Body Solutions

I paid a total of $17,000 for multiple processed received. Many of them before their Holbrook office closed and Commack wouldn't honor or never returned my calls! How can I recover my loss?

I went to get a neck lift in February 2008 and they rushed me to sign the agreement (which I don't have anymore because the whole experience was a nightmare and I wanted to forget it) but when I saw your online complaints against Body Solutions I had to respond. I met with Dr. Levin in late February 2008 and was to have the surgery in April.

When the deadline got close and I called to confirm my time slot, they didn't even have me down to have the surgery! I called Dr. Levin's private office and this did get taken care of. I went for the surgery and got the usual bruising and swelling and went for follow-up a week later. But as the weeks went on and I healed there was no definite improvement. I have since lost weight of over 60 lbs and now notice the difference but I had to fork over $5000 which I paid through Chase Loan Finance (that came fast and they wanted their money). If there is a class action lawsuit against Body Solutions, I would like to be part of it and maybe somehow get some of my money back.

I went in for the Thermage treatment and spoke to a yound girl named Lisa Marie. She explained the procedure and the cost. I paid $5000 for only one treatment before the facility closed and was told to go to the Commack location for the remainder of my treatments. The Commack location would not honor or acknowledge my situation. All they did is give me the cell number to the lead guy who ran the Holbrook facility. After numerous attempts of calling, the cell was disconnected.

After using body solution, I was never able to eat regular food again I was throwing up. I became bulimic, I am still going through stomach aches and heart burn, I was going through stomach problem, so I had to go through endoscopy and due to this I am in depression.

I ordered 3 part system to reduce appearance of cellulite. I ordered and was only responsible for paying the shipping which was $6.95. I was advised to cancel within 14 days if I changed my mind. I called and advised that my order would be cancelled. I received a 2nd shipment and was billed $49.90 on 7/16/09. I called customer service to advise that I cancelled within 14 days and why I received a 2nd shipment.

I called and requested a Supervisor, Max said to keep the 2nd shipment and assured me he would send me a $100 WalMart gift card for my troubles. He gave me a confirmation #637927 and said I would receive in 5-7 days. I never received a WalMart gift card and I then received a 3rd shipment and was billed again for something I thought I cancelled. I kept calling the toll free number and when I gave my confirmation # to a rep., we got disconnected. I called several times thereafter and was unable to get through to a live person. I would like this rectified, please help. I was billed 3 times for a product that I cancelled within 14 days, which was never done. I have an order number #4325599. I would like to be contacted by an attorney to help me recover my losses. Thank you.

I received the product in July and called within 30 days to cancel. I was told me credit card would be refunded. I have talked to a live representative three times since July and have been told on three different occasions that my credit card has been or would be refunded. As of today, it has never been refunded.

I agreed to take the company credit card which was Care credit. I originally was considering having these treatments to my face done but decided not to. When I called to cancel I was told I was already billed $8,000. They refused to credit my card although I had no treatments done. They are currently out of business and I am left with an $8000. debt plus interest..

Ordered and paid for a 4 month supply of product , however 3 months later my credit card was charged for 112.90 of unordered product. After checking and reading other complaints online found out that this company automically creates a regular membership with recurring charges for you, without notifying you of this. Have tried to call and cancel, but the phone number goes straight to a message. Have had to dispute the charge with my credit card company.

I got the free trial, paid postage and handling. When I lost my job I couldn't find a # to all them, so I visited the website and sent them an email to cancel. I wailted and waited and never heard a response. Again, my bank statement had a charge for 86.00. I sent them another email, and asked them to refund my money because they caused me an overdraft fee, because I had already canceled.

Well, again I haven't been able to reach a live person, and I've had another overdraft this month because again they have taken money for a canceled product. By the way where is this product that I am paying for? I am very upset because again they have caused me unexpected charges at the bank!

Since our home has lost an income, the overdraft PLUS the amount of items being charged has hurt me financially, as if we were hurting enough already!

I had seen the 14 day free trial offer for cellulite cream. I only had to pay $6.95 for shipping and ordered a sample on July 30. I received the product on July 16. After waiting for three weeks, a debit to my account for $55.50 had been withdrawn on July 19th. I only had the product for three days. I gave the cream a week, did not notice any differences, so I returned the item in the original packaging, within the 14 day trial period. I waited three weeks with no refund or response. I have sent three e/mails through their contact site and only received confirmations of receiving the e/mail. I tried calling and waited over 10 minutes with no answer. I am still waiting for some response.

Had elected to receive the VIP Rewards membership for Body Solutions with the understanding that you could cancel your membership at anytime with a written notice to support. I have tried calling multiple times to cancel, there is no answer, just rings and rings and rings. The 4th time I called this number it did pick up, but no connection, no person, it basically disconnected me. I have continued trying this number for 3 days with no answer, nothing. They are continuing to bill me $85 dollars per month for this product that I have no way of cancelling.

After a few months they closed down without informing me that they were going out of business. I was so shocked that this had happened because I am still paying for those treatments, but with an help from a friend who has been in the cosmetic field for years she will be helping me put these scums away. I also wrote A. Diaz from shame on you who has been on their case. stay tuned to watch on channel 5 news because body solution will be behind bars with the information I have!

I ordered the cellulite system called Body Solutions on June 10, 2009. This was a free trial. I was unhappy with the results so I mailed the product back in July. I noticed a charge from the company on July 31, 2009, in the amount of $29.95. I have called the company 4 times to have the amount credited back to my credit card. All four times I have been promised that the amount will be refunded in either 2-5 days, 2 days, 24 hours, or 2 days, respectively. Two of the representatives I spoke with were Daniel and Angel. I did not catch the names of the first two. I have yet to receive the credit for the amount.

The phone number given to cancel the order and stop the billing did not work until today. It either was not answered at all, answered with a recording and then automatically cuts the customer off with no opportunity to talk to a human being or cancel. I also tried to cancel online and it did not work...the charges kept coming. Finally today someone answered the phone and stopped the orders supposedly and refused to pay for the shipping returning the product (which will cost me over $40 to return). The bank, Wells Fargo, will not protest the shipping charges that wont be refunded and says visa says they only can protest the costs of the product if i have proof of cancellation which was impossible to do since the number didn't work. This company should be forced to return shipping and forced to provide an easier way to cancel the product trial and not allowed to send more product until authorization received.

I never ordered a product called Body Solutions from them. My credit card was charged $158.80 along with a lot of other charges I did'nt make. Now I had to close my credit card account and dispute the charges. They show a UPS slip showing it was delivered to my door to the credit card company and they sent me a lot of paper work to sign and it has been an unnessary agravation.

My credit card was charged twice once for the shipping and handling and then the other for an amount that i didnt order or agree to pay. I want this charge off my account.

In January,2009 i went to this place called Body solutions laser& skin in Scottsdale ,Arizona,for LASER hair removal,particularly"Brazilian".I was given to sign a paper which of course states what it usually should ,for me not to have any rights.but i was OK with it,because i had other friends that have done that procedure and they HAD 100% hair reduction after 6 treatments.what i didn't know is that these people Scottsdale cosmetic laser or body solutions laser &skin,were using this Soprano XL laser,which is a lot slower working than the ones other places used before.

after 6 paid treatments for $450 i didn't see even 50% reduction,which of course upset me;the owner Kanna R decided to give me one free treatment and even after the 7th treatment i didn't see much of an improvement.what i didn't mention at the beginning is that a friend of mine also had 7 treatments with them and she is even worse case than me,i have seen her,she has all her hair growing back.and of course all this will get me upset,and i start calling the place trying to resolve the issue with the owners Kanna and Tim R.They obviously didn't want to speak to me and told their front desk employee to let me know what their email is and i should write them a letter.my point here IS,that they know their laser doesn't work as fast as the older ones, that's why the Body Solutions Laser and Skin sell these packages of 6 treatments, so their clients will come back to them for more treatments.

What are the odds of two different people (me and my friend) to start treat themselves the same area "Brazilian", and these two people have different body chemistry, different skins, different hair, and both of them don't have much of an improvement after 6-7 treatments??? they refuse to deal or talk to me,or resolve the issue in any way!!!

Body Solution just charged me twice on my credit accounts. I had already complain about one of them and then they gave me full money back. But the second one, it was ordered even before the one that I received full money back and I didn't notice it. When I called my credit company to dispute mthis charge this afternoon, they acted like they had already sent me the product(in fact, I hadn't received anything from them), they had the exact tracking numbers of the product that was sent to my house by USPS on July 20 and then they told me to write the tracking numbers on the back of the packet and send it back to them so that I would have my money back. However, I didn't receive the product so how could I send it back and receive my full money back. They told me they would just return half of my money back to me if I didn't send their product back. But I have nothing to send back to them.

Body Solution just charged me twice on my credit accounts. I had already complain about one of them and then they gave me full money back. But the second one, it was ordered even before the one that I received full money back and I didn't notice it. When I called my credit company to dispute mthis charge this afternoon, they acted like they had already sent me the product(in fact, I hadn't received anything from them), they had the exact tracking numbers of the product that was sent to my house by USPS on July 20 and then they told me to write the tracking numbers on the back of the packet and send it back to them so that I would have my money back. However, I didn't receive the product so how could I send it back and receive my full money back. They told me they would just return half of my money back to me if I didn't send their product back. But I have nothing to send back to them.

However 2 payments were made on my credit card in the month of June with no products having been received. Since then, in July, I received 3 lotions at once!$29.99 and $49.90. I called twice and they acted liked I had never called and the started bargaining with me.

I signed up for a trial setion for the cellutite treatments. I payed the shipping and the additional $29.95 was taken out of my checking account. Then another unauthorized transaction from body solutions charged my bakn account $49.90. Un aware of the transaction I want to know why the $49.90 was tahen out of my account.

