JVC TVs

I had to replace the lamp kit for the 4th time since 2006, and the pictures keep getting darker and darker. There's no way to adjust it myself; the only option is to have it repaired, which is never going to happen! I don't repair TVs. What a joke to even think people would. Nor will I ever purchase another JVC. I purchased a cheap TV (less then $200.00) 20+ years ago (Symphonic) which I have never had a problem with. The worst thing that has ever happened to this TV was I have to dust it off once a week. Hello JVC, get where I'm coming from yet!

My advice to anyone, never buy a TV for which you have to replace a lamp kit, bulb, etc. It's a never-ending task, and you'll end up having major repairs. Sad part is that JVC is aware of this problem and does nothing about it. Shame on you JVC! Why would I want an attorney to contact me about my complaint? What are they going to tell me? Should have checked out the TV before you bought it! I don't even want JVC to contact me. I'm finished with them!

I, too, have owned my 52-inch JVC LCD TV for about 3 years. I have changed the bulb 3 times and I am waiting on the fourth (as a replacement). The third one is only 3 months old. With the current price of flat screen TVs, it does not pay to attempt to fix or buy any more bulbs. I would not buy or recommend JVC products in the future.

Again, like I am finding out, I replaced bulb for the 3rd time since 2006. Not too bad. Three days later, the light engine went out. Over $900.00 to fix. Then I found out the parts can't be purchased anymore. I paid over $2000.00 in December 6. That's $500.00 per year. JVC will do nothing. I purchased a new Samsung.

Please do not buy JVC TVs because the projection bulb will continue to burn out and cost you hundreds of dollars to repair.

I have a Model # HD-56G47 JVC TV. The $150.00 to $200.00 dollar bulb keeps going out. Had I known this, I would have never bought it!

I purchased the JVC HD-61FN97 in 2006. I had my third lamp go out on me two weeks ago and ordered a new one. I got it in 2 days and installed it, but then I had a purple tint on the center of the screen and it took up 2/3 of the screen. So I returned that lamp thinking it was defective and ordered a new one of higher quality. I got it and installed it and the same thing again. So I did some research and found it might be the light engine. I wrote to JVC and they gave me a local certified repair center to call. I called and they said, "Yeah, it sounds like the light engine." So I decided to get a second opinion and had the same answer ($1,000).

When I wrote an email to JVC for a second time, I told them that it I could not believe it would cost as much as it would to buy a TV for a competitor. I told them I can't afford that kind of repair and this seems to be a common problem with these sets. I also stated that it seems they are using this as a strategy for consumers to spend their had-earned money. If I pay near $3,000, I expect the product that carries their name to last more than 5 years. I know they are a multi-billion dollar company and I am only one consumer, but I feel like they stole my hard-earned money. Other companies would more than likely step up and at least make an effort to make things right.

I bought JVC TV for $1600 at Best Buy, and now go to turn on the TV and it shuts off in 5 seconds. I called JVC and he asked me the model number, and if it pops, he told me it was a fuse or the whole thing was out. He didn't know and couldn't help me. Go figure. I had a console TV for over 10 years and it still worked when I bought this junk. JVC **! Do not buy JVC brand!

JVC is a ripoff. I will tell everyone how horrible their product and service is. I have already told everyone I know. I will never get screwed by JVC again.

I bought a JVC HD (Model: 56FN97) TV from Best Buy back in February of 2007. The bulb had to be replaced twice, once under the Best Buy extended warranty, the other was on April of 2011. After about a month, I started to notice a purplish blotch a little southwest of center position. Over the next week, the blotch grew, and now looks like a dark 'rip' in the picture. JVC suspects a bad light engine; however, my TV is nowhere near covered under their warranty. I didn't even ask how much it would cost to fix because I know that something like a light engine is not cheap. I thought that I would add my voice because I understand the lamp maintenance. However, you would think outside of that, the TV itself would last more than four years.

I purchased JVC HD-56G787 TV and a stand from Best Buy last December 2006 for approximately $2,000. I have just recently replaced my fourth lamp (4 lamps = $800 additional cost). The picture has been good until recently. As the last lamp weakened, I noticed that the picture slowly became darker. I just recently replaced my lamp expecting the vibrancy and the brightness of the picture to improve. Unfortunately, the dark picture is still a problem and seems to be worsening.

