RCA

RCA model 32V420T, code CA847. Sometimes, the TV set will not start or it will start and a few minutes later, will shut off by itself. If I keep turning it on again and again, about an hour later, it will stay on. The warranty of one year expired and one month later, this happened. I paid a technician to fix it for me and it worked fine for a couple of years. Now, it happened again. In my family, we always bought RCA TV sets because they used to be of real good quality. I still have my old 20" that I bought on 89 and it has never failed. It has been the most used TV set in my house and still is.

But like they say, quality is not even close of what it used to be. In the good old days, companies build products to last and they had pride on their products. Now everything is disposable and quality went down the drain. I will never buy an RCA product again, it's no good anymore. TV sets over here are expensive because of import taxes etc. The prices over here are about 200% of the price in the US and minimum wage here is US 9.06 dollars per day of work (8 hours). So it's about a dollar and change an hour. Go figure how much work it takes to buy a TV set.

I have a four-device backlight keypad RCA universal remote. And just by putting in new batteries the snap on the battery cover does not work well anymore. Batteries keep falling out and then I have to reprogram the remote. I feel you guys owe me a new remote or I may stop purchasing RCA products. I like your company but was not happy with your remote.

I've purchased a 42'' RCA LCD TV Model# 42LA45R-A. Upon turning it on for the first time, it had a one inch line down one side of the screen. A technician was dispatched and I was told it could not be fixed. I was sent a new TV within ten days. The replacement TV lasted about 6 months before the screen went completely black in the middle of watching my favorite show. I would expect a new TV to last at least 5 years! It seems I'm having trouble making it to one year with this RCA.

I purchased the RT2770 surround sound system just before Christmas after doing extensive research to ensure that this was the surround system unit that I was looking for (my requirements were 1000 watts of power, optical inputs, and 8 ohms impedance). I took the system home and set it up. I didn't really have time to listen to it until a week ago. I noticed that the speaker volumes were a bit low so I decided to investigate. As it turns out, the consol itself stated that the outputs on the speakers were 4 and 3 ohm, not 8 ohm as advertised on the RCA website (RCA in no way identifies this as a 3 and 4 ohm system, even customer service said it was an 8 ohm system).

When I tried to contact customer service to try and return the product, the website directed me to Audiovox customer service as Audiovox had purchased the RCA label. Audiovox directed me to 1800 Customer Service because they had sold the home audio division to a separate company. 1800 Customer Service was a contracted service that only handled technical support and warranty work. When I finally got in contact with the actual company, they were rude, aggressive, and would not tell me who I was talking to (person's name or company name). And they would not tell me the name of the company they wanted me to contact about my complaint. They hung up after about 1 minute of conversation. I definitely did not say anything rude, badger them, or do anything that would warrant this type of action.

I have called countless numbers and sent a few emails with no valid response. I can honestly say that I felt this company has no intention of correcting its mistake or fixing the problem. I need help determining what company owns RCA and how I should go about fixing this problem. Basically someone revised the manufacturing specs on this equipment and did not update the advertising info. As a result, I am out roughly $400 on a sound system that is half of its intended power (1000 X (4/8) = 500watts).

I bought a 42" RCA LCD TV in 4/2011. Six months later, half the screen is black and it smells like something is burning.

I also purchased an RCA 52-inch rear projection TV. After one year the bulb went out. I paid over a $1000 for this TV. The bulb went out. I called and got the run around like the rest of you. I called RCA and they said they didn't make the bulb anymore. I found a bulb on the internet and fixed it myself. It lasted another year. Now I have white dots. It started off with one dot. Now I have 50 dots. I to choose to by an RCA because I thought it was a good brandwrong. I will be purchasing all Japanese products from now on. Then the US wonders why. I'm very upset with RCA.

I purchased an RCA 24" LED backlight LCD slim TV in November. I connected everything as required and turned it on. It was fine, but then I turned on the lights and the circuit blew. I had to unplug the surge strip before the circuit would reset. I tried another surge strip and the TV burned out yellow, white and red cable as well as the cable box. I took it back to Sears and exchanged it for another, same TV from RCA. I got a new cable box. I hooked it up with HDMI cables, activated box and it worked. Until I turned the lights on and the circuit blew again. Reset circuit plugged in surge strip and the TV blew, melted the HDMI connection completely. Smoke billowing out from TV.

I had a regular TV in that room before, hooked up to same cable box and no problems. I called RCA and ON company, they told me I could take it to get it fixed or exchange it at Sears. I told him I wanted my money back as I was afraid that a third one would blow up my house. He rudely said "fine, Sears could do that and have a nice day". BTW, I hooked the old TV up, turned on the lights and no problem. But the TV blew out the b-band and have to wait for that now. Dare I try another LCD from another company?

Four years ago we spent $1000.00 to purchase a 50" DLP projection TV and first the projection lamp went 8 months after we bought it. Then the lamp went again I replaced it 8 months after the first bulb went. This Thanksgiving it started to develop white dots along each picture edge. Now it has over 70 white dots and shortly the white dots will white out the entire screen from what I have researched. RCA knew about these problems 5 years ago and has no intention of rectifying the problem because the light engine would have to be replaced. Guess what, I will never buy anything made by RCA and I will tell everyone that will listen, even the President if he would listen! Buy from American companies that have moved East and this is what you get!

I bought a 40 inch TV set (mod.L40FHD380) on 11/29/2008. About a year from that, I have colored vertical lines on the screen, and the tech said, it's the screen that went bad. It cost about $900 for the part. I called RCA, and they said there is no recall on this product. I checked the internet and it shows a lot of people with the same problem. RCA says they're not responsible, since it's out of warranty.

I have just purchased an RCA blue ray player from Walmart and it's a piece of **. The remote is made in China and doesn't work at all. What a piece of ** and I paid $150 USD for it. I hate it so much.

I purchased an RCA Home Theatre System from Walmart. I set it up and used it about 7 or 8 times but then it would not eject DVD's etc. The unit is a piece of crap!

I bought at RCA duel screen portable DVD player in June 2011 for our kids to use in the van on our summer vacation. We used it twice in August and we tried to use it on our Thanksgiving trip last week with no luck. The DVD player will not work and I do not have a receipt. The DVD player has a manufacture date of April 2011 and the manufacture warranty is for one year.

I spoke with an RCA rep and even though the manufacture date is within one year, they will not replace my DVD player. I told him I was going to file a complaint against RCA and he had the nerve to tell me that was fine and to have a good day. I will never buy an RCA product because they can't even back up their own manufacture date stamps. What's the point of marking your items with the manufacture date if your not going to honor them?

I bought a new high definition RCA television. I had problems within the first 6 months. The power supply went out, convergence filter, and finally a control board, which cost over $500 to acquire. These, apparently, have had issues, and it isn't worth fixing. This TV cost me over $1,800.00 new, and it only lasted a year! I replaced this television with a Sony, and have had no troubles. I will never buy an RCA product ever again!

I bought an RCA 42" LCD television, in April of this year (2011). About a 2 weeks ago, the screen went black. I could still get audio. When I turn the TV back on, the picture goes to black within a few seconds. This has been happening ever since. I called RCA warranty 800 number listed in the owners manual to receive service, Sears sent out a technician who was nice, and polite.

He told me the problem was with the power supply, which he they can not get from RCA. This is after replacing the main PCB board, and I should hear from RCA within 3 business days. 3 days have now gone by, with not a single phone call. I tried to find different numbers for RCA they refer you to On Corp US Inc., and they are worse than RCA. No one works in any of their offices. Nobody seems to have any accountability, or any ability to give me any answers. The tech also stated he has seen several of these, and some have started fires, and RCA is supposed to replace them. I have not had much luck with getting in contact with anyone from RCA before the warranty runs out. I have a TV that I have read online has had several complaints, and needs to be recalled, but I guess it has to injure someone first, in order for that to happen.

I bought an RCA 42" LCD television a little less than six months ago. About a week ago, the screen went black. I could still get audio but I would have to turn the TV off and on again to see a picture. When I turn the TV back on, the picture goes to black within a few minutes. This has been happening ever since. I called Sears, who I bought the TV from, because it was impossible to get in touch with anyone at RCA that would help, in fact, the only person I spoke with at RCA, told me to call Sears. Sears sent out a technician who was a nice enough fellow. He told me the problem was with the power supply, which he didn't have, and I should hear from RCA within 3 business days. It is Saturday morning, so I guess that means next Wednesday.

Nobody seems to have any accountability or any ability to give me any answers. I never buy the extended warranty because I tried that with Best Buy and they found a loophole when I needed to replace something and would not replace the item. So not only did I have a defective product that needed replacement but a charge for an extended warranty that was of no value.

I purchased an RCA 50 inch TV almost 3 years ago. Soon as the warranty ran out, so did the TV. I went to the shop for 5 months and bulb was on back order. I got the TV back and had it for 2 months, same problem. I went back into the shop for another 3 months. I got the TV back, had it for 3 months, and the picture went out again. This time, it was a switch.

I went back into the shop for another 2 months. It worked this time for 6 months, and picture flashes on and off again. It's the switch again! This TV has been in the repair shop more than in my house. I spent $900 on the TV and almost $500 on repairs. I would have bought another TV if I knew it was going to cost this much.

I bought a brand new 42" TV off the shelf. It was suggested by the salesperson that I purchase a maintenance agreement. I did. The TV had picture problems. Sears sent out a repairperson. He said that the problem is a known issue with computer boards in this brand of TV (RCA). He called the issue in and was told I was to get a new TV as the problem is not repairable. He told me to call if I didn't hear back from Sears in 10 days. I called and was transferred to the warranty department. They told me that I would have to pay an additional $143 dollars on top of the MA I had purchased in order to get the TV replaced.

I purchased a RCA portable DVD player on the 9th of August, 2011 for my toddler daughter's birthday and it has indeed been a nightmare. The DVD no longer shows a picture and it is 16 days after my purchase date. Therefore, I have to go through RCA for another DVD player because after 15 days after purchase, Wal-Mart no longer does the exchange. Now here is my big problem: I called RCA and got one of the rudest customer service reps ever. She kept getting sassy at the mouth because I needed to know who pays for the shipping, what needs to be included in the packing, etc. Well she acted as if she's tired and irritated. So, I asked for her name and she hung the phone up in my face after I told her she was a very rude rep.

Well I shipped the DVD player on 09/20/11 and they received it on 09/23/11. I called on 09/27/11 to find out the status of the DVD player and I came across this same rude rep. I asked for the status and she said no one has touched it yet. I said you have had the DVD player over a week, that I paid the shipping for, even though your product broke down on me and no one has touched it yet. She said, no and I don't know when someone will touch it (in a sassy tone once again). I told her once again that she was the same operator that I had on a previous occasion and I found her to be rude and I didn't like it or appreciate it. I asked for her name again and she hung up the phone again! I have called back now and as usual you hold for well over 20 minutes. I want to speak with a manager or someone with some customer service values and integrity. This has been a very bad experience for me with this DVD player from RCA and I know that I will never ever purchase anything else from RCA.

Sears TV repair was here, but they couldn't even find a manual on this television. They couldn't fix it. I called RCA, and they said Sears is the only repair people they have in Laramie, Wyoming. My only option was to send the television to RCA. It would cost me less just to buy a television. It's so unfortunate that RCA does not stand behind their products. I will not be purchasing another RCA. I have an RCA Projection television that I purchased for $1,000 in 2007. I have replaced the halogen bulb and now my television stopped working once again. I believe it's the power supply, but I'm not the repair expert.

I purchased an RCA DLP television from Walmart in Tuscaloosa on 4/08. It worked for a while but started losing sound and picture in 7/09 and finally, went out in 9/09. After being told that my two-year warranty would not cover the bulb, I purchased one for two hundred and some dollars in 10/09. Once again, the bulb has went out within 18 to 20 months. This one has went out on 8/11 and calling to get information about this situation is just horrific. There is no one to talk to, you are forwarded from one 800 number to another without any avail. It is sickening.

I bought a 42-inch RCA PDP TV, and I had a problem with it. I also had bought a 2 year extended warranty. So, I called Sears and they made an appointment for me, so they could come and check the problem. The guy came and checked the TV. He didn't even turn it on. He put a light against the screen and said, "I don't know". I said, "you don't know what?" He told that he wasn't here, so he doesn't know what happen to my TV. I said that I already told him the problem, but he kept saying "I don't know" about 10 times, as if he was confused. So, he called in to report the problem and put the guy he's talking to on speaker so I could hear what he's saying. The guy asked him if it's fixable. He said no. So, the guy went on and said that it's not covered by warranty. I said, "What? Are you serious? The TV is still under manufacture warranty. I juts bought it not even a month ago. What the ** are you talking about?" Then he said that I have to deal with RCA because they are not going to get paid for this.

Shortly after buying my 42 inch and 32 inch Flat screens, I began having problems. With the 42 inch, the picture would suddenly go out. They repaired it. Next, my 32 inch started getting lines running through it. Now, I have no picture, except a small line at the top. The volume works well. I want to say I'm 59 years old. When I was growing up, we always bought RCAs. I always had great luck with them. It appears that the quality of your product has gone down the gutter. I'm sorry to complain, but I am so unhappy. The next question is: Is the TV worth having it repaired?

I bought a 61" HD Flat Screen RCA TV, model#hd61w66.

I called the toll-free number for RCA and told them that the TV would shut off by itself and that I could not get it to come back on. They told me to unplug the TV for thirty minutes then plug it back. It would come on for a couple of days but then when turning it on, the led light would flash three times and go off. I left it unplugged for a couple of days and still the led light would flash three times then go off. I paid over $3,000.00 for this TV and it only last for five years. I bought it in 2005. This TV should have last a lot longer then that.

I have bought several RCA TVs in the past and they last many years. I can't even get the TV fixed; the part is not available any longer nor can they get the part anywhere. I was told that the PC board is defective by a TV repairman.

I had always liked RCA TVs until this happened and it really discouraged me in so many ways. RCA should be sued for not backing up their products and for not having the parts for their products.

Thank you for your time.

Mrs. Edith **

I bought an RCA TV that went out about six months later. It was covered under warranty and they sent me a brand new one. The second one went out (a board problem that I found out was very common) about 6 months later and they refuse to cover the warranty telling me any warranty one the second set is under the timeline of the first, which is one year. Please let me know if there is any class action law suits planned.

I purchased a CD music player that was missing an adapter. I faxed all information as they requested. Andrew left me a message that the adapter would be shipped in 7 to 12 days. I called again and was told the order was never put through. They connected me to Andrew, who was overly rude and very unhelpful, and said he never made a mistake. He will not send me an e-mail verification because he feels like he does not need to help. He has already done his job.

i started out with a 46 inch rca, it lasted about 6 months. after 2 weeks of trying to find someone to fix it and getting the run around from walmart, they finaly refunded my money. so then i bought a sanyo p46848 it lasted about two years and the right side of the screen started to go black, $1200 dollars i paid for that piece of junk. its now sitting in my living room looking at the vizio i just replaced it with! another $800! thank you vizio so far you have a nice tv. i will never buy a rca or sanyo product again!

I purchased a RCA television about 3 years ago to be used in the family room. We shut it off one night and it just never turned on again. I do not have the finances to purchase a new one. I called RCA technical support they told me to call another number which the office is never open! I just got off the phone with a repair man and he told me there is no repair manual for these televisions and there are only 2 places in the United states you can get parts! I think it is awful that while researching this problem there are hundreds of complaints on the computer about the same problem and no one has made them correct it or do a recall free of charge to people who purchased these televisions and make RCA fix the problems in their product.

Purchased a 50 inch RCA in 2008. I can hear the sound but no picture. I have purchased a new lamp for the TV which cost over $80 still no picture. I paid almost $900 for this TV and cannot believe that it is not working. This TV is located in my formal living room and the family is never in that room, consequently, the TV has been used very little. Contacted the service numbers listed for RCA no longer in service. This is horrible service.

I bought a RCA LCD 40 inch TV and entertainment set from Walmart's web site. I had the TV for 14 months. One day I turned it on and the screen showed for a second and went black. All it plays is sound. I called them and all they could say was that it was out of warranty, which was 12 months and that they would come out for 99 dollars plus however much it would cost to fix the TV.

I bought the TV when I was over seas it was in the box for 3 months so I only got 11 months use out of it and they would not not do anything about the TV not working. They just wanted more money. Walmart would not do anything either. RCA is junk. they know it and so does Walmart. I don't know why they even sell it . I won't shop there anymore or will I ever buy an RCA brand anything ever again. Junk company!

We bought an RCA DVD Home Theater System a few months back. We haven't used it but just a handful of times and now the thing won't turn on. The blue standby light is on, so I know it is getting power. When it first started doing that, we unplugged it and plugged it back in and it would finally come on but that no longer works.

We now have no way to watch movies and our surround sound is gone. It is ridiculous to pay that kind of money for something, only to have it work for a few months. Wal-Mart is of no help either. They won't exchange it because it's been more than 30 days.

I purchased an RCA RTB-1100 Blu Ray Home Theatre in a box system and no matter how new or undamaged a DVD or Blu Ray is, the player will either freeze on you, the sound cuts out for about 3-5 seconds every 5 minutes and the controls on the remote lag is extremely bad. I only hope that Sears will take the thing back since it has been over 30 days.

The warranty is off on a 3-year old 32" model (I26WD26D). Like other complaints I have read, the picture turned black and had lines. For a time, it came on and then nothing. I bought RCA because of the name of the product. USA should be more responsible for what they distribute, and Walmart for what it sells.

I purchased a 46-inch TV in 1/30/10. It stopped working in 8/12/10. I called RCA because it is still under warranty. They sent a tech to my house to get the part and send back to the manufacturer for repair. Every time I call them, it is a different story. No one knows where the part is. I am sick and tired of the runaround. All I want is my money back. I don't want the TV. This has been going on since September. Please help!

Our TV went blank over a month ago. It was purchased less than two years ago. We tried everything including calling customer service. Either the number was busy or nobody answered. Finally, I got a customer service rep in the Philippines who told me to go to a local RCA service place. We have none. Everyplace we go tells us it has to be sent out and it will cost us just about as much to fix it as we paid for it. This, according to what we've read on the computer, is an all too common problem with this particular TV. RCA should be at least partially responsible.

I saved for 3 years and bought a RCA Flat Screen TV and now it turns itself on and off and then won't come back on for a month. I am a senior citizen and this was to be the last TV I planned to every buy. I chose RCA because I thought they would stand behind their product better than a foreign model. I will warn all my neighbors in my senior complex, friends and family to avoid RCA.

We purchased a 46-inch RCA on Oct. 6. By June 2010, it had no picture, only sound. I tried to take it back to Wal-Mart but said only 30 days. I have been calling RCA warranty for 5 months and still have no answer of what they are going to do. This is the worst service I have ever seen in my life. RCA should be ashamed. I have been telling everyone I know to never buy RCA.

I got a RCA big screen TV and paid $1200 for it. It worked for 2 years and hasn't worked since. Nobody will work on it and they said they don't work on RCA. It was a big ripoff as it's been sitting in my back room for 3 years now.

I bought a 42 inch LCD flat hHD TV on Dec. 31, 2007. Worked fine until Oct. 8th, 2010, screen went black, we have sound. Called RCA but to no avail this is pretty bad service after you spend $1030 for two years viewing.

I have bought 2 RCA TVs. Within the last 2 years, the first one had burn streaks running down the middle of the TV. The second one started making this awful buzzing noise. I had no problem getting a refund on the first TV with the previous owners of the company, but with the second TV, TTE tech support is awful. They treat you like crap and then they lead you on for months about what is going on with the TV that you bought with the money that you earned. I can tell you that from this experience, I will never deal with RCA again. When I asked to speak to a person higher up than the supervisor, I was told that there wasn't anyone higher up and good luck with getting anything done on your TV. Wow, that's the kind of people I want working in my company. One other thing, all the contact corporate information I found was out of Japan. How great is that?

Until this month, all I owned were RCA products (televisions, VCRs and DVD players). They were all good machines with cool featuresand all worked very well until I purchased an RCA Scenium (L32wd250) about three years ago. The side inputs stopped working about 6 months ago. I took it to Best Buy last week and they said they couldn't fix it. Now I'm stuck with a television that I paid over $800 and barely worked 2.5 years. This is outrageous!

I paid $1000 for my RCA. It started by being hard to turn on. The green light flashes now and won't come on. Let's see if this site posts this. They use pop-ups, give them ** information.

I have two RCA TVs and both are not working. One is a 50" flat screen and the other one is a 32" flat screen. The 32" TV was the last one I bought and the first one to go out! Both TVs were purchased within the last 3 years. I know TVs are supposed to last longer than that! I am very upset because I have lost a lot of money and I thought RCA was a good brand. Boy, was I wrong! Both TVs are in excellent condition, like brand new. I have lost money that I really didn't have to lose! I thought I was getting TVs that would last me a long time.

We bought an RCA Scenium TV and did buy warranty. The TV was made in 2003. Of course, just after the warranty ran out, the sound went out. We had a repairman come to see what the problem was and it was one of the mother boards. He told us it would be over $500.00 and it still may not work. Now all of a sudden, it has started turning itself off. Now it won't even come on. We bought this TV less than 6 years ago and paid over $2500.00 for it. You would think that RCA would stand behind their big ticket items and have parts to repair them.

I purchased a 32" RCA flatscreen TV in 2006 from WalMart, Abdn.,70 miles round trip. Set it up myself, no easy feat for a senior, could not turn it on--blank green sensor eye. WalMart said, bring it back same day I did so, unplugging, hauling back, they replaced with a new one. Back home, set up new TV. 3 years later, when turned on, a green screen & clicking noise from green "on" sensor eye. Took an 1 hour to receive reception each time it was turned off then back on. I "solved" the problem by leaving the darn thing on. For nearly another year, by muting instead of turning off! RCA going "green" to the extreme.

I paid over $3,000 for the TV and owned it two years. I purchased no warranty, yet, I feel that a TV lasting four years is not right. RCA only could say they were sorry. After reading all the complaints on the internet about RCA TVs, I feel there needs to be a class action lawsuit against them.

I bought a RCA 32 inch combo LCD TV(L32hd35d) on September 12th, and a month and a half later, I have no picture but do have sound. My warranty was only 30 days so I am out $360 and from what I have read there's not much I can do. This really **** me off. Don't buy RCA, their products are terrible.

We bought an RCA television at Wal-Mart for 800 dollars. After 11 months, the picture went black and it was still under warranty and after contacting them every day for months, they finally agreed to replace it with a bigger TV having the same model. I was so happy. We had that TV for 10 months and the picture went black again. I called the service number they gave me and the man said he would not renew his contract with them because of poor service with them. I'm out of the money and out of a television. How can they get away with this? We will never buy their product again. Buyer beware.

I bought dual screen RCA 7 inch portable DVD player in May 2010 for my one year old birthday and after 4 months the DVD player started skipping one day and then stopped working. Every time I put a DVD in it says No Disc. Bought product from Target and noticed there are numerous complaints about this product.

I purchased my RCA LCD HD TV Model L32WD22 about 2 1/2 years ago and one day it just stopped working. No picture no sound, nothing! I paid $782.00 including tax for this TV and would've purchased a cheaper brand, but I thought I was making a good purchase by going with RCA which I thought was a good "name".

I've contacted a local repair shop that I trust and was advised that they don't even repair RCA TV's anymore because the parts aren't available. I was told that it would be cheaper to buy another TV than to repair my RCA "junk".

I will never purchase another RCA anything again! I don't have the money to replace the TV now, but when I do, it won't be an RCA!

I purchased an RCA Home Theater System (RTD315W) in January 2010 from Wal-Mart. The DVD player stopped working in Sept. 2010. The blue "on" light appears, then disappears, and the system does not respond manually or by remote. I located the warranty information on the internet and called Alcor Electronics. They instructed me to send the unit to Venture Electronics, in Buffalo, New York for repair! I am required to pay the shipping cost.

It appears that this is a defective Model and it should have been recalled. I have read other complaints on Google of the exact same problem. I should not have to send this out of state for repair in as much as I purchased it in Florida.

I purchased this HD TV model number **** at WalMart less than 2 years ago. It was not heavily used. It cost $686.00. The picture and sound went out. It will cost $486 to be repaired. My local WalMart no longer carries RCA TVs. It was actually made by TTE technology in Thailand for RCA. Last week the screen and the sound went out.

I purchased a 32-inch flat screen TV just over a year ago. Now, about 1/4 of the screen is very dark with lines running through it. I just called a TV repairman and he said it would be better to buy a new one. I don't know about anyone else but I can't afford $500.00 a year for a TV. I thought RCA was supposed to have good products and that is why I spent a little more on the TV thinking it would at least last a few years. I was wrong. I am on a limited income and I just can't afford to buy another one at this time.

What ever happened to customer service? Buyer beware. Do not purchase anything from RCA.

We purchased a TV model L40FHD41 a year ago, September 9th. It stopped working about a month ago (August). It is used approximately 4-6 hours per week. It was last in use about 2 months ago. We went to turn it on and now it does not work. We did the 'reset' (unplug for 10 minutes), but that did not work. We have gone to RCA's website and sent 3 messages, but they have not replied. We are now out of warranty. We would like a replacement. The authorized repair shops RCA lists are about 2 hours away, and when called, the numbers are disconnected. We purchased the TV for about $500. Now we have no TV and are out of $500. I wish we would have put it in our IRAs.

I bought a 32 inch flat screen TV. I have had it for a month and 2 weeks. I am 2 weeks shy of getting a refund of course. The sound is ok but the screen is black. This is unfair I paid $350.00 for this TV and I don't have a lot of money. Now I have a TV that doesn't work and no money to get another.

