Complain about a product or service

Basement Rx

Lucia of Clifton, NJ March 19, 2009

I had hired this company to put french drains in my basement. What a night mare that turned out be. The second day they were there, they worked till 1:00 am. All 3 of them could not speak English to tell them to leave. I called the forman, Rick, and he said they are staying until it's done. What company does that? When they left, they hit my neighbors car and never notified anyone.

They still were not done. I had to listen to this beeping noise for a week until they came back. I was told they were busy. The back up battery for the sum pump was difected, that's why it was beeping. They were supposed to remove the sheetrock from the walls, and remove the mold. They only removed about four feet with a hammer, and mold is still growing on the walls, which is not healthy.

When they picked up the dumpster a week later, they left me with a hole in my driveway about 3 feet wide and 6 inches deep. I wrote to Nathan numerous times about the basement, driveway, and the vehicle. He told me he offered my neighbor cash, but will not admit that his workers hit the car. He did nothing about the basement or driveway. I paid them 4,000.00 and gave them ten post dated checks for 400.00 each. The job was not done correctly and they left me with more problems, so I stopped payments on those ten checks. I wrote to Nathan again to let him know why I stopped payments on those checks. A couple weeks ago I received a letter in the mail, they are taking me to court for 4360.00.

As they were taking my carpet out they chipped my cabinets, that is costly to replace. It looks horrible. Mold is still growing on the walls, which is very unhealthy. I had gotten an estimate of 2,300.00 to remove the sheetrock and mold, which should of been done by them. My driveway has a hole in it due to the dumpster. They never paid to have my neighbors car fixed.

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