I actually convinced the local JVC service center facility that I purchased the lamp from to replace the lamp yesterday (no change). I still have a cloud darkness on the top left third of the screen that is getting worse by the day. I have thoroughly researched the symptoms and possible repairs to resolve the issue. But there was not much help on the Internet for those who feel confident enough to resolve the problem on their own.

Earlier tonight, I took the TV apart and cleaned the screens, mirrors, lights, and prisms. I will close it back up tomorrow. Most of my research referred to the light engine problem, which is not feasible, considering the cost for parts and labor to be around $1,500. I am hoping for the best after my thorough cleaning. My research on this JVC product indicates a high rate of light engine failures.

Only 4.5 years of life for a television is deplorable. JVC is really getting a reputation killer as a result of these untimely light engine failures. I did not purchase the extended warranty (my bad) but this consistent product failure should be handled with a much more aggressive customer satisfaction type of attitude.

I purchased a television from Best Buy in Lansing. Over $3,000 for the television.

About a year later, the television started having issues with the picture. JVC used to provide consumers with reliable products. It appears that you have gone the way of most bad intentioned companies, to take advantage of your consumers in order to boost your financial bottom line.

I will inform all of the parents that I speak with daily about the issues that I have with your product and the quotes that I have read on this blog. Until you make this right. I will never purchase another JVC product again...

I purchased a JVC big screen television 4 years ago from Best Buy. I've had to replace the TS-CL110U replacement bulb three times. I am very dissatisfied with JVC. I will NOT be buying anymore products from JVC.

I bought JVC LCD 42-in in January 2008. In June 2011, picture went out but sound still works. Whats wrong with this picture? I called JVC and they said warranty was up. They told me whom to take it to. I am NEVER buying their product again. I found out they have had this problem a lot.

I as many others have bought JVC big screen TVs. They have a lamp that goes out. I've heard from 1 year to 2 years or less. Ours lasted only 1year. The 1st time we bought another for 250.00, it lasted not quite 2 years and has gone out again. I've seen many write ups of others with same problem. This is quite expensive for many to spend this much on something that does not last. Is this a way for them to keep extracting money from the consumers? Should be a recall. Help us.

I bought a JVC HD-ILA TV (model HD-56FN97) from Best Buy on November 26, 2006 in Milpitas, CA for $1,565. On April 17, 2010, I noticed a series of yellow discolorations in various parts of the screen. I contacted JVC service, who first recommended we replace the bulb. After talking with another rep, he asked more questions, reviewed some screen shots I emailed him and diagnosed the problem as a failing optical engine. He indicated that replacement was necessary, and offered $150 toward repair by an authorized JVC repair service.

The total cost of the repair, even with this assistance would be close to the replacement cost of the TV (the part alone costs $750). This TV has had a major component failure less than 4 years after purchase. Most people would agree that a major appliance as expensive as this should not suffer such a failure with normal use and under ordinary conditions in such a short time.

In Jan. 2006, I bought a JVC 52-in HD TV from Aarson Furniture. My TV lamp went out in 2007. The store replaced it. Once again, the lamp has gone out in Sept. 2010. Not only that, the problem I heard is that there has been black marks that appear on the bottom corner of the TV. This has defect in it. I paid over 2000 dollars for this TV. I am not satisfied. Please help me get justice.

I bought a JVC large screen projection TV Model HD-58S998 in 2007. Six months later in November 2007, the projection lamp burned out and was replaced under warranty. In March 2008, the new lamp burned out and was replaced under warranty. Then in November 2009 the lamp burned out again and I had to pay for that one. I decided to monitor the amount of time the TV was on and noted the amount of time was 6 to 8 hours per day, which means that approximately 1600 to 2100 hours of TV watching has been used in 9 months.

Now, I had to buy another lamp as it burned out (August 2010). In total, there has now been 5 projection lamps (including the original one that was in the TV at the time of purchase) in the TV in 3 years. I am very disappointed and upset with the performance of this TV.

I have used JVC products for over 20 years and never had any problems until this TV set. Did I mention that twice I have contacted JVC and they will do nothing as they say the warranty is past. I did not buy the extended warranty as I did have faith in their products. Big mistake on my part! Next time, I will buy the extended warranty. Jaclyn.

