Cigarest

I ordered the free trial for $5.95. Twenty days later, one package arrived with a three-month supply. Five days later, a charge for $99.95 was billed to my card. I called and quit the Cigarest plan. Customer service said she put the info in the computer, and my charge would be refunded, as soon as they receive their product back unopened. I am about to send their system back. My concerns are, what happened to the free trial? How much is the refund, and what is in the future?

Hi. I'm sorry to hear that you were also scammed by this predatory company. My co-counsel and I are filing a class action against CigArrest. If you are interested in sharing your experience and participating, please contact me at your convenience. Thank you.

I had ordered the product in 2007. After receiving it, it sat on the table unopened for 6 months. As part of their agreement, they would charge and ship additional product periodically, unless I cancel. After receiving the second shipment, I called and canceled. The customer service person pleaded with me not to cancel for 20 minutes on the phone. I held my ground, demanding cancellation. Finally she said that it is canceled, after sending the second shipment back, which of course I did. Now, 4 years later! I received a call from the credit card company, about a potential fraud in the amount of $69.00. I then filed fraud proceedings, and change the account #. Today, I read the consumer complaint reports, to find many others in the same fraud problem. If this is happening to you: cancel the card or account immediately, and file fraud charges with that institution. The only way we are going to get any justice on this, is a class action suit. Good luck, well intended folks!

I have yet to research all the financial damage they have caused since 2007. I'd be happy to provide the documentation when I collect it. This company needs to be stopped! The fact is, they are abusing the banks and customers, with misleading products and charges. The product itself contains tobacco products, and may very likely lead the user to be more addicted than ever, to tobacco. Talk about collateral physical damage! Getting ripped off in small amounts is minor, compared to the physical damages of a continued, or more severe addiction problem, because of a nasty company with a product and intention, only to continue your addiction and steal your money to boot!

This company ripped me off. I thought I was getting a free 90 day trail sample only thing I was being charge for was the shipping handing. Boy was I wrong. They started deducting $97.85 from my debit card each month and a additional $2.00 each month. I thought risk free meant risk free!

Now I am out all this money. I did receive 1 box of the "Free sample" nothing else. I had to turn of my Visa Debit card plus out all this money. This has added additional stress resulting in me smoking more!

I ordered the product CigArrest under the impression that I would get it free just for paying the shipping and handling costs. I, about a week later, noticed that my bank card was charged unusual amounts of $0.30, $0.90 - just little amounts here and there. I had expected that my account would be charged $5.95 but all these little charges added up to over $10.00. I called CigArrest customer service and asked why these little charges were on my account. I was told that they occur as the order is being processed.

I received the order and I must say that the product has worked well for me. Today, I was checking my bank balance, as so often I do, when I saw a charge to my account for $97.95. I called CigArrest customer service again and spoke with Brian. He said that the charges that would be charged to my account were in the information that I agreed to when first ordering.

I explained that I was not aware of this and that I was not happy! I wanted him to cancel any further shipments (which I wasn't aware was coming either). He said he would and gave me a cancellation number. So we will see what happens. But beware of this company. We will try anything to get help in combating the cigarette habit. But this company is a scam and wouldn't have to be. It has helped me, but maybe I was at a point that anything would help I was ready to quit smoking. I am going to call my bank and cancel the debit card first thing tomorrow when the bank opens.

I called the 1-800 phone number for Cigarest and ordered the free trial that $6.95. On my December 2009 bank statement, 2 withdraws were made from my account for the amounts of $37.95 and $2.00, without my authorization. I called and canceled the next shipment within a matter of days of ordering the free trial, yet they still took money out of my account without my consent and I never received the product either.

I order a 90 risk free trail only having to pay s/h . They told to me to say that i agree to pay the s/h of $5. And no other payment. they told me if i wanted to order more i could call and buy more And now they charged me $99 which i did not give any permission to do so and was never aware of that they would do so. They also want me to return it in order to get my money back. But being in overdraft i have no money to pay to do so

on or around March of 2009 I ordered a 30 day risk free trial offer from the cigarest Co. I returned the product by mail with a confirmation number they gave me, and my money was refunded back to my account. On Oct. 23,2009 I checked my bank account and there was a charge of 69.00 from a le Health Essentials ca that I did not authorize.

I tried to call that number to find out what that charge was for and who authorized it with no avail. There was no way to talk to a person. I continued with the call and cancelled the order that I never made and they gave me this verification number for cancellation. However I would like to know what I suposedly ordered, and how I can make sure this company can not do this again.

