I bought my Emerson 1.2 cubic ft. combo oven with grill (1100 W; model MWG9115SL) 10 months ago from Wal-Mart. It started arching and flaming about 3 months later. I though it was something I put in the oven. I have never used the grill on top and I am afraid to do so. The white covering inside the unit is peeling off and cracking along with the black covering on the door. My handle also fell off a few months ago. I agree, after reading similar complaints, this microwave needs to be recalled. I am afraid of using the microwave to its full capacity.
Consumer Complaints & Reviews
I purchased an Emerson flat screen/DVD combo LD190EM1 from Walmart in August 2010. It was primarily for use in a bedroom so the only use it got was maybe an hour a day. A few days ago, the standby light was on but it would not power on. I unplugged it thinking it may reset itself but now it won't do anything!
I called Emerson customer service and spoke to a guy called Tyler (what an **). He basically told me, in not so many words, to forget about it.
I reported my complaint to the Manager at the Walmart store where I purchased the TV. Though she was sympathetic, she told me their store policy forbids them to do anything about it. Though she said she would be contacting her head office after I had mentioned about this website and its consumer complaints regarding Emerson products.
My family purchased an Emerson LC320EMFX on December 24, 2009. This past week, October 9, 2010 I went to turn the television on and the green light blinked a couple of times real fast and then went back to standby. I unplugged the TV for a day and it still did the same thing.
My family purchased an Emerson LC320EMFX on December 24, 2009. This past week on October 9, 2010, I went to turn the television on and the green light blinked a couple times real fast and then went back to standby. I unplugged the TV for a day and it still did the same thing.
I purchased an Emerson 32 inch TV(model #LC320Emxf) on 11/27/2009, at Wal-Mart. There was a 1 year warranty. The TV lost it's power on August 15, 2010, and will not turn on at all. I called Emerson, and they tell me they cannot find the warranty card I had returned and to send in a receipt, which I do not have. They have been no help at all, and they refuse to look for the warranty card. I contacted Wal-Mart, and they do not keep purchase records. I took the TV to a repair shop, and was told it will cost more to repair, than we paid for the TV. They also said they usually cannot get parts from Emerson, and the TV was not worth repairing. Emerson or Wal-Mart should refund our money or repair this TV.
I received a television a little over a year ago as a gift, Emerson, 37 inch, model number EWL3706A. There is a large dark spot running from left to right. I contacted Funai Corp, for over a week and when I finally received an answer I was told at first that the part was not available from Japan. After going back and forth the following response was issues:
"Thank you, Ms., As this is an issue that a customer cannot repair on their own and the unit is more than 4 years old; any servicer may not be able to obtain parts. This type of repair is not one that you just open the unit and screw a blub out and put a new one in. Even in a clean room environment the repair is not always possible. If you choose to contact the BBB I understand, however, since we are acting within the terms of the warranty contract and it would be impossible for you to complete the repair on your own, the claim will not go far. I will simply supply the exact same information to them that I have supplied to you.
Even in 2010, Consumer Reports have not been able to determine an "estimated life expectancy" for an LCD and at the time of your purchase in 2006 it was impossible to determine. Remember that CRT (picture tube) TVs have been in production for over 75 years and it has been determined that a reasonable life expectancy is about 11 years (that is an averaged estimate) per Consumer Reports. Thus far, they have not been able to determine this because LCD TVs have been on the market for consumer entertainment use for less than 10 years and it is constantly changing.
"One of our agents should have been able to advise you of this at the time of your first call. I have already sent an advisement to the call center managers to address this issue in the continuing education classes. Again, we do appreciate your interest in performing repairs on a unit that is out of the Manufacturer's Limited Warranty, however, this is something that is not only not possible for you to complete, but could also be harmful to any customer to try on their own. Thank you Tracie J M., Level 3 Customer Service Representative, Funai Service Corporation, Spiegel Drive, Groveport, Ohio 43125."
I am without a properly working TV and cannot obtain parts to service such. I will never purchase an Emerson product again. Emerson does not stand behind their products or parts and has no concern for the consumer.
I bought two digital convertor boxes. Both burned out within 6 months. The make is Magnavox, but I was told to call the Funai company, and they said the warranty is expired. There's nothing they will do to help me.
These boxes are all the same. It is a rip off, and I can't afford to buy a new TV at this time and won't buy another converter box. So the same thing can happen again. So now, I have no TV service. The government should investigate all these rip offs and do something, since they forced us to get these converter boxes that are just junk.
