Like others here, I bought a Vizio. Two years later, black screen of death. I had it fixed and pop, it went out again. $1500 for 4 years of a TV? That's criminal. A company that knows about the problem but won't fix it? That's criminal too. We need a class action lawsuit on these crooks and fast! People looking in on this thread, never buy a Vizio product. You have been warned.
Consumer Complaints & Reviews


Please before purchasing a Vizio, take a good look at everyone's complaints. I saw them and still purchased one. I wish I had listened. I still have a warranty but I know it won't do me any good. I purchased a 42" in March 2011. TV is channel surfing on its own. Also, it turns on and off all by itself. I searched online and found out it is a common problem and this problem has been going on for quite awhile. I'm pretty sure Vizio has been aware of this problem for awhile as well as other common problems with their product. They gave me a quick fix, you know, the one: disconnect and hold the power button down. I believe that this is a common practice and to get the customer past the one year warranty. It is my personal opinion that the company Vizion getting unjust enrichment by selling defective TVs knowing that they will not last longer than a couple of years.

Vizio: Great TV's, Horrible Customer Service, Will Never Buy Again!
I bought a total of 4 Vizio TVs from Costco at the same time. One of the TVs started showing multiple colored lines across screen. You have 2 options for returns/repairs. You give them your credit card and they send out a replacement immediately while waiting for you to get their TV. They are just supposed to hold the card in case you don't return the other. Oops, they failed to tell me that if I used a debit card that $450 came out of my account until they received the broken TV and processed. Well this took a grand total of 3 weeks to happen.
Okay a mistake, no big deal. The same TV broke again with same issue, 6 months later. No biggie, maybe having issues with this model, other ones I have are great. I called to return again. This time opted for option 2. I return TV, they send out brand new TV this time, no credit card. I called in the beginning of Dec 2011 and opened up a case and asked for return box and R/A. One week, went by, two weeks, three weeks, still no box. I gave them a benefit of the doubt. Xmas time must be busy. I called right after Xmas. Box had not been sent. They couldn't tell me why and would call me back. No call back. I called 3 days later and was given same answer. I called 2 days later, still no answer and would call me back. I called 3 times in one week and was promised a call back that I never received.
Oh by the way, it has now been 5 weeks since I was told a box would be sent to me. I demanded that a TV now be sent to me and I would return their TV once I got theirs without a credit card since they had epically failed on getting me this box in a timely manner. I was told on the 4th call in a week now that a supervisor would now get involved and would call me and that my request seemed reasonable. Guess what, no call. Shocker! But I did get an email telling me a box has been shipped out now almost 7 weeks later, an email auto response. Not a phone call. Again, I called and said this is unacceptable and again they refused. Told them I would never buy another TV from them because of their horrible customer service.
They were polite but didn't seem to care even after I said I was going to post to the most popular sites and tell everyone I know not to buy. Here it is Feb. 1st 2012 and I am still without a TV. I called yesterday and they said it should ship today. One more week of shipping time and will have been almost 9 weeks to replace this TV. If it even gets here. I didn't care that it was the second repair that it needed in 6 months. It happens, things break. It's what happens after there is an issue that shows the true character and integrity of a company. As promised, I am posting this to the most popular consumer advocate sites and have sent this to Costco as well. Beware guys and gals. Love the TVs hate the service.

Bought my Vizio 37inch TV on Dec 26th 2011 and today when I turned it on all, I got the logo on screen. They said they will replace it but after seeing this thread I can only imagine that it will take forever and will die again soon after anyway. I wish I had seen this before I purchased this TV.

I have a 1-year old Visio 55" flat screen that has been 1 month out of warranty. I had a repairman look at it and he told me that it's cheaper to buy another. $1,100 for 1 year is not right, something needs to be done.

For everyone out there with a Vizio TV that flashes like a strobe light, I have an answer that may help you! About 6 months ago, my 42 inch Vizio that I have had since 2008 started flashing like a strobe light. I tried to turn it off for 30 minutes, as I searched in Google,and found that solution, which worked for a while. Every time the TV was turned off, it would revert back to strobe flashing, when it was turned back on. So, I kept the TV on at all times, until one day, my son accidentally turned it off. My TV no longer has any warranty. I bought another TV, but I decided to keep the Vizio, and I took the back of the TV off to try and see what the problem was.
What I found was the motherboard had a blue light on the top, which was causing the flashing. I am not a TV repairman, and I'm sure you aren't either, so the motherboard on my TV is on the left side (if you are looking at it from the back), and it is covered by a metal grate. When I took the grate off, my TV stopped flashing, but when I put the grate back on, my TV started flashing again. So again I took the grate off, and it stopped flashing. I believe that grate was what was causing the flashing, because it somehow was too close to that light. Now that the grate has been removed, I have had no flashing at all, even when the TV is turned off! I hope this saves you guys some money!

I bought a Vizio 32 in LCD HDTV on Nov 11, 2011 from WalMart. I only used it when I was home overnight. Travel a lot for business. I turned it on today, January 26, 2012 and it froze on the screen with the logo and would not go any further. I have had the TV only 2 months. I will say it again, 2 months. What in the hell is that about? WalMart Electronics in Minden, LA where I purchased the TV informs me that they only can make exchange within 15 days of the purchase. What in the hell is that about? Who does that?
I talk with Vizio, I had 2 options: send it back in exchange for new one. Postage obviously on me or they will send me out another one but would have to give them credit card for cost of TV until the one I sent back in that box was received. I am just undone and that is my fault. My father, may he continue to RIP, would roll over right now knowing that I settled for less. Sony would have never done that. You get what you pay for. Disappointed in you Vizio.

We have had this 26" Visio since 03/09 and this week it went black. Consumer reports makes these out to be the set to buy from what I've read here today they are junk. I believe that we should all file a class action lawsuit and ask for our money back along with them buying us replacement TVs of our choice.

I bought a VIZIO E420VL on January 14, 2011. It took a week to ship it here. It died January 14, 2012. The TV was strobing or flashing. The TV then went to a white screen. After a few tips from VIZIO, the TV was fixed for a day or two. It now only shows washed out white colors. VIZIO says they can not help me since I did not purchase the set from an "authorized dealer."

Just another Vizio 42" flat screen TV, that lasted just over warranty. Picture lasts for a couple of hours, then it starts flashing like a strobe light. It ensues, and eventually, the screen goes black. I got the same unsatisfactory standard response from the company, that others received. It is highly unrecommended!

I made a complaint about Vizio TVs awhile back. Inside the back of the TV it says made by Phillips! Vizio is using other companies to build their TVs to Vizio's specifications. It is just my opinion, but I believe they do not plan on staying in business. Take the money and run! I am using my faithful 14-year old RCA with a perfect picture and sound.

After owning the Vizio TV for 2 years, and spending $800 of my hard earned money. The screen started to flicker like a strobe light. I have 5 children, and money is very tight these days. The TV was a huge purchase for us to make. I have tried to have their rep try and walk me through fixing the problem. After doing everything, they said nothing changed with the TV. I have read thousands of complaints, and I am sad of the fact that Vizio is still getting away with ripping people off.

The TV died suddenly after owning it for 18 months for no reason other than planned obsolescence. When I called and asked what the options were, I was told 1) paying for service (The warranty is expired.), 2) buying a new TV, refurbished, at a discount, or 3) tossing it out and buying a new one (another brand obviously).
I had a supervisor come on the phone. She repeated the party line. When I made it clear that I felt I'd been mugged, as if their company had stolen my wallet, she suggested we could "escalate," and that meant go to corporate level. I told her that if the corporate people would respond in a timely manner and satisfy me by either 1) fixing this TV or 2) replacing it at a minimal cost, then I would be OK with that, but timely meant by tomorrow.
She also told me they take 24 to 48 business hours, which means a week. I told her that if they didn't respond quickly, as they took my money, I would spread the word and join the armies of people writing badly about their products which are obviously built to die. Why on earth anyone would consider accepting their offer to buy another one, even discounted, is beyond me. These guys are just thieves. Apparently, the dying TV is their modus operandi. This is a racket, folks.

We purchased a Vizio 47" TV on December 24, 2010. It was a great deal at Sam's Club! It just died today, Jan 17,2012. I would expect a TV to last longer than what ours did. It was not abused, and not used 24/7! I am very disappointed!

I purchased a Vizio Soundbar with wireless woofer in 2009, from Costco. Towards the end of the first year, I started having trouble and contacted Vizio. They spent an hour on the line trying to get it straightened out. It started working again but after a month or so, the trouble started again. I followed the instructions given while it was in warranty and it worked again for a while. I contacted them again but since it was out of warranty, they could do nothing. I understand this and all I wanted was where can I get it serviced? I'm sitting here with a product that cost $250 and I have to throw it away! Never again with Vizio!

We experienced the pop of death yesterday on our 47 inch Vizio. We have had the TV since 2006 so comparatively, it has lasted longer than some others on this thread but still this is pathetic. Is there a recall or class action lawsuit? We have 3 other Vizios of various sizes and now are fearful of the same occurring.

Generally, we were pretty happy with the Vizio model VO47L we purchased from Costco in May 2008. Just now the TV, after only being on for less than half an hour in a cool room, suddenly popped, emitted smoke/burning smell and lost picture. We were terrified we had an electrical fire on our hands. We were able to unplug all the electronics in the stack and promptly Googled our problem, only to find 175,000 results for the phrase "Vizio pop of death". We have contacted Vizio to find out what to do. Costco is next.

I purchased a Vizio 37-inch LCD HDTV in March of 2009. I now have a very bright green line starting at the bottom of the TV screen and running about 1/3 of the way up. I have spoken to Vizio technical support, with no results. They provided me with authorized repair company numbers and informed me that the screen of my TV would most likely need to be replaced at a cost of $610.00 plus repair and service charges. This is more than I paid for the TV less than three years ago. I have certainly learned a lesson on the durability of Vizio products.

On 12-12-11, I posted complaint about a very flaky remote control on my E320VP. The problem is now resolved. After getting a replacement TV and finding the problem not fixed, I contacted support once again. This time the agent figured it out. Grounding the coax cable from the antenna fixes the problem. Outdoor antennas are normally grounded but I have an indoor antenna. Radio Shack has a coax ground block, which I installed and the remote works now.
I asked an engineer friend about this and he conjectured the Vizio may have improper grounding in their circuits and providing a ground on the incoming coax cable stabilizes whatever is going on inside the TV. I suppose it is possible that some of the other strange problems with Vizios could benefit from similar external grounding, I don't know. I'm just happy I finally got connected to the right support person and (at least for now) my TV is working nicely. BTW, I had a job once in tech support. I didn't like it. It's tough and customers can be rude but learned there's always something to each complaint and the challenge is to figure out what's really happening. It pays to be patient and open minded.

I bought the 37-inch TV from Target and got the product plan through them as well as the one year from Vizio. Now almost a year later my screen goes dim and the power shuts off and comes back on again. I've called Vizio and was told that something was wrong with the TV and to send it back wait two weeks and they would send me another one while waiting another two weeks or let them put a hold on my credit card for the total price of the TV and they'd send me a new TV. Of course when I heard this part that I'd have to basically have to pay for another TV I was mad. I guess I will be buying another TV of another brand.

I purchased a Vizio TV in July 2010. It at upon a stand that came with the TV. January 6, 2012 at 3:00 am, the TV stand snapped and caused the screen to fall off the dresser. The TV has been in the same position ever since it was bought, in my bedroom upon my dresser. I contacted Vizio the following morning to ask about a replacement. I sent photos and told them the situation, they claim that their part was built to last and would not break without applied pressure from someone pushing on it or an animal.
I was sound asleep and no animals were in my bedroom that night. The stand would be covered under the warranty but Vizio claims that this was intentional and will not replace this part, it cost over $50 for this part, when I bought the TV for a little over 200$. In my opinion Vizio does not want to take fault for a shoddy product to protect their reputation. But this incident ruined my perception and many of the friends I have shown the damage to.

No thanks! Vizio is a terrible product! Never again.

2 Vizio tvs - 42" and 47". We have had issues with 2 Vizio tv's in the past 3 years. Our first was a 42" and after just under 2 years, the power supply was shot on the TV. Of course out of warranty, Vizio could do nothing for us. We took it to a local TV repair place and paid just over $250 to have it fixed. This TV was purchased before the prices of TVs dropped dramatically and cost us $1200.00 when first bought. My husband thought it was a fluke and the day it was dead we went right out and bought another Vizio.
This time a 47" at BJ's for $900. At 1 year 6 months, we started having problems. After having DirecTV come about 4 or 5 times from Aug to Dec, we have figured out that every port on the TV is now blown. In other words, completely useless. Thank goodness we have the 42" that was actually not being used, so we just put that one up, but how long before that one dies again? Vizio was unwilling to do anything other than offer to send a tech that we would have to pay their labor and for all parts.
I would be more than willing to join any class action lawsuit against this company. It is unfortunate, as we liked the picture and sound on both of our TVs, but when they die in less than 2 years and the customer service they provide is horrible. Only bad reviews here!

Factory refurbished by Vizio VHT510 sound bar home theater system. Christmas present to son. The power pack was dead on arrival. Vizio will not replace but will sell me one Newegg, who sold it and has no more. So now my son has a non-functioning sound system. Pass the buck. Each says the other is responsible. I will try to send the unit back at my cost, of course, and buy another brand elsewhere.

I purchased Vizio model m421VT, #LTLNJJAM060051, 42-inch in July 2011 at Wal-Mart. I purchased Wal-Mart's 'extended plan' and I also carried Vizio warranty. There is the issue, to which I wonder why Consumer Reports (CR) never does reports on customer service of big ticket items. I believe they are all a scam. My issue started on December 16, 2011. The screen went black.
I called Vizio (Utah). After having me go through over the phone operations on my set, they suggested I call the cable company. I had already called them. I have cable in the house. There is no issue as far as Comcast was concerned. I called back Utah. There were more animations with the set, different CSR. I said, "I want a repairman out here. Set the ball in motion." He gave me a control number **. He insisted when I got off the phone to see if the DVD works. I replied, "I have been there, done that. There is no picture or sound."
I sent an email to Vizio support service as a backup. I received an email back, basically telling me to contact them again either toll free or through email for "support". On Dec. 17, I called South Dakota. They said that the repair parts were ordered and from now on call HD Services in Florida. On Dec. 18, I called Florida, HD technicians. I was assured they had my case and they were waiting for parts. They will be shipped overnight. As soon as the tech gets them, they will call for an appointment.
Dec. 20: Where's the technician? Where are the parts? HD's response was "He will call you to make an appointment." On Dec. 21, I was assured that the set would be fine by Christmas. On Dec. 23, nothing was scheduled due to holidays, maybe Tuesday, 27. On Dec. 27, they said that the parts were going to be shipped overnight. On Dec. 28, I was told the parts are shipped to Rhode Island (I live in Massachusetts, 45 minutes from Rhode Island). On Dec. 29, the parts were shipped back. I was waiting on new parts. Due to holidays, maybe it would be next Tuesday.
On Dec. 30, Mellissa said, "Parts are shipped on second day delivery and the parts will be there on Tuesday (count the days as to 2nd day air')!" When I pointed out that the original parts were shipped to Rhode Island, she said "No, they weren't. They were lost by UPS." Obviously, I asked how I got Rhode Island. Apparently, I was never told that. When I asked about all the incidents where I was told parts would be shipped overnight, again, apparently I did not hear correctly.
Today I wait, for Tuesday's **. Oh yes? And Wal-Mart's coverage? Bring it in and we'll send it out. To whom? HD Electronics. I believe consumer fraud is perpetuated on the buyer. Under the guise they are insured. It is a false security. In Wal-Mart's case, they should just give a new TV as to the charge they impose for their insurance.

I bought a Vizio e422VA 42' Wi-Fi built in set last March. I have had chronic problems with picture and sound crashing. The set reboots and picture and sound returns in about 2-5 minutes. This happens once a day. Vizio has indicated to me that they have some sort of engineering problem. They are supposedly going to upload software (or firmware) to the set in the next few months to solve problem, yet they continue to offer this model for sale to the public. It's a shame because it's a great value product otherwise.

I purchased 47" Vizio 2 years ago which came with 4 HDMI ports. 4 months after purchasing, the first port stopped working. Shortly thereafter all HDMI ports have stopped working. So now we are watching regular programming. I called Vizio and was told to puchase a new remote, which I did and did nothing to solve the problem(s). I called Vizio again and was told that they would send out a tech who charges $350 per hour to diagnose the problem. Are they serious?

I bought a Vizio 55-inch plasma in 2009. As of today, it turns off randomly on its own every day. It also flickers off and on for about 5 minutes every time I turn it on before I can watch anything. I can't believe all we get is 2 years to enjoy this TV. Bad product. Visio won't help because it conveniently has past the warrantee. It seems that everyone has the same problems, around 1-2 years after purchase. Seems to me someone needs to recoup these wasted funds for all the consumers that trusted this brand to work at least a normal lifespan of a TV.

I bought a Vizio SV422XVT at Sam's, in the summer of 2010. It's been great, up until 3 months ago. We bought a Vizio BluRay player, and hooked it up to one of the HDMI ports, and it worked fine for about 1 week. After that, the player would only play in short bursts, about 1/2 second at a time. When I noticed that the disc wasn't losing any time, I switched the player to a different HDMI port, and that cured the problem. About a month ago, the TV started turning itself back on, immediately after being turned off. This has only happened a couple of times, and hasn't been a huge concern.
The real problem that I can see coming is that, recently the TV started "freezing", after playing for a few hours, and becomes completely unresponsive to any commands, be it from the remote, or from the buttons on the TV itself. If I let it stay on and do its, "freezing" thing for a while, it will eventually shut off, and do the "Vizio logo flashing yellow/white/yellow/white" until I unplug it. I hate this feeling, after reading all of these complaints. With the problems I'm already seeing with this TV, it's like I can see a freight train coming, and I am powerless to do anything about it. I don't know if I will pay to have it repaired locally. I will definitely not be sending it halfway across the country to get it repaired. Depending on the local repair estimate, I will decide to fix it or replace it, but it won't be another Vizio, that's for certain.

A little over a year ago, we bought a Vizio 47 inch HDTV. A thin black line started to show up across the screen. About 2 weeks after that, the whole screen turned a blue white. No picture could be seen. Of course the factory warranty ran out and the expense to repair it was too high. No more Vizio TVs in this house.
We ended up buying another brand of TV. Would be happy to join a class action lawsuit.

My 26" Vizio started getting lines in it when turned on. After a half hour to hour they would go away. It worked well, but I had bought the extended warranty. So I called the NEW Warranty people. They told me to box it up and send it to them in Tenn. It will take 7-10 days to fix. That was after the 4 days it would take to get there and back. About 18 days total. I told them I was not happy and can it be fixed locally. They said yes and they found the store for me. 12 miles away. Great, or so I thought. 10 days later I call the store.
They got an email stating that the TV was out of date and not to fix it. They (NEW) would contact me. The tech said it could take 2 weeks for them to do so. I contacted them and was told that a check had been issued for buy out of the TV and mailed on 12/19/2011. After reading these complaints, I'm not sure if I'll buy another. Plus I was not told what the amount of the check. I will wait for the check if it is not up to the amount needed to replace the TV, then Walmart, Vizio or New Warranty Co. will be hearing from me. If it is not resolved, I will be back here looking for those of you whom wish to start a class action law suit.

I purchased a Vizio 26 / VA TV. Just a little more than a year later, a vertical line started showing up in the center of the screen. Over time, many more have shown up when you turn it on. Eventually, they seem to fade out but the original center line stays. It causes real problems in viewing. I tried to find information online. I couldn't find anything but recommendations to replace it. I didn't call the company because the warranty was up. I don't have any confidence in this company and will not buy another Vizio product. I have had other TVs that lasted 15 years with no problems.

Like many complaints I have read, mine is similar. I purchased a 32-inch VIZIO HDTV on September 2000 from Target. Shortly after the warranty period of one year, the screen began to flicker and then I lost video. I contacted VIZIO and they gave me a series of things to do to "fix" it. However, the set continued to flicker and lose video periodically. Now, as of December 2011, it does it daily. It does come back eventually. After reading all the complaints, I am concerned I will lose the picture permanently. VIZIO gave me a phone number of a tech company that sets repair up by areas of the country. The tech company told me it would cost $310 to fix my set.
There is no one on their list and suggested I go online to find a repair company. I paid $279.00 on sale at Target. The tech suggested I just buy a new set. Seriously, two years and that's all I get from my purchase? I agree after reading all the complaints that something must be done to hold VIZIO accountable for everyone's dissatisfaction when there so many similar problems. Something is fishy with costly merchandise that breaks down so quickly and especially just out of warranty.

I bought a 65inch 3D Vizio in February 2011. It has gone out. Vizio said they would have the repairman call to set up an appointment in about 5 days, and in 24 hours after that, they should come out. Over a week without a television that I paid over $3000.00 for.
The question becomes how can a company that makes such items that are repeatedly failing customers be allowed to continue? I would never had bought it, had I known. I figured Sam's Club would back me up and take it back. Nope. Sam's quit selling items that are causing people so many problems, or you're about to lose another customer. Just like Vizio did. Let alone the word I spread.

We purchased a Vizio 42" E420VL in October of 2010 at Walmart in Onley, VA. In August 2011, the TV stopped receiving input from the three HDMI ports, the AV port or the Coax port; nothing at all. We paid $648.00 for this TV and I got no support from Walmart and none from Vizio.
I called Vizio and started a ticket in August 2011. They needed me to get a proof of purchase which was finally tracked down in December 2011. Now, the TV is out of warranty, regardless that I started the ticket in August 2011 which was less than one year. So Vizio says that we have to pay out-of-pocket for any repairs. I tried to see if anyone at the Walmart could help me, but of course, they were no help and referred me to Vizio.
I assure you we will never buy another Vizio product again! With all the complaints this company receives, a class-action lawsuit seems an excellent idea. Anyone else want to give that a try?

I purchased a Vizio VF550XVT1A TV in summer of 2009 for $1699.00. This TV lasted until 12/5/2011. At 48 years of age, I have purchased many TVs and this by far is the worst purchase. I am completely unhappy with it. Sony TVs have served me well as other brands, but for a TV to last only 2 years at this price is a joke. I fortunately own a successful optical business in southern California and I have made it a point to tell my many loyal patients that this company does not care nor produce a quality product. I have been in business since 1993 and I have dealt with many manufacturers that supply my business with products to offer my patients.
Very seldom do I have a problem with the manufacture backing up their product when someone is unhappy, even so if the company can't or will not help, I will take over. Needless to say, that company will no longer participate in business with me. I have found that most, if not all, companies that are concerned about consumer satisfaction with their products will be extremely cooperative in satisfying the patient or consumer. I am disgusted with what I have read so far about Vizio's lack of concern for their low budget TVs and other products. I promise all my many, many patients will here about this, and sooner than expected the Vizio company will be no longer.

I have a 32" TV (model VA320M). It will not turn on. It started to slowly die over a few months' period. When playing it, the picture would suddenly go out, with just sound playing. You could turn off for a few minutes, then it would play. Finally, the picture or sound will not play when you turn it on. I only had it slightly more than two years, and is now out of warranty of course. The tech at Vizio gave me a repair number to call in Utah (I am on the East coast). I told him that would be a large cost to ship and repair. I told him Samsung could help me. I'll never buy another Vizio, especially seeing how many folks have the same issue on this website. The consequences are, Vizio soils their reputation for repeat customers, and I have to buy another TV.

To Chris of Murrieta, CA, with problems with sound cutting in and out on movies: SRS TruVolume is flawed, and has this effect on movies. Go to Menu, Audio, Adv Audio and turn off TruVolume. Apparently, Vizio OEMs everything, and they seem to have a lot of design problems. What works is great, but what doesn't is annoying, or disastrous. I should be thankful my E320VP doesn't have a bad problem, but the remote is very flaky, and after having all the hardware replaced, I am convinced this is a design flaw. What really astounds me is that, Vizio Support seems unaware, and is willing to throw technicians and parts at it, in a costly and futile effort to fix the problem. I'll bet this problem exists in many of the Vizio products, but it is so random (yet very persistent), that most consumers probably think it's just how they use the remote.

I bought a Vizio 42-inch TV. It turns itself off and don't come on for 10 -20 minutes. It only stays on for 5-10 minutes then shuts back off. It will not stay on. Also, the remote volume control started changing the stations.

I purchased a $329 22inch Vizio led razor internet TV for my 11 year old daughter for her birthday which was Oct. 5th 2010 and for two days, I yelled at her for not turning her TV off. Well, come to find out her year old Vizio (p.o.s.) turns itself on 10 seconds after you turn it off. So, I say "I'm sorry for yelling at you," to my daughter. I called Vizio. They tell me TV power supply board is shot and I need to have it repaired and that I have no warranty. I will have to pay.

I got the black screen of death. I bought gv47lfhd TV in 2008. For a $1400 TV, this thing didn't last worth a flip. I feel robbed! I will not buy Vizio again. This was the first off brand TV I every bought and it will be the last. I thought it was great for the money until today.

I bought my Vizio 55" LED app TV in July of 2011. In less than 30 days, it started freezing up and turning its self off, so I returned it to Wal-Mart where I bought the TV. And I had problems returning it. It took me two weeks to return it and buy another one. The same make and model (big mistake); after 6 months the picture started to freeze and the TV would turn off by it self. I was told it was the Dish connection I had. Then it slowly started getting worse. This is where I should have called Vizio but did not (another mistake). The warranty was up as of August 2011 and here it is November and my TV will not turn on the Vizio logo; it just blinks white to yellow. I hear this is a common problem with this TV. And now my 42" Vizio is doing the same thing and it's 18 months old and out of warranty of course.
I called Vizio and of course it's out of warranty and it took them a week to get back to me. It's out of warranty, they said. I received no help whatsoever. I just need a 1-800 number to call and pay someone to fix my TV. I paid close to 2k for this TV and it only lasts a year! That is very upsetting. And sadly I own 3 of their TVs. I explained that it had been an on-going problem and they simply said I'm sorry. They explained that with all electronics there is no way of knowing when they will fail. I know whenright after the warranty goes out. They pride themselves with having great a customer service. I think not.

I had a Vizio TV since 2/18/08 and it started smoking from the back of the TV. The screen went black but Vizio and Costco would not do anything about it.

We bought a Vizio E370VA about a year ago. The quality was poor, but we felt we couldn't take it back and put up with the lack of sound consistency and picture quality, it goes dark frequently. When we tried to wall-mount it, though, it was the straw that broke the camel's back. The neck that connects the monitor panel with the stand doesn't come off! I now have to stare at that in addition to having a poor quality TV.
The customer service department didn't know that you couldn't remove and failed to resolve the issue. I later filed an email service request but got no response. A few days later, I had a chat session with someone who insisted the neck came off until finally admitting it didn't, and he told me he had several Vizio products that worked great. He had no sympathy or understanding, and certainly no help. I copied the transcript for my records but am not sure what to do next. The product and the service at this company is deplorable.

I bought a Vizio 37-inch model VX 37 L HDTV 10A television in 2007. It is made in China. Subsequently, I bought a small TV also. Now my 37" has gone blank like all others I saw on the internet, like Vizio logo lights up white with no picture. I now think that I made a mistake in buying this brand, where I could have gotten a name brand for a cheaper price. I now have to think twice when buying a Vizio.

My TV, Vizio 48" purchased on 2007, started smoking at top back side center. The picture screen went black but sound works. Sam's will not repair it.

We bought a 55" Vizio LED LCD Tru TV, fully loaded, with internet apps, on Oct 30th 2010, took it out of the box and set it up maybe a week later. When it was 5 months old, we couldn't change channels, pull up internet apps, shut it off or turn it on. Called Vizio, they said it was the remote, which is $60 replacement fee. This remote controls everything. They said they would send a new one with a hold on my credit card until they received the defective one. At which time, they would remove the credit card hold. Now let me say here, not everyone in this day and age has a credit card, so it took a full two months to receive a new remote.
So we get the new remote, it seemed to work great then I turned the TV off to go to bed and the TV, comes back on. I tried this several times, the TV would no longer shut off. I called Vizio again. They had me turn off power, power cycle the remote and a bunch of other crap. Then they say, "Well, sounds like a sensor in the TV." So they will order one and send a guy onsite to replace the sensor. This guy came in, replaced a sensor. It worked for about five hours. All of a sudden, the refresh is not working and we are seeing extreme pixelation on everything. Again I call Vizio, finally they agreed to replace this TV, which started having these problems at five months old. After all of this, they replaced with a re-certified TV. This started in March. We finally got the replacement TV end of July.
We decided in Dec 2010 to buy a Vizio BluRay Player, with internet apps. It has never connected to the WiFi in the house but we didn't see it as a big deal because the TV connected to WiFi. Suddenly, the Vizio BluRay Player won't turn on. Before calling Vizio, we unplugged and did everything we could think of. Nothing! This was in Sept. of 2011. It was 9 months old and only used on occasion, not daily, not even weekly.
So here I go with Vizio again! They want to again put a hold on a credit card, I tell them, "No, it's under warranty and I want a replacement. Send me RMA packaging." They refused. They want me to send them the unit and once they checked it into their warehouse, they will then send me a re-certified unit. So finally, I get them to agree to send me a box with RMA packaging. Took them until Oct 3rd to send the box, which I never received. I called and got a tracking number. They don't readily provide this. I track it through UPS, find that it entered the UPS facility on Oct. 11th in Illinois. This is now end of Oct. So I called UPS to report a lost shipment. UPS tells me I cannot report it as lost, has to be done by Vizio. So I called Vizio. This guy Patrick in South Dakota tells me he will do this that day. He never bothered! I waited another week, and did an online report to BBB. Within days, I get a call back from a supervisor at Vizio. She says she will make sure the RMA packaging is shipped immediately. So here I wait on Vizio warehouse to receive the order for this and send it out. It is now end of Nov, I just got the RMA packaging. It is a BluRay player box, with a huge hole in it, and no return shipping anything. So now I have to pay to ship this back.
I will never buy Vizio ever again. They have the worst customer service of any company I have ever seen. I get a kick out of them. How when you call they always say how they pride themselves on customer service? I told the supervisor anyone involved in this company should be ashamed to say that when they don't want to replace anything and we are under warranty. So we are looking at other LED TVs and it will never ever be a Vizio again.

I bought a Vizio VA26L in July of 2010 from Costco. Starting a few weeks ago, I started getting the vertical line across my screen. After a while, it does go away but I know that the day will come that it will be on there permanently. Occasionally, a second line shows up as well. I have the Costco warranty extension, but they want me to send it back.
For starters, I want Vizio to pay for the full cost of shipping and boxing this piece of junk to get it back to them. From previous postings, I can only imagine what I'll get back from them. I don't want a refurbished TV. I can really kick myself for giving up my old JVC tube TV--I stupidly thought I was upgrading by going with a flat screen--what a joke!

My 3.5 year old Vizio VO47L TV started to flicker when turned on for a few minutes, like it needed to warm up, then everything works fine. The other day, I turned it on and bam, no picture, just sound, no matter what Input, etc. I started doing research on the internet and found all these black screen issues, and was about to purchase some items to replace, when my wife did some research of her own. I bought this TV from Sams and still have all the paperwork as well as the box and receipt. My wife found out that in November 2009, Sams changed it's policy from 100% Customer Satisfaction to 90-day. Well, she looked at the receipt and I purchased the unit in May of 2008. She called Sams and after her explaining her knowledge of their policy, bam! 100% full cash refund. I am happy.

I own a Vizio 42" Plasma. I have had it for about 20 months. The other night, I was watching TV and I heard a loud pop. A black blob came across the screen and the internal LCD cracked. The TV is hung on the wall.

I bought a Vizio VT 420M and it also appears to have the black screen of death. I bought it from Sam's Club for almost $900, less than 2 years ago. I called Vizio support, and tried their lame troubleshooting, and they said the same as others on this forum have gotten by, contacting their certified out of warranty repair ITI. Sounds like they have a nice scam going on there. To say I'm disappointed that this expensive product crapped out less than 2 years old is putting it lightly. That's ridiculous that their expensive product craps out so quickly. Stay away from Vizio, they are crap. My TV is dead in less than 2 years, and I'm out almost $900.

I bought a 32-inch Vizio LCD which lasted 2 years and 3 months. Now it is garbage since the display went bad and is not worth fixing. The TV was used an average of seven hours per week. Obviously Vizio is not the TV to buy. Actually it's a piece of junk. I have always relied on Consumer Reports but they have been very sloppy lately with their ratings.

I bought a Vizio PH50HD TV in 2007, with a manufacture date of Dec. 2006. The ports for the components keep going out. At first, it had a regular DVD player hooked up. After about 1 year, the AV (RCA) type inputs/outputs quit working. So, okay I'll just buy a Blu Ray and hook up to one of the HDMI ports. This too has lasted about 1 year. And now the audio just went out in the HDMI port # 2, where I had the DVD player hooked up. A swap of the SATTV cables and the Blu Ray cables confirmed it is the audio in the TV HDMI port#2. The TV is now out of warranty and I'm sure it will continue to have problems. In order to watch DVDs and then go back to SATTV, I will have to swap cables back to the lone functioning HDMI port # 1.
The bottom line is this: A TV that cost $1699 should not have any issues for at least 10 years, period. Nothing makes me angrier than when I'm asked to buy an extended warranty for a new product. Make no mistake. They are essentially telling you that you may have just bought a piece of junk that can go bad at any time. It's simply because Vizio or anyone else knows they really don't know what the mean time to failure is on any of the components they get from their component suppliers. They have poor quality products, period. They should build a product with good, reliable, and thoroughly tested components. And they should charge a fair price for the effort. But in this world of smash mouth consumer electronics manufacturing, quantity over quality, we're getting junk. It's time to start shopping for a new HDTV. It won't be a Vizio.

Vizio firmware update rendered my Blue Ray player useless, no picture and DVD won't eject. Customer service could only recommend unplugging it for 45 sec and plugging it back in (like I wouldn't have tried that before looking up their number and calling). Then they said they couldn't help me without a receipt (which I don't have). Talked to manager and the same. It's their policy. Even though they damaged my equipment they wouldn't make it right without a receipt. I will never buy Vizio again, that's my new policy. Very disappointed.

I bought a 48" in 2010 and within 6 months had numerous problems. First the remote stopped working which the company replaced. Then my two-year old sprayed the TV with glass cleaner. Just a little must have leaked into the set and then the picture went dead. Shoddy.

I bought an LED Vizio 42" TV two years ago and got the black screen of death. The repair will cost over $300.00. I will never buy another Vizio product. And I may not buy from Sams again! Buyer, beware! if it says Vizio, buy something else!

I bought a Vizio VF550M LCD HDTV at Walmart in September 2010. It worked fine up until yesterday, when I was hit by the "black screen of death" (the common name for it, I guess, as per scores of internet complaints concerning this problem) appears. The power is still on, but no sound comes forth and all you get is a black screen. I called Vizio and explained it to them. They had me run a few worthless "tests" over the phone and then told me that I should call this company called ITI Repairs to fix it. That I would have to pay for it out of pocket because the set is 14 months old, which is 2 months past the 12-month warranty. I guess this is what we've come to in America nowadays. We spend $1200 on a TV that lasts only 14 months before crapping out and then the company basically tells us, its paying customers/purchasers, to **. I'm not alone here. Others have had the exact same issue!
Let me say this: I'll never, ever buy another Vizio product again as long as I live and I hope others spread the word to avoid this company like the plague!

My husband bought a 47" Vizio LED HDTV from Super Wal-Mart on 5/24/10. He paid over $900.00 for it. Within 15 months, the TV's sound went out. I called Vizio, and asked what the problem could be. They suggested trying a few things. None of their suggestions worked. Then one day, the sound came back on by itself. That only lasted a few days, then the whole TV went out!
I called Vizio again and they suggested a few ideas again, which did not work. Vizio then gave me telephone numbers to a business that repaired Vizio TVs. They wanted to charge almost $400.00 to come and take a look. For the money we paid for Vizio TV, you would think that it would have lasted longer than 15 months. I will never buy Vizio products again, or any electronics from Wal-Mart. Shame on them for taking people's money like that. I think Vizio Company should reimburse customers for their failed products!

I purchased two Vizio TV's; one is used as a computer monitor and the other as a Kitchen TV. I ourchased 14 & 16 months ago. The kitchen TV started to not come on at all, unplugged it for a few days, then tried it again and it worked. Shuts itself off as well. There are many days that it won't come on at all. The TV that I use as a monitor is only 14 months old and just started stinky really bad (which can't be good for you). When turned on, it only takes 10 minutes, then you have to shut it off or leave the room, because you can't stand the stink. I called Vizio and told them that the TV was smelling hot like something was on fire and smells really bad.
I demanded that they recall these TV's, they said they couldn't do that. I also made them aware that if my house were to burn down, I would let my insurance company know that the Vizio TV/monitor was smelling hot like fire and they should go after Vizio and sue them for the damages. They told me not to use it, until I heard something back from them the next day, it's still not resolved more than two days later. How much longer do I have to wait...this is ridiculous! I spent $300+ each and less than two years old and can't use either of them; it's junk!!!
I will never buy another VIZIO ever! Someone should sue them or get them all recalled.

Black screen of death. Yes, I too bought a 50" Plasma Vizio from Sam's Club. It had a beautiful picture and worked great. Now that the extended warranty I paid for just expired, so did the set. Uncanny, how that worked. Now, I'm waiting for a call from Vizio who stated that they will offer to sell me a re-certified television. Well, I already had one replaced 1 year after purchasing it and now this one died. Well, I'm not sure I'm up for this again. What a waste of over $2900 bucks and what do I do with this huge white elephant in my living room now?

I purchased a VA370M 37-Inch Full HD 1080p LCD HDTV on March 14, 2010. Recently, the picture and sound stopped working. I know that the TV is still receiving power because when I hit the power button, the Vizio logo goes from orange to white.
I've recently seen that a lot of other people are having this problem shortly after their year warranty is up, and Vizio isn't doing anything to fix it.

I purchased a Vizio VW26L HDTV a little over a couple years ago. I had many of the complaints about this brand and I have seen that I'm not alone. My TV takes forever to power up and when it does, it has a white screen. It seems to me that there is an issue with their power supplies in the sets. My extended warranty has just passed and I'm getting no support. I am looking to see if there is a recall on their units.
I would hope that my TV would last longer than two years. I will never buy this brand again. There needs to be a recall on their televisions if not, they need to be taken to court to force them to handle their customers.

I bought a Vizio 47" LED HD TV on April 23rd 2010 at Sam's Club. I also bought a two-year extended warranty. On October 10th 2011, the TV began to shut off by itself. There was no picture and no audio. I waited a couple of weeks hoping that the problem would go away. I finally called Sam's and then called the Ins Co. They told me that I would have to wait for them to order the parts needed. Here we are two weeks later and still waiting to have the TV repaired. Judging by what customers are complaining, I think a lawsuit is required.
I can't watch TV and I think that investing $1500 on a TV, that does not work, is not acceptable. I don't put Vizio at fault by itself. I also blame stores such as Sam's, Costco, Walmart, etc as culprits for selling inferior quality merchandise. I encourage people who are having issues with their Vizio TVsI encourage people who are having issues with their Vizio TVs to complain and let friends and families know about it.

I won a 37-inch television last March in a sales contest from work. Because I had a house fire, I did not take it out of the box for about six weeks. Since May, I have continuous problems with it, shutting off or not coming on. I've called the repair department who can't help unless I can tell them where I purchased the TV or show a sales receipt.
The TV shut off for 5 days and I jumped up and down refusing to be put off because I didn't have a sales receipt, the repair department agreed to pay for parts if I paid for labor ($135.00) on a TV I've owned for about 7 months.

I bought a Vizio 47" LCD TV 2.5 years ago at Sam's Club for $900. I had it fixed under a 1 yr. warranty once. It is now in need of repair again. It will stay on for only 10-20 minutes at a time and then there will be a loud pop and a "ghost screen". They're asking $400 to fix it...not likely! I had no help from VIZIO. They will send a repair person for $400 flat rate. No thanks.

This was the hottest TV brand on TV for years but now that my 42 inch popped and black screen of death happened, I have yet to see a commercial. Three years old, what a joke, this is a crime. I am going to try and have it repaired and if it cost more than $300, I will dump the TV. Vizio sucks and I hope they go out of business soon. Buyers beware. Do not purchase a Vizio brand TV.

Bought a 47" Vizio TV in February of 2011. The TV repeatedly turns itself off and on. Customer service suggests that I unplug the TV for a minute and plug it back in to reset it. Have tried that and the problem still persists. They also suggest not using the HDMI input for my cable box. Problem still persist. I see other users with the same issue but no resolution.

I purchased a Vizio 50" Plasma TV in January of 2008 from Walmart for a pretty reasonable price. Until about a month ago (September 2011), I had no issues with the TV and really enjoyed it. It has pretty good picture and sound. The TV has never been moved and stands about 6 feet off the ground so it's had no contact with children or animals at that time.
Last month, upon starting up the TV, I was greeted with sound but no picture. I turned the TV off and turned it back on. This time, I had picture but no sound. I had to turn the TV off and on more than a dozen times to get both picture and sound to work together. In the past month, the problem has gotten significantly worse. Any time the TV is off for more than a few minutes, this problem occurs. Each morning, I now have to power off/on the TV anywhere from 40 to 50 times to get the sound and picture together.
I called Vizio for a resolution to this issue, and while I did buy the extended 2-year service plan on top of the manufacturer's 1-year warranty, Vizio told me that there was nothing they could do. They wanted me to work through an independent contractor to have the TV repaired. When I asked how much that would cost, I was told that it generally is somewhere around $500. $500! I will be purchasing a brand new Panasonic TV for about the same amount of money it would cost to repair the Vizio.

I purchased a 42 inch Vizio tv in December 2010 from Walmart. They told me Vizio offered a 1 year warranty with the tv. So after one month of watching it, the sound kept going in and out, and the tv would shut on and off by itself. Also, it would go dark then lighten up sometimes while we were watching a movie. On 10/24/2011, the tv made a popping sound and went out completely. I have only had the tv for 10 months now and it will not power up at all. I will never purchase another Vizio tv and will not definitely buy a tv from Walmart!
I called Vizio regarding the problems I was having with the tv and they claimed I did not purchase a warranty so they could not give me another one. Also, I unplugged the tv and plugged it back in and still had the same problems! Vizio customer service is the worst I've seen so far. They act like they can't understand what's wrong with the tv and they work there! Anyway, I decided to purchase a different brand that will last longer than Vizio tvs!

I bought a new 26-inch Vizio TV from Walmart. The TV lasted one year and 10 months and the picture went out. It had sound but no picture (black screen, dark spots and red and green lines).

After 2 and 1/2 years, my TV went bad. When I tried to turn it on, it just came on for a second and then shut off. I tried it the next day and it came on with no picture or sound. Here's the kicker, we were gone for several months and the TV just sat. It looks like Vizio will be gone soon at this rate.

I purchased a 42-inch Vizio LCD/HDTV 3 years ago and experienced problems with the television. The TV cuts on and will not stay on, instead cuts right back off. We called Vizio, spoke with a technician but said they could not help us. Vizio pointed us in the direction of an outside tech ITI and now we have to pay for our own repairs. We are very displeased and wish we could return the 42-inch that we just purchased a couple of months ago. Can we sue in small claims court??

I bought my 42" LCD SV422XVT TV a little over a year ago. It worked for about a year without any problems. But now, it has no picture, no sound, and shuts off by itself after a minute or so, which is convenient as the remote no longer works either. I called tech support and was advised, as so many others were, that the warranty expired and they offered me the recertified/refurbished TV.
It is hard to think about what to say next without using expletives. I've had old tube televisions for 15/20 years that never needed a repair. I finally gave them away. I should have kept them. Now I am out a TV. I have been told by a TV repairman that parts for Vizios are not readily available. He has to search online to find them. And even if he can find the parts, it will likely cost hundreds and there's no guarantee that it won't break again. I paid over $800 for this TV. What a waste! If there's a class action, I am in. It is very disappointing to see how many people have been defrauded by Vizio's crappy products. And no matter where the product was purchased or how much they cost, they were all pieces of crap!

I bought the 32" flat screen in January of 2011. As of 5 months ago, it has flickered on and off on its own. I would turn it on and five minutes later it would turn off by itself. The past 3 months it hasn't turned on at all. I had the cable company come to thinking it might of been a wire, but again nothing to do with that. It's a problem with the TV. I contacted PC Richards RT at 46 Wayne, New Jersey and they gave me two options. First, contact Vizio to resolve the problem or buy a new TV. That was their answer. This isn't even a year old and I am very, very upset about this.

Purchase P42HDTV10A February 2009.The unit has not been moved, bumped, jarred or dropped. The TV worked perfect until just recently, October 12, 2011. When I turned on the TV, the entire screen was black and the blackness started to resend to the right side of the screen showing a portion of a picture only to stop short of clearing entirely. I contacted VIZIO and explained what the TV was doing and I was instructed to unplug the TV from the power supply, hold in the power for approximately 30 seconds and plug the power supply back in. This should reset/clear the screen. But, no luck. They had me run the screen cleaner, again no luck. When I asked about having this fixed. I was informed that there would be a case opened but my warranty had expired.

I purchased model VM-230xvt approximately 6 months ago to use as a second PC monitor. It has beautiful LED picture, but it shuts off randomly. I have had it shelved for 2 months due to this. I plugged it in tonight to try to catch some OTA channels. It keeps shutting off after approximately 30-60 seconds. I have a strange feeling it is in that gigantic power plug housing. I think the problem is with the power supply. I dug through a box of miscellaneous power adapters. I found one with same voltage output and nearly identical amperage output. The screen stayed on until I shut it off.

I purchased a 55" Vizio Flat Screen 1080 full HD with apps on October 2010. Recently, note two problems that have developed, TV turns itself off, then back on, and all channels have interference with sound. The sound is not coming from our boxes, we have tested for that.
After reading the complaints, I feel extremely pensive about the issues with this brand. Furthermore, speaking with the CS rep, they offer the same troubleshooting outlined by others reporting the problems. Per my conversation, I asked why Vizio failed to notify their customers. No response. It should be noted that this is a problem created this year, March 2011, via the updates. So, why didn't Vizio inform the customers immediately?
We are not happy with the resolution and, considering we paid over $2,000 tax/s/h, why should we be stuck with a problem that could potentially damage the TV permanently? This problem was created internally and the techs, from what I gleaned, "are working to resolve it". Well that is unacceptable, and to think Vizio won't consider the repercussions to inferior CS, tech support, resolution.
If all the protocol per Vizio fails, we are offered a re-certified TV Hello, not happening. I will continue to update this blog and report information as we receive. Ask yourself this question, as I posed this to CS rep, how could they know all the variables? Or do they? Vizio has kept a low profile on this one. What else is lurking. I'm a very unhappy customer in Metro Washington, DC.

On Saturday, I ordered a Vizio E3D470VX from Walmart. The set arrived today, Wednesday. I plugged the set in and powered it up. The Vizio logo appears and that's it. No menu, nothing else, just the logo.
I contacted customer support, she had me unplug, hold power button down, then plug it back in. That did not fix it. I have submitted info for a case and will now monitor closely for subsequent actions. I will let you know what happens.

I purchased a Vizio 47" last year for $900 with what I thought was an extended warranty from Sam's Club. A year later, the TV went out. Sam's receipt, where the TV and warranty were purchased, was blank except for the price. Needless to say, they would not honor it. Instead, the manager told me that it still had a manufacturer's warranty. Vizio said that I was past the warranty by less than a month and they would not honor it. They offered me a refurbished unit at half price. I went ahead and took that offer. Now, the picture flickers off and on when I watch anything on one input channel. The sound is awful and does not allow you to adjust it without 3 built in choices. I followed their instructions and had no luck. I am a QA inspector and tech for another company and know a few extra tricks without opening the unit myself. I believe that Vizio, as well as Sam's, needs a serious wake-up call and should start respecting their customers better. They should have my first TV repaired free and give me my money back. The additional compensation for problems caused by their lack of prompt and respectful customer appreciation is not far fetched.

After having purchased a $2000 top of the line VF552XVT, the blacklight failed at less than 4000 hours and 16 months. Vizio told me to purchase a new one. I'm not going to purchase a new $2000 TV when their unit was clearly defective with a MTBF (mean time between failures) of 50,000 hours.

I have 3 Vizios, one 47" and two 37". My 47", once turned on, only gives sound but only has a black screen. I turn it off and on and the screen will finally come on, but it takes a good 20-30 seconds. It's very aggravating. And now my 37s are starting to do the same thing. I think we need to arrange a class action lawsuit with the Vizio makers, as they don't want to stand behind their products and fix or do a recall with replacement. Are there any attorneys who want to pick this up and run with it? I think we have a good case. Just let me know and I will sign up! Thanks.

I have a 50-inch Vizio plasma TV which I bought in 2004. Since day one, I have had the screen go blank and pop. I would have to turn the power back on after it would sit for two or three minutes. And then it would turn itself off. It would also freeze, and I would have to unplug it to get it to turn on.
I got the three-year extended coverage from Sam's Club, and 5 months after, the extended coverage was gone. And the screen has gone blank too with no pic, but I have sound.
Looking at 182 pages of complaints, I am concerned about paying to fix it. I think I will buy a different brand--one I can trust.

Honestly this is not a complaint merely an observation. After reading all of the posts, the majority of you bought your televisions from Wal-mart or Costco. So maybe don't buy electronics at low end stores and you don't get garbage product. It's not what you pay for but where you get it.

It is highly unlikely that I will ever purchase a Vizio product again much less recommend them to anyone. I have had this Vizio Gallevia for 5 years now. It's completely dead. Mind you, I purchase this product for $1500.00 and now it sit as a big paper weight. I have another 42" flat screen in my home made from Hitachi, that I purchased 10 years ago, working flawlessly. The Vizio Gallevia was turned ON maybe every other day for about two to three hours.
I have had much better luck with cars than this product. At least with cars there are inspections and checklist to insure it remains road worthy, but with the Vizio Gallevia no such thing. First, it starts humming, then picture quality starts to go, then nothing.... completely flat dead.
I have read many negative postings on the web about this product, and I'm not surprised based on what has happen. Even more frightening is that the company will not stand behind there product. Five years working is not a good industry standard. I will insure what has happen to me does not go unnoticed. There is now way anyone should pay as much as I did or more for a product that will fail in such a short period of time.
I am a stand up person when it comes to my obligation and responsibilities. This is not a drive by commentary; what I have stated are facts.

I purchased a 32" LCD Vizio in 11/2010. I immediately had a problem with programming my cable company remote to the TV. I'm not too technically adept, but this isn't rocket science either. Finally, I got everything working except that I couldn't get the cable remote to adjust the volume. Also, when watching a movie, the sound would go in and out. I called customer service and told that it was the cable company's fault. I called Verizon and they troubleshot everything. Finally, they decided to send a new equipment (cable box and remote).
When that came, I hooked everything up. It was difficult for me since as stated, I'm not too techie. Same problem. No volume control. I decided to go with the flow and use the Vizio remote for volume and Verizon remote for everything else. The sound goes in and out. I called Vizio and was told to put new batteries, unhook this, plug that in, unplug this, input different sequences, etc. By now, months have gone by and the 3-month return privilege is over.
What happened was I was so gullible to think the problem could be fixed and instead of taking action, I went along with a 'stalling' process. Finally, Vizio sent a repairman to replace a board. Same problem, sound in and out. Then they decided to replace the TV (it was within the 1 year period). I received the replacement. Same problem, sound in and out when watching a movie. It's kind of odd, but that's what's happening.
I'm calling Vizio tomorrow but based on the reviews I just read, I can't imagine any satisfaction. As much as I hate all the litigation in this country. People should all get together and start a class action lawsuit. None of us can afford to buy defective products.

I bought a 32 inches Vizio for Christmas in 2008 from Wal-Mart. It still has sound, but the picture is black in February 2011. I contacted Vizio and I was told that the unit was out of warranty, and I wanted to know if the unit was even plugged in. I told them that it must be the problem; after every use, I crawl behind my entertainment system, find the proper cord and unplug the unit. I told her that I had researched on the Internet and apparently this is a reoccurring problem. She told me this was not the case, but she could sell me a refurbished television at a great price. I now own a Phillips and will never buy Vizio again. I wouldn't take one as a gift either. Do a recall and I might consider changing my mind, but if they are going to skirt the problem, I'll continue to tell friends and family if they buy Vizio that they are going to get the runaround, not to mention you will be out a good amount of money. Your $349 only buys you two years and one month with Vizio.

We bought a 47" 1080 Vizio in 2009 and this past week, it went out. It has a sound but no picture. We loved the picture on this TV but we will not be purchasing another Vizio! I wish that we had seen this review before buying the first one. You would think that spending $1,500 on a TV would make it last longer than three years! Consequently, I had to purchase a new TV and throw away the Vizio TV.

About 5 months ago, I bought my 57" and the TV just keep making weird, farting noise and it freezes up go's off and it's just not a very good TV. I really need to know what to do about getting my money back, I don't want the company to try to fix it, I ether want to buy a new one or my money back or I'll have to take further action.

Wow, another victim of Vizio. We purchased a 55-inch HDTV at Costco about 2 1/2 years ago. The limited reviews I found online at that time were actually good. Combined with the product being sold at Costco which is a reputable company, we felt confident in our purchase. Like the thousands of other Vizio customer complaints, we have experienced the exact same problems. First, the "pops of death", and a black screen. The sound works, so on the bright side, we may have lost a very expensive TV, but gained a giant radio.
Obviously, the powers that be at Vizio have decided that short term profits are what's most important. It's incredibly stupid. When you have a great experience with a company you'll share it with 4 people but with this type of experience, at least 40 will hear about it. I've already shared my story with family members, friends, and co-workers, to help prevent this from happening to them. In fact one of my colleagues was about to purchase a TV at Costco today, he's going with a Sony.

I purchased my 47" Vizio 1080P on February 2008. I would like to state that I have purchased three other Vizio TVs since that time. I purchased a couple from Costco and a couple from Walmart. I thought that they were relatively good TVs. My first 47" would not cut on after I cut it off. They want $350 to repair. After reading the reviews, I found out that this is common with this television. I paid $1,500. I could not believe that a $1,500 TV should last for only three years. I guess I better expect for the others to perform the same way. I also have a 67" Mitsubishi wide screen that we purchased in 2002. We have never had a signal problem with this television in 10 years. Of course, we paid $4,000, so you get what you pay for. I'm trying to decide if I should pay the $350 or look for a different brand.

Like many others, I bought a 42" Vizio from Walmart in 2008. Four days ago, all of a sudden, there was sound but no picture. I emailed Vizio and they told me to unplug it and plug it back in (which I had already tried). After reading other complaints, I guess the planned obsolescence for this product is about 3 years. I guess it's time to switch brands.

I bought a 22" Vizio TV from Walmart a few years ago. I went to hook the cable up to it after I had unhooked it and painted our bedroom, and sparks shot out the end of the coaxial cable, frying my whole cable system. I got shocked really bad on my hand resulting in an electrical burn as well.
When the cable guy came out to troubleshoot the problem, he hooked a meter up to the TV and said that there were 110 volts coming out of the TV and it could have burned my house down or electrocuted someone had we kept it plugged in. He said something inside it came loose and it wasn't grounded properly. The TV has never been dropped or jarred and has been in the same spot on my dresser for nearly 2 years now. The cable guy said if there weren't splitters set up in the cable system, it would have fried my brand new 46" flat screen TV.

I purchased a refurbished Vizio 32" LCD TV model E320VL through Woot.com. It lasted for 6 months of light usage, then would no longer turn on. The logo would turn from orange to white and the logo would appear on the screen for about 1 second, then return to the off state. I was told by both Vizio and Woot that I was out of luck. I have since seen many complaints about the same defect online. I can only assume that some responsible individual knew that these were lemons and put them up for sale anyway.

This is my second time to file a complaint in hopes anyone that reads reviews, will not even consider buying a Vizio TV. I only rated one star as they will not allow a zero. I purchased my first Vizio TV on April 4, 2008 and I paid $1,529.79 cash for it. The picture started to turn black less than two years after purchase. I called them and did everything they told me to do, but nothing helped. I have never owned a TV that I have been this unhappy with, as they will not try to help the customer. There has to be a defect in there TVs or so many would not have the same problem. I think the fair thing to do would be to have recall of product. With nothing being done about this, my family and friends will tell anyone we see looking to buy a vizio product to not even consider purchasing these and to check out all reviews of their products. I sure wish I had done this before paying $1,529.79 for junk.

My 8-month old Vizio 55" TV lost 2/3 of its lamps. It was still under warranty, so I called Customer Service. It was not repairable, so they said I would receive a replacement of like value. One month later, I got my replacement but it was 120Hz instead of 240Hz, had 10-watt speakers instead of 15-watt and had a lamp half life of 30,000 hours instead of 40,000 hours. When I complained that this had inferior specs compared to my other one, they first told me I was wrong then told me I was right, but the difference shouldn't matter to me. When I pointed out that the anticipated panel life was 25% less than my other TV, they told me that number was "only an estimate". They admitted that the specs information on their website was incorrect, but downplayed it as of no consequence. The best they could offer is a 6-month additional warranty on the refurbished model. I feel I was misled and got a lesser quality TV than what I paid for.
Additionally, when I first called TS, they told me I would have to take pictures and email or text the pictures to them, or my warranty would not be honored. I managed to do that, with assistance, but I had no idea that my warranty had this restriction and I would not have bought the TV had I known. I live in a retirement community where people aren't that tech-savvy. How many of them cannot comply with the warranty requirements?

Like most people, I fell for an American pride product and decided to purchase a 42" Plasma Vizio TV. Big mistake! After a little more than a year, the screen went totally black. The audio still works but all you can see is a black screen. After I called customer service, I was told the TV is out of warranty and I would have to spend close to $400 to have it repaired by an authorized dealer. So I decided to spend $500 and buy a new one, Viera Panasonic. The old set is still in my garage undecided on what to do with it. Never again. I'll make sure to tell everyone I know about my experience with Vizio. The worst TV ever.

I'm just letting you know that we also have had the displeasure of our Vizio flat screen "pop and off" on us! The set only lasted three (3) years and it was purchased at Sears! As a retail manager, I ask, please don't hold the stores responsible. They are just the "vehicle" that sells the product. We have to continue to "contact" the company to the point of something! To end, I will never buy or suggest purchase of any Vizio product. I hope they "feel it" soon!

I buy Visio 42 TV from Walmart 2010/08. Now TV have sound no picture. I call 800 number at Vizio and they say no can fix - TV is !@#$.
Vizio TV no good. 800 number guy is a-hole. I call him ** on phone because he cant fix TV and tell me to buy another one. He come to Staten Island I kick his ass. He tell me he sorry I mad but nothing he can do. Hey say many Vizio broke like mine but he sorry now.
I still kick his ass he come to Staten Island.

My Vizio loses sound when switching stations. I have to turn the system off and back on, which takes forever with the Vizio TVs. I am very disappointed.

I bought a Vizio 52-inch TV from Costco at the price of $1,499 back in May of 2008. By April of 2009, not even a year later, the TV picture was having a red halo around stuff. Vizio replaced the TV with what they call a re-certified TV. Then not even 2 years later, the re-certified TV picture is blank, but still have sound.
I called Vizio again and they said that it was well out of the 2-year original warranty and there is nothing they can do about it. So, two Vizio TVs in less than three years? They basically told me if I wanted to purchase a third TV, they would give me a discount. Are you serious? Why in the world would I want to purchase a third Vizio TV when the first two don't even work anymore. Vizio sucks! Their product sucks and their customer service sucks. Let me save you the grief, don't purchase a Vizio TV, no matter what the price is! They don't stand behind their product!

I bought a new 50-inch Vizio flat screen plasma TV with a one year warranty from Sam's Club. The TV lasted one year and 10 months and the picture went out. I had sound but no picture. Before it blew, a wobbly red line kept creeping in on the screen.

Horrible TV! I bought a 55" Vizio from Walmart which lasted exactly 1 year and 2 months. When I called, they told me it was out of warranty and with a quick question or two, they told me it was unrepairable! But they were going to help me. They wanted to sell me a refurbished, smaller TV at a (supposed) great deal. I liked the fact that they were an American company. Prices were reasonable and TVs were well-reviewed. My 10-year old Toshiba and 8-year old Samsung still work great! Do not buy a Vizio!

My 47" Gevalia Vizio LCD Flat Screen that I paid over $1300 for, experienced the black screen of death. It appears it was programmed to just go black out of my extended 3-year warranty so it lasted 4 years. I expected it to last longer and it is even used infrequently.

I have 2 Vizio LCD TVs. A 42 inch and a 47 inch. Both TVs are having back-light problems. I will never buy another Vizio product, ever! This company is a scam. VIZIO Customer Service told me the TVs were out of warranty and unrepairable.

The TV went bad (no screen) a month after the warranty had expired. They made me pay $100 to get someone out here and they brought the part.

After three years, the TV will not turn on and Vizio refers you to a company that charges one-third of what you paid for the unit.

I purchased a refurbished HD 50" TV from a warranty repair shop in May 2010. In October 2010, the TV would not turn on. I only had a 90-day warranty from the warranty repair shop. They told me that it had a bad X-Y board and a used one would cost me $200 and a new would be $400. In checking into this TV, I found out that it had been manufactured in November 2007 and first sold by Sam's Club in March 2008. It had broken once in less than a year and a second time(with me) in less than 5 months. I got little help from Vizio and they don't seem to care that a TV they're saying #1 in being sold on the market has broken twice in less than 3 years.
I suppose that I have been screwed by the repair shop and Vizio. I currently am watching a 27" Sylvania TV that I bought back in the early 1970s and I have not had one problem with the TV and it has a perfectly good picture. It was made in America. Too bad our country has settled for cheap crap being built here and abroad (Thanks Washington).
One last thing - I will not be buying a Vizio or recommending one to anyone I know.

My 42-inch Vizio, with manufacturing date of March 2008, was purchased at Walmart in 2009. It first started out with red and green lines through it. The picture is completely gone. It is one big plaid looking screen. I had it for 2 and a half years. I paid $1000. I'm not happy with it. I just purchased new 60-inch LG.

On 4/21/08, I bought from Walmart a Vizio 42" LCD for $898 and purchased the 2-year extended warranty for $58.88. Last night 9/22/11, there was a crackling/popping sound, and the screen went black. Of course, the manufacturers and extended warranty have expired.
After reading so many complaints, I don't think I will try to replace the picture board and prolong the life of an inferior product. On the bright side, I learned two things: 1) Vizo = Junk; 2) Why our land fills are so full.
It will be Samsung for me next time.

After purchasing my 42 inches Vizio HD TV in 2008, I thought I had purchased a great TV. Well, in less than thirteen months the TV went black but still had a sound. I was informed I could get it fixed at the cost of $350. I was surprised, but I fixed it anyways. Now six months later, here it is again. I just can't afford to fix this TV again. I am extremely unhappy with Vizio selling this cheap crap to its consumers.

We bought two 26" Vizio LCD TVs about 7 and 8 months ago, respectively, from Sam's Club. The first problem was on set up as these TVs would not set up on cable but had to be set up on antenna to work at all.
Neither of these TVs is heavily used as the faithful Samsung TV in the living room is the most used one. At first everything seemed fine until the first one started shutting itself off. When I called in, they had me recycle the TV, which seems to have worked so far. But this TV is less than a year old.
The second TV now has almost no sound, even on the 100 setting it is difficult to hear. So as the book says, I called in for help and after spending hours and days on the problem, they have finally agreed to take it in to fix it.
At least that is what I thought until I was told I would have to pay to send it back. The customer service person told me that yes that is written on page 57 of the TV book. Yes, it is there but who reads that before they buy a TV?

We won a 42" Vizio TV in a VFW fundraiser in September 2010. This was a new TV purchased from Walmart in August 2010. The raffle was held in late September 2010 and we didn't install the TV till October 2010. The TV didn't even last 1 year! The first week of September 2011, the TV would turn on then turn off immediately. We contacted Vizio and we're told it was past the 1 year warranty and would have to pay out of pocket to have it fixed. A $500 TV set should last for more than one year. Plus, when we talked to the Vizio tech, it seems that this is not an uncommon issue with their product!

My Vizio 43" LCD suddenly lost resolution. It's just 18 months old. I got an apology from Vizio and they referred me to a local TV repair. The repairman said he will not work on that model because he cannot get parts.

My 50-inch Vizio TV went black but has sound. The TV is less than 5 years old. From my research, it sounds like I am screwed. I will be telling all my contacts to not buy Vizio.

Last February, I impulsively bought a 32" Vizio HDTV which was on sale for the ridiculously low price of $290.00. From my research on the Internet, Vizio was frequently acclaimed for providing great value at budget prices.
After hooking it up at home, I called Vizio to report dissonance in the picture. The agent informed me that I needed an HDMI cable. Why would Vizio insert a connection with its HDTV that was not conducive to high definition? Her response indicated that this was standard practice. Really? Why would a company indulge in such a senseless, thoughtless practice? Why would they deliberately and knowingly pack an unusable attachment that would have to be discarded? What a waste! Wouldn't it be more reasonable and cost effective to remove the useless attachment and simply stamp the box, "HD CABLE NOT INCLUDED?" Think of the savings in material, labor, freight.
I bought the HDMI cable but it took several more calls to fix it, though never quite--the cost of cheap, I told myself. Recently, I started to notice acute discoloration on every channel. No matter how many modifications I made to the menu, the tincture lacked integrity; complexions kept changing and background hues became irksome.
On Wednesday, I called Vizio's tech support. The agent, Kurt, had me restore all manufacture's defaults, tried different maneuvers with the controls, and suggested that it might be the fault of the DVR. But to be sure, I should hook up a DVD player to the TV. If, after inserting a DVD, the colors were still not right, then it would be determined that it was the fault of the TV. I didn't know why he would just assume that I had a DVD player, and what if I didn't?
After I dug the player out of storage, I went on Live Chat for help in hooking it up. In order to get to an agent, I first had to fill out a form with the model number, serial number, number of times called, a synopsis of the issue and the case number Kurt had provided. I got Carlos, who asked if I had contacted Vizio before. Since I had already provided a case number, I thought the question superfluous. But I answered, "Yes, please reference case number **. I then received a paragraph-long message describing what great pride Vizio felt in valuing its customers. Then, we spent quite some time ineffectually trying to get the player to work with a coaxial cable. Finally, Carlos recommended that it would be easier and better to use a tri-colored connection. So, I went out and bought one.
When I called again, I reached Zach. With his help, I hooked up the DVD player, inserted a movie, and communicated to him that there was no improvement. Since the whole reason for taking all that trouble with the player was to determine whether the problem was the TV (and clearly, here was the evidence), imagine my bewilderment when Zach informed me that it was now necessary for me to take two snapshots off the TV screen and email them to photos@Vizio.com. I informed him that I did not have a digital camera. He suggested that I use my cell phone camera. I told him that my cell phone camera didn't take pictures. He suggested that I call a friend, which I did. While I waited for my busy friend to rework his schedule, I googled "Vizio 32" HDTV + issues."
I found a couple of forums in which people were reporting "terrible color" problems with this particular TV; they were asking each other for help. This suggested that Vizio already had knowledge of this issue. Why not, honor-bound by its warranty, simply acknowledge it and fix it? Was there a hidden agenda here? To make one absurd demand after another so that people eventually gave up, or the warranty expire, whichever came first? Was Vizio's customer service the reason why people had resorted to online forums for help?
Later that evening, I emailed the screen shots. Zach had asked for two; just to be sure, I sent them three. The next morning, when I couldn't get through to Vizio by phone, I went on Live Chat. This time, when I filled out the pre-form, I did not neglect, as I had before, to fill in the number of times called (4). In the required comments section, I outlined the issue and sent it. I got Kelly. Kelly wanted to know if I had contacted Vizio before. I typed, "Yes, see case number." She responded with how much pride Vizio had in valuing its customers. I had no response to that; I waited silently. After a while, Kelly wrote that according to Level 3, the pictures were not clear. Could I make them larger? I opened up the pictures; they were crystal clear. I replied with a cryptic no. She replied that without better pictures, Level 3 could not move forward.
I informed Kelly that I had researched this issue on the Internet, that it was a known issue, that the photos I had sent clearly and unquestionably depicted what the issue was and that it was unreasonable to ask for more pictures--especially since I had no camera. She replied that it was not a known issue, that they gave no credence to the Internet, the internet was unreliable, and that unless Level 3 got more pictures, there was no moving forward. I exited the chat. Later that day, when I could finally get through to Vizio, I spoke to another Carlos. I asked him to look at the photos; could he, in all conscience, declare that they were not clear? He said well, they were pictures of people; I should have sent pictures of scenery, take pictures of a nature channel.
I said, "Carlos, this is a known issue. People have written it up on the Internet." He said, "No, this is not a known issue. The Internet is not reliable. Until Level 3 got new pictures, there is no moving forward." Were these people pre-programmed? Who was this capricious Level 3? I asked for a supervisor and Carlos transferred me to Kevin. According to Kevin, looking at my photos, he could see no distortions and no discoloration in the TV. I said, "Are you looking at the same pictures that I am, Kevin?" I asked, "Are you saying that you don't see people looking like baked lobsters? That the one from the DVD looks sepia, and the other one is clearly too dark?" The answer was a flat-out, bald-faced no.
I started thinking, why am I calling these people? I should be in the hospital because there is obviously something terribly wrong with my credibility, my intelligence, my sanity and my eyesight. I should be hospitalized; dear God, please call me an ambulance. I prevailed. I told Kevin that I looked up this issue on the Internet and it is a known issue. He said, "No, it is not a known issue. The Internet is not reliable. Send more pictures to Level 3 or there is no moving forward." Suddenly, the truth dawned on me--I was dealing with a collective paralyzed conscience.
I surrendered. I had no choice but to send new pictures, but then, what absurd thing will I be forced to comply with next? Go out and buy a video camera? Then, what? Back to the store for a connection to the video camera that would feed from my TV to Level 3? Then, what? That I write an email to photos@vizio.com?
I told photos@vizio.com that I would send more photos, under protest, and I am not sure when, since I had to wait for my friend to once again reorganize his schedule in order to accommodate another of their unreasonable requests. I delineated, one by one, my saga with Vizio's disservice since day one. I asked them to please explain to me what good was their warranty, since they had no service center to where one could easily take the TV, get it diagnosed and eliminate the problem?
I did not accuse them of betraying their own "How-proud-we-here-at-Vizio-value-our-customers" label, nor that I was starting to suspect that they would return to me each time with one more preposterous request after another. Instead, I advised that they had already encroached so much on my time, finances and energy, including that of my friend's, that there was no way I could ever let the matter drop. I implored them not to make me involve the BBB and every other consumer rip-off reporting agency on the planet.
Next, I composed an email to Peter **, vice president of IT. I included the email that I had just written to photos@vizio.com. Depending on his response, I would be able to discern if holding people hostage was internal company policy. If it wasn't, I wanted him to notice that Level 3, far from displaying technical merit, behaved like an elitist unit who, from their bully pulpit, doggedly, persistently, unceasingly and arbitrarily dictated one inane command after another. I wanted him to notice how, even as they tormented me for more pictures, their reasons for doing so changed with each new person I spoke to, including the supervisor.
I cc'd William **; as founder and owner of Vizio, because I felt that he would surely recognize how far removed Level 3 was from customer service and technical support. I had a feeling that he wouldn't condone it. I bcc'd Jayme **. I felt sure that he, as manager of marketing, not only had to be aware of the bad press concerning this particular TV, but that he could hardly be so indifferent to it, as to dismiss the source as "unreliable." It was 8:29 p.m.
The response was gratifyingly swift. The next morning, I received a call from someone at Vizio who identified himself as Harley. He told me that it was not necessary to send more pictures. He would personally be overseeing the matter and he already was in the process of making arrangements for a TV repairman to come out to my home. He said that the process would take 7-10 days as they had to procure an expensive part. "Why," I asked him, "do you pre-suppose that a part would be needed or even which part?" He answered, "Oh, we already know what the problem is. It's happened before."
Later, I emailed the three executives to thank them for their escalation. I also wanted to ensure that my experience with Vizio would also benefit others. Not another human being, I wrote, should ever again have to go through what I went through with Level 3. Shortly thereafter, manager of Level 3, JB **, called to introduce himself and to give me his personal extension. He said that he wanted to apologize and that it should not have gone that far. He did not say how far it should have gone. I refrained from asking.
Yesterday (Saturday), the TV repairman called. He advised that the part should become available in three days, not 7-10, as had been initially estimated. Not in time for the Emmy's, sadly, but the big picture at Vizio has begun to look healthier.

I have purchased a VBR210 Blu-ray player from Walmart. It is Wi-Fi connected. I bought it specifically to use Netflix. When using Netflix, about once a week, the digital picture is scrambled all over the screen. I have tried turning it off and on, but that didn't work. The only thing that can solve the problem is to unplug it, wait for a few minutes and plug it back in.
After waiting for 30 hours from an internet ticket I placed, no reply. I called the Support Center. Day 1, the support center said that they would send me another of the same model and I would send that one back, they put a $130.00 hold on my credit card. 5 days later, they called and said that this problem is known and is a Netflix error. Huh? Netflix can cause a problem with a piece of hardware? They asked me to create a voodoo account to see if I could get the error. I said no. After explaining again, the problem doesn't go away unless the unit is powered down. I told him that whenever the Netflix problem occurs, it magically goes away when I power down and up the unit (memory issue?).
They had me do a speed test, that was fine. They left it as, "if you have anymore problems, call us". I said, "Why would I call you? You didn't fix anything this time". The real joke was "Thank you for your recent inquiry with Vizio. I would be more than happy to help you with your concern. Here at Vizio, we do offer best in class technical support".
The support would have to improve to even be called **!

My 42" Vizio LCD HDTV went to a black screen tonight. The sound is perfect but there's no picture. I purchased it in March 2009. It's only 2 yrs. Old. It's garbage according to all the other complaints.

I bought a Vizio 42" TV from Sam's club and the remote went out. I received a new one and it lasted 3 weeks. They are a pile of crap. I tell everyone not to buy one of these China TV.

I attempted to purchase a 37" Vizio television with a person check, in the amount of $475.00 I shopped in Target 3 months prior and made a purchase for $202. My check was denied because I was told I didn't have a good checking history with the store.
The manager said that he couldn't help me. I went down the road to Walmart and bought the exact same TV for $2.00 less and my check was accepted after providing proper credentials. I could have easily used a credit card at Target, but after my check was denied for what is the most ridiculous policy, I've ever heard, I will never shop at Target again. The insulting of my character cost them my business. I was told to make purchases for over $100.00, for a number of weeks, so that I could build up a credit history. I was also told that making a purchase only three months prior showed that I wasn't a loyal customer. Now, I won't be a customer, period.

I purchased a VIZIO HDTV from Costco less than 3 years ago. The video has just quit, sound is perfect and I cannot find anyone to diagnose the problem. I'm about to throw the junk out the window, especially after reading about the experiences of others.

42 inch Vizio: A couple years old and went black with sounds. I'm not happy. I feel like I tossed $800 in the garbage.

I bought a 47" Vizio LCD TV in December 2010 at Cosco. I have reported many troubles on the TV--either freezing or turning off by itself. I have since had the main board in the TV replaced by Vizio and it seemed to work for about a month. Now, in November 2011, it might be turning off by itself again. Is this an ongoing problem with Vizio TVs? I haven't yet reported this to Vizio but will do as my year warranty will soon expire.

Almost two years ago, I purchased a 33" Vizio TV. I enjoyed it so much so a month later, I purchased a 26" for another room. Less than 6 months after purchasing the 26" (and store return was not an option), it started to make humming sounds. I contacted Vizio, who told me to turn it off then back on. The technician took me through all types of hoopla, but no return option.
For the past two years, I have just dealt with the hum by turning the TV off and on. This week, I learned that both TVs now need 3-5 minutes to warm up. The power button has to be held in for, at least, 30 seconds to give the TV enough juice to turn on to a black screen, 2 minutes to warm up to a gray screen, and turn the TV back off and on within 5 seconds of gray screen to get it to show a picture. I did not know a TV needed such perfect timing and attention to operate. No more Vizio.