June 6, 2009 order the trial of the Body Solution. Had until June 17, 2009 to cancel before I was to get charged. On June 11, 2009 called and spoke with someone with a very strange name (it was a guy), I informed him that I wanted to cancel my trial period even though I didn't do the whole trial period. I gave him the information that he ask from me. He told me that I would not be charged, he gave me a confirmation, but at time, I am doing this complaint today, because I just received my credit card statement and I was charged anyway after being told that there would not be a charge. So once I get to work on Monday 7/13/2009, I will resubmit my complain with all the necessary information. But in the meantime, I am going to call them again and request my refund, if not then major steps are going to be taken.

I ordered this system on 6/11/09 and was charged for a three month supply which is what i ordered, they said i would be charged when it shipped, i was charged $112.00 on 6/15/09, when i did not recieve the produt i called the number and was told by someone i could barley understand that my order had been shipped on 6/28/09 it is now 2 weeks later and i still have not seen the product, and i never recieved an email with a tracking number like i was supposed to accorsing to the ordering page.

I then tried to call them again today at that same number and it is now busy all the time. I checked my bank account to make sure i have not been charged anything else and saw there was a number listed next to the transaction, so i called that number and got nothing but a computer asking for an extenstion i predded 0 for the operator but she was busy so i left a message. My concern is that they have already gotten $112.90 out of me and that i can not get ahold of them to cancel my membership that will be charged every three months till i cancel which i am unable to do so cause the number is busy. i did send an e-mail with no response back

Ordered product, never received, and they refuse to give me refund!!!

I ordered a trial sample of Striation and only after I was through checkout did it tell me I had been entered into a monthly membership club where they would automatically charge my credit card every month . I am usually very careful about ordering online and I read everywhere on the site before ordering and nowhere did it say I would be entered into a membership if I ordered the trial version of Striation.

On my reciept it said I could cancel the membership if I called within 15 days. I called 5 days later and waited 20 minutes to get through to someone. I asked to be removed from the membership and the guy told me I had to send back the trial to be removed. I told him that I paid for the trial and did not voluntarily join a membership and if he would refund me for thr trial I paid for then I would send it back. He said they do not refund any money for the trial version and could not remove me from the membership unless I sent it back. He told me he would extend the trial for another 15 days and then if I wanted to cancel the membership I could call back. I told him I did not want to call back again because I was on hold for 20 minutes to get through and was disconnected 3 times and had to call back and wait through the 20 minutes each time.

Now they have charged my card for 59.00 this month . I called them again and told them to refund that back to my account or I will file charges for fraud and file a complaint with the authorities. The guy's name I talked to this time was Max. He finally checked with his supervisor and said they would refund my money and cancel me from the membership. I asked for a confirmation number for that and he seemed confised then said hold on a minute then he disconnected me. I called back again and got a different guy and asked to speak to Max. He said no one was there by that name but he could help me. SO again, I had to go through it all and argue with him over it. I explained that the other guy had already checked with his supervisor and all I needed was a confirmation number. After about 10 minutes of arguing he finally gave me a number and said it will take 3 to 4 business days to get the money back into my account. That was 3 days ago so I will see if it happens.

I decided to go on the web site and when i typed in Body Solutions it brought me to this site. I read all the complaints and it hit me right there. It is a scam and i feel stupid for doing this. I havent called the company yet but i already can see that i won't be successful reaching them. So i want to file this complaint and hopefully stop that company from scamming other people.

On June 12th I ordered a trial of this product. I entered my debit card information three times and was advised each time that my card was declined..therefore I received no order confirmation number. My bank account was charged all three times. Now I have no order ID number to cancel my trial so I won't be charged for the actual product when my trial is over. When I call their toll free number there is a fast busy and no way to reach them by phone. I have already emailed them several times with no response. Lets see if I get the product but now I have no way to be refunded for the extra charges. I am very worried now if I will be able to reach them to cancel my trial.

I ordered the product May 27, 2009. The draft was made from my account on the same day. I have still not received my product. I have called everyday since June 3, 2009 when they stated that my product would be delivered. No one ever answers when I call. I stay on hold for the next available representative. I have sent 2 emails and have had no response.

I purchased the Cellute cream, body scrub...etc in March 2009, I returned the unused portion with the RMA requested, it was delevered to them on April 27, 2009, Today I have a charge on my checking account from them ( June 2, 09)and now the number to call is no longer in service, no way to contact anyone on their website, please help me stop this draft, I need some way to contact them to get it stopped. I followed all instructions to stop it and now another charge and their phone is not in service! I need help!!!

I went to Body Solution in 3/21/08 for some laser treatment and other services for which i never received, they put me in contact with a loan company which i signed for a amount of 19,000 thousand dollars for service that i did not recieve, i'm having finance problems and can't afford to continue to pay 700 to 800 hundred dollars for something i did not receive, i would appericate if someone can contact me regarding this matter. i'm going though a depress over this situation.

Body Solutions did not hold up to their end of the deal and provide sevices which were contracted. I was to receive a combination of laser, dermabrasion and chemical peels. After Nov. 2008, I never received any further treatments, as the company went out of business, without any notification. Monetary damamges-out of thousands of dollars!

I went to the body solutions office in Manhattan. I went for the free consultation for abdominal thermage. I signed the contract for Chase Health Advance for 7000 dollars and made and appointment to have the procedure done in a week. Next thing i know i go there and i hear that they are renovating the office. I try calling the numbers and noone answers. I don't know what to do and where to go. I am just paying 300 dollars monthly because im scared for my credit!! I don't know what to do to get my money that im paying for nothing back!! this is very depressing and sad!! I can't believe such a thing like this would happen in New york!! What a shame?

I ordered a free trial of cellulite scrub, received it and the shipping invoice. I then had a charge deducted on my bank account and now today have learned there's a second charge. I contacted them upon receipt of the only bottle I received so that I could return it due to complaints I viewed I didnt want to get scammed. But to date have had no response as to how to return or where to return and am have had the 2nd UNauthorized deduction from my bank account.

There appears to be no way to contact them via email, they do not answer the only ph# they provided my bank with and I am in desperate need of the money they stole from my account. I should have only ever been charged the one time shiiping fee which was around $5.00 ..I need help as I have bills to pay, ie electric, food for family, insurance and that money was already spoken for and now stolen right out from under me. Do I have to close my bank account and reopen another one to keep this from happening? Please help.

I understand "Body Solutions", has class action suits against them and I have also been misled by them.

In April 2007, I signed up at "Body Solutions" for Endermology treatments. They were not for the typical cellulite reduction, but for reshaping and reducing bigger than normal calves and ankles that excercise can't help. I was told I would see results in (10) sessions, and this did not happen. I was not happy with the services I received, and felt the results were not as promised. I spoke to them about this on numerous occasions, and they told me to give it time and I will most definitely see results. I completed (68) sessions. I feel that I gave it plenty of time to show some results, but even after my commitment, my time, travel, and gas expense, I did not see the results I was promised.

I spoke with Eva, manager, and told her I wanted to stop treatments and be credited for the money they charged me (through Care Credit). She told me this could not be done! I then asked for a different kind of treatment. She told me they did not like to do that! I asked to speak to George the owner, and he was not available. I called several times again asking to speak to George the owner, he was never available. Finally, after several phone calls, Eva (not George) called me back. She said the owner does not take these kinds of calls. This really disheartened me. I am paying for services I am not getting results from and the owner will not speak to me.

I kept making my payments, because I did not want to hurt my credit. I have (2) children attending college, and I wanted to make sure my credit stayed in good standing.

Finally, after several phone calls, they agreed to let me use the credit for another kind of treatment. But, when I called back to make an appointment, the phone was disconnected, and found out they have closed their doors.

I have purchased a package to remove my tattoo in 2007 for $1000- 6 treatments. I have used about 3 when I found out that I was pregnant and had to stop laser treatments. I was assured that I can continue as soon as I had my baby. I call year later to find out that nursing mothers cannot come either.

So HERE we are about 6 months ago I called to make an appointment and found out that business was closed.

I spoke to someone in reception who explained that the partners split. I was really upset, but wanted to talk to the previous owners George and Aurora and they offered to used the remained sessions in Smart Lipo office. Aurora later found out that my file was missing, so she offered to give my 6 sessions for free. I am going for my last session next week and I HAVE TO SAY THEY TOOK CARE OF THEIR BUSINESS, they were never rude,just apologetic. THANK YOU YOU ARE good business couple as well as nice people.

My daughter and I signed up for laser hair removal at Body Solutions in Westbury, which came up to $5000 in total. After several treatments, we started to get cancellation calls. We finally ended up securing an appointment; however, when we got there, we sat and waited for an hour. Then, we were told that they were unsure of what time the consultant would be available. Before leaving the office, we made another appointment to see the consultant at a later date. The day of that appointment, they called and canceled.

On that same day, we decided to go to the office to see what was going on; it was closed. We were never informed of Body Solutions' closing; instead we were given arbitrary excuses. We do not appreciate being uninformed about affairs that concern our money and time. I am disputing charges with my credit card company with no satisfactory results to date.

I asked for my deposit back the next day and they did'nt want to return it even though I had my receipt.The next thing I knew I saw them on the news and people were complaining about them.I even try to call them and the phone was busy then it was disconnected.

I lost 1,000$

I went to Body Solutions in April of 2008 for a free consultation. I decided to look into getting the Thermage done on myself since I just got divorce of a 20+ year of marriage. I have had 3 children in the process and wanted to get back into my model figure shape. When I met with Kathy, she convinced me that Smartlipo was the way to go and that there were no down time. Being that I am a dancer who competes, I told them that I need to know that I will not be out of commission for more than a weekend for I have to practice and that I dance almost everyday of the week. She assured me that it will only be about 2 -3 days that I will not be able to do much. So I decided to let them go ahead and see if I can get a loan from Capital One. She had me sign a piece of paper to allow her to get an approval and to my surprise, as soon as I was accepted, they signed me up for the procedure. It was for $8,000.00!