After using RCA TV model L32HD35D for 3-4 months, the screen went black. I notified Carrie, she took all ID info, requested my receipt, & I asked her to email me so I could email my receipt. She didn't do it. I sent receipt to email address above on 8/18/10 and she answered that she would have her supervisor check it out and will contact me. No answer 20 days later.

So I contacted several others at their warranty number. Most took info and then hung up on me. Finally, I got to Nakali and she said that she would mail us a shipping label, we'd pay $50 to ship it, and it would be fixed. Two weeks later, no shipping label. All calls to her number above go to answering service and no one responds to it or my emails. They have no intent to honor the RCA warranty.

I purchased a 32" RCA LCD TV from Wal-Mart about two years ago. I was very happy with it and when I saw a refurbished one of the same model at Big Lots about seven months later, I picked it up. The refurb went (no sound or picture) after about 1 year. I chalked it up to "things break" and replaced it with a Philips without much grief or bad feelings about RCA. I didn't even try to get it fixed. But now, the one I purchased brand new at Wal-Mart (which is now two years old) has gone bad with the exact same symptoms.

After reading this thread, how stupid do I feel? I can see that my plan to call RCA and tell them about my two bum TVs will obviously not do me any good. I just looked up RCA LCD TVs on Sams Club (none available) and Amazon.com (only one model sold directly by Amazon and they only have one TV left). Gee, I wonder what that means? Just a note here: I replaced all my CRT TVs with LCDs over the course of the last two years. All in all, I purchased 3 Vizios, 1 Sony (floor model from Wal-Mart), 2 RCAs (the ones I am writing about here) and one Philips (the replacement for the first RCA to go bad). All of the other ones still work.

I bought an RCA flat screen TV on December 28, 2008 with model number L32HD31. As of August 12, 2010, the screen went blank. I only have sound. I called RCA and the message I got was, Thank you, Good bye'. RCA products suck. So don't anyone buy any thing that has the RCA name on it. They do not stand behind their products.

I purchased a 32 min flat screen RCA TV, model L32HD32D from Wal-Mart, and I only had it over a year. The picture went out, but it has sound. I contacted RCA, and they referred me to two repair places that I couldn't never get by phone or going by their place. I finally got one who said they only do appointments at my home. So I decided to find another repair on my on, then I was told that the TV would cost more to fix it than it would to buy a new TV. This is the first time I've purchased a RCA TV, and the last. That's far too much money to put into something that doesn't last. Hopefully, the company will not last either.

What ever happened to buy American? What happened to high standards?

My TV screen went black 91 days after its purchase, just one day after the limited 90-day warranty ran out. RCA will not fix the TV. They want me to pay for shipping the TV to CA and pay for labor! That will cost more than the 32" LCD TV cost! This is ridiculous! The TV was used rarely as it was in my vacation home. What a poor quality and what a poor customer service. Shame on them! I am out $400.

Bought $400 LCD TV 4 months ago. TV screen went black. Sound is fine. RCA technician says "faulty circuit board." Will not pay to repair. They say I must pay for shipping to and from Ontario California and pay for repair. TV is 4 months old! I can buy a new TV for what shipping and repair will cost! Total rip off. Again, TV is 4 months old. Shame on RCA. I'm out $400!

Purchased RCA Model L32HD35D TV. 10 Months ago picture went out. RCA will not stand behind their product and wants 129.00 plus shipping to repair. I expect more than 10 months service out of a 500.00 TV. Would like to protect other consumers from RCA Corp. They are not customer friendly and have knowledge of this models defects. RCA does not stand behind their products and intentionally mislead consumers with a faulty warranty that has additional cost built-in. Basically RCA has already got your money and that is all that matters to RCA. Their customer Service is one of indifference.

I purchased an RCA 52" HDTV model R52WH74 from Walmart 3 years ago after much scrimping and saving. The TV worked great for the past 3 years. It didn't have problem until about a month ago when the screen went black and there were color bars on it. We get 3 green blinks on power button and nothing. RCA doesn't seem to care after speaking with rep. Naturally, the TV is no longer under warranty. To have it repaired, it would cost at the least $400 as we were told it's the power board. I don't have the extra $400 to shell out.

I feel with so many consumers going through this same thing. RCA should offer refunds or at least replacement TVs. We are hard working Americans not looking for handouts and fed up with getting dealt the "[bad] end of the stick" when it comes to our rights as consumers. This TV set me back $1100 and lasted 3 years. Now I have no TV set and don't know when I'll have enough to buy a replacement.

I am posting this for a friend who had this experience with an RCA HD TV. It was purchased last 3-28-10 for $428.00 and this unit is an L32HD35D with DVD player, serial#J382E403C. It worked fine for about 60 days then it started acting up, the picture came and went. Now the only thing that works is the DVD sound. There's no picture of any kind, the remote will only operate the volume, mute and stop on the DVD. I am telling everyone I know and also people I don't know to not buy an RCA product of any kind. They will not stand behind the items they sell at Walmart and RCA only wants you to spend more money to fix their problems. This TV is still under warranty, but they want the customer to pay for shipping to and from their facility. This was their piece of ** to begin with, and I'm sick of the runaround!

We bought an RCA DLP 52" TV a year and a half ago, and have had nothing but trouble. First the picture went out after 6 months, we had to replace it. It still had a warranty, but we had to pay for shipping/handling and it was a pain. Then after about another 6 months, the picture went out again. We paid for that out of pocket.

Now here we are a few months later, with a billion little white dots popping up on the screen. I just can't believe how much trouble and money we have had to go through with this TV after paying over $1,000 for it. I believe that after paying so much money for something, it should have good quality and this has not. It has put us out money and entertainment. We were so excited to buy this TV and saved up for it, and now we have yet to enjoy it.

I also bought RCA at WalMart. Now, I have less than 3 years on it and the 32-inch flat screen has sound but no picture.

I purchased an RCA l32wd12 HDTV on July 1, 2009. 1 year and 20 days later, I can't receive any channels and I can't reset the unit per their instructions. They said that it is out of warranty and I need to call the local TV shop. The local shop said it is not worth repairing. They charged me $79.00 to check it out and it was a bad CPU. That's the last $635.00 RCA gets from me and I hope that they get no more sales to everyone who reads this. The unit still works as a computer monitor though.

I bought an RCA 40" LCD HDTV also, and have the same complaint as everyone else! How can you spend close to $600 for a new television and have it hit the bed a year later? This is ridiculous!

The lights are on, but no picture and no sound, thus no TV to watch! I tried rebooting it, per troubleshooting instructions, to no avail. It's at the repair shop now, I was told most likely the fix will be more than buying a new TV. No more RCA products for me. Open up your eyes RCA! You want people to buy your product, then treat the consumer the way they should be treated! Now because of your bad product, I have to go buy a new TV, but now it will definitely be a different brand!

This TV, RCA HD61LPW42, 61 in. HDTV DLP, is in our recreation room. It probably has less than 200 hours on it. I replaced the bulb once, and it worked fine. The new bulb has less than 100 hours on it, and it is already dead! I have a Mitsubishi big screen in the family room, and that TV has thousands of hours on it, and I've only had to replace the bulb once. When I try to get technical help, everyone wants money to talk to me. How do you get good service through this company? I'll buy a new Mitsubishi to replace this one before I pay someone to talk to me. They are unreal!

I am frustrated. I've purchased a TV and have had very little service from it. Because we use it so little, I can calculate it costing me $100 an hour to watch it. Replacement cost of the bulb was just shy of $100.00, now I need another? Thanks for letting me vent!

I purchased a 40" RCA LCD in February 2010. In June 2010, TV picture went out. I can hear the TV but no picture. As I was already having a bad experience with Wal-mart and their warranties on a camera, I didn't feel it was worth the time to try and fight a losing battle. This is very sad! I am a mother of 7 young children who cannot afford to just throw $500.00 away. I did not realize how many people have been ripped off by RCA. Shame of you, RCA & Wal-mart! I hope we can get some type of compensation from these cheating thieves! Thank you for hearing me out. RCA, no more for this family!

RCA model L32HD35D television has no picture after 6 months of average use. Online research suggests this is a common problem with this model. RCA "warranty" requires me to pay $50 to ship the unit to Ohio then pay a $129.99 service charge to fix or replace my 6 month old $399.00 television. Absolutely outrageous!

The 52" LCD TV bought at Walmart lasted 11/2 years out of warranty. According to a very trusted and well known repair shop, it would cost more to fix than to buy another one. And worse of all, there were 3 in the shop the same week, all the same models with the same problem. Nothing but trash. Worse off to save landfill space, I put it up on eBay for a small amount; obviously it's nowhere near what I paid and this person had the knowledge to actually fix it and said it works great.

I purchased a RCA LCD model #L42WD250YX6, almost a year ago from Walmart/ after I called them they told me to call the RCA Company/ we did that. After all the run around the RCA Company said they wouldnt replace it and that I needed to take it to a "local repair shop". So in other words...You need to buy another TV because we arent gonna replace yours. What type of business are they running? However, they dont have to worry because I will never purchase another RCA product as long as I live/ I hope that Walmart will stop selling their products because in the long run they are gonna be the ones that suffer...Because of all the returns/ complaints about the product and the @^^!@ customer service that RCA provides.

I purchased a 42" LCD TV from Walmart in 2008. After 1 year the picture went black. Still had sound. Called RCA. Warranty just run out. Took to RCA repair shop. He replaced some module and now June 2010 TV went out again with exact same problem. Never purchase a RCA flat screen TV of any kind.

I purchased a 52" from Walmart and after 2 years of having the TV went out. Me and my son was watching TV one day and all of a sudden without warning, went out. A few days before my father came to visit, I was so embarrased to say "I don't have a TV". I than called RCA which gave me a repair place in my area, which I called. They came out and said it was a bulb, which turned out to be some kind of module that they where unable to locate. The guy than said to me the part needed is not a part that is sold.

Bought a 32 inch flat panel TV June 26, 2009. Here it is June 17th 2010 and my TV does not get picture and barely sound. When we called RCA they told us to FAX over our receipt which we did. Here it is 5 days later, no response. We keep calling the same numbers but no help. We have a receipt. What is the problem. I'm thinking of a class action law suit because there are too many complaints about this same brand model and year of issues! Lost out on 400 collars. I will be filing a class action law suit!

Bought my 32" RCA television in April 2009 - all of a sudden no picture no sound - NOTHING !!!! I have read 100's of the same complaint's that have been filed - I think RCA should compensate people for this problem -

I bought a RCA 40 inch LCD tv from WalMart on 5-20-09. On 6-2-10 just before the Lakers and Celtics GM1 of the finals, my tv starts blinking on and off. After about 5 mins it just went black. I call walmart and RCA and got the run around. I found my reciept the next day and faxed it to them and was told I didnt purchase the warranty. I told them that when i called. They gave me a number to a supervisor that I will use come Monday morning. How can my tv break down a week after the warranty runs out. This tv has never given me any problems until that day. Just for it to stop working like that, right after the warranty runs out just baffles me. How can RCA get away with this. They are no better than the everyday common criminals ie drug dealers and theifs. We need to put a stop to this because it is rediculous. Selling junk that they now is junk and then give you the run around when you try to get compensated.

R C A Service Company, Hometown, IL 60456. Suggestion: Get your State's attorneys general to prosecuting actions on your behalf, and to help other consumers. Also get the BBB involved in your case. A complaint can also be filed with FTC Bureau of Consumer Protection: The Form is 3084-0047. All of the above listed have web sites though the internet searches for a complaint: To be filed

I filed with all three and the more people that do file the more we can save others from going through the same ordeal. I've always heard bad things about RCA but didn't believe it until my husband brought one home. DON'T BUY RCA ANYTHING!

so i have a tv that's junk in 13 months for $464.28 i told rca i had a no name brand before that lasted 6 years and before that i had a rca that lasted 20 years so i would like to thank wal-mart & R C A for taking my money and ripping me off!!!!!!

I have a 52 inch tv model hd52w67 that will no longer turn on. if you push power a green light flashes 3 times and makes a hissing sound with no picture and then turns off. Chasis ITC222A. I have a large television with no purpose and cannot afford to repair/replace it

We bought a 32"TV from Walmart. It broke. It needed a new panel. RCA does not make panels for the flat screens anymore. We went through our extended warranty that we purchased with the TV. They received our TV in March 5, 2010. On March 19, 2010 at 10:35, Becky said they ordered a new panel. On March 30, 2010, Jessica said at 6:01pm RCA does not make the panels and they would refund us our money of $375.24, and it would be here in 7 to 10 days excluding weekends and holidays. We then spoke on April 10 with Malecia and Alecia. They said it takes 10 to 15 days excluding holidays and weekends. The only holiday in April fell on a Sunday so it doesn't count.

On April 16, we spoke with Ashley and Joann they said it would be here no later than April 20. On April 15, I spoke with Nancy and she said it would be here no later than April 24, 2010, and I told her I was going to write the Better Business Bureau and she said go ahead. On May 3, 2010, I spoke with Gw James, they said they stopped payment on the check and would overnight the new check on May 4th, 2010. May 5 is here and we spoke with Erica and Elaine at 11:05 am. They said they are not overnighting the check and they would mail it on Thursday. Well, on April 15, when we spoke with Nancy, she specifically said they do not mail on any day but Fridays. They are a bunch of liars and I want our money back. The $375.24 does not include the extended warranty money and they are worth ** and I want that money back, too. That was $39.99, and I am going to tell the world not to buy anything with an extended warranty from Walmart!

I purchased an RCA 32 inch LCD TV in 2008. Two months later, it went out, no picture. I sent it to Socorro, TX for repair. They shipped it back. It went out again two months ago (March 2010). I took it to a local repair shop and they were not able to find a part #271709. I went online and thought I found the part only to find it's no longer available. It's sad. We are tired of getting gouged. Please help.

I bought 61" HD61LPW42 in January 2004. In January 2005, the TV made buzzing noise and RCA told us to locate a dealer (TV was still under warranty). The repairman stated the TV needs a color wheel but once it was installed, the repairman stated the housing was crooked.

The unit worked okay but it had a buzz, the TV had always had a buzz so this quiet new noise seemed tolerable. The buzz got so bad after a month that we called Demers and was told they only cover the part for 30 days (the repairman stated it was one year). RCA stated they did have a color wheel with housing but can only be sent to a dealer. Our dealer (Bob) stated that the wheel was not covered for a year and the $400 in labor was going to be charged.

The repair man stated that if the TV went bad under warranty and it was on file, it did not matter that it was past warranty. Demers did not agree with their employee and we must pay for our warranted free part ($400 labor). After countless calls to RCA, our TV was a 2000 dollar eyesore and we have not given up. People must have protection against beta technology. RCA will not return our calls or emails because the TV in question is out of date.

I purchased a 42 inch LCD RCA TV from Walmart in Oct. and bought the extended warranty. The picture died about a month ago. We called customer service and had to have it sent up to the next level. The next level said they would send out a part and then have someone come to install it. The part arrived almost three weeks later. When we called Ohio again, they then discovered that they have no repair people in Newfoundland so they would need to send out a new TV but first a supervisor would call us in 24 - 48 hours. That was on the 23rd.

Today, April 27, 2010, I called the department that had promised the supervisor call. After waiting 25 minutes for my call to be answered, I was told that a mistake had been made and I would need to call customer relations. If that department is an example of how RCA values its customers, someone needs to seriously rethink their strategy. The first lady was fine. She explained the exchange process, confirmed there was a TV available in the Ontario plant and made arrangements but my husband didn't like the vague turn around time. This evening he called and was told it would take 30 more days to get a new TV. He asked about a refund and was told we would first have to return the old set and then they would start the process to issue a check. This process would also take about 30 days.

When he complained about the level of customer service, the rep hung up on him. He called back and spoke to a lady named Yolanda who identified herself as a manager. It took two conversations with Yolanda to get anywhere and when we did get somewhere, it was even worse than before. We had purchased extended warranty and when we asked about that she became defensive and argumentative. When we tried to ask other questions about the exchange or refund process, she kept raising her voice and going back to the warranty issue. We'd already accepted her answer on that; it's not RCA's problem, it's Walmart's.

Because we expressed our disgust with her behavior and lack of customer service, she proceeded to say that we would now have to wait at least six weeks after the TV is returned before they will issue a check and, like the lady she supposedly was managing, she hung up. How can a company that makes should a shoddy product and then follows it up with the rudest, most inefficient "customer service" I have ever experienced be allowed to stay in business?

From now on, I will buy from a local retailer who stands behind the product they sell and avoid dealing with businesses like RCA at all costs. I guess I'd really hurt Yolanda's feelings if I had dared mention the high HD TV fee I've been paying for the past month without being able to access a picture on my RCA TV. In most businesses, customer relations departments are about making this kind of experience as painless as possible for the consumer, not the company. Yolanda must have trained at a collection agency and still acts like that's where she works, instead of being the manager of a customer relations department. This is $700 for the TV, $200 for a warranty which won't be used but can't be refunded, and $40 for two months worth of HD cable without an HD TV. Bottom line, the money is important but the complete lack of respect or fair treatment made this a horrible experience.

We bought a 46" TV from Walmart in June 2009. It stopped working about three days after we got it. It took several months to get the problem taken care of. We had to go through RCA or Thomson or something because we didn't get any of the Walmart warranty stuff and they had been running a sale that apparently all sales were final.

So, finally when they released a new TV, the sweetest girl from the freight company (Seko Worldwide) was able to help us. RCA kept telling us it would be 7-10 days for this or that, and the 7-10 days came and went several times. Finally, we were told the warehouse was going to fulfill our order and still nothing. They gave us Aneda at Sekos phone number and she took care of us. She happened to be a local company here in Indiana, but she said she handles the RCA warranty orders for our areas.

I would suggest if you are anywhere near the step where your old TV is removed and the new one is delivered, you should call her. Our TV wasn't even going to be released from the warehouse and she got it released, then made sure the drivers hooked it up to all of the components and all. She was the only good part of the whole experience!

I bought a 46" LCD RCA TV from Walmart in June 2007. After 3 months, the sound went out. It took 6 months of phone calls and emails, but someone finally came and took away the old TV and gave us a new one. Now about 2 years later, gray horizontal lines have appeared on the TV screen particularly around the edges. Obviously, this replacement set is no good either. The model number is 46WD250WX11. A TV should last more than 2 years. This is just ridiculous and with so many people hurting for money right now, me included, something should be done.

I purchased a 42" LCD television from Wal-Mart in Aug. 2008 and have been told both inverters are no good and need to be replaced. This is absolutely ridiculous. What happened to the television sets that lasted 15 + years? Of course, the warranty is up. Why would they honor a warranty for something that isn't going to last over one year?! I am very dissatisfied with the service from this company and I am still waiting to have a call back from a manager of RCA.

Two and a half years ago, I bought a 46 inches LCD from Walmart for $1,400.00. Now, it don't work and is out of warranty. It will cost $1,300.00 to repair. I need to replace my TV; two and a half years at $1,400.00 is bad on RCA. I will not buy another RCA product.

I bought an RCA 42" LCD TV from Walmart and have had it no more than 2 years. I have had minor problems out of it for the past year shutting off, freezing up and things like that. Recently, all of a sudden we turned it on and it worked for about 10 minutes and then the screen went dark. It has power and we can hear sound but there is no picture. I paid over $1,000 for it 2 years ago. I will not buy another RCA or any TV from Walmart again.

I purchased a 37" l37wd22yx5 HDTV from an RCA dealer. Six months later, it just showed unusable signal on the screen. At the time, I still had remaining warranty but they were making me jump through hopes proving purchase date and going over frustrating things repeatedly for me to try to fix it. I would rather move a ton of bricks then do something electronically.

Well, long story short, I'm out of warranty after fighting with them for almost seven months and out a $1,000.00. Thanks, RCA, my VIZIO which I purchased almost years ago is perfect as the day I purchased it. My advice to anyone looking, go VIZIO, they are the best. And when I can afford to replace my husband's 6-month old Christmas present, I will do VIZIO again!

Bought a RCA 42" LCD TV from Walmart less than two years ago. The main board went out and now I am stuck with this P.O.S. I paid over $1000 for this and had to go out and buy a new TV yesterday because it was cheaper than having the RCA fixed. Do not buy RCA! I paid $1000 dollars for this TV less than two years ago.

I purchased a 32 LCD/DVD TV from Wal-Mart. After 5 months it stopped working, no power. The labor warranty is only for 90 days. It will cost me $50.00 to have it shipped back to RCA and $130.00 labor to see if they can fix it; then the parts are covered if they determine I am not at fault for it not working. I took it to the local licensed repair shop listed on their website and was told that if they fix it the warranty is not any good. They said the power module is out after only 5 months. I can't afford to send it to RCA and risk them not fixing it and being out all that money, so now I will have to pay the local shop to fix it and pay for the parts. Why have a warranty if it doesn't cover the TV? I also will never buy another RCA product at Wal-Mart or anywhere else.

I purchased an RCA (model # 32V434T) from Wal-Mart, less than 4 years ago. Two days ago, the TV just stopped working. I have unplugged it, and tried different plugs. I called RCA, and they were of no help, since my 1 year warranty is up. I have since researched and found that, RCA sends their reject televisions to Wal-Mart for about $100 a set. This is the scam of all scams! Buyers, beware. I personally will never buy RCA products again, nor will I spend my hard earned money at Wal-Mart. Someone really needs to get a class action suit going. I will be more than happy to help. This TV cost me more than $700, and did not last 5 years. It was horrible!

I also purchased a RCA 32" LCD HDTV flat panel TV from Wal-Mart 12/2008 and was very happy with the product at first. The left speaker had a rattle that was only got worse with time and then the sound just goes out and you have to change channels to get it back and there is a clicking sound and the volume goes up by itself. I purchased an extended 2-year warranty to protect my 500.00 investment and was not told of Wal-Mart's 90 day only warranty. I only had this TV for 13 months.

Now they want to ship my TV to New York which will take 2 weeks (maybe) to fix it and I only have 1 TV since the government decided to go Digital, so my question is to RCA when you turned to China to make your product you traded your dignity and our trust in doing so. Shame on you to not stand behind your product and leave your loyal consumers out in the cold for the money. What goes around comes around and I will never buy RCA again. Shame on Wal-Mart also and I do not have to shop there. I hope the BBB and those of power to punish for these injustices, do so legally. Notify me if I may help.

We purchased a 52" RCA HDTV from Wal-Mart in 2005. About a year ago, the TV just stopped working. While we were watching TV, it just shut off and the power light just kept blinking. I could hear a "click-click" sound like the TV was trying to power back on, but nothing. We moved the TV in to the garage and a few months later, we just tried to turn it on to see what would happen. It worked! So, we moved back in to the living room and we had our TV back for a few days! After about four days, it shut down and did the same thing! I am at a loss as to what to do! I have called a few TV repair shops and am thinking about getting it fixed because it may be cheaper than buying a new TV.

I think RCA needs to acknowledge all of the complaints made about their products and do something about it! We all bought these TVs with the intention they would last longer than a few years. Maybe something happened while they were all in production and all TVs need to be recalled or something. But it is unethical and irresponsible to tell customers there is nothing that can be done because someone somewhere can surely do something and correct all the issues with these TVs!

I bought a 32-inch RCA LCD TV with built in DVD player from Wal-Mart for my new home. I paid about $350 for it when it was advertised on sale. I kept the TV in its box for 3 months until my new home was completed, then started using it. After 50 days of use the picture went out! I called RCA and since it was past the 90-day parts and labor warranty, they told me I'd have to pay to have it serviced, which would cost about $250. I scrapped the TV and will never ever buy another RCA product again! I spent hard earned money on a TV that lasted me less than two months of use!

Purchased RCA 32" LCD HDTV Dec. 27, 2008. Feb. 17, 2010, vertical lines similar to bar code appeared on screen and fade in and out. Warranty on TV has expired. Contacted RCA Customer Service and was given a fax number to fax in my proof of purchase and was given a different phone to call within 3-4 hours after faxing. Did so (each time waiting for about 30 minutes on hold) and was told hadn't received my proof of purchase and nothing they could do until it was entered into the warranty database.

The store where I bought the TV is looking into this problem but could not make any promises. That is the only positive response I've had. The only conclusion I have reached is that the company Thomson Consumer Technology are manufacturing inferior products (they also make GE appliances). Also, you cannot find a number to call and speak with anyone with authority in this company.

We are both retired and cannot afford to purchase another TV. One would expect a TV to last more than a year. I am so angry about this but just don't know where to turn. My problem is very similar to most on here, however I did not buy the TV as Wal-Mart.

I would like to know how these TV's received CSA and FCC approval. After reading all the complaints here, I have realized that writing on here only allows us a place to vent. If there was a consumer watchdog out there this should have been picked up and something done by now. The consumer program "Marketplace" on CBC in Canada might be a good place for Canadians to start looking for redress. They do consumer investigative journalism and it would be one way to have this problem with RCA go public.

I try to get a basic question answered. Like why my TV stopped working, just turn it off and will not come back on. They will not give me an answer and they charge me.

I have looked at almost everyone of the complaints on here and they almost all have one thing in common. Looks like most of the defective TV's were bought at Wal-Mart and they will not help us get taken care of. I personally, have stopped doing business with Wal-Mart because of their lack on caring. You can't tell me that Wal-Mart doesn't know what is happening! My repair shop have told me Wal-Mart pays like $100.00 for the 32" TV's.

I would like to suggest that if you are unable to get a solution either through RCA or Wal-Mart then if you pay using a Wal-Mart credit card just don't pay the amount for the TV including sales tax. Yes this will cause a dent in your credit but fight that with the credit reporting folks if you like. Just cut up your Wal-Mart credit card and when you get it paid down to the amount of the TV, stop paying the bill.

