RCA

After only owning this television (46" LCD Full HDTV) for two months, I got vertical lines covering the left half of the screen. I called for repair. After waiting two weeks, a service person finally came out. He took one look at it and said it needed to be replaced. He also told me that this is happening with almost all of these televisions. I finally received a phone call back to tell me that FedEx would be out to pick up the broken television.

It has now been four weeks and I still do not have my replacement television. I cannot get anyone to call me back. I have left over 50 messages. I can't get a human being on the phone. I also purchased the extended warranty through Best Buy which is totally useless now since I no longer have the television. If I had known this was going to happen, I would have waited a year and taken it back to Best Buy for a replacement. Best Buy was absolutely no help and will never purchase anything from them either. What happened to the reputation the RCA had? No customer service at all. I'm looking into getting an attorney. $600.00 and I don't even have the broken TV and the FedEx label has nothing on it but a tag number. No address, nothing.

Within 6 months of purchasing a new RCA TV, it developed vertical lines in the screen. I called RCA for troubleshooting and they sent out a technician. The technician came on 4/11/12 and he determined it could not be repaired, but needed to be replaced. He also stated this was a known issue with my model (46LA45RQ) and that they were having to be replaced nationwide. I have been trying since to get a replacement and as of today, I still have the non-working TV. A rep called within a week to confirm my address. Any and all follow-up calls I have made since have been ignored. You cannot reach anyone directly, only leave messages and no one ever returns calls. The customer service number is 877-506-3411 and the rep supposedly assisting me is named Courtney and her extension is **.

I have tried both over 50 times and left over 20 messages. Yesterday, I finally received a box to return the defective TV in, but it had no return authorization number, no return shipping label and FedEx was not able to pick it up due to this. Of course, all calls I have made today have not been returned. This is the worst customer service possible. There should be a way to reach someone at this company and it is wrong that it is more than 5 weeks and I am still no closer to getting a replacement. I am at a loss as what to do. I also called RCA at the phone number online at 877-506-3411, which asks for a model number. When I enter it, it says it is not recognized and hangs up. Also, I called OnCorp (company that owns RCA, apparently) at the number provided online 858-546-4445 and at this number, there is only a busy signal. Any assistance you can provide would be greatly appreciated.

I bought our 46-in TV from Best Buy on January 6, 2012. At 91 days, the right 1/4 of the screen went out. It's under warranty, and after many phone calls, the tech came out today, took one look at it, and said, "There's nothing i can do. RCA will contact you to replace it." I called (after having to look up the numbers myself) and had to leave a voice mail for someone to call me back. I was told by Best Buy that it will take 5 to 8 days to have someone contact me back.

I am disabled, and my TV is pretty much my lifeline. Now? My TV is unwatchable. Best Buy won't budge, and RCA won't call me back in a normal amount of time. I don't even know if it's RCA I contacted, as the voice mail doesn't say a name. RCA didn't even manufacture this TV; it's manufactured by someone called Encore. False advertising?

I purchased this RCA TV model M50WH92S in 2008. After very little use (it is in our place in Florida), I noticed one white spot. This was after 2 years of owning it with very little use. I just got to Florida yesterday and the screen is covered with white stars. Very disappointed and now we are on our way to replace it. I will not be buying RCA products again.

I had a Jitterbug for 4 years and was very satisfied. Then GreatCall took over. My phone's battery wouldn't last, so I called to replace it. I had insurance for this. They said I had to get Jitterbug J. Nothing but problems. I got it in July and have called about 20 times. When I open it, I can't dial. Their advice? Take the battery out and replace. Voice mail has gone out 2 times. Now, the phone book keeps messing up. They suggest a new phone! It's only 8 months old and full price because it's been too soon since I used the insurance! So when I kept telling them what all was wrong, they responded, "Well, at least, if you take battery out, it fixes the problem." Unbelievable.

One of the 19-inch TVs I ordered last December no longer shows a picture. After contacting Walmart and RCA, I am still stuck with a dead TV. My granddaughter's TV is working at the moment, so I must purchase a foreign-made TV for my grandson. The nerves of the RCA repairman attempting to get me to hire him to fix their poorly made product. My father's RCA company no longer exists. I will probably have to purchase a second TV soon.

My girlfriend saved her money to buy RCA 42" TV # 42LA45RQ. In 8.5 months, the screen started going black after a minute or two but the sound stays on. They want 38 dollars to answer me about it when it has a 1 year warranty. American manufacturing sucks.

We purchased an RCA back in 2006 and my projection lamp has gone out numerous times. When I first purchased the television, the screen went black and I did not get a picture. The TV was only 7 months old then. I contacted RCA and got the run around. They stated if the TV has TTE on the back of it, then they could not replace the bulb or TV. I searched and found the bulb myself and replaced it. Since then the bulb has gone out numerous times and is out now. I am upset that this is the experience from a company such as RCA.

RCA model 32V420T, code CA847. Sometimes, the TV set will not start or it will start and a few minutes later, will shut off by itself. If I keep turning it on again and again, about an hour later, it will stay on. The warranty of one year expired and one month later, this happened. I paid a technician to fix it for me and it worked fine for a couple of years. Now, it happened again. In my family, we always bought RCA TV sets because they used to be of real good quality. I still have my old 20" that I bought on 89 and it has never failed. It has been the most used TV set in my house and still is.

But like they say, quality is not even close of what it used to be. In the good old days, companies build products to last and they had pride on their products. Now everything is disposable and quality went down the drain. I will never buy an RCA product again, it's no good anymore. TV sets over here are expensive because of import taxes etc. The prices over here are about 200% of the price in the US and minimum wage here is US 9.06 dollars per day of work (8 hours). So it's about a dollar and change an hour. Go figure how much work it takes to buy a TV set.

I have a four-device backlight keypad RCA universal remote. And just by putting in new batteries the snap on the battery cover does not work well anymore. Batteries keep falling out and then I have to reprogram the remote. I feel you guys owe me a new remote or I may stop purchasing RCA products. I like your company but was not happy with your remote.

I've purchased a 42'' RCA LCD TV Model# 42LA45R-A. Upon turning it on for the first time, it had a one inch line down one side of the screen. A technician was dispatched and I was told it could not be fixed. I was sent a new TV within ten days. The replacement TV lasted about 6 months before the screen went completely black in the middle of watching my favorite show. I would expect a new TV to last at least 5 years! It seems I'm having trouble making it to one year with this RCA.

I purchased the RT2770 surround sound system just before Christmas after doing extensive research to ensure that this was the surround system unit that I was looking for (my requirements were 1000 watts of power, optical inputs, and 8 ohms impedance). I took the system home and set it up. I didn't really have time to listen to it until a week ago. I noticed that the speaker volumes were a bit low so I decided to investigate. As it turns out, the consol itself stated that the outputs on the speakers were 4 and 3 ohm, not 8 ohm as advertised on the RCA website (RCA in no way identifies this as a 3 and 4 ohm system, even customer service said it was an 8 ohm system).

When I tried to contact customer service to try and return the product, the website directed me to Audiovox customer service as Audiovox had purchased the RCA label. Audiovox directed me to 1800 Customer Service because they had sold the home audio division to a separate company. 1800 Customer Service was a contracted service that only handled technical support and warranty work. When I finally got in contact with the actual company, they were rude, aggressive, and would not tell me who I was talking to (person's name or company name). And they would not tell me the name of the company they wanted me to contact about my complaint. They hung up after about 1 minute of conversation. I definitely did not say anything rude, badger them, or do anything that would warrant this type of action.

I have called countless numbers and sent a few emails with no valid response. I can honestly say that I felt this company has no intention of correcting its mistake or fixing the problem. I need help determining what company owns RCA and how I should go about fixing this problem. Basically someone revised the manufacturing specs on this equipment and did not update the advertising info. As a result, I am out roughly $400 on a sound system that is half of its intended power (1000 X (4/8) = 500watts).

I bought a 42" RCA LCD TV in 4/2011. Six months later, half the screen is black and it smells like something is burning.

I also purchased an RCA 52-inch rear projection TV. After one year the bulb went out. I paid over a $1000 for this TV. The bulb went out. I called and got the run around like the rest of you. I called RCA and they said they didn't make the bulb anymore. I found a bulb on the internet and fixed it myself. It lasted another year. Now I have white dots. It started off with one dot. Now I have 50 dots. I to choose to by an RCA because I thought it was a good brand—wrong. I will be purchasing all Japanese products from now on. Then the US wonders why. I'm very upset with RCA.

I purchased an RCA 24" LED backlight LCD slim TV in November. I connected everything as required and turned it on. It was fine, but then I turned on the lights and the circuit blew. I had to unplug the surge strip before the circuit would reset. I tried another surge strip and the TV burned out yellow, white and red cable as well as the cable box. I took it back to Sears and exchanged it for another, same TV from RCA. I got a new cable box. I hooked it up with HDMI cables, activated box and it worked. Until I turned the lights on and the circuit blew again. Reset circuit plugged in surge strip and the TV blew, melted the HDMI connection completely. Smoke billowing out from TV.

I had a regular TV in that room before, hooked up to same cable box and no problems. I called RCA and ON company, they told me I could take it to get it fixed or exchange it at Sears. I told him I wanted my money back as I was afraid that a third one would blow up my house. He rudely said "fine, Sears could do that and have a nice day". BTW, I hooked the old TV up, turned on the lights and no problem. But the TV blew out the b-band and have to wait for that now. Dare I try another LCD from another company?

Four years ago we spent $1000.00 to purchase a 50" DLP projection TV and first the projection lamp went 8 months after we bought it. Then the lamp went again I replaced it 8 months after the first bulb went. This Thanksgiving it started to develop white dots along each picture edge. Now it has over 70 white dots and shortly the white dots will white out the entire screen from what I have researched. RCA knew about these problems 5 years ago and has no intention of rectifying the problem because the light engine would have to be replaced. Guess what, I will never buy anything made by RCA and I will tell everyone that will listen, even the President if he would listen! Buy from American companies that have moved East and this is what you get!

I bought a 40 inch TV set (mod.L40FHD380) on 11/29/2008. About a year from that, I have colored vertical lines on the screen, and the tech said, it's the screen that went bad. It cost about $900 for the part. I called RCA, and they said there is no recall on this product. I checked the internet and it shows a lot of people with the same problem. RCA says they're not responsible, since it's out of warranty.

I have just purchased an RCA blue ray player from Walmart and it's a piece of **. The remote is made in China and doesn't work at all. What a piece of ** and I paid $150 USD for it. I hate it so much.

I purchased an RCA Home Theatre System from Walmart. I set it up and used it about 7 or 8 times but then it would not eject DVD's etc. The unit is a piece of crap!

I bought at RCA duel screen portable DVD player in June 2011 for our kids to use in the van on our summer vacation. We used it twice in August and we tried to use it on our Thanksgiving trip last week with no luck. The DVD player will not work and I do not have a receipt. The DVD player has a manufacture date of April 2011 and the manufacture warranty is for one year.

I spoke with an RCA rep and even though the manufacture date is within one year, they will not replace my DVD player. I told him I was going to file a complaint against RCA and he had the nerve to tell me that was fine and to have a good day. I will never buy an RCA product because they can't even back up their own manufacture date stamps. What's the point of marking your items with the manufacture date if your not going to honor them?

I bought a new high definition RCA television. I had problems within the first 6 months. The power supply went out, convergence filter, and finally a control board, which cost over $500 to acquire. These, apparently, have had issues, and it isn't worth fixing. This TV cost me over $1,800.00 new, and it only lasted a year! I replaced this television with a Sony, and have had no troubles. I will never buy an RCA product ever again!

