Bosch Appliances

Our new top of the line Bosch fridge loses it's programing after a power outage. We lost all our food in the fridge because we were away. After contacting Bosch we were assured this is the way the fridge is made and that this is what to expect when you purchase a Bosch fridge! This means we cannot leave for holidays, weekend getaways, etc. for fear of a power outage and coming home to a fridge/freezer full of rotten food.

The oven door only closed all the way in the first few months. After that, it doesn't close all the way and is only getting worse. We went online today to figure out what to do. I bought the oven Bosch HGS7282UC and it looks like many people have had this problem.

Today, for the 6th time, I am having the repairman come out to replace the Facia Plates on model SHE44C85UC. The product was engineered poorly, with cheep plastic that keeps cracking after a few months. Each time, I have to take off a half day of work as the service window is usually 12 to 5. Last time he showed up at 4:30. Yesterday, he called at 2 and said he was tied up and wouldn't get to me until today. Poorly engineered, and a service department not focused on customer service, that is what Bosch represents.

I have a Bosch on demand hot water heater under warranty. Service was promised everyday for the last 4 days. The service desk promised the technician would call me as well every day. I have waited in my house for 4 days for him. So far, no tech, no call and the number they gave me to directly contact him does not function.

Many people ask me about the heater and if it is better than a tank heater. I will never recommend Bosch to anyone after this. The service is non-existent and insulting. Buy a Rinnai.

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

We purchased a Bosch washer and dryer just a little over a year ago. The control unit went out on the dryer. I got the run around from customer service (warranty coverage) and finally they gave us contacts for service.

The first individual failed to show up or call. So we had to call back to get some other service representatives' names. The next service representative was helpful (was finally able to get clothes out of the dryer) following his direction. However, he was not able to come out for service until the following week. I called back the customer service number again and the individual was willing to order the control unit but the computer system was down and I would have to call back on Monday.

When I called back, the service representative refused to order the part. After frustration, I ordered the part myself and fixed the dryer myself. Bosch's warranty is not worth anything and I will not purchase another one of their appliances.

We have had 2 warranty claims and repeated problems with the cleaning performance of the machine. For the past year, we have complained and Bosch blames that the poor cleaning is due to the removal of phosphates from detergents.

We get a white film on glass and silverware, food left on dishes, and dishes remained greasy. We have tried all of Bosch's suggestions but to no avail. We have had the machine for 3 years. Now, we are washing dishes by hand.

I have a Bosch Evolution Gas Range that we have had for about 4 years. I have been quite happy with the range for the most part, except for the ongoing problem with the oven door not closing. I have done some research and it appears to be a very common problem that has been going on for years! I am extremely unhappy that such a well known company with such a good reputation would risk losing satisfied customers by ignoring this issue! Don't you understand that poor customer service can destroy that wonderful reputation? How can I, in good conscience, recommend a company that will not take responsibility for a chronic and common problem with their product? The answer is, I can't! I'm very disappointed. Don't think another Bosch will be in my future if something doesn't change. All these customers with door issues should not be ignored. Do a recall and fix the problem! I rate customer service a 0.

We purchased this due to the ratings. We thought we could install ourselves. We had to call a plumber due to the channels under the machine. I'm not happy, it was a hassle. Next, I noticed I had to rewash many of the dishes. There are always food particles on most of the dishes. We had the machine for 9 months and the part on the front of the machine leaked and ruined my hardwood floors and damaged my family room ceiling. This machine cost a fortune, plus we had to pay a plumber to install it, and now we are dealing with water damage. The machine is not worth the hassle or the money. It's a bad machine, don't buy it.

The control board went out on a 3 year old dishwasher SHX46A05, 5 year warranty. We were denied warranty service unless we paid a company to come out, test the unit, then pay them again to come out with the replacement part. I figured out what was wrong in 1/2 hour reading online. I offered to send them the defective part and they could test it at Bosch and save us $100's. They refused, denying us warranty coverage on the parts unless we payed labor.

We bought a set of Bosch washer and dryer that was rated "top of the line". We have had nothing but problems for 2 years. Of course we paid top dollar expecting top performance. We have had servicemen out too many times to count. Each time the problem was "fixed" it really never was. We called repairmen approved by Bosch, called the Bosch hotline, etc. The washer does not clean the clothes properly. They still stink no matter what kind of detergent or fabric softener we use (we have tried them all). In addition, the dryer does not dry. It takes 3 hours to dry one load. We have to start the dryer and then let it cool down and repeat. With a family of four, this does not work. We will be "junking" these and getting good old Maytag.

Last year, I bought a Bosch dishwasher for near $1000. That was really a smart dishwasher and consented me for operation. I found that some micro and macro cracks have appeared in the top front plate of the set. As I am a specialist and a lecturer in the university, I found that these cracks are a result of humidity and low quality of the top plate of the set. I contacted the Bosch agency in Esfahan, Iran regarding warranty, but only faced very irresponsible statements. Contacting the Dubai agency also had no result. So if you have decided to buy this brand, please be careful.

I purchased their Thermador built-in coffee maker. It failed in three months. It took Thermador 6 weeks to send a repair man and the unit spent 4 months in the repair shop. It worked for another 3 weeks. Thermador has been looking for paperwork and wants another diagnostic on the unit. The service person told me that Thermador never provided training and he is given instructions over the phone. The service supervisor has absolutely no interest in providing me with service. She has no respect for the fact that it may well be one of the most expensive units in the market. Also, the fact that I made further investments in cabinetwork is of no interest to Thermador.

We purchased a Bosch Nexxt washer and dryer in late 2005 for $2600.00 from Trail Appliances in Calgary. A lot of money was spent for this horrible washer and we should have kept our top loader Maytag. I cannot even use the recommended amount of 'HE' detergent as the washer errors and stops because of suds. The washer does not have a separate rinse cycle, so I have to rewash the clothes without soap to get rid of the suds and to spin out. No saving of water there. With using less detergent and poor washing ability, the clothes are not clean and my white towels, washed only with whites, are very grey.

I always left the washer door slightly ajar as in the manual: "Leave the loading door ajar to allow the inside of the washing machine to dry". I live in a very dry climate and this was not enough as there is horrible mold everywhere on the grey door seal. When this first developed, I called Trail Appliances and was told that I must leave the door completely open. They also told me that even under extended warranty, the seal is not covered and that I would have to pay hundreds of dollars to replace it. The opened door of the washer now blocks the doorway into my laundry room.

I also told by the Trail Appliance person that leaving the door open like that is a serious safety concern for my cats and my toddler grandson. If one of them crawls into the washer, another cat or person could bump the door closed while going through the doorway and trap them inside. Of note, the washer door has to be seriously pulled to open and a baby or cat would not have the ability to push it open from the inside of the washer.

Has no one thought of that? There are laws that are in effect for safe disposal/storage of unused refrigerators and freezers because of the dangers of trapped children. How about the washers in our homes?

As my wife and I are empty nesters and owners of a new home three years ago we "splurged" and bought what we thought would be our last washer and dryer. Next 700 series. They were highly recommended almost everywhere we looked. Total farce. These machines are worthless. Ditto to almost all of the prior listings and complaints. Bosch totally unresponsive to requests for help. They should be restricted from selling future appliances until they get quality under control.

Gas stove top only responds automatically on one burner. The rest require a match to get burning. The oven is a disaster. The button to get started sticks and must be forced open with a paring knife to stop it from clicking. When the oven reaches the appropriate temperature, it goes out and does not come back on when oven cools down.

The inside glass on the door of my Bosch wall oven, model HBL57, cracked when I ran the self-clean for the first time. The cycle was on for approximately 15 minutes when I heard a loud pop. Fortunately, the glass was contained to the inside of the oven, but I have lost complete faith in the reliability of this product. I think the self-clean cycles in the wall ovens are fraught with problems. My previous wall oven was a GE and the electronics board gave out during the self-clean cycle, which I why I didn't buy another GE. This type of failure is dangerous and should be taken very seriously by Bosch.

My washer is a lemon. I have complained so much but it doesn't seem to do any good. Thank God I bought the extended warranty. The last two times goes to show how badly the washer was made. When the repairman came out to fix it, the numbers didn't tell him what was wrong, So he had to start looking for things.

A belt was broken like a fan belt in a car, after taking that off, he tried to move the inside around. It still wouldn't move. He then took the motor top off and found down inside a pillow case wrapped around the motor. I was without a machine for 10 days. Now are you ready for this? I didn't get to use my machine for 24 hours and it's broken again.

I turned on the dishwasher, there's lights and sound, but no water filled on any cycle. I smelled something burning but saw no flames or smoke. I did not think it was the washer till reading here. The washer was installed on July 2005. Sounds like a planned obsolescence. After reading all the complaints, I have decided not to call for repair. I will simply replace the dishwasher with another brand and wait to hear about Bosch going out of business or a class action suit that will last forever. It is good there is a forum of consumer opinion. Instead of buyer beware, it is now provider beware. Hooray!

I purchase a Bosch coffee machine TKA 60204, MODEL 6B. Today, the brewer smashed and I went to buy a new one. It costs 35 euros, whereas the whole coffee machine costs 52! Isn't that incredible?

I had called the factory service (Dale ** at **) and also talked to the service manager Ron ** to have my dryer repaired. The problem was first tried to fix on August 8th, 2011 where I had paid close to $300. But the problem of the clinging and banging noise did not go away. After 2 more visits, the service man had ordered new parts that seemed to be delivered always wrong. Today, after 3 months later, my nerves are blank listening to this banging, clinging dryer noise, which I have to hear 3 times per week. Nobody calls anymore to show any effort to fix this problem. How can it be that Bosch cannot fix their own machines? I think that I have been more than patient. And if you cannot repair what is wrong with my dryer, then I deserve a new machine. Or, deduct the already paid $273.25 and get me a new dryer.

Yes, mine is a funny one. Like many others, I have a Bosch Nexx washing machine which was bought on 9/08 for $750.00. The door latch overheated. That is a $50.00 part. After replacing, I found that it had blown the control panel. That is a $400.00 part. Finally, the tally to fix all including labor is $600.00! Isn't that a joke? I've been telling all my friends this funny joke. For some reason they don't laugh.

I moved into a brand new building with a Bosch Axxis washer and dryer that had never been used. I am the apartment's first occupant. I have always had some issue with these appliances, but what I have dealt with in the past week has taken the cake. My first issues were similar to most people's on this site: the washer does not fully dry out after use and is left with a mildew smell which then gets on the clothes and the dryer does not fully dry unless run for hours and, again, leaves the clothes with a mildew smell and leaves you with an expensive electric bill. This was hardly energy saving.

My most intense grievance is with the cheap latch design on the washer and the customer service I received in response to this issue. I closed the washer after loading it up with clothes and the latch on the washer (not the door) fell into the machine making it not possible to close the washer and therefore not possible to run it. I called my maintenance man in my building who directed me to the Bosch customer service line. We relayed what happened and said we needed a new latch or something needed to be fixed on the latch. Someone came to "fix" the issue the next day. By fixing the issue, I mean the man just pulled the latch out and put it where it was, leaving it to be able to fall back into the machine, which is what it did immediately when we tried to use it.

When we called the service man who came from Bosch, he said no one told him he needed to put a new latch so he basically did not do anything. We called to make a new appointment and they said they could come 1 month later. That is just unacceptable. They finally said a third party person could come in 4 days. I am waiting to see if this third party person will actually fix the latch. This all occurred 4 months after moving in. So 4 months of use on the washer. That's all. The "funniest" part is that the service man even admitted he did nothing to fix the issue. These products are cheap and the service is awful. Do not buy from this company.

I bought Next500 series washer/dryer and they have been nothing but problem. The washer started leaking just after a year. The washer does not wash clothes at all. The clothes are coming out dirty and my clothes are getting damaged. I have called the customer service several times, but they have been of no help. Also, I don't like the front load washer because you have to keep the door open. Otherwise, mold starts growing and it starts smelling.

I bought a washer/dryer from Ted's appliance, both are Bosch. I have had nothing but trouble with them. I believe I narrowed it down to the washer. It decolorizes, tears, and leaves oil marks on the laundry. It moves across the floor and smells like a sewer. Brand new items look 10 years old. Bosch won't do anything since the diagnostic found nothing. They will not compensate in any way, and I am being forced to buy a new washer.

I purchase Bosch Washer and Dryer almost a year ago. Ever since I brought them home, I've had problems. The washer started leaking. It would beep as if the wash was completed and my clothes was soaked when I opened the door. My clothes smell bad. I am very unhappy with the product as it was a waste of money.

Bosch Axxis Electric Dryer- For the first 2 years the dryer worked very well. I cleaned the lint filter after every use. Apparently there is a design flaw where the lint can blow inside the machine & build up next to the heating element. The first time, the safety shutoff tripped & when I checked why the machine wasn't on anymore, discovered a burning smell. For $120 the nice service man cleaned it out & showed me the burned lint. One year later the same thing happened but the lint hadn't started burning yet. I had it cleaned out & the service guy said it would need to be cleaned every year. At $120 for 15 minutes of work, this is not tenable.

One year later (today) I smelled an acrid odor. I turned off the dryer; the safety shutoff did not work this time. The smoke coming out of the dryer set off the building's fire alarm. I'm not spending another penny on this poorly designed machine, only to have it burn down my building and putting several families on the street. Bosch admits it's not a good thing that the lint can easily reach the heating element, but won't admit it is a "design flaw". They advise yearly servicing. I will replace the dryer with a different brand; never buying a Bosch dryer again.

We moved into a home that has the Bosch Nexxt 500 series washer/dryer. Within a month, our clothes smelled like mildew. They are twisted and balled up after the spin cycle. No amount of bleach, vinegar, or scrubbing will remove the mold from the rubber seal. And I leave the door open between washes. The lint trap is impossible to clean, so the sensor doesn't work properly. I have to hang the clothes to dry after the drying cycle. I am ready to junk them and go back to a cheap top load washer. I would never recommend these products.

Since purchasing and installing Bosch freezer and refrigerator columns in December/January 2011, the freezer had ongoing problems; primarily with ice maker and water dispenser, but also with the freezer defrosting periodically. Every 30-60 days I had authorized repair technicians here, sometimes with supervisors, and each time they assure me that they found the root of the problems and fixed it. A month later, either the same thing breaks down or a new problem starts.

I was told by a phone service representative that if it couldn't be fixed after three tries, I'd get a new unit although it's no longer made--no surprise! Nonetheless, on the 4th or 5th call, I was told nothing could be resolved until diagnosis was made. This took place on September 16th when the technician told me that he'd have to order all new parts, and rebuild the whole unit, including a back plate that was cracked by the previous repairman, causing water to leak and ice to form all over the freezer.

In spite of three calls to the service center and one message left directly for the technician, no one has gotten back to me. I have a $2,000 plus useless appliance, and I had a freezer full of spoiled food more than once. I know Thermador (owned by Bosch or vice-versa) still makes a unit, which looks the same. They have suggested this as a replacement, but Bosch will give me no satisfaction. Not the service and quality I expected from a company of Bosch's stature.

These Bosch Appliances are a piece of garbage. I purchased a washer and dryer for a heck of a lot of money because I believed too much and now they are garbage! They don't drain well, our clothes smell, and they ball your wash. My washer is ready to walk away by itself when it spins. If I could, I would burn them. Who ever heard of taking an hour to do a load of wash and you can't adjust the settings? I have heard from a lot of people that have seen my washer and dryer how nice it looks until I tell them what they are like. I let anyone who asks if I like them and I say no. I don't recommend these appliances to anyone even if they are looking at them in the stores. Now, when I look at all the comments of all your appliances, your company is no good. I will never recommend your company to anyone.

We bought a Bosch gas range four years ago. I did the research and consumer reports said it was the best. Within the year, the front door wouldn't close completely. We had the company we bought it from come and fix it; it was still under the one-year warranty that time. Life was wonderful, except that the front knobs were a little loose from the heat that had been escaping with the door not closed.

When the new hinges failed (again, less than a year after being installed), I called the store again, and had them come back and do it again. They gave me a hefty bill for it, which I disputed, since it was only a matter of months since it had been fixed. The one-year warranty was "only from the date of purchase," so I paid it.

Last summer, the door started its migration from the frame once again so, being the clever ** that I am, I propped the door shut with a kitchen chair. We really struggled to shut it enough for Thanksgiving dinner, and hadn't used it since. Our Vermont Castings gas grill was our primary cooking device--everything from apple pie to ziti--ever since.

I bit the bullet last month and had them come again. They did half the work as they had to order a door repair kit (obviously, we are not the first to experience this). Now, with the new door kit and replacement knobs, we are looking forward to another 10 months (hopefully) of having an oven. Our broiler hasn't worked since it was fixed, but I haven't complained about it because I can't afford to.

Rating: Very poor!

Bosch, I am most disappointed with the Bosch Nexxt Washer. The gasket has mold/mildew and I have tried to clean it, but I just cannot get it to work. We did our research before we purchased the washer and the rating was good. But I would not recommend this washer to anyone.

Bosch dishwasher has a very foul odor to it. Nothing works to clear it up. It's horrible and makes me ill.

I had a Bosch Dishwasher go out on us while still under warranty. This happened in March, it is now mid September. In order to have warranty work done, you have to go through one of Bosch's certified repair facilities. A gomer from the worst appliance service firm in town came out 3 times at over $75.00 a crack. They ordered parts, which Bosch was out of. Our problem was so rare according to the wonderfully inept anti-customer service rep that I spoke to, that actually drew out a long sigh on the phone like I was interrupting a wonderful game of spider solitaire. Fast forward, 3 more service calls and we still have a wonderfully designed German paperweight. Gomer Senior from the Authorized Service Company let us slide on the last service call because he flooded my basement. Yes, a dishwasher repairman forgot about the water that could be in a dishwasher. I called Bosch and said no more, enough, just stop.

I sent them 8 pages of documentation with the time line of our torture and heard nothing from them. Fast forward, several e-mails and placed calls to Pam, the Manager. I am starting to think that Pam is paid a piece rate by LG or Whirlpool to see how many customers she can send away from Bosch. Pam never returned my e-mails, or phone calls. Mind you, in her defense the one area she has trained her wonderful, rude, and inept staff in is to avoid forwarding anything to her. Then, just the guy making $8.00 per hour can get blamed. I was just told today that 3 weeks ago, she denied that Bosch was responsible for anything. Is this for real? are you sure you want to take that road Pam?

Our Bosch dishwasher is only 5 years old. It was working great until the other night. We put it on just before going to bed. When we got up in the morning, there was a terrible burnt electrical smell in the house. The outside of the dishwasher was black around the control panel and the inside was fried. Looks like we had a small electrical fire. The breaker wasn't tripped. It has scared the absolute ** out of me. Has anyone else had this problem? We never overload our dishwasher and clean the filters regularly. Our house could have caught on fire while we slept. I'm wondering if anyone else has had something like this happen to them? I would like to report this incident to Bosch, not because I am looking for payment, but to try to prevent this or something much worse happening to anyone else.

Received a Bosch dishwasher which was installed by a Richards contractor. The machine worked well for 3 months then suddenly died. We had purchased a long term service contract with Richards and were directed to their service vendor (Danmark). It took approximately 2 weeks for a serviceman to come out. Of course, they had to order 2 parts. It took an additional 2 weeks for the serviceman to return. He installed the parts and the washer was still was inoperative. He instructed us to request a new machine which we did. We were contacted by Danmark and were told Bosch requested that another part (the main circuit board which was replaced already) be re-replaced before they agreed to replace the machine. We agreed and the serviceman returned 2 weeks later and replaced the board again. Guess what, the machine still didn't work.

Now frustrated, I called the store where the machine was purchased and explained the situation to a store manager. He did, in all fairness, relay my problem to Richards service department because in one hours time, I received another call from Richards. Once again I had to retell my story to this person who assured me I would hear from her the following day. Four days later, there's still no return call from Richards service department. I returned a call to the store manager, retold my story and went out of my way to thank him for effects of relaying my problem to Richards service. I asked for Richards service phone at which time this manager got annoyed (clearly in his voice) and promptly gave me a wrong number. Thank you P.C. Richards, guess you've lost another customer. $1375 may not seem a lot to you, but it's a lot of money to me. I'm considering a small claims suit against Richards and Bosch and will explore that option.

I purchased a Bosch washer, Model WFMC22OAUC in Feb. 2008 along with the dryer and petal stools. I did my homework and found this brand to be the most recommended by pretty much everyone, retailers and repairmen.

The washer has now been repaired three times. The mold sticks to high heaven and, being farmers, I can honestly say one gallon of water doesn't bring out **. My whites are now gray.

I was told I could wash three loads at once. I should have been told to wash one piece of clothing per load. I doubt that that one piece would be cleaned.

Right out of the box, our brand new Bosch tankless water heater (2700 NG model) did not work. Our plumber called their customer service. The person he spoke with, and subsequently my husband spoke to as well, was extremely rude.

He told us that we would have to order a new one (it would take four days to deliver) and that we would have to pay the plumber to reinstall the new one as well as pay for shipping on the new unit. Who has that type of customer service? It was brand new and just out of the box and it is defective. The hardware store where we purchased it told us it was an issue that we had to take up with Bosch.

Talk about being between a rock and a hard place! After hours on the phone with both Bosch and the hardware store, Bosch agreed to send us a new tankless heater and the hardware store agreed to pick up the overnight shipping cost. We are still out the cost of having the new tank installed.

I would never purchase anything that bears the Bosch name on it. And yes, I did my research about tankless water heaters. This will be the first of many websites that I will tell the world about the poor customer service by Bosch.

Do yourself a favor and purchase any other tankless besides Bosch!

The quality of the cleaning was degrading slowly, leaving residues on glass and dishes.

Bosch certified service showed up for "just" over $ 75/h, looking and playing with the washer for 2 hours; diagnosed, well nothing, they check in fact the water drainage path and remover a rubber part from the pump section, saying that "I don't need that", and that this was perhaps the cause of the problem. After over $150 for service call, (no parts replaced = no 30 days warranty for the service) !!!... The next day, well, we have exact this same issue, cycle takes hours, no full water drainage. Service call, week later, different technicians, diagnosed for new control unit and quote for over $350. (for $500 I can get new dishwasher today, but my old $1600 unit should work for years - or not).

Called Bosch, same response as for all of the people below. They couldn't care less. The Customer service from the service company concluded that I would be better off buying a new unit ! Great, that much about my love for Bosch, and we have the whole kitchen furnished with that junk. After short internet research, I found people helping step by step with similar issues, so I did take apart my unit, opened the controller, and found that it has overheated and damaged connection. No, is not that one under the recall, the recall one must cause house fire I guess! Cleaning the connection and re-soldering it helped, partially, it works now as it use to, but still fills with fresh water after is done, so I have to cut the water intake. Conclusion: I would spend $350 for a new part or service and still have another issue!!! Now, I need to take the intake valve apart to see if this is the real problem. Slowly, I am getting a master degree on Bosch dishwashers, and I promise to never buy one again.

