I cannot express how I feel. I think that the pots are hyped up more than they should be. Yes, I did say that the pots were over priced, only because they stain quickly and I do not find my cooking time to have changed. I've had them for a month and already have loose handles. Another thing is that I never received a manual and yet was told they were going to email me one. I want a manual not an email that I would have to print. You pay over $1,700 and can't get a manual.

In response to the comment from Dwayne of Charleston, SC, we are very sorry that you feel that way about the cookware. It seems that you need someone to service your account. Our customer service phone number is 1-800-440-1434. Please call us so we can help you.

We have thousands of satisfied customers since we opened our doors in 1967, and if you use our cookware properly, I'm sure you will be satisfied as well. You can put the cookware in the dishwasher, and the only reason why something would stick is because you may be using too much heat.

The construction and metals used in Ultra Tech's cookware are one of the finest in the world, and because of the thickness of the metals used, they are perfect for cooking waterless and greaseless. The trick is using medium heat to start, and as soon as the valve starts whistling, you need to turn the heat down to low. This does not mean that it will take longer to cook. Since you are cooking without water, you don't have to wait for the water to boil. But because the metal does retain the heat very well, it's very important to use lower heat.

Please contact our customer service department so we can help you. Again, the number is 1-800-440-1434, or you can email us at customerservice@carico.com.

I was sucked into a scam by Carico to buy their pots and pans. They suck! You can't wash them in the dishwasher. They stain (even though they are stainless) and crap sticks to them all the time (even though it shouldn't). It takes forever to cook anything in them. And they are the biggest waste of money I have ever spent. The sales pitch is full of lies and misleads. When you have a problem and you try to find a number to call, the stupid company back you can't get ahold of anyone because their number is not on their website. You just fill out this form and they never respond. I have now spent thousands on the biggest pieces of ** in the world. I would have rather gotten a pot out of a dumpster. Don't fall for this fraud.

This is a response to the complaint from Anna of Staten Island, NY on Feb. 25, 2011. We take all comments and complaints about Carico and any representatives seriously, and as a management, we address them appropriately with those who work with Carico and who were involved. We deeply apologize that these consumers feel the way that they do. It is always our intention and commitment to make all consumers, who are involved with Carico, have a pleasant experience.

Water then filters through the "NSF Certified Inner Core Activated Carbon Block". This high quality, long-lasting coconut shell carbon is impregnated with special lead removal media and provides the highest possible level of contaminate removal. It is equivalent of approximately 300,000 square yards of media. This removes: Lead, Mercury, Cadmium, THM's Chlorine, Chloroform, Sulfides, pesticides, herbicides, VOC's, bad tastes, bad color and bad odors. MTBE and BTEX (petroleum and crude oil by-products). We do not remove calcium or magnesium in the water, which are considered dissolved solids, because they are not harmful. Therefore, if someone is using a TDS (Total Dissolved Solids) tester to check, their water is going to read some number depending on how much calcium is in it, but that does not mean that all the other aspects of the water were not improved. All in all, we wanted to make the customer happy, especially because of the misunderstanding. So we issued her a full refund.

I was looking for a water filter and my wife's father said his friend sells water filters. I contacted Mario *** and had a long conversation about what I was looking for. I was very specific about what I wanted. I said I wanted all impurities removed including fluoride and from my research the only unit that can accomplish that is a Reverse Osmosis filter.

Mario said his unit works like a Reverse Osmosis water filter capable of removing all impurities, the only difference is that it's a new design that is easy to install. He said his product is certified, guaranteed and will provide clean pure water. I asked him to test my water as soon as he installed the filter and he looked shocked that I asked him to do so.

Reluctantly, he brought a testing kit (yellow drops in a bottle) and proceeded to test my water. He did not tell me what he was testing for and did not explain anything. In all honesty, the test looked more like a magic trick to me than a water purity test. I asked him if he had a digital TDS meter to test the level of impurities. He did not have one nor did he know what I was talking about.

So, I took it upon myself to test the water and to my disbelief the results were the same as my tap water. My tap was even 5 ppm less than the water from the unit sold to me. When I told him about my findings he was quick to tell me that it was not his product, it was my TDS meter. He said the only explanation he can provide for the undesirable test result is that this particular unit could be faulty but he was sure it is not and has no way to test if it is. He said my water test is null and void because it does not provide a break down of impurities. That made no sense because his unit was supposed to eliminate the impurities in the first place.

I was in total disbelief when he looked straight in my face and said that he never told me his unit will eliminate all impurities. It will only reduce the impurities to safe levels? What a liar! Isn't failure to provide a properly functioning product that was promised a breach of contract?

During our phone conversation after the fact, he said he did not make me aware of certain technical facts about the product because he thought that they would bore me. Isn't that false advertising? He chose to omit information that might have changed my mind about purchasing his product. He knew what I was looking to buy, misrepresented the Carico product and tricked me into signing a contract. He also installed the unit after 3 days of signing the contract so I would not be able to back out of it.

I feel so foolish. I always do research and trust no salesman, but he was recommended by family. The worst thing about it is, these sleazy Carico salesmen prey on family and friends. He said he can't issue a refund because it is company policy. These people are free agents who make there own rules. They purchase Carico products and sell it to people for a ridiculously hiked up price. He said he needs time to see if he could possibly issue store credit.

Store? He sells out of his car from a magazine! He is making believe like he is doing me a favor by forcing me to buy $700 worth of his products that I don't need or want. When I contacted Carico, they made believe that they understand where I'm coming from and agree he misrepresented the product and the supervisor is on the phone and will call me back asap. No one ever did but he called and left a nasty message on my wife's phone telling her to tell me to back off because I am getting annoying! And no one from corporate will help me, so I can stop calling.

I am so heated words cannot describe it. I will make sure to talk about my experience with this man and the company he works for to whoever will listen. I will take out ads in the paper, blog, whatever it take to make sure he will never mislead another person again. He just bought himself $700 worth of bad publicity that will never go away. He will have a hard time stealing people's hard earned money if I have something to do about it! If there is anyone who has the same issue or any lawyer who thinks I have grounds for a lawsuit please contact me ***. I am in the process of sending out a water sample to a certified lab and filing a claim against the salesman in the small claims court.

I got the ultra vac Tupperware that at the time I was told had a forever guarantee but their handles are all broken already. I got from a salesperson last name **. Please advise for replacement. Thanks.

On March 20th I paid $3013.68 for pots and pans from the company Carico. I was told by the company they would deliver around the end of April and they would call me with a tracking number. I called at least 10 times during the first week in May for the tracking number but could not reach anyone. After a week, an employee finally answered the phone and told me they would send it out that week and notify me with a tracking number. The same thing happened again but this time it took until the end of the month to reach someone and she told me that her boss was too busy to keep up with his business and he had a lot of things going on at the time and he should be able to return my call by the end of the week.

Well, the next week came and I did not receive a call so I called back and asked for a refund due to their inability to deliver my product. She told me no, and I would have to talk to the owner about that. So on June 2nd I finally talked to the owner and he told me that he was sorry and he would call me on June 4th or no later than June 7th with a tracking number, and I cannot have a refund.Well, I called back on June 10th,11th, 15th, 16th, and 17th to see what was the status on the order but could not reach anyone. It's now July 11 and haven't heard from the owner and no item. I want a refund.

My husband, Ryan, and I had put in a "drawing" for a vacation while we were at a restruant. The next day while I was at work, I received a called from a gentleman, David Foyer, who said that we had "randomly" won a free dinner and show. Explained that there is a new waterfal installed at the place and trees inside with a "Hawaiian" theme. He also went on to say that we could win money up to $5,000. It sounded nice to my husband and I, however, even in the beginning we found it fishy. So before confirming the dinner date we surfed the internet and found NOTHING on this guy. Had I found this website ahead of time, we could have saved our time and money. We ended up confirming the dinner date

The scam all starts at some type of bridal show, usually at the Signature Grand on State Road 84. You fill out forms to "win" trips to the Bahamas, Orlando, etc. So the next day you get a phone call stating you have won! The trip is yours, all you have to do is attend a simple meeting... the whole thing is a trick. It turns out every single person who enters the phony contest "wins" a trip. So you drive to this place by an American flag on a pole, is to the seemingly empty building and speak to some Spanish woman named Christine. Her husband Peter will have you sit down and wait as all of the "winners" walk in to claim their prizes as well.