I bought an RCA 42" LCD television, in April of this year (2011). About a 2 weeks ago, the screen went black. I could still get audio. When I turn the TV back on, the picture goes to black within a few seconds. This has been happening ever since. I called RCA warranty 800 number listed in the owners manual to receive service, Sears sent out a technician who was nice, and polite.

He told me the problem was with the power supply, which he they can not get from RCA. This is after replacing the main PCB board, and I should hear from RCA within 3 business days. 3 days have now gone by, with not a single phone call. I tried to find different numbers for RCA they refer you to On Corp US Inc., and they are worse than RCA. No one works in any of their offices. Nobody seems to have any accountability, or any ability to give me any answers. The tech also stated he has seen several of these, and some have started fires, and RCA is supposed to replace them. I have not had much luck with getting in contact with anyone from RCA before the warranty runs out. I have a TV that I have read online has had several complaints, and needs to be recalled, but I guess it has to injure someone first, in order for that to happen.

I bought an RCA 42" LCD television a little less than six months ago. About a week ago, the screen went black. I could still get audio but I would have to turn the TV off and on again to see a picture. When I turn the TV back on, the picture goes to black within a few minutes. This has been happening ever since. I called Sears, who I bought the TV from, because it was impossible to get in touch with anyone at RCA that would help, in fact, the only person I spoke with at RCA, told me to call Sears. Sears sent out a technician who was a nice enough fellow. He told me the problem was with the power supply, which he didn't have, and I should hear from RCA within 3 business days. It is Saturday morning, so I guess that means next Wednesday.

Nobody seems to have any accountability or any ability to give me any answers. I never buy the extended warranty because I tried that with Best Buy and they found a loophole when I needed to replace something and would not replace the item. So not only did I have a defective product that needed replacement but a charge for an extended warranty that was of no value.

I purchased an RCA 50 inch TV almost 3 years ago. Soon as the warranty ran out, so did the TV. I went to the shop for 5 months and bulb was on back order. I got the TV back and had it for 2 months, same problem. I went back into the shop for another 3 months. I got the TV back, had it for 3 months, and the picture went out again. This time, it was a switch.

I went back into the shop for another 2 months. It worked this time for 6 months, and picture flashes on and off again. It's the switch again! This TV has been in the repair shop more than in my house. I spent $900 on the TV and almost $500 on repairs. I would have bought another TV if I knew it was going to cost this much.

I bought a brand new 42" TV off the shelf. It was suggested by the salesperson that I purchase a maintenance agreement. I did. The TV had picture problems. Sears sent out a repairperson. He said that the problem is a known issue with computer boards in this brand of TV (RCA). He called the issue in and was told I was to get a new TV as the problem is not repairable. He told me to call if I didn't hear back from Sears in 10 days. I called and was transferred to the warranty department. They told me that I would have to pay an additional $143 dollars on top of the MA I had purchased in order to get the TV replaced.

I purchased a RCA portable DVD player on the 9th of August, 2011 for my toddler daughter's birthday and it has indeed been a nightmare. The DVD no longer shows a picture and it is 16 days after my purchase date. Therefore, I have to go through RCA for another DVD player because after 15 days after purchase, Wal-Mart no longer does the exchange. Now here is my big problem: I called RCA and got one of the rudest customer service reps ever. She kept getting sassy at the mouth because I needed to know who pays for the shipping, what needs to be included in the packing, etc. Well she acted as if she's tired and irritated. So, I asked for her name and she hung the phone up in my face after I told her she was a very rude rep.

Well I shipped the DVD player on 09/20/11 and they received it on 09/23/11. I called on 09/27/11 to find out the status of the DVD player and I came across this same rude rep. I asked for the status and she said no one has touched it yet. I said you have had the DVD player over a week, that I paid the shipping for, even though your product broke down on me and no one has touched it yet. She said, no and I don't know when someone will touch it (in a sassy tone once again). I told her once again that she was the same operator that I had on a previous occasion and I found her to be rude and I didn't like it or appreciate it. I asked for her name again and she hung up the phone again! I have called back now and as usual you hold for well over 20 minutes. I want to speak with a manager or someone with some customer service values and integrity. This has been a very bad experience for me with this DVD player from RCA and I know that I will never ever purchase anything else from RCA.

Sears TV repair was here, but they couldn't even find a manual on this television. They couldn't fix it. I called RCA, and they said Sears is the only repair people they have in Laramie, Wyoming. My only option was to send the television to RCA. It would cost me less just to buy a television. It's so unfortunate that RCA does not stand behind their products. I will not be purchasing another RCA. I have an RCA Projection television that I purchased for $1,000 in 2007. I have replaced the halogen bulb and now my television stopped working once again. I believe it's the power supply, but I'm not the repair expert.

I purchased an RCA DLP television from Walmart in Tuscaloosa on 4/08. It worked for a while but started losing sound and picture in 7/09 and finally, went out in 9/09. After being told that my two-year warranty would not cover the bulb, I purchased one for two hundred and some dollars in 10/09. Once again, the bulb has went out within 18 to 20 months. This one has went out on 8/11 and calling to get information about this situation is just horrific. There is no one to talk to, you are forwarded from one 800 number to another without any avail. It is sickening.

I bought a 42-inch RCA PDP TV, and I had a problem with it. I also had bought a 2 year extended warranty. So, I called Sears and they made an appointment for me, so they could come and check the problem. The guy came and checked the TV. He didn't even turn it on. He put a light against the screen and said, "I don't know". I said, "you don't know what?" He told that he wasn't here, so he doesn't know what happen to my TV. I said that I already told him the problem, but he kept saying "I don't know" about 10 times, as if he was confused. So, he called in to report the problem and put the guy he's talking to on speaker so I could hear what he's saying. The guy asked him if it's fixable. He said no. So, the guy went on and said that it's not covered by warranty. I said, "What? Are you serious? The TV is still under manufacture warranty. I juts bought it not even a month ago. What the ** are you talking about?" Then he said that I have to deal with RCA because they are not going to get paid for this.

Shortly after buying my 42 inch and 32 inch Flat screens, I began having problems. With the 42 inch, the picture would suddenly go out. They repaired it. Next, my 32 inch started getting lines running through it. Now, I have no picture, except a small line at the top. The volume works well. I want to say I'm 59 years old. When I was growing up, we always bought RCAs. I always had great luck with them. It appears that the quality of your product has gone down the gutter. I'm sorry to complain, but I am so unhappy. The next question is: Is the TV worth having it repaired?

I bought a 61" HD Flat Screen RCA TV, model#hd61w66.

I called the toll-free number for RCA and told them that the TV would shut off by itself and that I could not get it to come back on. They told me to unplug the TV for thirty minutes then plug it back. It would come on for a couple of days but then when turning it on, the led light would flash three times and go off. I left it unplugged for a couple of days and still the led light would flash three times then go off. I paid over $3,000.00 for this TV and it only last for five years. I bought it in 2005. This TV should have last a lot longer then that.

I have bought several RCA TVs in the past and they last many years. I can't even get the TV fixed; the part is not available any longer nor can they get the part anywhere. I was told that the PC board is defective by a TV repairman.

I had always liked RCA TVs until this happened and it really discouraged me in so many ways. RCA should be sued for not backing up their products and for not having the parts for their products.

Thank you for your time.

Mrs. Edith **

I bought an RCA TV that went out about six months later. It was covered under warranty and they sent me a brand new one. The second one went out (a board problem that I found out was very common) about 6 months later and they refuse to cover the warranty telling me any warranty one the second set is under the timeline of the first, which is one year. Please let me know if there is any class action law suits planned.

I purchased a CD music player that was missing an adapter. I faxed all information as they requested. Andrew left me a message that the adapter would be shipped in 7 to 12 days. I called again and was told the order was never put through. They connected me to Andrew, who was overly rude and very unhelpful, and said he never made a mistake. He will not send me an e-mail verification because he feels like he does not need to help. He has already done his job.

I started out with a 46-inch RCA, it lasted about 6 months. After 2 weeks of trying to find someone to fix it and getting the run around from Wal-Mart, they finally refunded my money. So then I bought a Sanyo P46848, it lasted about two years and the right side of the screen started to go black. I paid $1200 dollars for that piece of junk. It's now sitting in my living room looking at the Vizio I just replaced it with! Another $800! Thank you Vizio, so far you have a nice TV. I will neither buy an RCA nor a Sanyo product again!

I purchased an RCA television about 3 years ago to be used in the family room. We shut it off one night and it just never turned on again. I do not have the finances to purchase a new one. I called RCA technical support, they told me to call another number which the office is never open! I just got off the phone with a repair man and he told me there is no repair manual for these televisions, and there are only 2 places in the United states you can get parts! I think it is awful that while researching this problem, there are hundreds of complaints on the computer about the same problem and no one has made them correct it or do a recall free of charge to people who purchased these televisions, and make RCA fix the problems in their product.

Purchased a 50 inch RCA in 2008. I can hear the sound but no picture. I have purchased a new lamp for the TV which cost over $80 still no picture. I paid almost $900 for this TV and cannot believe that it is not working. This TV is located in my formal living room and the family is never in that room, consequently, the TV has been used very little. Contacted the service numbers listed for RCA no longer in service. This is horrible service.

I bought a RCA LCD 40 inch TV and entertainment set from Walmart's web site. I had the TV for 14 months. One day I turned it on and the screen showed for a second and went black. All it plays is sound. I called them and all they could say was that it was out of warranty, which was 12 months and that they would come out for 99 dollars plus however much it would cost to fix the TV.

I bought the TV when I was over seas it was in the box for 3 months so I only got 11 months use out of it and they would not not do anything about the TV not working. They just wanted more money. Walmart would not do anything either. RCA is junk. they know it and so does Walmart. I don't know why they even sell it . I won't shop there anymore or will I ever buy an RCA brand anything ever again. Junk company!

We bought an RCA DVD Home Theater System a few months back. We haven't used it but just a handful of times and now the thing won't turn on. The blue standby light is on, so I know it is getting power. When it first started doing that, we unplugged it and plugged it back in and it would finally come on but that no longer works.

We now have no way to watch movies and our surround sound is gone. It is ridiculous to pay that kind of money for something, only to have it work for a few months. Wal-Mart is of no help either. They won't exchange it because it's been more than 30 days.

I purchased an RCA RTB-1100 Blu Ray Home Theatre in a box system and no matter how new or undamaged a DVD or Blu Ray is, the player will either freeze on you, the sound cuts out for about 3-5 seconds every 5 minutes and the controls on the remote lag is extremely bad. I only hope that Sears will take the thing back since it has been over 30 days.

The warranty is off on a 3-year old 32" model (I26WD26D). Like other complaints I have read, the picture turned black and had lines. For a time, it came on and then nothing. I bought RCA because of the name of the product. USA should be more responsible for what they distribute, and Walmart for what it sells.

I purchased a 46-inch TV in 1/30/10. It stopped working in 8/12/10. I called RCA because it is still under warranty. They sent a tech to my house to get the part and send back to the manufacturer for repair. Every time I call them, it is a different story. No one knows where the part is. I am sick and tired of the runaround. All I want is my money back. I don't want the TV. This has been going on since September. Please help!

Our TV went blank over a month ago. It was purchased less than two years ago. We tried everything including calling customer service. Either the number was busy or nobody answered. Finally, I got a customer service rep in the Philippines who told me to go to a local RCA service place. We have none. Everyplace we go tells us it has to be sent out and it will cost us just about as much to fix it as we paid for it. This, according to what we've read on the computer, is an all too common problem with this particular TV. RCA should be at least partially responsible.

