My grill is only five years old maybe and the ** thing rusted through the crossover channel and fell apart. Now, I can't use the thing, piece of junk and I won't buy another one.
Consumer Complaints & Reviews
Grill burners and inside of the grill is falling apart - The inside of the grill is falling to pieces. The strips, the light burner to burner have fallen apart. The grill is only 2 years old.
The Charmglow 810-8530S is only 1-1/2 years old. The laminate on the grates have starting to peel off and the burner tubes all have cracks. Also, the electronic starter does not work on the burners except for the rotisserie and the side burner. I tried to get replacements parts from manufacturer. They said that it is out of warranty, I would have to purchase these parts. I would not buy another one.
The warranty for the gas burners said five years. It didn't last but maybe 2 1/2 years. They will not stand behind their products in my opinion. They have lost another customer. I will not buy any product from Brinkman again!
I sent this to Brinkman. I own a Brinkman 4 burner gas grill. The pamphlet that came with the grill does not show a "serial number", so I used the product number from Home Depot's receipt. We purchased this grill from Home Depot at ** Annapolis, MD,on June 4, 2010. I do enjoy the grill for the most part, but was shocked to find that after paying a total of $157.94, there is not nearly enough warning about the dangerous heat level of the bar used to open and close the lid on the grill. My first experience with this caused a bad burn on my hand.
For the most part, we have never paid more than $99 for a grill. We decided to step it up this time, since we have just added a nice, new deck to our house. Never in my life, have I ever had a grill that required a "mitt" to open or close the lid. They have always been "user friendly", and never this dangerous. We are very disappointed with this particular bad feature, and would hope that a warning could be issued to would-be customers, so that they may have a safer grilling experience. I believe that stores such as Home Depot and Lowe's, and others selling this product, would do the customer a great service by avoiding severe injuries, as well as lawsuits. Thank you.
Grill 810-8500-S from Home Depot. All 5 burners are split at the seam after 16 months of use. Brinkmann warranty is 5 years on stainless steel parts, but CS said the burners are not covered. He made up several excuses. They are worn out, they were not properly maintained, they rusted, etc. All that without asking me what was wrong with the burners. I requested the burners on line 5 times.
They respond 2 times but sent me parts that were no longer covered under warranty. The valves. More expensive than burners and I don't need them. I even offered to swap the valves for burners. Too bad on the lousy backing of the product. Dangerous too. My last Brinkmann lasted 10 years and is still going good. Sign me up for class action against Brinkmann. They are so not American.
Grill is too dangerous to use. I will have to purchase or make 5 new burners. Cost is about $100.