I purchased a JVC TV from Circuit City store in Riverdale, UT on December 11, 1998 (now closed). I started having problems in February 2010. I called the cable company, ran some checks and it was determines that it was the TV. I e-mail JVC about this problem. I was requested through e-mail from JVC representative, Tamara, to contact a repair shop. I did, and was informed that Sony and JVC have the same TV problems with these lines flipping and dark spots and double images.

I was informed that Samsung made this panel for JVC/Sony. I was given the panel part number and price for repair, $1000.00 plus $79.00 for a house call. I sent this information to Tamara. I ended up calling JVC and was informed there was no discount on this part. The TV cost that $1000.00 now sits in the basement. I am sure JVC is aware of this problem. What do I do now?

I sent a complaint to JVC via their web page and this is their reply:

I am a 60 year old paraplegic and every time I have to remove or reinstall this it requires me to get out of my wheelchair and get on the floor in order to move the entertainment center.

I bought a 52in JVC tv about 2 years ago, I did not have more then 6 months when it when the lamp went out. I had warranty so I got it replaced, within 3 months it went out! I can't afford this, I'm really disappointed in this company. [They] shouldn't be selling this junk, people spend so much for it not to be any good. I have had my tv out for almost 2 years because I have not had the money to replace the 200+ lamp.

In Oct 2007 I purchased a 42" JVC HD 1080 LCD, LT42x688 TV. By July 2009, the picture had gone out. I saved up for 2 years only to hav it work less than 2 years it took me to save up for it. I called JVC's customer support and they told me that there was nothing they could do that I should have purchased the extended warranty.With that they said good-bye and hung up the phone.

I purchased a JVC 56WP94 in 2003 for $1700.00. First major failure was red convergence IC failure. It occurred after 22 months and took 1 month to repair. 2nd major failure, again, was the red convergence. It occurred 18 months later and took two weeks to repair. Next failure was the green convergence. It occurred 14 months later. The last failure, TV has no picture, flashing power bar and thumping sound. It occurred in Jun 09. I detailed these failures to JVC and asked them if there was anything that they could do to help get the best value for my purchase. They sent me a sincere apology.

My children gave me a much needed new TV for Christmas in 2006. It is a 27" JVC D-Series. After a year of use, the picture started to darken. I kept moving the bright control until it would go no farther. I have lived with the problem for over a year until I could afford to get it repaired. The repair shop has informed me that the screen is weak and that there is very little they can do to fix it. I am on a fixed income and purchasing a new TV is not in my budget. If my experience is representative of the products JVC produces, they should be ashamed to sell such junk.

In May 2006, I purchased a 52" HD JVC Television from Brandsmart in Doraville, GA. I spent over $2200.00 including a 5-year extended warranty. I was told that this warranty would cover anything that happens to the TV and/or I could bring it back and get a new one. Well, needless to say, I had the TV not even a 6 months and the darn lamp went out and when I called the extended warranty department I was told that "the lamp" is never covered! What? Then I had to take it out myself, send it overnight to them and wait for them to evaluate the lamp and then wait for them to send me a replacement! Then another 6-8 moths later, it happened again!

I called Brandsmart and was furious. They contacted their rep and she asked me to mail it to her again and she sent a replacement. Now, I had the warranty department send out a repairman to see if I had done something wrong or if it was a major defect. He stated that JVC is not a good quality product and they always have complaints. Now, another year later, the notice of the lamp going out again is coming on! This is ridiculous and I can't believe that they are allowed to sell such a terrible product. I have a 20-plus year floor model that I have never ever had a problem with. I spend this much money on a product and it won't even make it a full year without problems. These lamps are not cheap ($200-plus) and JVC should be ashamed to even sell these types of products. The consumer needs to know so no one else will have to endure this type of hardship and aggravation.

yes i purchased jvc 52 inch hd 52g887 about a year ago. the thing has no picture it turns on and nothing. i called jvc and they told me the same things as the complainants above i will never ever buy nothing from jvc again. i spoke with folks about this and the same thing its not our problem that its not under warranty! jvc sure knows how to screw folks for big money and not go to jail! something has to be done about this folks are spending thousands of doloars on these tvs just to be ripped off a year later. we work hard for our money then to just have it taken away by jvc!

The on/off red light on my JVC TV comes on and then goes off. At first, this didn't happen too much. Then it happened a LOT. Now the red light won't come on. The book that we got with the tv said it was on a timer. What timer? I would like to have the address that I can write and complain to about this. Thanks in advance.