I saved for 3 years and bought a RCA Flat Screen TV and now it turns itself on and off and then won't come back on for a month. I am a senior citizen and this was to be the last TV I planned to every buy. I chose RCA because I thought they would stand behind their product better than a foreign model. I will warn all my neighbors in my senior complex, friends and family to avoid RCA.

We purchased a 46-inch RCA on Oct. 6. By June 2010, it had no picture, only sound. I tried to take it back to Wal-Mart but said only 30 days. I have been calling RCA warranty for 5 months and still have no answer of what they are going to do. This is the worst service I have ever seen in my life. RCA should be ashamed. I have been telling everyone I know to never buy RCA.

I got a RCA big screen TV and paid $1200 for it. It worked for 2 years and hasn't worked since. Nobody will work on it and they said they don't work on RCA. It was a big ripoff as it's been sitting in my back room for 3 years now.

I bought a 42 inch LCD flat hHD TV on Dec. 31, 2007. Worked fine until Oct. 8th, 2010, screen went black, we have sound. Called RCA but to no avail this is pretty bad service after you spend $1030 for two years viewing.

I have bought 2 RCA TVs. Within the last 2 years, the first one had burn streaks running down the middle of the TV. The second one started making this awful buzzing noise. I had no problem getting a refund on the first TV with the previous owners of the company, but with the second TV, TTE tech support is awful. They treat you like crap and then they lead you on for months about what is going on with the TV that you bought with the money that you earned. I can tell you that from this experience, I will never deal with RCA again. When I asked to speak to a person higher up than the supervisor, I was told that there wasn't anyone higher up and good luck with getting anything done on your TV. Wow, that's the kind of people I want working in my company. One other thing, all the contact corporate information I found was out of Japan. How great is that?

Until this month, all I owned were RCA products (televisions, VCRs and DVD players). They were all good machines with cool features—and all worked very well until I purchased an RCA Scenium (L32wd250) about three years ago. The side inputs stopped working about 6 months ago. I took it to Best Buy last week and they said they couldn't fix it. Now I'm stuck with a television that I paid over $800 and barely worked 2.5 years. This is outrageous!

I paid $1000 for my RCA. It started by being hard to turn on. The green light flashes now and won't come on. Let's see if this site posts this. They use pop-ups, give them ** information.

I have two RCA TVs and both are not working. One is a 50" flat screen and the other one is a 32" flat screen. The 32" TV was the last one I bought and the first one to go out! Both TVs were purchased within the last 3 years. I know TVs are supposed to last longer than that! I am very upset because I have lost a lot of money and I thought RCA was a good brand. Boy, was I wrong! Both TVs are in excellent condition, like brand new. I have lost money that I really didn't have to lose! I thought I was getting TVs that would last me a long time.

We bought an RCA Scenium TV and did buy warranty. The TV was made in 2003. Of course, just after the warranty ran out, the sound went out. We had a repairman come to see what the problem was and it was one of the mother boards. He told us it would be over $500.00 and it still may not work. Now all of a sudden, it has started turning itself off. Now it won't even come on. We bought this TV less than 6 years ago and paid over $2500.00 for it. You would think that RCA would stand behind their big ticket items and have parts to repair them.

I purchased a 32" RCA flatscreen TV in 2006 from WalMart, Abdn.,70 miles round trip. Set it up myself, no easy feat for a senior, could not turn it on--blank green sensor eye. WalMart said, bring it back same day I did so, unplugging, hauling back, they replaced with a new one. Back home, set up new TV. 3 years later, when turned on, a green screen & clicking noise from green "on" sensor eye. Took an 1 hour to receive reception each time it was turned off then back on. I "solved" the problem by leaving the darn thing on. For nearly another year, by muting instead of turning off! RCA going "green" to the extreme.

I paid over $3,000 for the TV and owned it two years. I purchased no warranty, yet, I feel that a TV lasting four years is not right. RCA only could say they were sorry. After reading all the complaints on the internet about RCA TVs, I feel there needs to be a class action lawsuit against them.

I bought a RCA 32 inch combo LCD TV(L32hd35d) on September 12th, and a month and a half later, I have no picture but do have sound. My warranty was only 30 days so I am out $360 and from what I have read there's not much I can do. This really **** me off. Don't buy RCA, their products are terrible.

We bought an RCA television at Wal-Mart for 800 dollars. After 11 months, the picture went black and it was still under warranty and after contacting them every day for months, they finally agreed to replace it with a bigger TV having the same model. I was so happy. We had that TV for 10 months and the picture went black again. I called the service number they gave me and the man said he would not renew his contract with them because of poor service with them. I'm out of the money and out of a television. How can they get away with this? We will never buy their product again. Buyer beware.

I bought dual screen RCA 7 inch portable DVD player in May 2010 for my one year old birthday and after 4 months the DVD player started skipping one day and then stopped working. Every time I put a DVD in it says No Disc. Bought product from Target and noticed there are numerous complaints about this product.

I purchased my RCA LCD HD TV Model L32WD22 about 2 1/2 years ago and one day it just stopped working. No picture no sound, nothing! I paid $782.00 including tax for this TV and would've purchased a cheaper brand, but I thought I was making a good purchase by going with RCA which I thought was a good "name".

I've contacted a local repair shop that I trust and was advised that they don't even repair RCA TV's anymore because the parts aren't available. I was told that it would be cheaper to buy another TV than to repair my RCA "junk".

I will never purchase another RCA anything again! I don't have the money to replace the TV now, but when I do, it won't be an RCA!

I purchased an RCA Home Theater System (RTD315W) in January 2010 from Wal-Mart. The DVD player stopped working in Sept. 2010. The blue "on" light appears, then disappears, and the system does not respond manually or by remote. I located the warranty information on the internet and called Alcor Electronics. They instructed me to send the unit to Venture Electronics, in Buffalo, New York for repair! I am required to pay the shipping cost.

It appears that this is a defective Model and it should have been recalled. I have read other complaints on Google of the exact same problem. I should not have to send this out of state for repair in as much as I purchased it in Florida.

I purchased this HD TV model number **** at WalMart less than 2 years ago. It was not heavily used. It cost $686.00. The picture and sound went out. It will cost $486 to be repaired. My local WalMart no longer carries RCA TVs. It was actually made by TTE technology in Thailand for RCA. Last week the screen and the sound went out.

I purchased a 32-inch flat screen TV just over a year ago. Now, about 1/4 of the screen is very dark with lines running through it. I just called a TV repairman and he said it would be better to buy a new one. I don't know about anyone else but I can't afford $500.00 a year for a TV. I thought RCA was supposed to have good products and that is why I spent a little more on the TV thinking it would at least last a few years. I was wrong. I am on a limited income and I just can't afford to buy another one at this time.

What ever happened to customer service? Buyer beware. Do not purchase anything from RCA.

We purchased a TV model L40FHD41 a year ago, September 9th. It stopped working about a month ago (August). It is used approximately 4-6 hours per week. It was last in use about 2 months ago. We went to turn it on and now it does not work. We did the 'reset' (unplug for 10 minutes), but that did not work. We have gone to RCA's website and sent 3 messages, but they have not replied. We are now out of warranty. We would like a replacement. The authorized repair shops RCA lists are about 2 hours away, and when called, the numbers are disconnected. We purchased the TV for about $500. Now we have no TV and are out of $500. I wish we would have put it in our IRAs.

I bought a 32 inch flat screen TV. I have had it for a month and 2 weeks. I am 2 weeks shy of getting a refund of course. The sound is ok but the screen is black. This is unfair I paid $350.00 for this TV and I don't have a lot of money. Now I have a TV that doesn't work and no money to get another.

After using RCA TV model L32HD35D for 3-4 months, the screen went black. I notified Carrie, she took all ID info, requested my receipt, & I asked her to email me so I could email my receipt. She didn't do it. I sent receipt to email address above on 8/18/10 and she answered that she would have her supervisor check it out and will contact me. No answer 20 days later.

So I contacted several others at their warranty number. Most took info and then hung up on me. Finally, I got to Nakali and she said that she would mail us a shipping label, we'd pay $50 to ship it, and it would be fixed. Two weeks later, no shipping label. All calls to her number above go to answering service and no one responds to it or my emails. They have no intent to honor the RCA warranty.

I purchased a 32" RCA LCD TV from Wal-Mart about two years ago. I was very happy with it and when I saw a refurbished one of the same model at Big Lots about seven months later, I picked it up. The refurb went (no sound or picture) after about 1 year. I chalked it up to "things break" and replaced it with a Philips without much grief or bad feelings about RCA. I didn't even try to get it fixed. But now, the one I purchased brand new at Wal-Mart (which is now two years old) has gone bad with the exact same symptoms.

After reading this thread, how stupid do I feel? I can see that my plan to call RCA and tell them about my two bum TVs will obviously not do me any good. I just looked up RCA LCD TVs on Sams Club (none available) and Amazon.com (only one model sold directly by Amazon and they only have one TV left). Gee, I wonder what that means? Just a note here: I replaced all my CRT TVs with LCDs over the course of the last two years. All in all, I purchased 3 Vizios, 1 Sony (floor model from Wal-Mart), 2 RCAs (the ones I am writing about here) and one Philips (the replacement for the first RCA to go bad). All of the other ones still work.

I bought an RCA flat screen TV on December 28, 2008 with model number L32HD31. As of August 12, 2010, the screen went blank. I only have sound. I called RCA and the message I got was, Thank you, Good bye'. RCA products suck. So don't anyone buy any thing that has the RCA name on it. They do not stand behind their products.

I purchased a 32 min flat screen RCA TV, model L32HD32D from Wal-Mart, and I only had it over a year. The picture went out, but it has sound. I contacted RCA, and they referred me to two repair places that I couldn't never get by phone or going by their place. I finally got one who said they only do appointments at my home. So I decided to find another repair on my on, then I was told that the TV would cost more to fix it than it would to buy a new TV. This is the first time I've purchased a RCA TV, and the last. That's far too much money to put into something that doesn't last. Hopefully, the company will not last either.

What ever happened to buy American? What happened to high standards?

My TV screen went black 91 days after its purchase, just one day after the limited 90-day warranty ran out. RCA will not fix the TV. They want me to pay for shipping the TV to CA and pay for labor! That will cost more than the 32" LCD TV cost! This is ridiculous! The TV was used rarely as it was in my vacation home. What a poor quality and what a poor customer service. Shame on them! I am out $400.

Bought $400 LCD TV 4 months ago. TV screen went black. Sound is fine. RCA technician says "faulty circuit board." Will not pay to repair. They say I must pay for shipping to and from Ontario California and pay for repair. TV is 4 months old! I can buy a new TV for what shipping and repair will cost! Total rip off. Again, TV is 4 months old. Shame on RCA. I'm out $400!

Purchased RCA Model L32HD35D TV. 10 Months ago picture went out. RCA will not stand behind their product and wants 129.00 plus shipping to repair. I expect more than 10 months service out of a 500.00 TV. Would like to protect other consumers from RCA Corp. They are not customer friendly and have knowledge of this models defects. RCA does not stand behind their products and intentionally mislead consumers with a faulty warranty that has additional cost built-in. Basically RCA has already got your money and that is all that matters to RCA. Their customer Service is one of indifference.

I purchased an RCA 52" HDTV model R52WH74 from Walmart 3 years ago after much scrimping and saving. The TV worked great for the past 3 years. It didn't have problem until about a month ago when the screen went black and there were color bars on it. We get 3 green blinks on power button and nothing. RCA doesn't seem to care after speaking with rep. Naturally, the TV is no longer under warranty. To have it repaired, it would cost at the least $400 as we were told it's the power board. I don't have the extra $400 to shell out.

