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Consumer Affairs


Black & Decker Toast-R-Oven


Consumer Complaints & Reviews

We have the Spacemaker Toaster oven purchased a few months ago. Like the rest of the complaints, the timer has been a particular bother, but we've been monitoring it. We're both really busy, and don't have time to fool with these things. This morning, I was making toast, which is a simple thing to do, and went in the other room to gather our mail. I became distracted, and suddenly realized that the kitchen was filling with smoke.

I rushed in to find my toast on fire, as well as the inside of the oven. I pulled the rack out, using a hot pad, and threw the thing with the toast, in the sink and doused it with water. Had I not been there, or gone upstairs for something, we could have had a real mess. It was made in China, free enterprise. This is criminal! Save yourself, and don't buy anything that has the Black and Decker name.

Our B&D toaster oven TROS1500 is 15 months old and continues to fall off the under cabinet mount. Whenever the slide rack is pushed in, the unit falls down. We have reviewed mounting bracket and instruction and can find no cause except a marginal design.

I bought a B&D toaster oven model CT04500S, Type 2 from the Macy's at Lake Forest Mall, Gaithersburg, MD on 1/6/12. On 1/7, we used the toaster once and the toasts turned out okay. Next time, on 1/9/12, we put some food to broil. After about 2 minutes, with a loud sound, the entire front glass panel exploded, showering the kitchen floor with small pieces of glass. The floor was strewn with glass pieces up to about 10ft of the cabinet on which the oven was set. It was sheer luck that no one was near it at the time of explosion, but it is exceedingly dangerous and the model should immediately be withdrawn from the market, before it hurts someone badly.

We took the unit to Macy's on 1/10/12. They tried to explain that it was not their responsibility and B&D should be contacted. They offered to refund the money, which we accepted.

I have a Black and Decker Toaster oven (model TRO480BS). I was dissatisfied, and frankly quite concerned until I read the other similar complaints. Now, I'm quite angry. We gave the unit more time than reasonable, for it to settle down and behave. It never toasted evenly and always! It wound up smoking up the kitchen. We never had the toaster setting higher than medium. This morning took the cake. It was very hot and emitted much smoke. I'm sure it was seconds away from flames. Fortunately, any time we used it, one of us was in the kitchen. As soon as it started smoking, we unplugged, and usually consumed an inferior product, or simply threw it out. This unit needs to be recalled. People using it are in serious danger.

We bought a Black & Decker Toaster Oven, Model # TRO 480BS, not too long ago. We have had two fires inside the oven in a couple of weeks. If it had not been for my daughter who had been walking through the kitchen at the time and noticed the bread going on fire, who knows what might have happened. She ran in to get me, and then I ran in and unplugged the oven while the flames were shooting from the toast. I found some baking soda and threw it inside the oven to put out the flames. My house was filled with smoke. We threw the oven outside.

Never will I buy a product from Black & Decker again. I just sent them a complaint myself. I couldn't believe all the complaints about toaster oven fires on your website. It's quite scary that this is still being sold.

Black & Decker countertop oven (model tr048085). Purchased on 12-18-10 at Macy's, Tyler TX. Fire occurred while toasting bread. Flames filled the compartment. Disconnected power and kept door shut until fire subsided. Fortunately, we were able to prevent serious damage because we noticed the fire. Ran a test without anything in toaster and the cycle appeared to be too long. Apparently there is a problem with the timer. This appliance is a potential fire hazard and we will not use it again. Product should be recalled and customers compensated.

This toaster oven (Toast-R-Oven TRO480BS) is extremely dangerous and starts fires. The dial gets "stuck" just before the timer is supposed to go off, which allows the heating element to stay on and incinerate food in the oven. When trying to lightly warm a tortilla, we turned the dial past the "10" mark and back again to the "light toast" mark. This is what the directions say one has to do - we checked after a close call and very burnt bread on a previous occasion. Five minutes after setting the toaster, I came into the kitchen (expecting it to have turned off). Black smoke was pouring out of the toaster. I unplugged it and opened the door, and large flames shot out. We were able to put out the fire, but it stained the cabinets and filled our home with smoke. If you have this toaster, monitor it very carefully. It seems the only way to ensure the heat actually shuts off is to do manually turn the dial to off when your food looks ready.

While toasting a single slice of bread today in our new Black and Decker toaster oven (model number - TRO480BS), I began to notice a burning smell. Thank God, I was on the kitchen phone and not far from the toaster oven or my cabinets would have gone up in flames. The entire interior of the oven was ablaze! I quickly turned off the unit and unplugged it as well, but the flames continued to burn. I grabbed a coffee mug from the countertop, filled it with water, opened the oven door, and doused the flames. I hate to think what might have happened had I been in another part of the house. This contraption is extremely dangerous and should be recalled. Black and Decker is just itching for a lawsuit from someone who happens to be unfortunate enough to lose their home to fire because of these toaster ovens.

This toaster oven has been horrible. When we first got it, we noticed that it burnt everything. There are only 5 minute increments on the oven, and we had to learn how to toast bread or bagels without burning them. This is a pain, but we are much more concerned about the safety of this oven. I was heating up pizza one day, and some cheese dripped and caught on fire! Fortunately, I was there and was able to blow it out and turn off the oven. At other times, I've seen smoke pouring out the sides, if it gets too hot. I now never leave the room with the oven going.

Tonight, we had it on for a while, and I noticed 30 minutes later that the cupboards were very hot. I did not check right after we used it, but they must have been extremely hot. A strip of paneling is coming off our cupboard. Isn't this designed to be an under the cabinet toaster oven? It should not cause these problems.