I purchased a Bosch range from Lowes in 2007. All the burner valves are leaking. This range is overpriced garbage.

I bought a Bosch gas stove 5 years ago for $1500. For the last few years, I was having trouble with the settings, but they were not interfering with cooking, so I ignored it. Now however, the pilot went out, so I had no heat in the oven and NONE of the settings are working properly. We were told we would have to get a whole new panel.

Model HES236U/01 electric range product failed after five years. The range is not repairable. I called Gabby at Bosch and she stated that the life of a range is 11 years. And if furnished with documentation, Bosch would give us credit of 51% for a new stove. I sent the photos, the store receipt, and a copy of the service technician's report explaining the problem. The bottom element shorted out and burned a hole in the oven cavity. If food dripping were to spill over into the hole, it would cause a bad fire. Bosch said it is non repairable. They have gone back on their word, lied to me and will not help us in any way.

I bought a new Bosch washing machine and dryer about eight years ago when front loaders first came out. The set was very expensive, about $2400, I believe. The door would not stay closed, so I had to push it with my hip and grab the back of the machine with one hand while trying to turn it on with my other hand.

I called Bosch and had 18 service calls over the course of four months, and they never fixed it. They replaced the door several times, but it always did the same thing. They refused to replace the machine even after 18 failed attempts. I called Bosch repeatedly and spoke with several managers, but they refused to replace the machine. I eventually quit trying because I had used up most of my vacation time and had no other choice. To this day, the door will not stay closed. Then I started having problems with it not draining properly. This morning, it quit draining altogether.

When we moved into our new home 4 years ago, we bought all new Bosch appliances. Each one is a nightmare. The dishwasher rack won't support a full load, in spite of 3 replacements of the rollers and 1 new basket. The refrigerator (side by side) shelves cracked and had to be replaced, and now the supports under them are cracked. The door handle paint is chipping off.

The stove is ok, but at last timing, water took 18 minutes to boil. The washer has the same mold smell many refer to, and each cycle is an hour - more if it's a small load (?) Knock on wood, the dryer is fine.But the kicker is the microwave...about a year after we got it, the door handle broke. We had to buy a whole new door (our cost) because you can't replace the handle.

I HATE these appliances - I wouldn't put them in a garage sale. Every last nickel I save is going to replace them.

We bought a Bosch Nexxt 500 washer/dryer set on 5/21/07 from Lowes. I actually researched the products at the time because of the mold problems Maytag and the others were having. The dryer developed a loud clicking/grinding noise right after the warranty expired. I think it is the rear drum bearing. Just recently the washer has not been draining reliably and will quit with an error. Sometimes moving the selector to drain or spin might cause the water to drain. This would have to be attempted numerous times if the pump just hums to itself. Now the washer will not drain at all. Today I took out the pump and measured the resistance and found the pump needs to be replaced. Also, when dismantling the washer I discovered the outside door glass/plastic has broken its mounts at the top and is loose.

I bought a Bosch washer and dryer in 2005. Almost immediately, the washer started smelling like mildew. I called the company and the woman in customer service actually told me "you bought a high maintenance machine; you will have to clean the water out every time you use it." Seriously? I didn't spend $1000 on a washer to have to jump through hoops to prevent it from getting moldy.

I suffered through for 6 years doing everything they told me to do (wipe the water, leave the door open, etc.), but today I got rid of it. I honestly would have paid someone to take it off my hands. The mold was growing all over the round seal. This was completely unacceptable. I despise Bosch. I will never buy another Bosch product again.

I purchased my Bosch dishwasher SHE46C06UC/48 on 8/1/07 at Lowe's in Brick, NJ. This was not a floor model. The accessories such as tines, bridge clips, and other plastic parts started to break. Finally on 4/18/11, I attempted to order new parts. I downloaded my model number schematic in an attempt to order parts correctly. I could not do so because the racks in my washer were not in conformance with the model number schematic. I contacted Bosch customer care and sent pictures of my racks.

After spending a lot of time on line, I was able to learn that the racks included in my machine belonged to another model number. Customer care suggested the racks were switched. They were indeed, but by whom? I contacted Lowe's and explained my problem. He said the purchase was made almost 5 years ago, so he could not trace the problem. My position is: I purchased this dishwasher and had no reason to check specifications until I was in need of replacement parts. My invoice is my contract for receipt of a product. I never received the product I purchased. Is there a statute of limitations on this? This product never lived up to expectations and "word of mouth" is the best revenge.

Electrical fire in Bosch dishwasher. Found on website that some models had been recalled for this problem. Called the 800 number. Was told that my particular model was not on the list and I could safely continue to use it. The smoke was still coming out of the dishwasher, and the stench of the burning wires and plastic was still in the air. The Bosch representative said she had no advice to offer. I asked that she make a note that this model might have a problem. She didn't know how to do that. End of conversation.

We had our last two Bosch coffee makers fail each within a year. We went to BB and B and in each case an unknown employee said to just bring them in. We did and in both cases, they cheerfully traded them out for new ones. We did have the receipts.

I am not impressed with Bosch coffee makers but thrilled with BB and B. That's the beauty of it. There is no consequence for buying an inferior product.

I bought a Bosch dishwasher with model number 630SHE44CO in October 2010. The dishwasher has worked on and off for the past five months. I can document over 10 service calls, most of them beginning in October 2010, right about the time the dishwasher goes out of warranty. Melissa was a CSA who was helpful and got many calls covered and parts. Julie was beyond rude and said they (Bosch) helped more than they ever should.

The Customer Service liaison was helpful-sounding on the phone, but I only ever heard from her once in December 2010. It is now March 2011, and my dishwasher is not working again. I am frustrated and irritated at Bosch's unwillingness to stand behind its product. For as much money as we paid for this dishwasher, it should work! I don't believe it is reasonable to have my dishwasher repaired every four to five weeks. I don't care if the parts are available and it works, but having it repaired every four weeks is disruptive and ridiculous. I want it replaced or I want my money back.... Neither of which has happened so far.

I have spoken to the repair people (I have used four in our area.), and they do not like to work with Bosch. They said the Tech Line is difficult, and Bosch does not stand behind the product. I agree. I don't know what else to do. One repair company suggested I had to get "mean" with Bosch and threaten them with the BBB or litigation. Why do I have to do that? Why must I raise my blood pressure to get something that seems so simple?

My advice, don't buy Bosch Products. If anyone has any way they can suggest to help me, I would appreciate it. We also bought a Bosch washing machine. Sears had to repair it in the first thirty days. We returned it. We are much happier with our Maytag.

From reviewing your site, I see I am not alone. My Bosh Dishwasher was the most expensive appliance and the worst I ever purchased. It simply doesn't clean dishes. A trip from the repairman cost $20 and it still doesn't work.

I wrote to them complaining about the mold building up around the opening of the door. I have followed all the instructions; keeping the door open after washing and putting a cloth at the opening to absorb any moisture, but the mold continues to grow. In addition, the spin cycle does not spin enough water from the clothes. After speaking with other owners of this particular front load washer, I found out that they are all having the same complaint. In addition, I have been told that if you over load the machine, it may tip over (it did in one instance). An overload damages the shaft. It has to be replaced at the consumer's expense. I believe that this machine should be recalled because of all its hazards.

Purchased a Bosch Nexxt washer model wfmc3301uc 1/06/07 from PC Richards with a 5 yr extended warranty.

The machine stopped working 12/26/2010. PC Richards was contacted and they sent authorized repair person from Danmarc Appliance Repair which took place on 1/3/11 to look. I waited a week. The person came back with wrong part, ordered correct part, returned the following week to install part and shorted out 2 other parts. He used Bosch tech line at all times.

A new repairman from Danmarc came with replacement parts, installed using Bosch tech line as per their protocol. The machine is still not fixed.Then the same repairman returned with more parts as per Bosch instructions. He left with machine working (so he said). Still, the machine did not work. Repairman returned the same day and the machine did not work.

Total time without washer: 8 weeks as of 2/22/11.

PC Richards supervisor insists that BOSCH technician must come out to evaluate machine and attempt to repair it before agreeing to replace machine. Next available date is MARCH 8, 2011, 2 weeks from now so that's 10 weeks in total with no washing machine, causing me to go to the laundromat repeatedly during the snowiest winter ever recorded in the northeast.

Without question, I should be given a new washing machine with a 5 year warranty, reimbursed for $180 in laundromat expenses and given a letter of apology from Bosch. Now!

I purchased a Bosch washer (Model: WFMC8440UC/15 / SN: 8901900304) in April 2009. Almost immediately, mold formed on the boot seal. I treated it with vinegar, dried the seal and left the door open after each use. I couldn't get rid of the mold and after almost a year of dealing with the problem, I called and requested a replacement boot seal.

Now, almost a year later, the boot seal has mold and worse, has torn. Now that I am no longer under warranty for labor, I have to pay almost $250 for a replacement boot seal. The seal is defective. It doesn't resist mold and seems to last only for a year. I was told by a Bosh customer rep that I have to treat the seal with "delicacy." What does that mean? I hate this machine. I paid over $1,000 for it and will probably be paying each year for boot seals. You're better off with a top loading machine. Oh yeah, and to add insult to injury, it doesn't clean that well.

We just had a stain from a small food spill that ran all the way down the inside of the outermost of the three panes of glass of the door.

The door is open on the top, which is how the food got in there, but the catch is that you can only clean the glass if you unscrew the door. So I unscrewed two screws and the whole door fell into ten pieces and I almost got hurt by the glass and sharp edges of metal in there. So I called the service number written on the glass and they said that it would be a minimum of $200 for the technician to come out and fix the door because the manual does not tell me to unscrew the door to clean the glass (my guess is that they can't and I will just have to pay for a whole new door). I asked how else I could have cleaned the glass and they told me that I should have called a technician to come out and clean it.

Do not buy this. I thought we spend the extra money for quality - what a mess!

Bosch is by far the worst washer and dryer that I have ever used in my life. The washer has a moldy smell since it was purchased one week ago, mold grows on trays and inside the rubber casing of door, even if cleaned every load. Do not use bleach or it will ruin your clothes with uneven bleach spots. The clothes are not very clean and they smell. The dispensers are very confusing and they drip detergent down the front. The dryer--my clothes are so much more wrinkled than any other dryer I have used. I have owned these for one year and am so frustrated that I can't tolerate it any longer so I am junking them.

In 2005, after moving into our new home, we purchased a Bosch washing machine and dryer. Washing machine Model #WFMC3200UC/01 FD8409 900640. After two years, I started noticing cracks where the top panel that holds the dials was located. These cracks came from where the screws were inserted into the plastic housing. I contacted Bosch several times and they kept telling me that it was out of warranty and so they would do nothing about it, even though it is a factory problem.

My authorized Bosch repairman, who was here again this morning, told me that Bosch has sent the part to some complainants with no charge. This would only seems like a good business practice since the problem stems from their factory. I have been reading some of the complaints about this company and, you can rest assured, I will never purchase another Bosch product. Appliances will always have problems but a company who will not stand behind their product is not to be recommended. Contacting someone via telephone is next to impossible. Bah humbug to Bosch!

We purchased a Bosch dual fuel range and microwave 2 1/2 years ago. The doors on both appliances had to be replaced within the first year. Now, the oven's self clean feature is not working and I was told to contact an authorized repair service. The CS person could not tell me what "error41" meant. Love the looks of the ovens, but would never buy them again.

On July 4, I bought a Bosch dishwasher. It was delivered July 8, installed and first operation stopped with an error code for leaking water into the bottom. I called Bosch at their Huntington Beach, CA location and arranged for a tech. Tech came looked it over, thought he had the issue resolved and departed. Thirty minutes later, same error code. I called Sears and arranged for a tech to come over, he verified it was leaking, gave me the option of easter egging the parts or arranging for a swap out with a new dishwasher. I opted for the swap.

Approximately 4 weeks later, after several false starts, an installer arrived with the replacement and called me out to the driveway to show me a damaged control panel. I refused the dishwasher and had him remove the original and replacement dishwasher. I am still waiting for my dishwasher. Call me stupid for putting up with Sears and the delays. But it is now a matter of principle. Every attempt by the Brea store to resolve the issue has been hampered by a "pending" status on the account. I'm still paying for the dishwasher and the extended warranty.

Here was a leak through the plastic drum which I did not expect from a Bosch washing machine since had lot of confidence in Bosch products but this is a factory fault. I bought this model classixx5 bearing e no: waa201601it from Italy about three years ago which is also the guarantee period.

I has a difficulty in finding the leak since I thought it was from a joint. But unfortunately, it was from the plastic drum which did not have the same thickness in that area thereby giving away after all this time. Since this is a factory fault, I wonder whether there would be a replacement for this. I have taken some photographs to prove.

I was awakened to a loud crash. The front glass portion of my 3-year old Bosch Range fell off the stove. Examining, I found it is only held by glue to the front doorno mechanical mount tie screws. For a $1500 home appliance, I expect more than glue. Now what do I do? This is inexcusable. I have no recourse but to sue. I am unemployed and have no money for these expenses.

On July 13, 2010 Our new Bosch Refrigerator, model B26FT70 SNS / 01, side by side was delivered to our home. While delivery truck was here, I unpacked it and found one of the front doors "smashed in!" The carrier driver emailed a picture of it to his home office / boss, to be forwarded to Bosch, notifying them we were not accepting this unit.

After a couple of weeks, Bosch sent a local serviceman to evaluate the damage. He reported to them, including his own pics. They told him to just have us install the unit in kitchen, that they would just "replace the skin" the metal on the door that was dented in. Since then, multiple times, I have been told the "part is back ordered?" It has now been 5 months and I have gotten nowhere with this company. In my new remodeled kitchen, I have a large refrigerator, with the front smashed in!

This company sucks! No follow up calls. I have made all calls to them. Like I said, it arrived damaged, and I believe the whole thing should have been replaced.

I will now campaign to make sure no one buys this appliance.

Well, here I am joining this group of glass explosions. Mine happened today with less than a 3-year old $1,400.00 Bosch range. I loved this range, so I can not believe that this happened. I was only proofing bread dough in an 85 degree oven. I opened the door and the outer oven door glass exploded all over me and the floor. I was shocked! I had a deer hit my side window on the driver's side. The glass exploded and this oven door sounded just like that. Glass chards were all over the floor and weirdly crackling (they were not hot).

I do have photos and the glass chards. I am trying to order a new glass for this oven door from Bosch and find that it is on backorder. Makes you wonder why, huh? I am beginning to believe that this problem is glass related, not brand or company. I think that a while back someone mentioned impurities in the glass that would be costly to remove or improper tempering of the glass.

However, when I spend over $1,000 on a range I do expect a little more for my money. Bosch just has no explanation as to why this happened. If that is the case, how on earth can we prevent it from happening again? I am at a loss as I can not afford another range and I certainly need one. Husband cut his hand (not serious) on helping with the clean up.

I purchased a dishwasher in 2006. The control panel is broken (according to their technician). Part is on backorder and not due to be in stock until Jan 2011? They might replace the unit; it is "under review". They have never called me, I have to call each day to check on the status and only get the run around.

In 2008, while my husband was in Iraq, I purchased a Bosch Nexxt 800 Series washer and dryer. In early September 2010, I noticed a tear in the boot (rubbber piece that connects tub to outer casing). The boot was covered under warranty, but the labor was not. I paid to have the boot replaced and 3 months later, the new boot was torn and rotated. This time Bosch is paying the repair costs, but here's a twist, when the repair guy came out to install the boot he found another piece that was broken and in need of fixing.

So he ordered the new piece and 6 days later (today), he returned to replace both parts only to find a third piece broken. Now I have to wait 7 to 10 days for them to ship the entire inside tub to the dealer so they can come out and replace the tub. The only thing they are not replacing is the outer shell. When I asked why they just didn't give me a new one, they told me that they had to try and replace the old one first. The dryer works 90% of the time.

We own a Bosch "Nexxt 500 Plus" washer and dryer. We bought the items because they were touted by the advertisements as being eco friendly and efficient, using less water and electric and still getting cloths cleaner than the competition. None of which seems true now that we have owned them for a couple of years.

Because of the door gasket design, the washer does not drain all the water out of the machine, so we sponge out the water that would normally lie in the gasket. We then use a towel to prop the door open about 4 inches to allow for some air transfer into the machine to keep the inside from stagnating and molding between washings. The controls do not allow for individual cycle steps to be run. i.e. rinsing, spin drying, or extra time washing, without the machine having to be stopped and started from the beginning of the entire cycle.

If the load being cleaned is too small, too large, or off balance, the washer will automatically try to readjust the load by rotating the wash drum back and forth before trying to spin again, a fine feature if it works. However if it doesn't, then the machine will eventually shut itself off, and you are left with a load of sopping wet clothes. To wet for the dryer and the only remedy is to run the machine thru the entire wash cycle to get back to another try at the spin cycle. Using more water, energy, and time to do a job that in my opinion should have been accomplished the first time around. The dryer works well, with the exception of the filter cleaning process.

Because of the design of the filter receptacle, lint and heavy objects will fall to the bottom of the receptacle cavity where they are almost impossible to retrieve. This area is also where the Bosch engineers decided to place the heat and moisture sensors. So when enough lint that the filter missed, falls to the bottom and cover the sensors, the dryer stops working and gives you a clean filter "idiot" light. I now use the end of a coat hanger with a wad or "duct tape" attached, to clean the area out. A process that takes about 30 minutes to accomplish.

I am a reasonably handy guy, and would have taken the front of the dryer apart to access this receptacle void, but alas, Bosch in its infinite wisdom has provided no online, or phone in, customer service department. Instead, their website shuffles you off to a "for fee" third party service provider, where you have to pay an undetermined amount of money to find out how to negotiate all the hidden latches and specialty fasteners, to access the machine. I should have stuck with my old Maytag. It cost 1/3 as much, was made in the US at the time, had great and easily acquired customer service and parts, and you could start and stop the machine anywhere you needed to within the cycle range. I would complain to Bosch directly, but they do not provide any means to do so. Hmm, how clever.

I bought a Bosch dishwasher approximately 5 years ago and love it, exception. On two occasions we were in the family room watching TV in the evening and heard a pop pop, then I started smelling electrical fire. We turned off the dishwasher. Took off the toe kick and the fire had melted the screw caps to keep the wires together, exactly the same thing as before. Of course the electrical company refuses to accept any responsibility.

Terrible product. It's slightly smaller than American dishwashers; pots and long utensils won't easily fit. It's very quiet, but under the circumstances, I spend too much of my time "washing dishes". It's not saving water if it takes me five loads to do what I could do before in three. Not to mention the waste of electricity. Worst part of the machine is the stainless steel lining inside. It never dawned on me that when I put anything in there that is not ferrous (i.e. aluminum cookware) that the dissimilar metals will turn the items black, hideously black. I never thought I could so quickly learn to hate a machine. Send it back to Germany or wherever.

I bought the Bosch Nexxt front load washer and dry. Within a year the control panel went bad and the person Bosch contracted with kept ordering the wrong part and then when installed it, bent a wire and it went out again. That took more trips and time off from work to wait on another repair man. The washer front ring keeps mildewing even with hot water and bleach washing by itself (which is certainly not green. The circular ring in the front broke and has come out. When drying sheets, they ball up and don't dry completely using more electricity. I would never recommend this product to anyone.

I have a Bosch SHE65P05UC dishwasher. After installing and using I have found out that Bosch dishwashers are 2'' less deep than other manufacturers. I paid $1500 for a dishwasher to simplify my life and I have to wash pans every night of my life! This is a deceptive marketing practice. Bosch should highlight that their dishwashers are for families that do not cook take out only. The dishwasher works great and is super quiet. I just wish that I knew about the depth difference and that fact that pots and pans simply will not fit.

I hate my dishwasher. I have had it for 4 years and it's falling apart. The holders for the racks don't stay on, the clips fall off, you can't clean the arms very well, and I paid $1,000 for a terrible dishwasher. I want my Maytag back!

This is sort of a complaint and a solution. I also have the Bosch Washer Machine and within 6 months of ownership, I noticed the awful moldy smell. I did some research on the internet and this smell is not just Bosch washers but lots of front loaders. I bought this product on the internet called Smelly Washer something and it turns out that to get rid of the smell you have to run a very hot cycle about once a month. I almost always used warm. Once I started running a hot cycle every now and then and using this product, the smell completely went away. So to those having problems try that solution. To find that product, just type smelly washer into Google or Amazon and you'll find it. I also noticed my towels started smelling moldy and they have a special product for smelly towels too. Good luck.

I purchased the Nexxt 500 Series washer and dryer from a local Lowe's and the washing machine stinks from mold. My clothes are never fresh-smelling. You cannot clean it out. I've tried. Worse than that, my dryer died, completely died recently. They made 6 trips out to try to repair it before they realized that it was just a piece of junk. I am supposed to be receiving a gift card from Lowe's since I bought the 5 year warranty. I will not be replacing it with a Bosch. I will be buying an old school washer and dryer and will never purchase anything with Bosch in the name. This set was a very expensive pile of garbage.

I wish I would have kept my 12 year old Maytags. The washing machine of the Nexxt 500 [Bosch] leaves mold and never drains no matter what. It stinks and does not clean my clothes. I want my Maytags back!

I purchased a Bosche washer and dryer worth over $3,000.00 and am very disappointed. Ever since I purchased the washer about a year ago, my family complains about their clothes smelling sour. Before purchasing the front load, I had a Kenmore top load. Not once did my family ever complain about their clothes stinking. I have contacted the dealer that I purchased the appliances with and have also talked to other dealers who sell Bosche along with other brands. Everyone has had a different solution to my problem.

Don't use too much detergent, buy cheap white towels and run bleach through every compartment at least once a week, put old clothes in your machine and run refresh in all the compartments at least once a week. (You have to use old clothes or cheap towels to run these possible solutions because a front load will not let you run a cycle without having clothes in the machine because the water level adjusts to the amount of clothes in the machine--no clothes, not water). I do not know what else to do. I was thinking about trying to sell it at a cheap price and purchase a top load but have a problem selling my problem to someone else. The front load washing machines are very overpriced and overrated! However, on a positive note, I do not have a problem with the dryer!