I feel with so many consumers going through this same thing. RCA should offer refunds or at least replacement TVs. We are hard working Americans not looking for handouts and fed up with getting dealt the "[bad] end of the stick" when it comes to our rights as consumers. This TV set me back $1100 and lasted 3 years. Now I have no TV set and don't know when I'll have enough to buy a replacement.

I am posting this for a friend who had this experience with an RCA HD TV. It was purchased last 3-28-10 for $428.00 and this unit is an L32HD35D with DVD player, serial#J382E403C. It worked fine for about 60 days then it started acting up, the picture came and went. Now the only thing that works is the DVD sound. There's no picture of any kind, the remote will only operate the volume, mute and stop on the DVD. I am telling everyone I know and also people I don't know to not buy an RCA product of any kind. They will not stand behind the items they sell at Walmart and RCA only wants you to spend more money to fix their problems. This TV is still under warranty, but they want the customer to pay for shipping to and from their facility. This was their piece of ** to begin with, and I'm sick of the runaround!

We bought an RCA DLP 52" TV a year and a half ago, and have had nothing but trouble. First the picture went out after 6 months, we had to replace it. It still had a warranty, but we had to pay for shipping/handling and it was a pain. Then after about another 6 months, the picture went out again. We paid for that out of pocket.

Now here we are a few months later, with a billion little white dots popping up on the screen. I just can't believe how much trouble and money we have had to go through with this TV after paying over $1,000 for it. I believe that after paying so much money for something, it should have good quality and this has not. It has put us out money and entertainment. We were so excited to buy this TV and saved up for it, and now we have yet to enjoy it.

I also bought RCA at WalMart. Now, I have less than 3 years on it and the 32-inch flat screen has sound but no picture.

I purchased an RCA l32wd12 HDTV on July 1, 2009. 1 year and 20 days later, I can't receive any channels and I can't reset the unit per their instructions. They said that it is out of warranty and I need to call the local TV shop. The local shop said it is not worth repairing. They charged me $79.00 to check it out and it was a bad CPU. That's the last $635.00 RCA gets from me and I hope that they get no more sales to everyone who reads this. The unit still works as a computer monitor though.

I bought an RCA 40" LCD HDTV also, and have the same complaint as everyone else! How can you spend close to $600 for a new television and have it hit the bed a year later? This is ridiculous!

The lights are on, but no picture and no sound, thus no TV to watch! I tried rebooting it, per troubleshooting instructions, to no avail. It's at the repair shop now, I was told most likely the fix will be more than buying a new TV. No more RCA products for me. Open up your eyes RCA! You want people to buy your product, then treat the consumer the way they should be treated! Now because of your bad product, I have to go buy a new TV, but now it will definitely be a different brand!

This TV, RCA HD61LPW42, 61 in. HDTV DLP, is in our recreation room. It probably has less than 200 hours on it. I replaced the bulb once, and it worked fine. The new bulb has less than 100 hours on it, and it is already dead! I have a Mitsubishi big screen in the family room, and that TV has thousands of hours on it, and I've only had to replace the bulb once. When I try to get technical help, everyone wants money to talk to me. How do you get good service through this company? I'll buy a new Mitsubishi to replace this one before I pay someone to talk to me. They are unreal!

I am frustrated. I've purchased a TV and have had very little service from it. Because we use it so little, I can calculate it costing me $100 an hour to watch it. Replacement cost of the bulb was just shy of $100.00, now I need another? Thanks for letting me vent!

I purchased a 40" RCA LCD in February 2010. In June 2010, TV picture went out. I can hear the TV but no picture. As I was already having a bad experience with Wal-mart and their warranties on a camera, I didn't feel it was worth the time to try and fight a losing battle. This is very sad! I am a mother of 7 young children who cannot afford to just throw $500.00 away. I did not realize how many people have been ripped off by RCA. Shame of you, RCA & Wal-mart! I hope we can get some type of compensation from these cheating thieves! Thank you for hearing me out. RCA, no more for this family!

RCA model L32HD35D television has no picture after 6 months of average use. Online research suggests this is a common problem with this model. RCA "warranty" requires me to pay $50 to ship the unit to Ohio then pay a $129.99 service charge to fix or replace my 6 month old $399.00 television. Absolutely outrageous!

The 52" LCD TV bought at Walmart lasted 11/2 years out of warranty. According to a very trusted and well known repair shop, it would cost more to fix than to buy another one. And worse of all, there were 3 in the shop the same week, all the same models with the same problem. Nothing but trash. Worse off to save landfill space, I put it up on eBay for a small amount; obviously it's nowhere near what I paid and this person had the knowledge to actually fix it and said it works great.

I purchased an RCA LCD model #L42WD250YX6 almost a year ago from Walmart. After I called them, they told me to call the RCA company. We did that. After all the runaround, the RCA company said they wouldn't replace it and that I needed to take it to a "local repair shop". So in other words, you need to buy another TV because we aren't going to replace yours. What type of business are they running? However, they don't have to worry because I will never purchase another RCA product as long as I live. I hope that Walmart will stop selling their products because in the long run, they are going to be the ones that will suffer because of all the returns/complaints about the product and the ** customer service that RCA provides.

I purchased a 42" LCD TV from Wal-Mart in 2008. After 1 year, the picture went black. Still, it had no sound. I called RCA. Warranty just runs out. I took it to RCA repair shop. He replaced some module and now June 2010, TV went out again with exact same problem. Never purchase a RCA flat screen TV of any kind.

I purchased a 52" from Wal-Mart and after 2 years of having the TV went out. Me and my son were watching TV one day and all of a sudden without warning, went out. A few days before my father came to visit; I was so embarrassed to say "I don't have a TV". I then called RCA which gave me a repair place in my area, which I called. They came out and said it was a bulb, which turned out to be some kind of module that they were unable to locate. The guy than said to me the part needed is not a part that is sold.

I bought a 32-inch flat panel TV on June 26, 2009. Here it is June 17, 2010; and my TV does not get picture and barely sound. When we called RCA, they told us to fax over our receipt, which we did. Here it is 5 days later, no response. We keep calling the same numbers, but no help. We have a receipt. What is the problem? I'm thinking of a class action lawsuit, because there are too many complaints about this same brand model and year! (I lost out on $400.)

I bought my 32" RCA television in April 2009. All of a sudden, no picture and no sound. Nothing! I have read 100s of the same complaints that have been filed. I think RCA should compensate people for this problem.

I bought an RCA 40-inch LCD TV from Walmart on 5-20-09. On 6-2-10, just before the Lakers and Celtics GM1 of the finals, my TV started blinking on and off. After about 5 minutes, it just went black. I called Walmart and RCA and got the runaround. I found my receipt the next day and faxed it to them and was told I didn't purchase the warranty. I told them that when I called. They gave me a number to a supervisor that I will use come Monday morning. How can my TV break down a week after the warranty ran out? This TV has never given me any problems until that day. Just for it to stop working like that, right after the warranty ran out just baffles me. How can RCA get away with this? They are no better than the everyday common criminals i.e. drug dealers and thieves. We need to put a stop to this because it is ridiculous. Selling junk that they know is junk and then give you the runaround when you try to get compensated.

I bought a 32" RCA TV/DVD combo on Feb. 13, 2010 and it had no picture by May 31, 2010. I will turn it on and have a picture for a second then it went black. It still have sound. So it's an over-sized radio at this point. I'm done jumping through hoops. This guy is right on Davis of Wesson, MS. RCA Service Company, Hometown, IL 60456.

Suggestion: Get your state's Attorney General to prosecute actions on your behalf and to help other consumers. Also get the BBB involved in your case. A complaint can also be filed with FTC Bureau of Consumer Protection: The Form is 3084-0047. All of the above listed have websites though the internet searches for a complaint: To be filed

I filed with all three and the more people that do file the more we can save others from going through the same ordeal. I've always heard bad things about RCA but didn't believe it until my husband brought one home. Don't buy RCA anything!

I purchased a RCA model#L32HD32D TV / DVD combo at Walmart on 04/25/2009. After 13 months, it dies, I called RCA got the jerk around, unplug it, plug in. Does it work after that three phone calls, later I get sent to RCA's tyre two phone center that tells me the mother board is bad, nothing RCA can do. Call a repair guy, call the repair guy, the part is $250.00 and one hour labor min. $89.00.

So just to look at it is $50.00 dep. and he has 10 RCA flat TV's broke but guess what he can't get the parts, so I have a TV that's junk in 13 months for $464.28. I told RCA I had a no name brand before that lasted 6 years and before that I had a RCA that lasted 20 years, so I would like to thank Walmart and RCA for taking my money and ripping me off! I have a TV that I have to pay to get rid of $25.00- $50.00 and I am out the $464.28 that I paid for the TV to begin with.

I have a 52 inch TV model hd52w67 that will no longer turn on. If you push power a green light flashes 3 times and makes a hissing sound with no picture and then turns off. Chassis ITC222A. I have a large television with no purpose and cannot afford to repair/replace it.

We have purchased two TV in the last 2 years and both have gone out in a 6 months period and bet you they will never get my money again and customer service is bad. My TV was on last night. Then we returned home to turn the TV on, the TV has no screen and power.

I too have had a very long ordeal with RCA. I purchased a p42wdh500 in 2008. Within six months, it was having problems then before the one year warranty ran out, I tried to get it fixed. They were unable to fix it. Then I ask that they exchange it after three months. They were still out of stock for 46 inch televisions. I then ask to be reimbursed the full amount I was charged. The lady I talked to said that she would approve the reimbursement and forward on to the corporate office and a check would be out within two weeks. Now the check is in the fraud department for review. This has taken six months at this point. I would suggest that we start finding out how many people are having the same problems and go after them with a class action lawsuit. Please respond if you are interested.

They would not make good on the 52-inch TV. Almost all the TV model D52W19 have been dumped at a landfill. A loss of $1,500.00 after 3 years of use on this TV.

I purchased a 33" LCD Flat screen TV less than 2 years ago. I hardly used the TV as I am single and had a TV in my room. Well, one day it just wouldn't turn on, no sound, no picture nothing. I just took it in to be repaired the repair guy called me today told me the converter went and he couldn't get the part. The converter went bad. Now I am out the price of the TV which wasn't cheap at that time around $600 + plus the money to look at TV and the TV can't be fixed. It's being junked by TV guy for me.

I think RCA should help us give us out money back. I looked online at the model and there are lots of people with the exact same problem with this same model. Some only had TV 6 months. I never realized at the time it had a 90 day warranty only. I see Walmart still sells that TV poor unsuspecting future owners. Please help. I am on social security disability and a cancer survivor can't afford to buy another TV or just toss $600 away. RCA knew it was junk they were selling that's why only 90 day warranty. Thank you for your time. God Bless you all.

I bought an RCA TV on November 2, 2009, and two days ago, the TV lost picture. There was only sound. My TV is only 6 months old now. As usual, they gave me a runaround, and wanted me to pay $129.00 for labor. Level 2 support told me that my TV has only 90 days labor warranty. The RCA website says there is limited warranty for 12 months. I sent them the website. They still tell me that labor is not under warranty. I tried to read the warranty from the web site. Level 2 support would not listen to me, and told me if I do not listen to him, he will hang up on me. I experienced economic loss of about $500.00, two days of mental stress and agony, and the TV is still there worthless.

I bought 32" RCA flat panel TV in Feb. 2009. After six months, the power would go off only minutes after I would turn it on. This happened several times until it finally would not turn on at all. Unfortunately, I did not buy extended warranty. I called the manufacturer's customer support line who gave me names to local RCA repair shops. The closest shop was located over an hour away in which I was never able to talk to anyone there but the answering machine. After time, I just considered my loss and will never buy an RCA TV again.