Why is this on the market? Why is it not being recalled? This is a very unsafe product. We have only used this as a toaster oven should be used. We have not been negligent. This is just a scary product and should not be allowed to be out on the market. I see other consumers feel the same.

My mother (age 85), purchased a Black and Decker Convection Toaster Over, Model CTO4500S, approximately two weeks ago. She has never had any problems with Black and Decker and her older model Toaster Oven she had for years finally quit. Today, when I made them breakfast, I reached over the top of the unit to unplug it, as she insists that her small appliances be unplugged. I barely brushed the top of the oven with my left forearm, I now have a burn on my arm approximately 5 inches long and 1 and 1/2 inches wide. This concerns me, as it could be a fire hazard. The outside of this unit should not be hot enough to burn your flesh. This is a disappointment to my Mother as I am insisting she return this product as unsafe. Anything that had been on top of the unit would have been melted or burned.

I purchased a Black and Decker toaster oven model CTO4300W at Kohl's last June 5, 2911 for $62.99. On October 19, 2011, it produced a flame inside while toasting bread. Black and Decker claims they are replacing with the same model and told me not to return it to Kohl's. I have done my research and I am finding fire/explosion issues with Black and Decker toaster ovens. This makes me uncomfortable having another of their appliances in my home. How can I obtain compensation to purchase another brand as opposed to another Black and Decker potentially faulty (life threatening) product?

I was toasting bread in my Model TRO240 toaster oven. Within a minute, I smelled smoke and saw a fire inside of the unit! I called Applica Incorporated, which apparently owns Black and Decker in North America. Their response was "We will send you a new one in 7-14 business days." When I expressed my safety concern, their response was "Yes, we are aware of it." Then why is nothing being done to recall all of these? This is unacceptable!

My appliance caught on fire, and I had to throw out several kitchen items due to the smoke and fire damage!

I purchased a Black and Decker "Toast R Oven" from Wal Mart a few weeks ago for my office. This oven was very inexpensive but I would not be using it that often so I figured that it was a good bargain. I never noticed the small label on the top of the oven that said "caution hot surface" the label is 1/4" high by 2" long a very small print.

This morning I touched the top of the oven after toasting an English muffin and burned the side of my finger. I can only imagine what would happen if a child put their hands on the top of this oven while it was in use or shortly after. I am a 52 year old accountant that lives in a college town. My job depends on my attention to detail which obviously increases with age and experience. This item was among other items in Wal Mart that obviously were being advertised to students returning to college. If I missed this caution label they are sure to. If this item is placed near a curtain or other items that can catch on fire such as in a crowded dorm room or student apartment the results could be catastrophic.

This item is not safe and needs to be taken off of the market and redesigned so that the outer surfaces do not become hot enough to burn anyone or anything.

The convection countertop oven has stopped heating. It will not work on bake, broil, or toast.

While cooking this evening, my toaster oven door shattered and flung glass pieces all over my kitchen! No injuries as we were luckily out of the room at the time. But this toaster oven is only three months old!

I have had the Countertop Convection Oven/Broiler for about two years (Model CTO6301) and have been happy with it until today. The glass door exploded and shattered all over my kitchen! I was cooking a potato on the rack, no foil, no pan as I have done before.

I do not recommend buying this item. Also, the digital settings are supposed to remember what temperature and time you last used with bake setting, but it does not!

I do not like the new Black and Decker Toaster Ovens. The first time I used mine, I set off the fire alarm in my apartment and the fire trucks arrived. I burned my toast because the new Black and Decker Toaster Ovens do not have a knob or the option to toast light, medium or dark. I have an older model with this option and I get along fine with it. It is just old and I wanted a new one. The newer ones are not user-friendly or kid-friendly. They are a hazard. I returned it to the store. The store was very cooperative. I just want this complaint known. Maybe, if enough people complain then Black and Decker may redesign their product.

We bought a Black & Decker SpaceMaker Under the Cabinet Toaster Oven in December of 2009. Less than one year later, the toast/timer knob broke. We called and because there was a one-year warranty they replaced the knob. Now, less than one year later, the replacement knob broke--same way. It is a cheap plastic part. They now want approximately $20 + shipping to send a replacement part that is probably worth less than $2.00. In addition, this toaster smokes like a chimney when it's on, and not out of the vents designated to it--so it is probably a fire hazard. Somebody should put these folks down!

I just bought one and noticed lots of steam coming out of it when I toast anything. I have read reports of this thing catching on fire. I'm going to toss it asap.

I bought a Black & Decker toaster oven on Nov. 1, 2010, model # TRO480BS. While I was warming up a piece of lasagna in a Corningware Petit Pan, the glass door shattered. It was only $25 (on sale at Macy's), but it only lasted two months. My previous B&D toaster oven lasted for years. But it was made in USA, and the new one is made in China.

Please be careful if you are choosing a B&D toaster oven. They can catch on fire. When I contacted B&D about the first fire, they insisted that it was my fault because I did not turn the dial to the appropriate spot before toasting (I never noticed this marker). However, they did send me a replacement at no charge because my unit was less than a year old. The replacement unit lasted for about the same time. I was very careful to turn the dial to the "marker" before toasting this time and it still caught on fire. I was very careful with the second unit because I did not trust it. I even keep an eye on it but it still caught on fire. I do not think they are safe and I do not recommend this product to anyone.

