Sylvania TV

As many customers have said, the Sylvania LC320SLX shuts itself off and can't be restarted unless the set is unplugged for a period of time. Before I knew other people had this problem, I tried to have it repaired. The tech couldn't guarantee it would be fixed for the rest of the life of the set. I'm not going to send good money after that. No more Sylvanias for me.

The remote went out within two months, and the TV won't accept universal codes. I found out it was the TV remote sensor. I blame Target for carrying such a sorry TV. I will shop at Walmart since they back the products they sell. I wasted $500 at Target and will never buy a Sylvania product.

I purchased this TV in March 2011 for $300, by Nov 2011 it would not turn on. I contacted Funai for the warranty and it was a waste of time. I was willing to pay the $70 to get it fixed so I requested the box. Thank goodness I didn't pay the $70 up front because after 3 weeks I still didn't receive the box.

I called Funai and they said I had only called 2 days previous, which was not true. I told them to cancel my claim as I didn't feel comfortable sending them my TV or money. This warranty is a scam, next time I'll do my research before I buy a TV. I would never purchase another Sylvania product. Obviously from looking at the other complaints on the web they are selling a faulty product that they do not stand behind. Don't waste your money. Spend a little bit more and buy a reputable brand.

I bought an LCD TV from Super Kmart in March 2011. In January 2012, the TV wouldn't turn on. I called Sylvania, and after 2 hours on the phone, I was told to fax them the receipt, pay $70, and ship the TV to their warranty department. Why should I spend my hard earned money to do this, when they know their TVs are **. Look at all the reviews, with the same problem. One would think that by now, they would have figured out what is wrong with their products. I will never buy any Sylvania products in my lifetime.

Same as all the other complaints. Bought on Nov. 11, 2011. No sound or picture. By Jan. 13, 2012, I've called the service number numerous times to no avail. I can't get help. Now I'm going to the Better Business Bureau and Sears to see what can be done. Judging by other complains, repairs will never be done.

We had bought a 32" Sylvania TV for my parents in Dec.2011. It is now Jan. 22, 2012 and the TV will not turn on. For a while, they had a hard time turning it on. We replaced the remote we have unplugged it for 1 hour. Now the green light blinks and nothing! I feel that this company should be held accountable for making the TV good.

My mom had purchased a 32" Sylvania TV for me in December of 2011. It is now January 21st and my TV will not turn on. In the beginning it would take me about 20 minutes to turn it on but now when I attempt to turn it on, the green light will blink for about 30 seconds and on the TV will appear 'Digital Television' and then go red again. I've tried unplugging it from the wall and all but same thing happens. Never purchase this TV, it's a big waste of $400! So disappointing.

I bought the Sylvania 22-inch LCD at Fred Meyers in November 2011 and it stopped working November 2012.

If you even sit on the stock TV remote that comes with the LC195SLX LCD TV, it will go into this ** factory mode only to become a $300 paper weight. Never ever buy a Sylvania product in your life or you'll be ripping your hair out trying to get it to do something. I'll never buy a Sylvania product ever again as long as I live.

They do not honor their warranty. They ask labor charges to fix it. Very ridiculous company! Don't buy Sylvania products. I have to pay from my pocket to fix it even I have warranty.

It's the same as all the other complaints of Sylvania TVs. I spent almost $400.00 for a new 32-inch TV that did not work out of the box. I have the same problem as everybody else. It would not come on fully then switches back to off mode. It made me take it to the repair shop twice, and it could not be fixed. So the only choice was a refurbished set with a 90-day warranty. And guess what? It just started doing same thing. It's junk you should stay away from. I called them, but they offer nothing sorry Charlie it's yours!

Just like other consumers, after a few months the TV starts acting up. It started after the weather changed here in Georgia. The TV will not turn on. The green light will blink, then the red light comes on, and the TV goes off. The TV was on sale, so I thought I was getting a good price. I guess that was a way of saying "all things that look good, are not always good for you".

I purchased a Sylvania 19" LCD TV LC190SS2 a few months ago from Target. From the start, I had problems turning the set back on after I turned it off. It would go into the red standby mode and not turn on again except for a short second or two. The only remedy was to pull out the plug and let it sit overnight or connect/disconnect the signal while unplugging and replugging the set. The final remedy was just leave it on continuously. At $170 it wasn't worth the warranty hassle. When I contacted Sylvania's customer support, they initially sounded like they had never heard of this problem, even though similiar complaints about there LCD TVs are all over the net. This is a defective product line and Sylvania is not being honest in this matter. I suggest you stay away from all their products.

