I paid over $1000.00 for Westinghouse LTV30W2 LCD TV at Best Buy several years ago, so I was no longer under warranty when the picture started to go black on me this June 2011. It would crackle, then pop and go black. I was able to bring up the menu and see that on the screen but nothing in the settings could fix the problem. After a week I could no longer get a picture again and the TV was feeling hot to the touch and smelled like burnt wiring or components. I took it to a repair shop and paid $50 to diagnose it. They said I needed a new main board or a ballast board and that would cost me an additional $200.00 for a total of $250.00. I contacted Westinghouse for a price check on the main board and was told it was $250.00 for that part. They did not offer any info on the problem being widespread with their TVs, nor that the part was not even available through them any longer. All they said was they didn't have the part in stock.
Considering the short lifespan of my Westinghouse, I would never buy another one again. All my TVs have lasted 20 years or better, replacing them only because the style was outdated. Being that I am now on a fixed income, I weighed all my cost options. Fixing mine for a total of $250.00 was not a consideration since I could purchase a new same sized, better brand TV for around $300.00. I looked around and spotted a 1996 used Sony 19" LCD stereo TV at a local Thrift store for $40.00 that was going to be 1/2 off in a week. So after being without a TV for a month, I picked up a decent little TV for $20.00. It's very heavy to lift for a portable, but the picture is perfectly clear.
Westinghouse should be made accountable and compensate us for the defective, and possibly dangerous televisions that they sold us. They are a fire hazard and they should have issued a recall notice warning their customers of this danger. Hopefully, the next unsuspecting consumer will not be sleeping when their Westinghouse blacks out on them.