Paid 2,300 for this tv in 2005. It has needed a new lamp after one year. Now it needs a new light engine for 2359 and that's not including installation from Sears where I bought it. What a piece of junk.

My 56 JVC HD-ILA TV is turning greenish across much of the screen. The 2,000 dollar tv was less than 2 years old when first noticed. Having read of many problems with this type of tv, and with Sony's recent recall for their similar technology light engines, I contacted JVC support via email to see if they would help. Their response was the same as the other posted complaints for JVC products, call a service man for repairs. Like others, I feel that if the technology is deficient and has a short life, JVC should stand behind their name and at least offer a repair for minimal cost to the consumer.

My 2,000.00 TV is becoming unwatchable after only two years of use unless I spend nearly that much on repairs (new optical unit/light engine)

Purchased a 55 JVC TV through Sams Club. Read on the description about long lasting product. It has barely been three years and I have replaced the so called 10 year bulb. Now the main optical unit is bad which costs over $1800 to replace. I paid $2500 for this boat anchor. Customer service will do nothing. I am outside the manufacturer warranty. Well what about good faith in your product, a personal gaurantee behind the product they put out. None. I will never buy a JVC product again of any kind and I recommend everyone else stay away from them as well. Poor customer service and a nice slap in the face with every call.

i purchased a 42 inch lcd tv on 09/07 and 14 months later the tv went bad and would put out sound and no picture.So i called jvc customer service and was advised to have it checked out by authorized repair service and that there warranty was for only 12months and my tv was no longer covered so i took it to a repair comp and was told that the flat screen it self was no good and that it would cost 1200.00 dollars to fix more than i paid for the tv to begin with.

so i called jvc back and asked if there was anything they could do to help with this repair being the nature of my problem and feeling that after 14 months i should not have to replace something as major as this.iwas informed that sometimes the company would help with either parts or labor in certain situations and was put on hold by the customer service rep who said he would check. upon his return he informrd that there is nothing that the company would do to help because it is past the 12 month purchase period.

So at this point i felt that this was very unfair that a person such as my self would spend all this money on a product like this and now have to throw it away because i can replace for the same money it will cost to fix. i will not be replacing this tv at this time because i cant afford to and repairing it is out of the question since it cost more than i paid for it

Purchased a JVC HD-52G886 Projection TV less than 3 years ago. After about 13 months, had to replace projection lamp @ over $200. Now, after another 15 months, I need to replace again. What a joke!! Never told by sales rep. that this was something that was going to be necesarry to do every year or year and a half.

I contacted both American and JVC, but both said they couldn't help - all I could do I spend the $200 for the replacement or use it as a boat anchor! I will never buy another JVC product again!

Bought a large screen JVC HD56G786 56 inch D-ILA TV on 1/9/06.

On 6/28/06 the TS-CL110U bulb was replaced because the picture was too dark.

On 11/5/08 the TS-CL110U bulb was replaced because the picture went completely off.

The original purchase price for the TV was $2,982.18.

The installed purchase price for the bulb on 11/5/08 was $277.20.

Was not made aware of the bulb problem prior to purchasing the TV.

7/8/08 my 32 JVC tv had no picture, sound only. Called JVC, they gave us two numbers for service center. Only one would take the job, they are an hour away. Set up appointment for 7/10/08. Tech came out, looked at tv and said it was the power supply. Never look inside tv.

7/22 new tech came out with part, put it inside tv and said that wasn't the problem. It needed a panel. He would order and put a rush on it. Two weeks later they called and said tv needed to come into shop to be checked it needed extensive work. How they knew this without looking at it again is beyond me.

Finally after many phone calls to service center and JVC, they said tv was fixed, & they brought it out to my house. Guess what- it still did not work. After 45 minutes of fooling around with it the tech had to take it back to the shop. He proceded to carry the tv out to his van uncovered in the pouring rain! That is the last I have heard. I called JVC two times since and no one can give me an answer. It is now Oct. 3rd, this tv has been broken since July 8th!!!!! Never, ever by JVC products!

