Oreck Air Purifiers

My folks bought this for me to help relieve my asthma in 2010. It did work at first to relieve odors and smoke that comes in thru cracks and drains in my apartment (heavy smoker lives below me); then it stopped working so well. It started to have a whining sound. I took it to an Oreck dealer and then replaced the fan inside. Well, that's been 6 months ago and it still doesn't clean as good as it did when I first got it. We all know the commercials on how the unit is inside a glass box, but what it doesn't show is that when the dust is processed thru it is still in the air. If you were to look at my unit right now, why is there so much dust on this unit?

Well, this is how it operates. I am constantly cleaning the machine and dusting everyday around it. Sometimes when cleaning the Truman Cell, it doesn't get all the dirt off the metal. I can run my finger across it after it has been sitting in Oreck air cleaner solution for a day and it's still not clean. I am not satisfied anymore with Oreck stuff. I wish for a refund or a better product. I would not recommend any one to buy this product! It's sad that things that work so well at first just can't keep on working even when under warranty.

I have the Oreck XL Professional Air Purifier; the one that is the tabletop and with the blue lights. I never had a problem with this unit. After reading other customer's complaints, I cannot say that I would ever give this unit a bad rating. When it makes a "snapping" sound, it is just zapping particles to kill mold, allergens, and dust particles.

Using this has definitely reduced my need to dust, as well as reduced the smell in my house. Sometimes, I have a get together and although I don't smoke myself, I allow others to do so during the winter months when it is too cold outside. Running this takes care of the odors and leaves the house with a "clean" smell. I would recommend this product to anyone as I have never had a problem to date. Just clean the Truman cell every few weeks and you will be happy. You don't have to wait for the red light to come on. Clean it anyway and you will be happy with the amount of allergens and airborne particles (like smoke) that it takes care of.

I purchased the Oreck XL Tower Air Purifier. It worked well, for a while, in removing "doggy odor" from the house. The first one stopped working after a few months and we did bring it back to the store and we received a new one which worked for about 8 months. The wires inside are now breaking and although we cleaned it, the check filter light never goes off. It makes zapping noise off and on, like it needs to be cleaned, but it is clean. It is too overpriced for quality of the machine.

I have tried several times to get answers to my problems with Oreck products. I now own 3 Oreck air purifiers, the xl is the one I have the most problems, bought it last year at Oreck store in Sarasota fountains store. I called them a numbers of times about it arcing after 5 days and have to clean it every 5 days. I trade in my old one because it needed a motor and could not get one maybe 3 weeks or more. Not to my amazement, but the other old one motor started to make a loud noise.

I went to the same store I always dealt with. To find out tops is now running it. Which I had a run in with them a few years ago about a vacuum cleaner. Another bunch of bull, they don't make any parts for the older ones anymore. Like a dummy, I bought a newer one re-man. I should have stopped before I bought the newer one. We also have a small bagless vacuum. I ask him to sell me a filter for it. Response is they are back order, don't know when they can get one, if they can get one. My point of view is, all they want to do is sell you a new one and don't or can't repair the items that they sell. They really have a way to down the customer that they are doing something wrong.

I bought an Oreck sweeper in the 90s. it is still running & I gave it to one of the people that I employed. I bought one again. I have had trouble with the docking system- it disconnects from the pole after one room.

I called & wanted a replacement but I have to take it to one of their stores. They do not consider my time, gas or anything else. Either do it their way or you ate sol. I know it is a lemon because the other one is still fine.

I now have some physical problems & can not crawl around on the floor trying to fix the docking sys., as I have had a hip replacement in July. I do not feel as if I have to do what I am told by Oreck. I feel it should be replaced without question. I have a cleaning co. (ac cleaning service) & have other machines & know when one is not right. I hurt my hip & groin trying to fix it this a.m.

I purchased the Oreck Platinum XL with a special 20% discount offer. My order form stated $508.75, but my credit card was charged $635.95. Oreck customer service stated the 20% was not credited and they would credit my account . After waiting the 10 days, this credit is still not being handled by Oreck.

This complaint is not so much about the credit due as it is how this company handles their business. The customer service agent stated that she was about as far as I was going to get with my complaint and would not supply the name of any manager. Beware of this company. They are quick to take your money and slow to refund. If you return the vacuum, a refund will take 30 days.

I bought one and got one half off, seemed to be a good deal but I have to say they really didn't work no less dust than normal. They are just fans inside of a fan,what a joke! I ran mine nonstop for a month and cleaned it and it wasn't even really dirty . My air conditioner filter was dirtier, go figure! I have one thing to say junk! I was stuck with junk! My 30 days had expired and one out of the two had just stopped working completely but I really didn't care. It didn't do 1-8th the job, Mr. ** had said anyhow.

Extremely bad customer service. I returned the product unused, unopened. It took six months to get a refund. My credit card was billed twice. It took countless hours on the phone only to reach a call center every single day. I was afraid I would never get my $600 back. The worst customer service experience I have ever had. Unbelievable.

After seeing no results (no improvement of my night-time respiratory problems and sleep, no reduction in dust, no such dirt in the Truman Cell as on the infomercial)from my Oreck XL Air Purifier, I called customer service to arrange the return. I was informed that the 30-day trial period had expired. I was told that I could take it to a local store for service. There was no answer when I called. I put it in a the box and left it there until I had a mold issue.

I called customer service again and then the local store. The manager proceeded to tell me that my experience with the air purifier was my opinion, that many customers are happy with the product. He showed no concern for me as a customer but offerred to give my product a "free" tuneup while making sure that he told me the regular cost of the tuneup. We was so abrasive and unfriendly that I hung up. We would not listen to me. I decide to call back to speak with someone else (with customer service skills). The same person answered. I asked for the manager, only to learn that he was the manager. Based on the treatment I received over the phone, I decided not to make the trip to the store. I cleaned the Truman Cell and tried it for the mold spores that were in my air (after removing almost everything from the rooms and disinfection all surfaces.

I later learned that this product emits ozone which poses a health risk. For this reason is is rated poorly by independent companies (that are not paid by Oreck).

Own an Oreck vacuum cleaner, will never buy another one. The docking station for the bag does not stay on the vacuum. Bag comes off inside and then dirt is all inside the docking station. Don't waste your time telling the customer service they just want you to purchase another one. Please save your money and buy some other vacuum cleaner.

My wife purchased an Oreck XL Vacuum. At first it seemed to perform well, but after about one year it began to fall apart. It is mainly built from cheap plastic, and has no wheels. So, the sled it slides on is made to wear out. You can only get bags and belts at the Oreck store or by ordering them. I would not tell anyone to buy this garbage.

The Truman cell has a 3 or 5-year warranty. The small wires are not covered by the warranty; they are considered expendable or consumable parts. The first time wires broke it was under warranty and two wires were replaced. The second time I had to pay for part and labor. I dropped the unit off on December 31, 2009 and picked it up the first week in January. Another wire broke on January 23. I purchased this on March 2009. It was shipped on March 20, 2009. I have not taken it to the repair shop yet. Should this be considered a defective unit? The wires break as the unit is being used. I have followed cleaning instructions. I wait 24 hours or longer for the unit to dry after cleaning to put the unit back into the tower. Has anyone else had this problem? I have a table model and I have not had this problem with it.