Called Funai corporation to discuss problem with Emerson 32 inch LCD HDTV turning off right after power button pressed. Seems to be a very long list of same issue with this specific model/serial/mnfg. date of Dec 07. Since it is 6 months out of the one year warranty they told me i would have to find a repair shop and pay out of pocket. No recall for this EXACT same problem in nearly EVERY TV with this model/serial/mnfg date. Only authorized dealers in my state are at least 3 hours away.
purchased a Magnavox / Funai converter box late 12/08 and stopped working in 9/09. I am unable to contact L2 support, (1-888-290-0871) nor will they return my phone calls. The L1 support (1-800-605-8610) was able to help with troubleshooting and confirm the box is no good, but they will not help with return policy. Model # TB110MVV9A, serial # U45809891.
I purchased this 32" LCD TV (model # LC320EM82S) about 14 months ago, and last night it blew a fuse. I opened the back of the TV and replaced the fuse with the exact same rated fuse and it blew the new fuse as soon as i plugged it in. I called the customer service number on the rear panel of the TV and they stated that it was not their problem. Also that by opening the TV myself I had voided any warranty. My concern is that this TV should have lasted a LOT longer than it did, and due to a faulty design it has not. I have checked the internet and have found page after page of complaints with this particular model failing well before 2 years of use.
After paying about $600 for this TV just over a year ago, it appears I will have to pay the same price or more to buy a replacement TV. Now during these times hard economic times, families do not have the expendable income they once did to make purchases like this. I believe that the Funai Corporation should be made to take action. My TV was NEVER dropped or exposed to harsh conditions. Consumers purchase large electronics like this with the assumption that they will last for around 5 years, but this particular brand has a track record of dying before it reaches 18 months.
bought emerson tv model LC195EM9 B .DECEMBER 15TH, i know it doesnt have 20 hours on it, and it does not work, missed the warranty by less than one month according to wal mart, called funai corp, for customer service, and they want me to drive it to a certain tech. which closest one to us is around 130 mile trip, to get it fixed they will pay for parts since the tv with receipt is covered under one year warranty, how nice that we should have to have expenses, on something that is considered new. we are very disappointed with this unit and asked to have our credit card CREDITED, DEFINETLY NEEDS A RECALL ON THIS MODEL.
Ee purchased a 32 inch LCD TV model number LC320SS8 A, serial number J49726156 a little over a year ago, so it is out of warranty. I called Funia/Sylvania they will not help because it is out of warranty. They do not care it is 3 weeks out of warranty and the TV will not turn on any more. I called two service centers. The first one said they will not service Sylvania any more because the parts are hard to get and they are Sylvania is difficult to deal with.
I called another service center they said call Sylvania back and try to get them to pay for parts. So I did and Sylvania does not care. The service center also told me that chances are the problem will repeat it self. We are better off buying another TV NOY SYLVANIA!
We spent $600 a year ago and now the TV does not work. We have to replace it in this economy a hard pill to swallow since cash is tight.
I purchased a Sylvania 15 LCD HDTV for a bedroom dresser in August 2008 at Meijers. Original price was $269.00 and purchased it for $211.99. On Feb. 11, 2009 (under six months) after watching the TV I turned it off with the remote and it made a high pitched squeal that didn't sound right so I tried turning it back on and it wouldn't come on. The screen looks as if it is trying to come on with a faint flashes of light but no picture or sound. Its as if its dead. The warranty says parts are covered for up to a year and labor is only covered for 3 months. I called customer service and explained what happened and I have my receipt. They said to take it to a service center for repair.
I called the service center and it will cost $200.00 to repair a TV I paid $200.00 for. I am on disabiltity and can't afford this. So I sent an e-mail to customer service and they replied with a number to the warranty dept. I called that number and no one answers. I called back again and no one answers. I found the CEO's number and called it, no one answers. I can't get any help. I just want it fixed (repaired), replaced, or a refund. Its only six months old and should not have anything wrong with it.
I have multiple sclerosis and purchased it for a TV I can watch when not feeling well. Stress causes relapsed in MS and this has become stressful. I don't know what else to do other than throwing it in the trash. I'm on disability and cannot afford repairs on a new TV. I cannot get help from the company and they won't back up their defective product. I could use some advise and/or help.
I bought a 32 inch digital LCD LC320EM82 S from Wal-Mart here in Winchester KY Feb 2008. Yesterday JAN 9th 2009, I shut it off for about an hour and when I turned it back on it goes on for 2 seconds and says digital television on the bottom right corner and just shuts off. I started to check around the internet and found this site and appearently multiple people are having this issue and they all have to pay for the repair. I would like to regester a complaint. I do not think it is fair for us to pay for repair??
The tv will no longer turn on and it happened exactly after the 1 year warranty was up. Im just speculating because Im sure this could be flawed but there was no option of having an extended warranty nor did wallmart carry the tv in store, only on the website could it be bought which is the same for the newer emerson/funai 32in lcd tv. They won't even repair it when its out of warranty.
The problem is too wide spread for them not to have a recall they have tried to blame the customers saying that it had to be to due to an electrical storm and not having a surge protector. This really needs to be taken care of.