I went to Walmart where I bought a new Vizio TV, model number VP322 HDTV10A and SN number PSLCHAJ 1862978, Plasma TV. The TV had a great picture and really was a nice set. I had never heard of Vizio and was looking to buy a Sony, but I made the mistake of buying the Vizio because it was $100 cheaper.
Well, the TV lasted two years. We started to put the TV on and it was taking longer and longer for the picture to come on. You would turn on the remote and the Vizio light would come on and off, on and off, on and off. Until one day, the TV would not work. Just a dark screen.
I called Vizio and asked for some help and they told me they never had a problem like this with their TV's. What a lie. Their TV's have power problems and don't last more than 2 years.
I am so upset with myself that I did not buy the Sony TV. I have never had a TV that only lasted 2 years. I will never buy any Vizio product again. They are junk and I would like to find out if someone will help all the people get their money back or fix the TV. I am going out this week and buying a new Sony TV. I hope to never see or hear about Vizio again. They are junk!

The TV was bad after 4 years. There was one loud pop and no picture. I called them and they said that there are no any known issues with the TV. Really? Then, why have over 16,000 people viewed the video on YouTube where the same exact situation occurred? The guy on the phone said he was technical support, customer service, warranty, and everything. He reminded me of Peggy on that TV commercial where the guy blows the customer off.

I puchased a 55" Vizio LED TV a year ago. The remote control stopped working so I called1-800-994-7267 to put in a claim. The technician came to my home. He determined that it was the remote and said that he would replace it in three to four days. After a week, I called the Sam's to follow up. They informed me that they would send me a UPS package to ship the old remote. After shipping the old remote, I didn't get a response so I called them approximately five weeks later. Now, they are giving me the runaround with no answer as to whether they are going to send me a remote.

I purchased a Vizio 23 inch TV through the EPP on my job in March 2010. Almost a year later, a OSD began popping up on the screen at the right hand corner of the TV. After several calls to TS at Vizio, it was decided that the TV should be returned for repair, at my cost. I did return the TV and it was sent back three weeks later which was allegedly repaired but he same problem happened again and again. After several calls to TS, it was decided that a replacement was under warranty.
I was sent a prepaid postage and the TV was sent, and I received a replacement TV, only to have the same OSD problem with the new TV. So again, I called and was put through a series of level 1, 2, 3, TS people and much aggravation and accusations that I must be doing something to cause this problem. So now I am being told that I need a new connection and I need to contact my local cable company to have a different connection before anything else can be done to correct this apparent defective Vizio problem. This TV is defective and I am so aggravated with the "no" help from TS and the fact that they are on the west coast and I am on the east coast, only adds to the aggravation.
After reading other complaints about Vizio, this only cements for me that this is a poorly constructed product and I would never own another Vizio if they gave them away free.

The picture went out on my Vizio EV320VL, but it still had sound. I had the TV for 1 year and 1 month. For 3 months, it was not even being used (college summer break).
The warranty lasts 1 year, and then they wouldn't do anything. I won't buy Vizio again.

I called Costco to advise that the 47" Vizio TV we purchased at $1,499 in December 2007 popped and then turned black. There was no picture and no sound. I asked if there is a recall because there are multiple complaints online with the same problem. I was advised that there were no recalls and our warranty expired so there is nothing that can be done. I advised the person I spoke with (don't know name) that Costco should check into this problem because many of the complaints were regarding TV's purchased at Costco. I was advised that my comments would be passed on to management but that is all that could be done.
I have a problem with Vizio because a TV that is 3-1/2 years old and costs $1,499 should not have to be thrown away after such a short time. I have a problem with Costco also. They are supposed to have "Customer Satisfaction" with purchases. I'm sure I'm not the first complaint they have received regarding this problem. They need to be proactive with this problem and get something done. They should compensate in some manner with these Vizio TVs that definitely have an issue.

My Vizio 55" television failed just 6 weeks past the 1 year warranty. According to Vizio technical support, the backlight has failed and further cannot be repaired. Vizio refuses to provide any assistance because the set is out of warranty. This television cost me nearly $1900.00. And it is only good for 13.5 months. I have spent a week and a half going round and round with the tech service folks. I have even written to the CEO William Wang via certified, restricted delivery mail. The letter was delivered on Wednesday, August 31, 2011. And as of today, I have heard nothing. In the letter, I explained that I would understand if a repair was possible for a few hundred dollars. But to replace the entire set out of pocket when it is still relatively new is unacceptable. I really don't think Vizio cares at all. They have my money. I am left feeling as though I've been scammed. Isn't there any implied warranty of merchantability for such an expensive item that Vizio is failing to meet? What legal recourse do I have if any?

I bought my first Vizio TV from Costco in 2006. It was a 50" Plasma and at that time, it cost nearly $3,000. It worked fine for about 2 and a half years until it started taking longer to turn on. Then it began shutting off within seconds of being on, with the screen completely blacked out. We got rid of the TV and went to Costco and bought another Vizio since it was the most affordable at the time. We assumed the problems with the first one were just a fluke. Now nearly 3 years later, we are having the same problem. Our Plasma does not turn on and the repairman says it will cost "a few hundred" to fix. Even at the lowest quality a Plasma should last longer than 3 years. This is a poor company that does not stand behind its products.

I purchased a refurbished VIZIO M420NV through BrownBox.com. I did not get the extended warranty which was my fault. I have five other flat screen TVs and understand that I have and should get about five years of operation out of these TVs. Not the VIZIO, six and a half months and the repair estimate is $338 for a TV that I paid $590 for. I am not going to risk $338 repairing a problem which was most likely fixed seven months ago.
The TV does have a lovely blue VIZIO light on the front of the TV; it has no picture or sound but it makes a rather expensive night lite. No thanks. The old adage still applies, you get what you pay for. I knew this set would not be used much so I took a chance and I lost. I'm off to the store to buy my fourth Samsung, although, I am considering Insignia due to its two year warranty.

All of a sudden, my 42" VIZIO lost its picture when it was turned on--it did have sound, however. The TV is less than two years old. After a quick phone call to them with a "sorry, that's just the nature of the beast" reply, I wrote to BBB about my frustration. Surprisingly, Breena from VIZIO returned my call and set up a "one-time courtesy repair." Their service representative came to my home within 10 days, with the parts needed (bad picture board), and repaired my TV free of charge. My faith in VIZIO has been restored.

I purchased a 47" VIZIO HDTV in late June 2010 (less than 14 months old). The TV flickers and has large dark spots. I contacted VIZIO and they replied that the TV is not repairable. They offered a re-certified TV for $400. As a result, we lost $1,200 for a TV that we had saved up for on a fixed income.

We purchased a 37" LCD Vizio from Sam's Club on 9/17/2009 and purchased extended warranty. We started having problems with the TV. Lines running through the screen and then it would take several minutes for the screen to appear. I called the Extended Warranty. On July 15, 2011, they shipped a box and said it would take 7-10 days. We waited 3 weeks but no call. I called and they said there was a part that they were trying to locate and to call back 3-5 business days. I called, still no answer. They were still working on it. I called again on August 25 and was told to call back after August 27th. I called again today, August 30 and was told to call back 3-5 business days. I'm done. I want to be reimbursed. I will never buy another Vizio ever.

After purchasing a 47 inch LCD TV in December of 2010 from Costco. It gave very good performance until August 2011, when the dreaded pop and smoke put an end to it ever performing as a TV again.

I bought a Vizio 37-inch 3 years ago from Walmart and now, my TV will not turn on. Black screen, nothing. This is the first TV I have ever bought that just stopped working after 3 years. I should have stick to a Samsung, Sony, GE like I have bought in the past. I am very disappointed and will not buy or recommend this brand to anyone.

On 1/4/08, I purchased a 26" LCD VIZIO model number VW26L with serial number LFMBAAH460606947 for $464 from WalMart. I also purchased the extended service plan, just in case. This was a gift for my mother. She had it in her bedroom and used it moderately.
Last month, she said the picture just went out and hasn't come back. Of course the manufacture warranty was only for a year and the extended expired in January. VIZIO tech was surprised and said it would be cheaper to by a new one than repair this one.

I bought this TV for my husband for Valentines Day. He was watching TV last week and the TV just shut off.
Costco, where we purchased it, says to call Visio. Visio said to call Costco. What a game they play. This was a 1200 TV that I saved hard for.
I will never purchase anything from any company again. I am so mad I could cry.

After a year and one week, I still had sound but the picture went out. Of course, the warranty is just for one year. I took it to a repair shop but it lasted just for a few months. Now, the TV is in a room that is hardly ever used. It's a piece of **. I will never buy VIZIO again. I'm surprised Sam's Club is pushing them so much when Phillips or Sony is better.

I purchased a 42" VIZIO (Model: VO42LFHDTV10A) on November 30, 2008 at TigerDirect retail outlet for $820.97 CDN. It was used as a secondary computer monitor on desktop multimedia system. We only turned it on when it's being directly used for media output (we used it less than the cable-box wired TV set). We never plugged it into a DVD player or wired it up to a TV signal.
This morning, when I went to turn it on, the VIZIO front panel light went from orange to white. Sometimes, even when nobody's home, the light would turn on. Now, the TV is dead and doesn't function at all. A TV set, no matter what the manufacturer is, should last longer than 2 and 3/4 years. I am not even going to bother trying to repair it. I have read far too much today that attempts to repair the TV is an exercise in total frustration and a waste of more money.
Avoid VIZIO like the plague. Shun this corporation and their rundown abortions that they pass off as quality product. Spread the word. VIZIO is just a great big steaming pile of odorous ** perpetrated upon the masses.

I bought a Vizio 32 inch LCD HD TV at Costco. They warranty electronics for 3 months. Right after the 3 month period, my screen started having lines in it. I could not see a picture. I called Vizio where it's still under warranty. They told me to email pictures of it, which I did. They are saying it's not covered. Seriously, their TVs only last 3 month, and they will not budge on repairing it or replacing it.
Do not buy Vizio. They will not stand behind their products. It doesn't even deserve a 1 star rating, but it's the only way to submit this.

I bought my TV in Nov 2010. In the first month, on rare occasion I would notice fuzzy lines for about 20/30 seconds on the screen at random times on random days. It got progressively worse showing up at some point every night. I undid my cable, tried a new cable cord and it still happened. I unhooked cable and hooked the xbox360 up by HDMI cable and it still happen. So August 2011, I finally call and say I need warranty work since it is happening five or more times a night at random times.
I get a run around and I mean serious run around. Explain to me how you can snap a photo or video a random occurrence that lasts 20/30 seconds at a time? I asked them how they do it and they could not tell me because they never tried. Joe stated well we get this often and every sends a picture. I asked if you have this problem often then you already know it is a common issue and should know how to fix it with out inconveniencing me. I finally asked him to stop lying and just be honest, we both know it is a new TV and they are just stalling me hoping I drop it. He stuttered and said that they can't do anything until I give them a picture or video.
Seriously? I do warranty work at my job and I'd quiet if the company made it so hard to deal with especially if they have a history of crappy products and crappy service from what I read here. Never again will I buy or recommend this company. It's sad that my co-worker didn't tell me how bad they were until now; recycled Sony crap as he called it.

I bought this 55' TV less than two weeks before detecting that the TV shut off by itself intermittently. It was very annoying because I have to unplug the power cord from the back panel and plug back before it will come on again. The technical department work me through the detail of resetting the TV to factory setting, but with no result. I was told that the TV was first sold to Walmart and now was out of warranty. I bought the TV from ubid.com, which advertise manufacturer warranty of one year.
Efforts to speak with ubid staff failed. Either Vizio or Ubid is playing a game. I will forever broadcast my experience to everyone I had the opportunity to talk with to prevent this experience on them.

I bought a Costco Vizio 42-inch TV. It started having lines run down the left side after nine months. Costco concierge service had Vizio send a replacement TV. After only 1.8 months, it just shut off--no power would come on.
Here is the part that sucks: There is only a 90-day warranty on a replacement TV, thus I am screwed. Two Vizio TVs in less than four years. Never again!

I bought a 37-inch Vision almost three years ago. I have never had any major problems, until now!
My husband moved the TV into our bedroom and the screen is blurred! He did not bump it or drop the TV so there is no reason for this malfunction! After reading all these reports on this said TV brand, I'm sure it was a bad investment and not my husband's fault in any way!
I do not recommend Vizio to anybody and sure will not buy another of this brand!

I bought four 42" Vizios two and a half years ago from WalMart. Three of the four died in the last year (third one tonight). I called the Vizio VP and he blew me off--actually rude.
I will never buy another Vizio product again. If you read this, you would be making a huge mistake, too, if you buy a Vizio product.

I bought a new 26" Vizio Plasma TV on 8/15/11. I watched it for 3 hours and then the screen goes black but the sound is still on. In all modes.
It appears this is a common problem with many plasma TVs. I am returning it on 8/16/11. I still have my 10-year-old boob tube TV and it still works perfectly. I just thought I'd get with the times and get something new and supposedly better. I'm hooking up the old reliable TV again.

We bought our TV back in November of 2010, I believe. It is now August 2011 and tonight when I was trying to watch TV, my screen would just go black. I couldn't hear nor see anything.
I tried unplugging it for a few minutes, tried shutting it off for a while, with no results. I have a 47" LED HDTV that is Internet-ready, this is not a cheap TV. I know they do random updates, but this is not a random update. The Vizio logo stays white and I know it flashes when updating.
I am so frustrated right now!

just signed up to say....CRAP CRAP CRAP CRAP CRAP CRAP CRAP - I JUST bought a 55 inch really expensive Vizio TV. I thought I was saving money, when in fact the 5 year warranty for almost $300 now adds to the price and eliminates any savings.
I will update when the TV breaks, and how long it takes to fix it, and how much the process sucked, because I already know what to expect - thanks all

I bought a VIZIO 26" LCD TV from Costco in May 2010 and it quit working without any warning today, August 7, 2011. This tv is hardly used because it is in a RV. I have had my SONY for 10 years with everday use and never had a problem. Very disappointing.

Never, ever again. Shame on Sams Club for carrying such a crappy line of equipment

Wow all these stories need to be sent to a major news station and an in-depth story about the trouble with Vizio be made known to the public.
I bought a 47-inch Vizio on August 2, 2011. And here it is August 4th and I have no picture. Needless to say, it is going back to Costco along with this website so they can read about the piece of crap products they are selling.

I bought a 47" flat screen HDTV, Model# SV470M, in Feb of 2010. I was overseas from May 2010-Nov 2010. It is Aug 3, 2010 and the tv powers down by itself. It has been doing this for the last two months, shortly after the warranty expired. It takes a minimum of 5 minutes for the logo light to come on and then to turn the tv on by remote. Apparently there are several problems associated with several models.
I will never buy another and will walk in every store that sells them and speak to their managers to discontinue stocking their products.

One week ago, the picture on my 32" Vizio TV went black intermittently. It's still doing it. I do have sound, however. I have the American Express extended warranty through Costco. I was referred to ITI because I need an estimate for repair. They don't send anyone out to look at the TV.
You can purchase a "complete repair" for $296 or ship it to "wherever" for $189 for a repair. How can I give this to AMEX as an estimate for repair? Anyone out there knows of a reputable Orange County, CA television repair company?

I purchased my 20" Vizio HDTV at Walmart exactly 2 years ago. Tonight the screen is black! After reading these other complaints, I can see that I will need to replace this TV. I have never had a TV go out so fast! I was looking at another Vizio, but now I know that would be a huge mistake! I will get something simple this time (Sony). What a RIP!

I purchased Vizio VU42L LCD TV on 6-25-2007 for $1,000.00 from Costco. And for the past month, the picture screen blinks on and off as well as the sound. Vizio referred me to ITI for a repair company. But after reading all the complaints about this company, I will never buy this brand again. Samsung is the way to go. 4 years for an electronic TV? My mistake for buying this **.

I bought a Vizio 42in lcd VU42L TV 3 years ago and the TV is now shot. I have never had a TV that didn't last at least 5 years let alone with light wear. I paid nearly $1100.00 for the TV. Let's see, that works out to be about $30+ per month. I will never buy another Vizio TV. They are crap.

I purchased a 42'' TV, model SV42OM, on 8/6/2009. Now, it will not power up. I purchased a new power board from Vizparts.com but it still will not power up. I live in a small town with no service places and cannot get any answer as to what might be wrong now.

We finally got a repair man here to fix our Vizio TV. But he came with the wrong parts. I have read many, many complaints about Vizio and the wrong parts being sent when you do get them to repair your TV.
We have now been without our TV for about a month and are really tired of dealing with these people. Our daughter paid $850 for this TV in October 2009 and we really expected it to last us a lot longer than 2 years. Now, they do not stand behind their products and are rude to you.

got tv as christmas gift a few months ago. small-ish, maybe 27 inch flat screen. tv works except on Fox29, which is channel 5 in my area, the sound doesnt work. It works on all other stations and on all the other tv's in the house. this has been goin on for days. I do not believe it is the station, they would not let this problem persist for so long and like I said it works on all the other tv's. I have not contacted vizio yet because I know I do not have the receipt or a protection plan. it was purchased at walmart super cheap.

I am on my second Vizio, I gave this company the benefit of the doubt, and they have disappointed me for the second time. My first Vizio went out after 2 years, and we had a repair man take a look at it, only to advise us that it needed a new picture tube. Well a new tube, along with labor & other parts would cost as much as a new TV. So we did the later. Unfortunately, we bought another Vizio, because of the seemingly good picture quality and of course for the price. If you check around it seems like the price of those Vzio's are dropping pretty fast. I wonder why?

after reading the many stories, I figure I should add to the list. I bought a 47 inch gallevia liquid crystal flat screen about three years ago. Last night at 3 am I turned the tv on, after 5 minutes smoke poured from the back of the TV. Today I called customer support and talked to Grant. badge number 411. He then referred a case number to me, and stated that vizio take smoking TVs seriously. As oppose to the many people on this list whose tvs quit turning on. I suppose if my house burned down due to my melting tv in the living room I may have grounds for a law suit. Now my house smells of melted tv. I wonder if this is covered under warranty.. Wish me luck

Vizio 37" LCD model E371VA
Purchased from Costco in December 2010. Now, 7 months later, black screen, no sound.
7 months.

Bought a Vizio TV- (Mistake #1), Less than 2 years later, a green and red line appear on the tv. Call vizio and they inform me it is a line defect and not repairable. Asked the extremely rude customer service, by email of course because he's chicken shit to call, what I could have done for that to happen. He said nothing, it is a manufactures defect. So if there isn't anything I can do to make that happen, why isn't the company backing their product? His reply is we can sell you another one directly?
What a great solution vizio!!!! let me go ahead and invest more money in a shit TV from a manufacturer that builds them to break after warranty...it's calledPlanned obsolescence or built-in obsolescence[1] in industrial design is a policy of deliberately planning or designing a product with a limited useful life, so it will become obsolete or nonfunctional after a certain period of time.[1] Planned obsolescence has potential benefits for a producer because to obtain continuing use of the product the consumer is under pressure to purchase again, whether from the same manufacturer.
Wow..Thanks Vizio and Thanks Joon Tran for your professionalism. I didn't take the tv and drag it on the back of my car through a snow storm....I simply watch it...I have never had a problem with Sony or Panasonic. Funny thing is that we were buying 34 Vizios for a bar but guess who just cancelled that order after this?? Nice work Vizio!

On July 16 the tv starting have no picture and every time is turned on the only thing we get is the Vizio sign, them i put it a claim with service number 48188487 from N.E.W. the provider of the extended warranty, with the instructions of of send my tv in a box provided by them to they repair facility in Buffalo, NY, i call them and complained about the idea of send a 37" tv to travel around the country for repair and if they don't have a facility here in the Miami area where i can bring the tv myself, the lady say yes and give me the Video Electronic and Parts located at 5260 NW 167 St in Miami Lakes with the phone number 305-623-8875 and tell me that with my service request number they can take care of me.
On friday i take my tv to the repair place and when i get there they don't have any records and ask me to call N.E.W. back, i did it and the person who take care of me say that the lady who inform me of bring my tv to the repair facility was wrong and that the tv have to be send in the box to they repair center, i tell the guy that i buy an extended warranty with the idea of my tv be fixed in my house or in any repair facility around my area and not with the idea of send my tv to travel around the country and that for no reason at all i going to send my tv in a box to be fixed and that i going to pay for the repair myself and forget that i have an pay for a service contract, but that for sure i never, ever have the idea of buy any electronic device from Sam's Club and never, never, ever buy any Vizio product in my life again.

I purchased a Vizio 22-inch LED LCD TV at Sam's Club on July 20, 2011. I brought it home, connected it, and ran it through setup. Above channel 26, the only way to get to other channels was to channel up or channel down (this means to get e.g. 165 you may have to press the channel up button over 100 times).
The first technician had me clear out the channels then re-scan to reset the channels; this did not change anything. The second technician was going to have me do the same thing. When I told him that I had already done that, he said that he would research the problem and call me back in a few minutes. Two and one-half hours later, I called and spoke to technician #3. She decided that the tuner needed to be replaced. I could have it fixed or return it to place of purchase.
On July 23, 2011, I returned the TV to Sam's Club and I had the purchase price refunded. When I returned home, I had a message that Vizio would repair the TV. Since I had already returned it, I called to say I required no further action. He asked me to describe the problem, which I did. He told me that he had a background in software, and to him it sounded like a software issue. This means that no repair or replacement would have fixed my problem because the software would still be the same.
You only get one chance to make a first impression. My impression of VIZIO is not a good one. One star.

So, they sent a technician to replace the sensor. He replaced the main board and IR board for malfunctioning IR circuit. Finally, I got my television back to running condition without changing channels and shutting on and of manually!
I started having more problems last month, 6/11 (TV is 1 year. 6months at this time). The television will not turn on, and when it turned on, there is no picture and sound! I troubleshot the television; unplugged it and re-plugged it, and it turned on. So, I called and asked if there was a timer or something. I explained what the television was doing, and she said it was the back light--it wasn't working. I was told it will cost $200 or more. Are you kidding me?
I wouldn't ever buy another VIZIO without the longest warranty package that can be purchased with it. Consider it a need and a must for the television, when you compare its cost affective statistics against other brand name televisions; consider yourself and the television downtime when it needs repairs. In the end, they said they would split the cost of the repair with me, and I could BUY another television from their list of return televisions that they have in stock.

I bought my TV 42" Vizio V0420E screen, in May 2010. It is going black for about six months. The sound works and if I turn it off, it seems to work. Based on what everyone is writing, it sounds like it is only a matter of time before my TV dies.

Something should be done to protect the public - too many problems with no solutions!

l turned on my Visio 42, took a shower, came back out, and the Visio had no picture but had sounds. It is not even two and a half years old. I called Visio and they made me do stuff that did not work, then gave me a couple of numbers to call, ITI and HDR, to get it fixed for $350. All I want to know is what part was broken, so I can either fix it myself or part the rest of the TV out and get some of my money back. I can't get anyone to look at it because Visio is so hard to work with, that it's not worth the time it takes to figure it out.
I found this $1200 TV on sale for $850, at Walmart, so I guess it cost me $29 a month to have this TV. Now, I don't have one at all! I thought I would have this TV for quite some time, for the money I spent.

tv went dead after 3years.

I bought a 42'' vizio with built in wifi in Winter 2011 for $579 at costco. Picture and Price are great but there are many very frustrating problems.
1) Wifi does not work 99.9% of the time. It will say I am connected to my network when I go to settings but when I select an application, it will say, this application does not work because you are not connected to the internet. It is NOT an issue related to internet speed, when it connects everything streams fine, it is simply an issue of it not recognizing the network at all. It is also not an issue with my wireless network specifically, I have tried multiple wireless networks, in multiple homes, with all different routers. This issue is fixed if you plug in the internet.
2) The TV overall acts like a very slow, silly, and dysfunctional computer. It is typical to have to press a button on the remote 5x for it to register it has been pressed. Furthermore, it can take up to 30s to register that you pushed a button. Thus you never know if the TV is just "thinking" or if it did not register the button.
3) When I press the big middle applications button and scroll to an application (e.g., netflix) and then press "ok," the menu bar just disappears (as if I pressed the big middle button again, which would removed the menu bar from the screen) instead of opening the application! It takes several trys to open an application.
4) The applications do not include any TV that would be available on your computer for free (e.g., youtube, free Hulu tv, or free episodes of a show provided on a networks website)
5) The TV guide setting does not recognize all the channels I can access

My Vizio TV screen went to black with only audio after only 3 years of moderate usage.

Our daughter purchased a 42'' Vizio LCD TV for us in October of 2009; and in July of 2011, we have sound but no picture. We called Vizio and they told our cable man what to do; he did it and nothing happened. They gave us a phone number for a repair company; and just to come to our home, it cost us $320.00. Shouldn't a $700-to-$800 TV last a heck of a lot longer than 2 years? Something needs to be done about Vizio selling unusable TVs. People don't have money to just throw away every couple of years on things that should last for years.

last night my approximatly 5 year old Vizio 37 inch (VX37HDTV10A) just went to black. With the exact same problems discussed by others. Black screen, no sound had to unplug to shut off. I contacted Vizio Tech service and was given the number for an authorized repair service provider.
I haven't contacted them yet because I wanted to see if others were having similar problems. It seems that the problem is fairly common. I wonder if Vizio can be held responsible for a manufacturing defect?

After two years, it quit working. The TV only lasts during warranty. I read the many complaints against this company. It should be looked into.

I purchased VIZIO L37 HDTV on May 12, 2006. On Dec. 4, 2010, TV picture went out. I called customer service, followed their instructions, then the TV started to smell of burnt odor, so I turned it off. The TV was in a vacation home, infrequently used. Less than 100 hours on the TV. I paid approximately $1400. I am willing to drive the TV down to Irvine, Orange County in Southern California so that it can be fixed without paying hundreds of dollars to a technician when obviously, the product is defective.

I purchased a 47-inch Vizio, which stopped working in two years and six months. I paid $1500. I need to file case action suit. Where to file?

I got a Vizio 32" last December 2010. The screen went black. After many months of run around, I got a replacement, which just now went bad (June 2011). I bought it from Costco. Their concierge was helpful but it would be more helpful if Costco did not sell this crappy TV in the first place.
I am very disappointed with the brand and the company and have discouraged at least four people from ever buying one.
I sure won't again. I think there needs to be a recall or class action against Vizio for selling defective product.

BOUGHT theVIZIO tv from walmart , in january 2011, it stopped working , called them , they messed me around for a week, now they say that there warrantee only covesr a refurb tv not a new one,but the one i bought was new ? they said i should read the paperwork , really bad service.

my 42" vizio tv went out on the 1st week of the month. contacted walmarts warranty at 877 968 6391 and they refereed united radio at 800 634 8606 which took a week just to get in the door. tv could not be repaired so he did his paperwork and said in a week he'd be back. a week later united radio computers were down for days and they could not do anything so i was calling walmarts warranty for days and they finally got me to a supervisor who said that the service manager would call me the next day and he didn't.
so here I am with 3 weeks of bs and no tv after buying the stupid warranty and dealing with walmarts warranty dept and united radio and still saying in another week. i called walmart corp headquarters customer service and they could not help me, and told me to deal with the warranty dept. for the record, walmarts simply sucks. they are quick to take your money but slow to do anything else even under a warranty even when no one is doing anything about it.

My fiance and I bought our 47" Vizio flat-screen a little over a year ago. About a month ago, the HDMI went out. Luckily, we bought the extra warranty that covers it until 2013. Unfortunately, the extra-insurance company that Walmart uses has taken a month to call us back with the part, just in time for the sound to go out on the TV. After calling back the very same day that we got the call about the part to inform them that they will need to fix the speakers too, the backlight goes out. As if on a timer with the Vizio warranty, every bit of this goes out in a month span. Even worse, the insurance company that covers Walmart's extended warranty offered us another TV, a refurbished one.
As if I would want that after having this kind of luck? Not only that, but our extended warranty that we purchased would not roll over to the refurbished TV. So we would have a pieced-together TV with no promises. This is the worst experience ever. I will never own another Vizio.

You have a good reputation. Selling Visio tv with the lack of quality and atrocious customer service does not help your image.

My 32" Vizio was purchased at Sam's Club on 05/30/10. The price was $588. On 06/26/11, a piercingly loud noise started, followed by vertical lines through the picture. The TV shut down before I could unplug it and is now dead. It will not power back on and since it was 27 days past the warranty cut-off, I have no recourse except to have it fixed at my expense. Given the number of owners who relate that after repair their Vizio stopped working again, I am not sure I want to throw more money at this situation.
I have owned many TV sets in my life, but this was by far the shortest-lived. This is both frustrating and quite ridiculous...any company whose products have such inherent problems should address them and Vizio is obviously not concerned about their customers or reputation. While checking consumer reviews online for their products, it would seem that Vizio may even be employing people to hype their products and keep the money rolling in...I will never be a Vizio customer again, and while shopping for a new TV, I made sure to inform the store and the other customers present about my terrible experience with Vizio. I will continue to spread the word and hopefully prevent others from wasting their money with this company as well.

Our 2007 purchased Visio 37" completely failed to work on 10/15/2010 - after 3-yrs of intermitten problems.

my late husband bought a 37'' vizio on line from costco on 1-18-08 . today it just went black and a loud buzz comming from it. it would not shut off.i had to unplug it 'when i turned it back on nothing.black screen. i called vizio and they talked me thru some steps but nothing. they asked for all the numbers on the tv and i found out it was refurbished. we were not informed of this. i feel there should be a recall on this after reading all the complaints. my husband died 2 yrs ago and i'm on a limited income and now ,im with out my tv. i was told by vizio it would cost me $357.00 to repair it , and that had to be paid in advance.LOL.i will never buy a vizio ever again. and i have a very big mouth to tell everyone. now is there anyone that can help all of us get this resolved. i need a tv.

I purchased my a 47" LCD TV from Costco in March 2008. Had a 2 tear warranty and AMEX extended it for 1 more year. I thought AMEX matched the warranty. It expired in March of 2011. I never received a warning it was going to expire. I was never given an offer to extend the warranty like all my other TV's before. I would have extended it. That's why I purchased the warranty in the 1st place.
My TV has always run great. The in June 2011 the screen began to flicker and I hear a buzz coming from it too.I first call Costco. They walk me a few thing to try to fix the problem. Then when that doesn't work they tell me it's not under warranty and give me a few places to call for repair.
I then call Vizio and they do the same thing. I was told that they don't inform the owner anymore that their warranty is due to expire. I never heard of this but will look out for it in the future.Has anyone ever had this problem before? I think I should still be under warranty.

47" Vizio TV. Screen went black, no sound after 2 years and 4 months of very infrequent use. Less than 5 hours a week, easily.
Costco said I was out of warranty, and Vizio did not even read my complaint before sending me a list of things to try.
I will not buy their products again. I am in the process of attempting to fix on my own.

Please add my frustration with the poor quality of the Vizio flat screen LED television sets. Purchased a 54 inch 18 months ago, and about a month ago it quit working. Discovered it was the HMDI input one, but got HMDI two to work. Now, it's the remote that will not work. Purchased a VIZIO universal remote, also would not work. Today, by chance, both worked for about an hour. After th, nothing. After reading these same complaints from across the country from so many others who were cheated, I too, will never purchased any product from VIZIO ever again.

bought vizio 47 inch tv on 4/19/2010 and this tv is out of warranty less than 2 months. i called tech support and after troubleshooting, i was informed that the part i need will cost as much at a new tv. i am not able to afford this right now, nor later. how can big corporation manufacture tvs that will not last like the old tube tvs. this crooked on their part for they are getting richer and people who are poor are getting poorer. will you really help people like me because i know i am not the only one this is happened to. hope to hear from you soon.

I purchased a 47" Vizio LCD flat screen from Walmart for about $1000. About two weeks after using it, the volume would disappear and I am not able to use any function on the TV. In order to reset the tv to working order you have to manually unplug and replug the tv into the electrical socket. This happens about once to twice a week.
Then after a few months, if the above was not annoying enough, the tv not only freezes up and loses the volume, but there is a loud piercing sound that exudes from the tv. It resembles a fire alarm. Now imagine laying in bed late at night watching tv as your spouse is sleeping and this "alarm" goes off. Talk about a wake up call. Called Vizio and the reps are telling me that they can't do anything because the record of purchase of the tv is not the same date in which I purchased the unit.

I purchased a 26" flat screen LCD TV in December 2009 from Dell.com. Model number is VA26L 720P LCD HDTV. Now, 18 months later, the TV has gone to a black screen with only sound. I have called Dell who informed me that (of course) it's out of warranty. We had a local repairman look at this, and as I had seen on the Internet from others with the same problem, the inverter board needs to be replaced. I am being quoted $204 to replace this. We paid $279 for the TV. We are now left with junk that we must dispose of somehow.
I will never, never, never buy another Vizio product, and I will tell everyone that I know of the number of similar complaints that I have seen on this website. It's coincidental that many of these were purchased in or around the same timeframe. Vizio needs to be held responsible for this.
We spent $295.74 including purchase price, shipping and taxes when we bought this in December, 2009. Dell was running a special for Christmas with $100 off the purchase price. We will now be forced to spend $250-$400 more to buy another television of the same size. I am not going to throw good money after bad in order to try to repair something that may or may not work for any length of time. I had to spend $36 to have someone diagnose the inverter board problem. Repair cost of the inverter board would be $204.

I purchased a Vizio 26" TV at Walmart in December 2009. Just one year and one month later, a green line appeared on the screen. At first it would come and go, and now it is on there permanently. I called Vizio. I spoke to a very nice lady who walked me through a procedure to try to fix it, but it didn't. She said unfortunately it is a line defect and is not fixable. She asked if I purchased an extended warranty and I told her I did not think so. She said I should call Walmart to find out. I then asked her if Vizio would be recalling these TVs as a Google search returned many reports of this green line defect. She said she did not think so; even though there appears to be many problems with the TVs,1 it is actually only a small percentage of consumers that have problems. I called Walmart who informed me they have no way of looking up to see if I purchased an extended warranty. I would need my receipt. I am very disappointed in Vizio. It seems this TV is made to last only as long as the warranty. Needless to say, I will not purchase another Vizio and I feel they should be recalling their defective TVs.

I purchased Vizio vw46l at Wal-Mart on 04/04/08. I paid $1,529.79. This has been the worst TV I have ever owned. The left side of my screen is very dark. This happens every time my TV is turned on. I am "very" unhappy with this purchase, as this was my first big screen TV. I would rather kept my smaller one I gave away. At least, it showed a good picture.
I think with all these complaints, there seems to be a defect in your product, and it is very unfair to us as we are retired and cannot afford another purchase or repair. I feel some type of action needs to be taken.

We purchased a Vizio 37" HDTV on July 30, 2007. About 5 months ago my remote control stopped changing channels. After purchasing a universal remote, I determined that it was the TV and not the remote. Then on May 29, 2011 the TV started to fade to black beginning from the top, within 6 seconds the picture was gone. We could not turn off the TV with the remote, we had to unplug it from the surge protector to get it to turn off. After turning it back on today (May 30, 2011), it will only display various colored lines up and down the TV. This TV is in our bedroom and has less than 300 hours on it. I understand that LCD TV's don't last forever, but they should last more than 300 hours and more than 3 years and 10 months. We have a 15 year old 21 "Tube" TV that still works great. We purchased this TV because at the time it was the cheapest model, but because of the problems we have had with this product, we will never again buy or recommend any Vizio product.

My wife won a 52-inch flat screen, Visio TV (model va370m) on a contest from work. The TV sat in the garage for five months before we mounted it on our wall. We only watch TV for maybe an hour every night. Five months later, all we get is the Visio logo on the screen, and none of the controls on the remote work. I called the customer support department, and I tried all the usual suggestions on how to resolve the issue. After nothing worked, the representative said that the motherboard was fried. I provided him with all the information he requested, but I could not provide a receipt because it was a prize from work, and getting a receipt from the company my wife works for is nearly impossible.
My wife works for a nationwide company, and I'm sure Visio jumped at the chance of getting the contract for all the TV's the company needed for their top employees. Anyway, by the time we tracked down the receipt, the warranty will have expired. We are stuck to staring at the Visio logo every night to remind us of how awful Visio TV's are. Nice job Visio. I'm glad we only paid what your TV is worth-- nothing!

My Vizio TV is only 2.5 yrs old and has half of a picture. I paid $1200.00 for this TV, and I can't afford to fix it. It's a 46-inch flat screen. I think that with all the complaints I've seen on the internet that there should be some kind of recall or some kind of payment made to all of us. Thank you. Debbie

As I was watching TV last night, all of a sudden I heard a loud pop then my screen went black followed by a humming sound. I tried to use my remote control to turn the TV on and off but was not able to. I went over to the TV to turn it off manually but still couldn't. I unplugged the TV and plugged it back in but still no picture. Tonight I tried again but no luck.
I bought this 47 inch Vizio less than 2 years ago and paid quite a bit for it. My kids and I are now without TV. It is sad to read here that others are experiencing the same problems with VIzio regardless of sizes. If there is a class action suit please count me in. Thanks.

We purchased our Vizio 47" HD TV from Walmart in November 2010. Walmart replaced it in December 2010 with a new one because the 3 HDMI ports went bad. In April 2011 it, the TV went black. We called Vizio because it was outside the 90-day store return policy. The technician over the phone was very helpful. We did what she asked and when nothing worked, we called someone for repair.
We waited a week and repair came. They replaced the panels in the TV. I powered it up and the 1st HDMI port blew again. They ordered another panel and we waited for another week or so. They came out again and replaced the panel and the HDMI port blew again. At this point, the service company talked to Vizio and they decided to send us a new TV.
We are in the process of waiting for the new TV. Thank God that after reading all of these reviews that we purchased the 2-year extended service plan. So far we have had good luck with getting the repairs but it won't be much help if the HDMI ports keep blowing up. We also purchased a Vizio Blu-ray player.
So far we are okay. They have been working with us but the produce is a lemon. We would prefer to get our money back at full purchase price.