I purchased, Model No. VA1903WM in the month of 4th October 2007 for my customer. After few weeks he encountered a problem that the Display Colour not fair didn't worked. So we called customer service number and requested them to give a call before visiting my place

I purchased an $800 32 JVC LCD television in September 2007. 10 months later, on August 6th, while there was still sound, the telelvision picture was no longer there. I called customer support where I first talked to Mark. He located 2 authorized service centers in my area and suggested I call them to schedule a pick up. Unfortunately, the service center was scheduling pick ups 2 weeks out. This was unacceptable to me, so I contacted Mark again, the same afternoon (August 6th). He and I went back and forth about what a reasonable amount of time was for having a repair center look at my television. He suggested that if I was concerned about being without my TV for an extended period of time, I should look into renting one. I was disgusted and asked to speak to a supervisor.

Two days later I found myself talking to Robert. This, after I took the television myself to the repair center, the same day it broke, to expedite the process. [He] assured me the parts for my television would be expedited. One week later, the repair center contacted me to say they had yet to receive ANY thing, despite being in contact with JVC customer support. [He] explained there was a part on back order. The following week, the repair center received the 1st part on the day the 2nd part was promised. Which means the NEXT week, the 2nd part arrived. I then received a phone call from the repair center saying that upon installation of the 2 new parts, my television was not working.

They contacted technical support and were told to RE-BUILD the LCD display; something that is never done. The repair center said they would NOT do this and was waiting for further directions. I tracked down Manager of customer support, Christina at JVC headquarters, who was the FIRST person to echo my disgust in the way this situation is being handled. That was Tuesday August 19. She informed me that the repairs to my old TV would cost more than the set itself, and said they would replace my television. I have been in email and phone contact since Wednesday 8/20, when I was told they had completed all the necessary paperwork and authorization and expected there would be a tracking number in 24-48 hours.

I just today, 8/26 received a tracking number and when I search it as instructed by him to do so, BAX Global shows NO RECORD FOUND. I left voicemails for Robert and Christina both 8/25 and 8/26, with no response. HELP!

Missed ENTIRE 2008 Olympics. Have paid off my credit card that this purchase was made on, and do not have possession of the product! I have gone over my limit in my cell phone minutes plan, costing me additional expenses, not to mention the time logged in dealing with this.

I bought a 61 inch jvc tv and all I have done is repaired and repaired and guess what. its" in the shop now! In somerset ky at Cumerland appliance center getting fixed again! Sorry piece. The BBB should check on this money making bunch called JVC. 3000.FOR TV 235.00 FOR Bulb, just six months ago and another 235.00 for another, And now its a power supply or something! Don"t know the cost they not called yet!

I purchased a JVC 61" HD-ILA TV approximately 18 months ago. In that time I have had to replaced the lamp twice. I contacted my warranty company regarding the problem and I was told the lamp is not part of the warranty. I spent nearly 3G on the TV and now I am renting it for about $80.00 a month on average. (the cost of the replacement lamps so far) JVC clearly knows there is a problem and should do something about it. A class action needs to happen. There is more than enough reasons. We are a military family that saved for quite a while to purchase this television. It now sits unusable until we can afford the third lamp.

I spent $1500 on a 52 widescreen.(52G887). 18 months later it needed a lamp. I purchased the extended warranty and guess what? Lamp not covered! So I guess every 18 months Ill be out 240 dollars, for the upkeep. The most expensive appliance Ive ever purchased!

Also while on JVC, I also purchased a surround sound that went out after month. Took it to the fix-it shop I was instructed to, and they couldnt fix it. JVC would not replace it, they just wanted me to drive all the way across town to another hole-in-the wall fix it shop. I refused. I was able to raise hell where I bought it and get it replaced.

Guess what, the new one,same model, went out as well. It now sits in the garage. Im out 300 bucks on that piece of crap. Since then I went SONY, and have not had a problem! Thank God! I will never purchase a JVC product ever again. If your smart, neither will you!!

Waste of time, gas, and patience!

2 years ago I spent almost 3k on a 61 inch JVC HD-ILA TV. 8 months ago the TV went dead! No color! I contacted a repair company to come out and look at. Repair man said it needed a part that itself cost's $1,200.00! Upset, I contacted JVC Customer service and asked for their help. I stated that I knew it was past the 1 year warranty, but to spend 3k on a big set and have it dead after 2 years was a joke.

Original CS agent said he would take care of me and send me the part for free. Never happened. I contacted his supervisor, Mr. Steve Calabrese who stated that since I was told they would cover the part out of customer service he would take care of it and charge the cost back to the Sales Dept. He stated he would call me next day and set up. Never did! When I called back, he stated well, I think too much time has passed ,so we cant help you now! 2 people saying they would and now they wont?

I asked for his supervisor their and he said he is as high as it gets, too bad, so sad, go buy a new TV! As a last ditch effort I sent a letter to Mike Saito, the President of JVC USA explaining all that had happened. What did I get back? Absolutely no response! What service JVC has! I would and will not ever buy a JVC product ever again. Sadly for them, I work at a Audio Video retailer! Lets just say that JVC does not and has not sold here or very well anywhere else in the company out this way!

I purchased a JVC rear projection model HD-55G466 and 6 months later the screen went black. Upon inquiry I was told I needed to purchase a lamp replacement for $200 plus tax and shipping. I complained to JVC and they told me it is considered a consumerable product just like a light bulb. Only problem with that is that a light bulb doesn't cost $200. I just ordered my second $200 consumerable product and feel that there should be some notice to consumers about this when purchasing this TV if not a recall or settlement. I will NEVER buy anything from JVC again.

I have now spent close to $500 dollars on replacement lamps for this TV. They really have me over the barrel because what else cane I do? $2500 TV that needs a new lamp every year. Thats ridiculous.

Bought 42 JVC LCD tv 10/21/08, with 1 yr JVC warranty. Stopped working 5 months later 3/17/08. I called their auth repair shop, 1/2 mile from my home 3/17/08. They kept promising to pcik up, finally did 1 week later. Now 6 weeks later, 3rd set of parts ordered, they don't know how to fix it. I want my money back, set was defective, they just keep passing me to different people...I bought a $1,299.99 lemon and I don't even have it back 6 weeks later. Terrible service, should have exchanged or refunded with extended warranty without charge by now.

I have a JVC h-dila model #HD-52G886. I bought this TV in Oct. 2006; the first month I bought the TV the hdmi circuit board went out, then in July of 2006 the bulb went out--but JVC as well as other TV companies had problems with faulty bulbs. So JVC sent a serviceman out to replace it. Then I was watching TV on 12/10/07 when all of sudden the picture went out. I called JVC, and they told me to call a serviceman. When the serviceman showed up, he looked at the TV and said, "Not another JVC rear projection TV!" He said that this was about his third TV in the last month he has worked on. Without really looking inside the TV, he said it was the power board, has had this problem before, and thought it would cost about $200.00 to $250 to fix it. So I had the power board replaced; but still no picture, and the red light was still blinking.

I called another serviceman (one who has been in the TV repair business for 35 years) just to get another opinion, and he sells JVC TVs, too. He came out and gave me a price to fix it, starting at $800.00,and said it might even cost more then that depending on if any other parts are needed. So now i am stuck with a $2000.00 paper weight! My serviceman called me later the next day and said that JVC has a program where they will refurbish my TV chassis for about $300.00-$400.00 plus shipping, with new parts regardless of what the TV needed. That just tells me that JVC has got a lot of problems with their H-DILA TVs.

I think that all manufacturers should list any and all problems with their products so that we the consumer can make better informed decisions on what products to buy.This might make the TV companies more aware of what's going ON and come up with ideas on how to improve their products.



I purchased a JVC HDILA 52 inch TV from HH GREGG on 8/15/2005 for over $2,000.00. I had done my research on comparing these to other TV's. JVC implied that the lamps in the HDILA would last 6,000 to 8,000 hours. I felt at 5 hours of usage per day that a lamp should last at least 3.5 to 4.0 years. Within 8 months the color on my TV went bad. I called HH GREGG and they told me that they did not service the TV but gave me a name of a company that did. I ended up having to take the TV to their store to fix. I got it back a week later, and because it was still under warranty, there was no charge.

In January 2007 the picture went out. I called JVC and HH GREGG to see what the policy was for ordering a new lamp ( which had only lasted 18 months). I was told by HH GREGG they did not have replacement lamps and that I would have to order one from JVC or order one online from an electronics store. I ordered one online at a cost of over $200.00. I replaced the lamp and everything was fine. In November 2007, my picture began to fade and the cable channels would not come in clearly, so I had to contact a repair service to come. They charge $109.00 just to walk in the door. They will be here in 2 days , but they said it sounds like the lamp is bad and there may also be something wrong with the tuner.

