Samsung TV

We have owned the Samsung LED for 2 years and suddenly the set will not turn on. I first looked on the internet and found a plethora of complaints about the same issue and called the 1-800-Samsung help line. I was told there were no complaints regarding my serial and model number and they would not stand by their product. I asked for a supervisor and was told they did not have a sufficient number of complaints to believe they had a problem with the LED model. They readily admit to the issue with the LCD model. I can only assume by what I have read that Samsung has no desire to continue in business. I certainly will never buy another Samsung product.

Our Samsung television is 5 years old. It was purchased at a price over $2,000. Now, it is covered in white dots. A simple "google" search will show you that this is a widespread issue that seems to be caused from a defective part. I have called Samsung customer service twice, and they will not fix it. The cost for repair is $500. This is not acceptable. I expect Samsung to admit there is an issue with their product and assist their customers in fixing the part.

First, the problem with the clicking and it not turning on after owning the TV for only three years, I believe. Warranty had expired. I called the company and with some phone calls and lots of frustration, they send someone out to replace some capacitors. I was satisfied with the response and my TV was fixed. Then within six months or less, I have vertical lines on the screen. I called the company and they said, "Sorry. That problem is not covered." The TV is only a few years old. What do you mean it's not covered? I spent $2000 for a TV that should last for a long time. I researched the problem and it turns out the problem is widespread. Samsung only cares about making money which I don't blame them for but at the expense of their customers. Even the repair company that came out to the house to fix the first problem said they use cheap parts to build the product. So at this point, I will discourage anyone from buying this product only because they don't care about their product and the public that were lied into believing their product is a quality product. It's not!

We purchased our TV at Best Buy two years ago and about a year ago it started turning off by itself. What can we do to get this problem resolved?

I have a two year old plasma TV with 2 black lines horizontally across the screen. I was told by one repair service it was $600 to fix and by a second repair service that it would be cheaper to buy a new TV. I am very disappointed in your product and all these 24 hour help lines are bogus. I will replace my TV but it won't be with a Samsung. And anyone asking me about your product will be told not to buy Samsung.

I bought a 42" Samsung TV. Owned it 2 years and it started shutting off by itself. Within 2 days it completely shut off and wouldn't turn back on. Samsung of course will do nothing for me. Obviously, from the amount of complaints listed in this website, Samsung should make a recall and repair the TVs at their cost.

My TV was a little over 2 years old and would not turn on. I took to repair shop and it cost me $135.99 to replace capacitors.

I contacted the company about the white dots that have been multiplying on my TV screen. This is a major and wide-spread defect. They claim my TV is on the list of affected TVs. They offered me a one time fix, by sending out the repair part to a local service technician. The local service tech phoned me, when the part arrived, and said I would have a repair bill of $170 to replace the defective part. I feel this is unfair to me. I own 6 TVs, and this is the only TV that has ever had a problem. They sold me a TV with a defective part, and the replacement cost should be 100% their responsibility, not mine. I've read numerous complaints about this issue on the internet, and some have had their TV fixed without cost. Others, like me, have to pay the repair, and yet some are not even getting the part paid for.

I purchased a plasma TV Samsung and keep turning off and on and Samsung knows that it has a problem but no help at all, should be a recall since a lot people have the same issue.

We bought our Samsung TV just around Christmas time in 2009, and I have done a lot of research before I decided to purchase this unit. I was looking at reliability, quality picture, etc and it was considered one of the best at that time so I went and got the unit from Future Shop. Some salesman tried to sway me away to other models but I wanted this one and only this one. I had to go and get it in another city because it was not available were we live. For two years, it was a nice object. Friends that came to us all noticed the TV and I gave them the advice to buy Samsung. Today, I am sorry and I will never ever buy or recommend again a Samsung TV.

Reason: Two weeks ago, we had some friends over and the TV started to make some screen noise and some lines appeared and then stopped. First, I was thinking that the Bell satellite receiver has problems so I turned off then on and after a few tries all was okay until last Sunday when it was time to watch the super bowl when the TV did not show any signs of life anymore. I called the Samsung support and I was told that I run out of warranty and I have to call a service technician from an offshoot of Samsung from South Korea too called Koambra. I told him that I am very dissatisfied with the Samsung TV that was expected to last between 60,000 to 100,000 hours and I only got about 500 hours. I told him that the Internet is full of complaints about the quality of parts inside the unit, how as soon the two year warranty passes, the TV dies for different reasons, e.g. capacitors, (he told me that the capacitor problem was solved and something else is wrong with the unit as if this will make me happier) inverter, transformers, EEPROM chip etc.

I opened the TV and there is no visible sign of capacitors on the power board being bad but anyway I replaced them. I do have some electronics knowledge but without a schematic it's hard for me to do a proper diagnosis so I took the power board with me first to Samsung in Brampton on Superior boulevard and it was useless. They only sell new parts and will not give you any information. So I went to Koambra (by the way, if you try calling, nobody will answer and there is no way to leave a message), which is 200 meters away on the next street at ** **** dr., where a young guy told me that will be a $80 charge to do the diagnostic and then the parts, a power board, would cost $115 and if the other board is gone another $200. The total can be up to $500.

Totally unfair for Samsung not to take responsibility of their product quality. It should be a class action suit against them. I am looking now to get another TV but for sure not a Samsung and I will do all in my power to advice anybody to stay away from them on any product. They lack any respect for the consumer. I had a problem with my iPhone, went to an Apple store and they replaced the unit right away without any question. This is what I call customer service.

There are quite a number of forums out there reporting the power cycling issues with Samsung's televisions. Samsung claims that these problems are restricted to their older model TVs and that their new LED TVs have higher voltage capacitors and are therefore not subject to the same issues. Unfortunately, whether they are due to capacitors or something else, the issues continue.

I bought my Samsung LED TV (model #UN55C6300SFXZA) less than two years ago for over $2,000. Recently, the television has begun turning off and back on again repeatedly every evening. Basically, every time the picture goes black (for example, when a program is going into commercial), the television turns off and back on again. In addition, when I try to turn off the television it turns back on by itself. I have to turn it off repeatedly until it finally stays off.

I called Samsung and reported the issue. I was told over and over again that Samsung's newer TVs, like mine, are not subject to the "capacitor issue". Finally, Samsung agreed to send someone out for a complimentary out-of-warranty service call, since the problem was so similar to what the older TVs were experiencing. They scheduled an appointment and I took the morning off to stay home and wait for the service company. Unfortunately, they never showed. When I called to find out what happened, they again told me that because my TV is a newer LED TV and not subject to the "capacitor issue" it would do no good to send someone out for that issue, and that is the only issue for which they will do a complimentary out-of-warranty service call. Oh, and by the way, didn't someone call to tell you? No!

Bottom line, whether it is the infamous "capacitor issue" or whether it is some other issue, Samsung has a serious ongoing problem with their TVs which they are failing to acknowledge and failing to correct. The question that I would ask them is this: Is this the way that a $2,500 television with your name on it should perform after 20 months of use? If not, then they should be interested in resolving the issue. Since they clearly are not interested in learning about or resolving the issue, I would highly advise staying away from Samsung televisions.

I purchased a Samsung LCD on 29/01/2012 from Samsung showroom (B-008 Salt Lake City Centre Kolkata -700064, West Bengal, India). There I was told that if I avail the purchase in EMI mode with my credit card, the price of the LCD would be the same as buying with cash. Though I was carrying cash, on the salesperson's recommendation, I agreed to buy in EMI mode. He introduced me to a two people sitting in the showroom from Bajaj finance and he said that the proceedings will be done by them

After completion of all the formalities, the person from Bajaj finance asked me to take an EMI card. I refused him several times and did not sign on the documents as insisted by him. On 05/02/2012, I received a SMS in my mobile thanking me for applying for the card and that the card will reach me once 3 EMI s are cleared.

Immediately, I called up the shop and spoke to the store manager Ujjal **, as conveyed over phone. He said he will look into the matter and call back, which he has not done until this date.

I am being employed in the financial sector. I know very well that a card cannot be issued without a customer's signature. My signature has been forged and misused by the showroom to meet their personal targets. It is highly unfortunate on a customer's part to face such forgery from a well known company. My trust is totally broken on their company.

I request you to take proper action against the concerned people. I'm awaiting for your reply, before I go forward with further action on my part.

I purchased a 61" Samsung DLP television model HLT6156WX/XAA two years ago at my local Sam's Club. As recently as a few months ago, my television started to develop tiny white dots all over the screen and it's progressively getting worse. I have contacted the customer service center and explained the problem that I am having. The customer service rep advised that Samsung has been paying for the cost of repairs for televisions experiencing this specific problem. But unfortunately, my particular television will not be covered because it is not on their list.

I explained to them that it did not make any sense that Samsung is paying to fix certain televisions with this particular problem, but not mine because it's not on their list. The customer service rep transferred me to their executive customer support center where I was told that the newer model televisions were not on their list to provide free repairs. I asked the service rep, "Who do I need to contact to get my television on the list because it has the same problem as the others that are being repaired for free?" The service rep advised me that I need to contact the corporate office in New Jersey by mail. I asked her for a phone number to contact them and she stated that she was not allowed to disclose that phone number to me.

I feel that Samsung has the obligation and duty to repair my television, since it's only two years old and that they are willing to repair other televisions with the exact same problem that my television is having. After filing a complaint with the Better Business Bureau, a rep from "the president's" office, which I think is just another call center, calls me to inform me that they received my complaint via the BBB and simply repeated everything that I have already heard. She was of no help whatsoever. They refuse to admit that there is a problem here. They do not understand that they just lost a lifelong consumer which would have made them a lot more money then what this TV cost.

I have made it a mission of mine to let everyone I know, how wrong Samsung is and how they treat their consumers. Buyer beware! Do not buy Samsung DLP TVs.

I bought a Samsung TV on 7/2009. It won't turn on at all, a common problem with Samsung after warranty. By the time I am done with them, they will have wished they wouldn't let it get this far. We should get rid of all this not made in America stuff!

I paid $2000 for a Samsung 46B6000VF LCD TV in October 2009. It was excellent for two years. It now has vertical color bars covering the screen. Samsung service said it is the color panel and it would cost more than a new TV to repair. I thought I was paying more to get the best but I now know different. How can Samsung get away with this?

We purchased a Samsung 58" Plasma TV from Costco January 16, 2010. We went to turn our TV on the other night and you could hear it click on, we got sound, but no picture. The blinking stand by light would go on, blink and then turn off. We called Samsung and walked through their troubleshooting procedures to no avail. We were then told to call a certified repair shop. We also tried to call Costco to see if they would be willing to do anything. But they had started a new policy when we purchased out TV with a 90 day warranty. So we were out of all the warranty time by 18 days.

We called one of the warranty places and they said it was probably the power supply, which seemed odd to me and it could cost anywhere from 200-500 to fix the problem. Not to mention, the diagnosis fee and transportation to and from fee.

Does it seem odd that you pay thousands of dollars to only have your TV work for 2 years? We had purchased the Samsung because the name had been around a long time and we thought it was reliable. We have SONY Trinitrons from the 90's that still work and work every time. Why can there not be these kind of products produced anymore? Very frustrating!

My 55 inch UNB6000 series LED TV won't turn on. I get sound, but no picture, and it constantly clicks when power is on. Even the light under the Samsung logo went. I purchased it from Best Buy, but their extended warranty was so expensive, and was not for very long. I did not get it. I would have thought a TV should last more than 3 years any way. I bought it for $2,700, and had the complete set up done with wall mount. Thankfully, the TV was just shy of 2 years old, and my Visa is now covering for the 2nd year for repairs. The service guy is coming today, to give me the bad news, and take a huge TV apart. If the repair is more than the cost of the TV, I will not be covered. I am on disability now, and bought it when I was able to work. I cannot afford another one of these TVs, and if I do, unless Samsung will replace my TV, which they refused to. I will go to the best company, Sony. I have had a Sony LCD for over 10 years, and never had a problem. If anything, it has a better picture.

I purchased the Samsung LCD TV (model # LN46A650A1FXZA) a little over two years ago (July 2008). I paid $1,969.99 for this TV set. I also purchased the warranty protection plan (from Circuit City) for 36 months. I paid $289.99 for this, but the catch is, the plan for the Samsung LN46A650 starts on the day you received the product, so technically it's just a 24 month warranty plan, since on the first year, the set is covered by the manufacturer. What a rip off. About a month ago, the TV started to display a green hazy screen in all the input sources. Samsung said the TV set is out of warranty, and Circuit City said the same thing. Neither one wanted to work with me to get my problem resolved. They did say they will be happy to schedule a service call, but that I would be responsible for the whole service. I am not only angry, but very dissatisfied at the TV set, and the customer support Samsung provides. After spending so much money on it, after three years, the set is useless.

Bought a Samsung LCD TV about 2.5 years ago and 2 days ago it started blacking out, coming on, blacking out, etc., until there's no picture at all. Sound still works. Samsung said it's out of warranty, get a repair guy. I called a repair guy who said it's $50 to diagnose and $50 for labor, parts extra. Common problem with this set and no customer service whatsoever. Samsung uses substandard components and won't stand behind their product! I can't afford to pay $400 every 2.5 years for a new TV. This was our first new TV ever and now it's not working! Willing to join class action lawsuit!

We complained about the 32 inch LED TV that we have purchased earlier on Oct 26, 2011. Finally, we got the response. The engineer came on Feb 1st, 2012 and replaced the defective part. I was shocked when I saw that he replaced both of the parts that were replaced earlier. I am still dissatisfied from the service, and I have written the same thing on the form that they gave us to sign that we are not satisfied from their service, and they will be responsible if any problem occurs further. I want either complete replacement of the TV, or my money back.

We bought a 46 in. flat screen Samsung TV only 8 months ago. Three weeks ago, the screen went black followed by some popping, crackling noises. After this happened, there is now a crack at the bottom of the screen interior glass and the TV will no longer turn on. We looked up the symptoms our TV exhibited and found that it is a common problem with Samsung TVs.

We called and sent in the necessary pictures and information and then waited. After Samsung did not get back to us in the time they said, we called them yesterday and was told that they determined it was the consumer's fault and will not honor their one year warranty. We are very upset. We spent $500 on a TV that we only used 8 months and Samsung will do nothing to compensate or repair their defective product. We will never purchase another Samsung and we are spreading the word to avoid them. I guess they are too big to feel they should do anything or care about what customers think.

I purchased Samsung LCD 40-inch 1080 120Hz TV in January 2009. As soon as the warranty expired, TV started to show horizontal lines. In the beginning, after 10 minutes warm up period lines went away. But later the lines did not go away at all. I called authorized service technician. He said throw the TV away; the motherboard has a problem and it will cost too much to replace it. 6 months later, I called another technician. He said TV has a defective LCD and it will cost $1,590 to replace it. I paid $1,110 for the TV. I called Samsung and they said since warranty is expired and I need to pay to get it fixed. In my opinion, if a TV has a motherboard problem or defective LCD, Samsung should be responsible for it, not the customer. I am looking for a legal action for this issue.

Two years ago, we bought a Samsung flat panel TV (code: LN40A500T1FXZA) from Best Buy. About a month ago, we hooked it up to a TiVo unit. Two days ago, the TV started having "hiccups", when we tried turning it on. Yesterday, it completely stopped turning on. We contacted Samsung, and they told us that there is nothing they can do, and that we have to contact a certified technician to fix it.

We called the technician, and the guy said that this is a common defect with Samsung flat panel TVs. We then called Samsung back, to have them pay for the repair of this common defect. They said that it is not their problem. Now we have to pay the technician to fix a common defect on Samsung products. My recommendation is stay away from Samsung due to poor customer service, and a company that does not stand behind its products.

For the first time, I got very disappointed with a Samsung product, and from their service center. On the 26th of October, 2011, I purchased a Samsung LED TV 32 inch from GV's Electro World, Haldwani. It worked very well for 2 days, and then the problem occurred. We called customer service, and they came and changed the defective part. After around 45 days, the same problem occurred.

I have called so many times to our local service center, and finally they came on 4th of January, 2012, and took with them all the photocopy of the documents (related to the product) and ID, and told us that they will either replace the TV within 15 days, or refund us for the amount we paid. Now, 1 month is going to be over, and I am frequently making calls to ** (complaint no. 8433898727), but I am not getting any response. I think they are taking everything very causally. I am paying the interest at 8.50% per annum, as I have taken the loan for the TV from the SBI. Now, I don't have any faith on them, as I am not satisfied with their service. Please return my money back. I'll be highly thankful to you.

I have a Samsung series 750 LCD TV which just clicks and will not turn on, a common problem with Samsung products. The TV is just out of warranty and they want me to pay for the service call. You would think will all of the bad reviews and knowledge that they are using defective capacitors they would recall the products free. I repaired the TV myself for $20.00 with parts from Radio Shack and a YouTube video. No more Samsung products for me.

I purchased a Samsung 61-inch model #HLT6187SAX-XAA in March of 2008 for $2600. I did not purchase extended warranty, not that it would have made a difference. Unless that is why Samsung is picking and choosing the out of warranty TVs they are repairing for free. The TV developed the white dot problem in Sept 2011. I called Samsung and was told they were not out of warranty repairing my model number and I am on my own.

My internet research shows that the white dot problem is caused by a defective DLP chip part #4719-001997, manufactured by Texas Instruments and used in numerous Samsung models. Replacement chip costs range between 3 to 5 hundred dollars, if you can find one, plus installation. Apparently, flat screens are not made to last 10 years or so like tube TVs. Too bad for our landfills that they are allowed to dump all this junk on us.

Samsung LCD TV does not turn on due to blown or swollen capacitors.

We purchased a 52" Samsung 1080P LCD TV in Nov. 2009 from Leons - Model No. LN52B530 P7F for $1348. This TV performed well for 32 days until the picture turned to mauve. We were told it was probably the color wheel. After some discussion, we were given a new TV, same size and model as the original one.

Not quite 2 years later, this TV developed a serious problem. The right side of the screen split away & color bars rolled around. We contacted Samsung & Leons. Leons suggested we call a repairman who told us we would require a new panel at a cost of $1068. We did not purchase extended warranty when we bought our TV. Our reasoning was the company provided a 1 year warranty and we had 1 extra year with our credit card provider. The TV popped 2 weeks too late!

It seems now when something goes wrong, no matter the age of the TV, l month or 2 years, it becomes a matter of discarding a $1,348 TV and buying a new one. Perhaps it is time for Samsung to concentrate on reliability as well as innovation!

Thank you all who have written here. You saved me. I have a Samsung LN-T4053H LCD 40" purchased in June of '07. About 10 months ago, the clicking started and the TV would take about five minutes to turn on. There was never a problem with the picture quality after it finally turned on but the clicking, popping and the delay made me think it would blow up. After reading the reports here, I called Samsung last Sunday and told them I had the capacitor problem. They looked up my model number, said no problem and had the repair people call me on Monday to set up appointment. The repair man just left. He replaced the power board. I had five blown capacitors. It took 15 minutes and I did not pay a cent. The TV turns on now with no problems. Again, thank you all.

I bought a Samsung UN55C7000 LED TV in January 2011. A week later I noticed extreme amounts of light showing through all sides of the screen and even more thru the corners. It made it very hard to watch anything that had a dark scene and especially hard to watch anything in letter box. After they replaced the panel the problem was much worse. They replaced the panel yet again with the same problem showing.

After about 4 months of arguing with Samsung customer service they exchanged it for a UN55D7900 LED TV. Everything was amazing, that was until I watched a nature show where they did a lot of panning camera work. There I noticed that there were vertical lines that were 2 inches in width every 3 inches that tinted the colors. After seeing that in that show I noticed them on every show (including Blu-ray movies). I called tech support again and they replaced the panel on that one. While the technician was here he noticed large blotches of white light throughout the screen. He submitted a report and replaced my panel again. Then we both noticed the lines again plus the white blotches.

After yet another report submitted he came back with another panel. This time after he replaced the panel there are only two lines in the TV. We tuned the TV to an all black screen. The all black screen is only black in the middle and the rest is an off blue. "True black" my **. So I called the CRE department of Samsung and demanded my money back. They said no, we will only exchange your TV and that's only if they approve it. I call them every day and it's now been a 8 days and they still haven't reviewed my claim.

Good thing in Canada there is a product liability act. I will probably follow though with suing them since I've already contacted a lawyer and they said it's an easy case, especially since I've been brought 7 TVs (panel replacements) and I have all the reports from the technician. I will never again buy a Samsung product ever again.

I've had the Samsung PN50B850 plasma TV since 9/1/2009. It is no longer covered by warranty. It has worked great, and we've been very happy with it.

However ,over the past few weeks, it's been almost unwatchable. It first began flashing the menu screen on and off nonstop after the TV had been on for about 20 minutes. This would go on for another 10 minutes or so. It would then switch the source from HDMI to Cable, and begin cycling through the channels non stop in reverse. The only way to stop this from happening would be to turn the power off. It would have to remain off for another 20-30 minutes before it could operate normally. Then the whole thing would repeat itself.

We called Best Buy, where we purchased it, and talked to Geek Squad. They referred us to a local repair company. The repair company said it is a very common problem. They came out and replaced the "control board".

Now it's something new. Instead, the volume has a mind of its own. Again, after being on for about 20 minutes, the volume starts to increase non-stop on its own. If we turn the TV off for a while, it will work normally for another 20 minutes before starting again.

I've googled this problem, and it appears to be widespread with this model. However, no one seems to have a fix.

I purchased a Samsung 32" inch HDTV (LN32A450C1DXZA) in the summer of 2008. This past summer I have been having issues with it turning on, after being off for a period of time. It will turn on if it is less than thirty minutes with no problem. Anything longer I have to keeping clicking the remote for it to cycle on.

Today I came home after two hours of running errands, I attempted on turning on the TV to only have the red led light blinking at me continuously. I've attempted unplugging it and leaving it unplugged for an hour, plugging it back in but still blinking red light and no picture or sound. I paid $849.99 dollars for this set 3 1/2 years ago and it's a worthless as a paper weight.

My new $4,000.00 Samsung UN60D8000 came with no instruction manual. After an hour on Samsung chat, I was informed that I can buy one from a 3rd party, or download one from Samsung's site. So, after another hour trying to navigate Samsung's extraordinarily complex site (and another 30 minutes with tech assistance on the phone), I finally downloaded 325 pages of e-manual, which did not include a proper index (like, not even how to use the remote,**).

I mean you have to read through 325 pages, until you actually stumble across the pages, that show you how to use a freaking remote. The cost to Samsung for the chat and tech assistance is way more than the cost of including a manual in the box. Oh, they claim it's cause they're going green. I'm done! This TV goes back in the box, and Best Buy is going to have to eat this one. Hello Sony!

I purchased a Samsung HDTV model LN46B650. In just over 2 years of very infrequent viewing, to repair the defective TV is more than the TV is worth. Samsung said I didn't buy the extended warranty, so "you're on your own". It is outrageous to replace a 2 year old TV that I paid $1,400.00 for. Many others on the internet lament the same fate, so it is an obvious flaw, and Samsung will not stand behind their product.

I bought 56-inch Samsung TV ($2200.00). 3 years old lamp goes out ($200.00). Three days later white dots called pixels started all over screen, about a 1000 now. I can hardly watch. Samsung said they will cover part as this is a known issue on many of their TVs but I will have to pay for service call and labor costs almost $400.00. For $400.00 I'm going to throw this piece of ** TV out and buy a new one. Don't buy a Samsung TV, they do not stand behind their products. Go on Samsung with pixel problems on internet and read how many people are having same problemshundreds!

Samsung LCD TV keeps turning on and off. After researching on the computer about this problem, I learned this was a big problem with many Samsung TVs. It seemed to be a common faulty capacitor. I called samsung support and I spoke with Paul this date at 8 am and he advised my TV was out of warranty and not on the capacitor recall list. Our TV is less than 3 years old. Paul offered to send a repair service at my experience. I advised him I could do that myself. This will be the last Samsung product that will be purchased from this family. Our last name is Jones, big family!

I own two Samsung DLP TVs (50" 5065 and 60" 6156) and both now have white dots all over the screen. When I called Samsung regarding this issue, the representative told me they have been aware of this problem for several years. She stated at one time they fixed the issue for free, but now it is my (the consumer) financial responsibility to have the TV repaired by a professional TV repair man. I have been searching the internet and have found several websites that indicate Samsung electronics are junk and they will not fix issues even when thousands of people complain about several types of issues and one being white dots.

I paid $2,300.00 for a Samsung 50" DLP TV in August 2007. Recently, the TV has 1000s of white spots on the screen. I was told by Samsung tech that this was common for this unit (Mod.#HLT5076SX/XAA -Version PH01). Samsung first told me that this is normal wear and tear. Numerous other emails, etc have gone unanswered by Samsung. This TV is not even 5 years old!

My Samsung LNT4665F TV was bought in September 2008. By the next year, we had to have repair to the power supply board (not covered by Samsung). And as of last night January 22, 2012, the TV caught on fire behind the screen and had to be hosed down. There was no problem with the house electric, this was a direct result of the TV literally burning up inside.

This was a major investment for us. It's hard to understand why anything that cost a layout of $3000 can not last for more than 3.5 years. Why are we dependent on these electronics from other countries and they are not responsible for better consumer products?

I also have a UN55B6000 TV set. It started getting double vision lines across the set. Brought it to a local repair shop and they determined it was the LED panel. I only had it for approximately 18 months. Cost is upward towards $1,000 to repair.

I called Samsung and they have 12 month warranty with an extra 3 months if you register online, 15 months. They said there is nothing they will do to fix it because it's out of warranty. This is the 2nd LED to go bad on me less than 6 months out of the manufacturer's warranty. This model number is no longer produced so I can't warn about the impending self destruction of the unit to other considering buying this model.

This 55" LED panel is not the same across all Samsung 55" panels produced otherwise the replacement cost would be less. So the TV now sits in storage on the off chance I can find another unit to part out. If you buy Samsung, factor in the cost of an extended warranty.

I have a Samsung LNT4665FX/XAA and have the same problem that everyone else seems to be having with long power on times and clicking during the power on. After looking at all the customer complaints I was not happy. I called Samsung and they immediately said they would fix the known issue on my three year old, out of warranty TV. So as of now, I have no complaints!

I purchased a Samsung LNT5271F, and almost 3 years to the date, it is having screen issues. We cant even watch on the set now. Samsung says that they can not do anything. After reading about all of the complaints in the internet, I believe something can be done, a class action lawsuit. I am not an isolated incident. Paying $2,500 for a TV set for 3 years, and then not being able to use it, is just wrong. I will never buy another Samsung product again!

The set started taking longer & longer to power up the picture after turning on. It appears my same TV model has loads of comments on the web about similar problem: a lack of adequate sized capacitors in the power supply board from the factory. Model LNT4042HX/XAA

My LED 55 inch 3000 dollar flat screen, which is 2 years and 9 months old, cannot be used anymore. The bottom 6 inches of the picture is fine. The top 6 inches has small black horizontal lines. The middle of the screen has Ghost images. I called Samsung and all they could tell me is that the would send a tech and its "out of warranty". I called the Geek Squad who, after two minutes, told me it needs a new screen. That's 2100 dollars. I can buy a brand new TV for less but it won't be a Samsung.

KDKA-TV Pittsburgh is interested in doing a story on the Samsung TV capacitor problem. We would like to interview anyone on this forum who lives in the Pittsburgh TV market (South Western, PA) about your experience. Please e-mail me ** if you are willing to be interviewed.

i purchased a 40" Samsung LCD TV from Best Buy 3 years ago. I spent $1,569.99 on this TV. The first symptom was horizontal lines appearing on the screen. This then changed to a color problem. 3/4 of the screen was covered by a dark screen, like someone pulled a sunshade across it. At first, it would last for only a half hour, but now it is on all the time. I took it in to a repair shop, as it is no longer under warranty, and was told it was the panel, and it is not repairable, and the cost to replace it would be more than buying a new one. I then called Best Buy. They told me this was a common problem, and that these TVs only lasted 3-4 years, on average.

I contacted the customer relations department at Samsung, hoping that they would offer a discount or some help with this problem, as a $1,500.00 disposable TV is a joke. Not many people could afford to buy a new TV every 3 years. I certainly cannot. I switched from my usual choice of Sony, to buy this TV, and now regret this choice. I will say that I will never buy another Samsung product, and will advise all my friends of this problem as well. I hope that Samsung gets the message, that a dissatisfied customer will reach far and beyond.

I bought my 42inch Samsung TV on 08/2007. About 3 months ago, it started turning off then finally turned off by self and started clicking noise and would not turn on. I have an Emerson TV that is about 20 yrs old still works fine. I paid over $2,000.00 for this piece of junk. I went today and bought a Sony. Advised everyone at Best Buy do not buy Samsung piece of junk.

I purchased a Samsung UN55B6000 about two and a half years ago, and now the TV is in the shop getting a look at. Two days ago it started showing double image vertically which makes it look like you're watching a 3D image without the glasses. I called the Samsung support and basically was told I'm out of luck and was also told that I should have gotten the extended warranty which I thought was a testimonial in how much they believe in their product.

I had called around to several TV repair shops and they were telling me that it might be beyond repair and that I should start looking for a new TV. I found this one repair shop that will try to replace a part that might possibly fix the issue. If it doesn't, then I will just turn this TV face up and put legs and use it as a coffee table in the living room. It will be a good reminder not to buy Samsung products again.

We purchased a Samsung LSN4051D\XAA TV in Dec. 07 for over $2K. On Jan 3/12, it went on for 5 minutes then black and just started making a clicking sound like it wanted to turn on, it never did. Drove it 35 miles to the authorized Samsung repair shop only to be told it was the IP board and because it was 5 years old the parts were no longer made.

We didn't even have the opportunity to repair it. What a waste. As pensioners, we had to save a while for the original purchase and are really upset by these events. It cost us about $500 a year for this TV. We would have been better off buying a new cheap TV every year for the last 5 years. It appears that Samsung has no intention of trying to keep customers. We will never buy another Samsung product. I also intend to complain to the BBB.

I bought the Samsung 55 LED TV Model UN55B6000 for $2,300.00 two years ago. Now, I can see only the ghost images. So I called the Samsung Tech Support and they asked me to take into their authorized service center. It looks like my panel board is gone. To replace, it will cost me $1,400.00. For that price now, we can get the new TV itself. I'm not going to buy another Samsung product again.

Four months ago, I purchased a 32" Samsung led from Mittal electronics Akola. Picture quality of TV is still excellent but since last 15 days 2 months vertical white lines coming on left side display of screen. After that I complained to Samsung service center Akola Maharashtra and they sent their representative. He opened back screws for checking and told me that they will replace panel of LED TV but I want to know that above problem is due to panel or any other problem.

I bought the Samsung 40" LCD in February 2008. About 3 months ago (October 2011) I started getting the clicking sound when I turned it on. It took a minute to turn on. Last Friday (1/13/2011) it would not turn on at all. From reading online, it looks like everyone else has the same problem. I opened the back and saw two capacitors with the bubble up look. Samsung should be ashamed of themselves. They should have recalled all these TVs. Tell everyone not to buy Samsung products.

Having done a lot of research before buying a LCD TV, I finally bought the Samsung flat screen LCD TV two years ago, model # LN52A850S1FXZC. It was top of the line TV at the time and the manufacturer was a reputable company. About a couple of weeks ago, horizontal lines started to appear across the screen then it takes several minutes before the lines go away on its own (assuming that it needs to warm up before the lines disappear). I am extremely disappointed in this as I paid nearly $2,200 for this product and the fact of the matter is that this product went bad so quickly and that other consumers are also experiencing the same defects as I am like the statement "Don of Baldwin City, KS on Dec. 19, 2011" written below. I do agree with him and a recall of these TVs by Samsung is definitely in order!

"I own a Samsung model number LN52A850S1FXZA flat screen LCD TV. I purchased it two years ago. About four months ago, I noticed horizontal lines across the screen. It takes several minutes to go away on its own or I can press a certain area of the screen and the lines will go away. I am very disappointed in this as I paid nearly $2,000 for this product. The fact that the product went bad so fast and that other consumers are also experiencing the same defect suggests that a recall of these TVs is in order."

I do believe that it's going to cost me hundreds of dollars to get this problem repaired.

I purchased a 52 Samsung LCD TV, model LNT5265F, serial number AJ733CNQ100481E, in March 2008. In August 2010, the TV made a constant clicking noise and took a long time to turn on. Fortunately, the TV was under extended warranty and the capacitors were replaced. On Friday, January 13, 2012, the TV stopped turning on completely. I emailed Samsung which was a very frustrating experience. I also called and the customer service representative said they would replace the capacitors at no charge; however, if it was not the capacitors, I would be responsible for the service call and any additional charges. The customer service personnel also told me that it was unlikely the problem was the capacitors and more likely a problem with the power board. I do not understand how a TV that is less than 4 years old has so many problems. I will go to the BBB and file a complaint as suggested in another complaint.

Samsung has refused to fix anything beyond the capacitors, and by their own customer service group, have indicated that the problem is most likely a power board issue. I hope to take it to a repair shop tomorrow to see what I can do and see what the damage (cost) will be.

Samsung products are trash. I have a 32 inch TV costing $950 that just quit working. For $65, I was told that it was the main board but Samsung would do nothing nor would Conn's. Now the 56" TV costs over $2000, it just turns off after 15 seconds of being turned on. Again Samsung will do nothing nor will Conn's. Do not buy anything Samsung.

I bought my PN50c7000 on Sep 25th, 2010. The extended warranty expired 20 days ago. Sure enough, a black line across the whole screen appeared right away. I called customer support and was told the TV needed to be serviced. A service center estimated the cost of repair of up to $1000 on this $1400 TV. I looked up the problem on internet and found thousands of similar problem reports! (for example, http://www.consumeraffairs.com/home_electronics/samsung_tv.html, but there are dozens more). I was hoping that TV would last for at least 5 years and was under impression that Samsung was a top quality brand. But it totally looks like Samsung does not care about the quality of their products and satisfaction of their customers at all. I don't have 1000 dollars to repair this junk. After saving enough money, I will buy a new TV and this is not going to be Samsung. I will never buy a Samsung product ever in my life and will make everybody I know aware of the quality of Samsung products and quality of your customer service.

I bought this 50" Samsung Plasma TV (PDP) Model # PN50B450B1D from Best Buy on September 3, 2009 and I came home on Christmas day this year (2011) to turn on the football game and enjoy the night. After watching the game for about 15 minutes I heard a noise come from the TV then it powered off... no picture or sound but the red standby light is still on.

The sound was sort or a pop or crack sound which I had of course never heard before. The red standby light is on, however when you press the power button, you will hear a click, then a few fast click at a lower volume then another louder click. This is all that will happen! The TV was never kept on for long periods of time like the ones at the store and is already broken. I have checked the capacitors for obvious signs of failure and looked over the fuses and yet I see nothing wrong.

I was told I would have to pay for this however I know many others are having this issue. Please if you have this problem and bought a Samsung or a TV with Samsung parts inside, post now and let our numbers be shown. This is not our faults, we did not cause damage to our sets!

I bought a 56" Samsung HL-T5687S TV in 2007, and now have permanent white dots appearing on the screen. A search on the internet reveals that this is a common problem with Samsung TVs. Samsung customer service say they will not repair it because it is out of warranty. The repair will cost $400. This is the last time I will buy Samsung.

My Samsung 50" 720 Plasma PDP HDTV was purchased in August 2009 from Best Buy. It's generating permanent vertical lines, red and green, on screen. Can't discuss problem over phone but requires $150 payment for repairman to come out to "determine" problem and repair costs.

Extended warranty was not purchased, and the Geek Squad representative made it clear that she would "never" buy a product without purchasing one. It made me even angrier with all companies involved. Never will I purchase Samsung or use Best Buy again.

I bought a Samsung 46" LCD TV in January 2009 (model LN46A630M1FXZA). The screen went bad. It started showing inverted colors on the screen this past summer 6 months after the warranty period. My credit card extended the one-year manufacturer's warranty to 2 years. After several calls and looking for various solutions suggested by Samsung, it seems this expensive TV has just become a piece of junk. I took it to a local repair shop and they tell me it is not worth while to repair it. The cost for the screen only was quoted as $830. I feel that Samsung should honor their faulty piece and either pay for the repairs or replace it. Such expensive item (I paid almost $1300) should last longer than 2 to 3 years.

I purchased a 64" Samsung 3-D Plasma model # PN64D8000FF on 12-02-2011 from H&SGregg in Aventura, Florida. On 01-09-2012, I was watching TV and all of a sudden, a black horizontal line from side to side appeared on the screen. After checking all the wiring, cable box, and everything imaginable, I found out it was a major malfunction with the TV. I called H&SGregg and they put me through the service department where they had told me that it was something major and that the TV would have to be repaired. Keep in mind that this TV is a little more than 4 weeks old and cost me $3K. Finally, I spoke to a supervisor and he scheduled for an exchange for a new one on 01-13-2012. I purchased the additional 4-year insurance for $499, but I thought that's only for the rear occasional breakdown. I never expected such a famous name brand to have so many, many problems especially on a literally new high end TV. Wow! Talk about being majorly disappointed.

The picture is covered with vertical colored lines that jump around. I complained and Samsung put me in touch with a local repairman, since the warranty was 1 year. I am very upset that a slightly more than 2-year-old flatscreen TV with very little use has a problem, and I don't know if I should spend more money on fixing a junker.

I have had my Samsung Plasma since late 2007 and of course just recently out of the extended warranty. The TV started to make a clicking sound and to go on and off as of today. I called Samsung and they will not send out anyone; not even as this is the first time. I did read that they sometimes do a one time out warranty call but must depend on model. They claimed that this is not a problem they see at all but from what I see on this site and others this problem with Samsung seems to be pretty common.

I paid almost $2000.00 since it was the best-rated TV at the time. It was not really in the end. Samsung was not helpful at all and could care less about the issue. I will not ever buy a Samsung product again. I have been loyal to the brand with my cellphone and dvd players but no more. T his is the last Samsung purchase I will ever make.

I have a Samsung TV (model number ln82352ws). It's only 4 years old, and I have a 3 1/4 inch split on my screen. Is the TV going bad? Can I get a price adjustment on a new one? What can I, or you do?

Today, 10-01-2012, I have purchased a Samsung LCD from Janta Electronic. The behavior of your technician was not satisfactory. Actually, by the time he has reached house for installation of the LCD, there was no one at my home. I requested him to kindly wait for just 10 minutes, as I will be coming, but he rudely stated that he does not have much time. He told me to just talk to the company.

The employees does not have time to wait for the customer even for ten minutes. Kindly look into the matter so that no other customer will face this type of nonsense behavior.

The TV takes 1 to 1-1/2 hours to turn on. It clicks then hums and eventually turns on. And we have a friend who had the same problem with his Samsung which cost him $300 to have a metal plate put in the back of his TV. We are under warranty and hopefully it will be fixed this Thursday. I will never buy Samsung products again.

TV is less than 3 years old. Model LN32A330J1N. Suddenly, the volume moved up to highest volume on its own and will not go down. I have replaced the remote control batteries, tried the volume button on the TV. Nothing works. Samsung says the warranty is up and the TV only lasts 5 years. I am outraged! A local repairman said it is probably the circuit board which will cost at least $150 to replace.

I have the UN55C8000, purchased about 18 months ago - July 2011. As soon as I got it, there were issues. First, the backlit Samsung logo was only lit on one side. They sent a tech out who then decided that a new bezel would need to be installed. After waiting a couple of weeks for that part to arrive, the tech practically takes apart my new TV to a naked display panel since a complete bezel was being installed.

Then a month later, the 3D stops functioning completely. I contacted Samsung again and same procedure. They send out a tech (same 3rd party company) and they tell me a board needs to be replaced. Couple of days later, the new board arrived and the TV comes apart again. Watching them put it all back together was pretty sad for a near new TV. Stuff a wire here that way, forget that piece of tape, etc. you get the idea.

I tried to complain at that time to receive a replacement unit, instead of having a new TV that was torn apart twice. But, that would never happen with Samsungs awful customer service. So all has been good for the past year and suddenly it started happening, clicking sound but no powering up for my TV. After leaving it unplugged for a while and trying again, it would turn on, but soon after, dead. Sounds like the same capacitor problem as everyone else.

The sick thing is I purchased a 46C8000 as well, but that TV has been zero problems at 16 months now. I feel it was caused by the abuse it went through for the repairs that made these issues arise. But a call to Samsung got me nothing. They can't grasp any concept except it is out of warranty. 12 months for a $3k TV. After spending $4,000 on 2 top of the line TV's in less than a year and a half, kaput! Rep tells me too bad, it's out of the 12 month warranty. They can send the tech, but I would have to pay out of pocket. What a joke!

I'm going to fix capacitor myself, hope this TV last a little while longer. Either way, last Samsung ever! **! Samsucks!

DLP, model HL56A650C1FXZA, has the DMD issue; white dots continue to show up on the screen. This is a product defect that Samsung is only fixing for free on a certain group of older DLPs. Samsung said my TV is not "on the list" to get free repair. This is affecting a lot of folks who have Samsung DLPs.

I bought a 46" Samsung flat screen TV expecting it to provide good service and lasting quality. I received neither. I was advised by a Best Buy Repair Tech that the problems I was having (lines on screen) were being caused by faulty manufacturing and the wrong parts used for the TV. I have fixed it twice and next step is the garbage. Never again will I buy this brand.

I bought a Samsung LCD 52", LN52A750, two years ago. It had been working very well until four days ago when it started having difficulty powering on. It make repeated clicking sound and finally powered up. Now, it refuses to power up although it still makes repeated clicking sound. I searched the internet for any info related to this kind of TV having the same problems. To my surprise, there are quite a lot of reports on this problem. There are also quite a few YouTube instruction videos about repairing what causes the problem. I also found one Samsung contact telephone number but nobody answered it when I called. I left a message, but they haven't returned my call. The problem is said to be caused by poor quality electrolytic capacitors on the power supply board. I am wondering whether this type of problem is unique to Samsung TVs or not.

We purchased a Samsung 46-inch LN46B650 TV in October 09. Then on 12/21/11, while watching a movie, there were vertical lines and image ghosting. I called Samsung and talked to one of their techs. I was told that since my product was outside of the one-year warranty, they provide that they could not do anything for me.

I have since searched online and noticed an exorbitant amount of people who purchased the same TV model around the same time and whose issues started occurring around the same time and who have all received the same response from Samsung. I have filed a complaint with the BBB. This is completely unacceptable. Unless Samsung fixes or replaces the TV, I will make it a personal mission in life that no one I know will ever buy Samsung products again since they obviously don't care about their image, brand, or customers.

I purchased a Samsung Plasma 50" TV from ABC Warehouse in Canton Michigan approximately 1 1/2 yrs ago. The salesman was real cool. He advised he has a Samsung Plasma TV and it has lasted for approximately 15 yrs. So I purchased the TV model: PN50C590G4FXZA. I turned it on yesterday and it has a black line running through the entire screen (Horizontally).

I called ABC and spoke to the salesmen who stated it was out of warranty after a year and I would have to purchase another television. I then contacted Samsung and spoke with "Johnny" who had me disconnect everything to the television and then turn it on and push the menu button. The line was still there. Then I was told I needed it repaired or replaced at my own expense. It's only a year and a half old, I spent $900.

I would like to informed you that the Samsung 32 inch LED TV I have purchased in Doha Qatar on April 4, 2011, have been fixed in my home country, India, since after three months after purchase, it was already not working properly. I called nearest dealer in Chidambaram town. They sent a technician, we showed the invoice, but he refused to check, and he said he needed the international warranty card. I asked the Doha dealer, Techno Blue, and they said to be contact the Dubai customer care office, and that Mr. ** will take this matter.

I purchased it at Techno Blue, Doha Qatar (tel-00974-44366958), with item code, N-025 LE-32C40 (model number UA 32C 4000 PX 200 and invoice number 20023530-T4). Kindly send a technician and fix the problem. Kindly take the necessary actions at the soonest possible time.

I have a 40" Samsung LCD that I purchased in April 2008. It has worked great over the last few years, until about one month ago when I tried to turn it on, and it began to click continuously, then finally turning on. It gets worse each time I turn it on, and after reading all the complaints, I assume I am just one of many that have defective components in my unit. I've enjoyed the TV very much. I just feel that not even getting a 4 year life out of it, was worth the money it cost when I bought it. It cost about $1,300 brand new. You would think that would get a longer life, but from what everyone else is saying, it looks like that 3-4 years was the designed life span of the Samsung units.

I posted a complaint on this site on 12/1/11 regarding a recurring problem with my TV powering on and off. The TV was purchased in May of 2008. First problem arose in 2010. I had an extended warranty and they replaced the power supply. Then in November 2011, the TV began doing the same thing again. It would just continually power on and off. I called Samsung to complain and they agreed to send a tech out to replace capacitors one time free of charge. This did not fix the problem and after a return call to them I was told I would be responsible for the additional repairs.