Wal-Mart is still selling these defective products and they don't care about the customers. So hit Wal-Mart in the pocketbook and see if they change their ways, they probably won't but it's worth a try. Also, for everyone who's reading, find the number for the producer of 20/20 and see if they will run a story and help us out. Since most of us have a lot of free time because we no longer have a TV to watch, let's start calling lawyers and see if anyone can file a class action suite against RCA & Wal-Mart. Wish Us Luck!

We bought a 32-inch RCA HD at Walmart for over $500.00. Eighteen months later the picture went out. I contacted RCA to see if the warranty was still in effect. They told me I only had a year. It is sad that a TV will only last one year. We took it to a repair shop, they said there were two boxes that needed to be replaced and would cost $600.00 to replace. That's more than the TV cost. I think RCA should replace the TV at no charge. I will never buy another RCA product. They are not customer satisfaction guaranteed. The two power boxes have to be replaced due to the faulty equipment.

I have read some of the complaints on the same RCA 52 HDTV I have. It goes off and tries to come back on 3 times and never comes on. You should make it public to the buyers of these TVs because I am out of $6000. I think you, RCA, should be responsible and replace the TVs.

RCA 52" HDTV won't stay on and turns off/on 3 times. Now, it won't turn on at all. I took it for repairs ($260) and they had eleven, yes, 11 of the same models in the shop with the same problem. Yes, I asked. Shouldn't RCA take some responsibility for their products? What about a recall or reimbursement? RCA is not what it used to be and I will never purchase another one of their products. This TV is only 3 years old!

I received RCA model 24v414t, as gift from son. It was purchased at WalMart. It worked for 4 to 6 months, then just went dead. I put the TV aside, to later get itfixed etc., and purchased another TV at Walmart. After about 6 months, I took it to a TV repairman. He said it cannot be repaired, no schematic of parts available for this TV, Mfg. Date 01/08. He said these type of TVs were built exclusively for WalMart. I called first person from RCA (Dan @866-850-8845); he told me to get copy of RO and fax in (claim #1365411). I did this.

He said I would get another 32" TV for $149.95 (out of warranty exchange), I said okay. A couple of days later, I called to confirm, then was told by Edye, to send back old TV; if I didn't, RCA would not help at all. Here's problem, I told the TV repairman to junk the TV. I was not told that this was necessary. Oh, by the way, if you decide to call RCA, you better pack your lunch because you will be on hold for a long, long, time.

I bought a 37" HDTV from Walmart two years ago and recently after the warranty ran out it won't turn on. This is what I call a rip-off. The TV costs like $1,100 and I at least thought we would enjoy it longer than that.

I purchased an RCA flat screen from Wal-Mart almost 3 years ago. The warranty is out, of course! Color bars of different colors appear down the middle of my screen. It has been doing this for over 6 months now. I called RCA. Out of warranty. Had cable come out and CK their cables. It is the TV. I can't afford a new one. This one costs over $700 and should last longer than this. This is about $230.00 per year to use this TV. Help!

I bought 2 RCA TV's at the same time, after 2 years of very seldom use, the TV's turn off and on by themselves, DVD ejects by its self all the time as well. I purchased a Mitsubishi, and now I have no picture - sound is great. I guess I'll go back to Sanyo. Sorry for your bad luck RCA!

I had purchased a RCA 52" TV approximatly 2 years ago. model HD52W59. The power comes on then off. It will turn on 3 times anywhere from 4-10 seconds each. I have been trying to find a way to fix it online, but all I find are many others that have nothing but problems,the same problem I'm haveing, with the TV. My fiance's parents also own 1. From day 1 of getting this TV their picture is blurry.

I bought a 32inch tv about 2 yrs ago. Was working fine now i have no sound or picture. Christmas was yesterday and i can't afford another tv now. trying to get this fixed is a joke. I grew up with all RCA products and they were great. I will never buy another RCA product gain.

I purchased a RCA television from Walmart about 6 or 7 months ago, but i'm exact on that. Anyway, it was a 27 inch flat panel TV. I was watching TV, and all of a sudden there was FPA lock code that appearred on my TV. The TV will not work now. I turn the TV on now and all it shows the FPA lock code on, and it want show anything else but that. I have contact your technicians online and on the phone, but i haven't gotten any satisfaction out of you all. I have tried to talked to one representative and they hang the phone up on me. You're representatives hasn't been too pleasant to deal with. I understand they're fustrated as well as i am, but you have to still be professional about all situations. I'm fustrated because i purchase a $350 RCA TV that doesn't work anymore.

I normally don't purchase RCA, and this was the first time. I never had anything against them, but i thought i would try. I wish i wouldn't have never tried it now. I have the TV at my house and can't even watch it. I haven't thrown it away yet, because i have given up on trying to get RCA to replace this TV yet. The only solution that they came up with is, if you don't have your receipt that they can't do anything for you. Walmart said the same thing as well. I just want my TV to work, because it's a nice TV and I was satisfied when it was working. I have wrote a letter like this before and they said that someone will contact me by email, and never did. Why am i having such a hard time with RCA trying to help me?

i get from 3 to 17 channels it varys daily is there any way to make it constant / or is a way to force payed tv

After many phone calls to TTE, long holding on the phone (30+ minutes at a time) they finally agreed to send me a new 32" TV after I packed and shipped mine to them (out of warranty price $198.95) - it cost me $50+ packing and shipping by UPS. The TV cost 714.00 originally - so far, I have spent over $900.

RCA is not the company we grew up with - RCA sold their trade mark to the French, who made TV's for about 15 yrs, then they sold the trade mark to the Chinese - These TV's are shipped to the US but there are NO REPLACEMENT PARTS.
Yes, I think a class action should be brought against TTE Technology....
And, what is the FCC ruling regarding the requirement for replacement parts on TV's?

TTE has alread been fined by the FCC on September 10, 2008 for importing TV's that were not DTV ready.

Brandon (husband) called RCA warrnity department and made a claim. They said that they would send out shipping label for us to return tv (they said it could take up to a month). Two months later my husband called back and warrnity department said they would send it out again. Label went to wrong address because we moved. Husband called again and RCA said they would send out another label. This back and forthness continued for a YEAR then warrnity company went out of business. New warrnity company said they would honor my husband's claim. For the last 9 months to a YEAR they kept saying they would send out a label and never did. Now they are saying they wont honor claim because it is too old.

I bought a RCA television approximately three years ago. It cost me $850.00. Now every since the warranty run out it has given me nothing but headaches. I have phoned the company and get no help or support. They will tell you to take to the repair shop but there is none here in my area. It is a shame to pay so much for a product that is not up to standards and is awful. It is basically an expensive peice of junk. I will never buy another RCA product and would not advise anyone else to buy one either.

I purchased a 42" TV from walmart on Black friday of last year. The TV has been blank for 2 months meaning the TV was in service for a total of 10 months. I have contacted RCA several times waiting on hold for 30 plus minutes at a time just to speak with a person. Each conversation with the company the rules would change. Four different times they said my TV was in route for replacement but it would take 7 to 10 business days. Each time I called after the 10 business days and they said oh I'm sorry I will have to release this information and they would tell me it will be 7 to 10 business days again.

I finally got tired of this and said I would like to speak to a supervisor the supervisors there could care less. I asked this supervisor Scott I was having company over for Thanksgiving and was wondering how this was fair to me I paid for this product and now was being penalized. Scott said there was nothing he could do and "Oh well" I said to him you are a supervisor making these comments, this is unprofessional. He told me he would release this TV to me and would be there in 7 to 10 business days because it was coming from Texas. It never showed up again. When I called again they said they would need a receipt for this after I faxed my bank statement several times.

I now had to go to my Local WalMart to get this receipt I faxed the receipt to them 2 times because apparently they lost the first copy and now they are requesting me to mail this receipt. I will be mailing this receipt but am wondering how much longer I will have to wait or what will they want next. All of this because I bought an RCA I will never buy another product again from this company.

Nov. 2007 my husband & I upgraded to our first "Big" screen t.v. We purchased from our local Wal-Mart a 55" flat screen. My husband was thrilled. Feb. 2008 (3months later) when we turned on the t.v. the picture was all distored. It looked like perfect squares mixed with blobs of color. Within days the t.v. would come on for a few seconds then a black screen for mins. While the power buttom made a clicking noise & flashed. I notified RCA (rep. informed me this is a very common issue with the t.v.) I was told the "main brain" of the t.v. was out. I asked how this could happen in a 3 month period. I was told it happends all the time more than likly from when the t.v. had been shipped. The RCA rep was very friendly & walked me through the steps of getting the t.v. repaired.

The closest repair shop was a 45min. drive for us. I called the shop & arranged the repairs. The t.v. was fixed. I was worried on the drive home that this would happen again, but quickly dismissed the worries, as I had been very pleased with RCA's customer service. Then in Dec. of 08 the t.v. started acting up again. I once again called RCA this time the customer service rep was very rude and stuck firmly by, the warrenty is up and RCA would not help fix the problem (even after their staff informed me this is a very common issue with the product). When I asked the rep why RCA did not feel the need to stand behind their products (that clearly was a manufacture defect)the rep continued to stand firm on the t.v. being out of warrenty, yet still admited that this was a very common problem with these t.v's that is caused by any type of movement. So I guess you're suppost to move your living room into the electronics dept. to ensure the "main brain" of your t.v. isn't fried in the process of taking it home after purchas. So end result our $1000.00 t.v. smashed in the driveway after 13 months of ownership (even this still didn't releive the stress my husband needed going through all this)I will never buy RCA products again nor recommend them to anyone!!

after 8 weeks trying to egt tv under the one year warranty fixed, spoke to gentle man named tony, he said email and fax couldnt be read of proof of purchase couldnt be read, i asked to speak to a supervisor, and he told me there wasnt one there, i kept asking for a supervisor and he started yelling at me theres none here to help you with your problem.

our tv stopped functioning 9 months after purchase and all is i want to to have it fixed, replaced or refunded, but everyone at rca tells your ring this number, or that number or youll get call back tomorrow, we hear nothing. this is know way to treat customers who spend $900 on a tv, not to stand by there warranty.

tony whom i spoke to said he has no id number just gave his first name and said his supervisors were jeremy and scott and vivky, we have heard nothing from anyone, its annoying. we have a $900 tv that doesnt work and the endless hours on the phone to try to get it sorted out to no avail

TV goes black after about 10 seconds,Television is 10 1/2 months old, contacted RCA a couple of times and was told to send $99.95 to them and in a couple of weeks someone would contact me for repair, because of all the complaints on the internet and consumers sending money and still no television, I did not send any money.I contacted WALMART to see if they could help, but instead gave me the excuse that I should have purchased the extended warranty, In my opinion all I got from Walmart was the brush-off.

After doing everthing the RCA support tech told me to do they said I would get a call and someone would come fix my TV. It been almost a month now and I have called them back 4 times. Been on hold for at least 40 min each time and all they can tell me is someone should call and there is nothing else they can do for me. This is unacceptable. I just want my TV fixed and they have no clue when someone if ever is going to call me and get this done.

On October 14th 2009 a technician came to fix my projection RCA tv. He said that I needed a new remote control and someone would put it in my mail box within 3 days. Three weeks later, he came because of numerous calls. He never told me that the old remote would mess up the tv again. He brought the new remote, but never fixed the tv. I paid $275.40 and still can not use that tv. It is November 18th. When you call, a man who answers says he will be out, we wait and wait, then get another excuse. They are RCA certified, I think RCA needs to take it away from them. They never answer BBB complaints and have several. I wish I checked them out before I called them! I thought if RCA certifies them, they should be reliable.

I paid $700 for a 32' rca lcd flat screen that lasted a year and a half , the power light comes on but i get no picture or sound , and sense there are only three basic parts to it , im sure it will be expensive to fix if even possible.

All of the above listed have web sites though the internet searches for a complaint: To be filed

Please see the below link and my compliant is very similar to any one of the 45 pages of complaints described against RCA. I bought my RCA LA42FHDD37 on 06-18-09 from Wal-Mart and can not get the Warrant/service from RCA, and I am now at wits end to get the 1 year

Warrant/ guarantee worked. I also have the 2 year product care plan from Wal-mart.

The Link was to Consumer Complaint.

Good Luck to all!

I purchased my second 52" RCA projection tv, (the first one lasted 7 years)from walmart (albany) in 2005 with the 2 year ext. warr., but one month to the day that the warr. expired, the tv blacked out, it only made 3 hissing sounds when you turn it on, I took it to petes tv for repair, paid $300 and some change for repairs , tv lasted 6 months and blacked out again.I am done with RCA.

Walmart accepted a return for my 40" RCA HDTV. The 1st TB went to a "black screen" 3 1/2 months after purchase. I had the replacement TV for 9 days and it began to sizzle and smoke! Its bad enough to sell a defective product but this is dangerous!

Purchased new RCA L32HD31 TV set Dec.23,2008. Set quit working Aug. 18, 2009. Contacted RCA numerous times trying to get warranty service. What a joke. To date (Nov. 12, 2009) RCA cannot or will not find a place for me to take my TV for repairs. Has anyone started a class action suit?

My son bought this RCA HDTV model # HD50LPW62AYX7 in 2007. As soon as the one year warrenty ran out the Lamp went out and he had to spend over 180 dollars to replace it from RCA and wait till it came in the mail to use the TV. 3 months later the TV went black again thought it was the lamp again so he wanted it looked at by a TV repair place to see why the lamp keeps going out.RCA wouldn't replace the lamp found out they only give a 90 day warrenty on the bulb. Which by the time it took to get it and use it briefly ,time was up. My son is in the national guard and got sent back to Iraq on orders so it took me a while to find a place to take it and have it diagnosed and find someone to get it there for me since it was an hour away from my home and couldn't fit in my car.It has been at the TV shop since 4/09 and they finally said it was the optical engine one of the main parts that works the TV. Cost is 1500 dollars just for the part not counting service cost. That is as much as what the TV cost.

I called the RCA #'s and was on hold for a long time and disconnected several times before I could speak with someone just to get given another number to call and the same thing happened with it until I finally got a person which gave me a case # but they refused to help with the replacement of the defective part. Don't know why they even bothered to give a case # if they aren't going to do anything about the TV. The TV isn't even 3 yrs old yet. Only got 15 months of use out of this TV. Rip off! Lemon!! You would think that a big name company with this many complaints about their HDTV's would do a recall and replace the defective parts or refund. My son is on his way home now from Iraq just to find no TV. I had a RCA I bought in 1980 and it worked for 20 years with no problems until the picture tube went out. I feel bad that I told my son that RCA was a good brand for him to get. We will never buy an RCA product again, ever!

Purchased a RCA 40" hdtv in July. TV was inoperable by Nov. 1st. Customer service claims 10-14days to set up service repair and then???? I asked to speak to someone with more authority, troubleshooter "Marty" told me he was the end of the line! It is unacceptable to incur these problems with a set that is only 3 1/2 months old. Additionally, it is unacceptable to wait so long for servicing!

Fortunately, I got a 5-year maintenance agreement so Circuit City is going to either keep spending money to fix it for the next three years or replace it.

Considering that I've also had similar problems with an RCA theater system and a RCA VCR, I've given up on ever buying another RCA (Thomson) product.

My complaint is like many others on the RCA TV Brand. Have a problem with the screen going red. Can never get resolution when calling nor does the website allow you to submit. I have completed the form many times online and stating my issue but when you get to the submit button it does not work. When you call , the problem is never addressed.Tv not that old.i have a magnoxox I have had for 20+ years and never had to repair and still working fine.

My RCA projection TV failed to work after 3 mths the tech came out and try to repair it. Now its don't work. I am requesting a refund of $989.00. Also RCA always cut me off when I'm explining my status on my TV. Need a refund. The parts are faulty. Need a urgent refund for this really [bad] appliance!

I brought a RCA TV L32HD32D on 12/20/08 with a 2yr extend warrnety because of the switch over in February. We did not hook it up until the end of Jan. 2009 ( because of the holiday ). It show great and sounded great. for about 3 months, then it would go to a black screen you would have sound no picture, you could cut off and leave off for while then it would play good for a while then cut off again. Call the # in book gave me a repair service took it to the service (Kirk's Electrioncs in Alparetta GA 6/24/09. He called in about 3 days and said that, they could not fix it that the part was not avaible and they would send me a replacement ( new ).

So I waited for 2wks no contact me, it was July 4th weekend so I waited until after 4th just in case they was on vacation 7/10/09, I just went back to Kirk's and ask about the tv and he said that the part was not avaiable and I could just take it with me and call a 800 # and they would give me a case #, I call got a case # then had to call another # spoke with Nicole, she said to fax them a copy of the receipt and Kirk's repair ticket 7/10/09 and they would get back with me.

No one called, I called them back 7/17/09 Nicole again said that they was reviewing the case, someone would call me, no call again. 7/20/09 called back handling the case was out sick should be back tomorrow. Called them back Nicole said that the one that was handling the case was out sick be back tommorrow.

Called back 7/22/09 Natalie still reviewing case. 7/29/09 spoke with Jesica , Denise said that they would be sending refurbish one in 7 to 10 days. 8/7/09 still nothing. 8/21/09 called back said that I would have to send my tv in and then they would send me they were sending a return label out to me to this day I have not got it. that is twice they said that, they said that they since one in July did not get it.

I still have not a call I have called everytime that I talked to someone. I ask to speak to a manager and said that I was as high as it goes. Gave me po box to write to. All I want is a TV worth as much as I gave for it 477.88 and that was when it was on sale at Walmart in Dawsonville Ga.

Purchased RCA 52" projection TV at walmart july 2005. After a few years, now the power button flashes 3 times but tv doesnt turn on. Went on-line to see if i could find out what the problem was because i live in a rural area and find any place to fix it. I could believe how may people have had the same problem.

We bought the RCA model L32HD32D tv in January 2009. By March/Apr the screen shut down and would go black, there was sound, no picture. By the time we located our receipt, the 90 days return at Walmart was over. We then called RCA. After quite a long wait, we were told to fax receipt, model and serial number and to call back to get service number. We did all that and called back and had to re-send receipt. This time I told the girl I wanted the number since I wasn't interested in waiting another 1/2 hour on the phone. She gave me a service # and said a service center in our area would be contacting us by the end of the week. Of course, no phone call. So back on the phone again, this time we were told we had to give credit card so they could bill us a $100 for the service call. Gave them the card, with great hesitation since we already paid for the TV and it's supposedly has a year warranty, waited 10 days to call because we hadn't heard from them and today they say they will send a pick up form in the mail. We are supposed to send the TV, track it, and then call them when they receive it??? Don't know what to do... Will never buy RCA again!!! Anybody out there know where to go from here? We do have names and dates of who we talked to at RCA.

I bought a 27inch RCA model#27v513t. it has been alright until this year. we bought it a few years ago and 2 days ago my tv would shut it self off. it stayed off until this next day and came back on then it would shut off again. when I turned it back on all I can see is a blue line in the Middle of it. its been like this for 2 days. dont know why

I called 1-877- for 2 days now all I get is the number you dialed can not be reached. I called some other numbers. they were rude to me and told me thats the only number I can reach them by and then they would hang up on me. I know Televisions have warrenty's but they are avoiding me and hangin up on me

Bought a RCA 32" flat screen TV at Walmart in December of 2008. By September of 2009 it quit working. Called RCA support, faxed receipt, given case number, called several times for repair and was finally told that I would have to pay $99.95 for labor to repair. After reading the 42 similar complaints on this website, I think a class action suit needs to be drawn up.

My RCA TV model #L26WD26DA serial # H383EL1UC broke after one year of use (the screen turned black with white lines - no picture). RCA advised that while it was out of warrenty they would repair it for a fee of $158.95, and I would have to find a way to pack and ship it to them. According to their directions I sent my cashier's check to TTE C/O DEX in Groveport, Oh and shipped the TV to TTE Technology Inc in Marietta, Ga. After 1 month I contacted RCA only to be told to call their business office 8772978391. After being on hold for 3 times of 45 minutes each I finally spoke to someone who said they no longer contracted work with the companies I had been told to mail my check and TV to.

They would assign my case to someone to investigate. Next I received a letter from RCA addressed to another person with directions on how they should send back their TV. The next business day I received the other person's replacement TV. Now I can not get through to anyone who will take the report that I have received someone else's TV. I have called the main office, the support group #, and e-mailed their support group. I have requested to talk to a supervisor - and was told one would call me later. I have thus far called the business office 3 times today and each time have been on hold for at least 30 minutes only to be disconnected. So in conclusion, RCA has taken my money to repair my TV. Lost my TV. Sent me someone else's TV, and refused to talk to me.

I purchased an RCA 32" LCD flat screen in october 2008 from Wal Mart. Model L32HD32D. By march 2009 it was shutting its screen down. When the power was turned off and then back on, the screen would come back on. After a short time longer it shut down compleatly and would not come back to life at all.

I finally brought the TV to the recomended service center on July 3 2009 and for 2 1/2 months. all I received was the excuse that the parts were on order and that RCA was not responding to the service centers requests for information.

Finally I contacted RCA and could only get a case number from them and a phone number for my service center to call. They would not help me directly. The service center still could not get information so I called back directly again. I was told the case number I had was not usuable and had to start from scratch.

I was given another case number and told a return shipping document was in the mail but that my tv would have to be shipped back to them before they would send me out a refurbished tv of the same model. i called my service center just after that and they still claim the parts are on order almost three months later. the tv was purchaed for 676.31 and round trip to the service center is 80 miles

Bought a 32" LCD Model # L32HD31 on 2/25/09. Two 4 days ago it just would not produce sound, picture or even a backlight... just a black screen. Called and after being on hold for 30 minutes was told to fax over receipt and then wait for 3 more days to call back to schedule a tech to come out. As instructed we called and again was put on hold for 20 minutes to find out that it would cost $99.95 for a tech. to service the unit and if replacement was necessary then they would mail me a label to send the unit back to RCA. Today, I just received a call from the repair facility and was advised that I would have to drive 2 hours to drop the TV off and if they had to come out it would cost $90.00 for the trip. We purchased a RCA because of the name and quality. Never thought they were this shady. NEVER AGAIN!

We have a 32" Flat Screen HD model L32HD31. We've had this TV for 9 mo. The screen started to get vertical lines where the volume appears in the far right. Then the screen faded from black on the lower left to white on the upper right at a diagonal. No sound, no menu, no picture! I called the Tech department at RCA/TTE Tech. I was put on hold for 25 minutes.... for the 3rd time. Was given an email address to send my receipt for the pop processing... whatever that is. Was told it would take 24-48 hours to receive a call back on the situation. Never received a call, 10 days later still no call. I decided to call again. This time the guy at TTE found my email and put me on hold again until he confirmed my warranty info. A total of 45 minutes wasted! Wanted to charge me $99.95 for a replacement TV. If I chose to go this route, they would send a form in the mail, I would take it and have it packaged at a UPS store to return to them. Once they received the TV, they would send out a new one. Obviously there has been a lot of trouble with this TV and brand. Needless to say, we chose not to pay the $99.95 - why should I have to pay anymore money on a TV that I already paid for?! And, would I get a new or refurbished TV?! And, when would I receive it?! I'm very disappointed with the service and the product. We chose to go with RCA because of the name. NEVER AGAIN! How can they get away with this!

Bought 32" Flat Screen and six months later has something "blow out" on the screen. Now half is in color and half is washed out and mostly white.

Called the Service Center and after being routed to different numbers I was asked for my Credit Card to pay 95.99 for labor AND THEN someone would call me to see if it needed to go to a service center or have a someone come out and fix it. If someone needed to fix it they would then set an appointment time.

Can't believe I have to pay more money ahead of time when it could take up to a couple of weeks for them to even decided if i need someone to come out!

Purchased RCA 52" projection TV with 4 years the green "on" light will come on however no picture. Inferior product.

L32HD31 and it started making a buzzing sound. Called RCA tech and faxed in the receipt and was waiting on a call back and I never received it. I called them back with a wait time of about 40 minutes to find out I had to call another number. I called that number and finally was offered a replacement..I waited on a call back as I was instructed and again I had to call them another 45 minute wait. After all of this I was told that I had to pay a $99.99 labor fee for a replacement tv. I am waiting on the replacement and have yet to receive it. I called back and asked for the corporate office number and only and address is available.Mind you that I am without the tv during this time. Now, they have an additional 99.99 but cannot tell me when to expect to receive the replacement tv. The tv was only 6 months old and is supposed to carry a 365 day warranty. Why would I have to pay additional money when the Tv is still under warranty. I feel this is a ripoff.

Bough a 50 inch RCA TV and took out the service contract, after a year no picture, called Wal-mart and they sent out repair man, he said the lamp was burned out and that was not covered under the warranty, labor and lamp was about $600 to fix a $1200 TV, Wal-mart split the repair with me, 18 months down the road the lamp has failed again, I can order one for $400, and get free shiping, wow.

now it has been another 5 months have been told it had internal issues and they would send me a NEW tv still have not received. Total time out of tv 6 months and i still have no tv and two setting in my way that i cant find any one to work on them. 1,000 on the original tv that i bought and rca lying for months

I purchased a RCA 42 inch LCD TV model L42FHD37 and the sound stopped working from the DVI input I called RCA and got the phone number for Vision Electronics and I called them and they came and got my TV I called and was told that I had a bad input board and they told me that it was on back order and to call RCA. Well they decided to replace my TV after two and a half months they sent me a TV it did not have some of the abilities my TV had it came witha cheep remote not my universal remote and I cant get a universal remote to work with this TV.