I own a janitorial company, and I was trying out the Oreck Commercial vac., It works great except it burns the belts up so fast. So I thought that you should know that [they] have a very upset customer, I don't know if I will ever buy another Oreck Vac.

The oreck devices are sold by television advertising alone in Australia. Kindly old Mr Oreck appears and makes several promises, including the one that the device will be delivered free of charge for appraisal. The advertisements, however a) demand about $US63 for that delivery, and b) offer no idea of what the devices cost.

This seems sharp practise, and give such warning of the ethics of the company that I've decided to shop with competitors.

A couple years ago we purchased an Oreck Floor Cleaner. We were using it in our home and it caught on FIRE! We contacted Oreck and we were politely told it is out of warranty and their is nothing they could do. (It now comes with a two year warranty, instead of one, like ours. I think I know why) If I owned the company and I cared, I would be interested in WHY it caught on FIRE. I think David O would want to know. But apparently I am wrong.

Purchased a Oreck Pro-Shield purifier, model AIR12B. Device arrived in a timely fashion but was non-working out of the box. Call Oreck Customer Support and went through the requested checks from the service person. I was told to send it to a service depot, at my expence, and it would be repaired. I decided that this was unwarrented and desired to have them pick up the product under the 30 day try-it or return it policy. I was then told that they would not accept a defective device and it had to be in working order before they would. What happened to the "I'll take it back for ANY reason and even pay the return shipping" speech on the commericals? Lucky that I used my credit card and the bank is with holding payment until this matter is settled. Perhaps, this is just a fluke and I am the only one with this problem. It now quitely awaits the return of the UPS girl, I am not out any money and have all the paperwork to back up my claims. If your close to an Oreck store, buy it from there and make sure it works before you take it home.

The air purifiers work great! The truman cell tech is the cell that does the work and that is the filter that never needs replacing unlike some other purifiers where you buy filters and replace every 3mon the Oreck Trumen cell filter never needs replacing. The filter you do replace is the charcoal filter this is only for odor absorption not for the function of the unit, it does not effect how the ORECK air kills bacteria like a bug zapper kills bugs. So if you want an affordable product that really works..Oreck air is the way to go!

I purchased 2 Oreck XL tabletop air purifiers after being told by a tele sales rep that these units would remove the smell of mold from a house we just moved into. From the outset, the units did not seem to be making any difference but I gave it some time. They did give off their own bad smell and we eventually shut them off when they seemed to give my wife and son asthma/breathing difficulties. When I called to complain, I was told that I was beyond the 30 day return period.

At this point I still owed them $513 for the two units, which I told them I would not pay and that they should sent a return authorization or try to assist with getting the units to deliver on the claims that they made. A few months later, I got a call from Anne in their collections department. After explaining my story, she eventually agreed that if I paid $400 that would suffice to completely remove the remaining balance of $113. She gave me her name and reference number which I made a note of.

Almost 1 year later, I got a call from Alpat and Company, a collections agency, telling me that I was in collections for owing Oreck the remaining $113. I dipsuted the claim and immediately called Oreck to dig up my record. They did not have any record of the conversation with Anne, and asked that produce some proof. I could not remember if I had kept the invoice or where I had written down the refernce number, so I asked them to giev me some time to go back through my records.

However Lilian did nothing, and as a result, by June, all my credit card companies began to either close accounts, reduce my available credit or increase my APR.

The net cost to me is now running at thousands of dollars, given that one of my cards jumped from a 1.9% balance transfer rate, (which is only offered to people with extremely good credit, as mine was) to over 33%.

to hold them accountable.

So stay away from the scame of Oreck's products with their baseless claims, and their heartless, spineless employees and agents.

I called this store for a scheduled annual tune-up after recieving a reminder in the mail. I asked if this job could be done by Friday if I brought it in today (Monday). Vicki said she could not gaurentee that it would be done because she had other jobs ahead of me and that she did not know when a technician could get to it because hers quit and one had to come from Lubbock. She said I could get a loaner and pay a $100.00 deposit that would be refunded to me when I returned it.

I feel that this is unacceptable considering that I was told at the time I purchased this vacuum at this location that I could bring it in once a year and it would only take one day. I just think [they] should train staff to be more responsible when they sell a product . Also, please give the store a call and try to schedule a repair. You will be astonished at the lack of care you receive.

Oreck products ave always worked great for me. the cell on the air purifier only has to dry over night. and you can use it in warm soapy water. and the way you know it works is when you hear it arch and see it spark like a bug zapper. dont see why people have such a hard time with the product when there really easy to use.

The air purifiers have worked just as they should.(I maintain it according to the specified instructions.) The Orbiter is my favorite Oreck product.. and one of my favorite appliances I have ever owned.

As with any product you have to take responsibility and do a little maintainance every once in a while to keep them working great. I've owned most of my Oreck products since 2002 and have had little if any issues with them.

I had purchased 2 oreck tower air cleaners and 1 table top one. I was at first very happy till i found out that when i went to wash the truman cells that their is a filter that is non reusable. the stated on the show that there is no filters to replace. their is and so i did that then to wash the truman cell you have to use this spay crap and you cant use regular soap and water and that the thing has to dry for 2 days. but then the thing after a year started making sparks then the other one did then the table top one did. they were getting to the point where it was unbarable so i took it to oreck and they said its not under the warrenty. almost 2000 dollars on crappy air purifiers that don't work. i was so sick of them i threw them out for garbage.

I purchased two XL Air Purifiers. I purchased them to help with my allergies. At first, they worked well. They dramatically decrease the amount of dust/dusting in my house. Then, once I cleaned them, they never seemed to work as well. I did learn, thru trial and error, that I need to clean them about once a month in order for them to be effective in reducing dust. But it was about a year after I first starting using them before I cleaned them. I was waiting on the indication light to turn red, as instructed. But, it never did.

I figured after a year of service, 24/7, they should be dirty. They were very filthy inside, but the indication light never turned red. The motor in one quit working after about 18 months. However, I oiled it and it worked fine after that. Now I oil the motor and bearings every year and after three years now, they have not stopped working.

I am not happy with the performance of these XL's. The infomerical implies that this is the best thing since sliced bread. It does collect alot of dust. I can not tell if it is killing viruses/bacteria like it states that it does...my family still gets colds and virus infections. But it has not made any difference in my allergies, which was my orginial issue for the purchase. It picks up dust...thats about all I can testify to. I do not recommend this product nor any other product that Oreck hypes up to sell...It's lies. I believe a HEPA filter product would be just as effective and I wouldn't have the aggrevation of cleaning it once every month.

$650 for two XL units...about twice as much as they are really worth.