I purchased a Sylvania TV Model LC320SL-1 flat screen (32-inch) last April 2011. It will not power on red light or green light blinks then goes back to red light.

Boy, was I dumb? I did not research this product more. Over 500 consumers so far have the same problem. April in Pa has some temperature that is mild. As soon as the weather started getting colder, TV LED blinks green which comes on for a second then turns off then back to solid green. I know something about electronics. I put two and two together and decided it might be heat-related. I took a blow dry, heated up the TV, turned on fine, let TV cool down, TV did not turn on. Someone at the manufacturing plant is not testing these units correctly.

Don't buy Sylvania. Never again. No quality control units in take. Trust me, I worked in the industry of electronics. A lot of products out there with new label, but they are not. Cunsomer is screwed, and there is nothing you can do about it. But research the product a lot.

I purchased a 32" Sylvania flat screen for my son about a 1, 1/2 ago that continuously changes from TV, HMIE, ect. It never stays on TV. I can't watch TV at all. The volume is at 100 and I cannot turn it down. I tried unplugging it, leaving it unplugged but as soon as you turn it on, the same thing happens.

I bought a 22 inch Sylvania HDTV from K-Mart on May 13, 2009. It is really a pitiful situation when the TV had not lasted long enough to enjoy. I bought this TV for my husband's office, which is the only time he uses the TV, for counseling sessions as a pastor. I am very disappointed in this product and the credibility of K-mart and this product. Everyone that has had a problem with this product should be given the money back that was paid for this product.

I purchased a 26" TV # LC260SS1 for $249.00 on sale from Kmart. I did not purchase the extended warranty as I have never bought a extended warranty in my life. This is my first Sylvania product. It has only been seven (7) months and the TV won't come on. I read consumers with the same problem on different size TVs. You hit the 'on' button and the TV immediately jumps back to 'off'. The store will not take the TV back and from reading other complaints, there is nothing you will do either. I have just wasted my money. I have three other TVs, Sharp Aquos, Magnavox and a LG which I have had for several years with no problems. The Sylvania was only watched on Sunday when I sorted and fold laundry in the extra bedroom. I am very disappointed with this TV.

There has been a problem with my 37" TV - on and off along with color. My cable company came out and serviced the box. After the replacement of my HDM, the technician informed me that the HDMI on the back of the television set was no good. Customer service is programmed to play dumb. You know like that commercial and the guy's name is "Peggy". This is a legal rip off. After seeing all the complaints about this model along with many other Sylvania TVs, the company should report this as a defect. I will be contacting any news channel and paper possible to let them know how our hard earned money is being taken while the people we elect just watch. Now where am I supposed to go?

Our 32" TV with DVD Player will not turn on, until after about two dozen times hitting the switch to power it on. The TV was manufactured in June 2010 according to Sylvania/Funai customer service. Sylvania/Funai said there is nothing they can do, since TV is out of warranty. This has been a problem with this model of TV, and should have been recalled. I paid $399 for this TV in August of 2010. Also, it states on the TV that it was manufactured in April 2010 in China. This is a major rip off for American consumers.

I have a 19" flat screen and I called customer support because one of the boards is burnt up. I've only had this TV a year and a half and all I wanted to know was, how much the board was. Not for them to fix it for free or anything, just how much the board would cost for me to buy and all I got was, "well, let me get your name and number and someone will call you back" - when they get a chance? I thought I called customer service? But I got none.

I will never buy another tv from them again. Waste of money.

It's terrible, worst than terrible! Kalob, the supervisor, would only keep saying, "We have every legal right to request the original receipt." I had talked to several people before and they were a little bit more caring but the supervisor was like a robot who just keeps saying that. I asked about customer service and he would say that again.

I paid with a card. I have where Sylvania has sent me the paperwork to extend the warranty after 1 year, which is on 12-26-2011. There is just no talking to these people. I would not even ever buy a light bulb from them ever!

We recently purchased a Sylvania brand 32" flat screen TV from a store and the remote is acting up. The store doesn't even carry the TV anymore, so we can't get a replacement for its remote. The remote we used for our satellite network isn't compatible with this TV, so we don't have any source of changing the channel.

