Farmers Furniture

Last year, I had to move and leave my house in South Carolina behind because my health was really bad and needed to move near my children who are adults now in fears of dying and needing family near me. I went on disability and have struggled to make payments on a refrigerator left in SC. First, she overdrew my bank account with unapproved billing. Then she threatened me with lean over, heard by my family on speaker.

I got a lawyer and said they can't do this when on disability in our state. We sent letter certified to cease and desist communications with me. They refused letter so my lawyer said, "Let's go after Stacy for threat by collections not followed through by her and sue for $25,000 individually on Stacy according to fair debt collection act." So this is my action. I had account with them 10 years and always was on time. This is how they treat customers who are disabled sick and could be dying. Stacy from Anderson, SC should be ashamed and may learn to use practices for collection procedures properly. Good luck Stacy, may own your furniture honey.

I am a long time customer of Farmers Furniture, a white female resident of Macon Ga. I have an account in Milledgeville Ga. I am not leaving real name or number because these employees I see when paying my bill, I witnessed employee discussing customers' overdue accounts at public restaurant and it was just eating away at me. I was and am still upset. The last name was **, did not catch the others' at a Milledgeville restaurant.

I found a red recliner in your advertisement and went to our store in Summerville, GA to purchase one, but they didn't have any. I asked that they order one for me. This was 2 weeks ago and the salesman was Tommie **. Yesterday, I spoke with Mr. Tommy and asked if he got it ordered. He replied that no he didn't and he would have to speak to his manager, Andrea. I called 3 times after that to speak with Andrea myself and was told on all three occasions that either she wasn't in or wasn't available. My husband then called and asked to speak to her that it was an emergency, which I admit he shouldn't have done, but when she got on the phone she started screaming at him and was so totally rude we will never go back in that store again.

We found one at your store in Rome, GA, spoke with Michelle who was very helpful, even apologizing for the treatment we got in our own hometown. The only reason I am going to drive 25 miles instead of the one mile it would have taken me in Summerville is that my mother is 87 years old and has wanted a red recliner for years and I plan to buy her one before she passes on. Andrea needs to be reckoned with in some way by someone higher than she is. She will ruin your business in this small town.

I paid off my account at the Rome Ga store on 11-11-2011 and today I was served court papers that said I never paid. I called the store where I paid off the account at and the Manager Brandon never asked my name. The only thing he did was tell me that I had to contact the store were the contract was signed. How is that fair when I did not make the payment there? I will never shop at Farmers again and I am getting a lawyer today.

I had purchased a storage bed, less than a year ago, and it has fallen apart twice. They fixed it the first time with no question. Now the second time has been a complete nightmare. I called and talked to the store manager and she got the part ordered and forgot to call me weeks later.

My schedule is very hectic and nearly impossible for me to get this fixed again. I had an appointment at 8 am for the guys to come out and fix it, they never showed up so I called the store, talk with the manager and she said she never told me that they would be out at 8 am. I explained to her my crazy schedule and she hung up on me. I called and made another appointment for weeks later for 10 am.

I was waiting on the man to show up and fix it. I called the store around 10:50 am and talked to the man and he was very rude and hateful to me, I tried to explain to him how important it was to me for him to keep his appointment. He also hung up on me. I have refused to make my payment due to the rudeness and no functioning bed. I talked to the store manager today and demanded a total new bed and made my payment. She charged me the payment by phone fee and a late fee. Why should I have been charged this when the product is a piece of junk? I would certainly say to everyone to stay away from this company!

I am a couple of weeks late on my payment. I owe them about $100. The economy has caused me to be late. But I have been paying them for 3 years and have not been late. It was only recently and I did advise them. They are very mean to me when I try to talk to them. That is fine. I understand. But now they are calling me at work. Isn't this against some kind of regulation? I tell them I cannot have calls at work and she accused me of hanging up on her. What can I do about this?

I have purchased 3 items from Farmers Furniture in the Washington, NC location. I always paid my account off. The last purchase that I have been paying on is now going to court. Ann, who is no longer employed through this company, withdrew more than she was authorized for a payment which cost me $150.00. She withdrew $10.00 more and did not contact me to let me know the same day she realized she did this. Dwight, the manager, of the Washington location was extremely rude to me on the phone.

I went to the location several times to speak with him and got him all the information he needed including a letter from my bank showing and stating they were at fault for the trickle of insufficient funds and bounce check. He refused to return my calls letting me know what they were going to do regarding their error and now I have received papers to go to court for a judgment. I will let everyone I know, about my experience with the manager and situation. How do you condone this business doings?