I was a bit nervous but decided to go with it. They told me that someone will call me and make an appointment but after not hearing from them for a week, I finally called them back to see what was going on. I finally get someone on the phone who knew what she was talking about because I had to go through 3 people before I was connected with the right person. I found this all very unprofessional. When I get to my appointment and I was handed paper work for a procedure that I did not want. I complained. I was there to consult with Dr. Levin. about how many people that I spoke to who have had the Smartlipo procedure said it would take me more than 2 -3 days to recover to be able to do what I do in my dance. He understood where I was coming from since he use to be an athelete himself. He in his own words he said that it would take more like 2- 3 weeks for me to recover to the point where I can compete in my dance again. So I thought that would be it.

I went to Kathy and wanted my money back because I felt that I was mislead and lied to to get me to sign. I also express in how unprofessional I thought the whole business was run. She told me that I would not get all my money back and that I would loose 30%. Well, that was not fair. I would have never signed if I was not mislead or told a lie on top of the fact that I was sign in a sly, sneaky way. Now I found out that Dr. Levin also lied about our conversation in his office because the notes he had given to Kathy was not consistant with what he said to me. Another lie.

I wanted all my money back since I have not had any work done and will never deal with a company that would be so deceitful. So now my case was sent to the Commack office. There after many attempts, I finally met with Eva. She was just as every bit harsh and cold to all my complaints and I walked away in a huff. I went to consult a lawyer about this and he said it would cost me more to fight it than the money they have of mine. In the mean while, all this time, I have been paying off my charges just to keep my credit ratings pristine. I have been communicating with the credit company of my complaints and they have even tried to get my money back for me with no luck. They said that they have called with no response. They have stopped working with this company for reasons they can not tell me.

So I just decided that I would just have to own up to the fact that I will have to use up my credit with them in services. I would just have to stay away from procedures that were performed by doctors that had suspended licences. Well, now that I am ready, I come to find out that they are out of business. I still have $8,000.00 with that company with 15% interest that I will have to pay off over 60 payments. That makes my total figure to be at $9,200.00. What am I to do now? I can use that money to pay for my mortgage, my taxes, my bills! I want to band with others who have been taken advantage of by this company and join a class action.

$9,200.00 is a lot of money. I can not afford to lose that kind of money especially in the economic crisis that we are in now. Thank God I have not had any physical damages but emotional and mental damage is not far. I must have this solution taken care of. I must get back all the money that has been stolen by these crooks. Can't anyone do something to help?

I signed a contract and financed services for facial laser hair removal and velashape for cellulite. I never received all of my treatments and complained that I did not notice any difference. I received a letter in Sept. informing me that they moved to Westbury which is to far away for me to commute. When I tried calling them to receive credit towards the outstanding treatments, I was informed it was a non-working number. There is no forwarding address. I went to the Manhattan location and they are no longer there.

I am now forced to pay for procedures that I never did recieved and procedures that did not provide guranteed results.

Back in June 2008, I called Body Solutions to set up an evaluation visit for hyperpigmentation treatment and cellulitis. They suggested some services (Medlite and Velashape)and told me how much the services were going to be. I used my husband's credit with MedChoice, she wrote my monthly payment and had me read and sign the contract. The total would be $9000.I paied 2000 in advance. During summer time up to september I had done few sessions of both treatments and they told me that I would need one more specific laser for cellulitis. They guarantee me complete resolution of my problems. I was paying monthly Med choice bills up.

During months of september I noticed that my legs had many hypopigmented patches and they insisted with more treatments. I suspended all treatments during september and october. I tried to setup an appontment November/08 but none of their phone numbers were working. Well i went down there only to find out they are no longer in business, so now i am stuck paying for something that i barely used (I had 3 sessions of eachin a total of 20 sessions) and We have a contract with Med choice for monthly payments.

How can people get away with this, when a contract is signed it should be held up. I'm trying now to dispute the payments with MedChoice because I will not pay for a service that was not completed.

Back in April 2008, I called Body Solutions to set up a consoltation for services. When I got to the appointment i was greeted and told to sit with Miss Talbot. Miss Talbot suggested some services and told me how much the services were going to be. I did not dispute that, she then wrote up a contract after speaking with Chase Health advance and wrote my monthly payment and had me read and sign the contract.

I looked it over and figured what my total cost would be should i take the entire length of the loan to pay it off and it was aprox 900 in intrest. So with that i agreed to the monthly payment and signed the contract. In about a month i got my frist bill from chase health finance and the payment was off by 30 somthing dollars (more then the agreed payment). I called chase to dispute the amount figuring that chase made a mistake. Chase said that they did not make a mistake and that i should contact body solutions. So i call Body solutions to speak to miss talbot and she NOT ONCE returned my phone calls, i was going to body solutions 3 times a week and before each visit i sat down with the male doctor/supervisor and another woman who said would take care of everything. months and months go by (meanwhile everday i was asking how they were making out) Finally they tell me that they would credit me 1200 dollars towards another service because of the inconvience, because they knew i wanted to get smart lipo done.

Well i went down there only to find out they are no longer in business, so now i am stuck paying for something and i clearly have a contract stating what i am supposed to be paying, but paying a total different amount. which makes my total out of pocket 2000 dollars over the orig amount of the loan. How can people get away with this, when a contract is signed it should be held up.

My purpose in writing this letter is to be relieved of my contractual obligations to Body Solutions and to receive a full refund for monies paid, since the company failed to uphold its end of the contract. What follows is a detailed description of the events that transpired during the last six months, leading to this dispute.

In May, my mother and I met with Delia I, endermologist at Body Solutions, for a free consultation regarding my treatment plan, she assured us that no matter how long it took to cure my condition, my fee of roughly $8,500 was locked in. It is solely because of this guarantee that I decided to proceed with laser skin rejuvenation and peel treatments.

As the months rolled by, I was not entirely convinced that the treatment was working but was continually told to stick with it, that it was all part of the process. During this time, I spent nearly $300 on the Skinceuticals brand of skin care products that the Body Solutions staff sold me and recommended I purchase to complement my treatment. I followed all the staffs recommendations to the letter and was patient, punctual and cooperative the whole way through.

Whenever I would express any misgivings about how treatment was progressing, I was told that it was working itself out, that the laser treatments would bring out all the acne in my skin until it had been purged from my system. This was not the case, as I have undergone 20 laser treatments (twice the standard number), and my acne is as strong as ever.

In addition, throughout my treatment, the Body Solutions staff seemed disorganized and unknowledgeable. Oftentimes, they would request that I re-schedule appointments that I had set weeks earlier or even change my appointment time mere hours before I was scheduled to come in for treatment. Furthermore, on several occasions, I showed up for treatment and the staff members on duty were uninformed about my treatment plan, asking my advice on how to proceed with a treatment system they had been implementing and about which they were supposed to be fully informed.

After months of following all of the instructions given to me by the staff of Body Solutions, I finally set up an appointment in August to meet up with Patricia M, another endermologist, and Itayem. They assured me that my treatment was progressing as planned but that my treatment plan needed a bit of adjusting. They made the decision to increase the frequency of my laser treatments from once a week to twice a week and to eliminate peel treatments for the time being.

In the two months that followed, I went along with this advice, and before long, I had reached the highest setting on the laser machine. Soon, I began to observe that my acne was worsening. While the Body Solutions staff insisted that the machine was simply bringing out what was already there, my acne was now manifesting itself as blood-filled lumps as opposed to the typical form it had taken before I began treatment.

Then in October, I set up an appointment with M, and my mother and I expressed our concerns that my treatment plan was not progressing as we had hoped. M continued saying that the treatments would work but just needed more time. Since the laser was not working, M advised me to stop coming for laser treatments so that she could find out what to do next. She said that she had contacted Syneron, the manufacturer of the laser machine, and would get back to me in a matter of days. After our appointment, my mother explained to M that I wanted out of my contract, but M said that we should at least wait until Syneron responded. However, I have yet to hear from M or anyone else from Body Solutions regarding this issue.

Soon thereafter, I visited my primary care physician, and he mentioned that I now had cystic acne? and noted that my acne condition had advanced. When I told him I had been receiving laser treatment, he adamantly recommended that I not continue treatment and instead make an appointment with a dermatologist. Around the same time, my mother attempted to arrange a meeting with Sophia, the office manager, regarding my treatment, but Sophia said that she could only talk to me about my treatment.

I am still awaiting M's response on how to proceed with my treatment, but in the meantime, I had scheduled a peel treatment on November 3, per M's advice. Since I typically receive a reminder phone call the business day before my appointments, I called at noon on Nov. 3 to verify my appointment for that night. Sophia picked up the phone and informed me that Body Solutions had been robbed and that all treatments had been suspended until further notice. The laser machine had been stolen, said Sophia.

Noting the suspicious coincidence that the same machine I was awaiting a response from M about had just gone missing, I called my mother, and she stopped by the Body Solutions office, since I was at work and couldnt leave. In a matter of minutes, my mom visited the office and asked to see Michael B, an investor and former office manager at Body Solutions. Sophia told her that he was not there and that she was the current office manager. She also told my mom that the office had been robbed, and the police had just left. Sophia said that the robbers had broken the glass and cut the phone lines. However, just as she said this, the phone rang. This is also the same phone I had called to speak to Sophia a few moments earlier, thereby negating her claim that the phone lines had been cut.

