Panasonic LCD TV

Panasonic • Cameras • DVD Players/Recorders • LCD TVs • Microwaves • Other TVs --- News • Panasonic Offers Replacement Lamps for Some LCD TVs

Omar of Ronkonkoma, NY September 9, 2009

Panasonic's Plasma TV model TH-42PZ700U, which I purchased in October 17, 2007 from an authorized Panasonic retailer, contained faulty parts in which made the TV inoperable after a 2 year use period. This issue has arisen in many plasma sets that were purchased between 2007-2008. Panasonic refuses to service to reimburse me for faulty manufacturing. I am now stuck with 1300 TV that will cost well over 500 to repair through normal and safe use.

john of pleasant hope, MO September 8, 2009

PT-61LCX35 television developed red vertical lines after replacing tv lamp. When I spoke with a supervisor from Panasonic about the problem he could not or would not give me any information as to what is causing the problem which leaves me to believe that they are manufacturing inferior products and will not stand behind anything they sell.

Jeremy of charlottesville, VA September 4, 2009

I bought a rear projection television produced by panasonic in 1993 it is a rear projection tv model # PT-50LC13 serial # 13AA14321 I have had issues with this television since day one. Panasonic states that the bulbs have an average battery life of 10,000 hours but in my experience they have been much less than that. I had a warranty however, I did not begin to experience this problem until after the warranty expired. I tried to contact a panasonic CSR about getting a rebate toward the purchase of a new television but they had no idea what I was talking about even though this was a huge class action lawsuit.

Bruce of Saint Simons Island, GA September 3, 2009

I buy a new TV from Panasonic.and talk to OMar and a woment name Monniq were I was told to wait 24/48 hours every day from 8/20/2009 with a case number#26781541.gues what I never once get a call back from Panasonic as promiss and every time I call in the only repond I get is to drive or take the TV to Florda I live in GA and don't drive as well the TV is for my dad that can't walk and live in a home and that was explain to Panasonic The TV is defective upon DOA and need to be replace or have a call tag(shipping label send out ASAP waited 72 hours no repond and still gets the run around WHY so easy to reslove

Esteban of Bayamón, P.R., United States September 2, 2009

I bought a Panasonic proyection TV, model PT 52LCX16 two years ago, that offers 10,000 hours use in the proyection lamp model TY-LA1001 I rarely use this tv , about 3 or 4 hours a day and the lamp failed. That mean that i have use the Tv beteen 2000 to 3000 hours, much less than the 10,000 hours they offer. I think they are not playing fair to annonce something that is wrong. I know that lamps are electronic part but the company should be reponsible on this case.

Heath of Nashua, NH August 28, 2009

I purchased a PT-50LC13 Television from BestBuy with 3 year service contract. At the beginning of the 2nd year, the bulb blew (so i was told), Best Buy covered the TV, came out and fixed it. in year 3 of owning the TV the Balister overheated and needed replacement along with the bulb. Year 4 went ok and in year 5 the balister overheated and the TV is not usable, it now sits in my garage as a giant paper wait... for an item i paid over 3,000? After lots of research I opted to file a complaint here as it is clear the TV is a defective product. the system design is flawed and Panasonic should stand behind their products. After many calls and discussions with Panasonic, they were finally, so it appeared going to assist me. I needed to provide them with some documentation and proof of ownership. I did not have the receipt from BestBuy, but I did have the service contract details as well as all other documentation. After review of my details and documentation from Panasonic the came back to me and offered me a discount to purchase a TV through them at 20% off listed internet price. After a little more research I realized the discount they were offering me off their price was still more expensive than if I were to go to a store or purchase online from BestBuy.

Jason of Vinemont, AL August 24, 2009

I called technical support multiple times after the TV repair service they sent out said that panasonic doesn'y cover the light engine replacement on the TV. I called 4 times within 5 hrs and talked to 4 different support reps. Each time I eventually asked to speak with their supervisor and got put on hold and after waiting fifteen minutes, I was hung up on. They did not want to deal with the problem and only offered a 15% rebate off the purchase of a new TV from them (which a better deal can be found almost any day on the internet). I was not able to talk to anyone, but the a standard technical support person. I've only had the TV 2 years and paid well over two thousand for it and now I'm looking at spend at least another thousand to fix it. Somethings gotta give. I don't see how they can get away with putting out a horrible product like this and not fixing their problems.

Thomas of Cecil, PA August 21, 2009

REX is out of business. We have had our Panasonic PT-50LC13 TV for 5 years. In that 5 years we have had to replace the bulb 4 times and now the sound is bad. We have had nothing but trouble trying to find a Panasonic repair center, the only one local is very rude and I refuse to deal with him. We have been totally ripped off!

We have spent an additional 1,200. for replacement lamps on top of what we paid for the TV, the store closing, and now the lamp message is on and the sound is static.

Rebecca of marrero, LA August 20, 2009

This is in responce to the many complaints you have received about the DLP TV's made by Panasonic. There is a recall on those TV and a class action law suite against Panasonic. I too had the same problems with the Lamps going out. Please let each of these consumers know that the can get there money back or get a replacement TV.

Patty of Martins Ferry, OH August 19, 2009

Purchased a Panasonic model PT-50LC13 television in October of 2004. We are on our 4th lamp replacement and we have replaced the cable and the ballast. All in all spent approximately 900.00. Were not notified of the class action lawsuit and got absolutely nowhere with Panasonic. Were basically told too bad for our luck. There must be something else that we can do. This is truly a lemon and Panasonic should have to take care of this. Anyone with any other options, please let us know. Oh, by the way, as I write this, the T.V. is out again. Taking it to the repair shop tomorrow.

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