I am being harassed by the credit manager at this location, here in Clinton, North Carolina. She continues to call my place of employment after I have asked her not to do so. I emailed the corporate office in the hopes that they will take care of the matter with her constantly calling my job. I have a current balance of $266.00 and I have made a payment this month but she continues to call me day after day after at my job. I have the right not to be contacted at work; I too work in retail and know that you cannot constantly contact someone at their job. Once I get this paid, I will never purchase furniture or even a stick of gum from these people.

I filled bankruptcy chapter 7 and my case was discharged in July 2011. I have the store manager, John **, coming to my house wanting the furniture. My attorney sent them notices and after notices that if they wanted to appeal and they never did. And not 3 month later, after I have been discharged, he is coming to my house and harassing me. This is against the Bankruptcy code 362.

I opened an account with Farmer's several years ago and took very good care of my account. In August of 2010, my husband was arrested and left me with no money to pay any bills because I am a full-time nursing student with no job. Almost immediately, they began calling to harass me, threatening to sue me and even to take my income taxes from me. I spoke with several people trying to work something out and I began trying to catch up on the payments. I thought that matters were being resolved until I received a letter saying that legal actions were filed.

I called the store to try and figure out what the problem was. I was directed to Alexia who actually threatened me and told me to come to the store so she could beat my **! She then went on to tell me what a horrible mother I must be because I am in college and not working! The store continues to call my mother, father, and mother-in-law to harass them about me.

Everytime I speak with someone at Farmer's, I am left in tears. They actually sent someone to my house once. He didn't just beat on the door, he was kicking my house, beating my windows and screaming that he knew I was in there. To be quite honest, I was scared to death to open that door at home alone with no one to help me defend myself against this hysterical man!

And if all that isn't bad enough, everything that I have from Farmer's is damaged. The wood has actually came through the bottom of the couches, the lawn mower doesn't work, and the bunk beds for my children will fall over if they get on the top bunk. I would never recommend Farmer's to anyone. The furniture only last a few months at best, and they will harass you to the point that you're in tears!

I would like to add that I am now a senior who will graduate this semester. I fully intend to catch up with my account again, but at this point, I don't really feel like I should because of all the illegal harassment I have had to endure! Oh, and they continue to call me and invite me to sales that they are having on the weekends! Are they just trying to set me up for failure?

I bought a mattress set from Farmers for around 800 dollars. It sank in the middle in less than 4 months, it has a ten year warranty. I was given credit on another mattress that I paid an additional $600 for and it did the same thing. On my original purchase, I also bought a sofa which while waiting on me to arrive, they sat on the grass and ripped the dust cover off the bottom. They also scratched the bedroom set on delivery. But the kicker was when I opened the night stand drawer. The handle fell off and they refused to give me another nightstand. They fixed the handle on two occasions and said that was all they could do. Since I bought it new and it had not been used, I thought I should get a new one.

I went bankrupt on Farmers Furniture and never contacted a bankruptcy judge. They harassed me, came to my house and took me to court. I was supposed to contact the bankruptcy administrator but they came to my house and harassed my mother while my father was dying, more than once. Wasn't they supposed to contact me at all?

My husband and I purchased a set of queen size Spring Air mattresses in June 2008.The warranty was for 20 years. Three years later, the mattresses are sinking on both sides (we are average-sized people). Spring Air said FHF paid "a lot" of money to take over all the warranties themselves in 2009. So I called the local FHF store and found out that they do not stand behind their warranty. They will refund a credit for half of what we paid towards a new mattress from them. This set cost us $623.22 so they're going to credit us $311.61 and then we have to spend another $400.00 or more because they will charge us $50.00 delivery fee again. This is the worst company I have ever dealt with in my life. By the way, I understand that Spring Air filed bankruptcy in 2009. Someone new has bought them and they still make **. Shouldn't someone be giving us a refund?

My payment was 11 days late. I had called to let them know that I would be by on Tuesday to make payment. They never called my personal number; however, they felt the need to call my employer. Farmers should spend the time to train employees in proper collection procedures. I was very upset that they called my employer on Monday, while I wasn't even working; then called again on Tuesday. I have asked them to never contact my employer again, and wanted to have some type of record of this.

We were in good standing until December of 2010. My wife had stents put in her heart, and I lost a lot of work, and got behind, around January 2011. My work cut back, and I lost $18,000.00 a year so far ,and we are struggling to keep the basics, on Farmers call day and night. Cathy ** of the FL office today, 4-28-11, came to my house. We were gone, together with our 11 and 13 year old daughters

We're here and Cathy was smart with them in front of their school friends, and made Brianna (13) cry, saying if we could buy food, we could pay the bill and made Brianna admit we were using food stamps. What a piece of trash this Cathy is. If you ever need furniture, go to Goodwill before Farmers furniture, you get better quality and respect.

My account was behind Sarah. Had the nerve to called my references and discuss my account information. She then called 4-5 times a day, stating that I better make a payment or she will file charges. I told her to help herself. She never did file charges, my balance was only 120.00.