I bought my four-year old daughter a 22" Flat Screen by Sylvania. Nine months later, the TV turned off and started squealing. I can't get it to work at all. She is heart broken. This is not fair. Who's going to explain this to her?

I bought a 37" Sylvania Digital LCD TV flat screen, Model# LC 370SS8. I purchased this TV for my family, in good faith. I have purchased Sylvania products in the past, with no complaints. We used this TV on a regular basis. It worked beautifully. We went to turn on our TV one day, the power would not stay on. The power would come on, then immediately go off. There was no picture, the screen was black. I contacted my satellite server and replaced my receiver. My receiver is in perfect working order. The service technician has had several complaints regarding this particular 37" Sylvania Digital LCD TV flat screen.

Obviously, there is a technical defect on this TV and I am disappointed. I contacted a repair service. I was informed it would be too expensive to repair. Therefore, I will have to purchase a new TV. I refuse to purchase a new TV, It is very expensive. I placed my TV back into its original packaging. I heard this has happened to other customers as well. There should be a recall on this model / serial# TV. In good faith, Sylvania shall honor their warranty and replace my 37" Digital LCD TV flat screen. I am willing to accept a voucher or a refund for a replacement. This TV is useless to me and my family. I am anxiously awaiting your reply. Thank you for your time.

I purchased a 42" SYLVANIA flat screen TV (Model: LC420SS8 / Serial Number: J36866171) at BJ's a year and a half ago. Then, the TV went dark while watching it and will not turn back on. It was manufactured on September 2008 and just like the other complaints that I have read online, the power light goes from red to green and back to red. I have also read how rude SYLVANIA customer service reps were and after several calls, I would have to agree.

SYLVANIA gave me two different repair shops that I could bring it to--two states that I don't reside in--so I could waste more time and money on a defective product. I own several other SYLVANIA sets and I have also read complaints about them. There should have been a recall by now. I will never buy another SYLVANIA, nor will I call their rude and nasty customer service people when these sets go.

I bought a 32" flat screen HDTV less than a year ago. I've rarely used it until recently, but it has a problem turning on. It takes about 20 minutes of pressing the power button before it will turn on and sometimes, it doesn't! I've seen this complaint reported everywhere, but no solution? Terrible response to a big problem by Sylvania. They've lost my business.

On December 14th 2010, I bought a 32-inch flat screen TV (Sylvania model LC320SL1) at Target. About eight months after I bought it, it stopped working. I am sure that this TV was sold with a manufacturer's defect and in as much as I see on complaint sites that this has happened to many people who purchased this set, this cannot be a coincidence.

After speaking to the Sylvania company representatives, I am told that my options are repair and labor at my expense or replacement. The shipping is $50.00 at my expense and return the other TV within 20 days, again shipping at my expense. They will no doubt refurbish that TV and resale it. The replacement TV is the same model that I am returning and only refurbished. So I bought a faulty TV which representative, Maria, confirms that there has been problems with that model. And for extra $100.00, I am getting the same defective TV; only refurbished and a phone number to buy an extended warranty because they will not extend the warranty on the replacement refurbished TV.

Never buy any electronics from Sylvania. You may be inadvertently buying used or refurbished represented as new or even defective product that they are aware of at the time of sale then they sell that to someone else and still turn a profit. There is something illegal here.

I purchased a Sylvania TV approximately 2 years ago. I have owned at least two (2) Sylvania TVs just because the picture quality is some of the best. However, what I don't like about Sylvania TVs is the remote provided by the cable/satellite service's will not work with any code I have found or has been provided by the cable/satellite service. Therefore, instead of using just one (1) remote, I have to use two (2). The services I have used were: CenturyLink and Comcast.

Thank You.

They sold me a TV that takes 20 to 30 times of pressing the power button for the screen to come on. I returned the TV and got another one after a week but I encountered the same problem. I will have to buy a new TV from a better company. I just wasted my time and money on SYLVANIA.

I purchased a flat screen TV made by Sylvania, and the POS broke down less than three years after owning it. It first broke two weeks after buying it. Three months after it was "fixed" and now almost three years to the day of buying it, it turns on, but the screen goes black. It starts to turn on and off by itself, never producing a picture or sound at all.