I talked to the cigerrest company and they said that there was a discloser that allowed them to charge my account. I cannot find any such discloser. I have not received anything for this charge they put on my account nor expect to. I hope you can help me with matter. I am on unemployment and this transaction has left me with 16.00 let in my account for the week. I cannot pay my credit card payment and have no money for food.

I ordered the 30 day trial and a few days later they took $207.65 from my credit card. I called them and they said that I signed up for the lifetime plan and I told them that the girl's computer froze up, so we did not think it went through. I told them to cancel it, but they said I had to wait on the package to get here and refuse it, then when they get the package back, I will be able to get my money back. They took the money on 10/02/09 and I still haven't recieved the package.

I called for the free 30 day trial for 3.00 shipping and handeling. My husband and I are always looking for a way to quit smoking that would be somewhat easy on us. What I found on my bank account was 4 withdrawls for anywhere from 1.05 to 1.40 which caused me 3 charges costing me 84.00 in overdraft charges.After this I went on line and found similar experiences with this company. As of right now Monday moring I am going to cancel my debit card and block these people so they don't go as far with me as they went with the others. I also will be willing to go into a classs action with others against this company and their unethical practices. That left me with my second to last pay check being 10.00 after all said and done.I freaked! My husband is on disability and I work for a temp company at min wage.

I answered the 30 day supply of Cigarest for 3.00 shipping and they charged me almost 6.00 over several debits to my account. Then received 90 supply which I didn't ask for. No mention of 90 days to be shipped and got a charge 97.85 on my checking account. Called them and they said it was approved to be drawn from account. They were so sorry and send the 60 day supply back and I would get a refund.

sent 90 days and charged me 99.95

I visited their website and left no message. They called me so I ordered a free 30 day supply.S&H fee of $3.00. I found consumer complaints and then decided to call and cancel this order. Not even 12 hours after I placed it. I called the number of the person who contacted me and they gave me the customer service number. I called and spoke to Brian. He told me how good the product was and I informed NO I AM Cancelling this order. He said okay. I took his name, employee ID number and requested a cancellation number and letter to be sent to me confirming my cancellation.(we will see if this happens) They have my address. I asked could he email it to me he informed me no they don't have email address. Yes, they do. I gave them mine.

He informed my my account was not charged or pending and he would see what he could do to cancel it. I hung up and called my bank immediatly. I had a feeling someithng was not right about this. I used a debit card. They informed me a fee for $1.50 had been posted as pending! I then informed them that I only authorized a $3.00 charge from Cigarest.Also, I checked about this company online and about how they charge people with a few cents here a and dollars there. I don't know how this company can charge what it wants to.

I then cancelled my debit card and the bank will try to file for the money back from the company. I am out only $1.50 so far. BEWARE CONSUMERS. This company needs to have a class action suit brought against them. They target people that want to quit smoking. My insurance won't pay for me to get any meds to help me from smoking. We want to quit smoking, not deal with a company that does business in this manner and add to our stress. If you get suckered by this company you are not alone.I am a very fickle consumer and feel that I am pretty educated so this can happen to anyone. Call your bank or credit card company immediatly and cancel the credit card. They don't have access to your account, only to the credit card.Some banks may give you a bad time about poor decisions, who cares, just tell them you made a mistake, we all do! Don't let them talk you out of cancelling the card. New ones can be sent.

Good luck to all who has to deal with this company. I wish they would get shut down due to the sneaky ways they do business. By the way they called me at my home. I viisted their site so how did they get my phone number? I didn't give them any information so if you want free, NEVER visit thier site as they collect some kind of inforamtion from your visit.

I am sick with worry and have spent nights without sleep due to the stress that this company can still finacially ruin me.

order cigarrest for myself and my son. was told it would cost 7 dollars for a one time purchcase. that was in 12-08. in feb.09 199.70 was taken out of my ex-wifes account [she let us use her debit card]. she called and was told that was payment for the first orders and that the product had to be returned. we most likely not recieve our money back and we have to pay for return shipping

the money taken from my ex-wifes account caused her rent check to bounce

I ordered the free 30 day trial from CigArrest. I was told that all I would be charged was S/H. I was also told by the rep. that if I wished to continue the program I could reorder the product. I tried it and it is not worth the plastic bottle it came in. I threw it away. I never recieved anything else from this company. But when I checked my debit card balance. I ordered in May 08 and this is what they have taken: JUNE $2.00, $0.25, $0.20, $0.30 (I figured this was the S/H) JULY $0.08, $0.01, $0.15 (I called them and was given the run around and no refund..wrote hateful email) AUGUST $59.90 (I called them again and was told that it was a mistake) SEPTEMBER no charges,(thought it was over and still waiting on a refund) OCTOBER $61.90, (I once again called them and yet no result and yes still waiting on the refund that was promised) NOVEMBER $39.95, (REPORTED TO THE BETTER BUSINESS BUREAU AND YES CALLED AGAIN) and now JANUARY $59.90!!! This debit card is what my child support is deposited to. I will now have to change my card number!!!

