Binson Hearing Aids

Irene of Hazel Park, MI February 3, 2009

August 2007 I went to Binson's to get my Binson hearing aids volume raised. Mr. P said the newest, latest, best ever hearing aids are available, and they are so much better. He said there are 3 types, and these are the top of the line. 6,000.00 for 2 hearing aids. That is very expensive so I asked how long will they last. HE SAID FOREVER, THEY CAN ADJUST THEM AS MY HEARING CHANGES. I thought that would solve my problem, so I bought them.

Well, they don't work, I go back almost weekly and the adjustments don't improve my hearing. The volume goes up when I wear them,but I can't understand the words clearly. When I'm in a car, or at a public meeting, or at a table, or watching tv, I get about half of the conversations. But every time I go back, rather than fixing the problem, Mr. P gives excuses.He says my hearing changed. I said you told me they would last forever because they can adjust as my hearing changes. He said I should read lips, that is not why I spent all that money for hearing aids. He said I should face the people I talk to. When I'm at a town hall meeting, that too is impossible. He is more interested in giving excuses than realizing that they are not working.

I have struggles since 2007, and at this point I would like to return them and get my money back. It is a sad situation when I cannot hear what people are saying, and everyone around me can hear. Please help me.

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