Emerson TVs

I purchased the Emerson 32" television with a 2-year warranty during the Black Friday sale in November 2011. The sound has gone out on it already. Wal-Mart's product service department is mailing me a check for the amount I paid for the TV instead of replacing it. They are not reimbursing me for the cost of the 2-year warranty. I will never buy an Emerson product again! I feel that Wal-Mart should replace the lemon TVs and I demand a refund from Emerson.

My Emerson 32" LED TV (model LHD32K20US) completely lost sound out of the blue one day. We purchased this product in December 2011 right before Christmas and purchased a two-year warranty. Being it was after 30 days, the store would not return item and I have been told to deal with Emerson. Go figure. I have tried numerous times to get a simple call back or response from Emerson but I too have been put through the ringer (dead departments that never call you back or even respond to your messages). My TV has good picture but no sound. I googled this product and have found almost 50 pages of complaints from consumers! Yikes. It sounds like this TV is a lemon! I just want the rest of the consumers know to beware of this junk Emerson is putting out there before putting mine on the side of the road with our next trash pickup! My solution would be to blast Emerson on your local news consumer issues segments and maybe they will get the message that you don't screw consumers who keep you in business! I will never purchase Emerson anything in the near future, never!

I purchased an Emerson 40" HD LCD TV in November 2011 on Black Friday from Wal-Mart in Wallace, NC. It is now May 17, 2012 and the TV will not cut on at all! I have called Wal-Mart and their response was to call the 800 number in owner's manual. I did that and had to leave message. No response as of yet. I'm still holding my breath.

I bought this TV (LCD 40" flat screen) on Black Friday 2011. It's now May and my TV no longer works, won't even come on. I called customer service and had to pay $110 to get pkg materials sent to me to send it back for repair. A week after mine quit working, so did my mother-in-law's. We purchased them the same night. They want another $110 so she can send hers back. It's been less than 6 months. A TV should last longer than that! My husband has a call into a supervisor but of course, hasn't heard from her since leaving the message. I'll never own another Emerson product. This seems to be sort of scam they have going on if they aren't willing to do a recall on such a crappy product!

We have model MW8999SB. It turns on by itself and won't shut off. It stayed on a few weeks ago and got so hot that it would not turn back on. After a few days of cooling down, it still works. But we have to keep it unplugged or it will start itself.

I am in the same boat as everyone else with this Emerson 32 inch LED TV. I bought this TV on 11-5-11 at Wal-Mart. About a month ago, the TV went black and now it will not turn on. I called the 1-888-935-880 number. You never get a real person on the phone. So I have left messages and still no reply. I tried to send a fax to ** and this is someone's cell. This number was given by the answering massage from this company. I have sent an email and they sent me back a message saying that they got it and someone would be getting back to me. I'm still waiting.

On 5-10-2012, I did get a lady on the phone and she said that I needed to fax her a copy of my original recipe. I told her that the fax number was wrong. She gave me another one, and then she said that she would give me a call back when she got it. I am still waiting. I have called as many Emerson electronic numbers as I can. They all say the same thing, "Sorry, we don't take care of that model." What a joke. I will never buy this brand again. I think it is sad that this company won't stand by their products. Out money and now lots of my time, so I hope people will pass this along. If enough people will stop buying this company's product, then maybe they will start taking care of the customers' complaints.

My TV is a joke. It's a 32" Emerson and it has a 6-inch line going through, so you can't watch TV. It's less than 2 years old.

My TV, an Emerson LC407EM1, worked fine last night. This morning, I got up and the TV did not turn on. I searched the net for some customer service. I found my registration card for the warranty, but cannot find the true one. I made multiple phone calls, got cut off, transferred and redirected to another website. I finally got to chat. They said that the product records warranty that I received in the box for the TV and that they had no knowledge of the power-surge coverage "during the manufacturer's warranty period." It is null and void because the manufacturer's warranty states that the product is not covered by the manufacturer's warranty.

Funai Services state they are "very strict" on their warranties and that I could call the warranty department tomorrow and that they will tell me the same thing. Maybe, quality control needs to inspect what warranties they are putting in their boxes. I have wasted my whole day from 4:30 this morning to around 8:30 pm trying to get an answer. Emerson, you should be ashamed of yourself. After reading all these negative comments about your products and customer service, mind you, stocks fall and get you off of the business of ripping consumers off.

I bought an Emerson 32" LED TV in October of 2011 and now, it won't come on. I contacted Emerson and they said I need my receipt. I told them I don't have it. They said I need a receipt and now they won't return my emails. I even asked them if I could buy the part from them and they still won't return my emails.