I called to order the product and was told I only needed to pay for shipping. When I checked my account I noticed that there were a lot of small charges like .25, .40 $2.04 and more. I received the product and it was so horrible it would make you want to smoke. I was checking my account about a week later and noticed that they had withdrawn $108.09 from my account. I called them and they gave some bull crap that it was a 90 day supply and I would have to return the product before I get a refund.I let them know that if I did not see my refund within a week from returning the product I would be talking with the Better Business Bureau.

As well, the company completely misleads you thinking you are receiving a 30 day supply, but they actually send out a 90 day supply not telling you that if you want to cancel the membership you need to return the full portion of the supply sent.

The worst part about it was that my boyfriend was the one trying to quit so we ordered two 30 day free supplies in one of each of our names so my account reflected double the amount.

As a result of this, my bank account did reflect the charge of 108.09, in addition to the several shipping charges. I had to file a freud claim with my bank, close my account for future withdrawals from them. Constantly call them to receive my refund, spend extra money to receive delivery confirmation on returned products, return shipping costs, and well that was a lot of time and aggravation on both of our behalf's.

I called to order the product and was told I only needed to pay for shipping. When I checked my account I noticed that ther were a lot of small charges like .25, .40 $2.04 and more. I recieved the product and it was so horrible it would make you want to smoke. I was checking my account about a week later and noticed that they had withdrawn $75.62 from my account. I called them and they gave some bull crap that it was a 90 day supply and I would have to return the product before I get a refund.I let them know that if I did not see my refund within a week from returning the product I would be talking with the Better Business Bureau.

The money I had in my account I had already adjusted for bills that were in the mail. I had to borrow the money to make up the difference and avoid overdraft fees of $39 dollars for each check that would bounce which was 4 at total of over $200.00.

I ordered a free 30 day supply of cigarrest. They said they would charge me 3.95 for each order. They said nothing about sending a 90 day supply. I cancled wiht in 30 days and they still charged me 99.85 for both orders for my wif and I. This was not the deal. They are miss leading there costumers and this needs to be stopped.

I was out 200$ untill i send the product back. I cant afford to have 200 out of my bank account. With so many complaints a class acction suit needs to be issued.

Alot of my story is the same as the others. I ordered the free 30-day trial. Agreed to pay the shipping charges. Was told this was the only thing that would be charged. They took out all these little amounts. When I got my product, I got a 90-day supply. I called them and was told that was their way of shipping. Was told I could send the extra back but it would be at my expense. Cancelled any further shipments and got an RA#. I had no way to return it UPS so I took it to the post office and had them send it the cheapest way. This did not have tracking service.

On 10/06/2008 my account was charged for $99.85. I called them back and spoke with another rep. and then asked to speak to a supervisor. They were not available, but would call me back. No retrurn call was made. Called back again 3 days later and asked to speak to a supervisor. The rep(I have name and badge #) told me my bank account had been reimbursed for $59.90 & $79.90 (FUNNY DUHHHHH) This is more than I was even charged. Received a call from a supervisor, I asked about my refund and was told I would not get anything until they got their product back. I sent it I have no control over if it got there or not. I have not had anything but lies, and false statements. They mislead the public and it needs to be stopped.

I am on a fixed income. I wanted to try the prouct to stop smoking due to health problems. I thought it would help take the edge off and I would be able to quit myself then..I did that with another product years ago. It not only has cost me money I don't have but has made me so upset I am smoking more.

I ordered the Cigarest program to try for free for 30 days. I was billed $5.95 shipping in strange increments of $.25 to $1.04 (about six that added up to $5.95). I was mislead about how much would be billed to my debit card after 30 days. I was told that I would only be billed for a month's supply at a time and a 90-day supply was $99.85. Well, divided by three, that's about $33 a month or so and that's reasonable. I didn't worry. I was shocked to see the $99.85 show up a month later.