This meeting will be a 3 hour long sales pitch full of lies and out of context health dangers warning that you need to buy their pots, pans, air purifiers, water filters, china, cutlery, etc. to maintain your health. At the end of this pitch, they tell you these items are $3,600 but of course you get $1,000 off, so you only pay $2,600 for 6 pots, a sauce pan, some knives, and a juicer. The payment plan is over a 9 year period where you only pay 25 dollars a month. He talks about how normally pots and pans from expensive stores like Williams and Sonoma or Neiman Marcus would cost $12,000. Has he never heard of Wal-Mart or QVC where you can buy a whole box of pans for $80?

During the pitch, Peter will show you all these ridiculous things he claims his pots will do for your food... food will never stick, you never need oil to cook, just an ice cube, you will have less fat, save money, easy to clean, the lids, thermometers, and blah blah blah. I felt like a victim of gypsies in the old days where they show you their cart of junk and try to trick you into buying it. The catch to the "free trips" they promised is that airfare isn't included, almost all dates are taken and you must use the trip in a year or else its no good.

Well, when you call to try and book the trip, they tell you that there are no available dates for a year. That of course means there is no free trip. It's all a lie to try and get you to come in. Also, If you buy things and tell your friends, they give you money off in the fashion of a pyramid scheme. Peter also claims the company has been in business for hundreds of years, and the pots he uses to cook with are 40 years old. What a joke. There are motivational posters on the wall trying to make sure the salesmen never forget what there goal is, money. There is a "Dream Board" where the bosses have pictures of BMW's and other luxurious items they want to finance with all of your money they steal. Even the music piped through the room is full of subliminal messages, all bizarre songs about "living the dream" and "buying yourself what you deserve". The lyrics were all trying to convince you to buy things.

The whole experience is incredibly misleading and disturbing. You leave with 4 less hours of your time, and if you fall for their tricks, thousands of dollars poorer. That is unless you open their credit card they offer you also. You are robbed of your time and peace of mind. If you sign up for anything, you ruin your credit and your life. This scam could end up costing a victim thousands of dollars in interest, as well as a bunch of useless products.

This a response to the complaint of Shay of Clarksville, TN March 2, 2010

We take all comments and complaints about Carico and any representatives seriously and as management we address them appropriately with those who work with Carico and who were involved.

We deeply apologize that this consumers feel the way that they do. It is always our intention and commitment to make all consumers who are involved with Carico have a pleasant experience. Unfortunately, there seems to be a misunderstanding and for that we are sorry. It is our hope that by detailing the events that lead up to their meeting, that we could hopefully shed a clearer light on the matter. We have discussed this matter in detail with the representative and trust that any consumers who meet with them in the future will have a positive experience.

This is the response from our representative:

It has been a real pleasure to offer health products that have improved my life and maybe others. In over 40 years in this business I have had the pleasure of meeting lots of special folks that put better health as one of their top priorities and have received many letters telling me so. When the call was made to confirm the dinner date it was clearly stated that we live in the country and the zoning laws allowed us to build our home on top of the business. These folks who gave me the impression they were married were not invited into our home and we do not have a basement.

Three other married couples were invited but did not show up due to storm warnings. Two later rebooked. I explained that this is how we demonstrate our health products. Asked if they saw something they liked and wanted could they afford at least $15.00 a week. The answer was yes, so I proceeded requesting cell phones be off during the presentation. There was no objection to this request. An offer was made to allow either one to purchase if they both agreed. I did mentioned that normally we do dinners for married couples but because they were interested and could afford the payments I cooked for them as a special exception and courtesy.

I did not go into the percentage of folks who purchase, only the percentages of folks who make money using our advertising kit correctly. They were treated with the utmost respect and courtesy as are all our guests. I have no idea of where the I never lost a sale came from I only wish that were true.

I have learned to get all the advice I can and learn from mistakes. But I honestly cant think of anything I did wrong or would have done differently.

I have owned my Ultratech II cookware for two week,s and I can attest to the fact that for a smart consumer, the Carico cookware is unbeatable in retail stores. I am extremely frugal, and when my fiancee came back from a bridal fair, and got a call with the same story as everyone else. We won a trip yada, yada. I refused to go initially, but she really wanted to go, and so I caved. I sat through the entertaining but over-the-top presentation, and went into a back room, to look at the packages and see what we could afford. When I previously mentioned "smart consumers", I mean couples who understand what they can afford. The big pitch was a 28 piece set, that cost around $3,000. There was a deal for the first four people to buy yada, yada.

Carico is a direct sales company. If you've ever purchased a new car, it's pretty much the same thing. Carico makes the cookware, and doesn't want to handle selling it, so they offer it to direct selling companies, at some sort of wholesale price, and then they don't need to employ a sales force, or pay for commercials/advertising. The direct sales company, in our case National Healthstyles Foundation, is pure American salesmanship. They likely bump up the price, to cover the cost of the salesman, and the trips they offer, which I have every reason to believe are legitimate.

The direct sales company makes their most money through high interest rates tied to monthly payments, when couples "finance" their cookware. If someone takes you for a test drive in a car you can't afford, and then offers you financing with a low monthly payment and high interest rate, which happens every day at every car dealership, you shouldn't buy it. The direct sales company is the same thing. For some reason, people praise their car dealers for ** them, but bash Carico and the direct sales company for doing the same thing with a great product. Yes, it would be nice if you could buy these in a retail store, and if anyone finds a way to buy directly from Carico, do it. It will probably be cheaper.

As for the cookware, they are awesome. If you read all of the bashing online, it revolves around misuse, and often, people realizing the payments they have committed to and refusing to even open the box. The contract is obviously written to keep people from wasting a salesperson's time and shipping, because they regret their poor purchasing decision. The best way to describe the cookware is a blend of the heft of cast iron, and the ease of cleaning of surgical steel. The pans and pots are well designed, with thermometers that slip into the top, and a perfect pour lip that really does work perfectly. I have been testing the cookware, and I have cooked steak at high heat with no palm oil or butter, just steak.

I cooked it for about 25 minutes, and yes there was stuff "burnt" on the bottom of the pan. It took about 30 seconds with a soapy sponge to clean it up, without a Teflon coating. Yes, I paid more than I normally would for cookware, but we kept it affordable by choosing only the basic set with only the pieces we needed, and paying for it on my credit card, eliminating payments and interest rates with the direct sales company (what a concept, paying for your cookware).

For those bashing Carico, relax and use you cookware appropriately, and it will amaze you, and last forever. For those bashing the direct sales company, they are not part of Carico, and yes they are a little untrustworthy. Just be careful with your money, and understand that the smiling salesperson is just like a car salesperson. They are looking to sign you up for payments to make some interest. My experience with Carico was excellent. The cookware arrived in about a week and a half, a little long for me, and was nicely and thoroughly packed. Unfortunately, the handle for one of the pans had snapped off (the handles screw into a welded-on piece, which had snapped) and one of the thermometers was bent.

I gave Carico a call, and they sent me a replacement right away, no questions. They just wanted some pictures of what had happened. Yes, I paid a lot for cookware, but my fiancee and I also have two vacations waiting for us when we want to take them. So is it too good to be true? Yes, which is why you must consider how much you can afford, before making a decision. If you can find a way to order only what you can afford, then you'll have some excellent cookware, and a few free vacations (minus airfare). I'm guessing very few people take advantage of the vacation, and so the company can actually offer it to the few that decide to take it. I have excellent cookware at a high but affordable price.

Me and my fiance were at hobby lobby and won a free dinner and vacation, from a gentleman named Mr. David ** He tells us that we won this fabulous dinner and show and that his building has a new waterfall and sets a date for us to come to dinner. It sounded wonderful at the time so of course, we take up the offer. Well, we showed up and the building is his home, and the dinner is located in his basement. We both started getting horror movie creepy but we go on with the dinner.

He seemed nice at first and we really started to get scared when no one else shows up and he tells us that we have to turn off our cell phones, which I didn't, of course. Anyways, he serves us the food and the show was him with his awful jokes trying to sell Carico cookware. We were so disappointed but the worse part is the pushing. He tried to sell us the cookware and when he finally got a hint that we didn't want it, he insulted my fianc stating that my fiance didn't care about my health or my well-being at one point in the evening when I seemed a little impressed in one piece, he had the nerve to ask if I would purchase the cookware by myself without the approval of my fiance though throughout the night he highly emphasized that the dinner was only for married couples and the offer was only for married couples.