I have a Bosh dishwasher that has been a pain since day one. I had the repair person out several times and was told over the phone the reason it wouldn't clean is because the dishes aren't dirty enough. The arm that feeds the spinning arms came loose several times. They have had to replace the printed circuit board 2X. It won't drain, I can't find a manual on line that I don't have to pay for. There is no help from Bosh online without a charge. I also have a Bosh washer and dryer, total mistake! Takes too long to cycle and can't just do a spin cycle or load size, etc. I will never buy another Bosh appliance and advise all my friends and acquaintances not to as well. Customer service is a joke!

I first was told that Bosch would cover the cost of the tub replacement and I would have to pay the labor. The repairman quoted me 8 hours of labor at $850. Then, Bosch decided to repair it at no cost due to a factory defect. Then the serviceman said it would take 4-5 hours to repair and said 11:00 in the morning was too late to come and fix it. When he finally came at 8:30 am 2 days later, he took less than 2 hours to fix it and was done by 10:00 am. Now, after 3 loads of laundry, something has come loose and the whole tub is banging and shaking. I need someone to come out to work on it again, but I would prefer the shop in Pine City, MN, instead of this gouger from Blaine. How many hours did Bosch actually allow for this type of repair? And how many hours did he actually report? I certainly don't appreciate being lied to and cheated and I'm sure you folks don't either. I still don't have a washer that works and I've spent oodles of time and money at the Laundromat.

We purchased a Bosch dishwasher 4 years ago because of the supposed great performance of their appliances. We have had nothing but trouble ever since! The top rack of dishes rarely gets clean. They're filled with 'backwash' food and so is the whole inside of the dishwasher. It's all very hard to get off of everything. We have had it looked at repeatedly and had the plumbing rerouted, thinking that may be the problem.

I was told by one repairman that Bosch is so good, you need very little soap and that that was our problem. Not so! Also, he said I should run it empty with white vinegar every now and then. Again, doesn't work. It just continues to throw food from who knows where all over the interior! This dishwasher is awful! I wish I could afford to replace it with anything else. Someday I will have clean dishes!

Have a Bosch Nexxt washer dryer set, very expensive, purchased because of the high rating. Totally unsatisfied from day one. The washer door can't even be closed because of the mold smell that won't go away. I only use HE products and have never used fabric softener. The softener dispenser has water in it after a cycle. Called a repair person. They told me there was nothing wrong. It is shameful that we spend so very much money for an inferior product and from what I read on the blogs. No one will do anything about it! Shameful! The dryer is worthless too! Never buy Bosch! My clothes and laundry room stink and I can't afford and shouldn't have to buy a different set.

Mold in the washing machine. Called Bosch for recommendation on fixing/eliminating. Told me they had never heard of the problem before.

Five years ago, I purchased an expensive set of washer/dryer - Bosch NEXXT models. Within a year, the smell from the gasket on the washer due to black mold was terrible. Lowe's couldn't help. Bosch wouldn't help. Then a year later, the motor went out on the dryer. We were still under an extended Lowe's warranty so no cost except it took them four trips to fix it. At year four, the dryer motor again started making noise and is needing replacement. The washer (we are now at year five of ownership) is beginning to give out, often won't cycle. I bought Bosch because I thought they had a decent reputation. I can see from this board and others that they do not. This $1200 set of appliances is absolutely the worst appliance I have ever purchased. Do not even consider buying anything with a Bosch nameplate.

I bought a refrigerator model :KDN49A04NE No Frost from Bursa in Turkey. The technical service came and opened the package, we saw that the refrigerator was damaged. We want to change the damaged one to new one but salesman said that they haven't got this model, they will order new one. The salesman said the new a refrigerator will come within two or three days. We have to accept this offer. Now I phoned to salesman to ask when new a refrigerator come, he said its not clear, its coming but it passed 4 days. In four days, I couldn't use a refrigerator so that I couldn't cook. Because of the hot weather, the foods smelled and went bad.Now I'm miserable. I trusted the Bosch and I bought all the white house materials from Bosch. Can you help me?

Washer has mold and never cleans completely.Cloths always smells. Dryer now will not dry. Called Bosch techs, no help. Junk. I might as well buy the cheapest next time. At least they will last longer than a year and cost less than two grand.

I bought the Bosch Nexxt 500 series washer and dryer upon recommendation from the dealer and based on the eco-friendly and energy efficient ratings. Although we have not experienced the bad mold smell referred to below, we have had numerous issues with the door on our washer and dryer not closing properly. The dealer has had to come out a good 7-8 times to fix it. And now after only having had the dryer for 2 years, our dryer overheated and the dryer engine has totally failed. The dealer came out and reported the information to Bosch, but all we have gotten from Bosch is a big run-around. Customer service is rude and ignorant and does not want to help you, even upon escalation of the problem within Bosch.It's an interesting way of running a business & standing by your product. These machines are pieces of junk, do not buy !

Overwhelming, awful smell upon water discharge from machine. I cannot go in the room and have to open windows and get dogs out for fear of health concerns. Plumber came and told me it is a problem with these machines, mold gathering on gaskets, etc. which are making this strong smell. I had called Bosch company about black gathering around the door seal before this smell ever appeared and they told me to leave the door open as much as possible. I've done that but now this smell is intolerable and I am worried that if it is mold it is producing unhealthy air in my home. The plumber said there is a class action suit which I would definitely want to join but should I stop using this machine immediately for health reasons?

I purchased a Bosch washer and dryer my dryer from the day it was delivered did not work. I still had my old dryer so I just kept using it. Finally after my father called and yelled someone came out. They said it was fixed. It made a strange noise while it dried. come to find out something was not set right and it wore the drum out in less than a year. $600 to fix, so now the washer, if you do not take the clothes out immediately, yes, they smell. The front glass fell off and the digital display burned out. I still am using it but it really has never cleaned the clothes well. I purchased the most expensive washer and dryer because I wanted the best! I so hate it! It is only a little over a year old.

I purchased a Bosch SHE6AP05UC last November. It worked perfectly at first and after about a month, it started not cleaning food particles off top rack dishes. The serviceman cannot find a problem with it. I have had 7 service calls and done everything that they and Bosch have recommended to solve the issue. I even went as far as to have a plumber come and reinstall the dishwasher, purchased a new disposal, and ran new pipes to make sure it wasn't us. To date, I have requested that Bosch replace my dishwasher. Their answer is that 7 service calls is not enough to warranty a new dishwasher. Yet no one can find the problem and I have a dishwasher that is useless. I now hand wash my dishes. They do not stand behind their products so, buyers, beware.

I bought a Bosch washing machine on 11/2007, model # WFMC100WC/07. This month it completely died. Their service company came out and quoted $769.38 to repair it. I originally paid $929.88 for it. First off, I think a machine that expensive should last longer than 2.5 years, and the repair cost is outrageous. I could not do with a machine and was forced to purchase on to replace it.

The door gasket is dissolving after three years of use. They want to send a technician, naturally. Quality control has been shifted to the consumer. It's a lousy no class business move that the US consumer is sick of. No wonder there is no consumer confidence. No one really gets excited to go out and buy something new any more. Deep inside they know it is junk that's only gonna give them problems. A dishwasher that makes your dishes nastier, congratulations, Bosch (made in America with foreign parts). Obviously, a door gasket made in China. I can hear the Chinese laughing, "It ok, stupid American buy anything, no worry, send, send to stupid American." I'm disappointed "again." Has anyone given due consideration to accumulative effects of disappointment?

I purchased a Bosch front-loading washing machine from Lowe's 2 1/2 years ago. From reading the other complaints on this site, I can see that I am certainly not alone. The machine stopped working, and I had a certified Bosch repairman come to my home to look at it. The cost for repair is approximately $800 for the board and motor.

Conveniently for Bosch, the warranty has expired at the two-year mark. It seems to me from reading other complaints that Bosch conveniently built a product that would fail right after warranty. Of course, I did call Bosch and Lowe's, and naturally neither of them will help. Please, Mr. Consumer Affairs, whoever you are, at least start a class action lawsuit to send a strong message to a manufacturer who is clearly taking advantage of the public!

Purchased a Bosch clothes washer over a year ago, paid over $800.00. Just can't get rid of the terrible order it develops. More than once a week, have to run a cycle with bleach to relieve the bad odor. Clothes smell bad after washing. The consumer has to purchase additional product to help eliminate the order but it does not completely eliminate the problem. If I had known this before purchasing, I would not have bought it. Salesman did not warn us of the bad report. Is there anything I as a consumer can do to be refunded or assisted in dealing with this matter, or do we just take it in the shorts and take it to the scrap metal recyclers? Please help. Can't stand the smell anymore.

I just came across the complaints on this website about Bosch washing machines. Until today, I thought I just had a ''lemon'', same story as everyone else. My machine makes the clothes smell terrible unless I spray the drum periodically with bleach and then run a full cycle and prop the door open between uses. The control panel will show 1 hour to wash a load, when I come back 1/2 an hour later, it says 1 hour 40 mins left (or some other time that's greater than the original time). Our clothes are 'worn' looking very quickly and the whites never get clean again and become dusting cloths very fast! I complain constantly about the machine, so much that my husband tells me to go buy a different model even though we spent over $1000 on this one last year. Do not buy a Bosch washing machine. We are still putting up with the black mold gasket and the stinky clothes because we spend $1295 on this washer and can't afford another one right now.

My Bosch washing machine which is only 2 1/2 rs. old and cost me $800.00 broke. It needs a new motor. When I called the company to complain, they gave me a runaround for a week, claiming they never received my fax of my receipt, only to be told it is out of warranty. This machine turned moldy and made our clothes smell. Only to have the motor seize. Their products are not worth the money they charge. I am disappointed with this company. We are a family of 5 and need a washing machine, we could not afford to keep purchasing products of $800.00's every couple of years. I expected to have this machine for a long time and was upset that Bosch does not care about there consumers. Running to a laundromat every 2 days is expensive.

On September 26, 2008, I purchased from Lowe's in Vacaville a Bosch tankless water heater, installed by a plumber and according to specifications in Bosch manual. Less than six months later, I began experiencing cold showers. I called the plumber. He removed the tiles and plumbing in two bathrooms and replaced the mixing valves, believing that that was the problem. Then a second time, replaced mixing valves, not thinking it could be the new hot water unit. Still, experienced cold showers.

Then recently, I heard that tankless hot water heaters do not operate in Vacaville without adding $800 more adapters/kits of sorts to prevent `scaling`. This was not mentioned in their manual nor advised through the local store selling the unit. (Lowe's wasn't aware, either). Then it came to my attention this problem was reported as developing throughout our area.

I called Bosch. They were not willing to pay for the upgrades, refund, or recall because their labor guarantee is only for 30 days. The scaling problem does not develop until almost 6 months after purchase. I finally had to install a standard hot water tank after learning Bosch would not upgrade or refund the several hundred dollars for a water heater that I cannot use unless I invested another $1,000 or more (including their technician coming to Vacaville, CA from Lafayette, CA at my expense). I think the company is responsible for alerting consumers of this issue, giving the opportunity to make a decision on the full investment required to insure their hot water system operates in Vacaville. One of their requirements is to have a soft water system for the home. We have one.

Date of Purchase/Incident: 09-26-08. Requested Resolution: I want a full recall and refund for the unit, plumber and installation cost.

Bosch Dishwasher I purchased on 08/2006. SHX46A05UC/36

The labeling on the buttons wore off within months and the parts were covered under warranty. The repairman gave me extra buttons. The stainless steel door liner is stained with some sort of cloudy deposit that can't be removed. About a month ago, parts were ordered to replace the heating element. The cycle runs for 3 hours on Econo setting. It is very noisy compared to the Bosch I purchased 3 years earlier in my previous home in Toronto. No problems with that one which is why I purchased this brand again. The part will be $200 plus labor/warranty expired. If the part was produced with built-in obsolescence or there is a leaking or fire hazard with this model (it's not included in the recall), I would rather buy a new dishwasher. I will not purchase Bosch again. Thank goodness my Washer and Dryer are Whirlpool and while the washer has the moldy odor and very long cycle times, I haven't had the problems that Bosch purchasers have.

As for Dacor, the microwave DMT2420SC is a lemon. When making popcorn, it ignited the bag, filled the kitchen with smoke and turned the interior yellow. Prior to that, the defrost setting malfunctioned; either cooking food or not working at all. That was under warranty in the first year. It started mysteriously working now and then or if you fiddled with the buttons before completely stopping. The repairman ordered new buttons but said that if the element is gone, to buy a new microwave.

My Dacor gas cooktop SGM304S clicks upon ignition, sometimes filling the air with gas before it flames up. I have to turn it off if it takes longer than 6-8 seconds because it has come close to singeing me. My 12-year old son uses this and it's dangerous since he is shorter than I am. The burners go out when I open or close the drawer underneath. I have had repairmen check on both problems. I have had gas ranges before and this is the hardest to keep clean. The porcelain surface is discolored and brown, and nothing cleans it. None of the burner flame diameters and heights are right for the pan sizes. If using all of the burners, the flames from adjacent burners heat up the other pots too much. The openings in the cast iron grid are too large making it impossible to heat a small pot without balancing it precariously over the prongs (which I do a lot to reheat my coffee sans microwave). One of plastic burner knobs near the rear burner partially melted. The design of the knobs down the right hand side is dangerous when working from left to right because the knobs get in the way, food gets dripped on them and you can't get a pot close to another dish when transferring food.

The Dacor Oven ECS130SCH takes forever to preheat, the fan is noisy and stays on long after the oven is off and it heats up the kitchen so much that I avoid using it sometimes. I have used the self-cleaning feature only 3 times and now, I am afraid after hearing about fire hazards and exploding glass. I will never buy Dacor products again. I'm now without the microwave or a dishwasher.

I bought a beautiful Bosch stove in 2006. I have had to have the stove/oven repaired 3 times due to a faulty electrical board. The first time it was because the oven got too hot when I was self cleaning it. A customer service person said that I should never clean before a party because you just don't know. What? The other 2 times, one being today, the clock went out on the stove. When I went to reset it it froze up. I cannot set the clock or turn on the stove. With the amount of money I have spent on repairs, I should just by another stove. Also, Bosch dishwasher has a mind of its own. A single washing takes 75-85 minutes! It is so incredibly frustrating. I have spent too much money on having this stove repaired. Between repairs and the water bills I pay from running a dishwasher for as I long as I do, I can say I will never buy another Bosch product again. Obviously, they do not last because they are not made well at all.

Three weeks without hot water! Our second Bosch 115 hot water heater sprayed hot water all over me and my closet from the seam. I was told to turn the water back on and send a photo of it! Now they require $250.00 for the old unit before they will send us a new one in 4 to 5 business days! That's one month without hot water! I've gotten the same old routine from every tech support they have including their supervisor.

I've never dealt with a manufacturer for three weeks to any avail and I've been a homeowner for 31 years! I'll never buy any of their products again! My husband is a contractor and you can bet there will be no Bosch tools on a job site. I thought the Bosch name meant something. It does not. Stand behind your product if you want to sell it.

On 3/5/10, we bought a Bosch gas range oven(Model num:HGS3023UC) and last month, the oven's head melted. Every time we turned the oven on , in 10-15 sec, the oven would shut off by itself. Then we called service and they told us that they would come to fix it, but after three weeks, nobody is here. Still, to this moment, we are waiting for the service.

I own an appliance repair company and have personally been on over 10,000 service calls. I am waiting for a response from my third letter to Bosch before I post all details of my experience on my web-site.

I purchased a Bosch dishwasher (model SHX98M09UC /53) on 5/22/2009. The performance of this machine is unacceptable. From the very first use, it was apparent that this machine would not remove food product and food smells unless four consecutive cycles were run. The dishes and glasses loaded into the machine were not heavily soiled and did not have baked on food. In most cases, all visible food products were scraped off and the dishes and glasses before a cycle was run. Eating utensils have never come clean. Glasses and dishes will always come out of the machine smelling like whatever food product was on them. Even worse, if a plate smelled like fish or egg that was on the plate before a wash cycle, the entire load of dishes and glasses would smell like that food product after a wash cycle.

I have run every cycle available on the machine and every detergent available and every amount of rinse agent possible in hopes that I was just using the machine wrong. I have had five service calls on this machine, four of which were for this problem. I have followed all advice from service companies and from Bosch Corp. I have put up with this machine for a year and have exhausted all means for correcting this problem. I have documentation for all phone conversations and service calls concerning this machine. I have written three letters to Bosch Corp. I have since purchased a different brand dishwasher, which works very well as it should. I want my money back.

I have written three letters to Bosch for this problem. Each letter was answered the same, laying blame somewhere else, even blaming absence of a high loop on the drain. The high loop has always been there and four Bosch technicians have personally seen the high loop. The last response blamed the drain, improper use, and the detergent. The response of Bosch is criminal.

When I purchased this dishwasher, I hired a very reputable plumber to install it to eliminate me from any future problems. When the dishwasher failed to perform properly, I allowed a Bosch authorized service company to troubleshoot it and attempt to repair.

I find the Bosch responses to be insulting. I own an appliance repair company and have personally been on over 10,000 service calls. I am waiting for a response from my third letter to Bosch before I post all details of my experience on my website.

The first week of June in 2010, I purchased a new Sears Kenmore dishwasher at a local store and connected it to the same water supply, the same drain and the same electric circuit. I am using the same box of detergent. The new dishwasher is quiet enough and the cycle time is comparable. The results of a load of dishes is quite different. The new machine cleans very well and never smells funny, dirty, or strange after a wash cycle. I have run two dozen cycles in the new machine. I have wasted time and money on detergent, electricity, water and service calls trying to get my dishes clean.

We purchased a Bosch front loading washing machine, the Nexxt Premium machine. Just after the warranty ran out, the LCD display went out. I called to get service and just the part was very costly. With labor and parts, we could easily purchase a new machine. I have been very disappointed with my purchases. I would not recommend Bosch to anyone.

We purchased a Bosch Vision 300 Washer Dryer Stack on June 25, 2010. Our first service visit is tomorrow, but only because we've been away for a week. The washer leaks water onto our wood floor. The dryer doesn't dry; it just turns off, wet, and beeps. We have spent $2200 plus installation costs. We were at the beginning of the beginning of hell. Bosch's website gives 200 characters to state the problem; so much for interest and support.

Bosch refrigerator ice maker is poorly designed out of thin plastic that helps to release the ice from the tray. It was replaced just out of warranty. The mother board went bad at 26 months. Bosch people don't stand behind product. Over $600.00 in parts and repairs on a $2,000 appliance and they have given me two months of run around phone calls, sending paper work and said that they can not reimburse. Ice maker (part is ordered as ice cream maker for those of you who wish to fix yourself) will break again. I'm very disappointed in this product and more so in the terrible service and poor quality. I will never buy Bosh again mostly because of them not caring about customer satisfaction. Read on, so many complaints about Bosch.

When I was renovating my condo a year and half ago, I changed all my appliances to Bosch. A month after Bosch oven installed I noticed oven turned on by itself but I thought due to new installment, it could happened. Two weeks ago, 6/2/10, I woke up at 7am smelling something burning ( I initially thought since just memorial day was past, someone was still BBQing outside) when came out, my kitchen was BBQing. My Bosch oven turned on by itself with my pots and pans store inside the oven. I was scared and in panic how can oven turned on by itself and what if I was not home? My house could go up in a smoke and no one will noticed it was caused by the oven turned on by itself.

I am sure it was not on the night before because I was doing my paper work in the kitchen table until shortly after mid-night. I immediately called Bosch company and set up an appt. for technician to come and evaluate/fix the problem. After more than 2 weeks later, they came and told me I have to pay for the computer parts on the touch part of the oven screen and labor which costs more than $ 400 which I refused to pay. How can prestige, well known company like Bosch does not want to accept their mistake/ refused to take responsibility of manufacturing defective oven that without screen being touched to be "on" can be turned on by itself. I am afraid that one day when we go on vacation this happens again and we might not have home when we come back.

Bosch is now in lay back mode and saying do what ever you want to do because we are not responsible since your warranty is over mode.

Where can I report this to have other consumer realize this oven is dangerous product?

I purchased a Bosch dishwasher model = SHX98M09UC / 53 SERIAL = FD890300008 on 5/22/2009. The performance of this machine is unacceptable. From the very first use, it was apparent that this machine would not remove food product and food smells unless four consecutive cycles were run. The dishes and glasses loaded into the machine were not heavily soiled and did not have baked on food. In most cases, all visible food product was scraped off and the dishes and glasses before a cycle was run. Eating utensils have never come clean. Glasses and dishes will always come out of the machine smelling like whatever food product was on them.

Even worse, if a plate smelled like fish or egg that was on the plate before a wash cycle, the entire load of dishes and glasses would smell like that food product after a wash cycle. I have run every cycle available on the machine and every detergent available and every amount of rinse agent possible in hopes that I was just using the machine wrong. I have had five service calls on this machine, four of which were for this problem.

I have followed all advice from service companies and from Bosch Corp. I have put up with this machine for a year and have exhausted all means for correcting this problem. I have documentation for all phone conversations and service calls concerning this machine. I want my money back. I paid for a machine that will not perform in the manner for which it was designed to do.

We bought a Bosch front loading washing machine a little over a year ago. Other than doing a lousy job on things like comforters (which we were assured it could handle) it does a fine job washing clothes. It also does a fine job of chewing holes in clothes. For some reason the washer will occasionally pull a piece of clothing into the door/gasket area where it gets caught and destroyed. In the process the gasket also gets severely damaged resulting in water all over our floor. We have had this replaced 3 times, and now it has happened again.

The service people have been reluctantly helpful and always imply that i have closed the door on the clothes, which I DO NOT do (I became very mindful of the possibility after the first incident and make sure nothing is getting caught when the cycle is started). This unit was fairly pricey and has been out of commission almost as much as it has been usable while we waited for parts and repairmen. Junk!

Being 6'8" my clothes tend to be more expensive. It's hard to say what the cost has been in clothes so far. Probably around $360.00. Of even greater concern is a plywood wall in the basement which has apparently developed mold due to the soaking it has gotten numerous times. This will have to be cut out and replaced.

Bosch cancelled a service appointment the same day. We had taken off work to be there for the appointment. missing work, loss of wages.

I am so sorry I let the Bosch rep at Lowe's talk me into the Bosch front-loader washer. I had a queen comforter that I was trying to avoid taking to the cleaners, and the guy guaranteed me that even if it was a very thick queen - not a problem, it would be fine. Guess what? - it shredded my comforter. Another problem I have is mold all around the inside band. I thought it was something we just had, but after reading other consumer complaints, it obviously isn't just us. It also doesn't always get all the water out of the clothes, and I have to put it thru another spin cycle. What a waste of money. I am so sorry we bought this machine, and will never ever buy a Bosch product again, much less recommend to anyone. I wish they would come get it and take it away - I hate it! I've been spending more electricity, as it does not always get the water out; ruined a beautiful comforter when it decided to shred it; and I have mold on the band which I cannot remove.

I have issues with the Bosch front loader washing machine. We contacted the company and they said to make sure we leave the door open when finished with cycle and to wipe it out each time we use it. This is not my first front loader, I know to leave the door open but for what we paid for this thing? I shouldn't have to do any follow-up after each wash. I did not have to do this with my other front loaders which were Whirlpools. I wish I still have them.

Our Bosch washer has been repaired twice since we bought it in 2007. Both the computer and motor were replaced. Now it is acting up again. It runs about 90 minutes and doesn't spin at the end. We have to run the spin cycle afterwards. Wish we had bought another front loader instead!

My new Bosch dryer quit working about a month before the one year warranty expired. The first Sears repairman assessed the dryer. Sears sent a part to my address via UPS. A repair appointment was scheduled. Three+ weeks had already elapsed by the time the second repairman arrived. He assessed the dryer and declared that another part was needed. I was very upset. Sears sent $100 for laundry services. After another three+ weeks went by, the third repairman declared that another part was needed. Now almost 7 weeks have gone by, I didn't even try to call Bosch. I still had the one year warranty with Sears.

After some stressful phone calls on Sears' difficult phone system, I impressed someone in the Customer Solutions Department to replace the dryer in spite of the fact that it didn't qualify as a lemon. A lemon is defined as 4 separate, successfully completed repairs occurring in a specified length of time that I don't recall. After reading all of the Bosch nightmares on the internet, I wish I could just get my money back. I have the matching washer and fear it will soon have its own problems. It wobbles badly during the spin cycle. I always thought Bosch was a name to be trusted. I guess I was wrong.

I have had a Bosch dishwasher for 10 years now, and loved how quiet it was, but I have had to have it repaired 3 times for the same problem. The buttons on the control panel for the cycles won't operate. The repairman showed me the part that he replaced in the door, a cheap white plastic piece. No wonder it would break! I also had problems with the water not always draining from the unit. Sometimes, the container holding the detergent would not open during the cycle, so the dishes would have to be redone. Guess who won't purchase another Bosch?

The higher end 500 series Bosch dryer I purchased stopped working after a month. Bosch's repair center has been out 5 times without success. I had no dryer for over a month and finally, had to install a used dryer, which I have been using. Bosch will not replace the dryer, forcing me to file a small claims action against the company. I also have trouble with the Bosch dishwashers in the house. The extremely expensive, Thermador wine refrigerator had to be replaced and the replacement does not work either. Thermador/Bosch products are awful and the service is as bad. I would never recommend these brands to anyone.

Bosch dryer is currently in my garage and Bosch does not care about the fact that it's product has completely failed. Bosch dishwasher racks fall out when loaded. Bosch is aware of these problems and will not honor warranty. I hate these appliances. Someone needs to file a class action lawsuit for deceptive marketing. I am an attorney and can help as much as possible if someone with a class action experience can file.

I purchased a Bosch dishwasher on 9/16/09 (model SHE68M06UC). I had 8 service calls on this, and still have the same problem. It is an intermittent failure, of not washing dishes after a complete cycle. we will find the soap cube undissolved, and dishes dirty and wet. The Bosch file has been open for weeks. They refuse to replace or refund my money back, and insist on more service calls. I am not getting any support on my request. Bosch requested a second opinion, to which I agreed. The second opinion service call agreed, that this should fall under the Lemon Law. I have purchased the best energy efficient dishwasher, Bosch has to offer. I am using more water and electricity, because of its failure to clean on the first wash. It then needs to be repeated.

We purchased a Bosch Next 700 front loading washing machine. We have had to replace gasket after gasket. All tear at same place. Now we have mold . Why is no one doing anything about these poorly constructed washers? Water leakage is causing mold, water danger near electric circuits, etc.

My washer does not spin good and I have had it since 2005. The rubber around the front window is molded, the dryer lint area is a pain to keep clean and I have to wash and dry three times a week not once a year. You need spin dry cycle on the washer. I hate these two appliances. I gave up my Maytag for this! I had my Maytag for 25 years and not the issues I have with these two appliances.

The molded rubber around the window on the washer needs to be replaces by your company. The dryer lint area is a joke and needs to be changed completely. I will not recommend your Bosch products to anyone they are not worth it.

I bought a Bosch oven microwave combo in July 09. When my kitchen renovation was complete in Sept, I installed the unit only to find that the microwave section didn't work. I called Bosch customer service and was given the # of a Bosch registered repair company in the area. They came and looked at the unit and said that the problem was with the plug on the oven (which the microwave plugs into) .2 weeks later, they came back with a new part. The microwave worked for about 9 weeks after which it died. It took 34 days to get another replacement which lasted all of 2 days. I complained to Bosch customer service and was told in no uncertain terms that I would be subject to as many part changes as they saw fit to perform. (Bosch customer service plumbs new lows in friendliness, you'll definitely know where you stand after dealing with any Bosch rep I've spoken to 5 in all, with someone called Johanna taking the cake for arrogance).

Anyhow, 2 weeks ago a different service company showed up and diagnosed a faulty fuse holder which was replaced today, unfortunately the trim kit replacement (the other one being unable to hold itself on the microwave properly after all the removals) was short the clips to fasten it to the unit. I was told by the rep in the Knoxville area (Gary **) that they must be somewhere in the box. They weren't. An hour and a half later, he told me that he didn't have the correct part # to order them. So here I am, if you, like me have ever assumed that a Bosch appliance is a quality item, think again. Even more importantly, if you don't enjoy being ridiculed, put on hold, passed from one department to another and being belittled and lied to, save your hard earned cash and don't buy a Bosch appliance!

On March 5, 2008, I purchased Bosch Washer WFMC8401UC and had nothing but problem with washer not spinning water out. It pumped the water out, but clothes still were soaking wet. Several calls to Bosch got no results. Finally, on 11/11/2008 and again on 12/11/2008, repairman came to check washer. They replaced every imaginable part on the washer, still same problem. All the while telling me I am not loading clothes properly, using too much detergent or not closing the door correctly, anything but admit there is a problem. That was on 01/19/2009. It was delivered on 02/11/09. Bosch replaced the washer, same problem, I called, repairman came out and replaced door latch.

Numerous phone calls and finally a letter to Bosch, they were still trying to convince me that I am using too much detergent and not loading clothes properly. There is a problem with this washer. I use about half the recommended detergent. Sometimes, I have to run clothes back through at least 4 times to get the water spun out. This happens frequently. This is hardly what I would call a high efficiency appliance. Sure sounds like a sensor problem to me. Evidently, engineers can't figure out the problem, so let's blame the customer. I can sure relate to the people that drive Toyota. I was treated rudely by the Customer Service Dept. at Bosch, absolutely the rudest personnel I have ever encountered. I don't intend to ever buy Bosch appliance again. I can't wait until I can afford to get rid of this piece of junk. I am at the point I dread to do laundry. This is absolutely the worst washer I have ever owned.

I purchased a Bosch Nexxt front load washing machine (Model: WFMC 3200UC) in 2005 and after about two and a half years, had to replace the (expensive) electronics that mix the hot and cold water. Now, at five years, it has started leaking again. I have yet to determine the cause of this leak. I have had to pay for expensive service repairs and replace the electronics on the machine. Fortunately, the leaking is in a basement room with concrete floor and drain. However, the drywall near the washer is destroyed.

They advertise model SHX45P01UC as being "titanium" in color. When it arrived, I discovered the unit is actually white. Even the label on the unit that has the model number on it also says "white". There are no consequences except delay. Plesser's, the distributor, saved the day. My message to them said:

I'd like to take this opportunity to thank you and Leo (don't have his email) for your excellent customer service, on a problem that was really Bosch's fault. Your offer of an even swap for the stainless model, was especially accommodating, as I realize that the stainless unit is more expensive. You and Plesser's will get a glowing recommendation online from me. This was my first purchase from Plesser's, but not my first online appliance purchase. I am happy to say that now, I can save time on future online appliance purchases, since I will no longer need to shop around. They will all come from Plesser's. Your prices are among the lowest, and your service is above all others.

These are defective Bosch spark plugs. Who can we file a complaint with? This ruined a rebuilt engine in very few miles. Now they want to redo the whole engine because of the plug. We have heard there has been trouble with Bosch spark plugs. Could you give us any information?

We have a Bosch Vision 500 Series Washer and Dryer purchased in December 2009. I love it for the most part. The only exception is that it does require planned daily maintenance i.e. cleaning out door jam, soap dispenser, and remembering to leave door open at night. I feel that my clothes get clean, but on occasion it has taken 2 attempts to get out odors like smelly dish rags or children's clothes with urine. That was true with my top loader as well. I have had on a few occasions/instances where the clothes needed to be re-spun, but the 500 series has a setting for Drain/Spin only. Our water bill has gone down and our electric usage has been lower.

I bought a Bosch 1600 nat. gas tank-less water-heater. So far no problem. When I received it, I installed it the next day(Tuesday) after taking out the old one. I had to get more plumbing to the tune of $110.00. Fit that in. Finished at 5pm. Went to start it for hot water. Didn't work. Called tech support- closed 4 the day.Cold shower. I'm thinking what the "heck" is going on? Next day, talking to tech support, they said its not legal in a "mobile home." (I live in a mobile home) and no no tank-less heater will work period. So now, they want to charge me 20% restocking fee but nowhere is it posted on their website. "Not for mobile homes". So now, they won't waive the20% restocking on the screw up.

Well now, I'm out the reshipping fee $45 & the restocking fee $80 & the $110 in plumbing I can't use. That's $235 I'm out. I guess is buyer beware.

I bought a Bosch washer and dryer five years ago. The Bosch washer has been nothing but a headache. The ring inside the front door has lost the wire ring several times now. I don't even bother to replace it, it will work without it. Also the smell is horrendous unless the door is left open. Today, I was going to wash some clothing and the bottom hinge on the front loading door broke. Guess what? It's plastic. I can't find anyone that services this now and I am thinking of purchasing an entirely new set from someone reputable.

The name of the lady in customer care is Susan **. Again, I don't think is right to sell some thing online, post stipulations on where it can & can not be used. If it were an illegal part on my car, it would say "Not legal in Calif." Please help me.

Our son bought us a new Bosch 500 series dryer and washer about a year and a half ago. We have had nothing but trouble with both unit since we got them. Our last repair man said he could fix the problem. After reading all the other complaints, it's clear to me that Bosch has a big problem. We were told that Bosch was the top of the line. I've had some pretty cheap washers and dryers even used ones and none gave us this kind of trouble. We will never buy another Bosch product.

When the Bosch dishwasher that was in my new home went belly up, I just chalked it up to an old appliance. My insurance company replaced it with a Bosch EcoSense. This appliance is so poorly designed that I am amazed. First, the flatware holder is located in the back of the bottom, meaning that in order to put one fork in, I have to open the door and pull out the bottom rack to reach it. What a hassle!

Second, as with all dishwashers, there is a gutter between the body of the appliance and the door when open. But on the EcoSense, when I roll the bottom rack forward, it hangs in the gutter, clanging plates and knocking off track. This is particularly true when there is more weight in the front of the rack than in the back. Front weight makes it nosedive into the gutter and hang. Some would say to load the dishwasher from the back to the front. But I have a husband and a teenager. I'm just lucky to have load anything, much less in a particular order.

Third, the rack openings for plates are too small on the bottom.

I will never buy another Bosch product. I called to complain and was told that Bosch dishwashers are the design envy of the industry. They were unwilling to help me and suggested I call an appliance center. But what can a local appliance store do if there is no newly designed rack to replace the bad one? I say buy Kenmore dishwashers. They last forever and have a great rack space.

We purchased a Bosch 300 series washer a little over 2 years ago. The sales person told us it would spin out more water so it would take less time to dry. Wrong. It still takes the same amount of time! Not only that but it takes twice as long to wash the clothes. In August we had to replace the boot inside the washer or water would just flood the floor. Meyer and Son said they would warranty the part but we'd have to pay $100 for services.

I called Bosch and they repaid us! Ok problem solved--wrong! 5 months later the boot is tore and leaking again. I will never buy a Bosch washer again! Not happy at all! We paid almost $1000 for this washer thinking it would save us money in the long run but it hasn't. We also have to worry about our new floor that we replaced in the laundry room because of the leaking!

We bought a Bosch double oven. When it was installed, it did not work. A service call from Sears, from whom we bought the ovens, told us that the computers were no good. We asked for a new oven, given that we did not want a reconditioned oven, when we bought a new one. However, we now need to have the replacement ovens installed. Both Sears and Bosch refused to pay for the re-installation, because they did not do the original installation. We now have to pay for a second time to have new ovens installed ($125). This does not seem right to me.

Our washing machine is not working properly and it is not rotating, so we need your help. Kindly help us in this matter.

In 2006, iI purchased a Bosch Nexxt washer and dryer. From the start, I have had many service calls to this day with no results through extended warranty. The washer doesn't clean the clothes, leaves large amount of water on the clothes and in the tub. The clothes have an odor to them and the seal gets mold on it. So I have to leave the door open all the time when not in use to let it dry out. The filler is no good. Then, there is the dryer. It has even more problems. The design of the fins are made wrong and throw the clothes forward hitting the sensor telling the machine the clothes are dry when they are not.

Then the large items get into a big ball/knot making it hard to get undone to re-dry for the second and third time as they stay wet. The clothes again come out with a bad odor. I have used all the settings trying to get the clothes dry and nothing. As stated, I had several service calls even up to this past week and Bosch tells them everything is just fine. I will never purchase anything from Bosch again. In my 62 years of life, I have never ever had so many problems with appliances and after over 3 years, can still not get Bosch to admit they are wrong.

We purchased new Bosch washer and dryer for $2400 in November 2009. When Home Depot came to install them, smoke poured from the dryer when hooked up. Bosch did replace it and the dryer has been okay since. My complaint is with the washer. They say it's Energy Star compliant. How can this be when it takes so long to do a load of wash? After loading clothes, the sensor determines how long it takes to complete the wash. It never is done in that time. Today, I did a medium sized load consisting of 5 towels, 8 washcloths, a pair of jeans, light jacket, and 2 tee-shirts. The sensor said it would complete the cycles in one hour and 11 minutes. I set my timer. It took 1 hour and 52 minutes. This is energy efficient?

We purchased a Bosch front load clothes washer on Aug. 2005. It has a 5 year warranty on the motor. The motor went out this week, 4 1/2 years after purchase. The only way to get it serviced is to pay a starting fee of $300 to get someone to look at it. We can buy a new washer for $532. Bosch said they were sorry there was nothing they could do. We will not buy another Bosch.

The washer for no apparent reason will not spin out. It doesn't seem to matter how big or small the load is. This happens about twice a month and I must rerun the entire cycle. I spoke with Bosch and they refer you to their local service people but they say they have no idea why that happens and of course, it will never do it when they are here.

We purchased the washer from Lowe's in June 2007. With a wife and 4 children, we spent the extra money to be able to do more laundry and be green for the environment. The machine quit spinning. It would act like it was going to wash but would not and it has smelled since we got it and clothes did not smell fresh. That's how it all started. Then I called Bosch and got the repair shop that they authorized to do the repair and they diagnosed the problem to be the lock sensor.

But to fix this you have to also change the control panel. The problem was the repair shop was that they could not get the serial number because Bosch put the sticker with the numbers on it inside the door which have been washed off by the machine doing laundry. So all we have is a model number from the receipt and the multi-machine owner's manual.

So when I called Bosch you can understand how excited I was to find out that Bosch was going to pay for the parts and agree to pay for the drum gasket. That's when the saga began. To get free parts the only place the repair shop can order them from was from where Bosch said they could. Then the repair shop took two weeks trying to ordering the parts after I had to on several occasions do a three-way call with Bosch and the repair shop because they and Bosch do not talk, I guess, without me.

Then the parts finally come after three weeks but they were the wrong ones, so I had to call again and they decided to send the repair shop back to my house and have tech support on the phone to get the numbers of the old parts. So they did and reordered the parts over night. That took 5 days and we got a control panel and a part for a stove and we tried to call the tech support person who is now not available. He is in California at class. I was also told there were three different control panels for this model number.

Now, I am not a repair person but I suggested why not send the other two panels and just return the one that is not the right one, but Bosch can't do that. But guess what, the panel they put on Friday does not work, so we have a lock sensor and a boot but we are right back where we started five weeks ago. We called Bosch and they are going to overnight the part. The one I asked if they would send with the wrong one they sent this week. So now I'm going on six weeks without this high dollar energy efficient machine! Countless trips and over $150.00 at the laundry mat and at friends and relatives' houses doing laundry and the stress on my family. You could only guess how much laundry a family of six accumulates in a week and this is going on week six.

One thing these horizontals don't have is a quick/fast wash for a few items you need "now". It doesn't matter if you have two items or twenty items, they wash and wash and wash. Also how long is that back bearing going to last that supports the whole tub the way at times it bounces and bangs around? For what these washer and driers cost, it is insane to buy them. Go out and buy a cheap set of uprights; if they last 2 or 3 years, I believe you're money ahead. At least they have been making these for awhile and have improved on the parts. As far as the name/reputation of Maytag, they got bought out by Whirlpool, so all I can say is go figure!

I own a Bosch Nexxt 100 that is 2 years and 4 months old. The machine stops and does not continue with cycles. Bosch said to call a repairman and I was expected to bear all costs. No help was given. After paying for the repairman to come out, he said that a microprocessor was bad. Codes did not tell him anything so he just had to start trial and error system. This is costly. Two years and four months for a washing machine is short life.

I purchased a Bosch 500 series washer and dryer. The washer loads both small and large but failed to complete the spin cycle; it leaves you with soaking wet clothes at the conclusion of the cycle. There was no setting to allow just a spin cycle to take care of this, you have to complete a new full wash cycle. What genius thought of not having a spin cycle? Also, the dryer sensors that some portions of the clothes are dry and stop the cycle which leaves other parts of the clothes damp. Based on my experience, I can only recommend to anyone who asks, not to buy any Bosch product! I will never purchase a Bosch product again.

I purchased a Bosch Nexxt 500 gas dryer. The dryer is high maintenance and has a poor design. Never had a dryer that was so labor intensive! If there is a microscopic amount of lint on the filter, the alarm goes off. It is so annoying to have to tend to the dryer. It is like a crying baby that cannot be consoled. I have read the manual and tried all the troubleshooting suggestions. The problem persists. Do not buy this dryer!

I do have a couple suggestions for others that I have uncovered. First for the dryer not completing a cycle and alarming regarding the lint filter. I found that the eco systems do not work well and confirmed by a service tech. The filter really has nothing to do with the problem. The sensors are the issue as they feel portions of the clothes that are dry and stop the cycle while other areas of the clothes may still be damp or wet. Use the timed drying cycle. Just set it for about an hour or the clothes will not come out dry. I have had other issue with the dryer but it seems to be working pretty well now.

As for the washer, the major problem that I have had is that you simply cannot put very large loads in or you will have the spin cycle fail. This leaves you with soaking wet clothes at the conclusion of the cycle. You must remove some of the wet clothes and rerun the entire program again and hopefully, you took out enough and it will properly spin. This has worked for me but a real pain as you must run the entire wash cycle again. You cannot skip to a spin cycle to take care of this. I did find out about the Quick Wash feature which runs for only 35 minutes.

In the end, I would never buy another Bosch product. I am very disappointed with these products. But as others, I feel stuck since I paid so much for them.

On July 2009, I have purchased a new Bosch referigerator. I have requested the service twice to check about the issue of having a lot water going out and having the cooling not proper (last of which was on Oct. 08-2009). Each time I they send the technician and he reports that it is normal and no defect is found. When I bought it no one told me such a thing may happen, and now they refuse to give any assistance despite of having effective warranty of one year.

My 10 y/o bosch oven has had problems ever since I got it. I have reeplaced the switch selector twice and I need to change it again. But because it is 10 y/o Bosch says they are not responsible for parts for models that are over 7 years old. So, I can't get the part I need. So, I'm left with a broken oven and am forced to have to buy another one. This is ridiculous.

The gasket and spring has come off my Bosch washer and now it is leaking. When I purchased my washer from Loews in May 08 I did not purchase an extended warranty because I was told that Bosch is a high end appliance and I should not have problems with it. Now I have to call in a repair person to fix it.

I called Bosch to file a complaint because this is not something that should happen in a three-year-old product. I was basically told that they would "open a file" for me, but I was pretty much out of luck as far as the warranty is concerned, because I am not the original purchaser of the product. Needless to say, I will NEVER purchase a Bosch product. I just want to go on record that there is a problem with this model number, in case there are others out there having this issue. I will be out the purchase of a new dishwasher.

We bought a new bosch front loading washing machine in 2005 and have problems with it since the beginning. The gasket and spring would pop off and we have had mold build up in the machine and front window and now everything smells like mold.

I bought a Model # HD17282U\03 range in February 2008, which was ininstalled in May. We had multiple problems with the range, including continuous problems with the door being loose and opening after minimal use, a loud fan and poor temperature control. Even after the door was replaced, the door did not function correctly. After repeated service calls and inconvenience, the company did agree to replace the range in November 2008. The second range began exhibiting issues around the fall of 2009.

Again the door is loose and doesn't close complete, the temperature control is 50 degrees lower than it should be and the fan is very loud. We just had it serviced (door tightened, temp adjusted, fan replaced) and a week later, the fan is loud again, temp is still 20 degrees off and the door is loose again). Frankly, we've had it with this poor product. I plan to call Bosch and ask them to take the oven back and refund our money. I want to post a complaint here for documentation purposes and also to see if other people have had this experience.

We bought a Bosch Washing machine in 2005, and have had nothing but trouble with it since, it constantly comes up with a drainage blocked code which locks the machine up and there is nothing you can do but turn it off and back on, only to find there is nothing blocking the drain. We too have noticed a mold build up on and around the gasket, I have tried bleach, smelly washer, various sprays nothing has offered a cure, some decrease the oder only. It does not seem to wash clothes well at all and they do not smell fresh after being cleaned. I also have not been able to find anyone local to service it. The store we bought it from closed 3 yrs ago. I was so looking forward to having a front loading washer for all the suposed benefits but have found none. What a disappointment and waste of money it has been. In the beginning it was very quiet but now it sounds like I have a jet liner taking off in my laudry room which is also a half bath and my kids are afraid to go in there when it is running.