I purchased a RCA 50" HD LP set model HD50LPW69 and 1 year and 3 days later the lamp went out. I called RCA they said this was not covered due to the 3 days past the 1 year warranty. I spent 400.00 and replaced the lamp. Now my set is less than 2 years old and it stopped working all together. The power light stays on and will not go off unless you unplug it. There is no picture and no sound at all. I had a TV repair look at it, they say 2 boards are bad! Not 1 but 2!

I had called RCA when I first had this problem for trouble shooting. They were not much help with that to begin with. They did not even to bother to listen. I said my set has no sound and no picture yet the power light is on. I was told to change the channel to a channel my set receives. I guess considering I was dumb enough to buy an RCA product in the first placve they thought I would fall for it. I will never purchase another RCA product ever! I suggest no one else does either. It is such a waste of money. The first 3 days of of warranty and the problems started! I believe they are on timers and and go up the minute the warrant runs out!I have purchased a new set by a different company. A company that offers a much longer warranty to begin with and also has a LEMON policy! My RCA would have been classified a lemon by any respectiable company!!

(Model# HD50LPW175yx12) set July 2005. After one year 2006, I had to replace the color lamp (cost $150 OEM), which was expected. Exactly one year later, my T.V. Screen started to black out automatically, after about 30 mins. I informed RCA about this issue, and was advised that I needed to replace the lamp again. Which I've done. Only to find that the set still does not work.

Another call to RCA, and I was advised that I need to take the set to an authorized RCA service center. Which I did. I was then advised that it needed a Color Wheel and that after paying the $110.00 diagnostic fee, it would be an additional $400 (parts & labor) fee. I agreed to pay this, since I can't afford another t.v. set at this time. I received a call from the repair shop advising me that they have bad news, and that the color wheel for my set was no longer being manufactured.

I then called RCA to inform them of their findings. I was told to allow them 2-3 business days to perform a "global search" for the part. They were unable to locate the part. I was then told that I would need to give them an additional 3-5 business days for them to research their warehouse for a compariable model, I would then be contacted and made an offer of fair market value for my set.

Needless to say, I've not ever received a follow up call from RCA. Each time I've had to initiate contact. I learned today that they don't have another set in their warehouse to offer me, and that as soon as one becomes available I would be notified. I was NOT given any sort of timeframe. I do find it hard to believe that RCA does not have any compariable models. After reading all of the blogs posted on the internet, I do believe that I am out of $2000. Something has to be done, they should not be able to get away with this sort of robbery. It seems like the their units are set-up to malfunction after the warranty has expired. Is there some law that regulates how long companies manufactur parts to fix their faulty units?

My father, an elderly man, has purchased 2 RCA Televisions within the last year. Both products have failed. The first within weeks. It was returned to the store and a different model purchased. The second model failed after about 5 months. I am acting on my fathers behalf and I have been trying to get the faulty product replaced every since.

Model L26HD31
Serial # 1281E8347
Case # 3FG5T

Return Number 375 954 290

I called the RCA service line 1-800-951-9582 in May 2009, inquired about the procedure to have the TV exchanged. I had the required receipt faxed repeatedly to your RCA repair centre. I repeatedly had to call to see if the fax was received. The service department claimed it was not legible. I had it faxed to my office and it was clear and legible. I sent an electronic copy by email to the RCA repair centre.

Each time I call the RCA service centre I am put on hold while someone reviews my file. Calls average around 40 minutes in length. With the electronic version of the receipt received and accepted I was issued a return number and was told a prepaid shipping label would be sent out immediately and that I should expect it within 5 10 business days. No label has ever arrived.

I have spoken with a supervisor and a manager. It is always a waiting game. I call and they tell me the prepaid shipping labels will be sent and then I have to wait another 10 business days.

I requested my money back and was told that was not an option. The TV has been defective for months and I have wasted hours on the phone with them. No compensation was offered. No apology was offered, no explanation or assurance that my problem would be resolved. I must wait again for a shipping label to arrive. I am concerned the replacement product will also fail.

I called the RCA service centre, I believe it is run by DEX. I requested information to contact the head office and was told that no information on RCA could be given out for security purposes. What kind of joke is that?

I called again today and tried to get the agent to walk me through the process of sending the labels. He hung up on me. I called back and persisted on talking to a manager. The manager looked at my case file and finally admitted that no prepaid shipping labels have been sent.

I spent $1,800.0 on a 50" RCA television 2 years ago. I have already had to replace the lamp at a cost of over 160.00 which was not covered by the extended warranty that I purchased for an additional $100.00. For the last 6 weeks it is making a loud - LOUD - squeeling sound that continues even when I turn the tv off for an addittional 5 minutes or more. Sometimes I have to unplug the TV.

I called RCA and they told me who to call to come service it. It cost me $90.00 for a service man to come and tell me it is the Color Wheel and that they are NO LONGER available for purchase - and HE CANNOT HELP ME. I have called RCA about 15 times - most times I get cut off or told to call back or that their system is down. I am speaking to people with an accent that I cannot even understand. NOW today - they told me to have the service man come out again and MAYBE - MAYBE if he replaces the Lamp Engine, it might fix the problem - No way I gonna spend more money on this piece of junk tv. I WILL NEVER buy another RCA product again - never !!! I am looking for some credit towards a new tv or some form of assistance from RCA.

I purchased a 52" HDTV manufactured by RCA in late 2004. This July (2009), the television became inoperable. Initially, it started with it cutting itself off. It would take me at least 5 minutes to get it to come back on. I contacted RCA, and they stated that it was the voltage in my home. After this, the TV cut off and never came back on again. The green power button comes on, but the TV does not. RCA stated that they could not help me and redirected me to their list of repair shops. There were only about 5 listed for my area. Of the five only one of the numbers was functional!!! I spoke with the man at the repair shop and he told me that he does not work on RCA's because a chinese company apparently bought the company and there is a huge problem obtaining parts. Basically, I have a very large television that does not work. I am so very upset. I am a teacher and I work really hard for the money that I earn--harder than most. I hate the fact that RCA is getting away with selling televisions that stop working once the warranty ends. Because of this incident, RCA is $2000 richer and I am $2000 poorer.

Purchased the TV on August 15th. 2008; April of 2009 the TV stopped working. Morris TV & electronics, located at 5525 Sulphur Spring Rd., Pine Bluff, 71603, Tel. 1-870-534-5326, said that the TV was not repairable and notified the RCA Co. RCA promised three months ago to replace the TV, but nothing has been done. All I get when I Call (at least 10 times) is the runaround.

Bought this unit for $400 on sale, and 6 months in the picture went out, just a flashing blue light on the oN button, and sound. Was told by cust.srv. to un-plug it for 5 minits and try again. It worked, but had to do it 6 more times before it wouldn't, so in it goes for repairs, Darn heavy tv!

Get it back, and it was over $400 to repair, under warranty, but it's done it again, and this time it's $100 flat rate to fix, plus parts, or $50 to check and report, and then $100 to fix per hour, and parts.Fool me once, shame on me, but never again with this. Stay away from these guys products, and save your money and grief.

I am a disabled senior and don't get around like I used to - My son bought me a 50" RCA TV in April of 2008. In Sept of 2008 my TV started going black off and on and then it just went out. It turned out to be the Lamp part#275179R I went through all the receipts - faxes and confusing customer service, it took 3 phone calls but 3 weeks later I had my part - my son installed it for me and once again I was back on TCM - NOW it is July 2009 and my replacement lamp is going out again.

I called the local RCA dealer before calling RCA support and he said RCA is not what it used to be - my answer was Amen brother! After calling RCA customer support I now have learned the replacement bulb only had a 90 day warranty (that says a lot about RCA right there) It has been 9 months and I will have to pay over $165.00 to replace the lamp and $55.00 service call.

When I was talking with RCA support I asked to speak with a manager but was told after holding for over 10 minutes they were all busy and once again he told me there was no warranty on the replacement lamp. He also told me the life expectancy of the Lamp is between 4,000 and 6,000 hours - when you divide that by 365 days in a year - you actually would have to replace the lamp every year if you watch over 14 hours a day of TV - Now I don't watch that much but I used to leave it on all day - now I turn it off when I am not in front of it.they don't tell you this when you buy the TV.

This is Corp. greed at its worst - If they cannot make a lamp that last longer than a year they shouldn't being making it or selling it. After looking on line and finding hundreds of people with this same problem I wanted to get in my 2 cents worth. There has to be something someone can do. I have called Wal-Mart and asked them why they still sell RCA? I filed a complaint with them as well and I will see what happens. I know they only have a 30 day warranty on electronics but they should not be selling RCA if it only last 6 months.

I also went to the RCA website and wrote them an email which I am sure they will never answer. Like last time I will get a pre-written statement with a number to call where I will get no answers to my problem. Thank you for letting me complain I sincerely hope someone can do something. I will join in on a class action law suit.

In early June 2009, our television screen went out. We originally purchased the 32" RCA unit in November 2008. A week after we purchased it, the dvd unit in it stopped working so we took it back to the store and got an exchange. Then in June, the picture went out. I contacted RCA/Thomson and they said I needed to take it to their authorized repair shop. We took it there and they diagnosed the problem and tried to get the part. Thomson told them the part was not available. They told them we would take an exchange. After not hearing anything from them, I contacted Thomson on 7/8/09 and was told that they would get back to me. I contacted them again on 7/9/09 after they did not return my call that day like they said they would. I was told that they were still processing my claim.

On 7/17/09, I called them again and was given a new case number and told that they would be sending a new unit, which was in fact an upgrade from mine, and the repair shop would receive it in 7-10 business days. I called back today to the repair shop to see if they had heard anything and they had not. I contacted Thomson again and was told this time that the unit was not in stock and that when it became available that they would send one out to the repair shop and it would then take 7-10 business days. I asked if they had any idea when that would be and they told me that they did not know when that would be. I asked to speak to a supervisor and was told that they were the highest up that I could go and that they had no supervisors. I tried calling another number for RCA and it sent me right back to these people. Is there anyway to get in contact with someone else in that company? I am beginning to wonder.

RCA 52 Inch HDTV picture turns on and off intermittantly. Sound is OK. Out of warrenty and looks like I"m SOL.

I purchased a RCA 42" hdtv from sears on July 11/08 and on July 17/09 the sound works but no picture after talking and emailing RCA/Thomson to no satisfaction I will never buy a product from RCA/Thomson or its parent company TTE Corporation of China. I could only wish they go broke for selling junk and having no idea of what customer service is!!!

I purchased a 32" LCD RCA T.V on 05/17/09. Within a week the image on the LCD Screen had burned into the display. SO I had made arrangments with RCA warranty services to return the T.V for replacement. I chose the Pre-Return exchange option where I send the broke Television to them and when they receive it they are to send me a new replacement. They said the replacement should take no more that 7-10 business from date of receiving the broke Television.

I shipped the Broke T.V on 06/24/09. I did not hear anything back from RCA so I presumed everything was fine. As of 07/15/09, I still had not received my replacement. I called the customer service and was informed they no longer have the T.V I purchased as it is not being made. They gave the option to replace the T.V with a similiar model that would be shipped right away to be received within 3 days. I then asked why I was never informed my Model of Television is no longer being made so I could then request a different replacement? The answer I received was "I Dont Know" but a new T.V would be recd in 3 days as soon as I agreed to the new replacement. I ok'd the replacement T.V on 07/16/09 and was then informed it may take up to 7-10 business days to receive this T.V. It is now 30 days from the date I originally sent the T.V in to be replaced. I called again this morning to check on the status and was informed it has not even been shipped yet and they have 7-10 business to get this T.V back to me.

I have purchased a T.V. in good faith of it being one of the best quality T.V.'s and it has not been so. I have not had a chance to enjoy my Television as it has been out of my hands. Is there anything canbe done to get my T.V. back and compensation for the lack of communication in reference to my T.V no longer being made?

I bought a RCA flat screen TV Model # 32V434TYX6 in 12/07. It is at my vacation condo and has less than 100 viewing hours on it. It shut off while watching it 7/21/09. The TV repairman said it was the transformer and it is common with this year model and he sees it a lot. I think it should have been a recall.

I purchased an RCA tv at Walmart Model L26HD31 for 507.10 incl taxes. After 8 months it did the same thing that the other people are talking about on this site, shuts itself off and never comes back on. This is a bedrm tv hardly used. I called their number on the manual and they told me to send it back and they would send me a new one. The waiting the phone calls which are directed to the Philippnes was a nitemare. When I finally got the tv and returned the other one I realized that it is a cheaper tv at COSCO it cost 350.00 plus taxes plus the remote is not programable, this is a 2009 tv I have a SONY that is 10 years and never had a problem and it has a programable remote.

When I called again they told me that this model does not have the features of the returned tv they no longer make them gee I wonder why. Yet they send me a cheaper model how can they get away with this. The model they sent is L26HD31R 495.00 with taxes. They said they are working on improving the remote and I would need to buy a new one when they come out are these people for real. Thanks to RCA I will buy my new 42" TV a Sony. Meanwhile this tv is on the market and people will not know the missing features until they turn it on and the remote sucks. Meanwhile they cheated me out of 120.00 and it is a lousy tv. I had the volume as high as it will go and it was still low. I will never buy an RCA I have already told 4 of my friends who were going to get a new tv.

bought a new tv (proscan) made by rca, but the tv went out in less than 3mo.i even bought the inhouse extended warrant, but ,they said it dont go into effect,until the factory runs out , they must be given the chance to repair it first, the woman on the phone said there werent any repair places clos to where i lived, so i needed to call around and see if i could find one that would work on it in my area,call her back,and give her the list and she would do what she could, she gave me the name to call and he picked itr up, said it would take a few days,

its been over a mo,and ive called and no one even returns my calls, the people i called to find out who could repair it even said,they had some proscans in theyre back room that they couldnt get parts for for over 6mo. i told the factory lady this and she just said that there are different sircomtances and she dont know about that, the people who are to repair them said they really dont want to work on them, and the person whos working on it now said he should of never said he would, but even he dont call back,georges electric, i finally bought a new one,sony,because i cant stand not having a tv,im 62,and watch a lot of tv,thats why i bought a new one my first hd flat screen,and in 3mos, it went out, and theyt said they could fix it right away,ha! ha! all rca would give me is that one phone,and they never answer or return my calls, i called again on the 20th, and twice today,just a machine

I mad a complaint about 2 RCA televisions that I owned. Bopth are less than 4 years ols and have been broken for about 6 months. I think that this is rediculous. my daughter also has an RCA television and hers was made in 2002 and is stiill working. Appraently any models made in the last 5 years are somehow defective. Im my opinion I think that all owners that have a tv manufactures in 2003 or late should recieve some type of compensation.

Purchased RCA 32inch HD television Dec. 22 2008. it went out may 2009, after very little use. Now the service center after 2 months of calls and transferring me to every other place under the sun. says they are waiting for inventory from RCA they tell me RCA will not send them the tvs they need to ship me my replacement. This cannot continue to happen. It had 1 yr replacement and I also purchased the extended warranty.

They are stealing.

How can are they allowed to keep doing this ? I have never dealt with a company that knowingly sells crap and does nothing about it. The service center blames RCA and RCA says call the service center. they have a little racket going the tvs are s*** and the service is worse than that. I will never buy another electronic item from rca or walmart.

My 75-year-old, recently widowed father purchased an RCA 32" flatscreen from Walmart in Sydney Nova Scotia (store # 3101) in August/09. By March/09 it stopped working. RCA told him to drop it off in Glace Bay (Morgan's Electronics) for repair. This gentleman after a few weeks couldn't fix it and informed RCA/Thomson. He informed us, he was waiting on RCA's decision. (My father purchased extra warranty when he purchased it)

After several phone conversations (being passed back and forth and told, "it's not our department that deals with this") with RCA/Thompson, they agreed to replace the TV. So, we waited. My last conversation with them was last week. They said they are waiting on inventory. I told them that is not good enough.

Today is July 3rd, and he still is without a TV! I wrote Walmart urging them to stop carrying their products. Speaking with others; this is not an isolated event. The RCA flatscreen is a terrible product and what is worse is the service they provide. It should be illegal; he basically gave them his money and in return he is left without anything. They didn't even have the decency to offer a cash payout or upgrade him. They will give him the same TV, which is now $200 less than when he bought it.

I feel sorry for what seniors have to deal with today. It has been hard enough for me to contact/deal with these people.

I am outraged! How can this be legal? This is a product/company without integrity.

I am reading all these complaints, but what can we do about it?

After numerous calls to Best Buy to find out the status of the replacement part, I was advised on 9/10/2008(yes the date is correct) that the part is no longer available anywhere in the country.

I contacted RCA on 9/12/2008 and spoke to Sara who would review my case. I call again on 9/25/2008 and was advised that RCA would perform a prorated exchange and I was offered 3 model options to choose from. On 9/26/2008 I spoke to Natalie and selected the L40HD36 LCD TV for $199.82 which was shipped and received at my home on 10/10/2008.

All went well up until 6 weeks ago when the replacement TV started to sporadically demonstrated a black square in the middle of the screen. We would turn the TV off, then on and it would go away. Well, this morning, 7/02/2009, half of the picture was grayed out and the other half flickers non-stop.

I contacted RCA's service# explained my issue, frustration with the quality of their products, and overall fury with the entire situation! Since I was calling Manila, the majority of the representative's answers were scripted. I was advised I had to arrange a service call at my cost. When I pointed out that the replacement product, L40HD36, has a 1 year warranty from the date of purchase, the representative informed me that I only received a 90 day warranty based upon my original purchase for the R52WH77YX58! I challenged this statement since it doesn't make sense to me that they can change the product warranties to their convenience! Can this be legal?

I will close with a warning to consumers that RCA / TTE Technology TV's DO NOT LAST MORE THAN A YEAR AND THEY DO NOT SUPPORT THEIR PRODUCT! Feedback regarding legal action would be welcomed! $1249.81 in purchase and repair costs!

About two years ago I purchased an expensive RCA HDTV from Walmart. The TV worked great up until two days ago when I got back from my vacation. I was gone for about 2 months and when I returned my RCA TV would not turn on. I unplugged it and tried all the suggestions, but nothing happened. The power button will come on if pressed then go back off and do that two more times without a button being pushed. I called customer service the next day and I spoke to a woman who couldn't even speak English. She told me to do what I had already attempted. She then told me I'd have to get my tv repaired and she gave me a number in Montgomery. She said the warranty would cover any costs but my warranty was only for 1 year! The RCA website has not helped me either. I have been reading online at all the of EXACT same incidents occuring with these RCA TVs. I believe the RCA company knows what they are doing and continue to do so just to make a profit with cheap products. So, I sit here in my apartment with no TV even though I paid for one. I am still trying to locate my recipe, no luck so far.

In November of 08 I purchased an RCA television. I also purchased an extended warranty. Well not long after I had my televison set it started to mess up. I called and in Feburary of 09 my television was sent to an RCA approved repair center. After I recieved my television back from the repair center I was still having the same problem, so it shortly went back to the repair center. Well this is now July of 09 and I am still without the TV that I have paid for. Everytime I call I get the run around.

When I call RCA they tell me they will ship me another TV because my original is unrepairable, however they do not have one in stock to ship to me and they do not know when they will get one. So I am sitting at my home with no TV and do not know when I will get a replacement. When I talk to the repair center they also say my original TV is unrepairable, however they have stated RCA told them they have to do a buy back and give me my money back for my television.

When I call and ask RCA about thier buy back program they tell me they can not refund me my money I have to wait till they get a replacement TV in stock. Please Help! I do not know what else to do. I honestly after going to all this trouble do not want an RCA product in my home, however I am also very upset that I have paid for a television that I do not have!

I have called them & the only thing they said was sorry about that. & Gave me the #'s to repair places in my area. I wrote again as I was not ahppy with the answer as no one is standing behind this product. they Emailed me back & stated to call them to go through troble shooting with my manual. There's nothing to go through I told them it smelled like it was burning & I was not plugging it in.

i have 61 inch RCA trash the tv was not 4 years old and it cost me $940.51 to get it fixed ,i had to replace the signal board,the yoke cluster and projector tube ,i will never i my life buy any RCA product agin

I read that there were alot of complaints for the RCA 50 inch DLP. mine also went. I can't afford to fix it.

I have never wanted to buy a new TV and the one time i do, i buy a RCA and its about 2 yrs old and all it wants to do when i press the power button is turn right back off and on and back off. There are many people with this same problem with their RCA's but has any one gone to their news station?

Purchased RCA 27" TV 5/28/08 for $272. Turned it off on 5/22/09. Won't turn on again. warranty for 1 year parts. Repair would be $75 fee plus labor which would be nearly as much as the cost of the TV. RCA knows of this problem from other consumer complaints but will not provide the information so I can order the part and fix it myself. No more RCA purchases for me. I'm out $272 on a TV less than 1 year old.

I bought a RCA 50 inch DLP rear projection television had it for 2.5 years lamp burnt out not covered under walmarts warranty or RCA I bought one 6 months later it went black again sent the lamp back they tested it said it was fine sent it back I feel taken by RCA called them there is no help $2000.00 for 3 years on a TV

Now What do I do with this if it can not be fixed..2 repairmen told me its the RCA problem there should be a recall on this model ..so is there a recall or a class action suit....I had this TV for 3 years alot of money to spend on a tv for 3 years....I am so upset and frustrated...does anyone have a number I can call to get this straighten out quickly....thanks

Just reading about the hundreds of other posters problems, I feel RCA needs a class action suit against their crappy products!

We have only had this TV for under 2 years and it's not worth the repair bill to repair it. We just purchased a 32 inch flat panel TV from Dynex for 299.00 and it works amazingly and it's HD! All I have to say is RCA anything is a ripoff and their merchandise is all junk. I will never purchase anything from RCA gain!

i bought a 52 inch rca tv and hade nothing but problums with it. i beleave that they should give every one a new one. they wont do any thing

I purchased an RCA LCD Flat Screen TV with built-in DVD player December 23, 2008. April 2009 had the TV on and all of the sudden lost picture, still had sound but no picture. Called RCA, they said it was under warranty, but we would have to pay labor cost for the repair. They said I could take it to a local area business for repair, all I needed to do was show them my receipt from the store that I purchased it from. I called the repair shop May 18th, they informed me that I needed to call Walmart (the place where I purchased it) and have an electronic receipt sent to them so they would get paid for the warranty work. Personally I feel that the TV being only 4 months old when it stopped working should not cost us anything for the labor or repair. We have always purchased RCA for over 30 years, and this is the first time we have ever had anything go wrong with a set. I am not very pleased with the quality of the product...atleast when it was working it worked fine...but dependability is not very good.

On December 18, 2008, we purchased a 32" RCA Flat screen TV. On Sunday, May 17, 2009 the picture tube went out. Once the TV "cooled off" it came back on. Then it went off permanently. We have only had this TV for 5 months. We took it back to Walmart only to find that they only take returns or exchanges for 90 day. We were told to contact RCA directly.

We contacted RCA and they advised us that we should take the TV to an authorized service agent, which we did and was informed that RCA did not cover the labor. They cover the oart "if" they could find i t because our model is now discontinued. This just isn't right. The TV is only 5 months old and it broke down and WE have to pay the labor charges. I will take this much further. It's the principal and NOT the amount of money that we paid for the TV. I will NEVER buy an Amercian brand electronics item again!!!

I have a 52" Tv that is less than 4 years old and like most of the people on the web, it doesn't work.

i purchased two rca 32in. w/dvd player for my mother and motherinlaw for christmas08 they are only 4 1/2 months old and both went dead within 2 days of each other.rca sent us to 3 dif. repair center who all want 175.oo just to look at them and told us we would have to pay an hourly rate on top of this to repair them.THATS 175.00 ea.

I purchased a 52" RCA HDTV from walmart and within 3 years, sitting in my living room with my son watching this TV it just goes out. I have not been able to get the TV back on and it is now out of warranty. I had a repairman come out and he tried to order parts for the TV, which he stated "No One Has The Part" I am not stuck with a TV that I can't have repaired due to parts no available. I feel that either Walmart or RCA should hold accountability to the issues found with this HDTV. This is not a consumer problem it is a problem with the malfunction of the product. I would like an attorney to contact me if you are reading this. Thanks

I purchased a 32" LCD RCA TV on 7/15/2007. The night of 4/27/2009 it was working fine. Tried to turn it on the next morning (4/28/09) and it would not come on. Unplugged everything and tried again, nothing. Moved it to another outlet and it still would not come on. Tried the remote and the power button on the TV. I contacted customer service on 5/6/2009. I was told it was out of warranty, which I knew was only one year. They said there would be a warranty fee, which I don't know how much that is yet and also a one way shipping fee of $189 plus tax. I have only had the TV for 21 months. this is an outrageous fee to charge. I have a VCR and cbale box on the same outlet it was on and they are working fine. I won't ever be purchasing an RCA again. They don't stand behind their products. Now I know why the warranty was only for one year. That's all it's good for. Whatever you do, don't buy an RCA.

We purchased and rca 36 inch flat screen from rca and the first month we had it we starting having problems it has been in repair shop since march and still not repaired the part that went out is under warranty and the repair shop is still waiting on the part . they tell me rca is not sending the part. i will never buy rca products again. worthless

We bought a RCA 52" projector TV ,we had to replace it within the first month that should have be an indicator. The bulb went out 9 months later we replaced that to the tune of 200.00.The sound had never been right, now the color wheel is gone and the local repairmen can't get one. He has had one order for another person since Jan 09. I don't know what you call disposiable income but 2000.00 is way to much

I bought a RCA 52" HD Big Screen television. After having the television just 3 years, my television picture went out. I try to turn it back on, but the only thing that happens is the green light on the power button comes on and stays on a few seconds and then goes off. I paid $1500 for the television and I am very upset that it only lasted a short period of time. RCA should be ashamed of themselves. This is nothing but a big RIP OFF!

my rca HD52W59 tv is only 3 yrs old the convigrence has gone bad is no longer a option on the menue the colors are not alligned RCA needs to refund people or recall this tv WHAT A RIP OFF !!!!!