He was not only offering the cookware but a chance to make some money by having other people that we refer to him buy the cookware. He stated that he had nine out of ten purchase, then he stated that he has never lost a sell, and when we told him that we weren't interested, he said he's had it happen to him; he was just full of lies. He showed me a book that had letters from people who referred others and was making money, but we caught something, all the letters were typed then signed at the bottom and on two letters which had two totally different stories, the same signature was at the bottom, right then we knew it was bogus!

Even after we declined his offer, he told us that we would still get the free vacation but we didn't even bother, if we were disappointed in the dinner that we knew we wasted our time on, then we definitely weren't taking chances on the vacation. Please do not fall for this guy's scam and please watch for an older gentlemen who calls himself a chef for an evening, and offers you dinner at Clarksville, TN. The only thing we really lose out on was our time, and feeling so foolish after we found out that we just had been suckered into going to such a dinner. We don't want others to have to go through the same ordeal, or even worse actually buy the product, which I found out is a lot cheaper elsewhere.

A few days ago, I sent a complaint letter which was published. Even though I appreciate it, you guys cut the name of the person who tricked me (Mr. **), and the complaint looks like it is against the Carico company. The Carico company has been very kind and willing to resolve the matter since I called them and explained my situation. Carico and I are close to resolve the matter satisfactorily even though Carico never received the money I gave to Mr. ** when he still was working for that company (remember, he was banned from Carico). So, the complaint is solely against Mr.** who is working for a different company nowadays on the same city of Orlando, Florida. Please include this info or contact me to clarify this issue. Thanks!

I started working with Carico International on May 5, 2009 under the direction of L. and J. C. in the Orlando, FL area under division 510. On July 25, 2009 I made an order to Luis C. for a water filter 15" Deluxe Undercounter with total value of $599.00 USD. The money was delivered in cash to Mr. C. He just gave me the stainless steel container of 15" (pre-demonstration) and installation pieces, arguing that then I would get the cartridge.

After the lapse of a month, Mr. C. asked me to do a rewrite but only for the filter medium for a total of $112.35 USD because in his words, "Carico had mingled in the distribution he used to have in Texas with its new division in Orlando." Months after this, Mr. C. argued that Carico had sent the filter media to Texas again, arguing that Carico and more specifically to Carmen ** and his department had sent this article to his office in Texas.

Mr. C. promised me several times to get the filter media, but until today I have not received. Additionally, I made another order to finance a Compact Air Purifier with total price $585.00 USD on October 29, 2009. In the first instance I gave him $180.00 USD as cash advance, but days later said he had spoken with Ms. Carmen** and I had to complete $234.00 USD to be eligible for credit because my credit score was low, which I agreed to give the difference again in cash. Carico has never checked my credit as I watched him through Bank of America.

Mr. C. since then argues that Carico has been responsible for that. I have not received the goods. I have asked for the money back, but he claims that Carico has frozen my money along with the money this company owes him. Mr. C. claims to have the deposit slips, but he has not showed them to me. On February 2nd, 2010, I received a call from Ruben P. from Carico to clarify that Carico has no money from me and because of this and another similar issues Mr. C. was banned from doing any business with Carico International, LLC. He also told me, that if we need to quote him in any matter or legal procedure, I will be able to do so. I want either the products with their full warranty from Carico or my money back ($833 USD).

Because of the public viewing of this page, I will reserve myself from expressing foul language, but if I could, I would. I'll make it short and sweet. This guy comes into my house with one of my old friends from high school (she was working for the Carico company and this guy Mario or Marcus was supposedly training her). They tell me I'll get a free vacation to certain places around the world just for listening (which by the way costs more than the actual vacation, they make you sit through seminars at these hotels trying to sell you even more stuff, otherwise, you're paying for that trip full price).

So anyway, she tells me at first I don't have to buy anything, which is true. I just have to sit through a presentation for her "training". Everything they had seemed like good stuff, but either way, these people just want your money and all those products are available on the home shopping network for better prices and quality.

Anyway, after 20 minutes of listening to scare tactics, false health information and mindless jabber about pollution which isn't anywhere close to truth, I want these people out of my house, but not before they ask for a credit card, social security and a deposit on at least one item.

Four years ago we purchased "Carico Ultra-tech" pots and pans -- paying an extraordinary price for them might I add!

After two times of usage, the glass lid shattered while being used "properly" upon a Carico fry pan.

As a consequence, glass EXPLODED on every kitchen surface imaginable!!!!! Luckily my wife was not standing in front of the lid when it exploded! If she did, she would have lost both her eyes.

We were able to resolve the issue that I posted in regards to and have to an amicable resolution. Natalie from exquisite home products was very helpful with this issue.

I have very bad asthma and allergies so I purchased an air purifier and a water filter from Carico. I put the air purifier in my living room and I absolutely cannot believe how much easier it is for me to breathe. I feel like a new person and never want to leave my home now. I've never been much of a water drinker until I tried the water through my new filter.

It tastes so pure and refreshing I bought a travel mug to take with me everywhere. The rep who came to my house was named Jeff and he was as impressive as the products he showed me, very kind and easy to talk to with no pressure. What a great experience! I've been telling everyone i know about how great Carico products are! Very satisfied with the products and salesman

I ordered an item from this company while on vacation. My cousin was a distributor and informed me that I had 30 days to return the item. I am no fluent in Spanish so my sister had to Translate it for me. I always ask about warranties and policies as I am a Avon Distributor. Since I was still going to be on vacation while the item was being prepared for shipment I called Carico to tell them NOT TO SHIP until AFTER 8/10. They failed to do this.

When I arrived home 8/10 I saw the box was already delivered to my home. Already upset that the company did not listen, I never opened it.

I called Carico about this, no apologies. I told them I wanted to return the unopened item because I was not able to pay the amounts on the bill any longer.

They said I would not be able to return it for a refund. They mentioned picking out an item I would be able to afford (an exchange). BUT and this is what ****** me off: if the item is of lesser value they will NOT reduce the BILL! So I am paying for the previous item even though it is not what I have!

I told them I wanted to have nothing to do with the company due to it's policies, they will not issue an RMA. They will not refund the balance of a lesser item that I can afford. I am stuck with a brand new item still in it's original packaging that I NEED TO RETURN.

I am stuck with a $500.00 bill I cannot afford. Willing to take them up on their LIFETIME Guarantee for something cheaper but they will not refund the balance of the higher priced item. They are very unwilling to help me. Whether it is a return, refund or exchange! What happened to their LIFETIME GUARANTEE?

I too purchased the juicer...ten piece cookware set and the ultra vac storage containers. All I can say is "I LOVE THEM" and my reps were fantastic!!! I would definately reccoment these products. They came to my home and cooked with the products and made juices with the juicer...we had a great evening and I did not feel pressure to buy at all. It cost about 2600.00 for all and I think it's worth every penny.

Febuary 2009 I attended a bridal conference with my future hubby for a "free vacation" with Carico International. We sat through the presentaion and decided to purchase the Gourmet Cook Set. Thinking that our family could just give money for out wedding gifts to pay towards the product. We recieved the product a few weeks later. I have a remaining balance of over $2000.00 and has never recieved a invoice. I have no clue how much I still owe or even if my payments are being applied towards my balance.

I was told by one of there employees to stop paying for 1 month because they weren't sure if the address was correct since I wasn't recieving any statements and I had placed so many "change of address" forms. So, I didn't pay for 1 month and I SURPRISINGLY recieved a statement for a late charge. My balance with them is much higher than $2000.00 and I am still not recieving statements.

The product is junk! Everything sticks to the pans. You think your getting a "complete set" but there is only 1 sauce pan! This product is not worth your time or money! It is probably someone running there business out of their basement. DO NOT BUY INTO THIS SCAM! I am still payng every month to avoid ruining my credit. As you know, with todays economy, there is no room for bad credit! Not to mention, the company's customer service is horrible!

These people hired me for a job and then never paid me the amount they promised. When I attempted to buy the forms I needed they refused to sell them to me. They had me drive all over south florida and then refused to pay me. they instructed me to go to new home owners and lie to them about changing the water filter in order to get inside the house, then make them buy something. I spent weeks wasting time in their trainings and I never go paid. I couldnt make my rent or car payment, now im evicted without a car.