My mother noticed that, though Sophia claimed that the office had been robbed, the flat screen television in the lobby was intact, as were the computers. In fact, the lobby and office appeared in normal condition, with no sign that anything had been disturbed. Yet, Sophia insisted that the laser machine was missing and said that the procedure could not be completed without it. When my mom tried to look down the hall, Sophia momentarily panicked and stopped her, saying that she could not tamper with police evidence and requested that she leave. One hour later, Sophia called my mother to apologize for being rude.

A couple of days later, on Wednesday, November 5, I received a message from Sophia, asking me if I could show up that night for a peel treatment. I called her back and agreed to show up. When I arrived for my appointment, I asked to see Sophia or M, and the ladies on duty told me that they were not there. I would have to call the office to set up an appointment. I did my peel treatment, as scheduled, and the next day, I called the office and spoke to Sophia. I told her that I wanted to meet with her to discuss my situation, and she agreed to meet up with me on Wednesday, November 12.

On Monday, November 10, I drove by the office to stop in and verify my appointment with Sophia, and to my surprise, I found a paper taped to the door that said Due to our recent burglary, we have been forced to close our doors. We are so sorry. -Body Solutions.? The office was empty, and everything inside was gone. It had been abandoned. I received no notice whatsoever regarding either my treatment, my account with Body Solutions or my appointment with Sophia. I stopped by again on Wednesday, November 12, for my meeting with Sophia and found the office was still empty.

Although my treatment is far from over (my condition has only worsened), I am now stuck with an $8,500 bill for a service that was never completed, and now Body Solutions has disappeared into thin air. This is a blatant breach of contract, and I desire to receive a full refund of the $2,000+ that I have already paid for treatment at Body Solutions and to be released from the remainder of my contract.

While I sincerely regret that my relationship with Body Solutions has reached this point, I can assure you that my account of the events that transpired is all true. Although the company has wronged me, I hope that my terms will be meet and that we can resolve this dispute quickly and amicably, before further action is required.

I found an advertisement in a newspaper, I called for an appointment,with a lady in charge of that, but SABINA KIPERWASSER was in charge of the center. The lady promised to me disappear my cellulite in 60 sections if I didn't see the results after the last section, she will give me additional sections until I see the results.I also Had a section of rejuvenation of my face and neck and if at six months I didn't see the results the section was repeated.

The cost was thirteen thousand, I paid one thousand in cash and They had me sign up for a line of credit with Chase Health advance credit card.

I receive only half of the sections with no results , when I called them for an appointment the telephone was disconnected, I went there and the security told me that they moved away.

I have been paying the 12,ooo.oo thousand to the credit card because my credit is very important to me by nothing.

I went to Body Solutions as a last resort to save my marriage. I stupidly went out one night and got a tattoo against my husband's wishes. He threatened me with a divorce unless I got rid of it. That is why I went to Body Solutions. At the consultation I was promised after 6 treatments I would be tat free. I have had 3 so far and called back in October and the phones were disconnected. My contract with Body Solutions consisted of 6 laser treatments. My charge was $3000.00. after 6 treatments if my tattoo was still there they promised that they would do however many more treatments it would take to get rid of it.

Now that they are not there anymore my husband is again saying that he will divorce me if I do not get this removed. I have spent almost 2000.00 in getting this removed and it still looks like it did when I got it done at the parlor. I cannot show my back to my husband until this is off or take showers with him or have sex without a shirt on. This whole situation is my fault I know, but when i was promised verbally and in writing that they would get my tattoo off and now they are no longer in existance, I do not know what I am going to do. IF anyone knows of somewhere that I can get the rest of this tat off please let me know. It is a matter of necessity.

Another thing I was promised was NO PAIN! B/S! The pain that I encountered has no boundries. It sort of felt like someone poking my shoulder with a hot fire poker time a million. Each time I went I had to have one of my friends with me b/c afterwards I was to shaken up and in pain to drive. I also cried the entire time the procedure took place. I am writing this b/c I am upset with the fact that I was not notified about the company up and leaving. It makes me feel violated.

I wish to begin my complaint by encouraging all who suffered losses at any of the Long Island Body Solutions centers to contact Senior Investigator of the New York Attorney Generals Office. I am a 56 year old widow. My husband died very suddenly and unexpectedly on 8-4-07. I was extremely vulnerable during my first year of widowhood. On 2-26-08, I met with K. Tsapelis for a free consultation at Body Solutions of Westbury, LLC. Prior to this consultation, I was advised that I was entitled to a free promotional resurfacing treatment. I told Kathy that I wanted to eliminate brown spots on my face and body. She told me that first we have to take care of my face. In my vulnerable state, Kathy pressured me into signing an agreement for $6000.00 which I paid for immediately with my Discover credit card.

Following the signing, I was given a ten minute free skin resurfacing and sold about $500.00 worth of products, most of them unsuitable for my sensitive skin. I had a bad reaction to the free treatment, saw a dermatologist, and tried to cancel the $6000.00 agreement with no success. The dermatologist wrote a note stating I should not have laser or any other intensive treatments on my face due to my skin condition. Discover Card disputed the agreement for a few months, but then closed their dispute and I had to pay the $6000.00 in full. Not only did Cathy refuse to cancel the agreement, but she refused to cancel appointments I had made after signing the agreement. Even though one of the clerks cancelled the two appointments I had made, Kathy lied and told all the agencies which I had filed complaints with, that I had missed the appointments and I was charged for misssed appointments.

I filed complaints with: Nassau County Consumer Affairs Dept., New York State Attorney Generals Office, New York State Department of Licensing. I also paid a lawyer $360.00 to write letters to the then Body Solutions attorney, Peter Gierer, in an unsucessfull attempt to get a refund. Body Solutions of Westbury closed in November of 2008, and I am out $6360.00, never having had any of the services provided for in the agreement. Interestingly enough, it appears that the principals of Body Solutions formed a corporation, Smart Laser in October of 2008, a month before Body Solutions closed. Smart Laser is now doing business in the same location where Body Solutions of Westbury had been.

Before Body Solutions closed,Consumer Affairs closed my case stating they could not help me, because I had signed the agreement. While I still have open cases with the NY State Attorney General's Office and NY Dept. of State Licensing, I was told by Senior Investigator P. Matthews of the AG's office that as of yet, there were not enough complaints made to his office to warrant an active investigation. However, Investigator Matthews advised that if more people would file complaints with the New York State Attorney General's Office against Body Solutions, he would act as a liaison between his office and NY Dept. of State Licensing, and the Dept. of State would pursue a more rigorous investigation. Investigator Matthews encouraged complainants to contact him.

I am the office manager at YJB Medical at 8011 N. Himes Av, Tampa Fl. 813 932-0200. Dr. Jean-Baptiste was appauled at the treament received by patients at Body Solutions. Anyone needing to have their procedures completed are asked to contact us and we promise to give you a more than reasonable quote at our consultation which is honestly FREE! Ask for Dawn.

These patients need compensations from Body Solutions one way or another!

I have a loan under my name for a Thermage procedure that was done to my father. The procedure never worked and I still owe money to Chase Health. Body Solutions Closed down all doors and no contact information is available.. I now Owe 5000 dollars for a procedure that never worked and I have lost my job so now I cant pay and they are hounding me for payments.And my credit will be affected by this.

I took out a loan that I am now using my retirement money to pay it back with. My body has been destroyed. I will forever be ashamed of the way I have been scarred. Forever covering up. Forever having to explain what happened to me. They ripped me off. They lied to me. They would not return my phone calls. The only people to actually try and help me was the technicians. The only ones to show real care and concern. The charming Dr. Levin disappeared after promising me he can treat what the nurse had done to me. The new Dr. Acaru walked out of the room with me. Would not have anything to do with me like I was the one to do something wrong.

The technicians are wonderful! They were the only ones to help. Always going above and beyond with me. Always so patient. Always explaining everything to me. Those poor girls have not been paid in weeks and weeks. I was told there were new owners by the previous owners niece! Why is she working for the new owners? Because she was lying! All of the employees are gone because they havent been paid. I still have scarring from my original treatment. Im still paying off my loan. Who do we go to for help? Why isn't this all over the news?

I had found an article in a newspaper advertising Body Solutions and made an appointment for a consultation with Lisa. I was told that by Lisa that I would need the Velashape for my cellulite on my stomach, arms, and front and back of thighs, the laser matrix for the nasal folds upper lid and laser skin rejuvenation-SR for the scar on my upper eye lid. I was assured that my cellulite in my thighs, abdominal area and both upper arms would dissolve through non-surgical treatment in my face (laugh lines and upper lips) will disappear.

Lisa had me sign up for a line of credit with Chase Health Advance for a total of $10,000. $8000 for the Velashape, $1000 for the Laser Matrix and $1000 for the Laser Skin Rejuvenation. I have been paying a total of $420 per month. I had the 8 treatments for cellulite and I still have the cellulite. It did not dissolve as was promised to me. I had 4 treatments out of 5 for the laugh line and wrinkles on my upper lip and the same lines are there. I do not even see a slight improvement. I was charged $1,000 for the the scar on my right upper eyelid and they told me later that they could not do it because of the area of the scar so I never got that treatment. I was told that treatment was non-invasive and painless.

The cellulite laser treatments were painful and I felt burning sensations throughout the treatments. It also left me with several black and blues which prevented me from showing my thighs in a bathing suit during the summer. I had an appointment with the Holbrook office and they called to tell me that the Holbrook Office was closed because it was turning into a Surgical Center and that all of the patients records were being sent to the Commack office. I then called the Commack Office and found that the name was changed to Smart Laser and that the company was bought over. I then did a little research and found that all of the complaints on Consumer Affairs.

After receiving 3 treatments with absolutely no effect, I set up my fourth appointment in which I wanted to discuss having no results with them. My appointment was canceled and I was told that the Holbrook office was being made into a Surgical Center. Furthermore I was told that all Holbrook records and patients were being sent to the Commack office. I live in Holbrook and saw a sign that the building was for lease, this immediately had me very concerned and drew a red flag. I then called the Commack office and found out that the name was changed Smart Laser. I did make an appointment, however canceled it after seeing various complaints and articles on the web.