That was not happening, so after a week of calling them every day and getting the same response, I wrote a letter to the BBB and the Attorney General. Two days after Samsung received the complaint from the BBB, I received a call from them saying they would fix the TV free of charge! Then after the parts were shipped to rthe epair center and were damaged in transit, they offered to replace the TV with a new 2011 model for $400. It was too good of a deal to pass up, a 2011 55" 3D TV in place of a 2008 52". For all those on here filing a complaint, don't give up. No matter how many times they tell you that you are **, keep after them. Write to whoever you can. The results may not be the same but it never hurts to keep trying! No company likes to receive a formal complaint from the BBB or the Attorney General. I hope this helps and good luck.

My husband and I purchased a Samsung 50'' DLP TV with model number HLT5076SX/XAA in 2007. A couple of days ago, the white spot plague spread in our TV. My husband called Samsung and they said that even though this is a known problem, there was nothing they could do since our warranty is up. Ridiculous! We will never buy a Samsung product again! I would give 0 stars if that was an option.

My husband and I bought a 50 inch Plasma TV in November 2007 model # HPT5044X/XAA. We had been extremely happy with our television until recently, every time we turned the TV on it clicks multiple times until finally turning on. It started with just a few clicks and now it has built up to over 20 clicks before turning on. Has anyone found a solution for this common problem?

We bought a Samsung LCD 46 inch model ln46b650. We heard a pop sound and everything went black. We do have a power surge protector. The TV is 20 months old. No help from Samsung.

I bought a new Samsung 46-inch LED HDTV for Christmas. I opened the package on December 22 to set it up. There were missing screws to set up the TV stand. You need 4 smaller screws to bolt the plate to the back of the TV and another 4 larger ones to bolt the plate to the stand itself. Well, there were only 4 screws, but are the ones missing the larger or smaller ones? I called Samsung and they said I have to wait 14 business days for the screws. Come on! These are just screws that they can grab from their warehouse and ship to me but no, I still have to wait 14 business days! It is now 2012 and still no screws. I don't even know if the TV works. It has been very frustrating to buy something for Christmas that you can't use. In the meantime, my 1 year warranty clock is ticking away! Someone at the plant in Mexico screwed up for I thought they do an inspection before packaging the unit up.

We purchased a 46 in. LCD Samsung in April 2009 for a new house we were building because of the great reviews it got. TV was first used at the end of July 2009. We loved the TV, great picture. On Dec. 21, 2011, it began having ghost images and vertical color lines. I took it to the shop for evaluation this past Monday and they said it needed a new board and would cost as much as a new one to fix. I cannot believe a TV not even 3 years old must be junked. It cost a chunk of money when we bought it. I will not buy another Samsung.

I purchased HPS 6373X plasma 63-inch on December 2006 for $6500.00. The circuit board broke in 2011. Samsung gave me the number of Home Service Net to repair television. HSN never called back. I called the Geek squad. $250.00 service call. HSN had to repair the TV. I had to pay them $250 to come out. Same issue 5 months later with identical part: bad circuit board. The circuit board was $900.00. Only warranty parts for 30 days. Then someone else said 90 days. Samsung said TV is not worth fixing because it is 6 years old. They do not have much confidence in their products. If you want to get a new television in 5 years, buy a Samsung.

I was on the phone for one hour trying to get pricing for part. No one could help. My $6500 TV will be sitting on the curb next week. Three other manufactures in home got no problems. Samsung rep said 5 years is old for a television. It may not be worth fixing. They would not even prorate the price for me. Bad business, considering the part cost them nothing to make. The repair guy said the part was $900.00. I thought I could get the part directly and have someone else fix it. The repair guys double or triple the part prices, I later found out.

The problem is that the three icons are coming continuously on the screen: Auto Visualization, Digital noise filter on, Digital noise filter off. These problems are not going to be sought out after many tries, so please pay attention to my problem and solve the problem as soon as possible.

I purchased a Samsung flat screen TV two years ago. I haven't had any problems with it until recently. It started with vertical lines and no pictures. I would turn off the TV and wait for 5 minutes and it would clear. This evening, deep colorful vertical lines appeared. I unplugged the TV, turned it off for 20 mins. and turned it back on and the lines are still there. The sound is perfect, but there's no picture! I'm now reading about other complaints with this brand. I think we should get our money back from this product, because it seems to me that the company is and was aware of this problem. That is why this brand is now "obsolete". What is there to do? Besides getting another brand and paying a large amount to repair it, does anyone have a solution? I have a LN3241DXX. I now don't even have the receipt for this TV either! Thanks!

I purchased a Samsung TV in 2008. After three years, the set would turn off and on. As I called Samsung, the tech made me aware of a problem with certain Samsung models, one very common problem of bad capacitors? I decided to investigate on my own how to fix the problem. I searched on You Tube and was able to find out how to replace the capacitors on my own. It took me about an hour to make the repair and it was very easy to do. So for those of you experiencing the same behavior with your TV, do some research to save yourself some money? It cost me $7.00 dollars for two capacitors.

TV fails to turn on, like the many other Samsung TV owners my three year old Samsung TV began having delays turning on and then eventually failed to turn on all together. I was shocked and dismayed to find the high number of Samsung consumers with the same issues on the internet and frustrated as like myself most were way beyond the one year warranty. There are even several YouTube videos demonstrating how to replace the faulty capacitors causing the problem. I was ready to be done with Samsung but to my pleasant surprised after several phone calls to 1-800-samsung they offered to make a onetime repair at no charge. Samsung made the repair in less than 30 minutes with no questions asked. Samsung stood by the product and so will I.

I had purchased a 26" Samsung LCD on 12.04.2010 from Initiative in Lucknow. The LCD has a serial number of ****. After one and half year, in November 2011, I have noticed that there are lots of color dots/lines coming on the screen. I have complained to Samsung customer care and then the Samsung representative visited and checked the LCD. He said, "There is a defect in LCD panel and you will have to change the panel completely." He also said, "As of date, the LCD is not in warranty period, since the 1 year warranty is already completed and you will have to pay Rs. 15,000-16,000 for that." I have purchased the LCD in Rs. 23,000. I am doing a private job and it is not affordable to me to pay their charge for repair. Here I am, requesting Samsung to repair the same at free of cost. Thanks and regards.

About two and a half years ago, I purchased a Samsung HLT6756WX/XAA, DLP Television. Beautiful picture, but now, I am experiencing the same thing thousands of other consumers are. This according to blogs all over the internet about this specific issue. White dots all over the screen. It starts with one then 2, 4, 6, 10 and they just keep multiplying. When I contacted Samsung about the problem they told me that it was normal wear and tear and washed their hands of the problem. I was not even allowed to talk to a supervisor when I asked to. A friend of mine bought the same Samsung model a month after I did and he has the same exact problem. Any suggestions on how to get Samsung to own up to their problem and accept responsibility.

The picture on our four-year-old, 46-inch Samsung started darkening. We called Sears where we had purchased it. Guess what? The inverter board was bad but Samsung no longer makes it so the unit cannot be repaired. I searched all over and could not find anyone who sells it. We have to purchase another TV and I guarantee you, it will not be a Samsung. Planned obsolescence is great for business.

I want to post my story because I hope that other people won't be fooled by Samsung like we were. We bought our 50" Samsung plasma TV (model PN50B450B1, series 4450) on 05/03/09 from Sears for $1099.99 after the salesman, who seemed knowledgeable, told us that Samsung TVs were the best. But just the other day, it stopped turning on. The red stand-by light remains on, however, when attempting to turn it on, the TV clicks, the light flashes, and then the TV returns to stand-by. We took the back off to check the capacitors but they look fine. We aren't going to pay a bunch of money to fix the TV. We are just going to replace it. We went back to Sears to browse for a new TV. Their Samsung floor model was doing the exact same thing as our TV at home! So now the question is, which brand should we buy? We were once recommended to buy a Samsung, but that did not turn out well.

I bought a Samsung 46 LCD television two years ago. Six months after I bought it, the screen went blank. Reading on the internet, it said to take the power cable off for 24hours. I did and it came back on. Flash forward to 12/12/2011, the TV. started to make a clicking sound and then the screen went blank again. I called Samsung and they said they would pay to have two caps replaced and if it didn't work that I would have to pay $100 to the service company for making the service call. From what I've read, I was sure that it would work so I agreed.

The television turned on and wala! Happy again, it turned on! Until the next morning when the same problem happened! I don't know and I'm no TV, repair guy, but I think that the repair company wants me to call back to come and steal my money, because after it went out again, I took the television apart and saw the capacitors that they replaced were replaced with the same ones they took off only new! You would think that they would put better ones on to solve the problem! Not to make the customer call back and pay the repair company an arm and a leg to tell you "they can fix it right this time."

By mid of 2008, we purchased a Samsung LNT4069F, which was manufactured on February of 2008. A couple of weeks ago, the Samsung (LNT4069F) TV started not turning on immediately, then after a couple of persistent clicks, turning on (the click is the sound when it is turning on and off, very precisely speaking). Today, it would not turn on at all. The persistent click has been on for hours and hours, but nothing comes up on the screen. We spent hard earned money on this Samsung TV, more than $1500, then after less than 3 years, it broke down.

Also, horizontal articles had appeared persistently (when it used to turn on), obligating us to turn on and off several times, after a variation in timeframe operation. Never, listen to me, never buy a TV from Samsung. We need a class action suit against Samsung. Samsung's lack of respect for customers is astonishing. An abuse against customers, in my opinion. Fortunately, following a painful past experience with adjacent insurances, we did not buy any insurance. They are there to exploit you more, and to feed salesmen in despair of extra cash themselves, and despair to guarantee good performance, in order to please their bosses, not you. They couldn't care less about you.

We are very disappointed with Samsung's services, as our TV is distracted from the last 4 months. The mechanic of your company has visited 3 times, but we are not satisfied from his service. Now if we call him, he doesn't even try to receive our call. The model number of our TV is cs-29m50me. So, kindly pay attention towards it and provide the service as soon as possible.

Samsung seems to be having an issue with the DMD chips that are in their TVs.There are thousands of customer complaints online. And they are only resolving issues that are in certain models. It makes no sense to resolve issues with only certain models when it is the same part that is going out. I understand that warranty is only for a year but when thousands of issues have occurred with the same part, it only makes sense to have a recall on the part and Samsung instill some faith with their customers that Samsung stands behind their name and products. Sales rep. just kept continuing to read the same line over and over that the issue is due to wear and tear and Samsung will only help me find a repair guy close to my home. I told her that I could do that myself. So I was told that was all they would do for me.

I bought a 42" Samsung Plasma TV 4 years ago ($1800) and also the extended warranty ($250) which ran out in July of this year. 3 days ago the TV suddenly won't turn on and just clicks. So I called Samsung directly, noticing similar problems with these TVs posted all over the internet. After calling Samsung and getting the "your TV model is not on the recognized problem list", and speaking to several customer service reps, I am extremely disappointed in this company. Don't buy Samsung! We should come out with a video to post on YouTube about this company, like the United Airlines one! They deserve to be out of business.

We ordered our Samsung TV and when it came, it did not have a power cord or remote. After calling Samsung for 4 days and countless hours on hold, they said they would expedite the cord and remote to us. I called back 2 days later and the supervisor said that there is no expediting process available in their system, and that she was not sure why I was told my item would be expedited. I am extremely frustrated and disappointed in this company and will think twice the next time I have to make an electronic purchase.

I own a Samsung model number LN52A850S1FXZA flat screen LCD TV. I purchased it two years ago. About four months ago I noticed horizontal lines across the screen. It takes several minutes to go away on its own or I can press a certain area of the screen and the lines will go away. I am very disappointed in this as I paid nearly $2,000 for this product. The fact that the product went bad so fast and that other consumers are also experiencing the same defect suggests that a recall of these TVs is in order.

My 3 year old "top of the line" 46" Samsung's beautiful picture suddenly turned into gaudy striped wallpaper! The TV tech diagnosed it as terminal "panel failure"! The cost to repair is more than a new TV! I have had a cheaper LG for 6 years with no problems. So, more expensive does not necessarily mean a better product. Samsung TVs are **!

I purchased a Samsung plasma TV in November 2009. Less than 2 years later, the screen goes blank but I still get a sound. I have read numerous forums about this problem and Samsung denying it's a defect. My TV is out of warranty so I called the service repair center to fix the problem. The rep showed up at my house and then refused to look at my TV because it happened to not go blank when he was there. After reading about the numerous complaints, I'm not sure its worth fixing this issue. I will never again buy another Samsung product!

I have a friend that has a bad Samsung TV and he asked me for help. I started a Facebook page for him called "I have a defective Samsung TV." Facebook has 600 million users and a lot more people may see that page.

After 3 hours, my flat screen TV would not turn on. I called Samsung and they said they would pay to replace the capacitors but if it was anything else, I was responsible. The tech came and replaced the capacitors, however, the main board was bad. Now in only three years, I am having to replace a TV. Well, all I can say is I have had Sony and JVC TVs for over ten years and the next TV I will purchase will not be a Samsung. I also intend to tell friends and my employers about this product and advise them to purchase more durable and reliable brands.

I bought a 40" Samsung LCD TV a little less than 2 years ago. I went to turn it on one day and it had no picture. There was sound and I was changing the channel, etc., but could not see anything on the screen. After doing some research on the Internet I discovered this to be a very common problem with Samsung LCD TVs, so I called Samsung Canada about my problem assuming that they could do something to help. After dealing with an inept customer service representative, I spoke with their supervisor and was told that because it was not on their "list" of manufacturer's defects, there was nothing they could do.

What they could do was suggest a repair place in Calgary, which I would have to pay for myself. I have also sent (as instructed by a Samsung representative) several notifications about my problem to their solutions page on Facebook and have never received a single response. I find their customer service to be a joke, their lack of ability in standing by their products, especially a product which was less than 2 years old is appalling. I bought a Samsung based on their alleged good name and customer care. This experience has left me quite upset and I am now without a TV I worked hard to earn the money for, only to have it fail after such a short time.

After contacting the repair place Samsung recommended, I soon ruled out that option. They wanted $80.00 just to look at my TV. After diagnosing the problem, they said it would cost upwards of $150 to $250 for parts, another $200 - $300 for labor depending on the problem. So I am hunting for a repair place that is more affordable or hoping Samsung will finally decide that they need to make this right.

We purchased a Samsung LCD TV in 2008. After 3 years, the TV started turning on and off at start up, for about 3 minutes, until it stayed on. We called Samsung after looking at the message boards, and realized there was a capacitor problem. Samsung knew the capacitors in this model TV were bad, and they sent a repairman who fixed 2 of the faulty capacitors, at no charge. Great! However a few months later, the TV has started to do the same thing. The other capacitors in the unit, which Samsung did not replace, have obviously gone bad as well. I called, but to no avail. They said it was a "one time courtesy" call.

I have a huge issue with this. "As a courtesy" I feel, refers to something which is not the manufacturer's fault. In my opinion the capacitors, should have all been replaced, not just the 2 that were at that time, broken. They knew these things were defective. I am now left with a huge bill to fix these faulty parts myself, as Samsung will not give me a second "courtesy" call. I am beyond mad. The TV cost more than $4,000, and now after 3 1/2 years, it's a useless piece of rubbish. I will never buy a Samsung again, and like others on this post, I wish I had read their reviews, before I bought my TV.

I purchased a Samsung LN T4066F from Best Buy approximately 5 years ago. I paid $2000 for this TV and I've loved it. Several months ago, I started getting pink dots on the screen. Of course, it's out of warranty. But anything that costs this much shouldn't fail so early in its life. I have had and still have TVs that are decades old that still work just fine. Samsung.com said to try picture reset which I did. Their email said they had no problems with this TV, yet I see the pink dot problem all over the internet. I will now be looking for a repair person. But I really can't believe an item that costs this much, with as many problems as I see on the internet, is still selling and the company doesn't do anything about it. There's more to come.

I purchased a Samsung LN46B650 television on 05-02-2009. The television worked fine until 12-01-11 at which time I noticed red and yellow vertical lines on the screen. I had purchased a 3-year extended warranty and am expecting the repairmen to come to my home on 12-16-11. Unfortunately for me the warranty company has had numerous complaints against them and the BBB (Better Business Bureau) has them rated C-, so I am not expecting anything different.

What really upsets me is that when I conducted a search on the internet regarding my problem, I noticed hundreds of complaints from people who either purchased this same model or who purchased models approximately 2-3 years ago. I am certain that you are well aware of this problem as most of these people had contacted Samsung. I am also certain that you know exactly what the problem is and the supplier(s) were/are that you purchase the faulty boards from.

I'm even more upset when I think that you could have simply had a recall of some sort to correct the problem, but I guess you thought it best to deal with those of us affected on a case-by-case basis.

My solution is this: I will buy another television which will obviously not be a Samsung. Whether or not my current Samsung gets fixed remains to be seen; but if it does, I will donate it to charity. I would feel horrible selling it to someone knowing there can be more problems down the road while knowing full well that Samsung is not an honorable corporation in dealing with customer issues. Apparently, your corporation finds this behavior acceptable. I understand why it's a simple mathematical game. There are not enough of us affected by this problem to cause an interruption in your sales; for if there was, you would certainly address the issue.

In any event, I have filed a complaint with Consumer Affairs and I am in the process of filing another with the BBB. I will tell anyone and everyone who asks not to buy any electronic product with the Samsung name on it. I will post this story on websites and as many internet sites that are appropriate for such information and as many recipients I can.

Again, it will not affect your bottom line but at least people who read this and the numerous complaints I have (and will post) will hopefully pause and take into consideration this information before making their purchase. I'm not a vindictive person, but my frustration with Samsung is such that it is driving me to inform others of my experience and I am not alone as I sure you are well aware. This letter's purpose is to let you know what one customer thinks of your company.

I bought a dlp 720 HDTV from Samsung. Less than 18 months later, I noticed that white dots (pixels) were showing up on the screen more often, pretty soon afterwards I was looking at a milky way galaxy on the picture screen from all the pixels that apparently burned from the computer board chip. I will never buy another Samsung TV. I contacted the Samsung and began to get the run around from this company. If anybody is thinking of buying a Samsung TV, forget about it! Save your money and buy something else!

My husband and I purchased a Samsung TV in 2009. The TV is now turning itself off and on. Of course, no warranty to get the TV repaired. Boy, do I wish we had checked Consumer Affairs before purchasing what we thought was a reliable product.

If you're planning to take your Samsung TV to the repair shop, don't. We just spent $243 of the kid's Christmas money to get it fixed so they can enjoy playing the Wii we just bought them for Christmas. The repair ower said the problem was so common and fixable. Maybe TV repair shops should be liable for taking in a bad product and charging an outrageous fee especially for a product they know is trash; just a thought.

No more Samsung TVs for this family. We can't afford a new TV. The Wii products will have to be returned.

I have a Samsung LN-T4661F 46 LCD TV that displays the following symptoms. Three horizontal lines dividing the screen into four equal bands appear when the TV is turned on. The lines are barely visible on the left side of the screen and become more defined to the right. Along with the lines there is also ghosting that becomes more pronounced from left to right. This used to last only a minute or two at startup then progressed to 15 minutes. Now it's almost permanent, clearing up occasionally. Once they disappear, the picture is perfect. If the TV is left off for a couple of hours, the lines will return.

I bought a Samsung LN46B650 on May 2, 2009, for $1,550. It is November 8th, 2011 (2 1/2 years later), and the screen has vertical yellow, red, & black lines. From what I can tell, after researching, this is a common problem with Samsung. I have a warranty for 6 more months from Warrantech (Brandsmart in Florida), however if you look them up on the BBB website, it looks as though it will be a nightmare to get them to fix it. It will cost $100 to $150 just to have someone come out and analyze the problem. My short-term solution is, I will never buy anything with the Samsung name on it again.

There are three things that could cause this. One is the T-Con Board, which costs approximately $50-$75. The second is the Tuner Board, which costs $150-$175. The third is, the Panel itself is shot, not worth replacing because it costs more than the television itself. I may try the first two. I haven't decided yet, but the bottom line in my opinion is, stay away from Samsung.

I purchased a 51-inch Samsung plasma TV from Wal-Mart online. I received the TV on 12/07/2011. The box did not have a power cord. I contacted Samsung and was told it would take up to ten days to have one sent to me. I was also told that I could purchase one at Wal-Mart and pay for it myself. Wal-Mart does not carry this cord. One would think a company like Samsung would ship the cord in a more timely manner.

I bought a 46" LCD TV in March 2007. The clicking noises began, late start up, pink dots, and lines on the TV. I called Samsung, but they won't do anything about it since it's "not one of the models affected", so therefore, I won't get the free repair some get. Thankfully I bought the Geek Squad extended warranty. It is covered under their four year plan. For those of you who don't have the option of someone to repair it for you, there is a very detailed YouTube video on how to change out the capacitors. It should cost less than $15 to repair it, if you do it yourself. I told Samsung reps they are making a lot of customers upset, for an easy $15 repair. It's a shame. Their picture (when it works) is awesome.

I paid $1100 for Samsung's HP-T4264 Plasma in 2007. Last week, 11/30, the picture goes off and the clicking sound starts. Picture stays on maybe for a few hours if lucky. I cannot turn off TV or I have to go through cycle again1, 2 10, 20-plus minutes. I unplugged, rebooted, and the picture may or may not come on. If it does, it's for only a few seconds and then it's back to the infamous clicking. Today, 12/7, there's no picture whatsoever. It's just clicking.

Never will I buy a Samsung product again.

I purchased 46" LCD in 2008. TV started clicking and taking longer and longer to turn on. Yesterday, it clicked for 45 minutes before turning on. Now there are colored lines running vertically up the screen. I contacted Samsung online but they want $28 to give me an answer. It is a disgrace, just by judging the numerous consumer complaints here, that Samsung is not brought to justice. Something must be done. Sign me up for the class action suit! TV should be fixed or replaced by Samsung.

I just purchased a UN40D5003 40" Samsung TV. I am also hard of hearing, and must use a hearing device to listen to my TV. I tried contacting Samsung, and they said for $28.00, they would give me an answer to my problem. Is that any way to treat a new customer? There is no audio output jack to connect my device to. You would think that they would tell you that when you purchased the TV. I am very disappointed.

I purchased LN52A850 52 120Hz, 1080P LCD TV on November 2008 for 2,000 dollars. About 6-9 months ago, it had some picture problems with four horizontal lines going through the TV and some phantom pictures. Initially, it only lasted for about 5-10 minutes. Now, it lasts about 30-40 minutes but goes away after the TV warms up. The bottom line, I have called Samsung four times about this and they say it is out of warranty and can't fix it for free. I have read numerous complaints about the same issue and they just do not care about the product or the piece of ** TV they pushed on the consumer. I will wait for the TV to blow up, go black and eat my 2000 dollars. I will never purchase another Samsung product ever and highly recommend for all of those who read this to use your facebook/twitter accounts to get the word out and tell everyone that Samsung does not stand behind their product. Boycott Samsung products.

The sad part for me is I have 2 smaller Samsungs, one I purchased for my son and one for my bedroom. I am waiting for those to start having issue soon. It has been about two years since I got those. If you get a Samsung product after reading this, then shame on you.

My wife purchased a Samsung flat screen 52-inch TV for a once in a lifetime Christmas present. For about two years, all was well with this television until the volume suddenly vanished. I could not figure out why I could not hear anything. I unplugged the TV and after waiting for everything to reload, lo the volume was found. However, after I turn the TV off for awhile and then turn it back on (usually overnight) the volume is gone again. So now I have to pull the plug each time I want to watch something.

It figures that all this stuff happens around two years of ownership. It makes you wonder if they put in parts they know are going to fail after the warranty. How can anyone make a product that fails so quickly? Alas, I see that in more and more in products nowadays. But when you pay over $2000.00 in this economy, this TV should last as long as the one my parents still own (25 years).

My 50 inch Samsung Plasma TV has little blue dots all over the TV. They will not go away. What can I do about this? I have read all over the internet about his same problem. I think someone should file a lawsuit against Samsung for this problem. Now I'm going to have to buy another TV and this is not a good time due to it is almost Christmas and I have kids. I will never buy another product from Samsung.

We bought a Samsung plasma TV with an extended 2-year warranty from Best Buy on 2/7/11. About 4 months later, we had a green line appear and Geek Squad came and fixed it but left a couple of screws out the back, we later noticed. Right after that, a thick white line started showing up where the green line was but it went away, so we cancelled another repair. On 11/11/11, there was a thin black line going across the bottom and then it cracked right where the black line was and the picture went black and only the sound worked. We called Geek Squad and they wouldn't fix it because they said it was physical damage, basically calling us liars and told us to call Samsung.

Samsung told us to send pictures and when they got back to us, said it was physical damage as well. This is ridiculous since we didn't touch the TV. How could it be physical damage. There isn't even a scratch on the outside of the glass, it's perfectly smooth.Samsung finally offered to pay for the parts if we pay for the labor and this is unacceptable since it's under warranty and we did not damage the TV, we should not have to pay anything.

We looked up consumer reports after this and have found this same thing has happened to many others. We just want Samsung to make this right.

This is a huge LCD TV. I think 52 inches. It started with pink dots, then stripes. Now it won't turn on at all. We tried to order the part from Samsung to fix it ourselves (since of course this happened immediately after the warranty expired). But they are out of the part. I can't stand the thought of tossing something this large into landfill - never mind what it cost originally and what I will have to pay to replace it. This seems like a fundamental flaw in their design. So many people on the internet are complaining of exactly the same thing. It seems like Samsung should conduct a recall and make this right for their customers. As it stands now, I would never buy another Samsung product again.

I have a 52-inch Samsung TV with blurred horizontal lines that come and go. There's a clicking noise when trying to start up and ultimately would not start up at all. The problem is the blown capacitors on the power board. Samsung sent out a technician to repair the problem twice; 6 months after the warranty expired and 14 months after the warranty expired (i.e. today). When I called the second time, Samsung told me they would only make a one time repair. I argued with them that they did make a one time repair on three of the eight defective capacitors on the power board the first time around and now I want them to make the one time repair on the remaining five defective capacitors.

I explicitly asked them to tell the technician to replace all the original 'defective' capacitors and that is exactly what he did during his visit today. Interestingly, the repair man told me that during his first visit he was specifically instructed by Samsung to only change the blown capacitors. This news is what prompted me to post my experience today. I thought it was terribly deceptive by Samsung to pretend like they were fixing the problem and not really fix the problem. I am convinced they knew what the root cause of the problem was all along. It was only when I pushed them with a solid technical argument that they made the necessary repairs. The sad part is that we are talking less than $2 in parts and only about 10 minutes of work (yes, I timed him). Hopefully this will help someone else get their TV back!

I bought a 50" Samsung plasma mid 2009. Come early 2011, it clicks on and off then turns on showing a fuzzy green picture; then a loud 'pop' noise and it turns off and repeats the cycle. I can only stop the cycle by unplugging it. I took it to a repair shop and they say not only is the panel stuffed, but Samsung do not produce that panel any more. So I don't even have the option of an expensive repair bill. Goodbye, $2200, goodbye. I will ever buy another Samsung product.

My 3-year old TV is doing the same as the others. It's a 42" Samsung Plasma and it turns itself on and off repeatedly nonstop. Like others, I thought Samsung had a good reputation. I also bought one for my bedroom. Now I'm waiting for the other shoe to drop.

It's a piece of junk TV. It should have lasted much longer than 3 years. CRT TVs have lasted me 10 and 15 years. Like others, the cost of repair is more than a new one. So I'm done with Samsung. Buy another TV.

I purchased a Samsung LCD TV, model # LN52A550P3F in February of 2009. While watching it, vertical colored stripes ran through the screen blocking any picture. I called Samsung, and of course, they can't do anything for me because it's after the 1 year warranty. I have 3 LCD TVs in my house, over $4k paid, all Samsung because I respected the brand name. After getting nothing from Samsung, I took it to the TV repair shop. It is a bad panel so it's not worth fixing. I paid $1200 for this TV. I will never buy another Samsung product again. They should stand behind a product better than this. Why pay for the name when it means nothing?

While TV was on, a loud pop came from behind it. The next day, the TV started clicking before the picture would come in. Now it clicks about 30 minutes before the picture comes in. I contacted Samsung and they referred me to a technician. The TV was only 2.5 years old!

I have a Samsung LN52A550 flat panel LCD TV purchased in July 2008 for $1700. This week it started to experience a problem which I found to be quite common in perusing Samsung TVs on the web. After it has been on for short time (15-30 minutes), the entire right side of the screen starts to flash vertically colored lines. It graduates into solid lines if left on for too long.

In researching this symptom, it points to two possible parts that have failed. The first would be less expensive if the part is available. It is called the T-CON (aka LCD controller). The second part is the LCD panel itself, which in reading signals its death knell. It is more expensive to replace the LCD panel than what the set is worth.

The response I got from Samsung is that they have received no complaints about this set. I believe they are choosing to "cherry pick". Maybe no one with my exact set has not contacted them (extremely hard to believe at this point). But in reading about this very same failure in all sizes of their LCD line, clearly there is a manufacturing flaw.

At $1700 for just 4 months over its 3-year purchase date, it's a bit expensive per annum to own this TV. I would think someone would have initiated some sort of class action or government agency to investigate Samsung. Clearly, they are not dealing in good faith and are in denial. It goes to the old "bean counting" approach and by that it's just easier for them to put you off and maybe deal with you one on one than to retool and make a better product.

I know when I did the research on LCD TVs, Samsung came up at the top of the ladder. It didn't take long for them to fall off. I have since sent them a third message today along with your website that documents all of the Samsung complaint issue since they said they have not received any complaints about "my set".

I have purchased LCD TV in July 2010 and just after one year, as the warrantee expired, the TV also retired. We did call the customer care and the service engineer visited last week. He suggested changing the mother board of the LCD TV. Probably what drove the service engineer to come to the conclusion is the prejudice in his mind or the real technical issue that mother board can not be repaired. If it is faulty or otherwise a product that is just out of warrantee of one year, I really can not figure out the nexus.

What made me to think Samsung is another company where products are made only for one year (i.e. warrantee period) and as soon it is passed, products get retired too. As if the life of Samsung product is designed for one year. Now this is a serious matter. We did not do any thing. If the motherboard gets problem, this is probably the manufacturing problem, not legally but ethically. I believe, Samsung practices ethics and earn trust in the industry.

I did call a number of times, filled up forms in the service on web, and wasted so much time explaining the things, but all in vain. My simple question is if a Samsung product is designed only for one year? If yes, then please do send me in writing and I will take it to next level of product conspiracy. If no, then how come my LCD TV gets retired without any human intervention, just after one year? Don't you consider it is matter of manufacture fault and should be repaired or replaced free of cost?

I would request your kind intervention to prevent the "Product Conspiracy" being malpractice by Samsung. Please do something.

I purchased a 52" Samsung, model #LN52A650A1F, in May 2008. In July 2010, the TV would continually power on and off. Luckily, I had extended warranty and the power supply was replaced. Now in November 2011, the TV is doing the exact same thing again. I called Samsung and they acted like they never heard of this problem but they would send a service tech out to replace capacitors one-time only free of charge. Of course, this did not fix the problem. Samsung tells me I am now responsible for any additional repairs.

After reading the posts on this site, I see I am not the only one who was ripped off by Samsung. Never again. I guess Samsung has never heard of the saying that a happy customer will tell one person and an unhappy customer will tell a hundred people. Sounds like there needs to be some legal action against Samsung to force them to compensate the customers that they have ripped off!

I have a 50" DLP TV that has started having white dots show up daily. After an internet search, I found that many people have had this problem. Most were told their model would not be fixed for free because they haven't gotten enough complaints but were later told that they would fix their TV. I called and was told my model wouldn't be fixed. I got on Samsung's twitter and was told that what they did for other TV owners has nothing to do with what they do for me and they will not fix the problem. I'm wondering if anyone else has been able to get them to fix the dots on their DLP.

I purchased a 43-inch PN43D430A3DXZA plasma TV on 11/27/11. After unpacking, screen cracked and no box damage. I returned it to the retailer and was exchanged for same TV. After 2 days of use, screen went black, cracked, TV popped and started squealing. I called Samsung, they say it will take a week for technician to look at TV, that's longer than it worked. Samsung was no help and rude on phone. I called a technician myself and they will respond in one day. I should have read this first! Now I am stuck with a TV that is junk. I will never buy Samsung again.

I purchased a 52'' LCD Samsung TV and 35% of the screen has colored lines running vertical through it. I talked to a technical support person and was told to have it serviced and he hasn't had anyone complain of this problem. I have the chat record to prove this. The TV was bought on September 21st 2008 and cost about 2k. The technician told me that the TV is toast and would cost more to fix than to replace.

I thought it was just the LCD TV, but by reading on further complaints, I now know that there are multiple issues with Samsung TVs. The TV was just replaced with a Samsung LED. I hope it doesn't die, but it sounds like I made a huge mistake.

It is absolutely horrid. People need to know that if they purchase a Samsung LCD HD TV, it will likely only last 2 years. I have extended warranty from Brandsmart on mine, and they, of course, refused to repair it (insisting it was customer induced). Although, Samsung themselves say, they do not have any idea why this happens, or which part to replace. I have reached out to both via several avenues, but to no avail. They just refused to acknowledge their TVs are built to fail after 2 years, and will not do anything to help their customers, even with extended warranties.

$2,500 loss on a 2 year old TV. The extended warranty is useless. Samsung refers to the extended warranty repair man to fix it, and the repair man refuses to look at it, or attempt to determine the root cause (basically he walked in the house, and from several yards away, made a determination that we inflicted the damage ourselves then left). In the meantime, other technical gurus have provided a possible root cause, which they will not even entertain. I do wish an attorney would pursue this, on behalf of all the Samsung TV owners who are not getting any satisfaction!

Brandsmart's extended warranty is a scam. When I called the warranty service back they said they can send another tech out, but he also said it was physical damage, and we will get charged $69. They said they have the right to claim that, without proving it. If Samsung cannot say what causes this anomaly, how can the extended warranty company claim, we did it ourselves?

When I originally purchased the TV, I Loved it. That was February 2010. Now it's November 2011 and Sunday, while watching it, I heard a loud pop and the TV went black. Called Samsung and of course it's out of warranty. Considering having the service technician take a look at it which will cost me at least $60.00 even if I don't get it repaired. In the spirit of saving the planet it seems such a waste do materials to scrap the TV but I know that I will never buy a Samsung product of any kind again. What ever happened to the days when appliances lasted for at least 10 years.

I have a 40A550 since 2008, and after 3 years, the capacitor problem reared it's ugly head. Samsung sent the one-time-repair guy, and he replaced 2 capacitors. I suggested he replace all, but he only had 2 with him, and said this would do the trick. 3 months later, the capacitor problem is back, and Samsung says its my problem now, even though I explained that the tech only replaced 2 caps, instead of all, like I requested. Samsung should fix all the faulty parts in the junk TVs that they sold to thousands of people for thousands of dollars, at their expense. $ 1200 for 3 years of TV watching is **! Never again Samsung.

While watching my four-year old Samsung 43" TV, black smoke begin coming from the rear of the TV. To prevent a fire, the TV was unplugged. I called Samsung to no avail. They stated that the TV is out of warranty so I paid $300 for a private repair company to repair. Obviously, there is something wrong with Samsung Plasma TVs. Where do I sign up for class action suit?

My 32" Samsung LCD TV turns itself off and on multiple times within 10 minutes. Then the TV power cycles to the point where you get no picture, yet you can't turn it off. I have been dealing with this issue for a month. Samsung client service is absolutely no help. I've read online that dozens of people have this same issue, yet they kept saying they've never had a problem like this reported. When I asked where I can send a complaint letter to report the issue, the person would not provide me with an address. The TV is only 18 months old and it's unwatchable. I would recommend that if you're looking for a quality LCD flat screen, stay as far away from Samsung as possible. I'll never buy another one.

My Samsung TV takes forever to turn on. As I was surfing for some information with my problem, I realized that a lot of customers had the same issue like mine, their TVs take forever to turn on. So I called their customer service, and reported that I had the same problem, and if they could fix it for free, because some people had theirs fixed one time free. However, I was told that the model I have, was not included with the same issue, so it's not covered. Strange that a lot of models have the same problem, but mine is not included. I believe this is an endemic problem with their televisions, but they don't want to fix it.

Samsung LN46B650 purchased new in late 2009. Manufactured in June 2009. Screen developed vertical colored lines and ghost images. Turns out to be a panel failure. Also turns out it's common. Samsung was no help and basically sent me packing. Never again Samsung.

For one year and four months, I obtained immense enjoyment from a Samsung plasma PN50C7000 TV performance and felt that it was worth the premium cost. But suddenly, the TV had total picture failure. After approaching Samsung with serious concern as to the integrity of the unit, I decided and paid an additional one thousand dollars for a replacement, the UN55D7900 LED TV. From the outset, the picture of the replaced LED was a deep disappointment compared with that of the plasma and as luck would have it, in less than two weeks of use, this LED also had a complete failure. I think it is reasonable to expect that the faulty LED be replaced by a new TV, since it was so new and barely used. My preference was for a new and less costly plasma unit. However, Samsung insisted that the main boards, including the motherboard, be replaced.

Consider, for example, buying a new car that suddenly and within two weeks needs major repair in the replacement of the engine and the transmission under the circumstances, one would reasonably have the expectation that a new car be provided rather than accepting the major overhaul. I did not pay an additional thousand dollars for essentially a refurbished TV nor did I expect such lack of quality and integrity from a Samsung product.

Samsung LE40A616A TV just under 3yrs old, to repair may cost 40% of the cost of TV, and replacement parts taking a week to procure. There is obviously a problem with inferior components, which is not being addressed. Don't buy Samsung TV.

We purchased a dlp in 7/5/07. If the television would have been without event until now, I would not complain, but this television has been out more than any television of any we have own or my friend have known. Sometime, up to almost 6 weeks, within the first 5 months it was out twice, a bulb and some else. Samsung fixed after many calls and long waits.

The next two events were within the additional contract we purchased from Brand smart. Since 10/12/2010, we have purchased 2 bulbs, both blown by 8/7/11 that bulb was still on a 90 day warranty and we mailed it back , only to receive another on 10/27/11 which has blown tonight. My two problems are this television has been defective all along with Samsung being aware of the problem from the beginning.

In my complaint with the BBB, Samsung have constantly denied my paperwork which show, the vendor name, the date of purchased, product and sale amount. The second invoice, purchased by my son-in-law was also faxed with the copy of some communication concern the bulb and tracking information. However, Samsung continue to tell me they only received one invoice. I sent a detail letter numbering pages to prove my 3 bulbs with the last(4) being on warranty. I know in any court my files are more that legal to prove that there are 4 bulbs within a 12month period and now this last bulb is gone. Brandsmart will not release their paper work, so I can't use them to prove the bulbs between them. Samsung knows this.

I purchased a Samsung 32" LCD TV Model LNT 3253HX/XAA three years ago. I have audio and no video, backlight is on. I can change channels but no video. Tech support was no help. STB is fine as it is running a 12" color CRT TV. After reading this blog, I am sick! My daughter now has no HD and I'm out over a grand. Samsung will get no more of my business. This set was Hecho en Mexico. Go figure.

I have two Samsung 42 in. TV less than three years old. Each TV has experienced black screens. Samsung sent a service tech to evaluate. He replaced capacitors in each TV. Within a few months, the problem has happened again. Samsung had me take it to an other service center. I just got a call saying it was the capacitors again and that Samsung would not cover the repair. I again called Samsung and was told they would not cover the cost of this second repair for the same issue. I have always been a loyal Samsung customer until now. I will tell everyone I speak with to not buy any product from a company that sells a product they know to be defective. This company is a disgrace.

I bought a printer CLX 2160 series 2 years ago but in a month it became out of order so I sent it into service. They sent me a different machine so I sent again and they sent another one. At the end they sent me court, so did I. Now we are still in court. I can give neither my money nor a new machine. I think it is better to share this problem with you. I think you should be careful with abroad salesmen. I bought it Metro gross market in Konya-Turkey and Samsung distributor in Turkey did not show any care to my problem.Thanks for your help.

Now, I am still in court and I could not give a full refund.I do not buy any Samsung product at all.

I have a 55" LCD Samsung TV in my living room that the color is pink. I tried adjusting the color without success. I have only watched this TV set about 40 hours total since purchase (it is in my living room for guest usage).

I now have to pay $300.00 for a new board to repair the TV because it is outside of the warranty (I purchased it in 2008). I promise to never purchase a Samsung anything again. When you spend over $1500.00 on a TV, it had better last for more than 4 years.

My TV, like about a thousand other people's, is going on and off. My TV is out of warranty, and that is when it seems to happen to people. It's the price of a new TV to fix it, and it is a Samsung issue. It's not like everyone's TV is mistreated. It is the most prized commodity in the house, but I have an old tube TV that works still, after ten years. I wasted six hundred on this product, and it seems like a lot of others did too. Now, I have no TV.

My 58" Samsung plasma suddenly went black and silent. After checking the remote, I unplugged and then plugged it back in. When I noticed repeated clicking noises, a brief amount of startup chime followed by sound then another click and silence. Very similar to other complaints I found here. The TV is less than 2 years old.

Brand new TV bought in August 2011. "Smart TV" UN55D6300. Was experiencing with wireless connection for the word go. I purchased a new wireless and upgraded router, high speed modem, new wireless dongle, etc. No other issues with any of my other wireless devices. I am network savvy, so I played around with all sorts of network settings. Other issue I was experiencing was my external hard drive continually got disconnected. Contacted Samsung and spent hours attempting to diagnose the issue.

A technician was dispatched and since they only work 9 am to 5 pm, I was forced to take the day off!! The techie changed the mainboard and the TV would not turn on. He reopened the TV and reset the cable. Took about a minute for TV to start. TV is worst than before. Now the picture quality is poor and light blue colors appear on all fours corners of the screen and when I power on the set, I see blue colors flashing. I just called Samsung and although they work 7 days a week, I was told to call back tomorrow.

Just today after 4 years, there are series of clicking instead of the TV turning on. It's been clicking for 45 minutes and still hasn't powered on! Never again will I buy Samsung products. Can't something be done about this crap?

Have an out of warranty DLP 61 in TV, model# HLT6187SAX-XAA. It has developed white dots on the screen. Did an internet search and discovered pages upon pages of this same complaint. Looks like they have a problem with their DLP chips. Called Samsung, was told my serial# does not fall into the recall and would have to pay for repair. If anyone has a class action suit going, sign me up.

90 Pin connection to LCD Panes of Samsung TV is cut. Please provide if the same pin is available.

I purchased a 50" Samsung Plasma in February 2007. For the past 3 months, I have had red lines in my panel. A service technician told me that it would cost $1800 to repair this problem. I am very saddened because I paid $1800 for the TV. I hoped it would last longer than 4 years.

I purchased a 50" Samsung Plasma in February 2007. For the past 3 months, I have had red lines in my panel. A service technician told me that it would cost $1800 to repair this problem. I am very saddened because I paid $1800 for the TV. I hoped it would last longer than 4 years.

I have a LNT4669FX/XXA model Samsung television. I absolutely loved the TV, up until two months ago. When I tried to power the TV on, I heard a series of clicks, which lasted a couple of seconds, now the hunk of junk clicks for five minutes, before it powers up. I called Samsung's customer service and they were rude, and of no help at all. To top it off, they had acted like this was the first time that they had ever heard of the problem. Ridiculous! I will never again, spend another penny on a Samsung product! And yes, I have spread the word.

I bought a Samsung 50" plasma TV. After 14 months, a horizontal line appeared. I called Samsung and they asked if I had extended warranty (beyond 1 year). Shouldn't a high end TV last for more than one year? Even cars (which are much more complex) come with warranty of at least 3 years. I now have about 30 lines across the picture. I will never buy another Samsung product for as long as I live. It's complete garbage.

I purchased a Samsung 50-inch plasma in December 2009 and now it has crapped out. Not even two years and a $1000 later, I thought "Hey, it's Samsung. They're good, why do I need a second year warranty for?". Well, let me tell you. In my opinion, Samsung is crap, the DVD player died less than a year after I got it. Now, the TV. Samsung's "customer service" didn't want to help even if they know there is a problem with their plasma TVs, just look on the net and read up on all the complaints with warranty and service. So let this be a warning to you if you are ever ** enough to buy a Samsung product. Think long and hard.

Bought a Samsung HP-t4254 television in December of 2007. Product worked perfectly until early November 2011 when the infamous clicking problem began. A few simple Google searches revealed major problems with Samsung televisions manufactured from 2007-09. The company will repair certain units free of charge but not the plasma I own. Amazed that they can deny there is a significant flaw with their product. Noticed that in no less than 30 posts on this page the exact model number of my TV is mentioned and there are many more complaints that fit. Has anyone managed to solve this issue? Read some people paid $300 for a repair. Will the same problem pop up within a year? Is it worth saving?