We would like to bring the following issue to your attention as we have had negative experiences with the following vendors Family First Foods and Carico International. A year ago First Family First Foods opened a revolving line of credit in our names through Carico International without our knowledge or authorization. Once we became aware of this line of credit we paid off the financed amount and requested the line of credit of credit be closed.

After several requests in a ten month period of time we finally received written notice that they have closed the line of credit. To date, execution of this closure has not been fulfilled. Please assist us in addressing these issues to Family First Foods and Carico International to close the line of credit and to fix our credit history as well as notifying the public of the practices of these institutions.

We have lowered credit scores- which in this financial time is difficult to refinance our home due to. We have spent countless hours away from work trying to request statements and resolve the open credit line to no avail. This has impacted our work life and personal income gains.

I bought an air filter from this company, and after they used my name as cosigner without authorization on my daughter's appplication, I decided I no longer wanted to deal with them. It has taken over a month and my daugher has not gotten her deposit back. I spoke to the sales guy that saids I cannot return the unit, that if I'm unhappy they can replace. That it is company policy to exchange products but that they do not cancell signed sales agreement or return money back after a product was delivered.

I went to a bridal fair in 2005 early in the year. I wad due to be married in May. Did the drawing for a free vacation. Got a call that we had won and needed to attend this showing for Carico cook ware. me and soon to be husband went to the show. They really got you with how they cooked the corn and the fried chicken. We decided not to buy anything but then they told us that we would get a lesser vacation then offered if we didn't at least purchase a pot or pan. So we decided to buy the cheapest thing. gave them our credit card. They told us we could cancel at anytime with 30 days. well it took almost the full 30 days to receive the package and when we got it, it wasn't just one pan it was an entire set with a bill charged to my credit card of almost 2000.00$. i called company and no one would answer so we put return to sender. they sent it back everytime which was 3 times. leaving me with shipping costs and still having an outstanding balance on credit card. they then took to me to smalls claim court and i lost. so now i still have an outstanding charge and a nice ding in my credit report.

My parents don't speak English very well and didn't think that Peter would take advantage of them and when we called him he never only picked up the phone once and never returned any calls after wards. I spoke with customer service who where very rude and sometimes even hung up and would ever let me talk and explain the situation. One girl threatened to ruin my parents credit if they didn't immediately pay for the air purifier that was never opened.

On 5/26, I made an appointment with Vinicio to have someone come to help install the water filter and nobody showed up and my father left work early and as a result hes is only going to get paid for half the day.they ever return any calls and its very frustrating when they say its our fault and they just keep repeating "you signed the contract" and don't listen to the customer.

As of right now (5/29/09) we are waiting for a call form Vinicio and his boss as to what we would do next. My parents are going to lose money and have been threatened to have their credit ruined and the company has only caused headaches. my father cant be stressed out due to his seizures. I have missed school due to having to try and figure out a solution.

Just wanted to let everyone know that Tuesday night's "dinner show ticket" @ "Chef's" in Clarksville, Tennessee was a huge sales pitch/scam to buy not only a 23 pc. set off cookware (costing 3,000.00)but for several other products and a huge pitch to get us to sell it for them too! He even suggested you use your children to pass out the scam tickets!

The "dinner show" was in his basement and was horribly decorated in a Hawaiian theme. There were several "games" in which you won fake money (in order to put down payment on cookware) or a prize (which is a cheap looking knife). He also said that he wanted no talking with the other couples during his presentation unless he said we could. He used his event to quote scripture which isn't a bad thing...it was just "creepy" coming from him and at a dinner show.

I must say the food was excellent but the atmosphere was "creepy"! We had salad,cabbage,carrots,corn on the cob and chicken. He said he usually did a pineapple upside down cake but his wife wasn't helping him this night so he was cutting the presentation "short"(it lasted over 2 hours as it was!)Then comes the "BIG" sales pitches and only after about 45 min. does he tell you the price of the cookware. He then offers you extra prizes to go with the cookware and shows other products his company sells. They offer monthly payments and also say you can return it if not completely satisfied. Needless to say I was tempted but also knew 3,000.00 was insane!

As it turns out we did get a form to fill out for a 3 day/2night vacation "voucher" with different selections on places to go (it can't be somewhere near here within 100miles of us and for most of them you would have to fly.) You have to send a 5.00 processing fee and they tell you that when you make a reservation at the hotel there is a 50.00 "returnable" deposit.

I decided to Google the company and it brought up the Consumer Affairs Site and "wow"! Was there ever a lot of negative/horror stories to read! You can check it out at consumer affairs.com by clicking the link at the end of the letter I copied below.
It seems the biggest problems were with people who tried to cancel their orders or people trying to return the cookware.Seems there is only a 3 day cancellation policy that they were not told about! Read them for yourself if you like.

Please warn all your firends no matter where they live (see all the different cities listed at consumer affairs site) to stay away from this type of event! Lucky for us we didn't buy the cookware!These tickets are very misleading and never mention the Carico name or that they are selling it. We were made to feel very uncomfortable and it is my wish that this will keep others from the same fate!

Carico is a good company but is mostly about the effort the attitude and the time that you put to this job. You have to be a positive person with lots of courage because there are some people out there that will spit in your face. Without thinking that you are just working like a normal person in a regular job.There is too many rude people that us workers at carico deal with i love meeting new people that is the only reason why i work for carico but still people relaxxxx IS NOT LIKE CARICO KILLED YOUR MOTHER. Personally i love the company i am a student and work part-time only but never make it in the program because i am very into school.It can be a very hectic life you cant deal with a family and Carico at the same time.

Im just reading all the comments, and i differ. I bought my Carico Cookware 3 years ago, in Guadalajara, Mexico. They told me i would have to learn how to cook on it, so I attended the weekly free cooking classes they hold, for 3 times, to learn how to use the pans and that food does not stick to them. I can return to the free classes any time I whant. I have being cooking with my set since, and very happy.....

It all started when we got a phone call 2 to 3 days after attending a bridal show they told me that we had won an all inclusive vacation, $1000.00 grocery card and a $100.00 gas card... all which turned out not true the grocery card let us get coupons worth a thousand dollars and I believe there was a membership fee IF I'm not mistaken and the gas card we turned in once a month and got 25 dollars or something like that. The vacation was all inclusive BUT we had to pay airfare and hotel taxes thank goodness we didnt go on that trip!

So we went to this demo they said we had to go to in order to get this trip and they were showing us Carico cookware awesome stuff I must say BUT we held strong when we were there and then I guess my husband had ordered it later on and cancelled it 3 days prior to the box arriving at our doorstep now they are saying they never recieved an email when my husband sent one on their website on the contact us page!!! So now we have $1800.00 on the credit card and a bunch of rude nasty people at Selected Brides refusing to let us return the box!! It has never been opened and UPS said we cant refuse the package due to it being signed for... well I told the lady at selected brides this and she said Well why was it signed for and I told her my husband gets alot of packages and didnt know what it was Well our name is on the side of our boxes yes I will say the name is on the box but in small print compared to the size of the box!!

They are getting very nasty especially Michael A is his name, he said that we signed a contract and that we can go ahead and call pre-paid legal there isnt anything we can do about shipping the package back them. He even said that their ranking at the better business bureau was good... next step file a complaint with them... we'll see how long their good ranking lasts! This is just very frusterating and I want it to be over!

We have $1800.00 that is gone and I have been diagnosed with the early stages or cervical cancer... could sure use that money for doctors!!

It all started when we got a phone call 2 to 3 days after attending a bridal show they told me that we had won an all inclusive vacation, $1000.00 grocery card and a $100.00 gas card... all which turned out not true the grocery card let us get coupons worth a thousand dollars and I believe there was a membership fee IF I'm not mistaken and the gas card we turned in once a month and got 25 dollars or something like that. The vacation was all inclusive BUT we had to pay airfare and hotel taxes thank goodness we didnt go on that trip!

So we went to this demo they said we had to go to in order to get this trip and they were showing us Carico cookware awesome stuff I must say BUT we held strong when we were there and then I guess my husband had ordered it later on and cancelled it 3 days prior to the box arriving at our doorstep now they are saying they never recieved an email when my husband sent one on their website on the contact us page!!! So now we have $1800.00 on the credit card and a bunch of rude nasty people at Selected Brides refusing to let us return the box!!

