Crystal Day of Lincoln NE (06/16/07) Cordless 18V cordless 18V Fire Storm drill caught fire over night. The drill was left with the battery pack in and set upright on the kitchen table for use the next morning. Sometime during the early hours of morning (before 5AM) the drill spontaneously caught fire. Luckily the drill was sitting upright or the table may have caught fire. The fire put itself out and did not spread beyond the handly of the drill. We woke to a house full of smoke and a blackened kitchen table.
Drill ruined, house had a terrible smell for a few days, and the kitchen table required a lot of elbow grease to get the black soot off.
Micheline of Gatineau, Canada (06/15/07) I bought a Black & Decker String Trimmer Cordless 12 18V ($104.00 on sale at Home Depot. It's only 3 yrs old, it's a good little invention it works well easy to handle but the clitch is at the beginning I would charge the batteries for a few hours and it would work for about 1 hr. Through the years, now it takes overnight recharging and it only work 1/2 hrs. I went to see about buying 2 new batteries they sell them for $60.00 each. The sale person said through that piece of shit out. Can you imagine. I thought Black and Decker made better product and Home Hardware would not sell something has useless has that
I am now stock with a trimmer that doesn't do the job at all. I would like to new batteries from Black & Decker or let others known that it's not worth buying!
Cindy of Federal Way WA (04/12/07) Last summer, I bought a Black and Decker 18-Volt Cordless Hedge Trimmer at Home Depot.
I have used it about 8 times now. The first time was awesome -- got a whole row of overgrown hedges trimmed over a two-hour period. The second time alright, but battery didn't last as long. From the third use, the battery petered out after 15 minutes.
After the fourth or fifth use, the battery doesn't hold a charge despite being fully charged just before using it. I used it for the last time last weekend -- fully charged it delivered 1/4 the power and lasted five whole minutes. I am totally disgusted with this product.
It was a waste of $80 -- I consider it theft because the company surely knows this is happening and has not recalled the product. Further, Home Depot would not even exchange the product for me. Where is the recourse?
Report Your Experience If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
Terms of Use Your use of this site constitutes acceptance of the Terms of Use
Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.
Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.
For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.