I called RCA and they refered me to a repairman than will charge me $75 just to walk in my house. I wrote them a complaint on the RCA site and only got refered to a thomsan network number that when I called it, they only told me to call another repairman who would charge me to come to my house. This is pathetic they should make the TV's last longer and not sell junk like this. I have smaller tv's that have lasted longer over 6yrs old and had wanted a bigger tv and get stuck with this in my living room that wont even work.

I called and they stated that my case had been closed. I got very angry and told the rep that we had never received the part and that I was going to get an attorney regarding this matter. He then said that he would reopen our case and gave me a new case #. I feel like we have been treated for unfairly. We paid 618 dollars for this tv and had to give chase 50 deposit before they will fix it.

The damage is that we are stuck without a tv that we purchased trusting RCA and Wal-Mart completely and neither seem to care about nothing but the monetary value.

I bought many RCA products andthe RCA TV that I bought two years ago wasn't worth bringing home. The sound keeps gout off and big black square's pop up on the screen

I purchased a 50 RCA DLP from Walmart in February of 2006, I purchased the 2 year extended warranty, which would expire around February of 2009. 2 weeks ago my wife turned on the TV and there was a black screen, I called the Tech support and they had me unplug everything and plug it back in, when I did that, I got a picture, but everything was pink. They told me to take it to an RCA Authorized repair center.

After they had it for 2 weeks, they stated that it was the DM-3 module. The repair man said it will run around $600-$700 to repair it. If there is a class action suit, COUNT ME IN! I will NEVER purchase another RCA product EVER AGAIN!

I worked many overtime ours to purchase this TV, now the thing doesnt work properly. I don't have the money to spend on a new television

On or about 8/06 I purchased a RCA 35 SDTV from Walmart and paid for the extended service plan. December of '08 the set turned off by itself and although the red light blinks then stays solid the TV does not turn on.

I paid $800 for the set on sale, $80 for a repairman to check it out, only to learn it would take $300 to repair it. (I asked the specific problem, but he stated a resistor POSSIBLY blew)I didn't get it fixed.

Same problem you all hd52 tv humming noise from back of tv well after trying find tech support from rca ha ha ha I think they have no contact numbers on purpose because they don't want to deal with the truth there riping us off so you get the outsourceing captial of the world anyway its the color wheel that makes the noise I found out. it was lest then 2 years old.

hd52 tv humming noise from back of tv. well after trying find tech support from rca I think they have no contact numbers on purpose because they don't want to deal with the truth. there riping us off. so you get the outsourceing captial of the world. anyway its the color wheel that makes the noise I found out. it was lest then 2 years old so what can we really do about. is there anyway we can put a stop to this fraud

Bought a 42 LCD RCA 12/29/2007 FOR $998.00 THIS IS 04/03/2009 16 MONTHS OLD and the sound goes out called the claim # and they told us to call another # we did and got a recording and each time we called got the recording with no 1 to talk to but a machine.We did get someone today and they told us they have not got a claim yet from who we talked to first and they would not come out until they did because they wanted to get paid this time.So we called back to the # on our walmart receipt and they said well they should have gotten it by now well they should call you monday this is friday and we shall see I glad I bought the SVC PLAN but that goes out in 8 more months then what.

I was shocked at the number of complaints against RCA. I'm just very disappointed that such a well known brand doesn't care enough to at least try to make amends with their one time loyal customers. I too purchased a 52 RCA big screen TV (model D52W19) that is now suffering from the problem of the power light blinking on 3 times then never powering up. The set powers on sometimes (after several days of trying sometimes) and remains on until it is powered off. Then we have to repeat the process if we want to watch the TV again.

I spent around $1400.00 for this TV. Repair shops want as much as it costs to purchase a newer model TV. Needless to say, I don't have that kind of money. I simply wanted RCA to give me some information on how to repair the thing myself. I am not a TV repair person, but I am a computer repair tech by trade. With as many complaints as RCA has had about the same problem, the least they could do is post the fix so someone like myself can fix it or for those who are not technically capable to do it themself could be better armed to not be taken by crooked repair shops.

Granted, I did get an e-mail from someone from Thomson or something like that in response to my original request for assistance from RCA, but when I sent a follow-up e-mail to the respondent, my e-mail came back as undeliverable. It's frustrating and a shame that the American public is subjected to such issues.

I bought a 26inch LCD HD DVD player combo from Wal-mart on 4-19-08 and the TV went out in Feb. of 09. White Screen with sound. I contacted RCA and got a service person that I could hardly understand what they were saying. Finally talked to someone there that spoke English and was told to fax a copy of my sales reciept. Did that and nothing. Called them back 3 days later and was told the reciept was unreadable. Faxed 4 different times and no responce. I am taking the TV to a rca repair place today. Hopefully something good will come out of this.

Alot of time involved.

Purchased RCA 52 rear projection tv about 3 years ago. About 3 weeks ago the red/blue/green were out of alignment. Went on-line to diagnosis what may have happened, the convergence needed be be aligned. Funny, it directed me to use the remote to align, but NO convergence option. Contact RCA, via website and toll free. Each referred me to local service center.

The service centers did not have favorable ratings from customers, therefore I called a tv repair tech who specialized in rear projections. He was very honest and said that he could come out for a fee, and try to fix on the spot of possible, if not he would have to take it to the shop. He thought it could be a convergence module that may need to be replaced. I asked if in fact it was a convergence module replacement, to provide me a WAG to potential fix my tv. He said it could run about $400-500. I purchased the tv for under $1,000. The cost to repair could be 50% of the actual purchase price.

I will be purchasing another tv set, but I will not purchase another RCA-brand.

I purchased a 52 inch HDTV from Rex in Feb 05 and now Rex is gone out of business and my tv has no warrantee and no repair shop has been able to fix it. It takes several hours to get the tv to come one. You can press the power button and it will turn itself on and off several time before you get an actual picture. You will have to keep pressing the on button before it comes on this is a process that goes on for at least a hour before you get a picture.

It seems like it's not just my tv with this problem. I will never buy another RCA product the name means absolutely nothing I have purchased other cheaper name brand products that have lasted over 10 years and I paid 1200.00 for this that hasn't even lasted 5 years.

I have a RCA 52 HDTV rear projection TV that's 3 years old. A capacitor went out. The TV will not come on now. Looking for the part online I found that there are a lot of people with the same problem. I think as with car companies. RCA shoulds recall this TV and fix the problem. They are just ripping people off. This is the first TV that I have owned that did not last at least 10 years. I will never by ANY RCA products again. If anyone is suing them and needs more complainants let me know. Thanks

To fix the problem it will cost around 300.

We purchased a RCA 52 HDTV Model #R52WH74 in November 2007 and 5 months after the warranty expired the TV is going out. It comes on for about 30 minutes then shuts off by itself. We unplug it and it will come back on but only lasts for about 30 minutes, sometimes not even that long. We called RCA this morning and was told they were sorry for our frustration but there was nothing they could do as it was out of warranty. You would think that paying $1000 for a tv it would last longer than a year!

Searching online for ideas as to what could be wrong with it, we found nothing except tons of complaints similar to ours about this model TV. Turns out this model is the number 1 returned TV at walmart. Had we known this we would not have purchased. I think they know these are not quality TV's considering the crappy warranty. I will never purchase another RCA product! We are now left with no tv and can't afford to run buy another one. RCA should be held accountable for making crappy equipment and not standing behind their products

Bought may Rca 52in HDTV in 2006. Paid $1800 for the stupid thing but i have always wanted one. Well right before christmas of last yr the tv would not turn on.After messing with it for a while it would come on.Finally i took it into the shop to have it looked at. Well lets just say it is still there the repair man called me today. And asked if i could come pick it up because it looks like he will not be able to get the board for it.He said he has 5 other rca big screens in there with the same problem and can not get parts! So i paid $1800 for the tv and have a $100 bill at the shop and it still dont work

Can not not afford to buy another tv!

my first tv a wall mart lasted 3 months and they gave me my money back,I bough the second one RCA 37'' HDTV FLAT SCREEN, it lasted 1.5 year and the warranty is over and no one seems to know how to fix it, so I'm out 1025.00 dollars and I sure will look for something else than RCA

how do you explain loosing that kind of money,just love watching tv with my grandson, so for now I sure don't know what to do.

My RCA 32 model 27V414T Television has no picture or sound. The light in front flashes but there is no picture. I researched this model type and found hundreds of people with this very same issue with this model type of television from RCA. My TV is 2 years old and the 1 year warranty is expired. RCA will not help. I paid 350.00 for this television from Walmart. I opened the back side of the TV to find the power fuse, as was recommeded by several friends. I have replaced the fuse by I still have the same problem. The TV was not ever damaged or exposed to anything that could damage it. Just one day it stopped working.

I will now have to purchase a new television. I will never buy an RCA product again. All I can find now are RCA flat screen LCD or Plasma TV's. The cost for one of the same screen size as my RCA is 650.00 to 900.00 dollars.

We bought the 42inch lcd tv on july7/08. It broke feb 27. thompson electronics told the repairman parts wern;t available. I contacted thompson. they said they would repl it but they dont have any in stock. I offered to pay to upgrade to another tv .They refused. I cant contact anyone in charge

I still owe sears for the tv and have not had a tv for 2 weeks

We purchased an RCA 52 HDTV monitor (model #R52WM24YX51) in December 2006 at Circuit City. In February 2009, we were watching a movie and all of the sudden the picture went strange with 3 bowed lines in green, red and blue at the top and then those colors on the picture were all disjointed. We called RCA and the individual was not very helpful,in the end simply instructing me to call a service tech. I did call the recommended service tech (who charged $75 just to drive to our house and look at the TV).

I turned the TV on, and he immediately informed me it was the convergance amp and convergance power and would be at least $450 to fix. He further stated that he had recently been out on 5 RCA big screens, this was the 3rd of this model and they all have the same problem. He said that RCA is very aware of the problem, but won't do anything about it. I tried calling back to the service center and the individual was no help at all. He just kept telling me to call the service tech and get it repaired. I explained to him that it was ridiculous to have to sink that much money in repairs on a TV that is only 2 years old.

I asked for a phone number of someone else I could talk to who dealt with customer complaints. He said that there was no such number. I searched online to find an address to send a letter to the company about but could not find anything. I sent an email regarding my complaint and received an email back with a different number to call. I called this number 3 times and there is no way to get through the automated menus to speak with a person.

I am furious over this situation and find it ridiculous. I bought an RCA product with the expectation that it would be quality product. The product is unusable now, I refuse to sink nearly $500 into repairing it. I am furious at the lack of customer service this company has provided to me. Now we are left with a huge 52 big screen that we will have to dispose of. We will be forced to purchase a new television, which is not exactly what I wanted to spend our hard earned money on at this period of time. For certain, I will never puchase another RCA product.

I purchased a 52 inch RCA Scenium HDTV in 2004 from QVC. I paid $1200 for it. Within 18 months I had a $300 repair bill because there was no picture. In November of 2008 the TV began to turn itself off and wouldn't come back on unless it was unplugge for 20-30 minutes. The repairman replaced a part that lasted 10 days, at a cost of $108. Now it won't come on at all and I had to order a rebuilt board because RCA no longer makes what we need. The cost is $240. I have written to RCA twice. The first time I received no acknowledgement. Yesterday I received a phone number to call and find out who to call to repair it! I will never again purchase an RCA product, and I will tell everyone I know about this company.

Due to all of the repairs, I will be paying and added $600 for this big black monster in my living room.

I bought a model 14F512T RCA TV from Wal-mart roughly 2 years ago. The thing just suddenly started turning itself on and cycling through the channel finder. Unplugging it does no good because once you plug it back in it starts up doing the same thing again. I read online that several people have had this same problem with this model (as well as other RCA model TVs) I sent an e-mail to RCA and got a response telling me to call their 1-800 line.

I called and talked to someone who said my tv was out of warranty and I could send it in to have it fixed. I told them that since there seemed to be a trend that these tvs were defective that I shouldn't have to pay. He said there was nothing he could do except set me up for a callback. When the warranty representative called back she said it would be $90.00 to fix the tv and I would have to pay to ship it to them. I only paid $120.00 for the tv to begin with. I told her the same thing that I did not feel that I should have to pay for a repair on an obviously defective model.

She told me that they could not rely on internet blogs or postings as a valid source of defect information and that it was just my tough luck I was going to have to pay since it was out of warranty. Needless to say I'm mad as h***! RCA is knowingly putting a crap product on the market and they don't care! I will never buy another RCA product again! I will tell everyone I know to never buy RCA! If I could afford it I would plaster it on every available billboard in the country to never buy RCA again! I hope the company goes belly-up they deserve it!

A fuse went in my 42 Rca color T.V and was over the warranty time I had for a year and a half. Instanly gone. I thought i had bought a name brand product that I could enjoy for years to come.NOT.

My son went and bought me a new T.V., not RCA. I am on limited income ,television is one of the enjoyments that I have.

received product as gift valued at $185.00. product failed, sent product in for repair as requested w/provided case number (at my cost) $25.00. waited 1 week, called to confirm delivery and to investigate company procedure. Was told they had not received the product until i told them I had delivery conformation and faxed them a copy. Then they gave me a new case number. I was told to call back in one week.

I again called an they told me that had just received the product on the day the new case number was provided, again, I corrected them and was told that I was advised it would take 3-4 weeks, which it had, and told that I must, must again, wait 7-10 days to call back. I told them that I was tired of waiting and these proceddings were unprofessional and thet the next time I call the had better have answers.

After two months of this, I again called and the case had been pushed up to higher levels wow! a new phone number to call (customer relations). I was told they could not provide repair nad/or replacement. And that they would only offer me fair market value at $134.00 and that was it, period. I further investigated, you cannot even buy this model for less than $185-$210.00. this doesn't include shipping. this is wrong!

no damage other than elevated blood pressure and wasted time about 10 hours total. At this point I value at my salary $27/hr. $270 plus product $185 plus the time I have to go find a replacement (or that my wife will agree to) 5hrs another $135 totaling $590 and I would feel that the pursuit was worth the effort. if not i wil grow bitter and skeptical of all products, that might cause a divorce which would be damage. Obviously with these practices they are getting away with this daily as normal business...giving rca a really bad name. help.

I have the same complaint as everyone else about my RCA TV. I purchased at Walmart, tv goes off without warning, no picture or sound, then won't turn off at all unless unplugged. I sent a complaint to the Fed Trade Commission and I suggest that everyone else do so too. https://www.ftccomplaintassistant.gov/

My 2 year old RCA TV turned off by itself and never came back on and the warranty is up. What can I do? I purchased it at Wal-mart. Don't have the recipt anymore or can't find it but was purchased on my husbands credit card.

Out money I don't have to fix it or buy a new TV.

Purchased 50 RCA DLP TV from Walmart about 2 and a half years ago. The bulb went out about 3 months ago. It was replaced and worked fine up until 2 days ago. The set started making a whining sound that got louder within minutes to an audible level above the surround sound. Just as my wife went to shut it off, the screen went goofy (her description not mine) and then there was no picture. She immediately turned the set off.

From the description and what I have been gathering from the web, it is the color wheel, a part that is permanently backordered and will no longer be supported by RCA. It seems RCA will no longer support ANY of their DLP televisions. So like the accumlating masses I also have a big box that does nothing but play sound. If there is a lawsuit, I am definately on board. By the way, thinking that I will never purchase anything from Walmart again either.

I now have a useless $1400 big black shell of a tv.

The TV set has turned itself on and off whenever it likes, and the sound is dead.

The cost loss is more than I can bear in these economic times. If there is a class action suit please let me know.

On 28 February 2008 I purchased a 26 RCA LCD television (model # L26WD21), SN: H516E7693, from Wal-Mart. Aside from an annoying tendency to occasionally turn itself off and refuse to do anything except emit intermittent clicks (which I eventually discovered could be remedied by unplugging the power cord from the TV itself--not from the wall-- and then plugging it back in), the set performed acceptably for nine or ten months. Then one day the color just slowly faded out over a span of less than a minute, leaving us with a sepia TV, the novelty of which quickly wore off. After a day or two the color came back, but thereafter the color would periodically depart for periods ranging from a few minutes to a day or two.

As the expiration date for the one-year warranty approached, I thought it would be sensible to contact RCA about having the problem dealt with. I phoned the company, explained the problem, and was advised that if I would fax or mail a copy of my receipt RCA would contact me and make arrangements to send me a replacement unit. I was told that I would have to provide a credit card number against which the replacement set would be provisionally billed, but that that billing would be cancelled when RCA received the defective set. I sent the receipt as requested, then about a week later I received a phone call from an RCA rep, who informed me that RCA would be happy to make good on its warranty--just as soon as I paid them $99.95, which came out to about 28% of the $358 that I originally paid for the set.

After uttering a few choice words about what I thought about RCA's definition of the word warranty, I told the rep that I didn't intend to pay RCA $99.95 to get the company to live up to its obligation--and that I would never buy another RCA product for the rest of my life. The rep then asked if there was anything else she could help me with today, and when I responded negatively she said she hoped I had a good day. I could detect no hint of irony in her voice....

... so I'm left with an occasionally functioning TV of questionable longevity--and an abiding contempt for RCA and all it products. For the rest of my life I will not permit the letters R,C, and A to be uttered in my presence without launching into a vituperative, abusive tirade about this contemptible company and its contemptible products. I'm getting on in years, but I'm entirely confident that I can singlehandedly decrease RCA's bottom line by considerably more than the small amount it would have cost the company to honor its warranty on my miserable little TV.

Purchased a VCR-DVD player from Walmart- the unit was not working properly after a few months. I returned it to Walmart. I was told that it was still under warrenty with RCA but since it was more than 30 days I had to deal with them and the store could not replace it. I was told that after I returned the unit to RCA I would receive it back with in 3 days of receipt of the unit. I called the number given to me from Walmart. I was told by RCA to contact Thomson Inc.

I called the number I was given, after going through a check list with them I was told the unit had to be returned to them for repair.The unit was sent out to them on October 28th and received on November 1 st and signed for by J Sanchez. I waited a couple of weeks and did not hear from them. I called and was told that the unit could not be fixed and they were ordering me a new unit, again I waited two more weeks and called again -. I was told the unit was going to be shipped on Tuesday of that week. This was around the end of November. Two more weeks passed and I called again, this timeI was told they couldn't replace the unit, I was going to be reinbursed 198.86 plus tax But it would take 6-8 weeks.

On December 31st I called to sheck the status of the claim and again I was given the 6-8 week time frame. I waited until February 16th 2009 and I called AGAIN when I was given the same story, I asked to speak to a supervisor, I was told that was not possible. I was told that it was held up in accounts payable. I asked to speak to someone from accounts payable they told me that was not possible and refused to give me a number so I could calll them directly. Their only response to me is that they understand that I am frusterated. This has been going on for 4 months with no end in sight. Below is a list of all the different case numbers and people thatI have spoken to . #352PA Christine -#35NP4- Maria and Susan-The newest case #39LJF -Jeff

I feel as though I am getting the run around. I am without the unit and I am an additional $31.24 in the hole for shipping the unit. Thankyou for your help.

I have an RCA HDTV DLP that was bought 10/2007 from Wal-Mart. I have had the same problems many others have had. The tv would cut off on its own then turn back on. I figured it needed to reset and didn't think much of it as it always came back on. Then last week it turned off and when it came back on all I had was sound.

I called this morning and was told the lamp was out and was given a phone number to call and order another one at a cost of $215. I definitely will not order it from RCA. If I end up getting a new tv I will spend a little bit extra and NOT buy it from Wal-Mart. They will not honor their extended warranties (experience a friend had with their big screen tv they bought at Wal-Mart, but that is a whole other story). Thankfully it isn't football season or my husband would be really upset!

I will be out money that I don't have. I won't be able to buy a new TV but am worried about spending money to fix it. I have medical bills from having a baby and the main bathroom in my house needs repairs more desparately then I need/want a big screen tv.

I bought a RCA 50 inch DLP from Walmart in 2005. This week while out of town my mother called and said the power had gone off. When it came back on the tv wouldn't work. I figured it was something simple. When I got home sure enough it had failed. The power button light glows steady when plugged in but nothing else. After reading all the posts online I guess I have a 1600 dollar boat anchor. I am surprised that an attorney hasn't rounded up some of us and started a class action lawsuit. This product is clearly defective and I would be glad to join in and even spend a few bucks going after RCA.

I purchased the RCA HD50LPW62AYX2 DLP television from Wal-Mart in approximately 3/2006. I only used the television through 8/06, when we moved, and did not use it again until mid-2008. It completely died on 2/12/09. The television would always have to be unplugged because it would emit an excruciating high pitch sound when it was turned off but still plugged in. It would always take three or four tries to start the television. The sound started to go in and out about two weeks ago.

Now, there is absolutely nothing that works, the green light on the power button does not even flash. I paid $1,900 plus the $200 extended warranty for this terrible product. I accepted the fact that the high pitch noise and difficulties starting the television were just my punishment for purchasing from Wal-Mart and RCA. But, after reading these complaints from others I don't understand how RCA is still allowed to sell in the United States without punishment. Please contact me if there is a class-action suit.

My children Bought a RCA 61 projection TV and I month after the warrenty was up the color wheel went out. We have not been able to get a replacement part for this TV. All the places that me have tried to order this from have been back odreed for 3 months now.

All repair facilitys are telling me that they want 500.00 dollars to repair if they can even get the parts I am now sitting here looking at a TV in my living room that we spent thousands of dollars on that is unuseable.

I bought a 52in. tv. about 2 yrs. ago its already been repaired 5 times, now its quit again. I have always bought rca products but I think thats going to change. I paid 1500 & have spent over 900 in repairs. now they said the board is bad & thats another 500.

Purchased a 42 HDTV model #L42FHD37YX8 from Wal-Mart in early December of 2008. It is now February 11, 2009 and my TV has stopped working. IT stays on constantly but displays no picture or sound. I cannot turn it off via remote or tv controls. I noticed a week or so ago that it took a little longer than normal to display the picture but hought nothing of it, because this is a brand new tv. When i purchased the tv, I did so with a recent bonus that i had received from work. Needless to say I am highly upset now because that is $800 I am now out off. I do have enough money righ now to purchase another tv but I should not have to.

after doing research on how to try to get this fixed I stumbled across numerous complaints on this very issue with RCA tv's, espesially ones bought from Wal-Mart. I no longer have the box it came in and the receipt is now blanked because the recipt paper is the type that with heat the ink fades until it is no more. so there goes trying to return the item for replacement or refund. All that said my only option is to try to fix it myself.

I am an Electronics Technician and now I have new project, taking the tv apart and try to find the problem. I'm hoping its something i can fix, if not I now have a new projectile for my soon to be built catapult. Either way, I will no longer be purchasing anything with RCA on it or anythign of high cost from Wal-Mart anymore.

$800 monitary loss.

I bought a 52 inch DLP from Wal-Mart in December 2008. In January of 2009 I began having the same problem that everybody else has with RCA (the tv turns off an on and won't display a picture for more than a few seconds). I've contacted a couple of repair men, and they say they don't make replacement parts any more. Contacted RCA 7 times now and they just tell me to send them about 280.00 and they will replace it. However, after reading many reviews of customers who sent this crappy co. money and never get anything, I think I'll just take my baseball bat to it to get rid of my frustration. It's pretty sad when you spend 1,100.00 on a product and you can only get a year out of it.

We purchased a small RCA television at Walmart (model 14F514T) for my daughter's bedroom right after Christmas. She was excited to have her first tv and it was a great size for her small room and affordable for us. When we got it home and out of the box we realized that there was no remote. The box had not been opened and was factory sealed including the giant metal clips and tape. So we called RCA and were told that they could replace the remote, but we would need to fax our bill of sale. I asked if we could scan and email since we didn't have access to a fax machine and they said no. Since it was Christmas and we were off from work, we had to wait until the following week to fax it.

My husband faxed it at work and I called to follow up. The person I spoke with seemed confused and the language barrier was almost unbareable. He must have left me on the phone for 20 minutes going back and forth, first verifying that he got the fax, then trying to find out why we didn't get the remote. I told him we just faxed it, what I wanted to know what when we were getting the remote because we could not operate the tv without it. He had no clue and still confused told me a supervisor would call in 4-5 business days. I finally did receive a call and the person I spoke to said that we should receive the remote in 7-10 working days.

The remote never arrived. I called back again, again getting someone sounding VERY confused, who said that the remote had to be ordered. I said I HAD ordered it. I had been on this issue since DECEMBER. Again, put on hold, then she comes back and gives me an order number. I asked when I would get my remote. She told me Just wait for it to arrive. I told her that I was unable to use the tv without it and I HAVE been waiting for it for weeks. And still she said, 'Just wait for it'. This whole process started at the end of December and I am still waiting!

I will NEVER buy an RCA product again, and I encourage other people not to because if you have to call Customer Service you will get the worst runaround of your life, from people who are courteous, but have no clue about anything, who cannot help you, and who will not resolve your problem. It's not worth the stress, aggravation, or loss of money. Meanwhile, my poor little girl has a TV that she can't get her favorite channels in on because we are unable to switch between analog and digital without the remote and we can't return the tv because the remote is not in the box.

My main concern is that our TV is not able to be operated properly without the remote so we paid for something that we essentially cannot use. And my daughter is distraught because her tv doesn't work.