Twice now, we have gone to turn on our 26" VIZIO flat screen TV only to have nothing happens except for a blinking power light. The remote is inoperable at these times, as are all of the function buttons on the TV itself. We have tried unplugging the unit from power, waiting five minutes to an hour, with no success. The TV does not want to turn back on. We bought this unit from Costco, and as Costco has gotten tired of dealing with defective products like this, they will no longer warranty them for a year. So I am stuck with a $300 lemon TV in my home. Reading the other complaints online, I see that I have the record for the fastest failure. I knew I should have bought a Panasonic.

Bought Vizio 47" LCD full HD. After almost 2 years, the TV went dead. We turned the TV on and all of the sudden it smokes from the back of the TV, and smelled like something was burnt. The TV wont come back. Luckily I still have the Sears extended warranty. They replaced with the value of the TV at retail price now. Dont buy Vizio TV!

I have had my 42" Vizio LCD flat screen for about 3 years. On Monday, May 9, 2011, we were watching TV until all of a sudden there was a loud pop and the screen went black. We unplugged the TV, plugged it back, turned it on and it started shooting out flames at the back. I'm just glad that we were home and it didn't happen when the kids were watching it. My kids are old enough to be home alone and know what to do if fire accrues but it is a risk factor if you ask me. I had read some others complaints and it seems similar things are happening. Is there a recall on these products? Or maybe are there some coupons for us in case we need to replace a TV in such a short amount of time?

I bought a VIZIO TV from Walmart exactly 4 years ago. Tonight May 10, 2011, we were watching TV and then our TV did a big long screech sound and then went black The TV wouldn't turn on, but when you unplug it and plug it back in, it looks like its on but black screen and no sound at all.

I received a Vizio blue ray dvd player at Christmas, a much wanted gift. After setting up the player and connecting it according to instructions, we watched a blue ray movie. I immediately noticed that the player's bd live function was not working properly. The unit response was extremely slow and I was having problems with the touch panel which also was not responding. When I called in Jan. 10, and after giving all the details of my concerns, the rep. tried to assist me with the bd live function but could not. She asked me to unplug the device and hold the power button down. When there was no change to the functions, she tried to switch me over to another tech. The call dropped and we never continued the conversation.
A few nights ago, on May 2, I tried to watch a blue ray disney movie on the player and I was unable to proceed with the movie. I could not eject the dvd or stop the player. In fact, the only function that I was able to get was power on and off. When I was finally able to contact a Vizio rep., he explained that there was nothing he could do for me because I did not have the receipt. I explained it was a christmas gift and he said he was sorry, but there was nothing he could do for me. He admitted that there was a problem with the Vizio blue ray player. But no help to me. Also during my conversation, with the rep. I was told that Vizio knows of a problem with disney blue ray dvds and they are working on it. What am i to do? How can a company simply turn their backs on products that are defected and give no consideration to the consumer? Vizio will not repair or exchange the blue ray player even though is is not functioning correctly.They can only give me technical support. I feel that I have no consumer rights just because the product was a gift.

I have a 2-year old 32" Vizio Plasma that won't turn on. I bought it at around $500 at Wal-Mart. Too bad it's out of warranty. Vizio repairman cost around $275, and the technician says it might be the power supply. I would say this TV is a low quality TV. Is there any recall? Vizio is selling junk, and consumer is suffering.

We have a Vizio TV purchased at Costco. After three years, the screen turned black and no longer showed images. Costco fixed it for us. Then, the TV's receiver no longer received the remote control's orders. They want to charge me a lot to fix it, even though they already had in the past. Now the screen is black yet again.

I ordered a 55" Vizio flatscreen HDTV with home theater from Walmart for $1693. It took about 3 weeks to get everything. The TV sat in an unopened box for over 2 months while I was getting a cabinet built to set it on. Within 3 months after getting things hooked up, it started getting purple or flesh color and real bright green; it kept getting worse. I called Vizio and was told to take pictures of the screen and email or send the pic. I emailed pics several times.
They kept telling me they didn't get them; I kept sending and calling, 12 times to be exact. Then I was told I couldn't cut & paste--they had to be sent as an attachment. (How did they know the pics were cut and pasted if they never got them?) So I sent pics that way. A couple more weeks went by, and they finally called me to set up a date with a company called HD Repair.
Another week or two went by, and then, the repairman came with the wrong part. A few more weeks went by, and they send another repair man who replaced the main board and fixed the problem. This was Friday night. I worked Saturday and Sunday night. On Monday night, there was no sound, and the TV has been out of warranty for over a month!
I called Vizio again and was told that it was my satellite rec. and I needed to contact Dish Net. A few more weeks went by. I brought out a 19" and hook it up; there's nothing wrong with my Dish equipment. I tried to call the repairman, but there's no answer. I left messages, and there was no call back. It has been sitting here over 6 months and there's still no sound.
The people at Vizio were nice at first, while they were trying to sell me an extended warranty. They also told me the 1-yr warranty started when I ordered my TV, not when I picked it up! Stay away from all Vizio products! Nothing but junk!

I bought a 47" VIZIO LED LCD TV and 13 months later, the picture starts turning white. I emailed VIZIO at its online contact address and received no answer! Should a $1,550 TV lasts for just 13 months? That is a lot of money. My Sony appliances lasted for about 10 and 25 years each before repairs. Do not buy a VIZIO! I spent $1,550 on a 47" TV that lasted for just one year with little or no hope of a decent priced repair. That is way too much. Do not buy VIZIO. Add me to a class action suit.

In the Christmas of 2009, I received a Vizio VA220E from my children for my kitchen. The kitchen was finished in April 2010 at which time, my TV was wall-mounted. About 6 weeks ago, I turned it on one morning, after watching it the night before, and there was black screen and no audio. I changed the batteries in the remote, tried the 'on' button on the touch panel. A neighbor removed it from the wall and checked the connections and even tried another co-axial cable, but nothing has worked. Vizio tells me that I probably need a new back light. But what about sound? Should this product fail after less than 1 year of use?
This is an affront and embarrassment to my children, a loss of enjoyment for me and it cause me angst that my kids feel that they gave me a lemon. None of us can afford a replacement at this time. Now, I have a recessed hole in my kitchen wall, a wall mount and a co-axial cable hanging out. This has made me very upset and angry with no one to turn to for help!

I purchased a Vizio 42" VW42L LCD TV from Wal-Mart on 6/15/2008 and it worked fine till today 4/9/2011. It did the "Pop of death" and then I only get a black screen. The Vizio light turns on and off but I get nothing but a black screen. I paid $1076.68 for a product that lasted less than 3 years. $358.00 per year seems like a lot for a TV. Do not buy Vizio, I won't.

My screen went black while watching. I still have sound. I called Costco and they told me I was just out of my warranty, 19 days. I called VIZIO and was sent voicemail. I left a message and have had no call back. Now I have a hole in my wall (for the wires) and nothing to cover it, but a flat screen radio.

Vizio 47" led flat screen TV keeps turning off and freezing. It's only 4 months old and it sounds like I need to be looking for a replacement. I bought it at Costco and will be notifying them and Vizio of my problems.

We had bought a Vizio LCD TV from Dell on 2/25/10. The TV had been acting up for the last 3 months. On 3/15/11, the TV quit working. We had called Dell because that is who we bought it from and they told us to call Vizio. We called Vizio, they told us to call Dell because that is where we bought it. Dell told us they could not help & that we would have to contact Vizio. After a 2 weeks of trying to get in touch with the correct person, we were told by a phone rep at Vizio that the light panel was out and that that our TV was out of warranty and there was nothing that they could do. My husband had asked for a repair shop that repairs Vizio TVs and we were told that they are unrepairable and we would just have to buy a new one. We explained to her that the TV was less than 13 months old. She again said we just needed to buy a new one.
While we were trying to find the phone numbers of some one to call to get help for this problem, we came across a consumer complaint list for Vizio. There are hundreds of people that have the same problem with the light panel going out, either right before or within 2 yrs of buying the TV. After their warranty runs out or have had to get a new one while under warranty. These TVs have a very short life and the company has made them so they are not repairable or very expensive to repair which is very unfair to the consumer.

I have a 47" VIZIO that went out with a loud boom and blacked out. When I telephoned VIZIO to let them know that I only had the TV for just one month past the year that I had purchased it, they looked up the serial number and said that it had been sent to BJ's where I told them I had purchased it from--which also supported the comment that I had it for a month over the year since I had purchased it. When I called back to tell them that I could not find my receipt, they told me that the TV had been sent to BJ's in August of 2008.
Apparently, the person who spoke to me in October 2009 had put in the wrong serial number. Since I did not give them another serial number, how did they get the correct serial number to say that it was August of 2008 and not October 2009? They are refusing to fix my TV and trying to flim flam me in the processing. I want to know what can I do because they also told me that I needed a power box, so obviously, this has happened to many of their 47" TVs and should be recalled to fix by VIZIO. The money I paid for the TV is too much to pay--not to have a working TV for only one year or a little over one year. VIZIO should not be getting away with selling a product that they obviously already know is defective.

Vizio 47' Flat screen after two years just went black after, then no sound. Bought it at Costco. It's dead! Geez, after reading all the problems, please include me in the class action lawsuit.

Three days ago my Vizio TV quit working. The amber light at the bottom will not come on or the TV will not power on. We bought the TV about one year ago and I guess I am one of the luckier ones because I only purchased a 19-inch TV at 130.00 dollars. I purchased a warranty but after reading all the complaints, there is no use in worrying with doing anything about it. It seems to be a waste of time.
I will not buy another Vizio product if it will not last no more than a year. Thanks for all the information on this. I found this site looking for a way to get a service but forget it. I lost money in buying a Vizio product.

I bought a Vizio vo402e 42" HDTV last August '09. This week (03-03-2011) the screen would suddenly go to a solid magenta screen, then orange, then pink, then bronze, then repeat. Sound is not affected, however. When I turn off and then on, it will be okay for an hour or two and then same problem repeats!

I purchased a VW42L 42-inch LCD TV in August 2008. On March 4, 2011, I woke up at night to find the Vizio light to still be on, but there's no picture or sound. None of the buttons on the remote or television would do anything. Then I unplugged it and plugged it back in. it worked for about 8 hours. Then the picture went off again as well as the sound, and there was a loud noise coming from the speakers. I could still see the backlight on and tried unplugging it. But again, it was the same problem--no buttons worked on the remote or TV.
I always thought it was a good TV and told people I liked Vizio. Now I will be telling everyone that they are junk and to never buy one.

On Jan.1, 2009, I paid $1,288.00+tax to Wal-Mart for a Vizio VW 42 L HDTV 10A. I waited 3 weeks for the Dish TV man to come out to install new dishes. He opened an undamaged box to find that the TV screen had been hit in the center near the base with an object 3inches across before leaving the factory. Obviously, it is sabotage. I returned to the store for another VIZIO and bought the two year extended warranty.
About 3 weeks less than three years since purchased, the TV turned blue and would not turn off both manually or by the remote. A call to Vizio said to unplug it which I had already done. I replugged it a day later and it worked for another 4 weeks. It went to a black screen, no sound. Only the VIZIO light up front will turn from cream to white and back.
My Vizio had low time on it as I was away from home for more than a year due to health reasons. I live alone and no one but me used the TV. I am in my mid-70's and did not think to investigate my problem on the internet. What a shock to find so many people in my exact situation! I live on social security. This is a big part of my income. Every other TV I have owned was given away as I would upgrade to newer and larger units. Those people would continue to use them for many years.
As I paid so much for this one, I expected it to last me until my death, but less than 3 years?! A call back to Vizio after it went black was futile. No suggestions of what to do or where to try. If there is any way a "class action suit" can force them to stand behind defective junk, I will be more than willing to help in any way possible.
Thinking that mine was an unusual problem, last month I bought a $1,808.00 top of the line 55" Vizio to replace my 42" inoperable unit. I have certainly learned to use the internet from now on!

I have had my VIZIO 42" in HDTV for 2 years and 7 months. It went from being a great purchase to being a lemon overnight. We watched a TV show the night before it died with no problems. I turned it on the next morning to watch the news but only the sound worked--the screen was black. My warranty was up seven months ago, and Costco and VIZIO will do nothing.
I paid $1,076.00 for the TV, that works out to be $358.00 a year to watch TV. Why aren't these companies being held accountable? When I was a kid, we had a TV that work for 20 years. Where is the pride that these companies have in their products? They should be ashamed of their business practices. Do not buy produces from VIZIO!

I bought my 42" VIZIO LCD TV on 3/18/10. This TV quit working on 2/15/11. The screen went black and the controls stopped working. I unplugged it for some time, and it turns on, but no picture, and you have to unplug it to turn it off because the controls don't work. I paid over $1,000. I could not find the receipt for this TV. I have the box. It came in and the shipping information on the box last 3/09/10. The time was 21:43:32--the serial number, model number and everything is on the box as well. The sticker on the TV said that it was built in 2007. Beware, it's only a three to four-year TV. Many people are having the same problems. I have talked to a rep for VIZIO and they said that it needs a firm wear update. It's $100. I will keep everyone updated.

I purchased a Vizio 42" LCD TV on 1-5-2008 from Sam's Club in Conroe, TX. When the TV was turned on, the screen went totally pink with black lines laterally across the screen. No volume, and controls on TV set did not work. I spent over an hour with my satellite carrier to troubleshoot the TV problems and it was determined my problem was with the TV. I spent about 1/2 hour with Vizio customer service tech and the problem was determined to have been that the TV is out and in need of repairs. I was given a phone number for an out of warranty service repair company to contact. I am extremely disappointed.
We also own a Hitachi 43" Projection TV, purchased back in 8-2001, when we were living in Mandeville, LA. This Hitachi TV has been loaded on a moving van, with our furniture, when we moved from Mandeville LA, to Conroe, TX. Then when we transferred to Lafayette, LA, the Hitachi moved on the moving van with our furniture and went to storage for 3 wks. Then it was moved to our residence. When we transferred back to TX, the furniture and the Hitachi TV were again on the moving van, in storage for 6 wks, and then delivered to our residence in Montgomery. Guess what? The Hitachi works like a champ!
The 42" Vizio that has never left the comfort of the custom shelf in our living room is down and out in only 3 years. The disappointment we feel toward the product. The expense of replacing the Vizio TV in such a short time leaves us feeling betrayed.

The Vizio 47' TV was delivered and installed yesterday. Today, it does not work! I paid $720 to purchase and deliver a TV. Target wants me to return it for a refund. I am a 65 year old woman, and I don't have a pick-up truck. There is no way I can get this TV back to store on my own.

I have had my TV for 3 years, the week of December 2007, just a little over 3 years. It's a Vizio model no. vu42Lfhdtv10A, serial no. LJPAPCH5050525. I turned it on and it was blank, no picture and no sound. I called around and found out there was no place to fix it at all in the area, and one repair place told me Vizio is really bad about supplying parts to anyone. (Certified Electronics in San Luis, Obispo, CA; 805-543-4484). I called Costco where I purchased it and asked them where I could get it fixed at. They gave me the number to a place called ITI and told me they would be able to help me. I called them (1-888-248-2717) and they told me there was no one in the area that could help me. Then I called Vizio and talked to someone in their support center. He told me it looks like the backlight (I do not know what that is), and I would have to call ITI to have it fixed. He also told me it might still be under warranty. I told him I had already talked to them and he gave me a case number ** and told me to call Costco back and that they would call Vizio for a three-way call.
Both parties were on the phone just to tell me that the TV I had cannot be repaired period. They said once that part goes out on that model, there is nothing they can do to fix it. A 3-year-old TV (I work full time) I can't watch, but after I get off work, I should not go out this soon, and all I wanted was to find a place to fix it. I asked if they could check if there was any recalls issued on this and they said there was none.
Now I have no TV. I work hard for what I have and if a company knows they have an inferior product they cannot fix, they should recall it. I think consumers should be aware if they are buying something that cannot be repaired.

I've had problems with my 26-inch Vizio flat screen TV. I contacted the technical support, e-mailed pictures of the TV as requested. I was told that due to the problem, the TV could not be fixed, but because it was still under warranty, it would be replaced. I had to pay for the shipment of the damaged TV even though it was under warranty. Why have warranty if it is only being partially covered?

Yesterday, we purchased a Vizio 47" LCD Flat Screen TV from Sam's Club. Today our screen went green, and there is no way to fix it. Needless to say, my husband is looking at all of the connections, and there isn't any place to plug in our DVD player. Not much thought went into making this TV. We are very disappointed, and we're about to pack it back up int he box, and bring it back to Sam's Club. Don't waste your money on a Vizio. I wish I had seen the reviews before we purchased it!

I bought a Vizio VBR 100 DVD Blu-ray in December 2009. In December 2010, just before warranty expiration, the unit would arbitrarily shut off in the middle of playing a movie. I contacted tech support, supplied a "certified receipt," received a case number, and shipped the unit to Vizio in Ca on December 6. They received the unit on December 13, and as of January 31, 2011, I was still waiting for replacement that has been promised but never arrived or shipped.
I made constant calls to tech support; and I was given all sorts of stories and promises, but rarely does anybody call back or follow through. They even promised to upgrade to a VBR 200 unit which has wireless, but there was still no replacement. There is no online tracking of a case number or SR number, so all communication has to take place on the phone.
I will not buy another Vizio product. In the meantime, I have upgraded my entire entertainment system to another manufacturer. Good luck, Bill **, you may know how to build cheap equipment, but you don't know how to provided effective customer service when they break.... An another company bites the dust.

I bought my Visio 47" LCD TV in early to mid-2007. Tonight, the screen went black and the controls stopped working. I unplugged it for some time, and it turns on but had no picture. You have to unplug it in order to turn it off because the controls don't work. I paid over $1,000 at Costco for this and had it for 3.5 years. This is horrible, especially given that so many people have the exact same problem. I thought I couldn't go wrong buying it, but you get what you pay for. Now, I will buy a real brand. The value is clearly better, even though you spend more.

I purchased a Vizio VP50HDTV. I have had it for less than 2 years and now there is no picture. I did not have a Costco membership as that seemed to be the best price in town. So I went with "someone who knew someone," that was a member to purchase my Vizio 50" plasma television. So now I have a nearly new television that should have been a household investment, one that should be around for many, many years to come. (Close to $1,200.00 is what I paid for the television.)
I have phoned your customer support many, many times, went through all of the steps of resetting the television, all of the troubleshooting procedures close to a dozen times, spoken to Costco, and to the Costco concierge service, and Vizio technical support with no such resolution in sight. I have even requested the supervisor to put a note in for the Director of Customer Relations or someone that has authority to correctly help me with this issue to return my phone calls. The shift supervisor then stated to me that he does not know that he can forward my request to anyone that will proceed with authority. He also stated that he did not have a supervisor and when I asked him if he was the boss, then he said no and refused to give me any names of his senior executives.
I am not asking for the money that I spent back, just that the television gets repaired or replaced. I run an Adult Care Facility and television is a regular event during "Free Time". Not having our routine has been very difficult to manage. I am hoping that we can figure something out shortly, please.
I purchased your Vizio VP50 HDTV 2GA, the serial number is: **. The manufacturer's sticker on the back side of the television is dated November 2008. I paid a few dollars shy of $1,200.00 (one thousand, two hundred dollars) and I enjoyed it for less than 2 (two) years. I am out $1,200.00, a few bruises from some of the mentally challenged adults, here at the home, and one older male resident has had to be temporarily removed.

I purchased a Vizio 42" flat screen TV on June 14, 2008. The back light went out on January 26, 2010. On February 2nd, ITI ( a company contacted through Costco) replaced the back light for free as the TV was still under two year warranty. However, last January 14, 2011, the back light was out again. Vizio will not back up their product. The repair will cost at least $350. I spent $1078 for a TV that lasted only two years and seven months, it sure has definite design flaws.

I bought a 42" flat screen in September 2009. One night I shut the TV off before I went to bed. When I got up in the morning, the TV never turned on again. There's no power at all, no Vizio, no sound, nothing. I called Vizio. They tried to reset the TV but that didn't work. It did have a one year warranty. It's too bad. The TV was only bought 13 months before it died. Never buy Vizio ever!

We've had two Vizio TVs go black, a 32" purchased in March 2010 and 55" purchased in May 2010. Both were purchased at Costco. The 32" was replaced by Vizio with a refurbished TV instead of a new one. We were very disappointed in the way they handled the warranty.
My 55" just went black screen. I'm concerned because we have 3 other Vizio TVs. After reading several complaints relating to the same problem, it seems that this is a defective product that needs to be recalled.

I have a Vizio L32 TV that I purchased in 2005. It recently lost the picture and only has sound. I have researched the problem via different websites. This seems to be a chronic problem with Vizio TVs. I have other TVs that have lasted 10 years plus, not like Vizio products. I do not recommend Vizio.

I bought my Vizio E322VL on 11/29/10 because I needed to replace my working 10-year-old Sony Trinitron. Out of the box, it looked like I had some backlighting issues. It had a horizontal band that was darker than the rest of the screen. I called Vizio and they said that they will replace it. In the meantime, we continued using it.
On 01/01/11, just a month and two days after purchasing it, it "popped" and we now have horizontal lines throughout the screen. This time, it is the LCD and not the backlight. I am still waiting for the replacement. So I am now thinking, should I keep it and go for the extended warranty or should I just take it back to Sam's Club and start again?

It sounds like I'm with many, many other people on this one. I purchased a Vizio 42" LCD HDTV (model #VO42LFHDTV10A) somewhere around January of 2009. Less than two years old, when I came home tonight and tried to turn on my TV, my Vizio logo changed from orange to white like it was powering up, but nothing happened. No picture, no sound. I tried turning it on and off several times, but to no avail. I then made sure all connections were secure, even though it hadn't been moved and they all were. I then unplugged and plugged it back in several times and still no picture or sound. With these many complaints and if they're not willing to hold themselves responsible, I'm on board for a class action suit as well. Please keep me informed if/when we get there. Keep the complaints coming if you experience the same issue/s. I will never purchase another Vizio product ever again!

After just 4 years, while watching TV, I heard a pop sound and my Vizio 37" TV died. I looked online and saw numerous complaints about Vizio TVs breaking between 2-4 years old. I paid 1000 for this set, and so you think it would have lasted more than 4 years with very limited use.

On August 6, 2008, I purchased a 42" Vizio high-definition television which with tax came to over $900.00. 3 months, which was 15 months after purchase, out of warranty the television just stopped working. I contacted Walmart and they referred me to Vizio out of California. They were of no help whatsoever so after the TV sat for approximately 3 months, I took it to a repair shop here in Wilmington, which ended up costing me $200.00 to replace a starter in the television.
The television worked for approximately 3 months and went out again with the only working part of the TV being the Vizio emblem, which would come on and off with the remote. I wrote Walmart's corporate offices and they wrote back asking for the location of the store where I purchased, the serial number and model of the television so the store could get in touch with me, but only after I mentioned filing a complaint with you.

I purchased 2 32vinch E320VL sets from Wal-Mart late last year. Within a year, both have failed; one will power on to show the vVzio screen and the other will not power on at all. Vizio will not replace my sets with new sets. They will only repair them. Again, this will be the fourth repair for either set.

Adding my story to the Vizio TV crisis. I had 42' flat screen Vizio for about 3 years and the usual happened. No picture, just the sound! I cannot believe that I wasted $1400 on this piece of junk. Stay away from Vizio.

I bought a Vizio 42-inch from Walmart and one year and one month later, I have a split screen where one side is either black or squibbly lines. When I called, it was the same runaround with the pictures and emailing the receipt. Then they told me the TV was unrepairable and because I didn't buy the extended warranty and the one year was up, I was **. After numerous phone calls, the manager told me that he could sell me a model that they didn't sell at the store for a discount which was only going to be about $100 less than my original. So forewarning, I will never purchase a Vizio and if you do, I would purchase the warranty.

We purchased a 50" Vizio Flatscreen TV 3 years ago and it just went dead. A very expensive product to only enjoy for about 3 years. Flatscreen TV should at least last for about 16 years or better.

After four years of owning a Vizio TV 42-inch flat screen (bought from Costco), the screen just went black and the sound disappeared. I have read that is a common problem and that the only viable solution is to buy a new TV, as repairing the old one is a costly enterprise.
If anyone has any better suggestion, please let me know

Bad TV. Bad remote. Bad service.
Pros: sub-standard product. Cons: 10 days of waiting and out of box and TV is not starting. Summary: I bought this TV from Wal-Mart after reading a CNET editor choice review. I paid delivery charges and when I tried to start this out of box new product, it did not start. I have never seen anything like this in my life. A brand new product not working.
I guess CNET editor's reviews are paid reviews. VIZIO is smart to spend money on it because people trust on online reviews more than TV ads. I called their tech support and they don't know if the problem is in the TV or remote. The support guy was very rude. He is going to send me another remote after 10 days. I'm still waiting... He told me to try with a new remote (10 days waiting and still waiting). After that he will judge if the problem is in the TV or remote. I don't have a choice here. I also wrote email addresses available on their website but no response.
CNET editors: I trusted you, but you are just like any other commercial media. I have never seen any product like this in my 60 years.

Looks like we're not alone in our misery. Our 47" TV, just over 3 years old, decided to quit working 2 nights ago. No picture, no sound, nothing. The woman I spoke to at Vizio was not much help either. She basically told me I was better off purchasing a new TV due to the repair costs of fixing this problem. I guarantee we won't be getting another Vizio. I feel horrible that we recommended the brand to a friend. Just waiting for their TV to go out, too.

I own two Vizio TVs. I purchased the 47" LCD (GV47LFHDTV20A) first from BJ's in December 2008 for $1,500. It died last night. It flickered for two days, then a loud pop and then a black screen. I called Vizio tech support only to hear that the backlight had failed and was unrepairable. They basically told me, "Tough luck, you need to buy a new TV." I expressed to tech support that this is clearly an issue of poor manufacturing/build quality that Vizio is failing to address. No issues with the 37" so far, but it's only a year old. Based on the reports I've read, I expect it too will fail.
I don't know about you, but I have a problem paying $1500 for something that fails in less than two years. Try searching "vizio black screen" in Google and you will find complaints about the same issue dating back to 2006 spanning all TV sizes, but not a single entry from Vizio about steps to correct the issue.
My recommendation is to avoid Vizio like the plague until they improve both quality and support and opt for a more established brand. Best of luck, I'm off the the dumpster.

We only have had our Vizio Plasma TV 42 inch for four years and all of a sudden our screen went black, we have sound but that is all. I feel for the price that you pay for these TV's they should last longer than this. After reading 48 pages of complaints I don't think it's worth my time or money to find out what's wrong with it. Hope someone does something to make them correct this problem; we work hard for our money and expect quality products that will last.

We bought a 42in Vizio TV in 2007. Last Sunday, the screen just went black and everything stopped working. After reading the number of complaints about others having this exact same problem, I am disappointed in Vizio and their lack of commitment to customers. I paid a lot of money for a TV that only lasted 3 1/2 years. I will not be purchasing another TV from them!

With reference to my previous post dated Nov 8, 2010:
I got a response from Dana Cameron of Vizio. Even though my Vizio flat screen (P42hdtv10) is 4 1/2 years old and out of warranty. She allowed an upgrade to a newer model (E470VL-B) with a decent discount on the purchase price. I was able to add 4-years of warranty, that should allow me to get a decent return on my value. The replacement will be a refurbished unit, but that might an asset as it will be tested, prior to shipment. I have been very happy with the customer service of Vizio and just hope the product will stand the test of time.

This is the same thing as all the other posters but mine was a one-year-old 32" Plasma Vizio. After about a year, I had to keep pushing the on-off button to get it to come on and then nothing. $650.00 plus dollars down the drain. Never will I buy another one!

I purchased my 37" Vizio from Dell in November 2008. Two years and 8 days from receiving it, it will not turn on. I called Vizio and went through the standard troubleshooting procedures but to no avail. Vizio customer support was extremely rude and told me that all they could do was to give me the name of where to send it for repair. For the kind of money they charge for their products, you would expect them to last longer than 2 years. I am all for a class action lawsuit. I will be looking into how to initiate one. This is absolutely ridiculous.

I have a Vizio JV50HDTV10A, purchased on 10/01/07 at Costco (manufactured May 2007). It is now out of warranty per Costco, AMEZ and Vizio. Screen goes black and audio goes out 3-5 minutes after set is turned on, every time it is turned on. The set has power because the Vizio lamp shows white. I have attempted to troubleshoot by contacting Vizio. I went through the power cycle and the problem continues. I was told by the Vizio technician, the problem was due to an inverter board or lamp. I understand this is a common problem with these TV's.

47" GLV HDTV stopped working after less than three years. This is a very commonly noted problem and is identified as the "Vizio Pop of Death," in which the screen picture and sound stop working after hearing a "pop" sound while watching TV. Most common culprit is a small 1.5 amp fuse on the main board. Replacement of the main board is beyond the scope of the average consumer and costs $100 - $200 for the replacement part alone, not including professional service. The total repair costs can nearly exceed the cost of a replacement HDTV.

One day the television worked fine; the next day nothing came on the screen, but there was sound. I've only had the TV 2 years and hardly use it. Judging by the same complaints, I'm not going to fix it.

I purchased a Vizio flat screen from Costco 4 1/2 years ago. When I brought it home and plugged it in, the screen was black. I contacted Vizio and they shipped a replacement out within 2-days, and we were pleased with the service. Now 4 years later, the same thing happens and we were out of warranty. I contacted Vizio and they referred me to Costco concierge and seemed very helpful.
After realizing I'm on my own, I started to do a little research on the internet and found www.consumeraffairs.com/home_electronics/vizio_p5.html . There are 48 pages of complaints on the same problem from anywhere "taking out of the box", threw 2-4 years of service. It appears Vizio is aware of a defect and has done nothing to resolve the problem.
I contacted Costco with the same concerns as I've noted for you and feel Vizio should not be a product line to have. I've been a member of Costco since 1979. I do not believe the lifespan on a TV should be allowed only 4 years.

I purchased my 50" Plasma VIZIO TV, Model P50HDTV10A, from BJs on 12/06/2006 for $1699.99 and purchased a 2 year extended warranty.
On 11/01/10, while watching a football game, my TV also went blank, followed by the infamous pop of death. I contacted Vizio support via phone and explained the issue. They provided me with a number to an authorized repair service in my area.
The repair person showed up 2 days later at about 9 pm. The appointment as conveyed to me was for 6 pm. Although quite cordial, it was very clear that his workload was quite heavy! He took pictures of the board, etc. and left. I have since been told that the cost to repair my TV would be an estimated $500+!Included with the written repair response was the following: Over 90% of our service orders are repaired with our first onsite visit. This service does not guarantee a repair.
If a panel issue is found, we will not be able to repair the unit as the panel itself is considered a non-repairable item. All diagnostic fees, labor fees, and shipping fees are non-refundable. So therefore, they won't know until someone else comes out to my home to determine if the problem is with the panel and if so, I am just S.O.L. If so, they get to walk away with approx. $155 without having done a thing and with a non-functioning TV. I am not willing to gamble with my hard earned money, on a 4 year old TV, nor do I feel that I should be in a position to even have to be putting out any repair money for a 4 year old TV that was rarely used.
It is quite clear from reading the many pages of posts on this site that this issue is a nationwide problem, largely affecting TVs manufactured around 2006. Few if any purchasers of these sets will have them beyond 2-4 years of purchase from Vizio. I implore any impacted purchaser who may have the legal "know how" to commence the proceedings for a class action suit. I would gladly join in this process and am sure many others would do so as well.
I do not expect any electronic device to last a lifetime, but for a) it to not even make it to a 4th anniversary or b) it to be one of many that have been rendered useless, Vizio should be made to be accountable for the lemons that they have clearly sent to market. This is unacceptable and I will never purchase another one of their products. During this holiday season when many friends and family members are looking to purchase TVs, I am encouraging them all to avoid Vizio products. I recommend that everyone who has experienced this level of dissatisfaction to do the same, until Vizio owns up and does the right thing by its customers. Shame on them for their greed and clear sense of poor customer service.

I bought a 42" Vizio TV two years ago and when I turned it on today, it made some kind of "pop" sound and that's all she wrote. There is sound but no more picture and from what I've read, it sounds like I'm out of luck and now need to purchase a new TV. I'll make sure to stay away from Vizio this time.

I purchased a Vizio, and less than 6 months later, there is a white line running down one side. And just today, a dark line formed and is running right down the middle of the TV. I called and have gotten the same run-around about sending pictures in and proving it. What is the point of a warranty if you can't just replace the product and the store you purchased it at? The store, evil entity I usually don't shop at, Walmart refused to take it back even with a receipt. Since when is that the law? What is the law? How do we start a class action law suit to get our $500+ back? Not to mention I paid for the extended warranty that should be good for at least 3 years you would think. Everyone is right. Do not buy Vizio or LG products.

My TV VIZIO TV failed on day 372 of ownership but VIZIO only offered to provide addresses of where I could send the TV for repair. We should have sent it in about 60 days earlier when the HDMI input 1 failed and we began using input 2, or when the sound became hard to get the TV loud enough to hear. If you have a VIZIO, I regret your purchase, but if you can, get an extended warranty and get the service at the first sign of an issue. These VIZIO products are a conglomeration of other manufacturers parts, mixed and match together. If you undertake the repair, you will discover that they are assembled with parts from many sources.

My JIVE 50" Vizio Flat Screen is a piece of junk. The sound does not work unless you turn off/on TV several times. Sometimes the unit pops and screen goes black but is still on. I have a 1 year, warranty for a 2007 unit.

My television stopped working 2 times within the 2 1/2 years after I purchased it. I actually used my warranty once and they fixed 1 problem during the warranty period. The latest problem "black screen of death" occurred 6 months after the warranty period and Vizio told me they would not do anything for me. I have read several similar complaints since having this problem myself.
I am out of a television. I do not have an extra $800 to buy a television every 2 1/2 years. Vizio needs to do something about this issue.

I have a Vizio 42" that is two years old and apparently have a blown power supply. After reading several forums, I realize that this is an ongoing problem that needs to be resolved. The TV was $1000 and I think it should last longer than two years. Repair is estimated to be around $500.

I purchased the HDTV around Dec 2007. This particular TV was manufactured in Feb 2007, with serial number LSPABAH0737584. While watching the TV, it popped and then a black screen appeared. This TV was in bedroom and seldom used and is less than 3 years old. After spending several hundred dollars, I'm extremely **** off. Vizio has made it clear. As it's out of warranty, they are not going to fix or stand behind their product. I will not buy Vizio again ever.

Add my name to the list of consumers who have experienced the Vizio 42" Lcd TV fail. The TV has blank picture, no sound and unable to turn off by the remote or the TV switch. HDRepair is coming to replace motherboard at a total cost of $400.00. Set was purchased in July '07. Hopefully, it will last for a while, but I'm not optimistic.

I purchased 47" Vizio 5 months ago; today it died and no picture. I am supposed to have 1 year warranty but Vizio said I didn't purchase from an 'authorized dealer' so I don't have a warranty. I will never purchase from Vizio again! with so many complaints, how can they get away with it!

From the amount of complaints for the same issue of same company, we do need to file a class action law suite. It's the only way this we get fixed and just maybe we can recover some of our money. The second thing we need to do is get this out on the net to as many people as possible. Let's hurt Visio through the power of bad advertising.

Another furious customer of Visio! These TVs are horrible and I cannot believe no one is doing anything about it. $700 for a TV that doesn't last more than two years? Ridiculous! Absolutely ridiculous!

I purchased 42" Plasma Vizio TV Model Number P42HDTV10A and Serial Number AHPFABAG190308I from Costco on 7/14/2006 for $1499.99 which comes with one year manufacturer warranty and one year additional Costco warranty.
On 10/17/10 while watching the news, the TV made a pop of death sound and the picture disappeared and the screen turned black while the audio was still working. I contacted Vizio online and explained the issue and they sent me an email stating to look at FAQ on their site and case closed (incident # 101017-000216). I called Costco on 10/18/10 to see my options. Costco put me on the Phone with Vizio customer service who told me since I am out of warranty I have to call a service provider they recommend and they gave two companies to contact. I did some research online to see the extent of this issue. When I typed Vizio TV no picture, tens of links and forums were discussing the same problem.
I realized that the issue is a nationwide with TV's manufactured around 2006 and many American families are losing their TV within 2-4 years of purchase from Vizio. I replied to the Vizio e-mail stating my finding and based on my search an element related to the power cord gets overheated and cause the pop of death sound as a safety relay to prevent further damage to the unit. It seems like a malfunction of the power board and may qualify for a recall. Of course nobody cares from Costco or Vizio.
We do not purchase TV with a limited life or expiration date. It's a major investment for most of hard working American families. My last TV lasted 15 years and was still working. I do not think Costco or Vizio stand behind their products.

For the first time, our now 3-year old 47" LCD (under warranty), went bad, the fellow replaced the entire main board which apparently has other boards on it. He said it was less trouble to just replace the entire main board. Today, its second failing, no longer under extended warranty (which we paid extra for of course), the technician said four boards were bad. Vizio complaint department offered free parts, but we would have to pay for service (over and above the $100 we paid the guy to come up and look at it). Why should we pay a dime towards a TV which is guaranteed to break down again? We're out the money, we spend on the TV (close to $2,000), the extended warranty $124), the technician who was just here ($105).

I bought a 42-inch flat screen on October 16, 2010 and I am going on my 3rd TV in 1 year and 1week, and they told me that the TV going black with no sound is not common at all. Wow, are you kidding me? Three times now for us. I would like someone to do something about it.

This 50 inch Plasma was manufactured less than 3 years ago, and we bought it just about 2.5 yrs. ago. It was working fine. I turned it off, and came back about 1/2 an hour later, and it wouldn't turn on. There is no light indicator. Nothing. I called Vizio, and they referred me to repair, and they want $400.00 to come out and fix, a flat rate, regardless of what is wrong. Absolutely horrible. I won't buy from this company again! I bought this at Sam's Club, and had read the reviews on Consumer Reports prior to buying this. It was recommended then.