We bought a 40in. Samsung LCD TV in about 2008 and for some time now, when we turn on the TV, it's clicking, clicking, clicking and so on until it finally comes on. I had a friend come over, she had bought the same TV so when I turned on our TV, she told me hers did the same thing so I wanted to see if anybody had a problem with Samsung. Boy, was I surprised. Time for class action.

I purchased a Samsung DLP in March 2008. Last week while watching TV, a thick, foul smelling black smoke began pouring out from the back of the TV. For fear of it catching fire or even exploding, I immediately unplugged the TV. The smoke was thick enough to cause me to gag. And I even had a sore throat the next day or so. What would have happened if my kids were watching the TV, or I had left the TV on and left the house? I think that this TV is a serious hazard. I contacted Samsung. Of course, they couldn't help me because the TV was outside of its warranty period. With all the complaints I see, I believe a class action suit is in order.

I am pretty satisfied for the first four years of this purchase Samsung model hl-t5076s. Ok to replace the expensive rear projection bulb after 4 years. However, the pixels have now started to die leaving bright white spots on the screen. First it was 2, now it is up to 15 and very annoying. Samsung website for chat was bad and not helpful at all.

I was gifted 2 LCD TVs, series 4 and 3 Samsung LA 26C350 - 18033ZNZ400826 and LA 26A450 - 10393PBQ600231 but now both LCD screens have become white with no picture is displaying now.

I bought a Samsung LCD TV model LNT4065FX/XAA sometime in June 2007. In early 2011, the set started acting up. When I switched it on, thousands of tiny pink dots appeared. I switched it off and then switched it back on. The picture appeared normal. About two months ago, the problem escalated. Now when I switched it on, colorful vertical lines appeared. I switched it off and waited for a few seconds before switching it on. The million pink tiny dots then appeared. I contacted my cable provider Comcast which changed my receiver. Still, the problem persists.

I contacted Samsung and spoke to Alex from the Executive Customer Relations. I explained to him the problem and my thoughts that the set is defective in the first place. I bought two Sharp LCD sets at about the same time and until today, they work perfectly fine. I asked him to extend my warranty (warranty expires on 6/30/2008) in order to fix the problem, which he refused. Samsung forwarded my info to its authorized service center, which demanded $150 before an appointment can be scheduled to fix my set.

On Samsung website, I noted that consumers are alerted on 09/11/11 of a problem on model PN43D, and on 11/10/11 on model PN50C. The problem is related to red dots on the screen and consumers are to download and install a firmware update. Samsung should take responsibility of the problem with my set. Buying a Samsung TV is like rolling a dice - if you are lucky, it will continue to perform without any problem. And if you are unlucky, it will go kaput in four years, while my two Sharp TV sets still have no issues.

I purchased a 40 inch flat screen TV on March 16, 2009. About 3 months ago after powering on it had no audio. Powering on & off several times sometimes brings back the audio. My understanding is that Samsung is not standing behind their defective product. There should be a class action lawsuit filed because the problem is evidently related to a design defect.

I bought a 50" DLP four years ago and it is now experiencing the defective white dot problem. Numerous levels of support have said that my specific model is not covered because it fails less commonly than others and they believe it is due to normal wear and tear. If normal TV usage causes a $2,000 product to fail after four years, they have worthless hardware.

I paid a lot of money for a 40-inch TV and it doesn't turn on for at least half an hour. I expect to have a TV last 10 to 15 years, not 4 or 5 years. Samsung has ripped off their customers and people are going to know not to buy their product. I am going on my Facebook tonight, tell everyone I know, they'll tell two friends and they'll then tell two of their friends, and so on, not to buy a Samsung TV. Samsung should refund their customers at least half their money, it only lasted half the time.

It's an LCD TV monitor, SyncMaster (B2230Hd B2430HD). I recently purchased a Samsung television set from the United States of America, but on bringing it to Nigeria the TV picture displays only black and white and there is no sound. So what do I do? Someone proposed a DVD writer. Is this true? And what type do you suggest?

I bought 2 Samsung 42" Plasma TV's in 2007. Within a few months the main sound box went out. Good thing I took the extended warranty, it was covered. A few months ago the TV in the living room began clicking and turning on & off then would not stay on. The repair was so expensive that we just packed it up and put it in the garage. Now 6 months later, the bedroom TV is doing the same thing. I spoke to Samsung but they say there is no recall. They will advise corporate. I want to talk to someone. I see that there are many others posting with the same problem. Is there any thing we can do?

We bought a 40" Samsung LCD for our spare bedroom (model # LNT4065FX). It is four years old but hardly ever on. However, after two months, we started to hear a clicking. We assumed this was a norm for this type of TV. Our main TV died and we moved the 40" LED into our living room. Within two weeks, the clicking increased and there was ultimately no picture. We calculate that before the move, we had no more than a total of 30 hours of usage. I can offer Samsung numerous testimonies that the aforementioned is entirely true!

We bought a 48" Samsung Plasma TV on July 30, 2011. Three months and 1 day later, we were watching it and it just turned off, went black screen, and started making a clicking sound. We tried to get it to turn back on, but all it would do was click. We called Samsung and they were going to send out a repair person, but they were having trouble finding one in our area. Finally, they gave us the name and number of one and we have tried to get through to set up an appointment, with no luck.

My husband called Samsung again and told them enough of the **, he wanted a new TV. They put in an exchange order, so we'll see what happens. But, if we actually do get a new one, I'm not too confident it will last long from what I'm reading and what we have already experienced. I think a class action lawsuit should happen if they have known about what I'm hearing is a defective capacitor issue. If they are continuing to manufacture a known inferior product they need to be held accountable. People work hard for their money and it's not fair that they aren't getting a fair deal from Samsung.

I purchased a 50'' Samsung LCD TV and just over a year later, the screen has failed. The repair parts cost more than the original TV price. Not sure what the labor might be. I was advised by Best Buy repair to simply purchase a new TV. at 1900.00 a year. I'll probably listen to the radio.

My 40-inch LCD purchased in 2008 has screen pixelation and is getting worse. I don't know when it will go out completely. Watching shows with "snow" is no fun! The LCD screen is out of warranty (only 2 yrs.). I am screwed. The $1200 TV needs to be replaced in a little over 3 years; that is a lousy product. I will not be buying Samsung products anymore. The big companies don't care about their consumers. They know we will keep buying their crap! Not me. I can do without TV.

My 40-inch LCD purchased in 2008 has screen pixelation and is getting worse. I don't know when it will go out completely. Watching shows with "snow" is no fun! The LCD screen is out of warranty (only 2 yrs.). I am screwed. The $1200 TV needs to be replaced in a little over 3 years; that is a lousy product. I will not be buying Samsung products anymore. The big companies don't care about their consumers. They know we will keep buying their crap! Not me. I can do without TV.

I spoke with one of the supervisor named Steve. I am really disappointed with Samsung, Inc. because I spent more than $1100 on my plasma TV. I bought it on Best Buy on June, 2009. Now, my TV is not turning on. Something white melted on inside the TV. Just because the guarantee expired now, I have to take it to a technician to see what's going on. Also, I have to pay for the repair. I think that it is not fair because it's a brand new TV. I used it for less than two years and it is not working. He did not do anything to help and just gave the phone for the technician. I think that when this happened, they should pay at least for the technician's service.

I purchased a $2500 LCD TV. Model number LNT4671F. The TV had the dreaded clicking sound and will not turn on. This has been fixed. This is not the only issue. Horizontal lines started to show up after 1.5 years. Now the entire screen is filled with the lines and the TV needs to be replaced after 2.5 years. Samsung will do nothing and act as if they never get these complaints. The internet says otherwise. After a short search, I found a flood of articles and this model specifically. Guess I am out $2500.

I purchased a Samsung LCD TV (Model: LA 26D481 / Serial No.: **) on 11/10/11 from Chitrahaar Electronics, 205 Zone-I M.P. Nagar, Bhopal (Phone number: 0755-4223030). As per company's offer, they are committed to give me a pack of 50 DVD movies along with the LCD TV as a gift. I visited Chitrahaar Electronics thrice, but every time I do, they said that the company will send it later, then they will give it to me. We, customers, don't expect such type of response from vendor and company like Samsung. I request that you take necessary actions to provide me the gift pack as soon as possible.

I have a 2007 55" Samsung DLP Model #HLT5676SX/XAA starting to show white dots on screen. I called Samsung and they said that my model TV was not covered due to nobody else with this model is having this problem.

I paid $3000 for this TV. 20 months later, it started having bad image issues. It has lines, black spots, it was blurred, etc. I called the "Samsung Manufacturer" and their customer service act like this quality issue was never heard before and they were surprised. The Samsung company is well aware that this TV model has capacitor problems and they don't want to set a recall. I am sure that it is bad publicity for them. What a rip-off.

My job allows me to interact with many people a month so I will make sure to share my bad experience with this product. I will never buy Samsung products again. They have bad service and poor quality products.

I purchased a 50 inches plasma TV. The TV was great until 15 months after purchase. The TV was on and it started making a popping noise, sparks in the TV appeared, and the glass cracked (assuming from the malfunction). We powered it off immediately; when we powered it back on, it started sparking and smoking! I'm glad the glass didn't actually shatter altogether and cause any injury (that would have definitely been a lawsuit).

When I called the customer service department to see if there was a recall or any other complaints of the same nature, the ** representative said, "No", and I was asked to send pictures of the screen so that they can make the determination if they could fix it. What? How can you determine if there was an internal malfunction (hello)? I asked the representative if there was another way to resolve the issue, since sending pictures was not going to do justice to the situation. He replied that it was the policy. Needless to say, I didn't bother wasting my time by sending pictures. I will never purchase another Samsung TV even if it was the last company on the earth to produce flat screens! They have horrible products!

I purchased a Samsung TV on January 15,2008, model LNt4061FX/XAA, serial number AHBA3CSPB322330 that has been slow to power up from day one. Now it will not power up until after ten plus times. It is frustrating to have a product that is new with a problem. From research, it appears in my findings that this a universal problem with many of all of Samsung's TV products. I would expect that the company repair my TV at home at no expense to me. (Place of purchase out of business).

I bought a Samsung 52" LCD TV (LN52A75). After about 18 months, it developed a vertical red line about 6 inches wide. I called Samsung and was advised they never heard of this issue. (Ha! ) They said the TV was out of warranty and I would need to replace the panel. $1200.00.

Why is Samsung allowed to get away with this? Where is our consumer protection agency? I'll live with a "6" vertical red line running through my picture until I can't stand it any longer. Then I'll go buy another LCD TV. You can bet it will not be a Samsung.

I have a less than 3-year old 40" Samsung TV that clicks on and off approximately 20 times until the TV comes on. After browsing the internet, I discovered that most Samsung TV are experiencing similar problem. I was told by a Samsung Representative that it would be covered and just fax the receipt. A day later, she stated that it would not be covered. I have made numerous inquires on the web and found the exact same model that was repaired by Samsung, free of charge, that had defective capacitors. I will never recommend any Samsung products to my family and also, I am an active member of the Fraternal Order of Police and will express my dealing with Samsung.

I have a 42 inch Samsung TV that I purchased two years ago. It started turning on and off with a constant clicking noise at the back of the TV. I called the cable technician out and was told it was not their problem it's the TV. Now, the TV won't switch on. It clicks continuous that finally I had to unplug the TV. This is ridiculous. I paid too much for a TV not too old only to break. I've had other TV's not Samsung that lasted 20 or more years. This TV needs to be recalled.

I bought a 40" Samsung TV model # LN-T4061F in December of 2007 for $1200. Six months ago, the TV started having power on issues with the clicking relay switch, taking longer to power on. It now takes 15 minutes to power on with purple, pink, and green pixels on the screen. I hope there is a class action lawsuit against Samsung. From all of the posts on this page, there should have been a recall on the capacitor failure. I am boycotting Samsung and will make sure everyone I know does not buy any Samsung product.

I bought a 40 inch Plasma TV 2 years ago, and recently, my TV turns on and off by itself! I called Samsung and what a surprise. It's not covered and they are not aware of any problem as such! The amazing thing is that there are thousands of the same complaints on the net. Don't buy Samsung. I should have bought Panasonic like my other TVs. I'm sticking it to the US again. Thanks.

There was a white horizontal line across the screen. The technician, after looking into it, said that I would have to replace the panel of the TV and the cost would be Rs13,000. I spoke to the local head who referred me to the ASM at Ernakulam. After much debate, he said he would offer me a discount and the funny part was he said there is only a one-month guarantee for the replaced part. Don't they have confidence in their own products?!

I spent nearly 33,000 for the TV, and I have not even used it regularly since I have another small TV (approximately 1 to 1.5 hours a day). I have not even enjoyed its services even for 2 years. Why does Samsung manufacture such inferior products without a reasonable life? Does Samsung expect its customers to spend Rs 13,000 or whatever amount after discount to repair the TV which is only one and a half year old? What guarantee do I have that there won't be any complaints for another 2 years which I feel is reasonable?

I never expected this of a Samsung product! I currently own a Samsung refrigerator and mobile phones. I hope Samsung team will look into this complaint.

I have model LN46A550P3F which bought 3 years ago. It has stopped working and will not power up. A continuous clicking occurs until I unplug the TV. Looking at other complaints, there seems to be a rather large amount of people with the same problem. This was my replacement TV. It's because the first one failed at just 6 months after purchase. Samsung really needs to step it up and get it together.

I purchased my 46"Samsung 3 yr ago. About 2 mos ago, it started clicking when trying to power up, taking 5 min to 1/2 hr to turn on. Now, it does not work at all. After calling Sears repair, I was told it was the power supply board and it would cost hundreds. Then I called Samsung and was told it was wear & tear and that my model was not on the recall list. What recall list? Wear & Tear are you kidding! Now, I have a TV that does not work and I'm in a contract for cable! It is evident that this is a very common problem. Samsung needs to step up to the plate and make good on their products. Shame on them!

After 4 yrs of operation, my 2007 mfg HP-T4254 model plasma TV started the clicking on-off gradually to the point of not on at all. I called for service, and there was minimum charge of $180 plus part -$98 plus tax = $297. The tech was knowledgeable, skilled, and quick. I had 4-days without TV. Plasmas are made for various selling prices, maybe all types are. Supposedly, Sears, Costco, Walmart etc, sell models with lesser quality to compete on price. But for a 2007 model, 4 yrs of operation, 10,440 hours of the expected 60,000 hrs life, I am not disappointed. No one can predict the life of the power board SMP but quality parts, if different for various retailers, would be good info to know.

Everybody on here is ** stupid. Yeah, Samsung is the manufacturer but they didn't build it and it's just on the 2007 and 2008 models. They have a list for the free repairs and if your model is on that list, then you get the repair. I'm letting you know now that no LNT models are on that list.

I purchased a 46-inch LED 3D 7000 Series TV, top off the line. Well, 6 weeks of use, the unit is on a surge protector with my other electronics, it started showing red lines through one half of the TV then it goes full. 1/2 of the TV is like it's a negative from a film developed. I called Samsung as it had less than 30 hours on it. Week or so later, they sent out a tech and said the circuit board was bad and they had to order. So I went another week or so until the part arrived. Someone took a day off work to be home and they showed up x amount of days later and changed the part. Two days later, same thing.

On the phone again, another service call. The tech said the panel has to be changed. I said, "enough already". I called Samsung and wanted a guarantee that this will work. Another week or so for parts to come in, another day off work. "Policy" is what they say. They have to try and fix while I am without a TV. Long story short, arrangements were made after the panel came in and was replaced. Two hours later, the TV is now worse. They initially told me, unless the tech deems not fixable, they will not replace. He deemed it unfixable and after another phone call, at least the tenth time, they said that a report has to be filed by the tech which they called "a saw".

At that point, someone will grant or deny this claim with the best case scenario of 2 to 4 weeks. **. This is hard to believe and I feel really ripped off here by a large company. I should have bought a cheap TV from Walmart as they would have took it back and gave me a new one. I got a message now, after sending pictures to the tech, that they want to take the TV to his shop and bench test. Can you believe? I highly recommend anyone and everyone to boycott this product as this should not be allowed. Shame on you Samsung. For the record, this was my first and very last ever Samsung product I will ever buy. Samsung, you got it all wrong.

I purchased a Samsung 52" Plasma for $1299, and later, it will not power up. I called Samsung and they said they never had this problem before and was told to get a technician for about $210. Our television is only 2.5 years old, and Samsung will not stand behind their products.

It is time for an NJ class action suit in order to get our hard-earned money back. Too many people have the same problem and Samsung is refusing to stand by their products.

To fix the problems with powering up your Samsung, I did the calling dance with Samsung, but there was no help there. I got a quote from a "Samsung repair person" of $360+. If you have any basic knowledge (or know someone that does), go to your electronics store, get 2- 1000 uf-16 or 20 v capacitors (I used 16v), find the 2 swollen caps (almost center of tv-4 caps in a row vertically-the 2 bottom ones are the problem) replace those and you're good to go! $.90 cents and about one hours work. A little hassle (of course), but saved $360+. Good luck!

I have a Samsung 40 inch TV which is three years old. It takes at least five minutes to power-up and makes clicking noise. Samsung Tech support is not very helpful. I am not happy at all about this product and service.

I have a 61" Samsung DLP Model #HLT6176SX/XAA showing white dots on the screen. When I googled my issue, I found several people and even Samsung replacing the part as a known problem. So I called Samsung and they told me that my TV was not covered. I read up on it more and found a Samsung Support Facebook page with a support form. I filled it out and received an email and they're sending someone out to fix my TV, free of charge.

I bought a 32" Samsung TV of 4th series 2 years ago. It has a good look, shows clear images of pictures and is suitable for small families also. It was good running for 2 years but one day all of a sudden the sound system has stopped working. So I sent a complaint to the service center of Nalgonda. They came and did something to the TV and now the picture also became inverted. They took it to their center for repair and kept it with them. It has been more than 2 months now but they still haven't returned our TV. They are delaying everything, saying that it will take more time to get spare parts from the company.

In my 32" 3-series TV, the capacitors are leaking and bulging. This is a faulty part, leaking is indicative of either a defective product or a product that is the incorrect part for the application. The 3-year-old TV will not turn on. I contacted Samsung directly and they told me because it was more than a year old it was no longer their problem. It is a defective part, they know it, and have known it for some time. It is dangerous, and wildly dishonest for them to refuse to fix the part.

I bought a Samsung CW 29Z30 from Goel Brothers in Bulandshahr(UP), India. I am very disappointed to say that I'm getting the worst customer services because after many calls to Samsung's showroom, one person came but was also not able to solve the problem and this is happening from the last 6 months. Right now my TV is not working so it is requested to take some serious action as soon as possible. Hope to see you soon.

I purchased a Samsung 42" LCD for $1000.00 dollars, and later, it will not power up. I called Samsung and was told to get a technician for about $250. Our television is only 2.5 years old, and Samsung will not stand behind their products. It is time for an AZ class action suit in order to get our hard-earned money back. It seems that too many people have the same problem and Samsung is refusing to stand by their products.

I bought a Samsung TV LN-4053H back in December 2008. I notice that it started clicking when I turned on the power. I called Samsung, but they told me that it was normal wearing out of the TV, and I need to fix it on my own expenses. I told Samsung I did some searching online and many owners have similar experiences. Samsung insisted it was normal. I won't buy any Samsung products anymore.

Purchased LED TV mode # LN46a630 for $1500 in 2009 and screen goes all white 2 years later. It appears to be a common problem and CS at Samsung say nothing they can do about it and that they have received no complaints. See additional complaints at http://forums.cnet.com/7723-13973_102-359235.html

I purchased a Samsung TV, model# LNT5271FX-XAA in December 2007. The power board is broken (clicking noise) and will not power on the TV. This is a known design flaw by Samsung. Samsung refuses to fix the TV free of charge since it is beyond 3 years old. This is a very bad business given that millions of TVs have been impacted and Samsung knows this is their fault.

I will find another consumer electronics company to do business with. The TV will no longer power on. The cost for me to repair is more than $300. I am very unhappy.

I have a Samsung LN40A750 that I bought on July 2nd 2008. It began to have problem when turning the set on and went online to see if I could find any information. There is an obvious capacitor problem with a number of sets from this manufacturer and getting any assistance from Samsung is a hit-or-miss proposition. I was told that my set does not qualify for free fix, so I'm going the do-it-yourself route. I removed the back of the unit this morning, and found two bulging, and leaking capacitors.

Samsung got my $1600.00, three years ago, but won't be getting any more. If only the reliability matched the picture quality of their TVs.

My TV shows double image with two black horizontal lines on top of the screen. I bought this TV (UN55B6000) less than two years.

I have a Samsung 40" TV that is about two-years-old and just recently the TV has been taking a long time to power up. It didn't take much searching to find out that this is a known issue with Samsung, but that they refuse to replace this cheap capacitor. I have called Samsung a few different times, and one time a supervisor told me he would get a local guy to come out and fix it. I thought, yippee. The local TV repairman called me, and said there would be a charge. This really made me mad, because I told the supervisor I wasn't going to pay for it. I have the supervisor's name and telephone number.

We bought our 43-inch Samsung TV about 2 years ago. We are experiencing the same problems noted on this forum. The TV is taking longer and longer to come on. It just clicks like it is trying to start but can't. We are also getting a pattern of dots on the screen that clears by turning the TV off and on. We have had trouble with our Samsung microwave, too. Every day, it takes longer and longer to turn on the TV. I feel that we have been defrauded out of a lot of money. I will never buy another Samsung product, nor will I advise others to buy one.

When we turned the TV on, it takes a few minutes and then it starts flashing the picture. We had brought it to a repair shop. He replaced the control panel twice in the last 3 months. I came home from work today and turned the TV on, and it's doing the same thing again. I just want something done to keep this from happening.

We purchased a Samsung 46 inches TV in July 2008. About a month ago, we started experiencing similar problems as described by other consumers with the TV taking a while to power up. At first, it would take a few minutes, then about 30 minutes. At that point, we called the 1-800-SAMSUNG. They had us to do a hard reset, which allowed the TV to power up at that point. However, after that time, it began to take longer and longer--an hour and the longest being four hours.

As of now, the TV will not turn on and it will click (as if it is attempting to turn on), as long as the TV is plugged in. There is no way to operate the TV at this point (nothing happens when the power button is pressed to stop the attempt to power up). When I called 1-800-SAMSUNG again because I gave them my case number, and they could see what had been tried (basically a hard reset), they told me, without asking any additional questions, that my TV was out of warranty. They added that my only option was to take the TV to the authorized Samsung repair center. The only center available is about thirty miles away (one-way). They could not tell me what they thought the problem might be; what is the estimated cost for the diagnostic test, or any idea of what the repair would be.

We contacted Samsung because our 40" Samsung flat screen (purchased on June 23, 2008) would not power on. This is a known problem to Samsung and they know what they need to do to fix it, yet they will not for us. I have heard there is a class action lawsuit about this and I will definitely research this. We paid $1,000 for this TV, a little more than 3 years ago, and it is no good to us unless we spend more money on it. That, I believe, is throwing good money after bad. Plus, who knows how long the repair will last? I'm not going to do it. You will find my Samsung at the dump soon. Never ever will we purchase any Samsung products again in our lifetime. I am going to make it a mission to tell all I know how Samsung does not back their products. I'm back to using my 15-year old Zenith!

We purchased a Samsung Plasma Large Flat Screen TV from Sears in 2008. We have not had any problems with it for those three years. We purchased the three-year extended warranty when we bought it. Warranty was up in April of 2011. It's October now, and the TV screen went black then it was making a static sound from the back of TV. It started smoking from the side buttons then from the top. I unplugged the TV ASAP. This is when I looked online and found many others who have had the same problem with this Samsung TV, right after that 3-year time span.

I think something needs to be done about this. I think there needs to be a recall and I think I should get a new TV or get this one fixed free. Although, I don't think I would feel safe now using it. If this had happened when I had left home with the TV still running, it could have caught fire and burned my house down. "Recall" on Samsung Plasma TV. I would not purchase another Samsung because of this and reading that many others have had this same problem, Samsung needs to make this right.

We spent a couple thousand on a 46" LCD TV in April 2008. On 10/17/11, I turned the TV on but instead of a picture, all I got was no power and a constant clicking sound. The only way the clicking stops is if I unplug it. I did some quick research to find out the clicking is caused by "faulty capacitors on the power supply board". We paid for additional warranty but that ended in April 2011.

There was one website that identified the problem and advised that Samsung was "stepping up" and offering a "one-time in home repair" to replace the faulty parts. Well, not for us! I spoke to a couple different people at Samsung and was told repeatedly that they couldn't offer this because it was past warranty. I was given the same well-scripted lines as others on this site. We have other Samsung electronics and they will be the last! I cannot justify a couple thousand dollars on TV that only lasted a little over 3 years! The repairman said that he thought it would be around $100.00, if it isn't the motherboard.

I purchased a Samsung 40 inch LCD LNT4053hx/xaa model about 4 years ago. Within 2 years, the TV took a while to power on. You would turn it on and it would just click, making a ticking noise trying to power up. After about 2 minutes, it would power up. We had the IP PCB board replaced in 2009, and now, 2011, we need another to be replaced. We paid over $800.00 for this TV and Samsung will not cover the $202.24 part excluding a technician to change it. I think this is horrible. We went with Samsung because of the quality name. Stay away!

I purchased a Samsung TV and at 14 months later, vertical lines appeared on the entire TV screen. Now, the TV tech says that the screen is bad and will cost more to replace the TV. From everything I have read, Samsung has known about this problem and continued to put this poor workmanship and design of a TV on the market anyway. I want my money back because I lost money for purchasing the Samsung LCD TV.

Our Samsung TV changes tuner and/or channels spontaneously. The defect seems to have occurred just beyond warranty term (conveniently) and is apparently irreparable, lest I want to pay for costly repairs or a new TV, which certainly won't be a Samsung. I'm pissed and I won't gamble on a relatively new TV company again.

I purchased a Samsung 61 inch DLP TV about 2 years ago, give or take. It started popping up these white dots, first there was one, then it just spread like a virus. Samsung of course would do nothing, but luckily I purchased extended insurance from the store that I bought the TV. So three days ago, I had them come out and fix it. It was great for 2 days. Now I have no picture but I have sound. There's no picture unless you stand right up in front of it and you can see a faint picture.

So again, Samsung will not help but my extended insurance will. Now I have wait another week for them to come out and fix what I thought was a lamp but I was told that this model does not use a back light lamp as it uses 2 different HD drivers.

This TV was not cheap. Had I know what I know now, I would have stuck with a Toshiba (that is what I had previously). Anyway, while browsing the internet and reading tons of similar complaints I found this link. They are taking consumers complaints in order to file a class action. I thought I would post it, if anyone is interested in joining the action go to this website: http://www.lieffcabraser.com/defects/samsung-lcd.htm.

I bought this TV in December 2007. Within the last month, the TV has been getting horizontal lines across the TV with it being black beneath it. The left side of the TV is darker than the right. Sometimes, the line is about 1/3 of the way up the TV, sometimes 1/2, and sometimes, the full screen. Pictures of my experience can be found here **. All Samsung support has said was to reset the picture settings and plug it directly into the wall--neither one worked, obviously. I am pretty saddened that I can't get four years out of a $1,700 TV. It looks like I'll be buying $500 LCDs from here on out--cheaper to replace.

I purchased a Samsung 61" DLP TV. I am now seeing little white dots. I checked the online boards and found that Samsung was fixing this issue even out of warranty. However, when I called, I was told no. They said that my model was not being fixed. It uses the same technology and has the same issue as the models being fixed. But for some reason Samsung has decided that they will not fix this issue. The TV has been rarely used due to extensive travel in the past couple of years. I still have a different brand using the same technology. It's 2 years older and it still works fine. We will never purchase another Samsung product.

There is a manufacturer's defect with some model plasma screens; mine is 58B550 where the internal screen gets cracked. My TV is 21 months old and was used very little, but is now worthless. The New Jersey AG reached a settlement with Samsung back in 8/2009 for a 2-year period moving forward. I think it's time for another one.

My Samsung TV has the same problems that everyone else is writing about. It just cycles through trying to turn on. This started about a month ago and now the TV is not turning on. I have called Samsung and they tell me that my model is not affected. Funny, I have read many complaints about the same model and same trouble.

Samsung executive relations department does not want to honor their warranty for my cell phone device, Samsung sleek touchscreen. The cell phone is defective according to Samsung's customer service representatives. The cell phone device has a defective screen.

I purchased a 46" LN-S4695D HD television in December 2008 and it just started to form white vertical lines and I was told it would cost $500 to repair. Samsung told me that they cannot help me. Unfortunately, I own 3 more Samsung products, but will never purchase another one and will tell others the same.

I purchased a 52" LCD TV in March 2009. This summer, colored lines would appear on the right third of the screen. They would go away after 10 minutes. Now they are not going away. I called Samsung and they would only offer to pay for parts. The repair company quoted me $250 for labor. This is not acceptable. I called the Office of the President and spoke with Kristyn ** but she would not help. I will never buy another Samsung product. Let's get a law suit against them.

I purchased a 55 inch Samsung TV about 3 years ago. Within a year's time, the TV would cut off while I would be watching it. Because it was still under warranty, I called the manufacturer and reported the issue. They sent out a serviceman. I was not home, but my son was. The service guy said he fixed the problem, however within a two week span, the TV started doing the same thing. I called them back and they sent out the repairman again, this time I was at home and observed the serviceman replace what looked like the motherboard. This incident turned me against Samsung TVs.

I woke up this morning, 10-13-11, turned the TV on and now there's a thin black line across the bottom of the TV, approximately 5 inches from the bottom. This line appears on all inputs which lets me know its a hardware issue. The TV is now out of warranty, now I have to come out of pocket to get it fixed. The puzzling thing is I have a 47 inch Mitsubishi that my family has had for 10 years which has not given us any problems. I only went with the Samsung because I wanted to upgrade my picture etc., however this has been a bad experience. I don't think I will be buying another Samsung TV.

We purchased our Samsung 40" model LNT4060F in 2008. In early 2011, it began to click 12 or more times before coming on. This morning, it won't turn on at all. I looked online for possible solutions and learned that this is a nationwide problem with no solution without paying for the cost of repairs on a 2 1/2-year-old television that cost us over $800.

I had an LCD 40 inch model #LN-T4032H television. The television started to take longer to turn on and on a couple of times it turned off by itself. Then, when we tried turning the television on, it just clicks on and off repeatedly for over 20 minutes.

When I phoned Samsung, they knew what was wrong right away and told us that it was not under warranty. We understood this being that we purchased this TV about 2 to 3 years ago, but we also know someone else who had a Samsung with the same problem. We thought the company might be having recall being that this is not a cheap TV and maybe the company might want to have a repeat business.

After phoning Samsung, I phoned the TV repair place that also knew right away what the problem was, and I was told that it will cost us $250 to $275 to have it fixed. Then, I was going online and was seeing a number of complaints with the same problem, and the company still is not taking responsibility.

My 32" Samsung LCD TV which was manufactured in Tijuana, Mexico, has faulty and inferior capacitors. I hope that is all, although a faulty mother board may also be a problem.

I was first told that my TV was out of warranty and it was my problem. They told me on my second call that my model was one that had known capacitor problems; but phone call was dropped. During the third call, I was told that a technician would call within 24 hours to set up an appointment to come to my house to repair the TV. On the fourth call, I was told that the technician had not 24 hours to call back, but 48 hours. On the fifth call, I was told that no technician would be coming and to send it in for the one time fix.

The public needs to be informed of how Samsung is giving their customers the run around on the repair of its inferior product.

I purchased a UN55B8500 55" LED LCD TV from a dealer in Chicago in November of 2009, for $3800. I received the TV in January of 2010. It was explained to me that this model was on back-order and that is why it took so long to receive. The fact of the matter is, Samsung had to discontinue this model because of a patent infringement, I believe due to the back-lighting, with Sharp and Sharp won.

Just last month, I started having issues with turning on the TV. It would just click repeatedly, sometimes it would eventually come on, but finally it stopped all together. After calling an authorized service center, they initially made the determination that the main board was frying out the board that controlled the power distribution. The processor was very hot. After replacing the board at their shop with a new one, that board also fried. They then determined that the panel itself was causing the board to fry.

Mind you, I love my electronics. Every piece of equipment I have in my entertainment center is on a high end UPS/PDU system. Not your $150 Wal-Mart brand office UPS. We are talking a couple of grand. My dealer did what they could in this situation and Samsung basically told them that the TV was out of warranty and that I would have to do an out of warranty repair.

The process would have been to wait 24-48 hours for a technician to contact me. Then they would arrive on-site and look at the TV then tell me it was going to cost $500 for the board and $1200 for a new panel. For $800 more, I can get a brand new 55" LED/LCD/3D TV that is top of the line.

Since this is a complaint, I'm thinking the higher the rating, the higher the complaint level! I purchased a 50+ inch Samsung LCD in April 2008 Model Code HPT5054X/XAA. I never thought in a million years that I would have spent that kind of money on a television that would only last 3.5 years. I also never in million years thought that I'd be reading/typing complaints on such a big name brand. Over the last year, the thing just started powering itself off periodically. About a month ago, I fell asleep watching a show and woke up to a totally black screen. Since the sound was not affected, I continued to the morning news --I just sat there listening. All of a sudden, I started smelling a plastic/wire burning odor. Then, smoke started spilling out of the top and a pop/bang that sent me running from the room.

I bought the Samsung TV LN40A550P3F little over three years and now on left side of the TV there are vertical lines and no picture. I called Samsung couple of times and their solution is to call a repairman. I don't think anyone can afford to replace TVs every two years. I always bought a Sony and this will be my first and last Samsung. Please do not ever buy Samsung TV.

I purchased a Samsung 52" LCD a little over two years ago. Now, it won't even turn on. A Samsung tech came out and told me that I need a new "board". He said it's like a motherboard and it is not under warranty. I am having a hard time getting the tech back out with my "board", as Samsung only has 6 service reps in the entire city of Houston. Scheduling is a nightmare, as I work full-time. I usually buy Sony products and never had any problems with my Sonys. The Samsung was on sale, so I took a chance. What a mistake! I will never buy another Samsung product. Bad product, bad service centers!

I have a 50" Samsung Plasma TV that I bought exactly 1 year and 1 month ago. Model Pn50c450b1d. This morning it started clicking and shut itself off, now it won't turn on. I called Samsung and was told it was the capacitor. Which that part is only $12, yet to have someone fix it is going to be $200-$400. I am just sick. A $1,000 TV that didn't even last but barely a year. I called Samsung and they didn't even care. I thought they would be a reputable company to buy electronics from. This has me very disappointed. I don't even know if it is worth getting fixed.

I have a 61" DLP model # hlt6176sx/xaa. It has little white dots showing up. When I search Google for my problem, I found several people with the same problem and from the looks of it it's a known issue that Samsung has been covering out of the manufactures warranty.

When I called Samsung, they knew right off what the problem was but told me my model was not covered. I've always liked Samsung and was thinking of going with Samsung appliances, but I won't be if this is the way they stand behind their products.

My Samsung 52-inch LCD television is making clicking noises and will not turn on. I purchased it in August 5, 2008 with a three-year warranty. I contacted Samsung CS number 1-800-726-7864 and was told that Samsung changed their warranty to start the date of the final production for the product. In this case, the warranty would have begun in April, 2008. So, the warranty clock starts clicking the day the product comes off of the production line, not the day of purchase. The capacitor problem is ours now to fix. I will not purchase a Samsung product again.

The TV worked great for the first two years. I purchased it in May 2009 and the problems started yesterday. There was no picture but there were red and yellow vertical lines on both sides of the screen. I haven't contacted Samsung yet, but after reading the comments here, I'm not hopeful about the outcome.

I have a 40-inch Samsung LCD TV that is less than 2 years old and it is powering off and on. This morning, it would not turn on at all. I paid over $800 for this set, just to find out Samsung has known of this problem and has done nothing to help the consumer out. With the economy the way it is, myself and a lot of other people can't afford to buy new TVs. Needless to say, I will never buy another Samsung product.

I bought a 40" LNT4061F Samsung LCD HDTV, on 1/18/2008. Recently, the TV has been clicking on and off, and taking a while to turn on. Upon extensive research, this particular TV has an ongoing problem with the capacitors. I called Samsung twice but they have refused to fix and insists that this model TV is not covered under the known capacitor problem. I am very disappointed that Samsung will not stand behind their product. Maybe there should be a recall before this known problem causes a fire.

By the end of I bought a LN T4052H flat panel television. It has the common problem of clicking about 20 times before turning on. I hope this doesn't cause a direct short and burn the house down. Simultaneously, it has lost the ability to go to wide screen.

The TV still functions for now, just really annoying and a safety concern. After realizing it is out of warranty and so many other people have had zero success with Samsung, I will probably not buy another Samsung product and make sure I spread the word.

I bought Samsung 55'' LCD HDTV about 5 years ago for $2500.00. It started taking longer and longer to come on. And when it did, it would have like little star burst on the screen. You could turn it off and right back on, they would go away. But now, it won't come on at all. Why isn't BBB doing anything about this? I see that they are still selling that product to people.

The TV won't turn on. It takes forever, clicking sound, then off and then on, etc. It is a ln40A750RIFXZA model. I am very disappointed with Samsung. I guess this is what you get when you pay top dollar for some out of the country 10 year old slave worker to build Samsung's TVs. Never again will I buy Samsung!

I purchased a Samsung 46 inch LCD TV in August of 2008. Recently, the TV stopped going on. It would just click over and over. I had to unplug because I couldn't even shut it off. I called Samsung and they will not fix it for free because of the production date. I know that this is a known issue with this TV and they should be standing behind their product instead of selling us faulty products.

Our 40 inch Samsung LCD HD TV, model number lnt4061F, started to take forty minutes or more to turn on and when it finally came on, it had a totally distorted picture with pink dots throughout the screen. It was two months out of its one year manufacturer's warranty.

We luckily had an extended warranty which we purchased from the store when we bought the TV, and of course, it was supposed to have been fixed. However, after only six months, it started doing the same thing. When I called Samsung to get assistance for the problem, I was told that this unit just takes time to warm up and come on. I explained that it had already been repaired and is doing the same problem again. We continued to live with the problem as time went on and it got worse until now.

It is forty-four months since the date of purchase and our set just clicks and tries to power on but doesn't power on now. It just clicks and makes a power tune over and over. Samsung will not work with their customers at all. They will not extend any courtesy at all to offer you any discount on your problem for service or repair. They just tell you that you're out of warranty. This is appalling and I have come to learn that they are totally aware of the problem with these LCD TVs, which is a defective capacitor and power board. They are aware and are doing nothing to help the consumers. These are not cheap TV sets and the company should have a recall on them, as well as a reimbursement for the cost of repair on these sets. It is completely unacceptable that this should be happening with a fairly new unit.

I feel that Samsung should be made to look further into these set's defect and put a recall in place or else they should be legally forced into it.

I bought a 50-inch plasma PN50B450 1.5 years ago. The first one out of the box had a faulty screen with a line down the middle. Now, the second one has the same issue. I contacted Samsung but the TV is 6 months out of warranty. They will do nothing and do not acknowledge that the TV has an issue. If the first one right out of the box is broken like mine, doesn't that make it an issue that they should tend to? They tried to get me to call a local tech to come out and fix it. But the quote was $200, nearly half of what I paid for it. This is ridiculous and almost feels like I have been scammed.

I purchased a 40" Samsung LCD (Model: LN40A550) 41 months ago. I know how long ago it was as Samsung is only repairing the capacitor problem for units that are 39 months old. Based on the comments on consumer reviews, I felt that I might have been able to convince Samsung to repair it--but was afraid that if it was something other than the capacitors that was the problem, I would be on the hook for a hefty repair bill. I have had a little experience repairing electronics so I decided to fix it myself. It turned out okay. I replaced two bulging 10V capacitors with 25V caps and two 25V caps with 35V--all 1000uF. It solved the clicking and power on issue.

I would suggest to anyone that has similar problems to use a screw driver, remove the back panel and look at the power supply board. There are plenty of pictures on the Internet. If you don't feel comfortable replacing the capacitors--and it's not a job for a first timer to circuit board repairs--just take the power board out and take it to a local electronics repair store. It will cost a lot less if you just take the board and know the problem. You should be able to get a reasonable estimate of no more than $75. Also, make sure that you take pictures of where the connectors go. Good luck.

I have a Samsung 40 inch here which is less than 3 years old. It inexplicably cycles on and off for probably 3 to 4 minutes before finally turning on.

If a class action gets certified, I want in on it.

I bought a Samsung LN-T5265FX/XAA 4 years ago. About 2 weeks ago, it started taking longer to turn on. Now it takes about 2 minutes. There are so many complaints about it now online with the exact same issue! I called Samsung. They told me it is not under warranty or recall, and I will have to pay for the repairs out of pocket. They have to know this is a major issue. I'm so frustrated and angry with Samsung.

I have a Samsung 50" DLP 720p. I've had this TV for maybe 5 years. I've replaced the lamp 4 times ($100 a pop). Although the lamp is brand new, the TV is still doing the clicking and turning itself on and off. At first, it was believed to be that the lamp had blown. Now, the picture goes off but we still have sound.

I've lost total faith in Samsung TVs. After reading so many complaints and trying to resolve this on my own, it's not working. My TV is definitely no longer under warranty, so I don't even bother calling Samsung. I will try to replace the capacitors myself to see if this is even worth keeping. I hope for all of us who have owned a Samsung TV. We will somehow be able to file a class action suit to at least put Samsung out of business so they won't be selling defective items anymore.

I purchased a 46" Samsung LCD TV on April 14, 2008 from Circuit City. It started acting up about a month ago - black screen, vertical lines, double imaging on right side of screen, very dark picture, after about 20 minutes the TV corrected itself. I thought it was my cable and had a service tech come out and check but the cable was fine.

Now the picture is terrible and hard to watch at all. It takes hours to stop the above-mentioned problems. I called Samsung support and was informed it was not their problem. They would do nothing and said sorry that it's not covered. It is basically a new TV and very expensive to boot! We bought it just before my husband retired, because we read it was a very, very good TV. And we foolishly thought we did not need to worry about buying a new TV for several years, yeah right! I think Samsung should help consumers. I paid $1700.00 plus tax, and now we have a terrible set. Shame on you Samsung. I will never buy another product with your name on it. I can not afford a new set as we live on my husband's retirement payment.

I have a 52" Samsung TV Model no. LN-T5265F. My television is not even 3 years old and it started clicking four times, then 12 times, and now 27 times, before it turns on. Eventually it will not turn on at all. It seems to be the capacitor part. It seems to be an ongoing problem with Samsung TVs and they will not fix it. I will never buy another Samsung again.

After about 3 years, my Samsung LN-T4661FX/XAA started taking longer to start. It now takes about 3 to 4 minutes and clicks the whole time. I believe the issue to be the capacitors Samsung installed, that all similar complaints mirror. It is taking longer and longer for the set to start and it's very frustrating. I called Samsung. I was told my model does not fall under the free repair, and I would be responsible for full cost. I refused this service and decided to attempt repair myself. Whatever the outcome of my own work, I will never buy another Samsung product, period!

Two years and three years ago, I purchased two TVs (HLT5076SX/XAA and HLT6187SA/XAA) from a reputable electronics store. I started seeing white dots on both TVs' screens. I did some research and discovered this issue had been reported on CNET, by others with similar TVs.

I called Samsung Support (**) asked about this problem. The support representative put me on hold, while she traced my models and serial numbers and came back with this information: "Your TV is out of warranty and this issue has not been reported for your model. I will go ahead and set an appointment to have your TV serviced, but it will be at your expense."

I was a bit upset that I had spent so much on both TVs; just to have them start failing, after a few years. This really left a bad taste for Samsung's customer support. So, had the problem escalated to the 'Executive Support' line and got the same resolution. "I am sorry to hear about your issue, and I understand your frustration. But you will have to pay for the service." When I asked to speak to a manager that might be able to help me, he responded that it was the management support line and my call basically can't be escalated.

There are a ton of reported issues with these models of DLP and the issue is exactly the same as mine. I have been a loyal Samsung customer for many years and even recommended them to others.

I chose Samsung because of the quality of product that they seem to produce. I haven't really had a chance to use their customer support services until now, and I am just amazed at the lack of willingness to confirm and repair a known issue with their product, which is obviously a defect due to so many complaints about the same issue. I replaced a ten year old 51 inch Toshiba with the 61 inch Samsung to get a smaller footprint and now I understand what a huge mistake I made not sticking with Toshiba. I will never purchase nor recommend Samsung again. By the way the cost for servicing the two TVs is nearly $900.

I only had this TV for 4 years and the capacitors are already blown. I had to replace the power box, 6 months after the day it was purchased.

This is unbelievable! I thought Samsung was a reputable company. After two years of moderate use, my 46" Plasma also has a capacitor problem, and Samsung is of little to no help.