When I called, I was told that I could send the product back. Well, I hadn't even opened the box yet and the damage to my bank account was done. I called and was never made clear on whether they were charging $99.85 for a one month's supply or a three month's supply. At any rate, the company is completing misleading and devious in their methods. On top of all that, the product is low quality and certainly not worth $99.85 a month.

It's an expensive lesson that caused me, too, overdraft fees in my bank account at a time when every penny counted.

When you order this product on line for a free 30 day supply, they send a 90 day and after 30 days they charge your account that was used to pay the $6.95 for shipping and handleing $99.85. I called my bank to stop payment. They contacted Cigerrest and I was given an address to send back any remaining product to get a refund of my money.

This was my grocery and gas money for the week. My family just wont eat I guess. I did not even quit smoking. And if I had this most likely would have started me agian.

With your order today you will receive a 30 day supply of CigArrest FREE along with the Complete CigArrest Welcome Kit. This Includes the CigArrest Program Guide and Exercise Handbook, the CigArrest Stop-Smoking Audio CD, plus a 30 day supply of VitaGuard smoker's vitamins and CigArrest Gum -- ALL FREE. To prevent any interruption, you will continue to receive additional supplies for as long as you wish to continue.* You'll get everything you need to get started with your free supply!

The above is what I saw when I placed my order...what I didn't see...in hidden tiny-winy print under the SUBMIT button was THE REST OF THEIR STORY. While checking my credit card online, I found 7 shipping charges over a 3-day period for CigArrest. Thinking this looked sneaky, I checked the internet and found all the complaints about Cigarrest charging banks and credit cards for 90-day supplies without permission. What none of us saw when ordering the freebies, was hidden under the Submit button in very-fine print

Im sure very few of us would have ordered anything if we had read what was hidden under the SUBMIT order button. We better enter the 21st Century and start making sure our givaway vendors arent trying to do something under the table, especially us old folks who have been spoiled with honesty and want to trust internet shopping. Cigarrest is not what is known as user-friendly shopping. We must start checking our order form like an attorney. If I catch someone else doing this, I wont order from them. As they say, What Goes Around Comes Around..Cigarrest hiding the facts. Beware!

I ordered a thirty day supply of their product for a 6.95 shipping and handling charge and received it in the mail today. When I opened the package it contained a 90 day supply,so I got on there website and discovered pages of complaints from people who had money taken from there bank accounts and credit cards.

I ran to my phone and called my credit card co. and told them what I discovered and they checked to see if cigarrest had attempted to take any money and,thankfully they had not done so, YET!They cancelled my card and issued me a new one. SO, cigarrest will get there product back and I wont lose any money but the shipping. This co. needs to be stopped and stopped now,this is fraud plain and simple.

The Sheriff's came out to take a statement and researched it and found that I am one of many, many, many Cigarrest customers who's name and information had been given to other vendors including magazine subscriptions and other health type product vendors. I filed a police report and closed that account out immediately. I will let the bank and police investigate it. If this is true that there are alot of complaints, I would like to file a class action suit against them for selling my personal and financial information.

Although the charge so far has only been $69.00 I still am fighting to get my money back.

Ditto on all the same complaints..they do call you after you have called asking about the TV commercial..and they do tell you it's free 30 days AND they do not tell you that a 90 day supply will be shipped. I ask the lady three different times if there was going to be any other charges..and I ask her twice if the shipping and handling was ALL that was going to be charged against my account and she asnwered me yes each time..and said that wall all that would be charged.

I just happen to get on line to check them out after I had made the mistake of ordering. That's where I saw this consumer report sight, and it is so true what others are saying. I called the number back that very moment and they tell you like you stupid or something that of course there will be an extra charge for the 60 day supply they are also sending..BUT, if you want to send it back they will only charge you $3.00 for the first 30 day supply that was suppose to be free in the first place..and if it is not returned in 3 days they will then charge your account with an additonal $80.00..

I called the bank explained everything and they walked me through what to do and of course scolded me for doing it. I called the customer service number back and demanded a cancelation number and we are watching the account very closely to make sure no other charges come through. All they could do when I call to tell them I was canceling, was tell me how good their product was and how effective it was. I will never know. I have told them they have a very under handed way of doing business and this is wrong..that people should know up front what they are dealing with financialy so they could make a choice to keep the product knowing the real cost or not ordering the product at all.