After about a year of ownership of a VIZIO GV42L HDTV 42" (purchased for $1,200), the screen would go black, but sound would still work. This could be corrected by manually turning the set on and off a number of times (usually 1-2), where the screen would come on and stay one. Really annoying, as there is generally a delay between pressing the on/off buttons and action on the TV. So this would waste 1-2 min of my time every time I wanted to use the set.
Put up with this for about a year, when I get the pop of death, and was watching a program on the set when the picture shrank down to a tiny dot and "poof" went completely black. I tried to power the set back up many times, to no avail. I tried the power reset with the remote, to no avail. No indication that any power is reaching the TV. I have now joined this sorry club of VIZIO owners. I bought it at COSTCO and will attempt to return it for some form of remuneration. Hopefully, COSTCO will stand up and deal with products it is selling.

On October 16, my son was trying to play a DVD tape and it wouldn't play. So he took the tape out, then the TV turned off and never turned back on. We need to know if my TV has a warranty and we need a copy of the receipt because my boyfriend, who bought the television for me, passed away 8 months ago. I have the death papers if they are needed. My television serial number is pssciAJ3833941, part number 10135110022, model number VP422 HDTV10A 100240V-4.5A.50/6OHZ.
Please contact me at **. I have many questions that need to be answered. Thank you for your time and I hope to hear from you as soon as possible.

I think all flat screen TV's have issues, both my 47" and 32" HDTV have the black screen of death, they are both less then a year old and both regardless if connected to Comcast or plugged directly into the coax cable, I have the same issue. Sometimes I get sound and no picture. I will be watching the TV and the picture will go black. My concern is the American public is being taken advantage of and are led to believe these TVs will last a heck of a lot longer than a year. I have a Sharp 32" regular TV, no HDTV, just a heavy sucker, but have never had any issues in 5 years with the picture.
I also have a 55" rear projection Mitsubishi TV for 10 years, not one issue. I had replaced a 37" Vizio I got a couple of years back for the same problem, but I now realize it is not the power running in the house or the cable box, it is a problem all brands are having with flat screen HDTVs. What can be done to stop this from happening? We are talking thousands of dollars in fraud. Congress really need to look into this rip off of the public when it comes to these TVs.

I bought a $1500 Visio 550NV 3 days ago. Today, it won't power on. I get an Orange Visio logo but not white, I've seen the same issue posted by others. Tech is coming in two weeks. I've spent $1500 on a new TV that doesn't work. I will have to wait two weeks for a technician who will probably want to send it away to fix or replace it.

I have had my VIZIO P42HDTV10A for 3 years and have had to pay $375.00 to have it fixed already! I had no picture or sound and the audio/video board had to be replaced! I have a few TVs that are 20 years old and the only reason they don't get used is they are not DTV ready! 3 years and this one now is not working again!
I have my PC and my DVD player hooked up to it and the screen works fine but when I switch it back to DTV nothing! I should have stayed with a more common brand name! Oh and the person below who said he would by LG, Well LG makes Vizio! So, I would not by them either! I emailed tech support, she told me a few steps to go through, I did. They did not work! I emailed her back and she told me to call tech support. Why would I want to pay for technical support? My TV is only 3 ** years old! I would like to know how and why these companies continue to get away with this **?

I bought a Vizio 32" LCD TV about six hours ago and now whenever I try to turn it on, it completely shuts itself down and the Vizio light turns off. I unplug the power cord and waited for five minutes and plug it in. The Vizio light is orange so I power it up and then it shuts itself off immediately.
I have owned this TV for less than twelve hours and it does this. This is unacceptable. Companies such as this need to be shut down as soon as possible.

I bought a VIZIO TV and within the first year the screen got messed up and they sent me a refurbished one. The refurbished one was messed up within another 2 years. VIZIO is horrible, the screen went blank and VIZIO pretty much said too bad. Please never buy Vizio! Buy anything but this!

We purchased a new 42' Vizio over a year ago, 18 months to be exact. Now, the screen is green. Everything on the set is pixelated and green.

I bought my Vizio GV42L Dec. 2007 (manufacturing date was No.2006) it has been a great TV until couple of weeks ago, it quit! Suddenly, the Logo stays Orange when plugged on and once turned on it cannot be turned off and the logo stays Bright White! No images or sound. This is about the same complaints many other consumers experienced. Obviously, Vizio is aware of this problem and continue to make cheap TV with same not durable parts. My old Toshiba lasted 22 years, Vizio lasted less than 3 years. To get it repaired, I probably better off to buy a brand new Toshiba!
It costs me several hundreds for the TV that only lasted less than 3 years, this could be part of the savings that I can put away for my retirement! The time wasted in calling their Customer Service that was of no help because warranty expired. It could easily cost $300 or more to repair. I missed watching news and all my favorite programs that money cannot compensate enough.

I bought my Vizio GV42L on December 2007 (manufacturing date was November 2006). It has been a great TV until couple of weeks ago, it quit! Suddenly, the logo stays orange when plugged in and once turned on it cannot be turned off and the logo stays bright white! No images or sound. This is about the same complaints many other consumers experienced. Obviously, Vizio is aware of this problem and continues to make with the same cheap nondurable parts. My old Toshiba lasted 22 years. Vizio lasted less than 3 years. To get it repaired, I probably better off to buy a brand new Toshiba!
It costs me several hundreds for the TV that only lasted less than 3 years, this could be part of the savings that I can put away for my retirement! Time wasted in calling their Customer Service that was of no help because its warranty expired. It could easily cost $300 or more to repair. I missed watching news and all my favorite programs that money cannot compensate enough.

I bought a 32" LCD/HDTV on Sunday. I called support on Monday about the remote control stopped working and 3 wires were out between the frame and screen. Vizo needed a photo of the problem before they would do anything. I told them, "I don't have a camera that I could do this with, sorry can't help you!" I ask for a supervisory to call me, it's now Tuesday and no call, is that good customer service! I should take this TV back and get a Sony.

One of the Christmas gifts to me in December 2009 was a 32" Plasma Vizio television. It worked great until about a month ago. When we turned it on, it would turn itself off. This went on and continuously got worse. Now, it won't turn on at all and the Vizio symbol won't even light up anymore. I agree that Vizio knows about this problem and they should pay to have our TVs repaired or they should even replace our TVs. There should be a recall or even a class action suit. I will never buy a Vizio or recommend this product to anyone! If it costs too much to get that thing repaired, then I'll be shopping for a new TV like Sony, Sharp or LG!

I bought the Vizio TV in 2006. I left for work one day, and let my son play the PS2 on it. The TV gave us no problems before I let him play on it. Well, when I got home, I wanted to watch TV. So I switched it to the TV input, and nothing. So I went into the menu and checked it out. I did a channel scan and guess what? The digital tuner was the problem.
It went out. I had no idea what happened to it, but it did. So far, Vizio says there is nothing they can do about it. I tried pretty much everything to no avail. Sorry to those people whose TVs have died, but thankfully mine hasn't done that yet. Now, the remote won't change the channels. I even tried searching for Firmware updates on the Vizio site, but my model number isn't even on their list of products. Hmm, that brought up some questions. Why would the model number not be in the product list, but it is in the register your product list. The model number is Vizio L42HDTV10A. I'll just say this, what happened to Vizio? I thought it was good stuff, but I guess not.

We bought a new 47" Vizio TV from Costless Outlet in February of 2010. This past week end (10-2-10), the TV made a loud pop noise. The screen went black and the sound went out as well. I got out my manual and it said I had one year warranty on it. I called the number and they walked me through a few tests to try to "determine if I needed a technician for repair or a new TV." Also, they asked that I email my receipt to photos@vizio.com.
I sent the receipt and they emailed back that it was invalid, please send again. I enlarged and darkened it and resent. Now they are saying they will not honor warranty because I did not buy it from an "authorized seller." Doesn't the warranty always come from the manufacturer? I would never think to ask if a store is authorized to sell before I buy something brand new and still in a box! They are refusing to fix the TV and now I have a 47" TV on my wall in the living room that is barely 8 months old and worthless. I see many complaints similar to mine. Can't something be done to Vizio to make them stand behind their product? Who protects us?

After reading the reviews, I am disgusted with this brand. I have a 32" flat screen TV and it will no longer power up. The VIZIO sign would light up and we would hope for it to come on--but no luck. Now, the VIZIO light won't come on at all. Having a TV quit that is only two years old is ridiculous. I see that many people have had the same complaint. It's obvious that VIZIO is aware of these problems and are neglecting to come clean and do what's right. I will never purchase a VIZIO product again!

I purchased a Vizio GV47L FHDTV10A in the fall of 2007. The TV just quit. No picture and no sound. II called Vizio. Despite this problem being rampant, note 47 pages of complaints, they can only send me to a repair facility. Please start a class action suit. Vizio claims 60,000 of view time on this TV. That couldn't be farther from the truth.

I purchased a Vizio LCD TV in 2008. There are abnormal patterns on the TV and then it goes fuzzy and eventually goes to black in a matter of 1-2 minutes. You have to turn off the TV and then turn it back on in order to attempt to get a picture. I paid $950 for the television and it was defective within 2 years. That is completely unacceptable based on the statements that are listed on Vizio's website. The cable company has made 5 visits to my house over the past 6 months and they have assured me that the problem is not with the connection or the cable lines. Based on this experience, I will never purchase a product from Vizio again.
The main reason is not because of the TV; it is because I had to jump through hoops to speak to someone who could help me. At one point, one representative was very rude and loud with me. Another time, a manager failed to call me back in 48 hours as he had promised me. This all added to my grief and frustration. Finally, I received a call from Sabrina **, who tried her best to help me, but the people who work above her did not gain my trust or relieve my frustration. I felt cheated by Vizio. Not only did I spend $950 on a TV that doesn;t work properly, I also cannot sell it to get back some of the money due to its defective condition.
Since corporate Vizio could not accommodate me, as I stated to them in an email, I am writing a complaint about all I went through in the past 6 weeks with this new company. One corporate rep, Sabrina ** was able to talk to her colleagues and offer me a refurbished TV, but I declined because I could purchase a brand new one in the stores for the same price! Therefore, by not putting the customer first, Vizio has lost a customer and I will share my experiences with others as well. I don't want others to go through what I did. I am out of $950 and have a defective product. I am emotionally drained from all the calls and letters because I wasn't receiving any response.

I purchased 2 Vizio TVs, a 47" at 2.5 years old and a 32" at 2 years old. They both have red, green and black lines that run from the top to the bottom of the screen. We contacted Vizio and they said that I need to call the cable company. The cable company said that it was the TV. We called Vizio back and they gave us the repair shop's phone numbers. Their customer service is the worst and so are their products. Please don't buy Vizio.

I have two Vizio TVs that do not work. The 42" just made a bunch of popping sounds and smelled like something burning and then picture gone. I called Vizio and there's nothing they can do. It's out of warranty (38 months old). Other Vizio is a 32" and it has a red line thru screen and is getting worse. This one is only 27 months old. Just purchase a new 42" Vizio, but after reading all the complaints I am taking it back. I am spending more money and will never consider Vizio again, unless their service department changes. I am out over $1,500.00 for TVs that don't work and have no warranty.

I purchased a Vizio 22" LED TV from Sam's Club. The quality of the image out of the box using SD (Standard Definition) is poor. My reference for the image quality is a 4-year-old 27" Panasonic LCD unit. I sent a note to the Vizio support site with the details and asked if there was anything I could do. They informed me that they have a World Class Service Center and suggested that I power the unit off, hold the control button in for 30 seconds, plug the unit into a different receptacle, and power it up. Since I had already been through those steps, I returned the unit to Sam's Club. At Sam's Club, I waited for 40 minutes for the return to be processed. Solution: Purchase a Sony Bravia 22" LCD unit from another vendor.

Approximately a year and six months ago, I purchased a Vizio 32" television from Walmart. Recently, within the past two weeks, the unit would not respond when I push the on button. The word "Vizio" would light up as if it was trying to come on then quickly click back off. Today, 2nd of October, I called customer support. The young man asked me the unit type and serial number. He then asked me what the unit was doing and I explained. He instructed me to unplug the unit, wait 10 seconds and then plug it back in. I did and at this point, it would not light up at all. There was no indication that the unit was receiving power. He then instructed me hold down the power button and the input button.
This did not work either. I asked him if there are others who are experiencing the same thing and he said yes. He informed me that he thought it was a defect and proceeded to tell me that I would have to call it in for repair. He gave me numbers for two repair shops. I asked if this is a defect, then why should I, as the consumer, be responsible for the repair. He told me that this is how he was instructed to handle the issue with customers. I am very unhappy and feel that Vizio knows fully well that this is indeed a problem that they need to resolve and not the customer.

I bought a 32" Vizio Plasma TV on 10 Sept 08 for $512. On 29 Aug 10, it started turning itself off and on every time I turned it on. Then, four days later, on 4 Sept 10, it wouldn't even turn on; it was cold and dead. I tried contacting their online complaint department but they want $17 for an answer so I refused! I am elderly, on SSI and Social Security so I can't afford another TV or even a repairman. Why is there not a recall on these TVs? I live off under $800 a month from SSI and Social Security. I now only have an 18" TV to watch. My eyes aren't the greatest for that small screen. I will never be able to afford a new one. $512 for a TV that lasts less than two years is just not fair.

We purchased a Vizio LCD 22' TV for our daughter from QVC in June for her mid July b-day. Mid-July, she starts using the TV. Last week, she tries turning her TV on and it has a black screen that says VIZIO in big white letters. Called 800 number and get disconnected two times. Before getting disconnected, they asked for my phone # and I gave it to them. Neither time they returned my call. Called for the third time and was asked about a light on the back of the TV. Advised there was no light. They said that the back light must have gone out and this is covered under warranty.
Received a phone call the following day from customer service. She stated that the TV will be replaced (would hope so since it has been used for less than two months). They will mail me a box so that I can mail the TV back to them. Advised the lady I have the box it came in. She said that I would need to wait for the box she is sending. Well, this has been about one week and I still have no box. Oh, and I will have to pay shipping cost for the TV to get to their repair site. It was my daughter's 8th b-day present. I am still making monthly payments to QVC for a TV that doesn't work. They will not accept the return or refund my money because it has warranty through Vizio. We will never buy anything from Vizio again.

First, Vizio TV came home and the first night, I had to unplug it to get the controls unstuck. The remote or buttons on the side of TV would work. I took it back to Wal-Mart and got a different model. One week before the years warranty ran out, TV number 2 got a green line down the middle of it. Vizio gave me a hard time because I had the return receipt and not the purchase receipt.
After thinking I was going to have to kill someone at Wal-Mart, the guy dug around in their computer and got the receipt. OK, TV number 3, Vizio told me someone would be at my house to replace it no matter if it was hanging on the wall. The guys came and refused to help us. My wife told them they weren't getting out of the house without doing the job we were promised. After a short story about spinal fusion, they agreed to help.
TV number 3 lasted about 120 days and it was an upgraded model. First, it decided it didn't like the remotes to be used with it. I called Vizio and they told me that this new TV was only covered for 90 days and since my first TV was a year old when it crashed and they gave me 90 days on this on that I had way over what they give anyway. A couple days later, the TV stated liking remotes again. It's been about a year since.
Recently, I came in the room to find the little yellow power light out. I've unplugged it and plugged it back up and the light still doesn't come back on. I even tried holding the power button like someone on here already said to try and it didn't help. I will never buy anything Vizio again for that matter. I would be scared to buy any brand of TV from Wal-Mart in fear it would be a Vizio in sheep's clothing. 46 pages of people scammed, someone should sue.

Like so many others after 24 months, my 23-inch turns itself off randomly. I have to unplug the power and plug back in and turn back on.

Well, let me add to the hundreds of complaints. I got 15 months out of mine till it powered off and never came back on. It's in a box in the basement. $800 for 15 months! What a shame.

I bought a 26" Vizio at Wal-Mart two years ago. I liked the TV and it worked fine for two years. I turned on the TV and there was no power. I went on the Vizio website and they told me to turn it off and unplug the TV and hold the power button for 30 seconds. That worked a few times and now it won't. Two years is a short life for a TV!

My Vizio TV is 3 years old. It flickers so bad when turned on. It will turn itself off. I have to turn it on about 10 times before picture will come in clear. No help from Vizio!

I purchased a Vizio VT420M on Jan. 22, 2010. DOA out of the box, there was sound but no picture. I returned the TV that same evening and received another VT420M. On July 2010, 6 months later, intermittent sound with no picture! I emailed Vizio, they told me to do a reset (unplug the TV, hold on/off button for 60 seconds, plug the TV back in). Still intermittent sound and no picture. September 2010, now the TV has no picture at all, just sound. I called Vizio, after troubleshooting, they confirmed something is wrong with the TV. Vizio told me that HD Repair will be fixing the TV. HD Repair called the next day and confirmed that they will be repairing the TV in 3-5 business days.
5 business days later, still no call from HD Repair so I called them. They told me that the part is on backorder and they have no idea how long it will take! I called Vizio to complain and they pretty much said "sorry for your luck, the part is on backorder" and I will just have to wait. I told them this is absolutely unacceptable. I paid $800.00 for a TV that now, after 7 months, is a useless black box in my living room and they have no idea when it will be repaired. Bottom line is stay away from Vizio, their warranty and customer service sucks! I will never again purchase another Vizio product!

I purchased a Vizio 1.5 years ago. Recently, the system turns itself off. There was no picture, no sound. It will run for 1-2 hours and then goes black. I will never purchase a Vizio again.

Watching my less than 2 year old vw42L Vizio television and the screen went black. The Vizio light still comes on but no control after that. No volume, input or changing channel. Well its probably going to cost as much as a new one to fix so $800-$900 problem in a bad economy.

That I inherited this VP50HDTV10A with the house we bought, I am shocked and amazed that there can be 45 pages of complaints regarding this 'pop of death', and the company does nothing to remedy the problem. Mine suffered this same ailment today and the set is less than two years old. Since I saw one post that Costco, where she purchased it, helped to gain a replacement from Vizio, I will try on Monday to see if it may also work for me. If anyone has information regarding a class action lawsuit, I hope you will post it on this site or get the word out somehow as this is such a crime for a US company to be so remiss in doing the right thing. Even though we live in Mexico (but a US citizen), I would participate in any legal action against this company.

This TV picture and sound and will pop off and not return back on for a few hours and now sometimes days. You are watching it and then there is a pop, a beep then it will not project a picture or a sound, The TV is still on because the Vizio logo is still white, not yellow when it is off.

Our Vizio 32" model number E32VA has out-of-the-box defects. Red flag should have been the sale price at $299.00 at Costco. Problem is that when you're watching TV, the sound after time gets distorted and shuts off (no sound). If you change the channel, the sound is restored. I'm not going to change the channel every time the sound acts up. It is not a single unit problem, as I bought two, yes two 32" TVs and yes, both have the same problem. These will be returned to Costco. Do not buy Vizio!

I purchased a VX37LHDTV10A on December 4, 2007. On September 4, 2010, I was watching TV and the TV popped, and the screen went black with red lines. Then I tried to power it off and it wouldn't cut off. I had to physically unplug the TV from the wall. I plugged it back in and turned the TV on and all I have is black screen with white bars. It seems to me we have a problem and I smell class action lawsuit!
I have contacted Customer Service and all they say is they never heard of this problem and, "You're out of warranty, there's nothing we can do about it". I even supposedly was talking to the highest manager named JB and he actually laughed at me! Some customer service they have, huh? I definitely will not be purchasing anymore Vizio affiliated products! And I definitely will not recommend it to anyone! This has been the worst $800 mistake I have ever made and I will definitely spread the word! The government should really open their eyes and step in to help us consumers out.

My 42-inch plasma finally died today after had been popping on and off for the past 3 years. I bought it from Costco at the end of 2006. After one year, it started to pop and turn off and on by itself. The TV was rarely used. I still have the plastic wrap around the edges. After reading 4 pages of complaints, I am horrified that Costco is still selling Vizio. That's why I am not buying anymore expensive electronics from Costco anymore. Costco's quality control is not what it used to be. I brought a new 55 inch Samsung earlier this year from Fry's. I can't believe there is no class action law suit yet. Unbelievable.

Adding my two cents, my 42-inch plasma won't power on. It's now just a useless black box. I had it a little over 2 years. I guess that's longer than a lot of others I have read here, but I paid over $600 for it and I don't have money to throw away. Fortunately, prices on plasmas are down and I was able to purchase a reputable TV as replacement. These people really should be ashamed of themselves. Yes, I did buy it at Walmart.
I had to spend another $600 for another TV with a good reputation.

Well, for the second time in a couple of months, my Vizio 37" TV has crapped out - no picture, still have sound. The picture returns after the TV has been off for a while, but disappears again. After reading some of the other comments about Vizio TVs, I have decided not to bother getting it fixed and to get another brand. It seemed like such a nice TV at first.

Black Screen of death TV that is 2 years old.

I bought my 42-inch plasma Vizio TV one year ago. Now it won't power on. Every now and then, the orange light will come, but when you push the power button, it won't power up. Warn consumers about this TV.

On Aug. 19, 2010, I purchased from this store a Vizio TV and also an HP Laptop, totally about $1230.00. When getting home and hooking up the TV in the next couple of days, I found out the remote did not work. It would not even turn the TV on or anything. I put new batteries in to no avail. The next day, I returned the remote to the store requesting a new one. The manager was really arrogant and told me all he could do was give me an all-in-one remote instead of one which is supposed to be for that brand of TV. I tried to tell him I don't want all the extra buttons of the all-in-one because I had purchased the TV for my blind and autistic brother. He did not have a VCR, all the other stuff that is controlled by this remote and all the button would be hard for him to use.
The manager then insisted he could not give me a remote from another TV. I told him I did not understand why not since the manufacturer would replace it for him. By this time, I was so aggravated by his attitude that I told him I would bring the whole TV back for a refund. He then sarcastically said "do you want me to go get you another one?". I told him no, that I should not have to argue with him to have an item taken care of which I had a 90-day period to return the defective item to the store. I had also purchased the additional warranty on both items. I am giving them a chance to get me a remote like the one that came in with this TV that works. If not, I will return for refund and I'll make sure that all my friends and family know that Walmart does not take care of its customers. If I had not already downloaded all my stuff on my laptop, it also would be returned for refund. Thanks for your time.

I also have had numerous problems with my Vizio 46-inch LCD TV. Within the first month of purchase, two of the three HDMI ports went bad and had a technician sent by Wal-Mart replace the main board under warranty (still happy). Fifteen months later, the TV started to turn itself on and off, sometimes so rapidly that the cycle just sounds like a buzzing sound. This occurs only after continued use of 3 hours or more. I called Vizio and was told, "Sounds like the back light is bad, no way to repair that model,"
I said you mean a $1,300 TV that less than two years old is junk? They replied, "We're so sorry," finally after conveying how extremely upset about it "unable to be repaired" and "no technicians in your area" response I am hearing. The conversation ended with their support person saying, "I understand, I would be upset too." So do not buy Vizio from Wal-mart unless you hedge your bet with a bullet proof three-year replacement warranty. I wonder if Vizio would understand a class action law suit on their obvious design flaw on their large screen models?

I purchased my Vizio HDTV a year ago in August of 2009. Just this week, the screen went totally black. The customer service rep couldn't help me because it was a few weeks over the 1 year warranty. I fear that the parts will be unavailable or extra pricey.

I bought a 42" Vizio TV, model VW42LHDTV10A, from Wal-Mart around 1 1/2 to 2 years ago. I have a black screen, no picture and no sound. I paid $900.00 for it. I expected a TV to last more than 2 years at this price. They are a piece of junk. I have no other TV at the present time. I am disabled and don't have extra money to buy a TV every 2 years. This TV should be off the market as they are very unreliable. It would cost as much as I paid for it to get it fixed. I'm very disappointed with Vizio and their consumer service department.

I have 26" Vizio flat screen HDTV. It was less than two years old. It had no "pop of death" as so many have related. Instead, I thought it had gremlins when it suddenly started switching channels constantly and quickly all by itself. A day later, it won't come on at all. I took it to a local (authorized) repair shop and they told me it was the main board. They had it for over a week. Finally, they had to tell me that they couldn't find the part, because Vizio parts were very hard to get. Do not buy a Vizio. Spend more money on a reputable brand like a Sony.

Vizio P50 HDTV20A do not buy Vizio. I bought a new 50in Vizio from Wal-Mart a year and a half ago. While I was watching it, I heard a pop and it went black no picture. Customer service said that my model was not repairable and it only has a year warranty. So now I have a $1000 black wall picture Vizio. It is really a Samsung. Just look inside if you don't believe me. Samsung has such a bad name they had to come up with a new one! I would never buy a Vizio or Samsung product again and if I had know Vizio was a Samsung I would have never bought it to begin with! So if you are looking to buy a TV, beware!

I bought a 55' Vizio and the R6 connector fell off . Because it didn't happen in the first 90 days, my 2-year warranty won't cover it . Also I had to wait a week for just a response. Costco was great though the operator wasn't surprised about this company's lack of help. Don't buy any of their products spend the extra money, it'll be worth it.

We purchased a 46" Vizio TV on 6/15/08. It was model # VW46L FHDTV10A. On approximately 6/21/10, the set began to show signs of need for repair. The left half (yes, half!) of the screen began to change color when turned on, and continued for approximately 20-25 minutes in the same condition. Then, the picture appeared to be normal until the set was turned off, and then turned on the next time. The color ranged from light to dark brown from right to left, again the left half of the screen only. This problem happens every time the set is turned on.
We contacted the tech support service by email and then by phone, after we tried their proposed "power cycle" they forwarded in an email. When that didn't change anything, a call was placed as requested by them to talk further about the problem. The first thing they said was "You are no longer under warranty." It's a surprise how these things seem to have a limited shelf life nowadays. The tech explained it was the "main board" and we needed to contact a repair service to schedule repairs at 100% cost to us. That's another surprise!
The final straw came when I asked if this was a common problem and the tech responded that it had been reported to her in the past from other consumers. Really brave now, I asked if there was a consumer recall to address this problem. This camel's back was broken and any consumer brand confidence I had was now gone for Vizio. So "buyer, beware" for those who are considering to purchase a Vizio product. Oh yeah, one final thing, the picture has gone from bad to worse since I started corresponding with Vizio. Now the figures under the brown left half of the screen turn into big blurs as they move on the screen.

The TV was purchased in Mar-2007 from Costco to use it in bedroom but was hardly used. The TV does have sound but no picture. I cannot believe the TV goes bad with usage of less than 500 hours.

I bought a 50" Plasma HDTV in December 08. I paid about $1500 for the TV. I started having problems with the TV in May 10 (17 months) later. By August, it completely quit working. I contacted Vizio. I was told it was the internal power supply. They had problems with this on the TV. It would cost $200 to fix. I called the TV repairman and was told it was actually the X and Z Sustain and power supply and it would cost $600 to repair. I was told by repairman that we should just buy a new LCD TV because we would continue to have problems with this TV, and he probably couldn't get the parts anyway. He also said he has been called to repair a lot of Vizios. I contacted Vizio and was told by customer support, "Sorry, we can't do anything about it." They are in competition with Sony. Basically, they undercut Sony on price but sell a cheaper made product that doesn't last as long as Sony. So, the consumer is getting the shaft in the long run. I'm livid!

Vizio flat screen TV is not turning on. The switch powered on/off on/off then finally quit. I paid over $500 for television that quit working and had TV less than 2 years.

I bought this TV(VA26LHDTV10T-26 in. ) on April 20 2010 from Dell. It came with a one-year warranty from Vizio. I also bought a two-year extended warranty from Dell. It was easy to get the TV up and running and the picture was great. In July 2010, vertical colored lines (red,blue,green,white and black) started appearing when the set was first turned on. After about 10-15 minutes, the lines would fade and the picture was fine again. I called Vizio tech support. I was instructed to turn the set off and hold the on button for 45 seconds to reset the TV.
The lines were still there. I was then instructed to take 3 or 4 digital pictures of different channels on the TV when the lines were present and email them to Vizio along with a copy of the sales receipt, which I did. Two weeks later Vizio called me. The tech rep asked me a lot of questions about the lines, if I had a game console or DVD player hooked up to the TV, and whether I had cable or satellite dish hooked up to the TV. My answer was no to all these questions. I told the tech rep that the only thing hooked up to the TV was a digital TV antenna.
He then said to send a copy of the sales receipt in order to get a repair number. I told him I already sent the copy of my receipt as a pdf file attachment in my first email to Vizio, and he said OK, and that someone would contact me and give me a repair number and instructions on how to return the TV to Vizio.After a week, I called Vizio again and asked why no one had gotten back to me with the repair number. I was told they were waiting for the sales receipt. So I sent a copy of the sales receipt again while I had the tech rep on the phone and he verified that Vizio had gotten it.
He then gave me a repair number and told me to send the TV back to Vizio, but that I would have to pay the shipping costs. I asked why I had to pay to ship back a broken TV and was told that this was Vizio's return policy. I said this was really unfair; he said that this was the policy, but that Vizio would pay to ship the TV back to me. So I shipped the TV to Vizio: shipping costs, $50.72. This makes the nice deal I got from Dell in the first place no deal at all. Plus, after reading some of the many complaints about Vizio on this web-site, I am not very optimistic about getting my TV fixed right the first time around. This company sucks.
They should stand behind their product and do everything to help their customer when something goes wrong. Instead, you get a runaround and you have to pay. I went on Vizio's web-site, found my TV model, and left a negative review. There were 43 glowing reviews of this TV and not one bad review. Needless to say, my review had yet to show up. What a joke of a company Vizio is. I would never but a Vizio product again.

Black screen of death. Less than two years of use and nowhere near the 60000 hour service life! Do not buy Vizio!

I bought a Vizio 42" TV and a year and 2 months later, I went to turn it on and it would not come on at all. After researching the problem online, I realized there are 42 pages of complaints that all says that same thing! These TV's are crap! Save your money!

I purchased a Vizio 52" Plasma TV March 2008 and August 11,2010, it just stopped working, audio and picture. TV was past the one year warranty. Called HD Repair Company, cost $115 to fix. Unrepairable! How can a TV you paid $1500 not work after 2 years?

We purchased a Vizio (vx37l) HD TV on April 4th 2008. No problems. Then one day, the volume goes down all by itself, from 20 to 0 (zero). I thought I was in the house with a ghost. I turned it back up, again it moved back to zero. I was home alone. The remote was on the table beside me.I didn't touch it. I went to the TV, turned the volume back up, again it moved back to zero. I turned it off. About 2 hours later, the TV would not come on. Called Vizio tech support or lack there of. The guy told us to hold the power button for 45 seconds. We did. Nothing happened. The TV is dead as a door knob. That's all they could do for us.
We are not rich. The TV was bought at Circuit City in which is now out of business. It costs $799.00. It's only been two-years. Now we are left looking at a black screen. We feel robbed. The company knew it had a problem with these TVs. When did it become legal to rob people? Only difference, no weapon. I will never buy any Vizio product again.

My children were watching a movie on our 42 inch flat screen television when the screen suddenly went black. There is sound, but no picture! My television is only about 2 1/2 years old and Vizio refuses to cover any costs for repair.

Wow, this is amazing. L37 LCD purchased from Costco in 2005. I guess mine lasted longer than most but it was only moved once. The second time it was moved it started powering off automatically. This went on for the last 3 weeks but it's finally dead tonight, black screen only. I too was told the "powercycle" trick with the Vizio online chat folks, which did nothing. I could only stand to read through two pages of complaints. This is disgusting. I knew when I read through the warranty I was hosed. I guess you get what you pay for. It's hard to believe Costco is still selling this garbage. They are obviously in bed with Vizio. It's outrageous reading all of these similar complaints.

I purchased a Vizio 42 inch High Definition TV from Sears less than three years ago for just under $800.00. Yesterday, I tried to turn the TV on but to no avail. I tried everything but the TV is completely dead. Going onto the internet to research the problem, I found 42 pages with approx. five complaints on each page & almost all had the same problem - TV will not turn on. Many of these Vizio customers called Vizio and could get no satisfaction. Vizio will not admit to any problem or even having received many similar complaints. There must be some way to get some satisfaction from these people. This is so wrong.

We received our TV on 7/12. Before we received the TV, I read over the special instructions for a refurbished TV. I inspected the box and accepted the TV. I automatically set it up as I had only 14 days to file a complaint if there was anything wrong. They sent me the wrong cord for the TV. Called Ecost.com about this issue was told we would receive an e-mail regarding this issue. Four days went by so I sent an e-mail thru the website. Thankfully we had other Vizio TV so I was able to use another plug.
The same day we received the TV. it started flashing and I figured it had something to do with the cable. I went on the e-cost web site and under special instructions for TV's it stated that if a problem occurs to contact the manufacturer. I took this to mean Vizio so I called them and I told them problem and they said if it persists to call them back. Well i ran into other problems with the TV. No sound. Vizio tech support was able to correct that problem, but the screen problem still existed. I was told by Vizio that they service 47" TVs on site.
When e-cost contacted me regarding the wrong cord I told them about the problem I was having with the tv and they asked if I wanted a return authorization number to send the tv back to the refurbish center. I would have to pay for shipping it back! I told them that Vizio would service it in house and they were shocked. I told them that I would contact Vizio to see if the info I had was correct and I found on their website that they do service refurbished TV's as long as they were purchased from an authorized reseller. I thought I was fine. About two weeks passed and my problem was tolerable.
Well on a warm Saturday afternoon no matter what I did, (when the problem occurred I would turn the TV off and back on and it would correct itself.) this particular day that didn't work so I called Vizio tech support and told I needed to schedule service. They told me to turn the TV off, unplug it and hold the on button for a minute. It worked for a day and the problem was back the next day. I called them back and they told me that I would have to send them my purchase receipt. They didn't tell me that they were certain info that this receipt would have to include. They told me to call back on Monday to see if the receipt had been received and approved for service. I was told that the dept that handled this was behind to live with the problem til the end of the week. I did.
I called on Sunday 8/15 and was told by Scott that I hadn't provided them with the purchase date. I was not happy! So I was told by Scott to take a picture of the packing slip and send it to them by way of e-mail so I did. On Monday 8/16 I had access to a scanner so I sent all the required info again so that everything would be together. At approx 5 on Monday 8/16, I received a call from Darren and he informed me that this TV did not have a warranty that Ecost was a the third party and they purchased the items from Wal-Mart as part of a liquidation and that the item was sold as is. I knew that this was not true so I contacted the refurbish center and was told that the item only had a 30 day warranty. Again I was not happy! So I got on the phone with a live person named Renee and she stated that a return authorization would be sent to me first thing Tuesday morning. Also that I would have to pay for shipping.
On Tuesday 8/17, I went looking for a a smaller box, due to the fact the packing box got damaged during the storms we received on Monday so I needed to get something to send it back. Well I went to the UPS store and told them what I was looking for and they told they had a box and that the price of the box and the shipping would be around $200. Again, I am not happy. At this point I decided I would investigate what it would cost to have the unit serviced in house. I called vVizio and asked them for a name of an authorized service provider and they did. I called the repair place and got a price. I was smart and purchased a square trade warranty so I called them to tell my dilemma and they told me that they would prefer the refurbish center service the TV but they would reimburse me for the cost of shipping. Kristen at Square Trade made my day.
Later Tuesday night, I contacted Renee at the refurbish center to make sure I didn't misunderstand her and that the return authorization was not coming to me by way of mail. She stated that I would receive it by Wednesday morning by way of e-mail. As of 12:14pm on Wednesday 8/18 still no RA. On Tuesday night we received the follow up info about the warranty and I was authorized to get the service done in house and made a call to schedule that service. I am still waiting to hear from a service tech. I have invested over $2500 in Vizio TV because they were reasonable and they came from a us company. I have 2 brand new TVs that I have never had a problem with. I purchased another 26" refurbished TV and again no problems. I don't know maybe as they get larger the more problems you have.
We never would have bought this TV if we knew it came from Wal-Mart! Any company that tells their employees how to vote is not worth giving my business to. This has been a very stressful situation and I could have to buy a brand new TV because this one is a lemon! I am covered up to the price of the TV, $620 but it will result in me paying my contractor extra to come back and mount the TV.

It was the same story. My 42" Vizio went out before. Two years ago, I bought it at Wal-Mart and purchased the warranty. It has been a week and still, no one has come to my house to look at the TV. I'm out $998.00 and have no TV for football season.

I bought a 26" Vizio 2 years ago and now the TV won't come on when you hit the power button. I called Vizio and they said to unplug TV and hold power button for 30 seconds which I did but that didn't fix the TV. These TV's are junk and I would not recommend them to anyone. All they want you to do is have the TV repaired with your own money. I hope they go under.

I bought a 42 inch Vizio from Dell 2 years old. Now lines are running up and down. Dell or Vizio won't help me. Warranty us out. Still paying on it but Dell will not see a dime more off me. Paid $1,200.

On 8/28/10, my TV just works fine. The next day, there was no picture. I've been calling Vizio and got the same response as other posts i.e. "Sorry your warranty is expired." I have no picture. The sound is fine. I called Costco, they have an additional 1 yr warranties on top of the manufacturer's warranty. I had 10 days left. Costco got Vizio on the phone with us. Vizio gave me a case number, said a repair company will call in the next 3 to 5 business days and it would be covered. I only have a 90 day warranty on the repair. The problem is I bought 2 at the same time. I hope the other one doesn't go out. I'll let you know how it goes.

I bought a 42" Hi-Def TV at Sam's club. It had 2 different problems (Sam's just sells them, but not capable of much help). I contacted Vizio via their tech support email site and got a very quick response from Katie. First time, right on the money, I just needed to re-set one sound adjustment. The second time, I asked about sync setting for Uverse remote. Again, I got a quick and very accurate response. It's the best tech support I have ever come across. Katie was polite and right on the mark. The TV is great. We actually contacted Sam's and told them about the sound setting. They had taken 2 sets back when all it was, was a 5-second change via the hand-held remote.

I became another victim of the "Vizio Pop of Death! " Bought my 47" Vizio HDTV LCD March 1, 2008 at Costco. Received the extended additional year on warranty. About a year ago (July 2009). The HDMI port I had my cable plugged in went bad. Fortunately, there was more than one HDMI port. Well, 2 years, 5 months later POW! Screen went white, made a loud crack, and nothing. Dead. $1,500 for a TV that lasted barely over 2 years.
I bought a 19" Sears TV in 1979 and sure it's a crappy picture now, but it still works! I am trying to find a way to fix my Vizio, instead of putting it on the curb for the garbage guy. I bought a Samsung, and so far so good. I will spread the word to stay away from Vizio! Very bummed.

