All Year Cooling And Heating

My air conditioning was installed in October of last year. Since the first day it was installed, it was not working properly. The problem is that it runs a long time and it takes almost 45 minutes to shut off. Several technicians were here to fix the problem and nobody was able to fix it. The technicians this company has are very incompetent and I do not think they are qualified to fix air conditioning. I am very dissatisfied and angry. They lied to me several times that they were coming to fix it and finally they showed up after the 4th call.

Dealing with All Year Cooling for me is such a nice experience, fully trained and highly professional. The team is filled with specialists, those having nice capabilities to install, repair and maintain air conditioning. They have given me excellent service whenever I find my AC down. I'm fully dependent on them now, no worries. I highly recommend this service to everyone.

All Year Cooling and Heating is a full service, licensed and insured air conditioning dealer and repair service. We have been serving residents across South Florida since 1973 and have completed over 150,000 air conditioning installations, and have over 300,000 satisfied customers throughout the state. We are proudly recognized as a Top Ten Rheem and Top Ten Trane Dealer Nationwide.

All Year Cooling helped me to get a new A/C System from Trane. They offered me great financing terms and actually the best pricing around. We ended up getting a new Trane XL20i, which offers a few hundred dollar savings for us. All Year Cooling did what they said. Their rep was out by days end. We received a quick quote and the whole process was easy.

My late husband always used All Year for our a/c so when our a/c stopped blowing cold air, I followed the family tradition and called them. Keep in mind that I have never had to call or talk to an a/c company before. Their service department was great and, with a rebate, got the unit for thousands lower than some of the other quotes I got. I recommend All Year and their services.

My family had a good overall experience with All Year Cooling. Their contracts were easy to understand and our rep was good. I recommend them.

All Year Cooling is a great company to work with. They offer "throw back" service and great prices. In today's economy, you find that the level of service has decreased, as most companies utilize overworked employees who have to run through 20 jobs a day or else they get docked pay, but not with All Year Cooling. The technicians stayed at my rental property until the job was done right, allowing me to rent out my unit to potential tenants much sooner. I recommend them.

I am writing to say how pleased my husband & I are with All Year Cooling. From the pre-sale to post-installation, they were nothing but the best. It was a very easy process, and I am writing to tell you how much we enjoyed using All Year Cooling.

In November I registered a complaint with Consumer Affairs about my new AC installation and continuing problems that I was having with All Year Cooling. I was contacted by the owner of All Year Cooling within 5 days of my complaint. He addressed all of my issues, made the changes to my satisfaction and offered me an upgraded warranty. He apologized for my inconvenience and I am very happy with the end results.

All Year Cooling recently replaced the air conditioning system in my house. I was very pleased with the entire process from start to finish. I called and spoke to a guy named Kevin about setting up an estimate. He sent over a very nice man named Eric to take measurements and ultimately see what kind of unit I needed. Eric explained the different brands and offered me multiple choices of systems that I could use in my house. He was not pushy and I appreciated him not trying to pressure me into buying there on the spot. I ultimately got 3 other estimates and all of the other sales guys were very pushy. And they wanted to know what it was going to take to get me to buy right there on the spot.

All Year Cooling had the best price of all 4 estimates that I received. And after it was all said and done, they even bonused me a free year of preventative maintenance and a free UV light system. The installers came out to my house two days later and had the job finished in less than 3 hours. My new A/C system has saved me about $120 on my monthly electric bill. And it is so quiet. You cannot even tell it is running. All Year Cooling gets two thumbs up from this guy! You should for sure call them if you are in the market for a new A/C system!

All Year is an authorized Trane air conditioning distributor. We bought a unit from them in early 2010. Then a few months later, a service man named Jimmy arrived to check over the air conditioner. He said that it would run better if we installed a UV light. We did so at a cost of $400.00. In mid November of 2011, we had another Trane distributor (ECM) check the unit. Their service man indicated that the UV light was not a Trane part, and would not last very long. The use of the non Trane part makes Trane's 10 year parts warranty null and void. We also paid All Year a fee of another $400.00 for an extended service warranty, which they themselves have now made null and void.

The county failed my installation, because All Year did not install to code. All Year's solution was to spin my compressor, and leave me with a mess, an eyesore, and a disaster. They told me that was the only alternative. They lied. I have paid good money for a system that has not worked right from day one. A surge protector, an All Year repair man sold me, blew and damaged my house. Steve **, the All Year electrician told me that surge protector was "a piece of **". I am left with a very unprofessional mess beside my house, and All Year has not even had the courtesy to reply to me. All Year stinks.