They will give you a number to call UPS to refuse the package and from what I understand when it is refused and not open there will be no other charges..but I am still calling every couple of days and telling them how under handed they are and how mad I am that I am having to do all this..I think they need to be stopped. I have always been a firm believer that if you can't get it in a store DONT get it off a TV add...but this sounded good and a friend of mine had ordered a simular product and has been a non smoker for almost 4 years.. so I gave it a try..wish there was some way people could know about their under handed way they charge before they order. Thank goodness I read the consumer report the very next day and got busy taking care of business so I won't have any surprises like all these other folks had.

unexpected charge of $99.00 on my credit card for something that I was to pay $6.00 for shipping and handling what a rip off

rip offed for $99.00

I saw this ad on a television commercial about quiting smoking so I checked out the website. It asked for my personal information which I supplied up until they wanted my credit card number. I did not want to give my number on the computer so I stopped there. The ad on the web site was a FREE months trial supply of a cigarrest welcome kit.

A few days later,(around 6/11/08, 6/13/08) I got a phone call from a sales rep. from that company, (can't remember her name). She explained the program to me and said the first month was free except for a $3.00 shipping charge. I specifically asked her if the first month itself was free or will I be billed for the first one or two months then the third month will be free. She said that it's the first month but it is an automatic shipment and that I could cancel at anytime. I asked if I could cancel as soon as I got the free kit and try it for that month then if I choose to continue to order another month, would I be able to do that. She said yes, I can call and stop the automatic shipment at anytime. I made sure that she knew that all I wanted to try was the free trial and she said no problem. I didn't want any other charges taken from my account without my approval. So I gave her my credit card number for the $3.00 shipping charge.

On 6/13/08, there was a $2.00 charge on my bank statement. Then on 6/14/08, there were 3 more charges to my account, .20,.25 and .30 cents. Then on 6/15/08 there were 3 more charges to my account. .01,.08, and .15 cents. I called cigarrest (6/18/08 about 8:45 or 9:00 a.m Hawaii time)and told them about all those charges to my account and she told me that it was all amounts to add up to the $3.00 shipping charge.

I had no problem paying that charge but the problem I do have is all the different charges they put on my card to get to that charge. I told the customer service person I was speaking to that I wanted to cancel my order and that I wanted a refund of the handling charge they took out of my account. I don't want to do business with a company that was not competent enough to take a $3.00 charge out at one time. I told her that I wanted to stop anymore charges taken out of my account. She said that there is an automatic payment for the first 60 or 90 day supply.

She went on to tell me that I need to not accept the free supply when I receive it in the mail then they'll cancel my order but I will not get a refund on my shipping fee. I asked to speak to a supervisor but she said they were all in a meeting and that one would call me back. I got no call. I called my bank today and they said it cost for them running all those charges. I don't know how much but I don't think it was right of them to do that to my account. I know in their terms and policies, there is no refund on shipping fees but I think due to these circumstances,(they're stupidity and incompetence)I should get a total refund for the shipping fees. I will now have to change my credit card number and pin number which will take 2 weeks to do according to my bank, in order to stop anymore charges made to my bank account by this company. I just do not trust them. I feel they are miss leading in their ad and their sales tact is very deceiving.

it has been a terrible inconvenience. i canceled by debit card nd could not go out of town for two weeks until i could get a new on. i have been trying to quit smoking for a long time but this has made me very untrusting of any smoking assistance. if they really wanted to make sure people quit they would make sure their product was easily available.

Like so many others, I ordered the free thirty-day trial. The first annoyance was that instead of a single $6.95 s/h charge for the trial, I was charged that amount in SEVEN transactions over a three-day period ranging from 25 cents to $2.95. They never did answer my message about that. I didn't notice how much they sent, as it was purchased for my wife. Second annoyance: It was not until a full month had gone by that I saw a charge of $99.85 on my card. This time I called, and after some confusion over how many shipments there had been, I finally understood that this was not a charge for an upcoming shipment, rather for the additional stuff they had sent. They offered to cancel future shipments, and it took some pretty strong insisting on my part for them to issue an RMA for me to return for refund of what I had. I was told I could keep the free thirty-day supply and return the rest, but by this time I was too annoyed to bother with that. I went back to their website, and yes, they do describe what they will do when you place the order for the trial. It's just hidden in the fine print that nobody bothers to read. I don't know if it was there earlier or not.

Other than my annoyance that it cost $15 plus to receive and return a product that was never even opened, the episode has been resolved to my satisfaction.