One day while watching my 2 year old 32" Vizio TV, I heard a loud pop and the screen went black. I talked to Vizio service and they told me they couldn't do anything, it was out of warranty. They gave me 2 phone numbers for so called national TV companies. I finally took it to a local repair shop where they said I needed a new power box ($225) and a new circuit board (another $250). It only cost $500 new.

Vizio **. My 42-in TV still has the plastic on it, and already, there's a blue line on the right side. Do not buy Vizio.

In November 2009, I purchased a VIZIO 42" TV. On June of 2010, I purchased a wall mounting to hang my TV on my wall. When I hung my TV, I noticed that the inside mounting on the back of my TV had let go on the top right hand corner. I approached Wal-Mart but to no response, they told me to contact the company of Vizio.
I also purchased an extended 2-year warranty. I spoke with a rep from the company, and he told me that he would send me a voucher and also 1 to Wal-Mart in Carbonear to have the TV replaced.
Today, August 3rd. I contacted the company again, and they told me that they could do nothing to help me in this matter. As I told them, there's nothing wrong with the TV other than the internal bracket. Then the lady tells me that this particular part isn't covered by a warranty. I feel that they are trying to avoid the matter because I am unable to find my receipt.
The only way for me to do so is to contact my bank branch office and get a statement on the exact date of purchase, which I feel is a [wrong]. Both Wal-Mart and the Vizio company are aware of the date purchased, but because of my misplacing my receipt, they are trying to avoid replacing the TV for me.

I turned off the TV and moved it to another room. It was not jostled or mishandled in anyway and then it was covered because we remodeled that room. I placed the TV back on stand after being off for two weeks and no picture will come up. I have had this TV for 16 months. It is a 42-inch Vizio TV. I also have a friend that purchased one and it had the same problem which I am guessing there could be a defect in the TV, it was the same size and same make. We purchased from two different companies.
I called Vizio and spoke to two customer service representatives. The second one was 350 and they transferred me to customer service manager who told me this was out of warranty. I explained it had to be a defect because my friend's that bought the same TV had the same problem I have had and they purchased it from a different company. They told me that they couldn't fix it. My case number is 1151371 and I want my TV fixed or replaced. It is a 42-inch TV that I paid for $742.00 dollars and it was a defect that they knew about and sold it without fixing it. I believe that. Thanks.

After purchasing a VIZIO 42" Flat Panel HDTV model number VZ42LHDTV10A, it made a loud popping noise and smoke came out of the back and it was dead after 2 years. I paid $1,000.00 for this TV and feel that it should have performed longer than 2 years. I don't understand how VIZIO can continue to operate a business in the US taking advantage of consumers they way they are doing. It is a crying shame.

Vizio Pop of Death. We purchased a Vizio 47" LCD in November 2007. I had it 2 years and 8 months when its screen went blank, etc., just like everyone else. I did the reset thing with Costco and Vizio by phone. No help, out of warranty, etc. The difference is I got money from Costco! I paid around $1,400 plus tax new. Costco gave me over $800 on a gift card 2 weeks ago. I went to the local Costco. I asked 3 sales guys who the TV pro was. They all said how could they help. I said, "Why are Vizio TV's so bad? One guy got mad and left; one guy stood and said nothing; the 3rd guy asked me questions and suggested I go to the store's Customer Service counter.
The next day, I went in with the purchase receipt, printouts (8 pages or so) about the "Vizio pop of death" from this site and others with the Vizio pop of death highlighted in pink. I explained that I buy my electronics from Costco and when I do, I expect to get a quality product, not a $1,400+ TV that has its own term for failure. And there are thousands of posts about the same problem. I even told them about the YouTube video where the guy breaks his with a lacrosse ball. The Customer Service lead was understanding and went to the Warehouse Manager (took my paperwork with him). Ten minutes later, he was back telling me the best they could do was to give me the cost of a medium range 47" Vizio LCD on a gift card ($800+). I said done deal and thanks. I bought a Sony from Costco 3 days later. Love it.
I talked to the Customer Service lead a few days ago. He told me because I had done everything on my end, made the calls, etc., and because I had it all documented they (him and the Warehouse Manager) felt they had to do something for me. I work in sales and over the last couple of weeks, I've probably told well over 100 people my story. Vizio looks bad and Costco came out looking great. Try going to Costco in person. You have nothing to lose. Also, I talked to a lawyer. He is looking into a class action suit. Good Luck!

I purchased Vizio 47" TV on 121007 & having same problem as everyone else that I've read about. Seems to me some governing body should look into this. I have warranty but no parts available, I see why. They don't have enough to go around!

Our 44" Vizio TV went out yesterday. We unplugged it and when we plugged it back in, nothing worked! We tried to reset it by pushing the power button down for 30 seconds but nothing! No lights, no flickering, dead! I called Vizio this morning to see if there's anything that they could do. I asked if this was a problem in their TVs and she said it's the first time they had heard about this. I asked her what I can do and she told me that she could give me a list of repair co. that could fix it now. It was out of their hands. I will be calling again to try another approach but our TV is only 3 years old! Wow!

We purchased a 50' Vizio Plasma with surround sound package in November 2008 from Costco. On July 15th,the picture went blank but we have sound. We have basically been given the run around from Visio with Costco not being helpful either. Every single person that we have spoken with has a new and different story to give you, with no answers! For example, just today I spent 2 1/2 hours on the phone speaking with the Costco Concierge Maria, and a 3 way call talking with Vizio starting at level 2. Andrew, the Vizio rep gave different answers than the 6 previous customer service reps. I kept asking to speak to the highest level person to get accurate information until finally it went to someone named Annie ( level 3, because you have to go up the chain, according to Andrew), who by the way told yet a different story, put us on hold and never came back after asking to speak to the next person up the chain.
Maria the Costco Concierge rep. then took about 20 minutes to get someone to answer at Vizio again. Maria was supposedly told by Annie (I was on hold) that she talked to someone in corporate that stated nothing could be done about our problem, but she was going to email corporate and ask again. (Does that make any sense?) I then asked Maria to speak to her supervisor and was given to "Tim" who stated that he would get back in touch with Vizio and get a final answer and verified with me that we wanted our money back . Tim had me on hold throughout his conversation with a level 2 ( back at square 1) at Vizio and was given yet another story. Tim accepted this answer from the level 2 without going "higher" up the chain as he had stated to me that he would be doing.
Although the Costco Concierge Service has excellent notes taken on our case, Tim failed to take into consideration everything that had already taken place by notes or verbally from me and failed to get any new information! Tim did not even find out if we could just have our money back! Tim was no help at all, it was a total waste of time!! I then asked to speak with whomever was above him and was put on the phone with Jessica. When I asked Jessica exactly who she was, I was told that she is 1 of the Team Managers.
However, Jessica has stated that she has special connections through email to be in touch with corporate and Manufacturing Companies, but cannot call anyone. Jessica says she will give me a update tomorrow. We just want our money back! We will never purchase any large items through Costco again and will never own anything that has any type of connection with the Vizio company! Reading all of the complaints just on this consumer affairs site, topped off my day. Why isn't anyone doing something about Vizio? Where is a class action lawsuit?

My wife purchased me a 42" flat screen in 2008 as a gift ,on July 28th 2010. While my kids were watching TV, it made a loud popping noise then the picture went black and the volume went off. I called Vizio. They suggested I shut it, unplug it, press a button then plug it back in and put it on. Didn't work! Reading all these complaints, I see that this is their protocol before they finally tell you their is nothing they can do and I would have to pay $85 to have someone look at it to let me know what needed to be fixed and give an estimate as to the cost. They were no help at all!
I called them again after reading this site couldn't believe the tons of complaints that show people with the same problem. I told them they should at least cover the $85 since the TV was less than three yrs. I asked if this was a common problem and the woman said no this is the first time she heard of this problem. I told her that is unbelievable considering I am on a site which shows 41 pages of complaints. She said they (Vizio) are unaware of the problems. I even provided them with the website address and I told her to go to this page and they would see all the complaints with all the same problem. Vizio needs to step up to the plate and look into this matter and help us out. At least send a repair man at no charge to give the option to fix it or buy new brand. They have no problem with taking our money. I, all my family and friends will never buy Vizio again! Even when I am in the store I would advise a complete stranger who is looking to purchase a Vizio not to! It'll be a waste of money.

I purchased a 40" Plasma and 37" LCD in April '07 and also a 47" LCD in Nov. '08. On May 2010 the plasma died, the screen is scrambled. On July 2010 the 47" LCD died, no sound or picture. Visio explained that it is an electronic devise and it can fail, and that your warranty is up so you're on your own. I'm waiting for the 37" to pass away. Stay away from this throw away company! There should be a class action suit against them.

The TV set is a 37" Vizio with model # VX37LHDTV10A. We got it for less than 2 years. One day, the TV was turned on with sound in the background without any light or picture shown. I called Vizio Technical Service, was asked to unplug the TV, hold the power button for 30 seconds, then plug it back on, press the power button to turn the TV on and observe from the heat vent at the top of the TV to see if there were any blue or white lights. There was a white greenish light seen, but we were told that the back light was out, told by one on call technical support.
We then observed that if we turn the TV on with remote control, the set actually flashed once, then went black again. Another on-call technical support said that if a light was seen from the vent, then the back light was not out. Totally different weigh-ins there. Like many other customers experienced, we were told that that was as fast they could go. We would have to go to a local repair shop to fix it at our own cost because it was out of warranty period.

As of today at approx. 1:30pm my 47' LCD Vizio which I've had since March 21, 2008 made a brief sound like gas was leaking, then a quiet pop and the picture faded out quickly but I still had audio. I turned it back on a few times then after an hour after it died, the screen came on but again died after a matter of seconds but without the noise. Just like everyone here says: Vizio didn't do anything to help. We bought it from Costco but since the 2 year warranty was up they couldn't do anything but it's Vizio's fault not Costco's. It's $1,500.00 down the drain. Like everyone else says: Don't buy a Vizio because they don't care that they are selling faulty products. My grandmother also has a recently bought Vizio and I'm telling her to take it back.

My Vizio 42" LCD died after 18 months. I was told to have it repaired at my expense. I tried to get recourse through Wal-Mart but nothing. I did, however, contact American Express and they are either repairing or reimbursing full purchase. MasterCard will do the same thing-maybe others. They have coverage for an additional year of warranty. Good luck! At least there is some recourse for this type of deceptive company. How can they say they are no. 1? Don't buy Vizio.

Vizio Model #VO47LFHDTV10A TV died (black screen of death). It was working fine one day, then has no picture the next and the power goes on. I called customer support and was told to unplug the TV, hold down the power button for 20 seconds and then turn it on again but nothing; that was the extent of what he could help me with. It seemed that the motherboard had blown and I have to call an authorized repair service and gave me two numbers to call. Neither of which are open on Sunday. This TV was purchased in 2008 for $1500, barely two years old.
Now, I am forced into the cost of repairing a nearly brand new TV. By reading this board, it seems that this is a common problem with this TV and they do not seem to care enough to fix it in their production process. I spent $1500 on a TV, and now I am expected to pay several hundred to repair a nearly new item.

I have a 42" wide plasma that worked fine last night. I woke up this morning and it powers on but has no picture or sound. I have had the TV for about a year and a half. After seeing a lot of these posts, it looks worthless to call anybody. I already see I'm crap out of luck. It's a waste of money and labor to have to bring in another TV. Something should be done about this that's for sure. Don't buy Vizio!

I got a Vizio for a gift about a year and a half ago. I don't even know what happened. We turned the TV off one night and it never came back on. So when will someone step up to the plate and admit these TVs are pieces of craps.

2 years and 2 months my 1500.00 + tax (not to mention the pricy wall mount we purchased for it) Vizio television died. After 30 minutes on hold, Vizio said we are s**t out of luck since the warranty has expired. We hardly ever used this TV in the formal living room. This is 1 of 3 TV's we bought and the only Vizio brand. The other 2 are sharp with no problems. Don't buy this brand if you don't want to have any problems, biggest mistake!

I purchased a 32" Vizio Plasma and six months after, it stopped working. I can get it on but it takes literally 3 times pushing the power button, and each time, it flashes Vizio around 22 times. This is ridiculous.

I bought a 37-inch 1080p full HD LCD TV 16 months ago. I paid $700 for it. Last night, it stopped showing a picture. You can hear it but not see it. The TV does have back lighting, it just not show any images at all not even the menu.
I called Tech support today just to be told that there must be a problem with the main board and I needed to call a repair service. Seeing as how it's only a year and a half old, I feel that it should not have had a problem to begin with. I am very unsatisfied and will not purchase another single Vizio product! I will also post on my Facebook page that no one should ever purchase their products! Right now, I do not have the money to replace my $700 piece of garbage TV. I have been in and out of the hospital and have a mountain of bills and no TV to watch. Oh, and I have just wasted money to pay for the cable I can't watch!

Vizio 42 L purchased from Walmart Dec' 08 turned set on 7/11/2010 no picture, no sound. Cannot turn off indicator except by unplugging. No messages, no controls change anything.

We bought our 32 inch Vizio TV in 2008. About two months ago, the TV suddenly stopped working. We took it to a repairman who is still waiting for a reliable part to fix the set. He has ordered numerous parts for the set and each part has proved to be defective. He called Vizio and was told they are attempting to produce a reliable part to correct the problem. We have little hope of ever seeing our TV fixed. We are frustrated about the whole thing. Our repairman is also frustrated because people are angry at him for not being able to fix their Vizio TVs. We will never buy another Vizio TV.

I bought a Vizio TV two years ago that I am disappointed with. About six months ago, we turned the TV on. Sound but no picture. It turned out to be a common problem with this make of TV (VIZIO VW42L FHDTV10A). I had to ship one of the circuit boards out to a company in Indiana to be replaced. Months later, now we have same problem again. I used to work on consumer electronic products but the time, effort and money I have spent to fix my own TV is ridiculous. Someone please help.

I purchased a Vizio VP322 TV about 18 months ago and seldom used it. I called tech support and told them that the TV just went out and there is no picture. I told them that the Vizio amber/white light on the bottom works when I cycle power but that's it -- no picture. He had me unplug the power, hold the on/off button in for 30 seconds, release the button plug power back in, but still no picture. That was the extent of the support on the unit other than he gave me a couple of repair shop phone numbers to call for repair. Personally, I don't think it's fair that I should have to pay to have an item repaired that the manufacturer should either repair or replace with a higher quality, safe unit.
Apparently, they know there are serious problems with this TV. I told him that I couldn't believe a TV, only 1 year old, would quit working. He told me that new electronics like cell phones, computers, etc. all have glitches or bugs. We all know that that statement is a lie. No one would knowingly buy any product that is going to fail after a year. I realize software companies sell beta types of software, but hardware or consumer electronics are never sold intentionally with bugs or safety related problems.
Searching the internet, I found that there are many problems with this unit, some deal with power supply electrolytic capacitors that literally explode (fire hazard potential) and poor quality, cheap components used during manufacturing, poor soldering, etc. I would suggest anyone that has this TV failed to contact their State's Attorney General's office/consumer affairs division and their respective Better Business Bureau. The reason is obvious and not meant to cause Vizio any harm but rather bring attention to consumers that this TV has a high failure rate and a possibility of becoming a fire hazard. I believe the average life expectancy of a TV to be at least 5 years. This TV lasted about 18 months with limited use, maybe 40 hours a week.

I have a 42 inch Vizio flat screen that is 2 years old or more. The picture comes in but flashes, and after several minutes, the screen goes black. It is also very hard to get any response with the remote. You have to continually push the buttons. We, the people, continue to get screwed by big business that design items to fail after warranties end. Let's go back to analog. I have a 40 year old console that still works. $900.00+ is down the sewer

Second Vizio TV that made a popping noise and died. The first one was under warranty and was replaced. We thought it was a fluke. I purchased a 47" LCD pure HD for $1600 3 years ago. I was watching TV last night and it made a popping sound, that was that. Customer service was extremely unhelpful and said it was the main board and since it is not under warranty, there was nothing they could do. I explained to the rep that I had 5 flat screens and the 2 Vizios that I had both did the same thing. She asked me if there was anything else she could do for me and told me to have a good night. Seriously? I saw other comments here about the pop of death. I wish I have checked your site first. I work for a major company and I will tell everyone I know to stay away from Vizio.

On 02/19/2010, I purchased a Vizio 47" LCD TV and was delivered on 02/27/2010. I called Vizio support on June 9th stating that one of the hdmi ports was shorting out the power to the TV. A service tech was sent to my house. June 11th. The service tech had a hard time getting the TV to connect with his equipment, but after plunging and recooking cables, the TV decided to work. The service man dismissed the problems he was having and said it looks like it's working fine now!
By Sunday, June 13th the set shorted out again. This time the power light went out, the TV would not shut off using the buttons on the side of the TV. Most of these controls stop working. I called Vizio support back and they said they would replace the TV and would be contacted in 7 to 10 business days.
It is now July 6th and many phone calls to them with the same result, "we are very sorry and are trying to track down your TV from the warehouse and will call you." I told the person I was talking with that as we speak, I was filing a consumers complaint against them and this is it.

I bought a 50-inch Plasma TV P50HDTV10a from Wal-Mart which is going on three years now and in the past few week I have gotten 7 pink lines going down the right side of my screen. I called Vizio the other day and the lady told me it was unrepairable. So, I asked to talk to her superior and he told me it was but it was going to cost me $500 to have it repaired and it was not guaranteed to fix the problem. I don't know how they can run a company like this. They have some of the poorest customer service that I have ever dealt with and I will not buy a Vizio product again. I would not take one even if it was given to me

After reading so many complaints regarding Vizio TV, I, too, now am a victim. We purchased a 42" Vizio LCD from Costco in March 2008. Last night, July 2, 2010, we experienced the "pop of death" as many complaints have previously stated. I had no idea what happened and thought it was DISH Network. A tech from DISH came out this morning, went through his check out and finally said it was the TV. I called Costco and said that since we are three months out of warranty, there is nothing that they could do.
I called Vizio the first time and basically, they said that we are out of luck. I wrote an email complaint to Vizio and then decided that I'm not letting this rest! I called again and spoke with another customer no-service rep and said that if I faxed him the sales receipt from Costco, he'd look into it. I called Costco again and they said that since I purchased the unit with my American Express card, perhaps AMEX will reimburse me for the repair or replacement of the unit. After reading all the complaints about the same issue we're having, there is no way in hell we would ever purchase another Vizio product. If friends or family are looking for a new TV, we'll steer them away from Vizio and tell them to buy Japanese and take out the longest extended warranty available. No big screen TV to watch SF Giants baseball!

Purchased a 47 inch Vizio TV in March 2008. My family and I went on vacation for about one week. When we came back and turned on the TV, it faded to black. Still have sound but no picture. Just a black screen. When I called Vizio, they gave the same lame response that everyone else received. They referred me to a number to call for repairs. They told me $400 to fix it but wouldn't tell me what had to be fixed. They also said it will be a 50/50 chance of it working again! I am not going to pay someone that amount of cash and it still not work.

As many before me have complained, I have a 37" Vizio flat screen TV that just went black. We were watching it when the screen went black, but we still had sound at the time. I thought maybe it was just a problem with my cable, but when I checked the other TVs, they were fine. I shut the TV off and waited about 30 minutes. Then, I tried turning it back onstill nothing and there's no sound now either. How can so many people have the same problem and the company does nothing to help? Being a single mom, I can't afford to fix or replace this TV. I had to borrow a TV from my sister.

I got the same problem with my 42" inch HDMI Vizio. The screen went black but it still has sound. I got this TV from Costco (Austin, TX) in 2006, and they did not have concierge then, so they told me just to bring the TV back and they will give me a new one or my money back. Good luck to you all.

I had this Vizio VO42LFHDTV10A for only 18 months but the left side of the screen already has red dots. You can still see the full screen, but it's colored rose when you look at it at a distance. I called customer service, I was told to unplug it for a few minutes then re-plug it and it should work fine. It didn't happen.
I called them again and I was told the same thing. He said I was the only one having that problem. He asked if I am sure that I didn't drop it or didn't spill something on it. I said I didn't. I tried unplugging it again. It didn't work. I used my Christmas bonus to buy that and that $800 went down the drain.

Death pop for me today. I was watching TV and I heard a pop noise. The screen went green for a sec then my 32' LCD Vizio I paid for $650, died. 2 freaking years old and dies. The box advertised 5 years. I think everything has been said in the site that need to. I'm just agreeing with everyone. I will never buy a Vizio product again.

My only 2 year old Vizio television has not been wanting to turn on for 2 weeks. It would turn on and immediately turn itself back off until after about 30 tries it would finally turn on. Then today I get up and try to turn it on and nothing, the lights on the front of the TV won't even turn on. It's completely dead, $500 down the drain. The TV only lasted 2 years and that is ridiculous as the repair costs are almost if not more then I paid for the TV.. Vizio should be sued.

I purchased a 47" VIZIO at Sam's in Sept 2009. Everything fine for about 3 months then HDMI ports started to fail. HDMI 1 failed followed by HDMI 2 about 3 weeks later followed by HDMI 3 about 2 weeks later. When I plugged into HDMI 4 I called VIZIO and they sent someone out to replace the card. This same exact sequence of events were repeated approx 3 months later and they again sent someone to replace the card. Approx 3 weeks after replacing the HDMI card for the second time, the TV wouldn't power up.
When I called VIZIO with this problem they decided to replace the TV with a re-manufactured TV. The replacement worked fine for about 2-1/2 weeks and then the unit would not power up. I called again and they are sending someone to replace the card again. I can't say that I have been displeased with VIZIO's response(s) in fixing the TV. I believe this must be a bad model. I am glad that I purchased an extended warranty through Sam's. It looks like I'll be using it.

I bought a 47" LCD Vizio TV for my family at Thanksgiving, and it went black after 7 months. No warning, nothing. When I called, they said they would send the information to a technician, and then he would be getting a hold of me for repair. After 3 days, I called the technician, and he said they were waiting on parts. How do they know what parts are needed if no one has seen the TV yet? It must be a very common problem.
I am very disappointed in this company. The orange standby light is on, but the TV will not power up. This TV was $997.00 and only I cannot afford another one at this time.

Have a vp50hdtv that is just over two years old it did the bang and then black. No help from vizio.

I bought 2 47" Vizio Lcd tv's from Costco on June 8,2008. I get a 2 year warranty for buying them at Costco. The screen goes black on one of them 20 days out of my 2 year warranty. I called Costco and they called Vizio with me on the phone. Vizio led me to believe they could help. I finally hear back yesterday from "the vizio guy". There is nothing they can do except offer me a reconditioned tv for $534.00 more and it will have a 90 day warranty. I paid $3000 for both tv's. One burns out after 2 years and 20 days. So it cost me $1500 to watch one Vizio for 2 years and now they offer to sell me a reconditioned tv for $534.00 more with a 90 day warranty. I talked to 3 different Vizio people and 2 different Costco people.I guess I've learned a valuable lesson the hard way. Don't buy Vizio.

This co. is selling DEFECTIVE products. Read the complaints. We took our 1 1/2 yr. old tv to a repair shop. He said too many problems and I can't even get the parts. The tv has sound but no picture. A common problem if you start reading the consumer reviews. Our repair man told me he is getting calls from vizio and samsung to fix tv's for them and he can't get the parts. The TV $1,000.00 won't work and not even 2 yrs. old. What a piece of junk.

Purchased 37 inch Vizio on 03/01/2008. lasted till august then quit totally. Vizio replacrd it with a rebuilt set in 2 weeks. This set was not used for about 8 months because of remoldling. THIS was put into service in december of 2009. this lasted till 06/23/2010--went black, but still have sound, said it is out of warrenty. DO WANT TO RETURN CALLS! Fed up--will register a complaint with BBB. Neither set worked longer than 8 months.

Vizio went black with sound. Sounds like a common problem. Stay away from Vizio.

I already made a complaint once, but I didn't provide enough information so I'm doing it again. I am providing a web address of the complaint page which is THIRTY SEVEN pages of people who had the same problem.

I cannot believe the same problem has happened to so many people along with my 47 in. Vizio and they are not willing to help anyone knowingly that they have a defective product. "The pop of death" what a great name. I don't give up too easy so I am going to contact my local news station whom like doing a consumer product segment and hopefully they will pass on this information to a lot of potential Vizio consumers. With a company like Vizio who would want to buy american first now.

The picture on my vizio went black. It's less than two years old. Defective product. A simple search on google turned up Hundreds if not thousands of people having the same problem. Vizio has done nothing and will do nothing about it.

I talked with Sherilyn from costco who took all information from me and had me plug and unplug the TV. Then she called VIZIO (with me on the phone and we had a three way conference call). With Sherilyn's help VIZIO agreed to a full replacement. They are sending a replacement and a tech to install it. I will definitely buy all my electronics from costco in the future!

I don't know what it is about the Vizio Tv's from 2008, but mine just blew out today. I purchased it from Circuit City, now out of business in Feb. 2008. I had no clue that anything was wrong and tonight it just went black. I paid 1100, can't find my receipt and of courst the store where I bought it is out of business! Is there any sense to me calling this company when all I've read is dissatisfaction from other Vizio owners?

I have a 42" HD Vizio TV. After a little over a year the picture has gone out and all I have is audio. According to Vizio, my TV is old. Less than two years is not old, but it is out of the warranty. It is absurd that a TV does not last longer than 2 years, but even more ridiculous that Vizio gets away with this type of service.

I've had my VF552XVT for 60 days and it just took a dump. The Lighted VIZIO just flashes from white to orange and will not turn on. I tried unplugging and resetting the TV but to no avail. A tech from VIZIO called me and said that he works part-time for them at night, after his day job. He also said VIZIO is sending him the power & main circuit boards to replace. I can't believe I just bought a Large screen LED TV from a manufacturer that has a part time field service dept. This is something to concern yourself about when making a big ticket TV purchase. Maybe I can still return this before the 90 days is up. I'm not glad I bought mine!

Purchased a 42in Vizio in Nov 2008. Screen went black but still had audio March 2010. Thank goodness I purchased the extended warranty thru Walmart and kept my receipt. However...it is now June 2010 and it has gone out again. Not even two years old and gone out twice and looking at the rest of the consumers....I'm not the first...What can we do? I am sure it will go out AGAIN...and if it's out in November it will be on my dollar...This is just UNBELIEVABLE!

We had the same problem as the other complaints listed. Purchased a Vizio (an LG company) and 1 year and 9 months later my son pushed the power button, the tv made a popping sound and the screen was blank with no sound. Apparently after researching the internet this has been dubbed the "pop of death". This television was in our extra room and was rarely used probably on average twice a week and many weeks not at all.
After contacting VIZIO by phone with no resolution we complained via e-mail to which they responded with some generic form e-mail that they send to everyone that complains. I then responded to the fact that this issue deserved more than a form e-mail to which they responded with telephone numbers of repair technicians in our area. Pretty lame for a $1,000 electronic product to last less than 2 years. We have a Sanyo tube TV that is 11 years old and counting. Any time I see someone looking at TV's in Wal-Mart I tell them not to buy VIZIO or LG.

Purchased two Vizios nearly two years ago: 42" an a 37". The screen is now totally black on the 42" with only the audio working. I see many others have the same complaint. I thought there might be something simple I could do, so I started researching online and find that apparently there is nothing to do buy pay a hefty price to fix it or buy another TV. I'm just hoping the 37" one doesn't do the same thing.

WON'T COME ON BUT THE YELLOW LIGHT IS WORKING................I bought a 42in HD T.V about 2 years ago from Wal-Mart. I did purchase a 2 year warrenty but lost the receipt. So, I call Vizio Figureing you know they would have some thing on the two year warrenty but of course they didn't. So, they told me to unplug the T.V from the wall and then hold the power buttong for 30 sec. Still nothing so what now I call wal-mart service protection center and they told me that they can't do nothing with out a receipt. So, I am like wow I paid for a extended warrenty and now I am out of 1,000 because I can't find my receipt. What a rip off. I wish they can do something about this Recall this model number or serious or numbers because it seems like every one t.v's are going this year and um there is something the public can do about it.

In March of 2008 I bought a Vizio 47" high definition t.v. from Costco. In May of 2010 while watching a movie our screen went completely black. The sound was there but no picture. We called Vizio for assistance and were told that it was a very old t.v. and there was nothing they could do for us. "Very old" at two years? They said the back light went out and "unfortunately they didn't make that part anymore so we were just out of luck. So here we sit in the same situation as all of you staring at a big black box and paying a two year contract with the satellite company for a tv that doesn't work. Is there a way to do a group lawsuit on this company or recall like they did to the car companies?

2 yrs 4mos later, the 37" model wouldn't turn on. Estimates to repair are $500 to $685. I paid $650 for the TV. Buy American we all say but it's really not American made. So, to the scrap heap it goes. Reviewing other brands to purchase, all have the same problem. Guess they are all using parts made from the same foreign manufacturer. Remember when a TV would last 15 or 20 years? Now using a 12" Sony that is about 25yrs old.
Another Congressional project, run by lobbyists, to convert to HD. They forgot the part of scalping....costly repair parts, short lived TV's. Think Congress should give us all tax credits for repair/parts. Go Engery Star! Which, reminds me, many brands claim Energy Star but they actually cost you more in energy costs. Google it.

My husband purchased a Vizio flat screen 32" tv for me for our bedroom fo my birthday. It's not used every day but I do watch it while I exercise. After only about 5 months, the picture goes completely out - nothing but audio. We call Sears and they tell us they will have to have a technician call us because they don't service tv's. I am told they will contact us within 48 hours. Four days later we speak to a technician who is very courteous and tells us that he has already ordered the part. I'm thinking - how can you order a part, when you haven't even looked at the tv. According to the technician, this happens all the time and Vizio is one of the absolute worse brands you can purchase.
Most everything they use comes from China. After waiting over 3 weeks for the part, I decide to call Vizio and tell them my problem and express my frustration with not only having a tv that has no picture after being played for literally hours but also my concern of it happening again and with the delay of getting the part, most likely I will be out of the warranty period. I spoke with Mike, a supervisor at Vizio. He was rude and very unsympathetic. He told me that I should consider purchasing an extended warranty! You gotta be kidding me. Vizio won't get any more of my money. Vizio has a lot of complaints and it seems as if everyone has been treated the same way I have. I doubt they get many repeat customers. They certainly won't get any more of my business. I think it is very unfortunate that America allows companies to come in and sell a cheap, crappy product and cheat hard-working Americans out of their money. We have had our big screen tv (which is another brand) for 13 years and it hardly ever cuts off. The picture is just as good as it was the day we purchased it. I am highly disappointed and frustrated and shocked at the way Vizio conducts their business and devalues consumers. Word to the wise....don't ever purchase a Vizio product.

I received a 42inch Vizio as a gift from a friend who has now expired. I have a black screen -- very little picture but I do have sound. I attempted to cotnact Vizio who could not assist me. They did give me a telephone number to find a repair person. I called only to find that there are no repair persons in my area at all--- I have a plasma TV and no one to help me and this TV is just a little over 1yr old-- I don't know what to do

42 Inch Plasma purchased September 2008 screen went black sound kept going May 2010. No warranty purchased. We have a smaller Vizio, but will not purchase another one.

I am simply in amazed after reading all of these complaints. We did not have any indication that our television was going out. We purchased this 42 inch Vizio almost two years to date. This morning June 15, 2010 we have a black screen with only volume. I contacted vizio and was just informed by someone of course I can barely understand that that need the make and model number before they can tell me if my television is broken. Is Vizio running a scam througout the U.S. and getting away with it.

Purchased a Vizio VO37L10a 11/28/08 on 5/21/10 the screen went black but still had audio. Called Vizio tech support I was informed that i needed a backlight but because I had not purchased an extended warranty there was nothing they could do. I asked was it reasonable for a $700.00 TV to last only 1 1/2 years the tech rep said sorry.

I purchased a 32" Plasma 720p HD Vizio television at Walmart aprox 1.5 years ago, putting the purchase around sept of 2008. One day when i turned the TV set on, it would click on and off about 6 or 7 times then finally it would stay on, this continued for approximately 2 weeks and now the TV set will not power on at all! The VIZIO emblem that lights up white when powered on and orange when powered off is no longer lit up at all! This TV was a verg big purchase for me because i was laid of from my job shortly after buying it. Now i can not afford to shell out another 590$ for a TV. Vizio had to know about this manufacturing defect! My previous television made by Sony worked perfectly for over 15 years...and still works today as i gave it away to a close friend who had no TV and they are still using it!
I dont understand how an American company could sell a product this bad and offer no support to its consumers. I have contacted customer support and they told me if the warranty was expired that all i could do is have it repaired. HA! the cost of the repair was so high that i would rather just make due with no TV at all now. It seems as if the cost of the extended warranty is almost exactly the cost of the repair work necessary when it breaks! RIDICULOUS SCAM ARTISTS!
It seems like Vizio is aware that their products will break down or become defective in a little over a year! after reading ALOT of internet reviews on this subject, there are just way to many people who had there TV's become defective right after the warranty expired. I feel that Vizio knows the TV will operate properly for about 1 year and then break. In my opinion, what they are doing is a SCAM! I would never ever buy any Vizio product ever again and warn anyone who asks me about what tv they should buy! I love to buy American...but now i will have to save up ALOT of money and pinch my pennies to buy a Japanese product. SHAME ON YOU VIZIO!
For starters i am out over 590$ for the purchase of the TV! Now i have no TV and am locked into a cable package that is costing me over 1000 dollars a year. I have paid for an HD cable box and HDTV service. I was laid off from my engineering firm shortly after buying this tv and CANNOT AFFORD ANOTHER! and you would have to include the hundreds and hundreds of dollars i will have to spend on a new TV when i can finally pinch enough pennies to afford one. In total i am out well over 1,500$ It has made me lose faith in American products and is infuriating and depressing. I am a very upset, angry, and sad consumer right now.

I bought a Vizio 42 inch plasma televison Dec 2008. Today June 11th 2010 the screen went black--less than two years. From reading all these similar cases it seem something has to be done about the way in which Vizio is ripping people off with these poor quality tvs. I will never buy another product with the vizio name.

On May 25, 2010, I ordered a refurbished 37" Vizio television from TigerDirect.com, which was delivered two days later. Upon setting the TV up, there was a large (4" x 6") bright spot at the top center edge of the screen, indicative of the backlight bleeding through the LCD screen. I reviewed the warranty documentation included with the device, which indicated a 90 day warranty with in-home repair for all devices over 30", offered by Vizio. I subsequently contacted Vizio to report the issue and move toward a resolution.
I complied with all of their demands, including copies of my sales receipt and multiple photographs of the issue. After submitting the documentation to them, I didn't hear back for 4 more days. After 4 business days, I re-contacted Vizio Support to check on status of my ticket, and was informed that no action had been taken. After speaking to the support rep, I was informed that they would schedule a repair technician to my home today (6/9/2010) to repair the TV.
When the appointment date came and went without any repair being performed, I contacted Vizio again, who promptly informed me that the repair ticket had been cancelled by a supervisor, without bothering to contact me. When I inquired as to why the ticket was cancelled, the support rep could not offer an explanation, so I requested to be escalated to a supervisor. Upon speaking to the supervisor, I was informed that Vizio had no intention whatsoever of honoring their warranty, and tried to claim that the behavior this TV exhibits is considered within the range of normal tolerance, and therefore was not eligible for repair - basically, I was told "tough luck kid, thanks for the money, now get outta here".
Naturally, I'm somewhat frustrated by this turn of events, having paid over $500 for a television set that not only had allegedly been 're-certified to original factory standards' only to have it arrive in a defective state and subsequently learn that the manufacturer does not honor their written warranty. Based on my experience, I will never again purchase a Vizio product, and I strongly urge others to follow suit - there are many more reputable manufacturers available, and no TV is worth this level of hassle. Economic impact: $550 lost to defective television 1 day work lost to receive the television 7 cumulative hours on the phone with Vizio tech support getting run around in circles

I purchased a Vizio 42 inch HDTV from a Costco Wholesale company in August of 2008. A year and a half later, the television screen went black and it was fixed. The same problem has occured four months later and my warranty is up in 50 days. I have been offered to have the Television replaced by Vizio and then they changed their mind. They will be fixing it again and I will be stuck without a warranty later when it inevitably breaks again.

Purchase a 42in lcd in dec 07. On 6-7-10 , while watching tv, the screen went black. Sound was still on. Only way to turn off tv, was to unplug it. After contacting Vizio IT and Customer Service, I was told nothing they could do for me - no extended warranty.

18 months after buying a 32" Vizio plasma TV it won't power on. Nothing helps, even unplugging for reset. Looking at all the complaints about this problem, however, it seems to be common with many different brands. Is it worth fixing? Probably not. I'm not going to waste my money on another set until quality improves.

47 inch LCD TV has black lines running thru the screen from top to bottom. Mostly on the left side but the lines are 2-3 inches thick. Can barely see the far left side of the TV.

I too purchased the Vizio 46" HDLCDTV, May 2008. Since October 2009 we have been dealing with the screen "shadowing" or half the screen going black and the other half being normal. I have been dealing with Vizio and Walmart since then. Stupid me for some reason did not keep my receipt, but I did purchase the extended warranty. The lady at Walmart told me I would be getting paperwork in the mail for the extended warranty. Months went by and I initially forgot to even look for any, until I needed it. This is when I was informed that there is a phone number on the receipt to call and register your warranty. Just today I finally got somewhere.
I had a very nice gal at Vizio that helped me deal with Walmart today. I was informed through the warranty center that a technician would be coming out tomorrow to repair the television. I spoke with the technician and he informed me that there is nothing he can do .. the part costs more than the tv; so one of two things would happen .... either the warranty center will ask me to return the product to a store and will then replace it with a comparable unit and refund any difference I paid OR the warranty center will just send me a check for what I paid plus taxes and I can discard the unit.
He did inform me that he would call right away after he got off the phone with me and let them know what was wrong. and that it would take anywhere from 1 to 5 days for the warranty center to call me back, but that he would check back with me in 5 days for a followup and make sure they had gotten back to me. For once in my life I actually had pleasant service reps to deal with all the way around! I just hope they hurry up as we are relocating in 12 days. But at least it is 1 less thing to pack!

