Nintendo

I purchased a Wii batter charging station from Target stores in December 2008. This is a 2 dock not the 4 dock that has been reported as being recalled. After 5 months of use the station stopped charging/working. I began making calls to Griffin/Psyclone's 800 number in June 2009, leaving a message per the instructions every time (approx 4 calls) trying to find out how to obtain a replacement or have warranty work performed. I left messages and received only 1 returned call from a man who left me a message to call them. They don't answer the phone when you call you have to leave a message and hope to catch their call, if they call back.

I continued leaving messages asking for a return call. On July 28 a man in customer service called me after I left a pleading message. He gave me instructions to fax a copy of the purchase receipt with model number to. He said it would be looked into and return instructions would follow. I faxed the info the next day. Three weeks later I began calling again to find out the status - there were no return phone calls. I sent an email to the customer service email address in August and received a response 3 days later that they would honor the warranty. I was to ship the station with all parts to the Minneapolis address I provided here. I shipped the package that week.

One month later, Sept 24, I sent an email asking for an update as I had not heard anything. A reply came the next day "sorry for the delay, a shipment is expected to arrive to them on 10/05 and they will ship them out after that day to customers. 10/19 I emailed asking for an update on the shipment or a refund. A response came the same day that "Our warehouse mass shipped the entire backlog on Friday, so your replacement should arrive sometime late this week." October 30 I emailed again asking for an update as I still do not have the replacement. I received response November 2 " apologize for the delay. You should have received a replacement by now. What is your full physical address? Ill follow up with our warehouse manager." I haven't heard anything more.

When I asked to speak to a supervisor, Charles, the support engineer refused this request. When I asked for Charles's last name or employee ID number, he refused this information also. I told him I needed this information to file a complaint. Charles stated that it would be fixed for $65.85. I should not have to pay anything to fix this unit since it is covered under the warranty.

My sister in law and her family went on a vacation to America and were nice enough to visit Toys R Us in New York and purchased my 5 and 10 year old kids 3 Wii games,(My Sims,Bee Movie Game and Mario & Sonic at the Olympic Games).To everyones,mainly my kids horror the Wii games are only compatable for use in Usa,Canada,Mexico and Latin America.My kids have saved for 7 months to purchase the Wii Console and have to save so hard to afford the games. We had given my sister in law some money to see what and if she could purchase any games there a little cheaper and to all our delight they could .

Now we are left with not only very upset children but 3 games that we are unable to play. What can we do,who do we contact,know one is going travelling back to America that we know. Pleassssssse Help. Kinds Regards

Loss of precious saved dollars. Upset kids. Upset parents. Games that we can't do anything with. My neice and newphew that purchased the games are 15 and 17. Who would think , not even ourselves obviosly that all Wii's are the same. We are aware that our voltage is different and our electricity sockets are different,but who once again would think that the console and disk would be different,and how. You can purchase a CD or DVD and it works,why not this blasted WII.

When the Nintendo WII became available for presale on 10/3/06, I went to the store and paid in full for the game console. I was told that I would be able to come back to the store on 11/19/06 to pick up my order. On 11/19/06 I went to the store at 2pm. I was told that there was a line to get into the store but that line was now closed.

I explained to the doorman that I was only there to pick up the merchandise I had already paid for. Several managers came out to explain to me that they could not accommodate me and would not allow me into the store. I was told that I would have to come back on 11/20/06 to pick up the item which they promised to provide me on 11/19/06. I then proceeded to ask for my money back. They refused. They said that I would have to come back on 11/20/06 for a refund. At the same time, they were allowing people on line who had not pre-ordered anything, to come into their store and purchase the WII.

Aside from the time that both unfruitful trips to the store took, they already kept my money for over 6 weeks already. There were several other people outside of the store in the same position I was in. One of them was so upset that he threw a potted plant at the store. I believe the management decisions of this store is creating a mob environment. The store scams on customers because they do not allow people to pick up merchandise that has already been paid for, while at the same time, they accommodate new customers to gain additional income.

After buying a nintendo gamecube the enclosed documentation urges you to join there online club to register your product with the promise of free gifts and treasures. Once you register your product you then earn stars for buying certain games recommended by the site wich you can then exchange for free items the top being 6000 stars for a gameboy advance.

YOU GET 250 STARS FOR EACH RECOMMENDED GAME. As I own a gamecube and purchased several games its come to my notice that to fully play certain games you have to also buy a gameboy advance to access some of the levels and a lead to enable you to plug the gameboy advance into the game cube this all adds up to an extra 99.98 just to allow you to be able to play the gamecube and games.So i decided to buy the recommended games to save for the gameboy advance so i can play the gamecube and games.

The proplem is after saving nearly 1500 stars i can no longer access the site.I have read all the recomendations for accessing the site and i have set my prowser to such a low security but still i cannot get to my stars..I have used there e.mail link and complained 3 times over the past 6 weeks but they dont even aknowledge me.

I feel conned after buying the gamecube at 149.00 and extra 40.00 for one game only to find i cant even play them fully unless i spend an extra 99.98 on a gameboy advance and connecting lead and then after buying games there site recommends to enable me to get a gameboy advance free only to find the site is useless and no replys to my quieries and complaints.