Complain about a product or service

Hampton Bay Patio Furniture

Hampton Bay Furniture, sold by Home Depot stores, is manufactured by JRA Furniture, headquartered in Cerritos, Calif., which proudly boasts that its furniture is made in "factories throughout Asia." Yes, and we can think of many consumers who would have been happier if JRA's glass=top tables had stayed in Asia.

Besides Hampton Bay, JRA's glass-top tables are sold under a number of brand names, the most notorious being Martha Stewart. Her line of patio furniture, sold by Kmart, has produced an explosion of complaints from consumers about its nasty habit of exploding all over their patios and decks.

See Sounds of Summer: Martha Stewart Tables Shattering for all the gory details.

K of Monument CO (07/10/08)
This morning we woke to find the glass top to our outdoor patio set shattered on the patio. It is a Hampton Bay Furniture patio set purchased at Home Depot 2-3 years ago. We have pictures and will save the glass, after reading other reports.

will have to replace the table or table top, possibly the patio set as we have not cleaned up the glass yet and cannot tell if the glass shards have damaged the seat material.

Ray of St. Peters, MO July 9, 2008

Ray of St. Peters MO (07/09/08)
Purchased a Hampton Bay Patio Set from Home Depot. The LASSERRE Collection. Patio Table ( Glass top ) Chairs, umbrella & stand. One day with out warning the Glass patio table top shattered into pieces. Luckily, no one was in the area when it happened. We have Digital photographs available that were taken after the glass shattered and prior to us cleaning it up.

Loss of the patio table top. Have not been able to replace it. Luckily no one was near or at the table when the explosion occurred.

Kenneth of Austell, GA July 5, 2008

Kenneth of Austell GA (07/05/08)
In May 2007 my wife and I bought from Home Depot the complete Hampton Bay Calabria Collection:7-piece Dining Set, 2 Chaise Lounges, Glider, Accent Table, Umbrella and Base. Everything is great except for the Umbrella. The crank handle broke off when opening the umbrella. Home Depot only garantees for 90 days and Hampton Bay for 1 year. The umbrella was stored in the garage all winter. After spending 159.99 I don't think this should have happened. If I buy another Hampton Bay Umbrella is this going to again. 14 months is not a long time. Help. Thank You.

Lost 159.99. Would like another umbrella.

Harsha of St Johns, FL July 5, 2008

Harsha of St Johns FL (07/05/08)
The cushions are cheesey, cheap and get dirty, I need new thicker, more durable stuff. I paid a load of money for this crap furniture!!!

Mike of Sunnyvale, CA July 4, 2008

Mike of Sunnyvale CA (07/04/08)
Patio Table glass exploded. No one was sitting at the table, luckily, but the glass exploded into millions of pieces. We bought the table last year at Sears. I think the model was Hampton Bay

If anyone was seated at the table, potentially, they would receive many cuts and imbedded glass.

Sherri of White Bear Lake, MN June 29, 2008

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |