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Consumer Affairs


Zounds Hearing Aids


Consumer Complaints & Reviews

Don't buy this product. It's junk. After only 2 years, the Potanza 16 model failed. And all I was offered is a refurbished replacement for $600. Their customer service consists of an answering machine that in itself speaks volumes. Don't say you haven't been warned.

Our store in De. has been closed and the nearest store is over an hour away. I have been contacting corporate offices every day and receive no response to my calls/messages and also my e-mails. To make matters worse the store manager in the Pa. store (over an hour away) be-littled me upon discussing my displeasure with driving to their store for service.


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