We should all try to file a class action suit because Samsung is selling defective televisions.

Samsung TV has sound but no picture. I'm completely frustrated with Samsung who has inherent problems with capacitor and TCON board issues. Samsung will not fix the problem.

I purchased a Samsung 40" TV in 2008 and now, it would not turn on. All it would do is make a clicking sound as it is switched on and off. I found out that Samsung installed faulty capacitors on TVs made in 2008. I read that Samsung used a 10-volt capacitor on a 12-volt board.

46" flat screen cycles on and off when turning TV on. TV is only 3 years old. Spoke to customer relations and asked to speak to the Executive Customer Relations Dept and was denied. Customer rep. said I would have to pay for the repairs. This is a common issue with this model and Samsung should pay for this and recall this product!

I have a Samsung LNT4042. The capacitors on the circuit board blew in less than 2 years. I replaced each capacitor, all 5. It still is clicking and won't turn on. Samsung knows that they produced a batch of bad circuit boards. They have the serial numbers of that batch but still put them on the market. The consumer is supposed to pay for the repairs as the LCD carries only a one-year warranty. What really irritates me is that Samsung tech support knew immediately what the issue was. Still, they are requiring loads of paperwork to see if they will repair it, which they will then deny as out of warranty period. Best Buy sold mine and also said nothing. 10s of 1000s of Samsung LCD, all different models, are affected in this issue. Yet, there is no product recall or immediate fix to the problem.

I have a two-year old LCD TV (Model: LN52a750R1F) that has become functionless. It will not turn on--it chimes, clicks, turns off and restarts this process indefinitely. Thousands of these complaints have become known. I received ho help from Samsung. When will Samsung step up to the plate and fix these?

I bought a Samsung LCD TV for about two years and I am already experiencing the clicking sounds before the TV turns on. I researched and found that many customers with Samsung TVs are having similar problems. It is unfortunate that Samsung has a defect but refused to help fix the problem. I will not buy any more Samsung products in the future.

I have a 46-inch, 1080i, LCD Samsung TV that was purchased on August 2010. About 1 week ago (1 year and 2 months) the TV started having dark and light lines rolling on the screen. I called Samsung and they said there was a firmware update. I completed the update and the problem was still present. I called again and the lady told me to fax my bill of sale, they could possibly fix it. I received a call the next day telling me it was out of warranty and there was nothing they could do. I have a washer and dryer too. We have had problems with the dryer as well. Do not buy Samsung.

I bought a Samsung 46' LCD HDTV in April of 2008. It started having turning on problem early this year. The red light blinks several times before it turns on. The symptom gets worse recently. It takes a few minutes. I did Google search. I found that it is common defect and Samsung has a settlement for a free repair or replacement for the defected parts that called bad capacitors. But when I called, I was told my product is not under the so called "extended warranty". They made a service appointment for me by their certificated repairing center. The technician will charge it for $200 if I bring it to their location, and $300 plus for home service for a work about 10 minutes, according to YouTube demo. The technician did confirm that Samsung has a law settlement and provides free repair. He said he does not understand why this model is not included.

I called Samsung again. This time, they said that my TV was passed the settlement period that is 39 months, just a bit shorter at my situation. However, the TV set was registered right after the purchase. One benefit of the registration that Samsung claims is that they could inform the customers by the defect and extended warranty that I never received. Now, I'm asked to pay $200 plus to repair a notorious manufacturing defect, or buy a new one. What a waste! What a profit for the manufacturer who makes defected products!

I bought a 50" Samsung Plasma TV (Model# PN50B650) from Amazon.com in Jan 2010. After about 15 months of use (about 2-3 hours per day), there appears a thin black line running across the screen near the top edge. About 1 week later, there's one more line. Now, there are 13 black lines (3 near the top and 8 near the bottom edge of the screen). I called Samsung and they refused to help since the warranty has expired. The representative redirected me to a repair shop in town and they quoted me $900+ to replace the panel, not including the labor, shipping and handling. Shame on you, Samsung! A $1,200 plasma TV just lasted 15 months. That's enough. No more Samsung!

My LCD TV with model number LN40B630N1F, which is less than two years old, cycles on and off. At times the sound and channels will work and other times they will not. Unplugging and plugging the set several times may allow the TV to work.

Samsung will not assist since the TV is a few months out of warranty. Sears will repair for $76 flat labor plus parts. Parts and labor will most likely add to more than half the price of a new set. This problem appears to a manufacturer's defect in light of the numerous complaints found on the internet. I will never purchase Samsung products ever again.

I bought a 40" LCD (LNT4069F) in 2008. I started having the clicking/starting problem a few weeks ago. I did some research and saw that it's most likely a defective capacitor used by the manufacturer. I called Samsung. Their response? We don't cover this problem, good luck.

This TV is barely five years old, obviously defective, and the company won't fix it. Unacceptable. I won't be doing business with this company in the future.

After three years, I've run into two significant problems with this TV. First, the standard capacitor issue, which Samsung decided to universally fix free of charge after a class action lawsuit. Second, the picture started to become distorted, dark, and has pulsating horizontal lines.

After scouring tech forums, I am certainly not alone with this issue. Samsung has not recognized the picture issue to be widespread enough to cover the cost of the fix, which runs about $1000. Needless to say, I will be spending that $1000 to a new, higher quality TV. I will never invest in a Samsung again.

I purchased Samsung LN52A650A TV in 2008. It was repaired in 2009 and again, in 2010. Now for 3rd time, in 2011. The TV won't turn on then powers up and off repeatedly by itself. It's believed to be a capacitor problem that Samsung is aware of, but takes no responsibility to repair. I contacted Samsung and they will not help.

Samsung LCD TV $699.99

I bought two Samsung TV's on 12/19/2009 at Sears Mall. A 40-inch and a 32-inch LCD. The 32-in was a display TV, so I bought the 3-year protection plan. The 40-in had the one year warranty. Not even a full two years have passed and my 40-in LCD TV has no picture. I called Samsung and they told my I will have to pay someone $60 to come to my house just to look, and in addition to that, I will also have to pay for the parts and labor. I am so disappointed with this product. I wish I read the reviews before I purchased any Samsung products.

I have a 40" Samsung LCD TV. About one month ago, it started acting up. When I turned it on, it started clicking and going through some kind of cycle with each click. The ready light on the bottom of the screen was flashing as well, but the TV wouldn't come on. It'd take about 5 minutes before it comes on. The TV is not even 3 years old yet and now it does not even come on at all!

I checked on the internet and found out about the issues that Samsung is having with the capacitors on its TVs. So I called Samsung and talked to the representative. I gave her my TV model code number and she told me that it sounds like a bad capacitor and it is covered under warranty for one time replacement by Samsung. I did not have the serial number so I had to call back with the serial number later to be scheduled an appointment to get the capacitors replaced.

When I called back the same day, another rep answered the call and guess what? She told me that it is not covered and it is my responsibility to pay for the repair! She also had the guts to tell me that capacitors are not really expensive. If they are not expensive, then why not Samsung stand behind its product, that it is not even 3 years old and fix this? This is just a scam and their reps are really rude and do not care about the consumers. All they care about is more profit for Samsung! This is it for me, I will not buy any kind of Samsung products of any kind anymore and I will make sure to tell everybody about my experience with Samsung and their customer service.

First, my Samsung bulb went out and it cost $160. Now, the pixel board, which cost $200.

I purchased the Samsung Television 2/11/2008, model number: LNT4665FX/XAA and serial number: AJ723CPQ108904V, the SX10 version. The television started making clicking noises and taking longer to come on. Now, it will not come on at all. Samsung had capacitors that were rated for 10 volts when the electronic system requires capacitors with 12-13 volts rating. This company is taking our money for a product that they know will quit working after the three year warranty. There are numerous complaints with no recall of the defective televisions. I paid over $2,000 for this television. I replaced my twenty year old console television for this piece of junk.

I want someone to file a lawsuit against this company. They should not be allowed to bring products to the US and knowingly sell something that is defective. The design flaw is their problem. I asked about the complaints about the televisions that they manufactured and was told that my model is not one of the problem televisions, and yet I still have a television that does not work like the other consumers that have posted on the internet. Our government needs to have a trade embargo against Samsung to protect the US citizens from companies that knowingly sell defective merchandise to US consumers. Let's do away with NAFTA and have our products made in the USA. I was told that my TV was not under warranty and would have to be sent to VA or AZ for repair at my expense.

Four years after buying this TV, it will no longer power on. Great. My mom had a stroke and spends most of her time in front of the television. We are barely able to afford our expenses as it is and now, we have to fork out money for another TV. I will never buy another Samsung product again. I suggest that any one who is considering to buy one to do a little research first.

I purchased a 55" LED Samsung in February 2010. The picture was great and I enjoyed it. In September 2011, 18 months later, it is out of warranty and it is no longer working. I have read countless testimonies on similar accounts of power failure. The service rep wants upfront payment of $99 plus minimum repair of $300. I would rather break it into pieces and purchase from another manufacturer.

I called Samsung about a problem with my 50-inch plasma TV that I bought a little over a year ago. I told them I have 5 pixels running left to right in this TV. They told me it sounded like the panel was bad and it was out of warranty, and they would not do anything about it. I explained to them that when I bought the TV, I was remodeling my house and didn't open the TV until Sept. 20, 2011. I bought a bad product. From the start, they told me it was nothing they could do so now, I have an $800.00 paperweight. The model is PN50C450B1D. I think this would be a good case for a lawyer to take. I'm just like all the other people dissatisfied and will never buy another Samsung product.

I purchased a Samsung LCD TV (Model 52A550) in 2008. This 2011, the TV stopped turning on, and has the "clicking" capacitor issue. When I contacted Samsung, they refused to repair the TV at first, but when I persisted, then admitted there was a recall on the units for capacitor issues. But because my TV was purchased 39 months ago, it falls outside the 36-month window they will repair the unit in. Therefore, I was "lucky" my unit lasted as long as it did, but unlucky because it didn't die until after Samsung decided to stop fixing them.

Samsung produces 1080p LCD TVs (including our model number SAMLN46A750, purchased on 6/21/08) that have known manufacturing defects, related to the capacitors causing the television to cycle on and off dozens of times after only a couple of years use. This company refuses to pay for repairs or issue one-time extensions of warranties. Our TV requires a $300 repair. Avoid Samsung until they stand behind their products.

I have raised the request for Samsung TV 29" that it is not functioning properly on September 18, 2011. However, it was not resolved until this date and they need some more days.

Kindly help me out in this.

My Samsung TV developed black lines and has progressed. I called to let them know that the $1,500 TV I got, 'just outside the warranty,' was having the spider webbing issues. Given that it was outside the warranty, I am out of luck. They are out of a loyal customer, as I did not want something better than what I had. I just want what I currently have, fixed. Given their lack of concern, I might just start a facebook page called, 'Why I hate Samsung now' and let all the complaints start up!

On Sept 18, 2011, my 46" Samsung TV started clicking when I tried to turn it on. I got on line and found that Samsung had bad capacitors in the TVs that were made in 2008. I called them and was told that they were no longer repairing the TVs for free. The next day, I brought it into a repair shop and had 3 bad capacitors replaced at a cost of $89.45. Today, Sept 22, 2011, I received a call from Samsung and was told that they would make the repair. I told the lady that I just paid to get it repaired. She said for that reason she couldn't reimburse me. I told her that didn't make any sense. They were going to repair it free, but wouldn't reimburse me for the repair I was forced to pay for. She said there was nothing she could do for me. It just doesn't make sense!

After having my 50" television for 14 months, a thin black line appeared through the middle of it. I called Samsung and was told I am covered via extended warranty. I took my TV down from the wall to give all details at the back. I was told an Engineer will contact me. I did not get any calls from them to inform me when the Engineer will check my TV. So, I had to spend the next week calling them to ask when I will be getting this call. Finally, after a week I got a phone call from someone asking me if i received the phone call. I told them no and they said expect one in the next few days

My Samsung TV keeps turning on and off by itself. I have read so many posts online with people having the same problem. My TV is just out of warranty and I have contacted the shop I have bought from (Currys UK) and have to pay to get it fixed. The TV is about 1.5 years old. A product this good and costs $700 should not breakdown so soon. I can provide more info and serial numbers if needed.

My Samsung 40" LCD television wouldn't turn on at all after a few weeks of clicking every time at start up. The capacitors were diagnosed to be the cause of failure, the Sears repairperson told me they had seen lots of these with the same problem. They offered to repair it at $575.00, for a new board labor and house service.

I purchased a Samsung LCD widescreen TV, model # LN-T4671F over a year ago. About a month ago, the TV stopped turning on, producing only a clicking sound now until it is unplugged. I researched the problem on internet and found numerous similar complaints about the same problem. It seems to be a bad capacitor that Samsung knowingly installed in their televisions. I called Samsung, and after numerous tries, I finally got through and explained the problem. Samsung acknowledged the problem but refused to fix it free of charge.

I have Samsung 50" plasma and 40" LCD purchased within 2 months of each other. I have the same problem, with both TVs clicking on/off when trying to turn on the TV. The plasma has now gone completely out and just clicks over and over until it is unplugged. I contacted Samsung numerous times and I get different answers each time from various customer service representatives. Answers ranged from them being unaware of any problems like this (get real Samsung) to one representative, who I thought was going to help me get it fixed (she acknowledged that this was a problem with some of the models), then when she went to get approval for this, her supervisor came on the phone and said it would not be covered and gave me an authorized service repair center.

After five calls to Samsung customer service, I got no help other than a number to an authorized Samsung service center. I have given up on them helping out. Heads up; If you ask to speak to a supervisor, you better have at least 30 minutes to wait for one to come on the phone.

They have ridiculous service and reliability. I have several Sony TVs that I have had for 10 years and they still work as well as the did on the day I bought them!

I purchased this 58" Samsung Flat Screen TV 18 months ago. Now there's no picture at all and the unit will not turn on. Thank God I had a service contract because the Manufacture Warranty has already expired, so now we are waiting on the part to come, some type of board has burned out.

Model: PN58B550T2F 58" flat screen

Defective capacitor on a 2008 Samsung 40" TV. Samsung refused to pay cost of the defective capacitor in the TVs that they are selling to consumers.

My Samsung 50-inch plasma has no picture but has sound. I've had the TV for two years. We bought it at HHGregg. After calling them about the problem, they gave me the number for Samsung. With no satisfaction, we took it to the repair shop. It cost 500 dollars to fix it. They will not stand behind their product. Take my word. Don't buy anything that's got Samsung wrote on it.

My 2008 Samsung 46" LCD TV started clicking when I tried to turn it on yesterday. I read several incidents on this website and others of a known capacitor problem, so I contacted Samsung. Samsung was aware of it and fixed them at no cost until now. I was just told by a supervisor from Samsung that they are no longer repairing them. Now, I'm going to be stuck with a repair bill because they used faulty capacitors of the wrong wattage.

I bought a TV in August 2009. Its screen went out in August 2010. Repair was done under warranty.

On September 2011, it had the exact same problem. Screen is broken and now is not under warranty. Seems like they make parts that break after the 1-year warranty. Never buy a Samsung.

We purchased a 40" flat screen Samsung TV in the spring of 2008. We recently have had issues with it powering on/off. After researching the issue and troubleshooting, we discovered that the issue was (likely) related to a blown capacitor. And we found out that this was a wide-spread problem in several models that Samsung was fully aware of. Based on what I've read on-line, Samsung has offered to provide free service calls and repairs for other consumers, even those whose TVs were out of warranty, to replace this part. When we contacted their customer service department, they refused to work with us. They stated that our TV was out of warranty and we would have to pay for the service call and parts ourselves. Our TV is only three years old. We firmly believe that they should stand behind and fix a product that they knowingly put a faulty part in when it was manufactured. I simply asked for the same treatment that I know they have given other consumers and they refused.

My 32" Samsung TV quits turning on, after about 2 1/2 years. Sometimes, it will turn on but often it won't. I tried calling the store, to where I bought it from, to get some help, but they referred me to Samsung. Samsung said that they would repair it if I mailed it out of state at my own expense. This would cost me over $200 to pack, ship and insure. Then, I have to pay to have it sent back. Are they out of their minds?

My 2008 42-inch Samsung TV will no longer turn on. For a few weeks, it made a clicking sound and took a few minutes to turn on. I paid over $1,300.00 for this TV. I will never buy another Samsung product again. And I will advise all my friends and relatives to do the same.

My Samsung TV is just two and a half years old (Model: HLT5676S) but white spots already appear all over the screen. Samsung said that it requires a new DLP chip which I was quoted at $258. The technician told me that it is a 3-4 hours of labor to install. Samsung will not help with the parts or the labor even though they are aware of these problems with their TVs.

I bought a Samsung 46" LCD in late 2009 which had cost about $2000. Yesterday, it suddenly shows a vertical purple line on the screen. I called Samsung and they won't help! They told me that it's out of warranty and I have to pay to get it repaired. When I asked for the estimate price, they suggested me to go to my own local repair store? Never buy Samsung again! I'm selling all my Samsung LCDs!

My Samsung HPT5054 Plasma 50" TV will not turn on and has a clicking sound. I purchased it on April 2008 from Conn's Appliances and the salesman assured me that this was the best TV on the market. My TV started making this clicking sound and not coming on this year, June 2011.

I spoke with a Samsung representative and told me that the company is aware of this problem and to call some other number that I have yet to have someone answer the phone.

Samsung TVs are experiencing a large amount of failures due to defective capacitors. When my TV failed with the same symptoms, I requested repair at their expense. The rule was 39 months after they made the TV, they would no longer stand behind such a massive defect. I talked to three customer support people with three very different requirements to get my TV fixed--all of which put me out of reach for repair.

I moved up to a supervisor and got the same results after being put on hold multiple times. I asked for his supervisor but received the same talking points. When I tried to go up to his supervisor, he said that the corporate office tells them what rules to operate under. My Samsung model is LN40A530P1FXZA and it was purchased on July of 2008. It was manufactured on May of 2008, and as per Samsung, it is still broken!

I started seeing white dots on my HLT5076SX/XAA (bought two years ago from a reputable electronics store) last night. I called Samsung Support (1-800-SAMSUNG) right away and asked about this problem. The support representative put me on hold while she traced my model and serial number and came back with this information: "Your TV is out of warranty and this issue has not been reported for your model. I will go ahead and set an appointment to have your TV serviced, but it will be at your expense."

I was a bit upset that I had spent so much on a TV, just to have it start failing after two years of service. So, I started looking at support forums and review sites (and finally CNET) and noticed that what I am experiencing is a 'known issue' with my DLP. This really left a bad taste for Samsung's customer support. So, this morning, I called the 'Executive Support' line and got the same resolution. "I am sorry to hear about your issue, and I understand your frustration. But you will have to pay for the service." When I asked to speak to a manager that might be able to help me, she responded that it was the management support line and my call basically can't be escalated.

Then, I decided to try the online support on Samsung's website. After a lengthy conversation with Stanford and his consultation with his supervisor Sam **, they said the exact same thing. "There are no reported issues with this particular model." How can this be? There are a ton of reported issues with this model of DLP and the issue is exactly the same as mine. I have been a loyal Samsung customer for many years and currently own their LCD TV and PC monitor products, CD/DVD/Blu-ray devices and, of course, this DLP.

I chose Samsung because of the quality of product that they seem to produce. I haven't really had a chance to use their customer support services until now, and I am just amazed at the lack of willingness to confirm and repair a known issue with their product, which is obviously a defect due to so many complaints about the same issue.

The 52" Samsung LCD TV I purchased on 5/21/2008 began making clicking sound and wouldn't turn on. Samsung admits that there is a problem with the capacitors in the power supply but says that they will fix it only if the set was purchased less than 39 months ago. Mine was purchased 39 months and 2 weeks ago and since they admittedly used bad capacitors to begin with you would think they would take responsibility and pay for the fix (they've apparently never heard of good-will). TVs that cost over $2000 should last for many years; mine lasted just past three years and the manufacturer says it's not their responsibility.

I bought a 46" Samsung LCD TV less than 4 years ago, and 6 months ago, it started making a recurrent clicking noise when first turned on and seemed to take forever for the picture to display. I did the online chat with Randy a couple of days ago, and he said that he had never heard of that particular problem. At the end of the chat, I requested a copy of the chat and he never sent one. I emailed to ask for a copy of the chat and they said they weren't able to provide that.

It's a problem that's documented all over the internet, concerning faulty capacitors used around the time that my TV was manufactured. Some blogs are saying that Samsung will not resolve the complaints with this problem simply because they are making money from consumers who are willing to pay several hundred dollars for the repair that is necessary to replace the capacitors. This is one of the many disgruntled Samsung customers, and they've lost my business for good. I also bought a Samsung DVD player (BD1600) a few years ago and had to send it in to be repaired a few weeks after I bought it. You may want to check out Samsung at **.

I bought a TV at Walmarts. I paid a little over $1000 and in about 4 months, we had it repaired at Bailys. I called samsung and they said it wasn't the capacitors. It was a lamp light that went out. I paid Bailys $596.00 to fix it and it still shuts itself off and turns itself on. No picture is on when it turns itself off and on.

I purchased a 40-inch flat panel TV in 2008. Just recently, it was not turning on and it was making a clicking sound. I called customer service. They told me that they acknowledge there was a problem with this model, but the expiration date for the fix was in March. They were looking to refer me to a service center. And based on the feedback on this board, I am not willing to pay an additional $300-400 for a used TV when I can buy a new one for $600. This is a horrible customer experience! I have 3 small children and 3 rental properties. We purchase tons of electronic equipment. I will never buy another Samsung!

My 4-year old Samsung TV keeps turning off during normal watching. Every time the remote is used, the TV turns off. We have to manually change channel. And even then it switches off. The TV cost 2000 dollars 4 years ago. It should not be doing this.

I bought a 42 " Samsung TV (Model: LNT4061F) in January 2008. Then, my TV started with the clicking and not powering up, taking longer and longer each time you tried to turn it on. I called Samsung right away. They stated that it's a known problem with the capacitors and they will have someone come service it from a third party repair. The day the repair was to be made, they called and said that no one would be coming because there is no one close enough to us. We live in CT, 40 miles outside NYC, what do you mean with 'no one is close' to us?

They gave us the name of another third party, two towns away, where we can take the TV to. Upon calling this place, they said that I would have to pay $60 to diagnose and there is no guarantee that Samsung will cover the part--I would then be responsible for the repair. This was in November, it's now August and the TV is still sitting in my spare room not fixed--and the TV is only 3 years old. I will never buy Samsung again. I currently have a Panasonic plasma and I'm very happy with it. How can you have so many people with the same problem and not recall the product?

Our 32" Samsung Series 4 LED flat screen television began having difficulty. The screen has no true color and the figure is showing double. I already complaint to them for three times but we did not receive any response. I'm facing the last ten days. Please attend to this complaint.

Horizontal colored lines fill the TV screen. Pushing the "on" button causes the TV to turn on and off continuously, only stopping when unplugged. I paid almost $2,000 for this. Bought it on March 2, 2009 and have had problems throughout. TV repair person said that Samsung used the wrong parts, wrong size of, I think the word was conductors, and did a poor welding job. Would cost about $1,000 to fix. Samsung customer service is lacking and since warranty is up, it's not their problem.

I bought a Samsung 52" LCD TV in 2008, paying a whopping $2,100. As soon as the warranty expired, the TV started giving problems. First, it would keep making clicking noise for about 2 to 3 minutes before it turns on.

When I called up Samsung, they mentioned that since it was out of warranty, they cannot do anything. I got it fixed at my own cost at $300.

After one more year, the picture is full of horizontal lines and dark and bright patches. When I called up Samsung, I got the same answer as before. Out of warranty.

I think everyone else here has been a victim of Samsung. Sad to say, I don't endorse the ads that come with this complaint. My Samsung LCD problems also started a week ago. I would turn it on, and it would chime on but then click off. It would do this about 6 times, then stay on. Now (1 week later), it chimes to come on and clicks off. It will continue to do this all day if you allow it or if you can stand it! I too will not buy another Samsung product again. They have lost credibility with me.

I bought a brand new TV in June 2011, a Samsung 40D6000. From the second day, it showed defects. There is a big black shadow the size of a soccer ball. Samsung had been very difficult to deal with.

Finally, they connected me to a technician, who wants to charge me to bring the TV down and put it back. This is not my problem. If they sold me a defective TV, I should not be bearing the costs. At this stage, I want a replacement.

Lessons, do not buy Samsung. Most of their models will have shadow problems sooner or later. Read the blogs.

I have a 50" Samsung DLP TV that turns off several times while in use. The extended warranty is no longer in effect. Is there any recourse?

I have a 42" Samsung Plasma. I bought it 18 months ago. The current state is audio but no picture. I read the reviews and tried to troubleshoot and ended up taking it to a service repairperson (Samsung technician specialist).

They told me that the buffer needed replacing (and there were arcs coming from it when the unit was switched on), and the y-board also needed replacing. They also told me that it would run about $325-$350 parts/labor with 90 days warranty. So, I told him, "Thanks, but no-thanks." I can buy a new 40" sort of no-name brand for $375, get the year warranty, and buy the extended 3 year warranty for another $100. So for 4 years, I pay $475.

In short, I can get the Samsung repaired and drop $325-$350 and then probably be back in 6 months to drop more dollars into this money pit, or I can buy a no-name from hhgregg and get 4 years of warranty for $475 (sacrifice 2" in size).

I called Samsung concerning a problem with my 46" LED TV purchased in December 2009. I am experiencing random "turn-off" problems. These problems appear to be widespread and associated with undersized capacitors on the power supply board.

I asked Samsung to correct the defect. They said no. They would send a technician to make repairs but those costs would be my responsibility and they provided no estimate of these costs. I responded that there was an abundance of evidence that Samsung had an issue with the power supply components in these TVs.

In fact, Samsung was paying for repairs to 2007 and 2008 models, but not 2009. Further, the customer service representative, Amber, offered no other options and refused to transfer me to a supervisor.

I am totally disgusted with Samsung. I will never buy one of their products again, and neither will my two sons and my wife. And I will make a mission to spread the word to stay away from Samsung. Their products look good when you buy them but they do not perform in the short or long run. And from a total cost of ownership, they are a terrible value.

All I want is Samsung to fix a TV they know is defective. They should not hide behind some minimum wage customer service rep, who has no resources to correct any problem.

I brought my 46 inch Samsung TV (UN46B8500) in November 2009. Exactly a month after the warranty expired, the TV refuses to power on. What a rip-off, Samsung! I thought it was reputed for its quality of products. After reading all the articles that others have been facing a similar issue, I would expect that the least Samsung can do is to fix the problem free of cost. When I called up their service center, their response was it is out of warranty and I would have to pay. I tried to get my TV fixed through another technician and he told me he has seen a lot of such complaints and he has been making a lot of money fixing them. I am not buying another Samsung product again and would recommend other potential buyers to stay away. There are a lot of good brands out there.

My 42-inch plasma TV started clicking and wouldn't turn on. I contacted Samsung customer service and I was told my TV was one month past the warranty. After some online research, I found that Samsung TV's are notorious for bad capacitors and power boards after the warranty expires.

The company refused to fix my TV and sent me to an authorized Samsung technician in my area who wanted to charge $100 just to look at it, and then charge for the parts and labor to fix the issue. I found an electronics store who only charged $50 and they told me that the TV is dead and to fix the boards cost more than buying another TV and it wasn't worth it. I feel like they sold me a throw away TV and I feel that they should fix the problem for any TV that has this issue.

Like countless others, my Samsung TV would not turn on. It turns out it's the motherboard; the cost of repair is greater than buying a new TV. The TV is 4 years old, Samsung customer service was unable to answer the question: Can you tell me why I should ever buy a Samsung product again? Even at the Executive Customer Service level, the silence was deafening.

After a few weeks of my Samsung LCD TV taking longer and longer to turn on, I came back from a two week vacation to find that it no longer turns on. I called Samsung and spoke to several different people. I was aware of the capacitor problems after doing research online. I was told that they would not issue a free repair because I purchase my TV on July 2008, and since it was September, I had gone over their 36 month policy.

Nowhere has Samsung stated this policy online. I would've called the second I had a problem if I knew about it. They refuse to fix TVs they know are defective. It is an absolute crime. If any class action lawsuits are being filed, I will be happy to join. Samsung is getting away with stealing people's money and something needs to be done.

I purchased a 52" plasma two years ago and spent $2300. It was great for the first 16 months then one day, it basically melted down. It still comes on but the front glass panel has slid down exposing a one inch gap at the top of the screen due to the melt down. It also seems only half the software on it work.

Now, I have to change channels by hand; the remote only seems to work now and then. The total piece of the crap is not worth the money. It lost 100% of its value in less than two years.

We have the clicking on startup problem with our 47" flat screen Samsung TV purchased in 2008. The incorrect capacitors were used during manufacture.

Recently, I started having problems with my Samsung LCD TV in that it wouldn't turn on. I did some troubleshooting with DirecTV because I initially thought that there was a problem with my cable receiver box. After troubleshooting with DirecTV, we were able to get the TV to come on. The next evening, the same thing happened. I called DirectTV again and after troubleshooting, the TV did come on. However, I was advised by DirecTV that my problem was not with the cable receiver box but with my TV. On the third evening, I experienced the same problem, the TV wouldn't turn on. This time, I called 1-800-SAMSUNG.

I was told by Samsung that it sounded like a capacitor issue and although the TV was past its warranty, they would repair it one time for free. If the problem was something other than the capacitor, I would have to pay for the repairs myself. In order to accept this offer for free repair on the capacitor, Samsung was going to send me a postage paid sticker, I had to take the TV to a postal retailer, pay for the box and packaging supplies, and mail the TV back to them. I told them that this was not an option for me because I am a breast cancer patient currently receiving treatment. I could not lift the TV off of its stand, carry it down the stairs and put into my car to take to a postal retailer.

I live alone and had no one to assist me with getting the TV to the postal retailer. I asked them for a second option. I was told that I could take the TV to my local Sear's or Best Buy retailer for repairs but I needed to get a partner number from them so that Samsung could set up the repair. When I called Best Buy, they told me that they did not have a business partner number. I called Samsung back. I told them that Best Buy did not have a business partner number and that I needed another option. I asked, given my situation with limited use of one arm, if I could have someone come to my home to repair my TV. I was given the number of The Golden Inn Home Service Center in Buford, GA. I called them and they did have a business partner number but told me that they could not come to my home as they only do home visits if the TV was 42" or larger. My TV is a 32" model.

Next, I called my local Sear's retailer. They informed me that they did not have a business partnership with Samsung but they would repair TVs that were purchased at another retailer. I then called Samsung back and told them that The Golden Inn Home Service Center wouldn't come to my home and that they were located 120 miles round trip from my home, not to mention that I still had the problem of not being able to lift the TV. I also notified them that I had contacted Sear's and that they did not have a business partner number with Samsung.

I offered to pay for the TV myself and have Samsung reimburse me if the problem was related to the capacitor. I was told that this was not an option. Next, I asked if my call could be elevated to the next level. I spoke with someone on their "Executive Resolution" team. She gave me the same options as I had been given previously and then told me that the only recourse was to mail the TV back to Samsung so that it could be mailed in for repairs. I asked for a second elevation of my case and she said that she couldn't do that as I would be told the same thing at the next level. I asked her if I could speak to her supervisor and was told that s/he was in a meeting. I then asked for their name and number and was told that I could not have that information. I ended the call by telling her that I would be contacting Samsung's North American headquarters.

My 42" Samsung LCD TV (Model: LN40A330) stopped turning on and the ready light just blinks. A few minutes of research on the Internet made it very clear that the TV has bad capacitors. My husband had an online chat with a Samsung customer service agent and was told that we would have to pay for a repairman to come look at the TV. My husband said that he could just replace the capacitors himself based on the instruction that he found on the Internet; however, I have a serious issue with us trying to repair our own expensive (and relatively new) TV.

I called Samsung the next morning. I spoke with a service agent and was told the same thing that my husband was told. I asked to speak to a manager and was transferred to "Executive Customer Service." I explained that paying to repair a TV that was only two years old was not acceptable to me when the company is aware of this widespread quality issue. The representative then put me on hold to research the issue and came back after a few minutes to let me know that they were going to cover the repair cost if it turns out to be the bad capacitors.

For everyone having this issue, call Samsung and remain polite and patient. Explain that you are not satisfied with having to pay to resolve this problem yourself. They will agree to pay for the repair as long as you are persistent and polite. I'm still very disappointed that this issue exists at all considering Samsung has been dealing with it for several years now. But I think that durable consumer appliances and electronics are a thing of the past.

3,200 dollar LDP TV, less than 500 hours on it and it fails to stay on. It cycles on and off until unplugged. Samsung says, "too bad it's over 12 months old". Product with same complaints, they should have a recall.

I purchased a 50" DLP Samsung TV in 2007, with a four-year extended service. The TV was fixed four times in four years with lamps burning out and the TV shutting off. The TV is out of warranty now and shuts off sporadically. I was told that it was a capacitor issue, but they replaced the capacitors with the same low voltage that burn out quickly. I decided to just get rid of the TV and buy a new one.

I spent about $2,500 for this TV and would expect it to last more than four and a half years. From the other posts, I guess this is common with Samsung TVs so I wil never buy another.

Our Samsung Series 550 LCD flat screen television began having difficulty turning on. When you attempted to turn it on, it would make a clicking sound for several seconds and finally turn on. Eventually, the clicking became very slow and the television would not turn on. We spent around $2000 on this television just about 4 years ago. It is already broken by no fault of our own.

We called Samsung. We were told the repair would be covered, as this was a typical problem. And we were told they would contact a repairer in our area. Within a couple of hours, a repairer called and told us that Samsung had contacted him for the repair. But he did not have anything stating the repair would be covered. He told us to contact Samsung to get the authorization sent to him. On our second call, the "customer advocate" told us that the last representative misspoke, and that due to the age of our product, the repair would not be covered.

I will never buy a Samsung product again. They have just lost a customer for life. Stay away. Their customer service is trash. And they don't stand behind their products. This defect is something identified in numerous locations online. But Samsung obviously hopes that the defect will come to light after their arbitrary deadline expired, so they can save a few bucks.

I bought a Samsung a little over 3 years ago. It is the model LN46A550P3. A few days ago when I went to turn the TV on, the TV began making clicking sounds. And the standby light under the screen was flashing without any picture. It took several minutes before the TV came on. But since then, it has taken longer to power up. Obviously, something is on its way out. I checked online. I found out that this is a very common problem being listed on several sites. One site had my exact model listed as having several complaints. It stated that Samsung has been fixing this issue for free.

I used to buy Samsung and I like Samsung products. I never bought electronics other than Samsung, especially TV. I am really disappointed of the bad maintenance services here in Jordan, even the attitude in the call center.

My LCD ran out of services and I contacted the number 065050490. They told me that within 48 hours, the maintenance team will pass by my house to fix it. So, I took a day leave from my work but they did not show up. When I called the number mentioned above several times, she said, "We told you that we cannot know exactly when they will pass by your home." I keep waiting for another hour, and when I called her back, she told me that the maintenance team will not pass by our house that day because their car was not working.

This only happened in Jordan.

I purchased a 52" LED Samsung 1080P television. After approximately 2 years of ownership, the TV won't power up. I thought that it may have been hit by a power surge, but after reading all the complaints I realize that it's a defective product. Everywhere you go, salesman say the Samsung is the best TV on the market. At this point, I beg to differ! I spent $2500 for this TV and it already needs repairing. Money don't grow on trees and if Samsung expects to be a highly rated and respected brand, they must start taking better care of their customers. I have owned picture tube TV's I had to give away because they were just old, bulky, or outdated. They worked fine with little issues. I will not purchase another Samsung or recommend that anyone else buy one. I will share my experience and refer them to this web page to review the customers complaints. If they still choose to purchase one, so be it because it's their money.

I have purchased a Samsung LED model VA40C6900VMXL on 30th of August 2010. Right now, there is no sound coming from the LED even though the volume is on the decent level of 25.

It happened all of a sudden and even now after switching off the TV and restarting the entire system, there is no result. Please help.

I have a Samsung 40-inch LCD TV that will no longer power up. It does nothing but click on and off continuously. I have had this problem with it for about a month or so. Of course it is no longer under the manufacturer's warranty nor the extended warranty that I bought along with the TV. The TV was purchased in 2008. The problem, as I understand it, is with the capacitor.

I purchased $299.00 extended warranty on my Samsung flat screen. The TV broke down in April. After almost 6 months of making phone calls and sending emails, it is still not fixed. I am sure that this is the worst company I ever encountered in my 20 years of stay in the United States. I don't even care anymore about the TV or the money I spent on the warranty. But I would like to prevent other customers to go through the same experience.

Every time I tried to get it done, they make another excuse or blame it on a third party technician. The technician told me that Warrantech, which offers extended warranty, has been like this all the time. They just want the clients to give up. This is my first official complaint in 20 years of my stay here. I am a restaurant owner with a successful business and I am not here to waste your time.

I purchased a 46" Samsung flat screen TV (Model: LN46B640R3FUZA) on 31 January 2010. It stopped working on March 2011. It has no picture, just volume. We found out that it overheats and burns out a capacitor board. I would like the TV to be repaired for free and be given a guarantee that this will not happen again. If it does, it will be repaired at Samsung's expense or it will be replaced with one that does not have the same problem.

Two months ago, while we were watching TV, our TV made a popping noise and sparks came out. We noticed a crack on our TV so we called Conn's and they sent someone out to fix it. The technician said that he couldn't fix the issue and that we would have to call Samsung for them to replace the TV. So, we called Samsung and they asked us for pictures to be sent to their email address, which we did. They called us back a week later saying that they are not going to replace it because it was a physical damage, claiming that we broke it.

I know that if they call themselves a business, they are not supposed to be saying that we were the ones who caused the damage. I have been with them for a year and I was never late or never missed a payment. I told them that since they don't want to fix it, they can just come pick it up. They then told me that I'm responsible to pay off the end balance.

Thank you for listening to me. Have a blessed day.

I purchased a new Samsung 55" LED TV (Model #: UN55B8500XFXZA). Two months after its warranty period has ended, the TV started turning itself off in an intermittent basis. Finally, it would not turn on and the TV would just sit there and make a clicking sound until it's unplugged from power. After a call for service, it was determined that the power supply board was the culprit. The service technician said that he was well aware of the problem because it is wide spread and is happening to many Samsung TVs. He relayed that the capacitors on the power supply would go bad causing the problem. He suggested that I call Samsung because they should make good on the replacement part and service.

After a call to Samsung, they said that my model TV was not part of a known batch of TVs with this problem so the service and cost of the part should be my responsibility. I then did a search on the Internet and found dozens of articles about the same problems with the same TV. To end, the TV died in April. It's now August and I have not been able to repair the TV due to a nationwide back order for the part. A back order that existed well before the earthquake in Japan. So I'm wondering, if my TV is not part of the problem models, why can't I get the part that I need?

I purchased a 46" Samsung LED TV on August 14, 2011 which was delivered on August 16. From August 21 onwards, the TV is not switching on. Samsung Helpdesk sent someone on August 23 who said that some circuit need to be changed (a brand new TV is worth 90K). The head of customer service sent an email reply stating that Concerns Department will contact us soon. However, we did not receive any call or explanation from them. No one bothered to talk to their customers after supplying them with defective products.

I purchased a 32" Samsung LCD TV three years ago and paid $750. The power button would not turn on so the TV won't work. I, then, advised Samsung of the problem. They said that we are off the service contract and we now have to pay to have it fixed. They even recommended a service center in New Jersey when we live in Long Island, NY. They would not compensate us in any way. We are very disappointed with the quality of this TV. We will never buy a Samsung product again.

I purchased a Samsung 61" DLP TV a while back. Everything ran smooth, then the number one fan went out. Okay stuff happens, and I happily got it repaired for 300.00. Then the projector went out, I gritted my teeth and said okay stuff happens. It was repaired for 380.00. Now, the number two fan is out and I am mad as hell. Why should I continue to pay and piece together a ** TV I paid nearly three grand for? Samsung products will never come into my home again.

My 2007 LCD TV started experiencing the "click of death". It finally stopped working after a few months of clicking a while before coming on. I contacted Samsung and got the front line guy who informed me that my television was out of warranty and there was nothing they could do. I informed him that I have searched the web and found numerous complaints and that in many instances, Samsung did repair those units. He then transferred me to the "next level" and I was informed that they would fix my TV as long as it was just the faulty capacitors that were causing the problem.

It turns out that Samsung used 10 volt capacitors when they should have been 25 volt. Apparently, if you have a 2007 or 2008 LCD model, Samsung will fix it at their cost. The repair man came out and it took him about 1/2 hour to remove the back and replace the capacitors. It now works great! Thank you Samsung!

I bought this Samsung HPT5054X about three years ago. While we were watching, the TV lost the picture and it made continuous clicking sounds and we had to unplug the power cord to stop it. Now, as soon as the power cord is plugged in, the TV turn itself on with a loud popping sound.

I called Samsung and they said the TV is out of warranty and it is not a recall problem even though so many people are having the same problem. They said it is not their responsibility and they just gave me a local repair shop to call.

I am now worried that my two other Samsung TVs would have the same problem sooner or later, so from now on, I will never buy Samsung again.

I have read most of the complaints and I would like to make a comment. These are televisions. I had a 32" Samsung TV that was purchased in 2008. It went down twice in 2011. The first repair was around $150. It was a main board problem and the second repair would not have been economical. So I bought a new TV.

These are electronics and they are basically disposable. The days of having electronics that are serviceable is almost gone. Buy a TV and just hope that they will last awhile, if they don't, just buy a new one.

I purchased a 40-inch, Samsung flat screen TV two years ago. The start is getting delayed and it now takes an hour to turn on. After reading complaints online, I figured that Samsung TVs have capacitor problems. It also appears that even after the TVs are repaired, the problem remains.

I purchased my Samsung RF263A from Lowe's in April of 2010. I paid over $1600.00 for this refrigerator. Since the purchase, I have had a serviceman over to my house 3 times now. Each time, it has been something different. I have had a lot of food wasted. A few weeks ago, I spoke to Executive Suite personnel. A Samsung executive extended my warranty (which expired in 04/03/10) until the end of Nov. 2011. I tactfully explained to her that pursuant to the Federal "Lemon Law", I do have rights regarding a product that has had 3 repairs within a 6 month period. She said they would extend my warranty until the end of Nov.

Guess what? Today is approximately 3 weeks later. I just arrived home from vacation. My refrigerator now is not staying cool at all! To make matters worse, my wife got home from grocery shopping. And that is when we noticed that the temp inside the fridge is steadily increasing! I am so frustrated! Each distinct time I have had a problem, it has been something different.

Prior to purchasing all the other products in my home I purchased in 2010, I used ConsumerReports.org to research all consumer complaints, ratings etc. However, prior to signing up for that 6.00 a month site, I had already purchased my fridge (and no, I do not work for ConsumerReport.org). I am simply conveying to the reader what I used to find as reputable appliances. All the appliances in my house are Kenmore, with the exception of my refrigerator. When I call tomorrow to Samsung Executive Division, I am going to enforce my rights pursuant to Federal Ruling. It is my sincere hope and prayer that I get some help. I am beyond frustrated with this product. Someone please help!

My 32 inch LCD TV wont turn on. The technician that took a look at it said that it was the capacitor. The technician said that Samsung has a huge problem with this and they know that it is a problem. So, I called Samsung. They want me to pay to ship the TV to them, which for a large TV is cost prohibitive. They should pay to ship the TV. They should recall the TVs. They should be held accountable.

We purchased a Samsung 50" PN50C450B1D just 14 months ago (warranty ran out 2 months ago), and the repair people say the main module needs to be replaced at a cost of $400.

I purchased a Samsung 40" TV in 2008, and it started to not turn on. All it would do is make a clicking sound as it is switched on and off. I found out that Samsung has had a problem with capacitors on TV's made in 2008, but they told me my TV was 2 months past the time they would do something about it. I read that Samsung used a 10 volt capacitor on a 12 volt board so their problem became my $2,000 dollar problem. Stay away from Samsung products as they will not stand behind them.

My Samsung TV LNT4661F / XAA started to click on and off through a power cycle about 20 times before the TV will come on. After doing some research, I found this to be a common problem. I contacted Samsung and they told me to contact a repair man soon due to the problem. Also, I was told that the TV was out of warranty and would not be covered by Samsung.

As of today, I have contacted the repair man and KY Attorney Generals office.

I purchased a 46" Samsung flat screen TV three years ago. Last week it started clicking when I tried to turn it on. I called 1-800-SAMSUNG on Wednesday night at 11 pm. The technician that I talked to decided that the capacitors made needed to be replaced, and if this was the problem, Samsung would replace them, one time, free of charge. They said someone would call me within two days. I got a call the next morning and before noon on Thursday my TV was fixed. Thank You Samsung!

