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Consumer Affairs


Binson Hearing Aids


Consumer Complaints & Reviews

August 2007 I went to Binson's to get my Binson hearing aids volume raised. Mr. P said the newest, latest, best ever hearing aids are available, and they are so much better. He said there are 3 types, and these are the top of the line. $6,000.00 for 2 hearing aids. That is very expensive so I asked how long will they last. HE SAID FOREVER, THEY CAN ADJUST THEM AS MY HEARING CHANGES. I thought that would solve my problem, so I bought them.

Well, they don't work, I go back almost weekly and the adjustments don't improve my hearing. The volume goes up when I wear them,but I can't understand the words clearly. When I'm in a car, or at a public meeting, or at a table, or watching tv, I get about half of the conversations. But every time I go back, rather than fixing the problem, Mr. P gives excuses.He says my hearing changed. I said you told me they would last forever because they can adjust as my hearing changes. He said I should read lips, that is not why I spent all that money for hearing aids. He said I should face the people I talk to. When I'm at a town hall meeting, that too is impossible. He is more interested in giving excuses than realizing that they are not working.

I have struggles since 2007, and at this point I would like to return them and get my money back. It is a sad situation when I cannot hear what people are saying, and everyone around me can hear. Please help me.

my brother & I went to Binsons to have our hearing aids adjusted for sound (Binsons aids). Royal Oak Andy told of the newest ones that would last forever because they were adjustable as your hearing changes. Of the 3 types he said they have, these were the new top of the line. We paid $6,000.00 for mine and $6,000.00 for brothers. (total $12,000.00. Only to find out they don't work. We go back almost weekly. They screech, whistle and my hearing is terrible. I cannot understand TV or people I talk to. And the Noise reduction and phone button don't work. Andy lied and we are on social security, had to pay every cent of the cost. I want my money back. That is fraud when he told us they could adjust as our hearing changes and they last forever.That simply is not true


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