My boyfriend and I purchased an overpriced bedroom suit. This was financed as a joint account since we live together and split all the bills. This appeared to be a nice suit that would last a while. We purchased it in March 2009 and added any and all insurance offered. In February 2010, a handle broke of the Chest so we let Farmer's know when we made our payment.

Three months later, we had to inquire about it again when we made our payment. We were told that the bedroom suit is no longer being carried by Farmer's and they could not replace the handle. I asked about the insurance we purchased and was told that it was a waste of money since it didn't cover much. When we made our June payment, I asked the lady again about this handle and was told that she would see if she could find a replacement from another store and never heard back from them. We decided to start delaying out payments until they could fix our issue. All payments should be made by the 10th of each month to avoid a late fee.

In October, the collectors started calling my boyfriend saying on the fifth. Remember, this is a joint account and they should have tried to contact me next. They started calling our references. I never once received a phone call from them about the October payment. My boyfriend called the store manager, made the payment and told him all the issues we've had with them: quality of product and not contacting me, harassment starting on the 5th, etc. He assured my boyfriend that he would get us replacement handles and deal with his office staff and contact him back. That was over a month ago and we haven't heard from him since. Although, the office ladies started calling my on que, the 5th of November.

I feel we paid $3,000 for crap and the only reason we're still paying is the damage it would do to our credit which is not worth it. I feel Farmer's Finances does not stand behind their products or warranties.

I cannot understand what that idiot Virginia is saying. The manager has been nothing but accommodating to me and my family for the entire time that he has been the manager at the store. I think that Virginia is probably so ignorant as to when she bought that piece of crap DVD player that she doesn't know it is out of warranty, or she is so used to dealing with the thieves at Aaron's that she thinks that no matter what, it'll get fixed.

Someone needs to explain to Virginia that there will not always be someone there to clean up her poop nor will there be some nave manager at a furniture store who will let you get away with murder. I truly hope that Virginia is married to a man who is either very tolerant, or deaf, blind, and dumb.

I purchased a Coby 7-inch TFT portable DVD player for a Christmas present for myself. After only seven months of use, it will not read any disc. I returned it to the store after re-packing it in the original box with all associated paperwork. After 3 weeks and no response. I went to the store to be told that it (the DVD player) was not under any warranty and it was unrepairable.

Thing is, I still owe about $146.00 (and my account is and has always been current) on my account for this broken, non-warrantied Coby DVD Player. Question is do I pay my balance off like a good person would, take it to small claims court to fight the balance due, or take it back to the store and give it back, for-which I will be sued for the balance. If you have any ideas, let me know. Should I have to pay for an item that didn't last as long as the length of the finance contract.

My wife and I have had some horrible experiences with the collection department of Farmers Furniture. We ran into financial difficulties in late March 2010 due to my wife's husband losing his job. Thus he was unable to pay all of his child support regularly for 3 month's. My wife also underwent major back surgery on April 22, 2010.

We ran behind on many bills and we are still in the process of catching up. Every creditor has been wonderful in helping us to set up payments to catch up. Farmers Furniture, on the other hand, was a nightmare! The Farmers Furniture account is in my name only. Georgia law is not a community property state; therefore they were not allowed to discuss this account with my wife without my express consent. However, that did not stop them from harassing her and upsetting her while she was recovering from her back surgery.

She told them multiple times that she was in no condition to have them speak with her. They continued to call my wife. Our account with them in April 2010 was only 28 days late. I received a call telling me that if I did not pay before the account went 31 days late, my account would be sent to their legal department and I would be sued. I was blown away to say the least. I sold what I could and went to pay the payment.

They continued to harass my wife and threaten her with my account being sent to the legal department where I would be sued. She was beside herself. She was having to deal with getting back to walking and other things from her back surgery. Every day was a struggle for her. She still cries over the pain she has 4 months out of surgery.

The harassment and threats she continued to receive from the local Farmers furniture prompted her to call the main office to speak with the legal department. She told the woman who answered the issue we were having. She promised to have someone call my wife back. The regional manager (or we believe that is what he is) called my wife back. They spoke and she told him about all the incidents.

My wife has a paralegal background and knew that the local Farmers Furniture had broken many of The Fair Debt Collection Practices Act. She relayed all the laws that had been broken to the regional manager. He promised to contact the store and tell them they were not to ever speak with my wife again nor call her cellular phone.

We are very upset by this. My wife suffers from bi-polar and the events that took place with Farmers Furniture made her very depressed. She even had to have her anti-depressant changed over the incident with Farmers Furniture.

We are wondering if anyone else has been threatened by Farmers Furniture or has their information regarding their delinquent account (which ours has never been over 45 days late while trying to catch up) been told to other people, which is illegal under the law stated above.