We bought a 32"TV from Walmart. It broke. It needed a new panel. RCA does not make panels for the flat screens anymore. We went through our extended warranty that we purchased with the TV. They received our TV in March 5, 2010. On March 19, 2010 at 10:35, Becky said they ordered a new panel. On March 30, 2010, Jessica said at 6:01pm RCA does not make the panels and they would refund us our money of $375.24, and it would be here in 7 to 10 days excluding weekends and holidays. We then spoke on April 10 with Malecia and Alecia. They said it takes 10 to 15 days excluding holidays and weekends. The only holiday in April fell on a Sunday so it doesn't count.

On April 16, we spoke with Ashley and Joann they said it would be here no later than April 20. On April 15, I spoke with Nancy and she said it would be here no later than April 24, 2010, and I told her I was going to write the Better Business Bureau and she said go ahead. On May 3, 2010, I spoke with Gw James, they said they stopped payment on the check and would overnight the new check on May 4th, 2010. May 5 is here and we spoke with Erica and Elaine at 11:05 am. They said they are not overnighting the check and they would mail it on Thursday. Well, on April 15, when we spoke with Nancy, she specifically said they do not mail on any day but Fridays. They are a bunch of liars and I want our money back. The $375.24 does not include the extended warranty money and they are worth ** and I want that money back, too. That was $39.99, and I am going to tell the world not to buy anything with an extended warranty from Walmart!

I purchased an RCA 32 inch LCD TV in 2008. Two months later, it went out, no picture. I sent it to Socorro, TX for repair. They shipped it back. It went out again two months ago (March 2010). I took it to a local repair shop and they were not able to find a part #271709. I went online and thought I found the part only to find it's no longer available. It's sad. We are tired of getting gouged. Please help.

I bought 61" HD61LPW42 in January 2004. In January 2005, the TV made buzzing noise and RCA told us to locate a dealer (TV was still under warranty). The repairman stated the TV needs a color wheel but once it was installed, the repairman stated the housing was crooked.

The unit worked okay but it had a buzz, the TV had always had a buzz so this quiet new noise seemed tolerable. The buzz got so bad after a month that we called Demers and was told they only cover the part for 30 days (the repairman stated it was one year). RCA stated they did have a color wheel with housing but can only be sent to a dealer. Our dealer (Bob) stated that the wheel was not covered for a year and the $400 in labor was going to be charged.

The repair man stated that if the TV went bad under warranty and it was on file, it did not matter that it was past warranty. Demers did not agree with their employee and we must pay for our warranted free part ($400 labor). After countless calls to RCA, our TV was a 2000 dollar eyesore and we have not given up. People must have protection against beta technology. RCA will not return our calls or emails because the TV in question is out of date.

I purchased a 42 inch LCD RCA TV from Walmart in Oct. and bought the extended warranty. The picture died about a month ago. We called customer service and had to have it sent up to the next level. The next level said they would send out a part and then have someone come to install it. The part arrived almost three weeks later. When we called Ohio again, they then discovered that they have no repair people in Newfoundland so they would need to send out a new TV but first a supervisor would call us in 24 - 48 hours. That was on the 23rd.

Today, April 27, 2010, I called the department that had promised the supervisor call. After waiting 25 minutes for my call to be answered, I was told that a mistake had been made and I would need to call customer relations. If that department is an example of how RCA values its customers, someone needs to seriously rethink their strategy. The first lady was fine. She explained the exchange process, confirmed there was a TV available in the Ontario plant and made arrangements but my husband didn't like the vague turn around time. This evening he called and was told it would take 30 more days to get a new TV. He asked about a refund and was told we would first have to return the old set and then they would start the process to issue a check. This process would also take about 30 days.

When he complained about the level of customer service, the rep hung up on him. He called back and spoke to a lady named Yolanda who identified herself as a manager. It took two conversations with Yolanda to get anywhere and when we did get somewhere, it was even worse than before. We had purchased extended warranty and when we asked about that she became defensive and argumentative. When we tried to ask other questions about the exchange or refund process, she kept raising her voice and going back to the warranty issue. We'd already accepted her answer on that; it's not RCA's problem, it's Walmart's.

Because we expressed our disgust with her behavior and lack of customer service, she proceeded to say that we would now have to wait at least six weeks after the TV is returned before they will issue a check and, like the lady she supposedly was managing, she hung up. How can a company that makes should a shoddy product and then follows it up with the rudest, most inefficient "customer service" I have ever experienced be allowed to stay in business?

From now on, I will buy from a local retailer who stands behind the product they sell and avoid dealing with businesses like RCA at all costs. I guess I'd really hurt Yolanda's feelings if I had dared mention the high HD TV fee I've been paying for the past month without being able to access a picture on my RCA TV. In most businesses, customer relations departments are about making this kind of experience as painless as possible for the consumer, not the company. Yolanda must have trained at a collection agency and still acts like that's where she works, instead of being the manager of a customer relations department. This is $700 for the TV, $200 for a warranty which won't be used but can't be refunded, and $40 for two months worth of HD cable without an HD TV. Bottom line, the money is important but the complete lack of respect or fair treatment made this a horrible experience.

We bought a 46" TV from Walmart in June 2009. It stopped working about three days after we got it. It took several months to get the problem taken care of. We had to go through RCA or Thomson or something because we didn't get any of the Walmart warranty stuff and they had been running a sale that apparently all sales were final.

So, finally when they released a new TV, the sweetest girl from the freight company (Seko Worldwide) was able to help us. RCA kept telling us it would be 7-10 days for this or that, and the 7-10 days came and went several times. Finally, we were told the warehouse was going to fulfill our order and still nothing. They gave us Aneda at Sekos phone number and she took care of us. She happened to be a local company here in Indiana, but she said she handles the RCA warranty orders for our areas.

I would suggest if you are anywhere near the step where your old TV is removed and the new one is delivered, you should call her. Our TV wasn't even going to be released from the warehouse and she got it released, then made sure the drivers hooked it up to all of the components and all. She was the only good part of the whole experience!

I bought a 46" LCD RCA TV from Walmart in June 2007. After 3 months, the sound went out. It took 6 months of phone calls and emails, but someone finally came and took away the old TV and gave us a new one. Now about 2 years later, gray horizontal lines have appeared on the TV screen particularly around the edges. Obviously, this replacement set is no good either. The model number is 46WD250WX11. A TV should last more than 2 years. This is just ridiculous and with so many people hurting for money right now, me included, something should be done.

I purchased a 42" LCD television from Wal-Mart in Aug. 2008 and have been told both inverters are no good and need to be replaced. This is absolutely ridiculous. What happened to the television sets that lasted 15 + years? Of course, the warranty is up. Why would they honor a warranty for something that isn't going to last over one year?! I am very dissatisfied with the service from this company and I am still waiting to have a call back from a manager of RCA.

Two and a half years ago, I bought a 46 inches LCD from Walmart for $1,400.00. Now, it don't work and is out of warranty. It will cost $1,300.00 to repair. I need to replace my TV; two and a half years at $1,400.00 is bad on RCA. I will not buy another RCA product.

I bought an RCA 42" LCD TV from Walmart and have had it no more than 2 years. I have had minor problems out of it for the past year shutting off, freezing up and things like that. Recently, all of a sudden we turned it on and it worked for about 10 minutes and then the screen went dark. It has power and we can hear sound but there is no picture. I paid over $1,000 for it 2 years ago. I will not buy another RCA or any TV from Walmart again.

I purchased a 37" l37wd22yx5 HDTV from an RCA dealer. Six months later, it just showed unusable signal on the screen. At the time, I still had remaining warranty but they were making me jump through hopes proving purchase date and going over frustrating things repeatedly for me to try to fix it. I would rather move a ton of bricks then do something electronically.

Well, long story short, I'm out of warranty after fighting with them for almost seven months and out a $1,000.00. Thanks, RCA, my VIZIO which I purchased almost years ago is perfect as the day I purchased it. My advice to anyone looking, go VIZIO, they are the best. And when I can afford to replace my husband's 6-month old Christmas present, I will do VIZIO again!

Bought a RCA 42" LCD TV from Walmart less than two years ago. The main board went out and now I am stuck with this P.O.S. I paid over $1000 for this and had to go out and buy a new TV yesterday because it was cheaper than having the RCA fixed. Do not buy RCA! I paid $1000 dollars for this TV less than two years ago.

I purchased a 32 LCD/DVD TV from Wal-Mart. After 5 months it stopped working, no power. The labor warranty is only for 90 days. It will cost me $50.00 to have it shipped back to RCA and $130.00 labor to see if they can fix it; then the parts are covered if they determine I am not at fault for it not working. I took it to the local licensed repair shop listed on their website and was told that if they fix it the warranty is not any good. They said the power module is out after only 5 months. I can't afford to send it to RCA and risk them not fixing it and being out all that money, so now I will have to pay the local shop to fix it and pay for the parts. Why have a warranty if it doesn't cover the TV? I also will never buy another RCA product at Wal-Mart or anywhere else.

I purchased an RCA (model # 32V434T) from Wal-Mart, less than 4 years ago. Two days ago, the TV just stopped working. I have unplugged it, and tried different plugs. I called RCA, and they were of no help, since my 1 year warranty is up. I have since researched and found that, RCA sends their reject televisions to Wal-Mart for about $100 a set. This is the scam of all scams! Buyers, beware. I personally will never buy RCA products again, nor will I spend my hard earned money at Wal-Mart. Someone really needs to get a class action suit going. I will be more than happy to help. This TV cost me more than $700, and did not last 5 years. It was horrible!

I also purchased a RCA 32" LCD HDTV flat panel TV from Wal-Mart 12/2008 and was very happy with the product at first. The left speaker had a rattle that was only got worse with time and then the sound just goes out and you have to change channels to get it back and there is a clicking sound and the volume goes up by itself. I purchased an extended 2-year warranty to protect my 500.00 investment and was not told of Wal-Mart's 90 day only warranty. I only had this TV for 13 months.

Now they want to ship my TV to New York which will take 2 weeks (maybe) to fix it and I only have 1 TV since the government decided to go Digital, so my question is to RCA when you turned to China to make your product you traded your dignity and our trust in doing so. Shame on you to not stand behind your product and leave your loyal consumers out in the cold for the money. What goes around comes around and I will never buy RCA again. Shame on Wal-Mart also and I do not have to shop there. I hope the BBB and those of power to punish for these injustices, do so legally. Notify me if I may help.

We purchased a 52" RCA HDTV from Wal-Mart in 2005. About a year ago, the TV just stopped working. While we were watching TV, it just shut off and the power light just kept blinking. I could hear a "click-click" sound like the TV was trying to power back on, but nothing. We moved the TV in to the garage and a few months later, we just tried to turn it on to see what would happen. It worked! So, we moved back in to the living room and we had our TV back for a few days! After about four days, it shut down and did the same thing! I am at a loss as to what to do! I have called a few TV repair shops and am thinking about getting it fixed because it may be cheaper than buying a new TV.

I think RCA needs to acknowledge all of the complaints made about their products and do something about it! We all bought these TVs with the intention they would last longer than a few years. Maybe something happened while they were all in production and all TVs need to be recalled or something. But it is unethical and irresponsible to tell customers there is nothing that can be done because someone somewhere can surely do something and correct all the issues with these TVs!

I bought a 32-inch RCA LCD TV with built in DVD player from Wal-Mart for my new home. I paid about $350 for it when it was advertised on sale. I kept the TV in its box for 3 months until my new home was completed, then started using it. After 50 days of use the picture went out! I called RCA and since it was past the 90-day parts and labor warranty, they told me I'd have to pay to have it serviced, which would cost about $250. I scrapped the TV and will never ever buy another RCA product again! I spent hard earned money on a TV that lasted me less than two months of use!