Got thermage treatment which was extremely painful--no results at all. assurred that the more time that passed, the better the results. showed photos which seemed real. charged $10,000 for the thermage which I see others paid $3,000. paid $4,000 for entermology. am 70 years old; thought I was smart to avoid con jobs---but they got me for $14,000.

am paying off the $l4,000 still; did not get any results that were promised. Am $14,000 in debt---feel humiliated & depressed & angery. Now hear they are in chapter 11 (how is that possible when they scammed all of our money). their phones are disconnected both in Commack & in Westbury. Why can people do this to others--- and get away with it????

the thermage was $10,000!!!!!!

behavior.

Eva convinced me that I could get results as good as with surgery.

Bless all those who were hurt as I was.

Today i'm shock for all the things i found out about this place BODY SOLUTIONS OF WESTBURY. In october of 07 i whent for a consult, i was told that if i pay per session it was going to be $400.00 each time i went for laser on my spider veins but if i pay all at once they would charge me $3500.00 dollars so i thought i was getting a deal and only if i purchase it that day i was getting that price, so me thinking i was getting the deal i purchase it.

When i schedule my 1st appointment I found out i was pregnant so of i couldn't get the treatment so i call to let them know i was pregnant and they told me to come in to speak to carolina, i spoke to her the day of my appointment i told her what was going on so i told her i wanted my money back and she said they don't give money back so she told me that after i had the baby to call and make and appointment to start my treatments. so i told her to type a letter so i wouldn't have any problem so she gave me the letter with her signature.

I had the baby in juli, 08 but i was breast feeding so i took my time with the baby at home, so today that i'm all ready to make my appointment to start my treatments, i call the number was disconnected i call information to see if they had change their number and it was the same number, then i went on line for their website and i was shock of how many people got rob from this people. i'm going to do everything it takes to get my money back cause i work very hard for my money for someone to keep it that way. I'll make sure that in every news channel this well be reported. I'll keep you guys updated and i hope all of you the visit this page do the same thing cause i'm prety sure that this people are going to keep doing the same thing with new people with a different name and i hope they pay for all this.

On September 01, 2007, I purchased a package worth $4,200 for microdermabrassion & chemical peels for my face. Initially I had problems with the treatments; my skin will get very itchy and I also got rashes. I was told that was normal but I know it was not. I decided to cancel my contract and get my money back, but every time I called the office I was told the manager was not available. since I work nights it was very hard to for me to go during the day. they never had weekend appts. available. I am extremely upset becuase it is not fair that this people have done such harm to all of us who were fool by this criminals.

We would like everyone to know that Affinity Body Solutions is in not affiliated with the business that called itself Body Solutions. We have received multiple calls relating to Body Solutions. Please be advised Affinity Body Solutions is locally owned and operated by a physician that has been in the Tampa Bay area for over 25 years. We do perform similar aesthetic procedures. Although we can not give away procedures, we all feel very dismayed that another business would do such a thing to the people of this community, and would therefore like to offer our services to those involved. Please feel free to look at our website and call us. We will consult with you to see if we can help you obtain what you intended.

I finally found the number to their corporate headquarters in Commack, NY, where I was told that the company had been sold to someone else and that they would honor my remaining sessions at their office in Long Island. However, they said they were unable to honor my sessions at that moment because they couldn't get the records out of the old Manhattan office to determine what I had left. I was told they would call me as soon as they received them. Long story short I've call numerous times and received the same response. It has now been well over 3 months since this has happened without a response from them.

I took out a credit line of close to $5000 for all of the procedures. I have been paying off this line of credit due to the fac tthat I didn't want it to effect my credit score. I am now paying well over $300/month in bills for procedures I will never get.

Purchase the Thermage treatment for $3000 in March 2008 and did not see results. I call the Holbrook, New York location and they referred me to the Commack office of which when I called and spoke to Annie the secretary, she said that they couldn't do anything for me. I was given two phone numbers: S. Kavet and A. Kevin. I left numerous voicemails for both and haven't heard from either one. The new owner of the Commack location, Mr. J. Talbot was extremely rude and spoke to me in a i don't give a [care] attitude. We need to do something about this company and I know some of the same owners are still there, except under the new name Smart Lazer MD.

went for trinity pkg. on my face and neck at a cost of 6,000.00 dollars i was shone pictures of before and after and promised wonderful results was told if more treatment was needed i would recieve at no additional cost when i arrived for a treatment the doors were closed i called the phone number they told me i had to go to commack for remainding treatment they would make appointment i would arrive to be told the girl was not in to do my treatment they said they did all my treatments but they didn,t because many times i was sent home

i'm a 65 year old widow that was made a fool of by body solutions i am still paying 252.00 a month for nothing they should be held accountable

I rec'd my second treatment in Commacy and then they were booked when I finally got a hold of them they answed the phone as Smart Laser. I went down there to find out what was going pn I spoke to lourdes the Laser tech and she said that Bosy solutions closed there doors and the reason why she is there is that the new Dr kept her on. She also told me that the Dr's of Body Solutions opened up another practice on Bella Mead Rd in Nesconset I went in ther and the same fancy car thst was alway's in Holbrook was parked at the new building. I need help to get in this class action suit to get these con artist. I was guarenteed, I paid, they harmed my skin and they stole my money. They shut down and now i'm out money.

After 10 treatments, two more were not going to make any difference. I sent a registered letter to the head manager Frank Digioacchino with copies to Chris Peifer - Manager and to Pamela Lewin - Sales Consultant. After several weeks, the registered letter came back. I contact the corp office, sent them a copy of the letter and was told they would get back to me. Upon not hearing back I tried to contact them and all the numbers have been disconnected.

Damaged skin around my abdoman and stomach. Out $2500.

The BBB referred me to Consumer Affairs. They have not been able to resolve this issue. On 7/2/08 I purchased a spa package from Randee for $675 for 9 treatments of Lipomassage. I received 5 and was promised a free session based on her canceling numerous times. Dates of service: 7/2, 7/9, 7/10, 7/16 and 7/19. She canceled on 7/17, 7/23, 7/24 and 7/26. I tried to schedule with her partner but she canceled that.

I wanted a refund because she could not consistently commit to the two times per week that I needed before I moved from LA. She wanted me to keep coming in, promising results. I have not seen any results in the slightest, even with increased exercise and good eating. Randee kept promising me a check and never provided it. I even tried speaking with the owner/manager but he either never got the messages (due to interference from Randee or his own negligence) and I still do not have a refund.

Randee refuses to return my calls. Due to her lack of professionalism, I did not see results. I therefore wasted time and money. A service was supposed to be provided and Randee failed on numerous accounts to provide it. I lost $675.

I purchased laser hair removal for 6 sessions at $1500.00. I paid in full up front, the only way they start procedure. After 3 sessions I noticed they only were completing half of the area paid for. On the next appointment at the Holbrook office, the doors were locked and a sign said to call the Commack office. I was never notified of them changing over to Smart Laser.

Smart Laser agreed that Body Solutions only completed half of the area Smart Laser will not guarantee anything Body Solutions completed but they were willing to finish the 3 more sessions I paid for out of good faith. I had to sign a waiver that Smart Laser is not willing to guarantee the other half. I would have to pay if the hair grows back in the area that was only technically treated 3 sessions.

It will cost me more money to finish what Body Solutions did not complete.

On January 26, 2008 I talked to body solutions at their office and was told that thermage produced all kinds of great results even on people of my age 68. I signed contracts to do my face, eyes and neck and gave them $500 deposit. Two weeks later we gave them $4500 more and did the thermage treatment. Every 30 days I went in for pictures and had mentioned to them that we were taking pictures also.

After 4 months I was not pleased and was told that because of my age it might need more treatments but that they would repeat the treatment with a lesser dose for no charge. After that treatment we were to go back for pictures again after 45 days. We went back in December 2008 and the doors were closed, no phone and no one to get intouch with. If any info is available about a class action suit or anything else please notify me.

We are retired and that money came out of our retirement savings. Also there was extreme pain with no results.

I went to body solutions of Tampa for a free consultation for hair removal. At that time I was pressured to make a down payment of $300. $283.34 was to be paid at the time of each treatment, a total of 6-8 treatments. A total cost of $2000 (down payment included).I signed many papers but only received the financial obligation papers. I received two treatments . I was scheduled for treatment on 11/22/2008 at 1 pm. .the door was locked, office completely cleared out and a hand written note on the door saying closed due to a burglary.

I called the phone number from my cell phone, it was disconnected. My boyfriend and I drove home to Brooksville where we looked online to see want was going on. we found numerous complaints ,where people had been scammed out of thousands of dollars. I dont even know if the technician who gave me the two treatments was certified, or if the treatments would have even worked , I dont see any difference.

Id like my $300 down payment back if possible. If there is a class action lawsuit I would like to know.I can't afford a lawyer.for all of you who lost thousands of $'s because of this scamm,i hope you find justice, and you get back every cent owed to you.

I had several treatments with no results. I also had a credit for service of over 6500., and the company never notified me of it closing. I orginally did not want to have any services, but they told me I am committed at contract. (I contacted Eva within 24 hours and she told me I still had to pay the full amount of the contract) I even contacted lawyers who said I was.

Therefore I was stuck so I had the thermage, spider vein removal and was going to do a trinity, but now I am out of luck. I was basicly doing the procedures because I could not get my money back. I had so much on credit with them and now what can I do? It is very sad to say that $13,000 was really lost, since nothing was really working. I did the above because of the money I had to spend.