I purchased an RCA TV/DVD combo at Walmart. It didn't work right from the beginning. Called tech support. They offered an advance exchange which they had to charge to my credit card. Received the replacement, which didn't work at all. Returned the replacement, but was never credited for the return of the exchange. I was offered another exchange, so I sent the original set in. Received a third set, which did not work at all. I've been told a refund is not possible, was given an address for Thomson, but after reading all the bad postings on this sight, I'm so disgusted, I don't know what to do. I can't believe that RCA, a historicaly reliable company, would allow this to happen.

So far, I've paid twice for a TV that doesn't work. I've spent hours on the phone. Plus having to pack up and ship two TV sets. It's very stressful.

If I ever buy RCA or shop Walmart again, call me a fool!

I purshased a 32inch hd tv with built in cd player--rca brand from p.c. richards. I bought it on sept. 1 2008. I paid $1018.65 including extended service. Four months later It did not work--I had no picture. I called p.c. richard and they said a repair man would pick up the tv. Then rca said they would give me a new tv. I tried to fax the receipt but the number they gave me for the fax did not go through. The women insisted that is the right fax number. This is almost 2 weeks now and i have gotten absolutely nowhere. I don"t know what else to do. I am a senior citizen who is homebound and my tv is all i have. I am devastated and very upset I don't no where to turn. I hope someone reads this and that they will help me.

Purchased 32 inch RCA From Wal-Mart Model #L32WD22 Serial # H16655901 on Sept.11, 2008. Nov. 8th, TV. began to turn off and wouldnt turn back on sometimes for hours. Nov. 9th looked up trouble shooting on RCAs web site Advised to check surge protector and plug surge. Nov. 11th I have a license electrician check for any power surges He reported the home power systems was as good as it gets. Reported defective product to RCA. Nov. 12th 2008 Im advised to send the receipt and I would be contacted in 5 business days. Five days to the hour Im told RCA will replace the in warranty product on Nov.17th.

Dec. 27 I receive the shipping label and is FedEx out on the Dec 29, 2008. RCA receives shipment on Jan 5, 2009 12:16 PM to El Paso, TX. Jan. ? 2009 I call for status of replacement. NO idea of the status the replacement. Jan ? 2009 I call for status of replacement. Im told they are out of stock and have no Idea when a shipment will come in. Feb. 02,2009 Im told they are out of stock and have no Idea when a shipment will come in.

In conclusion, RCA is owned by THOMSON INC. a French based corporation. with a falling stock thats going to hit the penny stock market soon. RCA is no longer the cute little puppy backed up with strong customer service and warranty plan. Now lead with the leadership of F. de Carbonnel, Chairman, Thomson one can say the companys replacement policys are less then acceptable.

I'm a 51 year old disabled single man that can not afford this nonsense. It took Me over a year to save for this T.V. Im going over 3 months with out a T.V. to say the lease this has left me in a depressive, helpless state seeing its my only form of entertainment.

Re: DVD Combo VRC/DVD Player/Recorder with digital tuner. Model: DCR8335

I did not like the unit from day one, but could not return it at Wal-mart since it was considered a discontinued model and I bought the display unit for a discount.

Next, It would get streaming errors when trying to record in DVD mode and freeze up. A number of times it would just freeze up, thus requiring powering down to reboot. As a work around, I would record programs using the VCR and then copy it to the DVD player. That worked for a few months, but them it just no longer recoqnized the content on the recorded DVD disk.

Finally, anything I now copy from the VCR to the DVD is not recognized and it just interprets the recorded DVD disk as being blank.

The manual states that you will be able to take the defective unit to any authorized RCA repair facility; however, they are no longer honoring that expressly written warranty. I was told that there are no longer repair parts for this unit and they just offer to replace it with the same DCR8335. While on hold, I had searched the internet and found other complaints re: this same unit and that others had gotten the replacement and encountered the same problems, etc., so I told the supervisor that I did not want the same unit which has been discontinued that will most likely give me unsatisfactory results. They were going to have me pay to ship the unit somewhere as well. I refused to pay anything, and the floor supervisors are authorized to provide pre-paid return shipping labels, if the consumer complains and requests this, but that is the best they can do, which is not satisfactory for me.

I asked them for the name and contact info of the CEO, and they stated that they could not provide this info at the risk of having their emplyment terminated, and that I would have to look it up on the Internet.

I even tried to negotiate with the support supervisor and told him that I would be happy just to even get $50.00 om cash to be able to apply toward the purchase of a replacement product of my choice which would probably be about what the shipping/handling charge would be for this unit for it is a heavey product. I just really don't want to go thru all the hoops and red tape to get the offered replacement of this same defective discontinued unit, all in vain.

NOTE: There is a reason this unit was discontinued and the warranty to repair no longer being offered. THE UNIT IS PROBLEMATIC AND THE COMPANY KNOWS IT!!!

I just found out as well, that an RCA TV that my mom purchased about 2 years ago for her spare quest bedroom that gets used about 2-3 times per year, already broke down, and she just got rid of it.

My conclusion and warning to all - especially after reading the other complaints at this site, it STAY AWAY FROM RCA/THOMSON AND PERHAPS NOW ADIOVOX PRODUCTS AND WARN ALL YOUR FRIENDS AND FAMILY AS WELL...

I wish you all the best in your endeavors for a satisfactory recourse...

RCA is selling defective TVs and I was unlucky enough to get one of them for which I paid $600.00 for in May 2008 and in November it stopped working. I contacted the company, they told me to send them the sales receipt, the tv, and $136.00, they would be shipping me a new tv in 7-10 days. I did everything they asked and here it is Feb and still no tv. I have been calling them every week and get the same answer 7-10 days. I asked to talk to the person that signed the letter sent to me (Chris Jackson-Customer Care Representative) and was told that there was no one working there by that name. In doing research on the consumer affairs website I found LOTS of people that have had the exact same experence with this company and they've not received their money back or replacements. They are running a scam here and people need to be aware of it.

I purchased an rca d52w19 hdtv set in November of 04' for the last couple of weeks i've been fighting with it to come on. After seeing hundreds of other people with the same problem i know i am out $1,100.00. I always thought rca was a good brand that stood behind their products but, i guess i was wrong. It is obvious that they have sold thousands of these tv's and won't offer any help to help with repairs. Since my tv is out of warranty i guess i'm just screwed!!One thing is for sure i will never buy another thing with the letters rca on it!I'm like alot of other hard working Americans i think if you put that much money towards a tv it should last longer than a few years.

I bought an RCA tv in May 2008,in Nov.2008 the picture went black and never came on again. I then called the company and they told me to send the orginal receipt to them, the tv, & a cashier check for $136.45 and they would be sending me a new tv in 7-10 days. It is now almost Feb 1st and they have not sent a new tv, I can not get any answers from them when I call, they only say there is not one available. I have been reading on this website of tons of people also having problems with this company and I feel they are crooks taking our hard earned money. I only want my money back at this point...please help.

We purchased a projection tv June 2006 - it broke November 2008 (no picture) we contacted a repair service who ordered the replacement parts. Replacement parts are no longer available!

After multiple calls to the company, they agreed to send us a 42 flat screen for a payment of $225 (the difference between the cost of the new TV and the cost of the replacement parts that are no longer available.)After almost 8 weeks of calls and follow ups on our part the new TV arrived on Jan. 29, 2009 at 5 p.m.

It doesn't work. It doesn't turn on.
Called customer service and was told by 3 different reps that our only option is to take it to a repair service and have it fixed. Incurring transportation costs and time and increasing the frustration level with RCA/Tompson.
And to top it all off, it's not a new TV it's a refurbished TV.

Now we have another TV that doesn't work and it has cost us an additional $225!

Out of pocket cost $225

with more in our future -

My husband and i purchased a RCA 52 monitor and like everyone else, i have to fight with my tv to turn it on (the tv turns on but shuts off) how frustrating can that be to purchase a tv by a company that i trusted and end up with a piece of junk that i don't have the money to fix (my husband died last year).

What is the difference between the scam artists that steal thousands of dollars from people and RCA, not much by my books. Thanks RCA for taking our money and running like any other thief that walks the face of this earth.

My RCA True Flat (model# 20F420T) will not stay on. I called the Co. and they said they have issues with this model. I called the better business bureau in Maine and they said to call or e-mail the BBB in Indianapolis, IN. and file a complaint. If enough people file a complain about the Company, they may file a recall. I'm going to give it a shot. good luck to all.

I purchased a 52 in. projection screen model no.D52W19BYXl 3 years ago, I noticed in about middle way of 2008 my tv when turned on was taking a while to come on. So, I changed the batteries in the remote thinking that it would fix the problem.It did not. So as time progressed the tv when turned on, the green indicator light kept switching on and off and the tv would turn on anywhere from 1-3 hours.

My set only lasted for 3 years and I paid over $1000.00 dollars for it.I purchased it from Walmart. I had to pay $150.00 out of my pocket for a technician to diagnose the problem only. And if I chose to have it fixed $362.00 for repairs and $181.00 for the part in which no one knows when it will become available at my own expense. Because my tv is out of warranty. I am very upset with rca, a new tv was not in my budget and now rather than waste my time on rca's junk. It made since to purchase another set. Never again will I deal with rca for anything.

I have to get credit to buy a new set, because a set costing over 1 grand should have lasted more than 3 years

I too have a RCA HDTV 52, 6 months out of warranty, bought at WALMART, lamp out, sent lamp from RCA, still don't work and is being repaired locally. Was told it could cost up to 500.00 if I'm lucky. Oringinal price: 1200.00. There seems to be a correlation between Walmart and RCA, other warehouse companies. Is it possible we bought 'refurbished' products without being informed at purchase? As I will use in making my next purchase, a consumer's best road to recourse is to not open their wallet to RCA. We hold the power to control the success of any company and should excise this power to put them out of business. And of course, research our next major purchase. I am in full support of a class-action lawsuit but even if it doesn't happen, I will take my comfort in knowing with the economy as it is today, I will be a smarter consumer and will provide RCA my business plan of not giving them another cent of my hard-earned money.

I purchased a 44 RCA HDTV DLP a little over 2 years ago from Target.I got what seemed to be a very good deal at the time.Since then i had to replace the bulb 3 times ($ 100.00 a shot.)and now the color wheel went out and the repair service says its pretty doubtful they can find one to replace it.RCA should be ashamed of themselves for not standing by thier products.

The t.v. was about $1000.00 and $300.00 for replacement bulbs.With no color wheel to fix it I have $1300 of plastic sitting in the closet.

I purchased an RCA R52WM24 projection screen tv in June 06. The picture is messed up now. Large bow at top and bottom of screen, color is seperated, image is tripled and a green red and blue line runs thru TV. Picture is not in focus. I paid $800 for this TV and it is out of warranty. I called the service center and they told me to go the set up menu and click on convergance but my set has no convergance tab.

Told me to call servie center and gave me numbers. I have not called the service center because I know it will be at my expense. $800 TV should last longer than this one has. I have contacted RCa via email on 2 occassions and have not received any type of response, despite their site saying they would respond within 3 days. Will never buy anything with RCA on it again.

Will have to purchase another TV. Comparable size TV will cost me over $1,000. I can't afford this.

We were watching the T.V. and all of a sudden it turned off then back on several times. I unplugged it and left it for about 2 hours it came back on for about 5 minutes then turned back off. I unpluged another hour and plugged back in, it worked for about 5 minutes then turned itself off and back on then off again and didn't come back on.

This is rediculus to have a T.V. for 2 1/2 years and it tear up like this, it should be recalled. I see all the other complaints, I don't know why something hasn't been done. We need our money back. I will have to buy another T.V. but not RCA

I have been trying to get my refunbd for a dvd/vcr recorder for 5 months and all I get is the run around. It seems that overseas they do not know what the term Customer Relations means in English. Besides it is very hard to understand them with the heavy accents all I get is the same answer someone will get in touch with me. The problem is nothing ever happens. it has taken 4 months to talk to someone who said they were a supervisor, but who knows if that was a real person or just another agent in their call center.

some day i hope to get my money back, i have been calling and writing letters and now the BBB is involved, since I contacted them about their buisiness practices. I tryed to find out who is running Thompson INC / RCA and send them a letter but they are hiding behind closed doors, i sould not locate them, but I will keep trying. Does anyone have someone else I can get in touch with to file my complaint

I had the RCA 52 D52W20 model and the coolant for the CRT bulbs burst and now oil is all over the lens and there is no way for me to clean it. I have had this TV maybe 3 yaers. To me that seems a little cheap to pay as much as we did for the TV and 3 years later something like this breaks. Not sure about how to go about fixing it. Need to contact RCA and see what they say and then the place that I bought it from.

bought a 50rca dlp tv from a local merchant in 2005. had problems with it coming on and shutting off by it self with in a month of buying this thing which i paid $2300. sent it back to be repaired, same problem then the noise started getting louder. warranty went out which was useless anyway. these tv's and from what i've read all rca products are junk these people should be held accountable if nothing else ban their products from being sold in u.s. i work hard for my money just as everyone else, and to purchase this tv for $2300. and the repairman says it can't be fixed is not right!

About 3 years ago, we bought a tv from a Dish Network dealer. They were having a HD promotion and were selling 37 inch HD monitors (model #D34EW16YX1) that were produced by RCA. We have been very happy with it until a few months ago. We've started leaving it turned on because it won't come back on if we turn it off. I read a similar complaint - the same thing was happening to them: we try to turn it on and the green light on the power button comes on and goes off 3 times and then you have to wait about 45 seconds after the third blink to try again.

Today my husband discovered a way to get it to come on after several tries the old way. He held the power button down on the second blink and it came on after a few attempts. Now I'm concerned that, like those other people experienced, it'll start turning itself off.

So far, we haven't tried to have it repaired and can't afford to. Neither can we afford to replace it so we'll have to do without if it goes completely out. It's really frustrating. I realize that years ago most people didn't have a tv but it will be difficult to go without the news or our most frequently used source of entertainment.

I am one of the many people that baught a DLP TV from wal-mart with a service contract. It seems that this tv has many problems, but the most common is the lamp goes out often and it not covered under the service contract which costs me $200.00 to replace. I now know that wal-mart knew of this broblem but still sold them any how. Also when you call rca they claim the lamp should last 2000 to 3000 hrs. my lasted about 1000 hrs. how can they rca )get away with this. Something should be done like a law suit against them.

R C A seems to be the bigger culprit. arnt there lenon laws that protect consumers against this. this is an update to the one i sent in.

I have only had my RCA 52 HDTV for about 2-3 years and now the convergence is going out on it. I have been trying to do some research on how to fix the issue and it looks like I am going to have to pay upwards to $500 to fix. I am reading about a lot of people getting the same issue and having it around the same duration. Did they start using cheaper parts so they could get more money?

I would love to go out and bye a brand new tv but I dont think i should have to these tv's should atleast last 5-10 years for as much as you pay for them. I am curious about the law suit and i dont think us as customers should have to put up with crappy customer service and rediculous repair issues. So please respond back with any information i can get on being compensated for buying which is now a 52 hdtv paper weight

The only problem i have is that as of yesterday the tv goes on and off all on its own. also changes channels while i am watching a dvd, and adjusts the volumes up and down as well! we have had this tv for years with never a problem! but now all of a sudden it seems to be freaking out. i had to finally unplug it.

My husband purchased a RCA 42 inch LCD,HDTV from Walmart in Alex city Alabama on 11/04/07.big mistake.Well it worked fine for about five months,It started getting lines going a cross the screen this went on for a couple of weeks.I had to turn the tv on and off to make it stop it kept coming back.Ireturned my cable box and it seemed to go away ,but it started again and it just stop the lines went away.

But in november one year to the date of purchase it stop working altogether.This is the good part we have a extended warranty so we call and got someone to come look at it,on dec/16/08 .We were told it needed a chip and they would get back to us,well when we called in january on the fifth they said they had the part but we had to wait for aproved dont no what that means.we called back again and we where told its on back order.

Thats when I went on my computer to see if this tv was on some kind of recall,if the part is on back order thats how it sounded to me.I was shocked to see all the people on here and it really made me sick to think we all got taken by this company.Rca you cant hide forever.

We purchased a 52 television on April 22nd 0f 2004 model # D52W20. We paid before taxes $1,669.98. On 1-12-09 we had Buford Electronics Repair Service come to our house to try to fix this t.v. It was not fixable. He explained to us that these companies arn't making things the way they used to, meaning they don't last. What can I do as a consumer? I can't afford to have to purchase a t.v. every 3-4 years. I have wrote to RCA to inform them of this problem but am very doubtful that they will respond or even care.

I too have a wonderful RCA 44 HDTV DLP. I have put a third lamp(one factory+two extra) in it at about $100 ea. Now even after replacing the third lamp the TV makes the loudest noise and takes 10-15 minutes to finally come on. If my wife and I can bare to listen to the awful noise we can finally watch TV. This is my pain and it's worse than being in gridlock for 2 hours. I wish RCA headquarters were close, I'd drop it on their front porch. BIG YELLOW LEMON!

TV cost me $1300 + $230 in lamps. Like the other folks RCA has no resolution since, it's out of warranty. Go figure.

We purcahsed a m50wh72s RCA television from Wal-Mart in Dec. 2007. We started experiencing problems in November, 2008. We contacted RCA, and a technician said that it sounded like the lamp had went out on it. He told my husband how to remove the lamp, and told us to ship it to them (at our own expense), and they would send us a repalcement part. We sent it to them on November 22, 2008.We received our replacemant part on January 8,2009. My husband was so excited that the part had come,he proceeded to install the part just as he had taken it out.

The t.v. still is not working. We called RCA back and they gave my husband the numbers of local repair people that will come out and take a look at it. We called several and most did not do house calls.Then, we called RCA back and they gave us more numbers of repair shops. We called one and he said that RCA would have to send him authorization before he could take a look at it. I thought that this was just one out of 100,000 that was messed up.

I purcahsed RCA because I thought that it was the best that money could buy. After reading the other complaints, I see that we are not alone. Someone needs to get RCA to own up to the defective products that they are producing and do right by their customers. I personally would not purchase another RCA product.

We have been without our t.v. for almost 2 months now. It has been alot of aggravation. I was constantly contacting them about the part. I have even talked to a supervisor with RCA .

I purchased an RCA 32 LCD HDTV from Wal-Mart in August 2007 for my mother. In September of 2008 the picture stopped working, and displayed small random gray lines.

I contacted RCA/Thompson Customer Service via email through their website. I explained what happened, and stated that although the television was barely out of warranty I felt they should do something as an expensive item such as this should last longer than a year (at the time of purchase the TV cost nearly $900.00 USD). I promptly received a reply in which was a phone number that I was to call. I called the number and not only did I not get to speak to a human (I didn't expect to), but there wasn't even a menu to walk through. It simply stated another number to call that would help me locate an authorized service center.

So I took the set to a local repair shop that I trust. They told me that they do not work on RCA as they are a nightmare to deal with (won't provide them with needed parts, manuals, etc). They also advised that RCA nowadays is total junk.

This shop referred me to another that does perform RCA repair, and I just got the news - it'll cost $353.00 to fix the television....and RCA cannot say when they will be able to provide the needed part! I asked the service guy if this was common; he said it was and that it's anybody's guess when the part was available. It could take months. Yes, months.

I am extremely disappointed with RCA. I am not going to waste anymore time with them. I can get a new set for slightly more than the cost of repair. And judging from what I read here it will only be furthering my problems.

I have made it my mission to tell anyone that I can to not purchase anything with the RCA label.

I purchased an RCA DLP 50inch television, just a couple months after the warranty expired the lamp went out. I called RCA and was told they would not help as the warranty expired. I bought a new lamp this past may, again I have sound and no picture. I have replaced the buld and still no picture. I have emailed RCA and have not yet received a response. This TV is less than 3 years old. I have a tv from 1992 that still works better than the RCA DLP. I bought the tv from Target on sale for $1300. It was originally $2500, now I know why I got a good deal on the price.

Had TV for 1 1/2 years- DLP Went out. After another year the color wheel went out and they dont make them anymore. Have they gone under yet or do I have any recourse? I used to buy RCA. It was the best, or so I thought. Now I find out that many owners of this TV are screaming for some action.

I bought a $2000.00 television that I had to purchase 2 DLPs for at $250.00ea. Now the color wheel is out and I cant find one. when they were available their cost was $400.00 to $500.00. Is 5 years without trouble much to ask on an expensive item like this. Is RCA even in business still?

Sent in a defective Rca DVD/VCR Recorder according to Rca to Thompson, Inc in Texas on Oct.17, 2008, on Dec.9, called to find out when it was arriving was transferred to Iowa, Texas, Phillipines, finally a customer relations agent came on the phone and told me that they were out of stock of the one I had purchase and had no idea of when they would get another one in, offered to refund min. amount unless i could fax them proof of purchase,

So I went to office max and fax all the info, the receipt, letter from me and etc. kept proof of transmission being received and kept all copies. Didn't hear anything so on Jan. 2, 2009 I called customer relations again, of course, was informed they did not receive no fax, Unbelieveable what I have gone through with Thomson, Inc., I used that Recorder for Dvd Photo Discs and it cost me 211.00. which to me is a lot of money,

This is unfair to the consumer and RCA needs to check into who is repairing or in this case ripping off there customers. I have not been able to afford another player, I borrow one from a friend but since have return it, loss income from making dvd photo disc for people.

I bought an RCA TV at Walmart in Union S.C. about 6 months ago and it cuts off and on by itself. We called the company but got unsatisfying results. Have got to buy another TV.

To all of you who have had problems with this tv not turning on: I have had succes in solving the problem, at least for now. Vacuum out the vents in the back. Then, use a hair dryer on the back left side for 10 minutes. It really works. Mine would not even turn on last night. This morning, after the hair dryer, turned on the first try.

we purchased the 52HDTV FROM WAL-MART on 10/21/06 ( model number-R52WH74yx68). we had problems with it shutting off. it would come back on after a while.Then it started getting a shadow about 6 around the peremeter of the screen. We called the service number but the warranty had run out 10 days before and they told me that we were on our own. The color and picture are fading,we are very dissatified with the tv.

My husband and i are both disabled and my husband always wanted the big screen tv. We finally purchased what we thought would be our last tv ( we have a tv we purchased from Sears 30 years ago,still working).We are on a fixed income and we can't afford to spend another $900.00 dollars to buy another tv.Someone needs to start a class action lawsuit against RCA.We will never buy another RCA tv again. We thought RCA was a very good brand but how wrong we were.

I bought a RCA HD52W27D television set from QVC around Nov 2006. As a single parent on a tight budget, this was quite a major purchase at $1,5000. Even though the tv was seldom used; within a year, the color would become distorted with bright green and orange then fades into blackness. The tv was still under warranty and the service professional replaced the board. The service men turned on the tv before leaving, and it worked perfectly for the few minutes that it was on. The TV was not turned on again for a few months due to a private reason.

To my amazement, when the TV set was turned on for the first time following the repair, the exact problem appeared after viewing a DVD for about 10 minutes. I called for service but was told that the TV is no longer under warranty. This huge TV has been sitting in my living room in an inoperable state taking up space. Yesterday, I made the decision to discard of the TV. I turned it on prior to throwing it out. To my surprise, the DVD that was in the set, displayed a perfect picture, but with no sound. I kept it on for two hours and the picture is still good. I checked on the internet and discovered that this is a common problem. I followed some suggestions and unplugged then plug the set back in but it did not fix the sound problem

This defective television set that I bought on credit is the most expensive item that I've ever purchased for myself and kids. I enjoyed it for less than a year. RCA should acknowledge that this product is a lemon and continue to fix the problems at their expense, or compensate consumers.

Purchased HLP50W151 on 12/20/03 ($3500.00). Bulb replaced twice / second blew up in TV. Fan replaced after 6 mts use. Now told mirror has shifted in lens. $1000.00 +/- to repair. Waiting for some corrective/ decent action from RCA.

First let me start off by saying that The original TV I purchased on 2-13-07, had a defect upon delivery, would not work. The store manager convinced me to take a different model cause the one I purchased was the last model in the store. Two(2) days later I received the replacement TV, A RCA 52'color stereo proj, HDTV.

Now 1 year and 9 months later I as experiencing picture problems. The store listed is no longer in business and RCA will not honor responsiblity for repairs. They gave me a company to service the TV in NJ, I was told they do not service my area. then I was given 2 other companies affliated with RCA and they do not service my area as well.

The picture color and sharpness is off. harmful to eyes. can not watch this TV period sits off in livivng room.

My wife bought me an RCA flatscreen for my birthday a year and a half ago. It recently started turning off by itself and i would have to unplug it and let it set for hours sometimes before it would start working again. Well, now it has shut off and won't come back on at all. Just a little orange light and it hums very softly like a fan inside of it or something.

Only that my family is out 800 dollars in this economy that we're in now and I will want to get another tv, but you can guarantee it will not be another RCA.

Bought a 50 HDTV/DLP from Walmart in November 2007. The lamp went out in March 2008 (less than 4 months later). It is now December 2008. We still do NOT have our replacement lamp. We have been dealing with the BBB and the Attorney's General Office for the past 4 months now. It's basically been a bunch of letters back and forth. We've had 12 different case numbers with RCA, and NOTHING has been accomplished. We have been lied to for 9 months now...and we have a piece of crap TV that does not work. 5 weeks ago, RCA wrote a letter to us and the Attorney General saying the part had finally been shipped. THAT WAS 5 WEEKS AGO!! Nothing was shipped, obviously.

All of this was under warranty. They refuse to refund our money. They refuse to give ANY answers that are truthful. We have decided we don't even want the replacement part anymore. We have ultimately decided to contact an attorney and will be filing a lawsuit against the company. We have no other choice. I'm sorry, but we work very hard for our money...and a $1200 television should last more than 3 months. Not only that, but we should have been refunded or had the TV fixed months ago considering it was still under warranty!! Blah!!