Purchased RCA 32" LCD HDTV Dec. 27, 2008. Feb. 17, 2010, vertical lines similar to bar code appeared on screen and fade in and out. Warranty on TV has expired. Contacted RCA Customer Service and was given a fax number to fax in my proof of purchase and was given a different phone to call within 3-4 hours after faxing. Did so (each time waiting for about 30 minutes on hold) and was told hadn't received my proof of purchase and nothing they could do until it was entered into the warranty database.

The store where I bought the TV is looking into this problem but could not make any promises. That is the only positive response I've had. The only conclusion I have reached is that the company Thomson Consumer Technology are manufacturing inferior products (they also make GE appliances). Also, you cannot find a number to call and speak with anyone with authority in this company.

We are both retired and cannot afford to purchase another TV. One would expect a TV to last more than a year. I am so angry about this but just don't know where to turn. My problem is very similar to most on here, however I did not buy the TV as Wal-Mart.

I would like to know how these TV's received CSA and FCC approval. After reading all the complaints here, I have realized that writing on here only allows us a place to vent. If there was a consumer watchdog out there this should have been picked up and something done by now. The consumer program "Marketplace" on CBC in Canada might be a good place for Canadians to start looking for redress. They do consumer investigative journalism and it would be one way to have this problem with RCA go public.

I try to get a basic question answered. Like why my TV stopped working, just turn it off and will not come back on. They will not give me an answer and they charge me.

I have looked at almost everyone of the complaints on here and they almost all have one thing in common. Looks like most of the defective TV's were bought at Wal-Mart and they will not help us get taken care of. I personally, have stopped doing business with Wal-Mart because of their lack on caring. You can't tell me that Wal-Mart doesn't know what is happening! My repair shop have told me Wal-Mart pays like $100.00 for the 32" TV's.

I would like to suggest that if you are unable to get a solution either through RCA or Wal-Mart then if you pay using a Wal-Mart credit card just don't pay the amount for the TV including sales tax. Yes this will cause a dent in your credit but fight that with the credit reporting folks if you like. Just cut up your Wal-Mart credit card and when you get it paid down to the amount of the TV, stop paying the bill.

Wal-Mart is still selling these defective products and they don't care about the customers. So hit Wal-Mart in the pocketbook and see if they change their ways, they probably won't but it's worth a try. Also, for everyone who's reading, find the number for the producer of 20/20 and see if they will run a story and help us out. Since most of us have a lot of free time because we no longer have a TV to watch, let's start calling lawyers and see if anyone can file a class action suite against RCA & Wal-Mart. Wish Us Luck!

We bought a 32-inch RCA HD at Walmart for over $500.00. Eighteen months later the picture went out. I contacted RCA to see if the warranty was still in effect. They told me I only had a year. It is sad that a TV will only last one year. We took it to a repair shop, they said there were two boxes that needed to be replaced and would cost $600.00 to replace. That's more than the TV cost. I think RCA should replace the TV at no charge. I will never buy another RCA product. They are not customer satisfaction guaranteed. The two power boxes have to be replaced due to the faulty equipment.

I have read some of the complaints on the same RCA 52 HDTV I have. It goes off and tries to come back on 3 times and never comes on. You should make it public to the buyers of these TVs because I am out of $6000. I think you, RCA, should be responsible and replace the TVs.

RCA 52" HDTV won't stay on and turns off/on 3 times. Now, it won't turn on at all. I took it for repairs ($260) and they had eleven, yes, 11 of the same models in the shop with the same problem. Yes, I asked. Shouldn't RCA take some responsibility for their products? What about a recall or reimbursement? RCA is not what it used to be and I will never purchase another one of their products. This TV is only 3 years old!

I received RCA model 24v414t, as gift from son. It was purchased at WalMart. It worked for 4 to 6 months, then just went dead. I put the TV aside, to later get itfixed etc., and purchased another TV at Walmart. After about 6 months, I took it to a TV repairman. He said it cannot be repaired, no schematic of parts available for this TV, Mfg. Date 01/08. He said these type of TVs were built exclusively for WalMart. I called first person from RCA (Dan @866-850-8845); he told me to get copy of RO and fax in (claim #1365411). I did this.

He said I would get another 32" TV for $149.95 (out of warranty exchange), I said okay. A couple of days later, I called to confirm, then was told by Edye, to send back old TV; if I didn't, RCA would not help at all. Here's problem, I told the TV repairman to junk the TV. I was not told that this was necessary. Oh, by the way, if you decide to call RCA, you better pack your lunch because you will be on hold for a long, long, time.

I bought a 37" HDTV from Walmart two years ago and recently after the warranty ran out it won't turn on. This is what I call a rip-off. The TV costs like $1,100 and I at least thought we would enjoy it longer than that.

I purchased an RCA flat screen from Wal-Mart almost 3 years ago. The warranty is out, of course! Color bars of different colors appear down the middle of my screen. It has been doing this for over 6 months now. I called RCA. Out of warranty. Had cable come out and CK their cables. It is the TV. I can't afford a new one. This one costs over $700 and should last longer than this. This is about $230.00 per year to use this TV. Help!

I bought 2 RCA TV's at the same time, after 2 years of very seldom use, the TV's turn off and on by themselves, DVD ejects by its self all the time as well. I purchased a Mitsubishi, and now I have no picture - sound is great. I guess I'll go back to Sanyo. Sorry for your bad luck RCA!

I had purchased a RCA 52" TV approximatly 2 years ago. model HD52W59. The power comes on then off. It will turn on 3 times anywhere from 4-10 seconds each. I have been trying to find a way to fix it online, but all I find are many others that have nothing but problems,the same problem I'm haveing, with the TV. My fiance's parents also own 1. From day 1 of getting this TV their picture is blurry.

I bought a 32inch tv about 2 yrs ago. Was working fine now i have no sound or picture. Christmas was yesterday and i can't afford another tv now. trying to get this fixed is a joke. I grew up with all RCA products and they were great. I will never buy another RCA product gain.

I purchased a RCA television from Walmart about 6 or 7 months ago, but i'm exact on that. Anyway, it was a 27 inch flat panel TV. I was watching TV, and all of a sudden there was FPA lock code that appearred on my TV. The TV will not work now. I turn the TV on now and all it shows the FPA lock code on, and it want show anything else but that. I have contact your technicians online and on the phone, but i haven't gotten any satisfaction out of you all. I have tried to talked to one representative and they hang the phone up on me. You're representatives hasn't been too pleasant to deal with. I understand they're fustrated as well as i am, but you have to still be professional about all situations. I'm fustrated because i purchase a $350 RCA TV that doesn't work anymore.

I normally don't purchase RCA, and this was the first time. I never had anything against them, but i thought i would try. I wish i wouldn't have never tried it now. I have the TV at my house and can't even watch it. I haven't thrown it away yet, because i have given up on trying to get RCA to replace this TV yet. The only solution that they came up with is, if you don't have your receipt that they can't do anything for you. Walmart said the same thing as well. I just want my TV to work, because it's a nice TV and I was satisfied when it was working. I have wrote a letter like this before and they said that someone will contact me by email, and never did. Why am i having such a hard time with RCA trying to help me?

i get from 3 to 17 channels it varys daily is there any way to make it constant / or is a way to force payed tv

After many phone calls to TTE, long holding on the phone (30+ minutes at a time) they finally agreed to send me a new 32" TV after I packed and shipped mine to them (out of warranty price $198.95) - it cost me $50+ packing and shipping by UPS. The TV cost 714.00 originally - so far, I have spent over $900.

RCA is not the company we grew up with - RCA sold their trade mark to the French, who made TV's for about 15 yrs, then they sold the trade mark to the Chinese - These TV's are shipped to the US but there are NO REPLACEMENT PARTS.
Yes, I think a class action should be brought against TTE Technology....
And, what is the FCC ruling regarding the requirement for replacement parts on TV's?

TTE has alread been fined by the FCC on September 10, 2008 for importing TV's that were not DTV ready.

Brandon (husband) called RCA warrnity department and made a claim. They said that they would send out shipping label for us to return tv (they said it could take up to a month). Two months later my husband called back and warrnity department said they would send it out again. Label went to wrong address because we moved. Husband called again and RCA said they would send out another label. This back and forthness continued for a YEAR then warrnity company went out of business. New warrnity company said they would honor my husband's claim. For the last 9 months to a YEAR they kept saying they would send out a label and never did. Now they are saying they wont honor claim because it is too old.

I bought a RCA television approximately three years ago. It cost me $850.00. Now every since the warranty run out it has given me nothing but headaches. I have phoned the company and get no help or support. They will tell you to take to the repair shop but there is none here in my area. It is a shame to pay so much for a product that is not up to standards and is awful. It is basically an expensive peice of junk. I will never buy another RCA product and would not advise anyone else to buy one either.

I purchased a 42" TV from walmart on Black friday of last year. The TV has been blank for 2 months meaning the TV was in service for a total of 10 months. I have contacted RCA several times waiting on hold for 30 plus minutes at a time just to speak with a person. Each conversation with the company the rules would change. Four different times they said my TV was in route for replacement but it would take 7 to 10 business days. Each time I called after the 10 business days and they said oh I'm sorry I will have to release this information and they would tell me it will be 7 to 10 business days again.

I finally got tired of this and said I would like to speak to a supervisor the supervisors there could care less. I asked this supervisor Scott I was having company over for Thanksgiving and was wondering how this was fair to me I paid for this product and now was being penalized. Scott said there was nothing he could do and "Oh well" I said to him you are a supervisor making these comments, this is unprofessional. He told me he would release this TV to me and would be there in 7 to 10 business days because it was coming from Texas. It never showed up again. When I called again they said they would need a receipt for this after I faxed my bank statement several times.

I now had to go to my Local WalMart to get this receipt I faxed the receipt to them 2 times because apparently they lost the first copy and now they are requesting me to mail this receipt. I will be mailing this receipt but am wondering how much longer I will have to wait or what will they want next. All of this because I bought an RCA I will never buy another product again from this company.

Nov. 2007 my husband & I upgraded to our first "Big" screen t.v. We purchased from our local Wal-Mart a 55" flat screen. My husband was thrilled. Feb. 2008 (3months later) when we turned on the t.v. the picture was all distored. It looked like perfect squares mixed with blobs of color. Within days the t.v. would come on for a few seconds then a black screen for mins. While the power buttom made a clicking noise & flashed. I notified RCA (rep. informed me this is a very common issue with the t.v.) I was told the "main brain" of the t.v. was out. I asked how this could happen in a 3 month period. I was told it happends all the time more than likly from when the t.v. had been shipped. The RCA rep was very friendly & walked me through the steps of getting the t.v. repaired.