I bought a 40" Samsung TV on 05 Aug 2011 from Bangkok, Thailand. When I reached back India, I called Samsung Consumer Services for the installation. However, they are not providing free installation. They are charging 3,500 INR for the part named as wall mount. I think it is highly unfair to charge 3,500 INR only because I bought the TV from another country. Is it not Samsung? Is it not the same company known all over the world? Kindly make the free installation.

My Samsung TV quit working and made clicking noises. I investigated this online and found several other issues like this reported. I contacted Samsung and was told that the TV was out warranty and that services would come at a cost. I asked for the supervisor and she told me the same thing. I told her about my research online and that I was a loyal Samsung TV customer and never had problems before with their products. She said they were aware of problems on 2001/2008 LCD TVs, but mine was a 2009 Plasma TV. She then said that she would escalate it since she couldn't do anything else. She said they might provide a one-time warranty extension, but they would call me back in 24-48 hrs. I hope it works out and I'm glad I did a little research into it.

I purchased a 46" Samsung LED TV and it quit working. It just wouldn't turn on. I called the customer service number and they said it was some switch. The sent out a technician and all he did was change the board to make the TV come but it still doesn't work. So I called the customer service number again and explained that I was still having the same problem. They told me to contact the company again and the representative told me that my motherboard needs to be replaced.

Now, you were at my house today. When you were here, you knew that the TV was not going to work. Why not fix it while you are here? No. I have to pay $200.00 for them to order a part, come back and fix the problem that I called them about in the first place. I will never buy a Samsung product again. Their service is horrible. If this is a problem will all their TVs, why not recall them and fix it? A TV should last longer than a year. This was the worst purchase I ever made, will never buy from Samsung again.

I got a Samsung LED UN55B8500 on 11\2009 and after one year and eight months and the warranty run out, I have the same problems with clicking noises. I called Samsung and they said this model has no defect with the capacity, but after searching on the Internet, it seems it has known issues. They said I need services and I have to pay for it myself.

I was very disappointed with the company for denying the defective part. For $4000 TV, it should last more than two years before needing services. I will not buy another Samsung product.

We bought Samsung LCD 40-inch TV. Suddenly, we get negative type image--picture is not visibly good. What do we have to do now?

I purchased a Samsung TV in January 2010. The TV turns off all the time. I contacted Samsung online and they did not reply.

I see there are numerous complaints about this problem. Why isn't there a recall?

On January 13, 2011, we purchased a 50" Samsung Plasma TV from Best Buy. On August 2, 2011, a red line running from top to bottom and about 6" from the side appeared. We called Best Buy, who told us to call Samsung.

We called Samsung and talked with Lashandra, who knew immediately what we were talking about the panel. She contacted a repairman and he came out and when the part came in, repaired the TV.

The trouble is that we did not take out the Best Buy extended warranty due to the fact that the salesman said this particular type of plasma did not get hot. Our other TV's have never had any problems whatsoever and they are 8 to 10 years old.

We never dreamed that one would go out in less than 6 months. Now, they are saying that there is no warranty available or after the standard warranty runs. Had we known this TV would have gone out in 6 months, we would have bought something else. The TV repairman that came out said this is normal for this Samsung. That the majority of complaints they have is with the panel on the TV.

We are senior citizens on a fixed income. My husband this year has had two surgeries (thyroid cancer and prostate cancer) and I am under treatment for a liver transplant. We cannot afford to service this TV every six months nor afford the monthly warranty, both of which are very costly. Considering the fact that the TV is 6 months old, I feel that they should either offer us an extended warranty at no cost or replace the TV.

I have a Samsung DLP TV that has numerous white pixels on the screen. I contacted Samsung support and initially advised that it is a widespread problem and would be repaired. I was asked for my model number and then advised that this model would not be covered.

In searching, I determined this is common with the TV DLP sets. I then sent an email to Samsung and was asked for additional information. Samsung sent an email stating they would be in contact with me within 48 hours.

I have never been contacted and when I reached them by telephone again, I was advised that this is not a repair that is going to be covered on this model. I think a TV costing almost $2,000 should last more than three years. And this repair should be covered due to the number of complaints about the same issue. Samsung has very poor customer service.

My son-in-law purchased a 52" Samsung 1080P 4HDMI for us in 1/10. It is costing $375 plus tax to fix as the power board has to be replaced. This TV was rarely ever used, as we were gone a lot. And it would not even turn on, as some other people have indicated, or would just shut itself off.

This TV cost $1,100 and, by the complaints of others, they knew this was a problem. I will never buy Samsung again. Why did the old TVs work for 15-20 years, and these cost a fortune and don't work?

Mine is a Samsung TV 32 in Model LN32A450C1DXZA. I purchased it for $800 dollars. And 3 years later, vertical lines appeared and the top half is all white and blurry. It is so sad that a TV at that cost does not last more than 3 yrs. Samsung should be ashamed. I will be buying a Sony now!

My experience with Samsung is poor. My 42" LED TV (LN-T4661) turns itself off while watching. This is a known product defect. And Samsung will not help you.

I purchased a DLP television 4 years ago for $2600.00. It will not turn on and it starts then turns itself off. What happened to the company pride in the products that they build and sell? I've read similar reports of same problem and it cost $1000.00 plus the repair. Shame on you Samsung! I will not be buying any more of your products!

Samsung DLP 52 inch TV (model LN52A650A1F; 3 years old) will not turn on and continues to click. Like all the other numerous complaints that I have read, it is the capacitor problem. I know because I removed the back and looked at the motherboard; three of the capacitors were bad. I dished out 1400.00 dollars for this TV and Samsung will not compensate due to being what they called, out of warranty (over two years old).

This is unacceptable especially with all the complaints that I have read about pertaining to the same problem. A TV should last longer than 2 years. Samsung, which I thought was a reputable company, does not care about its customers once they spend their hard earned money on their product. I will not buy another TV from them. They need to take responsibility for their products and held accountable. When I contacted Samsung (problem number **), they gave the same excuse about the warranty.

I bought one LCD TV and two Samsung Plasma TVs. It's only been 7 months and my 50'' does not work. I bought these TVs for my tavern and a big part of my business is my TVs. I keep getting the runaround about fixing the problem. My customers and I where watching TV when we saw a flash of color, some wired noise and then it shut down. I called American a week later and they came to look at the TV. They found a crack at the bottom of the TV. I told them the TV hangs on the wall and I don't see how we could have cracked it.

The repairman stated that he has seen this time and time again with Samsung; that the panel on the plasma TVs are so thin that these things just happen. He said call Samsung and they should help me. Wow, nothing but problems with Samsung. After numerous calls, someone finally came out; took a look at the crack and said I damaged it and it wont be covered. Ha! Crazy since it was just hanging there on the wall. Not one person was near the TV. Maybe we can do this with our mind. Well, here I sit a TV only 7 months old and out hundreds of dollars. I will never, never, never buy another Samsung product again.

I bought my 46" LCD TV in 2008 and had the TV shut on/off all the time. Because it happened within the 2-year warranty, Samsung replaced the motherboard on it. Now, the contrast is out on over half the left side of the screen. Samsung said they wouldn't fix it and to find a repairman. The repairman said it's going to be about 1000.00. This TV cost me almost 3000.00 from Sears.

I'm not happy with Samsung. By the way, my old tube TVs that are about 15 years old are still up and running perfectly even after dropping one of them when we moved it. I'm not happy with Samsung!

I bought a 50-inch plasma TV from Best Buy and was completely assured that it was under warranty and covered for literally just about anything. After having my flat screen for not even 2 months, the first crack appeared. I called and after being given the runaround 30 times over, I am told that it is physical damage and there is nothing they will do for me. After my urging that there is no possible way it is physical damage, I was still told the same thing.

Finally, I just gave up; being that the crack wasn't that noticeable and it hadn't really affected the picture. Now about 6 months later, I came home and turned on my TV to find out it will not turn on at all. Upon closer inspection, I found that 2 more huge cracks have appeared on the screen. Again, I called and insisted that there is no possibility of physical damage being that I was not even home when this occurred. Yet again, I am told the same runaround. I am a single mom, student and splurged getting myself one nice thing for once with my tax return. Now I feel as if 2,000 was just flushed down the drain to no fault of my own. I cannot possibly afford a new TV and will never deal with Best Buy or Samsung again.

This is the third time my TV got non-operational. My set was repaired on 3rd of July 2011 and again the TV was repaired on 24th July 2011. Again today, 11 August 2011, my TV is non-op and the same problem exists. I can't understand what your technician are doing whether they are playing with TV or passing on my TV set.

Please be notified that it is more than enough to check my tolerance and patience. Further to this, if my set is not repaired within three days of this mail, I will not hesitate to sue against Samsung company.

After repair, your company has to take the guarantee that the same problem will not exist. If it does, then it is your sole responsibility to repair the same in future.

My 52" plasma turned itself on in the middle of the night two nights ago. Tonight, it shut itself off and won't turn back on. There's no power to unit as standby light is not lit. Breaker and outlets are working fine.

I contacted technical support online and they gave me a link that stated "power supply problem- contact service technician".

This television was highly rated at time of purchase (2008) and I was unaware of any power issues at time of purchase. Now I read that this is a known issue, likely the capacitor. Samsung should be replacing these obviously faulty parts for free or issue a recall of said parts.

I have a 2006 Samsung 40" LCD TV with a bad TCON board. I was told by the Geek Squad that my TV required an SP01 board but Samsung sent an SP02 board that did not fit in the board slot.

The Geek Squad called Samsung and was told the TV was unrepairable because Samsung no longer provides the SP01 board. They could send out a display with the TCON board attached but it would cost more than a new TV. I called Samsung's customer number and was told the TV's one year warranty had expired and there was nothing they could do.

I was not interested in the warranty, I wanted to purchase a TCON board repair part. I was told Samsung no longer supports that part and model. After repeated complaints, Samsung called and said they had a repair service that would come to my home and assess the TV and if unrepairable due to the SP01 TCON board, they would give me an adjustment. The repair service called twice and said the board wasn't available and never came out.

I was offered a $400 TV for $500 (my out of pocket) or they would give me a cash adjustment based on a 20% per year of age. Since my TV was five years old, they offered me zip!

I've had my 40 inches Samsung LCD for three years (model LN-T4061). When I turned it on the picture is unstable for about 20 minutes, and then the picture clears up. I took it to be repaired; I was told that the T-con board was bad, so I had it repaired. When I got it home, it was doing the same thing. I will take it back, but it seems that everyone has problems with the boards. Maybe we should all consider a class action. I was also told that my TV was running very hot.

Purchased a 55" LED Samsung series 8000. TV is 2 years old. Base exploded 8/8. COntacted Samsung and waiting for the results. Looks like many have had this issue. Hope I an not %^$&^$

I am a regular buyer of Samsung products and I have six various product of Samsung. Recently, I purchased a 32" Full HD LCD TV of Samsung but the crew of service center installed the TV at a place which is not my choice. When I made contact to the service center and requested them to reinstall it they told me that re-installation will have charge. When I tried to convey the fact, the owner of the service center insulted me over telephone by replying that 'we do not do social work'.

Place of service centre was in Dibrugarh, Dist. in Dibrugarh, State - Assam and the name of the owner of the service center is Rittik.

We bought a 42 inch Samsung TV less than 2 years ago and yesterday it won't turn on anymore. Just called Samsung and they said that their 2008 models had problems with capacitators but their 2009 models are not covered or part of the problem! All I know is, our tv should work more than 2 years. They told me to contact a service center to get it repaired. I will never buy another Samsung TV again and will warn everyone I know of the problem!!! I've never had such an expensive product just quit on me. It's just unheard of.

ln46a550p3fxza TV failure. Samsung knows they have substandard boards in their products. I believe this because Samsung replaced the capacitor board free of charge (one capacitor on board was bad). The authorized technician explained that when capacitors blow, they can damage the microproccesser on the main board.

I am unable to readily obtain parts even from the parts dealer that Samsung provided me with. From part dealers online, the main board is on back order on every company that I could find online. Authorized repair shop, 100 plus miles away, can obtain a new main board in about a week to ten days and will install it for around $337 but they're not sure if it will fix the problem. The new capacitor board they installed could be faulty. Online price for new main board is $85 plus shipping.

I bought a 52" Samsung TV about 3 or 4 years ago and today it started having one of the problems I read about in the complaints. The TV is not turning on, instead it is producing a continuous clicking sound. It sounds like it isn't worth getting repaired and of course, I will not buy a Samsung product again. I thought Samsung was a reputable company, but I guess not.

My Samsung LCD TV which I bought in Jan 2009 for $1200 suddenly developed multiple horizontal lines a few months ago. This problem seems to be common among samsung tvs and Samsung appears to be of no assistance in this matter. A local repair guy said the motherboard needs replacing, the cost of which is greater than a new tv. I am seriously considering getting a class action lawsuit started against samsung. I'd be interested to hear from an attorney.

about two yrs. ago I purchased a samsung 61inch serial # 832t3ckp703266t and about 2 months ago I noticed white dots on the screen and popping and cracking noises coming from the tv so I called Samsung to inquire about it and all they would tell me is that it was not in warranty and I would have to get it repaired. You would think that a tv thats cost around 2000 dollars would last longer than two yrs. Before I purchased the samsung I also purchased a 42inch insignia a year earlier for around 800 dollars and it has never given me any problems to this date. Samsung you are a sorry company and you need to fix these problems and stop stealing from the consumers!!

We purchased a Samsung 52" LCD TV and was very pleased until recently when several white spots started appearing all over the screen. We saved money to purchase what we thought was a great TV. We are very disappointed in the quality. We cannot afford to purchase another TV nor pay high repair costs. We feel we have been mislead by Samsung with the poor quality of the product. We need some help.

I purchased a 52" Samsung LCD TV in January of 2008 model # LNT5271FX/XAA for $3,000. After 2 years, the TV began taking longer and longer before finally working. After a few days, it would not come on at all. I called 1-800- SAMSUNG and they sent a technician to my home and replaced several capacitors free of charge.

All was well until last week. The TV began clicking on and off rapidly and would only stop when it was unplugged. I shudder to think what this will cost to repair because the warranty has expired. After reading a lot of the complaints about Samsung TVs just like mine, it seems apparent that there is a serious quality problem with these televisions that needs to be addressed and resolved. I expected much longer trouble and free service for what I paid. Samsung, never again.

I bought a Samsung LN46B650 LCD TV on August of 2009. Now, it has horizontal lines from top to bottom of the screen on all inputs.

Samsung says it is out of warranty and I am out of luck! Samsung should fix this.

Why, after I send my TV for warranty and finding out there's a known capacitor problem, don't I get all the parts back I sent to Samsung? The base and wall mount are gone. They were not returned with the repaired TV. Why would I care? It's only a support piece and they aren't worth much. Well It's because I can't watch the TV!

I don't know if works without leaning it against a wall. No base to hold it up! No wall support! They were there when I sent it with the TV. And, I can provide proof! I spent 10 to 15 minutes discussing how the supports would fit in the shipping box with the UPS person that packed it. She will remember.

A simple thing, but someone dropped the ball and now I'm very unhappy to have to deal with this. Why would I complain about a base? Why wouldn't I just set it up and see that it worked after being fixed? But no, I can't do with just leaning it against the wall. Why would I care otherwise getting a TV warrantied? Why would I be here now typing this?

Now I'm wondering if I should go out on the web and spread this news. Capacitor problems and the repair department can't get it right. I found out after the fact that it was referred to as akin to the Toyota problem. But I guess TV don't crash and hurt people. If it doesn't get fixed and I'm stuck without a base or wall support, the money won't matter but I will consider it as matter of principle.

I will never buy Samsung again if this isn't remedied. And they're trying to stick me with a base support/wall part? Why?

I wonder how many messages I can leave on Twitter, Facebook and other websites before I get tired of being screwed over by Samsung. I think I could cost Samsung hundreds of sales, if not thousands, more. The internet is a wide open space.

I copied and pasted this to notepad so I don't have to retype it. What, dozens of times, more. I will not be happy till I get my parts back!

In 2008, I purchased a ln46a650 from Best Buy. July of this year I noticed that the tv would take a long time to turn on, then it took 10 or so minutes.Finally, it just never came on.

I did my research and I found out that it was most likely the compacters. Called up Samsung, they gave me a number and told me that this company would come to my house and fix it. They never called, or should I say they called to late, because I was back on the phone with Samsung who gave me another repair outfit. Called them and they said that they would be out on Monday, couldn't wait that long. I asked them if I could bring it to them, and they said yes. Today I was called to pick it up. The problem I found out was that all four compacters on the power supply had gone bad. Furthemore, in talking with the repairman, I was told that the problem with the compacters that Samsung used in the past was where they had them stored.

I purchased a Samsung Model # LN-T2632HX/XAA in fall of 2007. I used this TV for 4 months. Then, the TV was stored for 15 months. I started using it again in March of 2009.

Back around February of 2011, it would take about 30 min. to warm up before the picture would come on. Then over time, it took about 1 hour. Yesterday, it did not come on at all. Of course, it was just voice. Today, it took 3 hours.

What a shame that your TVs only last a few years. I'll have to think twice before I buy another one of your products.

We bought 46in Samsung HDTV in Dec. 08. Didn't last 2 yrs. before we had to sink $400 worth of repairs. 6 months later another $200. Our $1800 tv is now over $2400 and stopped working completely 6 months ago. Would come on for few minutes then picture would go out. How can this company come so highly rated with such poor quality product and no customer service satisfaction whatsoever? Please do not ever buy a Samsung.

I purchased a 46" Samsung LCD TV in November 2006. I paid $2,300 for it and had no problems with it until yesterday. It started a clicking sound and it would not turn on. Finally it did, but after about two hours, it turned off on its own. I tried unplugging it and restarting it, but it only made the clicking sound and did not turn on.

I wanted to try to fix it and was doing research on it when I started to read all the consumer complaints. It seems we are all having the same problem with the same product made by Samsung. It is very disappointing to hear that Samsung is not taking any responsibility for their defective products, especially when we all have paid top dollars for their products.

I did my research before choosing to buy a Samsung and they were the highest rated at that time. I hope something gets done about it. As for me, Samsung will never have my business again.

Our 2 year old tv clicks 20+ times, sometimes for more than 10 minutes when we turn it on. The warranty time is over and the cost to fix is more that $300.

On December 26, 2008, I purchased a new Samsung 46" Series 5 HDTV from Circuit City in San Diego, CA, along with an extended warranty. Circuit City went bust, and so did my TV.

About a week ago, my TV failed to turn on. I heard a clicking sound but it would not turn over. I am assuming it has something to do with the capacitors as every message board I've read includes symptoms exactly like mine.

I called Samsung and was originally told my model was likely under warranty. Unfortunately, I received a call back from another representative who said I'd have to contact a professional service repair shop to fix it.

I would rather spend a few bucks than a few hundred, all because of a defective product.

http://techreport.com/forums/viewtopic.php?f=37&t=62360&start=780

A 52 inch LCD TV, less than 3 years old, started to turn itself off and on. Samsung said they would pay to have some capacitors replaced, if that was the problem.

Surprise, surprise-- it wasn't. Their recommended repair service said it would cost $490 and change to replace the mother board.

No more Samsung stuff for me. A TV I paid for $2000 should last more than three years.

I'm not a big believer in extended warranty.

Thank you for your time to read my issue on the disappointing Samsung Television that I had enjoyed every evening.

I purchased a 46-inch Samsung LED TV 3D Model 6600 Series 6 and I did not receive the 3D glasses. Please investigate and advise urgently.

I have a Samsung DLP TV Model# HL-T6756, which I purchased in December 2007 for $2499.99 from Costco. Several months ago, I noticed small white dots on the screen.

I called Costco, who put me in touch with Samsung. They said I was out of warranty and must pay for any repair myself. I called the repair person and was advised that the visit would be $110 and only if I repaired the TV the $110 would be credited toward the price. I explained the issue I was having and was advised that it is probably a faulty chip and the cost of the chip is $249 and the labor would be $250.

I called Samsung again and was informed that I should have purchased extended warranty and there was nothing they could do. The white dots are so bad they now cover the entire screen. Rather than invest another approximately $500 on the TV, I will purchase another one. Definitely not from Costco and definitely never another Samsung product.

Same old big screen LCD TV story.

Hours on the phone with "executive customer service" resulted in their promise to refund half my money if I sent them the severed power cord and serial number label from the set. I complied; they didn't. I was sent to the bottom of the pecking order again.

Never again.

I've dealt with Koreans quite a bit and have been largely impressed. I have a feeling the 'screw the consumer' directive originates in the good old USA. It is far from the only consumer complaint I've had with American divisions of domestic or international companies.

We bought a Samsung 40" flat screen LCD television 01/08 and within a year and a half, it began to take quite a long time to turn on. Then we began having trouble with the picture, or the volume would be mute. The remedy would be to turn it back off and turn it back on again for normal use.

This has continued and worsened so that it now can take up to five minutes for the set to turn on. Sometimes there is a clicking and popping sound as it comes on.

We are counting down the days until it quits working altogether. I also own two Samsung computer displays. So far, no problems, other than the change of light intensity depending on the height at which you view from, which is totally annoying. Doubtful I'll purchase any Samsung product again.

My 42" Samsung LCD TV died after two years due the same "bad capacitors" problem. For more information, see the Samsung problem page on Facebook.

https://www.**.

I purchased a 42 inch Samsung plasma TV 2 years and 3 months ago, and now I have vertical lines all across the screen. I called Samsung for help, and they said since it was out of warranty (warranty was for 2 years), and they would not do anything for me other than direct me to a Samsung certified TV repair center.

I called the center and the technician told me it was most likely the panel that would need replacing-- which is more than the TV is worth today (approximately $600).

I called Samsung back and told them this was unacceptable that a TV that I paid for $800 2 years ago, should not be something that I expected, and to throw away after such short use. They said they understood, but because it was out of warranty they would not help me.

I purchased a Samsung LCD TV exactly 4 yrs ago. I paid over $800 bucks for a TV model LN32A.Now, it will not power on.

I see a copious amount of complaints regarding this same issue of TV's made during a certain time frame. I contacted Samsung and was advised I had to ship the TV to them at my expense; they would replace the capacitors for free. I had to also provide a credit card; in case they find something else wrong with it, and they will bill the charges for repairs to my card.

I don't think so.

I am not putting my credit card out there for anyone to use free rein. Just make a recall, and stand behind your product.

When I go buy a new anything, I can bet you it will not have the Samsung or any sister names on it.

I purchased a Samsung Plasma 42" TV just over 4 years ago. I purchased an extended 4-year warranty as well. We are at 4 years and 2 months when the TV just shuts off and makes a clicking sound, as if it is trying to turn itself back on. This continued for 5 to 30 minutes and it will turn back on, usually. The only way to get the clicking to stop is to unplug it.

I called Samsung and they said that they can't help me and that I can call one of their "preferred technicians" for repair. But the parts may cost too much and it may not be worth fixing and to possibly buy a new TV. Spending over $1,200.00 on a TV, would make you expect for it to last longer than 4 years.

I am quite disgusted and certain that I will NEVER buy another Samsung product again!

I bought a Samsung 32 inch LCD TV (model number LN32D450) about a month ago. Not two weeks after using it, the display started malfunctioning. The screen display split into two shaky screens, with a dividing line horizontally across it. I contacted the department store that I purchased it from, only to be met with confusing unsatisfactory results. They only sold it to me, but they could and would not be responsible for the quality of the said item. They said I needed to contact Samsung to have it repaired or after Samsung's evaluation of the situation, get a refund or exchange for another one.

I called Samsung's repair service only to be met with the runaround, and a brief consolation that they would contact me shortly. I waited and waited, but after few days, they did not call me. Finally, on the 18th of July, a woman contacted me from their department saying they would send a service engineer to the house, and that the ONLY available date was five days later on the 23rd. Notably, it was Samsung who called me on the 18th, I had filed a report two weeks before that when the TV first became unusable.

So, today the engineer came to the house and by this time I don't want a repair, or any other "services" Samsung wants to offer. I just want a new TV. The product was defective the first month I got it. Who is to guarantee it will not break down after my warranty is over? He refused by saying, "There is a one month ONLY grace period in which to exchange for a brand new one; otherwise, after one month you must repair it." How absolutely ridiculous!I said, "This is a SCAM! Not only did your department time the callback to be AFTER the grace period, in no shape or form was I informed of this arbitrary GRACE PERIOD! Even if, it is one month after the sale date, I didn't receive or start using the TV until several days after. So, that one month time period very unfair and quite short. Plus, it took several days for Samsung to call me back, and how CONVENIENT that my sale date was the 15th, they waited until the grace period was over and called me back on the 18th!

How dare Samsung make defective and flimsy products that they are aware will have a good chance of breaking down (or some other sort of defect) and enforce this bogus one month stipulation on the consume? The consumer has no rights in this matter. The consumer doesn't even have the right or option to return the product after it is proven defective. This is outright and blatant injustice. Through this experience, I have branded Samsung as a whole, a dishonest and disrespectful company, whose sly and underhanded way of operating is turning off honest consumers such as me.

The engineer kept insisting, quite ironically, that Samsung LCD screens don't break down. How laughable! They don't break down? The proof is right in front of you Mr. Engineer. I have yet to see how they will handle this matter, but if they are not cooperative I have every conviction to start legal proceedings against Samsung. It's about the principles of conducting business above all--shame on Samsung.

In June 2008, we purchased a 51 inches LCD Samsung TV from Best Buy. In May 2011, our TV started to not turn on, without several tries of pushing the on button. About a week after, it would not turn on at all, but would make the clicking sound like it was trying to turn on. I researched online and found out that others had the same problem. Samsung had repaired their televisions. So, I called Samsung. The customer service representative said that they would do a one-time repair for free. They too informed me that it was the capacitor that needed to be replaced, and they would put in the request to their service center here in Guam. Well, because of my location and the lack of urgency with anything on the island, I contacted the authorized service center myself. It has now been two months and my TV is still not fixed.

Every time I call Samsung, I get the runaround. They cannot seem to help the service center here in Guam to get the spare part shipped. Samsung's solution is to give me 40 percent of my purchasing price for the TV, that I purchased just three years ago for $2100. What a joke! A TV should last longer than three years without having all these issues. I did inform them that I will NEVER purchase another one of their products again, and would be filing complaints every where I can to warn others. I decided after another heated phone conversation with them that I would start researching more online. After reading all the other complaints, and even after people have had their TV's repaired, they soon have more problems. I am starting to think I need to cut my losses, take the money and invest in an LG or Sony. This is an outrage that so many have similar issues with Samsung TV's.

I have a 42 inch DLP Samsung TV purchased at the end of 2006 which over the last couple of years has gone through several layers of malfunction. First, the inputs for HDMI and Coax stopped receiving input, and then it began shutting off randomly. Now it shuts off constantly and will not stay on for any period of time. The result of this is a $2,000.00 television that hasn't even lasted five full years before it completely lost function.

I am very disappointed in my purchase of a Samsung and even more so that I suggested to many of my friends and family that they should also buy a Samsung based on my initial appreciation of the product. From my online research on the problems of my television, it is likely to cost around $1,000.00 to get it fixed by a technician of Samsung. I refuse to pay half of what I paid for a product after five years of use when I could re-purchase the same product for much less than that brand new.

I have televisions that were built-in the 90's and still work same as the day they were purchased, but now I have to make a decision whether or not to pay $1,000.00 to repair a recently purchased television, or buy a new one altogether.

I have purchased a Samsung LCD TV last month and it is not working properly.

On February 2009, I bought Samsung Plasma 46" TV. It was February 2011 when the screen went black on the left side and looked like fog on the screen. I contacted Samsung customer service and advised them of the problem. They told me that it wasn't under a warranty and that I would have to take it to a local repair.

I spent $125 at a local repair to be told that this is a common problem with this model pn50a550s1fxza and the part would cost close to $300 and would be $175 to install. Samsung is junk!

I bought a 50" Plasma Panasonic and I love it.

i bought a 61 inch dlp samsung a little more than three yrs ago from sams club jn dec. of 2010 i noticed that white pixels started to appear i called samsung they said there was nothing that they were going to do i then stated i would never buy another samsung product as they would not back them since then i now have hundreds of pixels i did research and found it was the dmd chip @ 300.00 thanks SAMSUNG.

On May 20th. I wrote you a complaint on Samsung Electric Co. I received 6 reports from you that you contacted Samsung informing them of the complaint I had filed.As of this date JULY 19,2011 THEY HAVE NOT been in touch with me and I would like to know if Samsung has received a RED RATING and if there is anything more I can do.

My LN52A550P3f experienced a power supply problem that caused verticle lines on right side of screen

We purchased a Samsung 42" plasma tv about 3 years ago. It had been working fine without any problems, until yesterday. It would turn on and then about 3 minutes later it would just shut off. It makes some static noise and turns back on again but does not stay on very long after that. In fear of blowing up my tv we have decided to unplug it and keep it off until we can talk to someone to find out what is going on. Any advise would be greatly helpful. It's summertime and the kids can not go a day without their tv.. Thanks.

I purchased a Samsung 29" diagonal LCD screen TV about 2 1/2 years ago and have not had any problems with it until yesterday. I turned it on and it turned itself off, then attempted to turn itself on again and turned off. I pushed the on button again and it stayed on until I went to sleep last night. This morning, I attempted to turn it on and it went on briefly then began going off and on until I got sick of hearing it so I unplugged it.

I thought that Samsung was reputable. I'm going shopping tonight to get a quality TV.

I purchased a Samsung Series 7 750 LCD TV model LN52A750 approximately two years ago at Sam's Club. A couple of days ago, it won't turn on. Then it began to turn on and off all by itself, approximately every 10 seconds with no sound or picture. We had to disconnect the power to the TV for fear a fire might start or the TV being severely damaged by this out of control turning on and off on its own!

I purchased a 46" LCD TV, model# LNS4692DX/XXA, version# SP01 at a cost of $1,200 in January 2008. In July 2011, the image darkened on one side. I contacted Samsung requesting they review the circumstances and offer some sort of consolation toward a repair. They put me in touch with an "authorized service center" who wanted to charge me $175 per hour for labor plus the cost of parts. I found this to be absurd. I called my own repair center with reasonable rates and find that the filaments in the screen went bad; I'm told replacing the screen will be expensive. I was told most TVs today don't make it to 5 years. I came across this site and am amazed at the number of people experiencing what amounts to business fraud. With the technology we have today, electronic equipment should last longer than 3 years. Thirty years ago, a TV would last 10 years or more. Now, they are made to breakdown when the warranty expires and we are told, "Oh well, sorry. Want to buy a new one?" A new product warranty should be for 5 years. They are using parts they know will burn out and fail within a short period of time. This type of fraud must stop.

We purchased a 50" model on December 26,2009 and were pleased with the product so we purchased a 58" plasma on December 26,2010. Shortly, after purchasing the 58" TV we notice that occasionally, the pixels would go all funny and blurry. We thought it was antenna issues so we got back our 50" and connected it to the antenna but there were no problems. The problems only happened the 58" plasma and also occurred when we played a DVD.

I contacted the 1300-362-603 number and was asked to work with the person on the line to reprogram the set. Unfortunately, this did not correct the problem and I was subsequently mailed out an USB with an updated program on it. I played the USB as directed and followed the directions but the problem remained.

A technician then came out to assess and repair the unit. This was now mid-April. The technician played around for a while and said to make sure everything is okay he will replace the 'motherboard'. Unfortunately, he did not have one in his van, so someone will need to come out again. On Saturday April 30, a technician came out but after looking at the 58" TV he said that they had given him the incorrect replacement part and someone would need to come out yet again. This is where it really gets messy and confusing because we did not hear anything for a few weeks. On June 7,2011 I called and spoke to David who gave me the reference number and said someone would get back to me.

My wife rang on June 10,2011 and spoke to Katherine who said the parts would be in here in 3 to 4 days and then they would contact us. On June 22, I spoke to Faby and asked what was happening and he said that according to their records the part had been changed and everything was okay. I informed Faby that this was totally incorrect and I was waiting from our contact on June 10, 2011.

Then I spoke to Essen on June 24 and he said he would follow it up and get back to me. Nothing happened.

Since then we have had numerous call to various people and on June 24, Vicky said that there were 2 job reports on the one item thus all the confusion. She arranged an inspection on July 1 to re-assess the TV and send the report directly to Samsung. To my horror I got a call on June 29,2011 saying they were outside my house ready to collect the TV. I said that no one was home and I was really fed up with this I took a day off on June 30 and met the technician. The technician came and to my surprise, and his, he was the same agent who had come out first in mid-April. He confirmed that nothing has been changed and the TV was still having the same problem.

I rang on July 6 and spoke to Faby to see what was happening now as the technician reassessed the television. He said he would call me or someone else will within 24 hours. Nothing happened.

I got a call from the Sydney office and they wanted to see if the television had been repaired satisfactorily. What repairs???

On July 11 I rang and spoke to Tassa who read the report and put on hold again. Tassa came back and said that their report said that the television was working okay. I asked to speak to someone else and he put me on hold again. After being on hold for quite a while, I put the phone down and called again. This time, I spoke to Naseer. He check the reports and put me on hold for a while. He then came back and said that someone was already working on my file and they would call me back.

At this point, I called the Sydney Office using the number I had recorded when Samsung had called me to check up on the repairs to my television. I was transferred to the complaint department then to the television department. After speaking to various people in Sydney and being on hold while they read the file notes and spoke to others, I was asked to wait again. A t this point I asked them to call me back as I had been on my mobile for over 20 minutes and was racking up high phone call cost. Can someone just come and replace my television or take it back as after 6 months and numerous calls I am really fed up and horrified by the way we have been treated. I paid my money in good faith, but my faith and trust were misplaced.

Now to add insult to the situation, the Blu Ray DVD player that was on offer with this product has a faulty remote control. Yes, we have checked and replaced the batteries. Call me at : **

I have had the same issue as everyone else with the 52" Samsung Touch Color TV. The power supply board had to be replaced today. The technician said it is a known issue with this TV. Then why isn't Samsung doing something about it, instead of making everyone buy a new board, when they know this is an issue? Is anyone going to get an answer from them?

I bought a Samsung 32" LCD around August of 2008. Fast forward to June of 2011 (less than three years) and I, like many, have problems with being able to even turn the television unit on. It is a capacitor issue known to Samsung and they offered to replace it free of charge, but I had to pay shipping.

So I paid $75 for packaging and shipping. Once there, they called to say it's not the capacitor but a cover. So they proceed to charge another $125 for repair. It sure sounds like a scam to me to milk more money out of my pocket. I now fear how long my 55" LED Samsung will last. It has momentary blinks in picture and is probably just a matter of time before its death. I will never buy another inferior Samsung product again!

First of all, I am very unhappy with the TV I bought from Currys. I purchased a 50-inch Samsung Plasma with model number:ps50b430p2wxxu on 25/09/09 for 699. Barely two years later, the screen is full of black dots all over. So I've done some research and found that this has happened to a lot of people. So I looked further and found that the European law states that any TV is guaranteed for six-year warranty due to not fit for purpose. I hope you can replace my TV without me having to go to solicitors to ask for further action.

I bought a 50-inch Samsung 3D Plasma TV on February 15, 2011. I had it about one week and the TV started shutting off by itself and the volume went up by itself. I took it to Sterling electronics repair that it took over a week. On 6/29/2011, I watched two movies off cable when picture went out but it had sound and the screen was cracked on the inside. I called out repair, they took pictures then the technician told me to send it to Samsung.

Samsung said it must have been hit by something. Samsung wanted to charge me for a new screen.

I own a 52" Samsung LCD TV, which recently stopped working. I found that this was a common problem with the power supply. Because it's no longer under warranty, Samsung won't do anything to help.

This was a top end TV, almost 2000 dollars. There has to be a recall of some kind. They need to be responsible.

I purchased a Samsung 52 inch LCD less than 3 years ago. All of a sudden a solid green line, about 3 inches wide and vertically covered the screen, showed up when I turned it on. This is ridiculous to pay top dollar and it happened in less than 3 years. I called the company and they referred me to a repair service while saying they had never heard of this kind of problem. I saw complaints with similar problem.

i have a samsung 40" ln-t4061, less than 3 years old. clicks on and off, now just does not go on. this is a common problem with various models of samsung lcd's. they are ignoring the problem and it is very common (amazon.com). why are they not held accountable for such a common problem. i should not have to pay $300. to fix a problem that they are aware of (bad capacitors). youtube shows those with skills how to fix it, but beyond my knowledge. sad that they are able to get away with fraud.

I was watching on my Samsung DLP television and a large amount of foul smelling smoke came out of its back. This television is a fire hazard.

I purchased a 58" Samsung Plasma television P/N 58C550G1FX2A in September of 2010.

In May 2011, I was watching this television when I heard a 'popping' noise and the screen went black. I purchased an extended warranty on this product also. I contacted Best Buy and scheduled for a service call. Before the service tech arrived, we noticed a crack in the panel. I was told by the BB tech that this was physical damage and wasn't covered under the warranty. I then contacted Samsung directly and was told to send pictures along with a copy of the original receipt. To cut the long story short, I was told that this was physical damage and I would have to pay for repairs for 1003.00 dollars. I have read similar stories on this site and I am extremely disappointed in the Samsung Corporation. I will never purchase another Samsung product.

we purchased a samsung 55 inch serial number z1qb3cnz301215h may 25 2010 and june 25 2011 we could not turn it on and get a picture. the tv made clicking sounds and no other sounds or picture. the repairman{locally} said you should be contacted.. we have purchased many samsung products and have been very happy with everything we have purchased. this is the first time we have ever had any problems. the tv has not even been used much. we have no small children and no video type games ever used on it at all, is there anything you can do to help? please reply. thank you. margaret watkins.

I bought a 46" UN46C8000 XFXZA in September 2010. In early May 2011, the TV went off and would not come back on. A clicking sound could be heard coming from the back. Since the unit was still under its one year warranty, I called Samsung. They authorized a repairman, but it took two weeks to get him out. He brought a mother board, and when he installed it, the TV sparked. That was the end of that. Samsung then authorized a replacement TV, a UN46D8000, for home delivery, which I finally got in early June. Now, 3 weeks later, that TV has stopped working and the problem is the same with the old TV -- clicking sound and will not come on.

I bought a Samsung TV HL-5676S as soon as I started to use it it started to make a stadic like pop ever so often I called Samsung and they sent out a Tec. to fix it. He took it a part and said it was just the cabinet making a cracking sound. He told me that if it continued to call them back and they would try to do something else. Well it did and they came back out and put some kind of spacers in between the screws and said that should fix it. Well it did not so I called again they came back out and said the TV had to be replaced but after a period of time Samsung said they did not have one in stock so instead they would up grade and give me a 60" to replace the 56" a couple days later two men showed up with a HL-56A650 which is a 56"

I went ahead and accepted the 56" ever thing was fine for almost 6 months the picture went out. I called Samsung and was informed it was out of warranty I inturn said I only had the Tv aprox. 6 months and a Tv that cost that much should last longer than 6 months I was told the warranty went back to the original purchase date I said aTv of that Price still should last longer than that. They agreed to extend the warranty another month that took care of that service and the new Bulb was put in. Well 4 months later the picture went out again I called Samsung again and Virginia Electronics. was sent out they replaced the Bulb. Well 7 months the same thing happened I called Samsung they had the service company call for an appt.

I canceled the appt. instead of paying another $260 service call I ordered abulb and but it in my self.Well two weeks the bulb went again I ordered another bulb and replaced it well 30 minutes later their was a small explosion the bulb had shattered. I believe that both Tv's were defective when I recieved them I have now replaced it with a 55" Sanyo I will never buy another Samsung Product.

I had a 22" series 3 LCD purchased in February 2011. Twenty seven days later, or after using less than a total of 102 hours, a horizon streak appeared in the middle of screen. This calls for a replacement of the LCD with backlight assembly. The sticker on back says "Made in Thailand". Upon removal of the back cover of the unit, I noticed that the LCD assembly sticker was made in China. There was no exact replacement assembly. So after another 30 days, I insisted for a full refund through the dealer. I bought another brand, LED 24" unit, and paid 6% more for the new unit.

I also had won a Samsung UGH600 mobile phone in 2008. It has a nice design but it's hard to use. It has a short battery life. I sold it as 2nd hand, within 6 months, for 40% of the market price.

The problem I have, along with a lot of others apparently is with a 55" TV model # HL56A650C1FXZA. After 2 years of use, the lamp blew out. I contacted Samsung and was advised to call JJ International (Samsung Parts) to purchase a replacement Lamp($170.00). I purchased the part on January 26, 2011, installed it and all was good....until July 20, 2011. The lamp again blew out. I use this TV sparingly and never use it for video games. I again called Samsung, who again said call JJ International...JJ said parts are only warrantied for 90 and have a life expectancy of 3000 hours (Im not brilliant but that would be greater than 35 hours use per day).

$ 700.00 and never purchase a Samsung again..

Customer Service ws nice, but Samsung plushes you to JJ Imternational and vice versa! Bottom line is warraanties suck on overpriced parts!

My complaint revolves around my Samsung 46" LCD TV (Model # - LN46A550P3FXZA / Serial # - ALXK3CSQ700365A) that I purchased in August of 2008. Purchased at a local Best Buy, the TV was brought home and has worked well up until earlier this year, putting it out of Samsung's 1-year warranty and the 2 year warranty through Best Buy. Beginning in early February I experienced a problem with the set in which it would repeatedly turn on and off without displaying any picture. After a quick Internet search and calling customer service it was determined that the problem was most likely a capacitor issue and would be covered by Samsung. A technician arrived and performed the repair and it was determined that as luck would have it, the capacitor was not to blame and the entire motherboard was bad. Another call was placed to customer service and I was informed the cost would not be covered even though the technician said that the motherboard issue was most likely caused by the initial capacitor issue. Another week of waiting and over $300 later the TV was again in working order. Repeated calls to Samsung CS would not get the repair cost reimbursed but my complaint was "noted".

Approximately four months to the day the original service was performed to return the TV to working order I now am experiencing yet ANOTHER problem with my TV in which now the entire left hand side of the screen displays a darkened and doubled up image. After consulting the technician who performed the original service he believes the entire LCD panel is no good and will need to be replaced. Several calls to customer service about the issue and have gotten me absolutely nowhere as all the representatives seem to be interested in is repeating the same tired words over and over again.

As of right now the TV will AGAIN not be serviced free of charge nor was any representative even remotely interested in trying to set me up to even get a technician out to look at it. May I ask why you even provide a customer service line if they won't even make an attempt at trying to get the problem solved? All this time on the phone repeating myself over and over and there has been absolutely no headway made nor has the problem even been logged so that it can be referenced if I call again. Why do I need to repeat myself every time I call? My guess is because the company clearly has no intention of helping me at all. Extremely poor quality control and I am blown away that in just 4 months the customer service could actually get worse.

My Samsung HDTV would not turn on or would take a long time to turn on. Finally last week it did not turn on at all. I took it to American TV in Madison WI. for repair. It did not take them long to find the problem. Two bad capacitors in the power supply. Paid $149 for the repair.I contacted Samsung for a live chat online, described my problem and he told me it was not a known problem.

Have had Samsung 1080P TV for approaching 3 years; paid $1800.00. All of a sudden our TV would start shutting on and off and has vertical colored stripes running down the TV.

They offered to have a repair person come see if its one of the two common problems they are having but based on what we are reading I do not want to invest $300.00 for a problem that will likely repeat itself over and over again. I will just buy a Sony TV from now on in the future....but Samsung should be held responsible for this.

As a consumer I will never buy another Samsung TV ever again!

After 2-1/2 years my TV has two large lines down the right side of the screen. I am being told it's the LCD display or T_CON board. Either way this is bull for a 2-1/2 $900.00 set to die. Model LN40A630M1F

The Samsung TV model # LNT3242 is clicking/popping at start up. I called Samsung and was advised to take TV to Best Buy, Dothan, Al. for free fix due to bad start up diode problems with my model #. Arriving at Best Buy, I had to call again for an authorization code. I called Samsung, got the authorization code for Best Buy Geek Squad. I paid $39 shipping plus gas money for 120 mile round trip. A few days later, Best Buy called advising free repair would cost me $360. I declined & called Samsung again. They needed to know where Best Buy shipped my TV for repairs and repair center location code (Atlanta Georgia Best Buy Repair Center). I called Samsung and gave them requested information. To make a long story short, you will get misinformed information and the runaround concerning Samsung TV repair. Hope you have better luck with your TV repairs from Samsung than I have had. I still do not know where my TV is located, or being repaired, etc.

This is regarding my Samsung LCD TV 40C550 purchased on 16/03/2011 vide Invoice 1153 at M/s Nagesh Electronics, Curchorem-Goa for INR 55,000.00. The TV stopped working since 30/04/2011, just within 6 weeks after purchase due to display problem wherein no image is appearing on screen. It is a major manufacturing defect and needs immediate replacement under warranty.