Called Sylvania Consumer Service help tel line 800-968-3429 spoke to Daisa 6021. Provided product number LC420SS8 Sylvania 42 inch LCD HD TV, serial J40868863 manufactured Sept 2008 J. We bougt it Dec 08, 2008 at BJ's. for $800.00. We have other Sylvania TV's old tube type that are over 10 years old and working fine. We felt that we deserved a nice flat screen TV.

Was asked by Hershal what i had done to fix or identify the problem. Unplug TV for 10 seconds and replug, verify power at oulet is OK/present. Done that and no change.

Shops say that this is a common problem the want $100.00 or $150.00 to bring in set and about $300-$400 or more to repair it; provided they can get the part(s) or board.

I hope others read these complaints and save their hard earned money. Stop the flow out of the US to third rate countries with crappy service.

I called about 1 1/2 weeks ago to say that my product had quit working. They gave me the ref ** No one ever got back to me. It had a two-year warranty and it was only one year.

Sylvania flat screen 32" tv bought 8 months ago. Won't turn on now. Service # says they will replace POS for $50. This unit is 8 months old and dead! Will never buy another Sylvania anything ever. I will be sure to tell everyone I know what a POS their electronics are.

My son purchased a 32'' inch Sylvania flat screen 6 months ago and its been messed up for about a month now. He turned it on and the screen was black. It won't change channels and when you touch the volume button, it won't stop. It continues to go up as far as it will go. Sylvania are junk! If you purchase a Sylvania, you are throwing your money away!

My 32in LCD after 10 months of operation, started to go blank on the left side of the screen. After three phone calls to the service center Suani in Columbus Ohio, they finally sent a call tag to have the unit sent back for repair.

About a month later, we get the TV back with a statement saying warranty void no repair. It seems when we first received the TV, it had a bad plug at the end of the cord which we promptly replaced 10 months ago and this voided the warranty. What does a plug that was replaced 10 months ago have to do with the screen going out. Seems like these people have no concept of customer service.

I called and asked to speak to a Supervisor and three days later after two more calls, I called a third time asking again for a Supervisor. They never did allow me to talk to anyone other than the individual on the phone. The Supervisor simply told them to tell me that it's the way it is. A $0.95 plug voided the warranty on a 400.00 TV. Not a bad trade off for Sylvania.

I purchase two of these units every three months for sales incentives. My company is based on customer service and we deal with warranties on a regular basis and realize a little wiggle room is necessary to maintain satisfied customers. I'll be returning the ones I have in inventory and go to another brand. No big loss to Sylvania.

I bought TV from Fred Meyers. If I turned it off, it wouldn't go back on. I have continuing problem with these TVs. But there's no way to get them fixed without an investment equal to a new purchase. Do Not Buy Sylvania product. The company is full of idiots. The service is horrible. The product is the worst.

This television was purchased from Target less than a year ago and the sound will not go above a 10 on a scale of 10-100. Sylvania is not willing to help!

I got a Sylvania 32-inch TV for Christmas in 2009. At that time I lived in NY. In March of 2010 I moved to NC and in about May I noticed that the screen was developing what I call shadows. First it was in the center and now it's on both sides as well. When I moved to NC, I lost the receipt but when I tried to get in touch with the company to see what I could do, I got recordings to leave my phone numbers for a return call. No one has ever called me back.

I just gave up and decided when it goes I will buy another TV, but never will I buy another Sylvania product of anything, not so much as even a light bulb! I have read all the negative reports; mine is not the worst, but it taught me a good lesson. I hope all others would learn from me. I am out $500.....

I wrote an unflattering complaint a few weeks ago about my 32" Sylvanis combo set that was 6 months old. And the circuit board went out. Was advised to send it to a repairman. It remained there for a month, with no part arriving to repair it. After a few calls to Sylvania to complain, I receive a call from Sylvania with a profound apology, and with the wonderful news that a new replacement set is on it's way to me, at no charge! Thank you Sylvania. My faith is restored in your company! 1 Kudos.

One year ago we bought a 37-inch Sylvania LCD flat screen TV. We paid 599.99 for this stupid piece of junk. Back in may 2010, my husband and I were watching a TV show when all of a sudden the TV went black. There is a small light that stays red when you have it plugged in but turned off. This light is the indicator that the TV is plugged into power. We called the Sylvania to tell them about their defective product. They told my husband when they ran the serial number that they no longer make that model and it is not under warranty anymore. We would have to pay more to get this junk fixed. We've already forked out $600.00 for this damn TV. We called a repair shop and it will cost $80.00 just to look at it and $250.00 to fix it! It's not fair for this company to ** so many people out of their hard earned money.