The closest repair shop was a 45min. drive for us. I called the shop & arranged the repairs. The t.v. was fixed. I was worried on the drive home that this would happen again, but quickly dismissed the worries, as I had been very pleased with RCA's customer service. Then in Dec. of 08 the t.v. started acting up again. I once again called RCA this time the customer service rep was very rude and stuck firmly by, the warrenty is up and RCA would not help fix the problem (even after their staff informed me this is a very common issue with the product). When I asked the rep why RCA did not feel the need to stand behind their products (that clearly was a manufacture defect)the rep continued to stand firm on the t.v. being out of warrenty, yet still admited that this was a very common problem with these t.v's that is caused by any type of movement. So I guess you're suppost to move your living room into the electronics dept. to ensure the "main brain" of your t.v. isn't fried in the process of taking it home after purchas. So end result our $1000.00 t.v. smashed in the driveway after 13 months of ownership (even this still didn't releive the stress my husband needed going through all this)I will never buy RCA products again nor recommend them to anyone!!

after 8 weeks trying to egt tv under the one year warranty fixed, spoke to gentle man named tony, he said email and fax couldnt be read of proof of purchase couldnt be read, i asked to speak to a supervisor, and he told me there wasnt one there, i kept asking for a supervisor and he started yelling at me theres none here to help you with your problem.

our tv stopped functioning 9 months after purchase and all is i want to to have it fixed, replaced or refunded, but everyone at rca tells your ring this number, or that number or youll get call back tomorrow, we hear nothing. this is know way to treat customers who spend $900 on a tv, not to stand by there warranty.

tony whom i spoke to said he has no id number just gave his first name and said his supervisors were jeremy and scott and vivky, we have heard nothing from anyone, its annoying. we have a $900 tv that doesnt work and the endless hours on the phone to try to get it sorted out to no avail

TV goes black after about 10 seconds,Television is 10 1/2 months old, contacted RCA a couple of times and was told to send $99.95 to them and in a couple of weeks someone would contact me for repair, because of all the complaints on the internet and consumers sending money and still no television, I did not send any money.I contacted WALMART to see if they could help, but instead gave me the excuse that I should have purchased the extended warranty, In my opinion all I got from Walmart was the brush-off.

After doing everthing the RCA support tech told me to do they said I would get a call and someone would come fix my TV. It been almost a month now and I have called them back 4 times. Been on hold for at least 40 min each time and all they can tell me is someone should call and there is nothing else they can do for me. This is unacceptable. I just want my TV fixed and they have no clue when someone if ever is going to call me and get this done.

On October 14th 2009 a technician came to fix my projection RCA tv. He said that I needed a new remote control and someone would put it in my mail box within 3 days. Three weeks later, he came because of numerous calls. He never told me that the old remote would mess up the tv again. He brought the new remote, but never fixed the tv. I paid $275.40 and still can not use that tv. It is November 18th. When you call, a man who answers says he will be out, we wait and wait, then get another excuse. They are RCA certified, I think RCA needs to take it away from them. They never answer BBB complaints and have several. I wish I checked them out before I called them! I thought if RCA certifies them, they should be reliable.

I paid $700 for a 32' rca lcd flat screen that lasted a year and a half , the power light comes on but i get no picture or sound , and sense there are only three basic parts to it , im sure it will be expensive to fix if even possible.

All of the above listed have web sites though the internet searches for a complaint: To be filed

Please see the below link and my compliant is very similar to any one of the 45 pages of complaints described against RCA. I bought my RCA LA42FHDD37 on 06-18-09 from Wal-Mart and can not get the Warrant/service from RCA, and I am now at wits end to get the 1 year

Warrant/ guarantee worked. I also have the 2 year product care plan from Wal-mart.

The Link was to Consumer Complaint.

Good Luck to all!

I purchased my second 52" RCA projection tv, (the first one lasted 7 years)from walmart (albany) in 2005 with the 2 year ext. warr., but one month to the day that the warr. expired, the tv blacked out, it only made 3 hissing sounds when you turn it on, I took it to petes tv for repair, paid $300 and some change for repairs , tv lasted 6 months and blacked out again.I am done with RCA.

Walmart accepted a return for my 40" RCA HDTV. The 1st TB went to a "black screen" 3 1/2 months after purchase. I had the replacement TV for 9 days and it began to sizzle and smoke! Its bad enough to sell a defective product but this is dangerous!

Purchased new RCA L32HD31 TV set Dec.23,2008. Set quit working Aug. 18, 2009. Contacted RCA numerous times trying to get warranty service. What a joke. To date (Nov. 12, 2009) RCA cannot or will not find a place for me to take my TV for repairs. Has anyone started a class action suit?

My son bought this RCA HDTV model # HD50LPW62AYX7 in 2007. As soon as the one year warrenty ran out the Lamp went out and he had to spend over 180 dollars to replace it from RCA and wait till it came in the mail to use the TV. 3 months later the TV went black again thought it was the lamp again so he wanted it looked at by a TV repair place to see why the lamp keeps going out.RCA wouldn't replace the lamp found out they only give a 90 day warrenty on the bulb. Which by the time it took to get it and use it briefly ,time was up. My son is in the national guard and got sent back to Iraq on orders so it took me a while to find a place to take it and have it diagnosed and find someone to get it there for me since it was an hour away from my home and couldn't fit in my car.It has been at the TV shop since 4/09 and they finally said it was the optical engine one of the main parts that works the TV. Cost is 1500 dollars just for the part not counting service cost. That is as much as what the TV cost.

I called the RCA #'s and was on hold for a long time and disconnected several times before I could speak with someone just to get given another number to call and the same thing happened with it until I finally got a person which gave me a case # but they refused to help with the replacement of the defective part. Don't know why they even bothered to give a case # if they aren't going to do anything about the TV. The TV isn't even 3 yrs old yet. Only got 15 months of use out of this TV. Rip off! Lemon!! You would think that a big name company with this many complaints about their HDTV's would do a recall and replace the defective parts or refund. My son is on his way home now from Iraq just to find no TV. I had a RCA I bought in 1980 and it worked for 20 years with no problems until the picture tube went out. I feel bad that I told my son that RCA was a good brand for him to get. We will never buy an RCA product again, ever!

Purchased a RCA 40" hdtv in July. TV was inoperable by Nov. 1st. Customer service claims 10-14days to set up service repair and then???? I asked to speak to someone with more authority, troubleshooter "Marty" told me he was the end of the line! It is unacceptable to incur these problems with a set that is only 3 1/2 months old. Additionally, it is unacceptable to wait so long for servicing!

Fortunately, I got a 5-year maintenance agreement so Circuit City is going to either keep spending money to fix it for the next three years or replace it.

Considering that I've also had similar problems with an RCA theater system and a RCA VCR, I've given up on ever buying another RCA (Thomson) product.

My complaint is like many others on the RCA TV Brand. Have a problem with the screen going red. Can never get resolution when calling nor does the website allow you to submit. I have completed the form many times online and stating my issue but when you get to the submit button it does not work. When you call , the problem is never addressed.Tv not that old.i have a magnoxox I have had for 20+ years and never had to repair and still working fine.

My RCA projection TV failed to work after 3 mths the tech came out and try to repair it. Now its don't work. I am requesting a refund of $989.00. Also RCA always cut me off when I'm explining my status on my TV. Need a refund. The parts are faulty. Need a urgent refund for this really [bad] appliance!

I brought a RCA TV L32HD32D on 12/20/08 with a 2yr extend warrnety because of the switch over in February. We did not hook it up until the end of Jan. 2009 ( because of the holiday ). It show great and sounded great. for about 3 months, then it would go to a black screen you would have sound no picture, you could cut off and leave off for while then it would play good for a while then cut off again. Call the # in book gave me a repair service took it to the service (Kirk's Electrioncs in Alparetta GA 6/24/09. He called in about 3 days and said that, they could not fix it that the part was not avaible and they would send me a replacement ( new ).

So I waited for 2wks no contact me, it was July 4th weekend so I waited until after 4th just in case they was on vacation 7/10/09, I just went back to Kirk's and ask about the tv and he said that the part was not avaiable and I could just take it with me and call a 800 # and they would give me a case #, I call got a case # then had to call another # spoke with Nicole, she said to fax them a copy of the receipt and Kirk's repair ticket 7/10/09 and they would get back with me.

No one called, I called them back 7/17/09 Nicole again said that they was reviewing the case, someone would call me, no call again. 7/20/09 called back handling the case was out sick should be back tomorrow. Called them back Nicole said that the one that was handling the case was out sick be back tommorrow.

Called back 7/22/09 Natalie still reviewing case. 7/29/09 spoke with Jesica , Denise said that they would be sending refurbish one in 7 to 10 days. 8/7/09 still nothing. 8/21/09 called back said that I would have to send my tv in and then they would send me they were sending a return label out to me to this day I have not got it. that is twice they said that, they said that they since one in July did not get it.

I still have not a call I have called everytime that I talked to someone. I ask to speak to a manager and said that I was as high as it goes. Gave me po box to write to. All I want is a TV worth as much as I gave for it 477.88 and that was when it was on sale at Walmart in Dawsonville Ga.

Purchased RCA 52" projection TV at walmart july 2005. After a few years, now the power button flashes 3 times but tv doesnt turn on. Went on-line to see if i could find out what the problem was because i live in a rural area and find any place to fix it. I could believe how may people have had the same problem.

We bought the RCA model L32HD32D tv in January 2009. By March/Apr the screen shut down and would go black, there was sound, no picture. By the time we located our receipt, the 90 days return at Walmart was over. We then called RCA. After quite a long wait, we were told to fax receipt, model and serial number and to call back to get service number. We did all that and called back and had to re-send receipt. This time I told the girl I wanted the number since I wasn't interested in waiting another 1/2 hour on the phone. She gave me a service # and said a service center in our area would be contacting us by the end of the week. Of course, no phone call. So back on the phone again, this time we were told we had to give credit card so they could bill us a $100 for the service call. Gave them the card, with great hesitation since we already paid for the TV and it's supposedly has a year warranty, waited 10 days to call because we hadn't heard from them and today they say they will send a pick up form in the mail. We are supposed to send the TV, track it, and then call them when they receive it??? Don't know what to do... Will never buy RCA again!!! Anybody out there know where to go from here? We do have names and dates of who we talked to at RCA.

I bought a 27inch RCA model#27v513t. it has been alright until this year. we bought it a few years ago and 2 days ago my tv would shut it self off. it stayed off until this next day and came back on then it would shut off again. when I turned it back on all I can see is a blue line in the Middle of it. its been like this for 2 days. dont know why

I called 1-877- for 2 days now all I get is the number you dialed can not be reached. I called some other numbers. they were rude to me and told me thats the only number I can reach them by and then they would hang up on me. I know Televisions have warrenty's but they are avoiding me and hangin up on me

Bought a RCA 32" flat screen TV at Walmart in December of 2008. By September of 2009 it quit working. Called RCA support, faxed receipt, given case number, called several times for repair and was finally told that I would have to pay $99.95 for labor to repair. After reading the 42 similar complaints on this website, I think a class action suit needs to be drawn up.

My RCA TV model #L26WD26DA serial # H383EL1UC broke after one year of use (the screen turned black with white lines - no picture). RCA advised that while it was out of warrenty they would repair it for a fee of $158.95, and I would have to find a way to pack and ship it to them. According to their directions I sent my cashier's check to TTE C/O DEX in Groveport, Oh and shipped the TV to TTE Technology Inc in Marietta, Ga. After 1 month I contacted RCA only to be told to call their business office 8772978391. After being on hold for 3 times of 45 minutes each I finally spoke to someone who said they no longer contracted work with the companies I had been told to mail my check and TV to.

They would assign my case to someone to investigate. Next I received a letter from RCA addressed to another person with directions on how they should send back their TV. The next business day I received the other person's replacement TV. Now I can not get through to anyone who will take the report that I have received someone else's TV. I have called the main office, the support group #, and e-mailed their support group. I have requested to talk to a supervisor - and was told one would call me later. I have thus far called the business office 3 times today and each time have been on hold for at least 30 minutes only to be disconnected. So in conclusion, RCA has taken my money to repair my TV. Lost my TV. Sent me someone else's TV, and refused to talk to me.

I purchased an RCA 32" LCD flat screen in october 2008 from Wal Mart. Model L32HD32D. By march 2009 it was shutting its screen down. When the power was turned off and then back on, the screen would come back on. After a short time longer it shut down compleatly and would not come back to life at all.

I finally brought the TV to the recomended service center on July 3 2009 and for 2 1/2 months. all I received was the excuse that the parts were on order and that RCA was not responding to the service centers requests for information.