I also am a victim to the Emerson LCD TV LHD32K20US scam. They sell a bunch of garbage TV's and don't return my 20 calls to the customer support people. There should be a recall. I just got ripped off $228. Two months after purchase, the picture went out. I have sound but no picture. If anyone has any info on how to get the customer support to respond to my calls, please let me know.

My 32" Emerson TV (Model no. LC320EMX) went off and won't cut back on. The red and green lights blink back and forward but no pictures. What makes you so mad is that, people are having a hard time now with jobs, trying to pay their bills and taking care of their family, and don't really have the extra money to waste - and purchasing that Emerson TV feels exactly like that. Now my family has to save up to purchase another TV, but I tell you this from the bottom of my heart, it won't be an Emerson. The warranty is no good and the service, too.

I purchased an Emerson 22inch LED TV from Wal-Mart for my boyfriend. I have no clue how nice the picture should be because it never worked from the moment we took it out of the box! My boyfriend is a truck driver and was out of town with the TV and I had the receipt at home, so of course, when he attempted to exchange it at another Wal-Mart, he was denied. By the time he got back to town, of course, I could return it because it was beyond their 15-day return policy for electronics. I called Emerson and was told they would do nothing without a receipt which I no longer have. I did not purchase an extended warranty so now we have a nice shiny piece of **. After reading all of these complaints, I will never buy another Emerson. They should be ashamed.

I bought the TV in December and by April it was broken past the 90 days to return to the store. So, trying to get satisfaction from Emerson is a joke. All they do is keep telling me to call someone else and when I try, all I get is automated **.

I had my 32" TV for 9 months and it started giving me problems. It would turn itself off when I tried to turn it on. It would finally stay on after 15-30 attempts. When I called Emerson, they generously offered to sell me a refurbished TV at a discounted price. Now, I already had a defective TV and they thought I wanted another one! So much for a warranty! I will never own another Emerson product.

I purchased this TV (22 inch Emerson flat screen LCD) in late Oct 2011. I actually purchased two. I opened the first one right away and have no problems. However, I just opened the second TV three weeks ago and it has never worked. I have a white snowy screen with horizontal blue dashed lines going across. No help from customer service and they sounded like robots telling me I only had a 90-day warranty. I am so disappointed in this product and the customer service. I will let Emerson Corp. know that I will never purchase another product from them again and I will let everyone I know not to either.

Emerson 40-inch TV Black Friday Special 2011 - I bought this TV at a great price and, like all you others, waited in line for hours in the middle of the night. I even went to a 2nd Walmart store to find this particular item. It was my first flat screen so I was excited. Recently the color keeps dimming in and out on it and now I'm not very impressed with it. I emailed the company and am waiting on a response, but as I see here, I am sure nothing will be done. I agree with many others that this TV should be recalled.

Just like the rest of them, I bought it (Emerson LCD TV Model LHD32K20US) at a Black Friday Sale 2011 and now it's broken, no picture just sound and it's only April 12 2012. They should have a re-call on their TVs if they can't make them last. I have never had a TV, even used TVs, break in six months or less. Talk about trying to keep junk out of the landfill. Fix their TVs and it would help. We need a recall.

I've read the many other complaints about this 42" LCD TV and see that I'm not alone with this matter. I've had this set for about a month and when I turn it on, it goes black within 30 seconds. I obviously called Wal-Mart - no help. Then: I called the manufacturer: no help. These crooks should be sued and thrown into jail. I have been in retail for quite some time and this company is the worst - just below AT&T.

I got this Emerson 32" LCD TV at Wal-Mart for Christmas 2011. Three months later, in mid-March, the TV does not even turn on. What a piece of junk and a waste of money. After reading the hundreds of crappy reviews, I know I won't get this TV fixed with any help from Emerson/Funai Electric Co. and definitely not from Wal-Mart since I already went there with the TV. They told me to call the manufacturer. What a piece of crock! Wal-Mart should stand by their products. I don't think I will shop there anymore, and I won't ever purchase another Emerson. And I will tell everyone I meet not to purchase an Emerson.

I bought the 40" Emerson TV four months ago (Black Friday) at Wal-Mart. All of a sudden, it stopped working. I contacted Emerson and they said labor charges would be more than the cost of the TV. They weren't willing to help us and now we are stuck with a black box that doesn't work. I will never ever buy another Emerson product. Lesson learned: "Don't put gold on a sinking ship."