I was able to pay the bill, but I am so disappointed in the legal system, especially when I called within 24 hrs. and I was told I had no choice in the matter. The physical damage is no improvements in the areas I had received a procedure on.

Any one with a complaint about this Body Solutions of Tampa should file a complaint with the State Attorney General for Florida. This is easy to do on-line

When I called to schedule an appointment on Nov 06, 2008. I was told that the office would be closed for two weeks to remove and replace all their equipment. When I called back to schedule an appointment the phone was disconnected. I visited the office and it was totally empty. My research shows that a business license was issued to an MD Licensed in Florida. The office does not appear to have been issued any other Licenses by the State of Florida.

I did not receive the services contracted and am left with over $4,000 in credit card bills with no recourse. As well as all the other patients of this facility.

I am a victm, and reside in Tampa Florida. I was scammed, promised treatments and didnt get them, and now finance company still wants their money...lol. I have retained a lawyer, he is the one that helped me get the story out to ABC ACTION NEWS. He is waiting to hear from all other victims before moving forward into a class action lawsuit.

Out money, finance company wants balance of the $5000 I financed, no treatments worked, became sick from treatments

All the same things are happening to us all over the United States. I am a victm, and reside in Tampa Florida. I was scammed, promised treatments and didnt get them, and now finance company still wants their money. I have retained a lawyer...he is the one that helped me get the story out to ABC ACTION NEWS.

I have been going to Body Solutions for about 8 months now and have been receiving laser treatment for my veins and at first I was going every 6 weeks and last month (Nov) I was told that the doctor wanted me to come in every 8 weeks instead. He thought I would see better results.....My next appointment was scheduled on Dec.15th. I was surprised I didnt get a call. When I called the phone was disconnected. I cant seem to find any information on-line. I was going to go by until I read the other complaints on how the office is closed and their was only a note left on the door. I cant believe this I am out over $3000.00 worth of work.

I now have spots and burn marks on my legs which they said in time with treatment it would be resolved...... WHAT DO I DO NOW???????

I was supposed to have my 8th tatoo removal session on January 3rd 2009 when I called the office today December 12th to re-schedule there was no answer. I went on their website to see if there was another number and there was no website anymore. I have paid for this service in advance, I am still due 5 more sessions, the tatoo is still there. What am I supposed to do now? They have the money and my tatoo is still on my arm!

I am a flight attendant who has suffered long enough on hot airplanes due to my tatoo and the fact that I have to keep it covered. I went out and purchased new uniform pieces so that when the warm weather came around again I would be prepared for it. Now I'm stuck with this tatoo and can't afford at this point to go out and have someone finish the job. This is very frustrating because I am so self conscious of this tatoo on my arm. I thought finally I would be able to stop putting makeup on it and being embarrassed when it rubs off on other people everytime I get close to them, not to mention the clothes I have ruined just because I don't want it seen. What about the money I am out. I paid them 1200 dollars!

Kathy stated that it costs $7000.00 which was paid, and if no results accured I would get refunded. They did the procedure and I went for pictures as instructed. I took all the pictures except the last with the doctors office that took over for them.

I set up an appointment on 11/24/08 to discuss the results (which where none!) one of the girls in the office and she had all the pictures and agreed with me. Said she had to talk to the doctor but would call me back to advise.. I said I wanted my money back! She said she will discuss with the doctor he had the number to Body Solutions in califoria and will get that for me also.... Well of course I,ve been calling and there is no answer at this number any more.

I went to Body Solutions for my 9th tattoo removal 12/8/08, wondering why I wasn't called on 12/6/08 for a reminder, only to find a hand-written note stating they were forced to close (our) doors due to robbery. The phone number has been disconnected and the website has been completely removed. My procedure has been completely paid for in full by now (it was only supposed to take six sessions) and is still completely visible, which baffled three different technicians, as it is ONLY one color (blue). It is a very small tattoo (1 x 3/4) on my ring finger, my ex-husband's name.

I cannot afford to pay for this procedure again and don't want to continue to carry my ex-husband's name around still. This is very stressful, both emotionally and financially.

I went to Body Solutions for my 9th tattoo removal 12/8/08, wondering why I wasn't called on 12/6/08 for a reminder, only to find a hand-written note stating they were "forced to close (our) doors due to robbery". The phone number has been disconnected and the website has been completely removed. My procedure has been completely paid for in full by now (it was only supposed to take six sessions) and is still completely visible, which "baffled" three different technicians, as it is ONLY one color (blue). It is a very small tattoo (1" x 3/4") on my ring finger, my ex-husband's name.

I went for the thermage, neck and Jowels they charge me 6,000.00 dollars. they open a charge card for me with Care Credit w/no fiancing charge for eighteen months. By that time they packed up and left.The first treatment was done after that its pictures after pictures w/no results. I told her I was not satisfied. She told me she has a treat that works from deep inside your skin with no charge because she can see from the picture that it did not do any for me.

So we started this new treatment, after that again more pictures.When I called to see when was my next appt. She answer the phone by sayins Smart Laser.I asked her if this was Body Solution She said they changed thier name I gave her my name and she told me my appt. is for October 29, 2008.(She did not say the year)I went to my appt. as schedule under a different name (SMART LASER MD.)they took my pictures and gave me another appt. to speak to the consulant as to my results.I couldn't make my appt, for November of 2008 because i had to leave out of town. So I called to reschedule my appt. I told her I will call her when I get back and have a saturday off.

I started to call on November 29, 2008 and the phone just rings and rings w/no answer. I decided to go to see what is happening that no one is answer the phone.I got there and ask why no one is picking up the phone she said we changed the number i told her then why didn't they call me.She told me she didn,t have my records because the other company (Body Solution) went into bankruptcy and they took all the records.

I had a free consultation for laser vein removal on my legs. I agreed to have 8-9 procedures done over the course of 8-9 months. I financed the total of $6400.00 to Chase Health (at Body Solutions suggestion). This was an option they gave me. I knew I had 24 payments at 268.80. I was excited to get started and did so shortly after signing. I was happy to have found a brand new, clean reasonably close to home(25 min)to do my procedure that I had long awaited.

By the 3rd or 4th time going I saw little results and was a little disappointed, but I kept hoping that in the end it would be all worth while. I saw one technician that I liked named Lourdes and then she was gone! I started to become suspicious when her certificate plaque was removed from the wall. Jennifer took over my treatments. I was then told they (Holbrook office was going to close). I was disappointed and did not want to drive another 25 minutes to Commack.

They said they would try to manage a few patients for as long as they could at the Holbrook office. I went back in September and made and October appointment. They never called to confirm that appointment so I called only to find out they had closed and Body Solutions was only operating in Commack. I did not want to travel to Commack but made another appointment for Nov. (since I wasn't seen in October) in the hopes I could figure out what to do. Then in Nov. I did not get a confirmation for my appointment again and then learned that Body Solutions was no longer in business.

I filled a dispute claim with Chase Health Advance for the treatments that I was not going to get and the agreed to have me pay for what I received. Then Smart Laser called to confirm an appointment!! Apparently they have now taken over Body Solutions. I gave them a piece of my mind and hung up.

I am now left to pay a reduced amount of $207.00 but I am not receiving any more treatments which leaves me half done with little results. I feel so ripped off and taken advantage of. I paid for services to get rid of spider veins not to get rid of them a little bit. My treatments were in vein because now I am still left where I was in the beginning only with a big monthly payment.

My results were so minimal after 4-5 treatments (can't remember) that I may have welll not even bothered. I signed up for a total treatment package not a partial. What I am left to pay is so much compared to the lack of services I received.

I went to Body Solutions in April 2008 for a consultation for Tattoo removal. I signed a contract stating I would receive 9 treatments at a cost of $900.00. I was guaranteed that the tattoo would be gone within those 9 treatments or I would receive any further treatments at no additional charge until the tattoo was gone. I have been to 6 treatments with no significant results of the tattoo fading, but now I have very apparent white burn mark scars outlining the tattoo from the laser treatments.

When I questioned this during my treatments, I was told it was normal and they would fade along with the tattoo as time time passed and more treatments were done. Now they have closed their doors and left no information or contacts for any future treatments or information. As with the many other people I see listed as complainants I am out $900.00 and am forced to seek treatment elsewhere at additional costs.

Aside from the financial burden of $900.00 being paid out, I still have the tattoo and in addition to the tattoo I have scar marks from the burns of the 6 treatments that I did receive. And now I have the added stress and embarrassment of airing my business to other people in an attempt to seek retribution for my loss.

I went to Body Solutions in April 2008 for a consultation for Tattoo removal. I signed a contract stating I would receive 9 treatments at a cost of $900.00. I was guaranteed that the tattoo would be gone within those 9 treatments or I would receive any further treatments at no charge until the tattoo was gone. I have been to 6 treatments with no significant results of the tattoo fading, but now I have very apparent white burn mark scars outlining the tattoo from the laser treatments.

When I questioned this during my treatments, I was told it was normal and they would fade along with the tattoo as time time passed and more treatments were done. Now they have closed their doors and left no information or contacts for any future treatments or information. As with the many other people I see listed as complainants I am out $900.00 and am forced to seek treatment elsewhere at additional costs.

Aside from the financial burden of $900.00 being paid out, I still have the tattoo and in addition to the tattoo I have scar marks from the burns of the 6 treatments that I did receive. And now I have the added stress and embarrassment of airing my business to other people in an attempt to seek retribution for my loss.

I paid $5,000 for a procedure called Endomology. After some treatment I was dissatified as I was not seeing any results and requested my balance returned. I was told that it could not be done, I can receive other treatments for the balance. I chose microdermabrasion and received 2 treatments.

On September 15, 2008, I received a letter stating that they have temporarly closed the New York office to expand it to a Surgical Center and my file has been transferred to the Westbury location. I was to call to schedule an appoint. I did. The time available was not until December 2008. I visit the center and was surprised that the doors were closed and a sign stated that they have closed their doors.

