Complain about a product or service

Polaroid TV

valorie of proctorville, OH March 15, 2010

well right after we purchaced out tv our dvd player went out this was about 2 years ago so we just quit using it and just used the tv part but this morning my husband and i got our son up for school and i just happened to look up and there was smoke barrowling out the back of the tv from the top and we unplugged it.

i am very [upset] right now because i have read other statements about this brand and they did not get any help from [these] people and [they] all tried to hornswaggle them out of more money to fix there tv and that isnt right. i have a friend who is a classaction suit lawer who is going to help me and everyone else who have had problems. i suggest [they] give me my 750.00 dollars back or i just say the word and [they] are going to be more than bankrupt.

my husband and i are bth disabled and we have a 10 year old son and it scared us when we seen the smoke comming from the tv. it could have caught our house on fire and i dont play them games

Stan of telford, PA March 10, 2010

Bought a 19 dvd combo polaroid tv from target in march of 2009, Starting in Feb 2010 the tv statrted having sound but no picture. this is still an intermittant problem, attempted to called Polaroid and gave up. Took the tv apart and found all proview components in it, works intermittantly with the lcd screen and appears to be a power oriented issue, electronics inside reminded me of something i found in black and white tubed TVs back in the early 70s. I Just loved spending 300 bucks on JUNK cause thats what it IS

Jose of Springfield , GA March 8, 2010

I bought a 36" tv with a build in dvd at walmart. I never use the dvd for the firt year because I had my old one in use. One day my old one stop working and my kids wanted to watch a movie and we insert the dvd in for the first time and it never played the disc, and it got stocked in it. I never made it work. I called polaroid and they told me that my warranty ran out and if I wanted to be fixed, it would be at my own expensive. No exceptions.

Now the tv went out completely no sound or screen. I called again and no help has been provided. I won't buy any polaroid products any more and will let many people as possible know about this issue. I don't have a job or money right now to fix this piece of trash. or to buy an other one. My kids don't have a tv anymore so do I. I feel like i went back to the 19th century NO TV.

diane of eight mile, AL March 1, 2010

i bought a 42" polaroid tv on 11/28/08 and it went out on 6/14/09. walmart would not help me. they give 90 days. they said call polaroid. polaroid would not help me because i didn't have a receipt. i tried to tell them athe manufactured date was sept 2008 only 2 months before i bought it . they did not care. still have gotten any help from them and probably won't but don't buy any thing else from polaroid.

Danielle of Hyde Park, UT February 22, 2010

Bought the LCD tv November 2007. Kept getting black lines with letters in them come up on the screen. Just had to wait for them to go away on their own. Usually about 1/2 hour. Then Feb. 18. the whole tv stopped working. Just a black screen. Very upset. Can not believe all the compaints about this Tv. After reading all the complaints I am not even sure I want to deal with polaroid, since I probably won't get my money back anyway!

Rose of Saint John, NB February 19, 2010

Built in DVD player in Polaroid TV no longer working. Expected to play technician just to find out what can be done about this problem. Polaroid should have a help line that does not charge consumers for trying to repair a defective product

Tommy of Odessa, TX February 12, 2010

In March of 2008 we purchased a Polaroid 46" LCD TV from Wal-Mart.(It was replacing a Magnavox that we had used for 12 years.) We paid 1,513.34 for the Polaroid. With-in 10 months we started having problems with the screen ghosting or showing double images, and then blacking out. Wal-Mart would not take the TV back and said I needed to contact Polaroid.

I called Polaroid and could never get through, always put on hold and nobody would pick up. I finally e-mailed Polaroid and they sent a reply back with a contact number 1-877- which I have called.

They claim to be a service center, and said Polariod is no longer in business but they will send someone out to fix the TV for 300.00 Has anyone else used this service, did they repair the TV? I do not think Poalroid customers should have to pay anything to have these faulty sets repaired.

BETTY of KNIGHTSTOWN, IN February 10, 2010

I bought a TV at Walmart on 12/21/08 on 11/20/09 before the warrenty was out the T.V. went out, colors running on the screen and a big black circle on the top of the screen so I sent it back by U.P.S. as directed by Polaroid. They received the T.V. on the dock 11/25/09 and to this day I have not got my money back. I had to go buy another T.V. cause my husband had a stroke in 12/09/07 and is parlized on the left side along with numbers of other problems I have called and called now I am being told they are no long in business and this new company had acquired the business and would have to look in to the problem. It has been almost 4 mths with no response. Have hard earned money for the T.V. and it was still under warranty I should get my money back now..U.P.S will not tell me anything cause they said they have already responded to the company.

scott of waynoka, OK February 9, 2010

I bought a polaroid 40" tv and 2 months after warranty went out the tv quit. I call a tv repairman and he comes and says it needs a new circuit board, he looks in his computer and says they dont sell parts to fix it. I call polaroid and they say they dont sell parts to fix it. Now i have a practicially new tv that is just trash. I cant even pay to have it fixed.

Jay of Scott City, KS February 8, 2010

I would not have filed a complaint until I read all the problems with this Polariod tv. I bought a Polariod 32" FLM-323B in Feb. of 2007. Two months later the picture went out but i still had sound. I was sent a new box to install in the tv but no repair man to install it. I was told that no one in my area worked on Polariod tv's and that i would have to send everything to New York. I had to replace the box in the tv myself. Early in 2008 we turned on the tv and just heard a pop and had no sound. Called up the service department again and had to send the tv to New York to get repaired. They sent the tv back and said they could not find anything wrong with the sound board. The tv worked for just another couple of weeks before the sound went out again. This time i called Walmart, where i bought it, and wanted a refund but they said thier warrenty had ran out. I called polariod back again to tell them about the sound and have never heard back. To this day the tv sits in the basement storage room! Its Feb 2010!

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