I have looked at the adds, on a regular basis and never see any JVC HDILA TV's listed anymore. This makes me highly suspicious that there has been a considerable amount of problems with JVC HDILA's. There must be some recourse for this. I have not been contacted by JVC as far as any recall, but I know there must be quite a few people who have had this same experience. I do not watch this TVmore than 4 to 5 hours per day on average.

In 2 years and 3 months I have spent over $320.00, lost usage, and who knows how much more it will cost when the service repair people fix the existing problem.

I purchased a JVC HD-52Z575 from Rex TV in Goldsboro, NC. After running the TV for about 3 months, I started getting a display that said the bulb needs to be replaced soon. I called Rex TV and they directed me to the JVC customer support number. I called them, emailed them and received the same response: the bulb is not part of the warranty and they won't do anything about it--except sell me a new one at $385. That's horrible. My Sony lasted 6 years until Mother Nature (lightning) fried it. I'll never buy another JCV again. You can buy replacement bulbs cheaper on line; but if JVC knows there's is a problem, they should step up to the plate and fix it.

I had to pay for another bulb.

My bulb on my hd-52g786 only lasted about 900 hours.Jvc would not send me a replacement. Reading the numerous posts on this same problem from many people, it concludes there is a design defect with these bulbs. JVC will not step up to the plate to admit it.

(Product Name: HD-ILA projection television. Model HD-52z585) The lamp in my projection television has blown twice since purchase (dec 04). JVC rates the lamps at 6000 hrs., however, both lamps I have installed lasted less than 1100 hrs. THIS IS A COMMON PROBLEM REPORTED ON MANY WEB DISCUSSION GROUPS and ratings. I have contacted JVC three times. They have acknowledged the problem but offer only a $25 discount on a new bulb. (Bulbs cost $200). There needs to be a recall on these sets!

On November 21, 2005, I purchased a JVC LT32X776 LCD HDTV from J&R Music and Electronics in New York City. I received the set at my home on November 29, 2005, and all was well. However, on December 4, 2005, the digital side of the set quit working, and the entire set locked up, becoming inoperable. After calling JVC customer service at the number listed in the owner’s manual, I found that I needed to take the set to the nearest JVC factory authorized service center, which turned out to be Crown TV here in Albuquerque, NM.

I called them for a service pickup, but it seemed the soonest they could come for the set was December 22, 2005, 18 days from when the set quit working. I then proceeded to take the set in to Crown TV instead of waiting for them to pick it up to try and expedite the repair process. Crown TV analyzed the problem and communicated with the service technicians at JVC, and it was determined that a new digital board was needed. The board was ordered and installed, and Crown TV called me to say the repair was complete. The repair process lasted from December 7, 2005 when I took in the set, to January 4, 2006, when I picked it up from Crown TV.

Again, all was well, I thought. On January 12, 2006, the digital side of this LT32X776 again went out, also rendering the rest of the set inoperable, the same problem as before. By now I was quite upset that this set had been in for repair for almost a month, and the problem still existed. I began to think that this set was defective and needed to be replaced, and I presented that scenario to the JVC customer service representative that I spoke with when the set went out for the second time.

That representative looked into the possibility, but informed me that the warranty would have to be fulfilled, and that the set could not be replaced until it had gone in for repairs three times. Since that was the case, I again took it back in to Crown TV on January 13, 2006. Again, Crown evaluated the problem and contacted the technicians at JVC, and it was determined that the first digital board was defective and another board was ordered. The board was received and installed as before, and I picked the set up again on January 26, 2006, hoping that the set was fixed once and for all.

Unfortunately, on February 20, 2006 again the set went out as before, the same way, the same problem. Since the set had been repaired twice for the same problem, and was still not working, I was then convinced that this set needed to be replaced, as I was told would happen if I had to take it in for repairs for the same problem a third time. Initially, I had been dealing with a customer service representative named Frank Garza, and he was the individual that initially told me about what it would take for the set to be replaced by JVC. In his email correspondence he copied his supervisor, Marco Flores, so I copied Marco Flores in all the responses I sent to Frank Garza, so Mr. Flores was well aware of the situation with this LT32X776 and the problems I was having with it.

