Complain about a product or service

Rent-A-Center

Darren of Portland OR (12/15/08)
well we rented a tv from them and payed the so called liability waver we where told that that would cover any damage to it and thier person at the time told us it was smart to add thier liability waver. so we returned the tv kid got carryed away with sharp object and we couldnt afford it any how. guy named chuck gave us a line of bull crap bout continue to rent it or we ll charge you to fix it. any how we moved and figured guys at store near us would be more civil. ya right thier just as other rent a center threats lies and harrasment.

wise we are flat out busted no cash and stress all the time i just want to relax for once this is just to much. my health cant take it any more. HELP

Joelly of Selinsgrove, PA December 12, 2008

Joelly of Selinsgrove PA (12/12/08)
My boyfriend rented some items from RAC, he's rented several things from them in the past. I recently moved and are no longer with my boyfriend, RAC came to my house demanding to know where my boyfriend is and despite being told that he is not there, they leave they Sorry, we missed you notices twice a day, they also somehow got my other cell phone number which I changed because that's the cell phone my boyfriend was using (which is in my name). I don't have a contract with this people and they still harrass me on a daily basis. They even already sent two letters from some attorneys. I need to know how to get rid of these people.

I have had no losses as of yet, but the neighborhood I live in is upper class and it's embarrassing to have these people constantly coming to your residence to bother someone that has absolutely nothing to do with them.

Jeremy of Handford, CA December 9, 2008

Jeremy of Handford CA (12/09/08)
complete harrassment the entire time we were renting their merchandise. Coming to our house and calling days before our payment was even due.

Got really tired of being harrassed so the last time they came for one of their reminders and told them they could take their merchandise did not want their harrassment anymore.

Faye of Washington, DC December 8, 2008

Faye of Washington DC (12/08/08)
Thank you in advance for taking the time to listen to my complaint.I did not know what to do or should I complain.I am a customer of Rent A Center and have been since last August,2007.Since that time I have signed four rental agreements and paid off two but since my accident,I have been late making my payments. My problem with the employees is they do not work together, they tell you wrong amounts to pay and then when I make the payments I am told to pay, I get a call saying, when am I coming in to make a payment.

they are not giving customers the service they should be getting and the main thing is when certain employees call you and ask you when are you coming in to make a payment,they call you by your first name.I would never recommend Rent A Center to anybody. I found out that the Rent A center in North Carolina employees treat their customers they same way.Something should be done about that,is it because we dont have good credit and they think we dont need to be respected.

My blood presure has been sky high.

I hate to answer the phone when it rings. I wish I had the money to pay my accounts off.

Richard of Aquebogue, NY December 8, 2008

Richard of Aquebogue NY (12/08/08)
Hello, I have had the most horrible experience with the Rent-a-Center in Riverhead, New York. This will make my third payment and from the first payment they have called on both phones continually; after the second time I told them very sternly to not call my house and cell phone like I'm late one week or so. Well, I called on Saturday Dec. 6, 2008 to let them know that I will be in to make a payment... But, what happened I arrived there to late and they were closed. Well, today is Dec. 8, 2008 they have called twice within a tow hour period. This so bad like I told them this is harassment you do not need to call anyone so many times atleast give to the end of the day. They are so rude they also left with the last call a very condesending remark. This is unexceptable. I just received a call two minutes ago.....

Jeffery of Effie, LA December 8, 2008

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