500 series washer has bad odor and mold in the rubber seal area. Must leave door open to cut down on mold. Front door is actually coming apart. I can hear parts rattling inside the door. Machine shakes and moves around during spin cycle. Takes forever to wash a load of clothes and then they all smell bad. Dryer also turns off all the time and says the lint filter is dirty.

We have a Bosch Nexxt 500 Washer and Dryer. We also have a Bosch 125FX tankless water heater. We love these appliances and have not had a single problem with them.

We do not have problems with mildew in the washer or bad smelling clothes. The machine is properly leveled so that it drains propely and is whisper quiet even during the spin cylce. We also follow the directions in the manual on page 21 where it states "After washing, leave the loading door ajar to allow the inside of the washing machine to dry."

We have never had a problem with the dryer or any lint alarm problems. I would rather have a safety feature which automatically turns off the dryer heat than to have a house fire due to excessive lint build up in the dryer exhaust vent (it is not just the screen in the dryer which has to be clean). We also like that the dryer will automatically reduce the drying time upon sensing that the clothes are drying faster than anticipated.

Our tankless water heater is fantastic also, never a problem, we don't run out of hot water, hangs on the wall and doesn't take up space in the basement.

Just wanted to provide the other side of the story. I was looking at this site because we have multiple problems with our Maytag range (don't get me started there) and wanted to check out the compliants on a Bosch range because we have been so happy with our other Bosch appliances.

We also bought Bosch 500 series washer and dryer in 2007. Our clothes come out of the washer stinking too. We have had the repair man out 5 times to replace the gasket and metal piece underneath that keep falling off. I guess that's a good thing, at least our gasket was replaced within the last few weeks and clothes smell better. Not enough mold on it yet!

I bought an extended warranty after it happened 3 times in the first year! And our dryer always says the lint filter is full and beeps and turns off. We take lint out after every load. When they came within the first year to fix washer I had them look at the dryer. They said there was excessive lint in the vent! We just built the house within the year! I lived at my other old house for 6 years and never had to clean the vent!

Well, it continues to happen. Even when the vent is cleaned out. Beep, Beep, Beep, etc... It's driving me nuts! I too am about ready to buy new products, but it just kills me when I spend all this money on a product that is supposed to be the best! I haven't contacted Bosch yet, but it looks like they might not be much help. Bosch just stinks!!

Re: Recall Model SHU43C. Bought a Bosch dishwasher in March 2005 from Lowes. It worked fine for awhile, but cycles were taking longer and longer to complete (hours). I called Sears in Feb 2008 for a repair. Sears estimate to repair was minimum $400 for a controller part. I declined since I didn't pay that much more for the machine initially. In early 2009 I got a "recall letters" from both Sears and Bosch.

Worked with Bosch and Sears under repair authorization A186476 to order part and Sears installed it on March 14 2009. Machine still had very long wash cycles (hours) so I called Bosch again and they recommended a different service technician (K&N Services). Bosch faxed second repair authorization to K&N, so I don't have record of that authorization. K&N came out and re-worked the control board, and the machine worked for a few months.

Just recently (Oct 29, 2009), I called K&N service to come out again for a repair call. Water was not heating at all, dishes still dirty and were sloppy wet at end of cycle. The cost to repair the heater unit is in excess of $400 because the machine will have to be pulled for underneath the counter and re-installed. Heater (part 80317) cost $122.71 retail. K&N Technician suggested I call Bosch to see if they would cover any of the costs, and sugggested that the Sears guy was responsible for heater failure due to poorly executed installation of control unit.

I called Bosch and they said that the heating unit would not be covered as it wasn't a "fire hazard". They offered to sell me the part at a 50% off their cost, and ship it to my home. If I had issue with initial Sears controller unit repair, I would have to take it up with Sears. Incidentally, both K&N and Bosch bought up the Sears liability on their own...without any prompting from me.

I don't know my next step just yet. I'm hoping to file a consumer complaint of some sort, just getting started. Frustration. 3 Lost days at work waiting on repairman. Two separate Repair charges for a "diagnosis" of the problem have been incurred. Dishwasher has not worked properly in over 2 years.

I do not have a complaint on any of the dishwashers. We are currently looking for one and are reading your comments. For many from what I have read there is alot of problems with the doors falling off because of a nylon cord. My husband and I have become very diligent after reading your comments and have found in Bosch, maytag just to mention a few, on the high dollar side that also have the nylon cord to hold the door. We have been asking the sales people to pull out the units so we could see what the door is held with. You would be scared. We have only a few models with steel cable holding the door. Don't be afraid to tell the sales person to pull out the unit and look at it up close. There are only about three that we have found with steel cables. I think we might be getting an electrolux.

We bought a Bosch Nexxt 500 Series washer and dryer. We were talked into it because it was supposed to be the best and very engergy efficent. I have had nothing but trouble since I got it. First the dryer would shut off and still does all the time and blink that the lint is full. Most of the time I have to restart the dryer a dozen times to get it to dry. My old maytag just dryed until the clothes were dry, not this expensive piece of crap. The repair man said the lint sceen was very sensitive and said there was nothing wrong. I have had to live with it.

Also from the start I noticed a smell coming from the washing machine. Then the black mold stains around the front rubber seal. No mater what I do the smell will not go away, I run the washer with bleach but nothing helps. I paid way to much for these applicances and the warranity is expired. I haven't done anything just try to forget about it but I have been reading complaints by the dozens with exactly the same problem that I am having and I would like to know if there is any way I could somehow trade these two in for a clean energy efficent washer and dryer. Since the purchase of these two worthless machines I have since lost my job, my home and my retirement and filled for Bankruptcy it sure would be nice to have a way to get clothes that are clean and smell good while everything else is so bad.

My husband and I also bought a bosch 300 series washing machine and have been noticing a lot of problems with it. I feel our clothes do not come out clean and have that nice, just clean laundry smell like they should. I feel they do not get rinsed out good enough and it never seems to finish the cycles. I am very dissapointed with this machine but I spent alot of money on it and wanted it to last. My husband says to set it out on the curb for someone to take and buy a new one, but in todays economy who can afford to do that. I will remember to tell anyone if they are looking for a good washing machine to NOT buy a BOSCH. I really wish they would stand behind their products.

I bought a Bosch Next 500 series washer and dryer in Jan. 2008. I have noticed increasing problems with the smell of our laundry, particularly towels. I've been using hot water, appropriate detergent and dryer sheets but nothing works. The clothes smell bad right after they've been washed, and I am concerned about our health with mold and mildew problems.

I wish I'd kept my 20 year old machines which didn't look pretty but worked fine. Since several people have noted these issues can anything be done with a manufacturers recall?

Or they need to replace the tops with a non-scratch top which would be better. I noticed the last time I was in Lowes the tops are different. So help me!

The first time I used the oven on October 17, '09, at 350 degrees, after 15 minutes the frame of the range and the burner knobs became so hot, I burned my thumb while turning on the burner. Heat escapes from the door, but there are no bent hinges or anything broken. It is a design flaw in this Bosch Range, and I suspect others. I called Bosch Customer Service and they said they would give me the telephone numbers for repair folks in my area. They were not willing to take any responsibility for a defective product or the danger involved.

I was also told by Bosch that I could purchase a "new" seal for approximately $70 uninstalled. With labor I am sure that it would have cost me at least $150 or more to replace a defective part that should not have been defective in the first place.

We spent more on this washer than any of the top loading washers which lasted us for years!
I am extremely disappointed in the customer service that Bosch offered which basically was none and I will be sure to tell anyone out there looking for appliances to stay away from them. Each time I contacted them they basically read me the same maintenance requirement rules offering no additional help.

My washing machine looks disgusting inside and bleach has not taken away any of the mildew and mold. It actually seems to be getting worse. I can only imagine what is living in the extra water in the basin causing this mess! What is really gross is that there is even mildew and mold behind the seal. nothing like doing laundry and wiping black slime out of the drum after each load. It appears that a lot of folks have experienced the same problem so I am very surprised that Bosch has not sent out a recall on this lousy product making good on an item of poor quality that they charged a ridiculous amount of money for. Fifty percent of my clothes come out with a horrible odor.

Having purchased both a washer and dryer I have a tendency to believe that both products are of poor quality. Many times my clothes come out of the dryer and are damp which leads me to believe that the sensors do not work.

In the event that there is any way to recoup a new washer, one that actually performs as stated, please let me know and I will drop this piece of junk off at Lowe's tomorrow!!!!

We purchased a $1m plus property with "high end" kitchen package which included Bosch appliances. This was a flip and so we owned it over a year, before anyone moved in. So, even though the appliances had never been used, they were out of warranty. Before we had tenants move in, we had to have 3 burners & thermocouplers replaced in the cooktop ($500 repair), which had been used less than 5 times that year.

After a couple of weeks, the burners quit working, and when we called to have it serviced again we were told that it wasn't working because it needed to be braced since the granite was cut a little too big for the cooktop. I have to tell you, I never felt any give on this appliance, but they shored it up with a two by four and so far it's working. I do NOT like the fact that you have to hold the gas knob in for 15 seconds or more to get the gas to stay on. Doesn't seem like long until you stand at the stove counting while you hold the knob. I was told this is "european" design, which makes me long for good ol' AMERICAN design!

IN addition, the hood lights burned out, and to replace the bulbs, you have to use a tiny screwdriver to remove the housing and can only buy the bulbs from the dealer, not your local home improvement store (for $15 each). When the bulb burned out in 2 weeks, we were told that happens sometimes, due to the amount of heat and moisture coming off the cooktop. Well GEE, since they made that too, you'd think they would have designed it better. No wait, this way they sell more bulbs!

I would never purchase or recommend a BOSCH appliance based on this experience. Surely there's a better design and more reliable product out there!

I just came across the complaints on this website about Bosch washing machines. Until today, I thought I just had a 'lemon'. My machine makes the clothes smell terrible unless I spray the drum periodically with bleach and then run a full cycle AND prop the door open between uses. The control panel will show 1 hour to wash a load, when I come back 1/2 an hour later, it says 1 hour 40 mins left (or some other time that's greater than the original time). I have to take soaking wet clothes out of the machine at times, untwist them all and manhandle them back in and redo the spin cycle. The beep at the end of the cycle stopped working for several months and just started again (I prefer it not working!) Our clothes are 'worn' looking very quickly and my husband's 'tighty whities' become dusting cloths very fast! I complain constantly about the machine, so much that my husband tells me to go buy a different model even though we spent over $1000 on this one last year. I just needed to vent and add my advice: DO NOT BUY A BOSCH WASHING MACHINE.

In January, 2007 I purchased a Bosch ExactTemp gas Range/Oven from Lowes. The electronic control panel is difficult to use. It's a smooth surface "touch pad" type and always was hard to enter numbers - you had to press very hard. Now it's usually impossible to set the clock or the timers, thus greatly reducing the product's utility. It is out of warranty, but I wanted to log this complaint so others will know to avoid their products.

I am totally frustrated with this dishwasher. We bought Bosch since it was renowned for its engineering. The dishwasher had sporadically not finished draining at the end of its cycles. It became increasingly difficult and finally nothing could get it to finish the draining process.

I thought maybe it was just that my dishwasher had worn out. Then I went on the web. Search Google with the terms "Bosch dishwasher won't drain" and hundreds of similar complaints come up. It spans several models. The repairman said it was a flaw with the plastic fittings that connect the dishwasher to the sink drain.

I wrote a letter to Bosch asking if they were aware of the problem and asking for reimbursement for the repairs. After several form letter brush offs, they replied that their dishwasher was fine. Essentially they chose to ignore all these consumers. I would have hoped they would have been at least interested in investigating the problem. I recommend not buying a Bosch dishwasher.

The seal holds dirt, grime and then mildews-HUGE flaw in the design. It's disgusting when your clothes come out smelling worse than when you put them in. My husband and I both have allergies and we've been sicker since we got this washer!I have to use a Mildew spray on the seal, but even then- it's permantly stained.

Second, the washer would not go though the spin cycle completely -it would just stop leaving the clothes sopping wet.Another call to Lowe's -their suggestion was to run them through the spin cycle again (duh?)-that I could be overloading the washer. They seem to have a list of pat answers! Third, the door cracked where the screws were and had to be replaced (thankfully still under warranty at this point).

When the tech came out to replace the door, I asked about the mildew problem and he suggested that when I'm not using the washer-leave the door proped open so it can get air and won't mildew!You have to be kidding? This is obsurd-I paid a lot of money for a washer that I have to clean after every load and prop the door open so the seal doesn't mildew . Why don't we just go back to using a rubboard or wash the clothes in the bathtub?

This washer is more trouble than it's worth-I would never ever recommend this product to anyone!It is a HUGE disapointment and a huge monetary waste. I could have bought a top loader for half the price- like I've used for 30 years and never had a mildew problem! I have friends who have bought the LG and Kenmore and love them- but I'm stuck with this. Bosch should replace all these washers, as far as I'm concerned it's very unsanitary and unhealthy- no different than living in a house that has mold in it! On a good note, I do like the dryer.

I purchased a Bosch Dishwasher from Lowe's on 12/31/06. The model number is SHE46C06UC (Lowe's only model). I paid a premium and bought Bosch because it was supposed to be top of the line. It is very quiet, but, it has continually gotten noisier and has acquired a "chirp" at given points during the cycle. These "minor" issues aside! Recently, I have experienced long run times, with the unit getting to 1 minute left in the cycle and running endlessly. I have to manually stop the dishwasher or it will run forever. The dishes are not getting clean and, based upon the light indicator, they are not being sanitized.

Needless to say, I am frustrated. A quick search of the web revealed that this is a common problem caused by a burnt out control unit. There was even a recall notice, but my model was outside the range of manufacturing dates for the recall. Apparently, the issue has not been corrected! I called Bosch and, as with others, their response is it's out of warranty and you'll need to get a service technician out to your home. The customer service individual said I couldn't talk to Bosch tech support because I don't have some sort of authorization number as an authorized repair individual.

I too have been very unhappy with my front loading Bosch washer, there is mildew build up and now the housing has cracked around the front screws. Also, no matter how little detergent you use it takes two cycles to get a clear rinse, where's the water saving when you have to wash everything twice? My machine is now 15 months old and I feel I threw away $1000 and upon the recommendation of the Lowe's salesman. This is the last time I buy a Bosch product or an appliance from Lowe's. I should have gone back to the Maytag dealer.

We bought a washer dryer from Lowe's. They installed them backwards so that the the doors touch when open. The washer doesn't clean the clothes. There is frequently a mildewy smell to everything. For a high-end washer, it's terrible.

Bought a Bosch dishwasher a little over 5 years ago. While we purchased it on sale, it retailed for $1,200 +. We figured it was worth the extra money for a dishwasher that would last. About 4 months ago, the dishwasher stopped working. The wash motor needed to be replaced. Part runs between $150-$200; labor is $100 to show up; then an enormous charge for every 10 minutes the service tech is there. Called Bosch customer service. They were extremely unhelpful/couldn't care less. Just kept repeating that "it wasn't under warranty anymore". Didn't care that a 5 year old dishwasher died. Then, about a month ago, buttons on the control panel died; not sure if they're affecting the functioning of the dishwasher or not. Now, last week, the pump went, and the dishwasher just fills with water. What a piece of garbage. I will NEVER buy a Bosch product again.

We purchased a Bosch front load washer and dryer almost three years ago ($2500). It was installed incorrectly and I had to argue several times with Lowe's and Bosch before it was corrected. A year later the gasket on the front of the washing machine tore and once again I met with resistance from both companies. After filing complaints with two agencies, Bosch repaired it. Everyone from Bosch was insulting, with one man yelling at me over the phone! Next we have had cracking over the screw covers and frames on both appliances, the washer door will not lock unless it is held shut, and now we have major leaking and gravel breaking from the washing machine. I would never buy or recommend a Bosch product.

With no exaggeration, everyone I know has an issue and even the sale people acknowledge there are major issues. I am stuck with a $1,000 piece and paying another $ today for another seal.

I bought a new Bosch dishwasher on 8/15/09. Delivery and installation (just a mere $199 extra!) were set up for today (8/26/09). I was told the installer would call me yesterday (8/25) between 6-9 p.m.to set up an installation time. I got no call from the installer last night. I took the day off today to wait for the installation. It is now 5:02 p.m. and NO ONE has shown up. I've been waiting since 7 a.m.

I called "800" number and was promised a call back within an hour. THAT NEVER HAPPENED! I NEVER GOT A CALL BACK. I call my local store where I purchased the applicance and talked with "Rick". He promised to check into things even though "appliances" isn't his area. He did look into things and he got back to me! Please reward Rick...he's a very good employee!

Bottom line...no one is coming to install my new dishwasher today. Now I have to find another free day and wait again! I'm very angry. I just paid nearly $700 for a dishwasher and installation and thus far I've been stiffed. If I don't hear from the installer tomorrow I'm reporting [this] to the Better Business Bureau because [they] ripped me off on the huge installation charge ($199). And...if no dishwasher is forthcoming I WANT MY MONEY BACK!

My Bosch dishwasher SHU43C with serial no compliant with the recall list burned out the circuit board just like the recall incidents. Their online form said my dishwasher was covered, but they told me on the phone it was not. Still under warranty, I requested repair. The guy they referred me to stood around for an hour and played with the dishwasher, then said it was a circuit board problem, as we told him Bosch said to us before he came. Now he is charging us 25 dollars an hour to fix it.

This thing is under warranty, only 3 years old, and was supposed to be Consumer Digest's best pick. It was expensive. Bosch told me, "WE aren't going to pay for YOU to fix YOUR dishwasher." They were so horribly rude, yet were eager to refer us to Capital Appliance Repair in Boise as being "So wonderful and nice." Sure, if you call charging 25 dollars every 15 minutes "Nice." Average wage in Boise, by the way, is 8 dollars an HOUR. I have never even had a dishwasher break down in all my life, and I am 53 years old.

What a piece of JUNK and what RUDE CUSTOMER SERVICE. I despise them now. Additionally, except for the slash/22 at the end of our model no our dishwasher was to be included in the recall for the very same problem. They told us that ours was made after they stopped producing machines with this flaw. Right. That's why we have the same flaw?

Purchased entire new set of Bosch appliances plus washer and dryer.

Santization Cycle doesn't work. Motherboard is dead. Service Tech can't fix it and they want to send a second person to see the exact same thing.

These are all Stainless steel appliances top of the line with full 5 year warranties. I get the run around from their Customer Service Group with multliple people who have to see issues before "management" decides what to do.

If you buy Bosch, stick with Sears if you do. If you can avoid them, think about it. I would not buy the Dishwasher for sure ever again. I even offered more money to get a unit that drys dishes.

Given the water that fell out, i had to pay my new home builder to fix three damaged tiles.

purchased Bosch nexxt washer/dryer. the dryer motor went in about two years. no warranty, cheaper to buy new.. stay away from Bosch

We purchased Bosch frontloading oversized washer and dryer 3 years ago and within 6 months, the units both started cracking around the screws. Now a corner piece of the dryer door chipped off where it had cracked. When I contacted customer service, they asked that I send pictures and we were told that it was not the result of a product defect but due to "blunt force trauma". It is outrageous to define closing the doors as "blunt force trauma".

Bosch does not care about customer service. I wrote them twice regarding my problem and was told too bad. Dont buy Bosch, the expensive products break over and over and the customer service is the WORST.

In December 2005, my moved into our brand-new Shea house and upgraded all our kitchen appliances to include a stainless BOSCH Microwave and BOSCH Dishwasher custom to the cabinets. Unexpectedly, we have had numerous problems with the Bosch products we purchased and of course all out of warranty.

March 18, 2008, $194.13 - MICROWAVE Bosch Model HMB405/01 Serial 502TA00281 - FOURTEEN (14) Days without a micro wave. Door closing mechanism broke.

January 15, 2008, $123.00 - DISHWASHER BoschSHX33A05UC/22, FD850901070 - TWELVE (12) Days without a dishwasher.

NOW July 6, 2009 minimum $99.00 visit + $120. labor per hour not including what parts need changing - same MICROWAVE Bosch Model HMB 405/01 Serial 502TA00281 - scheduled for July 21, 2009, FIFTEEN (15days)without a microwave. It stopped working all together.

My complaint is this; Prior to my top of the line Bosch stainless steel appliances, I owned the average Whirlpool white brands and NEVER have had a problem with my older homes microwave and dishwasher. The fact that I know Bosch's serial number and model numbers is surprising to me. I expect when I pay top dollar for top equipment it would work as the motto goes, invented for life

between Aug. 2007 & June 2009! One of the burners does not work properly (gas oven) & has to be turned off manually.

The Bosch dishwasher has also been a disappointment. Unless I clean dishes before putting them in the dishwasher, they do not clean well.

The model of dishwasher I bought was SHX68M09UC/46. After delivery I noticed that the toe plate and other parts to install it were missing, so going to their web site I bought the toe plate with shipping and tax it came to $79.70. Next I found out I also needed a door seal for another cost to me of $17.42 All this time asking Bosch, could you please send your service Tech to help me obtain the correct parts, and help me to have them installed correctly! The answer was NO Not covered on the warranty. Upon further inspection I found I also needed one more part which cost $62.30 but because Bosch was tired of me calling them sold me the part for $31.15 . Now after spending all this money $128.27 I found that with the machine I have there was no way to install the parts. There were screws sent but on the machine I have there were no nuts for the screws to go into. I figured out a way to attach the part thinking now I have a machine that is complete.

After the machine was installed I noticed that the screen in the front of the machine would not display the proper program sequence. The following symbols should be displayed A BRUSH showing that the dishes are being washed, a STAR showing rinse,and THREE SQUIGGLY lines showing drying. The rinse symbol never would show. Bosch sent the tech three times and he changed most parts but the rinse symbol never showed! I expect for the money I spent on this machine all parts should work. Bosch has a very poor attitude toward customer service . They agreed to buy back the machine and I submitted my invoice. I then went out and purchased another machine not Bosch. The next day I received a call from them they will replace the machine. Seems one hand does not know what the other is doing. They refuse to pay me for the sales Tax or what it cost to have it delivered. Talking to them, it is their policy to only pay for the machine.

After all this aggravation I never want to do business with them again. I thought as Marshall Field once said THE CUSTOMER IS ALWAYS RIGHT! I asked them to make me whole but you know company policy comes before customer satisfaction! So add this to the list of others who are not happy with BOSCH!

We purchased the bosch hot beverage system back on 12/20/08. We had issues, on occasion, with it blowing thru coffee discs. Eventually, near the end of March, the coffee maker blew thru it's last disc and just started spitting water. It didn't matter if there was a T-disc inserted or not and even when the water was gone, the machine still spit water. I contacted Target and we were 2 days past the date that was acceptable for a return or exchange. The woman at Target told me that they didn't even carry the machine anymore because they were, and I quote, a piece of [expletive].

I contacted Bosch, and after spending 45 minutes on the phone, repeating myself 4X's, my husband finally got them to send us a new machine. They said the maximum time that it would take would be 2-3 wks. We waited 6. Today, less than 2 months after we received and started to use the "new" machine (this one occasionly blew thru discs too...even though we were using bottled water like the woman told us we needed to)it blew thru it's last disc and started to do the exact same thing as the first one.

I called Bosch...happened to get the same EXACT woman who "helped" (I'm using that term loosely) us last time and told her to just read the history so I wouldn't have to repeat myself. But, I told her that I wanted a refund as I didn't want to have to deal with this anymore. She told me that they wouldn't process a refund because I purchased the machine thru Target on not online.

After talking with a supervisor, I got no where...other than she did tell me that Bosch will continue to replace this machine every time it breaks for the next 50 yrs or so...as long as we might need it. Bosch obviously does not stand behind their product. Do not waste your time...please. The coffee is good, but I have had better. We are out $100, which is the cost of the machine. I can still get a replacement, but I know that if 2 machines already had issues, that this will be a thorn in my side for the rest of my life...or as long as I care to deal with this stupid machine.

There is a line on the cap of the HE detergent cap and she told me to drop way below the line and you can hardly physically do that. However, I did try that and, although I never felt that it would even clean my clothes, it still did not work. Then she told me to only wash a couple of towels at the time, not what I bought a large capacity washer for, so they would spin out properly. That worked but not acceptable for me. However, it still takes over an hour to 1 1/2 to wash a load of clothes.

i purchased a bosch 2400e lp tankless hot water heater around 2 yrs ago. when i first bought the unit it was $1200 for the heater and $300-400 for the easy vent air intake and removal pipes, and $700 to install the water heater and a larger propane tank to operate the unit. the unit worked fine for the first 6 months and then it started to act up with all different types of errors, e3,ec,e4. one morning i went to get in the shower and the water was ice cold, due to this i went to see if the water heater had another error and needed to be reset.

when i got downstairs to the basement water was shooting out of the heater from all sides. i quickly shut the heater down and turned off all water valves and when i removed the cover to the heater there was a large crack in the heat exchanger on the left hand side of the heat exchanger. i then contacted the bosch tech support for imformation on the warranty. while talking to the tech they basically said that the warranty was void because the water heater supposedley froze and cracked the heat exchange pipe. i then asked the tech how could the water heater freeze if its in a house less than 4yrs old with a heated basement. he then said well im sorry but it froze and we cant cover the warranty on heat exchangers freezing. overall i got $2200 dollers invested in this unit and got less than a years worth of use out of it, i would highly recommend buying from another company other than bosch, because bosch doesnt stand by there products.

I purchased a Bosch dishwasher model SHE4AM1 from Lowes in September 2008. I did not buy the extended warranty from Lowes, because the sales person told me that Bosch was a high quality product and there were no complaints about the product. The dishwasher comes with a 1 year manufacturer warranty. The problem with the dishwasher is that the door pops open while the running, there is no manuel latch on this model, you just push shut and pull to open. This problem started a few months after the installation.

I contacted Lowes, who gave me a few names of Bosch authorized repair techs, when the repair tech came and check out the dishwasher, he phone the Bosch Tech hotline and discovered that there were similar problems reported about the door poping open while running. There was a repair/fix from Bosch that required the installation of a reinforcement strip to be added to the top of the dishwasher where the latch is located, the repair tech also replaced the latch. This did resolve the problem.

It worked fine for a couple of weeks, but now the same problem has returned. The door does not completely open, put it releases enough for the dishwasher to stop and I have to push the door shut in order for the cycle to complete. I contacted the repair tech again and he phoned the Bosch Tech hotline and they said that it was probably not installed correctly, that is bull, the dishwasher is perfectly aligned and level, as was confirmed by the repair tech.

This is truly a design flaw by Bosch and they do not want to admit that it is. I will never buy another Bosch appliance, and I will never buy appliances from Lowe's again. Do not buy any Bosch product they are not worth the expense.

I would not wish these pieces of garbage on my worst enemy. I bought them new from Lowes. It takes 2-3 hours or more to do a medium size load of towels and I am using very little soap and cold water. Compared to a quiet whirlpool these machines sound like a helicopter has landed in my kitchen, and they jump around even though they are level. I would like to stuff them down the throat of whomever designed them!

Bosch washer and dryer same complaints as all the others who purchased them. Washer causes the cloth to smell really bad. Dryer sensor defective unable to hook up to house vent, dryer will not operate alarms and shuts off. Really stinks afer spending $2000 for the products.

has the same burned circuit board relay problems as other similar models listed on the Bosch recall, but Bosch would not provide me with a new Control Module circuit board because my exact model number is not on their recall list. Bosch told me that my unit should be safe to use, but I have seen the burned and melted plastic with my own eyes.

My gas stove is just over three years old and I have already had to replace the "relay board", costing me just under $500 in parts and service. Attempts to remediate w/Bosch resulted in absolutely no satisfaction, since the warranty was up in one year. Would not recommend this applicance to my worst enemy.

LEMON-Bosh Nexxt Washer and Dryer Lowes Extended Warranty I purchased a Bosh Nexxt Premium Washer and Dryer Set in January of 2006 from Lowes. At the time of purchase, I also purchased the Lowes Extended Protection Plan. From the start I had problems with the Washer and Dryer. The washer would not extract all of the water, it smelled, my clothes smelled and it shook violently even though it was on a level solid ceramic tile floor. The dryer was noisy and made a scraping sound when the drum turned. Durring the first year, the Washer and dryer were covered under the Manufacturers Warranty. Although I complained about these issues. I was pretty much told that I would have to live with the Washer and Dryer and its defects.

When the Manufacturers warranty expired the Lowes Protection Plan went into effect. I went to Lowes and Complained, they told me to complain to the Lowes Extended Warranty group. The Washer and Dryer have both been serviced for numerous repairs;however Lowes is now telling me that I must have 4 consecutive Repairs requiring parts in the same calendar year in order for Lowes to replace the unit and previous repairs made under the Manufacturers warranty do not count. This was not made clear to me at the time of purchase and I did not receive documentation of the coverage from Lowes when I purchased the plan.

Currently the washer is completely in operable. It seems it ate an infant childs sock that went into the pump. The dryer works;however it make a loud scrapping noise and sometimes it stops before the load is complete. I have been waiting for parts for the dryer since January.It seems that sourcing parts from Bosh is an issue for the repair company as well.

When I remodeled my kitchen a couple of years ago, I replaced all the existing fixtures with all Bosch appliances. Those appliances included a new dishwasher, microwave, refrigerator, and oven. Since the passing of my wife (prior to the remodeling), I do not use the appliances very often and when I decided to have a party at my house for the holidays on December 20, 2008, it was probably the first time that the oven got any type of serious use. During the evening, it became apparent that the oven could not be shut off and actually the heat was getting worse, filling the kitchen with smoke, and creating somewhat of a panic of the approximately 50 people who attended. The knob of the oven actually melted and we were forced to pull the hot oven away from the wall and lower one of my guests down behind by holding his legs to pull the plug. What I was left with was an oven which was inoperable, a very stained top of the oven surface due to the spillage of food during the melee and, as my kitchen is not very large, as the smoke was bellowing outward panicking some of the attendees, I sustained a dent in the top of my refrigerator door (located near one of the doorways).

I contacted the store I purchased the item from the very next day and they did send out a service tech who informed me that the main problem was an apparent design flaw on the oven, wherein the controls were glued into the top of the unit. The heat from utilizing four burners (which I really didnt understand because I assumed that an oven was designed to allow for use of all burners at one time) melted the glue, the controls fell out of alignment, and hence the oven could not be shut off or controlled. He issued a report which promulgated the letter which I received on December 23rd from BSH Home Appliances requesting that I fill out an insurance claim. I am enclosing a copy of that correspondence, as well as all of the claim information which was submitted.

On January 27, 2009, after repeated phone calls from myself to the claims coordinator (who never, ever picked up the phone to speak to me) I received a call from Janelle giving my problem a claim #GLP14308 and, now that its March 4th (over two months since the actual event). I still have a non-operable oven. To put it mildly, I am extremely frustrated. My lawyer tells me I have a good class action suit against company due to a known design defect. Ive told him that I do not care (at least as of today) and that all I really want is a working stove and an undented refrigerator. I certainly do not believe that I am asking very much and I think I have been extremely reasonable and certainly very patient concerning this matter. The customer service representatives who have been involved in this project, as well as the insurance companies have been non-responsive.

I have not had a functioning stove for over three months. I have not received a response from Bosch. I did receive forms (prior to sending the letter above) to complete from a Ms. V. Lira, Bosch Claims Coordinator, Huntington Beach, CA 92649. Forms and all documentation were completed, executed, and returned immediately but I think my claim was then put in the Forget about it and he'll go away file.

We bought our Bosch washer and dryer in Dec. of 2004. They worked well until the factory warranty expired. Since then we have experienced most of the same problems as the stories we've been reading. Smelly clothes, a washer that shakes violently even though it is sitting on a solid foundation,e-04 on the display stopping the wash partway through the cycle so yuo can start it again or take the drain door off the front only to catch a bunch of water out of the front or maybe very little water, the machine just decided to go e-04 for no reason. Moldy, stains,all the stuff it seems comes with Bosch ownership because it sounds like every year class from what I've been reading. Not to forget the $250 motor for the dryer last Dec.2008.The dry sensor on these dryers are a joke. Bosch must consider your hand in a bucket of water as damp.

So now we're stuck with stinky towels and clothes,some that have been replaced because you can't bleach the stink out, and wanting new equipment after spending nearly $2000 on the set. And you can't sell or give them away because we have a duty to our fellow man not to do to them what Bosch has done to us. DON'T BUY BOSCH!!

I, too, purchased a Bosch 500 series washer and dryer. I have had nothing but problems. When it was 3 months old, it ATE a small rag rug to the point where the rug totally disappeared and the washer would not work. Bosch's customer service gave me over 25 names of repair people to call myself, because I lived in the country and nobody would come out this far.

Finally they said they were going to give me my money back and take the machine, but refused to do anything with this brand new matching dryer with a silver stripe down the front. My first EVER matching washer and dryer and I was going to lose the washer!

Finally I begged a repairman to come out and Bosch agreed to pay him extra. He took over 4 hours to extricate bits of the rug out (and this is after my husband and I spent hours doing this ourselves over the 3 weeks I was without a washer) and finally it worked. Still, I have loads of problems - smelly clothes and towels, every 3rd wash doesn't drain despite that I am following the manufacturers suggestions on exactly what to put in it (it says to add both big and small items together) and I am at my wits end. As these were an expensive pair, I can't just give them up, but boy, I don't recommend them to ANYBODY!

After about a year, the clothes smelled bad. We tried reducing and changing the detergent. No luck. We were about ready to throw them away and then I opened the round service door on the front of the washer, found the screw cap of the lent filter, opened it and out came water and the smell. Cut myself pretty good on the sharp edges of the service door. Purchased a 5 inch sewer pipe connector at local hardware store and I put my hand in that first, then insert it over the screw cap of the washer. This allows me to unscrew that cap without cutting my hand on the sharp edges.

We do this now when we finish the wash until the next week. We also ran a couple of no-loads with bleach and vinegar and now the smell is completely gone.

It's a ***** to have to unscrew that cap and catch the water but until someone redesigns the front load HE washers then we will do this. Seems all front loaders have this design flaw. I say flaw because it has spawned a new industry of special and expensive disinfectants and emolients to get rid of the problem without having to unscrew the cap.

Bad smelling clothes and it gets on your skin.

I purchased a Bosch Electro Plus Duo Vacuum a few months ago. The plastic on the telescopic wand cracked which made it impossible for attachments to stay on. I used duct tape for a quick fix and thought this is rediculous for $500 Bosch vacuum. I called Customer Support and things were going well. They were going to just send out a new wand until they found out I purchased it from Linens and Things. He said that because I purchased it from there the warranty was void. What!?! I explained to him that it should not matter what store I purchased it from. It was brand new...in a box...and there was no reason that a consumer should have their warranty voided. What if I bought it before they went out of business? He surrendered and my vacuum part should be here in a few weeks. I can't believe a company can pull this crap! Maybe it is just an effect of these economic times we are in.

We bought a new bosch washer and dryer nexxt 500 plus washer It is the most disapointed thing I have ever bought, washer shakes so bad it knocks things off the shelves,pictures off wall and would walk across the floor if we didn't spend extra money on their floor brackets,

so far we have called sears 2 times to fix it, they just took parts off new washers on their show floor because after 4 weeks they couldn't get the right parts from bosch, we have the extended warranty and want to get ride of this terriable washer, they dont want to. dont ever buy a bosch.

when spins knocks things off shelves, pictures off walls.

I have a BOSCH Next 500 series 500 front loading washing machine. I have awful smelling clothes and towels along with mildew stains on the rubber seal around the door. I have always followed their recommendation and used bleach at least once a month. My towels stink!!! I am so tired of the mildew smell. I hate this washer and hope that nobody buys one.

I have been told by the store that I should leave the door open How do you do that with children and pets???? Maytag had this problem and the govt. made them fix it. What about the BOSCH washers?? Where are the govt. police on this company? Don't buy one!

I bought a Bosch dishwasher 15 years ago. I have had many of the same problems already stated here - won't drain, leaks, bad timer, broken soap dispenser, etc. Now it can't be fixed because Bosch no longer makes the parts for it. How can Bosch still be having the same problems after 15 years? Never buy a Bosch.

We have a Bosh dishwasher which was in our home when we bought the house in 2005. It takes forever to complete a cycle,but more importantly it stinks. There is standing water in the bottom of the dishwasher ans slime covers all the parts of the dishwasher i.e. trays,door gasket. I basically disassemble the dishwasher once a week to clean it. This is extremely unsanitary.I've had the repair man out a few times and he has done nothing to correct the problem,only showed me how to clean the dishwasher and suggested I use Clorox. Our plumber seems to think it's a problem with the pump. I'm frustrated and at this point, I would never buy another Bosch appliance.

We bought a double convection Bosch electric wall oven. The temperature control has never worked properly neither did the temperature probe and the repairman who visited was incompetent. Yesterday while baking the convection fan in the upper oven exploded, elctrical arcing and a fire. Fortunately I had a fire extinguisher handy. I have read other cases of this happening and it constitutes a serious safety flaw.

I purchased to Bosch HGS7282UC/03 stove April 2008 from Factory Builders in San Antonio, TX. I have had repair guys from CalTEXout 6 times. The knobs on the front of my stove melts. They have replaced the knobs 3 times. The stove seal has been replaced. In addition, the hinges on the door were replaced January 2009.

As a result, and most recently, I actually burned my hand, because the knob was so hot.

I purchased to Bosch HGS7282UC/03 stove April 2008 from Factory Builders in San Antonio, TX. I have had repairs guys out 6 times. The knobs on the front of my stove melts. They have replaced the knobs 3 times. The stove seal has been replaced. In addition, the hinges on the door has been replaced.

As a result, and most recently, I actually burned my hand, because the knob was so hot.

Within 6 months the oven door did not close properly. It was still under warranty. Service technician fixed it with new hinges. About 6 months later the hinges went south again. Door has about a half inch gap, loses heat ruins the effect of convection which is why I bought stove. now warranty expired.

Just takes the joy out of my cooking experience. Have been using a chair to keep the door closed. Doesn't work very well.

Terrible smell with towels, etc, I have had my gasket replaced and still the awful smell. I have called the company, They now said bleach and vinegar on a regular basis. Obviously they know there is a problem. I wish I could trade it in. So much for buying what is perceived as the best washer. Stay away. Yucky smell all the time. I have had to replace so many towels! UGH!

I have had to replaced all my bath towels and all my kitchen towels., Bosch said to use bleach once a month and then use vinegar...all of which I have used and do not work. What happened to good old fashioned washers. Too much money spent on an inferior product

Just want to know if anyone else is experiencing a putrid garbage smell in their dishwasher. We have called several times over the 4 years we have had this dishwasher and have had two different reps from Bosch look at it. Their answer is to clean it with clorox. The plumber (who is my husband) claims it is hooked up correctly and has nothing to do with the plumbing. Sometimes it is so bad it makes you gag.

I have just been living with it but what prompts me to write you now is that we were told by someone that a class action suit is being brought against Bosch for this problem. I have been unable to find out anything about it on the internet.

My Supposedly good Bosch(from Lowes) dishwasher contuely has the tines break in the lower rack. Also the whole clip for adding rinse aide never worked-and it lies open. Someone asked me the other day as she was considering Bosch -and I told her these things stunk in it. This should not happen.

I cannot use the rinse aid-and there is only ONE rack of tines working in my lower rack compartment-bad Company to allow poor queality and they would have to know this is substandard.

I brought a Bosch washer, dryer and a whole kitchen of appliances from Zeter's about 3 years ago. I have had problems with the Bosch washer & dryer from the start! They had to service it on the regular warranty and I can't count the times on the exteneted warranty! My washer tore up back in Aug.-Sept. and in Oct. Batten repair out of St. Marys, Georgia came out to repair it and has had to keep ordering parts that they never get! I have been without my washer all this time! For something that cost so much and is suppose to be so good why can we not get parts for it?

What I have spend going out to do lanudry I could of already brought another washer. My husband is disable and may need a heart transplant. This makes it very hard on me to have to go out for someone has to watch him. That costs me even more money! Can you please help us in any way? We buy this products trusting the company to be a good one and that we will have no problems, but in this case in continues to be one great big problem! I call everyday to Denny at Batten and I als call Teresa off and on about the problem. She has been so nice to try to get help but there again nothing comes though! My washer is still broke!

This has costs me $30-50 a week that I do not have to go out and do the wash. The stress of worrying about it and having to care for my husband. The calls I can't even begin to count. I am to my end! We live off my husbands social security and I have to rotate something in order to go out and do the wash and pay for someone to watch him. This is money we would have to eat or pay our bills with.

I had an Aqua Star Model 125X hot water heater installed in my new home in 2001. It worked fine until recently at which time I emailed Bosch for assistance. The automated return email stated that I would receive a reply within 24 hours. Two days later I had not gotten an email from them so I called the Customer Service line. After holding for 3 HOURS I was asked to leave a message and was assured that I would not lose my place in line and I would receive a call back from a technician. The next day I received an email and it suggested I try something and if it didn't work I should call from the water heater, which I did. After about an hour I was picked up and told he would not help me because I was not a technician and told me to call back when there was a technician at my house. He checked and found that the closest tech was two hours away.

Several days later I arranged to have a technician at my house at 8:00 in the morning so we would be the first in line for the Customer Service department. I PAID A REPAIRMAN FOR A 4 HOUR ROUND TRIP PLUS THE TWO HOURS WE WERE ON HOLD AND WAS NEVER PICKED UP BY A CUSTOMER SERVICE REP!!! The repairman felt sorry for me and made a couple of suggestions as to what I should replace. I ordered the parts (paid extra for 2 day shipping) and installed them myself BUT it didn't fix the problem. Being an old telephone man I messed around until I finally found what appears to be the problem and I have ordered two new parts. I called Customer Service again four days ago and after I held for 1 hour I left my name and number again.

I STILL HAVEN'T GOTTEN A RETURN CALL FROM THE TIME I LEFT MY NAME AND NUMBER TWO WEEKS AGO AND I DOUBT I WILL EVER HEAR FROM THEM. I hope the new parts fix what's wrong, if not I will rip the thing off the wall and find a new hot water heater made by a reputable company. QUESTION: Does the management care that they have NO Customer Service and does anyone have a phone number for someone in corporate who will take a call? I'd love to let them know how I feel.

2/13 Update - I found that one of the two parts I received is defective and when I called HouseNeeds about returning the parts GUESS WHO THEY TOLD ME TO CALL? BOSCH! I was on hold for 2 hours today, hung up and called HouseNeeds back. A supervisor called Bosch and said that they told her that they were not busy and I should call back. I called Bosch and after 45 minutes on hold I hung up. I ordered another part and I emailed HouseNeeds and ask for instructions on how to return the defective part. We still have no hot water 2/14 Update - HouseNeeds emailed us to say the part is out of stock and no ETA when they will get more. They told us to oder one from Bosch!

No hot water for 6 weeks.

I had an On-Demand hot water heater (propane) installed by a licensed plumber, unit had various issues from the first few months of use i.e. faulty sensors which lead to bursts of hot and cold through the lines. Next was the freezing of the unit, there is a fresh air intake installed from the outside air, as directed by the install manual which allows ice cold outside air in which in turn freezes the unit. Ive called Bosch several times and was told this was an ongoing problem and the only answer they had was to shut off the unit and drain it If I wasnt going to use it for a few hours.

Ive tried to contact them through better business bureau, with no luck., as well as numerous phone calls. I have had 3 different plumbers come who said the unit was properly installed, they repaired it and it froze again and again, the unit which was supposed to save me money and the environment has been costing me hundreds of dollars, and I still dont have hot water. I plan on getting a traditional unit from a more reputable company.

I have spent approx $800.00 in repair costs, and aggravation of having no hot water with which to bathe. As of today, it has been 2 months without hot water.

This is a follow up to my complaint on Jan 8, 2009. AS predicted my credit card was immediaetly charged for 56.50 for the defective Bosch parts. I was told that I would receive a check. The next day I did receive a call from a local appliance company stating they would be installing the parts once received without charge based on Bosch's instruction. The parts arrived a week later. Today I received a check for the reimbursement of my credit card, $56.50.

The parts have yet to be installed as we are awaiting the appointment. It seems that this could have been settled quickly and painlessly had our first, and second and third contact with customer service, been more CUSTOMER focused. In the end we have our machine repaired, which was all we wanted from the start, but what we received was a hassle to get there and a distaste for buying any of more of their products.

Distaste for dealing with this company.

The salesman, Kevin, at Airport Furniture where we purchased 3 Bosch appliances convinced us that this was a good brand. We bought a white stove which discolored within the first year. The door does not close properly and as a result the heat burned into the top edge of the stove door and stained it. The dishwasher ran quiet for the first couple of months until it became louder over time. These appliances were purchased on 6/14/2005. I have written to Bosch several times and have not received an answer regarding the problem. I am terribly disappointed in the product and paid a lot of money believing this was a good brand.

We paid $3,000 for the three products described above including an over the stove microwave from Bosch. Despite rinsing dishes before filling the dishwasher it still becomes sluggish and does not clean properly. We were instructed to remove the washer wand and rinse it of any debris but this does not make the machine run quieter or clean better. The stove door especially on a white appliance makes it look much older than it actually is. Plus it looks dirty all the time. Not to mention the amount of heat escaping the door.

