Complain about a product or service

Emerson TVs

lottie of Chicago, IL February 8, 2010

On November,2009,oN Black friday I purchased a 32 inch HDTV from Walmart in Chicago.On December of 2010, The color changed.The things that were or suposed to be blue is now green. I paid 338.00 For what I thougt was a good purchase a the time.

matthew of rockford, OH February 5, 2010

My husband and I also purchased a 32" LCDTV. Model# LC320EM9-3. It was manufactured in 6-08. We bought this on 1-4-09.at our local walmart. On 1-8-10 we experienced the same problem as countless others.The T.V. would not turn on it went straight to stand-by mode. We paid 424.79 for this piece of crap. We have 5 children at home and can't go out and replace what was lost. That's WRONG. Emerson needs to make it right to us innocent consumers and walmart needs to quit selling them. We will NEVER buy anything from Emerson again and tell others likewise.

Ishema of Bronx, NY January 21, 2010

i buy this television from walmart about 2 years ago the first year of having this TV i came home turn it on an it turn it's self off so call the company and they told me to bring it one of their repair shop they fix it an i pay for labor the second they same thing happen now i have to throw this TV out because i don't want to fix it and the same thing happen, i have a vizo TV in my bedroom for a year an half and it's still running Emerson TV suck and it's a waste of money.

Deborah of augusta , GA January 18, 2010

Purchased 32inch LCDTV LC320EM82S 2/23/08 model life is 23 months very unhappy with this product. It's a piece of junk won't buy any Emerson products. Went to turn tv on would not come on. Check all cables called company they said needed to be checked by authorized repair service and repaired at our expense not under warranty. Who can afford to purchase Tv's every 23 months. Purchased price was 597.06 including tax.

Dave of Rolla, MO January 13, 2010

I bought a 32 in Emerson tv from Walmart a little over a year ago and it has been a P.O.S. ever since I had it. Unlike most of the people complaining, mine's been working but it does NOT get a signal when tryin 2 watch tv from an antenna. I live in a rural area and my old tv worked flawlessly. I WANT WHAT I PAID FOR IT BACK!!! This 575 dollar piece of crap has to have at least a 75 to 80% on the signal meter or it goes blank. NOW if a 75 or 80 passed you in school, then why is it not good enough to receive television reception. I first thought it was the "better digital transmission" but I had a friend buy a different model lcd tv and his works perfectly. We live next door 2 eachother and are using identical antennas at the same height about 50 ft. apart so it has 2 be the tv. I think something needs to be done about this.

I'm a poor unemployed person and I don't have 600 to throw away every year on something like this. The only reason I got this stupid thing is because the digital switch was coming soon at the time and between tax & having my old tv sold Ithought it was the thing to do. Looks to me like the guy that bought my 12 YEAR OLD RCA got the better deal. I personally am boycotting Emerson all together and all of you readers out there should do the same. They forget, it's OUR MONEY that keeps them going and they done lost me as a customer. I also think the BOSTON TEA PARTY will eventually be re-inacted except this time it will be all of these cheap ass chinese electronics goin in the water if they don't make this right! Hey a man can still dream for free ... right? lol

Wendy of Becthelsville, PA December 31, 2009

Purchased the 32" Emerson flat screen tv June 2007. In August of 2009 I noticed a blue/green line going down the screen but it would disappear after 5 minutes. The line then stayed longer 15-30 minutes but still disappear. Then about November 2009 the single line was joined by another and now December 2009 there are multiple lines. The majority disappear after several minutes but two remain, one fades to yello and the other green. I too paid over 500 for this product and expected a longer than 2+ year life on the product.

David of Taylorville, IL December 30, 2009

emerson model LC320EM82 will turn on for a second or two and go back to standby mode rendering it unuseable it was manufactured dec 2007 and i have owned it somewhere in the 2 year range and 2 years is not a justifiable lifespan on a tv. I have also read dozens of complaints of the same problem. It seems to me this is another case of them building something to break in a certain amount of time to be able to stay in buisiness (modern economics). I just want to watch tv so I bought one took care of it and still 2 years later it goes out that is not right by any standard so i want my money back or a new one.And if was able to get a new one instead of my money back in two years when it broke they should replace it too. Or the company should be made to pay restitution to all of the people they dooped and then resighn their right to manufacture.

Dorothy of Plainfield, NJ December 30, 2009

I purchase a 19 inch Emerson Tv from Walmart about that was manufactured around June 2008. the Tv stopped working December 2009. I called the company and they referred me to a repair shop. Because warrenty is over, so they were not concerned that this prodduct quality was not good.

Royshuna of Dallas, TX December 29, 2009

I purchased 32" Emerson TV from Walmart Nov 2008 and Nov 2009 the TV stop powering on. Nobody to speak to about the warranty and when I emailed them I still haven't recieved a response.

Peggy of Crystal River l, FL December 22, 2009

Bought Emerson 32" TV and it worked great until I got a blue vertical line down the screen 13 months after buying. I am sick!! These people need to make good on the product. My warranty was up and did not get the extended one, which is beside the point...it would just be more aggravation. I paid 478.00 for this TV!! It should last a heck of alot longer than this.. We need a class action suit or sue individually..Too many people with problems. They will not stand behind there product. I want to contact my credit card company to see if there is anything I can do.The service people said it was the panel board. It would cost about 200.00. Then there is no guarantee that it will not go bad in another way!!

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |