Tracy of Corona, CA, writes:
I purchased a mattress and box spring that was on sale for $99. The store's warehouse men loaded them. When I got on the freeway, both of them flew off the truck causing an accident with people behind me. Luckily no one was hurt.

The next business day I called and asked to speak w/the Manager. I explained to him what happened and told him if they would replace the mattress that was lost I would upgrade to a $199. bed set vs. the $99. bed set. He said he would not or could not replace what was MY fault.

I explained they were liable for more than just my destroyed bed set. His response was, there is a sign at front of store that says they are not liable once furniture has been purchased. I explained I have a vision problem and wear corrective lenses and did not see that sign. I am disputing the Credit Card charges, however it will take 90 days to loosen up that line of credit. What a crock!

I've now splept on the floor for the last 2 weeks because I can not afford another mattress right away.

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