The $5,000 treatments was arranged by Body Solution with Chase Health Advance. I currently have an unpaid balance of 2,508 with them that I am trying to dispute. However, the amount due me is more since I only received a few treatments. Body solution was clever in not giving me much paperwork. I am minimum document, really just a bill from Chase Health Advance, the letter of the transfer and 1 sheet of paper referencing the treatments. Please help.

I had an appointment with Body Solutions in the beggining of November. I found it strange when I did not receive the phone call to confirm about my appointment the next day, and they never called me to reschedule, which I found strange they never called to reschedule. Now we in December finaly I call to find out about rescheduling thinking they probalbly sent me to creditors cause they made me sign a contract and warned me If I decide to stop treatment they would send me to the creditors. When I call the number the number is disconected.

Tried the website and no longer a website. I even tryed calling NY and their phone was disconected too. So I tried even faxing them to call me to reschedule, number disconected. So I took my lunch break and went to the office at Northdale and Dale mabry here in Tampa and found letter on door stating Due to burgulary we were forced to close doors. Sorry. Body solutions.

Now Im standing there looking through the window door. Wondering what am I suppose to do now. Sorry cant help me! Why didnt they leave a number for me to contact them or why didnt they call to let us know? I knew from there that they were not robbed. There was no burglary. I knew from there that this was a scam. I had to put a deposit of $300.00 down and not including the 3 treatments I had that I paid $350.00 for every treatment appointment.

What happens now? Im left with burn bruises all over my thighs that looks like is never gonna disapear. Needed 5 more treatments. What a lost. I tried Body solution cause they had offices everywhere, so I thought they were well known and how was I to know that I would be scamed by such a huge company? So Im left with bruises and out $1,350. I feel like I was robbed not only of money but my self esteem because the treatments didn't even work, it made me look worse with the bruises.

Bruises ontop of spider veins. Both thighs. That is not disapearing. And 1,350.00 in debt.

Looked in the window and all of their equipment was gone, I tried to call and their phone is disconnected, their website is also deleted. When I found this website I was shocked to read all of the consumer complaints about this company. We have lost a great deal of monies, how can we get the law to protect us? Is a lawyer going to take this case? Who can help us?????

In February 2008 I inquired about Termage on my neck to tighten the loose skin. I paid 3800.00 in the form of a credit card and check. I went in for my treatment and was advised they would take pictures for 6 months to see the results. I went back every month and saw no results. At the end of six months they immediately told me they would do the procedure over. This time it was VERY painful. They took pictures again every month starting in September. When I returned for my November pictures sign on door stated closed because of robery. No phone number, nothing. There has been no difference in my neck. Is there a class action suite against these people??

I am out 3800.00 that I could sure use to pay bills. I would not have objected to the charge if the treatments had worked.

Had initial consultation at the end of September for a tattoo removal procedure. I paid 1/3 of the total cost and setup my first appointment which was in the middle of October. After the first treatment, I am still left with raised skin that has not healed. I was supposed to have my 2nd appointment on Dec. 3rd but just found out that they closed their doors. Not only am I out money, but I don't know if my skin will heal. I am working with my credit card company to get this resolved, but in the meantime, I am very nervous that i have been scared by the procedure.

Lost $1020 and have a scar from the procedure.

On july of 2008 we paid for a thermage treatment plan, with follow up visits to be included with pictures to be taken and a follow up treatment to be done if needed at the price of $3500.00.the loccation has closed and we were sent to the offic in commack of the same name.when we got there, they took pictures and set up an appointment for treatment on november 17 2008.when we got there the name had been removed from the door. a new name was given as Smart Lazer with a doctor Acaru taking over the patients of body solutions.when we called to talk to some one to help us continue the treatment.We were told that they could not help us. The treatment was unsucessful. please help us to receive the treatment promised or financial restutution. it is a shame that this company and the doctor who took over there patients Smart Lazer, completly ignores there obligatins to satisfie there patients

Went for my appointment today 11/21/08 and the place was empty. Phone # disconnected, Web site disconnected. Sign on door said closed due to a robbery. This was false info. Is there a class action suit in Tampa? I went on-line and was shocked at the history of other people also scammed.

$2,000 loss. Paying off a loan and not getting my services from Body Solution.

I went to Body Solutions LLC of Tampa FL in July 2008 for a consultation. I was there for tattoo laser removal treatments. I was told I would have treatments until the tattoos were gone. The woman I spoke with kept changing the price I guess to make it more appealing to me. I was given a contract to look over briefly and then asked to fill out a credit card application for Chase Health Advance. I was approved and then was told to sign a contract. I asked for a copy of it and she said she would make copies and give them to me on my next appointment when I started my treatments. I did go in for a treatment but never got the paperwork.

I was scheduled for another treatment but the day I showed up for the appointment 11/21/2008 the building was cleared out of all items, completely empty with a written paper taped to the front door stating that due to the recent robbery we were forced to close our doors. No other contact information was given, I then tried to call the phone number and it was disconnected, I called my husband look up the website to see if there was information there and the website was no longer available.I got contact information from another business for the realtor who they rent the suites and she also told me they owed her money for months of rent and she is taking out a legal case for that. I spoke with a woman in the parking lot who was also there for an appointment and she was upset because she didn't have any treatments done and she gave them $10,000.00

I am now fighting with this Credit Card Company Chase Health Advance to get a refund of services not rendered For $3000.00 And to my surprise they would not put a freeze on the account, or close it. They said I needed proof of the services I was suppose to receive...well, body solutions sent them the application...shouldn't they have a copy of what it was for. Anyway, to my research now on this company, which has been set up in NY and other places and a name change, these people have been doing this for years now.

I don't know if the RN was really an RN or if the Endermologist was certified. I am now in debt for services that was not fullfilled or complete. I was burned by the laser from the technician who I don't even know was certified to be laser treatments. I now have scar tissue on top of the tattoo, which is still there and has not faded due to lack of laser treatments needed.

My consultation was with Dehlia but it ended being with Patti and Dehlia. I agreed to the possibility of having dark marks removed from several areas of my body and I also told them I had an appt. with a dermatologist the next day and if they recomended not having lazer to remove the dark scars, I would follow the Dr.'s advice and not have their treatment. I tentatively made an appt. for treatment with body solutions with the understanding that I might cancel. The dermatologist Dr. M (New Port Richey, Fl.) said with my dark complexion lazer would not lighten the areas in fact it could make them darker.

When I called the next day to cancel they said I had signed a binding contract for treatment and I could not get out of it. They had also ran my credit through 2 different lending offices and I had only authorize them to do one try. Their explanation was that the first one had not aproved for sufficient funds so they went to a secondary lender to help me out and assure I get this treatment. When I told them I was declining the treat ments based on my consultation with Dr. M all hell broke loose and demands were made that I come in the office to talk with them. I felt intimidated and postponed coming to see them (I was afraid they might tangle me into some other deals that I didn'nt want).

I tried to settle this matter over the phone but things escalated and the lenders were calling me for payments although I had not gotten a single treatment. I was able to work out a different treatment plan with them that would only be for lazer on my right leg for spider veins. I only got 2 treatments out of almost a 1,300.00 that I paid in advance with my debit card.

I went for my third treatment on 11/19/2008 and there was a sighn saying they had to close the office due to many burglaries. When I called the phone #. a recording said this number has been disconnected and no further information is available. How can I get my money returned back? What criminal charges can be pressed and how do I find them? Lost greater than 900.00 dollars. Had to deal with harrasment from their staf and bank lender.

this company is a total scam

loss of thosands of dollars along with other people who have been scammed by these phonies there not even accredited in new york state. They have dropped the ball on this company and no one is doing anything about it and now they have changed there name to smart laser md to try and scam more people. you need to do some investigative work on them because this may become worse than you think.

Prepaid for services - laser hair removal, laser skin tightening. They hit my card for $8000, I have had 2 hair removal sessions (out of 6 prepaid) and nothing else, now the phone is disconnected. What recourse do I have to recover the remaining amount? Help.

Loss of $7000

Free Consult turned into nightmare costing thousands of dollars.

paranoia, stress. you name it, i had it!

I did not purchases or engage I only inquired about services. $10,000.00 is a lot of money. I never got to meet with a doctor. My credit card is not fighting hard enough for me this happened July 12, 2008 and still being disputed! I DID NOT PURCHASS OR ENGAGE OR RECEIVE ANY SERVICES FROM BODY SOLUTIONS!

I do not have any contract in my papers that they gave me. MY own Doctor that I recently was able to meet with on the very first visit who is NOT associated with Body Solutions said that I AM NOT A CANDITATE FOR THE procedure.

If the facility doctor ever met with me he may have come to the same conclusion! I have included all of the paperwork that the facility had given me to my credit card company to no avail. I am begging for help.

$10,000.00 has been charged on my credit card as of 7/12/2008 along with interest. It was supposed to be a Free Consultation Help Please...

my mother in law and i had done thermage on our stomachs, six months later NO results!

I used to work for Body Solutions, Tampa FL as an Endermologist. After a couple of months working there I noticed patients came in for the treatment expecting outcomes that were untrue to what I knew scientifically about this kind of treatment. On our training manuals, the main outcome is reduction of cellulite. Well, pts were told that this trt would help with stretch marks, flacid skin and even inches lost! That is totally untrue! The salespeople from Body Solutions were and are still lying to these people about Endermology.

They pay about $5,000 for 30 trt and can barely see any results. I'm not even sure this trt actually reduces cellulite or not, I have not seen any difference on the people I treated. They keep telling us that is the pts fault that the trts don't work. Right now, myself and other are on a battle to get our paychecks. They have not been able to pay their employees on time and my last paycheck bounced. Prior to that, I had direct deposit, well, that was 4 days late causing many items on automatic withdraw to bounce and bank fees. I'm still chasing Denise for to reimburse me for these fees and for my last paycheck. Somebody needs to do something about this, it's totally unfair to employees and consumers!

June 4, 2008 I was at body solutions in Westbury for a consultation for smartlipo. I was in the room w/ Cathy for about 10 mins I was informed that must leave a deposit of $300 paid in cash in order to get the price I was quote and that was all that was done that day. I did not setup any dates for any procedures for the future because I had discuss w/ Cathy I need to speak to my partner and if I decide not to go ahead w/ the procedure I would be refunded my money back w/ 20% fee deducting form my deposit so my total refund would be $240.

As of now three months later have been getting the round around from this company. Have left several Messages w/ Rina at the Commack office for Denise since she is the controller of this company. AS of yesterday I spoke to Aurashe informed she was one of the owner and said she would my filed pulled. And call me the next day w/ an answer. Not only did she not call me back I had to call them for them to tell me pictures of me were taken therefore I was not getting anything back,what? I would like this to be invested.

I am responding here because I see that there are others who also complained agaist this same company. Can we do something as a group? I went into Body Solutions for a free consultation on Smartlipo. I had just come back from a long stay with a friend who had lost her 19 year old son and was very depressed. I was REALLY PRESSURED into signing a contract for the lipo there and then but was not given any quiet uninterrupted time to read the contract carefully. I was told that if my doctor did not approve the surgery there would be no problem canceling the contract/procedure. Well my doctor does not approve the procedure!

Then when I went back with a note from my doctor stressing this fact I was told I MUST PAY THE 30% cancellation fee! That was $4600. Then second scam was put in place. To save me from paying this fee for nothing they would give me the non-invsive , non painfu endimology treatment instead. Well I ended up passed out and taken away in an ambulance. The EMTS could not Get a blood pressure reading on me at first. I had to spend the next 6 hours in the ER undergoing tests cat scans and the likes.

Now they still are fighting to refund me anything. Capitol One Finance is on my side at this point and has tried to get their money back from BodySolutions to no avail, but they are no longer offer them finance until my case is resolved. That is some justice.

Well I ended up passed out and taken away in an ambulance. The EMTS could not Get a blood pressure reading on me at first. I had to spend the next 6 hours in the ER undergoing tests cat scans and the likes. Now they still are fighting to refund me anything. But I stll owe the $4600.

I live in Long Island and am 22 years old. I saw an ad, for smart lipo in a penny saver. I went in for a free consultation at body solutions in westbury, and was pressured into signing a contract for the procedure. During the consultation i was told the results would be instant and when i went in for my pre-op i was told the full results would come in up to 6 months. I called the next day to cancel the procedure because i was having this done for a special event coming up in two months and results in 6 months was not what i was told.

It took about 6 days for someone to return my call and when they did i was told that there would be a 30% cancellation fee. The total cost of the procedure was $12,000 that meant i would have to pay almost $4,000 for a service i didn't want. I made an appointment to speak to someone about this fee and find out the reason why i was never made aware of the cancellation fee at the consultation, especially is it was so high. I was treated with disrespect and the owner called me a liar and said i don't know what i wanted. also that i was wasting her time. She was very unprofessional and said that she can't do anything to help me.

So i turn to you, please help me get my money back, i cannot afford to pay over $4000 for something i never got done. i am a full-time student and i also work full-time and i do not want to waste my hard earned money. Please help me.

My whole family is worried about how we will pay the money especially for something i never had done. i am losing sleep over this and cant function properly at work because i am constantly worried about these charges.

I saw an ad, went in for a free consultation - next thing I know I get a $6000.00 bill from Chase Finance - I told them I did not want the service, they told me that I had to pay a 30 percent cancelling fee! that's 1800.dollars to NOT ACCEPT SERVICES!

they are trying to ruin my credit, my life. I was harrassed by them, have trouble sleeping at night! I submitted this to the Consumer Affairs office in NY.

A free consultation turned in them openeing a credit card in my name for over 6 thousand dollars. NY state will be taking them court and NYS Education department as well is bring them up on all the charges of having unlicensed people perform all procedures.

Beware of Body Solutions. They are extremely over priced. I went to their office for a free consultation that ended up costing me $1,300 or maybe even more. I signed a contract for a procedure (vele-smooth) but changed my mind less than 24 hours later. I tried to call to cancel the contract. (you have three days) however in tiny letters it states that they have the right to collect 30% of what you were going to spend. 30% of 4,000 is 1,300$ For a consultation. All I did was speak to someone for 15 minutes! Now I have a huge mess!

I was pressured into signing a contract with Body Solutions for enermologe treatments, and after we reviewed the contract at home I decided that this would not be something I would want to do to my body. We tried to cancel the contract with Body Solutions the next day, and they would not return my calls. I sent a registered letter which was sent back to me. I tried again to call them several times, but they never returned my calls.

Body Solutions is requesting me to pay for services that were never rendered. I feel I should not pay for something that I never received.

I was charged over $8,000 by Body Solutions for a thermage procedure that didn't work. They told me the results could take 6 months. Still haven't seen any results. Company got my credit card, and I was charged 22.5% interest.

No change in my body or results that they promised. I want my money back.

I am in a dilemma and I cant seem to get any answers as to why I am in a predicament that I had no idea I was involved in.

On August 24, 2007 I visited the office of Body Solutions of Westbury, LLC 1400 Old Country Road Westbury N.Y.11590 for a consultation to inquire about a procedure that I was interested in being performed and after I was informed about what was involved I was asked to sign documents clarifying that I was aware of what was involved during and after the procedure such as precautions and consequences.

This information was familiar to me because prior to the visit with Body Solutions I had visited other offices for a free consultation and procedures were the same so I was not in the least surprised to hear what information was voiced to me the only thing that differ from this visit was the $6300.00 credit card charge for a procedure that was never performed.

At the time of my consultation I was also asked what form of payment method was I going to be using and I wasnt sure. That was when they suggested I use Care Credit. I then gave them my information such as social security, age, address etc... Once, they ran my application and I was approved they asked me to sign the documents that I had read and in the documents was the receipt of approval for the credit card that they put in together with the documents not knowing that, that was an actual receipt that and I had just been charged for the full amount of the procedure. They charged my account without consulting me.

Please keep in mind that at no point was anyone in the office informed by me that I was there on a first visit to sign and seal a contract and approving that they move forward and charge my account in the amount of $6300.00 in full for a procedure that not only was not performed but furthermore, Body Solutions was paid on 08/26/07 prior to me consulting with my spouse and more importantly with my physician.

Please keep in mind that I did sign the papers that were given to me and they did read no refunds. I was under the impression that this policy was valid once I agreed on having the procedure done and I paid in full.

I don't understand how a visit for a free consultation was manipulated and now I am being charged for the amount of $6,300.00 for a procedure that I wasnt even sure of when or even if I was able to have done. This has caused a big conflict in my marriage and this credit is now reflecting of my TRW. Both my husband and I are hard working people we have always been faithful with our credit card bills with no reserves. I feel that we are victims of false pretenses. It was a process not a procedure that was involved on the day of August 24, 2007 in the office of Body Solutions of Westbury. .

Steps we have taken prior to us turning to you are, we visited the office and explained our situation and I told the doctor that I was not aware that I was being charged for the procedure at that moment. It never once passed my mind that I would be paying for a procedure on the day of a first visit of a consultation. They explained to me that I was informed and that is false. They were not professional, it got very loud and unbearable.

I went to Body Solutions in Commack on June 13th 2007 for a free consultation after seeing their ad in a local Pennysaver. I saw a woman named Eva and she quickly examined me and upon leaving the room several times to see other clients she had me fill out paperwork that she did not properly explain. She used the words if you decide to have the procedures done? and told me that I was filling out routine paperwork for a free consultation. She had me sign a document that she explained was an acknowledgment of the consultation and what I signed reads that I will be leaving an initial deposit of $0 and will be bringing $0. It also says that I have a remaining balance of $6525 and that I need to schedule an appointment and then will be billed.

Eva never signed this agreement. The only thing that she signed with me was an authorization to take pre and post photos if I purchase the treatment. The document clearly states if?.

I have had an account with Care Credit for several years and was not sure what my credit limit was so Eva said that she would check it for me. She asked me to sign a piece of paper that would authorize her to check my available balance. She later told me that I signed a receipt. I received no copy of a receipt.

When I left I told her that I would think about it and let her know. When I called her later to tell her that I wouldnt be able to do it, she told me that it was too late and that she already charged my account and that I signed a contract. When I told her that I didnt sign a contract and that she never explained to me that it was a contract she told me it was too bad and that it was a final sale. I then asked her if I could speak to an owner and she told me that they wouldnt speak to me. I called at least 10 more times and spoke to the manager at their location in Westbury, NY. The manager Veronica told me that Eva is known to do these things and that they have had problems with her in the past.

She tried to put me in contact with the owner and I called another several times and even made an appointment with the owner George but after I left work early and went to the appointment Eva not George greeted me and told me that he wont speak with me and that even if I wanted to do the treatment no one would do it for me now.

I have never in my life dealt with people like this before in business. I tried to explain that I couldnt do this procedure even if I wanted to because of a skin condition that I have called eczema. I will not pay for these charges because I never received a service and I never even received anything that shows that I actually authorized payment for this service. I never thought that a company could force you to have a cosmetic procedure done. .

I can't afford to pay for any of the $6525 that they charged my credit card. If they won't refund me it will have an extremely negative impact on my credit rating. I am going through a divorce right now and have nothing, I am trying to start over with my life and this is a nightmare.

Loss of money, Doctor visits because of adverse reactions. Severe pain for several months. No resolution as of today.