Finally I contacted RCA and could only get a case number from them and a phone number for my service center to call. They would not help me directly. The service center still could not get information so I called back directly again. I was told the case number I had was not usuable and had to start from scratch.

I was given another case number and told a return shipping document was in the mail but that my tv would have to be shipped back to them before they would send me out a refurbished tv of the same model. i called my service center just after that and they still claim the parts are on order almost three months later. the tv was purchaed for 676.31 and round trip to the service center is 80 miles

Bought a 32" LCD Model # L32HD31 on 2/25/09. Two 4 days ago it just would not produce sound, picture or even a backlight... just a black screen. Called and after being on hold for 30 minutes was told to fax over receipt and then wait for 3 more days to call back to schedule a tech to come out. As instructed we called and again was put on hold for 20 minutes to find out that it would cost $99.95 for a tech. to service the unit and if replacement was necessary then they would mail me a label to send the unit back to RCA. Today, I just received a call from the repair facility and was advised that I would have to drive 2 hours to drop the TV off and if they had to come out it would cost $90.00 for the trip. We purchased a RCA because of the name and quality. Never thought they were this shady. NEVER AGAIN!

We have a 32" Flat Screen HD model L32HD31. We've had this TV for 9 mo. The screen started to get vertical lines where the volume appears in the far right. Then the screen faded from black on the lower left to white on the upper right at a diagonal. No sound, no menu, no picture! I called the Tech department at RCA/TTE Tech. I was put on hold for 25 minutes.... for the 3rd time. Was given an email address to send my receipt for the pop processing... whatever that is. Was told it would take 24-48 hours to receive a call back on the situation. Never received a call, 10 days later still no call. I decided to call again. This time the guy at TTE found my email and put me on hold again until he confirmed my warranty info. A total of 45 minutes wasted! Wanted to charge me $99.95 for a replacement TV. If I chose to go this route, they would send a form in the mail, I would take it and have it packaged at a UPS store to return to them. Once they received the TV, they would send out a new one. Obviously there has been a lot of trouble with this TV and brand. Needless to say, we chose not to pay the $99.95 - why should I have to pay anymore money on a TV that I already paid for?! And, would I get a new or refurbished TV?! And, when would I receive it?! I'm very disappointed with the service and the product. We chose to go with RCA because of the name. NEVER AGAIN! How can they get away with this!

Bought 32" Flat Screen and six months later has something "blow out" on the screen. Now half is in color and half is washed out and mostly white.

Called the Service Center and after being routed to different numbers I was asked for my Credit Card to pay 95.99 for labor AND THEN someone would call me to see if it needed to go to a service center or have a someone come out and fix it. If someone needed to fix it they would then set an appointment time.

Can't believe I have to pay more money ahead of time when it could take up to a couple of weeks for them to even decided if i need someone to come out!

Purchased RCA 52" projection TV with 4 years the green "on" light will come on however no picture. Inferior product.

L32HD31 and it started making a buzzing sound. Called RCA tech and faxed in the receipt and was waiting on a call back and I never received it. I called them back with a wait time of about 40 minutes to find out I had to call another number. I called that number and finally was offered a replacement..I waited on a call back as I was instructed and again I had to call them another 45 minute wait. After all of this I was told that I had to pay a $99.99 labor fee for a replacement tv. I am waiting on the replacement and have yet to receive it. I called back and asked for the corporate office number and only and address is available.Mind you that I am without the tv during this time. Now, they have an additional 99.99 but cannot tell me when to expect to receive the replacement tv. The tv was only 6 months old and is supposed to carry a 365 day warranty. Why would I have to pay additional money when the Tv is still under warranty. I feel this is a ripoff.

Bough a 50 inch RCA TV and took out the service contract, after a year no picture, called Wal-mart and they sent out repair man, he said the lamp was burned out and that was not covered under the warranty, labor and lamp was about $600 to fix a $1200 TV, Wal-mart split the repair with me, 18 months down the road the lamp has failed again, I can order one for $400, and get free shiping, wow.

now it has been another 5 months have been told it had internal issues and they would send me a NEW tv still have not received. Total time out of tv 6 months and i still have no tv and two setting in my way that i cant find any one to work on them. 1,000 on the original tv that i bought and rca lying for months

I purchased a RCA 42 inch LCD TV model L42FHD37 and the sound stopped working from the DVI input I called RCA and got the phone number for Vision Electronics and I called them and they came and got my TV I called and was told that I had a bad input board and they told me that it was on back order and to call RCA. Well they decided to replace my TV after two and a half months they sent me a TV it did not have some of the abilities my TV had it came witha cheep remote not my universal remote and I cant get a universal remote to work with this TV.

I purchased a RCA 50" HD LP set model HD50LPW69 and 1 year and 3 days later the lamp went out. I called RCA they said this was not covered due to the 3 days past the 1 year warranty. I spent 400.00 and replaced the lamp. Now my set is less than 2 years old and it stopped working all together. The power light stays on and will not go off unless you unplug it. There is no picture and no sound at all. I had a TV repair look at it, they say 2 boards are bad! Not 1 but 2!

I had called RCA when I first had this problem for trouble shooting. They were not much help with that to begin with. They did not even to bother to listen. I said my set has no sound and no picture yet the power light is on. I was told to change the channel to a channel my set receives. I guess considering I was dumb enough to buy an RCA product in the first placve they thought I would fall for it. I will never purchase another RCA product ever! I suggest no one else does either. It is such a waste of money. The first 3 days of of warranty and the problems started! I believe they are on timers and and go up the minute the warrant runs out!I have purchased a new set by a different company. A company that offers a much longer warranty to begin with and also has a LEMON policy! My RCA would have been classified a lemon by any respectiable company!!

(Model# HD50LPW175yx12) set July 2005. After one year 2006, I had to replace the color lamp (cost $150 OEM), which was expected. Exactly one year later, my T.V. Screen started to black out automatically, after about 30 mins. I informed RCA about this issue, and was advised that I needed to replace the lamp again. Which I've done. Only to find that the set still does not work.

Another call to RCA, and I was advised that I need to take the set to an authorized RCA service center. Which I did. I was then advised that it needed a Color Wheel and that after paying the $110.00 diagnostic fee, it would be an additional $400 (parts & labor) fee. I agreed to pay this, since I can't afford another t.v. set at this time. I received a call from the repair shop advising me that they have bad news, and that the color wheel for my set was no longer being manufactured.

I then called RCA to inform them of their findings. I was told to allow them 2-3 business days to perform a "global search" for the part. They were unable to locate the part. I was then told that I would need to give them an additional 3-5 business days for them to research their warehouse for a compariable model, I would then be contacted and made an offer of fair market value for my set.

Needless to say, I've not ever received a follow up call from RCA. Each time I've had to initiate contact. I learned today that they don't have another set in their warehouse to offer me, and that as soon as one becomes available I would be notified. I was NOT given any sort of timeframe. I do find it hard to believe that RCA does not have any compariable models. After reading all of the blogs posted on the internet, I do believe that I am out of $2000. Something has to be done, they should not be able to get away with this sort of robbery. It seems like the their units are set-up to malfunction after the warranty has expired. Is there some law that regulates how long companies manufactur parts to fix their faulty units?

My father, an elderly man, has purchased 2 RCA Televisions within the last year. Both products have failed. The first within weeks. It was returned to the store and a different model purchased. The second model failed after about 5 months. I am acting on my fathers behalf and I have been trying to get the faulty product replaced every since.

Model L26HD31
Serial # 1281E8347
Case # 3FG5T

Return Number 375 954 290

I called the RCA service line 1-800-951-9582 in May 2009, inquired about the procedure to have the TV exchanged. I had the required receipt faxed repeatedly to your RCA repair centre. I repeatedly had to call to see if the fax was received. The service department claimed it was not legible. I had it faxed to my office and it was clear and legible. I sent an electronic copy by email to the RCA repair centre.

Each time I call the RCA service centre I am put on hold while someone reviews my file. Calls average around 40 minutes in length. With the electronic version of the receipt received and accepted I was issued a return number and was told a prepaid shipping label would be sent out immediately and that I should expect it within 5 10 business days. No label has ever arrived.

I have spoken with a supervisor and a manager. It is always a waiting game. I call and they tell me the prepaid shipping labels will be sent and then I have to wait another 10 business days.

I requested my money back and was told that was not an option. The TV has been defective for months and I have wasted hours on the phone with them. No compensation was offered. No apology was offered, no explanation or assurance that my problem would be resolved. I must wait again for a shipping label to arrive. I am concerned the replacement product will also fail.

I called the RCA service centre, I believe it is run by DEX. I requested information to contact the head office and was told that no information on RCA could be given out for security purposes. What kind of joke is that?

I called again today and tried to get the agent to walk me through the process of sending the labels. He hung up on me. I called back and persisted on talking to a manager. The manager looked at my case file and finally admitted that no prepaid shipping labels have been sent.

I spent $1,800.0 on a 50" RCA television 2 years ago. I have already had to replace the lamp at a cost of over 160.00 which was not covered by the extended warranty that I purchased for an additional $100.00. For the last 6 weeks it is making a loud - LOUD - squeeling sound that continues even when I turn the tv off for an addittional 5 minutes or more. Sometimes I have to unplug the TV.

I called RCA and they told me who to call to come service it. It cost me $90.00 for a service man to come and tell me it is the Color Wheel and that they are NO LONGER available for purchase - and HE CANNOT HELP ME. I have called RCA about 15 times - most times I get cut off or told to call back or that their system is down. I am speaking to people with an accent that I cannot even understand. NOW today - they told me to have the service man come out again and MAYBE - MAYBE if he replaces the Lamp Engine, it might fix the problem - No way I gonna spend more money on this piece of junk tv. I WILL NEVER buy another RCA product again - never !!! I am looking for some credit towards a new tv or some form of assistance from RCA.

I purchased a 52" HDTV manufactured by RCA in late 2004. This July (2009), the television became inoperable. Initially, it started with it cutting itself off. It would take me at least 5 minutes to get it to come back on. I contacted RCA, and they stated that it was the voltage in my home. After this, the TV cut off and never came back on again. The green power button comes on, but the TV does not. RCA stated that they could not help me and redirected me to their list of repair shops. There were only about 5 listed for my area. Of the five only one of the numbers was functional!!! I spoke with the man at the repair shop and he told me that he does not work on RCA's because a chinese company apparently bought the company and there is a huge problem obtaining parts. Basically, I have a very large television that does not work. I am so very upset. I am a teacher and I work really hard for the money that I earn--harder than most. I hate the fact that RCA is getting away with selling televisions that stop working once the warranty ends. Because of this incident, RCA is $2000 richer and I am $2000 poorer.

Purchased the TV on August 15th. 2008; April of 2009 the TV stopped working. Morris TV & electronics, located at 5525 Sulphur Spring Rd., Pine Bluff, 71603, Tel. 1-870-534-5326, said that the TV was not repairable and notified the RCA Co. RCA promised three months ago to replace the TV, but nothing has been done. All I get when I Call (at least 10 times) is the runaround.

Bought this unit for $400 on sale, and 6 months in the picture went out, just a flashing blue light on the oN button, and sound. Was told by cust.srv. to un-plug it for 5 minits and try again. It worked, but had to do it 6 more times before it wouldn't, so in it goes for repairs, Darn heavy tv!

Get it back, and it was over $400 to repair, under warranty, but it's done it again, and this time it's $100 flat rate to fix, plus parts, or $50 to check and report, and then $100 to fix per hour, and parts.Fool me once, shame on me, but never again with this. Stay away from these guys products, and save your money and grief.