I bought two of their toaster ovens in three years. Both of them were total pieces of **! They both had a strong desire to burn my residence down! What kind of sadistic jackass would come up with a design like this? Are these people **? Clearly this is an ongoing problem. I purchased model #tro390b and #tro490w. I guess the TRO stands for "Trouble" haha! Well, nobody will be laughing when their dwelling is aflame! I wonder what the "designers" at Black and Decker toast their bread with because I'm sure they would never allow one of their pieces of trash ovens into their homes (unless they hate their kids or something!) They are negligent criminals and I will never buy any of their joke trash crap products again!

I purchased a Black & Decker Toast R Oven Model TR0420 several months ago. I wanted something that would toast bread and bagels more evenly than the regular toaster I was using. I also liked the broil feature on it, though I never did attempt to use it. After using it only to toast bread, it caught on fire. This is a fire hazard and should be removed off store shelves. I luckily was able to disconnect it and throw a glass of water in the oven to extinguish it.

My 87-yo mother has a Black & Decker Toast R Oven with the Bake & Broil feature. Her toaster which is probably about a year old now, the knob for toasting has stopped working. It will not turn on. Previously when it was working, it would not turn off. Even if you put it into the off position, it was still on. I was going to replace her toaster oven with another Black & Decker model but after reading all these complaints, I think not. Black & Decker should recall these toaster ovens before people's lives are lost.

My Black and Decker TRO 480 BS toaster oven caught on fire. I was just toasting something, and then flames of 15 inches. I thought my house was going to go up in flames, it was very scary. I threw water in it. I had noticed there was steam when I was using it previously. I need someone to take action.

Toaster won't stay on. Keeps popping up. Won't toast the bread.

I have a Black & Decker toaster oven, model #unknown because there is none anywhere on this oven but the SN is 3042527. This oven has caught fire several times just from crumbs or anything that may fall from items you are toasting/baking. This item is a true hazard and should be recalled. I have had this for a while before I started using it so I have no receipt and do not remember where I purchased it. So I haven't called B&D, but now after reading all the complaints about B&D toaster ovens, I cannot understand why this item has not been recalled as it is a hazard.

Bought a Black & Decker Toaster Oven TR0490BC as a present for relatives who own a cottage. We happened to be visiting this week and twice have had fires in the toaster oven because the unit didn't turn off. The instructions state that you have to put two dials to the far right position then the toaster dial needs to be reactivated every time you want to use the toaster.

We are taking this oven immediately back to where we bought it and agree with many others who say these ovens need to be on a recall before someone's house burns down. In one of the cases, flames were shooting out the front and it was only because we were standing right there that we prevented a tragedy.

My daughter and son-in-law recently asked me to have a look at their Black and Decker toaster oven (I am an appliance tech). The oven was a wedding gift. Unfortunately, they had received two and they thought they would keep them both. The other one was not a popular brand so they used it first. 6 years later, they packed it in. When they first used the B&D oven, it only worked once. When I checked it out, the toaster switch does not engage. I thought that B&D might do something about it as anyone can see that it has never been used. After a 1800 number was called, they refused to even look at it saying it was out of warranty and there was nothing they could do for me.

I have been in the appliance business for 40 years and the quality of these small appliances are basically junk. They sell them hoping they will last long enough to surpass the warranty by a couple of days, then hope you buy a new one. They even try to hide faults in their products so as not to create any kind of consumer backlash. The next time you buy any appliance, check out on some kind of consumer report first. If something does happens to it, report it to a consumer group. After all, look at what happened in the auto industry.

Black & Decker Toast-R-Oven model #TRO490W. After much burnt toast and many smoke alarm activations, I was ready to throw this out. Today the timer failed as it was getting ready to time off, and the unit stayed on and caught fire. The product should be recalled as dangerous. Only the loss of one toaster - and quite a bit of toast. It's going into the trash.

I have a Black and Decker toaster oven model number TO964 which was in the off position and still on. Fortunately, my sensitive nose alerted me to the smell of bread crumbs burning and I realized it had been some time since it was used. We were minutes from leaving home for a trip so this could have had serious consequences. I see from your website that there are other complaints about BD toaster ovens. Why has there not been a recall? Is there any toaster oven not made in China?

Black and Decker Toast R Oven Model # TRO4070. This oven does not turn off by dialing the dials to off. You must unplug the unit to turn it off. I have had it seriously overheat with nothing in it before I realized that I needed to unplug it to turn it off. I lost my receipt and moved right after I bought this. I figured it was too late to get my money back. However, I am calling the company this week. .

I had the same experience with the toaster button. I had a guest and after the toast was completed, she moved the button all they way to what she thought was the off position and was the "stay on" position. We went to bed. Fortunately, I had a silicone hot pad/an acrylic cutting board on top, as in the morning, the cutting board was "melted" onto the toaster oven and my cupboard was so hot, the butter in the cupboard had melted.

I know if had not had the cutting board on the toaster oven my kitchen would have started on fire. I am very disappointed in this product and would not recommend it. I have had it past the 90 days, and so I know it will go in the garbage. I would not let anyone use this. It is a disaster waiting to happen.

I received a Black and Decker Toaster Oven as a house warming gift. The model we got is not intuitive. To make toast, you turn the knob to the pictograph that represents how dark you want your toast. If during the toasting process you decide that it is dark enough, logic says you turn the knob to to the left. If you do this and turn the knob until it stops you will be in the "stay on" position. If you leave your house, there's a good chance you will return to the house in flames. These things must be recalled before people die from this idiotic design.