I don't have a complaint as such, but I was thinking of buying an Orek air purifier. Before buying anything and spending money I always look for reviews about the item I'm thinking of buying and came across this site which has proved to be very useful and has influenced my decision not to buy an air purifier from Orek. I did buy an Orek vacuum cleaner about 10 years ago which is still going strong and is the best vacuum cleaner I have ever used, so far it has never gone wrong and beats the Dyson for cleaning, (the Dyson cleaner I bought fell to bits days after I bought it!)

But the Orek Hokey carpet sweeper I bought at the same time turned out to be useless as it didn't pick up anything. I also ordered from Orek replacement belts and bags for the vacuum cleaner which I paid for with a credit card at the time of ordering, only to receive unpleasant letters from Orek saying I hadn't paid for my order. Maybe I do have a complaint, albeit a few years too late. But, nevertheless, the comments on this site have been very useful to me.

I have purchased three of these tabletop air purifiers or air filters and all three of them ceased to work. The lights are on and the fan is running but it doesn't have any high voltage for the electrostatic filter.

I have dismantled the units to find that the secondary of the transformer is open. This makes the unit think it is working, but it is not. Not one, not two, but three units were pooped out. The Oreck dealer had expensive replacement boards, but I didn't want another substandard unit. The high voltage flyback type transformers need to be higher rating to be robust enough for real life application.

I still have not replaced the units. I am out the purchase prices. I still need a couple good air filters.

I ordered an Oreck XL Professional Air Purifier. I received it on time Feb. 10/09. The free gifts, the Cordless ElectrikBroom and Refrigerator Air Purifier were on back orded. I was told they would be in, from 3 to 4 weeks. I called today March 30/09. I was told that the back order could be up to as long as another 4 to 5 weeks. I can under stand somethings, but to waite up to 13 weeks for a back order is a little unreasonable.

By all of the bad reviews I have read about on this Air Purifier. I wonder if I made a good investment, Time will tell. I also ordered a CO2 vacuum on line when it was on TV. Let me tell you it was another disaster. I will tell you if something sounds to good to be true, it usually is. Before you buy on line from a TV add make sure you check the product out good and don't trust the testimonials. They only tell you what the company wants them to say and will never mention the down side of the product. Thanks.

I bought an Oreck Air Purifier and Oreck Vacuum in November 2008 while attending a trade show. I received the Air Purifier in a timely fashion, but did not receive the vacuum as promised. I was then told the model I ordered was discontinued and that it could be replaced at a higher cost, with a new version of the original. I didn't think the value was good, so I cancelled the vacuum order all together. Oreck STILL shipped the item anyway in January 2009 and debited my bank account for the total amount.

I called customer service to complain and to return the unwanted item, and they agreed to send a call tag for the return of the vacuum and agreed to credit my account for the amount charged. The call tag came within a week and the item was shipped back to Oreck. It is now March 24, 2009 and I still have NOT received my refund for the charge against my bank account, and Oreck seems to have conveniently LOST all of my ordering information so they are claiming they cannot give me my refund. I have been back and forth in emails with excuse after excuse, and no one cares to help me with this matter and nothing has been reolved.

Anyone who orders and returns merchandise should be given a prompt refund as a company promises without having to go through this kind of aggravation to get a refund.

we purchased a oreck xl proffessional air purifier some years ago and have never been absolutely satisfied with it in regards to the noise level as well as the quality of cleaning the air. Now a bearing has gone on the end of the motor and oreck will not sell me the replacement part. In essence they have decided I am too stupid to repair their product. Now our oreck upright vacumm is giving us trouble also. This is all very strange because our first oreck vacumm lasted over 15 years. This can only suggest to me, the quality at oreck has suffered and we are now done with dealing with oreck.

Cleaned cell, noticed one very thin wire across plates broken. I removed the single wire, and still doesn't work. I read reviews on the product, and decided to open the case before sending it to recycling. There was more dust, hair and dirt covering the circuit board and motor than there was trapped in the filter. No wonder they strain, make noise, and don't clean the air. A waste of money.

Two years ago I ordered an Oreck vacuum and also an air purifier. I used them for a while and found them both to not work as promised. I was still within my trial time. I packaged them both in the shipped in boxes and sent them back via instructions from the Oreck Company. I never received any notice that they received my returns and when I called customer service to inquire if they had received the packages, they were very rude and told me I had to provide them with the original receipts showing I mailed the Items. Why should I have to do this when UPS scans the return lable and there is proof the packages reached the Oreck company. I told the lady I would scan them and send her copies but I was keeping the originals.

After speaking with three different people this was finally agreed on as being acceptable. I was told I would receive a call back when the items were located. I called back several more times with no answers. I stopped calling trying to get answers and felt they received the packages and UPS gave me conformation they were delivered. They owed me back for the five payments I had alreay made to the Company. The company still deducted a $35.79 payment the following month after I returned the items. I contacted my bank and told them the situation and they stopped further payments to the Oreck Company. Several months later I was doing a routine check of my credit report and found that Oreck had turned my account over to a collection agency, which never contacted me, and had reported my account at key derogatory. I called the company and they are still calming I never returned the two items.

I purchased my first Oreck vac in 1999 and still have the original machine. I don't use it as a shop vac but as a vacuum cleaner. I don't pick up toys or screws or left over dinner and it has NEVER let me down. I also own the Orbiter and 4 Air Purifiers. If you follow the directions and take care of these machines the way that they are suppose to be taken care of, you will be very pleased. I think it's funny that there are people that think that you never have to do anything to maintain a machine and yet when it breaks, somehow it's the machines fault.

I also got 2 of their table top Elite Signature Series air purifiers and they are indeed a waste of money. The motors jam up with dust and this increases motor strain and uses a lot more electricity because the motor doesn't spin freely. I found this out by taking one of them apart before I threw it in the garbage.

Now the second one will only run on the NOISY high speed because of the same reasons above. I smoke so the ozone feature did remove the smoke and its odor. The plates get coated with the tar residue and I've found that I can wash them in the dishwasher (top rack) and it's the only real way to get the gook off. I think it does work for cigarette smoke because non-smoking daughters commented on the lack of odor when visiting.

However due to the motor problems I don't recommend anyone buy this product. Better design could keep the dust out of the motor area and the use of real ball bearings instead of the crap they use would at least allow bearing replacement instead of the whole motor.

As far at the stick cordless vacuum given as a free gift, I am happy with it. Battery is over 3 years old and still keeps a charge. The battery is available on many online sites is is a standard gel-cell 6 v. battery used in many other devices. My battery contacts are not solderered on like some said theirs were. It would be useless on carpeted floors though and wasn't designed for that.

don't buy oreck air filter. they don't work. just a peice of junk

I am writing you this letter rather than sending this Complaint? to those deprecating web sites because over the past many years, I have been thoroughly pleased with the Oreck vacuum products and would like to give you a chance to answer my problems with my Oreck XL21 vacuum cleaner.

