CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS

Small Claims Guide \| Class Actions \| Lemon Law \| FAQ \| Resources \| Newsletters \| Spanish
Automotive Education Electronics Family Finance Health Homeowners Shopping Travel

Woodlife Workshop

Egg Harbor City, NJ

Audrey of Howell, NJ, writes:
I purchased an outdoor cedar wood patio set from this manufacturer which consisted of a large table , 5 chairs, a bench for the table, and a porch swing which totaled $2,342.34. My family and I were eating dinner at the table late last summer when the bench collapsed, sending me to the concrete floor. This bench had only been used a few times prior to this accident. Upon looking at the bench, it turns out that the bench had not been made as we had been told by the manufacturer that it would be. It was only held together by very small screws that barely connected to the second piece of wood support. We had been told that the screws would be much longer than the ones he actually put in. The soft cedar wood split away from the small screw, and the bench collapsed.

We examined the underside of the chairs and found that they too were improperly made and were ready to collapsed, entire screw was visible underneath, cedar wood had also split away. We contacted the manufacturer and he has refused to refund our money for the defective merchandise and has been very uncooperative in this matter. The benches and chairs he sells are dangerous to sit on and will collapse if used!

I sustained a bruised coxic bone, which was very painful for several months, and still hurts to some extent. I was given painkillers for this condition by my family doctor. We also have $2,342.34 worth of outdoor furniture that we are afraid to sit on, unable to use. My next door neighbor purchased the same chairs, and the same problem exists with the screws in his chairs, so its not an isolated incident in the assembly.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

September 5 2008

FREE CONSUMER NEWSLETTERS

The Daily Consumer
Afternoons M-F
Sign up now!

Consumer News & Alerts
Every Sunday
Sign up now!

Knowledge is free.
Knowledge is power.

Back to the top | Furniture

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.