I purchased for my mom Christmas time. She is 86 years old. After two months of use, she started to complain she could not turn the dial down to stop the toaster from burning. Also the door does not work open easily. She pulls the plug to shut it off. I will be purchasing another toaster today before she burns the house down or herself. She's a 86-year old woman on a fixed income. She cannot afford to replace this toaster so I will have to help her. I will not purchase this brand again.

Our Toaster Oven did not turn off after use. It got extremely hot before I noticed the problem. When I went to turn it off, everything was so hot, I couldn't touch it.

Another time, flames erupted from the interior while. I was able to unplug it before there was damage.

My Black & Decker Toaster Oven was on for less than five minutes on 350 to warm taco shells when it caused a fire which had to be put out with a fire extinguisher. If I didn't have a fire extinguisher, it could easily have caught my kitchen cabinets on fire, because flames were coming out of door after I opened it. This is extremely dangerous and should be recalled! This is Product Convention Countertop Oven TRO700S.

We purchased a Toast-R-Oven (Model TT0490W) a few months ago. Recently, I put three pieces of bread into the unit to toast and went into another room. Approximately 5 minutes later, my wife came home from running errands. When she entered the kitchen, she screamed for help. The unit was on fire; black smoke had filled the room.

After unplugging the unit and allowing it to cool down, I took several photographs of it and the surrounding area. I do not know what caused the unit to catch fire, but there is no evidence that it was a function of a faulty electrical connection. I believe that had she not happened upon the unit, it might well have set the cabinets above the oven on fire. There are some blackening under the kitchen cabinets and on the bottom front. My primary concern is that this could happen to another and with potentially catastrophic results.

We purchased a Black and Decker under the counter toaster oven in 07/09. It has always been difficult to turn the toaster off. It will not turn off on its own and we have finally broke the knob manually turning it off. Meijers refused to exchange it since we waited over 6 months to return it. After looking at all of the similar complaints, it seems there should be a recall of these toaster ovens.

I put pop tarts in the toaster, put it on toast, but it never shut down. They soon caught on fire and almost burned down the house! The toaster oven got burnt.

Black & Decker toaster oven TRO4070 does not always turn off. It is a fire hazard!

My wife and I purchased a TRO 490W Type 1 "Classic Line" toaster last year. We mainly used it to toast bread. Usually, we crank the bottom toaster dial to the black bread icon and the toaster begins ticking, as it should. It heats the bread and eventually goes off making a ding, as expected. But sometimes, I've wanted to then toast the bread a bit longer. So I turn the knob from its 9 o'clock off position up to the white bread icon at 10 o'clock. A few times the toaster then either hadn't started ticking, in which case I knew something was wrong, or it ticked, but wouldn't go off automatically. After a few minutes when I hadn't heard the ding, I guess my subconscious would kick in and alert me: "Hey something's wrong! It's been a few minutes now and we still haven't heard the final ding!". In the past, I always caught the error.

But today, I nearly burned down my apartment. I rotated the timer dial up to the white bread icon and even heard it start ticking. It sounded good. But then I got caught up with other things: My wife and five and a half month old daughter were heading out the door. When they were gone, I came back to the kitchen and noticed that the two pieces of toast were not only black but on fire! Like seriously on fire. I yanked the plug out of the electric socket, filled the nearest cup with water, opened the toaster door and doused the inside. The fire went out. I don't know if the toaster is damaged or not, much of it is blackened and I haven't tried to clean it yet. But it doesn't matter because I'm getting rid of this thing. Especially with a baby in the house, I am not taking a chance on using this thing further. I plan to call the company and ask for my money back.

By the way, there was enough smoke that my downstairs neighbor came upstairs, knocked on my door and asked if everything was okay. Incidentally, my wife and I inherited a toaster from a great aunt many years ago. I don't remember who the manufacturer was, but the thing was simple, simple, simple. It worked for decades, did what it was supposed to do and never caught on fire. We only got rid of it because the cord near the plug eventually frayed. I could have repaired it, but my wife wanted something that looked newer anyway. It may be a cliche, but it's true: They don't make them like they used to.

I have 3 Black and Decker toaster ovens that burn toast. They don't turn off. They are very dangerous and could easily burn the entire house down.

I was heating up 2 taco shells as directed on package. The oven over-heated on the lowest setting and caused the oven and contents to catch on fire. I had to unplug the oven and placed it out the back door. This item is a danger and needs to be recalled. I caught it as the fire started. The only damage was to the oven. The whole house was filled with smoke.

On 12/7/09, I bought a new B&D Spacemaker Toaster Oven (model TROS1500 Type 1). While making some toast on 1/8/10, it started to smoke. I opened the door, and while looking for something to remove the toast with, it caught fire. I couldn't blow it out. I ended up throwing a cup of coffee on it to put it out.

Several things caused this. The oven does not have a setting for toasting. There is a rotary timer which is not accurate nor does it stay set. So you must watch the toast. The toaster has also remained on after the timer went off. The next problem is that the unit does not turn off when the door is opened. After opening the door, you must turn the timer off or pull the plug.

I have owned 2 B&D toaster ovens for about 18 years and never had this problem. When the door opened, they turned off. When you use a normal toaster, when it is popped up, it turns off. Had this unit turned off when the door was opened, the toast probably would not have caught fire. The toaster was blackened and discolored.

Since I need to use coffee to put the fire out, it has not been plugged back in. The shelf and microwave above the toaster also have smoke damage. The ceiling probably needs to be painted because of the amount of smoke in the house.