ORECK CLEAN HOME CENTER

This past summer, we replaced our flat carpets thruout the house with ****carpeting and our satisfaction immediately and completely ceased. The effortless and easy self propelling/gliding XL21 over the **** carpeting immediately turned into a terrible chore. With my wife and I, both having the beginnings of arthritis in our arms and wrists, it was almost impossible to push the Oreck XL21 across the****carpet.

I took the vacuum back to my Oreck store and was told that, ...We are having many complaints of the same problem since **** carpets have become popular. Our solution is to take out several tufts from the roller so the vacuum cleaner doesnt drag across the carpet.?

We had that procedure done, without much improvement, if any at all. So, we brought our XL21 back to the store and were told, ...Lets take out more tufts. Oreck is coming out with a solution to attach to the bottom of the vacuum sometime soon which will stop this problem.?

Thus, we had more tufts removed, which decreased the efficiency of the vacuum and did not rectify the original problem. A month later, we picked up the new part? to attach to the bottom of the vacuum which was supposed to rectify the ****rug problem. This plastic shim raised the vacuum and roller slightly from the surface of the carpet and basically slid the vacuum across the **** carpet..... literally eliminating any cleaning efficiency by either the vacuum suction or the beating of the carpet by the roller tufts..... even when we bought a new roller for $39.95.

On this date, I went back to the Oreck store for replacement bags (CCPK80F); $39.99 plus tax for 8 bags... for a vacuum cleaner that does not work as advertised. This is kind of sick since I can go on-line and purchase the exact same bags for $28.95; and the roller for $29.95.

While I was at the Oreck store, I brought up the original problem of the XL21 not working on **** carpet and was told.... ... The only way you can solve this problem is to purchase another Oreck (which was demonstrated to me) which was made specifically to address this problem. But, if you have wood floors (which we still have), this new Oreck will not work on bare floors or non-**** carpets so you will need 2 vacuums, one for the **** carpet and one for the regular carpet (which we still have in the basement) and your wood floors?. Is this your new bait and switch scam?

AND THE ANSWER IS............................................
January 21, 2009
We understand you are having trouble with your unit.

We do apologize for the trouble. The only solution we have for the **** carpeting is the Pile attachment. The only other suggestion is to trade the upright for the DutchTech vacuum which can be used with a roller or as pure suction. Again we apologize.

[They] need to sell the wire that comes in Truman Cell. It's definitely a defective and faulty area in entire design. No one should have to pay someone to replace the wires or have to pay for an entire insert after paying so much for one of [their]systems. Some of us know how to fix things and if our system isn't under warranty we need to be able to do that instead of trying to get use to the constant clicking, snapping, and cracking from a broken, bent, or loose wire damaged by...the flow of water? Personally I soaked mine so I don't understand why mine would have become loose. It's ridiculous!

The fact that dust collects around the entire motor area and up the wall that it blows upon make me wonder if system is doing much more than using electric. [Their] commercials are faulty in representing the truth. I will say [the] system does catch smoke, but it's not so easy to clean as shown on commercial and it sure does not catch the dust that blows through it or else it wouldn't be on the wall above it where [the] machine blew it after it entered and exited system.

As a result I have two XL's sitting here unplugged. My friend was happy to give me hers trying to help me fix simply because she was so tired of hers. Oreck's cost is too high on all their products. My sister has to sweep prior using her Oreck Upright. It's either due to the cost of the bags or it's issues dealing with the warranty, I don't know. My advice for an air filter is to buy something cheaper. Yeah, you'll have to keep water in it, make sure you place it in a safe place, clean it out, and you might have to buy two or three of them for different rooms, but it will still be cheaper than one Oreck XL. I'm not rich, but Oreak is with their advertising.

I purchased the Oreck Professional Air Purifier and would like to share a great technique I found for cleaning the hard to get dust from the Truman Cell. Spraying the inside of the cell with a Daily Shower Spray Cleaner (I use Tilex) followed by rinsing thoroughly, removes a large portion of dirt and dust that basic water and soap does not. Using this cleaner has resulted in prolonging the snapping noises (from larger particles getting stuck) from occuring about 10 times longer than basic soap and water cleaning. Unfortunately, I cannot speak on any affects on warranty this could have, but from personal experience, using this spray has only had positive effects on this air purifying experience. Hope this helps any who are unpleasantly stuck with this machine.

Thanks for all the comments about the Oreck Air Purifiers. You all saved me 1200.

About 10 months ago, I purchased a vacuum cleaner from Oreck on their 12 month 0% payment plan. The vacuum cleaner's great. But after a few months, something strange began to happen. On the regular billing date, the 7th of the month, they made an authorization on my Visa account for the regular $33.80 monthly payment. Fine. But then, on the 9th, they made an identical authorization. The second was the one they processed. This left $33.80 on my Visa debit account pending and unavailable to me until it simply dropped off. They have been doing this ever since.

In other words, in order to pay Oreck the $33.80 I owe them monthly, I have to provide them with access to $67.60 half of which they seem to feel entitled to tie up in a pointless pending authorization. I have four other recurring monthly payments - two of which are for larger amounts - and they all use my card information once a month. Now that makes sense to me. The Oreck system just makes no sense at all. Frankly, it seems to me that they are messing around with Visa information that I only want them to use once a month and with funds that aren't theirs at all.

I have contacted their Customer Service people several times. Twice the representatives seemed unable to comprehend my complaint altogether. The third time, I did get something of a response in the form of, We discourage debit cards. I couldn't care less what the Oreck Corporation discourages or encourages in regard to anything at all. I know that hotels and rental car agencies routinely place large authorizations on customers' accounts. But a vaccuum cleaner company? Basically, I want to know how they justify this practice, whether or not they are actually entitled to engage in it and if there is any way that I can get them to cut it out.

On a monthly basis, this practice sets in motion a process that deprives me of the use of $33.80 of my own funds for about nine business days. As well, I am uncomfortable about having my Visa information used in any way that is not absolutely necessary. I was the victim of debit card fraud several years ago and clearing that up was a nightmare. Any pointless use exposes customers to risk.

I purchased an XL vacuum cleaner in 2004 and it stopped working and the motor was smoking. I contacted Oreck and they replaced it in 2006 under the 2 year warranty. The replacement worked for a while, but a month ago it started smoking and caught fire. They will not replace it or repair it because the warranty is for 2 years only based on the FIRST purchase. So I'm stuck with this piece of junk that I paid almost $400.oo for. I also bought 2 so called air purifiers which have never worked and they won't replace or repair them.

I am out over $800.00 for products that are unreliable and undependable.

I don't know about their air purifiers but I purchased an intellasheild xl upright vacuum cleaner from Oreck and paid a little over $500.00 for the vacuum and supplies......it's the biggest piece of crap. I had a dirt devil I paid around $50.00 for that worked 10 times better than this Oreck. For as much as I paid you would think it would pick up something a little heavier than hair and dust.