It's like their warranty is one year because they know these TVs will go out and then their not responsible anymore. I hate this company and their ** products. We are poor and we cannot afford so much money to fix a TV. We can't even go buy a new one. For 7 months now we've had a broken piece of ** in our living room. My kids can't even enjoy any movies. It's not fair. I hope someone sues this company for selling defective cheap products for an extremely high price knowing full well it will not even last a year.

We got this TV to be the last one we ever buy. Well, I guess we were wrong. Not only are we out on an expensive TV, we are also out the $600.00 we spent on the thing. They should be held accountable for this. If we ever do get the money to get another TV, it will be a Sony. They are a good company with outstanding products. Stay away from Sylvania, they are horrible!

We don't have the $600 to replace this TV because we can't afford it. I have a very low income and I can't just go and get another one. I feel like we were robbed of $600.00 because that's what it cost to buy the TV and now we have a useless TV that doesn't work and no money to get a new one. Sylvania is the worst company you have ever dealt with. I hope I can save someone else the hassle of dealing with this ** company. A one-year warranty on a $600.00 TV is absolutely stupid. I bought $9.00 cookie sheets and those have a 5-year warranty! That is nuts! I wish I could give my kids a new TV for Christmas but I can't. I used my tax return to buy this damn TV. I hope they go out of business because they really suck.

I bought a Sylvania HDTV from Target on Feb. 4, 2010 and the screen turned black on November 25, 2010. The TV is working again but I know something is wrong with it. Sylvania said they only have 3 months warranty on labor and 1 year in parts. That's the stupidest thing I've ever heard. Who will install the parts if they won't pay for the labor?

I paid $299 for the TV, that's with shipping and tax. I got a cheap TV and getting cheap warranty and service. So if you're looking at a TV, don't look at Sylvania. Don't gamble with your money. My Sylvania TV is a piece of junk. So that goes without saying what Sylvania TVs are.

I, being a low income senior lady, had to save many months to afford my Sylvania 32' Combo TV, in May 2010. In November 2010, the remote would not turn the TV on, then when turned on using the set, it shuts off after a few minutes. I called Sylvania three times, and I was told to call a repairman, and maybe the warranty would cover the parts. Another problem! There are no TV repairmen in my small town. I finally found one, an hour away, in another city. He made it here several days later.

Now my only TV is back in his shop, waiting for an ordered part, which could take two weeks, and the bill will be at least $85.00! I have read the other complaints, and see this is a common problem. I thought Sylvania was a good brand. Not anymore. I will never advise anyone to buy anything from them (in fact, I just advised a neighbor, who was TV shopping, not to buy Sylvania). I am out $85.00, and had not TV for weeks (seniors do use one for entertainment).

I purchased a Sylvania 32" flat screen on December 2009. It hasn't worked since June 2010. They said it was no longer under warranty and it would be $190 to fix. The TV cost $400.

We purchase a Sylvania 32 #DS1A0926181463 in 09/06/2009. The TV will not turn on anymore a year and two weeks after we purchased the product! The warranty that the company gave us was only a one year warranty. When we called to ask for help, the company refused to do anything. We took the TV to a TV repair shop and the estimate is $150 for a TV that cost $379 plus recycling fee and tax. The TV already needs a new board! How are these TVs made to last for a year? What a waste! Please help us ask Sylvania to at least pay for the part and we'll pay for the labor. Thank you.

We bough a Sylvania combo TV/DVD. The first day, it turned off by itself. I thought it was a timer that turned it off. A few days later, the color on the TV is gone. It is almost black and white. Now the remote does not work, I cannot get anybody to help me.

I bought a Sylvania 32" flat screen less than a year ago from Target. I was watching a show and it died. When I Googled the problem, I see that this is typical! I am angry that we have not been able to get a satisfactory answer. Maybe we should start a class action suit. Any lawyer? What a complete waste of money. If anyone is reading this before buying a Sylvania, don't do it!

I bought a Sylvania 42" LCD TV from Sears in Calument City, Ill. in November of 2008. I got it on sale on black Friday and I paid $769 for it. It was about a year and three months later it went out while I was watching one of my programs. I have TVs that are at least 20 years old that are still working. I did not get extended warranty because of my past experience with various TVs.

We decided to try Sylvania for the first time and I don't think I will buy any Sylvania product again. I still feel that they should fix the problem because of the short time.

I have been trying to get my Sylvania TV fixed since the 2nd week in August. I have contacted the office 3 times with no results. Matt referred me to DTR Technologies in Denver. Talking with them several times, I took my TV in to the Tulsa, OK location. The TV is under warranty and they quoted me $275 to get the TV's fixed parts free. They finally came down to $150 with only 30 days warranty on labor. I took my TV on 8/13/10 to DTR and still I have no TV or any communication from DTR. Everyone is giving me the run-around. I purchased the Sylvania LC320SLX on December 14, 2009 from Target in Bixby, OK 74008. I made 3 trips to Target, got no help from them. I will never buy another Sylvania TV. The service is terrible. I only paid $299 for the TV and I think $275 or even $150.

Is it too much to have a TV fixed that is under warranty? I have got nothing accomplished working with 3 companies: Sylvania Warranty Department, DTR, and Target. DTR's no. is 1-800-373-3539; Target's is 1-800-440-0680. The manager I spoke with was in Bixby, OK. His name is Rickey.

We purchased two Sylvania TVs on 11/22/09 for our home in FL. The 22-inch flat screen played 3 months and cut off and never worked again. The second Sylvania flat screen is a 37-inch with an echo in the sound. I was told they both had a one year warranty, so I did not purchase an extended warranty. I am now told it has a 3-month warranty on labor and one year on parts. I would have never purchased Sylvania products had I known the truth. From the complaints I have been reading about Sylvania, I think they need a total recall. The 22-inch Sylvania cost $286.19 from Sears and is a total loss. I am not sure what the repair bill will be for the 37-inch Sylvania flat screen. Please help.

I bought a 32-inch Sylvania flat panel TV a year and a half ago. It stopped working so I took it to a TV repair store to have it fixed. I was told it would cost about $190 to fix it. I told them to go ahead and repair it. After having my TV for about six weeks, I was told they were unable to get the part to repair it--anywhere! How is it a company can continue to make something that can't be fixed if it breaks?

I bought a Sylvania 32-inch LCD TV in 2008 from Aafees.com, a military website that I frequently use to purchase products. On July 13, 2010, the TV turned itself off and will not work. I tried using the remote, as well as pushing the button in on the TV itself. I checked to make sure the outlets worked and they did. After reading the reviews concerning Sylvania, I realized that I bought a very cheap, throw together TV, in which I do not currently have a warranty on it any longer.

I purchased a 32" Sylvania Limited Edition televesion from BJ's wholesale on 1/31/10. For the past month my TV no longer works. After only few minutes it goes completely black. THis is an issue that other consumer are having as well. I contacted Sylvania several times, they are refusing to pay for the labor, which is costing me $150.00, I paid $349.99. I'm very upset about this issue, it's causing anger every time i think about. Especially due to the fact that I paid $349.99 only after 5 months, it doesn't work.

I called, sent e-mails and registered letter to Sylvania Company. We bought a Sylvania TV Model 6620LCT Serial J34655436-6620LCT Ticket # from Circuit City 076604472848 on 11-24-1996 for $259.99. We have Toshiba, Phyllis, Magnavox, GE for the kitchen and this one is latest we bought. I called Brighthouse because the TV was cracking and shows lines.

He told me it was the TV. It is impossible to watch TV on this one with the loud noise and blank picture. I did call the company to know after only three years the TV is gone. The gentleman answered to me "that is a pity, but the company put cheap parts into it and the TV's do not last long". We will understand if the TV was more than eight years old, but not so soon. We have not said anything to the people we know so far, because Sylvania needs business like everyone else. Please think about it and tell us your answer. I hope it will be a good one. I do have all the papers and receipt, if you need them I can either mail or e-mail them.

My friend bought a 32 LCD TV from Walmart, had it for one year, tried to turn it on and nothing. He wants to sue Sylvania for a piece of ** that he bought so I'm taking care of it for him.