It has never been opened and UPS said we cant refuse the package due to it being signed for... well I told the lady at selected brides this and she said "Well why was it signed for" and I told her my husband gets alot of packages and didnt know what it was "Well our name is on the side of our boxes" yes I will say the name is on the box but in small print compared to the size of the box!! They are getting very nasty especially Michael Angelo is his name, he said that we signed a contract and that we can go ahead and call pre-paid legal there isnt anything we can do about shipping the package back them. He even said that their ranking at the better business bureau was good... next step file a complaint with them... we'll see how long their "good" ranking lasts! This is just very frusterating and I want it to be over!

I needed a filter for my air cleaner that I had bought from Carico. The man who was my representive changed all of his phone numbers and no one can find him. So, we contacted the company to order a filter. We were on hold forever every time we called and never spoke with anyone. Finally, we get someone, and they took our debit card number and information and said they would get it in the mail. Two weeks later nothing comes. My daughter called Carico and told them the problems we were having getting a filter from them and the lady said she would give this to her supervisors and get it resolved.

Two weeks later, nothing. I should mention that we have been trying to get this filter from Carico since Oct. 2008. My daughter got on the internet and found another company that sells the filters we need and she spoke to them on Monday and ordered it. They gave me 50% off and no s&h. I received my filter Thursday. This company told my daughter that I would not have to worry about having this trouble again, that he would call me every year when it was time for a new filter. Now, thats customer service! We will never have dealings with Carico again. We will research a company before we buy expensive products again.


I was in Nursing school and we were told we could win a trip for sitting through a cooking show, and they provided lunch. None the less this show watched was a plot to have us buy cookware, well I was scammed into it. I was told I could return the 3000.00 worth of pots and pans if I was unsatisfied well needless to say I am very unsatisfied!!!! I have had problems since day 1 and have tried to return the products since last year around this time. The do not work everything sticks to them and burns even things that don't stick and burn to my wal-mart pans.


I do not have a complaint, when my fiance and I first purchased the 23 piece carico cookware i decided that we had made a huge mistake and wanted to cancel immediately, i contacted the person who sold it to us and the next day the vice president of selected brides contacted me to help with my concerns. this is a great company and I really appreciate their customer service!

I purchased the Ultra Vac Food Storage System and when it was delivered it was lacking the pump which should have been included. I have tried for days to get hold of someone in Customer Service and never have reached anyone. I have left messages as well as emailed them and have not gotten a response. This was a very expensive item and I am very unhappy that I can't use it without the pump!

I am now out of the money as well as the item is usless without the pump!


I have had nothing but problems with this company. I received my first bill in January. First of all, it was the wrong amount, they were charging me more a month than what was originally priced to be. So i sent my bill and a letter telling them what my payment should be. I also check marked the back to start automatic payment from my checking account. a week goes by and no payment has come out for january. i call them, they say they havnt received it yet. at that time, the lady i talked to asked me if i wanted automatic payment for the correct monthly amount. i tell her yes. So another week goes by, no payment, i call again. they tell me wait a couple more days. I do, by the following monday its still not there. So i call back and tell them and make a payment over the phone.

Its january 22nd, my payment was due on the 5th. At this time, i again reiterate that i am supposed to have automatic payment and they acknowledge this. The lady says my payment should come out around the 5th of february. Well today is 13 february and still no payment has come out. I called them this morning and talked to 3 different people that cannot figure out what is going on. The lady this time said she is going to talk to some people and call me back today. I told her if they can't figure this out and get it right then i am returning my product because pots and pans are not worth this hassle and headache. So, lets see if i get a call back or they just ignore me.

My daughter and Son-in-law attended a bridal show and supposedly won an all-expense paid cruise for their honeymoon. The only catch was that they had to attend a meeting and sit through a demo. At the demo was a representative selling Carico Cookware. My daughter and son was so impressed by the products, they signed up and ordered. At the meeting the representative never told them about a three day return policy or any return policy at all. The next day after the meeting my daughter did research and found out that they had been scammed about the Carico return policy.

So immediately the next day she contacted the order department to cancel the order. This is when she spoke to a representative by the name of Carmen. Carmen told her that she could cancel her order and gave her some information and forms to fax back and she assured her that the order would be canceled since she contacted them within the three days. When my daughter called back to verify that the order had been cancelled, the customer service rep. told her that they did not even see an order in the system for her, so she should be certain the order was cancelled.

Well approximately a week later to large boxes arrive at our address from Carico. My daughter contacted them immediately and they said that they did not show an order for her in their system. My son-in-law contacted them again and all of a sudden they show that an order had been shipped and when he tells them that they had spoken with Carman from Carico who took them through numerous steps to cancel the order and that my daughter has the confirmation fax forms of the it being sent within the 3 day cancellation, then the sales representative said that the order could be cancelled only through that bridal company offering the trip. We asked why did Carmen not tell us that when we spoke with her and she specifically told us to fax all this different paperwork into her and she would have the order cancelled. The customer service rep. stated that she didn't know and she transferred us to Carman's voice mail which was full and not taking any new messages.

This cookware is extremely overpriced. My daughter and son-in-law saw the same product for thousands less. I was told a the Fair Consumers Act that a 3 day cancellation form should have been provided to them at the demo, which a cancellation form nor policy was given or explained.

This is not a complaint - just an inquiry. I purchased a set of Carico Cookware somewhere between 1986 and 1989 from my aunt, who was a rep. That was when I lived in New York. I believe there was a lifetime warranty on the product.

Overtime, maybe within 5 years, the handles burned on three of the pieces so they're sitting in my cupboard, not being used. I know I should have contacted Carico before but that kind of action doesn't come very easily to my generation. I haven't thrown them out because I really liked the pots and had paid a lot of money (for me) for them. Now that the pots are entirely different, is it still possible for me to get the handles replaced?


I just attended a bridal showcase for Carico products and was amazed by them. I didn't feel pressured into buying anything but we decided we would so we will have to wait and see if their products are what they say they are. I also just looked up their BBB (Better Business Bureau) rating and they have a 'B+' so anyone who has a complaint hasn't reported them or their rating wouldn't be as high. Their products are expensive but like I said, I wasn't pressured into buying it and wouldn't have if I felt it was a scam. There were 8 couples in the showing with us and only 1 couple walked out without purchasing anything and they still got a voucher for their free trip that was promised on the phone. If, when our cookware comes in and we find it is not as we were promised, we will be filing a formal complaint to the BBB and also taking any other legal actions required.

I would first like to say...Do not ever buy Carico products! I received a call about 2 months ago, after attending a Bridal Show, saying that I had won a free vacation and a $1000 grocery card, but there was one catch...My fiance and I had to attend a demonstration show about some nice cookware. When I asked what kind of cookware, they would not tell me. I should have said no right then, but I was not thinking at all!

We had to sit through a long demonstration, and yes the cookware seemed to be amazing and we were both pulled in. We ended up purchasing the 23 piece set, which was $3800 (after tax and shipping charges). They said we could open up a credit card through their company, because of course we don't have that kind of money laying around. First of all, their credit card interest rate is around 20%, so each month we are paying already about $40 interest alone...oh and they tell you that you have to pay at least $75 a month. After 10 months, if it is not paid off completely, they up the minimum payment to around $150. This is ridiculous!!! They made us initial at the bottom of the contract saying that we could not return the product (that should have been a red flag right then). Well Carico is illegally waiving peoples right to return the cookware. Under the Federal Trade Commission, there is a rule called the Cooling Off Period that says a company that is conducting business in a home, restaurant, hotel, etc. must give the customer 3-days to cancel their order and must include a cancelation form.

Well first of all we never got a cancellation form and was not informed about the time period we had to cancel. If I had known about this rule within the 3 days I would have definitely canceled. Every time I try to call I get put on hold forever and they never respond to my emails. I have not opened up the boxes yet and I really don't want to. I am hoping I can return the cookware, but after reading many complaints, I know they will not take it back.

Carico is charging way too much for their products, because their profit margin is insane! I have already started telling everybody I know not to get sucked into buying anything from this company and until they take the cookware back, I plan to spread the word onto others! This is one of the worst businesses that I have ever come across! I have already contacted the Better Business Bureau and I plan to call the FTC about what Carico is doing illegally.


I went to a bridal show and then received a call saying I won a free vacation and all I had to do was to attend the Selected Brides show. So my fiance and I went and it was a Carico demonstration. Of course we fell for it and bought $1100 worth of cookware.