This was initially reported to my Dealer M/s Nagesh Electronics. Subsequently, a Samsung service engineer visited my place to inspect the TV. He confirmed a problem with the monitor and promised to get back within 2-3 days. I didn't hear from him since then. Surprisingly, my local dealer M/s Nagesh electronics also expressed his inability to help me out and provided another contact for Samsung, Mr. Sumedh **. I called Mr. ** on 07/05/2011 to express my grievance, but he never returned back to me. I lodged a service complaint with Samsung customer care, reference no. **, on 09/05/2011.

I have been following up every day since then, but despite being promised that a service engineer will visit my place, no person from Samsung has called me or visited my site. Every time I call Samsung customer care, the executive waste almost 5 minutes asking for confirmation of my address and complaint details, despite the fact that I always quote my complaint reference number to them i.e. ** on 09/05/2011. I even sent a notice by post to M/s Samsung Electronics on 17/05/2011 to get my TV repaired or give me a replacement immediately. However, there is no reply till today.

Since all of my attempts over the past five weeks have received a cold response both from M/s Nagesh Electronics (my local dealer) and Samsung Electronics India Pvt. Ltd, I wonder if Pehredar can help me to approach Samsung for a resolution to my complaint. Thanking you in advance.

We received our new PN59D8000 on March 29. First off, we had a problem with the Bluetooth components on the TV and had it repaired by Samsung technicians on 4/11. The TV seemed fine after that and functioned fully for almost exactly one week. On the morning of 4/18, we watched TV normally without incident. Then I returned home after errands (approximately two hours later) and the TV would not turn on. Upon close inspection I noticed a crack in the screen, under the glass. I called Samsung tech support who implied it was physical damage and it would not be covered under warranty. This is unacceptable.

I can assure you we caused no physical harm to the TV as indicated by the fact no one was home and that the damage is beneath the surface glass, which is free of damage. All instructions and procedures were followed while handling this TV. Not only can I assure you that we didn't do anything to cause this damage, I believe it is physically impossible to crack the internal glass without any external damage at all. We escalated the complaint through all the channels at Samsung and were denied every step of the way. Samsung saw pictures that we provided, but refused to have a technician come out and inspect the television to verify everything. We have since investigated this problem and have found multiple reports of identical problems found online in various places. Samsung refuses to acknowledge the defect and is in violation of the Magnuson-Moss Warranty Act.

I purchased a Samsung 42-inch plasma on 2-9-08 with extended 4-year warranty. The TV had color lines through it starting six months from date of purchase. I contacted Best Buy (BB) to have a service tech repair the TV in 2009-2010; the problem was not fixed. During this time, we had internal wiring in walls replaced throughout our entire condo, thinking the problem could be caused by old wiring. It was not resolved.

I contacted BB again at the beginning of 2011. Seven visits and four different replacements of parts, including LCD panel. 15 phone calls have been logged, and the case number opened about the complaint was not being resolved. The TV is worse than ever--we cannot watch due to thick red colors throughout the set.

And I cannot reach the appropriate persons at BB or Customer Relations. I have spoken to at least 7 different people at BB; nobody has resolved the issue, including the two techs. Also, I have not been contacted by managers, even though it's promised; and nobody has returned calls. The TV is unoperational to date.

I have a HPT4254XIXAA Plasma. It started the turning off by itself and the clicking like thousands of others that have complained. Their customer service department told me that my model did not fall under the problems that they have been having with the capacitors. What a joke. We know that is not true. Basically, I have to pay $300 to $500 to have it repaired myself or buy a new one. I also understand that there is danger of the capacitors exploding.

I have had my Samsung TV for three years now, and it won't turn on. It started making clicking noises a couple of days ago, and then would turn on. Now, it just makes clicking noises and won't do anything!

I own a 46" Samsung 3D LED 7000 series and the 4 HDMI cables keep unexpectedly stop working. It recognizes that there is a device plugged in e.g. Playstation 3, however, displays a message saying weak signal and that I should check my cables. It has happened to me 3 times in the 6 months since I've owned it. Samsung doesn't know how to help, so I just wait until it fixes itself, a few minutes to a few days. I bought the TV because I was under the impression Samsung was a reliable leader in the industry. I wont make that mistake again after all these stories I keep hearing.

I purchased a Samsung LCD TV in 2008. The TV is less than three years old and has failed. This should last a lot longer than three years. Samsung will not take care of the problem. I spent $2800 for what now is a paperweight.

I bought a new Samsung 22-inch television. It worked for two days and then died. It doesn't turn on at all, no picture or sound. The only indication that it is responding to the remote or the buttons on the TV is the red LED that flashes in response. Well, now I'm returning it and I want to get my money back.

I finally found a way to contact Samsung by email. I asked among other things, where is an authorized repair center for Samsung TVs in my area? I live in Reno, Nevada 89506. Answer? They gave me 1 address in Phoenix, Arizona, 1 address in Virginia and 1 address in Florida. I decided to chat with them even though I don't like. We went round and round. Then I asked for an address for Samsung, an 800 number and customer relations number yet he wouldn't give it to me. I told him that I'm making a formal complaint with BBB and with Consumer Affairs.

I bought a 46 inch LCD flat screen back in Feb 2011 and 3 months later it will go off and on by itself periodically. I passed on a cheaper TV because I thought Samsung had great quality. It seems that this is happening to a lot of people. I think we should be reimbursed for these TVs. I am not going to sit around and wait for the ** warranty to run out for them to come put the same crummy parts on that will go out again. Somebody needs to do something.

I bought this LNS 40-inch LCD television a little over 3 years ago. I'm having the same problems that everyone else has. The sound stays on, but the screen goes completely black. Unbelievable that a company this big charges so much for their TVs and doesn't stand by their product. I had warranty until a few months ago, but I've been reading that even those with warranty are out of luck.

Finally, I decided to buy an LG LCD television for 1/3 the price, and I will never buy another Samsung product again. I will also spread the word on my experience with this company to all family and friends. My sister, who bought a Samsung around the same time I did, is also having problems but with it powering up. I see them going out of business in a couple of years.

Our Samsung lN40A750R series LCD TV was repaired once for the well-known capacitor problem. Shortly after that, there appeared some color anomalies that would clear up a few minutes after the TV was on. Slowly over the next few months, the problem became more severe and longer to clear until now, most of the screen is permanently dark. An expensive TV ($1400) that is only 2.5 years old is now a trash.

On May 2009, I bought 42 inches plasma TV Samsung from Sears at Newport Mall Jersey City, NJ with extended warranty for three years gone end on May 2012, and on June 11th during watching the TV, I lost the screen, no sound with weird sound coming from the back of the TV like electric shark; so soon I disconnect the power and left the TV in a safe area without any connection with any other set.

I called Sears immediately and she said they'll send another one within four business day maximum on Wednesday, May 18th so I took the day off from my work and wait for nothing till I received a call from Sears Services. They said that the part was not available yet and I tried to explain to them that no technician came to my house to know which part was supposed to be replaced. They insist on that way and switch me from department to another so now, they lie and scamming me till Thursday. I received another call from their service department confirming that the part was not available and they don't know what day or month they'll be available. They ordered parts without checking my TV, so I lost everything due to this lie and scam. What can I do?

The result was loss of more than $1900 for 42 inches Plasma TV including extended warranty, and also I lost one working day.

Already had one repair on a relatively new flat screen where it would not come on (cost $125), now it comes on but there is no picture only sound. All my TV's for 47 years have lasted longer than this expensive piece of junk. No more Samsung for me. Is there a good flat screen out there?

I bought a 32" LCD TV in late 2008. A few weeks ago, the TV would not turn on. I have been dealing with Samsung about my 32" television for about two weeks now. When I originally contacted Samsung about my television not turning on, I was pleasantly surprised with the attentiveness of the male associate who re-assured me that my Samsung television issue would be resolved.

When I told him my TV wasn't turning on, he stated that Samsung was offering a one-time courtesy repair on the capacitors since Samsung acknowledged a manufacturer's defect on this part. He then told me that I would have to pay for shipping of my 32" TV to Samsung for repair. When I asked if instead of shipping, I take the TV to a repair shop locally for repair, would it still be covered by Samsung, he stated to me that that was fine and to have the Servicer contact Samsung regarding payment.

This gentleman, who was very pleasant, never once mentioned to me in any way that the repair shop I took my television to had to be an Authorized Service Repair Shop in order for Samsung to cover the repair costs. My frustrations and time could have been spared if this one gentleman had simply stated that to me when I asked if I could take it to a local service repair shop for the capacitor to be replaced and paid for by Samsung. When the TV repair man contacted Samsung regarding payment, he was not able to speak to any associates. Since this occurred, I contacted Samsung myself.

I spoke with Nikki who was professional and understanding, and she continually apologized and agreed that the original gentleman should have specified the vital information to me. She was not able to offer a solution for payment and transferred me to the Executive Customer Relations department or something to that effect. I first spoke with April whose only reaction to me was to constantly apologize for the misinformation given to me by Samsung and constantly put me on hold. I asked to be transferred to someone who could offer a resolution to Samsung's misinformation and defective part after staying on the phone for 45 minutes. Previously, I was transferred to Sheena who also just apologized over and over and put me on hold over and over to offer no resolution whatsoever.

I have wasted so much time dealing with Samsung and have no desire to ever buy another Samsung product for fear that I may have to encounter Samsung's customer service resolution again, which has proven to give no resolution whatsoever. As a consumer, my only mistake was taking the word of Samsung's customer service repair representative as being the truth and what Samsung stands for. I have contacted Samsung at least four times via telephone and three times via live chat regarding reimbursement/payment for the capacitor repairs. Apologies mean nothing when I am still stuck paying for Samsung's manufacturer's defect and poor information on behalf of Samsung's employee.

I purchased a Samsung 50" Plasma TV on October 31, 2006 for over $4,000. It has red lines on the screen as of this week, May 16, 2011. The repairman charged me $120 today and told me that the TV repairs would cost $1,170.00. It needs a new screen after only 4 and 1/2 years in service.

I appealed to Samsung Executive Relations and was told that there is nothing that they can do to help me. I have now invested $1,000 per year to watch TV, which I find ridiculous. Why would anyone ever buy a Samsung product if the product does not last and the manufacturer does not stand behind the product.

I will never purchase another Samsung product for as long as I live,.

I purchased a Samsung 46" TV LCD Series 6 with model code LN46B610A5FXZC in December 2009; it died May 17, 2011. It was a great television until an absolutely untimely death this morning. I went through the standard troubleshooting protocol to no avail. And the phone rep was very pleasant, but he could not revive my TV. I'm choked.

Samsung LN40530 LCD TV, two years old. The screen went black and the sound continues to work. In researching problem, I found out that a lot of these sets have the same problem. That tells me that there is a basic design flaw. The fix is very expensive and thus not warranted to fix. The repair person indicated that there are a lot of sets that have this problem. Since the warranty is one year, the set is not worth fixing. That is $1000 down the tube. I have sets in my house that have been running for 15 years and still going strong.

Samsung is forcing customers to buy their service contract which is another rip-off for the customer. Sets should be designed to last seven-10 years minimum. I am upset and will not buy another of this product.

We bought a 46" Samsung LCD TV 13 months ago. It started turning itself off and then back on again about a week ago. At first it happened once every couple of days, now it's happening several times per hour. We called Samsung and we were told to update the firmware, which we did - no change. We called back today and were given the name of a repair shop along with a 'too bad, so sad, you're on your own' message. Amazing how this happens right after the warranty expires.

Judging by the complaints on this and other sites, it seems to be a common problem - had we known this we would never have bought a Samsung. As it is, we can only make every effort to tell as many people as we can to run in the opposite direction if they're ever thinking of buying any Samsung product. By the way, we had a Hitachi which worked flawlessly for 25 years! We are now faced with a bill to fix a TV that is one month over warranty - no idea how much it will cost to repair.

While viewing TV from 10 feet away, I hear loud noise, the picture goes blank and crack is formed on the inside of glass. Glass is smooth to the touch, there is no point of impact. Samsung deems this physical damage and will not cover. This is a known issue with the Plasma TVs of Samsung but they give the same answer. While searching the internet I have found that hundreds of people had the same issue with the same result from Samsung. My case number with them is *** and the TV model is PN50C450B1D. Because of this, I had no TV for a week so far and will have to spend $1000 on another unit. I am out the $1000 that I spent on this one only 10 months ago.

I purchased a 58" Plasma TV on February 25th 2011. On May 5th 2011, my wife turned the TV on and the screen cracked and sparks were visible along the main crack line. The TV was only two months old and I have taken great care of it. I sent pictures to Samsung and they have refused to honor the warranty, stating that it was physical damage. There has never been an impact to the TV and the crack is on the back surface of the glass. The surface of the glass is smooth and reflective with no evidence of damage. Samsung did not even send someone out to verify. They denied my claim based on my pictures alone.

I purchased this TV with my income tax return money this year. I cannot afford to purchase a new TV at this time. The TV cost $1100 and was a valuable possession and I treated it as such. Samsung has questioned my integrity by stating that I damaged my TV. This is extremely insulting and I expect a large corporation like Samsung to stand by their products.

The panel of my two-year-old, 46 inches Samsung LCD TV, is bad and has red blurry colors. I am very disappointed with this. I was using a LG before and switched to Samsung. I was using all kinds of power protections, like a UPS, RCBO, etc. I don't know what to do. I was thinking of getting a 3D TV Samsung but I will definitely switch back to Sony/LG as the confidence in Samsung is lost.

I have a Samsung 50" plasma 3D-ready TV. I bought it on December 26, 2010. I was watching TV all day long when the picture just went off. I had sound, but no picture. I looked at the screen and there was a crack on the inside screen. The outside screen had not been dented or cracked. I called Samsung and I was told to send pictures by e-mail. I sent the pictures. Basing upon these poor email pictures, they told us that it looked like it had been done by an outside force. They didn't even send out a service person to check to see if there was damage done to the outside.

We do not splurge for items, but decided to do so on this Samsung TV, hoping to have it for at least 5 years on spending this much money. You can imagine how much we were upset to just throw money away for just four months. I looked up this problem on the internet and many other people are having the same problem and Samsung will not address the problem. They didn't even have the decency to send out a service person.

I bought a 50-inch Samsung TV model # AK9L3CKQ202003B two and a half years ago. It has now begun changing channels and volume on its own. I have tried numerous things to remedy the situation but with no success. Samsung will not bother to help and I am not buying another one. As a matter of fact, I will never purchase another Samsung product again!

My two year old Samsung 650 series LCD now has faint grayish black horizontal lines about a 1/4 inch apart from top to bottom on the left side. The lines fade into the middle of the screen.

I paid 1500.00 for this because I wanted reliability and name brand. Now, one year out of warranty Samsung said ,there's nothing they can do. I did some research and was blown away by the number of complaints and similar issues. In fact, it was because of all the similar issues that I took the time to come here. How can Samsung legally get away with this? I want court class action.

I purchase a HDTV 1080 32 inches 4 years ago and suddenly 5 days ago it started to go off and on, and since yesterday it is all black, it only has sound. Now, after I saw all these complaints, I just have to say: do not get a Samsung TV!

I purchased a Samsung Plasma PN50b550T2F on Thanksgiving in 2009. A few days ago, I turned on my TV and it flashed grey to black repeatedly for about five minutes until the picture comes on. The TV is a few years older and its ridiculous that they want me to pay out of my pocket for an expensive tv. I am unable to watch TV when I went and worried that the screen will never appear again.

I bought a Hl50A650 model television, and now have to replace my $200 bulb a second time. It just shuts off and 3 lights come on the TV. It's costing me $200/year it seems to own a television made by Samsung. I have enough stress with the economy and I can't afford a new bulb.

The television set goes on and off by itself after only four years of moderate use and no movement or abuse of this 2300-dollar television. I have spent endless hours researching the problem. I tried a capacitor change as recommended on Youtube with no luck. I understand a class action lawsuit against a different defect has been started. How about one for this crazy automatic off and on problem? Clearly as seen by all the complaints, this is huge.

We bought a 50" Samsung Plasma TV in February 2010 (Model: PN50B430P2D). It started to have small red dots showing up in January 2011 all over the panel. I thought it was the signal provider. But after spending two months, ruling out that it was not the satellite signals, I contacted Samsung and was told to download a new firmware on a data stick and upload onto TV to fix the problem. This made it worse. Now, they say that I am out of warranty. I just spent $100 on a service call to be told that maybe a $300 part would fix it. If not, they say that a new panel is required. Come on, Samsung! Get your head out of your **! Help out us consumers. With social media and word of mouth, we will take you down. I am currently waiting for their call. Worst regards.

I purchased a 67 inch television from Amazon.com about one year and six months ago. After about 8 months, the screen would go black and stay black for 8-10 seconds. I called and tried to have a technician come out and look at the television, but could never get them to schedule an appointment. Two months later, the television stoped working. I had to have Sears come out and do the repairs, as Samsung was not calling me back.

I paid $325.00 out of pocket on an item that was still under warranty. It has now been 6 months later, and the television started to smoke out of the corners. I have made several attempts to have Samsung send a technician out with no success.

This morning we were in contact and asked to have the television replaced as we like the model. Samsung stated that they no longer make that TV and would send us a check for $900.00 for the television. It was a $2100.00 new set plus the $300+ that I spent for the repair.

Due to the danger of the television catching fire, we can no longer leave the house without unplugging the television. We want the television exchanged for the same model. I understand that I might have to pay out of my own pocket if the television costs more. I am reasonable and I understand that things happen. I just want a TV that works and is not going to put my family, my house, and myself in danger. This is a danger to myself and my family. I just want the company to do what is correct.

I bought a 46-inch LCD TV 3 years ago. The TV is switching on and off on its own and will not power up. Samsung is no help at all. Found out that this has been an ongoing issue. Will never buy a Samsung product again!

Samsung LCD TV LNT5265FX,white streaks on screen approximately 1 year after purchase. TV will not turn on. TV turns on after 5 minutes just hear clicking for 5 minutes before screen appears. Spent > $3000 dollars for television in 2007, with major issues that occurred right after warranty expired. Samsung techs charge too much for repairs. I will never purchase a Samsung again and hope future consumers are not plagued with such problems.

The Samsung 46" LCD flatscreen television will not turn on. It was rarely used and only 3 years old. I checked and found bulging capacitors--10v instead of 12V according to the power supply. Then I spent $600 on repair on what I believe is a factory error in manufacturing. To add, others seem to have this problem too.

In June 2008, we purchased a Samsung LN46A650, and it just started cycling on and off two days ago. After reading numerous complaints on this model and other models by Samsung, it seems that I am going to have to purchase a new TV (brand included). I don't think I am even going to go through the hassle of dealing with the Samsung techs.

We purchased a 40-inch Samsung LCD TV on January 8, 2008. The model number is LNT4042H. After just three years and three months, the TV has a green bar four inches vertical on the right side of the TV, and the coloring of the bar changes tints to purple and blue when you tap on the screen. We called Samsung support three times to no avail. We were told since it was out of warranty, there was nothing they could do. We paid $1,250 for this TV, and my mom used her Social Security disability back pay to buy the TV. We are very disappointed and will never buy another Samsung product again unless they do something for us. We are really disappointed and upset and want some satisfaction for our purchase. We would have been happy to have it refurbished, or have a different model even if it was smaller. We don't believe that we should be out $1,250 for a TV that only lasts three years. Please help!

We were out $1,250 for a TV that we cannot even watch in High Definition, and we were out $81 for a reputable technician to come to our home and tell us there was nothing we really could do except replace the TV. My mom is on a fixed income and does not know when she will ever be able to afford a new one without help.

We live in Burton Michigan and my Mom fought long and hard to get her deserved disability from Social Security. She used $1,250.00 to purchase a Samsung LNT 4042H - a 40" LCD Flat Screen. We purchased it from Best Buy on January 8th 2008. We have a green bar 4 inches long after 3 years and 3 months. Reputable?

Tech came to her home and said the TV is basically shot. Neither Samsung nor Best Buy will stand behind it. We will never buy a Samsung product again! And we are going to call the Attorney General and Better Business Bureau. Samsung Tech Support offered us nothing after three diplomatic calls to them. Samsung used to be great but so much for that. We are very disappointed.

Have a Samsung LCD TV and it's only 2 years old. It suddenly stopped turning on. It would just make a clicking noise.

Spoke with someone in customer service and they offered a one time free repair. Called on a Monday and they came out on Tuesday and replaced a part and now the TV is good as new. Apparently this is a defect in their TV that they are repairing for free. They were very nice about it. Couldn't be happier with the service.

I spent $1900 for a TV. It needed repairs after 14 months of use. They fixed, patched the issue. Three months later, it is in disrepair again. Since it is no longer under warranty, they will not help with repairs. I have done lots of research online only to find that thousands of people have purchased the same TV as myself and they are all having the same problems. I have links to forums where thousands of people are complaining about the same problems. A product of this price should last longer than 18 months. Samsung should have to recall these TV's. I am not satisfied with the quality of the product I purchased and I think someone should have to be accountable. It should not be the consumers.

My Samsung TV keeps turning on and off and it's only two years old. They are telling me it will cost $600 to have someone come look at it.

After just over one year, my Samsung 42" HDTV started having lines in the picture when turned on. For a while the picture would clear up if I left the TV on. Now it simply shows a dark shadowed picture. I strongly suspect it is the same faulty capacitor problem described in other complaints that I read on your web site about Samsung TVs.

Looks like I'm just one of the victims of Samsung. I bought my 46" LCD for the start of football season 2 years ago. The TV has been clicking on and off for some time now. I had called Samsung about 4-5 months ago asking to repair, but they wouldn't do it since it was out of warranty. Now, I heard they have changed their tune and am waiting for a "free" repair, but my screen has now gone dim and looking from the other posts. Samsung doesn't cover that (though i suspect the failed capacitors could have caused it). Crossing my fingers that the repair works, but with all of this nonsense, I'm never buying another Samsung TV again. And considering I have an old tube TV that's 15 years old and still works, I would have expected a lot more from this brand.

In the last 18 months, I have purchased 2 LCD TV's, one Samsung and an RCA. Samsung warranty ran out and within 3 -4 weeks, the LCD TV died. It was the "panel". To fix it would cost me $720. Samsung would not do anything to help me out. In January this year, I purchased an RCA LCD TV from Sears with a 3-year warranty and this is APR. They said it may be the "panel" gone bad, that this is a costly fix and if this is the problem, they will need to get pre-authorized from RCA to do a fix. The best part is I must wait 8 days before a technician can come to the house to confirm the problem. Then wait more for the pre-auth, and more time for the fix. I want to know what is wrong with LCD TV's and the "panels going out? This "panel" problem has cost me about $800 out of pocket.

Intermittent issue from day 1, where TV would not find a signal. Only way to fix is to unplug for 5 minutes. Authorized Repair Centre replaced the mainboard and picture became fuzzy/blurry/out-of-focus, darker). I asked them to restore with original mainboard and TV picture became normal again, but the video signal issue remains. Updated Firmware to 1035, which claims this version fixes the video signal issue but picture became fuzzy/blurry/out0-of-focus.

Repair guy #1 came back and said nothing is wrong. Samsung sent me Repair guy #2 who replaced the mainboard & interface board and then TV would not turn on. #2 took the TV back to his shop and turns out it was a faulty ribbon cables between the power supply board and other 2 boards. Picture is still fuzzy/blurry/out of focus and he says nothing is wrong with it. Repair guy #2 broke some screws also.

Samsung engineering called back. Said there is nothing wrong with the TV. Samsung Star Service set up a 4th visit by a company, but the company is not responding and nobody calls back.

I have purchased a 42" Plasma HPT4254 3 years ago and is now clicking on and off just like all the other thousands of complaints. Will not buy anything from Samsung again and will let others know about it for sure!

Samsung TV Model UN46B8000XF I bought on Friday, April 29, 2010. The warranty expires on April 29, 2011. This TV model, starting a week ago, makes popping and creaking noises when I turn on the TV for the first few minutes. When I turn the TV off, the popping and creaking goes on for about an hour. I reside in a studio, so this sound before going to sleep is annoying. The TV is connected to a good power suppressor. After a week of this, I called Samsung customer service on Friday, April 01, 2011. The customer service told me that the TV in question is out of warranty. He told me that B&H store had registered the TV and the TV warranty expired on January 2011.

To begin with, I do not buy refurbished electronic ever. The TV was brand new and it cost me $2,300. This is not the first repair with this unit. A month after I bought this TV on 2010, they had to replace the motherboard. Now, the customer service gave me an email to email my invoice to them, proof that the TV is still under the warranty. The customer service also gave a transaction number and told me that I will hear from them by Monday, April 04, 2011. I have this bad feeling that they will give me the runaround for a month, the warranty will expire on April 29, 2011. I will keep you posted on this product until the problem is solved, how many calls it will take me and how helpful and efficient Samsung customer service takes ownership of this problem.

My three-year old LCD HDTV began delaying starting--required longer time to start with clicking noises. The service rep said that Samsung would send out a home repair tech in the next couple of days. They did it for free (no charge) but I think that they should have done a recall even if they did an excellent out-of-warranty service. Apparently, this faulty capacitor has been a major issue with Samsung; so instead of a recall, they would rather wait until you call them. It would have been nice if they would have contacted me and done the fix when it became a well-know problem to Samsung.

I called 1-800-samsung on March 2011 and talked to a female on the support line and told her my issue with the LCD. She indicated that, "will give you a one time free fix and have an electronic person contact you." I told her my warranty was finished on 2010 October. She said that is fine just send your invoice by fax and will get it sorted out.

Well, I got a call back in 2 weeks from Samsung and they said sorry can't fix it, warranty has expired but we might be able to do something else. They gave me a Transaction# and said to call back later. So I did and totally got the run around as well to bad, can't fix it. I am still trying to get a hold of someone to help me out with this part that is very common within the Samsung TV's (Capacitor). I would love to get some help on this matter.

My Samsung flat screen TV is a lemon. Based on some of the other complaints, I think all Samsung TVs are lemons. I bought my nice new big flat screen in 2008. It's been riddled with problems. First the power wouldn't turn on. It would just click every time I tried to turn it on. I got that fixed thru warranty. Then, the screen went blank. I got that fixed thru warranty. One of the frustrating parts is that I had go without my TV for weeks at a time while I was waiting for it to get fixed. Now my warranty has expired and it now has shadows, burned in images, and white vertical lines in the picture. I don't want to put any money into fixing it because it's a lemon. How many more problems is it going to have? Over $1,200 for a TV that only lasts 3 years. Not good. My next TV will not be a Samsung.

Purchased a Samsung plasma TV in 2008. I paid over $1200.00 for the TV. On Sunday, the screen went black and we only had sound. We contacted the live chat and was told to unplug from power strip and plug into wall. We came to the point of nothing was working and was told it was the TV.

After plugging the TV into surge protector, the TV made a crackling noise and began to smell of burnt wires. I contacted Samsung and was told nothing they could do about it, it is out of warranty. You think after paying that much for a TV it would last longer than 3 years. I will not purchase or recommend a Samsung product to anyone.

After having the television (Samsung 32 inch LCD TV) for two years at best the unit will not power up. I would think these should last at least four years. This TV gets very limited use since it is in a guest room.

When I turn on my Samsung TV (LN-40A750R1FXZA) it repeatedly turns off and on by itself and will not stay on. I just hit the power button once and sit there and wait as the standby light goes off and on and the TV clicks off and on. The TV is about three years old and is out of warranty.

I've read a lot of complaints from people with the same issues. I need to ensure my name is on the list.

My Samsung 40" LCD TV, a little over three years old, is now taking nearly thirty minutes to turn on. This is in line with the many complaints I have seen about the older Samsung televisions. It was out of warranty and a new TV costs about 800 dollars.

I bought a Samsung T.V in 2008. After two years, the picture had white lines going across the screen horizontally and the picture is blurry. I called them and they said there was nothing they could do about it. When I looked on the internet, I saw hundreds of people saying that the same thing happened to them. Now a year later, I found out there is a recall for a power problem. They came out and made the repair and it didn't fix the picture. The cost to repair the TV was as much as it would cost to buy a new one. I called Samsung again and they will not do anything. I paid a lot of money for a TV and it only lasted two years.

I have a Samsung LN-S3241D LCD television, about 3 years old. Two nights ago the picture suddenly went off but the audio continues to work. After searching the internet, I sadly learn that Samsung has been selling poorly designed product that is subject to failure and leaving it on the backs of consumers to pay additional out of pocket costs. My TV has always been connected to a surge protector. I'm pretty sure the problem is the overtaxed capacitor issue I've been reading about.

I have a Samsung TV LN46A950D1F. It's a couple of years old. It's mounted on the wall with a glass entertainment center below it. The entertainment center is flush mounted with the TV so it's kind of like in an alcove below the TV. For lack of a better place to store it, I had the glass TV stand that was never used just sitting on top of the entertainment center.

While my husband and I were watching TV we heard a very loud "POW". The TV was noisy was playing a battle scene and this noise was WAY louder. When the sound on the show lessened I could hear tinkle, tinkle. We went for the lights and crushing something under foot the whole way. When the lights were on it was clear there was glass everywhere.

The TV was still running perfectly but the stand that was just sitting on the entertainment center had exploded. Not one piece of it is bigger than a pencil eraser. Samsung has no idea why this has happened and after requesting it, they gave me an email address to contact their headquarters. I really need to know what exploded that TV stand. The cheap entertainment center glass that stand was sitting on appears undamaged. The TV appears to be fine too BUT so was the stand before it exploded into a thousand pieces right in front of me, for absolutely no reason I can explain.

This is regarding the LCD TV that I bought in 2007 from Laxmi Electronics, Jamnagar, (gujarat) for Rs 1,20,000. It worked fine for 3 years. Suddenly, the picture color started showing some major problems and sometimes no picture and the TV has become unusable. I registered a complaint with Samsung service center at Jamnagar(gujarat). After calls and discussion, the company gave me their estimate through authorized service center in Jamnagar which is before two months. I agreed to do whatever was necessary and pay what they estimated me (55,000 aaprox).

But since last two months, they told me now we need to check whether the particular part is available or not and they will let me know in a week. But since last two months, they are not telling me anything and are not looking out for a solution after numerous calls and reminders given at service station. They don't follow up even mailed my query to Samsung, to which I got a call from their executive in few hours and after a brief talk, he said it would be solved in 2 days. But, now its fifteen days have not received any call or anything from Samsung. Also, I tried calling up the complaint number of Samsung, but in middle of the calls they hang up.Now, I am really confused that agreeing to their whatsoever condition, still my problem is not solved.

I had done some research about TVs before deciding to buy an LCD TV though it was very expensive. The Samsung sales guys had marketed the fact that LCD TVs have longer life and that is the only reason why I went for LCD and decided on Samsung since I thought it was a good brand.

I am thoroughly disappointed both with the quality of the Samsung LCD TV and the delay/quality in response by the Samsung service center. I was shocked to see that Samsung manufactures goods with such low quality that an LCD TV (that costs Rs. 1,20,000) fails in 3 years time and make the consumers spend tens of thousands of rupees again on repair and replacement even agreeing to pay and not getting it done on time.

My wife and I decided we wanted to upgrade to a new flat high definition screen TV. We went to a large Canadian Retail Company " Leon's Canada" here in Toronto where we live. We found a set that we liked, the Samsung H/D LED LN52A650A series model ( 52" ). The sales lady suggested that we add a new Home Theatre System also from Samsung to match up with the TV, to which we agreed.

We purchased a few items that day to accommodate the TV and the Home Theater Unit including the HDMI cables, a new "top of the line" surge protector to be sure that we had all the right components for a "top notch system" so she said. One of our items was a credenza to place the TV upon and was out of stock so we had to wait approx. 1 week for delivery of all the items. We received a phone call approx. a week later and the products were all delivered with the TV damaged. Off it went back for replacement which was completed on May 9th 2008.

As it turned out the Home Theater System was in fact not compatible with the TV; But this was not discovered until I had spent easily in excess of 50 hours of diagnostic time on the phone with their technical service ( Customer Care ) personnel. In fact they kept insisting that the Home Theater System was not connected properly to which we continued to try all of their suggestions for correction to no avail.

After an outrageous amount of frustration, they told me I needed to purchase an item called an SWA 4000 to get the TV and H/T/S to communicate with each other. Fine all we want is the *** Systems to work. Then I was informed that there were none in stock in Canada and I would have to order it myself from some representative of Samsung from a parts warehouse in New Jersey U.S.A.

Fine! I place the order and receive the SWA 4000 only to find out it will not fix my system. By now it was the middle of June and we were told by "Leon's Canada " that since it was past 1 month from purchase date we would have to resolve this with Samsung Canada directly. Wow! I don't believe this lack of taking responsibility.

Now Samsung Canada insists it must be a defective tuner in the H/T/System and decide they want me to send my tuner back to them under a Return Authorization Number. OK, I say let's get it done.

They shipped me a total of 2 additional tuner units which both would not work with the H/T/System properly. I finally had to lodge a complaint with their head office and finally received a phone call telling me that they were going to issue another RMA# to return my whole H/T/System as it turned out the TV and H/T/System could never work properly together as they were not meant to. They were incompatible. Some *** sales lady she was!

Now 13 months has passed and the TV starts to make extremely loud snapping noises when we tried to turn it on one day. This TV was only 13 months old!

Now again 1 year later and now the TV again won't start except this time it seems to be caught in a start up loop that it can't get past. I'm very disappointed with this and paid for service. When the TV was fixed and turned back on it now had vertical lines down the left hand side of the screen and this is the screen itself. I might as well throw the TV in the garbage due to the cost of a new screen. This ** and should not be allowed to happen to consumers that purchase these types of items!

Us North Americans should put a stop to these companies being allowed to bring their *** to our countries, take our hard earned money, and get away with selling such products without proper warranties that are realistic for these technologies that are still in development. Obviously we have a lot of problems with them at this stage in time. I don't know what we'll do at this time but I'm not going to roll over and let them get away with my money that easy.

I have been having problems with my 40-inch TV that I paid close to $2,000 in August 2007. It would not start right away. It continually clicked until, finally, it worked. When it worked, it had multiple pixels all over the sides of the screen and I would have to shut it off and start over again. Then, the screen began to wave up and down. When I called Samsung, an authorized dealer was sent out because evidently they knew about this problem but a recall was never done.

So, it was fixed but only to find out that the waving was something else and to fix it, it will cost me a minimum of $400 plus the service person told me that the problem will only get worse over time and the minimum amount was stated as $400 only if Samsung agrees to a gap warranty. I don't have $400 to fix a TV and when I called Samsung, Ashley (the call center rep) basically said that I was out of luck. I bought this TV in good faith, spending the money on what I thought to be a good brand and now all I have is a terribly made product. I have appliances that lasted for 12 - 15 years and yes, they do have issues but it only cost $100 - $200 to fix and I have to keep in mind that they are not Samsung products.

I went to this website ** and found other complaints regarding the waving with the same year that I purchased my TV. They had trouble understanding why Samsung was not responsible for it. I purchased this TV in good faith thinking that Samsung was a good product, but now I know that I got duped and it seemed that the only recourse I had was to write to you and have it on the records that somebody else had this issue and tell my friends never to buy a Samsung product.

A little more than two years after I bought a 32" LCD flat screen TV#LN32A550P3fXZA for $799.99 from Abe's of Main (online), the screen showed black vertical stripes and made loud static before the picture popped in, then went black and had no picture. I had to unplug it so that the red dot and white line (when on) would go off. It had always sat in the same place and been plugged into a power strip. After giving all the information to the support person online, I was referred to a repair address.

I will contact the NJ Better Business Bureau and join a class action suit if it's open, and would never buy anything Samsung! I didn't purchase the added warranty. Our other set has lasted for years and years. I can't believe this expensive item also rated as a best buy by Consumer Reports, which I also now don't trust, lasted for such a short time and would be so expensive to repair.

I have a 2.5 year old Samsung 46 inch TV. It went out a few days ago and upon my research I found the same issue to be apparent in thousands of other Samsung TV owners' experience.

I was reading the complaints concerning the Samsung line of TV's like my own (Model UN46B8000XF-LED/LCD & LNT4071F). I was surprised to read so many complaints concerning the unit powering on and off and lines in the screen. I have not experienced any of these issues. Shortly after purchasing my 40" LCD (LN model), I did notice a small ghostly white spot but since I have moved and replaced my cable service to Verizon, FIOS I have not seen this spot again.

I was informed (by an electronics salesman in an electronics store) shortly after purchasing my 40" online that I should really consider investing (at least a $100 on a surge protector. He recommended that I purchase on a model they had in stock which protect even the cable connection entering the TV for $199! Thinking he was trying to make a sell, I asked now why would I need all that. He informed me random surges that occur through out the day & night in our electrical system could eventually destroy the TV or cause problems with the picture. He also showed me the $100 model & recommended that I at least purchase that.

I reluctantly bought the most expensive one and I most say I've been very pleased with its durability. In August, my entire apartment flooded, the cheap surge protector (connected to the LED) & $199 were both totally submerged with the power on! The $199 immediately powered off cutting the power to all appliances (at times it has done this by itself I guess when a surge is detected). The cheaper protector did NOT power off. In fact, it gave me a little shock as I attempted to unplug it from the socket. I was surprised when the expensive surge protector dried. It actually continued working just fine. I then purchased another brand at Home Depot for $150 for my LED.

The point of this story is I believe this equipment has been the difference in how these TV's last & function. Electrical surges can come through not just power lines but cable lines as well (Verizon FIOS comes with an installed surge/power supply box). My 40" has been working fine for approximately 4-5 years now (I play this TV ALL night long); so has my 46" LED. They do have slight delays when you power on but I noticed that with all LCD technology (at work with projectors, TV's, monitors, projector TV's). I strongly suggest that a excellent surge protector that comes with a lifetime warranty on the appliances connected is purchased when one makes such an investment. I truly believe that it must have made the difference. The surge protector warranty should also offer full refund monetary replacement complete with the value limit. The more you spend, the more protection & thus higher the dollar amount for the warranty. I made sure with both that the dollar amount covered the purchase value of the TV purchased. Surge protector model-monster power hts1000 & belkin as21200-08 (46)

Late November, 2010, I bought a brand new Samsung PN63C8000 TV set, top of the line kind of TV at the time, plasma 3D and not even 2 months into light usage, it started showing black lines across the screen. I reported the problem to Samsung right away. On 1/20/2011, got a trouble ticket assigned no. **, and the resolution was to fix it at no cost (on warranty), the screen panel had to be replaced. I was told to wait up to a week for the process to finalize, then a repair shop would contact me.

Two weeks into this, Samsung contacted me to say that they could not fix it and they would have to schedule an exchange of the whole unit instead. They closed the original trouble ticket and issued a new one, no. **. The same thing, I had to wait till the process finalized and somebody would call me to schedule delivery. Another week passed with no progress. They were calling me again to tell me that they did not have units of the same model anymore and that they could only offer a full refund. Again I had to wait.

I got tired of waiting and contacted customer service again. They told me that my case was being escalated to a higher authority department, the ECR one, and I would receive a call from them within 48 hours. It was on Friday, no calls over the weekend. I gave it Monday and Tuesday, as if 48 work hours, still no hear. I contacted the customer service again and complained about 48 hours and nobody calling. They took a note, said so, and told me to wait another 48 hours . I found ECR's phone number on the Internet and called them directly.

They told me that they have my case, that they do not have the same model for an exchange and that they can only offer a refund. I refused the refund as I wanted the product that I bought. They told me that they sent an internal email to yet another department, the Exchange and Refund one, and told me to wait 48 hours for them to contact me. As they keep pushing the time, it looks like all reasonable options to get me my TV back working are becoming unavailable. I've been looking at wide black bar across the screen for over 1.5 months now, and still no fix, no new unit, no nothing.

Simple refund will hurt my wallet badly. I will not be able to buy anything like that for the same money now, and it wasn't just a TV, 3D glasses alone cost me a lot of money, and those I won't get my money back on. And a game station that supports 3D. So with a refund I'll be in the situation where I'll either lose in quality (non-plasma, smaller screen, etc.) or in money as without 3D TV, all the 3D equipment will be a waste.

The left side of television has major burn-in (image persistence) and ghosting problem. I called Samsung and after explaining the issue to them, they directed me to local repair company as my TV is out of warranty.

The repair company stated I would need a new panel, which would cost over $1,000.00 to repair. The TV is useless now after only 2 years of ownership and normal viewership. After Googling the problem, I was overwhelmed at the number of responses from people having similar issues with this model as well as others, especially after the 1.5 to 2-year mark (of course after the 12-month warranty has expired).

My Samsung (Model: LNS4692D) LCD TV is defective. My TV also broke just a few months out of 1-year warranty. It turns out that thousands of individuals have the same problem. Well known defect: T-CON Board part BN81-01286A. There should be a recall on this. I paid $3,500 plus tax and it is now stored in my basement.

My Samsung 50 inches TV, which I bought two years and two months ago for $2900, suddenly developed multiple horizontal lines a month ago. Initially, this Samsung TV will start only after ten clicking sounds. We called Samsung but we did not get any answers at all.

I purchase a Samsung LCD TV LVS4052D on 7/18/06. And on June 2010, I noticed that it started to take longer and longer to turn on. By October 2010, the TV would not turn on. I contacted Samsung and they said a repair personal would contact me for service. After a month of not hearing from Samsung, I took the TV to my local authorized repair shop. There I discovered that the main board and another part was damaged and needed replacement. I wrote a letter to the office of the president of Samsung about my issue and a representative by the name of Lisa ****** called me within a week. This was in early December 2010. She asked that I obtain a copy of the original receipt and when ready call her at *** *** ****x*****. I got a copy of the receipt and called Lisa several times, but she never returned any of my call. I left numerous messages on the main # as well as her voice mail, yet she never responded.

Finally on Feb 15, 2011, I was able to reach her by phone and she gave me her email to forward the receipt. I did so the very same day. I did not hear back from her as she had promised and so I emailed her again Feb 18, 2011. She has yet to respond to either my phone calls or email. What I want to know is if the company will assist me in any way. For a TV to fail in this manner means that it was quite defective from the start. This has to be the worst customer service that I have ever received from any company. Certainly, I will never purchase a Samsung product again and once the contract on my current cell phone expires, I will switch to another manufacturer. Very disappointed with Samsung because over the years I have always recommended them to friends and family. Never again!

I had the clicking on/off problem on a 52" LCD Samsung. They sent a technician and changed out the board with the capacitor. It was way past my warranty but no charge! Thank you, Samsung! The TV was fixed!

My Samsung LCD LN46A630M1FXZA had a display failure just after two years. There is a vertical band of color distortion which is pronounced enough that you can't ignore it. The technician says it had bad contacts on one of the thirteen integrated amplifiers - a very common issue. It is out of warranty and I am out of pocket, and it would cost more than half the price of a new set.

I have a Samsung (Model: LN40A630M1FXZA) 40" LCD TV that I paid $1,200.00 for in 12/8/2008. It is 3 years and 2 months old and all I get is a black screen with sound and no picture. At the time when I was looking for a new TV, Samsung was one that was rated high by Consumer Reports. In my resurrect, we have found that hundreds of people are having the same issue with their TVs as I am in different models of Samsung TVs. The capacitors are defective in all LCD TVs that they manufacture. The defective capacitors by Samsung should be recalled and fixed at Samsung's expense. Samsung will refer you to a technician since the TV is out of warranty at a cost of $175.00 for trip cost plus the cost of parts--and that is, if he has the parts on his truck. If not, he will charge you for another trip charge. What a scam that they have going.

I just called Samsung and was told that my model was "one month" out of the range at which people were getting the free fix for the cycling and capacitor fix problem. "One month," I told the representative (who was very nice by the way) that my problem was the exact same one that everyone else was having, clicking and cycling. So, it's just ridiculous that they won't own up to the problem and fix it, especially something as trivial as this. Samsung needs to own up to the problem here and fix it. I love this television. It has been great but, given this experience with Samsung, I cannot recommend it to anyone. I get that defects happen. This is a mass-produced product. But, when you know it's a problem, own up to it. Ridiculous!

Our 3 year old Samsung 46 inch LCD TV costing $1500 quit working. They sent someone to change the capacitors, but that didn't fix the problem. After many calls and emails (and providing documentation of purchase), they said there was nothing that they could do (would do). Any repairs would be our expense. Buyers beware of Samsung!

We bought a new 50-inch Samsung TV at the end of 2008. Thirteen months after our purchase, a thin black line appeared across the TV screen. Shortly after, we experienced weird popping sounds. Soon, the popping sounds went away only to be replaced with two more black lines. Samsung wants me to call someone to take a look at it. They said they had never heard of this before, even though I must have read hundreds of people having the same problems. I demand a recall! If you are having the same problems with your Samsung TV do not remain silent! Let the world know that they can't get away with this. YouTube, post or blog everywhere you can.

My Samsung LN32A450 TV turns off and on. Sometimes it will not turn on at all. I come back to it at a later time and it works. This problem is intermittent, but with increasing frequency. I searched the internet and found several instances of this issue with other people.

