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New Generations Furniture

Cindy of Dublin, Ohio writes (7/25/01):
In March of this year I purchased a leather sectional sofa from a dealer here in Ohio. When the sectional was delivered I noticed some damage. I called the dealer back and insisted that he come and pick it up. He ended up giving me a choice ... either he would come and get it or take some money off and I keep the sectional.

I agreed to keep the sectional on the conditions that he send me some material to fix it and took the discount. What a mistake that was. It has been in my home for almost four months and it is falling apart. The seems are coming apart and the leather is peeling. Even at a discount it is junk.

I am writing to make consumers aware of this kind of furniture. The manufacturer is not standing behind this product at all and it has a year warranty. I was told they were sending a inspector out to look at my sectional and I haven't seen or heard from them in months. When I call them noone knows anything.

I am out $750.00 and I have a sectional that isn't going to last a year, if that!

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September 7 2008

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