I took the vacuum back to the store I purchased it from and the sales lady said I didn't have the bag inserted correctly and she put a new bag in for me. It still doesn't work any better than it did before. My 30 day trial was up so I've not tried to do anything farther. I will just never purchase or recommend an oreck again. Will strongly encourage people not to purchase an Oreck.

I bought 2 of the table top air perifiers for over 500.00. One quit and the other made noised that was unreal, I was told to take it to Little Rock for warrenty repair..they thought I was nuts. said that was only a sales store. I saw the ad for the new more advanced for 499.00, now I order the charcoal filter and they send me 4 small white and black and the hepa keeps making loud poping noised. yes I am aware the particles of the larger nature causes some of this but I know this is too much money for the unit I think Orek should at least reimburse for the first ones.

I don`t want a lawyer but if this one causes a fire I have one local

I bought 2 Oreck XL Professional Air purifiers with Silence Technology in 2002. I have never been satisfied with their working order, and as of last year I had to unplug one of them and not use it again as it was sparking small spurts of fire, making loud clicking sounds. I was always afraid it would catch my house on fire. So, when the first one started acting up I unplugged the second one and have not used them since.

I was looking for a service repair shop for them but after looking at your website and seeing so many other customers so unhappy with their purifiers I decided I may just put both of them out on the street for the trash truck to pick up and not be bothered with trying to get them repaired. They are very hard to keep clean, the charcoal filter should be changed (which was not told to me upon purchase).

Paying so much for appliances one would think the vendor would speak the truth about its upkeep and repair. Since this did not happen with our purchase I have decided to not buy any other Oreck article. I have a very close friend who is in the advertising field and he was approached to advertise your product. He advised me to not purchase any Oreck product as your company does not stand behind the product and there should be truth in advertising. I am in the market to buy a heavy-duty vacuum cleaner, but have been advised to check into the Dyson before I commit to Oreck

The consequence is that your name and reputation are both at stake. My pocketbook is $800.00 lighter.

I purchased two Oreck XL Professinal air purifiers, (AIRP series) after seeing them advertised on their info commercial. I must be lucky and should play the lottery as both of my purifier's do expeptional jobs. They have been running 24/7 for over a year. I do the basic maintenance as recommended in the manual, if this is NOT done I suppose there will be problems. Keep it clean and maintained, maybe you will be lucky like I, is it luck or following the recommended directions?

I will acknowledge, when a company produces hundreds of thousands of any product there will be a certain percent of malfunctioning machines. I feel sorry for those of you who have received faulty purifiers as mine are spectacular. It is a shame customer service does not take care of those of you who have received a faulty product. I recommend Oreck get on the ball and take care of their customer compoaints in a timely and hassle free manner.

I bought a Oreck Air Purifier about 1 and half years ago. This thing as been acring up so I cleaned all the time finallly I got sick of noise, cleaned it and the growling noise was worse. Called the 1-800 number and he was a jerk. So I callled a oreck dealer they send it over to a guy near by and he called me the other day and said it would cost around $100.00 to fix this. The motor was gone needed new bearings. I was hot. I will never by an oreck product again

I guess the biggest thing is that they don't back up there product even when it is only 1 1/2 years old for the price is should last longer.

I bought two Oreck Air Purifiers Table top models Both have been in for repairs 3 times under warranty and now 4 years later one is running slower than normal no hi speed. This was the problem all along with this unit. I am totally upset with ORECK and will never purchase or recommend the products to anyone. They wanted to offer me a trade in! NO THANKS I use it as a Boat anchor!

The Oreck Air Purifer I am one who should have checked the consumer reports on this machine before I purchased this at such expense. I run my machine in the basement and or other rooms of my house. I have cats, and alot of dust. I have heard the static sounds maybe, 6 times since I have had it. I cleaned it several times. It is now about 4 to 5 years old, it has now just quit working.

I will take it to a service center and have them check it out, but I will not pay over a certain unreasonable amount, I will just leave the piece of junk on the counter at the store= They can use it for parts, free-gratis. I am not too please with it as are some others.

I have two Oreck XL Air Purifiers and they have made a world of difference in our home air. I have not had the trouble as reported by others. I clean the units every three weeks and change the filters as recommended.

No economic or physical damage.

I have purchased at least three Oreck products over the years. My latest purchase was the wonderful cleaner with the Netherlands Technology. I just learned yesterday that the motor has burned out and the warranty has run out. If this machine was so great, why should the motor wear out in only 6 years--I have always had the required maintainance done on the thing. Now they want $200 to replace the motor, which I do not feel I should have to pay since this was advertised as the most wonderful machine when I purchased it. I have at least three other Oreck products and am holding my breath on their durability.

I did not authorize the $200 motor replacement and labor to install it.

I purchased TWO OREK XL models for my home. One in the very small computer room and one for our bedroom, which is approx. 8' X 14'. BOTH are nothing but junk!! I followed the directions for keeping them clean, bought the foam cleaner, etc., waited each time for 24 hrs. before reinstalling the inside to use it again and each time it just cracks and sounds like it is throwing off static electricity! I could get credit for them machines, but what would I get?? I already have a vaccuum by Oreck. Now that's alright, but the air purifiers stink!

Doing a routine check of my credit report, I discovered a negative item from 2007. Stunned, since I always pay my bills on time, I investigated. Briefly, Oreck said I owed them $80 for a cannister because they replaced a defective one in 2003 and I never sent back the defective one. I was not told this was necessary, would not have accepted a replacement on those terms, and--more important--never received a bill.

Oreck offered me a replacement b/c they wanted to sell me a new item, and I told them the one I had bought was worthless. Returning the defective one was never part of the deal.

Oreck claims they computer generated a bill sometime between 11/03 and 4/04 but could not produce one. According to the collection agency, Somebody at Oreck discovered a lot of old, small accounts in 2007 and turned then over for collection. When I asked Oreck why they had not notified me of this alleged debt, Oreck said they had no address for me, although they gave a good address to the collection agency. They also said they no longer owned the debt and could not forgive it. The collection agent said this was absolutely not true, that they collect for Oreck. Bottom line, Oreck used deception to sell me a product and now is extorting money to settle an invalid claim.

My credit score was lowered due to a debt I never incurred and of which I was never notified. Oreck still cannot produce a bill. In order to keep my (excellent) credit rating, I now have to pay $80 for an item for which I never received a bill and which was supposed to be a no-strings replacement for a useless item. Even when the bill is paid, the item will remain on my credit report.

I bought an Oreck XL Tower and XL Shelf Unit purifier. It is NOT true that you do not have to buy filters, you need to use a carbon or charcoal filter in both units that costs $50 each, and should be replaced annually. That have misrepresented that issue. I have experienced much of the cracking and problems noted by people who posted complaints.

Spent $800 and ended up with two pieces of junk. I strongly urge people to read the Consumer Reports Magazine and look at their ratings. I personally think you are better with a HEPA Unit but keep kin mind that the filter cost is high.

I bought an Oreck XL Air Purifier over a year ago and it has been nothing but trouble ever since. It does nothing but make a loud snapping sound that is VERY annoying. I know Oreck states that this is due to the injestion of large particles, but I have this unit in a small office that is free of any dust or any other possible contaminants.

When you do wash the Truman Cell, the water remains perfectly clear indicating that there were no contaminants taken from the air. When I asked Oreck about this they said THEIR UNIT WAS SO GOOD THAT IT TOOK CONTAMINANTS OUR OF THE AIR THAT WERE TOO SMALL TO BE SEEN BY THE HUMAN EYE!! In other words, if you see no evidence of the unit doing anything at all, then that is just proof at how good it really is! You must admit, that is a pretty good explanation for something that does nothing that is discernible to mere human observation!!

Even as I write this, my trusty XL is LOUDLY snapping at the rate of one per second even though I just cleaned the Truman Cell yesterday. I was fooled by the science behind this unit into thinking that it would actually work, but I was very wrong. SAVE YOUR MONEY, and buy a True HEPA filtration system and you will be way ahead of anything this Oreck joke will ever provide.

I feel that I paid a lot of money for something that never worked well. These big companies don't stand behind their products but make them sound so good.The damages from this is financial;out money for buying the two units just because the tv ad made everything sound great. Never Again . I only want to be contacted if there's a chance to get money refunded;do not put me on any list please.

I must live in a shell. I have had two older air cleaners and I agree they have gotten nosier, but they still work. I bought a new one with the Truman cell and I love it. I do clean them once a week because my wife and I notice that after about 5-7 days we start getting stuffed up. I love them and last year we bought a new Oreck vacuum cleaner and also love it.

I bought our stuff at a store flat out and never needed to deal with anybody so I have no opinion about customer service. I do think a can of cleaner for the air cleaners are way overpriced.

If you are foolish enough to believe their free trial, ask them to explain it. I finally got the 4 units I wanted to try and I think they are complete junk!

I had to clean them every 2 days and then they still arched. I called and they bullied me into accepting new truman cells saying that they could be defective. They said they would extend the trial period. Well guess what I got after 2 weeks of having the units that don't work? You got it, a bill for 1,200!!

I bought my Oreck air purifiers two years ago. At first I was happy but they started to get louder at they worked. Since they are supposed to have a three year warranty, I brought them to the store to be repaired and cleaned (because there was so much dust on the pieces you cannot get to.) They told me it would take 3 to 4 days but it took almost 3 weeks. When I finally got it back, they charged me $50 to have the items cleaned. When I asked them about it they said cleaning isn't part of the warranty. My mom has the exact same purifiers as me and brings hers in every few months and they always clean them for free. I told them this and they tried to tell me we have different purifiers. Our are exactly the same. The two times I talked to them (when I dropped them off and when I called 2 weeks later to check on them) They made it sound like the warranty covered everything. I never would have brought them in if I knew I would have to pay.

I purchased 3 Oreck Air Purifiers about 4 years ago. they are still working great, but I found that I do have to dust still. They did reduce my dusting quite a bit, and I hate dusting. And my allergies, well, combined the Oreck Air Purifiers with their hypo allergenic vacuums have really helped my allergies! I don't have to take medication for my allergies hardly at all. I would rather clean my environment than take medication. I'm always impressed when I clean my air purifiers with an all-purpose cleaner, like Simple Green, all the dirt and blackness that comes off them. I find if I clean them every 2 weeks it helps my breathing more. I love the Oreck Air Purifiers and glad I purchased them and will again when mine wear out!

I had purchased two Oreck air purifiers two years ago. Believing what the infomercial had stated, and I found that the collection grids did collect a lot of dust, but at the same time it was also always all over wherever the machine was sitting. I ran the machine day and night, and then the crackling and popping began. I called customer service, and they told me to clean the grid and let it dry. I did overnight, and the machine still hissed and crackled at me, and the cleaning light was always on. You could not get all of the dirt off the grids if you tried.

And as far as quiet--that was a misrepresentation. Even on the low setting, that machine rattled as it worked; and it seemed to me that the air was no different coming out than it was going in except for the smell of plastic from the machine. I did return both of them before the thirty days and got my money back. But that stick vacuum quit working completely, and the battery would not charge. I hardly used it to begin with.

I just want to thank everyone who took the time to fill out their horrible experiences about the Oreck Air Purifiers!

You have just saved me $700! Thank you so much!

I purchased two of the Oreck XL Professional Air Purifiers after the TV ad. I made the mistake of trusting David Oreck and his ad. One of the units was operational but made no difference in the air quality and the other unit didn't work at all. I wish I would have searched the internet prior to placing my order for Oreck complaints. I'm trying to get a refund and trying to get them to stop taking money out of my bank account. I'll NEVER buy another product that has the name Oreck on it.

I bought two air purifiers. As a gift, I was sent a free broom sweeper which did not work when it arrived. The local store in Columbus, Ga. refused to repair since I bought online. My air purifiers do not even clean the dust immediately surrounding the machine. They never turn red to show they need to be cleaned. What a waste of money.

I bought 3 of them and the blower motors on all 3 were non-functional within 18 months. I had the motor replaced on the first one that went out and the replacement motor wasn't much better. They seem to work sometimes but definately not all the time, and forget the silent mode - very poor quality. It has been my experience that they are difficult to clean, expensive to maintain properly, and very poor service when you have a problem. Not worth the money or the hassle.

I received a certification with my vacuum entitling me to 5 free tune-ups, one per year. After having 2 tunes-ups completed (the first was one year and one month after my purchase date, the second was 2 years and 2 months after my purchase date), they informed me that since I was bringing it in four months after my purchase date, that I forfeited a year. However, I was still within the calendar year of the third year, and it did not say that on the certificate. Three Customer Service employees would not admit that there was an error made, but all said that even though it did not say the tune-ups needed to be completely within a year of the purchase date, that is what it meant. All three were sarcastic and rude. My Oreck vacuum is average in its performance and certainly not what the company claims it to be. I will never buy another one and will never recommend one.

I just want to thank Consumer Affairs and individuals for posting their experiences with the Oreck air purifiers. You guys just saved me a lot of money! I will never purchase an Oreck product after reading how bad they are. Never believe a TV infomercial!

I bought an Oreck air purifier after seeing the infomerical. Mr. Oreck claimed that the unit was powerful but yet quiet. It was niether! What a joke this unit has been. After about 9 months of use the motor begin making a grinding noise. It came with a 3 year warranty so I called the company and was told I would need to take it for repair. I took the unit to an authroized dealer, an hour plus drive from my home. After 2 months at the repair shop, I went back to pick up my unit (needless to say I did not receive my unit back). The unit worked for about 2 months when the motor went out again. I won't be wasting my time taking this piece of junk for repair any more.

Damages are the cost of the unit at approximately $350 plus time and money spent taking unit for repair.

I was really happy to see that there is a site that highlighted the quality issues of Oreck Air Purifier. I bought mine a couple of years ago but it did not last a year. The fan just stopped turning one day. The free electric broom that comes with it also did not take a charge so it just as useless as the purifier. I promised myself not to buy any Oreck product. I regretted the fact that I recommended the product to my two other friends (who actually bought one each) when I got it because we all have the same experience. All our units now are just on the shelves.