We bought a 32" LCD TV after Thanksgiving, unpacked it a few weeks later, used it rarely until enjoying a few hours of Olympics each day while they were on, then have used it a few hours a week since then. Within days of the 90-day parts & labor warranty expiring, the sound would not raise above about 10 on a 100 scale, no matter how high it's turned. Sylvania now wants me to pay $80/hr for labor at a place an hour away to fix this, on a TV that cost $400 to begin with. From what I read throughout reviews and forums, Sylvania isn't working very hard to make quality products or keep the few customers they have happy. I just want to be sure others don't make my mistake. It turns out, we got even less than we paid for.

I purchased a brand new LCD TV. 2 months later, it's garbage. It will not turn back on. After doing some research, this is a very common thing. Never will I buy or ever recommend a product from this company ever again!

My husband bought me a 32-inch flat panel Sylvania TV about 8 months ago. The first TV he brought home had a line across the screen, so we took it back and got another of the same TV. Now, 8 months later, the TV has been working fine until I shut if off the other night, only to get up in the morning and it would not turn on at all. There is a high pitched screeching sound coming from the TV, so we have unplugged it. It still will not turn on at all.

Now, after reading all the consumer complaints and finding that others have had the same problem with their Sylvania TVs, I want to know when does someone step in and make this company accountable for selling bad products? If they are not willing to help us replace the TV, or fix it for free, why should they make a product that will work? Consumers need some sort of protection from companies who steal our hard earned money by making bad products. I can tell you, I will never purchase anything made by Sylvania. But I doubt they care because there are millions of people who will never see this posting and will continue getting ripped off. Come on consumer board, stick up for us and give us some resolution!

My LCD television purchased Thanksgiving Day, 2008 at 3:00 a.m. suddenly, without any reason, wouldn't power on. I called customer service and talked to "Brian" and he told me my TV was out of warranty and there was nothing I could do. I then searched the internet to find that this is a common and ongoing problem with these televisions. I called back and spoke with Dan and told him of my displeasure and he proceeded to shout back at me saying, "**, lady, I didn't break your TV." I asked to speak to a manager, "Julio" and he said he would extend my warranty and told me to call customer service.

Of course, when I called no one answers. I spent $400 on a television for my family as a Christmas gift only to have it fail 14 months later. In this economy, I don't have the funds to pay for the repair (which I understand is the exact price I paid for the unit). This is robbery. This is unacceptable. How are these companies allowed to rip people off like this? You would think that for the amount of money I paid for this unit, it would last for more than 14 months. This isn't a disposable purchase. These people should be held accountable for faulty equipment.

I turned on my tv and after about 5 minutes it shut off, I turned it on again it did the samething but the third time I turned it on it didn't go on, so I looked in the trouble shooting and did what it said, still nothing.

I then called the number on the manual and the lady asked me if I had done all of the trouble shooting things, I said yes, she said well then I will name places where it can be repaired. well there was nothing close to where I live so she said send a money order of $115.00 to the above address and they will send you a box to put the tv in and send it to be repaired and the repair will take about 2 months. She also said if I have any questions after my talking to her to call the above number which is the Admin. office.

So I sent the money order in July and to date I still have no box and my broken tv sits in my livingroom. I called the Admin. number and it said the answering mechine was full, so I called Sylvania support and I spoke with Ben #0517 on 8-17-09 he had his supervisor call and leave a message with the Admin. office. He said that was all he could do for me since the Admin. office separated them selves from our part of the company.

I called the Admin. office 2 days later and left a message and no return phone call. My warrenty is up in November, my husband spoke with a man today and he said well if your warrenty expires goodluck on getting your tv repaired. I spent $850.00 on a TV less than a year ago that sits broken in my livingroom.

I bought a 37" flat screen LCD television on Jan 25, 2009. Last month a large vertical black stripe showed up. I called the 800 number. They had me call their administation office. (The voice inbox was full many days so no message was left.) I did get through and they approved parts only to repair and referred a shop. The shop wanted $100 to check it and that would go for the repair. The shop called and said the LCD screen needed to be replaced and that was not "a part".

I called sylvania again. Full voicemail at their administration building. I called the customer support again. They told me to keep trying at administration. They also told me that I would need to ship the television back to Ohio to be repaired. So I am out $100 bucks. Now I have to ship the tv. They told me that Sylvania would subtract the $100 off their bill. The manager at sylvania told me that he would email the administration.

I think this company is doing the run around with me. I know that I will now need to pick up my television set and send it 3 states away. How much will FedEx charge to ship? Customer service is bad just like their television.

I also see the msg "Weak Signal" & "No Program".