I went into Farmer's furniture on Monday June 21, 2010 to make my payment. The sales associate told the credit mgr that I was there to make a payment. He was sitting in the office. The payment was not mine but for my fiancee for he was out of town. My time is very important to me. Well I stood there and stood there and after 20 minutes I started out the door I told the sales associate that when he had time to take the payment to give me a call. I do not have time to hang around all day waiting for him (Shane not sure of last name) the sales associate apologized for him it was not her place to have to make excuses for him. But he must of not had time that day to take my payment. Cause I never received a call. Then I had to go back down there the following day. And that took more of my time. I would never buy anything from them.

I purchased a sofa, and about 2 months later, a seam came undone. I called to complain, because I paid for a good sofa, and wanted one. The salesperson, Cheryl, put me in touch with the manager, and they sent a repairman out to fix the seam. He did a great job, and the store paid for everything. I know that good news doesn't go far, but I thought it was a good thing to report.

well I have a acct with them, where I am paying monthly for a lg plasma tv, at some point in time of life, I kinda got behind on a couple of payments, wher the manager Mike (unsure of last name) filed legal papers on the acct, I maid an attempt to contact him, which I did. so that I would be able to keep my merchandise.

Mike told me that I would have to catch my payments up, I made an agreement with mike, by making an payment arrangement in sept, 2009, well actually I paid him in the store upfront between $200,and $250 first then made an payment arrangement to come back, and pay the remaining balance in two weeks for another $200 to $250 payment, which I kept, and actknowledge it, which made my acct current,

then I was told that I was caught up til nov 2009, so I came back in nov to make my regular payment of$93, which still made my acct current, so I try to add something to my acct, and was informed that I could not to the leagal papres being filed. my thing is why can't i if my acct is current, I have been paying on time.

I went back to the store and talked to mike again, and asked if i could add atv stand, I adv him tha tif I had to I would make another payment, or even due a down payment, mike said that he would work something out for me, but was he did was rerun my credit, which I do not know why if I already had an open acct,

after that he came back and said that my credit application was denied, and tha the could not help me, but I constantly keep recieving 10% coupon savings in the mail that I can add something to my acct, without my payments going up, when I go in to redeem the coupon im turned down (need I say again my acct is current). can someone please help me.

I feel that, I should not be led on by advertising coupons, that is sent with my name on it if I can not use them as they say. I deel that is false advertising, I aslo feel rerunning my credit when I already have an acct, does not do anything but take awy my credit points, cause problems with my credit in the future.

Farmers Furniture has called over 20 times in one month. Even after a payment has been made and arrangements have been made for the next payment, the personnel continue to call. But the most recent and final incident involves Farmers Furniture calling my sister who is not even listed as a reference on my application regarding my account. I had spoken with the personnel just 2 weeks earlier and they called a family member (to reach me).

When I called the store to inquire about why they called my sister, Chelsea stated there were not any notes on my account related to payment arrangements, to which I replied,"why do you say that you are posting these comments on my account when clearly you are not?" She then stated she would get the credit manager but I never spoke with the manager. I did tell Chelsea they are not to call anyone who is not listed as a reference on my application.

I can report are a few scratches on my furniture resulting from the initial set up by Farmers Furniture personnel. The incident to which I am referring most recently is a matter of consumer privacy and protection from harrassment.

I have messages where she has called everyday this week, even 4 times on one day. (the account was not past due). Ms. H. made a statement I will sue your daughter..I told her to go ahead and sue. Which I knew by law she could not because she was past due. But I got wrote up for her calling my job so offen. Now I a on a 30 day probation period because of this. I have doctor's appointment that I have to change now because I am on probation with my job. I am really not suppose mis these appointments, but if I do I will either lose health or my job. And I need both of them. I am really stress about this.

Back in 2001, I had an account with Farmers Furniture. The first incident that happened with them was back in October 2001, a friend of my was babysitting for me while I was out and Brian from Farmers came out to my home around 8pm. When my sitter told him I wasn't in at the moment he began discussing my personal account with her. I feel that he should have only left his name and the company he was with and left. When I returned home she began telling me everything that he had said. I confronted Brian and he assured me that it would never happen again. On April 20, 2002 I was informed from my parents that a girl named Michelle had called them discussing their account but in the same conversation she began discussing my account.

The merchandise that I had begin purchasing from Farmers, I had them come pick it up around the end of October due to the harrassment that I was getting. I called Michelle myself and told her that it was a past account and either way she had no business discussing my personal business with anyone rather it be my parents or spouse without my consent. I am writing this complaint because I feel that my personal business is mine and it doesn't need to be broadcasted over America. I am very angry at this happening. Please offer advice anyway you can so I can prevent this from ever happening again. Please let me know if you have any questions. Thanks for all your help.