I purchased a RCA 50 inch DLP Projection Television on 11/13/2007 at WAL-MART and on 12/14/2008 it quit working and wont turn on. Four months prior the television would turn on and shut off by itself. I spent $1,062.00 dollars on this television and in turn all I got was a peice of sh**. I called their customer service center and asked them if RCA would stan behind their junk products and they told me since I was 12 day past the warranty that they wont help me.

DO NOT BY ANYTHING WITH THE NAME RCA ON IT, YOU WILL ONLY END UP WITH JUNK IN A YEAR. I believe RCA makes the televisions just to last the amount of time until the warranty expires that way they will make more money for the parts they sell.

I am permanently disabled due to a brain injury I had happen to me while I was working so I dont have much money to cover the costs to fix the television. So that being said I will not be able to afford another television untill RCA owns up to their mistakes. I want a refund of my $1,062.87 back.

have a 52 rca hdtv I bought 3 yrs ago. It was in storage 2 yrs-so has only been used for a year. Was working perfect next day I turned it on and all that happened was thr green power light came on 3 times at 4 second intervals. then nothing. I have read a lot of complaints about this same tv with the same problem. Don't understand why RCA ignores the problem instead of taking care of it.

the tv should of lasted longer than a year for the price I paid for it. it costs just as much to fix it as it is worth now. If yyou have any suggestions-please let me know. thanks

I purchased a 32 inch RCA TV from Wal-Mart about 4 years ago, and about a month ago, it started to turn itself off. When I go to turn it back on, it stays on for a second, then goes back off. I hear it click on, see a picture for a few seconds, and then it shuts itself back off again. I usually have to cycle it on and off for about a hundred times or more before I am lucky enough to get it to stay on. Once I got it on I don't turn it off because I know it will be hard to get it back on again.

Well the other day it went off again on its own and now I cant get it back on. I just went out and bought a brand new tv, but I would like to get this one fixed or replaced if I could. If anyone can help, please let me know. Thanks

I purchased a 52 RCA HDTV from Walmart. We had the tv for 4 months when the picture got bad--red, green, yellow shadows, overlapping & bowed. Contacted Thomson Electronics and after almost 5 months I had a replacement tv. I've since had the 'new' tv for 18 months when the SAME thing happened...plus, now it will shut off on its own. It's been 4 months since I've had my tv on. I contacted Thomson today to see if there was ANYTHING that could be done and they told me NO. Anything I want repaired on my tv will be money out of my pocket because the replacement tv had a warranty of only 90 days. I am stuck with(like others have said) a piece of crap carpet-weight. I will NEVER buy RCA again!! I wish I would have researched before I bought their product.

I bought a 52 RCA television from Walmart and now after the Warranty is up it wont turn on. There are thousands who are having the same problems with with ths set. I have another 42 RCA Tv that I had to repair after the sound and inputs went out after 4 months. RCA did not help I waited till the walmart aftermarket warranty kicked in and they had someone out within a few days. Please,Please look into the cheap TVs from RCA.

Out of $1000 and I have a paperweight.

Re: RCA DCR8335 defective unit, returned unit ot Thompson Audio in El Pacso, TX...waited 45 dys, called backed regaring unit replacement, do not have...will refund amount purchased price 198.86 plus tax of 18.40...however, their DBase had only 7% TN tax rate...then will have to wait for my money for additional 6-8 wks....what is up with these companies???????

unkt was defective out of box..never performed properly....

I purchased a RCA DVD Player Model DRC282 in March 2008 from Walmart. In October it started to malfunction, the tray wouldn't open and on the off chance it did the DVD would play for max 5 minutes and then freeze. We tried to return to Walmart but it was past their 90 day warranty and were told to contact RCA since it was still within the 1 year warranty period. I followed the instructions in the manual and mailed the unit with a letter explaining the problem to the above address on October 28, 2008.

It is now December 12, 2008 and I have not heard anything from the company. I tried tracking down a customer service number to call and speak with a representative. I have called several different numbers. Two of them are Canadian and don't have anything to do with Thomson Inc from my understanding. The other numbers were unsuccessful. I wrote a letter to this address on November 23, 2008 asking them to honor their warranty or return my machine. I have yet to hear one word from this company.

We don't have a DVD player and we don't have the money to buy another one. We don't even have the broken one in our possession and I cannot get anyone to respond to my letters and any phone numbers I call tell me I need to talk to someone else. I think frustration is the biggest issue and I feel like I've been stolen from. I've never had a company not honor their warranty let alone completely ignore any correspondence.

We purchased an RCA 52 hdtv projection tv in 2006, price $1400.00. December 2008 the tv is bowing and has shadows. Estimates to repair are averaging $500.00 and more. The tv is 2 months passed the manufacturers warrentee. I have been reading a lot of complaints about this particular tv online. I wonder why RCA has not issued a recall on these tv's.

We are afraid to use the tv for fear that it will catch on fire

We purchased a L32WD22 RCA tv. from Walmart in Marshall Texas. 2-2-08 5 months later the power supply went out. This part is not serviced by RCA. So the TV is not repairable. WE are out $700.00 for a TV that will not work. And cannot be repaired. No more RCA TV's for us.

was replacing second lamp/bulb in 6months and it heated up and blew up inside tv

loss of money paid on tv and two bulbs rca should have to give everyones money back on the junk they are selling to us we will never buy another rca product the tv is in the front yard now to go to the dump cost to us around 2000.00 of hard earned money

I purchased a RCA Scenium 50 DLP tv in July 05 for $2000. In November 05, the tv had to be replaced because RCA could not repair it. Two years into the tv I had to replace the bulb, at a cost of $170. Thanksgiving evening, Nov. 28, 2008 (3 years to date of replacement of the tv) the power circuit board blows. I have been told that this repair will costs $1100 and the part has been discontinued.

I have called RCA and been given the run a round. I know a television is supposed to last more than 3 years. The repair service center I took the tv to advised me not to invest any more money in the tv as it is a piece of junk. I've read all the reports from other consumers and would like to know if there are any class action suits against RCa/Thomson. How can they be allow to continue to sell defective TVs? What agency governs companies like this?

Have a RCA 52inch televison, I tried turning it on and the green light goes off and on 3 times and stop. Had the television only 4 years. Paid 1200 at Rex.

I bought an RCA Amplified Indoor Antenna (ANT301) for my new HD TV in our kitchen because they said I need it from Best Buys. i bought it on july 6 2008. It burn out and I brought it back to Best Buy on 8/21/08. they exchanged it for a new one. The second one burnt out 2 months later and they said it was past the 30 day period and they do not carry it any more. I should contact RCA. I went on their website and emailed them my complaint not once, but 2 different occassions. they have not responded. This piece of equipment only cost $26.49 but with the economy the way it is, I cannot afford it. I have receipts if you need to see them for the dates & cost.

Now I have to go out and have an additional cable set up in my house which will cost more and I have an Antenna that is worthless

09/2006 i purchased a 50' hd tv from best buy by 09/07 there was no picture called rca they sent repair shop to look at it needed a lamp, lamp was on back order 11/07 i raised hell and was finnally sent a replacement tv told would get new warranty. well low and behold that tv has went out same problem they tell me they only warrantied the replacement tv for 90 days and i'm on my own. so i get the lamp fixed and now it needs a power supply cord that guess what is back ordered with no estimated date of being in stock.

rca refuses to cover their defective products

I have my RCA HD52W59 model tv for over two years and at first the colors start to change to red and green, I would go into the menu Screen and converge the colors. Then all of a sudden it went black and two lines one green and one red came in the center of the tv. Then the picture came on and it was green, red and blue and it looked like I was looking into an oval shape screen and the image on the screen was double and overlapping. Then it started to turn off and on and finally off. I disconnected the tv for a while and then plugged it back into the outlet and turned the tv on, it stayes on for awhile but it's still colorful and not viewable since the image is double.

I am now stuck with a tv that we are unable to view and since the warranty expired it can't be serviced by the company. I have heard online from various people that this is common with this model and the same problem has happen to them and they were told that it can't be fixed.

I have my RCA HD52W59 model tv for over two years and at first the colors start to change to red and green, I would go into the menu and converge the colors. Then all of a sudden it went black and two lines one green and one red came in the center of the tv. Then the picture came on and it was green, red and blue and it looked like I was looking into an oval shape screen and the image on the screen is double and overlapping. Then it started to turn off and on and finally off. I disconnected the tv for a while and then plugged back in and turned the tv on, it stayes on for awhile but it's still colorful and not viewable since the image is double.

RCA 36V430T purchased June 2005, was used very little until January 2006. We noticed a slight wave in the top right corner of picture. Then the turning off and on sequence started to happen. Since we didn't use this TV very often, time passed until we were out of warranty, of course. We contacted RCA (boy, that's a joke) and were told so sorry not there problem because of the warranty issue. So, we bit the bullet and took it to a service center. He of course knew what the problem was having seen it many times before. We gave permission for him to fix it ($250.00). For about six months it worked beautifully.

Now, it won't even turn on. Just clicks and off. The set was a gift and originally cost $350.00. We have 15 year old RCA's still in use. Too bad they aren't doing anything to fix this problem. Purchased from Best Buy $350.00. Repairs were $250.00. Very large paperweight.

I see a common denominator here, RCA and WALMART. The complaints against RCA are enormous. I shall learn at least one lesson here, don't be fooled by an old name, go online and read the consumer reports before anything is bought and save a buck early on. I am supportive of any class action here, RCA continues to make lots of money in the meantime doing nothing about it.

Purchased an RCA 52HDTV just a little over two years ago. Soon after the warranty expired the screen started to go green and trhen blank a few minutes after I would turn it on. Once it is off and cools down it will work again but onlu for a few minutes and then goes black. The sound and everthing else seems to work but no picture. In researching this on the internet this seems to be a rather common complaint about this television. What can I do to get this either fixed or replaced? It is defective. Is there a class action suit against RCA for this? I want to join in if there is.

I paid 12 hundred dollars for a TV I cannot watch!

Mine is the same sad story as thousands of others who have purchased RCA televisions that are obviously defective products. I purchased an RCA 20 television from Walmart in 12/08, it started turning on and off by itself in 06/08. I called and was told it could not be repaired and would have to be replaced for a charge of $74.00 for the labor warranty which expired 90 days after date of purchase. I was given the option of returning the defective TV and being sent a replacement TV, or being sent a replacement TV first (in 4 to 6 days) with a charge of $106.00 to be credited back when I returned the defective TV.

I opted for the second choice, faxed my receipt and was sent a shipping label. A replacement TV was never sent. After many phone calls to customer service in India and the Phipippines, I am still waiting for the replacement TV. Shame on RCA and Walmart, American companies that are shafting the American people! If there is a class action law suit filed I want to be a part of it.

Purchased 52 RCA from Walmart got it home and the convergence would not adjust,took it back and got another that one would shut off by its self,called RCA and went through the red tape and finnally got a repair service that would work on it,they took the tv and had it forever brought it back and within a week it happened again, called RCA again and was told to call another repair shop.

The repair shop came and checked out and took it back with them agian forever,RCA finnally decided to replace the hole set,worked fine for almost a year and the convergance went out again,Called RCA again and was told it was out of warrenty. The way RCA explained to me was that the one year warrenty goes from the very first tv you get. We paid good money for a product that shouldnt be on the market!so now I have a 52 RCA that we can't use.

We paid 800 something for the set and every time it went in the shop it was there for months. This 3 tv's that are junk and we are out time and money.

We purchased two Trueflat RCA 20F424T from Walmart 12/16/2007 and 3 monthes later they started turning on and off by themselves repeatedly. Walmart of course can't help. Rca says even though they are under warranty I have to pay them 73.86 for each tv to be repaired. Says it is a flat rate. I thought a warranty was a guarantee from the manufacture that their product is the best and will last.

At $149.96 each we now have nothing because no one can make them stand up and take responiblity. We want to press charges but unable to afford it. One hardworking husband taking care of wife and three wonderful children is not easy then you have those that can lie and take your money for their nonworking [products]. It would have been better to buy a used tv from a fleamarket or a yardsale it probably would've lasted longer.

No tv. It christmas again not enough for christmas and bills.

bought a 50 rca dlp. a very expensive piece of crap.it was always needing repaired,almost impossible to get replacement parts,always on back order,probably because sooo many are broken.DON'T BUY RCA

$$$$$ pit.Gave up on it (2 years old) and bought lg.Very distressing. There should be a class action lawsuit because i know there are 1000's more out there like me that found rca to sell bad tvs and even worse customer service

I purchased a 52' HDTV from Sixth Ave- electronics 02/05/2006. The product is a RCA product. TV is blinking off and after a few minutes , you then can tunr the TV back on. Is there a civil action suit against RCA for the repair or replacement of this TV?

Purchased 52inch Rear Projection HDTV 3 years ago. TV stopped working, getting no picture and something was burning. Called GE was told since it was past warranty coverage would need to pay to repair, given name of authorized service technician. Technician advised, numerous problems with this model. Average cost $300-$400 to repair. I paid about $1000 for set.

GE/Best Buy refused to refund purchase price. In reviewing info on various websites, this set was not built to last more than 3-4 years. $1000 is a great deal of money to pay for something that is clearly defective. I've basically thrown $1000 away. Set is useless and will cost nearly half the purchase price to repair, which adds to the overall cost.

on 11-9-08 i was watching my tv when suddenly the tv went blank. I disconnected the tv tried plugging it into another outlet and also tried prowering the tv on with the remote and also by the tv with no success. A rca customer service rep stated that my only opion at this time is for the repair. As a customer this is unacceptable.

I am very dissatifed about a tv purchase that i made at a walmart store located in Millivlle nj. The purchase was made on 5/24/08. I have the orignal receipt for my purchase. Walmart refuses to return the product and stated that I must contact rca for the 1yr service warranty. My complaint is with the rca manufactury. A tv purchase that was made less than 6months ago should not need repairs. The tv which cost a total of $577.53 i should not have to take it into a service center for repair. It is evedent that something is wrong and as a paying customer i would hope that the company takes pride in making quailty products for the customer to buy.

a huge inconvience for a puchase made by me.

Bought tv new. about 18 months later bought new replacement bulb. now 3 months later the blue flashing light and no picture or sound tells me I need another one. I paid alot of hard earned money for this tv.

loss of money paid for the tv and parts

In October of 2004 purchased RCA Scenium HDTV at Best Buy. Wanted to buy a product that was Amerian made. Told by sales person was a great buy for the price. Took out 4 year warranty on product. Wouldn't you know it TV started messing up 2 weeks after warranty expired and the biggest kicker is the problem were having is not unique to this unit. Picture goes bad, TV turns off, light blinks 5 times, TV turns back on then the cycle starts all over again.

Found out like everyone else this is a very expensive repair and one RCA is very aware of but still keeps using defective technology. Unfortunately RCA doesn't seem to care and you wonder why American made gets such a bad rap. Contacted Best Buy about problem and they informed me they no longer carry this product (wonder why).

From what I have read about Walmart they are just as guilty as RCA. This has been a very expensive lesson learned. Cost to replace defective parts and labor included $1375.00. Original purchase price of TV $1999.99 + 300.00 warranty=2399.99.

Will have to purchase a new set at some point in time this one is useless. RCA is wrong for using a known defective device. I am being laid off from job really haven't a clue when I will be able to get another TV.

Well got up this morning 11 5 08 turned on or tv and the picture is all messed up. we contacted the rca customer service but they where no help. It had been working just fine till now and of course the warranty is out and it was suppose to last for more than 4 years what happened. Im just curious of all these complaints againts rca how they are to resolve every ones issues out 1,000 or more dollars and a tv

husband and i got this for the whole family in 2 17 06 for a late christmas present for the whole family. was told was a hot item as far as warranty and of good use for a producted but now we are out of a 1,000 dollars or more now because we have to purchase a new tv because it will cost to much to fix

My 32 SDLT RCA Tv, purchased from Walmart, stopped working abruntly after 11 months of use. Manufactured in November 2006 and stopped in October 2007. You would expect RCA customer service to be more helpful since my TV was still under the 1 year warranty. But they did mentioned that the problem everyone was facing wasn't covered, therefore, my local TV repair shop was going to charge me $250 to get it fixed. Either way the heavy thing is still sitting on my floor in my room taking up space as I don't have the money to get it fixed nor should I believe I should have to pay since it was just purchased when broke. Model# 32V434T.

Just purchased the thing. I should have to go buy a new one nor have to pay to get it fixed.

I purchesed a hd65w20 around 6 years ago for around 4000 dollars.

It broke down on me and I contacted American and they told me they would send out a tech to look at it. A couple days later a tech called me and said it is probly either the bulb or the connector for the bulb. He said he would get the connector because it was the cheaper part, also stateing that if it wasn't that he would just pull that out and not charge me for the part ($80). That I would have to decide if I wanted to change the bulb ($300).

A week passed and then I got a call from them stateing that they no longer make parts for my T.V. I relize that I am probly screwed I just want to make sure that this is legal what they are doing by not making replacement parts after 6 years.

After reading your site I see that I am one of about 50 people to complain about RCA. It looks like everyone else is having similiar problems.

I would really like some advice on what a average citizen can do to burry a company like RCA so no one else has to go through this.

This company is just putting out crap and knowing that most people won't spend the time to fight them well I'm ready.

Purchased 32in sdtv 10 months ago. TV goes off as soon as turned on, will not stay on. RCA useless when contacted. Repairman stated it is a piece of junk and the cost to repair may be more than for a new one. Also, replacement parts no better thann original. Stay away from anything RCA

out 400 dollars

I purchased a 50 RCA DLP TV414 from Walmart in 2006. I went thru 4 bulbs at a cost of over $500 in this time. My wife is handicapped and the TV is a necessary part of her daily life. The TV had been giving me trouble for well over a year and was working for a while, then would go off and the light would blink 5 times on and off and sometimes it would come back on. Finally it went dead. After dealing with Thomson to complain and get this piece of junk fixed, they told me to take it to an authorized repair facility at my expense. I did take it in about 4 weeks ago and it is still there.

The diagnosis on my just over 2 year old TV is that the light engine assembly is burned out. The cost is $862.69, the light ballast assembly is defective and is $176.00. Labor is $250.00. THe total price to repair this TV is $1,360.66. The kicker is that the parts aren't available and are on back order. The technician said that it may take months to get the parts. I paid $1,600.00 for a basic piece of defective junk.

RCA (Thomson) is very indifferent and inaccessable when I try to complain or contact them. Perhaps RCA doesn't care what this is doing to their reputation. Never again and if this is not resolved, I will tell everyone about this company and their failure to back the defective products that they are making.

In feburary 2008 my husban bought a RCA 32' plazma tv from (WALMART). Only a few months later we were watching it and it suddenly turn off. We did everthing the manualy said and still nothing. When I contacted RCA to see what they were going to do about it, and all's I got was we will have someone call you in three to five days. six days later still nothing, so getting impatient and upset I called them back and still no answer. So I called again and the customer service would only tell me that the warranty over and over, like I was def and didn't understand english. Then they told me that the warranty wasn't any good and that I would have to wait another three to five days to get a call from a warranty specialist.

Well after waiting again still no call. When I called again I was put on hold for thirty minutes then hung up on. So I called back again wanting to talk to a manager, the people in customer services wanted to give me the run a round again and not let me talk to a manager and then hung up. So getting very upsets I called back agian and the lady finally transfered me to the manager. When the phone just kept ringing for twenty minutes with out any answer I hung up. I then called best buy geek squad and they called RCA for me and got a manager on the phone.

When I talked to the manager he told me that I need to give him a credit card number so that they could charge me two hundred dollars to get the tv repalced, because they would not fix it, when to warranty was still good for 6 more months . I could go on and on. I once thought RCA was a quality AMERICAN company, I guess I was wrong. walmart should be ashamed of themselfs for selling the RCA label. Now the only thing our nine hundred dollar tv is good for is collecting dust on our tv stand. VERY UNHAPPY

The cost of the tv, the time off work and the move nights that we have with our two kids, because RCA wanted to give us the run around.

In feburary 2008 my husban bought a 32' plazma tv from (WALMART), for his and my birthday. Only a few months later we were wathching it and it suddenly turn off. We did everthing the manualy said and still nothing. When i contacted RCA to see what they were going to do about it, and all i got was will have someone call you in three to five days. six days later still nothing, so getting impatient and upset I called them back and still no answer. So i called again and the customer service would only telling me the warranty over and over like i was def and didn't understand english. Then they told me that the warranty wasn't any good and that i would have to wait another three to five days to get a call from a warranty specialist. Well after wating again still no call.

When i called again i was put on hold for thirty minutes then hung up on. So i called back again wanting to talk to a manager, the people in customer services wanted to give me the run a round again and not let me talk to a manager and hung up. So getting very upsets I called back agian and the lady finally transfered me to the manager. When the phone just kept ringing for twenty minutes with out any answer I hung up. I then called best buy geek squad and they called RCA for me and got a manager on the phone. When I talked to the manager he told me that I need to give him a credit card number so that they can charge me two hundred dollars to get the tv repalced, because they will not fix it, when to warrant was still good. I could go on and on. I once thought that RCA was once a quality AMERICAN company I guess i was wrong. RCA should know stand for RIPPING CUSTOMERS OFF IN AMERICAN. And walmart should be ashamed of them selfs for selling the RCA label. Now the only thing our nine hundred dollar tv is good for is collecting dust on our tv stand.

In June of 2006, I purchased a RCA HD50DLP175 from PC Richard. Two days after I get it i was seeing blue spots on my screen. Called the store and they sent out there tech 3 days later and he had to sched. a pick up because he couldn't get the part installed in my home. Kinda of defeats the purpose of in home service. Anyway, gotthat fixed and two years to the day almost, My TV went black. Called RCA and they said of course out of warranty. I said for $2,000 they could do better than that. I got one of there "official" repair shops in my area and they claimed at first it was the color wheel. Then about a week later they said it was the light engine and that it would cost me about $1,000 to fix. RCA was of no help again. Poor attitude. Worse customer service. I say boycott RCA altogether. For that much money I should have gotten more than that out of a tv.

I bought a L42WD22 RCA TV from Walmart not even a year ago and it quit working will not even turn on and after argueing with the cable people thing the cable was out I called Wal Mart and they will not take the tv back said for me to call RCA direct which is Thomson INC. and this company proceeds to give me the run around telling me I need to pick this TV up haul it 2 hours away and have my reciept in hand in order for it to be determined if it is even covered on the warranty I am already into this process a month it took a month just to get something other than a machine on the phone....so basically I have a nice dust collectors item which cost me $1000.00.....at this rate I cannot locate my reciept and I have proof by bank account where I bought the TV and they will not except this for proof....

The RCA call center has been completely unacceptable and Im at my wits end with the incompetent level of customer service Ive received. Ive troubleshot my TV and have been waiting for a prepaid return label for over 3 weeks now. When I called on 10/12/08 I was advised by the supervisor that the label was mailed to the incorrect address; I gave the Supervisor the correct address however at this time I still have not received the returned label.

The TV I purchased comes with a year warranty that Ive misplaced. Ive asked for the warranty to be mailed to me and I was advised that the warranty could not be mailed to me however I could go on-line to retrieve a copy of the warranty. I was given the website thomsoninc.com by the supervisor and manager; that website doesnt exist; therefore I cant get a copy of the warranty. From what Ive been advised the warranty will only replace the TV for the 1st 90 days for parts and anything after 90 days you would have to pay $109 (and some change) exchange rate and Ill receive a refurbished TV. Why would I receive a refurbished TV when I brought a brand new TV, wouldnt my TV fall under the No Lemon? policy?

Could you please assist me with resolving this issue?

I called the number provided to me for help with my HDTV. I bought it almost 4 years ago and paid $1,500. for it, now it will not come on. I have checked the power outlets. This is frustrating because they told me to take it in and have fixed. I lost my job and now I have no t.v. because they don't stand behind their products to make them last. I checked several websites before I called RCA. My question was whether it should be on a recall because I noticed their was someone complaining of the same thing that has a similar t.v. How does a company know whether there is a problem and there should be a recall? I am a consumer that spent money on their product and now all they can say is it is not a recall and that I cannot be transferred. How do I know if they have my best interst? All I wanted to know is how do I make a complaint about their t.v. because if there is someone else with a similar situation then I think it merits investigation. Sometimes people want to feel that what they have to say is important and that they are being listened to.

bought a $1000 flat screen from rca tv in feb 2008. after arguing with cable people wallmart and rca i now have garbage to stare at . i'm a seniour on a fixed income i can't afford to replace this dust collector for all the reasons everyone else has stated. wallmarts hands are not clean either they keep selling thi junk and then plead ignorance. what is wallmart doing about all the complaints?

we used to have quality products now we have junk and wallmart allows it to happen. the only good that came out of this is i now have the time to complain to tv stations ombudsman, w5,politicians and i won't stop. sign me up for a class action AND HURRY HERE COMES XMAS AND CHILDREN ARE GOING TO BE ROBBED.
NO TV AND NO $ TO REPLACE THIS JUNK.

I purchased an RCA 19 TruFlat TV model #14F512T from Wal-Mart not knowing that the company was under scrutiny for manufacturing defective products since moving their business over-seas, not that that surprises me. The TV came on by it's self at three o'clock in the morning scarring me half to death and I could not get it to go off, not by using the remote or by using the power button on the set it self. I had to actually unplug the power cord. They told me someone would call me back but I have not heard anything yet.