Samsung plasma TV went out three days before the Super Bowl because of bad capacitors and/or a power board. Samsung refused to fix the problems because the TV is barely over the one year warranty. This company has manufactured faulty capacitors and refuses to fix the issue is unacceptable and they will never get my business.

Samsung LCD TV LNT4661F disposable after less than 3 years. Purchased March 2008. December 2010, started having black horizontal lines across top. Local technician diagnosed and said ribbons/microchips at top of LCD panel had failed. Entire panel needs to be replaced. Estimated repair is $800-$1000. Pleaded to Samsung to extend warranty. CNET chat room sees many others with same problem. Only 1 person reports success of getting covered by Samsung even after warranty expiration. Samsung only says they are sorry. Don't buy Samsung TV. Not work premium price if failing after 2.5 years.

I called the warranty department. They told me they couldn't help me because they only repaired 2008 LCD models. I looked up information on the computer and it stated that there was a problem with the capacitor and it was defective and under-powered. Apparently, this is a common issue for TVs made between Feb. 07 to April 2008.

3 1/2 years ago I got a 61" Samsung TV and a home theater. After 2 years though, the home theater no longer played the DVDs and has just stopped working. At first, I ignored it and just started ordering pay per view. Now, it would take 5 minutes to get it on then it just took longer and longer than usual so I called a TV repair person. Initially, they changed the lamp but realized that it wasn't the problem. They looked into the color wheel and then some of the common components that went bad, but these were still not it.

In the mean time, I had been emailing Samsung of the problems with the TV having no picture and large white dots. They kept telling me they will look into it but this went on for a week. I talked to someone and they said they would fix the dots but not the problem with the TV not starting. What do I care if there are dots if I can't get the TV on? As I researched, I saw Samsung is being sued for this very problem. I'm now out of $2500 for the products I bought and $650 into repairs that didn't fix any problem. I do not have the money to now go buy a new TV.

My 2 year old LN-T4661F LCD TV has horizontal lines and ghosting black areas on all video sources. It needs a new $1,000 panel. Samsung will not repair, will not share any cost, and will not provide discount towards a new TV. Better TVs are now available for less than the cost of repair. I will never buy a Samsung product again. A $2000 TV lasted 2 years and is now a total loss.

I purchased a Samsung Plasma TV Model No. PN42A400C2D on Nov 27, 2008. It has been 2 years and 2 months since the original purchase at $699.00 and now the volume goes up & down by itself. Also, the channels keep cycling through on their own. The volume is now pegged at max and will not change. This is not even our main TV in the house and has had very little use. I came to your site and found others who had the same issues. These TVs should last much longer for the money we pay for them.

I purchased a plasma TV from Fry's Electronics store. The manufactured date is Feb/2007 (Model Code: HPS5053XIXAA / Type No.: CD50P7 / Model: S5053 and Serial No.: B1943CNP2011) and it was purchased for $2,600.00. I had this TV set over three years, and, now when the TV is turned on, it stays on for a short period of time (20 minutes or so) and the picture goes out. However, you can still hear the sound.

I had called Samsung and the representative said that the model number is not a consumer report listed as a defected capacitor product in her computer system, "only" the LCD TVs. I had told the representative the amount of money I had spent for a high-end plasma TV set at that time. I can now buy two LCDs for what I had originally paid for it. Hell, I can even buy a LED Samsung 3D for what I had spent back then.

Being a loyal customer to Samsung, if I knew that it would not had lasted, I would not had bought it--just because it's not listed on your little report as being defective now. The representative responded, "I will send a tech out. However, if it does not have a clicking sound as reported for the LCDs, the repair technician will not repair it, and the cost would be your responsibility."

Let's see just how many defective plasma calls they'll get after three years. This sounds like a good lawsuit to me. I suggest everyone to call Samsung and have their tech come out anyway. Just maybe, we would be listed in their little computers as the LCD, a defective product.

My 3 year old Samsung 46" LCD television experienced the powering off described by many early on then seemed to correct itself. Recently the left half of my screen powered on dark to black. After 15-30 minutes it would correct and I'd have a normal picture. I contacted Best Buy and spoke to one of their geeks who told me that this was a common issue and since the warranty had ran out it would be best to live with it until it finally failed then buy a new set since the expense of the repairs would be prohibitive.

Well less than a couple weeks have passed and it no longer corrects so I guess I need to purchase a new set. Maybe we consumers should start posting on Samsung's retailer sites maybe by taking a piece out of their pocket book they'll be more responsive to correcting their issues.

Like many others here, I am experiencing the off/on clicking problem with my 3-year-old Samsung 42-inch plasma TV. I wanted to ask Samsung directly why they haven't issued a statement or a recall of these thousands of defective units. Check out their evasive replies below. Do you think I'll every buy another Samsung product? Will you?

I bought this TV from Circuit City in August 2007. Two days ago it started the off/on switching with the clicking, which I see is a very common problem that thousands of your customers are experiencing currently. I would like to know why Samsung has not issued a public statement and/or recall regarding TVs with this problem? Doesn't Samsung care about its customers and its reputation? If I were in your position, I would do something quickly as, according to what I have read on Internet forums, more and more of your customers are stating that they will never buy a Samsung product again, nor recommend your products to friends.

Samsung's reply to my first email: "Thank you for contacting Samsung Electronics. We understand that the TV turns off and on itself and makes clicking noise when you try to turn it on. We apologize for the inconvenience. We would like to inform you that there are no reported information on this particular issue with the HP-T4254.

At certain times, it is normal for a TV to make a clicking sound, such as when you turn it on after a long period of inactivity or sometimes when you turn it off. If you hear a clicking sound and your TV is operating normally, there is nothing to be concerned about.

However, if your TV clicks one or more times and operates abnormally, most likely your TV is malfunctioning. Abnormal operation includes, but is not limited to, the following symptoms:

6. Displaying a flashing standby light

If your TV exhibits any of the symptoms listed above and clicks, your TV requires service. We recommend you file an online service request for the unit. Please open the following link to file an online service request to get the unit serviced: **

Note: Please do not click on the link, instead copy the entire URL and paste it in the address bar of the Web browser to open the link. If you require any further information, please feel free to contact us. Thank you, Samsung Online support."

My second email: This is in response to your email to me below in reply to my original email to you at the bottom of this page. You state that "there are no reported information on this particular issue with the HP-T4254." How can you say that when I have seen complaints about this and other of your TV models on multiple consumer complaint websites? My TV is constantly cycling on and off, while clicking constantly when it is off. Hundreds of other Samsung customers are experiencing this with different models of your TVs, including the HP-T4254. Do you mean to tell me not one of these customers has reported this issue to Samsung? Well then, let me be the first. I have, in just several hours, read of the bad capacitor problem. My question is, as I stated below, why hasn't Samsung issued a public statement and/or recall regarding these defective TVs? Your silence and denial will only hurt your company.

Then, Samsung's reply to my second email: "We understand that you have written to us earlier that your TV turns off and on itself and makes clicking noise when you try to turn it. We sincerely apologize for the inconvenience. Your TV will carry one year standard warranty from the date of purchase.

Samsung Online Support."

How Samsung can get away with this is beyond me. I think customers should bombard Samsung and stores that sell Samsung products (like Best Buy) with complaints. These problems is not occurring in the TVs until about 2 or 3 years, long after the 1-year warranty has expired. It's almost as if Samsung has put a timer on the problem. I guess they think the customer is going to run right out and buy a new Samsung TV.

I bought a Samsung LCD 52" flat screen TV in May of 2008. It came with great reviews and it was a fantastic TV, until about three weeks ago. The picture started turning blue on the sides and there was swirling around the picture. I thought it may just have been the significant temperature drop, so I turned up the house heat and the TV was fine. Now, things in the picture that should be black were coming out in green, white, and other light colors had a dark red blur, and the blue just looked plain funny. I bought this TV for a couple of thousand dollars and I couldn't believe that it was doing this after 2-1/2 years!

I called 800SAMSUNG and they referred me to an authorized TV repair service in the area that charges $80 just to look at the TV. After doing some research online, I've noticed that this is becoming a very common problem for Samsung owners and it seems that it is only a matter of time before I start having the issues with turning the TV on.

The repair service charges were $80 to look at the TV, but they haven't diagnosed a problem yet. Most people have said that they needed a new T-CON board, but it was cost prohibitive. Others have said that the TV had faulty capacitors. I hope that this complaint will help urge Samsung to take some accountability for their mistake and make it right for consumers that will otherwise never buy a Samsung again.

I bought a Samsung LNT4661F 46-inch 1080p LCD HDTV in 2007. During the last few months, I started getting white spots on my TV which went away after I turned it off for a few seconds. I called the customer service and I was told that it was a problem with some of their TVs (I should have recorded that conversation). Next, my TV would not turn on immediately (it took 30 seconds or so). As of yesterday, my screen turned dark and I could not see anything. I paid $2,200 for this TV and in 3.5 years, it has gone bust. I hope that there is a class-action lawsuit against Samsung.

I purchased a 50-inch plasma television and after about 6 months while watching the TV, it made a loud popping sound and the screen went black. I called Samsung and they sent a repairman out to look at the TV. The repair man told me that there was an internal crack on the screen and in no way was there any evidence of physical damage. After taking the TV, the repairman called me back 2 days later to inform me that Samsung refused to repair the TV. After making several calls to Samsung and being refused access to speak to a so called supervisor, given the excuse that each person I was speaking to was the highest up person I could speak to, I got a call from the president's office. Thinking that I might get my television repaired, instead I got berated by someone named Shawn who told me that there is absolutely no way Samsung will repair my TV and that I should not be filing complaints because I have been told already that there is physical damage to the TV. I was then asked if I spoke the same language as him because he is getting tired of explaining the situation to me. He was very disrespectful and really ticked me off. After basically blaming me for my television being damaged, he hang up on me after I continually asked him to have someone look at my television again and point out where there is any physical damage and if he himself could tell what happened to my television. Needless to say I am stuck with an $800 paper weight.

I am now out of $800 for a television that is junk and out of another $800 to purchase another TV, but this time not a Samsung.

I bought a Samsung 46" from Sears a little over 2 years ago. Last week, the picture froze and then it was full of pastel colored lines and the TV shut itself off. The red light kept blinking and the TV finally turned on after about 1 minute. This happened 3 times in a row. I didn't think about it again until yesterday, when it happened again, but this time, the TV never came back on.

I called Samsung and found out about the capacitor problem and they will come fix it for free but if it is not that, then I have to pay $100 for the diagnosis fee for them to step through my door. It sounds like that is what it is after reading the numerous complaints on this website. Thanks for the information. Why on earth is this not recalled at this point? This seems ridiculous. It seems like they should at least contact the owners of these models and let us know so we can get it fixed before there is a problem. I too, will never buy another Samsung product going forward, and I just hope that it gets fixed and that there are no more problems.

We have a 42" Samsung TV, with a Samsung stand which sits on our TV cabinet. At about 11:30 pm, while the TV was off, the glass/plexiglass base exploded, scattering glass shards all around the TV in about a 12" radius. It was a very loud explosion. And if anyone had been in the room, they could have been seriously injured. Samsung has not yet responded to us, but has not been encouraging, implying it was probably our fault. There is no electricity attached to the glass stand. The TV is less than a year old.

On 9/26/09, I purchased a Samsung 46" LCD-LED HDTV UN46B8000 for $2,300. About the middle of November 2010, I started having problems with the TV "rebooting" and the right side of the screen would often look like a scrolling colored test pattern. At first, I thought it was an AT&T U-verse issue as I was having other problems with that service. After a month of AT&T working to fix the dropped signal issue and replacing every box and cable connected to the TV, it came down to "it's the TV". I contacted Samsung's customer service on 1/21/2011. My TV is past the twelve-month warranty. They gave me the phone number of the closest repair, Q1 in Garden Grove. After describing the issue again for the office assistant there and her checking with the techs, I was told that the entire panel would need to be replaced at a cost to me of $1,500 (which is the current retail for a new TV of the same type). Because I never talked to an actual technician, I wasn't able to tell them that the odd thing is that it only happens during the day. About 7PM, the TV starts working fine until about 7AM. I'll still get rid of the TV as a part-time TV isn't acceptable. Samsung has lost this customer.

My Samsung TV went out, was serviced by a technician and 4 months later had basically the same problem. My TV turns off and back on every two hours, and every time it takes just a little longer to turn itself back on. I contacted Samsung and the repairs they recommended were useless. They also said the TV was out of warranty. Basically, don't buy Samsung TVs because the company can't or won't fix the problem.

I purchased my DLP TV five years ago (Model: sp46l6hx). Within days, it blew up. It was replaced with one which developed white spots--then, the screen went black. The third TV was delivered, but it was still faulty. I told the store that I wanted my money back but they said that it was now over a month old so I would have to prove that the fault was inherent at my expense to get a refund.

When I contacted Samsung, they told me to turn off and leave it for a while before turning it on again. I did this but the fault was still there. I phoned and visited the store where I made the purchase, but to no avail. I contacted Samsung again but they never sent anyone to fix it and they offered no help over the phone. I wrote to them but they never replied. Even after the guarantee ran out, I tried to complain but I was told that they were no longer responsible.

I bought the TV to watch, not to use it as an ornament. I am planning on going down the legal route as I believe that this is an inherent fault, as do many other people. I can't understand why Samsung let this get out of hand without doing recalls--or if they have, I can't find a list! The best part of my complaint is when I tried to fill out the form to request repair, it stated that my model of TV doesn't exist! Does anyone else have this problem?

My Samsung LTP468WX 46" LCD TV was purchased 5 years ago for over $4000. The power will no longer go on and when I called for service, they said that the part needed to fix it is no longer made. After days of calling for a resolution, I was lied to and told there would be an exchange along with a fee for an upgrade. Now, I have been told that the TV has depreciated in value 100% and I am responsible for buying myself a new television. I was also treated very disrespectfully by their customer service. Although the TV is five years old, it was rarely used, being that I work 80 hours a week.

I purchased a 42 inch Plasma on August 2007 and the television has ceased to work. The selling point for the TV was a lifespan of approximately 70,000 hours. If the TV ran non-stop, it would take 7 years approximately to meet that time. The TV hasn't even been used a quarter of that time and it no longer functions. There are tons of posts and threads about these HPT4254 models. Samsung refuses to stand behind its product that cost over $2,000.

Basically, I have a huge paper weight now. The price to fix it is almost as much as purchasing a new television set. I just want people to know Samsung products aren't made to last. Buy a really long warranty if you want the product to last!

I have a Samsung LN52A850S. I was satisfied with the quality of the picture until after the warranty was over. At the 13th month, it started showing vertical lines on the left side of the screen but would disappear after warm up of 5 minutes and then 10 minutes. I called Samsung support, and they told me the repair representative will call me and since it is out of warranty, I will to pay $80 for them to come in and look at the issue.

Finally, the TV repair guy came, looked at it without doing anything, and said that it's the LCD panel. It will cost approximately over $940 plus tax and labor. I called Samsung customer service again to complain. How can a 13 month TV go bad and what about the amount of money I paid? They advertised that it should last around 100,000 hours of usage but this was not even close. I pleaded with them to replace but they won't listen. Basically, they didn't care. It's tough luck.

People who have problems with their Samsung TV, the capacitor issues, please call the FCC and/or the Product Safety Commission. They will not do anything until people start to file complaints.

I purchased a 72" Samsung 1080p Slim DLP HDTV in February 2009. In November 2009, color began fading followed very shortly by the bulb burning out. We replaced the bulb on Nov. 16, 2010 and had to pay $200+ because our warranty expired in March.

Very shortly afterwards, we began experiencing a problem with the TV turning itself on and off. We never knew how long it might stay on and we tried unplugging it for a few minutes and also overnight. Now it will not stay on at all.

I contacted Samsung customer service and was directed to the company here locally that they contract with. The company is NISI and I was not impressed with their service nor their charge of $180 just to agree to come out and look at our TV and then we will have to pay whatever it cost to repair on top of that. Seems a bit pricey.

I decided to investigate NISI online and found nothing but complaints against this company, which in turn led to my investigation of Samsung and finding the same complaints as ours over and over again from consumers around the globe. Samsung obviously is aware of this problem as it has been reported in many of their models.

Samsung needs to recall these defective parts, which seem like it may very well be the capacitors on their power supply board. It is not right for any of us to pay for their obvious inferior part/parts and we should not have to bear the expense even if our set is out of warranty. When you spend $2,000+ for a TV, you do not expect problems like these in less than two years.

When u pay $1,000.00 for a TV, you expect it to last more then 2 years. I'm having power up problems now and sometimes it won't come on at all. I will never ever buy a thing that says Samsung on it again.

My Samsung LCD flat screen television with model number LN52A550 refuses to turn on, powers itself off, and fizzles off into oblivion. As you stated on your website, this occurred after the one-year warranty has expired. They advised me originally that it was the "capacitor" and would have a technician come out and fix the problem at no charge. They further stated if the technician diagnoses something other than the capacitor, then I'll have to pay for repairs.

Wouldn't you know that the technician diagnosed it as the "main board" needing to be replaced and with parts and labor that will cost me an estimated $375.00? Not only is the TV less than 3 years old and was purchased for over $2,300, NOW I need to pay an additional $375.00 to fix a defective product. Absolutely not.

After speaking with Samsung and demanding this be rectified, they agreed to supply the "part" free of charge. But I'll still have to pay for the labor ($150 estimated). I am absolutely disgusted with Samsung. I had a Sony Television for over 10 years and NEVER had any issues with it. I demand Samsung reimburse me for whatever "labor" costs are involved with me getting their defective TV fixed. I'm not sure how long this "fix" will last, I would ultimately like for them to replace the product with a brand-new one. Any advise or assistance would be great.

We bought a Samsung 46" Plasma TV (HPT4254X/XAA) in May of 2007. We watched it about 8 hours per week. It started cutting off intermittently in April 2010 and the problem became more frequent, until in September 2010, it could only stay on for a minute. Now it turns on, makes clicking noises but there is no screen. In June 2010 we were told by Samsung, "Sorry, out of warranty". We took it for a diagnostic in January 2011, they said part number BN44-00/6/A, a power source alternator, is bad. It would cost $350 to replace with a 1-month warranty. It is obvious that this is a defective part; too much power going through a part unable to carry the load burns it out quickly.

Samsung is recalling and repairing similar TVs with similar power problems for free. But when we called in January 2011 they said out that our TV wasn't included. Given that we paid $1,600 for this TV, we expected it to last beyond 3 years and certainly more than 1,000 hours of use. Samsung is responsible for repairing our TV and replacing this defective part but refuses.

I have a LNS4041DXX that I bought in 12/06. All the symptoms started a couple weeks ago. Delay, click and a long wait to come on (20 minutes). I am sure it is the capacitors that are talked about on the net. I talked to Samsung and at first I was told it was covered but today (1/6/11), I was told it was not. It is not in the series that Samsung is covering for this problem. Yet, I have seen reports of others who bought at the same time and they covered it. I paid big bucks for this and I am not pleased. We bought another Samsung last year. He said that one was okay. I will see about that.

I purchased a new Samsung 46" LED TV on Black Friday, Nov. 26, 2010 from Walmart. On December 25, 2010, the TV screen turned blue a couple of times then it went blue and stayed blue. Needless to say, I did not have the box nor the receipt. I called Samsung, spoke to customer service representative and she indicated that someone would have to come out and fix it, and someone would be in contact with me in 2 days. After a couple of days, I called Samsung and asked to speak to a supervisor. I wanted to know why my TV had to be repaired and could not be replaced with a new TV as I had only owned the TV for 31 days and had paid new price for it.

I was told that after it has been repaired 3 times in a year, I could get a new TV. Once again, someone would be in contact with me. The supervisor also gave me the phone number for a repair shop in case they did not contact me. On New Year's Eve, I called to set up repair and was told their hours are 8-5, which is the same hours that I work and someone would need to be home. Of course, I don't feel that I should have to miss work due to this. I called Samsung once again, spoke to the same supervisor Lamar and I was very upset by then. He told me that someone's schedule would have to change, either mine or the repair company to get the TV fixed. I told him that I had purchased 2 Samsung TVs in the past and this would be my last. He said he would call the repairman, try to work out something and guaranteed that he would call me back on that same day.

It is now Jan. 4, 2011 and I still have not heard from Samsung. Luckily, the nice manager at the local Walmart told me he could pull my receipt from the registers and would take the TV back. Thank goodness for Walmart. It is sad when Samsung will not even stand behind their own product.

I purchased a 42" LCD TV in the summer of 2008 and after two years, the TV is powering on and off. It was a Samsung TV model LN40A550P3FXZA, which I paid for $1,200.00. After researching online, I see a number of complaints and agreed with the consumers. Samsung isn't doing anything to fix this issue.

I purchased a Samsung 22 inches LCD TV (1 year warranty) in May 2009. It worked fine until several days ago, when it wouldn't turn on. I checked with Samsung, and downloaded firmware. Then I uploaded it through the USB port on the TV--still nothing. Now I am faced with the repairs, although this problem seems to be rampant with Samsung TV's. My mistake was in thinking that Samsung has quality products. Never ever will I purchase a Samsung product!

We bought a Samsung LCD TV model number LN46A750 less than 2 years ago and last week, we went to turn it on and it just clicked several times and then turned off, never producing a picture. I have read several complaints about capacitors and Samsung sent a technician out to change them but that was not the problem and they were unable to tell us what is. This is upsetting seeing we spent a lot of money and purchased this TV after doing a lot of research and less than 2 years later, we cannot even turn it on and Samsung will not offer us further assistance.

I had bought a 52" Samsung LCD television (model # LN-T5265F) from Best Buy. A little more than 1 year after owning the TV, we began to notice several clicking noises before the TV would turn on. This clicking noise progressively got worse over the course of a month. Then, the screen failed to turn on after the clicking noises.

We bought a Samsung Flat Screen LCD TV in October 2007. 3 years later, it started clicking on and off when it was turned on. It eventually stopped turning on. The model number is LNT4061F. We contacted the company but haven't heard back from them yet. After doing research on the internet, we discovered this is a very common problem due to faulty capacitors in the power supply board.

My LNS4692D LCD flat screen TV stopped working. The audio plays, but the video does not. The TV is about 5 years old. I paid over $3000 for it. It will cost me at least $500 to fix it. I understand that a lot of Samsung TVs are having the same problem.

My boyfriend and I purchased a 52" Samsung LCD back in '08. It was a big purchase for us and we had debated between spending a little more for the Sony or to stay in the middle with Samsung. We chose Samsung. About a year later, we began to have issues with it turning on. It started with a few "clicks" lasting only a few seconds and worsened as time went on. It would finally start after almost a half hour and all would be fine. We finally got in contact with Samsung and they made it seem like it was something that had never happened before. They sent out a repair guy and he charged $300 just to replace a little capacitor (I think that's what they are called). After that, everything worked beautifully; that is, until a few months ago.

The TV started doing the same thing. And as of right now, it has been almost an hour of clicks and I do not think that it is going to turn on at all. What's odd is that it's just not the power that does it. It is also changing the "source" (in my case tonight, trying to watch a movie) that seems to cause problems as well. It's a bit ridiculous that a $3000 television is crippled by a piece of crap capacitor that costs $300 to fix. Granted, I could do it myself for about a dollar, but I really have no experience in dealing with boards and fear I would utterly destroy it or myself. What's even worse than all of that is that Samsung doesn't even acknowledge that there is an issue at all. This many people having the same problem is not coincidence.

They should have had a recall on their televisions, offered free repairs, exchange, something! I began to do some searching for a class action suit as I was well aware of all the poor reviews regarding this same problem here and on other sites as well. I finally found a suit that pertains to the exact issues that so many of us are having! I don't know if I can put a link in here or not, so just search for Chimicles and Tikellis. Click on their site. Scroll down to the consumer protection section on the main page, then click on the Samsung television litigation link, and there's the info! I hope this helps. Best of luck to you all!

My Samsung LCD TV LN-T4661F is having the same problem as others, not turning on and when it does finally, it has a pixelated picture. Samsung is now covering this defect as it is a capacitor problem. I called Samsung 12/27/2010 and they say this is a known issue. Samsung is now covering this defect as it is a capacitor problem.

My 2 year old Samsung model LN54A630M1F has a problem with powering on. The TV is making a clicking sound when turning on power. It would not stay on, would click off and on. The repairman from Royal Electronics reported that the T-con board is bad and the panel is defective. The cost to repair the TV is over $900, which is not under warranty.

My 2 year old 42 Samsung TV model HPT4254X/XAA recently began making a clicking noise. Not soon after, the TV would no longer turn on. I searched the internet (thebuzzmedia.com, earthinfo.org, consumeraffairs.com, forums.cnet.com, etc) on this and quickly found thousands of Samsung customers who had this exact same problem. I saw that some of the customers were getting the problem fixed free by calling 800-SAMSUNG. I called and spoke to Kia, who knew nothing at all about this problem or the free fix.

She said a technician would call me back in a day and I would have to pay the technician. The technician called and without even looking at the TV, knew what it was as he stated. He fixes this issue on Samsung frequently and that it would cost $450! I called back 800-SAMSUNG and spoke to another representative who also had no clue about the free one-time fix I read about on the internet. She put me on hold for 10 minutes and let me know she found out about it, but I wasn't eligible because my model number ended with a different letter or something, even though it was the exact same problem.

I spoke to a supervisor, Lamar, who even admitted that if they gave me the one time fix, it would only be a temporary solution as they are only authorizing to fix the capacitors. What he stated and what I read all over the internet shows that fixing the capacitors only allows the TV to work for another 6 months or so then the same problem happens again. The power supply board needs to be fixed, but Samsung will not fix it, even for those customers that they are giving a one time fix to.

Samsung is ripping off the customer and should not be allowed to get away with this. They sold faulty products, are refusing to officially acknowledge it and are giving only some customers a one time fix that they know to be only a temporary fix. Please check the above mentioned websites or put in a Google search about Samsung clicking problem to find thousands and thousands of customers who are having this exact same problem on 1 to 2 year old TV's that Samsung is refusing to officially acknowledge. The TV cost $900 2 years ago, but they want $450 to fix a well documented manufacturing problem. I could get a brand new TV for $450.

I finally contacted Samsung when it took 15 minutes for my TV to turn on. Customer service person arranged to have someone come to my home within the next 3 business days to change the defective capacitors. The person just walked out the door and my TV works fine now. Because the capacitors were faulty, the repair was free of charge.

We bought our Samsung LCD 55" TV in June 2009. The TV is 18 months old. About two months ago, the picture started blacking out and re-appearing for no apparent reason. Two weeks ago, it died. No picture, no sound, nothing. After speaking with a Samsung Representative, I was informed that there was no warranty remaining on this purchase. We paid over $2500 for the TV and it should be considered a crime for businesses not to stand behind their products of such value. This should fall under the heading of the Lemon Law'. Only after repeated complaints was I able to get Samsung to agree to repair the TV on a one-time basis only. This TV needs a recall more than a repair.

Our 3 year old Samsung 42" LCD TV recently acquired a pen head white spot in the middle of the screen. We called Samsung. They explained that they would take care of it but there were no technicians in our area. They would do an exchange program with us. We did not agree to any of this. We were told they would contact us within 5 days of the email which was December 14th. Today we called and was told they still didn't know what the exchange rate was and someone would contact us. They act like they don't want to stand by what they agreed to in their email. Our Work Service Agreement # is **.

On 09/05/08, I purchased a Samsung 46 inch LCD TV, model number ln46a750r1fx2a, for $2,399.99 from Best Buy. I have hardly used this TV in the past 28 months. On 12/13/10, the TV will not fully turn on and then shuts itself off and keeps turning itself on and off. I contacted Samsung and they told me to unplug the set for a few minutes and try again.

This did not make a difference as they told me that if the repair fit one of the 3 or 4 scenarios it would be covered for 1 time free of charge. If not I would have to pay for the service call parts and labor. I skeptically agreed and they told me I would hear from a company called signature technology group within 2 days for an appointment to be made. As of this email (12/18/10), I have not heard from anyone. A $2400.00 television should last more than 28 months. This TV was hardly used. This sounds like the same problem I am reading about all over the internet. Anyhelp would be appreciated thank you.

We purchased a brand new Samsung LN-T4032H LCD TV in December of 2006. I have read and re-read many other complaints and frustrations regarding the very same issue. The issue: initially sporadic power issues followed by difficulty powering on which is shortly followed by excessive time to power on and then complete failure to power on. Honestly, I believed that we just had a lemon TV. However, after reading the same complaint from so many people who have located this web site, (can you imagine how many more complaints there actually are from other people) I have to believe this is a huge manufacturing flaw from using inferior materials. This is really frustrating. I agree with every individual on this site that has suggested or demanded that Samsung recall or replace these TV's.

I bought a Samsung 40" LCD television model LA 40C530D, bill number SGPL 031249 on 29th of August 2010 from the authorized agents Sinhagiri Limited, Duty Free Center, 5A, arrivals terminal Bandaranayke International Air Port Sri Lanka. I bought the TV as a gift to my daughter to celebrate her graduation from law college on 5th December 2010. The TV was left in its show room packing from the purchase date until it was opened on the 5th since it was a surprise gift to my daughter. To my great disbelief, disappointments and regret, the TV set did not work. I immediately called Sinhagiri and they advised me to bring in the set the next day since 5th was a Sunday and Sinhagiri service station was closed.

Therefore I delivered the set to Sinhagiri Service Station xxx, *** road, Colombo 07, the first thing on Monday 6th December 2010. I called Sinhagiri Service Station that evening and was surprised to hear that the set was in working condition and that there was nothing wrong with it. However, they further advised me that they will be doing a thorough check since the set was under warranty and that they will need one more day to do the full check. When I contacted Sinhagiri the next day, 7th December, they advised me that they have not completed the checks. On 8th December, again I checked and again a technical officer, Mr. ***, advised me that they are still checking the unit. I was getting impatient with the poor quality of service being provided to me and talked to a senior person at Sinhagiri, Mr. ***, who guaranteed that the set will be checked before close of business on the 8th of December.

In the evening when I called him, I was very surprised to hear that they have located a fault which has resulted due to a small lizard crawling in to the TV panel board and short circuiting the system and burning a circuit. My mind went immediately to the condition. I kept the TV from 29th August to 5th December and realized that I had not opened the original packing until the 5th. The lizard may have entered the TV set while it was in the supply chain. When I informed these facts to Mr. ****, he appeared to be not willing to consider my reasoning and rejected my claim. When I appealed to him to talk to the higher management and provide some relief to my plight, he advised me that he was unable to do so since the whole of the top management was on a business trip to Korea. Therefore I gave up further reasoning and asked for the bill which amounted to LKR 24,500/=.

I was feeling very disappointed with myself and depressed for taking a decision to purchase a Samsung instead of a Sony, Philips, Singer , Panasonic, etc. or any other brand since the price I paid was a considerable amount to me, personally. Therefore, I spoke to agents of other brands to check on the possibility of a small lizard crawling in to a LCD TV set while it was in its original packing. All of the agents advised me that there is no space or opening on LCD TV set large enough for a small a lizard to crawl in and that it was impossible if the TV was in the show room packing. Further, Samsung agents Sinhagiri Service Center advised me that this was common cause of breakdown in Samsung LCD TV sets. If Samsung TV set have openings large enough to allow small lizards to crawl in and damage the circuitry, then I feel it is a design fault of the manufacturer.

Any TV set designed for the tropical region should consider the possibility of small lizards and insects crawling in and fouling up the electronic equipment inside. After hearing the above, my disappointment and depression was compounded and I felt like I was deceived away from my money. I was looking for some relief for my plight in other areas and read the warranty card and it stated warranty does not cover replacement caused by loss or damage from any misuse or abuse, unauthorized repairs, alteration and removal of serial number, voltage fluctuation or any alteration. It does not mention anything about small animals crawling in to the set and damaging the system. If this hold true then such damages should be covered 100% by the warranty and Sinhagiri has deceived me away from my rights under the terms of the warranty.

I have explored all option to get a relief for my plight and found no solution. Therefore, I am writing to you with great expectations that you will explain how the above happened to me, your customer, and that you will provide some relief to my misfortune. This incident has completely tarnished the food perception I had towards all Samsung products and it is going to affect all my future decision personally as well as officially. I would very much appreciate if you could take some positive action to reinstate the brand image I had in my mind about Samsung products prior to the above mentioned purchase of a brand new Samsung LCD TV set. Thank you.

I had a problem with bad capacitors for my lnt4665. Samsung had a technician come out to fix it. Before he left, I told him that the picture was not the same as before. I actually went out to his car to stop him from leaving to tell him this. The picture was just not the same. He said there was nothing he did that would affect the picture and it looked fine. It was not fine and it was dimmer and definitely not as bright or clear.

I then called Samsung; my service advisor and she did not return call. I then noticed the next day a three black lines going down the TV. This was not there before the fix for the capacitors. Samsung says that this is a different problem and will not cover it. I understand that it is not under warranty, however, I believe this was caused when the technician laid the TV flat to change the capacitors.

Samsung should fix this. This TV just turned three years old and it should not be having any of these issues. Samsung is known for the capacitor problem and I have read hundreds of complaints about these display problems. I would hope that there is a class-action lawsuit against them.

My TV now has lines going down the right side of it and I am just waiting for more.

I bought the Samsung Impression A-877 from Replaceyourcell.com. The screen stopped working within two weeks, so I returned it to Replaceyourcell.com under the 30-day warranty agreement. They sent the phone back to us (supposedly fixed). It worked for about three weeks, meaning it was now out of the 30-day warranty. I was told to contact Samsung. Samsung informed us that since Replaceyourcell.com had already used the one-year warranty to fix the phone, Samsung was not responsible to fix it. Doesn't one-year warranty mean that you have a working product for at least a year? Since I have had this problem, I have spoken with three people at work that have simply been out the approximate $160 for this phone because they gave up the fight.

Samsung is making a killing on phones that don't work and they won't fix. I would gladly accept one of their other cell phones as an exchange. I do not want a Samsung Impression because of its track record of being unreliable in receiving texts and calls, not to mention the fact that the touch screen features stop working within three weeks. I cannot prove this, but had job opportunity that did not happen because phone had stopped receiving phone calls on a sporadic basis for about two weeks before I realized it.

I woke two weeks ago to find my 58-inch Plasma TV had an internal crack in the screen. There are no external cracks but however, Samsung refused to honor my one year warranty. The internal screen cracking of Samsung Plasma TV is a well-known issue by Samsung and its customers. Also, this damage is due to something called thermal expansion.

As many have said, my Samsung LCD TV takes forever to turn on and the sound goes out randomly. I will never buy a Samsung ever again because customer service will not acknowledge or take any responsibility for its crap product. We cannot afford to repair or replace this faulty product that we paid close to 2k for.

We purchased a Samsung 52" LCD TV Model Number **** in 2008. We have had nothing but major problems with this TV, starting with a pixel problem while it was under warranty. We thought we had bought an extended warranty but realized we had not done so. Now we are having problems with a distortion in the picture that probably is something like a motherboard. I called Samsung out and the guy said it would cost $1500 to fix! He said, "Throw the TV out and buy a new one!" I then had another technician try and fix the problem to the tune of $450 and the TV is still doing the same thing! We are so dissatisfied. An expensive TV like this should last longer than two years! Samsung needs to stand behind their product and not just have the attitude. I am so sorry but your TV is a piece of junk, have a nice day! I will never buy another Samsung product again in my life!

I bought a Samsung Series 6 LCD which has the random power off / power on problem that seems to be caused by an overheating capacitor. It's a design fault since they need to repair all sets worldwide, end of story. Otherwise, they will likely go the way of Aiwa. I brought an Aiwa Hi-FI system almost 20 years ago, they were the Samsung of the time, innovative and cool products, etcetera. It was awesome until the CD started skipping after about a year or so, got progressively worse, due to poor design, caps I think it was. They had a class action in US but not like most other companies, they refused to admit liability. So I refused to ever buy from them again. Lots of others must have thought the same as they went out of business and Sony brought them but hasn't managed to revive the brand! Samsung learned a lesson from history, that is, honor your product or risk your business long term.

We purchased a Samsung LCD TV (Model #LNS4051DX/XAA) less than 3 years ago. The TV began clicking several times before it would come on. Now, it does not work at all. Turns out that it is a capacitor issue. Samsung is using a 10V capacitor for a 12V BUS. Samsung has admitted fault on the 2007/2008 models and is fixing them for free out of warranty. Mine happens to be a 2006 model purchased in 2007, so they say it is not covered. It is the exact same issue and the same power source. I have called 3 times and sent an e-mail and they are still refusing to even have someone look at it at no charge.

Our 32-inch LCD TV (LN32A550) in the bedroom had been making popping noises in the middle of the night when the unit is turned off. It would wake us up. One night the ADT fire alarm went off. We smelled the scent of an electrical fire. We pulled the plugs of the HDMI Cable box and the TV. It was a good thing we were home. I called Samsung and at first, they said they were not going to do anything to resolve the issue since the TV was clearly out of warranty.

I called to speak to someone with more authority and told them about the fire. So they are now sending someone to the house to fix the capacitors . If it is not caused by the capacitors, we will have to pay to have it repaired. I guess your house has to burn to the ground to get Samsung's attention to fix the issue they have with their TV's. By the way we could buy 3 new TV's for the original price that we paid for this one.

We bought a Samsung TV from Sam's Club two an half years ago for the amount of 1,250.00 dollars. After those two and a half years, the TV completely shut down. We called samsung numerous times and addressed the problem and their response was to replace the lamp. So, we went a head and replaced it and that was not the problem.

The TV is basically a defect. This should be considered a recall to the government. Because this is ripping off me and other consumers, thousands of dollars from our pockets. I purchased a TV that last for short period of time! This is a big fraud and needs to be stopped. Thank you.

We bought a Samsung TV from Sam's Club two an half years ago for the amount of 1,250.00 dollars. After those two and a half years, the TV completely shut down. We called Samsung numerous times and addressed the problem and their response was to replace the lamp. So, we went a head and replaced it and it was not the problem.

The TV is basically a defect. This should be considered a recall to the government. Because this is ripping off me and other consumers, thousands of dollars from our pockets. I purchased a TV that last for short period of time. This is a big fraud and needs to be stopped. Thank you.

We have had a Samsung LN-T4661FX/XAA LCD TV since August 2007. A little over a year ago, we starting having problems with it powering on. It will power off and on for sometimes as long as 15 minutes. When the picture finally comes on, there are pink and white dots all over the screen. This happens every time we turn on the TV. I'll turn it off and on two more times and the dots are gone. I have contacted Samsung over a year ago and they told me that they were not aware of any problems their products are having.

I find this ridiculous since all one has to do is google "Samsung LN-T4661FX/XAA" and you can see how many people out there that are having the same problems. Apparently, the part that needs to be replaced is not the fix, since it's the same part that keeps going bad on these TVs. In other words, they haven't fixed the problem, which would make sense because they won't acknowledge that there is a problem.

Is their any recourse for us in regard to this very frustrating matter? Thank you.

I have a 40" Samsung LCD model LN-S4051D purchased in October, 2006. I also purchased a 4yr extended service plan all thru Best Buy. Last month, one month after the service plan expired the TV started having the famous power supply problem: after turning on the TV it just blacks out, the red LED light stays off (on only when we turn it off) and the audio stays on. I shut off the TV and back on a few times, finally the TV stays on. I think the warmer the set gets the better the chance it has to stay on. Maybe because parts start expanding from the heat. This problem is happening more frequently now. I heard that the repair could cost up to $800 depending on what the technician finds.

We had a repair tech out twice thru our BB extended svc plan but, not for the power supply issue. By the way, Best Buy has not given us any problems regarding the black screen issue because I never called them and the problem happened after the extended svc plan expired. I started researching Samsung newer model LCD's and I'm finding that the black screen/power supply problem is still happening and with the newer models. What a shame and very irresponsible on Samsung's part, I'm sure they are well aware of this problem. Furthermore, I read a post from an experienced technician and he said Samsung used the cheap Malaysian power supply and capacitors. He used a Panasonic power supply and capacitors and at that time worked very well.

Let me just add my complaint to the 100s regarding the Samsung clicking on and off. Fortunately, I purchased an extended warranty which still had a couple of months left on it. They had their tech come out, he didn't even diagnose the problem. He went straight to the two capacitors and replaced them. Thirty minutes later, he was gone and the TV is working fine. He told me that he thinks Samsung has extended the warranty on this problem but I don't think they are actively soliciting claims! Call them.

I purchased a 46 inches Samsung LCD TV on April 14, 2008 from Circuit City. It started acting up about a month ago with black screen, vertical lines, double imaging on right side of screen and very dark picture but after about 20 minutes, the TV corrected itself. I thought it was my cable that I had a Service technician come out and check but the cable was fine. Now the picture is terribly hard to watch, if at all It takes hours to stop the above-mentioned problems. I called Samsung Support and I was informed that it was not their problem. They would do nothing and said sorry but that's not covered. What? It is basically a new TV and very expensive to boot! We bought it just before my husband retired because we read it was a very very good TV and we foolishly thought we did not to worry about buying a new TV for several years. Yeah, right! I think Samsung should help consumers. I paid $1700.00 plus tax and now we have a terrible set. Shame on you Samsung. I will never buy another product with your name on it!

We purchased a Samsung model LN52A530P1FXZA LCD television 52" at Best Buy in Hixon, TN on June 30, 2008. After 2 years of operation, the left side of the screen went out. After numerous attempts to get the thing fixed, we were told by the service technician that we had to pay $1,100 to replace the LCD panel. During our conversation with the service technician, we learned that the TV had been repaired on June 18, 2008 (2 weeks prior to the day we purchased the thing from Best Buy).

After speaking numerous times with 1-800-SAM-SUNG we were passed to the Executive Customer Relations Department, where we were told that they will do nothing for us. We spent $1,800 for the TV that was sold as new, but Best Buy had it repaired plus $1,100 after 2 years to replace the LCD panel. My suggestion to anyone considering a Samsung product is to reconsider their decision.

My television model has stopped working on me. I researched information online to see if anything was available for my specific model and to my dismay, I ended up writing you all because I seem to now to be a statistic. My problem was written verbatim time and time again with everyone ending with the same results. Samsung stating that I was out of warranty and there was nothing they could do to help. This problem seems to be a very simple fix to knowledgeable people in this field of study but sounds like Russian to me. Please help me and all the other hard working Americans that have spent money on a product that seems deemed to fail. All I want is my TV to work.

My three year old Samsung television is doing the same thing that everyone on your site is complaining about. It clicks 3 times and takes a long time to turn on. I wish I was not able to find more complaints like mine but seem that Samsung has multiple people complaining about the same issue and should offer some kind of recall on these shotty televisions.

I have had a Samsung BD-1500 for about a year. I recently added a Pioneer A/V receiver and hooked up the HDMI output of the Samsung to the HDMI input of the Pioneer. After about 30 minutes of playing any movie, the DVD/BR starts to have flashes of static about 30 seconds apart. After switching out another DVD player and disconnecting the Pioneer, I narrowed it down to the Samsung player. It seems anything other than a direct connection to the TV via an HDMI cable will cause the static. Very odd but very reproducible.

I bought this Samsung 40 LCD 11/28-2008. It's less than two years old. Now it just won't turn on at all. I called Best Buy which I bought it from. I was told to pay $150 and plus for diagnosis. And I have been told that they are broken in two years and there are a lot people complaining that. Is there are anyway we can get the company to repair or replace?

The capacitors of the Samsung 32-inch LCD TV failed. The TV no longer works when it was just a little over two years old. The TV cost around $700 at the time purchased and only lasted two years.

I purchased a Samsung TV 3 years ago. The sound cuts out. It takes a long time to come on and when it does sometimes, all I get is stripes. I called and asked them if there was anything they could help and they said they would check for a service person in my area. Two days later they called and told me they're Samsung.

I own a Samsung 50 in Plasma TV. Model FP-T5084. It is a little over 2 years old. When I went to turn it on, it made a clicking sound and would not turn on. I researched the problem at several websites and it seems many people have had this same problem and is a faulty power supply to include the board in some cases.

I went to Samsung's site and it even list this as a problem. When I spoke to a representative, I was told nothing he could do, I would have to have it repaired. From what I have seen on other sites this may just be a temporary fix. Some customers, very few have been offered free repair. This site list other similar complaints: http://www.earthinfo.org/samsung-tv-makes-a-strange-clicking-sound/comment-page-20/#comment-13823. Seems like if Samsung knew about this problem, they should have recalled the TV or at the very least sent something to the consumers warning of this problem

I bought a Samsung LCD 46" 1080 TV at Best Buy three years ago on Thanksgiving Day. Since half year ago, the TV started to show black shade on half of the screen after the TV was turned on for about 15 min. and then after half hour the black shade went away. It happened every time when the TV was on. My 1 year warranty is expired. What should I do?

Two years ago, I purchased a 46-inch LCD Samsung flat screen TV. It now takes a minimum of 3 minutes to come on and numerous clicks. Why?