After we received this cookware in the mail we used it. I make and eat potatoes every day and I never burn them because they're my favorite food. Well the first time I cooked potatoes in the cookware they burned and stuck in the Carico pan. I was told you cannot burn in the Carico cookware and food will not stick. I was very unhappy so I called to see how to return my very overpriced cookware.

The man I talked to was very rude and told me I could not return it. I was told at the demonstration that I would be able to return the cookware if I was not pleased but the man on the phone swore they do not tell customers that.

He then asked me why I wanted to return it and I told him because my potatoes burned. Next he said the pans don't burn food, people do. I told him I cook potatoes everyday and I had it on low heat so it should not have burned and my pans from Target cook better (because they do).Then he accused me of being rude and arrogant and not being able to pay. I told him I was able to pay because I can afford it...otherwise I would not have purchased the cookware. He again told me I was being arrogant because I said I could afford it and then he told me I needed to apologize.

Anyway, I am still not happy with Carico because they will not return my e-mails and I have not received a statement telling me how to pay for this lousy overpriced cookware.

This man called us out of the blue and offered us a free Dinner Theater. We agreed to go. He was very chummy and confiding. I thought he was annoying and was on my guard. We had to drive to Clarksville from our place, about 30 miles. Once we got there we entered into the side of his garage into a kitchen restuarant. A very strange little man was waiting for us there. His shameless sales pitch varied between filthy heterosexual innuendos, one time alluding to sex with premature pubescent girls and piches for salvation in Jesus Christ. The high point of the evening was when he turned and farted loudly in our direction. Was that some sort of sick sales tactic by embarassing us? We left as soon as we could find an opening.

My wife and I feel violated. We wasted an entire evening on a false pretext and were subjected to an advanced display of mental and spiritual degradement.

Sometime in January or so 2008, We were approach by a friend that was selling Carico products. After telling her all the horror histories that we've had with a water filter which caused to ruin our credit at the time, She kept insisting that needed the sell because was going through a bad time. Finally we bought a rapid cooker that keeps dripping water and does not gain pressure; even after three attends of replacing the top, I gave up ending up losing $400.00.

We lost a friend, lost our money and lost our time trying to fix the problem.



This incident hapenned in Aguadilla, PR.
After 4 hours of dealing with a Carico representative and after he told me that if I did not purchase one of their products, I was told that my nephew was not able to get employment with the company if no purchases were made. I signed a contract. I was told that I had 30 days to return it, if not satisfied. I purchased a juicer extractor. It was not what I expected, and was unable to use it due to pain on my right hand.

I talked to my nephew, who talked to his supervisor, and his supervisor told him that I couldn't return the juicer. He told my nephew that I can exchange it for another product of equal value, but I was not interested in obtaining any other product from a company who I feel misrepresented themselves, and used inappropriate tactics to make a sell.

I made a deposit for $200.00, plus I paid over $30 in attempting to return the juicer by certified mail. Carico refused to accept the juicer and returned it to me. I was also told by one of the workers, when I tried to make a complaint, that no one forced me to sign a contract, and I was obligated to pay.

I am constantly been harassed by Carico. This matter was turned over to a collection agency because I refused to pay over $900 they said I owed them. I am diabetic with history of high blood pressure, and this annoying situation is constantly causing me to get upset and sick.

After 4 hours of dealing with a Carico representative and after he told me that if I did not purchase one of their products, I was told that my nephew was not able to get with the company if no purchase were made, I signed a contract. Was told that I had 30 days to return it, if not satisfied. I purchased a Juicer. Was not what I expected, and was unable to use it due to pain on my right hand. Talked to my nephew, who talked to his supervisor, and his supervisor told him that I couldn't do that. he told my nephew that I can exchange it for another product of equal value, but I was not interested in obtaining any other product from a company who I feel misrepresented themselves, and used unappropriate tactics to make a sell.

I made a deposit for $200.00, plus over $30 returned fees of the juicer. Carico refused to accept the juicer and returned to me. I was also told by one of workers, when I tried to make a complaint, that no one forced to sign a contract, and I was obligatged to pay.


I been part of Carico Int. for almost 3 years and I'm very upset to read all this nonsense messages. The company has a policy of 3 days cancellation in the back of the same order ticket. Also the company calls every single customer before sending any products and when a customer wants to cancel the order is put on hold until the client speaks with the salesperson and resolves it. If the situation is not resolved the company cancels the order and makes a refund of the down payment. All orders have to be confirmed with the client.

I know there are people that entered the company and it didnt work for them but to tell the truth is not the company is the people. I have known to have a $5,000 and a $1,000 month. The ups and downs are not the companys fault but I. When you work and learn to organize yourself you can make a lot of money. I havent known of a person that works only 2 or 3 days and succeed in any business. Success is not over night it is over time.


I entered my name in a drawing at the local H.G. Hills in Pleasant View, TN. I also entered my boyfriend's name and he received a phone call days later saying that he won the drawing and he won a trip to Gatlinburg. All he had to do was come to a dinner show and book the hotel. That day he and I went to the dinner show which turned out to be at a house, not a resturaunt as we assumed.

The man gave a presentation on cookware, cooked cabbage, carrots, Hawaiian fruit salad,and chicken. I didn't eat any of the meal because I thought he might poison us. My boyfriend did though and he's fine. I thought this is like the beginning of a lot of horror movies. Needless to say we refused to buy any cookware although we were informed that 8 out of 10 buy the cookware. We recieved a brochure to fill out for our free trip for filling out his report card and left.

I felt that it was a scam and instead of sending off the form to get a Reservation Validation Form I looked on the Internet to see if any complaints had been made. I thought it was a little funny that we had to send off $50 for a trip that he had won. I found this site and realized that another person visited the same David Foyer and had a luau just like we did. Down to the tee the very same event happened to us except we did not purchase the cookware! We will not be sending any money to them thanks to this site.

Fortuneatly, we only spent the money in gas, about $15 to get there and back. More importantly we lost a night with our 9 month old child (he was at his grandmother's house)

On 5/20/08 a young lady by the name of Nathalie Jean-Louis contacted me saying that my water filter needed to be service. This is a filter that i had bought from this company in 2005. On this night she talk me into signing a form for a juicer at the price of 599.00 with a 20.00 deposit. She said that the cartidge for the filter would be free which was said to be 150.00. I received the box on 05/28/08. I was told that i had three day to cancel at that time

on 6/03/08 Miss Nathalie came to show me how to use it she brought the fruits. At that time i told her that i didn't like the product so i mail it back to Carico International Inc, Fort Lauderdale Fl. This was on 6/16/08, the box was returned to me. I informed Miss Lardieri that i will not pay for this juicer she said that i could get something for Thank you Mrs Elizabeth Dix

I am retired and can't afford to buy something that i can't use. I don't drink juice with pulp in it and this juice was nasty. I know this is going to make my credit bad. This is my damage.

I received a telephone call from a man inviting me to a complimentary dinner with my husband at a place the caller described as the Luau. He also offered a complimentary trip to a Gatlinberg for coming to the dinner, saying that he was making the offer because I probably knew a lot of people who would be interested in coming to eat at his business, and he wanted my referrals. When we arrived at the business, we found it was not at a restaurant, but a kitchen and dining/ living area in the basement of a residence, set up with rows of tables. A couple and a young woman were seated at a table across the room from us. A man who turned out to be David Foyer invited us to sign the guest book and directed us to sit down at a table farthest from the other couple, but facing them. It turned out that the man's business was not really in cooking meals, but in demonstrating Carico cookware and the marvels of waterless cooking which could be done in the cookware sets and gadgets he was selling in a pyramid- type marketing set up. A long time of sitting at the table and listening to his stories about the health benefits of using his cookware, eating unseasoned cabbage, carrots, and chicken and being asked to provide contact information and list the many pro's of his cookware over conventional cookware, I eventually bought a liquid core skillet .

It is, I think, of fair quality, but I had no idea of the market value of a liquid core skillet and I paid more than twice what it was worth had I known what they sell for elsewhere. At the last minute of the sale, David Foyer hand wrote on the credit slip "all sales final" and although this sounded alarm bells, I was so ready to get out of the place, I went ahead and signed it. I have since checked the price of liquid core skillets, and found that they sell for less than half of what I paid. I called David Foyer to request a refund, but he replied that he could only give merchandise credit. I paid much too much for the skillet, and as all the rest of his merchandise is similarly grossly overpriced, a merchandise credit leaves me in the same situation. Although I cannot prove it, I am pretty sure that the other family there was a plant, They responded very enthusiastically to everything he does, and are very forthcoming in supplying referrals and praise and are there to help him sell his very overpriced products.