I bought this toaster oven because it was on sale at Macys, which included a rebate of $ 10.00 that I never received. Anyway, this product should be RECALLED and the consumer should be given a refund.

This toaster oven is a fire hazard as heating mechanism and timer are faulty. As a result, unless you are standing in front of it watching your bread toast, it can easily overheat and catch on fire.

The sides of the oven becomes incredibly hot within minutes and I have gotten burned on more than one occasion by an accidental touch

The timer on the unit does not function as it should. i.e., the unit does not turn off when the bread is done toasting or more often than not, burnt. Moreover, the oven continues to heat even after you open the glass door and have turned the dial to the off position. My toaster overheated three times and almost blew up. The only way to know that it is turned off is to unplug the electrical cord and who remembers to do that each and every time they want to toast a piece of bread

We purchased a Black & Decker Toaster Oven in 2008. It was generously proportioned and we were very pleased with it for about seven months. One day I thought I had turned the thermostat dial too hard while turning it on because it snapped and wouldn't work after that.

We eventually bought a similar replacement in 2009 (model TRO651) and after about four months, it too stopped working. This time however, when we pulled out the thermostat dial we saw that the plastic had been completely melted inside the dial.

From reading the other complaints for toaster ovens, we won't be considering a Black & Decker as a replacement this time around.

got a toaster oven for christmas 2008. The timer malfunctioned nov.30 2009. the oven will not turn off unless I unplug it . called the company. they will only replace it unless i have a receipt,which i dont,it was a gift. they said it was manufactured in june of 2008,which is more than the year of their warranty. also the timer is very user unfriendly, (before it broke) it has not been used that much,mostly to make toast. can only use it now if i stand right there to watch it and unplug it. thank you

Black and Decker Toast-R-Oven. Very DANGEROUS! Purchased a year(?)ago. Something wrong with the electrical elements. Caught on fire twice while trying to use the bread toaster feature. The first time I thought it was the toast that was burning. The second time I could see it was the electrical elements or some part nearby that was over heating and smoking and eventually flaming. VERY DANGEROUS. If I had not been nearby and able pull the plug the cabinets would have caught fire. The element KEEPS OVER HEATING EVEN WHEN THE TIMER IS TURNED OFF AND THE DOOR IS OPEN.

Toaster oven TRO964 is a fire hazard. Caught fire twice when toasting bread. Wall started to change color first time it happened. Problem is with design of control. Works on a timer and it is impossible to know how much time you need because it varies with types of bread. Therefore you have to manually turn it off to prevent toast from burning. If you are not watching your toasts constantly to turn it off your toast will catch fire very quickly.

That is one problem. The other one is that when you turn the timer off it is very easy to go beyond the off position to the stay on position just below. If that happens and bread is still in the oven it will catch fire in no time. Both happened to me with this poorly designed toaster.

We have an older model of Black and Decker toaster for over 20 years and never had any of this problems because older models had a sensor which turned the toaster off automatically when your toast were sufficiently browned.

The TRO964 should be removed from market and the unfortunate owners of this model whould be offered a replacement with a sensor for toast. The main consequence is fear that someone in our household will be hurt or that our house will catch fire. This appliance is less than a year old but we have to replace it with a safer model. Black and Decker should act on this before someone gets hurt or serious damage occurs.

Purchased Black & Decker TRO490W in 9/09 and it has caught fire twice and burned food at least 5 other times overt the past month & a half. Tonight it was a serious fire. Target should recall this product ASAP before someone dies.

Black and Decker Toaster Oven TRO964 needs to be recalled. It is a fire hazard. I had my previous toaster oven by this company for 15 years - no problems. REplaced it with this one, and cannot use it as an oven. If I do, the food burns. Tonight, I was warming up some taco shells and they burst into flames. We had to quickly extinguish the fire, and throw it out in the backyard. Terrible design and very dangerous. I am throwing it away!

This Black & Decker Toaster oven model CT06305 Type 1 is only a few years old. I purchased this top-of-the-line, well-known brand name appliance hoping to get many years of service from it. Have had too much trouble and near-disasters from ovens with electromechanical controls, so this model with electronic controls seemed like just what I was looking for.

Initial complaints are that the display is very hard to read, and that the beep is way too loud. Not showstoppers, however. Now, less than two years after purchase, it simply goes dead! If I unplug it for a while, it may start working again, but only for a while, quitting in mid-cycle most of the time.

American corporations have lost my trust and business for the most part. B & D is on my D0-Not-Buy list now, for anything they make or have made under their label.

I purchased a Black & Decker Toaster Oven, Model TRO 620 on May 30, 2009 at Taget in Lake Park Florida.

This weekend I attempted to make toast and the oven went on fire. A large white flame erupted inside the toaster. Thinking something may have dripped inside, I let the toaster cool and I then scrubbed the inside carefully. I just tried to turn the Toaster Oven on and it began to smell like buring wires and another white flame erupted. I cannot/am afraid to use this item again. As it is only 6 months old (my prior toaster oven lasted 40 years)I believe this to be an inferior, unsafe product.

I have owned two Black & Decker Series CTO650 Toaster-R-Ovens. The first oven (purchased in 2007) lasted about 11 months and stopped working (no clear cause); I contacted B&D and they replaced it (I had to pay for shipping and mail in the cut end of the plug). The replacement oven was a little over a year old when it suddenly exploded while my wife was heating up egg rolls. I was amazed that the glass isn't shatterproof. Fortunately, none of the children or animals were hurt. I have pictures of the oven after the explosure... quite shocking.