On August 10, 2008 I purchased a 47" vizio LCD tv from Sears. I did not purchase the extended warranty because I expected that a $1300 TV would last beyond any warranty. In addition, I usually expect to just repair an item should something happen to go wrong. As it turns out 21 months after the purchase, June 1,2010, the 47" tv went black. No picture only sound. After contacting customer service I was told that this model's blacklight was unable to be repaired due to the manufacturing design of the tv.
Had I purchased an extended warranty they could help me but otherwise the help was pretty much "sorry about your luck" and we can't help you and the 21 month old, $1300 tv can't be repaired. After seeing 35 pages worth of complaints about vizio televisions I will make it my lifelong goal to discourage anyone from ever purchasing a vizio television. The company does not stand behind their product. They must have realized their design was defective due to the fact that they now produce a model that has a repairable backlight. My feeling is Vizio should have to replace any TV with this design defect. Consumers should not have to foot the bill to rid Vizio of an obviously defective television and ineffective design.

We bought a vizio from Walmart in Nov, of 09. We call after it failed six months later and were told to call vizio's customer Service
Our Vizio 42" started going out last Nov. 09 it blinked off and on and we had the cable campany out over 12 times and and after we had six months the TV died. The cable company said it is your TV. It had gone blank then black and no sound, this was My 23, 2010. This TV was 6 months old and had 6 months left on the factory warrante. We called customer service 3 or 4 times and had a long wait when we got through they gave us a number to fax our receipt so they could prove we owned the bad TV. We did and contacted them again 24 hours later and they had not gotten the fax so we called the same number the next day still the fax was not there. I asked if I could copy and email the receipt i and did so. I checked to see if they had received the email and was told yes and also the fax went to a different state. I said we sent it to a the fax number we were given.
I had a very nice comtomer service person to call after a number complaitsand was told the part would be shipped over night,that was on May 27, 2010. We bought the extended warrantee from her as we have no faith in the TV or the company. I thought about trouble from day one I said I want the TV replaced in my last email to her but got no reply. The repair man called on May called and said he would call us as soon as the paet arrived. He called today and was nice but the part had not arrived but when it did he could come Saturday and I told him I had to be at a wedding and would be back Sunday. He said he would come Monday June 7, 2010 if the part was delivered as he hoped. Without seeing TV how so they know what part?
If you plan to by a Vizio TV because it has a great picture think hard and long as this is the worst thing electroic item I have prchased in over 40 years. I would not pay 100 dollars for this TV new and I hope you think about this before you buy a Visio TV.john evers

My TV has died and there is no hope to repair it after less than 3 years. Bought in 9/07. Should last 10-15 yrs for a normal LCD.

After about one year with my 46-inch Vizio HD LCD TV, whenever the television is first powered-on, the left half of the screen is darker than the right half, which is normal. A sort of "black wave" washes slowly to the left of the screen over the picture, recessing all the way to the left edge. Then half of the screen stays darker than the other half. Every once in a while, the "block" of screen flashes from its dark state to its normal state, and sometimes, it fixes itself and becomes normal again. I fear that my $2,000 TV is dying on me. I cannot afford to purchase another one. $2,000 to purchase a new TV is not an option when I only have $400 to my name.

Purchased 42" vizio lcd Gallevia about 2 years ago. Was watching it yesterday and the screen went to black and a noise...had to unplug the tv because power button on tv or remote wouldn't work. Plugged back in and find that the problem remains the same. very disappointed with Vizio...

I bought my 42 inch 1080p TV earlier this year and it has only been months since I bought it. Yesterday the screen had no picture although sounds were working. It might have been the backlight which may be burnt out at this point.

I bought Visio plasma TV in January 2006. It broke down in May 2010. Vizio warranty is for 1 year. Industry standard expectation is 10,000 hours, about 10 years, not 4 years! Vizio said it's unfixable!

I bought a 42" Vizio LCD from Sam's Club just over three years ago. Last weekend the TV just powered off during use. No picture, no sound, no display light. I have an extended warranty through December and the TV is in the shop now. I googled the problem for the heck of it and was amazed by all the posts I already see about this brand. Frankly, I'm concerned that this fix will last just long enough till I'm out of warranty and then I'll be out of luck. I will never buy this brand again and wouldn't recommend it to others.

I purchased a 42 inch Vizio last year and used it for 3 months before it went black, still able to hear sound. Then, it started turning off all by itself. What can I do? It was a gift and I do not have the receipt. It was paid for in cash.

After only 2 months of having the TV (bought it new from Wal-Mart) the TV screen started going black but the sound remained. Turning the volume button up or down caused the picture to come back on. How wacky is that? It is still a hassle and should not be happening in a brand new TV. We haven't decided whether to take it back or not but it was the least expensive flat screen for the size. We thought Vizio's were Sony products, so we trusted it. I will definitely not buy another Vizio product after this. We spent $700 on the TV which is a lot for us. We are a family of 7! Won't have money to add to refund amount to get a better one even if we do take it back. I looked online and now see many, many complaints about this, which means the company has known about this problem for some time and obviously done nothing about it. This problem could have been prevented for us since some of the complaints about the same thing go back as far as 2006.

After 1 year, my TV stopped working. I bought it in November 2008. It is now barely 1 1/2 years old. It has black screen with sound! Enough of the corporate greed, let's hit them where it counts "in the pocket book" where they have been hitting us for years now. Enough! I spent nearly $700.00 + $50.00 shipping.

My 3 1/2 year old 42" Vizio LCD (Model: 42HDTV-MP01) suddenly went black. There is no picture and no sound, only low hum when turned on with the remote. I purchased a new Power Board Assembly, and have determined that the problem is not the Power Board Assembly. I have received an estimate for a main board of just over $400+ tax, plus handling and shipping without assurance that this will fix the problem. My three-year warranty expired about six or seven months ago. I purchased this set for $1,499. Is there any recourse against the manufacturer? Please advise. Thank you.

I had the same problem as everyone else. I have definitely learned my lesson about purchasing Vizio products. But Thames of Hanalei, HI (April 22, 2010) is right on point! I did exactly as he suggested and yes, it works!

At first, my TV started losing sound when playing video games. Then one day, my TV would not turn on. The illuminated Vizio sign in the front of the TV would turn orange and white, and the TV sounded and looked like it's trying to turn on and off. It does this around 20 times automatically before it will cut on.
But today, it never turned back on. I also tried leaving the TV on all night and day, because when I turned it off, it would either not come back on or go through the on and off procedure around 20 times automatically by its self. When the TV finally decided to turn on, I kept it on for two weeks straight. I would just cut the cable converter box on and off so that the dark black screen on the TV would come on instead of the bright blue. I did that for two weeks.
Now the TV will not turn on at all, and the Vizio sign that is usually lighted up is not lit. I brought the TV from Wal-Mart. It's 32-inch plasma. The TV is around three years young! My electric bill had gone up over an extra $100.00 when I had to leave it on for two weeks. When I bought that TV, it cost me over $535.00 that I really could not afford. But I knew the wife and kids wanted a HDTV and so did I.

Vizio L32 worked well for almost 4 years and just went blank. I have read many of the same complaints. Remotes don't work. There is no sound. It's just the same blue/black screen. I also have an L37 which still works, but who knows for how long. I am very disappointed. It seems there is not a fix from what I have read when you are out of warranty.

My Vizio l32 HDTV has been problem free since purchase in 2007, but as of last night will not power on. I tried multiple outlets and leaving it unplugged. I'm very disappointed. My old tube TV is still working and the new HDTV dies? I will not buy this brand again. The yellow light shows power, just unable to get anything else.

On my 42" LCD HDTV, I encountered the same "black screen of death" with sound. I read about similar post on this site and thought I was in for a struggle to get my multi $K system working again. Anyway, I contacted Vizio tech support. Found the TVs are all made in the US. The tech said I simply needed to unplug the set, hold the on/off button in for 60+ seconds, then plug the system in again and turn it on. Beautifully, it worked. Their support was very helpful and pleasant. I hope this helps some of you.

We purchased a Vizio 42" LCD TV from Walmart in June 2008. We have just experienced what many others describe in their complaints as 'the Black Screen of Death'. The picture suddenly went black but the sound still works. This is a very expensive table decoration in its present condition. It sounds as though repairs will be more than the set cost. I join those who say they will not purchase another Vizio product nor recommend it to anyone.

I purchased Vizio plasma TV from Walmart in December of 2008. The on and off button would only work after pushing it about 10 times, then one day it wouldn't come on. This is after a year of us having the TV.

I received Vizio 32-inch TV from Sam's club for Christmas 2007. In March of 2010, it has stopped working. The problem is the same or very similar to countless others I have found online. The TV will power on, only to a deep blue/back screen. There is no sound, remote will not work. Nothing. It will not power off by TV button or remote, I must unplug the unit. I tried keeping it unplugged for over 24 hours, still nothing. I have not taken it to a repairman, but feel it will not be worth it.
From reading other complaints, it sounds like one of the power boards has died and it will be very costly to replace. I feel it is useless to contact Vizio since we have no warranty at this point. If we can find original receipt from 3 years ago, we may contact Sam's club (based on other people's suggestions) but doubt that we'll go anywhere.
I am currently looking on Craigslist to purchase an older (but reliable) heavy dinosaur TV. Long live the giant, bulky TVs! They last 30+ years! Do not buy a Vizio and if you buy a flat screen TV, get an extended warranty to protect your pricey investment! Hopefully, there will be a class action lawsuit against Vizio for selling unreliable made in China TVs! We are out $700 on a fairly new TV that is a huge amount of money to us, plus cost of obtaining a new TV.

TV will not turn on after two years. After reading the numerous complaints regarding this product, sounds like I got lucky to get two years and it's probably a waste of time to even call Vizio. Shame on Costco for continuing to sell this product. As a member, I expect better service from them.

I am complaining about the Vizio 32 inch TV's that have a problem with the on off. They start by turning on and off up to 10 15 times before staying on and then finally going completely bad where they won't turn on at all. My mother is in a local nursing home which has purchased about 30 or 35 of these TVs from Wal-Mart. Her TV finally went bad after about a week of turning on and off. Hers is about the 3rd or 4th TV to do this in the nursing home. These TVs aren't a year old yet. Hopefully the class action lawsuit against Vizio goes through and they are made to make amends. I plan to let the nursing home know about all the complaints listed on this site. Thank you!

I purchased a 32" TV-VX32L model from Sam's Club in April of 2007. In March of 2010, the TV screen went black and it would not turn off. In order to turn the TV off, you have to unplug from the wall. No sound, no picture. One more complaint to add to the numerous number that you already have. I will not repair because of the cost as well as complaints that repairs did not work for long. Why waste the money! I now have to replace the TV. I am retired and that will be difficult to do.

Bought a 32" Vizio on 1/19/2008. TV used less than 20 hours per week. The set died 2 days ago. Set will not kick on. Tried unplugging and checked cable hookup. TV is dead. Bought a Sony. Will not purchase or recommend Vizio product to anyone. Sent Vizio an email Sales representative at Costco said TV should last many years - yeah, in a world with manufacturing pride and integrity. So much for made in China. Bought a new TV.

We bought a 37" LCD Vizio 2/15/09, and today, just a little under 2 months after our 2 year Costco warranty expired, the TV made noise, and went black/purple. We cannot turn it off or on unless we plug it in, the menus won't work, just nothing. I'm so disappointed to read all of these posts, and wish I had done more homework before we purchased this TV. I won't buy another Vizio, I have zero hopes for help from them and wow, what a terrible company. I think Costco, Sams, WalMart, all of the companies that carry this product should yank it from their shelves. Terrible. We're out $800, plus whatever it will cost to fix the 2 year old TV, or replace it.

I bought a Vizio TV in August of 2008 and just googled my problem, hoping Vizio to find a solution. Now after reading all this, I'm afraid to even call about it. My TV goes black and shuts off by itself and also the sound will just go sometimes. You have to turn everything off and back on again to get it to return.

Today I spent several hours dealing with Vizio representatives regarding the repair of my new Vizio TV model V0320E. What started as a pleasant and prompt customer service experience several days ago turned into a nightmare today. I purchased the TV on December 7th from Costco and after just over 3 months the picture became defective. This was not user error or misuse, this is a product defect caused by overheating. I contacted both the Costco Concierge service and Vizio customer service departments around March 19th or 20th ,just days after the 90-day warranty was up. Per the request of the Vizio rep I sent digital photos to tech support.
They set up an appointment for today, March 29th - the service technician arrived and replaced a circuit board. The TV worked fine, I signed off on the paperwork and within about an hour the same problem recurred. I immediately contacted Vizio. After discussing this problem with several Vizio representatives, all they would offer me was the same response: Vizio would provide me with a re-certified unit or a new one which required a $150.00 additional charge. I stated numerous times that I wanted a brand new unit not a re-conditioned or re-certified unit. I purchased a brand new unit and I expect a brand new unit to replace it. They insisted no other option was possible. Throughout this entire exchange all I did get was "I'm sorry Sir". Well "I'm sorry" isn't what I was looking for. Although the TV was just days past the warranty deadline it seems to me that a full replacement with a brand new TV was not unreasonable.
After realizing I was getting nowhere I requested to once again be transferred to a supervisor which now was up to the Level 3 category - I was abruptly disconnected. Throughout these conversations a Costco concierge representative, Jose, was on the line. We discussed the next move and I indicted I wanted a full refund. He suggested I go back to Coscto and see what the manager could do. I immediately took the TV back to Costco and without hesitation the manager at the Costco in Lake Zurich, IL offered me a full refund in cash with no questions asked.
Something tells me he's been through this before. It seems to me that if you wish to maintain a loyal and faithful costumer base you would do whatever it takes to make the customer happy. I wasn't trying to return a product that was 9, 10 or 11 months old, it was just days out of warranty. I think you should take a long hard look at your company policy and remember that costumer satisfaction is priority. Yes, I received a full refund, but not without much stress, time wasted and aggravation. Many thanks to the Costco manager for understanding the situation. Vizio could learn something here. I suggest that Vizio reconsiders its position with this matter! Your timely response is requested.

My 47 inch TV lost picture after 13 months, right after the warranty went out. I missed my date about three days, and the TV went out, and they said there was nothing they could do about it. I bought it at Sears, and the Vizio TV purchased at Sears warranty, was only for a year, and if you buy anywhere else, the warranty is two years. They gave me an option of a repair place that they used, and it has cost me $397, and they guaranteed that they can fix it, but it is still not fixed, and I don't have my money back. I want my TV fixed or replaced.

I bought a 42" Plasma TV about a year ago. When I went to plug my DVD in, there was no power in or out of that thing they call a TV. Never buy a Vizio ever! Vizio said that they can't do anything but they did give us a new number. However, that was even more money than what I spent on the TV.

I purchased a 32" Vizio LCD television about a month ago. The TV stop working a few days ago. I called Vizio and we tried troubleshooting and the representative came to the conclusion that the TV must have a short circuit. I explained to them I cannot find the receipt and we paid cash. They informed me they cannot provide a repair service without the receipt, although I have the original box and paperwork.
The representative suggested I call Target's Corporate office and request a duplicate receipt. I called the office and the representative inform that they cannot print out duplicate receipt due to their policies. I tried calling the store where I made they purchase and they told me they can't print out a receipt or exchange the item with the original receipt.

My TV turns off by itself after four months and I had it repaired twice for this. However, immediately after the second repair, the unit cannot display any channels outside the antenna and the cable subscription is not viewable. Vizio wants to replace with a recertified/refurbished unit. They will not guarantee that the replacement unit is any better other than it has currently in working condition.
I could get an older unit repaired and they have the discretion of replacing it with a new one per warranty but they will not do the maintenance.

My husband bought our new Vizio TV in Dec 2009. I have experienced the screen going dark then to black on several occasions with audio. This is absolutely ridiculous since this TV is only 3 months old! We are in the process of trying to get in touch with Vizio and see if we can get this issue resolved. I know we can't afford to get a new TV or get the repairs done. I just hope they will honor our warranty even without the bill of sale. Never will we get another Vizio!

We purchased a 42" Vizio plasma TV in Feb. '07. After almost two years, the TV didn't want to come on. You hit the power button, the light would turn from yellow to green then click off. You would have to literally push the button continually for about 20 min before it would finally catch and hold. We contacted the Vizio tech center and talked to Joe. We sent him a copy of receipt and he sent out a repairman who replaced two major components. Well, that lasted less than a year because last night the TV shut itself off and won't come back on. No light, no sound, nothing.
I called Joe and asked what could be done. He gave me the number of a service center where I can pay for its repair because I didn't buy an extended warranty. Obviously Vizio's lifespans are about three years. What a waste of $900. Sad part is the TV was in the bedroom and hardly used except for watching the nightly news. I will never buy another Vizio and I am telling all my friends to tell their friends on Facebook. That should get the word out!

I don't know anything about this law firm or how long this has been out there, but it seems they are investigating a potential lawsuit for this issue. I sent them an email to let them know I've had this problem. If you're angry enough--I am--it might be worth a quick email to them.

I turned on my TV to find that half the screen is messed up. I only had the TV for about a year and 3 months. This really bad especially when the TV costs 749 dollars and the repairs are higher than the TV. Vizio really need to do something about this instead of everybody thousands or maybe millions of people buy new TVs. This is why people go crazy when stuff like this happens. Everyone can't afford an 800 dollar TV.

I purchased a 32" flat screen Vizio TV in Feb 2008. In March 2010, I heard a high pitched sound coming from the TV and then the screen went black, no sound. I can turn it off/on but that is it. From reading the complaints online about Vizio TVs, this is a common complaint and two years seems to be the lifespan for the Vizio. If there is a class action suit, I would want to know. TV does not work anymore after two years! Both my husband and I are out of work and cannot afford another TV. We are out $600.

I Bought A Vizio 32 inch TV in April of 2007 (model#VX32L). It has no picture, but it has sound. It was on, and just before Super Bowl, the picture went blank. Vizio is aware of the problem, and ignores it. There are many complaints from other customers with similar problem. I lost of $623 for the TV.

I had a Vizio 32" plasma TV that was on the fritz. Finally, it stopped coming on all together, no Vizio light orange or white. This is ridiculous. They should have a class action law suit brought up against them for selling such a bad product. That obviously has a self destruct program that activates two years after it was purchased. I will never buy another one again.

I have a two year old 50" plasma TV. It is having the same problems that most of these posts are having. Picture tries to come on and there is a pop and then a black screen. It cost $1500.

I bought a Vizio TV in January 2007 and 18 months later both HDMI ports failed. I contacted Vizio and they said it was repairable but we would have to pay for it. I think they make a bad product and don't want to keep their customers happy. I will never buy another Vizio product.

Anyway, to get back to my story of my power problem, Vizio was nice and professional. They sent out a repair technician, fixed the power supply on my 32-inch plasma that I purchased in the summer of 2008. A nice professional repair person, and my TV works just fine. So all I did was fax a copy of my receipt to the Vizio technical department. They called me back and sent out the technician in less than 3 days. I have had great service from this company. Hopefully, my TV will work in a couple of years. So thank you Vizio.

I bought a 32-inch Vizio flat screen 18 months ago. The unit won't power up until about 50 or 60 pushes of the button. When I called Vizio, they had me fax my receipt in. And they are sending a repair man out for free to fix the power unit. I will get back and let everyone know how it went. So far, I am very hopeful.

I received a 37-inch Vizio flatscreen TV in 2008 from Wal-mart. In February 2010, whenever we turned on the TV, it would turn on then off about ten times then it would come on for about 10 seconds and turned off. So we would have to push the button one more time and it would finally come on. This happened if we used the remote or not.
Finally, it stopped coming on all together; no Vizio light orange or white. I called the company, but they were no help and said they are not responsible for the TV and that it needed to be fixed, adding that it would be cheaper to buy another one.
This is ridiculous. They should have a class action lawsuit brought up against them for selling such a bad product. That obviously has a self-destruct program that activates two years after it was purchased. I will never buy another one again.

I purchased a Vizio 32" Model # VX32L HDTV in Aug. 2007. The remote quit working. I replaced it with a new one and it still didn't work. I purchased the TV from Sam's Club. I also purchased a second one, same model, in July 2008. It is now making popping noises when I turn it off. I would not recommend anyone to purchase any Vizio Product. In my opinion they last just a few months after the manufacture warranty expires. So I have to ask myself is this a design flaw or is it a way to make money? I am in a single income family and can't afford a new TV or repair. I hope someone, somewhere can address this problem.

Our 50 in plasma of 2 1/2 yrs made a cracking sound while watching. Screen went black but still had sound. Now there is a crack in the screen too. The crack is on the inside of the screen. Bought extended warranty. Warranty people (systemax) said because there is a crack in the screen it could only happen through our abuse! How do you get a crack on the inside of screen? I am offended at such remark and the lousy way they talk down to you. This sucks. Never buy Vizio again that's for sure. $1600 TV, $425 warranty = no working TV after 2 1/2 years.

My 42" Vizio has stopped working after a loud pop from the inside of the TV set. I have the same problem a lot of people are having and nothing is being done about it. This TV set has a manufacture defect and there has to be a recall on this item.

Seems we have the same problem. At 13 months old, no picture. Sound works, but blank screen. Put me down for the class action!

I purchased my TV July 2008 and today February 2010, the only thing showing is the Vizio light. I contacted the troubleshoot department and they told me my 1 year warranty was up and there was nothing they could do. They gave me a case number and that was it. I was told these TVs last a while. I have a 27 inch TV that is not a flat screen which I bought when I was 16. I bought this Vizio and gave my TV to my sister. Now my new TV broke and my old TV still works and I'm 24. I can't believe they don't offer any type of cash back on these things. If they told me in 2008, that in two years you might experience some problems I would have left the thing at the store. I don't have 800 dollars to buy a new TV.

I bought TV about June 2008. Now on February 26, 2010, I was watching TV, and the screen got darker and darker and then all the sudden it was black. I can turn it on and off and have sound, but the picture is black, which isn't really effective for watching TV. So now I'm out $400, and with another TV by Vizio in the house, I give it a year till that fails.

I purchased a 19" Vizio HDTV in September of 2009 to serve as a computer monitor and to play Xbox 360 and PS3 games via HDMI. In January of this year, the TV started "locking up" on me, as in it wouldn't respond to anything other than taking the power cable out. I didn't save the receipt, so warranty service was out of the question. A dumb move on my part, however, I did read about the hell other customers went through to attempt to get their sets repaired. Thus, I took the TV to a local repair shop. He found that the TV's mainboard went out and it was going to cost $180 to replace it. He suggested that I scrap it since it wasn't cost effective to repair it. I am never buying a Vizio again.

We had a 32-inch Vizio for 24 months before it took a dump. My husband was just reprogramming channels and then in the middle of it came a black screen, no noise, no flash of light, nothing, just a black screen! Only the Vizio light in front of the TV works and will only turn off if unplugged. I found out today it will cost us $360 to fix! Are you kidding me, Vizio? Something really needs to be done about this problem and Vizio needs to take accountability for it. Needless to say, we will not be spending that kind of money for the repair. I should have kept my 32-inch Sony Trinitron that lasted me 15 years and weighed 168 lbs. and not a thing wrong with it by the time I sold it only to purchase this waste of money!

Bought Vizio 42" LCD 1080 Flat screen TV in 10/08 from Sam's Club in Indy. On 2/24/10, TV picture started acting up. The color of the TV picture not correct. TV working fine, then all of a sudden, the picture quality changed. It's after the year warranty and from what I have read, I'm not even going to bother calling Vizio. I will never buy another Vizio, it's better to spend the extra money on a Sony or other name brand.

I have owned a L37 High Definition Vizio TV for a little over 3 years. The other night as a I was watching the TV, I heard a loud pop and the picture went white and then black. I turned it off, and then back on, and the screen remained dark with no picture or sound. As the warranty has run out and the cost of repairing, the unit running well over $400.00 dollars. I'm out of luck. I'm very disappointed with this product and would not buy another one. I have decided not to spend the money on repairing the TV and have since purchased an LG HD TV, with which I am pleased.

We bought a Vizio Flat Screen TV. In February 2010, our picture and sound and TV went blank. It's only been three years to the month. We had to unplug the TV in order to shut off and these complaints sound all too familiar. We can't afford another TV set, now that we are out over $800.

After 1 1/2 year, the 42" Vizio has gone black. It seems that something is either burned/melted because it smelled something burning. I'm very disappointed to read about the others who had the same problem. I called a qualified repairman who will come to the house to assess the problem. I cannot afford another but concerned that there may be a dangerous defect.

Regretfully, I may still have to get it repaired since I only have two TVs in my home and well, this is one of them. I will be calling the company first thing tomorrow to see if there is anything they can offer since the TV obviously has a defect.
Sigh, hardworking people who just want a little piece of heaven shouldn't have to suffer over these poor quality electronics offered by these vendors that apparently know (conveniently sell items for repairing the product in stores) there are defects with their products. Something should be done to rectify or help consumers with this problem. This is simply unfair because there should be more done to prevent consumers from having to pay additional monies to get a product that we have faith in repaired. There is more to selling a product then slapping high price tags on them. Vendors should stand behind their products. Just like most of the other people I'm not looking for a free TV, just for the one that I have to be repaired.

I purchased a 42" LCD flat screen from Walmart on 2/8/2008. I was not offered at that time an extended warranty. Even If it was offered, it would not have been long enough to cover the defects of my television. On 2/20/2010, my television suddenly made a buzzing noise as the picture went blank at the same moment. The TV no longer functions at all but still powers on. I have researched this and discovered hundreds of the same story and it is obvious this item is defective. This was a substantial investment for someone of my income level and I would expect a television of 900 dollar value to perform longer than 2 years.
I also find it very suspicious that Vizio sells all the replacement parts for these televisions. They appear to be readily available parts and some of them are for televisions that have only been available for a few months. I would be very interested in finding an avenue in which these could be recalled for repairs or replaced for widespread known failures. I would also be interested in a class action if one commences.

We purchased a Vizio 42' LCD TV and just like all the other complaints, it stopped working. We got it in Jan of 2008 and today, Feb 20, 2010, it stopped working. While watching a ballgame, it just froze, beeped and the screen went black and it would not turn off. I unplugged it hoping it would reset and it never worked. The TV cost about $900 and could not have happened at a worse time for us. This is not fair. All of these complaints and allegations need to be legally looked at and a recall put in place. And those of us whose TVs have already expired, we should receive a refund!

I bought a 42" Vizio VW42L FHDTV 10A at Walmart on August 2008. In January 2010, just five months out of warranty, the TV would not turn on. I had a black screen, no sound, no picture. The only thing that worked was the Vizio sign on the front of the TV glowing a mile a minute. Thanks.

I purchased 40+ in. TV and the picture won't stop flipping. Warranty just ended two months ago. If anybody has a mass lawsuit against Vizio, please contact me. I am going to have to replace a TV that I paid over $900 for only 14 months ago.

My brothers, sisters and I had purchased a new Vizio 37" HDTV for my parents for Christmas 2 years ago, and this past week (Feb. 16, 2010) the TV just started raining pixels and then went white, grey and black vertical bars. It's now non-operational. The sound is fine but the picture and the buttons operating the TV on the side of the set just stopped working altogether. I have to unplug the TV to turn it off. I consulted with Sears (where we purchased the thing) and then with Vizio tech support.
After reviewing the purchase information and reviewing the pictures I had sent to them, all they could said was "Oops, sorry but the 1 year warranty is out and there is really nothing we can do for you sir." I notified the BBB and sent in a complaint immediately. I also think if we all do this, they will or should wake up and maybe notify someone and possibly rectify this. I am going to let an attorney contact me regarding this issue. Perhaps we can get a group of us together and have them deal with this in a responsible way.
All I want is someone to fix the TV or replace it. Nothing like this should happen to a TV after just 25 months or so. Based on some of the complaints I have read here, it appears that Vizio obviously knows there are functionality issues with their TV's. I was always informed that an HDTV will not go bad. Or at least 20 plus years or so. The Sears salesperson had mentioned this to me and my sister when we purchased the thing. Hopefully this will bring some sort of satisfaction. We'll see. An inconvenience and a bad experience. We will never purchase another Vizio product. They have lost a very valuable customer.

I bought a Vizio 32' about 18months ago. Last week the TV started to smell funning and it would flicker off and on. Now I can't get the TV to come on at all. I am very upset about this. The salesman at Wal-Mart told me these TVs last a very long time. What a. Now I have a TV that doesn't work and I don't have the means to get it fixed. I wonder if the Better Business Bureau could help.

I bought a 32" Vizio flat screen TV on 10/08, VP322. The TV now will not turn on at all and power not showing. I have emailed Vizio about standing behind this since only 4 months out of warranty, but heard nothing back. Looking at the other complaints about this TV seems something should be done as there are a lot of complaints. Thank you.

I purchased a 32" Vizio and have not had it more then 18 months and the screen is black. When I tried to turn it on, it clicks and clicks as if it is going to come on. However, only a black screen. You would think the TV was not plugged into the wall. I really hope this gets to Vizio because this is unfair. I do not need my money back, just repair the problem for free. There is no option to buy an extended warranty so I guess I am out of luck. Unfortunately, I do not have the funds to replace the TV, so I'll have to go back to the 10-year-old Samsung that is still working despite the age.

I bought the 42" Vizio at Wal-Mart in Aug '08. I tried to turn it on on 2/16/10, sound works but picture is black. It looks like the same problem everyone else is having.

I purchased a 32" Vizio flat screen from Walmart as a gift to myself almost 1.5 years ago. Now the warranty has expired and I have a black screen. The TV will not turn on at all. I contacted the vendor and they stated that it sounds like it was a power cord issue and the part would cost $200 with an estimated labor fee of around $75. This is almost the cost of a brand new TV. After reviewing other comments, I do agree this should be a recall issue and they should at least accommodate the customers by extending the warranty to 2 years since all issues have been reported within the first 2 years of purchasing.

I bought a 32-inch Vizio TV from Wal-Mart and just over a year later the screen went blank and the TV smelled of burning wires. Shame on Vizio and Wal-Mart for selling such a worthless piece of junk. I went to the Wal-Mart I bought the Vizio from and their response was, "Tough luck, you should have bought the extended warranty." Good TVs should last for years. Never buy a Vizio! I am out $400 and bought another JVC online for about $390, which is much better with more features.

I purchased Vizio 42" TV from Wal-Mart two years ago. I was very excited about our first step into the 21st century with a flat panel TV. I believed the hype: number 1 LCD HDTV company. 3 days ago, the same problem everyone else has posted: screen went blank and won't turn off. I tried the unplug-replug-unplug routine; I actually had Vizio send me an email to do that. Nothing. I contacted Wal-Mart; they won't do anything. I started doing research and it turns out like everyone else is posting. These products are subpar at best and the company does not stand behind their product. Really a shame. I wish there was some recourse for the consumers.

We purchased a 42" Vizio LCD about 13 months ago, and now it often takes 2 or 3 tries before we get a picture when turning on. We are experiencing black screen with audio. I want the problem fixed. We saved a long time to purchase a new TV. This is not a disposable item. It would be nice if the government would force a recall. This happens to 99% of the TV's one month after the warranty is over. Consequences are that we are out several hundred dollars because no one will take responsibility and fix the problem.

I purchased a 42" Vizio HDLCD from Walmart in August of 2008. Out of nowhere, the picture went out and a flash came from the back. I still had sound but no picture. I called technical support and they told me to hold the power button for 15 seconds and I did. When I turned it back on, I no longer had sound. She told me it must be the motherboard and I would need to get a repair person out. I'm thinking a minimum $100 for the repair guy and another $250 or so for the motherboard. I'll go buy a new TV, but it will not be a Vizio, and to all of those I have bragged about this TV, they will all hear how they should never buy one. I will also refer them to this site for confirmation of my complaint.

I purchased a 42 in Vizio flat screen TV right about a year ago from Dell. Today, 02/13/2010, the screen started flickering and won't stop. After reading the consumer complaints, I don't feel like I'm going to have anything good come out of a phone call to customer service or a technician. Obviously, Vizio doesn't stand behind their product and we are out the money. Where do we go from here? Can we all pull together and file a complaint through the court system? We might not get all of our money back but at least we could " stump their sales". This TV was financed through Dell at 21% interest and I am still paying on it and will continue to or my credit will be ruined. I'm left with no TV but the bill remains.

I purchased a Vizio 32 Inch TV just after Christmas 2008 at Walmart. Today, 2/13/10, the TV was on in our bedroom and the inside screen cracked all the way down the middle and starting running really loud. There is no picture and I'm scared to plug it back in. There is no help from Vizio since the 12 month warranty is up. Seems like this is a defective TV. It shouldn't crack after 13-1/2 months.

I bought a 42 in LCD from Samsung Club 3/08--2 days ago, screen went crazy with lines then TV went off--will not come on-called Vizio technical support. The lady was very nice but her 1 solution did not work and gave me a number to call for repair and judging what I just read on this site, I won't bother. I think these TVs need to be checked out and recalled.

I have a Vizio 42" LCD HD TV. After 18 months, it started flickering. I called customer service and was advised that the warranty was only 12 months, and the back light was probably the problem with set. They said the back light was not a replaceable part, so calling a repair man would be waste of time and money. I spent almost a thousand dollars on this TV, and after only 18 months, it is broken and can not be repaired. I emailed all contact numbers I could find on Vizio web site, but got no answers from anyone. I can not afford to buy a new set to replace this. My TV can not even be repaired.

I purchased a 32in LCD Vizio TV in September 2007 for $550. In October 2009 the TV went black, no picture or sound, and I could not turn the TV off without unplugging it. I called Vizio and they said I have to take it to get repaired. Apparently, others who purchased a Vizio have experienced the same. I don't see any recalls for this TV.

I purchased a 32 inch Vizio, exactly 24 months ago, and this morning (Feb 8, 2010), the screen froze, and then went black. I could not turn the TV off, so I unplugged it. Plugged it back in and went to turn it on, and the screen remained black. I called Vizio customer service and they said that they cannot assist me with the matter because I have had the TV for more than 12 months. I purchased it from Circuit City, which went bankrupt and closed its national chain of stores. There are thousands of Vizio TV owners that are in the same boat. How can we unite and get action taken toward Vizio? We definitely need consumer protection and customer service/resolution immediately.

I purchased a Vizio LCD TV (Model: VW42L-FHDTV-10A) on June 2008 from Walmart. The TV went dead on 1/4/2010--no picture, no sound and no backlight. I called customer service and they referred me to a technician service company certified by Vizio because the TV was already past the warranty period. I called the service company and explained the TV problem. They said that they can send a repair person--the service charge was $100 and the repair would be a minimum of $365. I am retired and could not afford it so now, I am stuck with a TV that costs $965. I personally think that a law firm should start a class action lawsuit against Vizio for knowingly selling a TV product that does not stand up to the normal use.

I bought a 32-inch Vizio TV on December 12, 2009. About January 8th, it started to get green lines come on the screen running from top of the screen to the bottom. They would come on for a few seconds. Lucky for me I called the Wal-Mart store I bought it from and they are going to replace the TV with a different brand TV of my choice.

We bought our 32' LCD TV just after Christmas 2008. Today, I was watching TV and all of a sudden the screen went blank. We had sound but no longer had a picture. We called Vizio, we got no help. They said the TV was out of warranty and that we could call a repair shop to fix it. But it would be cheaper just to go out and buy a new TV. Basically, they did not help us.
This is ridiculous that this TV is just over a year old and that happened. It seemed from reading everyone Else's posts they were having the same problem. Vizio should be put out of business for selling TVs that wont last more than a year.

Back in August '09, I purchased a 32" Vizio LCD from Dell. After two days, there was a strong odor of burnt plastic or wires. I called Dell. With no hesitation, Dell offered a replacement. I asked to bump up to a 37" Vizio. After two weeks, power went out, never came back on. Dell set me up with a repair person. He replaced a board in 10 minute. Well, here we are again, no power on two units now. What do you do? Just keep fixing. House smelled like smoke for several days. I had to take three days from work and still no TVs.

It appears we are not alone in our problem with the 46" Vizio TV that we purchased from the Sam's Club store in Springfield, MO in 2/07. We unboxed the TV after purchase, placed it on stand, hooked up the cables, and has not been moved since. It worked great, then on 1/29/10, we turned the TV on. The screen is black and white and scrolling from right to left, then went blue. It had sound for a while then no sound, a message came up: "NO SIGNAL".
We called Vizio and they sent us through their little test, like they haven't heard this story before, then said it was our satellite company's problem. I called Dish and they tried several different things - they didn't feel it was their problem. We hooked an old TV up to Dish and it worked fine. We called Vizio back the next day, of course we are out of warranty. They gave us a number to call for service - they want $365 to look at it and have no idea if it can be fixed. This TV was $1300 and you would expect for that kind of money it would last longer than almost 3 years.
The story even gets worse - we purchased 2 more because we thought the TV was so good - just waiting for them to do the same thing. I still have my receipt so I will be contacting Sam's next to see if they will compensate in any way. Hopefully they will stand by the products they sell since the manufacturer won't. I will definitely never buy another Vizio and will tell everyone I know about this experience. We have a Toshiba big screen that is over 15 years old that is still going strong.

I bought a Vizio HDTV a year and a half ago from Sam's here in Cheyenne for $1100. It's the largest purchase for our family and nicest thing we had ever bought. Two weeks ago, it started to not turn on when first tried. Then we turned it on upon returning home from out of town, and it started smelling like it was going to catch fire. I felt buying extended warranty was unnecessary at the time of purchase, what a mistake. I called Vizio, got nothing but a referral to their out of warranty repair provider. I called and was told it would be $125 for a tech to come and look at it but they explained the failure was probably catastrophic and would cost more than a new TV.
I am not working due to illness and cannot replace it at this time. Plus, several of our family members have bought Vizios upon our recommendation, and we are worried they are going to have problems with their TVs. We are back to watching a 20 inch Curtis Mathis that I purchased 12 years ago, back when a product built in America could be counted on to last. Upon my research, I have found I am not the only person or family who has lost out after purchasing a Vizio. We are just a number now. Vizio knows they are putting out trash masked by extended warranties. Getting only one quarter of the expected lifespan of a TV amounts to a fleecing of the American people. I bought a Dell Computer at the same time I bought the Vizio and the computer has had to be replaced and the TV is trash. It's sad to see the degradation of the American manufacturing sector.

