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Panasonic LCD TV





Panasonic

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News
Panasonic Offers Replacement Lamps for Some LCD TVs

Nathan of Charlotte, NC February 6, 2010

Model PT-50L313 has had tha lamp go bad twice.

clara of maple hts., OH February 5, 2010

purchased the panasonic model#PT-50LC14 in 2004 and I have had to replace the bulb twice

Edward of Coral Springs, FL February 5, 2010

The lamp keeps burning out, it was replaced once, and less than a year later it started to go out again, but they would not replace it under the warrenty because it was not totally out. We had to put the TV in storage for over a year, due to my father in law having lung cancer, we had to move in with them to help care for him. I am replacing the light bulb now, but the TV has been defective. We now have to pay more money for another lightbulb, and we should not have to because it is defective. We have not had the money to buy another lamp, so we have had to watch TV with distorted colors. We paid a lot of money for this TV at the time, thinking we would not have the problems we have had.

Eric of Ipswich, MA February 3, 2010

I purchased a Panasonic LCD Projection Television from Circuit City around 2005 for over 3,000. The television broke down in less than 2 years after replacing the lamp. I luckily purchased a protection plan with the television, and after a three month struggle and a call to the executive offices at Circuit City, they gave me a replacement Panasonic television (model #PT-52LCX65).

After three years of use and purchasing a new lamp for this TV (around 250), I am having problems with it. I looked on a website for troubleshooting and found someone who has the same type of problem I do, a purple hue that moves around the screen and affects the lighter areas of the images on the TV programs. The repair man who responded to the Panasonic customer's question said that Panasonic has had trouble with this particular model's projector engine, and to contact Panasonic directly.

I Isolated the problem to the television by getting new connections for the Verizon FIOS and also playing a movie on the DVD player, making sure the problem was still there even when watching a DVD movie. I then called Panasonic to find out why I have had two expensive televisions breakdown in less than 5 years time. they did not have an answer, but instead referred me to an authorized repair business and said I would have to pay for the repair. I am completely dissatisfied with this response and believe that Panasonic is selling defective televisions, leaving their customers to solve the problems at our expense.

I also found out through Panasonic's customer service that they are no longer making LCD projection televisions that require a lamp for operation, probably because they have had so many problems with them. I believe these lamps heat up the television internally, and cause malfunctions due to excessive heat. I can't justify fixing a television for who knows how much , when they have a reputation for breaking down so frequently. What do I do?

Sara of Gainesville, GA February 1, 2010

Purchased Panasonic TH42PZ77U 42" Plasma TV on December 02, 2007. On this date January 31, 2010 TV failed to turn on and am receiving the dreaded "7 Blinks of Death". I will be contacting Panasonic on Monday but am shocked at the number of complaints for this problem. I am 57 years old, unemployed and my TV is my only entertainment. I cannot afford an expensive repair bill for a TV I was told would last five plus years.

Cory of rockwall, TX January 31, 2010

We recieved a panasonic pt-50lcx63 as a gift from my father in law a few years ago. We didn't have access to the warrenty information at the time so I purchased a new lamp for it. That lamp burnt out so I bought 2 more so I would have a spare. This morning the t.v. would not turn on and I tried the spare lamp. Now the power led flashes and I have no picture. I wonder if I am still elegable for the replacement t.v. Good thing I had a back up CRT in the closet.

David of Simpsonville, KY January 30, 2010

I purchased a Panasonic Television model# PT-61cx65. The person that sold the television to me at Best Buy stated that the bulb would go out in approximately 2 years. The salesperson stated that it was a good TV but that they had had a lot of complaints over the bulb going out prematurely. The salesperson informed me that Panasonic was replacing the bulbs with a different bulb TY-LA1000. It was almost 2 years to the day when I purchased the television. When I contacted Panasonic I was informed that they did not cover the bulb except on certain models. The other models has the exact same bulb. The salesperson that sold the television to me KNEW that they were having problems with the bulbs yet Panasonic will not stand behind their product.

Patricia of Burnaby, BC January 26, 2010

Lamp stopped working after less than 3000 hours. Panasonic covered the cost of lamp (500) but refused to pay for repair service (300) at authorized repair center.

Briane of Camp Lejeune, NC January 22, 2010

The lamp has gone out for the second time. We had the lamp replaced once, but can't seem to get any assistance in replacing it once again. Replacing the lamp a second time is almost equivalent to buying a new tv.

Robert of Hemlock , MI January 21, 2010

Purchased a 1907 Plasma TV in May of 2008. In December of 2009(18 Months) the TV went into the 10 blinking light syndrome. After MUCH reading on hundreds of websites it appears that Panasonic knows of the problen yet continues to sell the high dollar TV's knowing that they have a chance of the power modules failing. This appears to have been ongoing since 2006 at least.

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