Complain about a product or service

JUN PureCleanse

shelley of marshall, , TX November 21, 2009

I sent off for a free 30 day trial, plus shipping and handling. I put in my debit card information to cover shipping,2.95. It charged to my account upon shipment. Then several weeks later I was billed over 80.00 to my checking account with out my knowledge or consent. I was given no notice, by e-mail or standard mail. As a result of this charge, my checking account went into overdraft causing insufficient funds charges to be accessed on three transactions.

ann of fayetteville, NC November 19, 2009

I had ordered this product online along with another product called Avesil. It had a 14-day trial period to cancel. I had cancelled the product within 14-days in order to keep from being charged the full price and return the merchandise back to them according to their invoice. I had paid for a shipping label of 7.05. Well the e-mail that they had sent me said that I had 10 days to print this label.

On Oct 31, 2009 I was charge with a price of 79.95 that came out of my bank account. I had used my bank card in the beginning for the trial. When I had called and spoke with Andy from customer service, he words to me was that I didn't received the merchandise within 10 days according tto the terms and conditions. I have looked at the terms and conditioned and printed it and see no where in there where it states that you have to have the merchandise back to them in 10 days. He refuse to give me my full amount of money.

I explain to him that I had the Swine flu and even if it was to be returned then I couldn't have gotten out to send it. His reply, to me was that I should have gotten a relative or neighbor to mail it for me. He did reimburse me back 20.00 but I think that I should receive all my money back being the fact of the matter I was sick and it didn't state that in their terms and conditions.

If you check out this website you can see for yourself. I am just wondering how many individual they have ripped off with this same scheme. i want to know if there is a way that I can bring a civil suit against them for not having information into their terms and conditions as they reply it is.

The consequences that resulted from this was that I had to take out a loan to pay my rent. If I had not gotten that loan, I would have been served court papers for an eviction out of my place. Also, this company doesn't recognize the fact that I was ill and could not be around another individual. It upset me deeply that they did not care if I was dead or not as long as they got their money even though I had cancelled the continuation of other products and the one they had sent on trial.

Connie of Littleton, CO October 29, 2009

I receive the product JUN Pure Cleanse with a 14 day risk free trial. I called the number included in the box and canceled it. But, the charge still showed up on my credit card. They informed me that I had called the wrong number and charged me anyway. I told them who I talked to and the cancelation number, but they insisted that it was a different company. They charged me 79.95 and refused to accept my cancelation.

It was extremely expensive, they were rude when I tried to straighten it out. And, the cleanse did not work at all, that is why I cancelled it. I would like to know if how many of thes companies are related and claim that you called the wrong company when they are in fact the same company.

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