On 03/17/10 I signed a contract with Nutrafit for 10 weeks of meal deliveries - at 6 meals per week (60 meals), for a cost of $555.00. The agreement authorized Nutrafit to charge my account automatically every 10 weeks for the $555.00 due.
On 11/15/10, during the 7th week of a payment made on 09/03/10, Nutrafit said they needed another payment and that I was in week 10. I refused it and checked my records only to realize that they had also overcharged me twice during the year by deducting the $555.00 from my account prior to the 10 week period - as listed below:
03/17/10 - Initial payment for 10 weeks of meals05/14/10 - charged $555.00 (after only 8 weeks)
06/21/10 - charged $555.00 (after only 3 weeks)
09/03/10 - charged $555.00 (after 10 weeks)
11/15/10 - wanted to charge $555.00 (after only 7 weeks)
I have been trying many times, by phone and fax - On 12/04/10 another fax was sent referring to a telecom with "Mike" who assured me that they just needed. A few days to verify my account and he would call me. After many more times, I realize that they were just ignoring me totally and still are today. I believe that they are hoping I will just forget it and go away, but I have bank statements for the charges, an Excel file on the meal delivery record, and a simple calendar. They would not be able to show otherwise since I signed the menu for each week as a receipt to them. They simply won't have any signatures after 11/05/10.