I was surprised to see hundreds of reports of hazards associated with B&D ovens. They need to recall this oven... it simply isn't safe. Fortunately, nobody was hurt. But this is an accident waiting to happen.

Black & Decker TRO964 Toaster Oven caught fire the 1st time I used it, its going back to the store tomorrow but these need to be recalled !!!!

I was making toast the other day and unfortunately, due to the poor design, I thought I turned the lower knob to the off position as the toast was becoming too brown, but the oven continuted to toast. The knob that you need to turn the oven off, does NOT have a stop position and if you go just a fraction beyond the line, the oven continues to cook!!! The toast burst into flames and as luck would have it, my kitchen door was open and my husband was able to carrying the flaming oven to our back yard where we extinguished the fire. If we had left the kitchen for any period of time, I am not sure that we would have had such a happy ending, as the flames were very intense and the kitchen filled with black smoke. The design should definitely be changed to include an off button that has a specific stop.

First toaster oven TR0700S after 11.5 months made the circuit breaker turn off/blow up when set to 'oven' and neither the oven or convection fan would work.
Put a complaint to fox-international.com and they replaced the unit with another of the same.

Six months later the oven stopped working, so did the convection button.

Paid to mail the plug back in order to receive the first replacement oven and bought another toaster oven of a different brand to replace it.

We purchased this product new to replace a well served older model a few months ago. Right away it felt poorly designed and very hot just a few minutes into toasting toast and was not sealed tight at the top. not only did it not toast bread well or evenly the picture shows some big roast in the unit. that is so unlikely due to so many limitations it has from lack of adjustable rack to the simple fact that it is not that big inside. The final and most concerning is the the fire we had inside tonight when we were just toasting some tiny pinenuts laying flat in the provided pan. It flared up so fast and created such heat that a fire broke out and that thick black smoke that smells of burned plastic is in every fiber of our house. This was not due to a build up of grease as the unit has barely been used. Never wrote a review before on a website but felt I neededd to warn others.

Smoke and the smell of burning electrical wires comes out of the temp dial on my TRO 4070 B and D toaster oven.

It is a fire hazard of immense proportions. We need a recall.

Six month old convection toaster oven (Black & Decker Toaster-R-Oven) will not turn off after timer has run down, resulting in burnt food. This a severe fire/smoke hazard especially in toaster mode. There are many complaints about these defective products on Consumer Affairs.com. I removed the oven from service for safety reasons.

This toasteroven just stopped working after about 6 months of use. Tried to return it but this model has been relaced with different numbers so the store says it is not theirs.(can't find receipt) It has a 1 yr warrenty but what good is it.

Tjhe stores that deal with black and decker should take it back and replace it with another and deal with the company for it's faulty product.

I bought a Black & Decker toaster oven TR0390W Type 1, model 3042527 four and a half months ago and the toaster dial stopped functioning correctly at least two weeks ago. I can't find the receipt to return it, otherwise that's exactly what I would do. It is a fire waiting to happen. When the timer for the toast-function is set to light, medium or dark, the timer starts its ticking noise. At any point during the toasting operation the ticking will stop while the heating elements still continue to toast the bread as it burns or someone is in the room to hear that the ticking has stopped and they shut it off. If we don't notice this burning and stop it in time (and I assume one day this is likely to happen) I expect it will continue to burn the bread until it starts a fire.

Black & Decker toaster oven model number TRO4070 is a fire waiting to happen. Certainly more items burn than not unless you stand there every minute watching the toasting process and remove it when done.

I see others have reported this same model (and others), what does it take to get a company to make safe products and when necessary, to get a dangerous product recalled? This model should be recalled...

Black & Decker toaster oven model number TRO4070 is a fire waiting to happen. Certainly more items burn than not unless you stand there every minute watching the toasting process and remove it when done.

I see others have reported this same model (and others), what does it take to get a company to make safe products and when necessary, to get a dangerous product recalled? This model should be recalled...

Slice of rye bread was toasting in toaster oven when I smelled a burning odor from the next room. Ran into kitchen and saw large flames inside unit, followed by black smoke filling the entire house. Unplugged toaster oven and thankfully the fire did not spread to surrounding area.

Strong smoke odor remains throughout the house. I hope this unit is on recall because it is unsafe and I certainly will never purchase this brand product in the future.

I have always bought B&D under counter toaster ovens. The one I bought this year, however, is downright scary. I have burned more bread in it than I have served. Tonight I put tostada shells (2) in it on BAKE and they caught fire.

Charred the oven, smoke damage above the oven and the plastic on the outside of the microwave is melted.

I bought a Classic White Black & Decker toaster a while ago and the top of it burned leaving an unsightly burn mark on the white top of the toaster oven. Black & Decker did replace it for me but now my new one has done the same. Since it is past my 'warranty' the company will not do anything. Why was the problem not fixed in the first place?

Classic line toaster oven is 8 months old and the timer will not shut off.

Black & Decker Toaster Oven TRO4070. Timer would not go off. Toast burns unless you keep an eye on it. No damage yet. I'm returning product. Why hasn't this product been pulled from the market? This is a disgrace.


The bolts that came with the Black & Decker Spacesaver toaster oven are too short. I tried to get longer ones from the hardware store to no avail (and was told they are a difficult-to-find size...and they screw into the hood so the treads have to match). I called B & D and was told to purchase longer bolts. I informed of the difficulty and was told to take it back to place of purchase for another. When asked how another could help, he said that the newer ones have longer bolts. I hope Walmart will take it back, and have been careful to put all small parts back, along with the drilling template I have already used. The company not only knows that the odds of someone getting all parts back are slim but that the next purchaser may have the same problem (depending upon cabinet constuction).