We purchased a Vizio P50HDM $2,300.00 at Costco and an extended warranty onsite plan $350.00 at Vizio website for the grand total $2,650.00 in January 2006. This TV died September 2006! Vizio did a new TV exchange. Now the newer TV that is 3 years and 3 months old died on December 18, 2009(!) just before the Xmas holidays! Vizio stated it would be at least two weeks before someone could come out and repair it due to the holidays.
On the December 28, 2009, a subcontracted Vizio tech, who to my surprise was our old Charter repair tech (That's another disastrous story!), came and changed out two circuit boards; this didn't work. We had no picture, except that bold green vertical bar running up the middle. He became so frustrated with his limited skills. He called his superior, who tried to guide him in the problem solving. Finally, they both gave up, and he split!
On January 11, 2010, a different repair tech showed up and transported the TV to his repair shop for repairs. He later returned it on January 22, 2009, and it died again on January 25, 2010. I called NEWCORP, the extended warranty company again. The tech returned and transported it back to his shop once again.
I will never ever purchase another item from Vizio. The quality is substandard, as is their customer service! It's total garbage!

My 37 inch Vizio LCD TV screen went blank but has sound. I bought this TV in 02/2008 and I do not have warranty on it. I searched on the internet for a solution to fix the TV myself because Vizio support was not helpful and found that other consumers bought the same TV around the same time I had purchased mine and they all died out around the same time my TV did. The TV was manufactured in 12/2007 and the TV died out on me on 1/2010. The purchase price of this TV was around $750 and I can't believe that Vizio is still allowed to sell their products to consumers if they are defective. They should not be allowed to sell anymore of their products until they fix the defective TVs that they have sold to consumers.

My 32" LCD HDTV will not come. I went through power-off reset procedure with no luck. I emailed proof of purchase as required, but got no response from Vizio on warranty action. The set is 3 months old.

I bought a 47" LCD Vizio from Costco and noticed that during operation, it produced an extraordinary amount of internal heat. While I was away one evening, my house caught on fire originating from the location of the TV. Luckily, no one was injured. Others have had their Vizios start fires without being on. I think this is related to faulty power supplies or related internal problems. The house burnt to the ground with all my possessions. No insurance.

I bought the 37" Vizio LCD TV. One hour after first turning on, the screen went black, voice was heard, no picture. I turned it off and back on, it was fine. Later, the picture was gone again. Vizio said it was the backlight, like so many others have said here. I returned and got another same model. I have had it for one week and now the picture went out again. I am returning and getting a refund. I will never buy Vizio again.

I purchased a Vizio 32" HDTV from Costco in November 2007 for $599.99. We had the television for approximately two years. Costco extends the Vizio warranty for an additional year. The television started having picture problems about two years after purchased and about a week later, we could not turn the television on. It was getting no power. I contacted Vizio tech support. They had me unplug the TV, hold the on/off button for one minute. When that did not fix the problem, they suggested that there was no power getting to the TV and there may be a problem with the power box inside the set. They provided me with a number for their authorized repair service in California since it was out of warranty.
The repair service wanted $310 upfront to cover labor, parts and a 90-day guaranty. This is without even knowing what the problem is. They will tell me where to take the TV in my area once I have paid the fee. I paid $599 for the TV. I am unlikely to ever purchase a Vizio in the future. Especially after reading all the others who have similar experiences.

The 47" Vizio main board and power board is out. It is 2.5 yrs old. It's a junk.

I have a Vizio 42" TV. A few months ago, it started turning off spontaneously. Today, it worked for awhile, and now, it will power on but only shows a black screen and will not respond to remote or manual buttons. I'm reading this forum and realizing that this is not an isolated problem, but one that Vizio knows about and has not corrected.

Back in 2008, I purchased a VP42 HDTV and I have experienced nothing but less than satisfactory performance from this product and its manufacturer. Less than one year from date of purchase, the TV completely stopped working. Under warranty, it was replaced since the technician was unable to fix my original VP42HDTV. Today, approximately seven months later, the replacement VP42HDTV has completely stopped working. At the present time, Vizio wants approximately $365 to attempt to fix my TV. I am apprehensive to pay for a repair of a product that I have no faith in. I am contemplating paying for the repairs or just purchase a new TV from a different manufacturer.

I've owned a Vizio 42-inch LCD for just over a year. Today, just like in the numerous examples above, the screen went black. When you try to turn it back on, it turns itself off. I looked it up and found this website. Then I called Vizio and got the tech who had me unplug the TV and hold down the power button for 30 seconds. When that didn't work, he told me it was the backlight out. When I told him about my readings on the internet, he confirmed this was a common problem. Of course, being out of warranty, he also nicely wished me good luck in getting it repaired. Guess I should have read this website before I bought. Whatever happened to fixing your product when you know it's got a problem? Does anyone ever stand by their product anymore?

We have a Vizio TV which was purchased about a year and a half ago. Its product details are: 42" LCD HDTV (Model: VW42LHDTV10A). Today, when we went to turn it on, it would not. I tried unplugging it and everything since it worked about two hours ago, but nothing has changed. As in other reviews, even the Vizio logo is no longer lit up. Is this product recalled or how can we fix the problem? I can see no way to change it and am not getting very far. Any suggestions? I'm definitely not satisfied with the company since it is just over the warranty and broke.

I bought a 32-inch 1080p Vizio TV on 1/7/10. On 1/19/10, the TV stopped working. The power indicator on the front of the unit flashes white as if the TV is on. However, I see no picture, nor do I hear sound. It was suggested to me that I unplug the power cable for thirty minutes and try again, but after doing so, the set still doesn't work. work.
As I bought the TV just about two weeks ago, now, I'll be taking it back to the store for a full refund. Being that this complaint of mine isn't exactly rare, I suppose that I'll stay away from Vizio from now on as well. I looked up Vizio reviews before I bought one, and they were all pretty favorable so I didn't think twice about buying one. Had this page come up during my search, I would have avoided the set. If there's a way to get this site to come up during a search for product reviews, it might stand as a far better resource.

I bought a Vizio TV from Sam's Club about a year and a half ago for $1200. The TV is a VP50 HDTV20A SN#PHSAVAI033****. Last week ,my son was playing his PS3 when all of the sudden the TV just turned off. I tried to power it back on with no luck. I work for Comcast Cable Company as a tech for the last four years and have tried all the troubleshooting methods I can think of.
I have also contacted support over the phone and by email with no luck ("your problem"). I have been very happy with my TV and not a day goes by at work that customers ask me "What is a good TV to buy" and I tell them how happy I was with my Vizio and how I love the quality of the picture. I sent a lot of new TV buyers their way; now this happens and I am at a loss. All I can say now is spend the extra money and buy a "Name Brand". That's what I plan on doing now that Vizio treated me like I was stupid for buy their product. Sorry to all the customers I sent their way!

I bought my Vizio TV model vx37l about 14 months ago. While watching, I heard a popping noise. The TV turned off and never came back. It went totally black. I called Vizio and they asked me to do some things like unplugging and plugging back in a new plug. I did everything and nothing happened. Then they told me the TV is out of warranty and there is nothing they can do. I don't think it is fair for a TV that cost me $800 to lose my money just like that. Please help me.

My 40" Vizio 1080P TV died during it's 13th month, exactly 1 month after the warranty expired. I have called Vizio several times and they have told me it's now my problem and they offered no help. The call-center rep named Charles used the word "unfortunately" over 5 times in 2 minutes when describing my situation. They wished me luck with my unrepairable TV. I took it to a local HDTV repair organization and they tried but told me they cannot fix Vizio TV's. Of course, it cost me $50 to have them tell me they cannot fix it.
The bottom line is Vizio does not stand behind their product. Never buy a Vizio. They are junk TV's and the company behind them is even worse! I spoke to support on January 16, 2010 and they continue with their "We Can't Help You", "You're On Your Own" support mantra! I wasted $1,000 on my Vizio TV, which is now just lost money. I'm watching an old tube TV since the repair fiasco has taken a month. I'm off tomorrow to buy a new TV. I will never buy a Vizio Junker again.

I have a VP50HDTV10A. I have had several loud popping noises then the screen goes black. HDTV tuner will not come on, it's out. I called Vizio. It was no help. They told me that it's my problem. The VP50HDTV is a defective TV. I hope it doesn't catch on fire. Please do not buy Vizio TVs; they are not reliable TVs or company.

My TV started flickering like a strobe light only after 18 months of use. I was told it could be power supply or bad circuit board with repair cost in the $400 range, almost the cost of the TV, brand new. I am currently watching a tube TV which is over 15 years old. What happened to quality made products?

Had TV for less than 36 months. "Black screen of Death" as it's been described on the internet. TV is non-functional. I am waiting for an 'out of warranty' TV tech to call me back. This is becoming a nightmare! All the initial reviews for this TV were spectacular! Too bad the TV couldn't live up to the hype.

I just want everyone know do not buy any vizio product. I bought a 34" flat screen TV in November of 2007. It was manufactured in June of the same year and it died in July of 2009. Now, I can't even get anyone to look at it. Vizio was no help trying to locate someone for me. They told me that I could ship it back to them but they gave no promise on if they could do anything.

I bought this TV 7/15/2008 from Wal-Mart. Since approximately a week ago, every time I would power the TV on, it would go through a cycle of turning on, off, on, off then back on and stay on. I contacted Vizio about this problem and it took approximately a week for me to get a short answer back that involved them telling me to unplug my TV for 30 seconds and plugging it back in. This did nothing. As of this morning, my TV will no longer turn on at all. I have switched out the cords and tried others, tried another wall jack and even in a different room. The logo on the front no longer lights up or anything. So far, Vizio made me go through nonstop trouble and has still done nothing.

We purchased a 50-inch Vizio Plasma TV. It's less than 2 years old. We have the same problem that everyone else has, it shuts down and won't come on. When are they going to do something about it? Wait, it's made in China. Maybe we can get them to fix it. We will tell everyone we know to never purchase a Vizio TV. We paid $1,277.00 less than 2 years ago and now we have to purchase a new TV because the shipping and cost to repair is about the same as purchasing a new one.

We purchased a Vizio 42" plasma TV from Costco in Oct. 08. It was a floor model. We should have known better, but we got a good deal. On January 11, 2010 it would not turn on. Dead as a door-nail. From all the complaints I have seen, I don't think there is anyway to get compensated and it's too expensive to repair. Purchasing this TV has been an expensive lesson. We will never buy VIZIO again and will tell everyone we know. No household plans on buying new TVs every two years. Need I say anything else?

I was looking at the TV and the TV blacked out, and the on and off button refused to work. No picture. The cost to repair is extremely high for a TV that I have not had for a short period of time. The cost to buy was extremely high for it to go out in such a short time.

I purchased a 37" Vizio LCD TV on or about 12/2/09. Just recently, the TV began to randomly turn off by itself. I contacted Vizio within the last 10 days and they blamed it on Comcast Cable Company! My one year warranty just expired and neither Vizio nor Walmart intends to do anything to fix the problem! This is highway robbery! I have researched this very problem on the Internet only to find hundreds if not thousands of others having the same difficulty with Vizio TVs. Why is nobody doing anything? Why has there been no class action lawsuit against Vizio? I am now going to have to purchase another TV! This is a hardship for me as I am a self-supporting person and can't just afford to buy a new TV every year!

I purchased a Vizio for Christmas 2008 and on January 11, 2010 the TV picture will not show. I only get a black screen; however, the sound works fine. I will never buy Vizio products again. It seems from all the other post about this TV that the company only builds the TV to last for about a year. Hopefully, Vizio can be stopped from selling such horrible products. This was a huge waste of money!

Vizio TV. Power switch does not work. TV will not come on. Switch on and off and first then it just went blank. I owned it for about 2 years. I paid about $650.00 for it. Purchased it from Wal-Mart. I'm not happy. I have no warranty. I will call Vizio though. However, from reading the previous postings, it seems as though they are not going to do anything about it. The economic consequence is that it wasted our money. Now we have to save for another TV. We have no TV to watch now.

I purchased the Vizio HDTV. I had it about one year and one day the screen went black and hasn't come back on since. What a waste. I purchased it from Walmart. What a waste of money and I am ticked off because they won't take the TV back and I am out over 500 bucks. Do not purchase this brand of TV.

I have a Vizio L42hdtv10A that after 2 months, the picture would not come on after turning it on but there would be sound. If I turned it off, waited for the click, then turn it back on, it would work. I called Vizio about it and they said unplug it and try it again. But no luck, it's the same. All I got was it's probably cold-natured, just give it a little while to warm up. It's not right and they should fix it. I can't get anything out of them and now it's two years, so out of warranty! It's getting worse over time. I'm out of 1,500 dollars and it's going to quit on me! I want it replaced or fixed! They should have done something a long time ago.

26 months after I purchased this 47" LCD Vizio it failed. Repair man said the main board failed $350. All I got when I contacted Vizio is that they sell millions of TV's and electronic failures are commonplace and referred me to this website. I replied to him that I'll never buy another Vizio and I'll spread the word.

We purchased a Vizio 50" Plasma HDTV on June 17, 2007. I am embarrassed to say how much! The TV wouldn't turn on after the first six months that we had it. We were lucky that it was still under warranty and a technician came. It took about 4 weeks, but he came and fixed it. We didn't think anything about it and moved on.
In December 2009, we started having problems with the volume not working. But if you turned the television off and then back on, it would sometimes start working again. But then on January 4, 2010, the TV stopped working entirely. As soon as you would turn it on, it would immediately shut off.
We started researching the cost to repair the television to find that the repairs were as much as a new one would cost! As we researched things even further, we discovered that many other people were having the exact same problems with their Vizio televisions that we were having. We think it is ridiculous that a television that you pay that much only lasts for 2 years, if you're lucky!
Someone needs to shut this company down or make them stand behind this poor excuse for a product! We definitely learned our lesson, and we will research things before purchasing from now on! We are also spreading the word to everyone we know to not purchase a Vizio. They are a piece of crap!

I purchased a 26" Vizio HDTV from WalMart on 6/24/08. I paid $350 for this TV. In February 2009, the TV screen turned white and never came back on. There was sound but no picture, just a white screen. I contacted Vizio and it was still under the one-year warranty so I was able to ship it to them, they repaired it and they shipped it back. In December 2009, the exact thing happened again, white screen but still has sound. So I contacted Vizio again, only to find out that the original one-year warranty is expired and they only guarantee their warranty work for 90 days.
They gave me a phone number for a Vizio repair company but I have not called them yet because I do not have the money to ship the TV off to get it fixed and I'm sure I don't want to know what the cost will be to fix it. I told the Vizio representative on the phone that I would tell everyone I knew about my experience with their product and would highly recommend that they do not purchase those products. I am also telling everyone that WalMart will not stand behind the product they sell as well. Both companies should be reprimanded for poor business practices.

We purchased a 37 inches HDTV Vizio in November of 2008. In December of 2009 the TV power died. At first, there was sound, and then after that nothing. We did receive a replacement unit 2 weeks later and it also died after one day. We are having difficulty getting anyone from Vizio or Costco to rectify the situation for us. We want a store credit from Costco to purchase another brand. We do not recommend Vizio.

We bought a Vizio 32 inch HDTV flatscreen from Walmart a yr ago. My mom bought same one at same time..we thought we were lucky in our sleek new purchase. Well a year later the power keeps turning off and eventually my mom's never came back on. When we turn ours on it turns off right away. It is funny how Vizio has good reviews at the places where the product is sold. Walmart makes its money and Vizio makes its money..but the consumer left paying hundreds of dollars for a product that lasts a year! Had I known I would never have purchased this or any Vizio and my faith in Walmart and the electronics it sells is not good either.

So i went to BEST BUY and purchased a Samsung Hdtv..and by the way, the Best Buy I went to does not carry Vizio tv.s! Wallmart and K-Mart need to get Vizio tv .s off their shelfs. I will tell everyone that ask about tv's: DO NOT PURCHASE VIZIO TV! Had a Magavox 25 inch tv that last 27 yrs! By the way I purchased and extended warrenty to figure warrenty ran out October of 2009 and Tv died Dec 2009.

After 1.5 years my 32 inch Vizio began clicking off and on, then eventually turned off for good. I have been doing some research and have found out that there is a problem with the power supply. This appers to be a defect. Vizio has not agreed to fix this, as of yet. $550.00 down the drain!

Vizio HD TV starting shutting down as soon as we turned it on 12/22/09. We purchased the TV August 2007 from Sam's Club in Auburn, Washington. Today, 12/23/09, we were watching the TV and we heard a large pop sound and the TV screen went blank but we could still hear the sound. I called Sam's Club and they said that they have never had a problem with Vizio's and they if I could find the receipt they might exchange it. So needless to say, on Christmas Eve, we will probably cart this worthless piece of junk back to Sam's Club and see what happens. Wish me luck! I will keep you posted.

Part 2: As of December 23, 2009, I am still having trouble turning my TV on. I tried the unplugging this time and it seem to come on with the remote. I will see what happens from here on.

Purchased a Vizio 42" HDTV in July 2006 in April 2009 TV screen went black you could still get audio but no picture called Vizio of course TV out of warranty was told to uplug wait a bit & plug back in Did as instructed and now TV doesn't even have sound will come on then click back off a few seconds later. A $1499.00 piece of worthless junk. Of course now you can buy them cheaper than what I paid 3 yrs ago but you would expect it to still work perfectly as it is in a bedroom where it wasn't even used much to begin with. Our 55" RCA is 16 yrs old and never the 1st problem with it this is ridiculous & Vizio will do nothing.

Well I'm at the beginning stages of what seems to be a prevalent problem! I purchased my 26 inch Vizio late 2007/early 2008 from Walmart and I paid $500. Had read that it was a very good TV etc. On December 21, 2009, I experienced for the first time my 26 inch Vizio TV not turning on first via the satellite remote and the actual TV remote and then later the TV panel. First I thought hey why won't this turn on and thought it was the satellite remote and decided to try the TV remote and had the same problem. When I pressed the remote the amber light would go out like usual but the TV would not actually turn on. Then I could see a faint, dull light on the screen as I pressed the remote(s) continuously but nothing. After experiencing this several times today I thought oh oh, something's up! I decided to go online and see if this has been a problem and viola! a site filled w/pages of complaints of the same problem. I own an old Zennith 27 inch that I've had since 1988 and it is still working! Had to put it in the shop once but only after I owned for a while and the cost was nominal. While I'm at the very beginnings of this problem, I'm not sure what's to come w/my experience. This is the first day and I'm out of warranty and of course have not called Vizio yet. I have to wait and see what happens over the next several days. Once this plays out, and I'm so hoping my TV is not a lemon, stay tuned to part two.

Vizio P46, 46" plasma. TV turns off and will not come back on. Company told us to unplug and turn back on with no results. They did replace TV and still had same problem. Paid over $1200 for a lemon. With all the consumer complaints I've read on the internet I can't believe Vizio is not ordered to make restitution.

After having my Vizo about 18 months, the tv failed to power up correctly, turning on and off several times and when I unplugged thinking this might fix the problem. I was surprized when it failed to fire back up...it was dead...18 months. I would expect a television to last longer than this. I paid close to $600 for this tv. I would like my money back

Called some repair shops and they all just laughed. We didn't even have to tell them it was a Vizio. They knew what it was when we told them of the problem and that it was only 2 years old. They said 2 years was about all you could expect from a Vizio. This will be the last Vizio I or anybody I know will get. With a product like that, don't expect the company to be around very much longer.

I bought the High Definition Soundbar and subwoofer and I must say...don't waste your money on it. The subwoofer never connects and I'm always having to reset the damn thing and you're lucky if it even connects. Not worth the money...stay with cables in my book. They definately need to spend a bit more work on the wireless technology.

Purchased a flat screen TV 2/28/08. Broke on 12/12/09. Out of warranty. When I complained to Vizio, sent me to this website. I expected a new flat screen TV to last longer than 22 months!

I purchased a Vizio VP322 Last Dec. and a few weeks stared having problems with it, like I have recently found out many consuers have, with turning itself off when I tried to turn it on. The last time 3 days ago it took 15 attempts to get it to stay on. Now it is on all the time 24/7. Vizio seems unwilling to help me out they did offer me a Courtesy Repair if I could find the receipt. That is what prompted me to research the problem and find out that this is an inherent problem with this TV.
I tried to get a copy of the receipt from the Wal_Mart Store where I boiught it but because I paid cash and could not pin point a date that was useless. I wll never buy another Vizio TV again!

tv went on off randomly and then a loud pop. its now completely dead. only 2 years old and barely used. and no response from the company

i bought my 42" plasma tv from wal-mart on sept 26th of 08. turned it on last week and found a line running straight down the screen about 3/4 of the way over its on all settings. called vizio and they said i didnt buy extended warenty so i was sol am disabled with ms and live on ssi saved 2yrs to buy at 750.00 dollars. wal-mart wont even look at me for its there where i purchased. was nothing i did why should they be able to take advantage of us. could'nt aford at time of purchas but everyone said digital is comming and your old tv wont be any good. is this what we get for buying somthing the store salesman says wil loast at least 10 years with no prob. i know theres things we cant forsee but COME ON.

I purchased a 46" Vizio Lcd from Wal-Mart and after only 3 months the S-video jack broke. Called wal-Mart and was told had to go to vizio after 90 days. Vizio stated it was self induced would not warranty it. Therefore my daughter and I carefully layed the tv on its face on top of pillows to fix the problem ourself. We did this because all the component jacks are on the bottom of tv instead of rear or side panel.
After we set the tv back upright the internal screen was cracked and tv is ruined, get nothing but colored horizontal & verticle lines. Once again called Vizio claim #639169 was again told self induced will not warranty. After years of saving on a fixed income and months of reasearch ( which Vizio was highly rated by Consumer reports & various retail outlets) we purchased our dream tv, which is now just a $1000 dust collector.
We have our 20 yr. old, 20" Zenith in front of this Vizio junk, which is a constant reminder of what a bad decision I made to purchase a Vizio. Not to mention the claim made in America and when I opened the box it stated made in China. Their service is in America, which they do not offer! So for now we are saving $50@mth. again to replace this mistake!

I had Plasma tv just barely three years old that went out on me, These tvs are supposed to last seven or eight years or 64,000 hours of viewing, but it went out I contacted them through e-mail, i was instructed to call , so I did was on hold forever, e-mailed them back with my intentions of reporting them to some consumer group and nver heard anything from them since. I just think they could of been better about getting back to me...they claim to be the number 1 TV in america, so i feel they would have better customer service.

I bought 2 of these tv sets from Costco and both died within a year. They are pieces of junk for 800.00 and costco won't take them back! I wish I would have looked up complaints before I spent every penny I had on 2 tv sets for 2 rooms. Know we have no tv set, do not buy these tv's!

On 2/6/2009 I purchased a VIZIO LCD TV from techforless.com for $715.48. And I was told that the TV was new and covered by 1 year manufacturer's warranty.
On 11/27/2009 when I contacted VIZIO (Vizio.com) for warranty support on the TV I was told that techforless.com was not an authorized seller for VIZIO products so they will not honor my warranty.We need a law that protects the consumer. We need to have a law that fines distributors that sell products they are not authorized to sell or they must state on the invoice that they are not authorized by the manufacturer to sell that product.
And the manufacturer must state in the installation manual upfront that the warranty is void unless purchased from an authorized seller and provide the complete list of sellers.

DON'T BUY VIZIO!
DON'T BUY VIZIO!
I bought a 46" Vizio LCD Tv a little over a year ago. The tv had one vertical red line down it that would go away after a little while. I now have two vertical red lines that won't go away. I called Vizio and because it was a little over a year they won't do anything for me. They gave me repair numbers but won't pay the repair bill. I appears that vizio products don't last long and are not worth the money. This $1500.00 purchase was a waste. This was my first Vizio purchase and my last. Stick to the brand names that you know are best, and don't let saving a few dollars sway you. MOST IMPORTANT DON'T BUY A VIZIO THEY'RE A WASTE OF YOUR HARD EARNED MONEY!!!!!

My husband and I purchased a 32" HDTV Vizio television in May 2008. So far we have had problems with the power supply and the volume control. The television pops off and on 4 or 5 times until it decides to stay on. The volume would just go off while we were watching it. Now the volume will not stay on at all. I call the out of warranty department and he told me that it would cost $335.00 for a service call and repair. I told him that is more than half of the price of the television. All customer service did was refer us to repair companies in our area. Please do not ever purchase a Vizio television!!!! If a class action law ever arises please include me. From now on I will purchase any other brand other than Vizio.

11-2-09 complaint 47" LCD TV. I Purchased set in Nov 08 at SAM'S CLUB. Have had serviced 3 times under warranty. Last issue will not receive Ch 36-1 DTV. I sent in pictures and a video and they said they would replace the set. About a week later a refurbished set arrived and when the delivery company hooked it up the new set did the same thing - no Ch 36. I refused delivery of another defective TV. I called VIZIO customer service and talked to Chu, Case #773407. He said he would refer it to engineering but blamed it on a low signal from the broadcaster.
I hooked my 32" Slyvania to the same coax lead in and sat it under the 47 " Vizio and Ch 36 came in beautifully. The Vizio does not have an antennae function but my Slyvania did so I took the relative strength reading of 85% and then gave that info to Chu. As of this date Chu has not heard back from Engineering but is still blaming it on the TV station saying that it's signal is too strong and it is reflecting off tall buildings or mountains or hills and the reflected signal confuses the tuner?
I live in SW Florida and we are flat - no hills highest elevation is 100 feet in the middle of the state and they call that a hill? My community has a height zoning restriction for of 4 stories or 50 feet and there are no tall buildings. At this point VIZIO has not offered any solutions and refuses to send out a technician to diagnose the problem or send me a new - not refurbished set. I have 2 more years left on my extended warranty.
I will not buy another VIZIO TV. I will do what ever I can to tell everyone else NOT to buy a VISIO TV and I will complain to SAM'S Club and try to get them to either replace the TV or put pressure on VIZIO to replace it. I will keep you informed. I have a $1,500 TV that I can not receive CH 36 on. I am retired on a limited fixed budget and only have an outside antenna to receive the 8 free broadcast channels in my area. Ch 36 is FOX TV and I watch that the most.

After about 15 months, heard a "pop" when I pressed the power button and now the screen is permanently black (do have sound though). Dissappointing. Will never buy Vizio again.

My Vizio tv started showing red dots all over the screen The set is only 6 months old. I started reading about Vizio and all the other complaints on the Cosumer Complaints web site. I think I'm out alot of money and won't ever try to contact Vizio for repairs or a replacement set. I will never buy a Vizio product and will make sure to tell everybody to do the same.

ON-off problem when I turn on.
I finally got tired of this problem and being short on cash and didn't call anyone right away, I just left the TV on ALWAYS. About 4 days ago I started this. Today the TV just went OFF. Tried to get it on for about 45 mins, nothing. Unplugged the power, waited about 30 mins, plugged it back in. No power AT ALL now. I called Vizio and they said they will help me I guess. I had to get this information. Then I had to FAX them some information, I don't know why, seems lame to me.
But anyway I am going on vacation in 2 days and I am NOT going to have time to deal with this. It is a total waste of time and I can not believe this happened NOW. I mean unless they are going to send someone to my house to FIX my television set it is going to be pointless. I will have to ship it to them, then I will have to have it shipped back, and this is all going to have to take place after I get back from vacation. I just really hope they are going to have this covered under warranty after 1 1/2 years about. I bought It last June from a Walmart, But I live about 79 miles from the walmart so I don't have time to go up there and talk to them.
I hope I do not need my receipt because that is probably long gone by now. Anyway, I will see what happens in the next couple of days when I talk to one of the representatives.

I purchased my 42 vizio lcd in june, 2008, after calling vizio several times hoping after 16 mo, of having this $1000.00 set it is now crap the light panel went out, and now out of warranty, this company obviousley will not stand behind there product, I intend to call them every day until they listen to a hard working american customer that cannot spend a $1000.00 dollars on a new tv every year.

i purchased a 42" tv in oct 2007, by aug 2008 the screen was black with sound,after arguing with vizio support for several days i finally got a new 42" tv of lesser value than what was initially purchased. no big deal. i was happy i didnt have to shell out another $950.00. just ovr 1 year later, nov 2009, i had the exact same problem with the newer tv and was told by product support that the tv was unrepairable and that they could do nothing because i didnt have an extended service plan.
personally i beleive that 2 tv sets that have ("malfunctioned") by no fault of my own, in a period of 2 years is completely and totally unsatisfactory and the company should be held totaly responsible. hopefully an attorney with good ethics and common sense will see a problem here and file a class action lawsuit against vizio and hold them liable for their negligence and maybe even help all of us that have been taken advantage of.
economicly i have to come up with the money to buy a new tv. one of which cost almost 1000.00. physically and mentally the fatigue of waiting on the phone to talk to someone who asked me (" where did you got the tv"), and i am sorry when i told him where i purchased the tv to tell me i am out of luck. it was quite overwelming, not to mention the tv was a walmount @ 9ft off the floor and i have to get it down and back up on the wall on my own at my age. so all in all the whole ordeal is just unsat.

I have owned five Vizio TV's each one had an issue and was returned (thank God for Costco) I will not recomened Vizio to any one, they were not helpfull and said sorry we can't help you. Out $2400.00. Have to buy a new TV It will not be a Vizio.

Part 2-Vizio 32" Plasma TV Power On-Off Saga. Well I couldn't stand the fact that my TV wasn't working after about 1 year and almost 3 months, so after about two days of festering, I decided to take a chance and call the Vizio warranty repair support line. I explained my situation to Jody (South Dakota). She listened and was very respectful. Even though it was beyond the warranty period, she told me to send a copy of the original receipt and she would handle the rest. I was given a case number. Unfortunately I could not find my original receipt...fortunately, I registered the TV with Vizio on-line when I got home and wrote the date of purchase and serial # in my owner's manual.
Thank God I purchased from Walmart and yahoo for Walmart's computer system! I was able to speak to the store manager and presto within 5 minutes was able to get a duplicate store receipt; e-mailed to Jody and voila! I am now scheduled for a tv repair on November 23rd. Kudos to Jody...my feelings about the Vizio company has changed. For anyone who has the same problem with the powering on and off and owned this tv for about a year 1/2 or less, please please call Vizio. You may be able to get your tv repaired even though it's beyond the warranty period. What do you have to lose? If you have your original receipt (this is the key requirement) evidently the company is aware of the problems and seems willing to help resolve this issue with the customer. I am very pleased...no, I am beyond ecstatic that I will be getting my tv repaired free of charge.

VIZIO - VW42L FHDTV 10A

I posted a complaint about my 32" Vizio plasma TV having the turn on-off-on issues when first power on. And my set was about 1.5 years out of warranty.
Well, I called up Vizio just to give it a shot if they would step up and fix this VERY COMMON issues.
I was very surprised when they told me that they would send a repair person out to my home to fix this 100% on their dime! And even though my warranty is 6 months past the year mark. All they asked was for me to send them a scan of my recipt. About 10 mins after I emailed it to them they emailed back saying they would take care of everything.
Way to go Vizio! Now it is not fixed just yet, but I do have an appointment for the guy to come out within a couple days. I'll keep you all posted how it turns out.
I am sorry to hear so many of you had such bad time with customer support. My experience has been wonderful thus far

I bought a 32" Vizio plasma tv in July 2008. A couple of months ago it would blink for a while before it would first be turned on. After it would be on for a while you could turn it on and off okay. Well now the tv is just dead. Nothing happens at all. I guess I am out of luck like everyone else since their warranty has expired but I will never buy another Vizio product again.

I purchase a vizio flat screen about 1.5 year ago the tv click about 10 times before turning off this happen for about 2 month and one day the tv just would not turn on. I purchase the TV for about $600 and I dont have the funds to purchase a new one please do a recall on this tv.

I purchased the Vizio 47" LCD HDTV (SV470XVT1A) In May of 2009 and on November 1st 2009 my tv made a loud pop and then a few minutes later made the same sound and no power. Tech came out replaced the Main Board and Power Board and still didn't work. Technician's Tech support said the tv was non-repairable. My only option is to have a recertified tv or pay $250.00 for an upgrade. It took me a week to come up with those options!!! First call they had the wrond serial number, 2nd call they said I needed to fax a receipt in and that it would take 24 - 48 hrs for tech to come out. I finally got them to schedule tech to come out after arguing for 20 min. After calling and speaking to Vizio Corporate HQ manager the only thing he offered was to pay $250 for upgrade or have a recertified tv sent out. Not to mention that same upgraded tv is $50.00 more than what I paid for mine at the time of purchase. After 5 months a tv should not break especially when you spend over $1,000.00 for it and if it does they should send out a new one not a recertified. This tv at the time was one of their flagship televisions. I would strongly suggest purchasing a different product.

I also purchased my Vizio 32" HD T.V. IN November of 2009. Like so many before me, apparantly, my T.V. now clicks on and off about 12 times before it will turn on. I am so disappointed. Did Vizio program this T.V. to do this after one year? What am I suppose to do? I paid about $600 for this T.V. and currently my husband is unemployed and I'm only getting part time.

Been reading the consumer complaints about this TV and glad to know that I am not crazy! In reading other on-line problems, evidently, there seems to be a problem with the powere supply board. I have a Panasonic plasma that has been working wonderfully for years with no problems. I love the picture quality of the Vizio but am terribly disappointed that after 1 yr and almost 3 months, it stopped working. I paid nearly $600 for this tv. Shame on you Vizio (I went online and found that this 32" plasma tv is no longer being sold by the company)!

i purchased two VIZIO televisions in late 2007. both at 757.00 a piece at Wal-Mart. the 37'' model..after a year and a half one tv just went out while i was viewing it. i tried to trouble shoot it and thought maybe it was the satellite. after taking everything apart i swapped the tv from my bedroom to the downstairs and realized it was the vizio from the living room that was beoken...what the ????...i am at a lost because i didnt get an extended warranty and cant afford to get the broken one fixed. you would think in this day and age a new fangled apparatus would prove sufficient..NOT!!!!!
Give me a 200 pound old relic looking tv anyday. Atleast they could just replace the ''tube'' back then.some one please tell me what to do with a 757 dollar 1.8 year old tv?..shame on Vizio.know the darn thing wouldn't last past 2 years..Shame on vizio period. i purchased two..count them...two 37''models and one is crap, I use to brag about how good they were until now.somebody (vizio are you listening?) come get this junk out of my house!!!! somebody needs to

So, I am another one to add to the large list of people having problems w/ their Vizio TV. I have the 32" Plasma. Purchased it about 1.5 yers ago. The picture is great. What is not great is that about 1 mo. after the warranty expired the TV would start clicking on-off-on when first powering up the set. Now it clicks on-off-on-off (about 10 times) before it starts up.
Seems to be a VERY common problem w/ the power boards on Vizio sets. Yes, class action seems like a good idea. Based upon all of the similar complaints folks have with this same issue...and everyone seems to have the issue RIGHT AFTER waranty expires...seems like Vizio designed it this way? I spent almost $600 on a TV...thing should last longer than 1.5 years.

don't know address etc would need to go through receipt. Original complaint was back on 8/20/09 t.v. screen looks like strobe light flashing, this is my second t.v. as first one went out in 2 weeks. repair people came on 9/18/09 said they could try a new circuit board, weren't sure if it would fix t.v.
recently talked to "waca" extended support contract people now supposedly they will replace t.v. or write me a check. they will never call me back they give me a different story every time I call. I get a different person there everytime i call.
I had to buy a new t.v. because i have been without one for so long i just want my money back now. it is 11/6/09 now. i was nice when this all went down but i am really angry now. i feel they have taken my money and ran. I paid 899.99 for the t.v. and another 150.00 for the extended warranty contract. this is really really long story i just shortened up.
since i had to go out and buy a new t.v. i am out that much more money. i just want what is entitled to me, as stated in the contract " if we can't fix it we'll replace it". this is the most horrible company i have ever dealt with. I repair car's for a living and have my own shop. I couldn't imagine treating my customers like this, as i would be out business.

I purchased a GV42L10AFHDTV on 3/15/2008.On 11/03/2009 I heard the dreaded hummmm, followed by the black screen of death. Following the routine of all of you followed, I proceeded to call the 'customer service department' and 'tech support' to be told the same story repeated hundreds of times a day,"No extended warranty? Too bad so sad, thanks for your hundreds of dollars for our substandard products." We as consumers had become so accustomed to products, especially televisions, lasting for decades, that extended warrenties to us were at best a waste of hard earned cash. Welcome to reality.After all the underhanded tricks observed over the past couple of years by corporate America, are we really susprised that these type of companies exist? Now I, along with the hundreds if not thousands of you,blog to warn the unsuspecting (not really)masses looking for the best value for the buck,stuck with a load of garbage.But we will not go quietly.We will tell everyone that will listen, that values our opinion, to stay away from this dreaded product. We will purchase with greater care in the future and remember this lesson for the rest of our days. There is no lession like the one you pay for.Vizio will over time disappear into the the haunted vaults of Junk and will slowly draw less heat.Only to be repaced by the next form of junk. Less we forget.

I had this TV for only 3 months, I paid $600 for it, and I even sent it to a TV repair shop, which could not fix the green screen. Now, I have no choice but to throw the TV away. Vizio's staff members have not been helpful at all in helping me resolve this issue and they have not been responsive to my concerns. For these reasons, I will never purchase another Vizio product again. $600 that I paid has now gone to waste since this TV is no longer functioning correctly.

I'm having the same trouble with my Vizio 42" tv. I bought it in March 09 and now, October 09, its starting to black out, make that popping sound, but luckily it comes back on. Its been happening more and more, I'm wondering if I should get it checked out before it completely dies?

I Purchased a 52" LCD Vizio and loved the picture but after 18 months of use, it made a noise and poof the screen turned charcoal, no sound and no controls work remotely or hard wired. Same stupid stry from Vizio, we sell millions, it's bound to happen to a few. Like another reviewer, it's got to be running close to all of them. And the service they refer you to says the cost is a flat $575. regardless of the part??? DO NOT BUY VIZIO and shame on Costco and Walmart for continuing to sell them.