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Rachelle of Thornton, CO March 8, 2009
Rachelle of Thornton CO (03/08/09)
I have purchased Mitsubishi Wide Screen TV in June 2007, it cost me 3000.00. I have had to put in for the warranty for the lamp January 2008. It is now March 2009 and the lamp has gone out again. I work Mon - Friday 8 - 5, and hardly watch the TV since we have one in each of our bedrooms and use the TV only on Saturday night for Family Time, which is only approximately 3 hours. This lamp cost 300 and I don't see why I would have to replace this lamp every year, especially when we hardly use the TV. This needs to be recalled immediately and replaced with a better TV for buyers!!!!! There is alot of complaints I see on this lamp!! Please somebody help!!!!
This problem is cutting into our family time. With working and school through the week our family is limited on time together until weekend night. Without the TV our movie time is gone, we don't have money to go out to the movies, or other activities!!! Stephanie of Roseville, CA February 28, 2009
Stephanie of Roseville CA (02/28/09)
We bought a mitsubishi medallion series hd 65 (WS-65613) t.v. about 4 years ago for 1600.00. We are having the same problem with the green light as alot of other people. It started about 6 months ago and has progressivily gotten worse. It used to be that when you unplugged the t.v. and plugged it back in the green light would blink for about a minute or so, now it has been blinking for 4 days and still no power. This is driving me crazy!!! I just purchased a new t.v. becasue I am tired of dealing with this problem. I heard that the blinking light is some sort of power saving device on the t.v. it the part to fix it is like 300.00?? that is crazy. Anyway I just dont understand so many people with the same problem and no recall??? mitsubishi should be taking care of their customers or they are not going to have any in the future... anyway just wanted to vent a little about a very poor prouduct. Have a good day.
Cheryl of Accokeek, MD February 23, 2009
Cheryl of Accokeek MD (02/23/09)
I too have owned a Mitsubishi (Medallion), Projection Television, Model #WS-65713 since 5/2/04 and on 2/22/09 I turned the TV on, only to get the blinking green light. A little short of 5 years ago, I paid 4800.00 for my TV set and this is sad. I have tried everything to get it to stop blinking. I have even called Consumer Relations at Mitsubishi and I got no where? He knew nothing to do but to unplug the TV from the surge protector and plug it directly into the wall outlet. This did not stop the blinking green light. The consumer relations guy could only refer me to a repair technician whom I would have to pay to fix the TV. I called and the repairman wants 89.00 to diagnose the problem and another 80.00 for a trip fee to come to my house. Then I would have to pay for the repair. Thru research on the internet, I have learned that this is not a small isolated problem, but a lot of people are experiencing or have experienced the same blinking green light of death with their Mitsubishi TV's. I am at a loss! I have paid 4800.00 for a piece of junk and I feel like I have been ripped off by Mitsubishi. Do I get this piece of junk fixed and continue to pour money into what seems to be a bottomless pit?
A 63 inch TV that does not work. Stress and anxiety because I have given Mitsubishi 4800.00 of my hard earned dollars for a defective product that they know was not built correctly. Did I mention that we are in a recession and money is hard to come by. Gloria of Glendale, AZ February 22, 2009
Gloria of Glendale AZ (02/22/09)
I bought a Mitsubishi MITLT46144 Jan. 12, 2008 in Peoria, AZ.85382. Ater 8 months a black line appeared on the left side. I bought the 4 year warranty from the store so since I was in the process of moving I did not call them immediately. In January of 2009 I called and told them about the line. The 1 year warranty from the manufacturer was still good at that time. They told me to call the extended warranty company, Service Saver, Incorporated, Chicago, Illinois 60604. I called and tried to tell me I did not have the extended warranty. I faxed them a copy and they still refused to acknowledge that I had coverage and said they would call me back in 3 days. They never called.
I called again and again was on hold for 40 minutes or so before I got a representative. She told me I had been turned over to the manager and he was looking into the problem and would return the call in a couple of days. NO return call I called again. Same info. I returned to Ultimate Electronics and spoke to Gloria the manager on duty on Sunday and she sent an e-mail to Lyman in Denver and he called the extended service company and then called me. He put me on hold while he made them acknowledge that they needed to fix my set.
About 2 weeks later they sent 2 seedly looking charactors to my home. I was almost afraid to let them in but my friend was there so I let them in. They took pictures of the black lines and said I would hear from the company in a few days. The company never called. I called them after 3 more days and they said my set was not worth repairing and they would replace it with a cheaper Sony that had the same functions and they were going to cancel the balance of my extended warranty which still has 3 years to run. The Warranty was 400.00.
When I complained they said they would hang up on me and I'd get nothing if I did not accept the lesser t.v. so I had no choice but to accept their offer. They are supposed to deliver it today. I will let you know if they do. Also they said my contract said they will no longer honor my 3 years left on the warranty. I looked it up and it does say that. What a rip off. I don't see why they are allowed to sell extended warranties like this and why they don't have to give me as expensive of a t.v. as I had.
I spent 2699.00 for the t.v. and 400.00 for the extended warranty. 3100.00 total and the one they are going to bring me is 1,800.00 on the internet. Cheryl of Machesney Park, IL February 21, 2009
Cheryl of Machesney Park IL (02/21/09)
I bought a Mitsubishi 65 inch TV Model WD-65731 July 2007. Since then I have had the thermo sensor replaced (so far no more problems with this issue) and the lamp replaced Oct. 2007 numerous calls to the service center for the same problems (turing TV on, green light comes on then goes off and red light comes on, then nothing) telling me to turn the set off turn it back on to see if this works, take the lamp out, put it back it, my warranty is expired by this time so they do finally send me another lamp in Sept. 2008 well here it is Feburary and I'm having the same problems again. I have been on the phone with MCR talking to them about I want a replacement set. I should not have to put up these problems for the next 10 years until I buy another set. Any bets on what there going to tell me?? Let's see if Mits owns up to the fact that they made a bad product and does something.
I do not have the money to buy another set. I just lost my job (I worked for a automobile supply manufacturer that filed bankruptcy) and I don't think I should have to. Mitsubishi should own up to the fact that they made a bad product and fix it.
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