The salesman, Kevin, at Airport Furniture where we purchased 3 Bosch appliances convinced us that this was a good brand. We bough a white stove which discolored within the first year. The door does not close properly and as a result the heat burned into the top edge of the stove door and stained it. The dishwasher ran quiet for the first couple of months until it became louder over time. These appliances were purchased on 6/14/2005. I have written to Bosch several times and have not received an answer regarding the problem. I am terribly disappointed in the product and paid a lot of money believing this was a good brand.

We paid $3,000 for the two products described above including an over the stove microwave from Bosch. Despite rinsing dishes before filling the dishwasher it still becomes sluggish and does not clean properly. We were instructed to remove the washer wand and rinse it of any debris but this does not make the machine run quieter or clean better. The stove door especially on a white appliance makes it look much older than it actually is. Plus it looks dirty all the time. Not to mention the amount of heat escaping the door.

After 6 years our Bosch washing machine stopped working, It stopped everything except it would still fill & empty water. I called Sears service and learned the computer board in machine had packed in and possibly a water pump problem, which would have meant a minimum $850 plus repair cost. We bought a new Frigidaire washer for about half the cost of a Bosch. Within two days I used the self clean for the first time on one of my Bosh double ovens, only to have this 7 year old oven lock. Oven cleaned and then lock would not release.

I'm putting off the service call. And I am disgusted with Bosch and all their products. Even our Bosh stove top's outer electric rim does not work on one burner. As it is a glass top, we can't even get to it. Thus needing a service call which we may not bother with. Luckily our dishwasher was an Asko with no problems and still works like a charm.

*On 8-3-08, I bought a bosch dishwasher from Lowe's because it came with a $127 install rebate. I filled out the necessary forms and sent it via certified mail to the above mentioned address. The rebate contract states: Please allow 6 to 8 weeks to process. If you do not receive your rebate after 8 weeks please call us.

*On 1-26-09, I called because my rebate never came. The rep. that answered the phone wouldn't give his name and said they never got it. I told him I have a certified receipt that proves they received it on 8-25-08. He told me that because it's been more than 8 weeks, that the certificate is no longer in there system and there's nothing he can do. He said The contract says I have to call them before the 8 weeks is up if I didn't get my rebate.

After 8 weeks, we close everything out. I corrected him and told him the contract says to call AFTER 8 weeks and it's AFTER 8 weeks now. It says nothing about a closeout time frame. Also, don't you have to keep records of this for tax purposes? The phone went silent and again he said there's nothing he can do. I asked to speak to a supervisor and he hung up on me. I called again and another rep. answered. I immediately asked for a supervisor and she hung up on me. I called for a 3rd time and a rep. answered and gave his name as Jeff, but refused to give his last name. I told him what happened and he said I have to go to the Lowe's store and take it up with them.

In addition to not getting my rebate, the time and additional stress I underwent dealing with this problem. I have a anxiety disorder and this experience is making my condition worse.

Purchased our Bosch dishwasher in June 2002. No problems until now (Jan. 2009), no warranty in effect. No power coming to the control panel. Complete controller failure.

Appliance Repairman says $141.46 for the controller and $109.00 for his labor + tax for a total of $272.50. For the premium price I paid I still expect not to have to deal with this...and I know people have had worse problems in a much shorter period of time with worse outcomes but I still expect premium products to work exceedingly well for a long time. That's why I paid a premium price. Bosch is off my list when it comes time to replace my dishwasher.

On 8-3-08, I bought a bosch dishwasher from Lowe's because it came with a $127 install rebate. I filled out the necessary forms and sent it via certified mail to the above mentioned address. The rebate contract states: Please allow 6 to 8 weeks to process. If you do not receive your rebate after 8 weeks please call us. *On 1-26-09, I called because my rebate never came. The rep. that answered the phone wouldn't give his name and said they never got it. I told him I have a certified receipt that proves they received it on 8-25-08. He told me that because it's been more than 8 weeks, that the certificate is no longer in there system and there's nothing he can do. He said The contract says I have to call them before the 8 weeks is up if I didn't get my rebate.

After 8 weeks, we close everything out. I corrected him and told him the contract says to call AFTER 8 weeks and it's AFTER 8 weeks now. It says nothing about a closeout time frame. Also, don't you have to keep records of this for tax purposes? The phone went silent and again he said there's nothing he can do. I asked to speak to a supervisor and he hung up on me. I called again and another rep. answered. I immediately asked for a supervisor and she hung up on me. I called for a 3rd time and a rep. answered and gave his name as Jeff, but refused to give his last name. I told him what happened and he said I have to go to the Lowe's store and take it up with them.

The economic damage is in addition to not getting my rebate, which is the whole reason I bought a more expensive dishwasher at this store, I've had to spend time and suffer aggravation. I viewed a web site that said I could sue for up to 10k for consumer fraud, so aparently it happens a lot. I just don't know how to go about it.

BOSCH DISHWASHER SHE5 - dissapointed in their rack system. The tines are not made to hold most dishes unless you have Corelle (thin with no ridges on the bottom). We have three different set of dishes and none fit easily into the racks. If you thinking of buying a Bosch bring a dish to see if it fits properly.

Purchased a Bosch washing machine in January of 2008. Periodically the machine would not extract all the water. I contacted the authorized repair service who informed me (after consulting with Bosch's Technical Service via telephone) I was using too much detergent--I should be using 2 tablespoons of detergent for a washload. I used 2 tablespoons of detergent and two weeks later I had the same problem of failure to extract the water. I wrote to Bosch's President explalining the problem. The response was that I was using too much detergent, overloading the machine, etc. No claim of responsibility from the company.

FYI, if a problem is not fixed while the machine is under warranty, even after the date of the warranty expires, by law, the warranty is in effect until that problem that occurred while appliance was under warranty is fixed. Also, under the Magnusum-Moss Warranty Law, a company must fix the problem. Don't let them push you around. Quote the law and begin complaining to the FTC, the corporate headquarters of the store you purchased the appliance from, your State Attorney General and your local consumer affairs dept.

Lost time from work waiting for repair man who cannot idenity problem.

I bought a dishwasher SHE58C last Dec.6,2007.after 4 months it broke..The drain is not working.bosch sent repair man.replaced and not working another parts order still not working. they call another company to repair for second opinion.order same parts as what the other company install still not working. in short the 2 company could not repair the problem...both company order same parts guessing for the problems and solutions but still not working and i have to fight for the replacement for since its under warranty..with all the hassle,no diswasher and all the fighting in the telephone of all the receptionist in Bosch finally the replacement product arrived after 5 months..emagine without dishwasher for 5 months.

The replacement Installed September 23,2008. Now its Jan 19,2008.after 3 months AGAIN I'm calling Bosch the diswasher having the same problem with my other one it would not DRAIN.Bosch is selling a lemon. they need to stop selling this model and the consumer should not base them as the best.the lifespan of the model SHE58C is only 3 to 4 months. the consumersguide should report this to the consumers or to the media so everybody knows and warn them not to buy this product so they would not have a problem like mine. Just be aware not to buy the SHE58C (2 diswasher the same problems)is scrap.

Purchased Bosch Nexxt 500 plus series from Sears late December of 08. Machines are such a disappointment! Biggest problem is washer not extracting water from some loads and a frequent problem with door locking. Called Sears and they immediately replaced the original set with new ones delivered last week. Guess what? Same problem. The washer vibrates violently, often does not extract water from clothes, and door lock mechanism malfunctions. A load of sheets in the dryer frequently ends up in a compressed ball.

In less than a month we have had two sets of Bosch machines with the same problems. Sears to date has been cooperative - we have an extended warranty. We have reported this to American Express and have disputed the charge. As I write this my lanai has wet clothes hanging out in an attempt to get rid of some of the water the washing machine did not extract. Wow! What a price we paid and continue to pay for sub standard appliances.

I am off to Sears again today to comlain. Not only does the Bosch washer and dryer cost far too much money relative to their performance, they drain one of all energy trying to cope with the problems and the indifference of the manufacturer.

Within 6 months the labeling on the on /off button, the cycle buttons and the Bosch insignia above the door handle all began to wear off. All on a $1000 dishwasher!! Its now less than a year and the labels are all gone, except the buttons I do not use. When I emailed Bosch to ask them what they could do about it because the dishwasher is within its two years from defects warranty , I was told to contact the store where I purchased the dishwasher.

I immediately called Loews appliance department and the manager there said they did not handle any Bosch repairs unless you had purchased an extended warranty and had no idea why Bosch wasn't handling this themselves.So I called customer support back at Bosch 18009442904, this time speaking to Kathy. KAthy read off a policy stating that this was a cosmetic issue and no they would not could not and refused to cover any part of the repair.

She tried to blame me saying I cleaned it with the wrong fluids etc, but that doesn't make sense because the buttons I don't push are still visible.So I reminded them of the premium that I paid for style in my kitchen and this was interfering with the style and also that there were many other companies vying for my business and they decided to charge me 50% of the cost of repairs. At this point I was so flabbergasted I agreed to the $56.50 for the part, until she said they would not cover the labor.

Then I Combed my house for the original receipt which I found, and I was within the

covered warranty so I called back. This time getting Robin.Robin, said oh no they shouldn't be charging you for anything. But who is cleaning the appliance and do you know what they are using? Again the vague questioning, trying to put the blame of the faulty manufacturing on the consumer. But then she couldn't figure out how to credit my credit card and we got disconnected while I waited for her to receive my fax of my original receipt. Apparently a check will (hopefully) show up. Somehow I expect my card to be charged and parts to show up. So I called back again, and after much waiting got Ann who gave told me Robin would get back to me sometime and let me know if I was covered under the warranty. For a company which bases their product all on style, my expensive dishwasher looks cheap with rubbed off lettering. The manual states non abrasive cleaner, preferably a liquid spray and no harsh chemicals/paper towels. Ok but we used a sponge and diluted dish soap( no bleach) does that constitute harsh? Our Zero and Viking get the equally harsh treatment and are shiny and wearing beautifully. Never another Bosch.

My kitchen looks cheap, haven't heard from Bosch yet. We'll see when I go to sell, probably have to buy another dishwasher. So far 56.50 plus whatever the appliance repair dealer will be charging to put the part in.

Purchased bosch NEXXT washer and dryer for my new home from Lowes Feb 2005. We have been nothing but disappointed in the product and hoping to make others aware that this product is unreliable and defective. Washer had a mold problem that has seemed to be fixed by replacing the entire control panel, rubber gasket seal in the door, door replaced. Machine still vibrates badly and does not wring out the water in the clothes properly. Also the machine takes over an hour to wash one load of laundry.

The dryer is being serviced and has not worked properly since July 2008. It is not drying the clothes properly and the sensor that is built in machine to trigger when the machine is overheating keeps going off and therefore the machine is not drying the clothes. Bosch claims that it is the dryer vent that the builder of the home built is not working properly. I find it hard to believe that after 2 years all of a sudden it is my dryer vent. Bosch also claims that because I have used dryer sheets in the past, the sensors and lent trap have been damaged. We are in the process of working with Bosch to get another replacement dryer.

At this point I feel that after paying $1,800 and the product does not work after 3 years, Bosch owes me a new product or a refund. I also feel that even if we went out to buy a new washer and dryer, what would I do with this one. $1,800 wasted!! I would never sell or give away this headache to anyone.

We purchased the bosch washer and dryer as a set in 2006. Just over two years later the washer just stopped spinning out. Shortly after we got the washer I started to notice a moldy smell. I would leave the door open to let it dry out,but it never seem to go away. My towels and heavier clothing always smelt alittle stinky. The dryer still sort of works, If you want to call it that. VERY DRY to me means just that, Very dry, to bosch it means damp and waded up in a ball.

We have 3 small children under the age of 6. We have alot of laundry to do and not alot of time to do it in. Going to the laundry mat is not an option for us for we live 20 min. from the nearest one. We purchased these machines just over 2 years ago , giving away our 10 year old machine to save on energy cost. We can't aford another major appliance purchase right now.

I purchased state of the art,or I thought I did, washer and dryer from Lowe's that were Bosch. In less than a year the washer blew out the holding tub and Bosch techician talked with someone and they determined to give us a replacement machine. The new machine was not the same as the Ist washer, it was a different model, color and didn't the same features.

Last month less than 2 years of ownership the Bosch dryer has a problem with the tub as it is coming apart. I still have 3 monthes left on the 2 year warranty; at this time I must pay for the labor; parts are still covered until 2-9-09.

These two problems alone give a scary feeling as I go out of warranty in Feb i am stuck with 2 machines that will require many service calls to keep operational. I purchased them because I felt they were durable and would last more than a year or two.

On June 26,2006, we purchased a BOSCH dishwasher (Model SHU43C02UC/22) at Lowe's. In the spring of 2008 we noticed an fish-like odor every time the dishwasher run. On December 20, 2008, while the machine was running we noticed an especially strong fish-like odor. The machine stopped before finishing the cycle.

We called the local service agent located through the BOSCH on-line. They indicated they will no longer service BOSCH appliances because they cannot get reimbursed from BOSCH in a timely manner for expenses BOSCH is suppose to cover. Also, since it is most likely a circuit board that needs to be repalced, they said that they often must also replace the cover on the door. It often cracks during repair of the circuit board. While the board itself is suppose to be under a 5 year warranty, that does not include labor or any other parts that must be replaced.

After reading about the poor performance of other BOSCH appliances, we have decided not to send good money after bad. We will replace the dishwasher with another brand. No more BOSCH.

We have no dishwasher for the Christmas season. Will we survive? Yes. Are we happy about paying top dollar for what is suppose to be a top-of-the-line product? No! We certainly expected to get more than 2.5 years from this supposedly energy efficient/water efficient product. If the product dies in 2 years, that is NOT a good GREEN product.

Shopped a long time for a new range. Looking for style, efficiency. Our budget was $1000 which for us was a stretch. Bosch HG Gas Range seem to fit the bill. Winner of Appliance Show 2005. Alas, this stove is a piece of junk. Takes forever to boil water, completely inefficient energy wise. Stove top rusted was replaced within warranty, but we had to pay the labor. Replacement stove top (2007) rusting also. Continous grates have paint chipping off and rusting too.

When stove top replaced, cleaning function no longer worked. Was told to reset by plugging, unplugging, did not solve problem. Cannot clean oven. Oven smells so bad when lit, simply cannot use. Now the holidays,Christmas 2008, cannot have family over. No way to cook. Very sad. Entertaining family and friends is very important part of life, especially in these harsh times. BOSCH has taken all this away from our family. Very, very sad.

We stretched our budget to buy this BOSCH stove. To not be able to use it to cook has a very serious consequence for our family. My brothers, both military verterans, have looked forward to spending time with us at holidays. Now that is not possible. BOSCH management should be ashamed of themselves for putting such a low quality product on the market.

We have had the same experience as Karen with our gas stove/electric oven. When we purchased it the salesman at Bray and Scarff said he had never had a complaint about the Bosch model. We are now on the 3rd door replacement. The door stays shut for a couple weeks but then something loosens up and it will no longer stay shut. This results in wasted heat and uneven baking results. As far as preheating is concerned, when the door is working, it preheats quickly; when the door is loose, it takes a good while. The reports of the shattered glass and gas leaks worry me as well.

The time spent waiting for repair people as well as the reluctance to actually admit there is a systemic problem. Also, twice the repairmen have not brought everything needed to do or finish the repair. I've spent time, energy, and money to make items that have been ruined or less than successful.

Purchased best available models of Bosch brand for family of 6, based on representations of efficiency and garment care, while cleaning and drying laundry. Machines have not performed as presented, and do not properely clean or dry average laundry correctly or satisfactorly. Purchased in April 2007, and have had 13 service visits, the last 2 visits were to replace parts. The machines do not work as well as the old machines we gave away and replaced. Would like to get a full refund and purchase another brand. The original cost of the pair was $ 2,305.00. I fully expected a washer and dryer at that price to clean completely and dry efficiently, and they have not done either.

We have been forced to wash clothes multiple times, each using long cycle times, to produce a satisfactory cleanliness and the washer regularly does not spin dry the laundry because of tangling during the wash. The dryer cannot be used on the dryness sensor cycles, because they do not sense correctly. We are then forced to guess on timed cycles, which frequently results in over-use and extra energy consumption, which defeats the purpose and reason for our purchase of this brand, based on representations made before purchase. The washer has also released bleach on laundry tyhat was not intended to have bleach, resulting in spotting on colored clothing, which makes them unusable.

On 9/15/08 my husband a Bosch dishwasher. On 11/04 it was already broken, the door latch. We got a repair person in and it was fixed. However, now on Thanksgiving day it broke again. I am not impressed with this purchase for sure. I now have another call in for this repair. What recourse do I have now?

On Nov 14 2008 our washing machine failed to spin and rinse. 10 days out of warranty! My wife called Bosch and all they could do is recommend a service provider that was about 100 miles away.

We did manage to find local service and the outcome is that the pump had failed. A $356 repair on a $798 washing machine that was only just over 2 years old. I have never had to spend any money on repairing a washing machine and then to have to spend nearly half the original purchase price of the machine for a reapir 10 days after the warrenty has expired makes me absolutely furious. We are thru with Bosch

I purchased a Bosch Nexxt washer about 2 1/2 years ago. I have had one problem after another. And Bosch can never seem to find an appliance technician in my area. I have called several on my own and they won't service Bosch washers because they can get no help from Bosch. Now I have been without my washer for over 2 weeks and am really getting frustrated. I would advise everyone not to buy Bosch appliances.

No washer for over 2 weeks and now I am going to have to take it to a technician over 50 miles away with no guarantee that he can repair it.

I ordered a Bosch Es 2400ES $1039 Tankless water heater on 8.22.08. Instealled on 9/28/2008, and found out the tankless water heater didn't work. Called the Bosch tech support from Bosch Company. They told me this is refurish product. so I called the Global and the guy customer service still told me that is a brand one product. How can that be when I told him that I called the Bosch tech and gave them the serial numbers. It is reused. I asked them to give me a address to I can returned the tankless heater. I have not heard any think from them. I am being rip off as a consumer. Now I am stuck with the useless water heater in my basement. What should I can do as a consumer?

I spent $1039 for the reused product Tankless Water heater and didn't work. I paid $500 for the Plumber to help me installed working or not. I have to buy another $550 60 Gallon tank boiler for Home Depot, and another $300 for installation.

Bosch convection double wall oven took extremely long in reaching desired temperature. Once it did & I began baking, within a few minutes the inside of the oven was on fire & sparks were shooting out. When we were unsuccessful in putting out the fire via fire extinguisher; the fire department was called. They removed my ovens to check for further damage outside of the oven and determined there was none. They put the ovens outside in my driveway. These ovens were less than (1) year of installation & still under warranty;; they required servicing (1) month after installation - temperature & baking consistency.

I've had several conversations with company reps and they are having a hard time finding a service technician that will come to my location. This happened on the Friday before Thanksgiving and that same night was my daughters birthday slumber party which included (15) people in my home and me unable to bake her cake. I informed the company that I cannot afford for all (6) members of my family to eat out and I have company coming to my home for Thanksgiving. I am desperate to get an oven back in my kitchen.

WE purchased a Bosch dishwasher Jan. 2007. Soon after installation The fold down flip tines in the lower rack began coming detached and would not stay reattached. The lower rack is now just a basket that will not allow for the stacking of dishes , therefor not allowing the machine to properly clean. We are not happy with Bosch.

I will never buy another Bosch Dishwasher or any Bosch product. This is the reason. I have had numerous calls to get my dishwasher repaired and still have the same problem. My Bosch Dishwasher links and I have had three calls to fix the problem but it still leaks all over my kitchen floor. I have called on my maintenance agree lately two times that is just recently besides the other calls and the first time the repair people did not show up, someone said the service call was cancelled, I did not cancel who did? Now this last time I have been told the same thing. someone cancelled I did not cancel, who did They are trying to run my maintenance agreement out so they won't have to replace my dishwasher.

My floor is soaked from the dishwasher leaking.

My parents and I bought a gas stove/electric oven in Febrary 2008. The door of the oven has been defective ever since, never closing completely. We've now had the door replaced twice and the very day of the second door replacement, that evening, when I made dinner, the door became loose again. Bosch has finally agreed to replace the oven after 6 repair calls.

We bought the product based on Consumer Reports recommendations. Now I'm hoping Consumer Reports will rethink this. It was very dismaying to see other people's complaints about the product as well.

Although we've suffered no physical damage, we've had a great deal of emotional energy and time spent in dealing with the problem over and over again. Some of the Bosch reps weren't very nice or helpful, either. It has also been a bad experience in terms of the stove's use. I'm an avid cook and baker and you can imagine how the poor performance of the stove due to poor heating/cooking temps has been frustrating.

There is so much mold forming in the rubber in the washing machine, all my clothes smell mildewy. I contacted ABT for extended warranty.

They sent out a service man (they claimed was a Bosch service man, though he said he was not a Bosch service man)to replace rubber seal. I wiped out the seal everytime I did a load of laundry and left the washer door open to keep it dry. Purchased the tablets to keep it smelling clean and to prevent mold. I have done everything I can.

This machine is high maintenance and still is not good. Instead of my clothes smelling fresh and clean out of the dryer, they smell mildewy and stinky. This is ridiculous when you purchase a washer to clean your clothes. The mold is starting to build in the rubber seal AGAIN!!!

I don't know what to do. I want my complaint to go to Bosch and I want a new machine. I wish I could just go back to the old top loader and have fresh smelling clean clothes again.
I thought I was upgrading to this model and was proud of my purchase, not any more.
The machine is supposed to clean, I am not supposed to be continuously cleaning the machine!

HELP!!!!

Expensive machines, extended warranty.
Cannot afford to buy new machines, they should perform and last for years.

NEVER had a mold problem all these years, now I purchase a new modern machine and Mold and Mildew!!

I have been installing tankless water heaters for about 30 years and servicing Bosch for about 20. I find more often than not, they are improperly installed even with the best of intentions. I have found an extrortinary amount of failures with the 240 which is longer under any warranty and was a re-labled Tagaki. the 250 SX in my Ca coastal area is one failed gas valve after another resulting in an EA error code. Given the cost of repair and options, not a single one has been replaced with a Bosch and most are eager to replace them instead of repairing them.

Bosch created an Authorized service provider program where we went to service at least 6, 635 models in a new town home project in Palo Alto, CA. Most were out of adjustment for CO2 emmisions, a few were control boards and one was a newly failed gas valve. Many calls were to address noise when these first fired and while they were operating which was a factory CO2 adjustment and should have not existed but we charged Bosch customers all day long for having to correct what should have been done in the foactory in Portugal in the first place.