When these products were being made in the United States they were reliable and would last for many years with very little repair cost and RCA would always stand behind their Product. I guess since they have moved their operations they don't feel any obligation to the country or the people that helped establish their prosperity. It would take them returning to the United States and lowering the cost of their products to show their desire to right the wrong they have done before I would ever purchase any product with the RCA labeling on it again. Hope we can all stand together on this one.

The TV will not come on any longer, I am on disabitlity and an unable to re-purchase another TV. I was hoping this would last for a few years.

I now have a 13" tv as i am disabled besides having bad vision that is to small for me to see. I'm on a fixed income and can not afford to repair or get another tv as i'm on Social Security

Purchased a RCA TV in Nov. 03. On 9-1-08 the TV went out. Called repair shop on 9-9-08 to fix. TV needs a sweep module and RCA does not make the part anymore and will never make this part. I now have a 5 year old TV that cannot be fixed and RCA will do nothing about it.

I purchased a 50inch rca projection tv from kmart. with in a few months the color started going into a 3d mode. a repair man did come to our house and fix problem, but within a few months it again started to go out of color. repair man came to the house for a second time. He again said he fixed the problem. Well here we are again color doing the same but now with added bonus of the the set shutting off whenever it feels like and we have to wate a few minutes to be able to turn it back on. remote will not work when this happens,

The repair men came to house and stated they needed to take the tv into thier shop for repair, so now we wait to see if they come up with the problem , We did thank fully buy the extended warranty,so the repair shop is working with us but like i said this is the third time in 3 years we have had a problem with a 1200.00 dollar tv.

so now we are with out a tv and we have no idea for how long, something needs to be done about the junk sets that are being sold.RCA needs to be held accountable. we should file a class action suit

I bought a RCA-HDTV (26 Inch) in February 2008 from Walmart. After 2 months the built in DVD player stopped working. I called RCA Customer Support to have them honor the warranty. They explained that I need to provide proof of the purchase and they would send me a pre-paid shipping label to have the TV replaced. I did as instructed. After receiving the second TV, I plugged it up and the sound/volume was very distorted.

I contacted RCA Customer service again and they told me that I would have to ship the TV for replacement. Please keep in mind that the Customer Service is horrible and they refuse to let you speak to a Manager.So I was very upset to have received a refurbished TV that didn't work. Okay, I shipped the second TV and they received it on Sept 19 2008. I waited for a couple of weeks with no word from RCA. I decided to call RCA Customer Support on 10/7/08. The representative, Ark, told me that they hadn't shipped my TV out yet.

I was furious because according to their WARRANTY, once they received the trouble set. they would ship the replacement within 7-10 business days. Only after I called, I received the replacement on 10/09/08. If I wouldn't have called RCA, I guess I would still be waiting on my TV set.

After I received the set on 10/09/08, the volume/sound is distorted on that TV as well. I am so frustrated with this company. There is no one in the US that you can talk to so I guess we as CONSUMERS, have gotten a bad deal and there is no one that can help us. If there is anything anyone can do, I as well as many others would truly appreciate it.

We purchased a 50 RCA Projection HDTV from Walmart 8/07, within 4 mo we were having problems with the HDMI input not recognizing the signal. We thought it was the DVD player, and then maybe the cord, but after we ruled everything out, the HDMI input quit altogether. 2 days out of warranty. Then, it stopped allowing you to change the input. 3 days after that it turned itself off and won't turn on at all.

We bought the extended warranty, they have ordered a part they believe will fix it, but bulbs are not included and we had no idea that you have to replace these as frequently as they are now saying or that they cost so much. We could buy another $1000 TV with 4 years of bulbs. We are still working with the extended warranty co, but are not sure if it can be fixed and when.

At minimum, will cost $1000 to replace bulbs over next 4 years. Cost was not disclosed by RCA or Walmart. Currently have $1000 TV that will not turn on.

My RCA TV quit working - I sent a fax at their request, 9/28/08 with case #, they have not responded. I have no address to query them, and no phone number to call. After reading all the letters of discontent with Walmart and RCA TV's-is it hopeless? Thank you.

RCA HDTV 52 T.V bought at walmart March of 2004,had defects,they fixed it,same problem,they sent me a new t.v. in 2005 the tv cought fire on the circuit board and transformer.RCA will not do any thing to help me,paid 1400 dollars.I am very upset can't afford a new tv.T.V and parts are discontuied but still selling t.v's in stores.

RCA DLP - Model # D50LPW134 - Colour wheel has gone bad - $1800 and 2 1/2 years of use. $280 replacment but part is on back order for aprox 3 to 4 months. I expected to replace the actual lamp, maybe afer 5 years or so, but now i`m reading the colour wheels go, then very shortly after that the lamp will go too. and if your real unlucky, the ballast goes out at the same time.

$1800 for a TV to last under 3 years is unacceptable, luckly for me i still had the old 32 tube tv in the basement. As a consumer i should have been made well aware of the cost of ownership of owning a DLP Tv (The store told me the TV`s take a $20 lamp, seems he should have said closer to $220) If i had know the full /real cost of ownership, the TV would have stayed in the store.

I purchased a 32 inch RCA TV from Walmart just for the super bowl earlier this year. Because I travel in my job, the TV was probably watched literally about 5-7 times. I went to turn the tv on and it would not come on. I called Walmart first who stated the TV was still under Manu warranty; to contact RCV. I called and was advised that the tv was under manu warranty and that I had to fax a copy of the receipt which I did. I was told that once the receipt was confirmed, I would receive a call as to what to do next.

I did receive the call in which they said they can hold $900+ on my credit card if they sent the replacement tv first or I could send the defective tv and within 7-10 days of receipt, they would send the new tv. Well, I chose the latter. I was told they would send a shipment label. I requested that they send if overnight due to I was going to be gone for 5+ weeks due to my job. They said they would and that I would have the label by July 17th am, the morning I was to leave town. Well, the label never came. I spent HOURS on the phone to get a confirmation number of the fedex shipping label. All they would give me was their FEDEX shipping number for the TV to be sent back.

I spoke to 2-3 people including a supervisor who could not give me the fedex number and told me to call fedex. All I was looking for was to be able to go on the fedex website, to confirm the label was sent and to see where it was in order to determine if I should wait for it or leave for my business trip. Thankfully, my UPS mailbox guy said to bring the TV to him and he will have it shipped once the label was received. Well, the label did not come for one week. And when it did, it was regular mailed on July 17th, the day I was suppose to receive the the fedex to ship the TV. Once received, the TV was shipped asap.

However, RCA did not confirm they got the TV for 2 WEEKS after is was shipped; confirmed on August 12, 2008. Since then - and still many phone calls - they have yet to send my TV. Today's date is Sept 17th. So, in calling RCA, I inquired on why the TV has not been sent. The same answer EVERY TIME, out of stock. As I told them, it is hard for me to believe they are out of stock on 32 inch TV's. And now I am told that it may not be the TV I purchased but a similar replacement (which may not match my decor). Either way, it is way past the 7-10 days after receipt of the TV and one unhappy customer.

I will NEVER puchase another RCA product - EVER! Today I was told that the number I call is located in the Phillipines. I inquired on a phone number within the United States. It's no shock that they could not provide that either. I inquired that if they had to make a phone call or communicate with someone in the USA, who would they call. They said they don't call or communicate with the USA. Interesting to say the least. So, I am thankful that while looking for a USA phone number, I came across this website.

I am paying for an extra cable box that has no tv attached to it. I am extremely upset that RCA does not stand behind their products better and they treat customers the way they do. I actually went shopping for a new DVD player and saw one I liked. It said RCA - I bought something else. I would like to know if this is a violation of the Magnuson-Moss Warranty Act or something similar. I could only imagine what would have happened if I gave them my card number and had them hold the money until they sent the replacement tv.

Bought $1100 RCA tv that malfunctioned. Have spent over 7 months trying to resolve issue with Thomson. All I have accomplished is speaking with a call center located in the Philippines and being told different excuses with every call. They offered refund but won't live up to timeline they provided. Still waiting with no end in site.

I have been without a tv or the financial compensation for this loss since Feb 02,2008. For a Stay-at-home parent of three this is frustrating.

My complaint is not that the bulb went out,about 18 mo. But it had busted inside the tv and I did not know this. So I go to replace it and glass dust and pieces went everywhere when I pulled it out. No telling what kind of chemicals are in them.I have a 2 year old and i hope i have cleaned it up good enough.

I'm out a tv for now. I will not repair this one and have it happen again. Not safe.

Purchased a HD50LPW62AYY2 television from Walmart, Franklin, Indiana. This TV has been used MAYBE 15-20 times, usually only at holiday get togethers. It started humming and it smells hot at times. We use so little but not the point, it was a 1,800 tv. I called Walmart and they said no warranty left. Now we have this nice, big screen tv that is so loud from humming that we cannot even watch.

Tried some phone numbers on the instruction booklet...cannot get to anyone. No messages you leave with recording get returned. Now we are out so much money and no help. I have read alot about the very same thing and no one is getting any help. If this piece of junk catches fire, someone will pay for the tv and a house which also happened to be brand new when we bought the tv.

Husband post-op cannot get upstairs, no tv to watch. Worry that it will catch fire. The squeeling sound continues after turning off. We cannot afford another tv, when we bought this expensive tv at 61 years of age, and mother is 82 we thought that this was the last tv we would buy...not to mention when we purchased it Walmart said it was HD, but it is HDTV ready only.

Purchase from Comcast Cable all the HDTV wiring and paid to have installed and pay extra each month for just that tv...and now we cannot even watch it. PLEASE help all of us that cannot get anyone to talk to us from RCA!

AS with many others, my RCA 44 DLP went bad at 18 months after purchase. Out of warranty period. Bad color wheel. Part is on national backorder and when it does come in quote to replace from RCA authorized dealer is more than I paid for the television. Seriously, there has to be some remediation ahead for those of use who bought RCA DLPs. I hear hundreds of stories just like mine. This was clearly faulty design and they need to refund our purchase price.

$800

bought rca hd50lpw166 tv 11/27/06 had problems within the first 2 months raepairs were attempted but failed was replace. 9/07 second tv had same problems. would not turn on and screeching noise in speakers at times had second tv replaced 11/29/07. within first week noticed same problems with third tv tired of fighting with thompson communication at this time. i never did anything about it

8/08 tv would not turn on again called thompson back said replacement tv only has 90 day warranty. said i could write to corparate and complain. by reviews i read on line now sounds like everyone has the same problems as i did i want to know is there any class action against rca. if there is i would like to be apart of it

Purchased an RCA Selinium 52 dlp about September of 06. Within warrenty period, picture stared getting less bright. Best Buy said it was the bulb and that it was normal to lose some brightness. Picture seemed to get brighter, then started to dim. Was again told, there was nothing wrong, it was the nature of bulbs. Shortly after warrenty expired the bulb went out.

Best buy said the repair people would have to order a new bulb ($500 plus). We purchesd a bulb from the internet for $150. It lasted about 7 months. Another purchased bulb, and about 7 months later it went out. Will never buy another RCA product. I thought U.S. law held that merchandise had to reasonably be expected to perform service it was designed for, or recoverey of money spent could be achieved.

Loss of family entertainment, for several weeks each time. Loss of confidence in warantess. Feeling of being lied to and unfairly abused. Wilfull misrepresentation by a Major Corp. Several hundred dollars loss in purchase of bulbs. Frustration of having to deal with something akin to fraud.

I purchased a46 LCD TV in July 2007. It quit working in early May 2008. Still under warranty. The part to fix it is no longer available and the technical support and warranties department for rca said the tv would be replaced I needed to call customer service to arrange for a replacement.

Nichole from customer service said there is no technical and warranties department and when they get a part it will be repaired. John from parts department said there is no part. But customer service said that since the repair shop put in an order for it we have to wait till a part can be found.

I've talked to Natalie and Lacy and Charles and Anthony and even sent letters to the corporate office and it's been over 4 months and no one is doing anything to help me get this resolved. In 4 months time a new tv could have been built. This is no way for a company to do business. When I call back no one knows or has even heard of any of the people I have talked to. I've been issued a case number and it has been updated to a new case number.

I do not like buying a product and wandering if the company is going to stand behind it's warranties. I will never buy another rca product. I would like to let the media in on this. It has truly been a nightmare for me and my family. I feel like rca robbed me of $1400.00. If anyone can help me with this I would really appreciate it.

Loss of $1400.00 Loss of a TV. Had to purchase another one. Mentally agravated and tired of no results

Bought an RCA home theatre dvd system from Fingerhut. Less the half a year and it's making really loud noises when turned on. Next no sound out of any surround speakers. All kinds of run around from every phone number available. My manual says contact rca with my credit card number and a replacement unit will be sent out no charge.

This is no longer their policy, now we are supposed to spend shipping money one way and be without a product for up to 8 wks. All this while we are still paying on it. I'm afraid to send to NY service center after reading all the complaints and lost products online.

We have a $400 system, still being paid for, but not working.

I have a RCA model #R52@M24 Chassis #ITC22. TV is 17 months old and it is now in 3D! Now tonight it will after being on for an hour shut itself on and off. Have owned RCA TV for 30 years. I too have my Direct TV DVR recording [bad], and I'm paying for this! I have e-mailed RCA and got the same answer all of you have got, We will get back to you. Yea right. No more RCA for me, they know what's going on and just looking the other way. Look I know I have a 1 year warranty and it is gone, but you would think it would last maybe 4 or 5 years! My last RCA big screen lasted 13 years! I can live with that!

We went to Wal-mart to buy our big screen TV, because it was the only store open on Thanksgiving Day. We were really pleased with the RCA's picture and sound. So we bought the 46" LCD TV for our entertainment room. A couple months later we bought a RCA 26" LCD TV for our bedroom. Seven months later we were watching TV on the 46" TV and the picture went black. We tried everything we could to get the TV to turn back on. The three year warranty we bought from Wal-mart would not start tell November 2008. So we called RCA to find out who we need to bring our TV to. They gave us three different shops in Salt Lake City, UT. We brought our TV to Bob's Electronics on June 4, 2008.

Bob's Electronics found that we only needed a $120.00 dollar part to fix our TV. The part's name is Power Supply; and the part's number is 274731. Our TV was gone for about three weeks, so we called RCA to find out what was going on. Customer Service told us on June 23, 2008, that the part should be on its way. They told us to call back on June 27, 2008 to make shore the part was sent. We called a few days later and Customer Service says our part is on back order. We then called back on July 14, 2008 and they told us our part was still on back order.

Around July 16, 2008 we call RCA Customer Service to get an update on the part. Customer Service says that the part was still on back order. I told them that I want someone to look into this. So they gave me the phone number to Customer Relations. I wonder why they did not give me this option three weeks earlier? We then set up a case number, which is 2XXNW. Customer Relations told us they had to have a faxed copy of our receipt. They told us that once they got the fax they would look into our claim and get back to us.

July 18, 2008 we call Bob's Electronics to get an update. They tell us that they cannot get the part through their dealer. So we then call RCA Customer Relations and tell them that our service shop cannot get the part through their dealer. They tell us that the part is on back order but that they will do a global wide search for the part.

July 22, 2008 we call Customer Service and talk to David. He says that he does have a part and that it is shipping from Illinois. He tells us to call Bob's Electronics and tell them about the shipment. So we call Bob's Electronics and told them that the part was on its way from Illinois. Bob's Electronics calls Illinois and asks for an order of conformation. The Illinois company tells Bob's Electronics that the part is on back order tell August 12, 2008.

July 24,2008 Bob's Electronics finds the part in stock, online with Andrew's Electronics in California. They order the part online from Andrew's Electronics. RCA never told us that Illinois was on Back order. July 28, 2008 I call Bob's Electronics to check up on the part. They told me that they had switched their order to a company in California. They told me they did it because the part would get to them faster from California then Illinois.

RCA never told us that Illinois was on Back order. I called RCA Customer Relations after I found out Bob's Electronics had changed their order. They told me that they will look into it and call me back in two to five business days. I told them that I was getting sick of the games. I told them I wanted my money back. They told me that they could not do that because a part was on the way. I asked them how they were going to compensate me for all the days I did not have my big screen TV. At this point our TV had been in the shop for 44 days. They told me that they will add onto my warranty the number of days that our TV was in the shop. Why would I want to add days to a warranty that cannot even be honored! They told me to write a formal letter to cooperate.

Later that same day I call back Bob's Electronics and ask them for a tracking number. The only number they could give me was the order number and the companies phone number. So I call Andrew's Electronics and they tell me that the order number means nothing to them. They looked up Bob's Electronics and told me that Bob's Electronics had not ordered anything. I ask them if they had the part that we are looking for. They told me the part is on back order tell August 12, 2008. I then call Bob's Electronics and tell them that according to Andrew's Electronics their order number means nothing and they claim that Bob's Electronics had never ordered. On top of that, Andrew's Electronics is on Back order. Bob's Electronics got very frustrated and told me to call back the next week.

July 30, 2008 I call Bob's Electronics and they tell me that they should have the part by the next week and have our TV fixed. That next week would be August 3rd through the 9th 2008. August 7, 2008-- Eight business days after RCA Customer Relations told me they would call back, Bob's Electronics got a phone call. Bob's Electronics told RCA that they were waiting for a part to be shipped to them on August 12, 2008.

Bob's Electronics calls my husband and tells him that RCA had called and that they had told RCA they were waiting for a part to be shipped on August 12th. RCA told Bob's Electronics that if they did not have the part by the end of the next week, they would compensate us or they would figure out our options. The same day RCA called Bob's Electronics, RCA calls me. The lady representative happily tells me that she found a part and that we should get it by August 12, 2008. She told me that if I did not have the part by the end of the next week that she will talk about our options.

When my husband and I return home from another long day of work, we compared our phone calls. I felt that I had been lied too! First of all week after week RCA would tell me ether a part was coming or they were looking into it. Second RCA told me they would call me back in two to five business days, and they called me in eight. Third My RCA representative got the part order date from Bob's Electronics; and on that same day told me that she had found the part and when it would come!

We have not even had this Big Screen TV for a whole year. As of today our TV has been gone for 67 days. Two months and six days. A whole summer vacation! School starts back up in two weeks! On top of everything we were the ones who had to call and get the updates. We were the ones doing RCA's Customer Relations' job!

I recently contacted RCA in June of 2008 to inform them that television (model # M50WH187YX1 / SERIAL # G292C6041) that I purchased from a Circuit City store no longer would work properly. Upon using the remote, the television would cut off. At times it would just randomly cut itself off. Eventually I had to unplug the television to cut it off and then plug it in and it would power itself on. After about a week or so of this activity, the television just stopped working.

I purchased the television in February, only to have it stop working 5 months later. I called the unhelpful customer service number and spoke with several people with really strong accents. In turn it was very difficult to understand the directions being given to me. I was basically told to fax them the copy of the receipt so they could verify that it's still under warranty, and I did. It took a week and no one contacted me, so I had to contact the customer service department yet again to which I asked for a manager. At that time the manager gave me the phone number to Falcon Electronics in Stow Ohio.

I was highly upset that I -the customer had to solve the problem with my television on my own. Falcon electronics was useless and unprofessional in my opinion. I gave them the model number, serial number, etc...and was told I would receive a phone call back. The Falcon electronics man called me back 2 days later to tell me that my warranty was good and that it was an "in home repair." Which I think he misinterpreted.

So the repair man from Falcon electronics said that it sounded as though I had a bad bulb in the television...so he instructed me to get a screw driver and open the back up and then call the 800 number so they could send me a light bulb. I thanked him for his incompetence and called RCA back and yet again asked for the manager...I spoke with her and informed her of what the man from Falcon Electronics said. She very much disagreed with what I was told - and simply gave me two other repair facilities in my area.

I took the phone numbers and hung up again very frustrated that I still have to do all the leg work to get something repaired that's under warranty, and I fully don't understand what is broken. I called the next company Dale's Electronics in Bath, Ohio and they were helpful. I described my problem and they sent a repair man to my home after verifying my warranty. He came to my home on July 1st however the problem was somehow misdiagnosed and the repairman mentioned he was going to have to have someone pick up the television to take back to their facility to repair. They called and scheduled July 3rd date for pick up and two gentlemen came to get the television.

Today is August 13th and my television still is not completed. They have basically said that the power chord, the bulb and a few other things were wrong with the television and they have had to order a few items to fix the problem. It seems as though the problem was much greater than I initially thought, and I am upset that I was sold a television that basically blew out after 5 months of minimal use

I'm very upset that I was sold an item that was virtually defective. I paid 647.00 for a 50inch HD television and it died after 5 months of use. I'm very frustrated that Circuit City, Akron, Ohio would sell this item. In addition I think it's unacceptable that I've been waiting darn near 2 months for the repair of this television. I have a problem that I paid for a warranty and its been my sole responsibility to handle the repair. RCA has not been helpful and neither has Circuit City. They gave me a phone number to call and thats it. I feel as though they took their money and their not being made to follow through with the execution of the warranty. Every time I call the repair facility, I'm told that the part has been ordered and it takes up to 10 days to get the part. They've had the 50inch television since July 3rd.

Today is August 13th and they still don't seem to know when the repair will be finished. In addition, no one seems to be concerned with the fact that this may be the only television I have in my home. I have house guests that planned in June to visit me in August...however I had no idea that the television repair would take this long. I know have house guests that have been inconvenienced in staying in a home with no television. In addition, I've paid for cable these past 2 months...but do not have a television to watch it on and I did not know this in advance.

The repair facility hasn't given me a forecast as to when I can expect the work to be completed. In addition, I can't even use my DVD player or playstation. I'm limited as to what I can do for entertainment within my own home because I have no television to use. Had the repair facility given me an estimated time, or even circuit city been helpful I would be patient in this matter but in my opinion no one has tried to assist me at all. I would really like my television back.

Bought a 32 LCD HDTV from Walmart on 05/26/08. Briefly had no picture with sound but was OK after unplugging/ plugging. Totally conked out on the second month. Went to RCA Thomson Multimedia accredited repair center. Verified after 2 weeks and was informed to contact Thomson to expedite damaged parts or contact RCA USA. Contacted Thomson but only phone prompts/no advertised customer service number. Email Thomson Website - gave me an apology and address of RCA Thomson address in Georgia if ever I wanted to write a complaint letter. Will write soon to General Manager/President of RCA Thomson located in Mississauga, ON and will follow suit with filing of formal complaint to Canada Consumer Affairs Bureau. Class lawsuit anyone?

I'm using it for my small apartment living room. Had to use my 14 tube tv for the meantime. Since I'm kinda new in the city and working hard to earn a living, every purchase should be worth my sweat and tears in my job. RCA warranty is a fraud, demolishing the reputation of this once respected brand. I will never buy an RCA product again and doing great effort to spread the word to people I know in order to protect their hard earned money. I just swindled $800. by their junk product and non-existent warranty.

I purchased a RCA TV, Model 20F424T, on Feb, 2 2008 at Wal-Mart. On July 19, 2008 I turned it off after watching a program. I went to turn it on later it would not turn back on. It just stopped working, the power won't come on. Wal-Mart can't do anything for me because it's after 90 days. I called the toll free number @ RCA; I was told that they would replace the unit for an exchange fee of $74.00. This is half of the original purchase price of $149.96 plus tax.

I did not get resolution via their customer service center or email. They were of no help. I strongly advice everyone - don't buy electronics from Wal-Mart and never, never buy an RCA product.

My three year old RCA televison started to turn itself on and off. It turned on the first time in the middle of the night and the only way to turn it off was to unplug it. The next day we plugged it in and it randomly turned itself on and off, sometimes clicking 6 or more times within a minute. We considered it a fire hazard and unplugged it. I called RCA and they told me it was out of warranty and that I should call the nearest service center. I called and they said it sounded like the control panel was corroded and would cost half the original cost of the televison to fix.

I checked on the computer and found this site and others where people were experiencing the same problem, some going back to 2004 which is before I purchased our televison. I called RCA again and told them that I felt it was a defect in their product and did not feel that I should be made to pay for the repairs.

RCA said that they had received no other complaints about this problem and I would have to have the service center fix the television and pay for the repairs. My television is a RCA 27 inch Truflat. My last television was a Sanyo and had no problems for 16 years. At this time I plan to write to their corperate office and do not intend to buy another RCA product. I don't feel that a televison that breaks within three years is worth putting a hundred dollars into. It will cost me $15.00 to take it to the landfill.

I purchased a RCA 52" projection TV on 8/6/06. On 8/1/06, upon turning on the TV, There was an arch at the top and bottom of the screen looking like an hourglass laying on it side and the 3 colors were all separate giving the appearance of 3 different images in each color. User's Guide troubleshooting says, "The auto convergence feature automatically adjusts the TV's tubes; Red convergence displays the red convergence screen, allowing you to use the aroow buttons to align the red and green images; Blue convergence displays the blue converence screen, allowing youto use the arrow buttons to align the blue and green images."

The Auto Convergence option is located in the setup menu, except that mine has disappeared. When speaking with several customer relations people, I was told that this is not the 1st time this has happened with this TV. I was told that I would need to pay $295.00 for someone to come out, run a diagnostics test and then give me an estimate of parts and labor. I told them that I shouldn't have to pay this charge since I should be able to troubleshoot the problem myself if only the menu had "Auto Convergence" on it. They simply told me too bad.

There was nothing they could do. I was sent to 6 different people that all said they could do nothing for me. I have included a website that shows many frustrated consumers with various serious problems with RCA TV's so I am not alone in this. I don't know if there is a lawsuit pending or not but there should be. I am on disability recently having a double lung transplant in Jan. 2008. My finances don't allow me to spend hundreds of dollars for repairs with no guarantee nor to purchase a new tv every 2 years. I also have a child at home that would like to watch tv.