The Oreck XL air purifiers simply don't function as advertised. Poor design, poor manufacturing, poor performance. The only thing that Oreck does well is marketing. I have two Oreck XL units, that I have cleaned and maintained per instructions, and they do not (and never have) done anything whatsoever insofar as cleaning particulate matter from the air in my house. A weak fan with a huge price tag.

I purchased an Oreck XL 21 silver Titanium off of the TV on 6/2/07. It was 749.00 with a 21 year warranty. When I took it to the service center above and went to retrieve my vacuum I immediately noticed that it wasn't my vacuum. It was very obvious to me that it had been switched to one that looked like it ran into a lot of furniture-- mine was practically brand new. Paul Hill told me that that was impossible because the serial number was imbedded in the machine and he could'nt have switched it.

When I looked closer at the place where the serial number on the machine was, it was nothing more than a silver sticker that was easily removable and it could have easily been able to be switched to another machine. I found out that Oreck does not have imbedded serial numbers . Because all of his paper trail records were in order as of this point ORECK customer care is not believing me that this man switched my machine.

To make matters more complicated I found my exact model on a JC Penney site-- look under vacuum cleaners and ORECK will pop up and my exact model is there but it is a Silver Titanium model and according to one customer rep that was the 600 series not the 700 series which according to them I received.

I contacted Customer Care regarding the Electric Broom I received when I purchased my 2 Oreck XL Professional Air Purifiers about a year and a half ago. I needed a replacement battery, as mine was not charging as well as it should. When I received the Electric Broom, I was told the replacement batteries were available . Customer Care informed me that they no longer sell this model of Electric Broom, and that the battery is not available. They suggested I contact an Oreck service store to see if they can install the battery for me. The battery is self contained and has a plastic connector that plugs into the unit. NO INSTALLATION NEEDED. I guess they thoughtI would be stupid enough to go to a service center and pay someone to plug the battery in, if the battery were available. I can buy the battery elsewhere, but not with the plastic connector attached. I would have to have the wires and connector unit soldered to the battery.

The only consequences are that the company did not live up to its hype about replacement parts for it's products.

Having owned an Oreck Air XL for a year plus, I then experienced some problems with the blower motor and bearings (squeal, rattle, screech). I thought that a repair at Oreck would be a simple fix. No, after two attempts I was told that the unit parts would run half of a new unit now $400+ (for a bearing, and then a bearing and motor? which was working the first time I sent it in for repairs). That being about the same price I originally paid for a unit, some deal huh? The service side of the house is more bent on moving you into a replacement, than fixing what you have, unless we are talking a belt. But isn't that not any different than many of the electronics stores out there.

On the flip side, while no electronic air cleaner will fix a dirty house (guys you still have to vacuum and dust). My Air XL did far better than Sharper Image's stick or similar Ionic units at pulling the suspended sedimentary particles from the air - I tried both!!! SURFACE dust is not what the electrostatics are made to remove. My collector plates DID collect and capture alot of the junk. The snap, cracle. pop complaints are a FACT OF LIFE with electrostatics (whole house central units have the same issues only most people aren't close enough to hear them). I had a far better home experience with the Oreck unit than without and it unlike other brands does MOVE air.

The only other concern I had was with maybe too much ozone being released. But on that note too the Sharper images stick put out far more ozone than the Oreck and had little effectiveness at recapturing charged particles since it had no fan. The SI was quite offensive if left on for a continuous period of time. I ran both my units 24/7. The Oreck required more cleaning than the SI unit, but it did far more work. On a scale of 1-10 the Oreck rates about a 6, but the SI unit is more like a 1. Still looking for that perfect 10.

Held captive for almost $200 dollars for what should have been a simple mechanical fix. So for someone like me that ran a unit 24/7, it seems that a repair out of warranty is a moot point. Chalk it up as another expense, just as replacing a HEPA filter on other units, but in this case a motor/fan that are not really made to be repaired once they show signs or wear.

I bought the Oreck air purifier because we heat almost exclusively with wood, & there is a lot of dust. In the 6 months or so before it stopped working, I didn't notice any reduction in the amount of dust in the air, & we had to turn the unit off during waking hours because the fan was too loud even on the low setting. Still, I kept it running until the fan recently stopped working.

I was going to find the 800# for Oreck to see about repairing it, but after reading the stories of others with similar experiences, I don't think it will do any good. Chalk it up to experience & a loss of hard earned money.

I'm out $200. I bought the unit before the price doubled to $400. My spouse & I work hard for our family, & don't have money to waste on appliances that deliver no value.

I bought an Oreck Air Purifier from a dealer about six months ago. It has completely stopped working and Oreck tells me that’s because I did not purchase directly from them, they will not take any responsibility.

It makes a cracklen noise, that would keep anyone up.

I think the Oreck Professional Air Purifier is an incredible rip-off. It DOES NOT do anything it says it will do and creates more dust as far as I can see. And it steams me when I see the charge to my credit card each month. How is one to know that it is so ineffectual and a piece of garbage within 30 days!

I recently purchased one of the new 6 stage air purifiers from Oreck.com and have had a couple of rather serious problems with it. First of all, it doesn't take any dust our of the room. When you clean the Truman Cell, the water comes out perfectly clean with no discernable discoloration. The collection cells show no dirt on them.

So you might ask, then why are you cleaning it? The reason is my second complaint concerning the unit....it SNAPS, very loud, exactly like a spark plug when it fires. There must be considerable voltage in the unit as you can actually see the spark as it jumps from collector plate to collector plate inside the cell. I understant that Oreck considers this normal but indicated that this should occur only when the cell is absorbing large particles and you should clean the cell when this occurs.

It has been my experience that this loud snapping occurs usually within 24 to 48 hours from the time the cell was last cleaned. It then takes almost another 24 hours for the cell to dry to the point where it can be used again as when they say the cell must be dry, they really mean DRY!! As a result, you use the unit for a day or two and then it is out of service for another day or night as the unit dries.

I guess that really doesn't make much difference as the unit doesn't take any dust out of the air anyway.

I bought an Oreck Air Purifier as I have forced hot air and the worst thing that I am allergic to is dust. I have tried many aircleaners/purifiers through the years, so I can breath during the winter months in my house. I have to say I was really impressed by what was promised from the Oreck Air Purifier UNTIL I received it. I set it up in the bedroom and it was loud on the high setting and hardly passed any air through on the lower settings. Then within days it started making loud rattling noises. I called to return it and they said I had to take it to a store and send it out to be fixed.