I'm sure Bosch recieved complaints about us because we would not service them but we begin to see not only illegal installations but dangerous ones too where we began to ask homeowners to have their plumbers come back and make corrections first. Up until 2 years ago Tankless were illegal in San Jose CA but there are 1000's installed with just as many problems Bosch not only failed to pay for services but had removed me from their service site. They really can't take criticism. I do not know of a single plumber that will install these and no wholesale house carries them in stock.

Call your local plumbers and ask how much experience do they have with tankless and ask the service providers what problems they see before buying any brand or model. We have about 30 tankless water heater service calls per week and install on the average 3 per week. If you want my opinion, Rinnai is the current best product on the market and has shown excellent after market support.

When the technician that was sent by our Home Warranty Company came to diagnose and fix the problem, the only thing he could recommend was to replace the control panel, which he did. The repairman worked for Sears and admitted that he didn't know anything about the machines and had no specs on how to fix it but was very kind and helpful. This seemed to help the problem for a few months but in the past few weeks we have once again noticed the machine would not complete a complete wash/rinse cycle. In the meantime, a load of clothes sits in the washer. Calls to the 1-800 Customer Support number are a waste of time. Today, I am going to try again to find a repairman who will work on this worthless washing machine. I will never buy another Bosch product.

We bought this machine in an effort to conserve water and energy but as a result of the malfunctions of the machine, we've had to run multiple cycles through the machine. Also, we've had to pay repair copays of $50 each at least two (possibly three) times.

In 2005 we bought a Bosch washer. In 2008 the whole motor was blown out and it was mildews and computer did not work. We junked it as it would have cost $800 to fix. We bought our dryer in March 2008 and it has been a total lemon. We had a problem in August with the heater/igniter. It is now Oct 7 2008 and we still have no dryer.

We have had several technicians come out to help us. When the last tech cam out three weeks ago. he tried to install the igniter but it broke. So I am still going to the laundry to dry my clothes. I am extrememly unhappy with the Bosch service. They have a customer service problem to the extreme. We are still waiting for our dryer to be fixed.

I have a BOSCH MICROWAVE and DISHWASHER. I have had no problems what so ever with either one. I bought them new installed them myself. I have never had a service call on either of them. I have had them 4 four years. I love Bosch and am putting them in my new house I'm building.

They have not been able to service my washing machine correctly. The service man keeps calling Bosch's help number to walk him through this. He originally ordered the wrong two parts but Bosch's help desk told him the correct ones to order..The door was not closing correctly and the soap dispenser was retaining water. After Bosch advised him of the correct parts he needed he th en proceeded to ask them how to fix the machine with the parts since he did not know how to open the machine to get to the inside.

When I complained about this, I was told that they can not know every brand's machine and how to fix everything, and isn't it better that they at least called the company for advice. This is making me very nervous that this man will not correctly fix my washer. And they are the authorized repair people for my area

I have one word to say "Crap"

In 2005 we bought the Bosch front loader washing machine for $1000. This is now 2008 and the machine is a total loss with the motor and the control panel broken. Also we purchase the Bosch gas dryer in March 2008 and it ha a burnt out igniter which will cost $40. That is 3 months. This company has an extreme customer service problem.

When we called the number for Bosch for repairs they have no one in San Diego to do the repairs. I called 10 different services and no company wants to work on Bosch as they can't get the parts and they have no one who is trained to fix this awful applliance. The company will not answer emails or help in any way.

I have been out of a washer and dryer for a month. I am going to investigate this company and this terrible appliance they put out. They claim they are number one. But we will never ever buy another Bosch as long as we live.

I depend on consumer's report on the best dishwasher. It was Bosch.I purchase Dec.2008 broken april 2008 only 4 months...they send bosch authorize repair man to fix...order the parts can't fix..wait another parts.2 more parts same thing..they send another repair company..still they change the parts that has already been replacd. the waiting for the repairman schedule and the waiting for the parts took forever.

I have to fight in the telephone to get the replacement. with all the papers works from the 2 company who repair they have to evaluate.for 4 months the new replace ment arrived .t has big dent in the door and scratches. I call them to inform that i send back the dishwaher because there is dent and scratches..and told them to send me the good one.the agent and the supervisor told me that they have to send repairman to look and repair.

I almost have a heart attack.i said it is possible that unit hit hard or drop hard to the ground because of the dent...the answer i got is How do i know.i told the agent to talk to the installer she refuse.i call again ..another agent ..explaining same old thing,i told them if i have to buy a dishwaher i make it sure that its in good condition in and out appearance thats what i expect for the replacement.

the bosch dishwasher SHE58C06UC life is only 4 months and for months i don't have dishwaser the waiting replacement finally ariive but still adamage one..

i don't have any idea from now on.how to solve since the Bosch are not good in solving this issue. Bosch motto is YOUR LIFE.OUR INSPIRATION....where are they. They should stand behind their product.

i bought an aquastar 1600h that was delivered with the power button physically broken. i called bosch to remedy the problem but all they were interested in was finding a reason to void the warranty which they did after dozens of question about the installation. the installation having nothing to do with the broken switch. i will not buy anymore bosch products

i will have to buy another control box which is $177(almost half the cost of the water heater)

I have written Bosch customer service twice; 1st,several weeks ago and yesterday. I doubt I will get a written response. I have looked at this website and am very disturbed to see the serious complaints about Bosch products. Looks to me like a class action suit should be attempted on the gas stoves. I will be happy for you to contact me. Thanks for any help on my problem, and the others mentioned at this website.

Since the purchase of our top of the line Bosch dishwasher we have had to replace the control panel and the drain pump three (3) times.

The cost so far has been $300.00 and if I choose to replace the pump this time another $150.00

My gas stove is leaking gas. I have called Bosch numerous times to get a service rep. The service rep in my area will no longer service Bosch products because of the trouble required and the length of time to get reimbursed for his service work; therefore, Bosch called another service representative for me. I waited four days for this person to arrive.

I was told that I would be charged travel time to my residence because of the distance between the representative and my location. After waiting four days for this person to arrive, I called Bosch to find out if I can just hire the other person who used to service Bosch products and pay the full price, forfeiting the warranty contract. I was told that he would have to call Bosch for PERMISSION to service the product that I OWN so that he could purchase parts from Bosch. I am stuck with either having to pay for a service representative to travel at least an hour to my home or with having to live with a leaking gas stove in my home.

Our Bosch dishwasher was purchased by the previous homeowner only three years ago. It has stopped working correctly. It ran for almost four hours last night without finishing the cycle. I checked and this seems to be a very common problem with this particular model. I have talked to the customer service people at Bosch and they will only pay for a new circuit board - not labor.

I can buy a new dishwasher for what we would spend in labor on this expensive dishwasher that is obviously defective. A company making high end products such as this should stand behind the products. When a large number of people have the exact same problem with the same model, obviously there is a problem with that model.

It is going to cost us over $200 to fix this dishwasher. For that price, we can get a cheaper dishwasher that will last longer than three years.

November I purchased a Bosch tankless water heater. Before purchasing it I read the info on their site and followed instructions. In order to have it installed it asks you to enter your zip code to get a list of authorized installers in your area. My zip came up with 0 installers. But the message says Our database cannot currently locate a Service Agent/Installer in your zip/postal code range. Licensed plumbers or gas technicians are qualified to service or install our products. Any service or installation questions can be answered by calling our Technical Support Department or by emailing. Our tech support is available 8:30 - 5:00 ET .

Therefore I had Jack's Plumbing/heating, who had installed tankless for others, install ours. In March of 08 the heater started having problems. I called Jack's to fix it and he made some adjustments that didn't work. So I called my gas company who thought it needed a bigger gas line which they installed. They couldn't fix it.

I called their Bosch tech support and they didn't know what was wrong so they offered to have the nearest Bosch authorized repairman fix it . They said he was 40 miles away from Northeast Tankless Water Heater Supply company. He called and said it would be $120 to come out plus $.55/ mile plus $60/hr labor. But he had all special tools and could fix it. He couldn't.

He then called Bosch and I was told they wouldn't honor the warranty because the original installer must have messed it up.I could have a new one installed for $2100 more dollars. Needless to say I no longer wanted a Bosch because no one seems to be able to fix them including the nearest Authorized repairman they sent who, by the way, was 80 miles away not 40.

I just want to return the unit for a refund as their site says Satisfaction Guaranteed. They are not responding to my requests. I feel I did everything as per their instructions. 1. Had a licensed plumber/heater install it. 2. Had gas co. look at it 3.Had their Authorized repairman check it So now I have 3 repair bills and went a week without hot water. I believe they should refund me at least the cost of the heater $829.95

I had to replace it with a Rinnai for $1800 which has been running flawless.

I have owned a Bosch Washer and driver for 3 years, purchased them for our new house. I researched and all data pointed to Bosch as the best on the market, at that time, so we purchased the top of the line Nexxt washer and dryer from Home Expo Design Center. They have no worked properly since coming in the door. The dryer we received had a bad door which had to be replaced.

Since then the dryer squeaks, the washer has squeaked, we have had bearings and rods changed. I have been told I have tile floor to stop the vibration, and I have been told the standard duct for the dryer is incorrect, though the duct fits the duct connector coming out of the dryer. I have spoken with Bosch many times and they say its nothing wrong, but I live with the problem machines. They provide no support and I will never purchase another Bosch product.

Their customer service is awful and they suspect the customer is lying even though they have had to send out service people several times for the same problem for over 3 years, but they say they have no record. I just want a quiet properly performing unit. Each time they come out the consumer has to take time off and they consumer looses time and money while the repair person is on the job.

My 1-year-old Bosch stove was leaking gas. I called PG&E on Dec 19, 2007, because I smelled gas in my kitchen. Prior to this I had been getting extreme headaches daily. PG&E shut off my gas and told me that the stove was leaking and that the shut off valve on the stove was defective. I called Sears where I bought my stove and called Bosch. They said that they would fix or replace the stove. This was on Dec 19, 2007. It is now Feb 29, 2008, and I still do not have a stove. I have called and written letters to Bosch, the CEO, and to their customer care center. I was told by a lady at Bosch that it would take a few weeks to process my paperwork. This was around Jan 10, 2008. I mailed forms to them and had my son call and fax forms to them. Still no answer.

I was finally told by a man at Bosch to stop calling all the time. I thought this was very rude. I have been very patient. However, over 2 months have passed by and no stove. I am a 65-year-old women who lives alone. I have had no stove for Christmas, New Years and throughout the winter months. I have had to rely on friends and my son to bring hot foods or foods that can be cooked in a microwave. This has been a nightmare for me. I appreciate that Bosch will exchange my stove. However, to wait over 2 months plus to get a new stove in unforgivable. How can these people do this? I cannot cook, have friends or my family over-- nothing....They have taken months away from me that I cannot get back. Try living without a stove for 2 months and keep getting their promises that it will be another 10 days and another 10 days....

Mental anguish for startes. Massive and severe headaches most likely from the leaking gas in the kitchen where I spend alot of my time reading and haveing coffee with friends. Loss of food that I bought that I cannot cook in a microwave.Last but not least I am so tired of having to call, write and compLAIN. This has been a nightmare for me and my family.

My Bosch stainless steel convection range computer failed within one year causing damage to door parts and control knobs due to heat escaping at the top of the door during cleaning. Repaired under warranty without argument after waiting 2 months for parts to arrive. The computer has failed again within 3 months of the warranted repair. Bosch will cover the part but not labor.

It appears that Bosch expects consumers to pay for labor to replace their parts that fail prematurely. We expect years of service from products that represent themselves as high end performers. How many times will we pay $200 labor charges before we have to junk the $2000 range?

I had just finished heating up some bread in my Bosch gas oven when the outer door literally exploded--sending thousands of shards of safety glass everywhere. We were very very lucky indeed that neither myself, my husband nor our 9 month old baby (who loves looking at his reflection in the oven door....) were hurt in this incident. The most disappointing thing of all is the lack of any form of concern or even a response from Bosch or the store from where we bought it from.

I am sad to hear Adam's (from the Gold Coast) experience and the injuries suffered by his mother. Shouldn't Bosch be recalling these ovens that are clearly defective?

The duel fuel freestanding range takes 30 minutes to preheat. I had it checked twice because I thought something was wrong with it. The temperature was correct.

I called Bosch and got a very nasty, mean lady who told me that I should go do something else while it preheats!

I asked why the 30 minutes isn't disclosed to consumers and she said they didn't need to disclose it because it was standard for the industry. My old oven took 10 minutes at the most. I would have never purchased this oven had I known about this flaw.

Otherwise it cooks very well and has required no repairs in the year I have owned it.

Purchased the Bosch Nexxt 500 washer and dryer.

Washer has 3 major issues:

1) small pieces of clothing (like socks) get stuck between the wash tub and the door, in the rubber gasket. Therefore they don't spin and come out sopping wet.

2) the gasket area between the tub and the door gets slimy and smelly

3) the washer when on spin cycle vibrates extensively. if i didn't have it wedged between the wall and the dryer it would probably vibrate across the room!

The dryer has 3 issues:

1) Although it's stainless steel, it produces a huge amount of static electricity and requires some kind of anti-static device so that everything doesn't stick together. Not supposed to require that since it's stainless!

2) Even when on the 'very dry' setting for perm press, the clothes are still often damp when the cycle is complete

3) things get all balled up if there are sheets or towels in the load. this prevents things from drying appropriately. and if i stop the dryer to unball things, then the cycle starts all over again from the beginning.

for the price, you'd think that Bosch would have worked out all these issues. I can only say that i would never buy a Bosch washer or dryer again.

A major hassle. Time consuming, price too high for the value, and just a great displeasure after hearing such 'wonderful' things about Bosch. they must have really good marketing people.

Purchased a new Bosch dishwasher in July. Have had four service calls, three of which parts were exchanged. It has made the same noise since new, and has not washed dishes clean.

Neither Bosch nor the dealership seems to care. One points the finger at the other.

I emailed Lowe's and The Bosch Corp. on the problems I encountered with The Aqua star 250SX ng. I contacted both at the same time along with sending you a letter. I still have not heard anything from Bosch. Lowes contacted me very quickly. They called me today and told me to bring in the unit along with the receipt, and they would fully refund me, even after one year's time. To me, that was outstanding service on Lowe's part, and I will continue to be a loyal customer with that kind of support.

You did put my complaint against Bosch on your website; I really appreciate that. I would like to ask if you could put in there some where about Lowe's standing behind the products that they sell. Thank you very much.

My Bosch NEXXT 500 series gas dryer started to read an E:01 message in Oct. I called customer service; they told me the next available time was Nov 5. Technician comes and says there's a computer malfunction. He needs to order the part. So he comes back a week later. He opens the box, and it's the wrong part. He tells us to call customer service and reschedule; we called and they told us they won't have the part until Dec. 18. What can we do? Today is the 18th. Warren came and all of a sudden he says its not a computer problem--it's because the air-duct is clogged. He pulls out the duct connected to the machine and yes... the error message was gone. We ran a test cycle and after 10 minutes, no error message. So instead of him waiting there for an entire 40 minutes (one full dry cycle), we asked him to give us his number, and if there's a problem could he come back? He gave us his number and left. Half-hour later we realize that the regular cycle (40 min.) jumped and ended within 15 minutes. The timer was jumping minutes, top it off... the dryer was not heating properly.

I called Warren and asked him to come back and just replace the computer part he was supposed to replace (the one we've been waiting a month for). He said he won't, persistent that it's a duct problem. I called customer service, and they said if the technician says its a duct problem, then its a duct problem. I complained: well the first guy said it was a computer problem, this guy says its a duct problem...what's the next guy gonna say? Customer service says they can send another guy...the next available date is Jan. 15, 2008.

This situation has put a family of 5 without a dryer in the dead of winter. It's not like we have the option of drying our clothes outside. Customer service was immensely unhelpful. BOSCH claims they won't replace it with a working unit because the technician didn't report it as unrepairable. DON'T BUY THIS PRODUCT. It will break on you...and you'll never get it to work again. WARRANTY MEANS NOTHING TO BOSCH.

I purchased the Bocsh AquaStar 250SX NG from Lowes in Dec. 06. It is Dec. 07, and the unit is completely useless at this point. It never operated as it was supposed to. It never had constant hot water, and had a lot of cold spots even after many quick fixes that were recommended. I have had nonstop error codes; EC and EA. The unit constantly shuts down and needs to be re-set. Recently the erroors were coming more often to the point were it would not operate at all. I called Bocsh's tech support. The first call I sat on hold for an hour and forty minutes. After a tech finally came on the phone, I was disconnected. I called back and waited yet another hour to speak with someone. After I finally was able to speak with a tech, I did all that was asked of me. I even had a new gas meter installed to get the required gas pressure and then some. I asked if they could send someone out under the warranty and was told I could hire a plumber myself and pay for it, or I could continue dealing with the techs over the phone to solve the problems. I finally got the unit working myself.

The next day I received an EO error code; the control board is now dead. I have three small children at home all under 10 years of age that had to be taken to their grandparents house for three nights to get a bath. I finally gave up and bought a Bradford White 50 gallon gas hot water tank. I now have hot water with no problems. I do believe that Bocsh and Lowe's need to be held responsible for not standing behind their products.

I lost two days of work, close to $600.00 I spent close to 2,000.00 for the unit and re-plumbing to use the unit and a little over $500.00 for the new tank.

I purchased a Bosch Nexxt washer and dryer (100 Series and 500 Series respectively) nine months ago. The door gasket has developed a slimy mildew problem. My bath towels always smell musty after being washed and dried, even though I immediately load the laundered towels into the dryer. Comforters, bedsheets, and jeans frequently become tangled and rolled into balls in the dryer. My daughter has the exact same Bosch washer and dryer. She also has the exact same problems.

The washer smells musty and the bath towels stink too. I constantly stop the dryer to untangle the big items so they can dry evenly.

I purchased a home with a 3 year old Bosch dishwasher. Immediately after we purchased home, the dishwasher started leaking. We hired a service tech through our home warranty. He looked at the dishwasher and phoned tech support for Bosch. They determined it was a leaking tub caused by spot welds. Bosch said there is no repair for this. We wrote Bosch who said they will not stand by product because it does not have a transferable warranty.

Our home warranty will not cover the dishwasher because the Bosch factory tech told the repairman that the problem was caused by faulty spot welds, a common problem Bosch is experiencing. So, even w/a home warranty, Bosch saw to it that we will not get anything for our 3 years NEW Bosch dishwasher.

I bought a bosch stove june 19, 2007. I sent out my form for a fifty dollar rebate check and when I call to ask where it is they tell me it has been mailed out but i have never recieved it.it has been four months still waiting I bought the stove at Dracut appliance.

I bought a Bosch washing machine. I only used it three times and while I was using it the third time, the washing machine door would not open and I could not get my clothes out. I had to call the manufacturer and not the place I bought it from because I needed a technician that the manufacturer uses to come out to repair my machine. The technician came to my home, was able to open the door and remove my clothes but had to order a part. He came again a second time and was unable to repair my machine. He is coming again to repair this machine.

I called Bosch to complain and told them I should have my machine replaced because it is a lemon and a new machine should not require any repair work. I spent over $900 for this machine and it still does not work. I called Bosch again and I told them I should receive a new machine to replace the one I have now. They refused.

I have been spending over $50 twice a week for dry cleaning because I do not have a machine to clean my work clothes. I am frustrated that a manufacturer that takes pride in their machinery would not recognize when they have a faulty machine and replace it when necessary.

Physically, I have a bad back and having to carry laundry and degergent bottles back and forth to do laundry. And i'm sure you are well aware how heavy the detergent bottles can be along with baskets of laundry.

[Editor's note: We do not rate appliances. Jennifer may be thinking of Consumer Reports].

Purchased a Bosch Nexxt washer from Lowe's in September 2005. We have had the control board replaced under warranty 4-5 times, and now it's out again, less than two months after the last replacement. We have tried every suggestion made by the technician at Alamo Service Company, to no avail. Between Bosch and its certified service provider, it has been a completely unsatisfactory and frustrating experience. No shows, people lacking the paperwork and history of the machine, having to call Bosch customer service to force the service company out to work on the machine. It's all happened. However, we can find no record of recalls or consumer complaints for this maching, though the technicians told us they have had problems.

We've had to take our laundry to a laundromat several times, costing time and money. Additionally, a set of Frette italian sheets was damaged from mildew caused by the machine quitting part way through a cycle, and not being able to unlock the door for days.

I purchased a nexxt washer and dryer less than a year ago and have been extremely dissatisfied with their reliability. I had always heard terrific things about Bosch, but now I wish I had not purchased these appliances. My dryer has had every conceivable part replaced and I fear the same problem will reoccur in about 6 months. The authorized Bosch repairman has been great and has done everything he could do. The latest fix was to replace the drum of the dryer. This seems to have rectified the ongoing dryer problem for the time being. Now my washer is not working.

Lowes would agree to take them back but the Bosch rep said they must be deemed unrepairable. I am so frustrated I would never recommend a Bosch to any one and would discourage all from purchasing any Bosch appliance.

My Bosch Clothes Washer has a mold and mildew problem sililar to the Maytag Neptune. No Help from Bosch. Nasty persistant mold and mildew problem on the door gasket. Is this a health hazard?

I have been complaining about the Bosch washing machine since I purchased it. It does not clear properly. It does not even have enough water to rinse the dirt out of the clothes. All of my white clothes are now gray.

My mum who has M.S. and is in a wheel chair had just turned on the oven to pre heat for her dinner. She placed her food in the oven and closed the door, a few seconds after the door was closed it just exploded, whent off like a shot gun spraying shards of (saftey glass) and tiny splinters of glass in a good 5 to 8 meter radius from the oven. Now since my mum is in a wheel chair she had the perfect height to take full blast of exploding glass.

Now just to say the least I am not happy and would like some answers. I have read other stories in shock to see this is going on around the world. Now how would they like it if I got a oven sat it in front of there face and blew it up. Might be a different story. I have saved the glass fragments hoping some one can test the glass properties for faults.I intend to contact local TV, Radio and consumer affairs to get more attention to this issue. What go's around comes around

Damage that resulted from the blast was a lot off glass impregnated into my mums upper legs that were exposed lucky she was looking down at the time Extreme shock to a lady who finds great difficulty just getting to the oven let alone being on her own blasted with glass and could not move for fear of the large tyres puncturing from the glass splintered on the floor.Her new electric wheel chair would have overbalanced landing her on the floor. Also dam lucky that she had the portable phone on her after talking to a friend.