All Year Cooling & Heating is an authorized distributor for Trane Air Conditioners. We bought a unit from them, which was installed in the Spring of 2010. Trane provides a full 10 year warranty on parts, and All Year charged us $400.00 for the labor portion of the warranty. On May 11, 2010, Jimmy, their service rep, visited us to inspect the unit, and advised that to make it more efficient, it needed a UV light, at a cost of $400.00. He indicated that it was a genuine Trane part, and installed the light. On Nov 16, 2011, we had another authorized Trane distributor inspect the unit, and they advised, and wrote on a service note that the UV light was not a Trane part.

Due to the installation of a non Trane part, the 10 year parts warranty is now null and void. Plus, All Year is charging us a fee for the labor portion of the warranty, when they themselves, caused the warranty to become null and void

5+ Stars for All Year Cooling. They made a stressful situation easy, by coming out and diagnosing our machine for free. This was nice, as I was not sure if we had a problem with blown A/C, which needed a new filter or something. The service technician was courteous, friendly, and knew what he was talking about. Better yet, he was able to give me a quote that I shopped around, and found that All Year Cooling had the best pricing in town. I highly recommend them to you. I purchased a new A/C system. I am a very happy customer.

As a business-owner, I wanted to follow up my great experience with All Year Cooling, as the name "ConsumerAffairs" is misleading. The Website only allows us to file a complaint. My family wishes to write a testimonial and praise for All Year Cooling for their quick, accurate and friendly response and solutions to our problems.

The A/C was installed in June 2010. In less than a year, it stopped working. They said it needed a part. They missed an appointment. They never called when contacted. They said the part didn't come in. Then, they rescheduled the appointment. Now, 2 1/2 months later, it stopped working again. After one and a half weeks, it is still not fixed. They couldn't say when would the part be in. They never called back. Then, they said that the part was in scheduled appointment. They never showed up again. They rescheduled the appointment. But then, they didn't show up. They said they didn't have an appointment scheduled. Now, I'm still waiting for the 3rd appointment.

I Purchased a 5-Ton Trane 17 Seer air conditioning system with Clean Effects on March 24,2008. On Dec 4, 2008, we contacted the installer, All Year Cooling, because the unit was shutting down intermittently and we couldn't understand why. We live in Florida so the A/C is used almost all year. We also noticed that the unit didn't cool to the setting we chose.

We had a technician from All Year Cooling come out and he couldn't find a problem. Since it was winter, we were confident that All Year knew what they were doing. On June 18, 2009, we contacted All Year Cooling again because once again the unit was not cooling. They sent out another technician that said the refrigerant was low. The unit was 15 months old. The technician added refrigerant, reset the system and stated that the unit was fine.

On April 9, 2011 we contact All Year Cooling again for the same problem. This time the unit would reach a certain temperature and just shut down for hours. Once again, they sent a technician. This technician was more thorough and used something called a "sniffer" tool. He immediately determined that our coil in the air handler had a leak. We showed him our service records and he believed that the problem was a manufacturing flaw and was the cause from the beginning. We contacted Trane (dozens of phone calls to reach a person) who told us that the unit was out of warranty but they might send a new coil at no charge to us.

They refused to acknowledge that the coil was defective in the first place and now we were responsible for all labor costs. Our air handler is suspended from the ceiling of our garage and it takes a small crane and 4 men to take it down and put it back up. All Year Cooling would not accept responsibility either in that none of their technicians researched the problem thoroughly enough to determine the problem from the first service call back in Dec. 2008. Overall, Trane was no help, All Year Cooling sent sub-par technicians and the manager/owner is impossible to reach. We have been told in no uncertain terms that we are on our own. Also, Clean Effects is a total waste of money. No Benefit whatsoever other than it is 100 times harder to clean than replacing a cardboard filter. All Year Cooling has made no attempt to resolve this.

On 9/5/10, we had All Year Cooling give us an estimate to replace our air conditioning unit, at the time when the state of Florida was giving a $1,500 rebate for units replaced from 8/30/10 to 12/31/10. We had our unit replaced on 9/10/10. To be eligible for the rebate, we needed to have an "Air Distribution System test", costing us $600, and the unit needed to be approved by the county. The test was performed on 9/29/10 and passed. The county inspection was done and the unit did not pass inspection.