When toasting 2 slices of bread in the Black & Decker Toaster Oven model 3042527 and smoke came out from behind the right side controls panel. There was also an 'electrical wires burning' smell. I tried to stop the toast timer by turning it to the 'off' position but it kept 'ticking'. I pulled the plug out of the wall socket. The timer continued to 'tick'. The appliance is less then a year old and in very good condition. It is used @ 1 time per day for toast or an occasional appetizer. The fire hazard is apparent and the potential for disaster obvious. The incident was quite unnerving from a safety viewpoint. I would appreciate feedback wrt any other complaints/recalls and information as to how I can be reimbursed for this defective product. I will keep the toaster oven for anyones inspection. Thank you for your attention.

This has happened twice, the toast cycle on the toaster oven doesn't move and causes the english muffin to burn. Scared it is going to burn my house down. Surely this product is on a safety recall. Where do I find out what to do.

Toaster oven door is not fully closing, so oven will not engage. Has there been a recall on this model 2200ty1. If so what do I do. I no longer have the receipt as it was in my father basment unused for a year. Many thanks

No damage

A recalled toaster (not aware of recall) caught a newspaper on fire that had been placed on top of toaster. The toaster had been used the day before but not on the day of the fire. Model T1400 VersaToast wide slot 4

No damage to house. Smoke alarm alerted me of the situation. Burning toaster was thrown outside.


Today I had a terrible experience with my Black and Decker Toast-R-Oven. I was toasting arab bread and when it was toasted enough, I decided to unplug the oven. Afterwards I opened it and the bread caught on fire. I immediatly closed the oven in order to reduce the oxygen the fire was using. After a while I attempted to open the oven again and the same thing happenned.

There was a lot of black smoke coming out of the oven and my home was suddenly filled with it. 15 minutes later, I was finally able open the oven. It was completely black and there was still smoke coming out of it.

We purchased the Black & Decker Toast-R-Oven model TRO490W approx 2 months ago and had a horrifying experience this weekend. The toast function will sometimes stick, and the toaster will not turn off when it is supposed to. As a result, our oven caught on fire.

I was toasting something on almost the lowest setting, and waited for the timer bell. Then the smoke detector sounded (thank goodness), and the oven was engulfed in flames and was still on full toasting power. I unplugged it and threw it out onto the concrete driveway. This oven is a fire hazard and is apparently not UL listed. Do not buy this product. It should be recalled.

The oven is destroyed, and could have caught our entire house on fire. It was a very scary experience.

I bought one 3 years ago because that's the only brand that had an under-the-cabinet mount to free up space on the counter top. After awhile, it stopped broiling, burned food, and would barely toast. I knew it's death was imminent, so I bought another one a few months ago. It was probably the last remaining one in the USA that was under-the-cabinet mountable. Finally, my first toaster oven died. It lasted 3 years.

I slid the new oven into the under-the-cabinet-mount and plugged in the unit. While a bagel was toasting, I was attaching the rubber feet to the bottom of the unit. Then, the oven EXPLODED. There was a loud pop, the door flung open, and white powder went everywhere. I unplugged it. I called the company the next morning, and they said they'd send a new one. In two weeks it arrived. I haven't used it. I will disposse of it and buy another brand.

Received a black and decker toster r oven TRO355 as gift for my NEW house. First use and in 5-10 second, it has a small blast (upper coil blasted) and loads of white powder out on counter top. Family was scared being it a new house. Reported to BnD cust serv. will get replacement. NEVER TO BUY ANY OF BLACK N DECKER.

toaster oven tro 964 model 1 caught on fire....horrible

toaster oven toast timer never moved after being set all the way to dark. I took my toast out when I observed the color I wanted and did not notice that timer was not ticking. I didn't discover till 3 hours later that unit was till on dark toast when I could smell hot smells in the kitchen. I tested the timer after that and it seemed to be working ok.

No damages but unit sits on top of a stainless bread box and about 2 inches under a cabinet. The cabinet was warm and I doubt that any combustion would have occured but it is discomforting to have this happen.

Major loud noise, followed by smoke coming from the right hand end of the device. No longer could move the ON lever at all. dismantled I found that the device switch off mechanism had failed, and the solenoid coil was fused to the central rod of the solenoid. We had it for many years and I guess it was just it's time. However, the MECHANISM OF FAILURE is alarming, and could have easily started a fire.

Unit is destroyed, but no other damage.

I bought a B&D toaster oven a little over a year ago, to replace one that had served faithfully for years but finally given out. I loved that old oven and it performed great. With this new one, however, I had to return it within six months because the top heating elements quit working. Now about eight months after getting the replacement, the top heating elements have failed again. Obviously this is not a quality appliance, and I don't even want another B&D. I'll go buy another brand.

Since B&D won't refund me the purchase price, I am out the cost of the appliance (about $40) and the aggravation.

I am on my way to return the second Black&Decker Toast-R-Oven Countertop Oven/Broiler. When this appliance is turned on--either on the toaster, bake or broil setting--smoke pours from the back of the unit and smells like an electrical fire. Thank goodness I was near by in both cases to immediately unplug the unit.

While I suffered no damage, except the frustration of returning the item twice, I want to warn other consumers to avoid purchasing this product. It should be recalled and pulled from the shelves. Clearly, there are safety issues with this small appliance.