I am embarrassed to have been taken in by this, and am reporting him to the Better Business bureau. Look out for the man who calls himself chef for an evening and offers a Luau. No one in their right mind would go back for another evening. His wife, who sometimes answers the phone for him, sounds embarrassed and sad when she answers the phone, but nevertheless plays along . Mr. Foyer says that the referrals are anonymous, that he won't reveal the name of the person who refers people to him. Why would anyone need to make an anonymous referral? If I felt good about this business, I would be happy to put in a referral that I could stand behind and be happy to put my name to. Look out for the Luau man, Mr. David Foyer, who calls himself a Chef for an Evening! He puts a lot of energy into his business but uses very questionable sales tactics. If he would only only put the energy into a more honest business, he could really have something going ! Needless to say, the only referrals I am making to for his business are with consumer affairs and the local Better Business Bureau.

The consequences are economic. I paid twice what I should have for a used kitchen ware item, a liquid core skillet I have requested a refund from David Foyer but have been told that this is not possible. A merchandise credit for similarly drastically overpriced merchandise is the only offer he would make in response to my request. I will contact my credit card company to see what recourse I have.

While attending ASU, I responded to an opportunity to become a Carico sales rep to make money part-time during the summer. The company reps assured me that this was easy money, all I had to do was learn about the products at their training seminar and then demo the same to potential customers. They promised support, additional training, and whatever I needed to ensure my success but that the products are so well made and the Carico name represents quality, so the products practically sell themselves....I just needed to understand their features and benefits and be able to present them to customers. The training was several days at a local hotel, of which I had to pay. Then I had to pay for a distributor fee, then had to buy a sales kit and product brochures...but they assured me that all the upfront costs would be gained back in the first sale. After completing my training, I began to demo the products to friends, neighbors, and referrals.

I did eight demos, primarily of their water filtration system because the water quality is so bad in the greater Phoenix area, but could not convince a single person to purchase. I could not even get people to give me referrals primarily because they all said the products cost too much, and they would rather lug bottled water from the grocery store. After several weeks, I no longer heard from my area sales manager, but continued to receive mailers from the corporate office talking about all the trips and conventions that were coming up and listing all their top sales people from across the USA.

Bottomline: after paying about $400 and spending a weekend in training, then spending about 20 hours developing leads and doing demos of the products, I ended up with $400 less in my bank account instead of having a part-time summer job with tons of potential with $200-400 per week pay. NOTonly do their customers get ripped-off, their distributors do, too. Their sales programs is a lot like AMWAY--a lot of hype and promises but little to no results.

Instead of making money at a summer part-time job, I spent $400 trying to make money selling Carico's overpriced products. After the initial couple weeks of trying to sell their products, I stopped hearing from my area sales managers (David Quiroz and Pat Lawson) and never heard from them again.

We were called about a bridal preview for Carico Cookware, and they said for attending they would give us a free vacation. We attended hoping to have the vacation, and at the last minute they got my husband and me to purchase the cookware by saying how much healthier we'd be if we used these pots and pans. My husband and I were sold on that. We qualified for a loan immediately through them so we got them.

Everything sticks to these pans. They are actually now rusted, and that is not supposed to happen. We are still paying them for them, and I would like for them just to take the pans back and the loan be revoked. I spoke to many representatives that say that they have a lifetime warranty, and these problems should not be happening, and they are going to do their best to get me a new set. Still no call backs and no new set.

I signed to purchase a juicer, the next day I called the salesperson to cancel the order because I changed my mind and thought it was way too expensive. They assured me that it would be cancelled. A couple of days later it arrived. I tried to return it to where it came from and they accepted it. A week or two later they shipped it back to me. I called Exquisite Home products and they said that I signed the receipt and I could not return anything because I was bound by the contract. I explained that it was cancelled the next day with the sales person and they said that person no longer worked there. After several attempts in speaking with Esther at Exquisite with no success. I returned the mechandise without ever opening the box to Carico Int'l to the address it was sent from.

It shows as a negative on my credit and Exquisite will not accept the return.

Ms. Piedrahita came to my friends house to do a presentation of the carico products. I needed a water filter and she stated that the had the best in the market. Her presentation was only through a catalogue and she showed me several filters that were really expensive. I picked a filter that looked like it was worth the money I was going to invest in it..It was offered on credit and I used my credit card for the down payment of 59.00. My monthly payments were to be 26.40 per mo. Eventhough the contract I signed stated that I had 2 days to cancel same if i was not happy, and she was supposed to bring my filter within that period of time, I received the filter 2 weeks after through the mail. To my disappointment this filter looked like a small carafe, with a aaa battery, no spout to run the water, and a small hose that has to be hook to my only faucet in the sink.

I immediately called the salesperson, who in turn told me I had to deal directly with Carico not her. I called them and was told that I had signed a contract and they were not going to take the filter back. The next day I returned the filter to Carico and last thursday I RECEIVED THE BOX AGAIN.UPS indicxated that Carico refused to accept the box.

I am a retired old lady who needs to drink good water for my health. This incident has caused lots of stress in my life..If they want to keep my deposit, fine, but I refuse to pay 578.00 for a carafe that is not going to clean my drinking water.

Evidently the wedding scam is getting too well known for Carico International. I live near an Amish community. Three of my Amish neighbors have been SCAMMED by a Carico salesman from Fort Wayne Ind. He collects a down payment, then returns and says the company will not ship merchandise untill paid in full. My Amish neighbors trust, and pay, and receive nothing. I have written emails and called on there behalf and received NO RESPONCS. Merchandise was paid for in Feburary of 2006. As of November of 2006 no returned emails or merchandise.

Stealing from the AMISH. A new low even for Carico.

My boyfriend and I went to a wedding fair and entered for a vacation. We got a call saying that we had won a three day vation to the destination of our choice, but that we were obligated to attend a presentation put on by a company called Selected Brides, in order to claim our prize. A slick salesman convinced us to purchase a set of pans which cost about $1500.00. He said that the company would run our credit to see if we were able to obtain in-house financing. We later got a call from them saying that we didn't qualify and therefore would not recieve our shipment until at least half the balance was paid, but that we had signed a contract and were obligated to pay the full amount or it would be turned over to a collection agency.

To date I have paid $505.00. My boyfriend and I are no longer together, and so there will certainly not be a wedding. I have called and explained the situation to the company, and was told that there are no refunds, only store credit for their online web site. I attempted to shop online, though their are no prices and the website is poorly maintained and laid out. In fact, most of the items for sale have no information about them and no pictures available. They even sell sets of pans which consist of one sauce pan and 5 diffent kinds of lids for various sized pans which are not included in the set, although the picture of the set shows the pans as if they were included (read the fine print).

I had to call the company to obtain a code so that I could see what the prices on the items were. It was so difficult that I almost paid my balance to get the pans. After all, the customer service people for carico and selected brides will tell you that either they or their supervisors own the lifetime warrentied products, and love them. After reading so many negative reports, I don't want anything but my money back. Right now it appears I am forced to take home over $500.00 worth of Carico junk. To make matters worse, the purchase was in my boyfrinds name, and apparently I am now also responsible for the debt. In fact his name no longer even appears on the bill. I don't even remember signing anything at the presentation.

About 6 years ago I was drawn into Carico cookware demonstration. My fiance and I bought into their demo and bought $1500.00 worth of cookware and the products are horrible. I have had to throw away the cookie sheet and everything sticks to the pan and the food just gets destroyed. I am afraid to use any of the the other pieces and they are still in their box.

I too purchased the same Carico Cookware from Clarksville, TN. My husband and I were enticed with a free vacation we had won. Too our suprise everyone who put their name in the box won this so called free vacation. I truly think that they went about this the wrong way and that this is total and complete false advertisement. Our cookware is over 1800 dollars and is no better than the regular I purchase from Wal-Mart. By the way I love Wal-Mart products. Carico cookware simply JUST DOESN'T WORK!!

The consequence is paying entirely way too much for cookware that doesn't live up to its claims. We are still paying on this cookware as of today and it was purchased in Feb 2004.