After numerous appointments with All Year Cooling (at least 3 and no one showed up), they finally completed the work on 3/5/11, and it passed inspection on 3/7/11. Due to the fact that it took All Year Cooling 6 months to complete the job, we were too late to submit the paperwork for the rebate. All rebate forms needed to be postmarked by 1/31/2011.

This is to inform you that All Year Cooling & Heating has made monetary restitution for things not delivered according to the original contract. I am satisfied with the monetary resolution of my problem with All Year Cooling & Heating and therefore am willing to rescind my complaint. This is a follow-up to my original complaint.

My new A/C installation took one month and a half to be at a comfort level, it started on 16 Apr 2010. Today, I am still not satisfied but I am told I have no more options and the way the A/C is working is what it is and I have to accept it. My privacy has been shot as I have had over 15 technicians from All Year Cooling visit my home, and in the end with no air after a new installation.

Air handler has been replaced once as it was wrongfully installed. Compatible thermostat was not installed properly the first time then the second one was wired wrong. Please do not contract All Year Cooling and dealing with them is also very stressful and they do not value their customers. It caused lots of stress, work time and usage of vacation, inconveniences and still not satisfied.

Before you purchase anything from this firm, contact me. I am in the process of getting my money back for failure of this firm to supply and install all contracted equipment they agreed to in writing. So far within 50 days after installing improperly new A/C, they have been in my house a dozen times and still have not fulfilled their obligations. The office staff refuses to reply to email or call. Don't believe one word they say, even if it's in writing you won't get satisfaction. They even overcharged for a permit. I have documented proof that this business took 5 service calls to fix one problem. For your sake, don't buy an A/C from this place. They don't know what it means. A word is a word. They even refuse to return money that they agreed to do in writing. I'm awaiting refund from participating credit bank before final payment is due. I am capable of getting satisfaction sans legal help since I have complete paper proof.

My upstairs AC was not cooling. We called All Year Heating and Cooling, Fort Lauderdale, Florida.The technician reported the problem in the valve connecting to unit and the unit being 10 years old, he couldn't find the part and might take a while. Afraid to be without air for long, I agreed to replace it with a new air handler. Air handler was replaced 9/11/2009 but there was not enough cooling compared to my downstairs (10 year old) unit and it stopped cooling in couple of weeks again.They came in, filled in freon again. When I asked why was it low on freon again, there was no answer. Winter started and we didn't use AC for almost 6 months and come April (2010), and there's no cooling again.

Now the story has changed. There is a leak in the copper duct under the slab and it needs to be changed with estimate of $1250. The problem was not with the old air handler but it seems, the slab leak and I paid for $1650 to replace my working air handler? My frustration ism despite my asking why systems get so frequently low on freon, the office did not listen. Air handler also came with the faulty transformer making buzz noise. It took them weeks to reduce to it to a comfortable level. On earlier install of AC condenser unit, they wired new unit in parallel to old one. Now I have two condensers running off the same switch and they want to get paid to fix this.

Over ten (10) months ago, I hired All Year to install a new air conditioning unit and ductwork. I paid this company in full. Unfortunately All Year's work is not passing the City of Fort Lauderdale final inspection. They have tried to change the plans so they do not have to change out the duct work but they have failed numerous times with the city. Subsequently I have been given stall tactics and missed appointments over the past 2.5 months. This company refuses to provide any timetable for the completion of the job.

I have made several attempts to contact All Year, to no avail. I have been told a number of times that someone would be sent over to fix the problems and complete the job but either no shows up or they send a tech with no idea why they were sent. More importantly, All Year's problems with the city inspectors are preventing me from getting a final Certificate of Occupancy (C/O).

After many attempts I finally hired an attorney to send a demand letter. Two weeks after the demand letter was sent the proprietor, Tom Smith Jr., finally agreed to bring another inspector in to get a final analysis of what need to be done in order to pass inspection. The appointment was set for Dec. 1st 2006. Unfortunately, there was a sewage back up on 11/29 in my apartment preventing me from keeping the 12/1 appt.

I called All Year on 11/29/06 informing their office that my apartment was a health hazard and it is advisable to move the appointment after all of the waste was cleared. Since then Mr. Smith refused to answer any of my calls. I have left dozens of messages and Mr. Smith Jr. is not only responding he has made no attempts to try to set another appointment.

Now I am forced to either hire another company to complete the job and take All Year to court. All Year's problems with the city inspectors are preventing me from getting a final Certificate of Occupancy (C/O). I can not afford to hire another contractor to correct All Year's work. I require that they either refund part of my money to hire another contractor or resolve the violations as outlined in the City Inspector's report.