Marco Flores eventually took over the case from Frank Garza, and I finally spoke with Mr. Flores by phone after he had left several messages on my home phone during the day and I asked him to call me at my work, which he did. Mr. Flores finally told me by phone that JVC would replace my set. He stated, however, that if he took care of it in the usual way, it could take several months, so he told me to have Crown TV request a ‘panel’ from JVC, and that when the JVC technicians received that request, they would send a replacement TV, because, according to Mr. Flores, “the panel cost more than the television”. Mr. Flores stated that by handling the replacement in this way would speed up the process of my getting a replacement set.

Now it is over six weeks since I took the set into Crown TV and had them request this ‘panel’. Marco Flores has apologized for the delay and looked into the matter, and stated in one of his last emails that he would ‘take care of this and get the replacement taken care of personally’. After repeated calls and emails to Crown TV as to whether they have heard anything from JVC and why the delay in receiving it is so long, Crown TV finally told me on me on March 16, 2006 that their contact at JVC, a certain Peter Musco, told them that JVC is “out of your model, and didn’t expect any in for quite some time, and asked if I would like a refurbished unit. Crown TV told the JVC rep that they didn’t think so, but JVC could refund my purchase price, but that idea was pretty much shot down. When I informed Marco Flores by email of this information given to Crown TV by JVC, Mr. Flores replied, “I researched the claim and the exchange paperwork was submitted on 3/2. If they (Crown TV) were told differently, then I need to know who it is they spoke to. If it is not exchanged, then I will do it myself. If there is any truth behind the availability I will find another one.”

Since giving me that assurance, Mr. Flores has now done a 180 degree turnaround, and now stated that no LT32X776 are available until some months down the road, and is trying to get me to take a refurbished LT32X776 instead of a new unit.

Hi, My JVC 27" started warping and I took it into an authorized JVC repair center. The repair place for the record was DIAL a MOVIE in North Vancouver. I was promised my TV back in about a week which at the time I thought nothing of it, even if it tooks a couple of weeks or so would be fine. I am almost hitting 7 Months with no TV. After many attempts I managed to log a complain with JVC Canada who were not helpful and I did not hear much back.

I then logged a complaint with BBB who attempted to get me my TV back. JVC claimed serveral times the parts are been shipped from Japan. I could believe it if this was a very rare or expensive tv, but this was a inexpensive unit. The repair place claimed the parts kept blowing. It basically took them a month just to look at the TV. I am not sure how I can get my TV back as I am out of options.

Purchased 61" JVC HDTV on 6/15. On 10/21 the TV went blank. Called to have someone fix it. They have been out 4 times already and the TV is still not working. Called JVC concerning there product. They said they would have someone call. After no one called I called back and asked to speak to a supervisor was told they were all in a meeting and would have some one call me again. Some one finally call (Robert) and he said he would look into it.

Well, we have not heard anything since. So I called the repairman and he said the only thing they can do now is bring it into the shop and fix it. But they have to have authorization to do that. So now I am told they can pick it up in a week and bring it to there shop and it will be another week before I will know anything. I paid over $3000.00 for this TV and it only worked for 4 months. The seller HHGregg said there was nothing they can do. I feel JVC should stand behind their product and tell me something instead of giving me the run around.

I purchased a 65 inch JVC TV in September 2004, and I It has been broken since November 2004. I called JVC and they stated that the part would be out in 3 to 4 weeks. Well it is now Mar 2005, and my TV is still broken. After calling them on several occasions, someone finally told me that the part that I needed was on back order for 13 weeks. It has been about 16 weeks, but I just found out today that it would be another 3 to 4 weeks.

I spoke to the technician that was servicing my TV and he stated that he has been waiting for the same part for 5 other TV's in his shop. Why can't they just replace my TV?

I purchased a JVC TV, model #HD-52Z575. Recently the projection lamp blew out after having the tv for 3 months; the lamp is supposed to be replaced after @1,200 hours according to JVC. The tech said the lamps are continuously blowing out. If the power goes off, the bulb blows, if the tv is shut off and not cool downed and turned back out it blows. This is a design problem that needs to be rectified. The tv cost $4,000 and the bulb cost around $350. This should be a product recall, until they can redesign the system or lamp.

Covered under warranty, however, I've waited two weeks and apparently the problem is so prevalent, the lamps are not readily available.