I called the store and they said they could send it out but I would be without it for three weeks. Thinking I needed it, I passed on sending it out and dealt with the noise. The funny thing is, I got sick of the noise and decided to shut it off and see what happened. My breathing, throat, & noise weren't any worse. In fact, it was exactly the same as when the filter was running. So that tells me that I wasted a lot of money on a product that doesn't even work or do what was promised. And the sad thing is - I am still paying for it on my charge card and still have breathing problems. Also, the blue vacuum that was one of the free gifts send with the air cleaner was a joke! It didn't pick up anything. I threw that in the trash. I am truly disappointed in Oreck products! No more Oreck products for this kid!!!! I feel I was really taken for a lot of money, money I can't afford to spend!

I purchased 2 Oreck air purifiers several years ago only to have one not work within 6 months because supposedly the filter was dirty. The second stopped working 6 months later. Trying to call Oreck customer service is like trying to call the Pentagon. However their Sales Dept picks up on the first ring. I ultimately gave up and promised myself never to buy another Oreck product again. My only recourse is to warn everyone and anyone I know to never be duped by those misleading and corny infomercials. In the US you are allowed to continue to exploit your product without censure until such time as the American public has had enough and they send a message by boycotting ineffective and overstated merchandise.

If enough dissatisfied consumers who have been duped can prevent one purchase of an Oreck product and that person does the same, eventually Oreck and other over hyped manufacturers will not be able to afford the cost of infomercials which is a vast arena of innocent consumers. Have you ever noticed how many Oreck service dealers are in business? They are in every State and in most cities. Doesn't that speak about the reliability of the Oreck products. Count me in as a very dissatisfied former Oreck customer

In 2002, I bought a XL 3600 vaccum cleaner from Oreck. Page 3 of their warranty says 10 years on housing, 3 years on all else. Page 4 has a diagram with each part pointed out with an arrow and numbered. #14 points to exactly the part on my vacuum cleaner that is cracked in several places, and states Fan housing. Moreover in their own diagram there is NO other part labeled housing. I called Oreck and they told me it was covered under warranty and to take it to the closest Oreck store. I did. It is 20 miles away. They refused to honor the warranty.

So I returned home and called Oreck again. This time they refused too. I spoke to a Supervisor of customer service at Oreck: Dean, ID#1668. He refused to replace it under warranty stating the fan housing is not part of the housing, it is part of the motor. It is not part of the motor. It is a plastic tube, and moreover it is the only part with the word housing in their own description! He still refused. Days before all this, my daughter just asked me which vacuum cleaner she should buy. I told her Oreck. I just called her and said don't ever buy an Oreck.

Bought two Oreck air purifiers and after two months they became ineffective. The indicator light that tells me to clean the filter never comes on anymore.

Continued sneezing and loss of $500.00.

In August, 2004 I bought into the infomercial and ordered two Orek air purifiers. After reading what others have said about them I feel vindicated and now know it was not my imagination that they do not perform as advertised. I am on a fixed income. It was not easy to come up with over $500.00 in hopes of removing dust and allergens as promised. THEY DID NOT REMOVE DUST at all. In fact, the only place the filters gathered dust was in parts of the machine impossible to clean or remove. I was also told it was not necessary to purchase the filters as they were only for odor removal

As stated above, their filters cost me over $500.00 and on a fixed income, it was not easy. That next month I did without medicine to pay Orek. Because I have severe allergies I believed Orek when they said it would remove dust and dirty air. Now, only when I can afford it, do I buy the charcoal filters. I'am distrustful of all air purifier sales pitches and will think long and hard before I get suckered again.

I, too, feel that I was ripped off by my purchase of the Oreck XL air purifier. From the beginning it seemed to only be spitting out the same air that was going in, and my allergy symptoms were in no way relieved. I spent $350, plus the filter replacement and cleaner sold to me by the Oreck dealer. The cleaner, by the way, stained the metal in the machine.

Also, looking at the mechanism itself, it seems entirely too simplistic to be as high quality of a purifier as claimed. Boo, Oreck!

I wish I'd thought to check out the Oreck claims before I bought one. Yes - I let the infomercial and the believable old geezer sway me.

I was a few days into the worst attack of hay fever I'd ever experienced; it was desperation that forced my decision. Even worse, I let the 30 days go by without returning it.

Prescription medication took care of my symptoms. There's never been any evidence of dirt/dander/dust/whatever on the oreck's panel.

I wasted almost $400 on a product that does nothing.

I purchased the Oreck air purifier and feel that I was really ripped off. I think this machine is a peice of junk. They lied, in their advertisement, saying you never have to buy filters.

I, t oo, purchased the Oreck Air Purifier advertised on their infomercial. This device really does not work at all. I can run it non-stop for months and the light indicating that the machine needs to be cleaned never comes on. Close inspection reveals little dust, etc, collected. I have more dust around my computer table and on other surfaces in the small room where the machine is used than can be found in the machine itself. This product is of little to no value in my opinion. I'll never buy another Oreck product no matter what. I feel scammed.

I bought 2 purifiers from oreck based on their info-mercial they clame you never have to change another filter. When I asked the customer service rep. about the fact that as soon as you open the box there is a notice that says you should replace the filter every 3 months she told me I didn't have to replace it I could just remove it because it was just for removing odors. They don't tell you that on tv.

I was ripped off for the cost of two pieces of garbage!

I purchased an Oreck air purifier in sept of 04 and have used it continuously. There is no reduction of dust in my house and I have vertigo and broncial irritation from the use of the ionic feature. I now know from my doctor that ionic purifiers are harmful. when I called for my money back they refused saying that I had had the product for 18 mos. I have been sick for 6 mos. and sick for wasting $379.90 on a product that does not work

My vertigo started last summer and by Nov I could barly function after 2 trips to the doctor, a MD i was not better. So I went to a Naturopath and we were able to determine that ionization had irritated my membranes in my broncial tube and in my inner ear. My doctor advised me to get rid of the ionizer air purifiers.

I wanted to see if anyone had the same experience that I have had with the Oreck. I asked the Oreck store about the lack of performance and they say it is normal! What were they selling on the TV ads? Bottom line is that the (2) units combined have not performed as well as the screen of my 21 inch TV.

Allegies continue, dust in air is still a problem and about $500 wasted on the two units.

We took our two Oreck air cleaners in for repair about five month ago and we've called them five or six times. They keep telling me that the parts are on order and I've never heard from them again. I've all so called the 1-800 number at Oreck's and they told me that part was back loged, and that's been six weeks ago, but I could buy a new one if I would like.

I was a contestant on a game show and won air purifiers as a consolation prize. Oreck company shipped me five purifiers to my home with my address on them. I had no need for them so I donated them in my community. Then sent me a letter bout a month later stating that it was a shipping error and that I needed to either pay them 1500.00 or return the units immediately. Since I no longer had them that was impossible.

I sent them a letter and got no response. I called and was told I had ordered these units and must pay or it would be turned into collection agency. I sent another letter and requested a written response instead received another invoice this time stating it was my final notice before collection action was taken. Each notice by the way is for a different amount. I did some research and found under the postal reorganization act that they cannot send me invoices and harass me as anything sent to your home and addressed to you is yours to keep. I had no idea that these were not included as my prizes.