I purchased an LG Flat Panel Monitor in January and it is defective and it has a three-year warranty. They provided two options in having it replaced--one was to send mine back and wait for them to replace it (not an option as my business relies on computer access); the other was for them to put a hold on my visa until the defective monitor is received. I accepted this method of exchange. My visa expires in September 2010 therefore the transaction was rejected, therefore the warranty is not honored. I have contacted the BBB for a resolution.
Consumer Complaints & Reviews
On 5th March at 12 pm, I contacted LG customer care regarding the matter of my computer monitor and they had registered my complaint and I had received the SMS alert by 13:11. On the 6th in the morning, again, I contacted the customer care and they had given the local area of C.A. Per the guidance of call center, I contacted them and they had given the reply that they did not receive the complaint.
Again, in the afternoon, I contacted the call center and they informed me that my complaint had been sent recently and till that time, they were holding it for no reason. But until this time, nobody had contacted me and due to this I find difficult to go ahead with my work, where I am a question paper setter of various universities and time runs short due to which my reputation will be spoiled. With lots of hope that to get speedy result from you.
I purchased an LG computer monitor. One month after the year warranty went out, so did the monitor. My second mistake is that I then purchased an LG flat screen TV. Within a year and a half a thin pink line is running vertically on the right side of the screen. You would think that I would have learned by now, but no, I purchased an LG washer/dryer combo from HD. The issue I have is that water stays in the detergent/bleach/softener containers after the wash is finished and from time to time the washer leaks near the drain (which I think is absolutely ridiculous that you have to try to drain a washer). I spent approximately $3500.00 in total and have replaced the monitor, considering replacing the flat screen and don't know what to do about the washer.