I originally purchased a B&D 651 counter top oven for my wife as a coming home present after her hospitalization. The unit ran for almost 3 months before a switch failed. Called B&D and did the cut off the cord routine and got a replacement half the size of the original. Complained and got a second replacement, also much smaller, and complained again to finally receive a new 651. It lasted just over 2 months before failing for the same reason as #1. Called it in, did the power cord routine and got #3. It lasted just over 6 months before starting the same problem.

Every unit failed because of faulty switches in the temperature control portion of the unit. I am an electronics tech and decided to dis-assemble one of the failed switches to see if it could be repaired. (Can't find the part any where.) These units are trash as far as their switches are concerned. Black and Decker should get out of the business or find someone who can supply parts built to better specs.

This has cost me considerable time and frustration dealing with a company that doesn't even take care of their own customer service, and I am out the cost of a piece of kitchen equipment that should have lasted for years. No fires or near fires, but that (in my opinion) is only because the power portion of the switch failed before the bi-metal thermostat could.

My kids purchased a four slice toaster for us for Christmas, 2007. Since we have used it, several members of my family have gotten burned when trying to remove the toast from the toaster. It is a T460B Type 1. I am not complaining about Wal Mart. I am complaining about the toaster. I would like to know if there have been other complaints and if so what can be done to replace my toaster? Thank you for your help.

My wife was warming up taco shells at 350 degrees for 5 mins., when the shells caught fire. We believe that the temp of the oven rose much higher than the 350 degrees it was set at. We followed the cooking instructions that came on the package. Luckily the smoke detector went off. My wife ran to the kitchen and saw the oven on fire. She grabbed the unit and threw it outside the door into the snow. This was a very close call and could have been devastating to our family. The oven was a Black and Decker toaster oven purchased only 9 months ago. We will never again purchase another toaster oven. I will never purchase any product made by B&D!

My Black & Decker toaster, model st2000, caught fire when not in use at night, while I slept, causing damage to kitchen counter and cabinets. The smoke alarm woke me up, and I pulled the plug and put out the fire.


I bought an InfraWave speed cooking countertop oven with the Black and Decker name, but actually made by Apllica. It was advertised on TV. Used oven for about 3 weeks without problem. I opened the oven door to place the cooking pans inside and the oven came on and started to heat. This type of oven makes very little noise when on, but the heating lights are visible if looking at the oven. I pushed the power button and the stop/start button to turn it off, but the oven would not turn off.

I opened the door and it still kept heating. The oven uses an infrawave to cook and is suppose to turn off (like a microwave) when the door is opened. There was no time limit on the display indicating the cooking time limit and it possibly could have continued heating until it caught fire. The only wave to turn off the oven was to unplug it from the outlet. When I plugged it back in later, it continued to heat even though I did not push the power or stop/start buttons. The top of the oven got hot so I know it was heating. I unplugged and removed from use.

I feel sure that it would have caused a kitchen fire had I not noticed that it came on by itself, and unplugged it.



I purchased a Toaster 2-slice 10-29-04 (and I realize the warranty is over) but I believe there is a dangerous defect in the toaster. I was making toast 2-3-07 and the toaster popped, flames burst and then retreated and it sparked and some smoke was released. It happened so fast I am glad the falmes did not leap.


The toaster is ruined of course but my concern is that if it were a child or an elderly person and the flames had leaped a little more than they did, someone could be seriously burned or electricuted. I contactted Black and Decker not for a refund or replacement because the warranty was up but to let them knoe it might not be an isolated event. I thought they might want me to return the toaster so they could test it for defects.


Last year I bought a Toaster Oven by Black and Decker. The first time I used it, it burned right through the top turning the oven black. I called them and they shipped me a new oven but different model. About three weeks ago I put in a piece of bread to toast it, how long does that take? 30 seconds. Well my Toaster oven actually exploded, shattering glass all over and the door blew right off.

Had I been taking the bread out at that moment, I would have been killed or seriously injured. I have since tried to reach them by phone and I have sent a dozen e-mails but they refuse to answer me. They finally sent me a check for $40 to cover the cost of the oven but in the meantime I had to call in an electrician to make sure it wasn't my wiring. It wasn't.



Bought it new, noticed that the shut-off switch for the toaster would occasionally catch and not turn off. One day wife made toast, took the toast out, went to the living room - realized the house was filling up with smoke - the toaster oven never switched off, and was on fire. A second similar model has never worked right from day one: only the top burners work. This is two of the lower end B&D toaster ovens in a row which don't work properly, one clearly a major fire hazard.


One toaster oven in flames and destroyed, fortunately wife was at home and was able to remove the oven and put out the flames in the yard. The other still does not work properly.



We received a Black & Decker Toast-R-Oven, Series TRO300 in Jan. 2001. Within a month, we had a fire involving the unit. the retail outlet gave us a replacement unit. The toast heating was also inconsistent with that unit, resulting in many cases of burned toast, although no repeat fires. The unit recently failed; the toast switch no longer working. I'm 51 and an engineer, and have used numerous toaster ovens since college days. I've never dealt with such a poorly performing unit.


Fire was contained to the unit; no damage to the kitchen.



We have purchased 3 Black & Decker toaster ovens and have had a fire in each one. We contacted Black & Decker by phone. They took my name address and phone number. We never heard back from them. We could have had a real disaster had we not been home.


We could have suffered huge damages when they caught on fire. We all could have been dead if it happened while we were asleep. I feel that these toaster ovens should be taken off the market.


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