Complain about a product or service

Modern Line Furniture

Rahway, NJ

Yulia of high Point, NC November 24, 2009

Totally falsely advertised: Brown Leather Adjustable Sofa Sleeper Bed Futon #008br: This sofa upholstery is vinyl!! It should be advertised as man made material!! Customer service stated that it is supposed to be natural leather matched with leather material..voice recording says: All our products made of genuine leather. Return is a night mare: it is cheaper to keep it!!

This is the description:do you get the impression that they sell vinyl/faux/man maid leather? # This modern brown leather sofa bed, is the latest European design. Modernize any home with this gorgeous sofa bed. The most unique and comfortable sofa on the market. # This sofa bed will help you with those extra "sleep-overs", or when space is at a minimum and you need to convert your sofa into your bed. # All of our sofas use heavy gauge steel construction - for long lasting durability. # Upholstery is "bench-made" - using specially enhanced leather material, which allows elasticity and flexibility for the sleeper sofa maneuverability combined with the best designed leather match material available. This new innovation in leather is also designed to provide softer and gentler leather for an ultimate luxurious soft feel. The back and the seats have 2.0 density foam. # The armrests are adjustable to suit your preference! AND the back rest is made of two halves, which can be individually adjusted!

I am looking for company to return 2 sofas that I purchased, but I get a freight rate 475-1047!! Company would not let you use and pay the rate that they get having an account with freight companies (delivery rate was 150)

jerry of seattle, WA November 2, 2009

their furniture looks nice online, but when i got it i thought the "leather" was plastic.

jerry of seattle, WA November 1, 2009

Their furniture looks nice online, but was horrible quality. i thought the "leather" i received was fake vinyl plastic.

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