My mother-in-law bought us a 40" TV for Christmas on Black Friday. It was a great deal for $248. I had no complaints with this TV until today. I turned it on and the picture came up for less then 30 seconds then went black. There is sound but no picture. I called Emerson and they said since it was past 90 days, they would pay for the parts to fix the TV but I would have to pay for labor. Labor costs would exceed the cost of the TV. We got less than four months of use and now I have a giant paper weight. This company is a joke and obviously doesn't make quality products. I guess you get what you pay for and I will never purchase another Emerson product ever again!

Our children bought us a 40-inch Emerson flat screen last Christmas, and one week ago, my grandson was watching TV when it started making a hissing sound and grey smoke started rolling out of the top vents. We unplugged it and since we couldn't get it off the wall bracket without help we extended it out as far from the wall as possible. The house was filled with a foul smelling smoke. It stopped smoking after a short time, but we are not willing to take a chance on another Emerson. We plan on trashing it for good. We feel it is unsafe.

I purchased the 32 inch model LC320EM1F TV on black Friday 2010, waiting in line at Walmart for over 6 hours. I did not set the TV up until January as it was gift for my husband's birthday. This TV was used less than a year when this problem started. I am disappointed that this has lasted for not quite a year. I would have spent a little more for another TV if I had known this was going to be a problem. Since reading the other complaints, I see this is an ongoing issue. I would think it should be recalled as defective!

I called in September 2011 for my 26" LCD TV. The first company took all my information and said we will call back. And then I left for Florida and got back and never got a call, so I called back with my file number and everything. I was transferred to another company because in January 2012, there was a change of branch. So my file number was not good anymorethat's what they told me. So I went through the same thing again and they told me we will call back and never did. So I went to Wall-Mart in New-Brunswick and told them my story and they could believe the service. So the girl there said, "Usually, we don't do this for a customer, but I will call for you." And she did. She could believe the 25-minute wait and that she added to push to have service.

So I got the name of the girl that served her and she said just to send a fax and they will send a paper for a refund. But I have to call them back first. So I did and then they told me when I was calling I was giving a number for a 19" TV and now I'm giving a number for a 26" TV. But the only number I was giving is for a 26" TV that is the only TV I have in my house. The other one in my house is a 55" Samsung—the best TV ever and the best service ever with Samsung! She knows the company doesn't want to do nothing for me. So I spent $300 for your TV for 2 months and now I got no service, no TV and I lost $300. So, do you think I'm happy about your service? No!

My Emerson 19" LCD TV is approximately 20 months old. I turned it on, it flashed and went off. That was the end of it. There is no power, no picture, no audio—no anything. I went online to see if others had had similar experiences, only to find dozens (maybe hundreds) of complaints. I called the nearest authorized repair company and explained what had happened. I was told to throw it away and get another brand. I returned it to Wal-Mart and was told no refund or exchange. I called Emerson and they said they could do nothing. I should have bought an extended warranty. I maintain that if they made a decent product, I would not need an extended warranty. We are more fortunate than others since we had 20 months use. Many complainers had far less. My advice to others: do not buy Emerson brand or at least buy the longest extended warranty you can get.

I purchased an Emerson 40 inch TV for my son on November 25th, 2011 for one of his Christmas presents. I actually set up the TV on December 26th. The TV developed a green vertical line on the screen so I called the warranty department on March 26th (exactly three months of use). I was told that since I was past the 90 day warranty, only parts were covered.

The nearest authorized repair shop was 70 miles away and I was told that for them to come to my house would cost $400 for labor and travel costs. If I were to take the TV to them, it would cost me $150 for labor, not including my time and gas to make two round-trips. Judging from the other complaints I have read, it is obvious that the company does not stand by their inferior product and I will never buy an Emerson or Sylvania product again.

Got the Emerson 32 inch LCD TV for Christmas. The warranty ran out and the set went dead. I called tech support to tell them the story. After telling them the problem, they said I should have gotten the extended warranty. No help at all, that is poor tech support in my book.

My 42-inch Emerson TV's volume turns up or down while it's on. Seriously, I know they won't last a lifetime, but at least long enough to enjoy. This is very poor quality from the company that I thought were one of the best brands. I guess not.

The TV will not power up. The TV is still under warranty and I was told that the nearest service center to me is in Columbus, Ohio. They would need a $70.00 fee for labor up front and the shipping is not covered to send it to them.

Unacceptable! My husband and I purchased a 32" Emerson TV from Walmart about nine months ago. While watching the TV in bed one night, it blinked off and to our surprise, it did not come on again. I think this is unacceptable from this company to sell a defective product. After viewing other complaints, I know I will never ever in this life buy anything with their name or logo attached to it! One angry customer, I will stick to Sony, Samsung and other quality products.