I call and they get the tech for me and tell me i have everything hooked up right and they dont know what is wrong. Know i have wasted alot of time for nothing do not get the Sylvania 32 inch Lc320SLX TV it is flawed and the costumer support for this company is horrible.

My husband and I bought three identical tv's, Sylvania LC420SS8. I bought mine first on Jan 11, 2008, my husband bought one just like it about a week later and then I bought my son one about another week later. Seemed like a good deal for a 42" TV. Well, my husbands just went black and never came back on within three weeks. It is now five months since I bought mine and tonight it just went black and does not show any signs of life. I called the customer service number on the back of the tv and the lady told me to unplug the tv from the outlet for 30 minutes and then plug it back in to reset it. I did that and it's still no life. I called back and got another person and he asked for the serial # and the date when I purchased it. I told him and he said all he could do would be to refer me to the closest service center, which there's not one anywhere close to my town. I asked him was it not still under warrenty and he said yes but I need to call the Administration Dept at another number 1-800-396-6919 during business hours. I have a feeling I'm just out of almost $800 that I paid for this tv and probably out of another $800 when my son's suddenly goes black and dies. Sounds like I'm not the only one having problems with this company's products. My husband lucked out when his died so soon after purchase. At least he was able to return his to the store and get his money back, and was smart enough not to buy another one. Never to old to learn. From my experience, Sylvania SUCKS, and I will NEVER buy another product of theirs and I suggest to others not to either.

I Purchased a brand new Sylvania television Model #: LC420SS8 at BJs Wholesale about 14 months ago. The television is a little more than a year and needs a replacement of the internal power supply due to poor workmanship according to the repairman. I contacted Sylvania before having it repaired and told them about the problem and asked them to stand behind their product since it was only a couple months out of the 1 year warranty and they told me they did not care and too bad. Now I am stuck paying $350 for a repair on a defective product.

0n 9/27/05 purchased a 32 in sylvania tv atpoyal electroniscs 3794 nostrand ave bklyn ny 718 646 3013. which was covered by a 3 month warranty. on 11/18/05 the set had a burning smell then blew out i contacted sylvania who approved the warrnty was still good and refeered us to a service outlet in brooklyn which came to pick up the set for repair.after 4 return visit i was told theset needed to be replaced speaking to the manager named howard at sylvanias service outlet after 4 service calls howard said he was tired of being bothered by my phone calls and would return the tv board back to sylvania and i would have to deal with some otherservice the week of 12/20 05 i received a phone call from a woman named lukinda promising the set would be here on tues.

well tues came and gone noreplacement set i dont appreciate howard threating to return my tv and i dont like being told that the replacemnt will be delivered and has never arrived i once again was told by lukinda the new set will arrive the first week of jan well here we are i have called lukinda 4 times and not onephone call has been retuned i was told by lukinda that the new set will be delivered bya company called stevens global that they will call 24 hrs before it will be delivered but that someone has to lift the old set once the new one comes and place it in their box !!! what kind of company is this my wife weighs ioo lbs how is she supposed to lift this, i have lost more time waiting on theses repair calls than i paid for this set !!! never mind the rudness and aggravation so its now 1/2/06 no set no phone calls and i have a feeling that this is just a big game and im out the moneyi spent on this set & im not getting a new tv replacedfrom them this is a terriblle way to treat a consumer and i would appreciate any help you can provide in this situation

blue line across set burning smell set cannot be fixed needs to be replaced

I purchased a Sylvania TV/VCR combo slightly over a year ago. About 3 months ago I started having problems with the VCR- playback was terrible. Staticky, poor sound. I called company and was told to try unplugging set for a period of time. This did not work so I e-mailed them and their answer was it would have to be repaired by a service center. I was not happy. However, it then was okay. Then, about three weeks ago the remote died and I was forced to order it from the company since they told me noone else sold it. I paid an extra $10 for two day delivery. It was not delivered in 2 days. When I e-mailed them protesting this fact they, essentially, told me tough. They had the $10 and I was out of luck.

The new remote control does not work properly and, once again, the VCR is in terrible shape. I do not want to bring this unit to their service center for repair since they have proven themselves to be a deceitful and shoddy organization. This was not a small purchase for me. Do I have any recourse?

The consequences is that I have a non-working VCR and if I have to have it repaired I will be forcde to pay even more money.