Complain about a product or service

Polaroid TV

farouk of atlanta , GA November 22, 2009

I bought a 32" Flat HD Combo Polaroid from Wal-Mart during the black friday in 2008.all i was warned by a friend that polaroid is useless but i didnt listen.this tv all of a sudden freezes and wont even turn off or on unless i unplugg it.its a shame they ripping people off like this.waiting on a mass lawsuit.

Brett of Midlothia, VA November 21, 2009

I can't beleive how many people have had problems with their Polaroid LCD tv's. I too have had an issue with my 37" LCD from Polaroid. It will not turn back on once it is off. The light comes on and a high pitch buzz comes from the television but there is no picture. I've only had the television since 2007 and feel like 800 dollars for two years worth of use is a rip off. Is there anything that Polaroid is doing to remedy the situation of putting a piece of crap product out on the market?

Rita of Ada, OK November 20, 2009

I went online to ask a question concerning how to correct the screen's inability to show entire scene. The screen 'cuts off' 1 to 2 inches of the top of the scenes otherwise the scene appears ok. (it tends to cut off the credits at the bottom of the screen and is not as annoying as the top of the scenes) In seeking help I chose from the website listed as seeking advice on how to correct this problem. I was disappointed that it sent me to a site that wanted to charge me for "correcting advice". I do not believe I should pay anyone anything since I bought this item in good faith. ( I purchased it from our local Wal-mart which I believe no longer carries the Polariod TV brand) Polariod should have stuck with its cameras..its a shame this company was willing to trade its earlier reputation on a fast buck. Consumers' long memories of a quality product name can easily be exchanged when greed is recognized. Consumers made this company and they can "pull the plug" (no pun intended) on Polariod.

Hada of Hillsborough, NJ November 17, 2009

My LCD HDTV 36 unit after just 6 months of purchase turned off and never regain life. Tried to get warranty service but lost Walmart receipt.Tried to get Walmart to help with receipt but was refused so Polaroid also refuse to honor warranty. Now TV is dead weight past its warranty after many attempts to resolve. My other Polaroid TV is also freaking out too now. Loss of purchase of TV (698+) on 1 TV and possible loss of other unit when it dies maybe soon

Dona of Yankton, SD November 17, 2009

The TV picture stops and sits with various stationary pictures and the will move and the stop. i have complaines many, many times to whoever would listen and they told us to try varies things, which we did, including a new antena. i finally got hold of the electroniics department head at Walmart and she was very nice but said I needed to contact poloroid directly. She also said the TV was pixelated and that I should have purchased a different brand because Poloroid was not a very reputable brand to have purchased. I let her know that I has specifically purchased one because of their reputatin with cameras so I thought they would be the best, that's why I chose it.

I tried to call the number the lady at Walmart gave me but i get no response so now I'm try you. This has been an ongoing problem since I bout it for a Christmas gift for my husband. It is a 15 inch flatscreen for our dining room. We cannot watch most of the channels on this TV because it stops with many pictures on it and have to wait for it to restart and then it stops and starts and it is extreamly frustrating. I need some kind of help and am at a loss as to where to go anymore. Thank You,

mike of Osceola, AR November 16, 2009

When does the class action begin? And I don't need a voucher for a new Polaroid product, just a full refund for the purchase price of the piece of garbage I bought with the Polaroid label on it. My 26 inch HDTV (model# TDX 02611C, serial # JRSE 3188000000062, Sept.2008) with DVD player bought exactly one year ago (at a Walmart in Florida) quit completely six weeks ago. The standby light went out, everything just dead. I replaced the slow-burn fuse to no avail. A letter to Proview at the warranty address was returned as undeliverable by the USPS. I finally talked to a rep. at the toll-free number, and was told that since I didn't have the original receipt, never mind that I had all the serial numbers, date of manufacture and banking records, I was out of luck. the "prepaid replacement" option stated in the "warranty" was not available, he said. Now I'm looking for action, and there seems to be some here!

Jackie of williston, ND November 15, 2009

My 2 yr old Polaroid TV has sound but no picture when I am on my cable. It has a picture when we run the DVD player but not when we want to watch cable. Also, one year ago (when the tv was only 1 yr old) the remote stopped working. I called Polaroid and was told that to replace the remote we were looking at over 100.

Roger of Bay St Louis, MS November 14, 2009

My 37" Flat Screen T.V stopped working just 15 months after purchase. I put T.V in Repair Shop and was told No Parts were available to fix my 37" Flat Screen T.V. I called Poloroid to complain and was told to send my 37" Flat Screen to them and 300 dollars and they would send me a refurbished 37" Flat Screen that would be scratched up or have slight damage. I still have not Received T.V or my 300 dollars back after a year and a half and they say they never received check or T.V. Check has not been cashed so I know they did not cas my check. What do I do?

Melinda of Cooperstown, PA November 14, 2009

I see that I am not alone. I purchased a Polaroid 32" flat screen not quite 2 years ago. About 3 months ago the screen went black. I have sound, but no picture. It took me almost 2 months just to receive an email reply after emailing them several times. I finally called the number given in the email reply and was told 250 to repair it. It's unacceptable that a expensive product like this from what is believed to be a ligitimate company like Polaroid would last less than 2 years. After seeing how many others are having the same issue, I think action should be taken against Polaroid. I have had televisions from other mfg. in the past that have lasted 20 years, less than 2 is just rediculous.

SHAY of ST. MARYS, PA November 13, 2009

I MAY BE ABLE TO HELP YOU!! email me a shay_annis1@yahoo.com I too purchased a Polaroid 37" tv from Walmart and had a problem with a blank screen and high pitched noise. I took it upon myself to find a fix, and came up with one. My TV now has a better picture and sound than new!!! Polaroid warranty sucks, so save yourself the headache and let me know what problem you have!!

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |