Complain about a product or service

Better Living Alpine Air

ZIBA of San Anselmo, CA October 25, 2009

I ordered 3 air puifier and paid $670 and the next day I called and cancelled the order . when I called and email and asked for my money back . and I told them that I would pay for restocking and shippment even they have return policy . he was rude and nasty I still have his email.

Kevin of Boulder, CO November 29, 2008

This company claims a 3 Year warranty on their machines but does not back their warranty at all. I had the BL3500 machine die on me in about 9 months. The owner of the company tried to claim that by using the machine constituted neglect. Actually buying the machine was neglect! I emailed the company to tell the machine had started arcing. They told me that it may be dirt plate and to clean them, which I did. The machine still arced when calling for ozone purity, so I turned that feature off. I used the machine for the filtering purification only, to which they claimed neglect. Bad machine from the start and a bad company. DO NOT BUY ONE OF THESE!

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.