I ordered the 30-day pack for my girlfriend as a surprise, and I was charged $6.97. There was nothing said about that, I would keep getting charged for 5 months after the first forty days if I did not go back on their website and click a box that said I didn't need it anymore. Then I put a $250 check into the bank and found out that the day before $99.99 was taken out. So I called customer service at Cigarest, and they said that the second box was sent and that all they could do was cancel the rest of my shipments for the last four months. I asked if I could return the second box for a refund because I needed the money for bills, the operator responded that a refund was out of the option.

I was overdrafted in my checking account, and I needed that money to pay off bills and gas for two weeks.

We signed up for the free trial offer at $3.95 per person, for both my wife and myself. We were told if we didn't like the product, we could cancel in the first 30 days, which we did; and there would be no additional charges. Big shock: two charges appeared on my bank statement for $99.85 each. It's bad enough being addicted to smokes, but to get monetarily raped by the people trying to help me quit... Thanks for taking the food out of my children's mouths, Cigerest--and tell your friends at corporate tobacco you found another upstanding American citizen to take to the cleaners.

With out my consent , Cigarest withdrew $99.85 from my checking account over two separate transactions.

I am trying to quit smoking, and I saw this ad on T that said 30-days free of their product to help quit smoking. I figured they would try to sell me more of the stuff after I received it, but when I got the package, there were 90 days of the pills, gum and a lot of stuff to read instead of the advertised 30-days. Now the 30 days was free, but for the extra 60 days I was charged $198.00. I did not know this until I received my Discover bill about a month later. When I first received the package, I called them and said I did not order 90 days of their product, only the 30 days for free. I was told not to worry about it; since I called all I had to do was return the extra 60 days to them, which I did.

After receiving the bill from DiscoverCard, I called them, and they said not to pay the bill until they investigated it. About a month later, DiscoverCard sent me the bill for the $198. There was nothing I could do but pay it; if I didn't I would have lost the card. What makes it hard is that I live on social security, and it hurt to pay this bill that I didn't make. I would say I was scammed, maybe not for a large amount, but is is large to me. Thanks for listening to me.

Well, I had a hard month or two trying to pay my regular bills after losing this much money.

On 2-2008 I bought the product Cigarrest from a T.V ad that states that you can order a 30-day supply for about $24.99. You order it, and they send you a 90-day supply. I called them to cancel it, and they stated OK; and they told me that I would not be charged anything else (WRONG). I checked my account and found that they did charge me $108.00 for a monthly malignance fee. I called them, and they stated that they could not refund my money, and that I would have to mail the product back to them and the fees would stop. I think this is fraud. I have check the internet about complaints about this company and found that there were quite a few on Consumer complaints and Ripoff.com. I was billed the wrong amount; something was not disclosed clearly or was misrepresented, etc.

They charged my Credit card for more than they stated which is fraud.

They charged me twice for the same product: $70.00 the first time, and the next day they charged me $99.95.

I CANNOT MAKE PAYMENTS ON MY CREDIT CARDS.

Cigarest had a commercial that you could get their product free to try out by just paying for shipping. They offer the same deal online at www.cigarest.com.

The product arrived and said if I keep it I will be charged for it on my credit card. It says that I must return all of the product within 10 days or I will be charged.

I had to pay shipping charges to get what was and is advertised as Free. Now they say it is not Free. I do not see how they can get away with this.

I ordered the 30-day Cigarrest program from a television ad around the middle of November,I was to pay only $5.95, the cost of the shipping & handling. My order arrived a few days later.I noticed it was a 90-day supply.I called the very next day & cancelled the automatic shipments. When I asked for a confirmation number for the cancellation, was told I assure you you will not be billed.

Today I noticed a $65. & some cent overdraft in my checking account due to a Cigarrest charge. I did not authorize this. I am disabled and on a very small disability per month, this company is using deceptive practices and lying to customers. Please do something about them, this needs to stop.

I am bipolar & suffer from PTSD also, I have high blood pressure and chronic migraines. I have had a very bad migraine since seeing my bank account overdrawn. I worry month to month about my finances, and this unauthorized withdrawal is stressing me to the point of a migraine. It is taking me a long time to type this out as I have a hard time seeing when I have a migraine. If I cannot get my bank to reverse this charge, I will have to pay a $30.00 overdraft fee on top of the charge, which will be close to $100. Since I only get paid on the third of each month, also figure in a $500 per day late fee on top of that!

I ordered the product in which was going to get me 1 month supply of the product just to pay for the shipping cost, at the ordering time the company asks for your bank account info, I knew thjat I had to cancel my next month order, the funds were taken from my bank account, close to 100.00, I have emailed to ask for refund of the money that was taken, I have not been answered for a while. I never received the product either.