My fiance and I were sucked in by a free trip and other free prizes for showing up and attending the presentation. After sitting there we decided to purchase the product. The sales guy said that everyone was approved so give your good faith money and you would receive your cookware. I signed the paperwork and after signing he says that if i'm not approved i'd be put on a layaway plan. I had already signed and I told myself if i'm not approved i'll just pay in full for the cookware. We are able to pay for something if we need to.

The problem comes in when after weeks of not hearing from Carico about anything, and expecting the delivery service to show up any day now, I attempt to contact carico regarding the status of my order. I called on day one but was on hold for half an hour. I hung up because i'd be paying for cell phone minutes more than the cookware, so I went to their website to get info on the order. I filled in the online form and a representative was supposed to call me back shortly. I don't know how long shortly is because three days went by. I then went to another area of the website and sent email to support@carico.com to see if anyone would respond there. Nothing. Therefore, my last alternative was to just clear my schedule and be prepared to hold.

I called and finally someone answered after about an hour. I told them I was holding for an hour and they responded by saying do you have an account with us? like what I just said was inaudible to human ears. No apology, no sorry to hear that, no nothing. I told her I paid about three hundred dollars a few weeks ago and didn't receive anything. Cookware, letter, bill, nothing. She then transferred me to credit where a lady said I was declined. I asked her to give my money back and she said ok and hung up. Now I have to wonder does ok mean she's giving me my money back? She didn't ask for my address, she didn't confirm my name, nothing.

The carico company appears to be fully stocked with unprofessional salespeople and representatives. Who knows if I will get my money back. Who knows if I was even the person who they saw in the computer. They asked me nothing in regards to processing my refund. Just ok and hung up while i'm trying to still talk to them. Buy Carico if you Dare. You better have your $2000 cash on you and take it away in your hand and hope you never have to speak with them again.

My finace recieved a phone call shortly after attending a bridal expo. It was a Carico representative telling her that we'd won a free honeymoon! She came home excited & bubbly, but I immediately smelled a scam. The catch to the free honeymoon, is you have to attend a 2 hour seminar about Carico products. I agreed to go as kind of a social experiment but had told my fiance not to really expect a vacation out of it. So we go to the seminar where only 1 other young couple attends and we listen for the 2 hours. Some of it was informative (like the science behind the creation of different pots & pans), and some of it was downright insulting (like the sales rep giving us a contrived family history about how his father was a Carico sales rep for 30 years and met his mother while selling Carico cookware. Of course 30 years later, his mom is still using the same cookware *queue sales pitch*)

Their products looked all well & good, and I would actually consider purchasing them if not for the forceful & sheisty sales delivery they gave us. Basically what Carico does is lure in young, unsuspecting couples with the promise of a free honeymoon, then they (con)vince them to spend $2000 on cookware by making it sound cheap (only $25 a week!) When I told the sales rep that I was interested in the cookware, but i'd rather put it on my wedding registry for family members to purchase, he told me the only way to do that was to agree to a loan right now, and they would set up a registry where the family would pay off that loan.

I told him that wasn't feasible as we didn't want the debt falling on us if all of the registry wasn't covered, so i asked politely if there was a way to order their products at a later date. The answer of course, was NO. He kept refusing my genuine attempts to purchase their products because i was trying to purchase it by alternate means rather than instantly putting myself in $2000 debt. You have to buy it all now or you can't buy it at all. If this isn't a scam, I don't know what is. We did get our coupon for the 'free' vacation, but it'll take a bit more research to figure out how legit that one is.... I would just like to warn future newlyweds attending a Carico seminar to keep this in mind before you let them put you into debt.

I wanted to finance cookware. I wanted to cancel the order and they never returned my phone calls. Carico shipped the cookware without my knowledge and I want to return the cookware. I do not like the way they conduct their business and I want nothing to do with the organiztion. I will try to speak with someone, because I want to return these items ASAP.

My wife and I had attended a carico show in providence RI, enticed by a free vacation. After completion of the show we sat with the representative and filled out paperwork to buy $1800 worth of cookware on credit. The representative said that they approved almost everyone and assured me that without a bankruptcy financing would not be a problem. We paid shipping in cash at the show.

A week or so later we received a monthly statement which stated the following: Thank you for establishing an Extended Cash Plan with our company. You will receive monthly statements like this one to facilitate making your payments. ONCE YOU HAVB PAID YOUR FULL BALANCE YOU WILL AUTOMATICALLY RECEIVE YOUR MERCHANDISE.

I did not see any reason to make payments for years in hopes of receiving cookware years from now. (Min payment per month was $25) The statement also says on it that any payments not received in a timely manner will had adverse credit consequences. I called Carico to tell them that I was not interested in an Extended Cash Plan. That since I HAD NEVER RECEIVED ANY PRODUCT from them did not matter. They claimed that I owed them $1300 and that if I do not pay it they will get a judgement. This company admits that they have sent no product and yet claims that I owe them the debt as if they had.

Their representative insulted me throughout the call saying that if I could have been a gentleman and called before, that I could have been a gentleman and paid my bills. He claimed that I could not cancel the order, that I would owe the debt no matter what, and that they would just ruin my credit, though people like you probably don't care. He also told me not to be so high and mighty because it was due to my credit that I had been put on this plan. Does this company have a right to collect this money, get a judgement, and or make reports to credit agencies even though I have never received even one product from them?

My husband and I purchased some cookware from Carico just before we were married. It was very expensive, and promised to last forever and continue to be non stick. These products are horrible. Everything sticks to it and after just over a year it's starting to fall apart. We could have gone to Wal-Mart and purchased a much less expensive product that does what it says. We are very unsatisfied!

A Carico rep came to my school back in May of 2002. She provided lunch for all of the students who attended the presentation and promised to send us $5 per person. I was sold on the cook ware whe she told us that if we purchased the cookware we would recieve a 4 day 3 night vacation to our choice of a few locations. The package included meals, drinks and entertainment such as free scuba equipment rentals etc. She said that we would receive a package where we would then select the location in about six weeks. Needless to say I nor anyone who purchased the cookware packages received anything about it. When i called Carico they were very rude to me and explained it's not they're problem that i would need to take it up with my rep who sold me the cookware that she was an independant sales rep.

Our class never did receive the $5 we were promised either.

My daughter and I attended a presentation of Carico products following a Bridal Show in Portland, Oregon. The presentation was entertaining, professional and persuasive. After some discussion my daughter and I decided to order the starter cookware set. I was asked to initial a stamped box at the bottom of the contract verifiying that I understood all sales to be final. After more research on what we had purchased we realized that we had spent more than our budget would allow. In looking at the contract we noticed that we had 3 days to cancel the transaction. The form also stated that these forms were attached to the contract--which they were not.

We went to the hotel the following day to ask for these cancellation forms. The first young man told us that he couldn't get them for us because the salesman had them in his briefcase and was busy giving a presentation. The second young man reminded us that we had initialed a statement that the sale was final. I pointed out to him that it actually says all *processed* sales are final and that the contract also states we have 3 days to cancel. He said this was an in-home contract that they are using and those forms are not available.

I returned later with my husband. We were told the forms did not exist. That this was an in home demonstration contract and to call the 800 number for assistance. We informed him that we were aware that these contracts could not be cancelled by phone. He insisted that if we simply called Michael Vincent at the 800 number all would be taken care of. I did not reach anyone at the 800 number and my message was not returned.

My husband's research confirmed that the company is in violation of the FTC's Cooling Off Rule. (See FTC 16 CFR 429). The company, from our perspective, is in violation in these areas:

1. Failure to provide attached cancellation forms or to alter the final sentance of the Notice to the Purchaser informing him of where to find the cancellation forms.

2. Failure to verbally inform purchaser of the right to cancel within 3 business days.

3. Attempt to persuade the purchaser verbally and in writing (initialed rubber stamp) that the right to cancel has been waived.

4. Refusal to provide the purchaser with cancellation forms on request and leading customer to believe that calling the 800 number would resolve this problem.

We stopped payment on our check and sent a certified letter of cancellation to the company before our 3 days expired. We also have registered a complaint with the Better Business Bureau in Florida.

Thankfully, our loss has been minimal; $20 to stop payment on the check and $2.30 to send a certified letter. The real damage here is in a company skirting the law to finalize their sales and manipulating the customer into believing that they have no recourse.


Quantcast