I paid $3000 for Samsung 7100 55" LED about 1-1/2 years ago from Best Buy and it's starting to fail. The TV got horizontal lines from right half of the TV 2 weeks ago, and now the whole screen has horizontal lines (1/4 inch apart). I haven't called Samsung yet, but I'm not very optimistic. This might be my first and the last Samsung TV. I'm going back to Sony.

I have Samsung LCD TV LN55B60. The product apparently supports connecting to Internet via LAN cable and wireless. I plugged in the LAN cable and the TV does not recognize the cable as plugged in. I bought a wireless link stick and when I plug the wireless link stick, then the LAN cable is also recognized. I tried connecting to the wireless network and I failed. To begin with, I could not set the security access code to my home network. I called up the Samsung service at 1-800-SAMSUNG. I could not believe the solutions they were proposing (talk to the router manufacturer, talk to the Internet service provider, it is not a problem with TV and don't call back, etc.).

After calling them about 6 times, they scheduled a service visit. Soon after, I got a call from a tier 2 support person. This person had the patience to work with me. After being on the phone for about an hour, we discovered that the product does not support DHCP (auto mode does not work) and the security code is restricted to A-F and 0-9 (you cannot use lower case A-F). Soon after you connect to the Internet, it will also drop my VPN connection. I have listed all these problems with the tier 2 service person and he told me to call him back (he gave a number) after trying out few more things. I have not been able to reach that person at the extension provided (it comes up as invalid extension). I have tried contacting the tier 1 support and they cannot transfer my call to the tier 2 person and I was forced to describe the problem all over.

If anyone has any suggestions to get this taken care then it is much appreciated. The TV works well, but for the problem I have run into. The experience with the service provided has made me extremely unhappy customer and I will not buy Samsung product again.

Samsung HL-S4266W sometimes gets white spots on the screen and it is very expensive to fix. It is caused by tiny mirrors stuck inside of the projector. You basically have to replace the whole projector, which can range anywhere from $250.00 - $500.00.

Buyer Beware! We have a 2-1/2 year old Samsung 40" 1080p LCD TV that has the turning on & off issue that's been ongoing now for about 6 months. Typically, when we first turn the set on, it will click 5-6 times and eventually get a screen with nothing but vertical lines. At this point, you have to turn the set off & on again. This happens about 3-4 times before you ever see a picture. When you do finally get a picture, it usually has dots peppered throughout the screen. You then have to turn it off & on again a couple of more times to finally get a good picture.

Fast forward to this morning, I got to the screen with a picture with dots. I turned it off/on, the TV has been clicking now for 2 hours & hasn't produced any picture, not even lines. After what we've read online & experienced, needless to say, we will never and I mean ever buy another Samsuck, err, Samsung product of any kind. We recently gave away a 4 year old, 37" Vizio that we weren't using that had just as good a picture as the Samsung and is still working fine and was a lot cheaper than the Samsung. We're fixing to give Samsung a piece of our minds, for what it's worth. Buy Vizio.

I purchased a 52" Samsung LNT5271 TV in 1/2008 for $3000, great TV at first. In 11/09 started having problems, developed thin white horizontal line across the bottom of the TV. Called Samsung, they did send out repairman who claims it was the cable box, not the TV. Had cable box replaced, problem returned a couple of months later. Then several months later, turned TV on and now have about a 3" bluish green vertical line about a foot from the left side. Had purchase 1 yr extended warranty that expired on 4/24/10, so I called Samsung regarding the problem.

At first I was told they would do a free repair, next call was told they would extend warranty free of charge, third call was told sorry we can't help you, TV's out of warranty. Per conversation with TV repair man, the LCD panel has gone bad & will cost approx. $1500 to replace it, also was told it is a defective part from Samsung. No help from Samsung just got ripped off for $3000. TV only lasted 2 1/2 yrs. Never buy a Samsung product. They sell inferior products, but charge a premium price and don't stand behind their products.

Paid close to $2,000 for a 42 inch plasma Samsung TV that failed less than five years later. Cost for repair $500+ to replace the "Y Board," which according to the technician is "normal" for a plasma. Lesson learned? No more plasma or Samsung TVs in this house.

I have a Samsung LNT4061 LCD TV that is about 2 1/2 yrs. old. The TV has the same power on clicking problem that seems to have been a major problem for years. I am shocked at how many complaints I've discovered for this problem and nothing has been done. Is this the beginning of even more problems with this TV? I paid $1,000 for this TV and $1,000 is a lot of money for me to spend. I do not have the skills necessary to fix this problem myself and I cannot afford to pay a technician. I did a lot of research before deciding on a Samsung and I am now so disappointed. I will not be purchasing any Samsung products again and will warn everyone I know to stay away from Samsung products. That seems to be the way Samsung wants it, so good luck Samsung. There's plenty of competition out there.

I bought a Samsung LNT5265F a few years ago and it is now displaying a picture with a green digital halo around images when the TV first starts up. It lasts for about 5 - 15 minutes. I think it's related to the temperature because when it heats up, it then goes away. I don't think this should be happening to a 2 year old TV. It's just after the warranty is up and I see how many others have had issues, it makes me wonder if it's part of a large trend or widespread issue. It's definitely tainted my view of Samsung.

I purchased a Samsung 550 series 46" TV in July. In November the eco saving played up, then the picture went. Samsung took the TV away for a week only to tell me the mother board went, and now they want another 15 days to think about repair or replace. This is a big company and this is disgusting, add to that their customer services, who refused to put us through to a supervisor, fudged the complaint we were making. Saying things we did not say and then put us on hold because they couldn't "do" anything. This is totally ** service and I will never buy Samsung again, I was an advocate until now, very disappointed in them, very angry.

I have a Samsung 32" LCD TV that was manufactured on June 2008 and purchased August 2008 with Serial No. ****. The transaction no. is ****. The issue is the TV won't turn on. I am paying the price for buying a Samsung LCD TV! Various forums tell me that the 2008 TVs have a capacitor issue in the power supply and I am expected to ship it to New Jersey on my nickel and wait for them to figure out if it is a capacitor issue with a $120 hold on my credit card. Let me assure you that this makes no sense anyway you look at it. I have a Panasonic TV which I have had for 8+ years. This shows that the mistake was mine opting for a Samsung. I can assure you that I am not going to let this slide. This is Samsung's fault by putting a bad product on the market and they need to have it fixed.

So we had our Samsung 50 in for about two years. Mind it that this TV was not used for about one year out of that two years due to moving. Anyway, the TV was clicking various times for about week until one day it would just click and not turn on. I called Samsung and they said my warranty (1 year) expired and they could not do anything for me! And my warranty expiration with Best Buy as well so I'm out a $3500 TV? Pretty much no one will do anything to help us and after reading so many reviews of people having this issue I know Samsung must definitely know there is something wrong with their TVs! And I'm guessing they don't care because they already have our money!

Purchased 56" DLP model HL56A650C1FXZA two years ago. Lamp has burnt out three times, the ballast twice. Thank God I purchased extended warranty. It's Incredible for expensive electronics. I'm still waiting for payment from 1st ballast blow out 3 weeks ago, when ballast blew again.

We bought a 61 inch dlp TV in 2007. Dec 2009, it would turn on but remain a black screen. We took it into a repair shop and they said it is the led module and it would be about $3,000 to replace. Samsung had guaranteed its led modules would last for over 25,000 hours which obviously it did not. We never had our TV constantly on.

We called Samsung to see if they could at least provide the part (which was the majority of the cost) and we were told our one year warranty was up and there was nothing they could do for us. We were huge Samsung fans, bought the bluray and looking into the sound system, but now we have decided to not buy Samsung again until they can prove to be a more reliable company.

So far I am very disappointed as I just opened the box last night and hooked coax cable from wall to TV only to find out that it won't pick up any cable signal! At first, I called Time Warner last night and their Tier 3-department explained that this was a common issue/complaint with Samsung TVs across the board. We had troubleshooted all possibilities but to no avail. He suggested that I call Samsung. As a side note, all my other 1080p TVs connected the same way have no issue with the cable signal translating to a clear crisp and beautiful image.

Anyhow, I did call Samsung last night only to be asked to call back this morning for Tier 2 help, no problem! So, I called and a CSR named Toni gave me terrible customer service, refused to transfer me to level 2 care and said that the escalation to a supervisor was not available and when I insisted to speak with a supervisor she finally budged and had me on hold for a good while before she hanged the call up on me. This just happened this morning. Oh and did I mention that Toni called me 'horrible'?

I called back and spoke to a supervisor named Kalyssa who transferred me to Tier 2 but 35 minutes after being on hold waiting for that to happen, I called Samsung back on my other line and spoke yet to another supervisor Kendon only to still have no resolution in sight. In any case, this is the trail of disappointment with Samsung, Samsung products, their customer service support or lack of it and unavailable technical help. I am returning this TV back to Best Buy and likely never looking back at Samsung again!

I purchased a 50" plasma HDTV on 9/08. On this year, 2010, I was watching TV and it turned off by itself, that was the end of it, never turn back on again, this TV still looks like new. I have take care of it very well. I call Samsung just to hear my manufacturer guarantee expired 10 months ago. Samsung said to me, it is up to me to pay for a repair person, this is horrible as soon as the guarantee is gone, so is the TV. I can't pay for a repair person just the sound of it is expensive, so I have a 1,300 TV good for nothing.

Bought Samsung TV model number AKWF3CKQ600354E in 2008 and since then I've had to replace the bulb three times. It's just blown again and I've been trying to contact someone at Samsung and they keep giving me a runaround. My old big screen TV lasted almost 16 years.

We bought a Samsung LCD TV (50 inches) two years ago at Rentavision Australia. TV usage is not heavy, with viewing limited primarily to night-time viewing. However, last month, it started clicking then turning off; first for long intervals and then finally, it was doing it every minute and even more often. Finally, there was no more picture at all.

It turns out that this problem has been experienced by many other purchasers of Samsung TV. A service technician came to fix our TV, charging us the service fee of $90 and saying that the problem will likely re-emerge in a couple of months and that we should be replacing the power source, which will cost us about $400. This is completely unacceptable, especially because so many consumers were affected. They should recall the product and replace the TV. I thought--mistakenly it turned out--that Samsung manufactures high-quality products. My family has always been using Sony televisions but we thought that Samsung products were promising. So we gave it a try. Unfortunately, it was a very expensive learning experience. We are extremely dissatisfied with Samsung.

I purchased a Samsung TV and it broke after less than a year. Let it be noted that I sent in another complaint; however, my street address was incorrect and my narrative on that complaint was rather long and I don't want to retype it. Please cross reference and consolidate this complaint with the one I just submitted.

I purchased a Samsung LCD 46 inch Series 6, 630 flat screen television. I purchased it on December 20, 2008. It has barely been used because I was pregnant and in the hospital on bed rest with twins for 3 months and wasn't even in my home for another 3 months after that.

I'm so upset with Samsung because my television just clicks on and off. It sounds like it wants to power on but it just shuts off and on by itself. I get no picture and no sound. I paid a lot of money for this television and now, I have to pay 500.00 plus dollars to get it fixed. I've only had it for less than two years and never use it.

Something needs to be done with Samsung and how they build there TV's. In this economy, when consumers are trying to hold on to their homes and put food on the table and pay for health insurance, to pay $500.00 for a TV repair for a TV less than 2years old is ridiculous and absurd. Samsung sucks. Never again will I buy a Samsung product!

My Samsung flat screen TV is only 1 and 1/2 years old and is increasing having trouble turning on. I've been reading on line that thousands of people have this same problem with their Samsung TVs but the company isn't willing to repair or replace the faulty TVs. This is frustrating and almost unbelievable! How can such a well known company make such shoddy equipment and get away with it?

My less than 2-year old Samsung 55" LCD HD now have vertical lines on half the screen. My $2,000 went down the drain.

I bought a new 22-inch Samsung flat screen TV which is now one year old. I have had it in repaired 4 times in one year. It's never fixed, never works, no picture, and has crackling sound when turning it on. I brought it to Regional Repair in Brighton, MI 4 times. The technicians say it is not fixable. I contacted Samsung CS 4 times. Each time, they say to bring it to their repair facility. This time in October, Repair called Samsung telling them it's "unfixable". I waited for 4 weeks. Samsung called and said to replace again the circuit board. No Resolution, no TV.

Bought a Samsung DLP 67 inch TV exactly 13 months ago. It has quit working twice. The first time it quit was the day it was delivered. The second time was two days ago. It has had a couple of minor problems that I have chosen to overlook. Samsung has a real problem with there DLP TVs. I spent $2500 on a TV that doesn't work.

We purchased a Samsung LCD TV model # LN46B650 on July 11,2009. In less than 15 months the TV set has multiple lines running through the screen and the audio turns off. We waited a very long time to purchase this set. We thought we had purchased a quality product, highly rated in Consumer Reports. I called Samsung regarding this problem. The person I spoke with said that he was sorry it happened but the only thing they would do is set up a service appointment at my expense. Since I purchased the extended warranty I contacted Best Buy and they sent a service rep out immediately. The service rep said that it could not be repaired.

Our three-year old 40 inch LCD Samsung TV clicks 4 or 5 times before it comes on. We are having the same problems as everyone else. We feel Samsung needs to have a recall of this TV. We will have to pay to have a TV repaired because of Samsung's poor quality.

According to tech that came, he said that this would all be easier if Samsung would send good parts not cheap ones or replace the unit he has recommended it but Samsung still won't admit budge. I will never buy a Samsung again. Samsung needs to give a new TV or my money back. They should go out of business. They are rip offs.

I have a 56" Samsung HDTV DLP Television less than 2 years old. The TV shuts off after every 20-30 minutes. I've contacted Samsung several times. They first suggested I contact a tech. and have the Lamp replaced. Then $ 250.00 later after lamp replacement TV still shuts off. Samsung rep. still insisted it was the lamp, either defective or installed improperly. I have since had another lamp installed and another diagnostic opinion. It seems these TV's have problems with overheating causing the Main board to become defective. Needless to say the main board is very expensive to replace. It would be cheaper to purchase a new TV. The last two phone calls to Samsung resulted in my being disconnected while placed on hold.

Samsung LNT4665F 46" LCD TV, purchased August 2007. When TV is initially turned on, sometimes I experience a 10-15 second delay before the picture comes on. Then sometimes, the picture comes on normally. When TV is initially turned on and the picture eventually comes on the entire screen, the picture is covered in purple pixels. If I turn the TV off and then on again, the "purple pixels" disappear. These problems have been going on for the past month and are getting worse and more frequent. A TV that costs $2000+ should last a lot longer than 3 years. When is someone going to bring a class action suit against Samsung? I get no satisfaction from Samsung as my warranty was only for one year.

The Samsung 40" LCD Flat Screen TV that I bought in October 2009 started to "cycle" with the turn-on activation noise multiple times and would not turn on. It needs multiple attempts. We left the TV on overnight to allow for time to search for paperwork and contacted customer assistance but it turned itself off during the night and will not turn on now.

We will miss the World Series game tonight. Most of damage is emotional but some financial since we will now need to repair or replace the one-year old only TV.

We seem to be having the same issue with our Samsung 60' television that many people are having. We began to have an occasional issue turning it on and off. It would buzz and the lights would flash. Sometimes while watching, it would freeze. The audio would continue but the picture would freeze and then to to black. Now we cannot get it to turn on at all. I called Samsung to ask what they are doing about this "frequent" issue that hundreds are having and they acknowledge nothing. I was told that they are not aware of any problems. I am now waiting for a technician to call from a local company to repair this problem. We may not be able to have this repaired if the cost is too great. That was a lot of money to spend on a television that lasted less that 3 years!

My Samsung 40 inch LCD LNS40401DX won't turn on and it is about 3 years old. Apparently this model and other were recalled last year but I didn't receive any letter even I did registered my TV with Samsung. Searching via Google shows many people with the very same issues after as little as 14 months after purchasing the TV. I called and Samsung refused to honor their product even that they and their technician admitted that it is very likely the bad design and faulty parts were the culprit. The link below shows the issues and the number of people who has the problem ** starting since many people has the issues, Samsung should recall the products and refund the people that paid for services because Samsung refused to pay.

Search on Google for "samsung won't turn on" and you will see the magnitude of the problems and so many complaints.

I bought a Samsung 46" LCD TV Model LN46A650A1FX2A in January of 2009. In October 2010 (9 months out of warranty), the LCD panel stops working. I called Samsung and after about an hour on the phone and being disconnected once, I was basically told that it was just too bad and the best they could do was to help me schedule a repair that would be at my expense. It is a shame that a company manufactures products in which the main operating part is so shabbily constructed that it doesn't even last two years.

Needless to say, I will never be purchasing any Samsung merchandise ever again. I am very disappointed both with the product and the attitude of the company who made it. Hopefully all of these complaints about defective Samsung merchandise will keep future consumers from wasting money on their substandard products.

Samsung LCD purchased two years ago. A couple of months ago the screen started showing double image on the right side but it would clear up after 30 minutes. Now it doesn't clear up at all and is spreading to the other side as well. We haven't found out yet, but are concerned about what will be the cost for repairs. We have heard it's not worth fixing these sets.

I want to voice a complaint about my 50" Samsung HDTV. I turn it on, first, the sound comes on after about 2 minutes, then it clicks once, then clicks again after another minute, then the picture appears after another minute filled with pink pixels. I turn it off and on again and they go away. What is going on here? I have read all the other complaints and now know I will not buy another Samsung product. Guess they never had recall either and they should.

Samsung LCD TV failed 18 months after purchase. More than 1/3 of the screen failed. The LCD panel is 80% of the value of the TV. I had to dispose of the TV.

We bought a 52" LCD and like many complaints, already it takes 15-30 minutes to come on and just clicks. We have only had the TV for 2 years. They want to charge is $500 to fix it. There seems to be an obvious defect.

I had purchased at the time a $1200 Samsung 40" model # ln40a540p2f LCD TV that when you go to turn it on just flashes a red light and chimes as if it were going to turn on. So I phoned Samsung and got on the phone with customer service and said this is crazy to be spending $1200 on a TV that I have only had for 18-mths - 2yrs and it's already needing repairs. I am not impressed with Samsung that their product is obviously not working and that no one is stepping up to take care of their consumers. I will never purchase another Samsung product or encourage anyone to waste so much money on a product and company that does not care about what they are selling. Samsung, as far as I'm concerned, is stealing.

We purchased an LCD a year back and just after one warranty over, its screen got blank. There is no picture. Service center was called and they said it require RS11000 investment which we had purchased this LCD at 42000! We refused and then they agreed to change it with 50% discount.

We did not agree and wanted to know the real reason. They are not forthcoming and did not even bother to inform us the reason for the same. They also told us that for us only they will replace 50% of the cost by taking it out from new LCD being taken out in the market. How do we believe in their deliberations?

I purchased a Samsung LCD flat screen 530 two years ago. I had a 2-year warranty. One month after the warranty ran out, it started having trouble: the screen is not coming on, or coming on and going out. Sometimes, when it did come on, the screen would be pink and I would have to keep turning it off and on before screen would correctly appear.

I called Samsung in September. They sent a service company out to replace capacitors. I was informed this was a one-time only fix for free. Now less than a month afterwards, TV is doing the same thing and Samsung now refuses to cover another service call. Repair company informed us that the only thing that will fix the problem is to have the LCD panel replaced and Samsung has refused to cover the costs for this repair.

Now I am stuck with a TV that will eventually go completely out on me in a few weeks, like it did the first time we started having trouble with it. I will never, never, ever buy another Samsung product. I have purchased several Samsung products over the years and this will be my last.

I own a Samsung TV model LNT-4661FX/XAA and it power cycles itself off-and-on. I have read several complaints about this same product issue. The TV is out of warranty by only a few days when this was first reported. However, Samsung will not assist in the cost of the repair in any way.

I purchased a 46" Samsung LCD TV from Circuit City in April 2007 which I paid $3,500 for. I purchased the extra warranty from Circuit City, but they are no longer in business. In August of 2010, the TV would make several clicking sounds before it turned on. Then, it would have blue dots on it. You would have to turn it on and off several times before you can get a clear picture. Now, it has gotten to the point where there is no picture, only sound.

My father bought a Samsung 32-inch LCD TV, model LA32S71BX back in 2006 when there was a year end sale for US$1200. After 3 years, since the TV was bought, it start to display minimal signs of problem. The channels started to be blur. My family thought it was our antenna/cable problem and then finally after 10 months, the color then have problems. Playing a console on the TV just proves it was the color fault and not the antenna.

Samsung said the capacitor may be bad as to the reason my TV turns off and on by itself every few minutes. If so they would fix it. The repairman came out and looked at the unit and said he did not see anything wrong with the capacitors. He called someone and talked the whole time in Japanese. After he got off the phone, he said it was the motherboard that needed replacing at a cost of $313.00, the TV is LN52A650A1F and is 2.5 years old. It was the top of the line at the time. How can anyone tell by looking at a capacitor and tell if it is bad?

I called Samsung 10/20/10, to see what it takes to have my television fixed. The issue that I'm having is the same as so many that I have also found in my search which is my television takes a long time in turning on after sitting for awhile. The service technician stated that it is a known issue but for my TV, it will not be a free repair because it falls out of a specific date range. But if it did fall in that range, that it would have been free.

Samsung series 7 750 LN46A: Typical capacitors leaked due to insufficient voltage rating. I had it replaced with new capsb at higher voltage rating under 5 year warranty. I could have done it myself as I'm a tech, but let those guys fix their own mess.

Samsung series 7 750 LN46A: Typical capacitors leaked due to insufficient voltage rating. I had it replaced with new capsb at higher voltage rating under 5 year warranty. I could have done it myself as I'm a tech, but let those guys fix their own mess.

I have not contacted Samsung support yet, and after reading these other complaints, it doesn't seem like I will get any help for my trouble. This reminds me of the Xbox red rings situation I am going through right now. Bought a new machine in good faith that this problem of many years had been resolved and this new machine still is being sold with the same known factory defect. I can see this is the same case with the Samsung TVs.

There is no protection for the consumer. Sure, we can lodge a complaint here and there, but there is never anything done to serve us justice against these huge corporation rip offs. I spent almost $3000 for a TV and this what you get. I should have bought the $400 one at Wal-Mart. That would at least cost less than the repair of this one. Samsung, never again. Tell everyone you know.

I purchased a 40" LCD flat screen TV. Less than 1 year, the TV started having picture problems. There would be no picture but just vertical colored lines. After TV warmed up (5mins), picture became clearer but had 4 horizontal lines dividing the picture into quarters. Next, TV takes 1/2 hr to click on. I have reported this to Samsung and been given run around.

First, my 56inch Samsung DLP has white dots all over the screen. Now, two of my Samsung LCD monitors black-out "Not optimum mode." All of these products are less than five yrs old! *** Samsung!

I have the same clicking sound problem as thousands of other folks who were fooled into buying Samsung LCD TV. I cannot understand why a class-action lawsuit has not been filed. Let's get these bastards.

We bought a 46" Samsung LN46A650A TV and just 2 weeks after the 12-month warranty expired, the screen would randomly go black. The volume was still on and you could change the channel, but the screen would remain all black. Sometimes the picture would return after a few minutes, other times it wouldn't return at all unless you turn the TV off, then on again. This happens approximately twice per hour or not at all for a week (totally random). The TV is not getting hot or in direct sunlight so it's not a heat issue.

Additionally, we threw out our Samsung DVD player at 14 months because it simply stopped working. We might have watched 10 DVDs on it in the year plus we owned it. Then it just wouldn't work again. We purchased the TV and DVD player together because we wanted to maximize the HD picture and thought sticking with the same brand would be best. Bottom line: Samsung representative was of zero help and didn't acknowledge the problem (with TV or the DVD player) and my wife and I am disgusted that we spent nearly $1,500 for a TV and DVD player that are junk!

I have a 5 year old DLP Samsung TV that needs major repair. My 3 year warranty has expired. The cost was $2,800. I should not have to purchase a new TV after 5 years of purchasing a seemingly excellent television. I would like to talk to a Samsung rep.

I purchased a 50" DLP TV in December 2007 and within one year I have had to replaced the DLP light bulb three times in the last three years. I was told the first time that this is a problem with this product. I was not informed that this would be a problem at the time of the purchase. The last replacement worked in the TV for only five months and my husband didn't play the TV in the last five months as much as it was in use the first year. This seems to be a constant problem. If it wasn't for me paying for the extended warranty service plan, I would have been responsible for three light bulb purchases at $150 each which is the average cost per bulb not to mention the cost of a service tech visit.

We purchased a 50" Samsung DLP TV for $3000. Within 2 years, the TV broke (of course out of warranty). I took it to the repair shop and had the power board replaced to the tune of $500. It has worked fine for the last year, but now, sometimes the volume works and sometimes it doesn't. After reading the multiple complaints for this very same problem, I think Samsung should recall these televisions or at least fix the known problem and reimburse any consumer that had to pay out of pocket for repairs.

We purchased a 50" Samsung Plasma TV on 2/1/07. On 8/18/07, it already had problems with the picture. Samsung sent a certified technician from a local repair shop out. He fixed the problem. No, 3 years later, we have no picture at all. We have a totally black screen (we do have sound). Samsung says it is out of warranty and can't help us. We did not purchase an extended warranty. The repair serviceman said it will take weeks to get the buffer boards in.

Apparently Samsung has no problem selling you a $1000+ television and only providing a warranty on their products for 1 year. Needless to say, 2 years later, the TV develops pixel problems and a call to Samsung only yields an "I'm sorry, there is nothing I can do for you" response. Pathetic! Be warned! Do not buy Samsung!

My two-year old Samsung LNT4665FX. I have a Samsung 46" LCD TV that we bought from Best Buy in July 2007 and I started having the same issues with the powering on that has plagued Samsung TVs. The first time I noticed a problem with my TV was in July of this year. When I turned it on, there were pixels all over the screen. I turned it off and then back on and the pixels were gone. A few weeks later, I had to press the power button twice before it would come on.

I researched online and discovered that this was an issue for every Samsung TV on the market. We've called Samsung numerous times and have been told a different story every time. One rep said that if we had only bought a set manufactured two months later, the repairs would be free. We paid $210 to have the capacitors replaced. The tech called Samsung and was given permission to reduce the price from $360 to $210.

I bought a 52" Samsung LCD for $1400.00 16 months ago, and now the TV won't turn on and stay on. It shuts off right away and seems to cycle on/off. Samsung was supposed to be one of the better brands, it should last longer than this. I have read about power issues on these.

My Plasma TV Model HPT4254X/XAA blew up in March. Samsung Executive Customer Relations department said they could do nothing to help me. I now own a 2-1/2 year old plasma TV/yard ornament. I will never buy Samsung products again!

I am reading all the other complaints about the Samsung televisions on this website. I too, purchased a 56" Samsung DLP for around $2500 and unfortunately experienced the same problems as what everyone else is complaining about. Repair was about $400. Had no choice, after spending that much on a TV. Why is it that Samsung only gets 3000 hr and yet I see big screens in gyms that are on for 24/7 with no repair problems? Appears to be a planned default. We should all file a class action suite against Samsung Electronics. I thought Samsung was a quality product. I was mistaken and will never purchase another Samsung product. I think next one will be LG.

We are having problems with our 40" Samsung LCD TV Model #LN-T4061F. It has began to take a long time turning on.

Know defective capacitor, (power supply) on LCD TVs made in 2008. TV will not turn on. TV was 20 months old, call Samsung, told TV was not covered. $228.00 repair.

I bought a Samsung LCD TV model LN-T4665F in 6/2007. From 10/7/2010, it powered on and off by itself. Sometimes, it shows pictures for a few seconds then goes black. Sometimes, it doesn't show anything. I contacted Samsung's customer service on 10/7/2010, talking to an agent named Makeba and her supervisor Angela with a case number ** opened. They both acknowledged that it was caused by the defective capacitor in the TV and the capacitors are being recalled. But, they don't want to pay the repair cost for my TV just because it is manufactured on 5/2007 while they only cover the repair of the TVs manufactured from 10/2007! It is ridiculous that they are well aware of the problem and know it is their problem but they don't want to repair it.

I bought at 62-inch Samsung DLP in 2008 one day after store warranty was up! In 2009 the bulb went out and it cost me $350.00 to replace. In September of 2010, I believe the bulb is out again and I don't have $350.00 to replace it. This is ridiculous. Basically this expensive TV has not lasted 2 years!

My 52" Samsung LCD TV, six months past the warranty, has a fatal screen failure.

I bought a 46'' LCD in 2007. This year, I am having problems with it because it won't turn on. I talked to someone at Samsung and they said that I would have to pay for the repair. I paid $2,000 for this TV and expected it to last longer than three years. After looking on the Internet, apparently, this is a bad capacitor's problem that the company is aware of. So why isn't there a recall for this problem?

I bought a 46'' LCD IN 2007.This year, I am having turn on problems. I talked to someone at Samsung and they said I would have to pay for repair. I paid $2000 for this TV and expected it to last longer than three years. After looking on the internet, this is a bad capacitor's problem that the company is aware of. Why isn't there a recall for this problem?

I bought a new LED TV and went dead after 3 months. 8 Kids with TV to watch. Try that for a while.

3 years ago, I purchased a Samsung Plasma TV. In the first year, the power board went out and was not under warranty, so I had to have it replaced at our own expense; we did contact Samsung and was given their apology, but on our own. So sorry. A month ago, it developed a clicking sound and would come on and off. Now, no picture appears at all. I've learned that they have extended the warranty for non-plasma sets experiencing this situation, but not plasma. So again, I have to bear the expense of getting what I'm told is the captionator(?) that has to be replaced. This TV is used approximately 6 hours per day at most, and it is unreasonable to expect it to fail in this time again. I will never recommend or purchase a Samsung product again.

I bought a Samsung 40" LCD TV from Best Buy. Close to the year mark, the power supply went out on it. It was fixed under warranty. Two years later, it started to delay its power on, sometimes taking 10 minutes to turn on. Then the whole screen went crazy, it shut down and just does the click click click.

It seems to be the common problem that many people have. I called Samsung and they won't do a thing even though it is clearly a design defect (I opened it up and see the bulging capacitors). Their customer service people were rude and claimed they don't know about this problem. I asked to speak with a supervisor and she was also not very helpful and mildly rude. All they would say is that it is out of warranty and they can direct me to a service center.

I have had my Samsung 42" for a year and a half. The screen has turned pink. My TV is not under warranty and after contacting Samsung, they said they will not do anything to fix it. Perhaps it is my fault for not buying an extended warranty, but a TV should last for more than 18 months. Samsung does not stand behind their product. They capitalize off of people not purchasing an extended warranty. So tonight I will go buy a new TV, and it won't be a Samsung. I caution everyone else from purchasing Samsung. It is a good TV, but 18 months after buying it Samsung does not care how it works.

I purchased a Samsung TV #LNT4042 on 8/30/07. On 10/01/10, it stopped working. On 10/04/10, I called Samsung service for help. They told me it is out of warranty and there is nothing they could do. Multiple Samsung customers are online complaining of the exact same capacitor problems on their Samsung TVs, costing them over thousands of dollars. YouTube has techs showing how to fix it so it is a well-known and documented problem. But Samsung service department denied that my 2007 was effected by this problem, when in fact, it is the same problem others are describing on the internet with their Samsung TVs. I feel that owning a TV for 3 years and having the TV go bad is not right! This should be considered a recall on your TVs with all the complaints that I have found from other Samsung buyers.

Samsung flat screen TV model LNT4053HX. Upon turning on the TV it clicks, started out at about five minutes until we could get screen and it's getting progressively worse, up to about 15 minutes now. I called Samsung and it so happens to be a model they are not repairing for free. Funny thing is, it is a problem in all their TV from what I'm seeing on the forum. I wanted to talk to someone higher up and they put me on hold. I have been on hold for over 1/2 hour (what a joke). This is sad to do to the consumers.

Never buy from Samsung again.

In August 2007, I purchased a Samsung TV, model number LNT4061FX/XAA. For the last few months, the TV has been making several clicking sounds before it finally comes on. When it does come on, there are purple dots on the screen. When I turn it off and then back on, the purple dots go away. While researching this issue on the Internet, I discovered that I am not alone and that many others have the same problem. It sounds like Samsung has produced numerous TVs with capacitor problems. I called Samsung customer service and, while acknowledging capacitor problems, they said my TV wasn't covered. This is ridiculous. I will never buy another Samsung TV again.

Samsung told me that I would need to call a repair shop and have them come out for a service call. Samsung customer service also told me that I would have to pay for any repair costs. The person I spoke to said she agreed a TV this expensive should last longer than seven years but that there was nothing she could do and I wasn't "covered" by Samsung's warranty.

It's just over three years since I bought my 50" Plasma TV and I am now experiencing the same problem as everyone else. I came home from work and tried to turn it on and nothing happens. So I called Samsung and they of course were "shocked" about this. They refused to admit there was a problem, although there seems to be many complaints broadcasted on this board and across the internet. They said they would send somebody out to fix the TV at my expense. "You get what you pay for" doesn't apply in this case, but that seems to be the case these days. I spent $2,500 on a TV that lasted 3 years.

I have a Samsung 52 inch LCD TV model LN52a550p3f. It is less than 2 years old and will not turn on and just cycles through a clicking endlessly but no picture. Now, it has to be unplugged to be stopped. Samsung says it has the exact same symptoms of a known issue with capacitors but that it is not on the list because it was manufactured in Jan 2009 and not covered.

Contact admitted that there are multiple others in their system with my exact model # who are reporting same exact problems but Samsung has not yet added mine to the list for free repair of faulty capacitors. I was told their was no one who could add mine to the list, authorize repairmen coverage or would talk with me about this.

I was give a corporate office address to send a letter about this and a repair service in my area but all repair costs would be on my own. Multiple Samsung customers are online complaining of the exact same capacitors problems on Samsung TV's costing over a thousand dollars. Youtube has techs showing how to fix it so it is known publicly but being denied and avoided by Samsung. When using their service lines and contacts are told not to say anything about it other than it is policy to not repair the problem for my model, but others have been. Corporate address is said to be Attention President 7th Floor. 85 Challenger Road, Richfield Park NJ 07660.

I purchased a Samsung Model LNT4066F in late 2007 and it started clicking a few weeks ago and takes 5-10 minutes to turn on. After reading all the posts with the same issue, I contacted Samsung. I was very polite and just described my issue to the representative. They put me on hold for a minute, came back and are going to send someone out free of charge to replace the capacitors. I was ready to argue if necessary, but luckily, I didn't have to!

What I found was Samsung apparently used 1000UF 10V capacitors on a 12v board. It appears that the two-year mark for some reason is the death period for these capacitors.

I decided to take a peek. I removed the back panel from my television, which had about 20 screws. And what do you know, my capacitors are bad! The tops of two capacitors were visibly convex on the top and were in need of replacement. These capacitors are located in the upper right corner of the board and were numbered CM852, CM853.

I called Samsung and to my amazement they're actually going to have a local service man come out and fix the TV! I can't believe it! Even if your TV is out of warranty, like mine, they will come out and fix your TV free of charge on a one-time basis as long as the problem is related to the capacitors. So I recommend to everyone, call Samsung at 1-800- (SAMSUNG) and see if they will fix your TV as well. It appears they're willing to fix there mistake at this point, but we'll see what happens. I'm waiting for the service guy to call as I'm writing this blog. I will keep everyone posted! Good luck!

I bought a 46" LCD flat screen just over two years ago. About 3 months ago, the clicking on and off began. It started taking just a few clicks but now takes about 5 minutes before actually powering up. I would be interested in a lawsuit if this forum acts on this horrible product line. Their cheap parts are obviously affecting all of their flat screens. I had a Sanyo for 10 years and sold it to a friend 2 years ago. It still works just fine and it only cost $250. Something that costs as much as a refrigerator or a used car shouldn't need service of $1,000 or more after 2 years!

After reading all the complaints regarding Samsung flat screens, I realize that I'm not alone. The problem with my 2 to 3 year old 46" LCD seems to be unfortunately typical. It now takes about 5 min to turn on and the screen is covered with purple pixilation. Turning the unit off, then back on clears the purple. This thing is quickly dying. Same uninterested response from service. The way I see it, this TV will have cost me $800.00 a year when it finally fizzles out. Never again Samsung.

I bought a Samsung 52 inch television in 2008. Weeks after setting it up, it had no volume. We called and customer service knew of the issue and sent a tech out with some kind of micro chip upgrade made to fix the problem. Meanwhile my "brand new" $3,000 TV had to be taken apart and put back together. I did not want a refurbished $3,000 TV when I paid for a new one!

Now 3 years later, my TV is cycling in the on and off setting. When I turn it on, it makes the sound as if it's turning on and then turns off then on, then off again for 7-8 minutes before it finally turns on. I called Samsung and of course my warranty is up but they are going to offer me a "one time fix" for this problem free of charge. Now why would they do that if this was an isolated incident?

Well, through probing the customer service rep on the issue, I find out that he has been assigned to this problem. Assigned to it, wow, if he's assigned to it, there must be a lot of problems like this right? I tell him that if this is another defect with this TV, I want a new one. This is not a warranty issue. These are obviously defects directly from the factory and for a $3,000 TV, that is unacceptable and I want to speak to someone of a higher power. His answer to me, as if rehearsed a thousand times, " I am sorry, ma'm but no one in this building will be able to give you a different answer than me. If you are unhappy with our policy, which says we will fix the capacitor, you will have to write to the president of Samsung." I said, "You must be joking right? You are the highest power in the building that you are in (of course not true) and if I'm not happy with your answer, I am to write to the president (who will of course get right back to me)." Give me a break!

The customer service at this place is the worst that I have ever come across and now after reading so many similar stories, I am certain that this company is stealing from hardworking Americans and it is not okay. Whether it is from this website or not, I am determined that I will find a lawyer to push a class action suit forward. All of the people affected by these defective, not to mention very expensive televisions need to be compensated. How many stories does there need to be? This is outrageous.

I bought a 40 inch LCD TV from Samsung three years ago. From the beginning, the TV has a few seconds delay in starting up. I just figured that was normal. It soon became a few minutes to start up and right before it completely died, took 20 minutes to start up. Apparently, my TV is not on their recall list but a simple Google search "Samsung LNS4051D capacitor problem" brings up at least hundreds of people with the same problem.

My 40-inch LN-T4053H has started clicking on and off for about 5 minutes before starting up. I know it's just a matter of time before it dose not start up at all. I think with all the complaints, Samsung should be responsible for this problem.

I bought a Samsung PN58C7000 online on 9/20/2010. It was delivered on 9/24/2010 in perfect condition. 36 hours later, the TV started turning off then on repeatedly until you unplugged the power cord. I did my research and found that this is a very common problem. Do not buy Samsung products as the build quality is terrible and the components are cheap. We all pay way too much for these TVs to go through this type of hassle. I suggest Panasonic or LG products.

We purchased a 46" Samsung LCD 1080i approximately 2-3 years ago. We, too, are experiencing the cycling of clicks before the TV turns on. Sometimes when it does turn on, there are pink dots all over the screen. After reading all of these complaints that are describing the same exact symptoms, I'm not looking forward to what lies ahead with the repairs. We paid $2500 for this thing and we're only going to get 2-3 years use? What **. I have a TV in the kids' playroom, a Magnavox that is 20 years old and has never had a problem. Here we have a superior product and it's a piece of junk. Again, any lawsuits, count me in.

I, too am having an issue with our 42" TV not being able to turn on due to the apparent "capacitor problem" that I found here to be a wide-spread issue. If there's a class-action lawsuit in the works, please contact me - I'd like to take part!

About 2-3 ago, my Samsung LCD TV LN-T4042H start repeated clicking before turn on. At first, it took 3-5 clicks before turn then the problem gotten worst, I just leave it on stand by mode.Yesterday, the power went out so was my TV, let it click for 20 minutes then give up.

We purchased a 42" Samsung Plasma in June of 2007. We are 3 months outside of our service warranty purchased through Sam's Club and the TV goes off by itself and continues a clicking noise until you disconnect the power. I contacted Samsung because this is the second TV we have had. Within 3 months of our purchase, this happened. Sam's Club exchanged the defective TV for us. I was told it would be $250 just for a service trip even if the TV couldn't be repaired! I told them about the clicking and they said nothing about a capacitor and a free repair. I am so angry that they know this is a problem and are not being forthcoming with their consumers. After we got this TV, we talked; my mom, my aunt and my brother-in-law to all go out and buy it. Now I am concerned that this will happen to them as well.

I spent time on the phone trying to get the problem fixed, but I got a generic response. Our family room TV no longer works. So everyone is spread around our house watching TV, which normally is family time in the evening.

I purchased a Samsung Series 750 LCD TV in Oct 2009. Model LN52B750U1FXZA. For most of the year, the top few lines have periodically not rendered a picture, producing wavy lines. Recently, the TV has started making a buzzing and popping noise when turned on, and takes longer and longer to start. I called Samsung tech support and they ran me through a series of useless diagnostics. Then they told me since it did not take more than 30 seconds to turn on, it wasn't a capacitor problem. They also said the TV was manufactured in April 09, so they considered the 1 year warranty to go no later than June 2010, even though I told them I took shipment of the TV in October 2009. They told me to call back and try a tier 2 support person, but that in their opinion it was out of warranty. They further suggested the one time capacitor upgrade was not available to me since it apparently is not degraded far enough yet?

Do yourself a favor, don't buy a Samsung product. I'm going to keep trying with Samsung support and hopefully someone will replace the capacitors that are known to be faulty in these models. I can live with the distortion at the top of the picture if it doesn't get worse.

(Deleted because it was more of a narration rather than a review.)

I stumbled onto this website while looking for other owners/buyers who have had problems like mine. I thought maybe my problem with my Samsung 40-inch and 2 1/2 year old TV was an isolated incident, but evidently not! In the past week or so, my Samsung TV was acting up with its "on/off" switch. It's just like the stories many others are telling in that the TV started clicking two or three times before it turned on and now, a week later, it "clicks" probably 10 times before it comes on.

Many times when I read the complaints, I feel it's just "sour grapes" that one or two customers or owners of a product are just wanting to complain but after reading all of your testimonials and desperate attempts at getting satisfaction from Samsung, I really feel that there are grounds for a class action suit against this company.

If any attorney is viewing and reading about all of our identical problems, please take this case! I'm sure that 99% of us would be willing to sign a sworn affidavit about the problems we are experiencing. For gosh sakes, it's the same problem across the globe. Why isn't there a world wide recall? If Samsung would just own up to their problems and fix our sets, they would look much better in the eyes of the consumer. I really don't think they want to go down the same road as Toyota. It's much easier to try and keep satisfied customers than to try and win them over again after turning a blind eye at the problem their company created.

My set is out of the warranty time period. But with all of us complaining about the same problem with about the same age televisions, this would seem to be very big problem for Samsung's quality control department. I intend to get my set fixed because I can't afford to throw away a $1000 television after such a short period of time. However, when enough of the public reads about our dissatisfaction with Samsung and maybe when their sales start falling through the floor, Samsung will finally get the message! Fix the problem!

Now a new one sells for $1,800 so I'm not paying to get it repaired. I'm not dealing with Samsung as I am sure I will get nowhere. If for whatever reason there is a lawsuit, please include my information.

I bought a Samsung LCD HDTV (LNln32B360) 6/28/2009. A little less than 3 months past the 1 yr warranty, 9/22/2010, my TV stopped turning on. Samsung customer service said since my warranty is up, the best they can do is let me ship it to them and have them fix it at my expense. I have researched the problem and found that there are many that have had the faulty capacitor problem and told the CS at Samsung that and all she could say was that the problem has been solved with their newer models. They should have recalled the models with the known, faulty parts they used. I cannot believe that they are not legally responsible for this situation.

We purchased a Samsung LCD TV about two and a half years ago. We chose Samsung because of the high rating from Consumer Reports. Several months ago, it began to have the power on/off problem that thousands of others are experiencing. At first, it would turn on in a couple minutes. After about a week, my son was visiting and I told him what it was doing. He googled TV won't turn on and up popped Samsung capacitor problems. I was shocked to learn of the thousands of people that are having the same problem. I called Samsung and gave them my model #LN-T5265F. They said that our model was in the group with bad capacitors. They sent a tech out and he replaced two capacitors. He put the TV back together and turned on right away. After about a minute, it started to turn on and off again. He said I must have another problem.

He opened it back up and said I had a bad main board. I asked him how did that happen and he said the capacitors were bad too long and caused damage to the main board. He put the TV back together and turned it on again and now, I have nothing but a solid blue screen. I have to unplug the TV from the wall to power it off. Before they came out, it would at least come on after awhile. Now, I have nothing. Samsung should stand behind their products. This is outright robbery to thousands of consumers that have purchased an expensive product that they expected to last many years to come. Not to be useless in 1-3 years. I hope that everyone spreads the word and joins together for a class action lawsuit. Count me in.